fran·chi·see \ fran-chī-zē, -chə-\noun
1. An outstanding franchise owner 2. When “too good to be true” is for real AMY CLEGG Express Employment Professionals Scranton, PA
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by Jill Abrahamsen
hen Amy Clegg was approached to convert her independent staffing company into an Express Employment Professionals franchise, she was skeptical. “It sounded too good to be true,” says Clegg. “I already built my business, why would I want to invest in a franchise system? But it turned out to be the best business decision I ever made.” Clegg converted her business to Express Employment Professionals in 2009, and it’s still going strong. With 500 percent growth in her first year, you could say the proof is in the pudding. So what made the difference? “Tremendous resources. I don’t have to do it all on my own. The training, marketing, leadership events, and support is amazing,” Clegg says. “I thought it would be hard to follow a system, but it was great. They 28
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took all the back-end tasks off my plate, so I could focus on growing the business.” Being part of a franchise system gives Clegg more time to spend with family and to make a difference in her community—and in the world. Clegg is passionate about giving back. She’s involved in many charitable organizations, and Express corporate supports and encourages her efforts. Having adopted her own kids internationally, Clegg is a huge advocate for children. Clegg and her team support the Ruel Foundation, which provides love, care, and cleft palate surgeries to malnourished and orphaned children (www.RuelFoundation.com). Leadership comes naturally to Clegg and intuitively, as an independent business owner,