G-MagZ Vol.23

Page 1












Microsoft Office 2010 Microsoft Office 2010 ! ", # $ % & & '( #) ' Web Browser # )* ( + % - . / & '( - Office Web App 3 Office 2010 '!! #4 -% % ! ! 5 '( 3 % 6 Office 2010

! " # $ % & % '% (

, !" # $ Web Browser

â—?

â—?

â—?

â—?

Office Web Apps Word, Excel, PowerPoint OneNote Web Browser !" # $% & ' Office Web Apps ( ) * +- . %% !- ( Microsoft SharePoint . Microsoft SharePoint Workspace 2010 ) % SharePoint %% / - $ Synce -! ( 0 + ( $ 1 Bandwidth + $ 2+ Office Mobile . & . 3 ( ) 4( & - ) + Office (%% & ' "

â—?

â—?

â—?

â—?

Co-Authoring . " ! % " . ( !. '0$ ' + .1 % . - ( " $ (0 ) ( ! +(. 3 1 )3 2% . 5( & * +- . %% !- Conversation View, Clean Up and Ignore Outlook 2010 !"#1 )1(

" , % '0$' , Mute Button (% %2 '- !"# 1 0 Mail Tips ( . !# " 3 $!(9& ( %"!! + (0 1 & !"#1 (% + . Broadcast SlideShow !" # ) $ PowerPoint 2010 !"# (. !- 3 & ! : 3 Web Browser (0 !" # ) * +- SharePoint % ; - 2+ 2 Outlook Social Connector Outlook " (% Social Network !"# )+(0 Status

;1 + & !"# + (% & $ ( !"#+ .

â—?

â—?

PowerPivot for Excel /< - ( Add-On Excel 2010 ! # " ) & ' 3 ( Business Intelligence +(0 + (% Personal, Team Organizational Sparklines . !"# / . 2. 2 . 3 ( 1 Photo and Video Editing Tool .; PowerPoint 2010 . + +( + &; +; Ribbon Toolbar and Office BackstageTM View + 0 Ribbon 1 > 3 " && ; ! ( + ( " && ; ! ( Office Backstage View 1 . !"# !$ ( + & ! ; ! (0 (0 !"# ( ) ( % + & ( % $ %% !"# .

) ( * )( + , %! " - ) â—?

â—?

â—?

â—?

Maximize Performance $ * - . - (0 !- $ +2 & ! #- " * - . - !+ 64-Bit Chip, Advanced Graphics Card Multicore Processor Trusted Documents and Protected View Features !. 5( !"# ) : %% Protected Area !"# 1 !. 5( !"# (% 'D F ! H ( %%

$ (% D0 (Layered Defense) Backstage View, Web Apps and Application Services Excel Services . !"# + (% 3 $!(9 U" ;1 ' -.; + + 1 $ !"# '; -/ . - ! " ! ! 1 % Accessibility Checker !"# ) Scan & <9 + 1 $ 3 F ! &; 11 ) . (0 . $1( ; & Error + &

!"# F + % !-


/) !/ ! Office 2003, 2007 '( 2010 Office 2003

Office 2007

Office 2010

Web Browser

Outlook Web Access 2003

, ! " # $ %!& ! '"

( # Web Browser

Outlook Web Access 2007

5 , ! " # $ %!& ! + & ) ++! " : 4 Office 2007 8 1' " & Web Browser # " : & ( ( 5! Outlook 2007 Client # $ Outlook Web Access 2007 &/( ( Information Right Management Policy 1+

Office Web Apps 2010 / +

8 4 Word, Excel, PowerPoint # $ OneNote '15 1 )# 184 8 1( * Web Browser # $ )5 1 Conversation Tool " : Office Web App 8 1 1 & Ribbon & # 5 "# $# ) $ 8 (Presence) # $41 /+ IM 8 1 1+

Conversation View

)* ( + (Subject), +

& (Date), & (Conversation) # $

Basic Search /1 41 5 ! 6 7 " " 8 1

; 5 "5 1 < Instant Search "+ 5 1'51 1 /1 41 /+ 8 1 6+4= , * " ; # <

" : 8 1 " + 6+

Outlook 2010 Conversation View & * 41 /+ < # Thread # $ Clean Up & +" 7 71 # $ Ignore "+ 5 1 '15 1 & 1 # $ 8 " 5

5 / 8 1 Quick Steps "+ * + / ! 5 , %!& ! # $ & 1 & # " $ "

PowerPoint

? * Broadcast Slide Show "+ 5 1'51 1 ) ' # " 8

8 1( * PowerPoint 2010 5 1& ; / 8 1 6 '"

( # Web Browser

! " Account # Exchange $ %

)5 1 6 7 : 6 7 8 1 ( ) 41 )= # $* Account " : * *; +# Single Location ( " Exchange Mailbox '" Outlook Profile ; +

& ## User Alert ' (

MailTips "+ '15 1 " & * $ " 8 '! / " *$ ! /+ 8 1

) * # ! ! + ,

/@ ; ! 1 On-Demand Translation # $# Full-Time Translation + & Mini Translator & & " '" H J * Single Dialog Box '15 1 ) # " /" 5 # 184, /+ "+ # $ # ' 4 # "H J 8 1 " "

Voice Mail Inbox '$-

6 7 & $

# 6 ; # "+ 5 1 6

& # $ Voice Message * Single View 1+ Office Outlook 2007 # $ Exchange Server 2007

Outlook 2010 # $ Exchange 2010 "+ # Voice Message ( ( ! ++! # Voice-to-Text 4 Voice Message *$) " ( 8 ! 6 7 8 1

) 4 1 /+ ( 5 1 Web Browser, 7 (& K & ) 68 1

%%. /% Live Preview

) ++! # & * $ ! 4= "

! 5* # 41 * ! : ( & & 8 1 " 8 ( & 8 " 1 /1 1 / 5

/;@ 5! " 1 Paste 1+ 5 1 Live Preview & # Option " : & )& 8 1 " + * ! ( )+ 41 # ! /

4 Office 8 1 " $ + Paste * # ! /

: 8 1 +1

%. PowerPoint * *

1+ / # 184 " +! ( & 1 PowerPoint 2010 '15 1 ) " +! ( / ! ! " " : 8 1* #'" 8 ( 8 " 1 5 1( # " "+ ! ! # $ 8 5 1 4 6 $ 8 1 &

&

. 0 # %/#

Access Services / /;@ ! = 5 SharePoint 2010 & +" 5 1 1 Web Databases 5 Access # $(X 8+1 SharePoint Site # $ 5 1 '15 1 ' " Web Browser & 5 1 + # $& 5 Y * /" # 5 "+ " :

# $ * Application Virtualization

Z /+ 41

8 1 (Compatibility) # $ + /" 5 1* " & 1 5 15 ! '" Microsoft Application Virtualization # $ System Center

InfoPath List Form * 1 Sync # SharePoint Site

& Sync $ +" InfoPath List Form 41 7 ! # $ Records 5 1

5*+" 41 *$ Sync 41 SharePoint Server 8 1# ( !





G-MagZ_17 IT MAGAZINE

NetBackup PureDisk6.6 !" # # $ % & "'( $ % & ) !" # * % ! $+

,- . # / " # )0 % & #-% / !

% , " # 1( 1 % % , " # 1( 1 !" # (Data Deduplication) '! 4 ) ' ! . !" # 1( 1 -% $ * %" % % , " # -% 4 ! .'! % 5 $ %& %6&-% ! 5 !- ,+ % , " # 1( 1 - -% ! * 6 7 8 !+ ! '!.'! * &% / 9 ) /

!" #

NetBackup PureDisk ! " # $ $ % ! & & (Data Deduplication) $ ' * & * $ +, " $-' $.-/$*+, Client PureDisk & ,0'*+ $ % ! +, 1 * $ '*

+, NetBackup PureDisk + ! ! + ! " $ - 0 +, 0 * 0 * '0 $ /$* NetBackup PureDisk # $ $ % ! & & % + NetBackup Server /$* $ % # $ ' & & " 3 - + Backup :;< Client " # * $ $ % ! & & ? * * ,0'*+ 2 ! ! 3$ '$ %'*

â—?

â—? â—?

â—?

â—?

â—?

NetBackup PureDisk ! + ! " $ - 2 # * " # * *3$ $ +, 1 + ! $ 3$ 2 10-50 0

2 ! # " # DR /$* 2 $ $ * ! 3$ $ +, " $-' $.-3$ ! $ 99% $ '* $ $ % ! & & + :;< Clients Server 2 * * $ % ! " / $! -+ +, 1 " 0 250 GB 2 96 TB 2 " #+, 0 ' Veritas Cluster Server 3$

NetBackup PureDisk * $ 1 1 ! + ! ! 0! # NetBackup PureDisk ,0'* $ $ ! *0 " #* * ! 1 # 0' 0

! " # $ "

% & ' !( ' ! $ * + ! @0 # 0 * + ! " " #' . $ A $! #3 0 1 * 1 E + #*#3 " # & -F ' - 0 3 Client NetBackup PureDisk 2 $ $ % ! & & ! 3$ & ,0'*+ - 0 A 2 $ $ $+ 0 *3$ " #* ' ' ! 3' H! *- ! 3$ $ '* & 2 " 3$ $ 0 3 â—?

â—?

â—?

NetBackup PureDisk

$ +, " 11 , " #1 $ % ! ! + #*#3 ! # . ? 1 @ ! * * , @0 # $ " # ! ! #*#3 $ ' * - F& '%


TECH & TREND G-MagZ_18 IT MAGAZINE

â—?

â—?

NetBackup PureDisk "#"

Exchange Granular Recovery ! 0 $ * $ " # - #$ 0 $ * Microsoft Exchange 2003 " # Microsoft Exchange Server 2007 Oracle RMAN Agent:RMAN " % ! " 0' ! 3 - ^ ! Oracle

& ( , - #- !+&. % / - 0 1 ! # % / - 0

% 2 - NetBackup PureDisk /& !, $ $ -" I$ " # 2 * *3$ + % ! !

2+, 1 $ % ! " DAS " # SAN % ! @0 $ & & ! # 0 A /K - NetBackup PureDisk 1 + $ % " # ' 2+ * * NetBackup PureDisk / $ $ % ! 1 " # 2 $ % ! & & 3$ ' / $+ Veritas Cluster Server " # Veritas Storage Foundation " #* @ ? M- Volume Manager 3$ 2! ' 3' + # $ % ! PureDisk 1 + # E ' / $/$* / ! @0 $ & & NetBackup PureDisk 2

3 * 1 $ % ! 0' ! 3$ *0 # . ? 1$ '* NetBackup 1 # ! !

â—?

â—?

â—?

â—?

4 Client NetBackup PureDisk â—?

â—?

â—?

" '" NetBackup PureDisk6.6 â—?

â—?

â—?

â—?

+, 0 ** / " $ 1 $ % ! 0' NetBackup PureDisk + 0" # - F, @ +! , '% + 0,'0 *+ $ 0 " # ' 0 * ! # # " # # $ $ % ! & & # ! " Off-Host + VMWare 3F vmdk ' 2+ * * NetBackup PureDisk 6.6 ' 1 $ % ! 16TB 0 / $ $ % ! E ! 3$ '0 1 3 E " 11 , Y /$* NetBackup PureDisk6.6 ,0'*+ ! $ " 11 , 3$ $* /$* $ $ % ! & & " # * 1* " $-' $.- 0

NetBackup PureDisk : ,0'*+ 2 ! + - $ % ! 3$ *0 '$ %' + +, / # $ # . ? 1 ! /$* $ I/O Server

: ' %' ! $ 3.5 TB/hr. & 1 # . ? 1" # ' %'+ ! : ,0'*+ 20 */ ! Main 3&$- 3 * :; < DR 3&$-3$ '$ %'* API ! : @ ' ' /& !, @ @! * A "1 F - + , 0 @ !@ * 3$ 0 *" # ! " GUI-Less

â—?

Microsoft Windows : Windows Server 2000, Windows Server 2003 Linux : RedHat Enterprise Server, SUSE Linux Enterprise Server Unix : IBM AIX, Solaris, HP-UX Mac OS

++

% NetBackup PureDisk â—? â—? â—? â—?

Microsoft Exchange Server 2007 Microsoft Exchange 2003 Microsoft SQL Server 2005 Microsoft SQL Server 2000

0 ' $ NetBackup PureDisk + ! + * 2

! 1 " # ' * " 11 , 1 3$ www.symantec.com : 02-6859000 ! 4302


G-MagZ_19 IT MAGAZINE

Symantec NetBackup (Deduplication & Virtualization) ! " # $ %! " & & !' ( & )* + , -, % Mail & -/, - $ ( ! " & & )& ), " % - 0 $ %! " 1& !' ( & )* & !' 0 ! , IT &%" )," &) ! 1 1 ) , * 2 $ % - 3 3 , - ( ! " & & !'

0 $ 0/0 )," / (& " ( ! " (& - &! " /"4$ ) , % 5 ! " & 0 ),"+ ,-, 0 - / % $ $ ( %( ! " /,- $4, &3 03 )," 0/0 , 1 1 ) ! 0 (& ,!, ) / ( (Server Virtualization) +% - ) !' 1%) - )(%$), ! 0 0 $ % 5 /0 ! " )(%$), % -) Symantec NetBackup

! "# " $ $"! Deduplication %"& Virtualization $ ! Symantec !## '" ( )*

# % " #! + NetBackup Puredisk %"& , - #

" $ !' VCB . # VMWare Consolidate Backup /0 # *+ 7 1 ".# -# Deduplication %"& # 2 Virtualization 3 +

Deduplication Symantec NetBackup 7.0 2 $ $"! -# Puredisk /0 2 -# Deduplication #! + -# Media Server ! Media Server Deduplication Pool (MSDP) $ ! # %! .# # # 2 Deduplication #! ! .# Puredisk ! Puredisk Deduplication Option (PDDO) /0 2 % MSDP 3 2 Media + 2 : Target

Deduplication Media Server #. % -# 2 Deduplication 3 2 #! 3 < .# Media Server Deduplication .# 2 Media Server 3 2 Deduplication $ ! .# Client - #

" 2 , ! Media Server + $ ! Disk Pool : Deduplication Disk , % Deduplication %"& 3 Media Server + #. + ! , % Load Balance

â—?


TECH & TREND G-MagZ_20 IT MAGAZINE

â—?

â—?

â—?

Client/Source Deduplication .# .# Server # , - #

" $ ! NetBackup Client /0

-# Deduplication #! % " $ ! 2 & "'"

- #

" # , / 2/ # , & , % : - #

" % , 2 , # OST Target-Side Deduplication " /.# # * # 3 2 Deduplication %"& # + " = * % ** , 3 # # " $ ! Symantec NetBackup %"& %" 2 " $ ! Optimized Duplication of Images (via Replication) : # 2%' 2 # 2 DR Site " . # 3 2 - #

" % , # 1 ( 2 Deduplicate %" ) ' WAN .# LAN ! Media Server # 0

+ Backup %"& 3 Backup Hyper-V ! 2 Backup # Virtualization , -# 2 Deduplication - ! - # ! 1.# " '" & Backup #! + Backup Window, Backup Bandwidth :

Backup : , % Full Image (VMDK .# Hyper-V Image) %"& , Guest OS # , 2 Backup % Full Image -# VMWare 3 2 Backup VMDK : File Image # % " . - #

" (Restore) 3 2 2 % Restore Image (VMDK) .# . % ".# : F"* # ! Guest OS $ ! + $ $"! -# GRTQGranular Restore Technology /0 : + Platform Windows &

Virtualization (ESX 4.0 vSphere Hyper-V) + Virtualization -# VMWare ESX .# Hyper-V

Guest OS ( ! Virtual Machine /0 $ ! & ?@ Backup , 2#! 1 &- -# F"* VMWare %"& Hyper-V , - @ 1# $ ! ' NetBackup 3 Backup VMWare $ !' Proxy Backup .# VCB (VMWare Consolidate Backup) /0 : 2 -# Snap Volume NetBackup 0 +

+ -# NetBackup 7 ! # " !#! #! + OpsCenter (NOM Q NetBackup Operations Manager) %"& OpsCenter Analytic (NetBackup Reporter) .# NetBackup CDP Q Continuous Data Protection . # Oracle Cloning %"& #. /0 & # # # &

2 NetBackup 7 1 U -0 $ ! VMWare ! vStorage API NetBackup 7 -

. 0-2678-0478 3536


G-MagZ_21 IT MAGAZINE

!"#$ #$ % &% ' %#$ % "#$ #$ # ( ) #& $ * +% (, -."#$ #$ / /#$ "#$ %&% ( ) /% ' & / +% ( $0 ' 1 # & * 234 # / 5$ ( ! %# ( ## &% # /

! " # $ % &' ! ( ( )* " ' +#$ , - * . / ( . - ! 0$ 1 2 345 ( * /

! / . 6 7 !*$ * 8 . 9 8 ( , . 9. ! ! , ! ! : .87 .* 8 ( , ; * '

!!*$98 8 ! ) , <

! !*$ " . . !*$ / * " 7 / " ' # " ( !" * !*$. 9( . , -

' * ;=> % .90 0$ 0 !*$ . 9 " .9 ;> *,/ . * ! / * - ' . $" . 2 !*$ * > !*$ 1 2 345 ( * /

- 8 !*$ * - ' , - ')>!*$( ( . 9 "- , % >, / , . $ !*$, - '* ? / ( " ( , . - . !" ' '8 ' ( ! / ? - " ?, ' ( . - !*$, * !" ( 0$ ( ! / ? '8 ' - 8 *$ ( */ ? 9 , ( ! ' . . ( @ AB

'0$ ' . 9!" , ( !*$ ( , , ( 0$ :( - ' C ." ' '0$ ' $ '8 8 . 9 ' * *1 D ' #/

." * #$ !*$ 98 ( ! 0 ; : 0 ' C ' C . $ ." 7."

! $ !*$ .D ' 1 2 ( */ $ % . * ' C

* 8 . 9 ' $ # / 9# ! " ( ( ; . ' C

( , , ! ( ' C

( ;!*$ * 8 '* * . !) D ' . $ !*$ E (


BIZ & CONSULT G-MagZ_22 IT MAGAZINE

â—?

â—?

â—?

*$ . ' , D D !% 0 ' !*$ * *$ 7 ! 0 ' !*$ * . !*$. , AF D " ( ' 0$ @ " ! % % * . . !1 )* AF ( >. AF

, >

' C AF ' C

. 9 !", !" Job Rotation '0$ * ' ' $ . ;> ' 0 ( / - 8 *$ 7 +#$ !" . ' )>!*$ * ' ' $ '8 8 .D 1 2 ( */ ! * ' C

! / 8 . 9 ;D '

0$ 9# !*$ 1 2 345 ( * / ! * ' !"( 8 . 9 , * 0 8 ,

! " #

!!*$ . - ." : " !" *2 ! !*$ * * $ .8 0$ " , # $ *' " # $ !* $ ' !* $ * .8 * ' ' %. ' */ (: ? G , . ;> (8 @ !" ( ' %. " 67 @ - 8 0 ' @ ( ( * $ *- (D ' (Productivity) ($" 'K( ' %. */ - .* ( ! ! ' & , 0/ .* !

67 */ 0$ !*$' E ( D !*$ ; 8

@ !" 0 $ !" . - ( - (D ' ' !" ' #/ 0/ */ !" #/ '0$ ' ; â—? ; 8

* . 0 , !*$ , !" ' %. 0$ â—? ; / !*$ * ( ! ' % . *- ( ! *. . . ! 0$ 0/ !" 0/ , :( ' ; " ( ' $ ( 8

' %. " AF ' % . ' '* AF ' $ ( / , " !*$ ( !" ' % .!*$ , . , / ' %.! $ @ , :( AF ' $ ( ! / */ '0$ 8 * ! . 8 ( ." ' % .!*$ , . 9 0/ ' $ ( , ! )* * ' %. / , !" - !

# $ - - 8.0 ! (Succession Planning) '0$ . ' !*$ *1 D ' #/ !" .8 . $ !*$ ( !"( / ( - 8 .8 !" , - 8 !!*$ * - ." - 8.0 ! !" ! " , , ( ;=> . ' !*$ * . 9 ( . ' ) . ! 1 > ! 0 ' C ' - 8.0 !

( !" "! ? '0$ , . . - 8 .8 8 ) */ */ : ' !*$ * . 9.8 ,

!, 0 ' D ! - #/ - 8 .8 #/ , 0$ @

% . , ' ! $ ! / > - ')> !*$ *( > ' - 8 (, :( ) 0 $ ' ( ( ' !" ( %( ! */ - ." - 8.0 ! */ . . ! 1 ( !*$ *( > > #/ ! ( @ !*$ - , " . ( */ ! !*$ , 1# . ! !1. 2 " C ) !1,! +#$ - ! - 8 " ! */, > ! : % >, , :



G-MagZ_24 IT MAGAZINE

BCP DR Site

! " ! # $% # # & ' ( # " & ) % '* #$ $ + $ ,- ,&" , ' %. . ,- /, ) % 0 0 1 (2 3 - (Red Zone) + 1 # .% , 1 3 - % & 1 +& ,3 %&1 ) 1

3 - ., 0 2 . ,- " 1 ! '

6, 2 . ) % ,3 '* , ,& ! ! " # $ % # &' ( &) %# * ! + ! !* ,# - Walk In %# . # ' # / 0 " 1 1 (BCP : Business Continue Plan) ! 4* 5 " %# *! (DR: Disaster Recovery Site) %$ 6 . # (


SUCCESS STORY G-MagZ_25 IT MAGAZINE

7 & ) 8 , 9, % 0 BCP ! DR #( '

9

$ ,( ! ,( & &) %$6

' &) , ! ( # # 6 & 8, ( . , , ;& 8 &) , 9, 0#* ( 0#* ! ! ! , 9 ' 0# * " ( <= ,( & ) & & " / 0 $ " . ( 95,( ( > " . - % 6 *. ; ! ( ! ' & ;$) ( * . ' 6 &) ! ! & & ( 7 ! " # $ % & '% % ( ) "

% )*" # + ) & & ;$ ) DR Site %#

7 5 &6 #' & & & # " . # BCP ? $) . @ " ' ? ) &) ", - ) " A > * &6 ! 9 2-3 5 !* ,# 8 # ' / ) 95 ) %$6 (, 9 & 5 ) $ & 0#* 6 ( . ( 4 7 8 % ( &) 21 2553 7 # ( , ;& 8 & ;$) ? # &," ) . # . , 6 &) *. , , ! ( . # # &) " L &) &)4* 5 " 1 1 % ! &) " (# 0 BCP 6 ( &) 22 2553 ? # 7 # %# " . " &) , ! ( ' ) ,( ! % ' )

%9 &6 95 *. ( &) (#( . 7 , M # ( ! %#

" &) , ! ( & , 6 $) . ! 6 &) $ # . . 6 (

Implement . #4 * 5 " DR Site & ) NN/4 & ! !#( 8 # & ! ( # ! ( # , , & ( # ( &) 22 & & 8 ' ' ) " &) , O- & 6 " & !A

,- & # # " ) ) & ) . / 0 * . 2-3 ) ) 4 / & Call Center # ) ) 5 $ ) # $ # 66!0 ) " # $ # "# )* ) * # $ % % ) ) " % A

! " # $ %& "& "

, 9, ! , 9 ! ( ' ) ( > . " &) DR Site & ! !#( 8 " # 100% ' &% # " ) 7 4 ' 5 ;$) , (

# * ? '& 9 (#(

#. # NN/4 & ! 9 $) 5

$ , %# 1 ! . ( &)!* ,# 7 . %#

' # + & ! 8 %# ( # O- #( " #( A

> ) &) #, , & 8, 7 4 ' 5 &) %# . (! ! ! ;$ ) %# Call Canter % & ! + !#( ? 5 & & Call Canter &6 & ! 8 # O- . # #( & . . # ? & & Insurance ( !#( . # DR Site & ) & ! 6 22 2553 $ 25 'V , 2553 ( !#( " &4) * 5 " . # * 95 ) " * &) NN/4 % & & ) # -% ) ) 7 ) & # 4 5 4 )87 & 99 % ) " # ) )*

) "# ) ) - '" : ' * --

& ! & ) L #( & ) # .* -- & 6 . & 6 8 . & ! ' * 6 # 8 " ( ,( ( . # !#(, ( & ! ( $ # % O- 1' # + ;$ ) ". # . A


SUCCESS STORY G-MagZ_26 IT MAGAZINE

6 &6 # ! & & # &) " # ' # ' & ( 8( #( (! # ? ' & 0 . ; $ # & <

-; & =: )= (BCP) - -; ) % (DR) / ) # / % 5 -% @ 2551 ) " - )87 & 9 9 ) ) <

& 99 @% @ ) "# ) ) *

: <. - : 84 # 8 -; &' <. 5 5 @ 2551 - 2552 -% 5 ; )8 6. ) .) $ ) " # % 5 $ '" ; 8 & $ <. 100% > !

95 !#( 8 , ! ) (

' & # 8' ( " &) ) # &) 2 , ) 7 4 ' 5 7 4 ' 5 ? (. ", - . -- 8 # ' ) . ) 7 4 ' 5 % # & ,8 & ! ,#

# # &) Summary ! Recommend . # #( (

( & ) * &) ) 1 & & ) # # ;$) 8 " A , 9 . @ * ! " ,( &) % & & ! (. #,( # * ' ) ( > ) H ) " I 8 ) 7 5 4 '$ $ - % J -; & =: )= 5 I - ) 0 - & < -

& )& I: ( .) 84 # ) 7 & 9 BCP & 6 Committee ! " 7, # % 0 BCP 7 0#* " " ! 0#* * " " ! ( # 0 BCP % ( !#( "% ! ( ( ? BCP % MA >NO !#(

%& 0 ,( BCP ? ) . - . ) + ! 7 1' )

% 6 . # + ) 8, , & ) ;8 8, ) 7 %# *! %# ! * %# ! 0#* Approve . ! %# *!% <= - & # <= ,! 8, # " ? ) # ( 0 ) + 8 ! ! A >

6 & ", * Y Call Tree Management . # ' , ) 1 1 ' ,

( ., & # &) # " # 7 . # ., # ., * ., # 4* 5 " 0 &) 6 % 4* 5 " ' # # M!M ' . , * (# '& 6 ;# 0 BCP \ 1 6 !

! &0) ' & & $ # . '& , (

#. # 0 &;) # \ ( 8( &6A , 9 , ! (( , : ) 7 " & # ) 7 - ) ; 7% % 5 ) < ) 4# & . ) " # ;$ ) ( , %# 8(

$ #

! ' ] . # # &6 ! # % & &

# ! ; ;# ! 9 % & ? , $) # . # $ ,( &) ' ] & %# ( %# *!. # * Web Base ' ) . # Online $ # ;$ ) &% & & $ 6 ? 7, &) "! 4$ ! ' 9 * . %9 &) & &) . # * . O ' " # & & $ # & &) ! . \ &6A

95,( ( ( &0) , ? & $ ) % BCP ! DR Site & ) ". # ! ( ! ,5 # & #* %# 8

( 7 5% Solution &6 *. ., ? 0#* ! ! ! . # ., . #


G-MagZ_27 IT MAGAZINE

Social Network ... ! " ! # $% &'& ( & )* + & &# % " , - / $% &'& , & 0 1 2 34 - #

1 , 5 )

!" $ %&$ ' ( ) * !" ( +%, % - ' !". , % - ' .&/ ,0 Virtual Society % - Facebook, Hi5, Twitter & 0 2 + % ) ' 1000 tip * % - % 0" % - !" %2 ' %&) 6 $%) %2 % - Member 2 ' %&) 6 + $ !, + % ! , % 7 2 () % 0" .& * % ! + !%6 - ! " 2 ,' . 8+ + !6 ' 9) Online & 0 Social Network Society ! " % - $ !" !" 2 9 , : ' + ! ; ; 2 % , + % ) .. ' Generation ... ! + !, ) ... 2010 Generation Y

Baby Boomer 96% Member Social Network

Baby Boomer ) ' ! " .> % ) ! " % ; " ( ) & 0 ) () ; * * $,0 ' ,' ,' %%) ,' ,' % 2 % = ' + !6

0 % - ) ' , .&/ 2 9) . % ? ! ) ' ! 6 30 ) , . A 2555 ) % - &

â—?

Generation X ,0 ) ' , !" ' 30-45 A !) ; + * % - .& , , / + % 0" , ' ) & + , +, (Work-life Balance) !( ,; () . ) > ' ' % ! ) , 2 % ! , ,; % 7 +L= 2 ; ; % 0" + ' () P % %2 2 % ,9 9) ! $ ; .& , ' !6 + % ,) " " %) , ; % 2 2 ,0 ( . % 0 " () % 0" , + % 6

â—?

GEN Y ,0 > !" ) %2 > ! ' 6 ( 15-29 % - ) ' , !%" ; +, % - ' )> 2 GENU X () ! Y> % - Baby Boomer % - ) ' , ' .& %!" ; , % ! + () , + GenU Y % - ) ' , !%" ; . % ) + % 0 + () P () % !" / % $ %,%+; ) ! ! () 9 ? 0 0 & 0 PDAs, BB _ " .& %2 & 2 >) * % $

â—?

! " + ' Cyber % ! ' , %, $ ' ! %)0 2 + % 8 6 % , . ' .&/ ' % & + , +( ! ; !6 ; () ) (+ Generation 2 , . 9) % - ',* ( . = '+ % - Generation Z ,0 ' ) ' % 0" % - , %2 . % (+ Generation !6


% G-MagZ_28 IT MAGAZINE

+( 9 % ; $ )% % !L2 % 0 ` 2 6 % 0" A 1994, % - % % 0 & d= + , 9 % . A 1997, (L % ;9 () % ( _! . A 2000, ` %&) ! 6 .& Generation Y ! 06 !2" % 0" * %)$ * ( % h ) ; %2 % )!" ;j 9 h - % $ ) % - % $ ; !6 - () ) % - % $ ( . !" '

!6% $%2 . () ) ' , !"%2 . Social Network 6 % - , % . 6 $ % - Gen Y & !" ` . ' ; + +

$% $ & ' ( )("* Social Network + &* &% (% #, + - )+)( + %&$ ! ' % - %) ( ) $ & !" Social Society 2 %&) !" Hit ; + A !6%) 2010 $ % - 2 >)2 ) % $ + Facebook % - !" ; ) + % %)2%) * > â—? â—? â—? â—?

!" !" > , Social Network ,0 ,;

!" .& > ; , * !6 % ) ' ,0 Social Network Web Site

!" #

â—?

Facebook Linkedln Twitter Youtube Myspace

400 million users by Feb, 2010 55 million users by Dec, 2009 50 million tweets per day by Feb, 2010 2.5 million videos by Dec, 2009 55 million users by Dec, 2009

. # ( , /( Social Network 0 &*,$ , ( 1% " ++ ( 2% +'& )( ) ) * + ( 3 $% $ , /( 4 / 3 #( 5 # +"(% Gen Y _ " % - ) ' .&/ ) ( , %&$ ) ' .& %&$ 9 . % Social Network % - %, 0 " 0 . Generate Demand _ " $ & 2 >) d % . ( 2 :' ; () % % Social Network . . . + . ,; , * , ; . 9 Social Network . . . + () . !." % 0 " Generate Demand () Customer .& + , 2 6 !6 %)2 6 &) ! % )!" ( ) % ; % - 2 Web Site !" ! + 2 >)2 6 , +


G-MagZ_29 IT MAGAZINE

90/10 90/10 ! " # $ % #! & '# %( )$ * ) )+ &! $ ,- ) .2 &! $& 90/10 : (Stephen Covey) ! " #$ % # & ' %* ( + # ' , ! - ! # . 2 # #) ? 3 4 +! ## 5 + 10% , ! %* & $ 4 #! , ! %* # 7 90% , ! + + !#, ! %* 8 % # & # ? 3 - 2 , ! %* " + 3 3 % # ; # 10% , $ 3 3 ., ! ' 3 . 3 & ' #. ' 3 3 . ' ' +! # 3 $' , & ' % # +! 3 3 . ' ' & %2 , ! % .. $ # 3 . +! %

' 3 3 . -3 - 2 10% , ! " 90% , ! + 3 . ' ?... < #% # = 3 3 . -3 - 2 , ! %* # 7 " 3 . -3 8 % # - 2 3 . + # ' .

33 %2 , ! # %' $' % # , " + % # - 2 4 - -, ! -3 3 ' " !# , ! %* , % # # ? - # - " # , !# % # ' # '..... # , ! - ? ? @ , ! #.' " & '%


), #+## G-MagZ_30 IT MAGAZINE

A 3 - 2 3 , ! + 3 ' . # # @ B# D#%* %' # ' # ;+! ! + %' # 3+! #3 %' # # # ' # '.... 3 - " # 3 ' $' *#, & ' . # 3 , @ % # ? ' # , # , , *# ' # % . # , ! # +! # ' #% . ? , ! E 3 !#, ! 33 + ;+ ! 3+ ! ..*# # ? ' # # 3 ' ! # ? .*#, !, # 20 , " !# +3 G , # ', ! ' !!!!

& ' '

#5 3 , ' ' #, ! 3 3 3 ' 3 , ' #, !K ; 4 -& ' ;+! . # + 3 '

4 # # ' #????? , # 4 , ! '

. 2 3 " # +! 5 , & ' ' * ' ................ " ... 3+! 3 .*# ' ' * '.*# 3 3 # 3 " @ % #

# ,# 90/10 & . . & ' # - 2 , & ' ' # " 3 3 3 4 $ ; 3 3 '$ & ' % * 3.' 3 ' " , #" ' D 7 # & 3 5 3

? !" " # $ %! &' ( ! ) ' ? ) 4 ; " %) 4 ; , " ? ) 4 ; ? #) 4 ; # ! " , ! 4 ' -% # - 2 , # 3 ?

, # # 3+! . +! ' ? 32 " ! , !#,- ; #3

( ;+! ,- ; #3 - ) 32

, !# 3 %* # % . , !, & ' D7 3 3 & & 3 2 10 ,

+! # 3 $' , ! L*!# #K , # # % # , 3 ' # #- # ; # ' ' 3 3 . - 3 ! # , ! %* ' &$' , 3 ' K' + ! ", , ! 3 ! L*#! 3 " , & ' - 2 #53 " # M 3 N ....

90/10 % ' * * , ! " 3 3 . - 3 ' " 8 @ & 5 , , ! # , # " & 3 . -3 ' - 2 + !#, ! %* # " ... " ' # ' %' <; 3 4 # & ' 3 ?" ' = # K' $? " ! + % # G , # " 3+! # 3 ?; # %* . # ..... 3 3+ & '.. #.*#, !, # 5 , #3 - ;+! 3# ...... + ? , # 2 . 2 3! ' 3+ " 3 3+ $ # $ ? ; #% # # .* # "3' -3 - 2 , ! %* 10% % #$ 3 ' " 90% , ! + -3 '...&$ + 3 ? " ! + - &$' 90/10 .' 3 & '

& 3 & ', 3+ "K " '

&$' " ; K ; , ! O 3 , ! #3 90/10 4 $ ' , ! ' " 3 &$'

? ? K ; '

# K' 4 ' ' * ? D7 #5 3,- % 3 - " # " D7 #5 ; #" %' & " 90/10 3 &$' 3 3 . ! . $ % # '" ! " ,- !#, ! ; & ' , + "3'" 3+ 3 3 " # 3 ' 3 .' ' # , ! ' # !3 ' ' & ' #, 3 ' " # '

& ? ?3 ' 3 -%,




Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.