April 2016
Chamber Connection Your connection to the greater Hanover business community.
Membership Minute Page 3 New Members Page 3 Chamber & YCP Scholarships Page 4 Facebook for Business Page 5 Member Spotlights Page 6 Business Briefs Page 7 Community Reports Page 8 Main Street Hanover Page 9 Networking Events Pages 10 - 11
www.hanoverchamber.com
Mission: We deliver value to our members and advance the interests of the business community.
Leadership Hanover to Begin Fall 2016 by Natalie Neal The 2015-2016 Leadership Hanover session comes to a close this month with another program set to begin October 2016. The current class will make a visit to the PA State Capitol for their final session, to visit with legislators and discuss local issues on a state level. Meeting one day a month for six months, Leadership Hanover is a unique program focused on discovering and developing the leader within each participant. The program is designed to make future leaders more successful by better knowing the Hanover area, networking with key business owners, and establishing relationships with other participants. “Leadership is about knowing the people that follow you, and being conscious of the people and places that made them who they are today.
On a local level, leadership means understanding the culture that makes Hanover so special,” said Kenny Watson, Vice President at M&T Bank and current Leadership Hanover participant. Kenny Watson, M&T Bank “I believe the most skilled leaders understand the importance of looking to the past to guide their decision-making process. Truly, Leadership Hanover is a great way to get plugged into your surroundings and ultimately make your surroundings a better place to live and work.” continued page 3
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Hanover Area Chamber of Commerce
Hanover Area Chamber of Commerce Chair of the Board Drew Derreth Hanover Valley Presbyterian Church Secretary/Treasurer Nat Fissel, Smith Elliott Kearns & Co. Vice Chairs Julia Groft, Manpower Mike Kelly, York Traditions Bank Linda Siegle, Esq., Siegle Law Carli Lehr, RLH CPA’s & Business Advisors Past Chair Mark Riggs, Hanover Capital Management
New Year, New Website?
Board of Directors Liam Behrens, Hanover Area YMCA Vanessa Berger, Cross Keys Village Torren Ecker, Becker & Strausbaugh, P.C. Mike Gaskins, Hanover Hospital Shannon Harvey, HACC Gettysburg Harry McKean, New Age Associates Bruce Myers, Snyder’s-Lance Karen Nelson, ACNB Bank Dr. John Scola, Hanover Public School District Jim Sponaugle, Riley Welding & Fabricating LLC Dr. Jill Wenrich, South Western School District
Chamber Staff Gary Laird, President glaird@hanoverchamber.com Katy King, Marketing & PR Director kking@hanoverchamber.com Erinn Bell, Operations Manager ebell@hanoverchamber.com Nancy Thornton Accounting Coordinator nthornton@hanoverchamber.com Natalie Neal Marketing & Operations Coordinator nneal@hanoverchamber.com Chamber Connection is a monthly publication of the Hanover Area Chamber of Commerce. For deadline information, please contact Katy King at kking@hanoverchamber.com.
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Chamber News
Welcome New Members!
Membership Minute by Shannon Wissler
Financial Thrivent Financial John Spadafora 1 East Walnut St. Hanover, PA 17331 717-764-0877
Interested in promoting your business but don’t have the time or venue? Maybe you would like to meet with members and prospective clients at a location outside of your business? A Chamber After Hours event might be the solution you’re looking for! Chamber After Hours are available for all members. Similar to a Membership Mixer, the Chamber After Hours event will be a place for you to network and promote your business, except the Chamber will provide you the location. Refreshments are also included in the overall cost of the event. We take care of the details so you don’t have to! As a sponsor of the event, there will be space available for you to place promotional items in the front of our office, and your staff can serve as greeters and hosts for the event in our office.
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As the sponsor, you may also invite clients, colleagues and customers to the event. Just like a Membership Mixer, the sponsor will also receive recognition in the Chamber Connection, at our monthly Eye-Opener Breakfasts, on the Chamber website and in email blasts. We can schedule an after hours event any day of the week, after business hours. For more information about the Chamber After Hours events, or to schedule one for your business, please contact Erinn Bell, Operations Manager at 717-637-6130 ext. 104 or ebell@hanoverchamber.com.
…You have a better chance of earning a dividend*
$9,211,014 That’s how much Chamber members who take advantage of The Members Advantage Program have earned in dividends. By purchasing their business insurance through Penn National Insurance, our program members tell us that often the dividend pays for their Chamber membership — and then some. Don’t miss out on another year. Call today!
Leadership continued from front page The sentiment holds true for Mindy Becker, Communications and Gift officer at The Brethren Home Foundation, 2015-16 leadership program participant. “My favorite memories will be the time I’ve spent with my classmates in this program. We are all from different industries and Mindy Becker, The Brethren organizations, Home Foundation and it’s great learning from each other and about our community together. Leadership Hanover has helped me understand some of the work that is done ‘behind the scenes’, and I have a greater appreciation for the groups and organizations who help make sure things run efficiently and effectively for the community,” said Becker. Leadership Hanover qualifies for three Continuing Education Units through HACC- Gettysburg Campus. A CEU is 10 contact hours of participation in an organized continuing education experience under responsible, capable direction and qualified instruction. Tuition for the program is $1,200, and covers all training materials, transportation, lunch and five full-day sessions. Sponsorship opportunities are also available for any business wishing to gain recognition through the program while maintaining a seat in the current session.
Susan Stropparo • 717-852-8000 *Dividends are based on group loss experience, and are not guaranteed.
To learn more about Leadership Hanover or submit an application, please visit hanoverchamber.com/leadership.
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Chamber News
Chamber & YCP Offer Scholarship
by Natalie Neal The Hanover Chamber, in partnership with York College of Pennsylvania, will award two three-credit scholarships for the Fall 2016 term at the York campus. York College makes these scholarships available through the Chamber twice a year to be awarded to individuals whose continued education promises to serve their own intellectual growth and professional development as well as their ability to contribute to the Hanover community. Scholarships will cover the tuition of any one, 3-credit course offered during the Fall 2016 day or evening session. The recipient must pay the registration fees and the cost of textbooks. One scholarship will be awarded to each of two part-time students during the Fall and Spring semester. All Hanover area residents are eligible to apply if (1) they are currently enrolled as a high school senior or (2) have a high school diploma, (3) do not already have a four-year college degree and (4) meet the current York College registration policy criteria for parttime matriculated or non-matriculated student. Former recipients are encouraged to apply. Applications can be obtained at the Hanover Chamber office and online at hanoverchamber.com/scholarships. Applicants must complete and return all material to the Hanover
Chamber, 146 Carlisle St., Hanover, PA 17331 no later than 4 p.m. Friday, May 27th.
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As a Chamber member, your business information appears on the Chamber website and in the new “Discover Hanover” magazine. In an effort to publish the most current information, please log into your member business account with your username and password at hanoverchamber.com to verify your membership listing. The login box appears at the bottom right side of the page. Please review and update by April 1. If you do not remember your username and password, please contact the Chamber office at 717637-6130. Thank you in advance for helping us publish current information about your business.
Chamber News
Chamber Blog: Facebook for Business
If you aren’t using Facebook for your small business, you should be.
As of February 2016, there are over 1.5 BILLION Facebook users (that number is quickly growing), and active users spend between 20-40 minutes on Facebook per day. That’s a lot of potential customers! If you think of Facebook as your digital storefront, imagine how many times per day they could ‘pass’ your storefront on Facebook. So, why should you be on Facebook? 1. Facebook makes your business discoverable. When people search for your business, can they find you? Do a quick web search of your business name. Hopefully, you’ll get a few direct hits. If you have a webpage, you’ll likely see that show up. If you have a Facebook page, that will show up as well. As creating and maintaining a website can be costly, Facebook offers a free option for small business owners to be discovered on the web. 2. Facebook makes your business connected. Social media is just that...social. Through your Facebook page, you can interact with your customers and have one-on-one conversations. Your clients can follow your page, read your posts and share them with friends. They can ‘check-in’ when they shop, dine or visit, sharing with the world that they are at YOUR place of business. 3. Facebook makes your business timely. We are living in the era of now; we want our news, entertainment, and everything else now! Your Facebook page helps you to reach large groups of people frequently, and with messages tailored to their needs and interests. Having a sale? Just received a shipment of new product? Chef special tonight? Share the news instantly, and invite your fans to spread the word! 4. Facebook makes your business insightful. Would you benefit from carefully collected information on your customer base? Facebook does the dirty work for you and provides user analytics, giving you a deeper understanding of your customers and the effectiveness of your marketing activities. Remember, your Facebook page is an extension of your business. It’s an easy way to share updates and more with the people who matter most, and will help you engage your customers on a regular basis.
This article originally appeared on the NEW Chamber Blog. To see more business tips, business spotlights, and our latest posts, please visit hanoverchamber.com/blog.
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Upcoming Workshops
Employment Law Seminar Series, presented by Stock & Leader Attorneys at Law Location: John D. Bare Center, Guthrie Memorial Library 9 - 11 a.m. $50/member; $75/non-member Attorneys from Stock and Leader will cover the latest topics in Employment Law. Please check hanoverchamber.com for updates. This program has been submitted to the HR Certification Institute for review. This program may be submitted for SHRM credits. Friday, April 8 - Hiring Matters Recent Developments in Hiring, Criminal Background Checks, the Ban the Box Movement and Immigration Updates Friday, May 20 - Best Management Practices for Employers Top Employee Handbook Mistakes To Avoid, Crafting Clear Job Descriptions, and Managing the Risk of Employment Discrimination Claims Friday, June 17 - Topic TBD Please check hanoverchamber.com for topic updates.
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Member Spotlights
Hospital Receives Designation
TREYSTA Recognized for Excellence
Capital Blue Cross has named Hanover Hospital as a Blue Distinction Center+, for Knee and Hip Replacement. The Blue Distinction Centers for Specialty Care® program is a national designation awarded by Blue Cross and Blue Shield companies to medical facilities that have demonstrated expertise in delivering quality specialty care – which expanded recently to include more robust quality measures focused on improved patient health and safety, as well as new cost-efficiency measures.
TREYSTA Technology Management has announced that CRN®, a brand of The Channel Company, has named TREYSTA to its 2016 Managed Service Provider (MSP) 500 list in the Pioneer category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Their top-notch offerings help companies navigate the complex and ever-changing landscape of IT, improve operational efficiencies, and maximize their return on IT investments.
Hanover Hospital is proud to have met the rigorous selection criteria set by the Blue Distinction Centers for Specialty Care program.
In today’s fast-paced business environments, MSPs play an important role in helping companies leverage new technologies without straining their budgets or losing focus on their core business. CRN’s MSP 500 list shines a light on the most forwardthinking and innovative of these key organizations.
Research confirms that the newly designated Blue Distinction Centers+ demonstrate better quality and improved outcomes for patients, with lower rates of complications and readmissions than their peers. Overall, Blue Distinction Centers+ also are more than 20 percent more cost-efficient than their peers. The program provides consumers with tools to help them make better informed healthcare decisions. These results will also enable employers, working with the local Blue Plan, to tailor benefits to meet their individual quality and cost objectives. An average of 112 total hip and 222 total knee replacement procedures are performed per year at Hanover Hospital. “We are very happy to receive this designation which reflects the commitment of our physicians and nursing staff to ensure that our patients receive high quality cost-effective care,” said Michael Gaskins, Interim President and CEO, Hanover Hospital. “We will strive to continually meet and exceed the quality measures required by this designation.” For more information about Blue Distinction Centers+, please visit www.bcbs.com/bluedistinction.
TREYSTA has been a proven leader in IT management and services in south central PA for over 20 years. With the merger of Net-Aid and ComputerWorks in 2014, TREYSTA has grown in both knowledge and employees. Our proven systems and best practices help us to keep our clients informed and well equipped in today’s technological world. "It is an honor to be listed on the CRN’s MSP 500 list this year. Making the change from the ‘old school’ type of technology services provider to an MSP model has been difficult at times but has resulted in helping clients to be more efficient and profitable,” said Steve Quinley , TRESTA President and CEO. “Our transformation is a testament to the hard work, training, and dedication of the TREYSTA employees who have embraced their new roles and responsibilities. To provide the best possible service to our clients, and to stay on the CRN MSP 500 list, we will continue to invest in our people and processes in order to provide world class IT support for Central PA businesses and organizations.”
Business Briefs MOWRER PROMOTED TO BRANCH MANAGER
Members 1st Federal Credit Union has announced that Michelle Mowrer of Hanover has been promoted to Branch Manager for the Credit Union’s North Hanover location at 1221Carlisle Street. Mowrer started her career with Members 1st in 2009 and most recently has served as an assistant branch manager with the Credit Union. She currently serves on the Board of Directors of the Hanover Area Young Professionals.
FEUCHTENBERGER, HAYES JOIN ACNB BANK
Charlene L. Feuchtenberger has joined ACNB Bank in the position of Vice President & Trust Operations Manager. In this role, Feuchtenberger manages all Trust & Investment Services operations for ACNB Bank as well as the related operations staff. She is based at the Bank’s Trust & Investment Services office located on Lincoln Square in Gettysburg. Feuchtenberger has 26 years of banking experience, all within the trust and investment services areas of local banks. Kevin J. Hayes has joined ACNB Bank in the position of Vice President & General Counsel. In this role, Hayes is responsible for providing legal counsel and representation to ACNB Bank on general corporate, real estate, commercial law, trust, and regulatory issues. He is based at the Bank’s Operations Center in Gettysburg. Prior to joining ACNB Bank, Hayes represented a number of financial institutions during his tenure at Mette, Evans & Woodside in Harrisburg, for which he served as Associate Attorney since August 2012.
TRUENORTH ANNOUNCES NEW HIRES
TrueNorth Wellness Services is pleased to announce two hires within its marketing department: Melissa Speal as Director of Marketing and Communications, and Larissa Jacobsen as Regional Marketing Manager for Franklin and Fulton counties. As the Director of Marketing and Communications, Speal will guide marketing strategy, lead the organization’s endowment and fundraising strategy, and oversee internal and external communications tactics and marketing content across platforms. With 15-plus years of experience in marketing, integrated media and public relations, Speal will provide strategic marketing leadership to advance the organization as a leader in behavioral health and wellness services. Her experience includes a 12-year role as the marketing and public relations director for the Hanover Chamber of Commerce, as well as roles with Preferred Health Staff and CAM Innovation. She currently serves as the Board Director at the American Heart Association and of YWCA Hanover. Jacobsen, who has been with TrueNorth Wellness Services since 2010 as a peer support supervisor based in Franklin and Fulton counties, brings experience in management, marketing and networking of Mental Health First Aid trainings and Safe Crisis Management. As Regional Marketing Manager for Franklin/Fulton counties, Jacobsen will oversee marketing events and outreach in the region. Jacobsen will also serve as the Peer Support Supervisor for Franklin and Fulton counties. Member businesses are invited to send company news, personnel updates and special interest stories for consideration in the Chamber Connection newsletter. News will be considered at the discretion of Chamber staff and included as space permits.
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Community Reports
House the Homeless Marathon a Success
The 15th annual Hanover Cares: House the Homeless Marathon, held Feb. 11 and 12 on WHVR 1280 AM, raised more than $6,000 to benefit the area’s homeless population. The pledges of money will be used to support the Hanover Area Council of Churches’ Changing Lives Homeless Shelter, as well as the homeless programs provided by Turning Point. Local entertainers, clergy and other guests donated their time and talents during the 18-hour broadcast to share information about the shelter, discuss programs for the area’s homeless and solicit donations. The Changing Lives Homeless Shelter opened June 21, 2007, as a year-round facility to make a difference in the lives of hundreds of the area’s homeless.
2016 Women’s Show If your business sells to women, you won’t want to miss the 19th Annual Women’s Show, Oct. 1 and 2 at the York Expo Center. The Peak 98.5/MediaOnePA Women’s Show, presented by Memorial Hospital, features shopping, exhibits, entertainment, seminars, cooking, fashion shows, prizes and much more. As an exhibitor, you’ll be able to showcase your products and services to thousands of area women who make important buying decisions for their families. Be sure to secure the lowest possible booth rate by registering before April 22. Plus, as a member of the Hanover Area Chamber of Commerce, your business receives a $25 discount. The Women’s Show, sponsored by Weis Markets and Advanced Vein & Laser Center, is the premier event in York County focused on the purchasing power of women. Reserve your booth today by calling Sandra Angel at 717-637-3831 or visit online at www.thepeak985.com. A portion of the proceeds from the show will benefit a local charity.
ACNB Bank Supports Habitat for Humanity Adams County Habitat for Humanity recently received a $2,500 contribution from ACNB Bank. ACNB Bank’s contribution was acknowledged with a check presentation.
This community organization builds and renovates homes for families in need, as well as provides financial education. Since its inception in 1988, Adams County Taking part in the presentation are (left to right): James P. Helt, Habitat for Humanity has ACNB Bank President; C. L. Pete Ricker, ACNB Bank Senior Vice President of Retail Lending and President & Chairman of helped provide 35 homes to low-income families deserving the Adams County Habitat for Humanity Board of Directors; and, Cara Lynn Clabaugh, ACNB Bank Vice President/Compliance & of home ownership. Partner Community Reinvestment Act Officer. families invest up to 500 hours of “sweat equity” in their homes, working alongside community volunteers, covenant church partners, and skilled laborers who often donate their services in order to construct or rehabilitate the homes. To learn more or to make a donation, visit habitatadamspa.org.
Listen to Your Morning Music Connection
Main Street Hanover
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The Hanover Geo Trail
Geocaching, the international treasure-hunting game, can be done right here in Hanover! Now we are excited to bring you our 2nd trail this Spring! Main Street Hanover has plotted its very own treasure map, known as the Hanover GeoTrail. The trail includes over 20 different cache locations throughout the downtown and greater Hanover area. Our new trail after its launch, will have new caches to offer people in a variety of fun new places! What is GeoCaching? Modern adventurers can use their GPS devices to navigate the path to elusive ‘caches’, which are hidden containers holding a logbook for the hunters to sign. GeoCaches are hidden in landmarks, public parks, and even parking lots and businesses. All geocaches are officially registered with www. geocaching.com. Participants will need to register on the website to retrieve coordinates and other location information. Registration on geocaching.com is free. A GeoCache app can be downloaded on smart phones, enabling the cacher to navigate to caches, and find additional caches nearby. Before setting out to find the caches, you will need an official passport booklet. Passports are free and can be downloaded from the Hanover Chamber’s website, or by visiting the Hanover Chamber/Main Street Hanover office. Each cache will contain a unique code to be used in your passport as proof of finding the cache. Cachers who complete 85% of the trail or more will receive a commemorative coin, made specifically for the geo trail, which features the Main Street Hanover logo. There is no set deadline for completion, and participants may collect their coin until the supply runs out. (Current coin count available: less than 20.) Where can I find the caches? To find Hanover, PA Geo Trail caches: Geocache4 1. Log on to www.geocaching.com (create a profile, if needed) 2. Click on the ‘Play’ drop down menu to locate the “Hide & Seek a Cache” link 3. Under “Seek a Cache…”, scroll down to “Other Search Options” 4. Under “Cache Name”, type “HGT -” (there must be a space between the T and the -) Please visit the official GeoCaching website for more information. If you are interested in being a part of the Hanover GeoTrail booklet, opportunities for advertisement are available for $150 and $300 an ad.
Hanover’s Art Weekend
Hanover has a thriving art scene and to celebrate all the local artists in our area, Main Street Hanover brings you Hanover’s Art Weekend! The weekend dedicated to local art will be June 11 & 12, featuring the 6th Annual Chalk It Up and our incredibly popular Sip & Stroll. We invite you to find out more about these events and stay up-to-date with scheduled events by following the Hanover Art Weekend Facebook page: https://www.facebook.com/ HanoverArtWeekend/. Sponsorship opportunities are available for the weekend’s worth of events; help keep the thriving local art in Hanover starting at $100 up to $500. Please contact Justine Trucksess for more details, jtrucksess@ycea-pa.org.
Beautification in Downtown Hanover Main Street Hanover is again organizing this year’s Downtown Beautification Program. Spring is almost here and we are looking forward to beautifying Hanover’s downtown with professional planters and hanging baskets.
Please consider helping make Downtown Hanover more beautiful and inviting by purchasing hanging baskets, planters and/ or making a general donation. Please note that all baskets and planters will be located in Center Square. This program also includes maintenance, so that your flowers will look beautiful throughout the season. $100 - 1 Hanging Basket $300 - 1 Large Planter $500 - 2 Large Planters General Donations welcome! Make your donation online! Visit http://mainstreethanover.org// about/donate In order for your contribution to be tax-deductible, all monies should be directed / payable to PEDYC (Partnership for Economic Development of York County). 44 Roosevelt Ave., Ste. 100, York, PA 17401. PEDYC serves as the fiscal sponsor to MSH, providing 501(c)3 status. A receipt will be mailed for your records.
10 Networking Opportunities
Eye-Opener Breakfast Wednesday, April 20, 7:30 a.m. Hanover High School 401 Moul Ave., Hanover Program featuring Main Street Hanover. Salute: Justine Trucksess $12/member; $24/non-member Breakfast sponsor:
Upcoming Mixers Wednesday, April 27 5 - 7 p.m. Hosted by PeoplesBank 118 Carlisle St., Suite 200, Hanover
2016 Legislative Roundtables
Thursday, May 12 4:30 - 6:30 p.m. Hosted by Columbia Cottage 2288 Grandview Rd., Hanover
- Friday, May 27 -
7:30 - 9 a.m. Dutch Country Restaurant
- Friday, August 26 - Friday, November 18 -
If you are interested in hosting a Membership Mixer or After Hours event in 2016, please contact the Chamber office ASAP as dates are almost filled for the year! Contact Erinn Bell to schedule your event at ebell@hanoverchamber.com.
To register: office@hanoverchamber.com 717-637-6130
Legislative Sponsors:
Upcoming Events & Membership For details, visit hanoverareayp.com.
April 19 5:30 - 7:30 p.m. Happy Hour at Chili’s Grill & Bar 370 Eisenhower Dr., Hanover Complimentary
Want to get involved with HAYP? Membership is just $30 per year, and covers attendance for four professional development events each year. Corporate sponsorships are available. Contact info@hanoverareayp.com for details.
Event Registration
Be Connected
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Please register for all events at Fax: 637-9127, Email: office@hanoverchamber.com or hanoverchamber.com.
Events
RSVP
Investment
April 8 Workshop: Hiring Matters presented by Stock & Leader, 9 - 11 a.m. John D. Bare Center, Guthrie Memorial Library, 2 Library Place, Hanover Attendees:
4/5
$50/member $75/non-member
April 9 Hanover Sock Hop, 6 - 10 p.m. Hanover Heritage & Conference Center, 22 Carlisle St., Hanover Attendees:
4/4
$60/person
April 20 Eye-Opener Breakfast, 7:30 a.m. Hanover High School, 401 Moul Ave., Hanover Attendees:
4/15
$12/member
April 27 Membership Mixer, 5 - 7 p.m. PeoplesBank, 118 Carlisle St., Hanover Attendees:
4/22
Complimentary
May 1 Best & Brightest Contribution $30/student
4/25
$30/student
May 12 Membership Mixer, 4:30 - 6:30 p.m. Columbia Cottage, 2288 Grandview Rd., Hanover Attendees:
5/7
Complimentary
May 18 Eye-Opener Breakfast, 7:30 a.m. Hanover YWCA, 23 W. Chestnut St., Hanover Attendees:
5/13
$12/member
May 20 5/15 Workshop: Best Management Practices presented by Stock & Leader, 9 - 11 a.m. John D. Bare Center, Guthrie Memorial Library, 2 Library Place, Hanover Attendees:
$50/member $75/non-member
TOTAL Advanced registration is greatly appreciated. Cancellations made within 48 hours of the event are nonrefundable. Name:
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