Portfolio Commercial
Joselinne Sagastume 11th Accounting
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Index Pictionary…………………………………………………………………………………………………….……………………………………………..3 Request Letters………………………………………………………………………………………….……..………………………………….. ….5 Inquires ………………………………………………………………………………………………………………………………………………………6 Example 1……………..……………………………………………………………………………………………………………………………………7 Example 2……………..……………………………………………………………………………………………………………………………………8 Example 3……………..……………………………………………………………………………………………………………………………………9 Orders……………..…………………………………………………………………………………………………………………………………………10 Example 1……………..…………………………………………………………………………………………………………………………………11 Example 2……………..…………………………………………………………………………………………………………………………………12 Pictionary…………….……………………………………………………………………………………………………………………………………13 Replies……………..…………...………………………………………………..…………………………………………………………………………15 Order Aknowledgment…………………………..……………………………………………………………………………………………16 Example 1..………..………………………………….…………………………………………………………………………………………………17 Example 2……………………………………………………………………………………………………………………………………………….18 Delay Delivery……………..………………………….……………………………………………………………………………………………….19 Example……………..…………………………………………………………………………………………………………………………………….20 Partial Shipment……………..…………………………………………………………………………………………..…………………………21 Example 1………..……………………………………………………………………………..……….………………………………………………22 Example 2 ………………………………………………………………………………………………………………………………………………23
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Words to Know Word Definition Applicable Relevant
Sentence Picture All our knowledge is applicable to daily life
Closure
State of being concluded
Maria closure the night with a speech
Discount
Reduction from the regular price
Zara is a store with many discounts each season
Fiscal
Financial
Fiscal archives are confidential.
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Motivate
Move to action
My grandma motivates me to be a good person
Potential
Possible
Hannah make everything she wants potential
Recipient
The one who receives
The recipient of the letter was Anne Frank
Weather vane
A device for showing wind direction
Scientist use a weather vane to know the wind direction
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Request Letters All the letters you send to ask for information of special favors or services. All requests should: - Be specific and brief - Be reasonable - Provide complete information
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Inquiries - It must include specific information, the specific action you would like your reader to take. All inquiries should: - Mention the reason for writing - Be specific - Include the action expected
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Houston Production Company 8th Wallaby Street Miami, Florida 89876
January 22, 2014 Maximum Appliances, Inc. 78 Golden Avenue Miami, Florida 89988 ATTENTION: MRS. MANUELA VASQUEZ Dear Sir or Madam: I have decided to purchase three microwave ovens for our employee cafeteria. Therefore I would appreciate if you could send me information about two options which you consider more appropriate for our needs.
Our cafeteria visit daily from Monday to Saturday by approximately 530 employees. Ten cafeteria staff members are responsible of serving and heating three meals per day, since they will be used often I would like to purchase an energy-serving model.
Please send me the information before February 10. The suggested models must include a five-year warranty, be ready for immediate purchase and have a range of $150,225.00. Please let me know if you need further information.
Truly yours, Joselinne Sagastume Personal Manager Lopez M.
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212 Main Street Miami, Florida 990789
January 24, 2014
Pets R Us 314 Front Street Miami, Florida 990582 Dear Sir or Madam: I have decided to add a new member to my little family, so I would appreciate it if you can send me a dogs’ catalogue where I can find the pet I’m looking for. I prefer little puppies because in my new apartment I don’t have too much space, so I would like you to show me five different options. My apartment has only 2 rooms including the laundry where I think the puppy could stay. I need it to be little, and friendly because my sisters are children so they would like to be playing with the pet. Also it must be a type of dog that doesn’t leave too much hair around the house because I’m allergic. Please send me the information before March 23 because my parents are coming to visit me and I want them to meet the animal. I have a price range of $300. Truly yours, Joselinne Sagastume
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Am-Lux Company, Inc. 529 Eaton Avenue Bethlehem, Pennsylvania 18115
January 29, 2014 Ms. Louisa Sanchez High Commission 705 Tenth Avenue New York, New York 1077 Dear Ms. Sanchez I recently read an article written by you entitled “From Lead to Deal: Ten OverLooked Steps to Closure� in High Commission magazine. I believe it would be useful for the salespeople in my department. I would like to request your permission to make 25 copies of your article for circulation only within our company. I am certain that my staff will be highly motivated to apply all your knowledge presented in the article. I have been reading all your financial articles and we are planning to purchase your magazine on a regular basis because we consider it very useful. Sincerely yours
Joselinne Sagastume Sales supervisor
Mora P.
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Order Is a form to order merchandise or services, companies can use their own, called a purchase order or one provided by the seller, called order form. It must include: - Name of the item you are ordering - Quantity - Item number - Description - Unit price - Disccounts or sales taxes - Total price - Method of payment - Desire delivery date - Method of Shipment - Delivery address - Authorized Signture
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February 11,2014
Cyzone, Inc. 304 Main Street New York, New York 02757 Dear Sir or Madam: I would like to order some products you have published in the sales catalogue, Expofertas C- 02 2014 for Guatemala City. Quantity 1 1 2 1
Item Cy Easy Draw Plum贸n Cy Shine & Show Natural Care Durazno Slompy Dresss $350.00
Code 00227
Unit Price $ 29.00
Total Price $ 29.00
25654 13618
24.00 89.00
24.00 89.00
33585
119.00
119.00
I will pay these products on cash when delivered the amount of tree hundred and fifty dollars, including all the required taxes, please send the merchandise by air expressed
Sincerely yours,
Joselinne Sagastume
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Fenway’s Toy Store 1704 North Broadway Richmond, Virginia 23261
February 5, 2014 Marco Toy Company Inc. 223 Sunrise Highway Glen Cove, New York 11566 Dear Sir or Madam: I would like to order the following merchandise for our pre-Christmas selling season. Quantity 24 12 36
Item Description Baby Jenny Dolls Baby Jenny Layette jets 18 inch Tootsie Wootsie Teddy Bears
Unit Price $10 $15 $7
Total Price $240 180 252 $672
I would like to purchase these products on account (no. 4321-8) and have them shipped by air express to the address above. I would appreciate it if you could send us special Christmas displays for this merchandise. Sincerely yours,
Lucrecia Ruiz Assistant buyer
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Words to Know Dispatch
A message
Maria dispatch many documents each day.
Divulge
To reveal or disclose
The principal divulge all the school rules.
Salvage
To save from destruction
Andrea salvage Pedro when the fire starts.
Savvy
Insight, understanding
Both of them savvy information in class.
Superfluous
Extra, more the necessary
When you are going to get out it is superflous to take the wallet.
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Unsolicited
Unrequested
This is an unsolicited order. I can´t take it into account.
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Replies A reply is a good sales opportunity, it should be specific, complete, helpful, and it also needs to be prompt.
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Order Acknowledgments Are the letters that confirm an order, it helps to create goodwill. The initial order for a new costumer should be acknowledge. It must: - Mention the day of order - Include the order invoice number - Explain the date and method of shipment - Acknowledge the method of payment.
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Cape Cod Ornaments, Inc. 94 State Road West Yarmouth, Massachusetts 02757
February 15, 2014 Ms. Jessica Smith 250 Commonwealth Avenue Boston, Massachusetts 02118 Dear Ms. Smith: On February 14, we received your letter in which you ordered a Model EPC-18� copper, eagle weather vane with arrow. As requested, we will send it to your home address by parcel post and charge the $34.95 with any applicable sales tax and handling costs to your VISA account (No. 003 00971 A109). Enclosed you will find the invoice for the amount of $37.45 which is the total of the weather vane including applicable sales tax and handling costs. Additionally, you will find a catalogue containing our latest products and sales. We hope to hear from you soon. Sincerely yours,
Lucrecia Ruiz Sales Manager
Rodriguez L.
ENC.
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KINBOTE PRODUCTS, INC. 200 Southeast Four Street Miami, Florida 33131
January 15, 2014
Ms. Ellen Minsky Gold’s Speciality Shops 363 West Grace Street Tampa, Florida 33607 Dear Ms. Minsky: We received your letter on February 13, in which you order two dozen of exercise suits in the colors and sizes you previously requested. Your purchase will be shipped by air express on February 17 and expected to arrive on February 18. Additionally, the total amount of $843 that corresponds to the whole sale, plus applicable sales tax and handling costs will be charged to your account (No. 882GGS). Enclosed you will find the invoice and a catalogue containing our latest products and sales. We hope to hear from you soon. Sincerely yours,
LucĂa Ruiz Purchasing Manager Sagastume J.
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Delay Delivery It is caused by the seller when an order cannot be filled promptly, to the costumer to receive an explanation. It should expressed that you understand the costumer’s disappointment and regret the inconvenience.
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Lawson Linen Company P.O. Box 762 Bloomfield, New Jersey 07006 March 5, 2014 Mrs. Marianne Rollins 444 Ross Avenue Caldwell, New Jersey 07006 Dear Mrs. Rollins: We received your order for one set of Floral Mist queen size sheets and pillowcases. Unfortunately, we are having some difficulties due to a strike and all orders have been held up. Nevertheless, we assure you that negotiations are progressing and a settlement is expected soon. You will receive your order as fast as possible. If your order is needed immediately, we are able of sending you a set of African Tribal sheets and pillowcases of the same price. Enclosed you will find an exclusive catalogue of special merchandise. Sincerely yours,
LucĂa Ruiz Sales Manager DĂaz, J.
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Partial Shipment It is to inform the costumer that certain items have been back ordered. It needs to resell the merchandise by emphasize in the special features of the products.
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Laico Products, Inc. 43 Green Street Miami, Florida 45382
March 6, 2014
Mr. John Smith Beauty Depot, Inc. 444 Ross Avenue Miami, Florida 63782 Dear Mr. Smith: We appreciate your interest in our products. Your order no. 437 consisting of 37 Revlon Lipsticks (code 43851) and 12 Loreal beauty sets (code 332-1) has been registered. As requested, we will be sending the 37 Revlon lipsticks immediately to the address above. However, due to a transportation problem with our supplier the 12 Loreal beauty sets will be sent within the week. You may expect delivery on Wednesday, March 12. We will include three samples of our new Dove hydrating body cream with your lipsticks. Thank you for your preference. Please contact me if you need further information. Sincerely yours,
Miley Cyrus Sales Manager
Monroy D.}
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Knibote Products, Inc. 200 Southeast Fourth Street Miami, Florida 33131 March 7, 2014
Ms. Ellen Minsky Gold's Specialty Shops 3636 West Grace Street Tampa, Florida 33607 Dear Ms. Minsky: Thank you for your interest in our products. Your order (No. 5678) of the Two dozen Exercise Suits has been uploaded to our system. Your assortment of Vanilla and Chocolate Body Suits in petite, small, and medium sizes will be shipped to the address above. Unfortunately Suits in large size are not available now in our shop, but we will be Able to send you them on March 13.
We will be sending 3 of our new "too berry" body suits in medium size with your other suit. Thank you for choosing our store. Please contact me if you need further information.
Sincerely Martha Linare Sales Manager
Sagastume, S.
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