I am a Winter person, I love the colder days and so every year I wish Summer away, for the first time in years I have wished for the opposite, Winter is still here and it feels like it isn’t going anywhere, anytime soon. It was noted that comments had been made on social media in connection with security at The Hills and access to The Hills estate. The following gives some background and explanation on the irregularities questioned. Access control at The Hills consists of 3 systems. 1. Softcon system This system is the biometric system and owners, family members, tenants, long-term visitors, gardeners, domestic workers, estate agents, HOA personnel, security, and landscaping personnel are registered on this platform. You use your biometric profile to open the boom gates and turnstiles. This system can be used to allow entry only on certain dates and times. It also prevents entry on certain dates and times. If this system is not used for 5 weeks, the access expires. 2. ClickOn system. This system is the telephone system. It allows security to call owners, tenants, and main contractors from the contractor’s gate. Our GOLDEN RULE is access by confirmation. This system works 100% according to stand numbers. Owners, tenants, and main contractors
are contacted and access is granted by pressing 9 on your mobile phone. This system is split into two groups: • Completed stands using the Garsfontein gate and Atterbury gate. • Construction stands using the contractor’s gate. 3. My Estate Life system The My Estate Life system is a pre-authenticated access control system. It is based on the premise that the owner of a stand knows that the visitor or service provider is coming to the estate and then supplies the visitor or service provider with an access code. Security scans the code and the boom gate is triggered to open. This system makes use of street names and stands numbers and not street numbers. Actions at the gate: • Security only uses the My Estate Life scanners. • Vehicles arrive at the visitor’s boom gate with an access code. • The code, vehicle, and driver’s license are scanned. • The fact that the person has a valid code will allow the security officer to press “Submit” and the system will trigger the boom gate to open. • Registered owners and tenants will scan the QR-code located at the boom gate and the system will trigger the boom gate to open. • Registered owners and tenants will use the 2021 | I SSUE 4 | 15
