Simplification of Work Processes and Procedures Training Course
INTRODUCTION
Complex work processes slow productivity and increases the potential for mistakes. By simplifying the procedures in your company, you make more efficient use of time, which in turn saves the company money. While specific work processes vary, the process of streamlining how you do work is adaptable to various industries and situations. This training course will prepare all learners to design, develop, manage, control, implement, simplify and monitor work processes and procedures and associated management system documents such as work instructions, forms, labels and tags. The course will especially focus on producing and simplifying procedures.
Simplification of Work Processes and Procedures course will provide the participants with international best practices which will help them understand the causes of complexity and identify areas for improvement by focusing on eliminating waste, simplifying procedures, and standardizing and automating opportunities.
OBJECTIVES
By the end of the Simplification of Work Processes and Procedures Training Course you will be able to:
State how the simplification of work procedures increases individual and organizational performance
Demonstrate in-depth knowledge of simplification of work processes and procedures
Implement the stages of work simplification
Show how to simplify complex procedures
Explain how to analyse process flow charts with the aim of simplifying the procedure
Describe the purpose, advantages &structure of a documented Management System.
Demonstrate how management documentation is developed.
Identify who needs to be involved in the process of developing such documentation.
Write clearly and simply each type of document emphasizing on procedures.
Explain how to analyse process flow charts with the aim of simplifying the procedure.
WHO SHOULD ATTEND ?
This Simplification of Work Processes and Procedures Training Course is ideal for:
All staff involved in writing procedures or other work process related documents
Those managing work processes and procedures
Administration and Secretarial Professionals
Those involved in auditing work procedures/documentation
All Documentation and Quality Professionals
COURSE OUTLINE
Day 1
Introduction: The Business Need for Procedures
Introduction to Management Systems. What all organisations need to do. The need for comprehensive documentation. Policies, purpose and content. Writing policies.
Allowing for Organisational Change.
Day 2
Designing and Developing Procedures
Practical activities.
Preparing to document the Management System.
All about Procedures.
Designing the Procedures.
Purpose and content of procedure documents. Writing simple, clear and concise procedures.
Day 3
Documentation Standards and Control
The influence of ISO9001 and other related standards.
Writing Work Instructions, purpose and content.
Applying the Palin English Standard.
The Management and control of Documents.
Forms, Tags & labels purpose and content.
Records: what they are and their importance.
Day 4
Analysing and Simplifying Procedures
The use of Flowcharts and how to interpret a flowchart.
The problem with text and how the flowchart solves it.
Flowchart symbols.
Different types of process maps.
Value added maps.
Analysing and simplifying procedures.
Day 5
Planning System Development & Ensuring its Integrity
Planning the development of a Management System.
Which procedures do we write first and why?
Approval and management support.
Documentation life cycle and review points.
Management System review: the power of auditing. Case Studies.
IN-HOUSE TRAINING
LPC Training is capable of conducting this training programme exclusively for your delegates. Please e-mail us on admin@lpcentre.com for further information and/or to receive a comprehensive proposal.
www.lpcentre.com
DOCUMENTATION
High-Quality material has been prepared by the LPC team for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
CERTIFICATES
Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
SCHEDULE
Our Course timings commence at 09:00AM12:45PM Or 01:00PM - 05:00PM.
REGISTRATION & PAYMENT
Please complete the registration form on the course page & return it to us indicating your preferred mode of payment. For Further Information, please get in touch with us.
CANCELLATION AND REFUND POLICY
Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days notice is given then we will be unable to refund or cancel the booking unless on medical grounds. For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT
We are committed to picking up and dropping off the participants from the airport to the hotel and back.
