COMPLIMENTARY
ISSN 2752-6313 (Print) | ISSN 2752-6321 (Online)
DORSET CHAMBER OF COMMERCE AND INDUSTRY OFFICIAL BUSINESS MAGAZINE | ISSUE 32, SEPTEMBER 2021
MENOPAUSAL WOMEN ARE THE FASTEST GROWING WORKFORCE DEMOGRAPHIC EMPLOYERS HAVE A LEGAL ‘DUTY OF CARE’ FOR THEIR EMPLOYEES
DORSET BUSINESSES TO BENEFIT FROM NEW PUBLIC TRADE OFFICE
DORSET GATEWAY HELPED 1400+ DORSET BUSINESSES SEEKING SUPPORT
WAYS TO INCREASE PRODUCTIVITY WHILST HYBRID WORKING
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DORSET BUSINESS FOCUS / WELCOME
Hello and a warm welcome to our September edition of Dorset Business Focus, Dorset’s leading business magazine. Let’s talk about the menopause. A couple of months ago, during one of our GU6 mental health training sessions, one of my colleagues told me about the huge impact the menopause had had on her wellbeing and how it had affected all aspects of her life, including at work. She talked about the sleepless nights, the sweats, anxiety and brain fog. As I listened, it really struck me how important an issue this is and as both a male and a leader of a largely female team, I knew virtually nothing about the menopause at all – and this is something that is being hugely overlooked in the workplace; we just don’t talk about it and it’s certainly not an issue we are talking about as business leaders and managers. This is despite the fact that women between the age of 45 to 55 make up the largest demographic in the workplace. As I spoke to my female colleagues both in Dorset Chamber and other businesses, it became evident that many women suffering from debilitating effects of the menopause and this absolutely has an impact on them at work. I was also amazed at how open the women I spoke to were about this – yet it’s still generally unspoken about in the workplace. I felt we needed to step up to the plate on this critical issue. I launched our business event “Let’s talk about the menopause” on LinkedIn and we were immediately met with huge support from women on social media. Our speakers included leading expert
Dr Sarah Hattam, British Chambers of Commerce Director General Shevaun Haviland, my colleague Theresa Higgins and our President Caron Khan. Labour Shadow Business Minister Seema Malhotra and BCP Council Leader Drew Mellor also attended. This groundbreaking event was a huge success (but with only a very small number of males attending) and was covered by the local press, radio and was also a main story that evening on BBC South Today. We were obviously over the moon with this coverage and received a huge number of positive comments on social media. It’s clear this is a massive issue yet is still one of the last taboos in the workplace. It is such an incredibly important area for businesses to understand and properly support our colleagues through policies at work and is something we should all, not just women, be talking about. As part of our business resilience plans and health and wellbeing support for our colleagues, we must start openly talking about this and provide education for men and women. I feel we have really lit a fire on this issue within the business community. We are the only Chamber of Commerce in the country to be leading on this issue and I’ve been asked by the British Chambers of Commerce to lead a national discussion on this with Chambers across the UK. As a result of our work, I have also been asked to sit on a
national Ministerial Task and Finish Committee, looking at how we can really push this issue to the forefront. We will continue to campaign on this issue as part of our wider health and wellbeing work (including our GU6 project looking after the mental health of business leaders) and you can see many useful tools and resources on our website dorsetchamber.co.uk/menopause-resources. Ian Girling Chief Executive Dorset Chamber of Commerce and Industry
Contents 05 Dorset Chamber sees the importance of Health and Wellbeing for businesses 06 Should workplaces have a menopause policy? 11 President’s Column 13 MSP Capital to continue as Partner 14 Menopause in the workplace - getting the business case right 17 4 ways to increase productivity whilst hybrid working 19 TeamJobs Positions For Growth With New Company Structure
#GetBusinessDone
20 YMCA say a HUGE Thank You to Dorset Chamber Members for ongoing support…
36 First therapy dog to aid physical and mental wellbeing at The College
22 Public Trade Office to benefit business in Dorset opens
39 U4L pledges to plant a million trees
25 New Faces, New Places 26 Affiliated Chambers 28 High streets are moving 30 New members 34 Breeze Motor Group celebrates 21 years of trading
41 International Trade 43 Time to press re-set? 44 Dorset Gateway 47 Membership Rates 49 Driven 55 Events and training 57 -63 Dorset Business Directory
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EDITORIAL
Dorset Chamber leads way in trailblazing campaign DESIGN, PRODUCTION AND SALES
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DORSET BUSINESS FOCUS / NEWS
y a w s d a e l r e b m Dorset Cha N G I A P M A C G N I Z A L B L I A R T in Employers were urged to tackle the ‘last taboo in the workplace’ when a Dorset Chamber campaign about the menopause sparked nationwide interest. Nearly 60 delegates attended the ‘Let’s Talk about the Menopause’ launch event held online about how the issue can affect women’s health and their working lives. They included British Chambers of Commerce (BCC) director general Shevaun Haviland, Labour shadow business minister Seema Malhotra and BCP Council leader Cllr Drew Mellor. Ms Malhotra described the Dorset Chamber’s campaign as ‘trailblazing’ and urged businesses to contribute to an All-Party Parliamentary Group at Westminster conducting an enquiry into issues around the menopause. Ms Haviland said: “The menopause is one of the last taboos. “No-one has ever really talked about it in the workplace and it’s something that affects probably 50 per cent of our staff
for 10 to 15 years of their careers. “I’m really delighted that you are dealing with some something quite so progressive.” In polls held during the event 71 per cent of women said that the menopause had a negative impact on their ability to work and 78 per cent said it was not discussed with line managers. The keynote speaker at the event was Dr Sarah Hattam, a practising GP and expert on health and wellbeing in the workplace. She warned that a significant proportion of women step back from their careers or leave their jobs because of the negative impact of menopause and lack of support. Dorset Chamber head of finance and administration Theresa Higgins gave a personal account of her experiences dealing with the effects of the menopause. Chief executive Ian Girling said: “We believe we are the first chamber
to tackle this issue in this way. “Our poll at the event showed that nearly three quarters of women had been adversely affected by the menopause, which demonstrates just how important an issue it is. “It was a fantastic and powerful event but it was just the start and we will be looking to build on this.” Other speakers included Kevin Barnett of sponsors Lester Aldridge and Amelia Hooley of Dorset Mind. Dorset Chamber president Caron Khan said: “It was an amazing event, thought provoking and very inspiring. “We at are determined to create a culture in which we are talking about the menopause and I do hope that we can continue to talk about this subject and inspire other organisations to do the same. It’s definitely not a taboo subject at Dorset Chamber.”
PANEL: Research from the independent Nuffield Health group found: • About 13 million women in the UK are either peri or post-menopausal • Symptoms can last up to 15 years • Over 60% of women experience symptoms resulting in behaviour changes
Caron Khan, Dorset Chamber President, Ian Girling, Chief Executive at Dorset Chamber and Theresa Higgins, Head of Finance at Dorset Chamber
• One in four women will experience severe debilitating symptoms • Almost half of menopausal women say they feel depressed • A third of women say they suffer with anxiety • Approximately two-thirds of women say there is a general lack of support and understanding For more details about support available visit www.dorsetchamber. co.uk/menopause-resources
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DORSET BUSINESS FOCUS / NEWS
Dorset Chamber sees the importance of Health and Wellbeing for businesses There is no doubt that as we come out of the pandemic, there is a renewed focus on wellbeing. To underline the importance we place on this, we’ve appointed a dedicated Health and Wellbeing Co-Ordinator, Xanthe Grace, who will be overseeing our initiatives in this area. As we return to normal, every employer should be focusing on the wellbeing of their teams. Fostering employee wellbeing is good for people and good for business. It can prevent stress and create a positive work environment where individuals and businesses thrive. We would like to thank our health and wellbeing sponsor, Lester Aldridge, for their support in enabling this activity. Within this, we recently launched Got Your 6 (GU6), a mental health initiative which aims to provide support amongst business leaders. Many business leaders will have faced stressful times, particularly during the pandemic, and GU6 is about looking after the boss as well as the teams within businesses. It has created a new opportunity for twoway dialogue about how we, as people, are feeling, whatever our role or responsibility in our organisations. If our leaders are in good shape, it bodes better for our wider economy. In GU6, we are building a network of business leader ‘champions.’ These champions, who have undergone Mental Health First Aid training with our partner organisations Dorset Mind and Ouch, are available to provide confidential support for business leaders, both members
Xanthe Grace, Health & Wellbeing Co-Ordinator at Dorset Chamber
and non-members. We are very keen on building our bank of champions to strengthen the support we can offer. We will also be organising events over the forthcoming months so please keep an eye on the Dorset Chamber website events page for further details. If you’d like to become a GU6 champion, please get in touch. Driven by our Chief Executive Ian Girling, we’ve also been leading a ground-breaking campaign calling for better education for both men and women on the impact of the menopause on women in the workplace. Eight in ten women of menopausal age are in work and 90% of them experience symptoms range from mild to severe. As the first Chamber in the UK to begin to address this issue, still widely seen as a taboo in society, our first event gained great media attention (including coverage by the BBC) and was attended by
guests such as Labour Shadow Business Minister Seema Malhotra, Director General of the British Chambers of Commerce Shevaun Haviland and BCP Council Leader Drew Mellor. Watch this space for further activity.
At Dorset Chamber we are proud to be supporting initiatives that promote both mental and physical health and wellbeing of in the workplace, and if you’d like to get involved or find out more, please contact Xanthe Grace on Xanthe.grace@ dorsetchamber.co.uk www.dorsetchamber.co.uk/wellbeingresources
Dorset companies wanted for case studies Dorset Chamber is working with Cabinet Office South West to help the government identify businesses for case studies and ensure Dorset companies are represented. If your business is taking part in the Kickstart Scheme, or if you own a small business taking the Climate Change Pledge ahead of COP26 in Glasgow this November and you would like to be considered for a case study, please contact joan.senior@dorsetchamber.co.uk For more information on the Kickstart Scheme please visit our web site: www. dorsetchamber.co.uk/business-support/ kickstart-job-placement-scheme/ For more information about the Race to Zero and how to take the Climate Pledge, see: www.theclimatepledge.com #GetBusinessDone
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Should workplaces have a menopause policy? Future-proof your business by supporting people through the menopause. We caught up with Tracy Michael and Kelly Marsden from The HR Team to find out more…. Some women go through the menopause with little impact on their daily life. But others experience symptoms that can last for several years and have a negative impact on their performance and attendance at work. A bad night’s sleep can affect concentration, while heavy periods or hot flushes can be physically distressing and embarrassing. The psychological effects can also impact relationships at work. For some, the symptoms are so severe that women are forced to leave their job altogether. Recent surveys have found that most women feel there is a stigma attached to discussing periods in the workplace, with over half saying they feel embarrassed to mention it at work. Many women feel they can’t be honest with their employer about needing to take time off work because of their period. Almost half of all women feel unable to say they couldn’t come to work as a result of period-related problems. There is widespread agreement some HR policies should be in place to make it easier for women to work while on their periods. Two-thirds of women also said they would be more inclined to apply and accept a job if the company had a policy in place. Interestingly, “period leave” policies adopted by some companies in Asia have been recently criticised for reinforcing negative gender stereotypes of female workers and periods. So perhaps offering free pain killers, hot water bottles, desk fans and the option of working from home if symptoms are severe is all that required in terms of a HR policy. Whatever policies you implement, don’t forget that you have a legal duty to ensure working conditions do not exacerbate someone’s symptoms - and to protect Whatever policies you implement, don’t forget that employees from discrimination. you have a legal duty to ensure working conditions By supporting women through the do not exacerbate someone’s symptoms menopause, your organisation will benefit from increased engagement and loyalty, as well as lower sickness absence and employee turnover. www.thehrteam.co.uk
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DORSET BUSINESS FOCUS / PREMIER PARTNER NEWS
OnBuy announces key partnership with shipping platform Easyship, to provide global integrated shipping solutions for merchants New partnership will provide eCommerce sellers with a better way to ship worldwide. Leading online marketplace, OnBuy. com, has announced its strategic partnership with Easyship, a leader in global eCommerce shipping solutions. Since its launch in 2016, UK-based OnBuy has seen phenomenal year on year growth, amassing more than 7,000 merchants on the platform and over 36 million products. As the trend for online marketplaces continues to rise - seeing other retail giants moving into the space - this growth is set to continue, pushing OnBuy into new and exciting territory. Paired with the results of its recent £35M Series A+ funding round, OnBuy has developed a roadmap of exciting new developments. With platform enhancements well underway and a series of recent specialist and senior hires, OnBuy has set its sights on global expansion, and as such has been working to create a cohesive infrastructure to support merchants and customers worldwide. This partnership with Easyship will provide retailers on the platform with seamless access to a range of tools along with omnichannel cross-border fulfillment capabilities that will support and enable simplified domestic and international shipping. As OnBuy expands into global markets, Easyship will be an essential vehicle for merchants’ growth at scale. Cas Paton, founder and CEO of OnBuy comments, “OnBuy has exceeded our expectations in terms of growth, and we’ve been proud to serve each and every one of our merchants with unmatchable scale in the eCommerce space. As we look to venture into new markets, we want to bring our trusted retailers on the journey with us and provide them with the tools they need to reach their customers wherever they might be. This partnership is a solid step on the journey to global expansion and we’re delighted to be welcoming Easyship into the fold.”
Beyond optics across all shipments, the partnership will benefit sellers with a suite of additional fulfillment features including management of inventory, delivery, returns and thirdparty logistics. These capabilities will allow OnBuy retailers to sell and ship anywhere in the world. Supporting the new partnership is Rob Evans, Director of Rarewaves. com, an award-winning retailer and one of the largest online retailers of entertainment products in the world, who comments, “OnBuy has been a tool for success for Rarewaves. A likeminded brand in terms of growth capabilities, we share the same goals and want to reach as many people as we can with our range of entertainment products. Knowing this partnership will support our goals, we’re excited with the possibility to grow our audience base even further and bring our brand values to new markets.” The partnership, effective now, marks another solid step for OnBuy’s ambitious plans to reach unicorn status in the coming years, with global expansion proving an
OnBuy has exceeded our expectations in terms of growth, and we’ve been proud to serve each and every one of our merchants with unmatchable scale in the eCommerce space 8
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important milestone for the company. As the brand prepares to roll out new market deployment, the logistical solutions enabled by Easyship will be an exciting development that will appeal to a host of new merchants with international growth in their sights. “The ability for any business to sell anywhere is significant for entrepreneurs who want to scale their commerce. Easyship’s international reach is unmatched. By integrating Easyship with OnBuy, sellers can now automate the movement of their products while leveraging discounted courier rates, pre-calculated taxes and duties, and a streamlined label generation and return software,” said Tommaso Tamburnotti, co-founder and CEO of Easyship. “We’re thrilled to partner with OnBuy to unlock even more markets for sellers.”
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M B Wilkes looking forward to a bright future
Family-owned Dorset supplier of aggregates and building materials, M B Wilkes, recently reopened their Dawkins Road depot. The site, which was previously closed because of COVID-19, provides customers with a reliable, express service and great range of sands, soils and gravel. After the challenges brought about by the pandemic, the team say they’re excited to be back in action again! They’ve also just invested in three new Hitachi loading shovels to replace their existing fleet. This move is designed to modernise the fleet, reduce downtime, and improve efficiency. The company says they’re delighted to be investing in what is looking set to be a positive future for the construction industry. www.mbwilkes.com
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Albert Goodman shortlisted in prestigious awards Accountancy, tax, financial planning and business advisory services firm, Albert Goodman, has been shortlisted in the ‘Large Firm of the Year’ category at this year’s Accounting Excellence Awards. The winners will be announced at a celebratory Awards Night dinner on October 21st, ‘hosting the best of the best of the accountancy profession’ at the historic, Grade II listed, former Whitbread brewery in London. www.albertgoodman.co.uk
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Presidents Column by Caron Khan For the first 30 years of my career, I never heard the word ‘menopause’. How ridiculous is that? But now there are more menopausal women at work than ever before. With 2 in 5 women saying their menopausal symptoms were worse than they expected, and the majority of women unwilling to disclose menopausal health related problems to their line manager, it’s important that all employers put the right awareness, education and support in place. We at Dorset Chamber are determined to create a culture where it is easy to talk about the menopause, and I do hope that by continuing to talk about this subject we can inspire other organisations to do the same. It’s definitively not a taboo subject at Dorset Chamber, and I hope that we as a leading organisation in Dorset, and others like us, can turn this challenging time for women into a more positive transitional experience. I’d really welcome your thoughts on how we can continue this conversation and journey of change, so please do get in touch with myself or Ian Girling, CEO of Dorset Chamber. I just want to end by saying to any woman going through the menopause that there is light at the end of the tunnel. You may not feel like the woman you once were, but you’ll evolve into a new woman who is kinder to herself, and who has the inner strength and wisdom to remain a very important, in fact vital, part of the workplace and wider society.
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DORSET BUSINESS FOCUS / PREMIER PARTNER NEWS
MSP Capital to continue as Partner AFC Bournemouth can confirm that locally-based MSP Capital will continue as the club’s principal front of shirt partner for a further two years. Based in Poole, the property finance company will proudly display their logo on the front of the men’s first team home, away and third shirts. The firm, who operate nationally, have also been looking to give back to the local community with some excellent collaborations across the club. Firstly, MSP Capital gave away shirts and sports equipment to the local clubs who needed it the most during the pandemic. Another partnership activation reached an international audience, with the Arnaut Danjuma challenge gathering entries from across the globe, and preceding a donation to an orphanage in Uganda. The company, who specialise in property finance for businesses and individuals, also celebrated their 40th anniversary while in partnership with the club last season. As a
principal development and bridging lender, they offer nationwide lending solutions for sums up to £10 million, with a specific focus on the southern counties and London. The club are excited about how the partnership can continue to support local campaigns and commercial director Rob Mitchell added: “We are extremely proud to display MSP Capital on our shirts and delighted that we can continue to build on the success of last season’s partnership. “It’s important for the club to work with organisations like MSP that share similar values and that are committed to supporting the local community as we do. “We look forward to delivering more campaigns to benefit our fans and the wider community, whilst also supporting MSP Capital to promote their company
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values and property finance solutions.” Adam Tovey, valuation director for MSP Capital, continued: “With lifelong Cherries fans in the team, MSP are excited to be continuing our partnership with AFC Bournemouth as their principal shirt partner. “They’ve been on such an incredible trajectory over the last decade and we’re proud to be part of that journey with them. “This partnership means more to us than just a shirt. As a company, MSP believe in creating opportunities for our clients through finance, and this partnership allows us to create opportunities out in our community as well. “We’re able to work with AFC Bournemouth to improve the local area where our team live and work, as well as reach further afield to do good.”
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Menopause in the workplace getting the business case right
Emma Starmer, Senior Employment Law & HR Advisor at Lester Aldridge
The menopause has traditionally been one of the last ‘taboo’ subject in the workplace, but this is changing. Research suggests that menopausal women are the fastest growing workforce demographic. They may represent a large proportion of your experienced and valuable workforce. Some women will sail through menopause with very few symptoms, whereas others may be severely impacted in every part of their life, including their work life. These symptoms can last many years. Although it is a natural process, sadly, many women feel they are not able to manage this stage of their life at work, and may take a step back from their careers or even leave the business entirely if they do not get the support they need. By taking steps to address this subject, and improve the experience menopausal women have at work, you not only help those employees directly, but also their colleagues and their families, as well as showing good practice, improving retention rates and the reputation of your business. The menopause usually occurs between 45 and 55 years of age, but can be much earlier for a variety of reasons. We have addressed the legal ‘duty of care’ that employers have for their employees, and the need to manage risk to people’s health and safety at work in previous articles, but this responsibility will cover menopausal women in the same way as the whole of your workforce. Management of Health and Safety at Work Regulations impose a duty on employers to carry out a suitable and sufficient assessment of the risks to the health and safety of employees in their workplace, and risk assessments may be a helpful way of identifying and minimising risk to menopausal women in your organisation. In addition, the Health and Safety at Work Act imposes a duty on every employer to ensure, so far as is reasonably practicable, the health, safety and welfare of all employees at work. Not dealing with menopause properly, and failing to protect those people going through it, can lead to expensive claims (remember that discrimination claims have uncapped compensation pay outs) and in some cases the potential for personal liability. Other legal issues and claims may also arise, including claims for unfair constructive dismissal. Employees will have contractual rights and there will be an implied term of mutual trust and confidence between you and your employees, so ignoring the impact of menopause can be risky. Protection from discrimination is set out in the Equality Act 2010, which lists a series of ‘protected characteristics’. These characteristics include Sex, Disability and Age, all of which may apply in the context of menopause. Whilst we would not say that the menopause itself indicates a ‘disability’, it is important to note that certain symptoms experienced by some over a long period of time may amount to disabilities. 14
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Types of discrimination
Harassment Unwanted conduct which violates dignity or creates an intimidating, hostile, degrading, humiliating or offensive environment. Victimisation Treated less favourably as a result of making a complaint about discrimination. Failure to make reasonable adjustments Failing to take steps to reduce the effects impact of disability. Best practice – What should businesses be doing? Business leaders are starting to see the benefits of supporting their employees through this stage in their life, by providing training and introducing helpful policies and processes. This does not need to be a complex or costly exercise. We would suggest considering the following: Awareness Raising awareness and understanding of menopause with your line managers, HR teams and employees is an important starting point, and shows that the subject has toplevel support from your senior management team, and helps remove the historic view that this subject is off limits in the workplace. Perhaps consider circulating helpful articles or create an internal support group so that those impacted have a place to raise any concerns (involving your HR team in any support group would be helpful in identifying any trends that may pose a risk of employee complaints or claims). There are also some excellent on-line support pages and networks that you could highlight to your employees for further guidance. Knowledge Accessible and well publicised policy or guidance documents relating to the menopause should be introduced. It is important to consider the interaction with your existing policies such as equality diversity and inclusion, sickness absence and performance management. Consider whether to include related questions in staff surveys – this helps you identify where improvements can be made. Support Encourage supportive, open conversations about the impact the menopause may be having, showing awareness and understanding. Ensure confidentiality is maintained during any discussions, and remember that every women will experience their menopause differently. Do not assume that all women will need or want additional support, but if they do, do not ignore their needs. Do not provide medical advice or attempt to ‘diagnose’ symptoms – if you have access to /company/dorset-chamber/
occupational health or employee support lines, make these available to your staff, and ensure that your line managers are aware of the services they can provide and when to encourage GP support. If appropriate in your organisation, provide training and guidance specifically to your mental health first aiders and ensure that your staff know how to contact them for help. Practical Steps Consider the physical working environment and the facilities available. Do you need to consider making any ‘reasonable adjustments’ to ensure that individuals can remain working comfortably and effectively? Symptoms experienced during menopause can include physical aches and pains, fatigue, hot flushes, night sweats, insomnia, low mood, anxiety, changes in strength and balance, reduced bone density, weight gain and ‘brain fog’. Although few women will experience all these symptoms all at the same time, it is clear that some have the potential to impact work. Some of these steps may be simple, for example providing desk fans, opening windows to allow increased air flow or allowing individuals to adjust their workstation to suit their needs. Dress codes and uniform policies may need to be adjusted to allow individuals to dress appropriately to manage their body temperature, whilst also ensuring that business and safety needs are met. These revisions are likely to help all your staff, but particularly those that are experiencing fluctuating body temperatures. Likewise, providing washing and showering facilities where possible could help your employees manage their symptoms during the day. Fatigue, anxiety and ‘brain fog’ can impact some women during the menopause. It may be beneficial to allow more flexibility in the timing of rest breaks to allow individuals to manage their day according to the severity of their symptoms. Women can experience panic attacks and a reduction in their confidence during menopause. If you offer counselling facilities or external help-lines these can be helpful. If not, a more flexible approach to one-to-one meetings can assist in encouraging individuals to talk to their line managers and make suggestions as to what may help them. As with a variety of work/life stages, situations can be significantly improved by enabling open discussion, treating people fairly and providing suitable levels of training and guidance via a range of appropriate policies and workplace practices.
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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS
4 ways to increase productivity whilst hybrid working A recent study found that 27% of employees would prefer to work remotely full time, and 62% would prefer to work in a hybrid arrangement. Many businesses have listened to employee feedback and have spent the last few months planning how a hybrid work model can be introduced. The move to hybrid aims to offer all the benefits of working in the office and working from home, such as collaboration, ease of communication and a stronger organisational culture. It is also possible to significantly increase productivity whilst hybrid working, this can also lead to a better work-life balance and increased employee satisfaction. We have compiled a list of 4 ways to increase productivity whilst hybrid working below….. Learn how to run an effective hybrid meeting After 18 months of online meetings, most employees have found an effective and productive way to run meetings. Starting to work from the office will require a change in the way meetings are run, especially when some members are in the office and others are working from home. Two methods of running an effective hybrid meeting are having all members using Teams, or office workers all using a single computer, talking to remote workers on Teams. The former enables the experience to be the same for all attendees and may be a better solution for some businesses. The latter can aid in collaboration; however it is important to ensure that remote workers are included and the audio and video equipment used are sufficient. It will take some time to adjust to the new method of meetings, but from trial-and-error businesses will find the most effective way to run hybrid meetings to increase productivity.
Spending more time working may seem like it would increase the amount of work completed, however, in the long run this leads to a poor worklife balance and puts employees at the risk of burnout which will greatly decrease productivity. It is important that regardless of where employees are working, they stick to their start and finish times. When working at home a way to ensure this is to set and alarm for when it is time to finish work and turn off all work related notifications on mobile phones. In the office if there are multiple employees that finish at the same time colleagues should encourage each other to leave at the same time to ensure no one is forming an unhealthy habit of prioritising work over home life. Avoid Distractions For many that have become acclimatised to working from home with few distractions, going back to the office may be difficult to manage the distractions. This can decrease productivity and make work more stressful and leave employees feeling less motivated. In the office a great way to decrease distractions is by setting aside time that will be focus time and let colleagues know that during these times you should not be disturbed. It is also beneficial to set aside time dedicated to checking and replying to emails, rather than replying to all emails as soon as they arrive. When working from home it is typically easier to avoid distractions, however having meetings too often can cause distractions
that decrease productivity and can lead to an unhealthy work-life balance. In Microsoft MyAnalytics it is possible to view how much of a week is dedicated to meetings and automatically set times in your calendar that is dedicated to focusing without distractions. Use the office for collaboration and keep up communication at home One of the more prominent struggles with working from home has been how to effectively collaborate on projects. Having effective collaboration can drive innovation, efficiency and productivity and is significantly easier to do in person. For this reason, it is important to, where possible, take advantage of working in an office for collaboration on tasks and using other employees’ knowledge and skills to drive productivity and business growth. Similarly, it is important to maintain communication when working from home and include those who may be remote only. One way to ensure this is to hold short meetings with all members of a department throughout the week to keep all employees in the loop. Effective communication increases productivity as it enables employees to better understand each other and increases morale. As the workplace is fundamentally changing employees and businesses need to consider what changes need to be made to ensure the move to hybrid is seamless and all the benefits of the model are realised. www.itsupportbusiness.co.uk
Stick to your hours both at work and at home For some employees, whilst working from home they find it easier to close their laptop at the end of a day and finish on time, whereas others struggle to set clear boundaries between work time and home time. Similarly, some employees find it difficult to leave the office on time, especially when there is more work to do.
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DORSET BUSINESS FOCUS / NEWS
Is a workplace menopause policy enough? For many businesses, there is a fear factor when talking about the menopause, even though it affects a much larger section of the workforce than pregnancy. This is mostly down to a lack of understanding of how the menopause can affect women at work and the stigma surrounding its discussion and acceptance. What businesses perhaps don’t recognise is how much sick leave and staff turnover can actually be attributed to symptoms of the menopause. The financial and wellbeing impact menopause can have on your business is not to be underestimated. Having a menopause policy in place is great, but what is really needed is a cultural change when it comes to addressing how to support women. In many instances women themselves are not aware that symptoms they are experiencing are menopause related and don’t seek medical advice or intervention. So the first thing which is key is education – both for women themselves, as well as their employers, managers and colleagues. Whilst the menopause will present varying symptoms for each woman, the possible list of symptoms is extensive and far reaching. There are more than 30 symptoms of the menopause. Secondly, employers must work to create channels of communication where women feel comfortable discussing the issues they are facing. It is of paramount importance that employers, managers and HR departments have an understanding of the menopause and its potential impact on individuals within the workplace together with the confidence to support the same in an approachable manner. The more we can do to open up the conversation about menopause and remove the stigma, the better. Addressing the menopause can not only promote lower sickness absence, retain valuable talent and increase productivity; it also increases engagement and company loyalty. If you would like to discuss how you can address menopause in your workplace, support your employees and train your managers, please do get in touch. www.nicolagreenconsultancy.co.uk
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Lisa Payne Operations Director, Jason Gault CEO and Hannah Sills Managing Director at TeamJobs
TeamJobs Positions For Growth With New Company Structure A company restructure is positioning for growth in response to market and industry demand. Poole-based recruitment consultancy, TeamJobs, has a new company set-up as part of a structured five-year growth plan to help more businesses. Jason Gault who formed the company in 2001, now takes up the new position of CEO. Hannah Sills becomes TeamJobs Managing Director and Lisa Payne takes the role of Operations Director. Jason says, “In the last 20 years we have built a respected recruitment consultancy and one that I have been immensely proud to start and lead from. The restructure will help progress the business in a positive direction that is guided by the gifted staff we have.” “The new structure is to support businesses but also an emphasis on the people who work for TeamJobs. It’s not just growth for the company but also our employees and to allow them to step up and progress their careers. Everyone can make an impact both professionally and personally. The time is right.” New autumn economic forecasts from UK economic forecasting group, EY Item Club, has said that it expected GDP to increase by 7.6%. This would be the fastest annual growth in national income since 1941. Jason adds, “Businesses have recognised how difficult it can be to recruit talented
people. By having a team of skilled recruiters who know their marketplace and have supported so many people, this is the perfect opportunity to deliver for the future.” Hannah Sills looks at the immediate future with optimism, “TeamJobs has predominantly relied on strong and successful women to achieve its success over the years. As a woman in business, it is a privilege to be given the role as Managing Director and to be recognised for the achievements we have all made.” The new company framework also acknowledges the demand from a regional, not just localised level. Lisa Payne explains, “TeamJobs is broadening business opportunities for people, not just employers, but candidates too. Our reach has grown in the past year and alongside the country becoming digitally enabled our geographical reach has meant growth, within other areas too. Leading the operations side provides an exciting opportunity to develop the partnerships we are forming and growing.” With a drive to help businesses and people succeed in the workplace, a trusted recruitment partner is going to be a strong business asset. www.teamjobs.co.uk
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Member To Member Chamber Offers
Free vouchers
and no admin fee offer with JRS Finance JRS Asset Finance has over 13 years experience within the Asset Finance, Marine Finance and Leasing industries, helping not only individuals find a finance solution to buy that car or boat they have always wanted, but also corporate companies to secure the finance to move on to the next level. Member using JRS for funding we will receive a £50 John Lewis voucher Member orders a vehicle from JRS leasing won’t need to pay the £240 admin fee. Members who recommend JRS to two referrals who state your name/ business who then fund their asset or loan from JRS will receive a £50 voucher for John Lewis.
Check on your teams well-being ‘For every £1 spent by employers on mental health interventions alone, they get £5 back in reduced absence, presenteeism and staff turnover’ The automated, real-time Well-being Checker enables you to... Ask 2 questions weekly to monitor your team’s well-being plus receive ‘in-the-moment’ notifications when individuals need more support.
All for £2 per person/month. Contact Richard to start checking on your team’s well-being today 07887 554898 | richard.knight@insight6.com www.insight6.com/dorset
Contact: Thomas Johnson | tom.johnson@ jrsassetfinance.co.uk www.jrsassetfinance.co.uk
See all member to member offers online at www.dorsetchamber.co.uk/offers #GetBusinessDone
YMCA say a HUGE Thank You to Dorset Chamber Members for ongoing support… It has been an unprecedented seventeen months and all businesses, groups and Charities have indeed wondered if they would get through. However, YMCA Bournemouth has continued to ensure the local community, and those in need, have remained a focus of effort, care and our commitment. Delivering directly to those in need of our support 150+ workshops and preparing and cooking 82,000+ hot meals….to individuals such as Dan. Dan found himself sleeping rough in Boscombe after a breakup of his parents’ marriage. At 18 he found life overwhelming and the streets terrifying. He was frequently shouted at and threatened. Dan first encountered YMCA Bournemouth, Poole & Christchurch through the ‘half time’ project on Westover Road, where the YMCA Chaplain ensured he received a hot meal, a hot shower and a sympathetic and listening ear. This led on to securing a ‘safe’ bed and he moved into YMCA early 2021. Today he is making positive progress, attending workshops and being continually supported to overcome his past and to make ‘lasting’ choices for his future. Dorset Chamber members, and their commitment and support now over several years, contribute invaluably to YMCA’s mission and passion to make 20
Sept 2021 | Dorset Business Focus
a positive and lasting differences. On Saturday 16th October 2021 teams/ individuals will be making shelters from cardboard boxes and sleeping outside for the night at Talbot Heath School (Bournemouth), raising awareness and invaluable funds for the work of YMCA to locally continue and increase. The BIG Sleep Easy, thus far, is being supported by Dorset Chamber Members Lester Aldridge, BizSpace, Store and Secure, Dutton Gregory, Octima, Steele Raymond, Nunet, Safi Valves, Forerunner, Autoclub Leasing and Inspire. Others include, Globa Care, King Financial Services and a Christchurch Councillor. Would YOU ‘Sleep Rough’ so others do not have to? For more information please contact: sheena.dayman@ymcabournemouth.org.uk. Several local schools have their own school based Sleep Easy events sponsored by Dorset Chamber members also; Team Jobs, Lester Aldridge, Blue Sky Financial Planning, Prosper Protect, SG Financial, A-One Insurance, Intergage, Enhanced and Walker Wealth Management…..again, invaluable support. A HUGE Thank You To All Our Supporters. www.ymcabournemouth.org.uk /company/dorset-chamber/
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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS
Arabella Lewis-Smith, Dorset LEP Board Member and Jim Stewart, Chief Executive at Poole Harbour Commissioners
Public Trade Office to benefit business in Dorset opens The new Public Trade Office, or the International Trade Customs Office, at the Port of Poole is now officially open for business. The facility will create and safeguard jobs while attracting new businesses to Dorset. Dorset Local Enterprise Partnership (LEP) invested £950,000 of the government’s Getting Building Fund allocation for Dorset to Poole Harbour Commissioners for the creation of this facility which will be operated by UK Border Force. Dorset LEP has invested over £2 million to fund the Public Trade Office and a Port Operations Facility to enable the construction of a Border Control Post at the Port of Poole which will more effectively manage trade in Dorset. Arabella Lewis-Smith, Dorset LEP Board Member, said “It is fantastic to see this new Public Trade Office up and running. The Port of Poole is an important economic asset within the
Dorset economy and to date Dorset LEP has invested over £22 million in the area. The trade office will effectively manage and safeguard trade between the port and the EU for the future, creating jobs and supporting business growth.” Jim Stewart, Chief Executive of Poole Harbour Commissioners, said “The Public Trade Office is an essential piece of infrastructure for a port. This will enable traffic to flow through the port. Without the construction of this building, it would have jeopardised the future for the Port of Poole. For businesses importing or exporting through Poole, this facility will ensure they have access to Europe. It will create economic
The Public Trade Office is an essential piece of infrastructure for a port. This will enable traffic to flow through the port 22
Sept 2021 | Dorset Business Focus
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growth, it will create jobs, and it will help to keep Poole on the map as an international gateway.” The Border Control Post project, soon to be completed, will see the construction of offices and welfare facilities for 46 port staff (stevedores, foremen, port operations and accounts), replacing existing facilities which will be demolished to enable its construction. The demolition and replacement of these existing facilities is essential to free-up the required footprint of land necessary to construct a Border Control Post, also to be operated by UK Border Force. The Border Control Post project is expected to be operational by 1 January 2022. Organisations such as the Department for Environmental, Food & Rural Affairs (DEFRA) and the Animal and Plant Health Agency (APHA) will use the post to examine freight coming through the port meets UK standards. www.dorsetlep.co.uk
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DORSET BUSINESS FOCUS / NEWS
FOCUS ON
protection with Tower Supplies
Louise and Paul O'Connell at Bridge Health & Wellbeing
As a director of a reputable, experienced and long-standing supplier of PPE, I was recently asked by Health & Safety Matters (HSM) magazine to make comment on the result of a survey that they conducted to customers of the PPE market. The question, “What do you look for from your supplier?” had four choices of answers and in terms of importance, the respondees ranked them, with the most important being quality of products and then knowledgeable staff. Being a member of the PPE industry association was ranked third and fourth was ethically concerned. Tower is a member of the British Safety Industry Federation (BSIF) Register Safety Supplier scheme (RSSS) and by virtue of this can fulfil ALL of the other important attributes of a supplier. Therefore, being a RSSS member could be the number 1 criteria. BSIF RSSS members declare that their products will meet required quality standards and are subjected to an annual audit. Members can enrol staff on the Safe Supply Accreditation to prove knowledge with an OFQUAL examination – I am one of 15 Tower qualified staff. Ethical concerns are evaluated by RSSS members who follow compliance protocol that underpins the scheme dictum: “Anyone can sell safety, but you wouldn’t buy safety from anyone.” My recommendation for directors of companies using PPE is to ask if you’re using a Registered Safety Supplier. www.towersupplies.com Mark Dowling, Director of Marketing
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Sept 2021 | Dorset Business Focus
Bridge Health & Wellbeing celebrate successful first two years in business In July, Bridge Health & Wellbeing in Christchurch, celebrated their second birthday. Despite everything that has happened over the past two years, this husband-and-wife team of Paul and Louise O’Connell could not be prouder of everything they have achieved. Bournemouth FC physiotherapist, Steve Hard, opened the doors to their unique health and wellbeing centre on Bridge Street in Christchurch in July 2019. The first year was quite a rollercoaster, as they were forced to close their doors in March 2020 when COVID hit. By their first birthday, physiotherapist Paul O’Connell was back in the clinic for face-to-face appointments, with wellbeing classes running Zoom. They were hoping for a more settled second year in business, but the pandemic had other ideas. In their second year, they have been forced to close the studio doors again for two more lockdowns. But just like their first year of business, they didn’t let obstacles defeat them. “When we look back, there have been so many highlights from the last 12 months, despite all the restrictions.” Co-founder Paul comments. “Highly experienced chiropractor Aaron Coode joined our team in March 2021. With two decades of clinical experience and a special interest in spinal rehabilitation, sport and gait-related injuries, we are delighted that our clients are in such safe hands. We were also pleased to welcome sports massage therapist Sam, enabling us to offer even more sports massage appointments. Having worked for 15+ years in the sport and leisure industry, Sam has a wide set of skills and can treat pre and post-surgery clients, help with pain management or even stress-related conditions. Purchasing a portable massage chair allows us to offer workplace treatments, alongside our workplace DSE Assessment services. As more people return to the office over the coming months, in-workplace treatments could help employees manages their aches and pains, without having to leave the office.” Bridge Health & Wellbeing has also expanded the range of Wellbeing classes on offer this year. “Local instructor Alex Parker has started running /company/dorset-chamber/
Booty Barre classes in our wellbeing studio,” Louise says. “This upbeat class is the perfect combination of ballet, Pilates and yoga. It’s all in a cardio format yet without jumping or impact on the joints. Trainer Magda Kalfas-Gaca has also begun leading Strength & Conditioning classes with us. These small group classes have worked well for people who are coming to the end of physiotherapy and rehabilitation after injury who need to maintain and progress their training.” The year has also seen several awards highlights. “We were thrilled to be announced as runners up in the Family Business of the Year Awards in June.” Louise continues. “There are so many amazing family businesses across the South West. It was such a privilege to be listed amongst them. I was very proud to be a finalist in the Successful Women in Business Awards in December 2020. In 2021, we have already been nominated in the Southern Enterprise Awards and the Business Leader Awards. We’re keeping our fingers crossed.” Overall, Paul and Louise are very proud to have continued to grow their health and wellbeing business, despite the pandemic. This year, they plan to expand the timetable of wellbeing classes further. This will offer even more choice for their Wellbeing members, who benefit from discounts on additional classes and clinical treatment. They are also hoping to host more wellbeing and clinical events if restrictions allow. Paul concludes, “We can’t thank our clients and the wider Dorset community enough for their support during the past two years. It has been quite a journey, but every time we receive positive feedback from our clients it makes all the effort worthwhile.” Bridge Health & Wellbeing is a friendly, family-run clinic in the heart of Christchurch in Dorset, with high quality physiotherapy, sports massage, chiropractic treatment, expert Pilates, yoga and state-of-the-art gym facilities all under one roof. Whether you need help with pain or an injury, or just want to stay fit and healthy, come and join them for your journey to wellbeing. www.bridgehw.com
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Celebrating new roles being filled within the Members of the Dorset Chamber
New Sales & Marketing Director for draperGROUP Justin Lewis has a strong career in sales in and around the poultry sector, most recently as Sales Director for BHSL and brings a wealth of experience and lots of enthusiasm to the team. Justin’s arrival further underlines draperGROUP’s commitment to growth. www.drapervent.com
Digital Storm Appoint New Marketing Executive Double promotion for Battens Solicitors
Property Dispute Resolution Lawyer, Jacqui Swann, and Commercial Property Solicitor, Michael Sewell have been promoted to Associate after showing their dedication to the South West law firm Battens Solicitors and clients across Somerset, Dorset and beyond.
Bethany Jenkinson, Marketing Executive, is the latest addition to Digital Storm. After achieving a First-Class Honours in Marketing at the University of Winchester, she’s bringing knowledge and some exciting ideas to the marketing team. Say hello: bethany@digitalstorm.co.uk www.digitalstorm.co.uk
www.battens.co.uk
Dorset Chamber welcomes new Health and Wellbeing Co-ordinator
Xanthe Grace will be responsible for running the GU6 initiative, promoting peer support for business leaders in Dorset. She is also tasked with setting up our Fit for the Future business accreditation scheme which aims to encourage businesses to enrol in our scheme demonstrating that they are committed to supporting health and wellbeing in the workplace. www.dorsetchamber.co.uk
Steele Raymond LLP’s Residential Development team have appointed landowner development specialist. Alison Bailey, who joins Steele Raymond as consultant solicitor having held a partnership position at her previous firm, brings over two decades of development law experience and is an accomplished leader in her field having been recommended for her expertise in the leading UK guides to the legal profession for many years. www.steeleraymond.co.uk
Celebrating two team promotions at Inspire
Dispute Resolution specialist Tim Glover, who has nearly 30 years of experience, previously held senior positions at law firms in the Weymouth and Dorchester area. Tim, said “I’m looking forward to helping more clients benefit from Ellis Jones’ excellent services as the firm looks westwards, especially through my longstanding connections with Weymouth, Dorchester and west Dorset.
The team at Inspire celebrated after two members of the team received promotions in recognition of their qualifications and commitment to the award-winning firm. Tarifa Wild has been promoted to Client Services Adviser, after completing her Association of Accounting Technicians (AAT) Professional Diploma qualification earlier this year. Helen Fraser has also received a promotion to Tax Advisory Manager. Helen now oversees many of the firm’s technical tax projects, as well as providing advice for business owners on a number of domestic and international tax-related issues.
www.ellisjones.co.uk
www.inspireaccountants.co.uk
Ellis Jones Solicitors has welcomed Senior Associate to help meet rising demand
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Lester Aldridge welcomes new private wealth senior associate Leading law firm Lester Aldridge is pleased to announce the hiring of new senior associate Precious Igbokwe, who joins its Tax, Trusts, Wills & Probate team based in London. Precious is an expert on all aspects of inheritance tax and succession planning. She assists her clients in all areas of estate planning, including asset protection and preservation of legacies. www.lesteraldridge.com
New Sales Appointment at The Print Agency
Hannah will be supporting the busy Sales Department, handling incoming sales queries, providing quotations and progressing orders. It’s a job that requires attention to detail, lots of juggling and a sense of humour. Hannah is already getting stuck in and had great feedback from customers. “I had no idea Hannah was new – she is so professional and ‘on it’; thought she’d been with you ages!“. www.theprintagency.com
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DORSET BUSINESS FOCUS / NEWS
Affiliated Town Chambers Dorchester Chamber for Business
www.dorchesterchamber.co.uk We play an active role helping to promote local business and enterprise, representing a wide range of businesses both large and small. Our priority is to help our members work together to boost trade. In addition, we are also working with community partners on our Retain & Retrain campaign to promote apprenticeships and similar initiatives to further enhance employability in Dorchester.
Bridport Chamber of Trade and Commerce - Bridport Business
www.bridportbusiness.org.uk A Voice and a Champion for businesses in Bridport. Our mission is to ensure that Bridport provides the ideal environment for businesses to thrive and supply the goods and services the town and surrounding area need to remain economically vibrant. Our vision is that the Chamber will represent and work with the business community and others to promote the town and increase prosperity for our members. Membership provides access to networking events, email updates, free online promotion and the chance to raise the profile of your business.
Shaftesbury Chamber of Commerce
www.shaftesburychamber.co.uk The Shaftesbury Chamber has around 100 members from its two business parks and independent High Street businesses. They hold monthly networking meetings and are very active in the development of the town’s economy. Unlike many other towns, Christmas lights and activities are entirely run and paid for by Chamber members.
Sherborne Chamber of Trade and Commerce
www.sherbornechamber.co.uk The Sherborne Chamber of Commerce exists to promote its members’ businesses and the wider business community. It has a membership in excess of 150. The Chamber is involved in just about every event that takes place in the town, supporting the Sherborne community, attracting media interest and creating a memorable experience for visitors to the town.
SturBiz - Sturminster Newton Chamber of Commerce
www.facebook.com/SturBiz The Sturminster Newton Chamber of Commerce was set up in 2018 and named SturBiz for simplicity. Its Mission is to promote and enhance Sturminster Newton and surrounding area’s economy and its businesses and support a thriving and effective business community.
Swanage & District Chamber of Trade
www.swanagechamberoftrade.co.uk Swanage Information Centre won another award in the South West England Tourism Excellence Awards and now holds a Gold and Bronze Award for Visitor Information Service of the Year. Swanage Town Council has funded and refurbished the Information Centre and four of the twelve toilet blocks in the town. It is great to see in this current climate investment in facilities that give a better visitor experience for people visiting Swanage.
Weymouth & Portland Chamber of Commerce
www.wpchamber.co.uk The Chamber has been supporting firms in Weymouth and Portland for 100 years. We’ve helped many people to find their feet in the local business community, by providing an environment where they can connect with likeminded people. In recent years we’ve represented the concerns of businesses to the local councils, contributing to a significant cut in the cost of car parking charges. #GetBusinessDone
Sale of N.F.F. Precision Limited to Langham Industries Limited Exit Advisory Boutique, TheNonExec Limited was delighted to act for the shareholders of N.F.F. Precision Limited in their recent company sale to Langham Industries Limited. Formed over forty years ago, N.F.F. Precision Limited is a manufacturer of mechanical components and sub-assemblies for the defence and commercial aerospace sector. The company enjoys particularly long-standing relationships with several of the world’s largest Tier 1 manufacturers supporting various military and commercial aerospace programmes. Managing Director of N.F.F. Precision Limited, Tony Rogers, commented: “I just wanted to say thank you for your help in the sale of our company. From start to finish, you put in every effort to help achieve the final goal. I was very impressed by your personal approach. I can’t thank you enough.” Langham Industries Limited is a major UK engineering group serving particularly the marine and aerospace industries. Privately-owned, the Group owns the formal naval base at Portland Dorset as well as numerous engineering companies across the UK. We wish both parties considerable success for the future. www.thenonexecutive.com 26
Sept 2021 | Dorset Business Focus
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DORSET BUSINESS FOCUS / NEWS
FOCUS ON
commercial property with Vail Williams
Dorset industrial market strong, but supply needed Since the start of the pandemic the industrial market has consistently outperformed other commercial property sectors, both in Dorset and throughout the UK, buoyed by the effects of Brexit on UK supply chains and the pandemic on online retail. Certain sectors experienced record sales during the pandemic which has increased their industrial requirements to meet consumer demand – from online retailers to household improvement companies. We have seen this translate into a flurry of industrial property deals in recent months. Since the merger with Cowling & West six months ago, Vail Williams has acted on over 165,000 sq ft of industrial property transactions across the Dorset region, including the recent letting of a 40,000 sq ft industrial unit in Poole to cosmetics retailer Lush. Interest from owner occupiers and investors in smaller freehold industrial properties has also gone up significantly across the region, as we’ve seen with the recent sale of seven brand new industrial units at Hoburne Enterprise Park, Ringwood, where we acted for Hoburne Development. Indeed, such is the level of industrial property demand, that the price to acquire premises and their associated rental yields, have increased in the past 12 months. This was the case recently, when we sold a 3,820 sq ft industrial investment on the Ferndown Industrial Estate for full quoting price, at just under half a million pounds, in an off-market deal. With the delivery of over 200,000 sq ft of much-needed industrial supply in the pipeline, the developers of Bedrock Park, Ferndown Industrial Estate, Westcroft Business Park and Three Legged Cross, are responding to occupier demand, bringing crucial, high-quality industrial space to the market in the six to nine months. To discuss your industrial needs as an occupier or for help with delivery of an industrial scheme, contact commercial property experts, Vail Williams. Bryony Solan, Associate, specialist in industrial property. T: 01202 558 262 E: bsolan@vailwilliams.com www.vailwilliams.com
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Sept 2021 | Dorset Business Focus
Lucy and Sophie Maidman at Store & Secure
High streets are moving Retailers deserting high streets can increasingly be found in storage units, with hundreds taking space in Store & Secure’s premises over the last five years. Since Covid struck, the number moving into the company’s huge sites in Bournemouth and Basingstoke has risen dramatically. The family-run firm is making it possible for the UK to once again become a ‘nation of shopkeepers’. With the lockdowns making online purchasing second nature, many retailers have moved their businesses online only. Almost a third of all retail sales are now made over the internet and it is a figure that is predicted to grow. Businesses taking space in a storage unit can increase revenues because there are so few overheads compared with having a high street presence. Start-ups that have grown out of ‘dining rooms and spare bedrooms’ are also moving into Store & Secure’s premises. Lucy and Sophie Maidman run the multi award-winning business that opened its first branch in Yeomans Way, Bournemouth, in 2010. Lucy said: “The growth in this part of the business has been dramatic and we will be able to help lots more online retailers and start-ups when we open new facilities. “It makes complete sense for retailers to go online only and base themselves in our units because it is so much cheaper than having a shop. “There are no rates or utility bills to pay, no parking or access issues and of course it is completely secure with seven-day-a-week access. “We’ve got former shopkeepers and market stall holders who have moved into our units. /company/dorset-chamber/
“And many start-ups that have grown out of their dining rooms and spare bedrooms are taking space with us as they get bigger. “Many people will come in the mornings before their full-time jobs, pack up orders and get them sent off before doing a day’s work. “We receive deliveries for them and let them know they’ve arrived – a service that is all included in the cost. “All manner of things are sold from our sites including vinyl records, sealed sweets, furniture, baskets, phone accessories, books and clothing. “We have different size units available, and clients move in and out of them depending on stock levels and other requirements. “It is like having a high street in our facilities and each morning and evening as clients get their orders out. “Some people have built successful businesses in our units and have since moved out into their own larger premises. “An increasing number of clients are those who started online trading during lockdown. “The trading element of our business was something we didn’t really anticipate when we opened, but in the last five years it has developed. “We identified the trend early and encouraged that part of the business which has been massively accelerated by the lockdowns. “There are several hundred retailers based in our Bournemouth and Basingstoke facilities.” www.storeandsecure.co.uk
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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS
More than 90 per cent success rate for Diverse Abilities Advice Team The Advice Team, operated by Dorset’s disability charity Diverse Abilities, has been successful in 93.5 per cent of its appeal cases in the 2019/20 financial year. Following a 20 per cent increase in demand for its services over the same period, the Advice Team has continued its record of success in helping people with disabilities and their families claim the financial support they are entitled to. Elaine Ewing, Advice Team manager, commented: “Benefit applications and appeals are an incredibly stressful process during what is already an emotionally intense situation and it is easy to become overcome by the process. We always advise our clients to remember the ‘yes, but’ model of answering questions – yes you may be able to take your medication every day, but only because someone prompts you – these important contextual extras are all important when it comes to explaining your individual situation during an assessment or when completing a benefit application.”
More than 450 people have also been helped by the Advice Team in creating Lasting Powers of Attorney, requesting telephone advice, and completing benefit applications. The Advice Team also assists clients with Limited Capability for Work applications, Carers Allowance (CA), Child Disability Living Allowance (DLA), Attendance Allowance (AA), Blue Badges, and Personal Independence Payments (PIP), as well as referring clients to free wills and wills with trusts. Elaine added: “Our advisors are experienced and supportive when helping people in often overwhelming situations. Applying for disability benefits and preparing legal documentation for appeals can be a daunting task, so we strive to do everything we can in order to make the process as seamless as possible.” Call 0300 330 5514, or email advice@ diverseabilities.org.uk for further information. www.diverseabilities.org.uk
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FOCUS ON
accountancy with Morris Lane
How does COVID funding impact R&D tax credits? The majority of businesses have had to make big changes to the way they operate over the past year during the Covid-19 pandemic, with many turning to government grants and subsidies for much-needed financial support. So does receiving Covid-19 grants/subsidies compromise securing R&D tax credits? Well, the answer is – it depends. A company might not qualify for SME R&D reliefs if it has received grants or subsidies, especially if they’re for the project they are claiming. Coronavirus Job Retention Scheme (CJRS): Under CJRS, staff mustn’t be working so any claim for employee costs will fail as HMRC will know these workers were not contributing to R&D projects. However holiday and sickness pay may be claimable. Use of the CJRS does not preclude an SME R&D claim. Coronavirus Business Interruption Loan Scheme (CBILS): CBILS is classified as notified state aid, i.e. aid which has been approved by the European Commission. Use of CBILs does not affect a company’s R&D claims so long as the loan money is not spent on any project related to the R&D claim. If it does, then the project won’t qualify under the schemes designed for SMEs although the business could still claim under the government’s Research & Development Expenditure Credit (RDEC) scheme. Bounce Back Loans (BBL): BBLs are classified as ‘de minimis’ forms of state aid i.e. they are regarded as a subsidy for the first year’s interest and fees and dependent upon the use of the funds they may affect future R&D tax credit claims. Take up of Government grants and subsidies as well as the use of schemes such as the Enterprise Investment Scheme can affect any R&D tax credit claim and our recommendation is you take professional advice due to the complexity of the rules surrounding these. For further information please contact Carla Hobby on 01202 715950. www.morrislane.co.uk
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DORSET BUSINESS FOCUS / NEW MEMBERS
Dorset Chamber welcomes our New Members #GetBusinessDone
Contact Consulting (UK) Ltd
Moors Manor Care Home - Barchester Healthcare 243 Ringwood Road, Ringwood, BH24 2DW 01202 863610 www.barchester.com Moors Manor, Barchester Healthcare’s new luxury care home in Ringwood, offers bespoke person-centred residential, dementia and respite care in stunning surroundings. With beautiful views across neighbouring woodland from the terraces, residents can really make the most of the outdoor space.
Be Astute Limited Castle House, Church Street, Frome BA11 4LW 01373 837331 www.be-astute.co.uk We empower business owners, raising their game, making them better at what they do using, training, coaching and consultancy
Unit 7 Herringston Barn, Herringston, Dorchester, Dorset, DT2 9PU 01305 257430 www.contactconsultinguk.com We develop people to be the best they can be to deliver for themselves, their teams and their organisations. We do this through our customised, blended management training, leadership, teamwork and coaching programmes. Contact Consulting has 30 years’ experience of providing practical and relevant training within different industry sectors. Our team is experienced, flexible and easy to work with and will help develop your managers, improve your leaders and enable your teams to reach their potential.
Even Keel Solutions Limited Drewitt House, 865 Ringwood Road, Bournemouth BH11 8LW 01202 237337 www.evenkeelsolutions.co.uk Our Licensed Insolvency Practitioner provides pragmatic and practical solutions to companies and individuals who have debt problems. Even Keel has strong values, to ensure our clients have the best advice and provide the perfect solution tailored to their circumstances. We’re experts in all areas of insolvency including CVLs and MVLs for businesses along with IVAs and bankruptcies for individuals.
Janus Programme & Project Management Great Cranford Street, Poundbury, Dorchester, DT1 3SQ 07582 415346 www.janusppm.co.uk Janus is a dynamic and unique company offering support to businesses looking to implement change, new processes, business improvement and Project Management.
JRS Finance Group Limited 57 The Mount, Ringwood, BH24 1XY 07825 286887 www.jrsassetfinance.co.uk JRS we are a well-established Asset Finance Broker with over 80 lenders specialising in funding Assets, Marine and Leasing. Our main aim is to “Help your business dreams become reality” whilst working with our key company values Integrity, Knowledge and Courage, this enables JRS to offer the best outcomes for our customers in a timely manner.
MB Wilkes RFS Technology Unit 16 Axis 31, Woolsbridge Industrial Park, Wimborne, BH21 6FE 01425 688 466 www.rfstechnology.com We are a small but highly effective team specialising in technology systems for high end residential and maritime clients. Working across Europe, we deliver entertainment systems and security onboard luxury yachts and in residences. 30
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Henbury Quarry, Old Market Road, Corfe Mullen, Dorset,BH21 3QZ 01258 857465 www.mbwilkes.com We are a family owned sand and gravel quarry, and the leading suppliers of aggregates and building materials throughout Dorset. Our team of aggregate specialists offer a wealth of knowledge in a range of areas; from decorative gravel to garden stones and chippings. We offer a full service to the building industry and general public small loads large loads muck away grab loads . /company/dorset-chamber/
Mauveworx 1 Nimrod Way. Wimborne, Dorset BH21 7SH 01202 865100 www.mauveworx.com Mauveworx design, automate, produce and distribute digital and print marketing solutions for brands, retailers, and agencies of all sizes.
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- Advertising Feature -
Corporate Environmental Responsibility It’s not about attention-seeking headlines.. it's about safe-guarding your future We caught up with Dorset-based company, The Southern Sustainability Partnership as they prepare to open The Big Sustainability Expo (Southampton) for the 5th year in October. A free resource, it features practical advice from more than 100 exhibition stands, networking, keynote presentations and workshops. And, co-directors Anita Potten and Lynda Daniels left us in no doubt about the importance of an environmental strategy to protect the future of your business. Having successfully run a business that supports public and private sector in their quest to operate more responsibly, this duo has witnessed first-hand businesses losing long-term customers by not prioritising the need for an environmental strategy. Anita Potten: We've all fought hard to win a customer and nurtured a culture of outstanding quality and customer service. That, on its own, is no longer enough. With far greater scrutiny of the supply chain, we are urging SME's to ask themselves a question: “does my customer have a strategy to reduce their impact on the environment? We're witnessing a ripple effect through the supply chain, as one company is forced to clean up its act by their customer,
they won't jeopardise those efforts by buying from a less responsible supplier themselves. Far greater scrutiny is being demanded from the supply chain as one company is forced to clean up its act, it won't jeopardise those efforts buying from an irresponsible supplier.” Lynda Daniels adds: Did you read about the leading sports-related manufacturer that created a running shoe from ocean plastic? What came first in their design strategy do you think. The company or the planet? Undoubtedly, their journey began with a need to meet increasing environmental legislation, and it was from those early directives that corporations woke up to the significant benefits of such strategies. Not least of which the enormous cost savings, and increased profits from a more positive perception of their brand. So, view this as a positive for your business, with far-reaching benefits that are no longer just within the confines of our large corporations. So, what can your company do to protect itself and enjoy those same benefits? Anita says start by creating more joined-up thinking between your departments and senior management, and shine a spotlight on areas of your business
SME’s who don’t put environmental management on their agenda need to ask themselves one question.. What are my customer’s doing? 32
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that may have gone unscrutinised for years. This should incorporate what you spend your hard-earned profits on, comparing what comes into your businesses versus what goes out as waste. More centralised purchasing is a great next move, it ensures you are less wasteful and may provide stronger buying power. Track your energy data...what you use and where you use it. There are many ways to reduce energy waste and you may be horrified to learn what you are using when the building is closed. The duo agrees no company has all the answers, but the answer right now is to begin to adopt your own step-by-step environmental strategy. One that has a well-defined framework and one that your business will hold accountable. This can still be achieved while taking into account the nuances of your industry sector and, very early on, they promise you will view this as less as a burden and more as a smart, effective way to run any business. Reduced costs, streamlined processes, ability to tender for new business, meet existing and new customer expectations and attract the best workforce. The Big Sustainability Expo opens on October 28 to a UK-wide audience of large corporations and SMEs alike. The message is clear, you can no longer afford to ignore this so educate yourself and your team. Entry is free, as is parking and it’s right on your doorstep.
www.southernsustainability.co.uk 01202 971186
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DORSET BUSINESS FOCUS / NEWS
FOCUS ON
HR
with View HR
What do employers need to know about furlough coming to an end? Furlough has helped secure millions of jobs, businesses and livelihoods across the UK since its introduction at the end of March 2020 due to the coronavirus pandemic. The furlough scheme is in its final phase, due to end on 30 September 2021. There are no signs of any intentions to extend it like before. • Employers using the scheme now, will need to make contributions as follows: • Employer contribution wages for hours not worked = 20% up to £625 Employer National Insurance contributions and pension contributions How can you prepare for the end of furlough? We would encourage businesses to look at the roles they currently have furloughed and whether or not they are viable once furlough ends. This is because: 1. Understanding your true business model going forward allows you to plan better strategically and financially 2. There are costs associated with furloughed employees such as the accrual of holiday, length of service and employer contributions 3. Furlough cannot be used for notice periods If ultimately employees will have to be made redundant, the costs will become higher as service increases as may also the risk of claims. Start planning for the post furlough times now Now more than ever we must use HR practices to help sure businesses futures, stay connected with our people, start the vital conversations, and support our people through uncertainty and change. The team at ViewHR are encouraging businesses to take proactive steps to understand their true business model going forward so that they can strategically and financially plan past furlough. If your business needs to take steps to make redundancies because furlough is ending, it’s time to start planning and budgeting for this now. Remembering that how you treat employees who exit a business resonates hugely both with those leaving and those staying. Talk to us in confidence today. Gemma Murphy, Director of View HR Limited. hr@viewhr.co.uk | 01425 205390 www.viewhr.co.uk
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All Build Scoops Best Small Renovation Project at the Regional FMB Awards 2021 Dorset based All Bulid Developments are celebrating being awarded Best Small Renovation Project. The awards showcase examples of highquality craftsmanship and building excellence from FMB (Federation of Master Builders) members, and the competition this year was tough with many outstanding entries received. The Awards were hosted online due to the Pandemic Joseph Cole, Tom Jeffes and their team are imensly proud of the Award win. All Build Developments’ work on this property effectively transformed a derelict shack into a twobedroom rental property with a paying tenant in under six months. After reconstructing areas of the building too damaged to be repaired, this Master Builder went on to refurbish and restore the remainder of the property, installing a modern, functional bathroom and maximising the value of the 32 square-metre footprint. The judges were impressed by the remarkably efficient turnaround even in the face of material shortages, and by the builders’ generous, professional
attitude in dealings with local authorities and the neighbours throughout the project As a local winner, All Build will now go on to compete against other winners across the UK for a national title in their winning category. The national Master Builder Awards ceremony will take place virtually at 4.00pm on Friday 24 September 2021 and will be hosted by building enthusiast Nick Knowles, presenter of DIY SOS. One lucky Overall winner will drive away in a brand-new Isuzu pick-up truck! www.allbuilddevelopments.co.uk
Breeze Motor Group celebrates 21 years of trading Breeze Motor Group recently celebrated 21 years of trading with birthday party treats for their 200 staff including coffee and fairy cakes, a BBQ lunch and afternoon ice creams. Since opening Breeze Volkswagen passenger cars in Poole in August 2000, the Group has grown to include Volkswagen Van Centres in Poole, Southampton and Portsmouth, Coastal Car Sales in Poole and Bournemouth Trade Parts Services. /company/dorset-chamber/
Breeze Motor Group has also marked its 21st year with a fresh new look. Mark Langford, Managing Director, explained: “As we celebrate our 21st year of business, we wanted to develop a single identity for the Group that works alongside our brands and publicly reflects the ‘one business’ ethos we already embrace internally, by bringing all businesses under one umbrella – or kite in this case!” www.breeze-volkswagen.co.uk
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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS
First therapy dog to aid physical and mental wellbeing at The College Woody, a three-year-old black Labrador, has joined Bournemouth & Poole College’s Student Support Team as its first ‘comforting canine’. Starting during the new term in September, Woody will be based across both the Lansdowne and North Road sites, where he will spend his working days providing care and moments of calm for students and staff. Jude Cooper, Woody’s colleague in wellbeing and safeguarding at The College, said: “Woody is well trained, very friendly and a little bit daft.
Although he isn’t officially trained as a therapy dog, he has provided support to my family, especially my son during some difficult times. “Time spent with a pet is proven to have a positive impact on physical and mental wellbeing so I can really see the value that a therapy dog will bring to The College. I can’t wait to see students’ reaction and how they interact with
Woody when they return to college next month.” Starting in late September, Woody will be based at each of The College’s sites for one day a week to aid the Student Support Team.
www.thecollege.co.uk
I can really see the value that a therapy dog will bring to The College
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DORSET BUSINESS FOCUS / NEWS
FOCUS ON
recruitment
with Mploy Staffing Solutions
Alarming need for care staff As a Healthcare company we supply Healthcare assistants and Registered Nurses to the Dorset, Hampshire, and Wiltshire borders to residential and nursing homes covering shifts when extra support is required. Needless to say, it has been a very testing time for the Health & Social care industry during COVID-19 but we have successfully supported our clients and temporary workers and continue to do so. The Care sector has always been overlooked and suffered staffing shortages. The recent pandemic has highlighted the urgent need for support and training of Healthcare Assistants. Our training academy can offer such support for all clinical and non-clinical training and many of our clients & candidates have taken advantage of this. The protective regulations introduced during the pandemic which significantly reduced mobility and flexibility of staff by allowing them to work in one place of work only meant that several Homes were left understaffed. Despite the recent relaxation of the lockdown rules, the Care Homes look hesitantly into relaxing rules around external visitors in aim to protect their residents. The increase of Covid cases highlights again a need to attracting and training more care staff to be able to look after elderly loved ones. With aging population it is likely that majority of us will find ourselves in a situation of needing this support going forward and the South Coast is such a beautiful place to retire and spend the last years. Anne Banks | Regional Healthcare Director “ Proud to Care “ Christchurch 01202 486660 Salisbury 01722 333397 www.mploystaff.com
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Accomplished South East team to join Strategic Solutions Financial Planners! Strategic Solutions Financial Planners will now a have dedicated focus in the South East, as they introduce a team of 10 to join the existing Chartered Financial Firm. Headed up by Nathan Harris, a former Bournemouth University graduate, the team will consist of 3 advisers and 7 support staff with offices in both Kent and Sussex. Nathan will be joining Kevin Forbes, Jeff Fawcett, Giles Wellington and Allan Cruse as the fifth partner at Strategic Solutions. Nathan comments: “We were attracted to Strategic Solutions’ like-minded approach to bring through the next generation of financial planners. It’s a great fit for us and we are excited to be joining this award-winning firm.”
Kevin Forbes comments: “I have known Nathan for many years now and we are very excited to have him, and his fantastic team join us. The new team are a superb fit for us with their extremely high standards of professional qualifications and ethics and their investment into the next generation of financial planners, so a perfect cultural fit and an exciting next step in the journey of Strategic Solutions.” The combined assets Strategic Solutions now look after for their clients is approaching the £750m mark and they are the trusted advisers of choice for over 3000 households across the South of England, superbly looked after by their team of 26 advisers – 15 of whom have already attained the gold standard of Chartered Financial Planner or above. www.ssfs.co.uk
Barchester’s latest luxury care home now open Moors Manor, Barchester Healthcare’s new luxury care home in St Leonards, Ringwood, has opened its doors, welcoming its first residents into their stunning new home. At Moors Manor, provides bespoke residential, dementia and respite care in beautiful surroundings, with delicious homecooked meals, a café for socialising and enjoying freshly baked treats and a choice of daily life-enrichments activities to add joy and laughter to each day. And, with beautiful views across the neighbouring woodland from the upper floors and an outdoor terrace, residents can really make the most of the outdoor space. General Manager, Chrissie Heyes comments: “We are delighted our home is now open, our residents are at the heart of everything we do at Moors Manor, and we are enjoying welcoming them and delivering best-in-sector personalised care. /company/dorset-chamber/
“We take pride in really getting to know each of our residents to provide tailored care and support, ensuring dignity and choice in every aspect of daily life. At Moors Manor we celebrate life and ensure there is plenty on offer for all tastes and abilities.” For more information call 01425 383916 or see www.Barchester.com
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DORSET BUSINESS FOCUS / NEWS
FOCUS ON
legal
with Frettens Solicitors
U4L pledges to plant a million trees Bournemouth and Southampton-based energy consultancy U4L has joined the Million Tree Pledge, an initiative where a group of UK businesses have all committed to planting a million trees before 2030. The initiative was born out of the feeling that not enough is being done to stop climate change. By supporting reforestation projects in locations such as Madagascar, Mozambique, and Nicaragua, it will help both reduce carbon in the atmosphere and restore important habitats for people and wildlife. Trees are a fantastic resource for reducing carbon emissions, with a million trees absorbing around 308,000 tonnes of carbon in their lifetime. This equates to the typical yearly emissions of nearly 67,000 cars. U4L specialises in helping businesses switch to clean energy and become more energy
efficient, reducing both their costs and their carbon footprint as a result. The consultancy manages the energy supply for some of Dorset’s most famous hotels and restaurants, as well as care homes, schools, factories, and independent businesses. “We help businesses become greener in their energy use, so we feel it’s important to really practice what we preach and support other climate projects too.” comments Karin Moestam, Brand and Sustainability Manager. “We’re all responsible for the environment in some way, and as businesses we have a real opportunity to make a difference. That’s why we’ve chosen to take the pledge, and we’re encouraging others to join us on this journey. Mitigating climate change is a huge task, but together we can all do something.” www.u4luk.com
Smart Quality Services help Construction businesses to benefit from implementing ISO standards The construction industry is characterised by complex supply chains, formalised procurement processes and a strong focus around health and safety. Implementing ISO management systems have a proven role in helping drive best practice and improved efficiencies, ensuring increased controls over health and safety and sustainability and to stimulating business growth through enabling successful outcomes in tendering. The three key ISO standards which are the most relevant for the sector are: ISO 9001 (Quality), ISO 14001 (Environmental) and ISO 45001 (Health and Safety). ISO standards have been implemented widely by Tier 1 and Tier 2 contractors across the Construction sector and are being increasingly driven out across their supply chains. However, for smaller businesses there is generally a lack of understanding around the implementation and certification process, a shortage of internal resources capable and available to undertake the work and at times, a fear of getting tied up in more news online - www.dorsetchamber.co.uk/news
unnecessary paperwork and bureaucracy. This is where Smart Quality comes in. We are a specialist ISO consultancy, based in Dorset, which provides a simple, flexible and cost-effective route for helping companies gain and maintain their ISO certification(s). We are also involved with a cloud-based QHSE compliance management platform which replaces traditional paper and spreadsheet-based systems driving improved efficiency in managing ISO and wider compliance activity resulting in proven time and cost-savings across a business. For more information about how Smart Quality can help your construction business, please check out their website at www.smartquality.co.uk
Nearly two months on from ‘Freedom Day’ in July and the effects of restrictions being eased are apparent. Workplaces are busier, facemasks have become less prevalent and the self-isolation rules have changed for the fully vaccinated. For employers, there remains a lot to consider in the wake of ‘Freedom Day’. “The relaxation in covid restrictions means that responsibility for keeping people safe has passed very much back to individuals and businesses.” This naturally comes with its own problems as employers must balance the need to protect staff and clients/ customers with employee’s other rights. Employers should still give serious consideration to maintaining a certain level of covid-security in the workplace. This is likely to mean reminding staff of the need to observe a degree of social distancing and, in some situations, mask-wearing. At the time of writing, the position on vaccinations remains unchanged and until such time as a case has been decided on actual policies, our advice remains that vaccines should be actively encouraged in most businesses rather than mandated. “Employers will still be at risk of claims relating to insecure workplaces. With that in mind, we would continue to advise routine and ongoing risk assessment in the workplace. At a minimum, this will help mitigate the outcome of any claim.” A reduction in the number of people in the workplace will help to ensure that businesses remain covid-secure, but flexible and hybrid working both require their own consideration. We are holding an online employment event on September 9th for Dorset Chamber members, where my colleague Chris Dobbs and I will be looking at Hybrid Working. We will discuss the benefits, the potential issues and the policies that employers need to consider. Booking information can be found on the events page on the chamber website, through this URL: www.dorsetchamber. co.uk/events/ Contact Information: Phone: 01202 499255 Email: pburton@frettens.co.uk www.frettens.co.uk
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DORSET BUSINESS FOCUS / NEWS
Dorset Chamber International Trade Updates Dorset Chamber now provides T1 Transit Documents A T1 transit document allows goods to travel from the UK to an EU destination country without the need to make an import declaration at the first port of entry into the EU. We create Transit Declarations on your behalf using SGS TransitNet. TransitNet is a global transit service offered to approved clients. SGS as holder of the Common Transit Convention (CTC) procedure acts as ‘principal’ with Customs Authorities in all CTC countries. ChamberCustoms will submit and monitor Transit declarations on your
behalf. We will arrange comprehensive bank guarantees through SGS to cover your goods in transit. TransitNet operates under EU CT regulations and principles. For example, for goods travelling to Germany by road, you can enter the EU through any coastal port without the need to declare customs. The import declaration can therefore be made in Germany once the transit movement has been completed. The main benefit is that no customs duties or taxes are payable as the shipment moves
from one country to the next within the EU. With direct links to the HMRC Customs handling system and all inventory linked ports, we can ensure that your goods, no matter where they enter or leave the UK, will be cleared for onward transportation smoothly. We can help you keep your time sensitive supply chains moving efficiently and economically ensuring custom clearance is accurate, timely and avoids additional costs through delays or errors. For more information contact international@dorsetchamber.co.uk
Government announces package of measures to support road haulage industry
Importing Goods from the European Union (EU) from 1 October 2021
The Government has announced plans to attract more truck drivers and simplify training in a bid to address a chronic shortage in the haulage industry which companies have warned could damage supply chains and lead to some food shortages. Driver shortages have intensified with Brexit ending recruitment from the EU, a backlog of driving tests caused by Covid-19 and self-employment tax reforms that have led to EU drivers leaving the UK. Add to this that nearly a third of the 300,000 UK drivers are over 55 and heading for retirement and the shortages are reaching critical levels. In an open letter to the road haulage sector, ministers have pledged to work with industry leaders to attract new drivers, simplify training and encourage people to stay in the industry. The Driver and Vehicle Standards Agency (DVSA) has already worked to ensure almost 1,500 HGV drivers pass their driving test every week but the government is going further still to make sure new drivers get up and running in the industry as quickly as possible. A new consultation will be launched on allowing drivers to take one test to drive both an articulated and rigid lorry. This would streamline the process for new drivers to gain their HGV licence and would increase lorry test appointment availability. The consultation will ensure road safety is paramount and set out that drivers will still be supervised until fully qualified. The consultation will also look at allowing trainers to actually examine drivers in the off-road manoeuvres part of the HGV driving test, and look at whether specific car and trailer tests should be required. This will allow a significant increase in the number of HGV driving tests to be conducted whilst maintaining road safety standards.
New actions required for businesses importing products of animal origin into Great Britain from the EU. From 1 October 2021, there will be new requirements to continue importing animal products for both human consumption and non-human consumption from the European Union into Great Britain. Some of the requirements include: pre-notifying authorities that consignments will be entering Great Britain and uploading a certified Export Health Certificate using the Import of products, animals, food and feed system (IPAFFS). It is important that businesses take the necessary preparatory steps to ensure they can comply with the new requirements. To assist you with this, Defra will be holding webinars throughout for traders with a panel of experts to give you more information and to answer your questions.
more news online - www.dorsetchamber.co.uk/news
Topics of the webinars include; •
Importing Products of Animal Origin
•
Importing Animal By-Products
•
Importing composite products
•
Importing groupage loads
•
How to register for the Import of products, animals, food and feed system (IPAFFS)
•
How to raise an importer notification using IPAFFS
See www.gov.uk/guidance/webinars-for-importers-of-food-and-drinkproducts-from-the-eu-to-great-britain for webinar dates 41
DORSET BUSINESS FOCUS / NEWS
FOCUS ON
finance with Peter Harding
Should you worry about paying extra tax at retirement? When the Chancellor announced the lifetime allowance limit freeze in his Budget speech earlier this year, for it to remain at £1,073,100 until April 2026, there was a lot of doom and gloom. Some said it will make pensions less attractive. However, this view is open to debate. The freeze shouldn’t put people off pensions: they are still far and away the most tax-efficient way of saving for retirement, especially considering the tax relief available on your contributions tax, as well as the freedom of choice you now have in how you access your pension when the time comes. So, instead of thinking of the lifetime allowance freeze as a barrier or a problem, you should see nearing that limit as a trigger to consider your additional options. At this point, it would be useful to have a discussion with your financial adviser, get properly informed as to the details of your own circumstances, and ask questions such as: “Do I need to worry about this? If so, do I need to adjust my course?” So what if you reach your allowance limit? As with all tax issues, it’s mainly about being aware of the situation, knowing what’s there and realising that you don’t necessarily have to solve the problem by yourself. The most important thing is to start with the end in mind. Think about how you want your retirement to look, then you can consider the mechanics of how you might structure your income in retirement and how to save for it now. Many people these days are going to need a range of assets to draw from, of which their pension will be just one. To receive a complimentary guide covering wealth management, retirement planning or inheritance tax planning, contact Peter Harding Wealth Management on 01202 830730 or email peterhardingwm@sjpp.co.uk
Beware the cyber threats when returning to offices Business returning to their offices after a long lockdown lay-off should consider the cyber security implications, according to a leader in the field. Matt Horan from C3IA Solutions is urging companies to carry out checks before getting all their staff back because the risks will have increased. And it is not only technical things that need checking, but the environmental conditions and physical security too. Leaving IT kit alone for a long time will create new vulnerabilities and cyber crooks upped their game during the pandemic and are more dangerous than ever. Furthermore, staff changes during the last 17 months could open the back door to criminals. Matt, whose business is headquartered in Poole, Dorset, said: “Any hardware that has remained switched off for a long period should be powered up and left for 24 hours before it is used. “Often hardware will fail in the first few hours of it being started and it is best to check all is well rather than assuming everything will work as it used to. “All passwords on network-critical devices should be changed; not only is this good practice anyway, but there might have been staff changes within the business. “Software should be assessed, tested and then patched, and this could take hours or even days because installations can take time. “New or updated software should be considered to replace out-of-date versions. This might mean a considerable cost, but
it is better than suffering a cyber-attack. “Staff may well need familiarisation, security and awareness training for any new software that has been introduced. “It is also important to consider the environmental conditions – heat and air conditioning for server rooms should be tested to ensure there are no leaks. “New staff will not necessarily be familiar with a business’s working practices and security processes so will need to be briefed. “And it is always important to check the physical security of offices, including alarms and CCTV. “A physical security sweep should also be undertaken, and staff ought to check their working areas and remove anything that looks suspicious or is unfamiliar. “Also, any data that people have at home, whether on paper for stored digitally, should be checked and destroyed or brought back to the secure office environment. “As there were risks with people suddenly working from home, there are risks with workers returning to offices. “Working practices and business models might well have changed during the last 17 months and this too might add to cyber risks. “While carrying out checks might be timeconsuming and possibly costly, it is far better than being the victim of a cyber-attack.” www.c3ia.co.uk
#GetBusinessDone
Peter Harding Wealth Management is a trading name of Peter Harding Practice Ltd. www.peterhardingwm.co.uk
Matt Horan at C3IA Solutions
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DORSET BUSINESS FOCUS / NEWS
FOCUS ON
education
with Weymouth College
Time to press re-set? After 18 months of turmoil, many businesses and employees are tentatively returning to the workplace. Whilst some never left those who did are currently discussing the merits of ‘normal’ versus hybrid working patterns. Life has changed significantly for many during the pandemic and for some, working expectations may have changed. For example, one coaching client I spoke to had been regularly commuting precovid on a 4-hour round trip for a 2 hour meeting because previously that was what had been expected. However, with the prevalence of Zoom and Teams meetings during lockdown, this has rendered his commute obsolete allowing meetings to happen effectively without the need to be sat in traffic for 4 hours of his working day. But what now? Is he expected to return to the commute or continue with the new way of working? This is only one example of the many ways working life has changed expectations for both employee and employers and can be a difficult and confusing time for the manager. Communicating and agreeing expectations is a vital part of the role of the manager at any time but is particularly important during or after a period of change. It provides an opportunity for expectations to be reviewed and/or aligned to the new situation or environment. To re-set or reinforce expectations for everyone. As teams return to the workplace, where might you need to re-set expectations? Have expectations changed having worked from home for long periods? What might have changed at work that they may need to think about or be aware of? We have noticed that during the pandemic whilst people were working at home the lines between work life and home life became blurred. With nowhere to go during more news online - www.dorsetchamber.co.uk/news
lockdown and technology at our fingertips, people continued to work into the evening or at weekends, quite simply because they had nothing else to do in some cases. The risk is that there is no off button, no down time and we are always ‘on’ to work but is this sustainable going forward? For most of us the answer I suspect would be no and may need to be redressed. At Contact Consulting we have over 30 years of experience working with managers across the world and, regardless of nationality or sector, we have found that many difficulties with engagement and performance can be traced back to a lack of clarity regarding expectations. Failing to agree and communicate clear expectations upstream can lead to misunderstandings, performance issues and at worst, conflict downstream because assumptions were made or there was a different set of expectations in play. You only have to think about your own relationships with partners or children to appreciate how a disconnect of expectations can lead to misunderstandings or arguments. As George Bernard Shaw wrote, “The single biggest problem in communication is the illusion that it has taken place” and that even if communication has taken place there is no guarantee that the message has been heard and understood. Making expectations explicit rather than making assumptions that people understand what is expected is more important than ever as people return to the workplace.
Is now a good time to think about expanding your workforce? In the continuing climate of uncertainty it is difficult to plan definitively for the next weeks never mind months and expanding your team with a new staff member at the moment may be very far from front of mind. But given the current Government incentives still available – particularly for apprenticeships – it is a growth and development option well worth considering. Cash incentives of £3000 are currently still available for all new* apprentices taken on before 30 September 2021. This non-repayable cash incentive is completely separate from other apprenticeship scheme payments – allowing you to spend it as benefits best your company and workforce in your postpandemic recovery. Remember an apprenticeship opportunity is accessible and available to school leavers, university graduates or those looking to upskill or change career direction completely. Quite simply, apprenticeships do not have an upper age limit for applications, everyone over 16 years old and not in full time education can apply for a relevant apprenticeship position. An apprenticeship is a ‘working’ journey for the employee from relative novice to experienced expert. An apprentice makes an active choice to learn on the job alongside a strong commitment to a specific career – 80% of those employers who employ apprentices agree they make their workplace more productive. Talk to us if you would like to find out more about taking on an apprentice, our apprenticeship course offers – including our new Level 3 Team Leader and Level 5 Operations/Departmental Manager apprenticeships – and for full details on how to access and secure the current timelimited Government incentives linked to apprenticeships. And remember – apprenticeships can work for all age groups, many job roles and a variety of skills levels. Find out more now. Email: employerservices@weymouth.ac.uk Call: 01305 208709 www.weymouth.ac.uk/employerservices/ *to qualify for the time-limited Government incentive - your new apprentice must not have been a previous employee within the last 6 months and must have been employed between 1/4/21 and 30/9/21 and started their apprenticeship before 30 November 2021.
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DORSET BUSINESS FOCUS / NEWS
Support Central An interview with Dorset Gateway Business Advisor Suzannah Kennedy on how the service has provided support to Dorset businesses through the pandemic and how it can help during post-COVID recovery In a nutshell, what is Dorset Gateway and what is its remit? Dorset Gateway offers a fully funded service to provide advice, support and signposting to any Dorset-based business looking for any kind of support. The service is funded from Government via Dorset Local Enterprise Partnership (LEP) and delivered in partnership with Dorset Chamber. Essentially It centralises the ever-changing information on support so businesses have a one stop shop for guidance. During the pandemic, what changed for Dorset Gateway and how were you able to respond? Since the start of the pandemic Dorset Gateway has been in contact with and assisted 1400+ Dorset-based businesses seeking support which shows the scale of demand. During the peak, on one day alone, we received more enquiries than during a “normal” pre-COVID month. We were able to adapt quickly to meet both this demand, and the challenges of the fastchanging support environment. Two additional staff members were secured to help manage work flow and processing and to assist with the delivery of accurate and relevant information across various channels, including web sites, email, newsletters, phone and social media. What was the biggest support requirement during the pandemic? The service proved to be a fundamental resource for many and a life-line to others. It frequently acted as a counselling service for distraught business owners whilst helping to source and secure information, clarify eligibility criteria and signposting to relevant grant funding schemes made available from central government, and aligning the service with both councils who were busy interpreting and implementing them. It also played an integral part in raising key issues faced by Dorset-based businesses such as marine and hospitality so that local government, Dorset Chamber, British Chambers of Commerce, and the Government’s Department for Business, Energy and
Suzannah Kennedy, Dorset Gateway Business Advisor
Industrial Strategy (BEIS) were aware. We continue to work closely with BCP and Dorset councils to help raise, consider and resolve issues for Dorset-based businesses struggling to secure funding. Can you highlight any success stories for businesses or sectors in Dorset during the pandemic? I’m delighted to say that there have been a great number of success stories but what really stood out for me was that time after time, Dorset business owners of all sizes and sectors expressed their gratitude for being able to talk to an individual who was able to provide help and solutions and to access grants and further support which they had previously struggled to find.
businesses: we make it our business to have the best understanding possible of this complex and changing landscape, so we can provide information and connect businesses to the most relevant opportunities. Our advice: get in touch. Once we understand your needs we can signpost you to support now and in the future. For more information contact Dorset Gateway: gateway@dorsetchamber.co.uk or phone 01202 714800 for a conversation.
What is your one key piece of advice for companies who need support for post-COVID recovery? You don’t know what you don’t know! There’s a huge amount of support available to Dorset
During the peak, on one day alone, we received more enquiries than during a “normal” pre-COVID month 44
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- Advertising Feature -
£750k from the Taxman for Innovative Print Business A financial printing business received over £750k over ten years via HMRC’s Research & Development tax credit scheme.
Many businesses will have been looking to take advantage of any government grants or loans available during the Coronavirus. However, an annual cashback for innovative businesses has been available for the last 20 years and has the advantage of being a means of funding that doesn’t have to be paid back. Rob Sowden, innovation tax incentives consultant operating from Bournemouth, provides the following example: “The consistency of the government support via the Research & Development (R&D) tax credit scheme is really showcased with this business. The scheme was introduced in 2000/01 to reward companies for innovation, to ensure the UK remains a thriving
and rewarding place for businesses to trade in. This business received a consistent average in excess of £75k cashback annually for a decade. This cashback is not taxed again, it goes straight to the bottom line. Many businesses and their advisors often associate the R&D tax credit scheme with sectors such as manufacturing, engineering, pharmaceutical, etc, yet this business in the sector of commercial printing highlights that a business in any sector can obtain this valuable cashback. However, it does take a specialist claims provider to correctly identify the nature of qualifying activities to ensure that the company obtains maximum entitlement and to avoid the risk of submitting a DIY claim directly (or via an accountancy firm), that is not compliant with legislation. On this latter point, it is important to recognise that HMRC may make an initial award of a tax credit or cashback, but if it later discovers that this claim is not compliant, it may result in a clawback. A trading company that carries out any form of unique innovation may qualify for a year-on-year cashback from HMRC under this very generous scheme. A first time claimant company can claim back
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two accounting periods. Many first time claimant companies I work with receive a six figure cashback for those two years, money they didn’t know was there for them. A business does not have to be profitable to get this cashback, in fact a loss-making company can obtain an enhanced cashback, up to 33% of qualifying costs can be rebated. Qualifying costs consist mainly of staff costs and/or costs incurred by 3rd party contractors for any innovation work, as well as certain material costs and utility costs. Some businesses have claimed and received small amounts, much less than they were entitled to. What catches many businesses out is that they believe this claim opportunity is an accountancy work-stream, whereas it is really
about technology and they may not have identified all of the qualifying activities that could be part of a compliant claim. In this case a specialist IT analyst was assigned to assess and compile the claim to identify all of the qualifying activities permitted within the scheme rules. If trading has been affected adversely during the Covid-19 restrictions, this can be a great way to generate cash from the prior two years trading.” Business Cash Enabler provides a free service to businesses to check eligibility for innovation tax incentives. For more information visit: www.businesscashenabler.co.uk or call Rob Sowden on 07732 627085
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DORSET BUSINESS FOCUS / NEWS
Auto Clubs International Limited announce the launch of ‘Autoclub Leasing’ Auto Clubs International Limited, one of the largest independent online networks for car enthusiasts worldwide, are pleased to announce the launch of a brand new service designed to save both business and private customers time, money and effort in sourcing your next vehicle, be it a single car requirement or a fleet solution. This is the first big step in Auto Clubs International becoming a ‘One Stop Shop’ for a range of services, discounts, advice and new products all at competitive prices. With our extensive range of dealership contacts all over the UK, and access to competitive finance rates, we are here to find you the perfect solution to your motoring needs. Head of Leasing, Mark Francis said “This is a huge opportunity for us to offer our customers an ‘All Makes’ solution, including commercial vehicles, private cars, fleet requirements and more”. Recent changes in customer buying behaviour underline the power of being able to lease your vehicles online, with minimal time and effort, more choice, great customer service and the reassurance of dealing with a reputable organisation like Auto Clubs International. Increasingly UK drivers are realising the benefits of Leasing as the way forward, but why deal with Autoclub Leasing?
Here’s just a few reasons: •
•
•
•
Unrivalled make and model choice from the whole market, not just limited to one franchise. Cost effective solutions to drive a new vehicle, without the cash outlay required to buy the car.
• •
Options to ‘go green’ and reduce environmental impact, through the growing Electric Vehicle market segment.
Tax efficient for the employee, where the employer operates ‘salary sacrifice’ which can significantly reduce monthly payments. Great customer service, where we make it our mission to get you the best motoring lease experience possible. Free Nationwide delivery at a time and place to suit you.
We look forward to delivering the right solution for your needs! www.leasing.autoclub.co.uk
Worried sick:
How to support your team Few can deny the excellence of the NHS in recent times, but pressures on the service are increasing. According to the British Medical Association, GP surgeries are experiencing significant and growing strain with rising demand and patients having to wait longer for appointments. This is leading to problems for people when trying to see a doctor or healthcare professional in a timely fashion. With this current concern in mind, Alison Gardiner, a GP at Nuffield Health Bournemouth Hospital, urges employers to help. Alison explains why it is important for employers to help and what extra guidance, or support, they can give to employees which will help them gain access to healthcare quickly and easily. “Your employees are your business, and their health is non-negotiable. Looking after your employees leads to countless benefits, including: • Attendance • Productivity • Increased morale • Reputation • Retention Not least, it improves the happiness and mental health of your employees – the value of which has increased significantly since coming out of the Covid-19 crisis. “When your team is not in good health, it can have a big impact on your business – the health of your business is dependent on their health. By looking after the health of your employees and 48
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helping them to gain quicker access to effective medical care and treatment, your business can benefit in numerous ways and reduce sick days. “As we come out of the pandemic, people want to ensure they can get prompt access to medical advice and treatment when it’s needed. However, with GP waiting times getting longer, meaning that essential investigations are delayed, this is not ideal. As an employer, you have a real opportunity to demonstrate how much your team is valued and better engage them by either: •
investing in their health and wellbeing and refining health and benefits packages, perhaps offering fast and effective private medical, or
•
directing them to ‘pay-as-you-go’ private healthcare so they can simply, and instantly, pay for the treatment they need.
“Directing staff to a private GP service is beneficial for many reasons - rapid access to services, generally seeing patients on the same day; flexibility with appointment times, which include evenings and Saturday mornings; and, longer appointment times to fully discuss an issue and organise further management. At Nuffield Health Bournemouth Hospital, we also have full nursing services available on site which means any nursing procedures such as bloods, ECGs, dressings and suture removal can be organised immediately. /company/dorset-chamber/
Alison Gardiner, GP at Nuffield Health Bournemouth Hospital
“One of the advantages of being based within the hospital is that our GP team can arrange for investigations such as blood tests or x-rays to be done at the time of consultation, or the following day. We can also ensure rapid referral to any one of the wide range of specialists that consult at the hospital if needed. “We also offer a wider range of services including travel vaccinations and advice, HPV vaccinations, prescriptions, ear syringing and acupuncture, women’s and men’s health and echocardiograms. People can also access tailor-made health screening, which encompasses full blood tests and provides an early detection of problems, as well as medicals for employment purposes. “Therefore, while people are concerned and faced with increased waiting times to see their GP, if employers look to provide outstanding health benefits and protection it’s likely they will see a positive impact on their business - a boost in productivity, engagement and loyalty, as well as reducing the risks of costly absenteeism.” www.nuffieldhealth.com
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DORSET BUSINESS FOCUS / NEWS
DRIVEN Steve Bulley Head of Business Engagement at Dorset Chamber and car fanatic
I’ve never had so much fun driving slowly. What do the Beatles, the Beach Boys, Brigitte Bardot and now me all got in common? We have all been captivated by the personality and unique styling of iconic MOKE. The first MOKES were manufactured at BMC’s Longbridge, Birmingham plant, where 14,518 were made between 1964 and 1968. Forward to 2021 and Hendy Group is the UK distributor for the new MOKE made by MOKE International. It’s 56 years since the doorless and roofless stripped-down Mini first went on sale and there were just 56 first editions of the new MOKE available at around £25,000 each. The manufacturer says the chassis still remains true to the original, which is based on the legendary Austin Mini design. However, the 56 cars that have been sold to UK customers feature a raft of component upgrades. It’s the most fun you will have driving slowly, under the bonnet is a 66bhp 1.1-litre fourcylinder petrol engine linked to a four-speed automatic gearbox. You can have a manual gearbox but it’s extra, so most will be autos. You get supercar glances wherever you go and every time I stopped someone would come and chat about the car or their memories of the original. Everything about this car is retro,
The new MOKE
from the dashboard dials to the radio, which to be honest you can’t hear when driving with the doors or roof off. The first 56 are all sold and buyers could choose one of 24 colours including vibrant red, the colour of the car I drove. MOKE has released three special editions Army green, Air Force blue and Special Ops black, ideal if you like the Action Man look. The personalisation only extends to colours as you won’t find heated seats or autonomous driving modes in the MOKE, which is a godsend as it’s driving in its purest form. Apparently the average fuel economy is 34mpg, but who cares! You are having such fun driving that refuelling is no hardship. I did manage 55mph on the dual carriageway but the MOKE is best suited to buzzing around town, going to the beach or just cruising about. If you want the MOKE experience, contact the team at Hendy Performance in Poole as they have a handful William F1 driver of special editions in stock. www.hendy.co.uk/moke
Original Moke from the 1960’s
George Russell
Former F1 world champion Damen Hill
Superior doubles apprenticeship positions following surge in applications Ferndown-based manufacturer Superior saw a surge in enquiries from prospective apprentices looking to join its award-winning apprenticeship programme, backing the latest research by UCAS where more than three quarters (78%) of students who have received A-Level results do not plan to immediately start a three year full-time undergraduate degree but are interested in starting an apprenticeship. With the number of applications increasing, Superior doubled the amount of apprentice positions starting this month
across all five of its facilities. Tim Brown MBE, managing director of Superior, said: “University has often been seen as the only route to a successful career, but apprenticeships can be a great way to give someone the skills needed to get the job they want. We started our award-winning Superior Academy in 2012 to enable us to invest in people so they can build a strong foundation for a career they love and in an environment in which they can thrive. “Going to university isn’t the only way to get a degree. With our in-
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house training and traineeships, we are able to provide qualifications, including degrees to anyone in the business. This means that at any stage of their career any Superior employee can develop their skills and understanding of a relevant subject while benefiting from the security of employment.” The successful apprentices will spend one year training at the Superior Academy with full
support from the dedicated training manager, followed by a rotational placement in different areas of the business where technical experts will mentor and support each person. Apprenticeships require a minimum of two years’ commitment and up to six years for a Masters’ qualification. www.superiorltd.com 49
DORSET BUSINESS FOCUS / NEWS
Azets launches recruitment initiative to target retirees and those on career breaks Azets aims to fill at least 10% of this year’s job vacancies with retirees and career breakers Azets, the UK’s largest regional accountancy firm and business advisor to SMEs, is launching a new recruitment initiative across the South East, including the Solent region where the company has several offices including Southampton, Winchester and Bournemouth – to proactively target retirees and those on career breaks. Azets is keen to open opportunities to those who seek flexibility and who will bring valued experience to the business. The top 10 accountancy firm, which this year has hired 200 graduates and recently announced a further 650 new roles over the next 12 months, is investing not only in the next generation of talent but also in retirees and those looking to return to the profession on either a full or part-time basis. The business aims to fill at least 10% of vacancies by hiring retirees and those on a career break who are looking to return to the profession. William Payne, Regional CEO for London and South East, Azets, commented: “We believe that we can boost our ambitious growth plans by adding people with a wealth of experience and leadership qualities. The national recruitment drive is supported by a multimillion-pound investment in a fully digitised, mobile-enabled hybrid working environment. This allows staff more choice and the flexibility and encouragement to ‘work from anywhere’ (WFA) as they are fully provided with the infrastructure and systems to support the workplace transformation. We are looking forward to welcoming these
Anna Murphy, Head of Group Resourcing at Azets
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skilled people, who may not yet be ready for full retirement, to our network across London and the South East.” The firm is hiring at all levels and across service lines including audit, tax and business advisory, with ambitious growth plans to increase revenue by 50% within the next five years. Anna Murphy, Head of Group Resourcing with Azets, said: “While it’s common for top firms to focus only on hiring and developing young, ambitious trainees, there is a vast, untapped talent pool of retirees and those looking to return to work after a break who often aren’t ready to retire or want to progress in their careers while being able to fit work around other commitments. “Azets proactively targeting retirees and career breakers is testament to our commitment to developing people in all age groups in any life circumstances, right across the business. This is further demonstrated by our aim to fill at least 10% of our new vacancies with people looking to come back into the profession either after retirement or a career break. With our continued investment in graduates and school leavers, there is also an opportunity for reverse mentoring, enabling the exchange of skills, knowledge and understanding between our youngest and most senior advisors. “We want to hear from retirees and people returning from career breaks from across the UK who want to have the choice of working flexibly in a way that suits their lifestyle.” www.azets.co.uk/careers
William Payne, Regional CEO for London and South East at Azets
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The Importance of generational partnership in Business My name is Toby Berry, a first, going into second year, Economics and Politics Student at the University of Exeter. I‘m currently on a voluntary work placement at Prosper Protect Limited, based in Blandford, which has spurred me to highlight this fantastic partnership. Being a resident in the local area, I felt it would be a great opportunity to use some spare time over my summer holidays, to pro-actively gain valuable work experience, attempt to then decipher and shape which area I’ll move into with my Degree as it can be a minefield for young people. I have gained valuable insight into the work that goes on ‘behind the scenes’, gaining many transferrable skills such as confident and clear communication with colleagues and clients, as well as being able to provide a customer with a tailored, personal service and an excellent experience. More importantly I have also been able to pick up on industry-specific skills, whether that be in mortgages or protection insurance; all new knowledge for me, which I can take back to my Economics degree. Opportunities like these are so important to students and young people like me as it gives us a chance to experience what work in a particular industry could be like, helping us make more informed decisions about our future. It also provides a chance to widen our contact circle and help make new connections, that will be so important in the future and our potential careers, opening doors that otherwise would have never been there for us. If you feel you could offer myself or my fellow students the opportunity to learn about your business; there is undeniable value for young adults. I truly believe a fresh mind, not yet having been moulded into a specific mindset or way of working in business, might be able to provide fresh insight, innovation and ideas, and I would relish the chance to get to know you and bring value to you and your business also. I would love to encourage local businesses to support young people, to help shape our futures, open our eyes to business, and present us with career ideas, to really make our future generations thrive, and continue to build businesses for the success of Dorset, and indeed Dorset Chamber. www.prosperprotect.co.uk /dorsetchamber
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DORSET BUSINESS FOCUS / NEWS
Is it ever too early to talk about Christmas?
Some will say yes, but in the retail space it’s never too soon We all saw that last year’s peak season was different to the norm. With the pandemic, supply chain and logistical issues, and changing consumer shopping habits, many retailers started their seasonal advertising and promotions earlier than usual and Christmas looked very different for many. This year, people are keen to return to tradition - but the same shouldn’t apply to retailers. While the thought of changing your approach to Q4 might be daunting, there is one thing you can consider to help you make the most of this vital season: start selling on a new marketplace. Shoppers value convenience and choice now more than ever, so the opportunity offered by marketplaces is undeniable, however I’m talking about growing marketplaces. OnBuy.com has scaled rapidly, with the eCommerce boom only accelerating our growth, and we’re glad to have helped thousands of retailers grow alongside us. While OnBuy is well established as a booming marketplace, our journey is only just getting started and there’s still
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plenty of opportunity for retailers to join us as we continue scaling. Rich Insight (an online marketplace agency and trusted partner of OnBuy) recently shared some insightful tips with us into the value of being first to market on growing eCommerce sites, and I wanted to share these tips with you as we get closer and closer to the golden quarter.
its other categories are already booming. By claiming your stake as an early adopter, you can increase visibility with your audience and get a head start on building up your reviews and reputation, attracting even more customers down the line.
Brand representation Marketplaces often use catalogue systems to organise their product range, which means multiple sellers can list on the same product. Being the first to sell a product means you get greater control over the way the product is represented (through well-optimised data, product images, a compelling description and so on), and you can also make your mark as an established seller of that product.
New customers Being an early adopter of a growing site gives your business the chance to grow alongside them - whether they’re building up their customer base or expanding into different markets. Not only that, but if you’re there early on, your products will be exposed to more customers over time as the platform grows. It’s clear to see there is a benefit to being an early adopter to growing marketplaces, particularly as we see the world continuing down a digital path with retail at its very core.
Category dominance Entering into categories in their early stages on a growing marketplace can mean gaining prominence in that sector - especially when
www.onbuy.com
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Stop hallucinating and start achieving your Vision Traction Six helps business owners and leaders get what they want from their business using a complete set of simple proven tools – known as EOS (Entrepreneurial Operating System). One of our clients with headquarters in Hampshire, Fresh Relevance, is growing rapidly, experiencing record YTD revenues and recently closed a follow-on investment round with the Foresight Group. Reaction Six caught up with the CEO, Mike Austin and asked him to share more about the business, why he took the investment and how EOS is helping the business. Q. What is the company’s core focus and what do you do for your clients? In short, we drive personalised customer experiences. Clients use our personalisation platform to get better results from the websites, email marketing and mobile apps. It’s no secret that a more personalized experience better serves the needs of customers. Better served customers spend more. Our clients are across many different sectors. Our solution is particularly suited to eCommerce, travel and publishing. Clients see increased sales, improved customer experience and uplift in important metrics such as return visits and time on site. Q. How many staff do you have across your Hampshire, London and US offices and why did you decide to take further investment now? We’re now at 64 staff across the offices and we’re growing fast. We took investment now to accelerate our progress and increase the speed with which we can take advantage of the boom in eCommerce over the past 12 months. The shift in consumer habits that would have happened over the next 3 to 5 years has been compressed into a year and a half because of the pandemic.
brands. There is a very good chance you’ve visited a website that uses our solution! Q. The business decided to implement EOS (Entrepreneurial Operating System), a system that harnesses human energy using a simple set of tools. What drove this decision? With a small start-up, alignment within the team is easy, everyone knows each other well and can talk to each other frequently. A light touch informal approach is fine to keeping the whole team aligned and rowing in the same direction. As the business grew communication became harder, complexity across the business increased. I saw the clear need for structured approach to aligning the whole team and execution on a shared vision. EOS provides that structure with simple practical tools to make communication and decision making efficient and faster. It’s a simple approach and doesn’t add bureaucracy. Q. A common concern with change when implementing something new is that it will be a short-term distraction that negatively impacts performance of an already busy business. What has your experience been? The EOS implementation has been straightforward. The small initial investment of time for the implementation sessions was well spent. The sessions helped crystallize and develop our thoughts in many areas. We found the tools quickly started saving the
team time. Many people have remarked that the L10 meeting pulse is saving time in 1-1s and ad-hoc meetings, keeping the whole team better connected and on track. And Rocks have created clarity about the true priorities for individuals, driving more accountability than we’ve ever had. The result is we’re getting more of the right stuff done. Achieving more. Q. How has implementing EOS helped the business, what positive impact has it made – in short does it work? The business is running more efficiently and people across the team have a clearer understanding of our shared purpose. Everyone knows what they need to do in the immediate term to achieve our longer-term goals. As a result of EOS, I’ve now more time to be working on the business and spend less time getting dragged into working in the business. In a word, yes, it’s working for us. The Entrepreneurial Operating System (EOS) is a set of simple concepts and practical tools used by more than 100,000 companies around the world to clarify, simplify, and achieve their vision. Ultimately eliminating common businessrelated frustrations and helping entrepreneurs get what they want from their business.
www.tractionsix.co.uk
Q. How do you plan to use the new investment? We’re accelerating our expansion in Europe and the US as well as continued investment into product development. Product focus is on three key areas ease of use, understanding the shopper and influencing their journey. These developments further enable digital marketers and eCommerce professionals to increase customer engagement and revenue. Q. What has been the secret sauce to the business success? We align very closely with the needs of our customers. Having understood their needs, we build powerful, flexible systems which allow them to achieve their goals. A key differentiator of our solution is the versatility. The solution handles the demanding and complex needs of many major household name eCommerce 52
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DORSET BUSINESS FOCUS / NEWS
Imaginative Merchandise for Cornwall Aviation Heritage Centre Cornwall Aviation Heritage Centre is an aerospace museum located at the former airbase of RAF St Mawgan, near Newquay. With over 20,000 visitors a year, ranging from young families, aviation enthusiasts and school groups, the team at the museum were keen to start the 2021 summer season with an exciting range of branded clothing for their onsite gift shop. As the founder of Workwear Pro Direct is a keen aviator, Martyn Perry was delighted to engage with the museum and instantly tasked the company’s in-house graphic designer to create numerous ideas for consideration. The WWPD team’s creative went well beyond the traditional museum branded clothing that they
had been selling for the previous 5 years and designed a selection of desirable garments with unique imagery. WWPD also created several humorous T-Shirts and Hoodies that would also be attractive to visitors. The Directors at Cornwall Aviation Heritage Centre were extremely impressed with the imaginative designs and the quality of garments selected. WWPD also sourced new point of sale racking to improve the retail look of the collection in the giftshop. The new range is proving immensely popular with museum visitors. WWPD are supporting the museum retail sales further by building an online shop to allow enthusiasts and supporters of the museum
to purchase T-shirts, Hoodies, Caps and other merchandise in-between return trips to Newquay! The team at Workwear Pro Direct are seasoned experts in helping charities and visitor attractions to maximise their income from merchandise sales, whilst helping to grow their brand awareness to the public. Please contact via hello@workwearprodirect. com to arrange a free, no obligation consultation with one of the team.
www.workwearprodirect.com
Tower Supplies are a Public Sector Approved Supplier of PPE Tower Supplies have been named as a supplier on Crown Commercial Service’s (CCS) RM6157 Building Materials & Equipment Framework for Lot 7, Personal Protecitve Equipment (PPE). The Crown Commercial Service (CCS) supports the public sector to gain the greatest commercial value when buying common goods. CCS helps thousands of public and third sector buyers in the UK with billions of pounds of spending each year. Tower’s Director of Marketing, Mark Dowling said, “The Crown Commercial Service tender process is designed so that their commercial agreements use 54
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competition among suppliers to increase quality and value. For Tower to be successful in this process it demonstrates the company’s strength in this marketplace which is complimented with our 38 years of trading experience.” Framework RM6157 provides buyers with core rates for PPE in 13 categories: First Aid, Coveralls and Gowns, Gloves, Footwear, Hats and Helmets, Spectacles and Goggles, Ear Plugs and Muffs, Face Masks, Rescue Kits, Trousers, Shirts, Jackets and Coats, and Underwear. www.towersupplies.com @DorsetChamber
Dorset Chamber Events
Date
Event
Time
Venue
Price (+VAT)
Simply Networking Online @9
08.50 – 10.30
ONLINE (zoom)
Members Only | Free
13
Simply Networking Online @9
08.50 – 10.30
ONLINE (zoom)
Members Only | Free
28
Simply Networking Live
07:45 – 9:30
AFC Bournemouth Members Only | Free
10
Networking Online @9
08:50 – 10:30
ONLINE (zoom)
Members Only | Free
16
Business Leaders Lunch
12:00 – 02:30
Dudsbury Golf Club
Members Only £30 +VAT
Sept
15
Sponsored by Hillingdon HR
Oct Sponsored by Blue Sky Financial Planning
Nov
Sponsored by IT Support Business
Thinking of joining Dorset Chamber? To attend one of our Simply Networking events as a guest email membership@dorsetchamber.co.uk
International Training Diary Date
Event
Time
Venue
Price (+VAT)
9
Methods of Payment
09:30 – 12.30
ONLINE (zoom)
£150 +VAT for Members £195 +VAT for Non-Members
9
Webinar: Tariff Free Trade – Global Britain Explained
09:30 – 12.30
ONLINE (zoom)
£150 +VAT for Members £195 +VAT for Non-Members
21
Import Procedures
09:30 – 12.30
ONLINE (zoom)
£150 +VAT for Members £195 +VAT for Non-Members
22
Documentary Letters of Credit
09:30 – 12.30
ONLINE (zoom)
£150 +VAT for Members £195 +VAT for Non-Members
23
Agents and Distributors
09:30 – 12.30
ONLINE (zoom)
£150 +VAT for Members £195 +VAT for Non-Members
5
Preference Rules of Origin
09:30 – 12.30
ONLINE (zoom)
£150 +VAT for Members £195 +VAT for Non-Members
6
Inward and Outward Processing
09:30 – 12.30
ONLINE (zoom)
£150 +VAT for Members £195 +VAT for Non-Members
7
Incoterms 2020
09:30 – 12.30
ONLINE (zoom)
£150 +VAT for Members £195 +VAT for Non-Members
Sept
Oct
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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY
Accountants & Tax Advisors
Air Conditioning
Brewery
Albert Goodman, Taunton 0330 333 5039 www.albertgoodman.co.uk
Draper Ventilation Ltd, Dorchester 01202 797151 www.drapervent.com
Hall & Woodhouse Ltd, Blandford St Mary 01258 452141 www.hall-woodhouse.co.uk
Arnold Accounting & Bookkeeping Services Ltd, Christchurch 07513 838434 www.arnoldaccounting.co.uk
Nauticool Ltd, Poole 01202 739937 www.nauticool.com
Pure Milk Vodka Ltd, Beaminster 01308 868844 www.blackcow.co.uk
Universal Maintenance Contracts Limited, Wimborne 01202 891772 www.umc-ac.com
Business Associations
ASfB | Accounting Services for Business, Bournemouth 01202 755600 www.accountingservicesforbusiness.co.uk Bicknell Business Advisers Ltd, Bournemouth 01202 025252 www.bicknells.net Certius Professional Services Limited, Poole 08006 890794 www.certius.co.uk Enrich Accounting Ltd, Bournemouth 07403 407455 www.enrichaccounting.co.uk Filer Knapper LLP, Christchurch 01202 483341 www.filerknapper.co.uk Frost and Company, Dorchester 01202 840225 www.frostandcompany.co.uk Grant Sellers Chartered Accountants, Verwood 01202 824500 www.grantsellers.co.uk Hill Osborne, Poole 01202 678555 www.hillosborne.com Hunts Accountants Limited, SHERBORNE 01935 815008 www.huntsaccountants.co.uk Inspire Professional Services Limited, Poole 01202 717867 www.inspireaccountants.co.uk Mawgan Accounting, Wimborne 01202 022938 www.mawganaccounting.co.uk Mazars LLP, Poole 01202 680777 www.mazars.co.uk Merriefield Limited t/a AIMS Accountants, Broadstone 01202603905 www.aims.co.uk/accountants/tim-daunt/ MLW Accountants, Poole 07900 924872 www.mlwaccountants.co.uk Morris Lane, Poole 01202 715950 www.morrislane.co.uk On The Spot Accountants, Lymington 07973 939228 www.onthespottax.co.uk PKF Francis Clark, Poole 01202 663600 www.francisclark.co.uk Saffery Champness LLP, Bournemouth 01202 204742 www.saffery.com Schofields Chartered Accountants, Bournemouth 01202 555785 www.schofieldsonline.co.uk SJT Accounts Ltd, Bournemouth 07855 295280 www.sjtaccountsltd.com Smith and Williamson, Southampton 02380 827600 www.smithandwilliamson.com Tragor Ltd, Poole 01202 680914 www.tragor.co.uk Ward Goodman Chartered Accountants, Wimborne 01202 875900 www.wardgoodman.co.uk
Architects
Bournemouth Property Association, Bournemouth 01202 204717 www.bpa-online.co.uk
Lionel Gregory Architects Ltd, Poole 01202 723157 www.lionelgregoryarchitects.co.uk
Wimborne BID, Wimborne Minster 01202 888992 www.wimborne.info
QP Architecture, Christchurch 01202 484642 www.qparchitecture.com Vizarc3d Ltd, Blandford Forum 07598460476, vizarc3d.co.uk Western Design Architects, Blandford Forum 01258 830675 www.westerndesignarchitects.com
Audio Visual Equipment MVS Audio Visual, Wimborne 01202 861696 www.mvsav.co.uk Walcom Integration Ltd, Bournemouth 08000 487384 www.walcomintegration.com
Aviation Bournemouth Airport, Christchurch 01202 364174 www.bournemouthairport.com DAeCO, Poole 01202 880302 www.daeco.co.uk FGP Systems ltd, Weymouth 01305 773638 www.fgpltd.co.uk Global Dynamic Support Ltd, Wimborne 01245 475360 www.global-dynamic-support.com Think Research, Poole 01202 765654 www.think.aero
Banking
Business Coaching/ Consultancy 7PM2 Coaching Mentoring & Training, Bournemouth 01202 070372 www.7PM2.com ActionCOACH Bournemouth, Christchurch 07415 517206 www.bournemouth.actioncoach.co.uk Amanda J Green Ltd, 07976 613553 www.ajgleadership.com Aspirin Business Solutions Ltd, Bournemouth 01202 801187 www.aspirinbusiness.com Be Astute Limited, Frome 01373 837331 www.be-astute.co.uk Brian G Ford FCA, Ringwood 01425 472749, David McDonald Consulting Ltd, Bournemouth 07872 407548 www.vistage.co.uk/david.mcdonald Dean Skivington Consulting, Swanage 07532 889488, DELTA Group, Broadstone 01202 690348 www.deltagroup.co.uk Dorset Business Consultants Ltd, Poole 07850 937400, DorsetBusinessConsultants. co.uk
Barclays, Bournemouth 07990 081947,
Dorset Business Mentors, Dorchester 01202 607530 www.dormen.org.uk
HSBC, Bournemouth 03455 848056 www.banking.hsbc.co.uk
Futurum Consulting Ltd, Salisbury 0333 3399926 www.futurum-consulting.co.uk
J.P.Morgan, Bournemouth 01202 342000 www.jpmorgan.com
HANTEC SYSTEMS LIMITED, Eastleigh 023 8166 1995 www.hantec.co.uk
Bars & Restaurants
Insight6 - Dorset, Salisbury 07887 554898 www.insight6.com/dorset
Maison Sax, Poole 01202612150 www.maisonsax.com
Bookkeeping and Payroll Milburn Finance, Bournemouth 01202 535399 www.milburnfinance.com Ookkee, Poole 01202 283214 www.ookkee.co.uk
Branding & Design Becks Neale Designer & Brand Consultant, Ferndown 01202 973017 www.becksneale.co.uk The Crop - Brand consultancy, Bournemouth 07575 358644 www.thecrop.co Workwear Pro Direct, Chard 01460 298615 www.workwearprodirect.com
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J R L Coaching and Consulting, Bournemouth 07795 202982 www.jrlcoaching.co.uk Kickr Business Strategy and Comunications, Bournemouth 07309925005/07366696 www.kickr.uk
Selfless Leadership Ltd, Poole 07712 468338 www.selflessleadership.co.uk SGS United Kingdom Ltd, Ellesmere Port 01276 697715 www.sgs.co.uk Sheridan Lake Associates, Christchurch 07831 310613 www.coachingmentoring.co.uk Smart Quality Services Ltd, Bournemouth 07514 701994 www.smartquality.co.uk SME Assistance - Simon Rigby, Tarrant Monkton 07590 673704 www.smeassistance.co.uk SUCCESSMITH, Poole 07763 316763 www.successsmith.co.uk The Arts Development Company, Dorchester 01305 224901 www.theartsdevelopmentcompany.org.uk The CEO Coach Ltd, Poole 07973 137470 www.jamesakinsmith.co.uk The Change Agent Ltd, Bournemouth 07990 514537 www.thechangeagent.me The Curious Companions, Dorchester 01305542066 www.thecuriouscompanions.co.uk Traction Six, Broadstone 02033 849785 www.tractionsix.co.uk Transitions Life Coaching, Ringwood 01425 472354 www.transitionslifecoaching.co.uk Verace Business Assistance, Poole 07467 952352 www.veraceba.com Wessex Ventures Limited, Ferndown 07768 703809 www.wessexventures.com Workforce Results, Poole 01202 800551 www.WorkforceResults.com
Business Process Automation Provulo, Weybridge 07503 267160 www.provulo.com
Business Recovery & Insolvency Antony Batty & Co, Bournemouth 01202 551193 www.antonybatty.com Even Keel Solutions Limited, Bournemouth 01202237337 www.evenkeelsolutions.co.uk Fortus Business Recovery, Southampton 07776 707725 www.fortusrecovery.co.uk Portland Business & Financial Solutions Limited, Poole 01202 712810 www.portbfs.co.uk Verulam Advisory, Bournemouth 01202 941475 www.verulamadvisory.co.uk
KIMCO, Wimborne 01202 888549 www.kimcoafrica.com/en/
Business Support Delivery Partners
Market Makers, Dorchester 07733 368386,
GetSet for Growth, Bournemouth 0800 7560811 www.getsetforgrowth.com/east-dorset
Mauveworx, Wimborne 01202 865100 www.mauveworx.com Quay Business Associates Ltd, Poole 01202 679225 www.quaybusinessassociates.co.uk Quay Development Coaching, Poole 01202 690415 www.quaydevelopmentcoaching.com
Saline Marine, Upton 07791 902632 www.salinemarine.co.uk
Business Support Services Acquit Debt Collection and Outsourced Credit Control, Poole 01202 432022 www.acquit.org.uk
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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Dorset Business Angels, Bournemouth 01202 706975 www.dorsetbusinessangels.co.uk Evolve, Poole 0333 322 2332 www.evolvemembers.com Flexible Project Management, Broadstone 07710 454065 www.flexiblepm.co.uk
Swanage & District Chamber of Trade, Swanage 07966 462974 www.swanagechamberoftrade.co.uk Weymouth & Portland Chamber of Commerce, Weymouth 07730 135973 www.wpchamber.co.uk
Charity
Lighthouse Poole, Poole 01202 781 320 www.lighthousepoole.co.uk MYTime Young Carers, Poole 01202 710701 www.mytimecharity.co.uk Pavilion Dance South West, Bournemouth 01202 203637 www.pdsw.org.uk
360 Skills For Life, Wimborne 01202 130395 www.360skillsforlife.org
Poole Sea Cadets, Poole 01202 671892 www.sea-cadets.org/poole
Indevity Ltd, Somerton 07854 095048,
About Face, Poole 01202 677340 www.about-face.info
PramaCare, Poole 01202 207300 www.pramafoundation.org.uk
Janus Programme & Project Management, Dorchester 07582 415346 www.janusppm.co.uk
AECC University College, Bournemouth 01202 436300 www.aecc-clinic.co.uk
Rotary International District 1110, Wimborne 01202 882277 www.rotary.org
Gradient (Europe) Ltd, Bournemouth 07595 264368 www.gradient.uk.com
Law Point, Bournemouth 01202 729444 www.law-point.co.uk Signature Office Support, Wareham 07909 042262 www.signatureofficesupport.co.uk The Passionate PA (UK) Ltd, Poole 01202 802863 www.thepassionatepa.co.uk
Care Good Oaks East Dorset, Christchurch 01202 065261 www.goodoakshomecare.co.uk/ eastdorset/ Luxurycare Group Limited, Bournemouth 01202292796 www.luxurycare.co.uk/ Promedica 24 Dorset and Hampshire, Poole 01202 618400 www.promedica24.co.uk/Dorset
Catering & Catering Equipment Comax Ltd, Ringwood 01202 684111 www.comaxuk.com Guarantee Laundries Ltd, Stalbridge 01935 812118 www.guarantee-laundries.co.uk Signature Catering, Ringwood 01425 477665 www.signaturecateringco.co.uk
Chamber of Commerce Bridport Business Chamber of Trade and Commerce, Bridport 07577 199786 www.bridportbusiness.org.uk Dorchester Chamber for Business, Dorchester 01305 360293 www.dorchesterchamber.co.uk Dorset Chamber, Poole 01202 714800 www.dorsetchamber.co.uk Gillingham Chamber of Commerce & Industry, Gillingham 01747 823699 www.gcci.co.uk
Ansbury, Poole 01202 677557 www.ansbury.co.uk Autism Wessex, Christchurch 01202 483360 www.autismwessex.org.uk BCHA, Bournemouth 01202 410500 www.bcha.org.uk CAN (Community Action Network), Poole 01202 466130 www.can100.org Care South, Poole 01202 712400 www.care-south.co.uk Citizens Advice Bournemouth Christchurch and Poole, Bournemouth 01202 290967 www.citizensadvice.org.uk Diverse Abilities, Poole 01202 718266 www.diverseabilities.org.uk DorPIP, Poole 07813 989707 www.dorpip..org.uk Dorset Mind, Bournemouth 01202 099183 www.dorsetmind.uk Dorset Reclaim, Bournemouth 01202 773384 www.dorsetreclaim.org.uk Dorset Wildlife Trust, Dorchester 01305 217987 www.dorsetwildlifetrust.org.uk Education Development Trust, Fareham 01329 559170 www.educationdevelopmenttrust.com Faithworks Wessex, Bournemouth 01202 429037 www.faithworkswessex.org.uk
University Hospitals Dorset NHS Charity, Bournemouth 01202 704060 www.uhdcharity.org/ Wessex Reserves Forces & Cadets Association, Taunton 01823 250110 www.wessex-rfca.org.uk
Savills, Wimborne 01202 856800 www.savills.co.uk Sherborne Holdings Ltd, Bournemouth 01202 303585 www.sydenhams.co.uk Siteright Construction Supplies Ltd, Sturminster Marshall 01258 858028 www.siteright.net Spetisbury Construction Ltd, Wimborne 01202 856685 www.spetisburyconstruction.co.uk T A Colbourne Projects Ltd, Poole 01202 716516 www.tacolbourne.co.uk Vail Williams, Wimborne 01202 558262 www.vailwilliams.com WFBA Consulting Civil and Structural Engineers, Romsey 01794 368241 www.wfba.co.uk
Construction Design & Build
WISE Ability Services Ltd, Bournemouth 0300 3033737 www.wiseability.co.uk
AHH Group, Bournemouth 01202 531 635 www.ahh.org.uk
YMCA Bournemouth, Bournemouth 01202 290451 www.ymcabournemouth.org.uk
All Build Developments, Bournemouth 01202 070560 www.allbuilddevelopments.co.uk
Chemical Supply Analytical Services
Jurassic Coast Ventures Ltd, Bridport 07977 707617 www.sipsclassrooms.co.uk/design
OEMAchem, Southampton 02380 707686 www.oemachem.co.uk
Morgan Sindall Construction, Poole 01202 606801 www.morgansindall.com
Cleaning Services
Woodmace, Poole 07702 714710 www.woodmace.co.uk
AMS Cleaning Ltd, Broadstone 01202 600611 www.amsclean.co.uk Apple Clean, Bognor Regis 0800 587 4571 www.appleclean.co.uk/bournemouth/
Corporate Gifts & Clothing 4Couture.com, Ferndown 08452 260880 www.4couture.com
Dorset Commercial Cleaning, Poole 01202 986700 www.dorsetcommercialcleaning.com
HealthBus Trust, Bournemouth 07395 560343 www.healthbus.co.uk
UK Printed Mugs, Poole 01202 798828 www.ukprintedmugs.co.uk
KM Cleaning Ltd, Bournemouth 07840 846466 www.kmcleaningltd.com
Help and Care, Bournemouth 03001 113303 www.helpandcare.org.uk
Wessex Trophies Limited, Broadstone 01202 650444 www.wessextrophies.co.uk
Construction & Surveyors
Gillingham & Shaftesbury Show, Shaftesbury 01747 823955 www.gillinghamandshaftesburyshow.co.uk
Sherborne Chamber of Trade & Commerce, Sherborne 01935 815 008 www.sherbornechamber.co.uk
Hope HTS, Bournemouth 01202 312231 www.hopehts.com
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The Tank Museum, Bovington 01929 405096 www.tankmuseum.org
Quoin Property Consulting Limited, Wimborne 07710 543305,
The Perfect Source Limited, Wimborne 07813692206 www.yourperfectsource.com
Home-Start North Dorset, Sturminster Newton 01258 473038 www.home-start-northdorset.co.uk
SturBiz - Sturminster Newton Chamber of Commerce, Sturminster Newton 07810 424269 www.facebook.com/SturBiz
Talbot Village Trust, Wimborne 01202 338551 www.talbotvillagetrust.org
Primmer Olds B.A.S Chartered Surveyors, Bournemouth 01202 013015 www.primmeroldsbas.co.uk
Clean Deep Services Ltd., Broadstone 07598 996307 www.cleandeep.co.uk
Shaftesbury & District Chamber of Commerce (SDCC), Shaftesbury 01747 850059/01747 8 www.shaftesburychamber.co.uk
Somerset Chamber of Commerce & Industry, Taunton 01823 444924 www.somerset-chamber.co.uk
Sexual Trauma and Recovery Services (STARS), Poole 01202 308840 www.starsdorset.org
Harry J Palmer (Broadstone) Ltd, Wimborne 01202 842224 www.harryjpalmer.co.uk
Jubilee Sailing Trust, Southampton, 2380449108 www.jst.org.uk
Acheson Construction Ltd, Dorchester 01305 267938 www.achesonconstruction.com Composite Profiles UK Limited, Poole 01202 659237 www.compositeuk.com Godsell Arnold Partnership Ltd, Broadstone 01202 600900 www.gapltd.eu.com
Julia’s House, Poole 01202 644220 www.juliashouse.org
Graham Garner & Partners Ltd, Broadstone 01202 697341 www.ggpl.co.uk
Lewis-Manning Hospice Care, Poole 01202 708470 www.lewis-manning.co.uk
Greendale Construction Ltd, Poole 01202 764551 www.greendaleconstruction.com
March 2021 | Dorset Business Focus
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Couriers & Freight Forwarding AOG Worldwide Ltd, Christchurch 01202 375702 www.aogworldwide.co.uk E-TEL EXPRESS, Ferndown 01202 874156 www.e-telexpress.com Kuehne & Nagel Ltd, Uxbridge 01159 438000 www.home.kuehne-nagel.com Raven Logistics, Poole 01202 800539 www.raven-logistics.co.uk Schenker Ltd, Poole 01202 862150 www.schenker.com
@DorsetChamber
DORSET BUSINESS FOCUS / BUSINESS DIRECTORY
Cyber Security ESET UK, Bournemouth 01202 405405 www.eset.co.uk
Aish Technologies, Poole 01202 307082 www.aishtechnologies.com
Day Nurseries
Aviation & Defence Spares, Poole 01202 768667 www.aviationdefence.co.uk
Tops Day Nurseries, Bournemouth 01202 551553 www.topsdaynurseries.co.uk
Avonwood Developments, Wimborne 01202 868000 www.avonwood.co.uk
Defence
AW Precision Engineering Ltd, Poole 01202 710789 www.awprecisionengineering.co.uk
ATLAS ELEKTRONIK UK LTD, Dorchester 01305 212400 www.atlas-elektronik.com
Digital Agencies Total Guide to Poole, Poole 07814 080119 www.totalguidetopoole.com
Display & Storage Suppliers Shopfitting Warehouse, Wimborne 01258 859900 www.shopfittingwarehouse.co.uk
Distribution Clarendon Specialty Fasteners, Swindon 01793 439166 www.clarendonsf.com De Monchy Aromatics Ltd, Poole 01202 620888, Kong Company Ltd, Salisbury 01722 783211 www.kongcompany.com Pam International, Poole 07496 388327 www.paminternational.co.uk Riverside Aromatics Ltd, Poole 01202 679532 www.riversideaeromatics.com
Education Bournemouth and Poole College, Poole 01202 205500 www.thecollege.co.uk Bournemouth University, Poole 01202 961961 www.bournemouth.ac.uk/businessservices Skills & Learning Adult Community Education, Poole 01202 123444 www.skillsandlearningace.com
Chemring Technology Solutions Ltd, Poole 01202 628155 www.chemring.co.uk G K D Technik Ltd, Wimborne 01202 861961 www.gkdtechnik.com iec Ltd, Poole 01202 339559 www.iecltd.co.uk IS-Rayfast Ltd, Swindon 01793 439136 www.is-rayfast.com Littlemore Scientific Engineering, Gillingham 01747 835550 www.elsec.co.uk Modulift UK Ltd, Poole 01202 621511 www.modulift.co.uk Parvalux Electric Motors, Bournemouth 01202 512575 www.parvalux.com Reidsteel, Christchurch 01202 483333 www.reidsteel.com Safi Valves Ltd, Poole 01202 624618 www.safi-limited.com Smiths Metal Centres Ltd, Verwood 01202 893755 www.smithmetal.com Spherea Test & Services Limited, Christchurch 01202 872800 www.spherea.com Tides Marine International Ltd, Poole 01202 656773 www.tidesmarine.co.uk
Solent University, Southampton 02382 013291 www.solent.ac.uk
Ultra Electronics ENERGY, Wimborne 01202 850450 www.ultra-ncs.com
The Bournemouth English Book Centre, Poole 01202 712908 www.bebc.co.uk
Venture Precision Engineering Group Limited, Poole 01202 724100 www.vpeg.uk.co.uk
Touchstone Training Ltd, Bournemouth 07903 438381 www.touchstonetraining.co.uk
Environmental Services
Weymouth College, Weymouth 01305 208919 www.weymouth.ac.uk
Electrical Services Drewlec Electrical Services, Bournemouth 01202 575757 www.drewittgroup.co.uk
Energy Efficiency Services Thermal & Acoustic Solutions Ltd, Christchurch 01202 487463 www.thermalacoustics.co.uk
Engineering A & M Defence & Marine Services Ltd, Wimborne 01202 828700 www.amdefencemarine.co.uk Aeronautical & General Instruments Ltd, Poole 01202 689022 www.agiltd.co.uk
Floodmate, Poole 0800 932690077904744 www.floodmate.co.uk SUEZ recycling and recovery UK, Maidenhead 0800 093 1103 www.suez.co.uk
Event Management & Equipment BH Live, Bournemouth 01202 055555 www.bhlive.org.uk
Facilities Management Candour Facilities Management Limited, Ringwood 07766 397605 www.candourfm.com
Financial Services Apex CB Financial Planning, Poole 01202 622223 www.apexcb.com Archway Financial Solutions LLP, RINGWOOD 01425 600616 www.archwayfs.com Baggette Wealth Management Ltd, Poole 01202 676983 www.baggette.co.uk Blue Sky Financial Planning Ltd, Poole 01202 756560 www.blueskyfp.co.uk Business Cash Enabler, Bournemouth 07732 627085 www.businesscashenabler.co.uk Cherry Mortgage & Finance Ltd, CHRISTCHURCH 01202 925365 www.cherryfinance.co.uk Church House Investment Management, Sherborne 01935 382620 www.ch-investments.co.uk Creditplus, Poole 01202 684898 www.creditplus.co.uk First Capital Finance Ltd, Bournemouth 01202 434000 www.firstcapitalfinance.co.uk Ideal Financial Solutions, Poole 01202 916488 www.idealfinancialsolutions.co.uk Investec Wealth & Investment Limited, Bournemouth 01202 208100 www.investecdfm.co.uk JRS Finance Group Limited, Ringwood 07825 286887 www.jrsassetfinance.co.uk Lester Brunt Wealth Management, Wimborne Minster 01202 695801 www.lesterbrunt.co.uk Lewis & Co (Investments & Pensions) Limited, Poole 01202 718400 www.lewisinvestment.co.uk Life Matters, Poole 01202 025481 www.lifemattersfp.com Moneycorp, South West London 02078 287000 www.moneycorp.com NFU Mutual West Dorset, Beaminster 01308 862774 www.nfumutual.co.uk/beaminster Peter Harding Wealth Management, Poole 01202 830730 www.peterhardingwm.co.uk Prosper Protect Limited / Prosper Mortgage Centre, Blandford Forum 01258 792274 www.prospermortgagecentre.co.uk
Strategic Solutions Chartered Financial Planners, Bournemouth 01202 769890 www.ssfs.co.uk Teachers Building Society, Wimborne 01202 843500 www.teachersbs.co.uk The Lewis Workplace Pension Trust, Poole 01202 738650 www.lewismastertrust.co.uk The Mortgage Explorer, New Milton 01425 627511 www.brooklandscommercialfinance.com/ TheNonExec, Ringwood 01202 828266 www.thenonexecutive.com Wavecrest Capital Ltd, Bournemouth 01202 779147 www.wavecrestcapital.co.uk WHIreland Wealth Management, Poole 01202 974111 www.whirelandwm.com Y-Not Finance, Ferndown 01202 912182 www.y-notfinance.co.uk
Food & Drink ABP Yetminster, Yetminster 01935 872777 www.abpfoodgroup.com BV Dairy, Shaftesbury 01747 851855 www.bvdairy.co.uk Harlees Fish and Chips, Wimborne 01202 602524 www.harlees.co.uk Keith Spicer Ltd, Wimborne 01202 863800 www.keith-spicer.co.uk Organix Brands Ltd, Bournemouth 07458 022789 www.organix.com Rossi International Ltd, Wimborne 01258 857210 www.rossiinternational.co.uk The Jordans & Ryvita Company, Dorchester 01305 751000 www.dorsetcereals.co.uk The Watercress Company, Dorchester 01305 250875 www.thewatercresscompany.co.uk The White Hart Wimborne Ltd, Wimborne 01202 848478 www.whitehartwimborne.co.uk
Funeral Services & Directors F C Douch & Son (Funerals), Wimborne 01202 882936 www.fcdouch.co.uk Nicholas O’Hara Funeral Directors Ltd, Wimborne 01202 882134, oharafunerals.co.uk/
Furniture Custom World Dorset Ltd, Ferndown 01202 896816 www.customworldbedrooms.co.uk G P & J Baker Limited, Poole 01202 266999 www.gpjbaker.com
Graphic Design
Quilter Financial Advisers, Ringwood 07736 561429 www.linkedin.com/in/paul-read-16574633/
Design Pit, Salisbury 01722 440654 www.designpit.co.uk
Green Energy
Foresolutions Limited, Ringwood 023 80249860, foresolutions.co.uk
Redwood Business Finance Ltd, Bournemouth 07702 098884 www.redwoodbusinessfinance.co.uk
Lashings World X1 Ltd, Ferndown 07846 947397 www.lashingsworld.com
SG Financial Ltd, Poole 07775 710551 www.sg-financial.com/
Quadrant2Design, Poole 01202 723500 www.quadrant2design.com
Shield Corporate Finance Ltd, London 01202 330200/07980 2 www.sellingabusinessformore.co.uk
Bournemouth 7s, Poole 01202 545630 www.diamondsportinggroup.com
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Voltalia UK PLC, London W6 07989 494455 www.voltalia.com
Health Bioenergetics Systems Technology Group Ltd, Poole 01202 785888 www.neshealth.com
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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Bridge Health & Wellbeing, Christchurch 01202 473800 www.bridgehw.com BWT Physio, Poole 01202 749514 www.bwtphysio.co.uk CryoShower, Swanage 07532889488 www.cryoshower.co.uk DDC Dolphin Limited, Poole 01202 731555 www.ddcdolphin.co.uk Footfocus Podiatry, Ringwood 01425 837570 www.footfocuspodiatry.co.uk Healthful Mind Clinic, Wimborne 0333 7726233 www.healthfulmindclinic.co.uk Kestrel Medical Ltd, Broadstone 01202 658444 www.vocalzone.com Liberty Private Care, Christchurch 01202 800494 www.libertyprivatecare.co.uk Livewell Dorset, Weymouth 01305 233105 www.livewelldorset.co.uk Moors Manor Care Home - Barchester Healthcare, Ringwood 01202 863610 www.barchester.com Nuffield Health Bournemouth Hospital, Bournemouth 01202 702809 www.nuffieldhealth.com Rewrite Your Story, Dorchester 08455274https://d809 www.rewriteyourstory.org.uk Therapy Partners, Poundbury, Dorchester 08455274809 www.therapypartners.co.uk
Kingston Country Courtyard, Corfe Castle 01929 481066 www.kingstoncountrycourtyard.com
Coversure Insurance Services (Poole & Weymouth), Poole 01202 929141/01305 4 www.coversure.co.uk/poole
Marsham Court Hotel, Bournemouth 01202 552111 www.marshamcourthotel.co.uk
Gallagher Insurance Brokers, Bournemouth 08002 988707 www.ajg.com/uk/
Minterne Estate, Dorchester 01300 341370 www.minterne.co.uk Oceana Hotels, Bournemouth 01202 298350 www.oceana-collection.com Summer Lodge Hotel, Dorchester 01935 482000 www.summerlodgehotel.com The Hilton Bournemouth, Bournemouth 01202 804775 www.bournemouthhilton.com Village Hotel Bournemouth, Bournemouth 01202 416147 www.village-hotels.co.uk
HR Absolute Works Dorset, Poole 01202 241763/07730 7 www.absoluteworks.co.uk/hr-dorset/ Hillingdon HR, Poole 07795 558648 www.Hillingdonhr.co.uk HR Business Solutions Ltd, Bournemouth 07931 530497 www.hrbusinesssolutionsltd.co.uk Jurassic HR, Weymouth 07873 874478 www.jurassichr.com Lumine Development Ltd, Shaftesbury 07841 068727 www.lumine.co.uk
Health & Safety
Nicola Green Consultancy, Gillingahm 07795655507 www.nicolagreenconsultancy.co.uk
A3C (U.K.) Limited, Blandford Forum 07702 013198 www.a3c.co.uk
Purple HR Ltd, Wimborne 01202 801047 www.purplehr.co.uk
Chris Cahill Ltd (H&S), Dorchester 07836656749 www.chriscahill.co.uk
Rely HR & Training Services, Dorchester 01305 889781 www.rely.company
Fire Door Controls, Ferndown 0845 2260536 www.firedoorcontrols.co.uk
Streetwise HR Ltd, Bournemouth 0844 682 7488 www.streetwisehr.co.uk
Quadrant Safety, Poole 01202 622391 www.quadrantsafety.com
The HR Team South Coast LTD, Poole 01202 701414 www.thehrteam.co.uk
Holiday Parks
Treenhill Consulting Ltd, Fordingbridge 0330 0010030/07508 4 www.treenhill.co.uk
Hoburne Ltd, Christchurch 01425 277661 www.hoburne.com West Dorset Leisure Holidays, Bridport 01308 422139 www.wdlh.co.uk
Home Improvements Southern Softflow, Wimborne 01202 828241 www.southernsoftflow.co.uk
Home Technology Living Home Technology, Poole 01202 775133 www.livinghometech.co.uk
The Data Vault, Bournemouth 01202 375079 www.thedatavault.uk
Landscape Services
NFU Mutual Wessex, Wareham 01929 553472 www.nfumutual.co.uk/wareham
Eazy Garden Ltd, Ferndown 01202 978373 www.eazygarden.co.uk
The Insurance Institute of Bournemouth, Bournemouth 01202 518242 www.localinstitutes.cii.co.uk/bournemouth
Landscape Supplies & Aggregates
UK Health Insurance, Poole 01202 756352 www.ukhealthinsurance.com Vitality, Bournemouth 0345 279 8877 www.vitality.co.uk
Interior Design Margo and Mya Ltd, Dorchester 01305 235503 www.margoandmya.co.uk
IT A B S Computer Systems Ltd, Poole 01202 770900 www.absgb.com Bournemouth Digital, Bournemouth 01202 800994 www.bournemouth.digital C3IA Solutions Limited, Poole 01202 721123 www.c3iasolutions.co.uk Chillblast, Poole 01202 068333 www.chillblast.com ENHANCED, Poole 01202 308000 www.enhanced.co.uk Glitch IT Limited, Christchurch 01202 237996 www.glitch.services
M B Wilkes, Wimborne 01258 857465 www.mbwilkes.com Suttle Stone Quarries, Swanage 01929 439444 www.suttles.co.uk
Laundry Service & Equipment Tech2Serv Ltd, Bournemouth 07917 542246 www.tech2serv.co.uk
Lifts Supply & Installation Bourne Lifts Ltd, Ferndown 01202 582923/07808 8 www.bournelifts.co.uk
Local Authority BCP Council, Bournemouth 01202 454630 www.bcpcouncil.gov.uk Dorset Council, Dorchester 01305 221000 www.dorsetforyou.com Dorset Local Enterprise Partnership, Poole 01202 962719 www.dorsetlep.co.uk/invest-in-dorset/
Manufacturing
ITEC Connect Ltd, Wimborne 01202 848866 www.itecgroup.co.uk
A & E Connock (Perfumery & Cosmetics) Ltd, Wimborne 01425 653367 www.connock.com
ITSB, Bournemouth 03300 881 335 www.itsupportbusiness.co.uk
A B Precision (Poole) Ltd, Poole 01202 665000 www.abprecision.co.uk
Juice Broadband, Poole 01202 332331 www.juice-broadband.com
Abbey Supply Co Ltd, Poole 01202 623258 www.abbeysupply.com
Keyfort Ltd, Bournemouth 08448 014580 www.keyfort.co.uk
Ability Projects Ltd, Poole 01202 305800 www.abilityprojects.com
Kimcell Ltd, Dorchester 01202 755300 www.kimcell.com
AlfaTronix Ltd, Poole 01202 715517 www.alfatronix.com
ViewHR Ltd, Ringwood 01425 205390 www.viewhr.co.uk
Koreti, Poole 01202650333 www.koreti.com/
Alltrista Plastics Limited, Christchurch 01202 483636 www.jadexinc.com
Import/Export Services
Netriver Systems Limited, Weymouth 02087 060995 www.netriver.co.uk
Ashland Industries Europe – ISP Microcaps UK Ltd, Poole 01202 627352 www.ashland.com
International Trade Matters, Bampton 01398 332881 www.internationaltradematters.com
Insurance A -One Insurance Group, Ringwood 01425 480700 www.aoig.co.uk
Hotels & Conferencing
A Plan Insurance Poole, Poole 01202 644390 www.aplan.co.uk/poole
Bournemouth Carlton, Bournemouth 03300 283411 www.bestwestern.co.uk
All Insure Services Ltd, Blandford Forum 01258 488879 www.allinsureservices.co.uk
Bournemouth Highcliff Marriott Hotel, Bournemouth 01202 557702 www.bournemouthhighcliffmarriott.co.uk
Coleman Marine Insurance a Gallagher Company, Poole 01202 647400 www.stackhouse.co.uk
Chewton Glen, New Milton 01425 275341 www.chewtonglen.com
Cornish Mutual, Truro 07814929262/ 01872 2 www.cornishmutual.co.uk
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TECHNEDs Ltd, Poole 03333 031047 www.techneds.co.uk
March 2021 | Dorset Business Focus
Newburgh Networks Limited, Blandford forum 01258 444999 www.newburghnetworks.com QuoStar Solutions Ltd, Bournemouth 0845 644 0331 www.quostar.com SecQuest Information Security Ltd, Southampton 0345 19 31 337 www.secquest.co.uk
ASM Assembly Systems (Weymouth)., Weymouth 01305 760760 www.asm.com BEST Fittings Ltd, Gillingham 01747 312672 www.bestfittings.co.uk BOFA International Ltd, Poole 01202 699444 www.bofa.co.uk
SPC IT, Poole 01202 935593 www.spcit.co.uk
Bowmill Engineering Ltd, Poole 01202 266266 www.bowmill.co.uk
Target IT Services, Bournemouth 01202 538488 www.target-its.co.uk
British Diamond Wire Die Co Ltd, Poole 01202 745104 www.balloffetdie.com
Tech Wessex, Weymouth 01305 300320 www.techwessex.net
C R Instruments ltd, Christchurch 01202 989822 www.crinstruments.co.uk
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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY C.C.Moore & Co Ltd, Sturminster Newton 01963 362234 www.ccmoore.com
Honeywell Analytics Ltd, Poole 01202 676161 www.honeywellanalytics.com
Siemens Traffic Mobility, Poole 01202 782000 www.siemenstraffic.com
Intergage Ltd, Wimborne 01202 684009 www.intergage.co.uk
Caleva Process Solutions Ltd, Sturminster Newton 01258 471122 www.caleva.co.uk
Hydreco Hydraulics Limited, Poole 01202 627500 www.hydreco.com
Sigma-Aldrich, Poole 0800 717181 www.merckgroup.com
Key Digital Agency Ltd, Dorchester 01305 542000 www.key.digital
I C B Waterproofing, Poole 01202 785200 www.icb.uk.com
Solentim Ltd, Wimborne 01202 798510 www.solentim.com
Motley.co.uk, Sturminster Newton 01258 807695 www.motley.co.uk
I C Brindle & Co Ltd, Broadstone 01202 657814 www.icbrindle.com
Sontronics, Poole 01202 722583 www.sontronics.com
Media & Film
Industrial Abrasives Ltd, Christchurch 01202 303362 www.indab.com
Strouden Joinery, Poole 01202 696123 www.stroudenjoinery.com
Kallo Foods Ltd, Camberley 01276 609000 www.kallo.com
Sunseeker International, Poole 01202 382222 www.sunseeker.com
KVP EU Ltd, Beaminster 01308 867020 www.kvpvet.com
Superior Seals Limited, Wimborne 01202 854335 www.superiorltd.com
Global Brand Communications, Bournemouth 01202 727070 www.discoverglobal.co.uk
Lillidale Ltd, Wimborne 01202 848456 www.lillidale.co.uk
Tecan Ltd, Weymouth 01305 765432 www.tecan.co.uk
Image Republic Ltd, Wimborne 01202 820555 www.imagerepublic.co.uk
Lotek UK Ltd, Wareham 01929 552992 www.lotek.com
Thompson Valves Ltd, Poole 01202 647827 www.thompson-valves.com
Lush Manufacturing Ltd, Poole 01202 664040 www.lush.co.uk
Time & Data Systems International Ltd, Poole 01202 723535 www.tdsi.co.uk
Plato Video Ltd, Bournemouth 07557 448526 www.platovideo.co.uk
Carlisle Fluid Technologies UK Ltd, Bournemouth 01202 571111 www.carlisleft.eu Caterpillar Marine Power UK Ltd, Wimborne 01202 796000 www.marine.cat.com CBRNergetics Ltd, Poole 01202 800298 www.cbrnergeticsltd.com CDA Products Limited, Shaftesbury 01747 352999 www.cdaproducts.co.uk Concept Cables Ltd, Blandford Forum 01258 480603 www.conceptcables.com Confex Technology Ltd, Poole 01202 881466 www.confexuk.com Coty International BV, Bournemouth 01202 524141, Cygnus Instruments Ltd, Dorchester 01305 265533 www.cygnus-instruments.com Darlena Ltd, Bournemouth 01202 302010 www.darlena.co.uk Dometic Group Ltd, Blandford Forum 03446 260141 www.dometicgroup.com Electronic Technicians Ltd, Wimborne 01202 897722 www.etluk.co.uk Enovation Controls Ltd, Salisbury 01722 410055 www.enovationcontrols.eu Farrow & Ball, Wimborne 01202 876141 www.farrow-ball.com Ferrari Stainless & Alloys Limited, Three Legged Cross 01202 823346 www.ferraristainless.com Field International Limited, Poole 01202 676331 www.fieldinternational.com
Magicard Ltd, Weymouth 01305 470000 www.magicard.com Marden Edwards Ltd, Wimborne 01202 861200 www.mardenedwards.com Motion Control Products Ltd, Bournemouth 01202 599922 www.motioncontrolproducts.com Neal’s Yard Remedies, Gillingham 01747 834665 www.nealsyardremedies.com NETZSCH Pumps & Systems Ltd, Dorchester 01935 483900 www.netzsch.com Nexus Cooling Ltd, Poole 01202 250100 www.nexuscooling.co.uk Nunet Ltd, Ringwood 01202 821572 www.nunetsolutions.co.uk
FireSTOP Manufacturing Ltd, Dorchester 01305 213112 www.firestopltd.co.uk
Oakmount Control Systems Ltd, Yeovil 01935 478588 www.oakmountcs.net/data
Flowbird Transport Limited, Poole 01202 339339 www.flowbird.group/transport
Packline Ltd, Poole 01202 307700 www.packline.co.uk
Focal Point Fires, Christchurch 01202 499330 www.focalpointfires.co.uk
Physicool Ltd, Dorchester 07778 274265 www.physicool.co.uk
Gemini 2000 Ltd, Poole 01202 666700 www.gemini2k.com
Polyhose (UK) Ltd, Christchurch 01202 478334 www.polyhose.com
Get Fresh Cosmetics Ltd, Bournemouth 01202 859059 www.bombcosmetics.co.uk
Precision Acoustics Ltd, Dorchester 01305 264669 www.acoustics.co.uk
Greens Combustion, Poole 01202 607563 www.greenscombustion.com
Primetals Technologies Limited, Christchurch 01202 331000 www.primetals.com
Griff IVD Ltd, Yeovil 07778 997464 www.Griff-ivd.com Hamworthy Combustion Engineering, Poole 01202 662717 www.johnzinkhamworthy.com
R. Hamilton & Co. Ltd, Mere 01747 860088 www.hamilton-litestat.com Rowland Sandwith Ltd, Wimborne 01202 882323 www.h-h-hancock.co.uk
Hamworthy Heating Limited, Poole 01202 662500 www.hamworthy-heating.com
S K C Ltd, Blandford Forum 01258 480188 www.skcltd.com
Heatric Division of Meggitt (UK) Ltd, Poole 01202 627084 www.heatric.com
Sargasso Worldwide Industrial Limited, Sturminster Newton 07743 877690 www.sargassoworldwide.com
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Trimetals Limited, Blandford Forum 01258 459441 www.trimetals.co.uk
Bauer Media, Fareham 01489 481057 www.wave105.com Dorset Biz News Ltd, Poole 07838 858228 www.dorsetbiznews.co.uk
The Blackmore Vale, Sturminster Newton 01258 472572 www.theblackmorevale.co.uk
Motivational Speaker & Trainer
Tyrol Tyre Sealant Manufacturer, Christchurch 01202 470257/07710 4 www.tyrol.org.uk
Peter Radford Speaker, Sturminster Newton 07884 946219/ 012588 www.peterradfordspeaker.com
Vapormatic UK Limited, Exeter 01392 435461 www.vapormatic.com
The Inspiration Bureau Ltd, Bournemouth 07717 870390 www.inspirationbureau.co.uk
Violegen, Poole 01202 026656 www.violegen.com
Motoring Sales & Servicing
Wessex Filters Ltd, Poole 01202 671671, Willie’s Cacao, Cullompton, * www.williescacao.com WRES Ltd, Poole 01202 674480 www.wres-welding.co.uk Wyndham Page Ltd, Poole 01202 734656 www.wyndhampage.com
Marine Actisense, Poole 01202 746682 www.actisense.com Fireboy Xintex UK Operations Ltd., Poole 08453 899462 www.fireboy-xintex.com
Marketing PR & Web Developers B4B Marketing, Poole 01202 684400 www.b4b.co.uk
Breeze Volkswagen, Poole 01202 713000 www.breeze-volkswagen.co.uk E T S Truck & Van, Poole 01202 669339 www.etstrucks.co.uk Hendy Group, Eastleigh 023 8024 2616 www.hendy.co.uk/ Hughes International Ltd, Poole 01202 744777 www.hughesint.com Marshall BMW/MINI, Bournemouth 01202 535535 www.marshallbournemouthbmw.co.uk OKO Global LLP, Tiverton 02078 703156 www.oko.com Poole Audi, Poole 01202 775050 www.pooleaudi.co.uk Star Tech Ltd, Poole 01202 694758 www.star-tech.co.uk
Caron Khan Consultancy, Bournemouth 07967 524578 www.caronkhan.co.uk
Volvo Cars Poole, Poole 01202 065555 www.volvocarspoole.co.uk
Darren Northeast PR Ltd, Bournemouth 01202 676762 www.darrennortheast.co.uk
Notary Services
Digital Storm Limited, Poole 01202 298392 www.digitalstorm.co.uk
Paul Wintle Notary Public, Bournemouth 01202 267818 www.notarypublicpoole-pwintle.com
Office Furniture
Dorset Media, Ferndown 07516 679004 www.dorset-media.com
Osmond Ergonomics, Wimborne 01202 850550 www.ergonomics.co.uk
Dorset Tech, Gillingham 01258 808577 www.dorset.tech
Office Supplies
Insightful UX Ltd, Poole 01202 912760 www.insightfulux.co.uk
Ace Office Environments Ltd, Bournemouth 01202 240000 www.aceoffice.co.uk
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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY
Patents & Trademarks
Recruitment
IP Consult, Swanage 01929 421925 www.ipconsult.co.uk
Aspire Jobs Ltd, Ringwood 07974429217 www.aspirejobs.co.uk
Pharmaceutical
Bijou Recruitment, Bournemouth 07941 319420 www.bijourecruitment.com
PHARMAQ Ltd, Fordinbridge 01425 656081 www.pharmaq.no
Photographer Andrew Plant Photography & Video, Wimborne 01202 886375 www.andrewplantphotography.com South Coast Virtual Tours, Highcliffe 01425 333161 www.southcoastvirtualtours.co.uk
Mploy Staffing Solutions Ltd, Poole 01202 668360 www.mploystaff.com
Print In The Bag, Dorchester 08000949392 www.printinthebag.co.uk
The Work Shop, Ringwood 01425 489393 www.thework-shop.co.uk
The Minster Press, Wimborne 01202 882277 www.printsolutions.co.uk
Recycling & Waste
GH Property Management Ltd, Southampton 03453 080988 www.gh-propertymanagement.co.uk
Property Sales and Rental ASN Capital, Bournemouth 01202 771441 www.asncapital.com Castleman Estate Agents, Ferndown 01202 117288 www.castlemanestateagents.co.uk D J Property, Weymouth 01305 778896 www.djproperty.com Goadsby & Harding (Survey & Valuation) Ltd, Bournemouth 01202 550000 www.goadsby.com James Drewitt & Son Ltd, Bournemouth 01202 575757 www.drewittgroup.co.uk Move On Sales and Lettings, Poole 01202 711169 www.moveonrentals.com
Public Relations & Marketing Consultants Deep South Media Ltd, Bournemouth 01202 534487 www.deepsouthmedia.co.uk Liz Lean PR, Poole 01202 701828 www.lizleanpr.co.uk
Publications IMS Group, Bournemouth 01202 611100 www.ims-group.co.uk Local IQ, Bournemouth 07767 667785 www.bournemouthecho.co.uk/dorsetecho. co.uk Pulford Publicity Ltd (inc. Mags4Dorset & Brightbox Designs), Ferndown 01202 870270 www.mags4dorset.co.uk
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Forerunner Personal Catering, Bournemouth 01202 434555 www.hotmealsonwheels.com
Security
Vanguard Security Services Ltd, Bournemouth 01202 523573 www.vanguard-services.co.uk
TeamJobs, Poole 01202 445700 www.teamjobs.co.uk
Estatesman, Sherborne 01935 319777,
Frettens LLP, Christchurch 01202 499255 www.frettens.co.uk
Rubicon Recruitment Group, Poole 01202 680311 www.rubiconpeople.co.uk
C M P Printing Limited, Poole 01202 739993 www.cmp-uk.com
Property Management
School Meals Provider
RFS Technology Ltd, Wimborne 01425688466 www.rfstechnology.com
Sheridan Maine Recruitment Ltd, Bournemouth 01202 970970 www.sheridanmaine.com
Xerocad Limited, Ferndown 01202 897297 www.xerocad.co.uk
Ellis Jones Solicitors LLP, Bournemouth 01202 525333 www.ellisjones.co.uk
Oyster Recruitment Limited, Poole 03333 443034 www.oyster-recruitment.co.uk
Printing Services & Supplies
The Print Agency, Wimborne 01202 872777 www.theprintagency.com
Kiwi Design, Verwood 01202 822634 www.kiwidesign.co.uk
Eco Sustainable Solutions, Christchurch 01202 593601 www.thisiseco.co.uk W & S Waste Management Ltd, Poole 01202 675564 www.wsrecycling.co.uk
Removals & Storage BH Storage Limited t/a easyStorage, Poole 01202 932299 www.easystorage.com Leatherbarrows Removals & Storage Ltd, Christchurch 01202 578581 www.leatherbarrows.co.uk Maidmans Moving and Storage Limited, Poole 01202 681 397 www.maidmans.com Store & Secure Self Storage, Bournemouth 01202 520220 www.storeandsecure.co.uk
Retail Brewery Square, Dorchester 01305 267777 www.brewerysquare.com Dacombes of Wimborne, Wimborne 01202 882615 www.dacombesofwimborne.com Emergency vehicle services Ltd / K9 Cars, Poole 07454 999999 www.K9-cars.com
Serviced Offices Bayside Business Centre Ltd, Poole 01202 282042 www.baysidebusinesscentre.co.uk BizSpace Poole & Christchurch, Poole 01202 853100/01202 0 www.bizspace.co.uk/spaces/poole
Signage Signs Express Bournemouth, Christchurch 01202 797239 www.signsexpress.co.uk/branch/ bournemouth
Social Media Agency South Coast Social Ltd, Bournemouth 01202 985022 www.southcoastsocial.com
Software/ Cloud Services Chittak, Bournemouth 01202 611711 www.chittak.co.uk
Creative Retail Solutions, Poole 01202 233088 www.creativeretailsolutions.co.uk
March 2021 | Dorset Business Focus
Matthew and Matthew, Bournemouth 01202 437179 www.mm4law.co.uk Paris Smith LLP, Southampton 023 8048 2482 www.parissmith.co.uk Preston Redman LLP, Bournemouth 01202 292424 www.prestonredman.co.uk Steele Raymond LLP, Bournemouth 01202 204598 www.steeleraymond.co.uk Stowe Family Law LLP, Christchurch 01202 113664 www.stowefamilylaw.co.uk/offices/ bournemouth Trethowans, Bournemouth 01202 338585 www.trethowans.com
Sports & Leisure AFC Bournemouth, Bournemouth 01202 726322 www.afcb.co.uk
Dorset County Football Association, Poole 01202 682375 www.dorsetfa.com
Rifu UK Ltd, Bournemouth 01202 923222 www.rifu.com Servana Managed Services Ltd, Bournemouth 01202 026522 www.servanamanaged.com Solweb Ltd, Ferndown Industrial Estate 01202 232846 www.solweb.co.uk Spyrosoft Ltd, Ferndown 01202 862311 www.spyro-soft.com Talk Think Do, Wimborne 01202 375647 www.talkthinkdo.com
Solar/Green Energy
Retail & Commercial Interiors
Lester Aldridge LLP, Bournemouth 01202 786161 www.lesteraldridge.com
Optimum BI Limited, Christchurch 07968054992 www.optimumbi.com
OnBuy.com, Poole 01202 048630 www.OnBuy.com
Watt to Wear Ltd, Wiveliscombe 01984 622010 www.watt-to-wear.co.uk
Laceys Solicitors LLP, Bournemouth 01202 377800 www.laceyssolicitors.co.uk
Bowl Central, Bournemouth 01202 093000 www.bowlcentral.co.uk
V88 Apps, Poole 07721 776312 www.v88.co.uk
The Paddock Pantry Ltd, Sturminster Newton 01258 473336 www.thepaddockpantry.co.uk
Humphries Kirk, Wareham 01305 251007 www.hklaw.eu
KFA Connect, Ringwood 01425 484445 www.kfa.co.uk
New Look Retailers LTD, Weymouth 01305 765000 www.newlook.com
The Dolphin Shopping Centre, Poole 01202 673906 www.dolphinshoppingcentre.co.uk
Gunnercooke LLP Bournemouth Hub, Bournemouth 07464952151, gunnercooke.com/
W H White Limited, Wimborne 01202 612504,
Solicitors Barker Brettell LLP, Southampton 02380 336970 www.barkerbrettell.co.uk Battens Solicitors Ltd, Dorchester 01305 250560 www.battens.co.uk Coles Miller Solicitors LLP, Poole 01202 673011 www.coles-miller.co.uk Dutton Gregory Solicitors LLP, Bournemouth 01202 315005 www.duttongregory.co.uk
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Dudsbury Golf Club Hotel & Spa, Ferndown 01202 593499 www.dudsburygolfclub.co.uk Hoburne Golf, Verwood 01202 814088 www.hoburnegolf.com Individuality Swimming Ltd, Poole 01202 031701 www.individualityswimmingandfitness. co.uk/ Muc-Off Ltd, Poole 01202 307790 www.muc-off.com Rock Reef (Bournemouth Pier), Bournemouth 01202 983983 www.rockreef.co.uk Rockley Watersports Ltd, Poole 01202 677272 www.rockleywatersports.com Thrive Personal Training Limited, Bournemouth 07900 692014 www.thrivepersonaltraining.co.uk
Stonemasons Portman Stone Limited, Christchurch 01202 484340 www.portmanstone.com
Telecommunications 4Com plc, Bournemouth 03304 444444 www.4com.co.uk Buzz Networks Ltd, Poole 02034 888812 www.buzzconnect.co.uk
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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Citrus Telecommunications Ltd, Bournemouth 03451 939393 www.boxclever-solutions.co.uk City Fibre Holding Ltd, Bournemouth 02035 100602 www.cityfibre.com Crystal Clear Telecom Ltd, Bournemouth 01202 941040 www.crystalcleartelecom.co.uk ElemenTel, Romsey 0330 024 8998 www.elementel.co.uk Grapevine (Telecoms & IT), Poole 01202 644434 www.grapevine.uk.com International Push to Talk Ltd, Christchurch 01202 240366 www.iptt.co.uk Phones 4 Business Limited, Bournemouth 01202 705030 www.phones4business.com Squire Technologies Ltd, Dorchester 01305 757314 www.squire-technologies.co.uk Telesoft Technologies Ltd, Blandford 01258 480880 www.telesoft-technologies.com Town & Country Communications, Bournemouth 01202 514444 www.town-country-comms.co.uk TTS Media & Communications Ltd, Beaminster 01308 888020 www.facebook.com/ groups/247229492149705 VoIP Unlimited, Poole 01202 612000 www.voip-unlimited.net
Tool Hire & Sales EquipAxxess Limited, Bournemouth 01202 768383 www.equipaxxess.com
Town Planning Consultants
Transport & Logistics
Chapman Lily Planning Ltd, Wareham 01929 553818 www.clplanning.co.uk
Brittany Ferries, Poole 08712 440411 www.brittany-ferries.co.uk
Intelligent Land, Ferndown 01202 570471 www.intel-land.com
Channel Seaways Ltd, Poole 01481 723400 www.channelseaways.co.uk
Training
John Pipe Limited, Poole 01202 715888 www.johnpipe.co.uk
Arena4Finance, Wimborne 01202 849691 www.arena4finance.co.uk Aspire Training Team, Bournemouth 01202 551553 www.aspiretrainingteam.co.uk Aspire4Business, Poole 07802 322828 www.aspire4business.com Contact Consulting (UK) Ltd, Dorchester 01305 257430 www.contactconsultinguk.com/ Dragonfly Wellness Dorset, Shaftesbury 07979 052236 www.dragonflywellnessdorset.com Exalt Training Ltd, Wareham 07889 502247 www.exalt-training.com LDS Training, London 02039 209348 www.ldstraining.co.uk Locomotivation, Poole 01202 567204 www.locomotivation.co.uk Micro Nav Limited, Bournemouth 01202 764444 www.micronav.co.uk Ouch Training Team Ltd, Wimborne 01202 880999 www.ouchtraining.co.uk Pitman Training Bournemouth & Poole, Bournemouth 01202 031712 www.pitman-training.com
More Bus / Excelsior Coaches, Poole 01202 338420 www.morebus.co.uk Poole Harbour Commissioners, Poole 01202 440210 www.phc.co.uk PRC Streamline Group (Taxis & Executive Transport), Bournemouth 01202 373737 www.prcstreamline.co.uk The Avocado Shop Ltd, Chobham 07925 431589 www.theavocadoshop.co.uk Yellow Buses and Coaches, Bournemouth 01202 636046 www.yellowbuses.co.uk
Travel Ally Case Travel Counsellors for Leisure., Bournemouth 01202 375180 www.travelcounsellors.co.uk/ally.case Condor Ferries Ltd, Poole 03456 091030 www.condorferries.com Katharine Cleall Travel Counsellors for Business., Ringwood 01202 802166 www.tctravelmanagement.co.uk/katharine. cleall
Utilities Business Savings Experts, Shaftesbury 01963548008 www.businesssavingsexperts.co.uk/
D&A Procurement Ltd, Bournemouth 07956 311336 www.daprocurement.co.uk Power Audit.UK, Wimborne 0800 304 7588 www.poweraudit.uk U4L Limited, Bournemouth 01202 800200 www.u4luk.com
Vehicle Leasing Autoclub Car Leasing, Bournemouth 01202 925853 www.leasing.autoclub.co.uk Dorset Car Leasing, Poole 07881 702500 www.dorsetcarleasing.uk
Vehicle Rental Abacus Vehicle Hire - Horton Commercials, Wimborne 01202 877790 www.abacusvanhire.co.uk
Windows & Double Glazing ZODA, Weymouth 0300 3035405 www.zoda.co.uk
Workwear Site Safety Limited, Wimborne 01202 870555 www.sitesafetylimited.co.uk The Embroidery Barn, Dorchester 01305 251659 www.theembroiderybarn.co.uk Tower Supplies, Poole 01202 718000 www.towersupplies.com Cordoba Rewards Ltd, Bournemouth 01202 133581 www.cordobarewards.co.uk
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