Master Builder magazine – July - September 2018 by Master Builders Queensland

July-September 2018

STARS ON SHOW Master Builders 2018 Regional Housing & Construction Awards winners honoured

HERE'S TO YOUR HEALTH

From your mind & body to your grocery cart, experts reveal their industry specific tips and tricks

SOCIAL SUCCESS

A marketing expert reveals three actionable tips to improve your online presence

Master Builder | 1

Published by MASTER BUILDERS QUEENSLAND 417 Wickham Terrace, Brisbane, Queensland, 4000 Phone: (07) 3225 6444 Email: ask@mbqld.com.au Web: mbqld.com.au Editor: Leah Kidd editorial@mbqld.com.au

Advertising: Brooke Gardner NRM Custom Publishing brooke.gardner@newsregionalmedia.com.au (07) 4690 9309 or 0407 406 518

Contents photo: 2018 Master Builders Brisbane Housing & Construction Awards, House of the Year – Mancorp Quality Homes, Bribie Contemporary.

Print and distribution: News Regional Media Cover photo: 2018 Master Builders Wide Bay Burnett Housing & Construction Awards, House of the Year, Steve Coates Constructions,The Gym

Graphic design: Ben Miller ben.miller@mbqld.com.au

Contents INDUSTRY INSIGHTS

SERVICES & ADVICE

WHAT'S ON

President’s Message

23-25

Ask our experts

44-45

Upcoming events

CEO's Message

Date proposed for reintroduction of

Social Scene: Happy snaps of our

2018 wage circulars

waste levy in Queensland

North Queensland Golf Day

Notice of AGM

Safe Harbour: New laws impact

48-49

Social Scene: Inflencers Lunch a

Update on eDocs

termination of contracts

sold-out success

In the Loop: How is building work

Top tips for your best social media

Master Builders 2018 Regional

tracking for the first half of 2018?

Do you know who's liable for design

Housing & Construction Awards

Latest blog: Are we building

work? Your questions answered

52-53

Social Scene: Regional Housing &

smarter and bigger?

Protect your customers information

Construction Awards

12-13

June 2018 Snapshot - Survey of

Meet the faces behind winning

Industry Conditions

MEMBERS CORNER

builds, their trials and triumphs in

14-15

Regional Profile: Downs & Western

the Master Builders 2018 Regional

Housing & Construction Awards

55-63

Region by region: Major and

Individual award recipients

Training: Get your industry-tailored

training with Master Builders today

Upcoming training courses

Master Builders office locations

LET'S TALK HEALTH

Tradie profile: Glen Boys

36-37

Member profile: Rock Solid Tiling

38-39

Member profile: Downs Designer

Tradies overrepresented in

Homes with owner Jeff Bubeck

workplace injury

The real deal - member discounts

Why variety is key to grocery list

New display village now open

Mental health an important check-

Need plasterboard?

in - how are you going?

Changes afoot at McInnes Wilson

Managing exposure to silica dust

Delay in security of payment reforms

© This publication is copyright of Master Builders Queensland. Master Builder is the official magazine of the go-to peak industry association, Master Builders Queensland. All advertising and editorial adheres to Master Builders Advertising & Editorial Policy at mbqld.com.au

2 | Master Builder

Disclaimer: Advice and information in this publication is given in good faith, on the understanding that any contributing person or organisation are not to incur any responsibility for negligence or legal liability if content is incorrect, incomplete, inappropriate or defective. All liability is therefore disclaimed.

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INDUSTRY INSIGHTS

State budget: a mixed bag for building with Ralf Dutton, President

WE CAUTIOUSLY welcomed the Queensland Budget announcement when it was handed down in June, but warned it’s a mixed bag for the building industry. While the big injection of spending via the $45 billion infrastructure program, with a significant $250 million for education, is a godsend for commercial builders, the residential housing sector won’t fare as well. It’s a triple whammy for housing builders, with the Treasurer calling an end to the First Home Owners' Grant Boost, the recently announced waste levy and the impact of land tax increases – which together will raise the cost of building a new home. We’re incredibly disappointed that the boost has not been extended further, as there is no denying it was a foot in the door for first home buyers. The rise in first home buyers entering the market since it was introduced in July 2016 is striking, as is the flow-on effect to the building industry. With first home buyers’ numbers already on the decline, which is reflected in Housing Finance data figures released by the Australian Bureau of Statistics recently; there is no doubt that this decision will have a detrimental impact on a number of Queensland building businesses. The waste levy will also have a direct impact on anyone looking to build a new home or renovate an existing one. Once it’s introduced

250 MILLION $

allocated for education

4 | Master Builder

in 2019 it will add up to $1,400 to the cost of new construction and renovation.

roads and rail), and the associated ‘fittings and fixtures’, such as trains and equipment.

Land tax increases will add to the burden, increasing the cost of a new home to the tune of around $800-$1,000. All in all, that’s over $2,000 in unnecessary additional expenses as a result of this budget. Subsequently, potential home buyers are further disadvantaged, as artificial, additional costs make it more difficult to get a loan; with valuers compelled to ignore these tax increases and finance application coming back further undervalued.

We’ve been calling on the Queensland Government to increase expenditure on public sector building and construction – residential and non-residential buildings together with engineering construction – to reach the 25-year average as a proportion of Gross State Product (GSP).

For the commercial sector, the $45 billion in infrastructure spending is good news, although we are still waiting to understand how much will be earmarked for public sector buildings – which is essential for job creation in the construction industry. Master Builders had called for a Public Sector Building and Construction Capital Expenditure Benchmark and for a guarantee that additional funding would be spent on public sector residential and non-residential buildings, like hospitals, schools and social housing. We are delighted to see the commitment of $11.5 billion for 2018/19 around the state, but the big question for us now is how the total spend will be split between spending on new public sector residential and non-residential buildings, engineering construction (such as

5,000

boost to First Home Owners' Grant culled the $20,000 grant has now dropped back to $20,000

800 $ 1,000 $

added to the cost of a new home due to land tax increases

Following that, the next biggest hurdle is ensuring the allocated budget is spent. In previous years the government has failed to spend budget allocations, which is a missed opportunity when it comes to job creation and the key infrastructure projects that Queenslanders need. By our calculations, the underspend for 2017/18 is currently projected to be around $333 million, which equates to 3,077 missed job opportunities. One specific example of this being the $86 million allocated to the Nambour Hospital in 2016/17, which is only projected to commence in 2019. Other aspects of the budget that will impact building and construction are the waste levy (which will have a direct impact on householders looking to buy or build a new home or renovate an existing house); property tax increases (the government has further slugged investors with a hike in stamp duty and land tax increases); and positive measures like the payroll tax rebate and WorkCover premium discount.

1,400

is the cost the reintrocuced waste levy will added to new construction and renovation

45 BILLION $

allocated for infrastructure

INDUSTRY INSIGHTS

Master grin with Association win with Grant Galvin, CEO

IN A COMPLETELY unexpected reversal of roles, Master Builders has recently been recognised for achieving all-round excellence, taking out the Association Forum’s Association of the Year for 2018. The win came at the beginning of the Housing & Construction Awards season, which sees us in the driver’s seat, handing out Awards for Queensland’s best projects and houses. Announced at the recent Associations Forum National Conference Dinner, we were recognised for our work in ensuring strong financial results that allow us to in turn reinvest in products and services that benefit you, our members.

broad role we play within the industry. In recent years, we’ve gone from strength to strength, stepping up our game and transforming from a modest not-for-profit into a robust and modern association that boasts strong membership revenue, which is reinvested in the development of additional products and services. We view the reinvestment process as an essential cycle, with the key to growth being the investment in new products and services, like our brand new eDocs system, our new website and our member-exclusive Members Legal arm.

As the go-to association for building and construction in Queensland, our tagline ‘The

This new direction was delivered via a multipronged strategy developed by our Senior Leadership Team and I’m extremely proud of our proactive approach that has included clearly defined strategic and business plans, a reinvention of our corporate governance framework, new membership engagement strategies, strong brand campaigns, and unprecedented lobbying activities.

home of building’ represents the increasingly

All of these factors came together to

Since coming on board as the new CEO in recent years, I have strived for excellence for the Association, staff and our members; and am well and truly dedicating this win to the amazing Master Builders’ team, located all around the state.

6 | Master Builder

translate into strong financial results, improved membership numbers and positive member feedback. However, it wouldn’t have been possible without our team of consummate professionals who are always on hand to help our members and I’m so pleased for them to receive recognition for the fantastic work they do every day. Fellow finalists for the Award included the Australian Airports Association, Complementary Medicines Australia, Institute of Public Works Engineering Australasia - NSW Division and the Swimming Pool & Spa Association of Australia. The Associations Forum is a commercial, member-based network of 500 associations, charities, clubs, societies and other notfor-profit organisations. Widely recognised as the premier meeting for the association sector in Australia and New Zealand, the Associations Forum National Conference sees experts gather to lead discussions on the key issues affecting associations.

Extra Benefits on the new X-Class. Exclusive to Master Builders Members. For a limited time only, receive three yearsâ&#x20AC;&#x2122; complimentary scheduled servicing* when you purchase a new X-Class from Mercedes-Benz Brisbane. Contact Matthew Christie and his experienced Vans Team on (07) 3251 6699 to find out more or visit us in store at 195 Lutwyche Road, Windsor. www.mbbrisbane.com.au *This offer is exclusive to Master Builders Queensland members only and is not available in conjunction with any other offer. Valid until 31 December 2018.

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INDUSTRY INSIGHTS

Wage rates have risen with

Mikki Richardson

Senior Advisor - Workplace Relations 2018 wage circulars are now available

What if I currently pay over the award?

FOLLOWING the recent wage announcement, the Fair Work Commission (FWC) has increased the national minimum adult wage by 3.5 per cent. This equates to $24.30 per week or 64 cents per hour (based on a 38hour week).

Master Builders’ wage circulars identify minimum wages only. If you’re already paying above the relevant minimum wage rates, the wage increase may be absorbed automatically and therefore no adjustment is needed in your business.

This came into effect from the first full pay period on or after 1 July 2018.

What if I currently pay according to an enterprise agreement or Individual Flexibility Agreement (IFA)?

The national minimum wage will now be $719.20 per week or $18.93 per hour. This increase will also flow on to Modern Award rates. Most (but not all) allowances have also increased.

You may have an obligation to increase the wage rates contained in your enterprise agreement or IFA as a result of the minimum wage decision.

Legislation states that the base rate of pay under any enterprise agreement must not be less than the rates payable under the modern award. Comprehensive wage circulars detailing the increase in wages and allowances are available at mbqld.com.au/wagecirculars Just login for access.

For more info, contact Master Builders’ Workplace Relations team on (07) 3225 6407.

Notice of

eDocs help

meeting

now available

ANNUAL GENERAL

VIDEO SERIES

In accordance with the Constitution, the Annual General Meeting (AGM) will be held on 16 October, 2018 at Master Builders head office in Brisbane from 1.15pm.

The brand new Master Builders eDocs system is now up and running, with the original system officially decommissioned on 31 August 2018.

General business to be conducted at the meeting includes:

The new system is faster and loaded with new features that will modernise how you complete your contracts.

• Confirming the minutes of the AGM held on Tuesday, 17 October 2017 • Receiving the President’s Annual Report, Audited Balance Sheet and Statement of Accounts • Appointing the Auditor 2018-19 • Considering any other matter referred by the Master Builders’ Board. The Master Builders Electoral College meeting will be held immediately prior to the AGM from 11.15am. Divisional and Branch AGMs will be held during November. For further information, please contact your regional office on 1300 30 50 10 or visit mbqld.com.au

8 | Master Builder

We're confident you'll also love the simplified credit system, options for sharing documents with external parties and electronic signatures. Interested and want to know more? You can check out our series of helpful videos that will help get you started and cover everything you'll need to know. If you haven't signed up already, now is definitely the time. Visit mbqld.com.au/eDocs to sign up or check out the videos, or call 1300 30 50 10 if you need assistance.

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Visit your Fleet Specialist Dealer or call 1800 444 847 today 1. Excluding HiLux Rugged, Rugged X or Rogue models and Special Edition models. 2. SR5 model shown. Accessories sold separately. 3. Towing capacity is subject to regulatory requirements, towbar and vehicle design and towing equipment limitations. Ask your Dealer for Toyota Genuine Towbar capacity and availability details.

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In the loop How is building work tracking for the first half of 2018? The Australian Bureau of Statistics reported the following figures for the year so far.

Houses are up by 7% – growth not seen since 2015.

Latest blog:

Building smarter…. and bigger? We like to know what people are after when they’re building a new homes, so this quarter’s Hot Topic explored residential demand and the prevalence of smart technology. Gone are the days of the three-bedroom, one-bathroom home ruling supreme. Four-bedroom houses have trumped the tradition, with our latest Survey of Industry Conditions showing 39 per cent of consumers are opting for larger homes when building new.

Market requested kitchen feature

84 k

Jobs are being created. 84,000 in the past 12 months.

Heading inside, island benches and butler’s pantries have become a “must have” – a sign that the kitchen is still very much the heart of the home.

Most common renovation/additions

10%

18%

1.7% 10 | Master Builder

Units are down by 10% – the fall is slowing.

However, three-bedroom houses still make up 25 per cent of the market; a number that is only set to increase as urban infill on small lots becomes more common – also a sign that the old days aren’t entirely gone.

The survey showed we’re also a nation of renovators, with demand on the up, particularly for wholehome re-dos. Bathrooms and kitchen renovations continue to be a strong source of work for our members.

We’re getting smarter about our choices

One in five Queenslanders moved house over the past 12 months.

Population growth rate has moved up to 1.7%. Southerners are moving north.

2018 is proving to be the year of the smart home, with four out of five survey respondents reporting an increase in demand for technological inclusions. We live in a society where we want our home to provide comfort, security, energy efficiency and convenience…even when we’re not there. And it’s not just the high flyers who want it; all segments of the market are wanting to move with the times.

Requested smart technology

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INDUSTRY INSIGHTS

June 2018

SNAPSHOT Su rvey of I ndus t r y C o n d i t io n s

QUEENSLAND State-wide the non-residential sector continues to struggle. While residential conditions remained subdued, itâ&#x20AC;&#x2122;s safe to say weâ&#x20AC;&#x2122;re looking forward to a more stable future. For many respondents turnover and revenue has improved but they continue to battle with a downturn in profitability. Increasingly, they find themselves being squeezed between unchanging contract prices, and rising labour and material costs.

GREATER BRISBANE Trading conditions in both the residential and non-residential sectors remain weak. In the case of non-residential construction this is expected to stabilise over the coming three months and improve significantly for residential construction. Supporting the improved outlook is an improvement in turnover and revenue, alongside more stable contract prices and profitability. The high cost of labour and materials continues to provide the greatest challenge.

GOLD COAST Both the residential and non-residential sectors continued to struggle but both sectors are looking forward to a more stable future. While there has been an improvement in turnover and work in progress, contract prices have stagnated. With the continued rising cost of labour and materials this is putting a very real strain on profitability.

SUNSHINE COAST There was a large improvement in trading conditions for both the residential and non-residential sectors and continued optimism for the future. The optimism is well-founded with turnover, profitability and new contracts all being reported back as strong. The shortage of available land and qualified staff were reported as the most significant constraints in the region, which is further evidence of a region well into a growth cycle. 12 | Master Builder

*percentage of total respondents

DOWNS & WESTERN

INDUSTRY INSIGHTS

The non-residential sector continues to improve, while the residential sector has had a quiet quarter. Looking forward and the reverse is expected, with non-residential builders believing that theyâ&#x20AC;&#x2122;ve seen the peak, and residential builders hopeful that there are improvements to come. Stable turnover and contract prices are supporting good profit and employment levels. At the same time, rising labour and material costs are a critical constraint on businesses.

WIDE BAY BURNETT

Respondents continued to report conditions well within negative territory for both the residential and non-residential sectors. This is expected to improve in the coming three months with turnover, profitability and contracts all looking stable. The top constraint continues to be the high cost of labour and materials.

CENTRAL QUEENSLAND Trading conditions in both the residential and non-residential sectors fell away over the quarter. Looking forward, improvements are expected off the back of higher levels of turnover and new contracts. Thereâ&#x20AC;&#x2122;s no expectation, however, that this will be converted to improved profitability or employee and apprentice levels. Growing labour and material costs continue as significant constraints in the region.

MACKAY & WHITSUNDAY Trading conditions for the residential sector improved, while the nonresidential sector struggles. Looking forward, builders are hopeful that there are more improvements to come. The confidence is based on improved turnover and higher work-in-progress. Contract prices, on the other hand, are stable while labour and material costs continue to surge higher. This will continue to challenge profitability.

NORTH QUEENSLAND

There has been a significant improvement in trading conditions for both the residential and non-residential sectors but this will only be shortlived. The poor outlook is based on weaker turnover, profitability and contract prices. The challenges caused by continued low level of demand has now reached a critical level.

FAR NORTH QUEENSLAND Both non-residential and residential conditions remained muted over the quarter. Stable turnover, profitability and contract prices are expected to help trading conditions in residential sector going forward but the nonresidential sector will continue to struggle. The difficulties in obtaining finance for new projects is a critical constraint acting on the region. Master Builder | 13

INDUSTRY INSIGHTS

Downs & Western Region THE Downs & Western R egion land area covers approximately 23 per cent of Queensland. It’s made up of nine regional councils including Toowoomba Regional Council, Southern Downs Regional Council, Western Downs Regional Council, Goondiwindi Regional Council, Maranoa Regional Council and Balonne Shire Council.

contributor to the region’s economic stability to the current day.

Linda Rosengreen Downs & Western Regional Manager Toowoomba sits atop the Great Dividing Range. The origin of the word Toowoomba was derived from the Aboriginal definition of ‘where water sits down’ or ‘swamp’, due to its original swamp-like surroundings prior to European settlement in the early 1800s. The area was originally home to the Giabal and Jarowair Aboriginal tribes who were attracted to the area’s rich grazing and farming land. This industry is still a strong

1,560

Median mortgage repayment per month (Toowoomba) 14 | Master Builder

Toowoomba is the main economic driver for the Darling Downs and is currently undergoing its largest visual transformation since settlement. Due to a diverse range of economic contributors, Toowoomba is fortunate to be fairly insular when it comes to exposure to the peaks and troughs associated with regions that rely heavily on income derived from one or two sectors. Some of Toowoomba’s key economic drivers include, health, defence, education, agriculture, manufacturing and of course, construction. For the December 2017 quarter, unemployment levels were stable and under the state and national averages. The rental vacancy rate reported in February 2018 was 2.6 per cent with some reports suggesting its buoyancy was a result of housing workers employed on the Second Range Crossing. Predictions are that this will increase once the Second Range Crossing is finished at the end of 2018.

380,000 Median detached house price (Toowoomba)

There is great excitement in the region for locals and investors alike resulting from the connectivity becoming available through projects such as The Wellcamp Airport, the Nexus Range Crossing, the potential Inland Rail Route and the possibility of a fast rail service in the coming years. In recent years, Toowoomba has become an attractive place to live for many refugees steering away from the less traditional migration, which was dependent on those retiring from their large rural properties. Toowoomba has become known for the lifestyle and opportunities that it can provide to residents in all stages of life and this awareness has resulted in the demand not only for more retirement/lifestyle villages but more industry and child care facilities. Toowoomba is experiencing an exciting time of growth, investment and transformation and with its own microclimate offering residents a cooler climate in summer coupled with a cool but tolerable winter, it’s becoming a popular city for those looking for a lifestyle change.

305,000 Median unit/ townhouse price (Toowoomba)

32,190 Median personal income per year

INDUSTRY INSIGHTS We pride ourselves on making our region a great place to live, work and visit. This year we're adding park number 76 to our region's impressive list of open spaces, with construction on the new Chinchilla Botanic Parklands well underway. This $5.9 million development will draw both locals and tourists to experience the great liveability of our region.

Paul McVeigh Western Downs Regional Council Mayor The Western Downs is thriving thanks to our diverse economy, vibrant active communities and the extensive infrastructure and energy investments in our region. With a council area the size of Switzerland, just 2.5 hours west of Brisbane and an easy drive from the Sunshine and Gold Coasts, the Western Downs is looking to the future and thinking big.

We're continuing our important role as the energy and agricultural powerhouse of Australia, with a diverse portfolio of coal, gas, ethanol, wind and solar. There has never been a better time than right now to invest in the prosperity of the Western Downs.

The Toowoomba region is a vibrant, welcoming area built on rich traditions matched by bold ambitions for a prosperous future. Toowoomba, a city of more than 100,000 people (166,000 in the region: 2017 ABS), 700 metres above sea level, is nestled on the eastern escarpment of The Great Dividing Range, 125 kilometres west of Brisbane. Australia’s Garden City is transforming into a major regional hub with the wider population

76,549

Median family income per year

But we're not just sorghum and solar. Agriculture is the backbone of our economy on the Western Downs, with our region one of Australia's largest primary producers.

We are open for business with two of Australia's largest energy projects being built in our backyard cementing our reputation as the Energy Capital of Queensland. Construction on the Coopers Gap Wind Farm, with 453MW capacity, started earlier this year. This will create 350 jobs during construction and produce enough energy to power 260,000 Australian homes.

Along with our great connectivity to markets due to ease of access to the Port of Brisbane and Toowoomba Wellcamp Airport — the Western Downs is building a diverse and resilient economy for our communities.

tipped to reach 210,000 by 2031. Blessed with more than 550 parks, the region enjoys four distinct seasons and a family-friendly lifestyle.

Crossing, which is due to open in the coming year, heads a list of major infrastructure projects valued at more than $9 billion.

The region is among Australia’s most diverse agricultural areas with extensive cereal cropping holdings, beef, pork and poultry production and a growing food processing base.

Toowoomba Region Mayor

These renewable projects represent $6 billion worth of energy investment in the region and of that, $1.2 billion is already under construction.

Our intensive agriculture sector continues to rise, and the opportunities this growth presents for supporting industries such as transport, manufacturing and labour are exciting.

The Toowoomba region extends north, south and west across almost 13,000 square kilometres, incorporating large expanses of the fertile Darling Downs.

Paul Antonio

We have approved 11 solar farms across the Western Downs, including one of the nation's largest, the one-gigawatt Equis Energy venture near Wandoan. Together these solar projects will generate around 3,000 jobs.

Traditional agricultural production is being supplemented by Toowoomba city’s established reputation as a leading service centre and employer in the health, education and retail sectors.

Others include the Melbourne to Brisbane Inland Rail, the $500 million Grand Central retail redevelopment, major upgrades at the city’s three main hospitals, along with private projects, including Pulse Data Centre, the first of its kind in regional Australia at the Toowoomba Enterprise Hub. National and international air freight services and direct passenger services to Cairns, Townsville, Sydney, Melbourne and a Brisbane route operate from Toowoomba Wellcamp Airport.

For more information about membership in the Downs and Western region, contact (07) 4659 4200.

A surge in activity has broadened the economic base to include manufacturing, along with the growing transport, logistics and information communication sectors. Australia’s largest inland road project, the 41km, $1.6 billion Toowoomba Second Range

5.0%

Unemployment rate in the region

9,955 (8.2 ) %

Construction workers employed in the region

1,574

New dwellings approved in the region during the past 12 months

871m

Building value in residential building approvals

Source: Queensland Regional Profiles, Queensland Government Statistician's Office, Queensland Treasury and REIQ

Master Builder | 15

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HEALTH require either repetitive bending or awkward positions, so flexibility is really important. Improving flexibility requires regular stretching.”

Tradies overrepresented in workplace injury TRADIES make up 30 per cent of the Australian workforce but represent three in five serious workplace injuries. Australian Physiotherapy Association Occupational Health Group Chair, Dave Hall said time off work due to poor health and injury had a significant impact on the families and businesses of those injured.

Mr Hall said it was important to seek help if ‘niggles’ didn’t feel right. “The earlier you see a physiotherapist the quicker you will recover and the less chance your work will be impacted,” he said. Mr Hall said physios could also provide advice on how to prevent injury from happening in the future.

Stretch tailored for tradies

start a job to think it through. Ask yourself: is this the best way? Am I using the correct tools for the job? Do I need any help? Is it safe to proceed? If you answer yes to all these questions, get to it. If not, then change something until it is safe to finish the job,” Mr Hall said.

With Tradies National Health Month held in August, Mr Hall said it was a timely reminder to implement a few simple steps to protect your physical health.

“And be mindful of what else is going on in your life and how it can influence your work. We all know the dangers of not paying attention while driving—the same goes when swinging a hammer or using a rattle gun.

“Take a few minutes when you are about to

“Many tradies have to complete jobs that

Try these targeted stretches to help you warm up before work each morning. • Quadriceps stretches (front of the thigh) if your work involves lots of squatting • Standing hamstring stretch • Piriformis stretch • Pec stretch to reduce the tightness when working on items in front of you all day • Forearm stretch or massage – to reduce the risk of injury from gripping tools all day. For more information or to find a physio near you head visit choose.physio/tradieshealth

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Master Builder | 17

HEALTH

Why variety is key in your grocery cart ARE you shopping appropriately for your site lunches and snacks each week? Gladstone-based dietician, Megan Leane says most people aren’t, but says a few small, simple tips can yield fantastic results and save you time. “Most commonly we find people are forgetting to get enough of the right things at the supermarket to last them through the week for work lunches, snacks and dinner,” she said. “I think it’s really good for people to buy a variety of things, even when we’re talking about fruit. If it’s going to run out, why not buy some pre-portioned tin of fruits or dried fruit. Look for tins of fruit that are in natural juice rather than syrup."

A pre-packaged lunch doesn’t mean you have to make it yourself IF YOU didn’t have the time to make lunch, don’t have any leftovers from dinner the night before or didn’t do any Sunday meal prep, don’t stress. “It’s about identifying the places you can buy lunch and not waiting until its lunch time at work. Perhaps you could buy something on your way to work," Ms Leane said. She advised looking for foods that meet the five core food groups; whole grains, vegetables and fruit, dairy and lean protein.

Ms Leane said the key was portion control, especially when snacking.

“It’s easy to get a variety of the five in perhaps a wholegrain sandwich, a muesli bar, crackers or perhaps, fresh fruit or a few pieces of dried fruit,” Ms Leane said.

“If you have more than a couple of tablespoons of dried fruit, if we rehydrated that, it’s going to be an entire bunch of grapes,” she said.

“Dairy might be cheese on crackers or a low-fat yoghurt. But you might have already had milk in your coffee at home before or on the way to work, so you need to be mindful of that too.”

She suggested dried fruit as a standalone snack paired with lowfat yoghurt or with a small handful of nuts as a trail mix.

Ms Leane said getting enough meat and vegetables was often “the hard one” for people.

Don’t allow yourself to get hungry

“So it’s important to use them as part of a dish. Try putting salads into wholegrain sandwiches and wraps. There are also brilliant pre-portioned vegetables that you can chuck in a microwave if you have one available at your job site or office.”

APPETITE is the biggest predictor of behaviour. “If you wait until you’re starving and you’re not prepared, of course you’re going to make a rushed choice,” Ms Leane said. Try to eat every three hours and have something you can leave in your pocket - trail mix, dried fruit or dry roasted fava beans.

Breakfast breaks the overnight fast EVEN if you’re waking up at 4am bleary-eyed and rushing out the door, grab something to eat for breakfast. “The role of breakfast is to break the overnight fast. It changes it from the sluggish overnight mode to the morning fuel mode,” Ms Leane said.

18 | Master Builder

“For morning team or a snack, perhaps some eggs, nuts or legumes, a tin of tuna. You could also try dry-roasted chick peas and fava beans. They’re a packet food, but one of the better ones.”

“Breakfast helps with concentration and if you’re in an active role at work, you’ll need that blood sugar for your muscles. “Eat within the hour of waking up. The key word here is ‘eat’, it doesn’t have to be a big breakfast; it just has to be something.” Ms Leane said a glass of milk. a breakfast drink, wholegrain museli bar or a banana was enough to spark the metabolism.

HEALTH

Focus on yourself HOW are you going? What are you saying to yourself? What are the emotions you're feeling? Townsville psychologist, Joann Lukins of Peak Performance Psychology, says paying attention to yourself is a great starting point when checking in on your own mental health. “Maybe we don’t socialise as much or we stop exercising or start eating more rubbish food. If things don’t feel characteristic for you or don’t feel good, that’s a sign it might be time to do something for yourself,” Dr Lukins said. “Sometimes that might be a practical or sensible change that’s gone out the window when you are stressed, facing adversity and feeling like the mental fuel tank needs a refill. “Look at your exercise, your nutrition or your sleep. In terms of sleep, it can go one of two

ways; you sleep more or you can’t sleep at all,” she said. Dr Lukins said once you identify the areas you might have let slide a little, you focus on doing more of those and, more of the things you enjoy more generally. “Whether it be a hobby or a sport or kicking the ball with the dog down the park, making sure you’ve got some enjoyable activities that make you feel good is really important,” she said. “One of things I get people to do is tell me the things that are happening when their life is going well, they might say, ‘I’m going to bed early or spending more time with the family'. “When we are looking after ourselves, we’re stronger physically and mentally to deal with whatever is going on in our lives.”

Helping out a mate IF a friend or a colleague is having a tough time, sometimes it can be difficult to know what to say but Dr Lukins says being a mate is not always about having the answers. “In our lives, people matter. It’s people who get us through stuff. Listening and acknowledging what people are saying will go a long way,” she said. “You might say something like, ‘Gee it sounds like you’ve been having a tough time’. “You don’t need to solve it or fix it, just be someone who is going to be generous enough with their time to listen. You’ll soon know if someone is wanting your advice. “More often than not, people just want to feel acknowledged and heard.” Dr Lukins said the feedback she most often got was, “Thank you for listening to me”.

Master Builder | 19

HEALTH

Managing exposure to silica dust a must in your workplace A common risk found on construction sites is exposure to dust, and more specifically, exposure to silica dust.

What is silica dust? Silica is a generic term commonly used to refer to respirable crystalline silica (RCS), including crystalline quartz. RCS and quarts are commonly found in: • Most rocks, sands and clays • Concrete, mortar, brick, blocks, pavers and tiles • Natural and composite stone benchtops • Cement-based material, like fibre sheeting and autoclave-aerated concrete. The main concern about RCS or quartz is that when it’s in the form of dust it can be toxic to the human body. RCS is a hazardous chemical and inhaling it in concentrated levels and for extensive periods has been known to lead to a disease called silicosis, which is

an incurable lung disease. It has also been known to contribute to lung cancer, renal cancer and chronic obstructive pulmonary disease. For this reason it’s very important that you minimise the risk of exposure to dust. Common activities that generate high levels of dust that may contain silica include concrete cutting, grinding and drilling, stone masonry, demolition, concrete crushing, tunnelling and civil construction.

• Use of dust extraction tools • Hosing down of areas during the demolition process • Use of vacuums with an M or H class filter. A common alternative (and addition) to the controls mentioned above is the use of respiratory protective equipment (RPE), such as masks. If you use a mask as a control you need to ensure it is fit-for-purpose and fits the individual correctly.

How do I manage the risk? There are several ways to manage the risk of exposure when doing these activities. Firstly, you should use controls that extract or supress the dust at the source, for example: • Use of wet suppression tools when drilling or cutting

For more detailed information on managing exposure to silica visit the WorkCover QLD website at worksafe.qld.gov.au

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20 | Master Builder

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It’s easy to start saving. Visit mbqld.com.au/telstra or call 1300 88 13 72 today to learn more. *You must be a current Master Builders member to access this offer. This discount is available for the plan component of all eligible Telstra Small Business mobile voice and data plans only. This discount does not apply to excess usage charges, optional add-ons (e.g. International travel packs, additional data packs, hardware MRO’s outside of plan price inclusion) or outright hardware purchases.

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SERVICES & ADVICE

ASK OUR EXPERTS YOUR QUESTIONS ANSWERED

Emma Kirby

Phil Breeze

Gary Hogg

Tracey Wood

Principal Advisor – Workplace Relations

Manager – Housing Services

Advisor Workplace, Health, Safety & Environment

Principal Legal Officer – Members Legal

The building and construction industry can be complex, which is why we receive thousands of member enquiries each year. Here at Master Builders, our friendly and knowledgeable experts are on hand to answer your questions about the issues you face in the day-to-day running of your business. This advisory service is free to members – and it’s just one of many ways we’re committed to giving you a valuable membership experience. Over the following pages, this edition’s panel of experts share some of the common questions they are asked.

We’re here to help, whether you need advice about: •

Contracts, including which contract to use

•

Disputes and getting paid

•

Employment, wages and staffing

•

Workplace health and safety practices

•

Industry compliance and licensing requirements

•

Enterprise bargaining agreements

•

Legislation and how it applies to you

•

Insurance products

•

Plus much, much more.

Remember, if you’re seeking professional advice, don’t hesitate to call Master Builders on 1300 30 50 10. Master Builder | 23

SERVICES & ADVICE

Workplace Relations with Emma Kirby

Building & Planning with Phil Breeze

Workplace Advisor - Workplace Relations

Manager – Housing Services

How can I/ my employee’s access personal leave?

How do I know if the products I’m using are fit for purpose?

Underpinning all employment is a contract that may be written or unwritten. Central to this contract is a commitment by an employee to attend work and do their duties to the best of their ability and to act in the best interest of the employer. It’s in this framework that accessing personal leave must be considered. Taking time away from work isn’t an absolute right, but a benefit that is dependent on certain conditions being met. The right to access to personal leave is dependent on the employee: • Being unable to attend work due to personal illness or injury • Being required to provide care or support for family members due to illness, injury or an unexpected emergency. The Fair Work Act requires an employee to give their employer notice of the taking of paid personal/carer’s leave. The notice must be given as soon as practicable (which may be a time after the leave has started), and must identify the period, or expected period, of the leave. Under the Fair Work Act the employee must, where requested by the employer, give the employer evidence that would satisfy a reasonable person that the leave has been taken for the appropriate reason. The most commonly requested evidence is a medical certificate or statutory declaration. The Explanatory Memorandum to the Fair Work Bill 2009 stated that it may not be reasonable on every occasion of personal illness for an employer to require an employee to provide a medical certificate. However, in the case of an absence extending beyond a short period or repeated absences on particular days (e.g. before or after a weekend or a public holiday), it may be reasonable for the employer to request a medical certificate in support of the employee’s request for leave. Other registered health professionals, like osteopaths, chiropractors or pharmacists, may also issue certificates within their field of expertise. An employee should be informed when they call in sick if a medical certificate is required so they have a chance to book a medical appointment. Evidence produced in support of personal leave must support that the employee is unable to work. For example, a medical certificate that says an employee attended an appointment may not satisfy a reasonable person that the employee was unable to attend work due to the illness. This is often the case where an appointment relates to a condition that has not previously prevented an employee from going to work. For this reason medical appointments and elective surgeries that are pre-arranged will be covered by sick leave if they are supported by a certificate that says the employee is unable to work but not, for example, because they had to travel to an appointment.

Contact the Workplace Relations team (07) 3225 6411 or via email at workplacerelations@mbqld.com.au 24 | Master Builder

The building certifier will require documentary evidence that the building products or systems used in a project meet the National Construction Code (NCC) performance requirements or deemedto-satisfy provisions. The evidence of suitability can be supplied in various forms, such as certificates from a professional engineer or a report issued by a Registered Testing Authority (RTA), just to name a couple. Whatever the form, it’s imperative contractors carefully read the reports, certificates and any other documentary evidence noting any restrictions on the use of the product in order for the certification to be valid to the works undertaken. In August 2017, new laws were passed in Queensland that, amongst other things, required each person in the chain of responsibility (manufacturers, suppliers, installers as well as contractors, etc.) to ensure the project’s building products are not a non-conforming building product for its intended use. Visit mbqld.com.au/ nonconformingproducts for more details.

Why is a detailed Scope of Work important? From a contractual prospective the Scope of Work (SOW) defines the tasks that you’re required to undertake. Consequently, it excludes any other works. This reason alone would be reason enough to prepare a detailed SOW. The SOW should be detailed enough to manage the risk of any argument occurring over what your work entails. A detailed SOW provides additional benefits e.g., assist in better project planning, appropriate allocation of labour and forces a closer look at the owner’s documentation. In preparing a detailed SOW you are also likely to ask more questions upfront prior to quoting on the job. This could greatly reduce the need for Request for Information (RFI), variations, cost overruns, rework or time delays. Importantly these outcomes are a win/win for all parties.

How do I manage the risk of rising damp? Rising damp occurs when groundwater, by means of capillary action, rises up through walls, floors and masonry. Therefore, ensure the vapour barrier installed under the slab-on-ground construction for a Class 1 or Class 10 building is continuous, all penetrations are sealed, lapped 200mm at joints and repair punctures. Importantly, the NCC requires the moisture barrier to be laid entirely under the slab surface and under edge beams, to finish at ground level. Also, divert surface water away from the building. Advise owners that their landscaping shouldn’t cause water to pond adjacent the building. If your building is experiencing rising damp and the cause isn’t obvious you should immediately consult your design engineer to assist in the investigations.

Contact the Housing team on (07) 3225 6419 or via email at housing@mbqld.com.au

SERVICES & ADVICE

Workplace Health & Safety

with Gary Hogg WHSE Advisor

Members Legal with Tracey Wood Principal Legal Officer – Members Legal

What is an exemption certificate under the new Planning Act 2016?

Are Residential Cost Plus Contracts ‘do and charge’ contracts?

As of 1 July 2018, you’re required to comply with an approved Code of Practice under the Work Health and Safety Act 2011. Alternatively, you can follow another standard to manage hazards and risk, as long as it provides an equivalent or higher standard of work health and safety to the standard required in the code.

No. All of the requirements of Schedule 1B of the QBCC Act still apply to Cost Plus contracts in the same way that they apply to Lump Sum contracts. For example, a Variation Document must be submitted and approved for every change to the scope of work, duration, quality, item selection, etc., prior to any variation work being undertaken. Extension of Time claims must be submitted within 10 business days of being aware that a delay occurred. Foundation Data must be obtained prior to entering into the contract. The rules are no different for a Cost Plus contract.

The purpose of a Code of Practice is to provide practical guidance for people who have a work health and safety duty. It gives you guidance on how to achieve the standards of compliance under the legislation as well as effective ways to identify and manage risk. Following a Code of Practice would achieve compliance with the health and safety duties in the Act, in relation to the subject matter of the code. Like regulations, Codes of Practice deal with particular issues and don’t cover all hazards or risks which may arise. Where a Code of Practice doesn’t exist for a particular risk you should look firstly at the regulation or undertake a risk assessment to determine the most appropriate way to control the risk.

Can an inspector give me a notice for not complying with a Code of Practice? Yes, an inspector can give you a notice, whether it be an improvement or prohibition notice, for failing to follow the Code of Practice and/ or not providing an equivalent or better control for a risk that’s covered by that Code of Practice. If an inspector attends your workplace and they find an unmanaged risk they will first refer you to the relevant Code of Practice to rectify that risk.

If an incident happens can I rely on the Code of Practice as evidence in court? If an incident occurs and you’re prosecuted as a result, you can rely on a Code of Practice as evidence. It’s admissible by both sides in the prosecution, either by you to show that you did follow the correct process to manage the risk, or by the prosecutor to show that you didn’t follow the correct process to manage a risk. However, if you haven’t followed the Code of Practice, you can provide evidence that you have controlled the risks in a way that is equivalent to or higher than the standard of controls required by the code. For example, you may have followed a process contained in an Australian Standard that provides a higher level of control compared to the Code of Practice.

Contac the Workplace Health & Safety team on (07) 3225 6410 or via email at whs@mbqld.com.au

You can still be sued if you don’t provide an ‘Estimated Total Cost of the Works’ that is fair and reasonable for the scope of work and timeframes provided in the contract. To be able to justify the ‘Estimate’ that you give, you must have a detailed scope of work and program. Additionally, to be able to justify a variation that affects that ‘Estimate’, you must have a detailed scope of work to start with. If you don’t submit variation claims when you’re directed to change that scope of work, then it could be argued that you’re representing that there’s no cost change for that variation. The owners must have an opportunity to determine if they’re willing to pay the additional cost associated with that change – just like they are under Lump Sum contracts. The level of management and risk increase significantly on Cost Plus contracts so you should carefully consider all of the key risks and change your processes to minimise those risks. Cost Plus contracts require an entirely different way of carrying out the project so don’t make the mistake of trying to approach it as a ‘do and charge’ job – it isn’t. The law is quite clear on what your responsibilities are and what you have to prove before you’re entitled to be paid. You’re required to not just prove that you spent money but also that you should have spent that money and often builders find this very difficult to do. Cost Plus contracts have a high incidence of disputes arising with home owners.

When does a home owner need an Owner Builder Permit? The QBCC Act states that an owner needs an Owner Builder Permit if; (a) They carry out building work personally; or (b) Does both of the following: (i) Engage one or more licensed contractors to carry out building work; (ii) Provide building work services; or (c) Does a combination of (a) and (b).

Contact Members Legal on (07) 3225 6440 or via email at contracts@mbml.com.au Master Builder | 25

IF ONLY THEY KNEW... Meet Ed and Sarah. They love their home and recently retiled their balcony. The job was perfect and they were thrilled. But 1 month later, they started to get leaching so they had their tiles professionally cleaned. The efflorescence returned so they cleaned it again. And again, and again.

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SERVICES & ADVICE

Cash to trash as waste levy hits our industry A DATE has now been locked in for the reintroduction of a waste levy in Queensland. The waste levy will come into effect from 4 March, 2019.

increase recycling, their options

What will this look like? For the building and construction industry, the waste levy means an additional charge on top of the gate fee for waste taken to a disposal facility.

margins or increasing prices.

When Queensland previously had a waste levy, it was billed per tonne of waste at $35 per tonne.

of around $800-$1,000. All in all,

What’s this going to cost? The new levy will be $70 per tonne. This will add up to $1,400 to the cost of a new house or renovation project. With no new opportunities or infrastructure for builders to

the State Budget 2018-19.

are limited to further squeezing Land tax increases will further add to the burden, increasing the cost of a new home to the tune that’s over $2,000 in unnecessary additional expenses as a result of If you’d like further information on the waste levy, please contact Master Builders' Housing team on (07) 3225 6431.

New laws impact termination of contracts THE ability to terminate a contract due to an ‘Insolvency Event’ has become significantly reduced. From 1 July, Federal Government reforms to protect directors of companies in financial strife came into action. These are the ‘Safe Harbour’ changes that provide directors with an exception from insolvent trading liability where they are developing courses of action likely to lead to a better outcome for the company, rather than administration or liquidation. The majority of industry contracts, including Master Builders’ contracts, include a clause that allows a party to terminate the contract if an Insolvency Event occurs (e.g. the appointment of an administrator, liquidator or receiver, etc.).

From 1 July 2018, parties no longer have the right to terminate contracts if a company enters administration or a scheme of arrangement. We’ve worked with Master Builders Australia to have the construction industry exempted from this new legislation. While we support the need for our members to be able to appoint an administrator and restructure their affairs, we have concerns about the consequences this will have on other contractors up and down the supply chain.

amendments is of real concern. We expect that a number of contracts will continue to be terminated under the old Insolvency Event definitions, leaving parties open to damages and claims in the future for wrongful or unlawful termination. We have advised members of these changes as well as changing our suite of contracts in eDocs and developing addendums for hard copy contracts. For further information, please call 1300 30 50 10.

The lack of awareness about the Master Builder | 27

SERVICES & ADVICE

Secrets for your socials Marketing agency founder Steph Taylor of Wildbloom shares her go-to tips and tricks ARE you struggling to show up consistently on social media or find you just don’t have the time to post or engage? Or, maybe you just haven’t got around to creating that Facebook page for your business just yet. Steph Taylor, founder of Brisbane-based marketing agency Wildbloom and host of the Socialette podcast, shares her top tips for your business and why consistency and patience really is key. “I see a lot of businesses pop up on Facebook or Instagram and share a few posts, only to never post again,” Ms Taylor said. “Social media marketing is a long game; you need to invest time in consistently showing up for your audience, day in and day out. “Of course, this is easier said than done, when there are staff who need managing, bills that need paying and fires that need to be put out, right?”

Top tips for consistency 1. Don’t overcommit You don’t need to post every single day, on every single social media platform. What’s more important is quality and consistency – that your audience can rely on you to post valuable content on a consistent basis.

2. Schedule ahead of time Setting aside a few hours each month to plan and schedule your social media content removes the “motivation” factor. It ensures that you keep showing up for your audience, even when competing priorities pull you the other way. There are many apps out there that allow you to schedule and automatically publish to social media, so you can literally set and forget your posts for the month. Apps to try: For Instagram planning, try Planoly or UNUM. For Facebook, try Hootsuite. For Pinterest, try Tailwind.

3. Don’t only show up when you have something to promote It can be tempting to forget about social media, until you have a mid-year sale or limited time discount to promote. But, it’s through showing up for your audience between these times that they grow to know and trust you.

The leading construction industry software in Australia BEAMS was designed specifically for the construction industry, playing a major role in the operation of small businesses and large corporations for almost 30 years. Features include; • CRM with direct email leads and customer portal. • CAD Image for fast accurate on screen take offs. • Quotes Register and auto Addenda selections. • Purchase Orders and integrated Variations. • Progress Claims, Percentage Claims and Retentions. • Full Accounting including auto BAS, Cashflow and WIP. • Job Cost control with security settings for overpayments. • BEAMS Mobile for onsite construction time line scheduling. • Document Storage for emails, letters, images etc. With BEAMS there is no need to switch between other programs as Beams includes it ALL. BEAMS Flows seamlessly from one section of the program to the next, saving time, reducing erosion and increasing PROFITS.

1300 040 446 28 | Master Builder

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Create raised floors on balconies, podiums and green roof tops Designed for creating raised floors in external applications, such as balconies, terraces and green roofs, Buzon’s Award Winning Pedestal system can be used with any type of concrete or stone paver, timber decking of all types and metal or fibreglass grid systems. A key benefit of this innovation is the patented slope correction device. This gives up to five percent fall compensation achieving a perfectly level floor finish, simultaneously allowing for positive water runoff at structural slab level.

Using the Buzon Pedestal replaces the use of sand and cement when laying pavers, therefore eliminating efflorescence and algae and reducing weight-bearing loads on the building structure. In addition the pedestal also improves thermal insulation and reduces sounds transmission.

For even more design flexibility, the system offers height adjustment from 17mm to 1070mm, millimetre by millimetre if required. This allows for unsightly services to be concealed under the floor while still offering access for maintenance of the waterproofing membrane and drainage systems.

In commercial urban environments where space is at an ever-higher premium, a building’s roof level is potentially a rich source of usable space. Buzon say their Pedestal System can be used to maximise a roof’s potential, both hiding all manner of services and protecting roof substrates from the elements, maximising integrity and longevity.

The pedestals are extremely strong as they are precision-engineered from high strength, UV resistant, recycled polypropylene and capable of supporting loads of more than 1000kg each. At roof level, this load is evenly spread by the wide base area of each unit, making them ideal for installation on any waterproofing membrane without causing damage, they can even be used directly over insulation material. The Buzon Pedestal System is also simple to install. Desired height is achieved by thread adjustment, which is lockable when reached and a range of interchangeable spacer tabs of 2mm, 3mm, 4.5mm, 6mm, 8mm and 10mm, allow for precise gaps between pavers and provide positive drainage without any concern of ponding or flooding.

Buzon’s Pedestal System is available in Queensland through Adheseal.

For more information contact: Phone: 07 3356 0000 Fax: 07 3356 0005 Website: www.adheseal.com.au

BENEFITS • • • • •

Use with stone, concrete, timber, composite decking Use over existing concrete, brick or paved areas Allows for drainage and ventilation Reduces noise and increases insulation Can achieve a perfectly level deck on an uneven surface

• Adjustable heights supporting up to 1000kg • Quick and easy installation • Provides a sustainable solution • Easy access to waterproofing membrane for maintenance

Exclusive stockist of Buzon products in Australia contact:

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Head Office (VIC) PASCO 13-15 Brighton Street Richmond VIC 3121 Tel: (03) 9429 9111

QLD Distributor Adheseal – Brisbane 26 Wolverhampton St Stafford QLD 4053 Tel: (07) 3356 0000

SA Distributor P. Hughes Enterprises 15 Saltram Road Glenelg SA 5045 Tel: 0432 418 255

NSW Distributor Ausdrain 1/36 Willoughby Road Crows Nest NSW 2065 Tel: 1300 287 372

QLD Distributor Adheseal – Sunshine Coast 2/18 Kessling Avenue Kunda Park QLD 4556 Tel: (07) 5477 0022

WA Distributor Civil & General Distributors 27 Oxleigh Drive Malaga WA 6090 Tel: (08) 9249 4733

www.pasco.net.au

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Get to know who’s liable for design work BUILDERS, particularly residential builders often provide design services to their clients, so it’s important to understand your contractual obligations and get the right insurance cover to protect yourself. The design services you offer may include the preparation of plans and specifications for a new house, renovation or simple deck. Or, perhaps they include getting the foundation data for domestic building work as required by legislation. Either way, these services are considered ‘design work’ and may be provided under a preliminary agreement with your client. This might happen before a quote to carry out the building work is provided or it could be part of the construction contract itself. Either way, under those agreements the responsibility for the correctness and accuracy of that design work rests solely with you (the builder).

Why is the builder the one responsible for design work? When you have a contract with the owner to perform design work, you are taking on the contractual risk of performing that design work. This includes work done by engineers or building designers. Whilst they are likely to be partially responsible in negligence, the builder is the only one with the contractual responsibility for the design. What if I don’t want to be responsible for the design work as the builder? If you’d prefer not to take on this risk, don’t contract to provide design work to the client. Instead, recommend they contract directly with the engineer or building designer. Won’t Contract Works Insurance cover me? Design work isn’t covered by Contract Works Insurance Policies because it isn’t considered

SERVICES & ADVICE

‘construction work’. The engineer’s insurance will not cover a builder’s liability. The reality is, many builders do not have any insurance to cover them for design work. What can I do? Consider taking out Professional Indemnity Insurance to protect yourself for errors or faults in design work that you contract to provide or provide directly to a client. Failing to take out the right insurance coverage means you won’t be covered for any costs to rectify or to defend any legal action by the client should there be an error in the design. The liability for a design failure can be significant and the legal costs substantial.

For further information on design work or Professional Indemnity Insurance, contact Master Builders on 1300 30 50 10.

Goop is an innovative and unique way to protect a wide range of surfaces and products. Goop is a peelable temporary protective coating that rolls on like paint and peels off for easy removal. Goop Guys Australian made, non-hazardous products can be used to protect

Master Builder | 31

SERVICES & ADVICE

Tips to protect your customers' personal information IF YOUR business collects personal information from customers and has an annual turnover of more than $3 million in any financial year you'll need to comply with Commonwealth privacy law. With penalties of up to $360,000 for individuals and $1.8 million for organisations, the impact of a breach on your business could be devastating. Personal information is defined as information or an opinion that identifies, or could identify, an individual. Some examples are name, address, telephone numbers, date of birth, credit card and bank account details. 1. Get familiar with your internal privacy policies Understand your personal information handling processes and procedures and undertake regular privacy training. This helps mitigate privacy risks, including human error. Be sure to provide privacy notices to your customers and ensure you handle their personal information the way you say you will.

2. Know who is responsible for privacy Everyone has a role to play in ensuring privacy is respected and protected. There should be staff with overall accountability for privacy, who: • Understand your business’s responsibilities under the Privacy Act • Handle access and correction requests and complaints and enquiries about your personal information handling practices. 3. Only collect the personal information you need when you need it You must only collect personal information that you actually need. Don’t collect personal information just because it may become necessary or useful at a later date. If you think you will need it later, you can collect it then.

4. Access personal information on a needto-know basis Generally, you should only have access to personal information that you need for your role or function. By limiting the personal information you and your staff access, you are helping protect the information from unauthorised access, use or disclosure. 5. Familiarise yourself with your data breach response plan You should have a data breach response plan in place and ensure you are familiar with it. This plan can help you respond quickly if there’s a data breach. A quick response can substantially decrease the impact on those affected. For more information on complying with privacy law, contact 1300 30 50 10.

Don't let your business suffer WHAT would you do if your business fell victim to cyber crime? Would you have the protection you need to quickly recover? Cyber criminals continue to have success with hacking, making them a big risk to your business. A lax attitude to cyber crime or thinking, "it won't happen to me", can leave your business vulnerable and exposed.

who understand the importance of immediately mitigating potential threats to insureds' businesses.

A Cyber Risk Insurance Policy can provide 24/7, 365 days a year-access to an incident response team of experts

For more information on Cyber Risk Insurance call Master Builders Insurance Services on 1300 13 13 26.

32 | Master Builder

Premiums can be from as low as $500, depending on the cover you select and the size of your business.

Double the experience and expertise Winning Commercial is proud to join with Fisher & Paykel to provide cutting-edge kitchen solutions for residential developments. This collaboration brings the dedicated full project support that is the hallmark of Winningâ&#x20AC;&#x2122;s approach together with the brilliant innovation and manufacturing that has made Fisher & Paykel an iconic brand. With extensive combined experience in the commercial sector, this is a partnership with remarkable expertise working with Australian architects, developers, builders and designers. As a result, you can rely on them to deliver an exceptional outcome for your project.

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MEMBERS CORNER

Tradie: Glen Boys Master Cabinets of Bundaberg Glen Boys heads up Master Cabinets of Bundaberg, a kitchen and cabinetry company that works in both the residential and the commercial sectors. In the residential sector, they conduct new builds and renovations and for the commercial sector perform office and apartment fit-outs. Based in Bundaberg, the work is mainly concentrated around the Wide Bay region, including Bargara and outlying areas.

At what age did you start working in the industry? How did you get into it? I started working in the industry when I was 16-years-old. I got an apprenticeship straight out of grade 10 at high school.

What appealed to you about this profession? Just working with timber.

Tell us about one of the most memorable jobs you’ve done? Back when I was younger I made the main reception counter for the Honolulu International Airport when I lived in the Atherton Tablelands. The company I used to work for did overseas shopfitting.

Is there someone who inspires or mentors you? I don’t think there is. I guess I get a bit of inspiration when I read magazines about successful business owners in the manufacturing trade. That gives me a bit of a kick in the pants and gets me going again.

What do you love most about your job? Some of the client reactions we get. You get some people who really get quite emotional

when you rip the kitchen out they’ve had for 30 years and you put something special in.

What’s the best piece of advice you’ve been given?

What do you find most challenging about your job?

As far as being in business, it would be to make sure I take time out of my day to regularly invoice jobs.

Delegating and not being able to do everything myself. Sometimes it’s challenging to pass things onto someone else to do.

Have you won any work awards? If so, what are they? I did win an award when I was in the second year of my apprenticeship. I think at the time it was for apprentice of the year and it was for a local apprenticeship organisation. I was also awarded Master Builders Residential Trade Contractor of the Year at the recent Master Builders Wide Bay Burnett Housing & Construction Awards.

Have you completed any training courses with Master Builders and if so, how have they helped you? Quite a few years ago I did the Electrical Testing and Tagging course which helped me because I could test and tag my own gear.

Complete this sentence: Every tradie needs… A lot of patience, especially when you’re dealing with the public. At the end of the day the customer is the one who pays the bills.

What interests/activities do you do in your spare time?

Where do you see yourself five years from now?

I love my barra fishing and camping. I do a lot of tournaments up in North Queensland around Mackay and Proserpine.

Probably in the same position but I hope with a lot less headaches. I guess just getting people in different positions that can take some of the pressure off myself. What I’m hoping is that in five years’ time I’d have a business that I still work in but I can work on my business a lot more rather than in it.

Tell us an interesting fact about yourself. In the last eight years I have built from scratch a 21-foot off-road caravan and two hybrid off-road camper trailers. I have always in the back of my mind considered building them on a commercial basis. Master Builder | 35

MEMBERS CORNER

Member Profile: Rock Solid Tiling FROM laying $50,000 worth of Bisazza floral-patterned tiles in a swimming pool to working with $15 per square metre subway tiles in a kitchen – Fillipo Grasso says a quality finish doesn’t always come down to expensive material selection. “It’s about being able to do the application so it looks seamless and there’s that continuity throughout the job,” Mr Grasso said. It’s a fine skill he’s been honing since starting out as an apprentice for Brisbane Tiling Service to recently taking out Residential Trade Contractor of the Year at the Brisbane Housing & Construction Awards. “I learnt a lot in my formative years,” Mr Grasso recalled. As the co-owner of Brisbane-based Rock Solid Tiling, a business he started in 2006 with wife Lynda, they have grown the 36 | Master Builder

business of six staff almost as quickly as their family of the same size.

it’s a big adjustment period the first year in your apprenticeship,” she said.

The pair are determined to pass their skills on to up-and-coming trades.

“Every job you work on, there’s always a lot of conflict resolution and troubleshooting. And being a sub-contractor you’re at that base level of the trade. Even when they come out of the trade they’ll be sub-contractors.

“We put a lot of time into getting to know our employees, in developing their skill. We see it as an investment of time that goes both ways,” Mrs Grasso said. She said the hustle and bustle of a job site could be very overwhelming to a new apprentice.

“You have to learn how to walk into a person’s home – a home that’s their castle – and you need to say, “I’ve got this” and just consistently perform to a high standard.”

“When you’re working in and around other trades on busy job sites with tight deadlines,

Mr Grasso admits he finds himself attracted to tedious jobs with painstaking tiling

MEMBERS CORNER requirements, including natural stone and individually hand painted tiles with two rarely a perfect match. “There’s no uniform look to them, it looks good in a small space and anyone can do a splashback but getting that to look good on bigger spaces in internal and external areas, that’s a skill that only comes with that practice,” Mr Grasso said.

“It’s the kind of work we’ve always driven ourselves to seek. But it’s great because our team gets exposed to a lot of different products.” Fillipo Grasso, Owner, Rock Solid Tiling Most recently, that tedious, testing work included tiling a pool waterfall which involved a 100-metre rock wall behind a pool out of natural stone at a job in Paddington, Brisbane. “You would cut the natural stone and put it in but each natural stone is different. When you spread those small differences across 100 metres and you’ve got four to five people doing the job, there is no continuity,” Mr Grasso said. “We had to basically put it on the wall, come back, cut out pieces and get a seamless flow of the product across that really large area.”

Before that, the team were tiling a pool for Corella Construction that involved a paintby-the-number application of floral, glass Bisazza tiles. “That was four weeks of work for us to install those tiles because we got given a bare concrete shell. We had to straighten any walls and we had to level floors and walls and get it smooth,” he said. They then painted the entire pool blue to make it one colour because the tiles were transparent. “There was two weeks of just prep work before we even installed the first tile,” he said.

“Tilers have been around for hundreds of years, however the technology in tiles in the last 10 years has increased. Not just in their performance of the actual product itself, but the aesthetic property of the tiles," he said.

“On that job, the builder spent in excess of $80,000 just on Bizzara mosaic tiles throughout the house.”

“So to be the best you can be is to understand the products you’ve been given and not treat the job as ‘I install tiles and I install it this way and if I come across tiles that are different, I install it the same way’.

Mr Grasso said he always stresses to his employees the importance of knowing about new products.

“You need to be able to adapt and have the information you need to secure the longevity of the installation.”

Master Builder | 37

MEMBERS CORNER

Member Profile: Downs Designer Homes YOU know you’re doing great work when six members of the same family entrust you to build their dream homes.

Downs Designer Homes owner Jeff Bubeck's stunning, showpiece creations have gathered a cult following in the Toowoomba and Darling Downs region. A family company to the core, the entire Bubeck family of four work in the business, from wife Karyn to daughter Tayla and son Jason on the tools. Bubeck’s clients are regulars on Karra View Court, labelled by the media as Millionaire’s Row and opt for inspired homes, sometimes an Italian Villa, other times a traditional Japanese home and for some, an American mid-west inspired property. A recent client, his eighth build on Millionaire’s Row, took out 2018 Downs & Western House of the Year with an Italianstyled home with ornate Indian influences. “It’s a beautiful block of land overlooking the famous tabletop mountain. Even though the home was on a difficult site, it deserved a beautiful home,” he said. Using his own European styled home, winner of 2016 Queensland Individual Home $1.26 million – $2 million, as a display home, the clients liked what they saw but wanted to add their own twist. 38 | Master Builder

“The owners had approached me early on to ask if I would be open to sourcing material overseas – mainly India,” Jeff Bubeck, Owner Downs Designer Homes “I said building a home like this is hard enough but whilst I don’t like to admit it, I do thrive on pressure. After looking at the logistics, I said yes and my wife and I travelled with the clients to India.” On the trip they sourced balustrade, doors and marble tiles, many of which needed to be hand carved in India. “One of my big things when I got there, I had everything written down to the millimetre for the trip and I started to give the measurements to the craftsman and he said, ‘I work in imperial’,” he said. Bubeck then spent hours painstakingly checking his manual conversions. “It then took up to 12 months for the last of the materials to arrive,” he said. The home was, as many of Bubeck’s showpiece builds are, designed by an

MEMBERS CORNER architect he’s worked with for more than two decades.

That was the start of a relationship that has continued to this day.

“In 1996, I was lucky enough to receive a phone call from John Simpson, an architect in Sydney. John was sitting in one of my display homes and, at the time, he was designing a home for his parents in Toowoomba. He said he liked what he saw and wanted to meet with me and have a chat.

“John’s been my mentor for over 20 years and I feel I was very lucky to have crossed paths with him – he’s been gracious and forthcoming,” he said.

It came just six years after Bubeck went out on his own with Downs Designer Homes.

“He’s been associated with many of my awards. Since I’ve met John, the homes have become grander and more ornate, it’s changed the landscape of Toowoomba.”

“At the time there was a lot of project builders trying to take the same piece of cake. I spent a lot of time quoting for nothing when it was going to go to the cheapest builder,” he said. “I made the decision that I wanted to build two-storeys and build bigger and people said, ‘people don’t like using stairs and climbing’. His thoughts were if blocks were smaller and they want larger homes, they'll have to. Really it only took just one person to give me a chance, we successfully built the house and it won an award."

Master Builder | 39

MEMBERS CORNER

The real deal

As a business owner your day-to-day expenses and project running costs can quickly add up. At Master Builders we’re here to support you, so we’ve teamed up with some industry partners to help your dollars go further. We give you access to exclusive deals, discounts and special offers that can save you money on the things you need to operate your business effectively. But, life isn’t about all work and no play, which is why we've got your holidays and lifestyle covered for you too. Our range of member discount providers have been sourced across different categories to meet your diverse needs. Categories include vehicle and fleet, advertising and marketing, health and safety, travel and lifestyle, tools and equipment, and products.

Save at the bowser with Caltex Master Builders and Caltex are getting behind Australian businesses with StarCard, a fuel card that delivers great discounts across Australia’s largest fuel network. You’ll not only enjoy savings on fuel, you’ll save time on admin with all your expenses in one single, ATOapproved monthly report. Master Builders' exclusive deal with Caltex will save members over 50 per cent off the monthly card fee, 3.6 cents per litre off regular petrol, 3.65 cents per litre off Vortex 95 fuel and 4 cents per litre off diesel. Caltex StarCard will keep your business moving, with 51 days interestfree credit via direct debit payment, and the option to add Roadside Assistance for peace of mind wherever you are in Australia. For more information visit mbqld.com.au/caltex

Promote with mesh or shade cloth Mesh Direct is Australia's leader in site branding and signage. They’ve put together a range of deals for Master Builders Queensland members who want to promote their business with banner mesh or shade cloth. Their core business is small to medium builders and they understand members’ needs, with more than 10 years’ experience in printing for building sites up their sleeves, they can give you the right advice. Mesh Direct specialise in the construction industry and know the best products for building sites. From basic shade cloth dust screens, to huge lengths of printed mesh to enormous building wraps. For a quote or for further information visit mbqld.com.au/meshdirect

Members save on workwear Master Builders members get a great deal on work gear, saving you 15 per cent on their range of products. Totally Workwear is Australia’s largest network of service providers in workwear, corporate wear and safety gear. Independently owned and operated service centres ensure you are getting focused service, backed with Australia’s best buying power to ensure value and quality. You get 15 per cent discount on all merchandise storewide when members present their Master Builders Membership card along with a copy of their driver’s license, unless listed as an excluded store. To utilise the deal or for more information visit mbqld.com.au/ totallyworkwear

These are just some of the great deals available to Master Builders members. For a full list of discounts and special offers, visit mbqld.com.au/member-discounts

Member discount providers

Beaurepaires, BMW, BUPA, Caltex, The Courier-Mail, Departure Lounge, Flick Anticimex, Fleet Partners, Go To Flooring, Holden, Isuzu, Kennards Hire, Mesh Direct, Mini, Mitsubishi Motors, MyConstruct, Nissan, Officeworks, St John Ambulance, Thrifty, Totally Workwear, Toyota, Trailers 2000, Uneedit First Aid Kits & Supplies 40 | Master Builder

MEMBERS CORNER

One of Queensland's largest display villages opens to public WE ARE proud as punch to announce 22 Master Builders now form part of one of Queensland’s largest display villages. Springfield Rise at Spring Mountain, 30 minutes’ drive from Brisbane opened to the public on Saturday, 4 August. Builders in the village include Metricon, Hallmark Homes, Valcon Homes, Stroud Homes, Steve Parcell Builders, Callaway Home and Paradigm Homes. Master Builders CEO, Grant Galvin said Springfield Rise is the association’s tenth Master Builders display village since 2013 and is by far its biggest offering to date. “Having this many builders and homes on display in the one place is such a rare opportunity. We know potential buyers will be taking advantage – the interest and enquiries have already been astounding,” Mr Galvin said. Master Builders Display Village Manager, Greg Byrne said Springfield Rise had been a mammoth task for those members who are in

the village, with more than 40 quality crafted homes now on show.

to Brisbane airport, 15 minutes to Ipswich CBD and 50 minutes to the Gold Coast.

“The village was a hive of activity in the lead-up to the opening and our builders are bursting with excitement as they show prospective buyers through their offerings,” Mr Byrne said.

For more information about this village visit mbqld.com.au/springfield-rise If you’d like information on upcoming opportunities to be part of a Master Builders display village, visit 1300 30 50 10.

“We’ve got houses built around grand water features, outdoor dining areas you’ve only dreamt about and light-filled Hamptons-styled homes that will make your heart sing.” Located off the Centenary Highway, Springfield Rise is just 30 minutes’ drive to Brisbane’s CBD, 40 minutes

Master Builder | 41

MEMBERS CORNER

Austral the industry choice for insulation WHO could forget 1989? It was an epic year. Miss Saigon debuted in London, The Broadbeach Monorail opened. The ABC opened their Gold Coast office. The Berlin Wall fell. It was the debut of the Nintendo Game Boy, and the World Wide Web was invented. In the cinema, Tim Burton’s Batman was playing, and Kate Cebrano’s ‘Brave’ was the bestselling music album. It was also the year Austral Insulation opened on the Gold Coast. Starting in modest premises in Lawrence Drive at Nerang, the business expanded and thrived by offering industry-leading insulation products and great service. In September 2003, the Australian Building Code added energy efficiency measures in response to increasing energy demands and the threat of power shedding loomed large. This led to Austral Insulation Gold Coast relocating to their current premises at 22

Indy Court, Nerang to provide an expanded range of insulation, ventilation products and skylights. Fast forward to 2018, and Austral Insulation Gold Coast continues to provide industry-leading insulation products from CSR Bradford Insulation, Kingspan and Thermotec. Natural lighting from Skydome, Regent, Ventilation from Edmonds, as well as innovative products from Illume Solar Lighting and power solutions with CSR Bradford Solar. In the 29 years on the Gold Coast, they have always been thankful for the support of their loyal customers. They’re proud to have been the insulation company of choice when families sell and move to their new home, and again choose Austral Insulation Gold Coast to insulate, ventilate and illuminate their new home. They’re also pleased to have been of service to many of their industry customers.

throughout their building careers.

As the building industry gets ready for new National Construction Code - 7 Star Energy Efficiency measures in 2019, Austral Insulation Gold Coast is still the consumer and industry choice for proven insulation products, innovative natural lighting and ventilation solutions and the right advice. Contact Austral Insulation Gold Coast on (07) 5596 1977 or email gcsales@australgc.com.au

Merger adds to talent at McInnes Wilson MCINNES Wilson Lawyers recently welcomed Darren Ho and, whose association with Master Builders exceeds over 20 years, his team from BCCS Law. In merging with Darren’s practice, McInnes Wilson Lawyers has added his invaluable skills and over 20 years’ worth of experience to the firm’s construction and infrastructure practice. McInnes Wilson Lawyers is one of the largest, Queensland-based law firms with a wealth of experience across a range of sectors. Operating for more than 40 years, the firm has grown into a national practice with more than 300 staff located in Brisbane, Southport, Maroochydore, Sydney, Melbourne, Canberra, Adelaide and Parramatta. McInnes Wilson understand that each individual, business and project are unique. As such, they listen to their clients’ needs and work collaboratively with them to meet their 42 | Master Builder

challenges and develop strong relationships built on trust. Through their full-service offering, McInnes Wilson Lawyers can provide assistance in a range of construction and infrastructure situations, including: • Contract documentation services • Dispute management and resolution, including mediation, litigation and adjudication services • Contract safety analysis • Industrial relations • Insurance. Managing Director, Paul Tully said the team was delighted to welcome Darren and his clients to McInnes Wilson Lawyers. “Darren’s skills and expertise enable the firm to offer specialist assistance in construction and infrastructure matters and strengthen

the firm’s ability to provide the best possible service to our clients. We believe this new relationship will provide an enhanced experience for Darren and his clients,” he said. Commenting on his decision to join McInnes Wilson Lawyers, Darren said: “I am thrilled to be joining McInnes Wilson Lawyers. I have worked with a lots of their people in the past and trust that their broad service offering will allow members to be serviced in areas outside of the traditional front and back-end construction matters.” Contact McInnes Wilson on (07) 3231 0600 or visit mcw.com.au

MEMBERS CORNER

Delay in security of payment reforms EVER since the new Building Industry Fairness (Security of Payment) Act 2017 became a reality in November 2017, Partner at Garland Waddington, Brendan Bathersby, has been out and about spreading the word through seminars and in-house information sessions, to ensure that all levels of the building and construction industry are familiar with the new legislation.

Act 2004. This will result in all invoices issued being payment claims being subject to the provisions of the Act and the consequences of non-compliance.

“I’ve been on a mission to ensure that building and construction industry participants are aware that the most significant change is in Chapter 3, the new security of payment regime,” Mr Bathersby said.

“Most people in the building and construction industry will know the commencement of Chapter 3 has been delayed until 17 December 2018. But there’s no time for complacency,” Mr Bathersby said.

“These changes are complex and the penalties for non-compliance are serious. It’s imperative that builders, subcontractors and suppliers get advice to understand the new legislation and to safeguard their business.”

“There are elements businesses in the building and construction industry need to do to get themselves up to speed and this small delay gives them time to be on the front foot.”

Chapter 3 of the Act will replace the existing Building and Construction Industry Payments

He said media had mainly focused on the new Project Bank Accounts regime implemented by Chapter 2 of the Act, but for the time being, that regime was of more limited impact than Chapter 3 of the Act.

Contact Brendan Bathersby on (07) 5443 4866, email brendanb@gwlaw.com.au or visit garlandwaddington.com.au

TOP TIPS TO BE ‘BIF’ READY In order to comply with the new BIF Act, Mr Bathersby recommends industry members take time to: 1. Become familiar with the whole of the new Act… and particularly Chapter 3 2. Keep abreast of any amendments that are notified over the next few months 3. Review their contracts to ensure they comply with or are amended to accommodate the new requirements 4. Consult with their advisors and other industry participants along the way.

We’ve got the colours for every project!

Steeline Roofing Products Steeline Roofing Products ore a locally owned and operated manufacturer of COLORBOND® and ZINCALUME® steel roofing, flashings, fascia, gutter and related accessories. We are also a supplier of leading brand names of insulation, polycarbonate and fibreglass translucent sheeting, ventilators and fasteners. Call us today to discuss your next project and our friendly sfaff will assist you with expert advice and knowledge. Phone (07] 3200 8122 I Fax [07] 3200 8566 I roofingproducts@steeline.com.au I www.steeline.com.au

Steeline Service over and above

Master Builder | 43

WHAT'S ON

SEPTEMBER 2018

Master Builders BUSSQ Golf Day

Commercial Builders Forum

Master Builders BUSSQ Golf Day

Rockhampton

Gold Coast

Sunshine Coast

FRIDAY 7

THURSDAY 13

FRIDAY 14

Industry Access

Institute of Building Consultants Breakfast

Influencers (Women in Building)

Master Builders Golf Day

Rockhampton

Bundaberg

Burdekin

Cairns

Gold Coast FRIDAY 14

OCTOBER 2018

MONDAY 17

TUESDAY 18

WEDNESDAY 19

FRIDAY 21

Influencers (Women in Building)

Industry Access

Rockhampton

Gladstone

Queensland Housing & Construction Awards

THURSDAY 4

TUESDAY 9

WEDNESDAY 10

FRIDAY 12

Industry Access

Biloela

Cairns

Yeppoon

Atherton

TUESDAY 16

WEDNESDAY 17

Brisbane

Townsville

Commercial Builders Forum

Up-Skill Session

Housing & Construction Awards

Stay up-to-date on workplace issues affecting builders and subcontractors, while networking with some of the industry’s most prominent key players.

Master Builders’ new Up-Skill Sessions connect members with like-minded tradies and builders. Sessions are focused on everyday topics related to building a successful business, and members are taught how to transition from a tradesperson into a business person and develop an edge over their competitors.

Time to party! Come along to the Queensland Housing & Construaction Awards celebrate with peers, colleagues and partners as we reveal the prestigious winners of our annual awards program.

Industry Access Get informed about the latest developments occurring in Queensland’s building and construction industry.

Master Builders BUSSQ Golf Day Enjoy a fun day on the green networking with other Master Builders members while engaging in a little friendly competition.

Influencers (Women in Building) Join in discussions on a range of day-to-day business topics that affect women either working in the building and construction industry or supporting a partner who does.

Master Builders Race Day Members and their sponsors enjoy getting together to have a punt on the horses and network on the hallowed turf, as there’s nothing quite like the thrill of the hooves as they gallop down the straight towards the winner’s post. The day provides brand exposure and networking opportunities, and reach an extended audience via Sky Racing and other media outlets, along with approximately 3,000 race day patrons.

Brisbane Christmas Smoko This event is held annually in Brisbane in a casual setting. Its purpose is to encourage members and their mates to wind down and reflect on the year that’s been, while catching up with each other, us and other industry participants.

Disclaimer: Whilst every effort has been made to ensure the accuracy of these events, dates and regions – details are subject to change. Please refer to the What’s on calendar on our website for the most up-to-date information at mbqld.com.au/whats-on 44 | Master Builder

WHAT'S ON Industry Access Mission Beach

Influencers (Women in Building)

Industry Access

Mackay

Brisbane South

Bowen

TUESDAY 23

Gold Coast THURSDAY 18

FRIDAY 19

MONDAY 22

TUESDAY 23

Industry Access

Brisbane North

Emerald

Longreach

Master Builders BUSSQ Golf Day Toowoomba

WEDNESDAY 24

THURSDAY 25

FRIDAY 26

Industry Access

Ingham

Brisbane Central

Gold Coast

THURSDAY 1

MONDAY 5

Industry Access

Up-Skill Session

Local Update

Maroochydore

Gympie

Gold Coast

Beaudesert

WEDNESDAY 7

THURSDAY 8

MONDAY 12

Influencers (Women in Building)

Industry Access

Charters Towers

Bundaberg

Brisbane Christmas Smoko

MONDAY 12

TUESDAY 13

WEDNESDAY 14

THURSDAY 15

Master Builders Race Day

Commercial Builders Forum

Industry Access

Gold Coast

Sunshine Coast

THURSDAY 15

SATURDAY 17

TUESDAY 20

Industry Access

Influencers Lunch

Toowoomba

Brisbane

THURSDAY 22

WEDNESDAY 28

Industry Access Townsville

NOVEMBER 2018

WEDNESDAY 31

Master Builders Race Day Townsville TUESDAY 6

Toowoomba

Industry Access Hervey Bay

DECEMBER 2018

Airlie Beach

WEDNESDAY 21

Industry Access Clermont

Influencers (Women in Building)

TUESDAY 4

WEDNESDAY 5

Rockhampton

Master Builder | 45

Make sure youâ&#x20AC;&#x2122;re making money FAST TAKE-OFF AND QUOTING, EASY AND ACCURATE JOB COSTING AND ACCOUNTING

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Lower Retention Risk

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Social Scene North Queensland Golf Day

WHAT'S ON

There were smiles all round as North Queensland members joined the Master Builders BUSSQ Golf Day in Townsville. Will we see you at our next golf day?

31 July

Master Builder | 47

WHAT'S ON

Social Scene Influencers Lunch At the Victoria Park Golf Course, Brisbane, guests mingled, ahead of a presentation by Ella Brown, while networks and connections were formed as influencers shared their knowledge and experience.

Principal Partner

Building momentum: The rise and rise of prefabrication

prefabAUS 2018 Conference 10 September Site Visit Program (prefabAUS members only)

11 â&#x20AC;&#x201C; 12 September

Brisbane Convention and Exhibition Centre

www.prefabaus.org.au/conference-2018/

48 | Master Builder

WHAT'S ON

Professional Indemnity Insurance Why every building contractor needs it At the end of the day, YOU are legally responsible for the professional services you provide, regardless of whether it’s you doing the work, or the professional consultants you’ve engaged. Don’t leave yourself exposed. Getting Professional Indemnity Insurance:  Protects you against claims from your specialist advice or services having caused financial loss or other damages to third parties  Covers you for the negligent acts of your professional consultants  Premiums start at $995 Inc GST*

Our Insurance team can help you with expert advice and cover. Phone 1300 13 13 26 Email insurance@mbqld.com.au mbqld.com.au/insurance A DIVISION OF QUEENSLAND MASTER BUILDERS ASSOCIATION. Australian Financial Services Licence No. 246834. Information contained herein is of a general nature and has not taken into account the particular insurance needs of any individual, business or person. *Terms and conditions apply.

Master Builder | 49

N E E D A CO N C R E T E P O O L S H E L L? Call us and let us do the hard work for you!

Wholesale Pool Shells is a specialist subcontractor to the swimming pool and building industries. We offer pool shells which include engineering, certification, excavation, reinforcing, concrete and plumbing. We offer fixed prices and two day construction time in most cases, with a network of other licensed pool trades available to you. We can also have excavators, bobcats, tip trucks and concrete pumps available for hire. Concrete Spraying Specialists Pty Ltd t/a

WHOLESALE POOL SHELLS BSA License 1172793

50 | Master Builder

~ Contact us now for a quote on your next project ~ Tel: 3208 9099 | Email: sales@wholesalepoolshells.com.au

HOUSING & CONSTRUCTION AWARDS 2018

CONTENTS 52 -53 Social Scene 54

Winner Interviews: Meet those behind

the builds, their challenges and triumphs

Major & Individual Winners 55

Brisbane

Downs & Western

Gold Coast

Sunshine Coast

Wide Bay Burnett

North Queensland

Far North Queensland

Central Queensland

Mackay & Whitsunday

YOUR 2018

REGIONAL WINNERS GUIDE Master Builder | 51

HOUSING & CONSTRUCTION AWARDS

Social Scene Regional Housing & Construction Awards 2018

52 | Master Builder

HOUSING & CONSTRUCTION AWARDS

Master Builder | 53

HOUSING & CONSTRUCTION AWARDS

Builder bucking trends in Bargara THE FORESHORE of Bargara has changed dramatically over the past 20 years as older houses are sold and regularly replaced with multi residential, high-rise apartments. But a Bundaberg-based builder is bucking the trend with his elaborate, showpiece creations putting a strong case forward for the merit of homes on the foreshore. Steve Coates, owner of Steve Coates Constructions, won Individual Home $1.26 - $2 million, Best Residential Kitchen and House of the Year at the Wide Bay Burnett Housing & Construction Awards for his esplanade project, The Gym. It marked the fourth foreshore win for Mr Coates after taking out the 2016 Wide Bay

Burnett House of the Year and Individual Home over $2 million for a project at Coral Cove, 2015 Wide Bay Burnett Home Renovation/Remodelling Project $576,000 - $1 million for a project at Innes Park and Wide Bay Burnett House of the Year and the Queensland award for Individual Home $2.5 million – $3 million for The Glass House at Kelly’s Beach in 2010. “It’s good to see a high-level home built on the front of Bargara. Not everyone wants to live in a unit. The more homes of this standard we can build along the front will help increase the property value of the area,” Mr Coates said. With limited site access on his latest project and challenging building forms, including a

folded roof and custom-built wine cellar, Mr Coates said it was no easy feat bringing The Gym to life. He credited the win and success of the 12-month build to the design of the home and liaising closely with his designer, Ben Thornton, great clients that were willing to let them be creative, his construction team and exceptional tradespeople. “It makes you very proud to build something that other people see as quality and find enjoyment in,” Mr Coates said. “The biggest reward is that the clients love living there and the house works well for their lifestyle.”

Light filled, airy home takes win A HAMPTON's style home has stolen the hearts of buyers and judges alike, taking out President’s Award at the 2018 Gold Coast Housing and Construction Awards. The four-bedroom family home, Beachmere, at Helensvale by GJ Gardner Homes Gold Coast North was a stand out. GJ Gardner Homes Gold Coast General Manager, Simon Curtis said Hampton’s-styled homes were the “flavour of the month”. “We wanted something that appealed to second and third home buyers,” he said. 54 | Master Builder

“The design of the home has the master bedroom and the parents’ retreat separate to the children’s area. Then there’s three bedrooms with their own activity space and the house wraps around an internal courtyard.” He said the award was great recognition for the hard work his team put in day-to-day. “We’re a family-owned business, everyone puts their heart and soul in and to be recognised highlights the quality of construction that we deliver,” he said.

HOUSING & CONSTRUCTION AWARDS

HOUSE OF THE

YEAR

Brisbane Major Awards

House of the Year Mancorp Quality Homes Pty Ltd Project of the Year FDC Construction & Fitout (QLD) Pty Limited Presidentâ&#x20AC;&#x2122;s Award Val Eco Homes Pty Ltd PROJECT OF THE

YEAR

Individual Awards Apprentice of the Year Matthew King Corella Construction Pty Ltd Rising Star Robert Gray Graya Construction Pty Ltd Women in Building Rachael Turner Front Porch Properties

PRESIDENT'S AWARD

Institute of Building Consultants Andrew Mackie-Smith BuildingPro Pty Ltd

PROUDLY SUPPORTED BY:

Master Builder | 55

HOUSING & CONSTRUCTION AWARDS

HOUSE OF THE

YEAR

Downs & Western Major Awards House of the Year Downs Designer Homes Pty Ltd Project of the Year J Hutchinson Pty Ltd T/A Hutchinson Builders

PROJECT OF THE

YEAR

Presidentâ&#x20AC;&#x2122;s Award Swish Design & Construct Pty Ltd T/A Swish Homes Queensland

Individual Awards Apprentice of the Year Chelsea Hayward Golden West Apprenticeships Rising Star Nelson Janke Janke Constructions Pty Ltd

PRESIDENT'S AWARD

PROUDLY SUPPORTED BY:

56 | Master Builder

Women in Building Sue Baldwin Palmlake Works Pty Ltd

HOUSING & CONSTRUCTION AWARDS

HOUSE OF THE

YEAR

Gold Coast

Major Awards House of the Year D T L Constructions Pty Ltd Project of the Year Hansen Yuncken Pty Ltd

PROJECT OF THE

YEAR

Presidentâ&#x20AC;&#x2122;s Award Cummins Constructions T/A GJ Gardner Homes Gold Coast North

Individual Awards Apprentice of the Year Connor Sullivan A and J Building Group Pty Ltd Rising Star Luke Dawson Dawson Constructions QLD Pty Ltd

PRESIDENT'S AWARD

Women in Building Carol Claffey Darryl Claffey & Co Pty Ltd

PROUDLY SUPPORTED BY:

Master Builder | 57

HOUSING & CONSTRUCTION AWARDS

HOUSE OF THE

YEAR

Sunshine Coast Major Awards House of the Year Peter L Curley T/A Peter Curley Constructions Project of the Year J Hutchinson Pty Ltd T/A Hutchinson Builders

PROJECT OF THE

YEAR

Presidentâ&#x20AC;&#x2122;s Award Qld Built Pty Ltd

Individual Awards Apprentice of the Year Reece Cleeton East Coast Apprenticeships Rising Star Tyson Dalziell Ty Style Pty Ltd

PRESIDENT'S AWARD

PROUDLY SUPPORTED BY:

58 | Master Builder

Women in Building Laurie Tucker Murphy Homes

HOUSING & CONSTRUCTION AWARDS

HOUSE OF THE

YEAR

Wide Bay Burnett Major Awards House of the Year Steve Coates Constructions Pty Ltd Project of the Year Murchie Constructions Pty Ltd

PROJECT OF THE

Presidentâ&#x20AC;&#x2122;s Award Comfort Homes (QLD) Pty Ltd

YEAR

Individual Awards Women in Building Aletha Walters Stroud Homes Wide Bay

PRESIDENT'S AWARD

PROUDLY SUPPORTED BY:

Master Builder | 59

HOUSING & CONSTRUCTION AWARDS

HOUSE OF THE

YEAR

North Queensland Major Awards House of the Year Dean Powell Constructions Pty Ltd Project of the Year J Hutchinson Pty Ltd T/A Hutchinson Builders

PROJECT OF THE

YEAR

Presidentâ&#x20AC;&#x2122;s Award Pro-View Homes Pty Ltd

Individual Awards Apprentice of the Year James Barrie Martin Locke Homes Pty Ltd Rising Star Kiall Franzmann Franzmann Constructions Pty Ltd

PRESIDENT'S AWARD

PROUDLY SUPPORTED BY:

60 | Master Builder

Women in Building Debbie Jones Martin Locke Homes Pty Ltd

HOUSING & CONSTRUCTION AWARDS

HOUSE OF THE

YEAR

Far North Queensland Major Awards House of the Year Simon Higham Building Pty Ltd T/A Higham Building Group Project of the Year FK Gardner & Sons

PROJECT OF THE

YEAR

Presidentâ&#x20AC;&#x2122;s Award Ashlee Jones Homes Pty Ltd

Individual Awards Apprentice of the Year Robert Ketchell Hutchinson Builders Rising Star Cameron Twittey CMT Constructions FNQ Women in Building Sarah Mort MiHaven Pty Ltd

PRESIDENT'S AWARD

Diversity Award MiHaven Pty Ltd

PROUDLY SUPPORTED BY:

INDUSTRIES

Master Builder | 61

HOUSING & CONSTRUCTION AWARDS

HOUSE OF THE

YEAR

Central Queensland Major Awards House of the Year D R Moore Constructions Pty Ltd Project of the Year J Hutchinson Pty Ltd T/A Hutchinson Builders

PROJECT OF THE

Presidentâ&#x20AC;&#x2122;s Award H J Family Homes Pty Ltd

YEAR

Individual Awards Apprentice of the Year Rachel Ferricks Capricorn Painting Women in Building Greta Tenheggeler Tenheggeler Homes

PRESIDENT'S AWARD

PROUDLY SUPPORTED BY:

62 | Master Builder

HOUSING & CONSTRUCTION AWARDS

HOUSE OF THE

YEAR

Mackay &

Whitsunday Major Awards House of the Year Coastal Edge Constructions Pty Ltd Project of the Year Leith Mitchell T/A Leith Mitchell Builder

PROJECT OF THE

YEAR

Presidentâ&#x20AC;&#x2122;s Award Jorgensen Builders Pty Ltd

Individual Awards Apprentice of the Year Hayden Wright Roebuck Designer Homes Rising Star Michael Peterson Peto's Construction Pty Ltd Women in Building Jennifer Lowcock Lowcock Builders Pty Ltd PRESIDENT'S AWARD

PROUDLY SUPPORTED BY:

Master Builder | 63

WHAT’S ON Certificate IV in Work Health & Safety Course outline Over the five days, this course covers the following topics: • WHS Hazard identification • Risk Assessment and Control • WHS system implementation and maintenance • Responding to incidents • Continuous improvement • Workplace emergency procedures, systems and processes implementation • WHS management of contractors.

Get industry tailored training today YOU asked and we listened. There’s a myriad of Certificate IV in Work Health & Safety courses but few are industry specific and provide you with the critical information you need on the job. Master Builders’ training team have created a Certificate IV in Work Health & Safety that’s tailored for the building and construction industry. We cut through the clutter and deliver you the information you need. Are you currently working or looking to work in a work health and safety role? The Master Builders Certificate IV in Work Health & Safety program is designed for you. In this easy to digest, five-day course, we’ll cover topics including hazard identification, risk management incident response and working with sub-contractors.

Why enrol?

office. So, our program is broken into two

Endorsed by our Master Builders' in-house safety team, students who enrol in our Certificate IV in Work Health & Safety course can be assured they are not only learning from the industry leader, but from the Association who actively works with government on the development of Safety Policy and Standards for the construction industry in Queensland.

blocks, spread over three weeks. While the

We recognise that our students are actively working in the construction industry and therefore have a base level of knowledge about safety. This allows Master Builders to offer a five-day program, where each student can spend up to 10 hours with a trainer.

Health & Safety Certificate of Authority

We understand that it's difficult to have five consecutive days off the job site or

delivery of information occurs over five days, students have three months to complete any outstanding assessments not completed over the delivery period. Currently students who complete the Master Builders Certificate IV in Work Health & Safety are eligible to apply for a Workplace to be appointed as a Workplace Health and Safety Officer (WHSO).

Those who successfully complete this course will achieve a Certificate IV in Work Health & Safety (BSB41415).

To secure yourself and your workers a place in this vital training or for further information on which course you require, contact 1300 136 002 or visit mbqld.com.au/training.

Training returns to Spring Hill We’ve got some exciting news - Brisbane Master Builders Training Department is now back at Spring Hill. The major building renovation at our head office is now complete and courses will no longer be held in Murarrie. All our Brisbane training courses will now be held at 417 Wickham Terrace, Spring Hill. Parking is available onsite off Twine Street. Any questions please call 1300 30 50 10.

64 | Master Builder

Upcoming courses Month

Course

Why Apply

Location

August

Electrical Test & Tag

Test and tag your own electrical equipment

Sunshine Coast

Asbestos Workers Program*

Legally remove non-friable asbestos - also suitable for the commercial sector

Rockhampton

Asbestos Awareness

Understand your legal obligations around removing non-friable asbestos

Hervey Bay

Business Management for Trade Contractors* Apply for your trade contractors licence

September

Estimating Essentials

Skill up in estimating so you don't lose money Brisbane on a job

Residential Building Contracts

Learn how to correctly complete residential building contracts

Mackay, Gold Coast and Cairns

Electrical Test & Tag

Test and tag your own electrical equipment

Brisbane, Toowoomba and Hervey Bay

Business Management for Trade Contractors* Apply for your trade contractors licence

Rockhampton, Brisbane, Mackay, Toowoomba and Sunshine Coast

Completed Residential Building Inspectors Course

Learn how to undertake residential building inspections

Gold Coast

Cert III in Construction Waterproofing*

Waterproof any project and legally issue waterproofing certificates

Gold Coast

Asbestos Workers Program*

Legally remove non-friable asbestos - also suitable for the commercial sector

Hervey Bay

Asbestos Awareness

October

November

Townsville

Understand your legal obligations around removing non-friable asbestos

Cairns

Cert III in Construction Waterproofing*

Waterproof any project and legally issue waterproofing certificates

Sunshine Coast and Hervey Bay

Residential Building Contracts

Learn how to correctly complete residential building contracts

Brisbane

Business Management for Trade Contractors* Apply for your trade contractors licence

Brisbane, Sunshine Coast and Gold Coast

Completed Residential Building Inspectors Course

Learn how to undertake residential building inspections

Townsville and Brisbane

Electrical Test & Tag

Test and tag your own electrical equipment

Brisbane and Cairns

Electrical Test & Tag

Test and tag your own electrical equipment

Sunshine Coast, Mackay, Rockhampton and Brisbane

Residential Building Contracts

Learn how to correctly complete residential building contracts

Rockhampton, Toowoomba and Gold Coast

Cert III in Construction Waterproofing*

Waterproof any project and legally issue waterproofing certificates

Brisbane

Business Management for Trade Contractors* Apply for your trade contractors licence

Brisbane, Sunshine Coast, Mackay, Townsville, Hervey Bay, Toowoomba and Cairns

Asbestos Workers Program*

Legally remove non-friable asbestos - also suitable for the commercial sector

Cairns

Completed Residential Building Inspectors Course

Learn how to undertake residential building inspections

Brisbane and Sunshine Coast

Estimating Essentials

Skill up in estimating so you don't lose money Townsville on a job

Call us on 1300 136 002 or view our training calendar at mbqld.com.au/training

*Nationally Accredited Courses Master Builder | 65