Master Builder magazine October-December 2022

OCT - DEC

AT THE HELM

New President, Brett Johnston talks about the new Board.

INDUSTRY INSIGHTS 6 CEO Message: The squeeze on housing 8 Deputy CEO Message: Evolve & change

FEATURE: TOGETHER TOWARDS TOMORROW 16-17 Building a diverse team together 18 Coping with change and the unexpected 19 Meet husband-and-wife team, Claire and Jay Perham 20 The other construction boom

#TRENDING

Check out the industry challenges of 2022 and what our members had to say.

Teamwork through tough times 22-23 NCC update

Pending changes to Fair Work laws

MEMBERS

CORNER

Cover story: Luxury residential tower soars above Brisbane

Day in a life: Meet the Far North Queensland team

COVER STORY

Step into Multiplex’s luxury residential tower in Brisbane’s CBD.

Tradie profile: Adam Turner

Tradie profile: Adam Stevens

Townsville stalwart gets top accolade

© This publication is copyright of Master Builders Queensland.

Master Builder is the official magazine of the go-to peak industry association, Master Builders Queensland. All

NEW LAWS

How to manage upcoming legislative changes to work related psychological risks and sexual harassment.

ON THE RED CARPET

See all the glitz and glamour from the 2022 Queensland Housing & Construction Awards.

Published by

MASTER BUILDERS QUEENSLAND

417 Wickham Terrace, Brisbane, Queensland, 4000

Phone: (07) 3225 6444

Web: mbqld.com.au

Editor: Angela Kelly editorial@mbqld.com.au

Graphic designer: Kristine Nilsson

advertising and editorial adheres to Master Builders Advertising & Editorial Policy at mbqld.com.au

Disclaimer: Advice and information in this publication is given

Advertising: Mary-Ann Zammit News Corp Custom Publishing mary-ann.zammit@news.com.au (07) 4690 9370

Print and distribution: News Corp Australia Cover photo: The One Residences by Multiplex

in good faith, on the understanding that any contributing person or organisation are not to incur any responsibility for negligence or legal liability if content is incorrect, incomplete, inappropriate or defective. All liability is therefore disclaimed.

MASTER BUILDERS RECENTLY APPOINTED A NEW BOARD WITH A MIX OF EXPERIENCE AND FRESH FACES THAT WILL CONTINUE THE OUTGOING BOARD’S VISION OF CREATING A BETTER ASSOCIATION AND INDUSTRY.

After wrapping up the election process for the Master Builders Electoral College (MBEC), Divisional Representatives and our Office Bearers we have a new Board that brings a wealth of experience, skills and diversity to the organisation, during what will be a challenging period ahead for the industry.

The new-look Board is a diverse combination of commercial and residential builders representing South-East Queensland and a strong regional presence, with five of the eight members representing regional Queensland

New Board welcomed

from Townsville to the Gold Coast.

Thank you to all who put their hands up and congratulations to those who were appointed. The level of engagement and the pool of talent from nominees this term was remarkable and I can assure you, the association is in very good hands. These roles are vital in driving positive change and improvements for all sectors and segments of our industry.

As your newly elected President, I’m excited to introduce my fellow Board members, who will serve their three-year term from 2022-2025:

Housing Sector Committee Chair - Stephen Havas; Construction Sector Committee Chair – Chris Taylor and General Board MembersGeoff Baguley, Don Dixon, Ben Garland, Angela Scott and Justin Stainton.

I’m proud to be a part of this new group who will lead you into the future with a nod to the

good work of previous Boards, but with the intention to inject new skills and different perspectives that will help us move forward even further.

It’s a good time to recognise and thank our 2019-2022 Board – Ralf Dutton, Stephen Havas, Mark Spry, Geoff Baguley, Drew Brockhurst and Chris Taylor who I had the pleasure of working with over the last term. The new Board will continue their work of maintaining our regional presence and investing back into the right products and services for members – it’s these actions that have set us up for success.

BRETT JOHNSTON, PRESIDENT

Read more about our new Board on page 26.

Hear what our customers are saying about Waterstop Streamline

I am happy to give my recommendation to use Waterstop Streamline. It is the only modern looking product that I have seen that positively connects the shower screen to the waterproofing in a completely leak free way...

Mr Albert Aeberhard Builder, Hotondo Homes Group ACT

By using Waterstop Streamline

I know the shower will be perfect every time. It has to be, because this product is designed to dictate placement of all of the other components to make up the complete shower. It’s virtually impossible to stuff it up.

Switching to the Waterstop Streamline system has been a fantastic result for the company. It ticks all the boxes by being modern, sleek, easy to install and failsafe.

Costly repairs associated with leaking shower trays are now a thing of the past.

Luke Pearce

QLD Construction Manager, Devine Homes

Waterstop is easy to order with efficient delivery. It has given us the edge on our competitors and is our preferred method of waterproofing and tiling showers.

IF YOU ARE ONE OF OUR COMPETITORS READING THIS AD PLEASE IGNORE.

Tony Glover Tony Glover Tiling & Waterproofing

Waterstop Streamline – Why would anyone use anything else to build a shower?

At last someone has got a product together that not only works, but it looks good and is so easy for every trade to work with. It even comes with step by step instructions on the protective tape.

Mr Andrew Shailer Andrew Shailer Tiling

For more information, visit www.waterstopstreamline.com.au Phone 07 5426 3700

• Fax 07 5426 3711

• Email sales@gleda.com.au

My business has expanded rapidly since we started using the Waterstop Streamline hob and now I have tilers voluntarily recommending the Waterstop system – and me – to other builders. Everyone that uses it loves it.

Mr Fred Meddings Managing Director, Watertight Australia (Waterproofers)

Using Waterstop Streamline in all our shower areas has made life easy for waterproofing and our tilers. They are so simple to install and always look very professional.

I recommend to all my clients to use the Waterstop Streamline system in their shower areas.

Mr Kerry Blake Director, Blake’s Waterproofing

With so many new products on offer in our industry it is difficult to find time to investigate them all. We are very glad we made time for this one.

Mr Dennis Wright Building and Project Manager, Beazley Homes

Mr Glen Whitehead Managing Director, BJM Developments

THE CURRENT HOUSING CRISIS WON’T BE SOLVED WHILE BUILDERS ARE TIED UP IN RED TAPE.

The Queensland Government’s recent Housing Summit and the Housing Accord announced as part of the federal budget have been great opportunities to put the spotlight on and make a difference to Queensland’s housing crisis; but these new housing initiatives will be moot unless major issues facing the industry are addressed.

Ahead of the Housing Summit our submission supported much needed measures, such as investment in social and affordable housing and measures to ensure adequate land supply; but most important of all, it highlighted that the building industry is staring down the barrel of a crisis that will impact their ability to deliver what our state needs.

While the Queensland Government wanted everyone to come to the table with workable

Putting the squeeze on housing

solutions, we had to use the Summit as an opportunity to express our concern that the over-regulation of the sector is actually inhibiting its ability to deliver the housing Queensland needs.

We’re facing the perfect storm and cracks have started to appear in the foundations of our industry and they’re not going away. The reality is, if we want any initiatives that come out of the Housing Summit to work, we also need a commitment to review and remove the unnecessary red tape tying up new construction. Over-regulation is adding cost to new construction and not producing a corresponding benefit for owners or subbies.

Builders are being asked to construct the housing we need but they have one arm tied behind their backs. The Queensland Government needs to take action for the industry to effectively play its role in addressing the housing crisis.

We have significant National Construction Code (NCC) changes in accessible housing

and energy efficiency with unrealistic transition periods; an expensive and complicated trust account framework that doesn’t provide the protection that was promised; and costly and complex Minimum Financial Requirements (MFR) reports that haven’t produced any benefit – all of which combine to hinder the industry’s ability to adopt and response to the challenging conditions.

We’re calling for a transition until at least October 2024 for NCC changes; stopping the roll out of project trust accounts to contracts over $1 million and a review of the costly and complex MFR regime.

Unless level heads prevail and more time is provided for builders to adapt to significant changes, 2023 is shaping up to be crunch time for building in Queensland.

PAUL BIDWELL, CEO

Read more about the NCC updates on page 22.

With BEAMS, there is no need to switch between other programs when estimating, quoting or keeping track of your accounts.

BEAMS was designed for the construction industry in 1989 and the software is now used by many companies in many sectors.

Unlike others systems in the market, BEAMS is a complete, fully integrated Estimating, Scheduling and Accounting system with the addition of a Mobile application to deal with all the supervisor’s onsite activities. This means no double up of processes or information as it flows seamlessly from one section of the program to the next — saving time and frustration.

BEAMS also allows you more control over your data, allowing you to store your valuable data locally rather than relying on internet connections or cloud based applications.

• CRM with direct email leads and customer portal.

• CAD Image for fast accurate on screen take offs.

• Quotes Register and auto Addenda selections.

• Purchase Orders and integrated Variations.

• Progress Claims, Percentage Claims and Retentions.

• Full Accounting including auto BAS, Cashflow and WIP.

• Job Cost control with security settings for overpayments.

• BEAMS Mobile for onsite construction time line scheduling.

• Document Storage for emails, letters, images etc.

Full integration and functionality streamlines your entire business. Provides fast quotes, documents, scheduling, purchase orders and reports – anytime, anywhere.

Delivers fully detailed quotes in just 30 minutes.

Suits sole trader sub-contractors right up to Top 100 Builders.

10% ongoing discount for all HIA and MBA members, on initial software purchases.

Still the #1 choice for construction industry software in Australia

www.beamsbuild.com.au

EVOLVE & CHANGE

OUR BIENNIAL RESEARCH PIECE IS DESIGNED TO GAIN INVALUABLE INSIGHTS AS TO HOW WE CAN IMPROVE OUR PRODUCT OFFERING AND SERVICE TO MEMBERS.

Every second year, Master Builders engages with an external research partner to conduct research to gain insights into how we can continue to evolve our products and services to provide value and support for our members and the industry into the future.

We conduct in-depth interviews, focus groups and member surveys – targeting not only members, but also non-members and consumers to gain a broad understanding and benchmark on how our products and services are received and perceived.

While we are still collating the results, the feedback so far has been enlightening and our intention is to use the report to identify opportunities for growth in the future. We need to ensure that products and services we offer are right for members and that we change and grow them over time – we all know the industry is changing at a great rate and if we don’t move with the times, we risk getting left behind.

It’s also a great opportunity to streamline and improve our customer service experience –no business is immune from making mistakes and we always use this opportunity to learn, make changes and improve.

Some powerful examples of how we’ve used this feedback in the past are the revamp of our much-loved eDocs system, the introduction of Members Legal which has

become a fundamental service to members, as well as the strategic decision by our Board to review membership fees and hard bundle eDocs for eligible members into their subscription.

During the last financial year, we worked with the Board to review our membership subscription structure – implementing a simplified framework for licensed builders and trade contractors that is fairer and more transparent.

Moving forward, I have no doubt that this latest round of feedback will ensure we make further changes that will put us in a solid position to continue to support you.

SUE-ANN FRESNEDA, DEPUTY CEO

TOYOTA

Drive

Industry Challenges 2022

TO

WHAT MEMBERS HAD TO SAY

Cost increases in both materials and labour continue as the largest threats to construction business. Delays in being able to secure labour and regulation are also causing concern.

“Increases in pay and super add costs to jobs which clients already think we’re making millions, rather than acknowledge that we are just getting by due to slim margins.”

“Governments are creating most of cost increases.” “We are being consumed with red tape.”

The extensive wet weather was also raised as a threat in further blowing out construction programs, further threatening cashflow.

“As jobs take longer, cashflow is thinned out and we are constantly paying our suppliers and subbies before we are paid.”

All the negative publicity around builders as well as unrealistic expectations from clients and the QBCC is also placing extreme pressure on the industry.

“Mental health of myself, my wife and my staff. We are getting abused daily by upset clients that blame us for the delays. I have someone in tears every second day.”

“We have to deal with irate customers who are quick to get on social media and slam builders for all the delays and price rises that are out of our control.”

Looking forward

There is no sign of material prices increases stabilising any time soon. The largest number of respondents (34 per cent) expect there to be no relief before late 2023. It is the same for trades and labour price increases. There was a concern that the lack of skilled apprentices coming through will drive up prices even further.

Prices will reach the point where they are not sustainable and there is already a growing lack of confidence does not bode well for future demand.

Many respondents were also concerned by impending changes to the National Construction Code (NCC) to including accessible housing and raise the bar on energy efficiency.

Strategies for responding

• Clauses in contracts such as provisional sums and special conditions

• Moving to a cost-plus contract

• Prioritising high risk items which need to be procured immediately (with possibility of early delivery, storage and unfixed goods payments)

• Reviewing all pricing prior to site start and then review, increase or terminate contracts.

Going forward

One in three reported that the increased challenges are leading them to consider closing their business within the next 12 months. Many who intend to remain do so because they can see no other option.

And then there are those who will be forced out by insolvency.

Those who intend to stay see an opportunity in diversifying, reducing the work they take on or the nature of the work.

Others identified systemic change that is needed starting with greater subcontractor accountability.

The rules around contracting should also be examined, especially fixed priced contracts. Public confidence in building must also be addressed.

INDUSTRY CONTINUES

BE BUFFETED BY MANY CHALLENGES WHICH SHOW NO SIGN OF ABATING. MASTER BUILDERS LAUNCHED A SURVEY IN ORDER TO GAIN A BETTER UNDERSTANDING OF THE NATURE OF THESE CHALLENGES, HOW THEY EXPECT TO CHANGE GOING FORWARD AND HOW CONTRACTORS ARE RESPONDING IN THEIR BUSINESS PRACTICES.

INSPIRATION

TO BUILD BETTER

As shapers of COLORBOND® steel we’re inspired to make the products that help you build better. Across the exciting spectrum of residential architecture, the aesthetics, performance and versatility of LYSAGHT® steel roofing and walling profiles inspire and give form to exceptional designs. Whether it’s contemporary or traditional in nature, you can trust that LYSAGHT® products, in a myriad of materials, finishes and colours, offer you endless possibilities to bring your inspiration to life. And with over 100 years of helping shape Australian architecture, we’ll be there to support your inspiration for building bolder, smarter and more sustainably beautiful homes now, and into the future.

LYSAGHT® and COLORBOND® are registered trademarks of BlueScope Steel Limited.

© BlueScope Steel Limited October 2022 ABN 16 000 011 058. All rights reserved.

Living the dream: Elemental House

Owner/builder Mick Heuchan’s plans to build his own home were ambitious from the start. But then, this house had been taking shape in his head for more than a decade. The dream was to create a substantial residence that would make a statement now, but also in years to come. When the opportunity arose to buy a block of land on a gently sloping site in the Central Coast hinterland a few years ago, he couldn’t resist.

“You look at stuff that (iconic North American architect) Frank Lloyd Wright did and it’s as relevant today as it was when it was built,” he says. “I wanted to achieve that with this home.”

The plan was always to create something that would stand as a monument in the landscape, celebrating timeless design.

It’s a little ironic, then, that the tone for this house began with a far more modest building.

Mick had bought the site with his former wife, artist Belynda Henry. Given the scale of the project and its distance from Sydney, the couple needed some temporary digs — a shed and studio space to live and work in while the build got underway. They built a shed clad in LYSAGHT ENSEAM® and a love affair with the material began.

“If you go to the ocean and look at the rockpools, there is this dark charcoal colour around the edges,” Mick says. “That was what I was after, and I found it in Monument® Matt.”

By the time architect Sophie Solomon arrived on site, Mick’s plans were already well formed. And COLORBOND® steel Matt cladding in Monument® was at the heart of it.

“Mick had a very clear vision,” Sophie says. “He wanted a modern house using concrete and black steel. That was the plan from early on. I had to find a way to give those plans expression while still being in sympathy with the landscape.”

Deceptive in its simplicity, the almost square-shaped two-storey residence was designed to face south, towards the view, against a backdrop of eucalyptus forest to the north. The bedrooms are clustered on the western side, with two on the ground floor and a third on the top floor. All three bedrooms function as suites, each with

walk-in robes and private ensuites. There’s also an additional study or fourth bedroom on the upper floor.

Downstairs, the kitchen is literally central to the floorplan, leading out seamlessly onto the terrace and pool, plus the view on one side. On the other side of the kitchen, the north facing living area features an open fireplace Mick crafted himself. Temperatures vary significantly on this part of the coast, so underfloor heating was laid to better manage the cooler months. The whole kitchen and

installing lighting to create a striking ceiling that saved time and money.

The house is constructed in a refined palette of concrete, glass, timber, and steel befitting a sophisticated residence designed as a retreat for work and play.

“The idea of this very simple material palette was to let the landscape come into the house and for the interior to almost be a gallery for Belynda’s artwork,” says Sophie.

LYSAGHT ENSEAM® in COLORBOND® steel Matt colour Monument® proved the ideal cladding material for this project, in terms of aesthetics, performance and the way it interacted with the other elements in this build. It has been used extensively to wrap around much of the building, its strong vertical lines mirroring the tall, almost majestic trunks of the surrounding trees.

Mick says right from the start, he never considered any other material.

“LYSAGHT® products were critical to this house,” he says. “I love that product so much; the whole side of my house is in Monument® Matt. It is one of those colours that enhances the colours around it.”

living space is defined by a double height void with a timber lined ceiling. A gallery off the upper bedrooms adds to the sense of space and living in the landscape.

But while the height of the void delivered on drama, Sophie was keen to bring a little domestic scale to the plan, introducing a generous glass ‘box’ with a lower ceiling popping out to the eastern side for the dining room. The kind of room that works best where privacy is not an issue, it serves as a light box, drawing light throughout the house.

There’s also a cleverly conceived wine cellar below the ground floor where form and function intersect. Mick had already chosen BONDEK®, structural steel formwork which creates an ideal base for pouring concrete slabs for the floor above. Instead of covering it up in the basement, Mick opted to paint it in Monument® Matt,

He managed the build himself, balancing the warmth of the timber against the dependability of concrete and LYSAGHT ENSEAM®.

“The build was complex, but it wasn’t difficult,” he says.

With its combination of dramatic location, ambitious design, and enthusiastic owner, it’s perhaps no surprise to learn that the house was chosen as a subject for the next series of Grand Designs Australia, due to air later this year. Host Peter Maddison described the finished house as ‘spectacular’.

As much as building this house has meant to him, Mick has decided to move on to the next project. While the location will change, there’s one thing that will stay the same.

“There is only one thing I am putting into my new house, and that’s LYSAGHT ENSEAM®,” he says. “It’s the only product that is definitely coming with me to the new design.”

HomeGuard Termite Management System saves from ongoing costs

HomeGuard Termite Management System saves from ongoing costs

In this day and age, we are constantly faced with higher expectations, challenging designs, and new method requirements.

In this day and age, we are constantly faced with higher expectations, challenging designs, and new method requirements.

The Ronald McDonald House in Perth was one such build. As an international charity that helps the families of sick children with support and accommodation during their times of treatment, it was essential that the building be an exemplar design and construction for this type of project and purpose. The building achieved a LEED [Leadership in Energy and Environmental Design] Silver rating, a global recognition and certification for environmentally sustainable buildings, the first of its kind in Australia.

The Ronald McDonald House in Perth was one such build. As an international charity that helps the families of sick children with support and accommodation during their times of treatment, it was essential that the building be an exemplar design and construction for this type of project and purpose. The building achieved a LEED [Leadership in Energy and Environmental Design] Silver rating, a global recognition and certification for environmentally sustainable buildings, the first of its kind in Australia.

Several significant challenges presented themselves at Ronald McDonald House.

Several significant challenges presented themselves at Ronald McDonald House.

In particular, the new construction method affected the supporting basement retaining walls by creating gaps in the structure large enough for a small child to squeeze through. As with every unique project, this required new way of thinking.

In particular, the new construction method affected the supporting basement retaining walls by creating gaps in the structure large enough for a small child to squeeze through. As with every unique project, this required new way of thinking.

The Homeguard team at FMC Australasia proudly assisted the HomeGuard Accredited Installer, Termico Pest Management Services, to install a HomeGuard Termite Management System. The solution was HomeGuard termite protection ‘sheeting’ – it provided great flexibility coupled with chemical repellence that could wrap the retaining walls and

The Homeguard team at FMC Australasia proudly assisted the HomeGuard Accredited Installer, Termico Pest Management Services, to install a HomeGuard Termite Management System. The solution was HomeGuard termite protection ‘sheeting’ – it provided great flexibility coupled with chemical repellence that could wrap the retaining walls and

cover all entry points from subterranean termite infestation with no worries about exposure to residents as it is fully contained in the sheeting’s matrix.

cover all entry points from subterranean termite infestation with no worries about exposure to residents as it is fully contained in the sheeting’s matrix.

HomeGuard is designed, researched and developed in Australia for Australian conditions to last for the design life of the building. So, Ronald McDonald house can rest assured that in the future their limited funds can be spent on the young patients and their families, not on continually termite treatments.

HomeGuard is designed, researched and developed in Australia for Australian conditions to last for the design life of the building. So, Ronald McDonald house can rest assured that in the future their limited funds can be spent on the young patients and their families, not on continually termite treatments.

Perth’s Ronald McDonald House by Perth Architect Gerry Kho, built by Doric Construction HomeGuard installed by Termico Pest Management Services, and supported by FMC Australia.

Perth’s Ronald McDonald House by Perth Architect Gerry Kho, built by Doric Construction HomeGuard installed by Termico Pest Management Services, and supported by FMC Australia.

Manufactured in Australia

Building a diverse team together

Mark Fletcher Solid Plasters & Texture

Coatings in Port Douglas employs four migrants and refugees from Centacare Far North Queensland and is involved in training tradies with diverse cultures and backgrounds.

Starting his own business in 2007, Mark has seen the ups and downs of the industry.

But working with a strong team, he has been able to secure major projects while supporting his staff, pushing them to achieve and grow.

Manager, Ursula Donnellan has more than 10 years of international management experience in training staff and is usually ensuring the team are doing their online studies. Head foreman, Paul Humphries, has been with the company for 15 years and plays a key role in the development of the team.

Mark said after experiencing a hike in workload he was looking to enhance his team and approached Centacare for staff.

“Employing migrants or refugees comes with its challenges, besides the obvious language and cultural differences, the main one for me was how these men were accepted by our team,” he said.

“I have seen first hand that our migrant workers have fantastic work ethics and standards, and didn’t want them being taken advantage of… I was constantly monitoring their progress while also ensuring they were given the type of work and respect they deserve.”

Each member of Mark’s team has different qualities.

“Being diverse has enabled me to build a service that covers all areas of render, with a special attention to ethics, standard and quality of work,” he said.

Refugees in Australia

Mark hopes the Australian government continues to offer opportunities to refugee families in the future.

“Unfortunately, through my past experiences, it appears that Australians are not enticed by the construction industry whether it be rendering, block laying or tiling .

“So, the only option available to us is to look outside the square and provide the opportunity to the men who are interested, ready and able,” he said.

From refugee

competition, the tradie has a remarkable story of strength and courage.

Originally from a small village in Bhutan, Santa spent 26 years in a Nepalese refugee camp after fleeing the Bhutanese government.

Hire to

Conditions in the camp were difficult, living in small bamboo huts with thousands of people. Poverty-stricken, Santa found ways to earn money by working as a primary school teacher and then in construction before being able to move to Australia in 2017.

Santa and his family settled in Cairns five years ago.

“The main challenge for me is the language barrier, but I love living in Cairns near the rainforests and mountains,” he said.

Santa said he was overwhelmed to be named Far North Queensland Apprentice of the Year. “I never imagined achieving such an award. This means so much to my family and me,” he said.

to Far

North Queensland Apprentice of the Year

Santa Bir Gurung, 50, was named Far North Queensland’s Apprentice of the Year at the 2022 Master Builders Housing & Construction Awards.

One of the oldest apprentices in the

He said he was grateful to Mark for the opportunity to work on his team.

“I enjoy travelling to all the different locations and seeing the job finished. I take great pride in the work we do in FNQ.”

Top tradie

Santa completed a Certificate I in Construction in May 2018, made available through the Queensland government’s Skilling Queenslanders for Work initiative.

toCentacare FNQ offered the course to Santa while assisting him and his family to settle in Cairns.

“I worked eight years learning many different aspects in the construction industry including plastering, bricklaying, paintings, and steel works,” he said.

In December last year, Santa completed his three-year apprenticeship with Mark. In the past 18 months, he has expanded his skills and obtained tickets in working safely at heights, in confined spaces and in elevating platforms.

Projects

Santa has had the opportunity to work on many of Cairns’ iconic buildings including all three Crystal Brook Hotels, Cairns Performing Arts Centre (CPAC), Cairns Hospital, Tjapukai Aboriginal Cultural Park, along with the Cairns and Innisfail Court Houses.

In the future, Santa hopes to obtain a Certificate IV in Training and Assessment so that he can train apprentices to achieve their Certificate III in Solid Plastering.

“My goal is to become a workplace trainer and WHS officer. Working towards these goals will help me to be a more valuable employee and guarantee future employment so I can continue to provide for my family,” he said.

During his four years with the company, Santa has a 100 per cent attendance record.

Coping with change and thE

As the dust clears from the havoc created by the Covid-19 pandemic and its aftermath, it has revealed a very different commercial landscape facing the construction industry.

All industry stakeholders are grappling with the new reality of dealing with the pressures of labour shortages, supply shortages, price increases, and economic uncertainty.

If the past couple of years have taught us anything, it has reminded us that while risks cannot be 100 per cent eliminated, there are simple measures that can reduce their impacts.

COMMUNICATION

Communication is critical at all stages of the project, from the initial enquiry, the negotiation of the contract, the process and completion of the works, and the rectification of any defects. Importantly, communication involves more than simple information, it also requires an interaction between parties so that each understands the position of the other – even if they do not agree.

Proper communication between parties is central to ensuring both agree on:

• What works are to be performed

• When the works are to be complete by

• How much the contractor will be paid

• When can changes to the works occur; and

• What happens if the works are delayed.

Once agreements on these important matters are reached, it is imperative that the contract accurately reflects what has been agreed. This, combined with proper communication throughout the works, will reduce the risk of nasty surprises and disputes later.

DUE DILIGENCE

Due diligence is even more important than ever in the current environment of increasing prices, delays in deliveries, labour shortages, and cash flow blockages.

It is therefore imperative for a contractor to investigate the following issues:

• What works are required for the project?

• Where are the works required, and what are the risks with the location?

• When are the works required, and what are the risks with the project being completed on time or delayed?

• How much will the works costs, and can the client afford it?

The answers to these queries will assist a contractor determine whether he wants to undertake a project, and on what terms.

You will need to consider:

1. Whether you have the skills, resources and financial capacity to undertake the project?

2. How much will you be paid, and when?

3. When will you be entitled to more time for delays?

4. When will you be entitled to more money?

5. What security, or assurances, can the client give about their capacity to pay?

6. What certainly, or assurances, can subcontractors and suppliers give about costs?

7. What security, or assurances, can subcontractors and suppliers provide about the quantity of their materials and services?

BUILDING TRUST

Through open communication and proper due diligence, the parties can create the single most important element to a successful project: trust.

No one will ever enter into an agreement without trusting that the other party will fulfil the promises it makes.

No one will engage a contractor (or a subcontractor) if they cannot trust that they will complete the works when required under the contract, and only charge what is allowed under the contract.

Of course a contractor (or subcontractor) will never agree to perform work for another unless they trust that they will be paid in accordance with the terms agreed in the contract.

Through proper communication, detailed due diligence, and the building of trust between parties, the impacts of changes and the unexpected can be managed and reduced.

Husband-and-wife team in sync for

BRISBANE COUPLE, JAY AND CLAIRE PERHAM ARE THE DYNAMIC HUSBAND-AND-WIFE TEAM BEHIND AXIOM CONSTRUCTION GROUP.

A country boy at heart, Jay welcomes challenging projects, while Claire offers interior design to clients as a complement to their build, renovation or extension.

Together the couple have built a collaborative partnership for a successful business.

The Perham’s believe knowing each other’s strengths and using them to their advantage is a great way to create a harmonious working partnership.

“The old cliché of communication being key is so accurate. Everything we do, we do as equals, which means we both need to know what is going on at all times.

“If I had a dollar for every time we call each other throughout the day, I’d be rich, but it allows us both to be on the same page 100 per cent of the time,” Claire said.

The Perham’s strive for quality, individually and as a team and respect and support each other to make this happen.

Claire and Jay admitted it isn’t all plain sailing working together.

“Like all partnerships, we have our ups and downs, but we are so in tune with each other that we understand our inner workings and how to get the best out of each other.

“The advantage that we have is that we can be

completely honest with each other instead of having to maintain a professional front.”

be present for our family and for ourselves. Quite often we continue to talk about work but leave the action points until working hours,” Claire said.

The couple said it isn’t always possible to switch one thing off and work and family life can often intertwine.

“Part of the reason we went into business together is so that we had the flexibility to put our family first. We want to be able to take the kids to training and lessons and recitals and for us both to be there for their achievements and milestones,” Claire said.

The Perham’s have managed to build a balanced life, watching each other succeed and sharing what they both love doing.

Advice for couples working together

Claire said they have completely different ways of handling certain situations and are in sync with knowing when to back off or step up.

“This can be a simple as a look between us, especially when you’re in a moment, or a conversation that takes place in private. We both understand that different situations call for different approaches and we lean on each other to have the knowledge and strength to apply our unique panache when the other needs us to,” she said.

Separating work from home life is manageable for the Perham’s as they have a separate office space in their home and at the end of the day they leave the laptop behind and shut the door.

“We made a decision really early on that we need to stop at a certain point in order to

Don’t give up and don’t let your partner give up. If one of you is only half committed, then it is never going to work.

Don’t expect it to be easy and exciting all the time.

There is no wrong way or a right way to get where you want to go, everyone is different. Figure out what works for you and stick with it.

Appreciate what you learn from the journey along the way, even when it sucks.

“We can chuck a tantrum or meltdown in front of each other, and it’ll still be okay.”

success

The other construction boom

Tradies have been doing more than building a record number of houses recently, they have been building a record number of businesses too.

Construction Skills Queensland (CSQ) is reporting record highs in the number of new building and construction companies commencing trade. If ‘new business’ is an indicator of economic health and resilience, then construction continues to thrive.

CSQ Data Insights Manager, Nathan St John, reports that during the pandemic period 50,000 building and construction businesses were set up nationally, most of these (33,500) freshly minted in financial year 2022.

“This sudden growth in new businesses is the largest outbreak of entrepreneurial growth the industry has seen. It shows a high level of optimism, despite current conditions, and that very few have ‘let a good crisis go to waste.’

“While the number of new businesses launched from 2016 to 2019 trickled along at a respectable rate of 8,000 per annum, FY22 was four times larger.”

Nathan added that new businesses may

grow further, and a closer look into the pandemic period reveals more firms are being created each passing quarter.

“In other words, the largest number of businesses were incorporated in the closing stages of FY22,” Nathan said.

Despite all this growth, it’s worth noting that launching a new business is hardly risk free, despite how appetising market conditions might appear. The opportunity to thrive and prosper – while outflanking the risks – is why many set up shop in the first place, and there is a fair share of risk on the business ledger currently.

Nathan said this risk comes via uncertainty and increased exposure to broad economic shocks.

“One only need consider the nightmarish surge in the cost of materials. This could squeeze the bottom line of any construction business but is especially felt by new entrants hungry for growth and keen to lock in contracts.”

Against that backdrop, pundits have frequently warned of an impending tsunami of construction business failures. Clearly some of this is fair and prudent. It may be the case that while the number of new construction businesses has reached alltime highs, so too have the risks posed to those businesses.

Some big players have already perished, many with a large footprint in Queensland, including Probuild and Condev Construction.

“But beyond a few high-profile failures, the current business picture for the most part could be portrayed as one of resilience, adaptability, and focus,” he said.

“This is reflected in an insolvency rate that is 15 per cent lower than pre-pandemic levels in Queensland, despite more businesses than ever battling it out in some of the toughest conditions experienced for years.”

While no one knows what the future holds, for now it appears the construction industry, including businesses both new and old, is simply buckling down and getting on with it.

PULLING TOGETHER through

tough times

UNDERSTANDING HOW WORKERS, BOTH STAFF AND CONTRACTORS, ARE TRAVELLING FROM A MENTAL HEALTH PERSPECTIVE, IS A CRITICAL ELEMENT TO DEVELOPING BETTER MENTALLY HEALTHY WORKPLACES AND SITES.

In the competitive and busy world of construction, it is easy to sometimes end up in a silo of awareness when looking after the day to day running of the business, meeting deadlines, ensuring safe worksites, and making sure outcomes continue to meet the client’s expectations.

Understanding how the mental health of workers on site tracks against known industry pressure can have a less tangible process of measurement, resulting in a lack of understanding how things are really going for people at the coal face.

There is no doubt that open conversations around mental health is more widely supported, both at work and in our communities. While we still have a way to go, the stigma around being open about challenges you may be facing, or that of your mates, has vastly improved.

Ultimately, this stigma reduction is driven by people and companies who are motivated to support workers from all aspects of safety, including mental health.

Health, Safety and Environment Manager, Stuart Manning from Bess Concrete has seen

this change in culture.

“I have seen and heard and been involved in many open and honest conversations around mental health and suicide recently, that would never have occurred in the past and MATES in Construction have been fundamental in raising awareness amongst our workers and giving us all the confidence to raise mental health issues with each other,” he said.

The development of the Blueprint for Better Mental Health by MATES in Construction, with support from Beyond Blue, Melbourne University & Griffith University and a $1 million donation from Master Builders, aims to use survey data to develop an understanding of how workers are travelling, then develop a framework to support companies to developed programs and support mechanisms for all staff, to develop better mentally healthy workplaces.

Stuart said the MATES survey and Blueprint allowed his team to benchmark how they were performing as a group with mental health and suicide.

“Implementing a framework with all of the ‘tools’ we need to support anyone in the Bess Concrete family through tough times was supported by this process,” he said.

Stuart admitted, before being involved with

MATES in Construction he didn’t fully realise the depth and breadth of mental health issues and suicidality within the construction industry or the affect it has on not only the individual but also their workmates, other workers, the business and family and friends of those involved.

“I hope to see more businesses in the construction industry reach out to groups such as MATES in Construction to learn and push the message that it is more than ok, and in fact it’s vital, to discuss mental health and suicide prevention in (and outside) the workplace and to have a strong framework, such as Employee Assistance Programs, available to all workers and their family members.”

FOR MORE INFORMATION ON THE TRAINING AND SUPPORT OPTIONS AVAILABLE WITH MATES PLEASE VISIT MATES.ORG.AU OR WELLSAID. MATES.ORG.AU FOR MORE INFORMATION ON THE BLUEPRINT FOR BETTER MENTAL HEALTH.

It helped us focus on developing a wellbeing program to improve acceptance that all of us may have mental health issues from time to time.

NCC

update

Dates are out for the start of the National Construction Code - NCC 2022

THE CHANGES ARE FAR REACHING AND WILL SIGNIFICANTLY IMPACT RESIDENTIAL CONSTRUCTION. THEY INCLUDE NEW INCLUSIONS FOR WATERPROOFING, ACCESSIBILITY, AND ENERGY EFFICIENCY AND CHANGES TO WIND LOADS AND CONDENSATION AS A START.

From 1 May 2023 the majority of the NCC 2022 will come into effect, including the new waterproofing standard.

From 1 October 2023, the accessible housing, energy efficiency and condensation provisions will commence.

Master Builders has been pushing for a longer delay to the introduction of changes to allow industry time to prepare. Builders across Queensland are experiencing a ‘perfect storm’ of unprecedented challenges. There is no capacity to absorb additional regulatory change for the foreseeable future.

As one builder put it: “Trying to allocate time to undertake a project of this scale at this time will be breathtakingly stressful.”

Government has not heeded the call, and while a 12-month transition has been provided, now is the time to prepare to implement the changes.

SUPPLY CHAIN RETOOLING

The new provisions will need to be well understood by the entire supply chain (designers, suppliers, builders and tradies) if you are to avoid a spike in defects and unnecessary rework costs.

The requirements involve a change to practices that are currently avoided by many builders because of the risk of defects, particularly to manage the risk of water. As one builder said, “water is the devil” and steps at entry doors and hobs on showers, that will now need to be removed, help manage the risk of water ingress.

You will also need to ensure that everyone understands the incredibly precise measurements that must be achieved, particularly around ramps, thresholds and door/hall widths. There are no ‘standards and tolerances’ when it comes to the new accessible housing requirements.

There are also changes to age-old practices such as how measurements are taken on site (from the finished wall and not the frame) that will need to be flagged for all those involved.

UPDATE COSTINGS

The new requirements will come at a cost. Master Builders estimates, based on feedback from builders experienced in accessible housing work, that the accessible housing changes alone will add another $8,000, as a minimum, to the cost of a new home.

This is in addition to the energy efficiency changes which could add as much as $20,000 to the cost of construction due to higher glazing requirements and increased ceiling

and wall insulation to meet the 7-star requirements for new homes.

The new requirement for falls to all floor wastes will increase the cost of all new and renovated bathrooms in the order of $2,000 per bathroom.

CLIENT EDUCATION

Your clients will be paying the increased costs, so they need to understand the purpose and value. The experience of builders currently providing houses with the livable (accessible) housing criteria have found that customers often identify the features as mistakes or poor design. For example, bathrooms which provide the extra

clearance around the toilet are perceived as a waste of space.

Consumers, especially those building on narrower lots, may not appreciate the compromised living area necessary for larger hallways and bathrooms. Nor the cuts to large, designer tiles in bathrooms.

They may also need to engage with their valuer or lender to ensure the benefits are included in their calculations to offset the increased costs.

Without this, the projects may not ‘stack up’ and financing will not be available.

REDESIGNING STANDARD PLANS

For volume builders redesigning standard plans will be a major undertaking. There is a large cost involved in amending designs, specifications, bills of quantities and marketing material. A short, sharp implementation redesign will drive up the cost of this work. The sooner you get this work underway the more this cost can be managed.

Volume home builders will also need to adjust their display homes. Given the short transition you made need to consider how to market through using a ‘non-standard’ display.

BE READY FOR CHANGES

The NCC 2022 is available now for voluntary adoption and can be accessed from the ABCB website. Now is the time to consider the changes and how to ensure they are incorporated into your projects.

FOR DETAILS OF WHAT TO EXPECT IN THE CHANGES GO TO MBQLD.COM.AU/NCC OR CALL MASTER BUILDERS ON 1300 30 50 10.

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Pending changes to Fair Work laws

The government has introduced the ‘Secure Jobs, Better Pay’ Bill to make significant changes to the Fair Work Act (FW Act ) Changes proposed include scrapping the Australian Building and Construction Commission (ABCC), overhauling enterprise bargaining laws, changing sham contracting rules and new rights for workers covering flexible working conditions and sexual harassment.

The Federal Government has flagged that it may make amendments to the Bill that affect the building and construction industry – however, these are not contained in the Bill as introduced.

The Bill is before Parliament, yet to become law, but it’s likely to pass before the end of 2022.

Employers will be impacted by the changes and should be aware of the proposed new rules including;

• Abolish the ABCC but retain the Office of the Federal Safety Commissioner (OFSC)

• Overhaul enterprise bargaining rules to allow:

- Multi-employer enterprise bargaining agreements (EBAs) that will create one set of standard conditions that apply across multiple businesses and workplaces in a specific industry

- Roping-in of businesses to industrywide deals by making it legal to require workplaces to enter into multiemployer EBAs, including as soon as their existing agreements expire

- Broader powers for the Fair Work Commission (FWC) to arbitrate single employer enterprise bargaining disputes and make binding determinations about EBA conditions, where the parties cannot agree

- More discretion for the FWC to approve proposed EBAs, including a less technical approach to the better off overall test (BOOT), more discretion to decide if and how a majority of employees have voted to support

a proposed EBA, and a more flexible approach to existing tests about ensuring a proposed EBA was ‘genuinely agreed’.

• Allow unions to unilaterally initiate bargaining in a workplace

• Change the current tests that define ‘sham contracting’ to acknowledge different levels of knowledge and experience of industry participants

• Expand existing rights for workers to request flexible working conditions, and allow the FWC to decide when a business has ‘reasonable business grounds’ to refuse a request

• Make it illegal for contracts or employment instruments to contain ‘pay secrecy’ clauses, or to have fixed term contracts that last for more than two years; and

• Create tougher rules for anti-discrimination and workplace sexual harassment, including:

- Making employers vicariously liable for conduct of workers, contractors and agents

- Allowing the FWC to order employers to pay compensation to workers.

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Meet the new BOARD

Master Builders recently welcomed a new Board, representing a diverse range of industry sectors and with a strong regional presence.

With Brett Johnston stepping up as President. Steve Havas continues as the Housing Sector Chairman and Chris Taylor moves into the role of Construction Sector Chairman. Existing Board Member Geoff Baguley is joined by new faces Don Dixon, Ben Garland, Angela Scott and Justin Stainton.

Brett Johnston – President

Brett has a broad skill set and his experience gives him an understanding of the full breadth of the industry, making him relatable to all members. With his appointment providing continuity to the new-look Board, he looks forward to promoting positive legislation change and limiting the bureaucratic red tape that is hampering the industry. He is keen to support members to achieve sustainable work commensurate with risk and has a focus on future skills development.

Stephen Havas – Chairman Housing

Continuing his role as Chair of the Housing Sector Committee, Steve is looking forward to continuing his involvement in lobbying and advocating for the best outcomes for the sector and industry more broadly. He is passionate about working with government to improve their understanding of the cost and lack of real benefit to the current significant layers of regulation and working together to make the building industry more efficient and drive economic activity.

Chris Taylor – Chairman Construction

Stepping up to the role of Chair of the Construction Sector Committee, Chris is serving his second term on the Board and is looking forward to continuing the good work the Board has done over the last three years. Chris believes training and education are vital in encouraging people into the industry, as are the development of policy that reduces red and green tape and improves affordability of construction. Chris’ goal is a more stable and productive industry, citing the continuing boom and bust cycles as the cause of cost pressures, labour shortages and the lack of long term career pathways.

Geoff Baguley – Board Member

Having served on the Board since 2014, Geoff has been involved with Master Builders on many levels and brings with him years of experience running his own businesses in Mackay and surrounds. Training and advocacy are his passion and in his final term on the Board he is keen to engage even further with government and achieve tangible outcomes for members. One of his focuses is finding ways to attract and retain apprentices – a long-term industry problem that to date, doesn’t have a tangible solution.

Don Dixon – Board Member

Involved for many years on various Master Builders committees, Don nominated for the Board to contribute even further and shape the direction of the industry. He is keen to have a positive influence on sensible and controlled regulatory changes and assist with boosting consultation between government and industry on topics such as the National Construction Code, accessible housing and energy efficiency. With a history in helping industry to avoid and manage disputes, Don’s vision is to bring skills and integrity to the fore, reduce unworkable red tape and work with government to ensure housing is soon booming once again.

Ben Garland – Board Member

A new face to the Board, Ben’s motivation in joining is to shape the direction of the industry by having a positive influence on sensible and controlled regulatory change in the future. He is most passionate about compliance, safety and improved efficiency and believes industry feedback is crucial in ensuring regulatory change isn’t inefficient or detrimental to housing affordability. He’s looking to improve consultation between government and industry to achieve the most effective process for regulatory change.

Angela Scott – Board Member

With many years of experience on Master Builders committees, Angela felt it was time to step up and nominate for a position on the Board – not only to ensure better diversity and recognition of the important role women play within the industry, but to continue to be an advocate to a wider audience about business development, education and mental health. Angela is focused on a holistic, proactive and inclusive approach – not only for builders but their teams behind the scenes – and a focus on education to improve industry compliance.

Justin Stainton – Board Member

With a background in construction and law, Justin is passionate about the risk profile and conditions facing the industry and ensuring that contractual inequalities are addressed and risk is equally shared. With a vision of a stable, equitable and fairly regulated environment that allows good builders to prosper, his focus is on breaking down the increasingly challenging and unnecessary legislative changes, improving knowledge and awareness through communication and improved training and professional development.

Luxury residential tower soars aboveBrisbane

The One joins the W Brisbane Hotel and a 40-storey commercial tower, to mark the completion of the Brisbane Quarter precinct.

THE ONE RESIDENCES HAS SHAPED BRISBANE’S SKYLINE, BECOMING ONE OF THE CITY’S TALLEST TOWERS WITH A TOTAL HEIGHT OF 274.3 METRES.

It is no wonder it scored Multiplex Constructions a golden gong at the 2022 Queensland Master Builders Housing & Construction Awards. The team picked up the prestigious Project of the Year and Excellence in Workplace Health and Safety awards.

The residential tower is the final of three stages forming the new $1 billion Brisbane Quarter precinct, a joint venture between Shayher Group and Bao Jia Group of Taiwan. The integrated, world-class mixed-use development is located on the former Supreme Court of Queensland site and occupies 7,892 square metres of prime riverfront inner-city.

The 82-storey luxury residential tower houses 467 apartments and includes a riverside retail and dining precinct.

The $300 million residential tower completed the George Street development which had been under construction since 2015.

Stage one was the Brisbane Quarter retail precinct and the 5-Star W Hotel. The second stage was the 42-level commercial tower.

The third and final stage, The One Residences, boasts a world class residential structure in Brisbane’s newest and most innovative precinct.

From the palatial foyer to polished finishes, every detail has been thoughtfully considered and carefully designed. The luxury two and three-bedroom apartments boast stylistic open-plan living, beautifully coloured stone kitchen benchtops, and soft timber finishes.

Stand out

Site Manager, Jake Farley said it was an honour and a privilege to work on the project with a fantastic team and great group of subcontractors.

But it was the workmanship and dedication to the job that made The One a standout among the rest.

“It’s the repetition, the project had 82 floors and to have such consistency from level six up, and to achieve not only the speed the project went up, but the quality that was maintained and the relationships that were formed on site. The challenge is consistency,” Jake said.

Challenges

Jake said the biggest challenges with the project was ensuring a safe workplace for the team.

“The tower topped out at 274 metres and working at heights and with such a small street frontage below, the critical focus was ensuring encapsulation with the activities that were carried out and then producing a quality job for the client.

Master Builders Housing & Construction

Awards judges described The One as magnificent, opulent and an iconic landmark in Brisbane.

Jake said his favourite aspect of the project, besides the beauty of the building, was having the team satisfied.

“It was a team effort. The project wouldn’t be executed without contractors through to the delivery team and to stand back as a group and look at what we’ve achieved…it’s one of those projects that we’ll all be happy to go back and do again,” he said.

Are you keen to lend your industry expertise by joining our 2023 Brisbane judging panel? If you have extensive building and construction experience and are able to commit to at least two days of in-person judging at any time during our judging period (late March to early May) then we would love to hear from you. EMAIL AWARDS@MBQLD.COM.AU to express your interest, and our team will be in contact.

It was a privilege to work on The One, and an absolute honour to win Project of the Year

WHAT’S YOUR ROLE AT MASTER BUILDERS AND WHAT PATH DID YOU TAKE TO GET THERE?

I joined the Master Builders family in 2015 as a Membership Development Executive responsible for the recruitment of new members. In 2018 I was promoted to Far North Queensland Regional Manager. I am a builder’s daughter from back in

A Day in thelife

the day when the kids were the weekend labourers. Since then, I have designed, and project managed office fit outs for two different companies in Cairns. Whilst completing an Interior Design Diploma and a Business Management Diploma.

WHAT’S YOUR NICKNAME?

By default, Shazza in true Aussie spirit.

IF YOU COULD SUM UP YOURSELF IN ONE SENTENCE, WHAT WOULD IT BE?

Passionate about helping people and making a difference.

WHAT DOES A TYPICAL DAY LOOK LIKE FOR YOU?

No day looks the same which I love - fielding phone calls and assisting members to

organising events with my team, and coordinating training courses. I engage with stakeholders, sponsors and members, as well as manage disputes and site visitswhether they are showing off their latest project or dealing with an issue.

WHAT’S THE BEST PART ABOUT YOUR ROLE?

Helping our members by making their lives easier and their businesses more successful.

WHAT’S YOUR MOST MEMORABLE MOMENT WITH MASTER BUILDERS SO FAR?

My first Master Builders Golf Day. I did not know that 7.30am beers were a thing!

Emma Mulligan

WHAT’S YOUR ROLE AT MASTER BUILDERS AND WHAT PATH DID YOU TAKE TO GET THERE?

I have been with Master Builders about eight months, and I am the Regional Assistant for Far North Queensland. When I originally emigrated from the UK to Australia, I started work in the mining industry, with the downturn in the industry back in the early 2010’s, I transitioned

into the construction industry. I was the administration assistant at a building certification company for nearly seven years. I had to assist builders in getting their projects approved by helping them navigate the red tape and the process. Now with Master Builders I am the main point of contact in the far north for members. I often help members get in contact with our expert teams, have a chat about industry issues, and help out with events.

WHAT’S YOUR NICKNAME?

The closest I have to a nickname is Em.

IF YOU COULD SUM UP YOURSELF IN ONE SENTENCE, WHAT WOULD IT BE?

Compassionate and driven to get the best out of those around me.

WHAT DOES A TYPICAL DAY LOOK LIKE FOR YOU?

My average day can vary a bit, but on average I am answering phone enquiries and providing assistance to members. I help

with organising and setup for events and training courses. Speaking with members about how they are doing, see if they are utilising their membership benefits, let them know about upcoming events that might interest them.

WHAT’S THE BEST PART ABOUT YOUR ROLE?

Speaking with members, whether it is on the phone, in our office or at events. I like to see the newly qualified members grow their business and themselves over time.

WHAT’S YOUR MOST MEMORABLE MOMENT WITH MASTER BUILDERS SO FAR?

My most memorable moment so far would probably be Housing & Construction Awards earlier this year. It was great to see everyone celebrating together the amazing projects that had been built in the region by our talented members.

Regional Assistant Far North Queensland

Regional Manager

Far North Queensland

Sharon Vella

They’ve been working with clients to ensure they have a buffer in their margins to account for cost increases… with material prices starting to come off their peak, he expects clients to see solid gains in net profit over the coming period.

As a word of warning though, Mick says that with builders still facing plenty of market challenges, stronger profits “won’t happen by themselves”, making it clear that careful financial management is the key.

He provides the following tips for making

the most of this potential window of opportunity:

1. Laser Focus on the ideal client: It’s critical that you have a mindset of “I choose the client, they don’t choose me”. And the most important criteria? A prospect’s financial health, particularly their reliance on banks to fund the job.

2. Keep the margin knob turned up on quotes. Now is not the time to be flinching when it comes to dialling back your prices. The longer you hold your prices the longer you’ll be able sustain strong profit margins as the economy cools.

3. Protecting profit as the job progresses. Plenty of builders have lifted their game with quoting, but precious few have adequate systems in place to make sure their profit isn’t eroded as the job progresses. You have to be “micro-measuring” profit throughout a job not waiting to the end of the project to see where you land.

WITH DEMAND STILL ABOVE PRE-COVID LEVELS AND MATERIAL PRICES STARTING TO DECLINE, MICK RENTON FROM XACT ACCOUNTING SUGGESTS THAT THE BUILDING INDUSTRY MAY BE ENTERING A PHASE OF THE ECONOMIC CYCLE WHERE SAVVY OPERATORS HAVE THE POTENTIAL TO SEE SOME DECENT PROFIT.

Adam Turner

VIKING CONSTRUCTION & MAINTENANCE

WHO OR WHAT INSPIRED YOU TO GET INTO THE BUILDING AND CONSTRUCTION INDUSTRY? Growing up in Tasmania

I remember going to my grandparents’ home and seeing the large timber deck and outdoor settings all made by my grandfather, Ted Turner, in his amazing workshop. He made anything his family needed or wanted – from guinea pig cages and boot boxes to large wall units.

WHAT WAS YOUR FIRST JOB AND MEMORABLE MOMENT FROM THOSE EARLY DAYS I started as an apprentice panel beater, back when apprentices earned their stripes by making coffees, sweeping the floors, and doing the jobs no one wanted to do, which I feel are important in the scheme of things. I loved seeing the customer’s faces when they picked up their car not knowing how much went into the repairs.

WHAT PROJECT ARE YOU MOST PROUD OF?

The first I’m most proud of Greenfield Retirement Village in southern Tasmania. Going back 20 years later to see it is as I left it, even after 50 units were built.

The other is Gympie Bridal. It was a complete refit, structurally and cosmetically, after the recent floods.

WHERE DO YOU SEE YOURSELF IN FIVE YEARS?

Still providing exceptional customer service to the Gympie and surrounding communities and managing my work-life balance.

TELL US ABOUT YOUR CURRENT ROLE AND WHAT YOU MOST ENJOY ABOUT IT I am an owner-operator of Viking Construction and Maintenance, a small family business based in Gympie. We organise all jobs from inception to completion, whether doing it ourselves or project managing from driveways, fences, sheds, renovations, and landscaping. My partner, Amelia, liaises with customers regarding timelines and payments. We enjoy taking the customer’s ideas and making them a reality.

TELL US ABOUT ANY AWARDS YOU HAVE WON AND OR TRAINING YOU HAVE COMPLETED WITH MASTER BUILDERS Fairly new to this area, I have completed the Business Management for Trade Contractors course with Master Builders and looking toward enhancing my training. I’m interested in completing a Cert III in Waterproofing and Cert IV in Building and Construction. Amelia is booked in to undertake a bookkeeping course through Master Builders.

FINALLY, WHAT’S THE BEST PIECE OF ADVICE YOU HAVE BEEN GIVEN? Treat every job as if it’s your own.

WHO OR WHAT INSPIRED YOU TO GET INTO THE BUILDING AND CONSTRUCTION INDUSTRY? That would have to be my old man, Steve Stevens MVO Electrical Services, he ran a successful electrical contracting business within the construction industry in Townsville, so I was pretty well born into it.

Adam Stevens

WHAT PROJECT ARE YOU MOST PROUD OF? The Jezzine Barracks, I was on the job from start to finish and it’s great to head down The Strand and see how much the area is visited by so many people every day.

WHAT WAS YOUR FIRST JOB – AND A MEMORABLE MOMENT FROM THOSE EARLY DAYS? My first job was at City Beach in Stocklands, but my first construction job was 2RAR and 3RAR at Lavarack. Most memorable moments were meeting all the characters on site and making lifelong mates.

WHAT’S THE TOUGHEST LESSON YOU’VE LEARNED, OR BIGGEST CHALLENGE YOU’VE OVERCOME? My biggest challenge to date was making the leap to start a business. We had just bought a new house. I have a young family and coming out the backend of the Covid pandemic, it was pretty daunting, but I believe you will never know if you don’t have a go.

WHERE DO YOU SEE YOURSELF IN FIVE YEARS’ TIME? Completely done with mining and at home spending more time with my family and running a successful business alongside my wife, Renee.

TELL US ABOUT YOUR CURRENT ROLE – AND WHAT YOU LOVE MOST ABOUT IT. I’m currently subcontracting at a coal mine three-hours south of Townsville and picking up small jobs back home. I like the diversity of what I do from heavy industrial through to domestic maintenance.

TELL US ABOUT ANY AWARDS YOU’VE WON AND/OR TRAINING YOU’VE COMPLETED WITH MASTER BUILDERS? It’s still early days for us with Master Builders but hopefully good things will come if we can get some builders to give us an opportunity.

PRECISION ELECTRICAL & MAINTENANCE

Meeting customer demand for flood resilient design

Residents and business owners looking to build, renovate or retrofit their properties are now, more than ever, thinking about building flood resilience into their homes. So learning how to meet this customer demand with simple and effective building techniques is an easy win for your clients and your business.

“While extensive renovations such as house raising may be necessary for some properties, many builders and trade contractors can build flood resilience into existing projects by adopting a range of simple and practical techniques,” says Tracy Melenewycz, CEO at Brisbane Sustainability Agency, a subsidiary of Brisbane City Council dedicated to delivering sustainable projects and outcomes for the city. Here are some things to consider when building flood resilience for your clients.

Know your client’s risk

The first step is to understand your client’s flood risk. In Brisbane, this is as easy as using Brisbane City Council’s Flood Awareness Map. Search your client’s address and then download the Floodwise Property Report, which will provide you with an estimate of how likely it is for flood waters to reach various heights. Compare this with the property’s habitable floor level, which can be determined by a property level survey, to estimate the height of flood waters that may enter the property.

Wet-proofing or dry-proofing?

While some clients may ask for their property to be constructed in a way that entirely prevents flood waters from

entering, it’s difficult to guarantee this due to Brisbane’s location on a flood plain and drainage systems. Instead, opt for wetproofing techniques — building a property that can withstand multiple inundations of water and allow the owners to clean it out and return to normal household routines with minimal time and money spent in the process.

Tom Yabsley from Evolved Construction, explains that, “Flood resilient building is basically about looking at every room as a wet room,” explains Tom. “We’ll waterproof it like we would a bathroom and that just eliminates any chance of water getting into the cavity.”

It’s all about the materials

Use resilient materials for internal walls like fibre cement sheeting instead of plasterboard, and use moisture-resistant insulation such as rigid foam insulation. Use water-resilient materials for the external wall structure (such as brickwork) and replace non-resistant cladding (such as weatherboard) with resistant cladding, such as rendered fibre cement composite or, for properties with an expected short duration of water inundation, hardwood.

For the floors, replace carpet with easy-toclean solutions (such as tiles or polished concrete) and use water-resistant skirting (such as stainless steel or tiles) installed above the estimated flood level.

For more information and video resources about building flood resilience, visit Brisbane Sustainability Agency’s website at www.sustainablebrisbane.com.au/flood-resilience/

family living as new display village opens on the Sunshine Coast

Designed for home buyers wanting to have family living that embraces connection and outdoor living, the Master Builders’ Village Green display village opens at Palmview on the Sunshine Coast on Saturday, 3 December.

Developed in conjunction with Peet Limited, the launch unveils seven stylish homes from seven quality sunshine coast builders, boasting affordable luxury and beauty to create the dream home.

Homeowners can leave their worries at the door and walk-through quality homes designed for coastal family living that is far from every day. With intelligently designed layouts – coastal living is unlocked at the Village Green display village at the intersection of Meadow Street and Village Green Boulevard.

Master Builders’ Display Villages Manager Greg Byrne said home buyers will get a true

sunny coast lifestyle at Village Green.

“While our display village builders always showcase the best of their homes, the exciting thing I see at Village Green is the proximity to 20 hectares of preserved bushland, parklands and sporting fields and plans for shops and transport links in the future,” he said.

Just 14 minutes from Mooloolaba Beach, the estate will have direct access to the Bruce Highway in the near future, making life even more convenient.

The village boasts some of the coast’s favourite builders, including Australian Building Company, Thompson Sustainable Homes, Stroud Homes Sunshine Coast, Ultra

Living Homes, Arcadia Homes QLD,

Stage seven lots are currently under construction, with registration due in May/ June 2023, with a further 290 lots to come. An additional 530 medium density opportunities will also be made available.

A high school is currently nearing completion and will be open in early 2023. The school will complement the existing primary and special school who have been operating for the past two years.

The display village will open with five display homes from 3 December and be open from 10am – 4pm, Saturday to Wednesday.

Mould is a serious concern for builders. It results in costly delays while waiting for structures to dry and cleaning the mould further adds to the time and cost. Siniat’s Interhome is a popular separating wall system suitable for duplexes and townhouses, and is well-known for its ease of installation.

Interhome can now offer mould resistance.

By incorporating Siniat’s mould resistant Intershield in the central fire barrier, and mould resistant Multishield in the lamination of the barrier, mould does not have to put your project on hold.

Siniat. Let’s build better together.

siniat.com.au

FOR A SNEAK PEAK, DIRECTIONS, AND MORE INFORMATION VISIT QLDDISPLAYVILLAGES.COM.AU

Integrale Homes, and J Co Constructions.

Peet Limited’s Land Sales and Information Centre is open five days per week at 2 Meadow Street Palmview 10am – 5pm, Saturday to Wednesday.

How a trustworthy designer can help your bottom line

How a trustworthy designer can help your bottom line

Design has become an essential service astute home builders are offering. But what makes a good residential home designer? And more importantly, how can a quality designer assist in delivering signed contracts while saving you time and increasing your profit margin? Design Artisan, one of Australia’s leading design teams, provides insight into how to choose a trustworthy designer who may also help your bottom line.

Detail

Design has become an essential service astute home builders are offering. But what makes a good residential home designer? And more importantly, how can a quality designer assist in delivering signed contracts while saving you time and increasing your profit margin?

Design Artisan, one of Australia’s leading design teams, provides insight into how to choose a trustworthy designer who may also help your bottom line.

Detail

“The devil is in the details”, a saying which couldn’t be more relevant than to the building industry. A quality and reliable designer will have implausible attention to detail. It is not only important to ensure plans and documentation are detailed, but the process in which the relevant information to populate the plans is collected is just as important.

“The devil is in the details”, a saying which couldn’t be more relevant than to the building industry. A quality and reliable designer will have implausible attention to detail. It is not only important to ensure plans and documentation are detailed, but the process in which the relevant information to populate the plans collected is just as important.

Design Artisan owners, Russell and Tamara, are the perfect example of how intricate a good designer should be. They attribute their businesses’ success to just that – over the top, type-A, attention to detail. Russell and Tamara are so particular they took it

upon themselves to create their own Design Artisan builder portal which guides builders through a multi-step questionnaire ensuring even the most intricate build elements are recorded. In turn, Design Artisan can create a house plan perfectly suited to the client quicker and more accurately than standard design processes.

Guarantee

Design Artisan owners, Russell and Tamara, are the perfect example of how intricate a good designer should be. They attribute their businesses’ success to just that – over the top, type-A, attention to detail. Russell and Tamara are so particular they took it

start. Owner, Russell Winnett, says written guarantees are a must and builders must check with the designer as to their guarantee and also encourages builders to ensure insurances and such are up to date as with all trades. Only a reputable designer will back their work with a clear and upfront promise of quality guarantee.

Design

upon themselves to create their own Design Artisan builder portal which guides builders through a multi-step questionnaire ensuring even the most intricate build elements are recorded. In turn, Design Artisan can create a house plan perfectly suited to the client quicker and more accurately than standard design processes.

Guarantee

In recent months, building legislation has changed to hold designers, draftsmen, and architects legally accountable for their services. Design Artisan has guaranteed and has held a license for their work from the

In recent months, building legislation has changed to hold designers, draftsmen, and architects legally accountable for their services. Design Artisan has guaranteed and has held a license for their work from the

start. Owner, Russell Winnett, says written guarantees are a must and builders must check with the designer as to their guarantee and also encourages builders to ensure insurances and such are up to date as with all trades. Only a reputable designer will back their work with a clear and upfront promise of quality guarantee.

Design

Design is like art and art is subjective therefore not every client is going to like every floor plan or façade. This is exactly why it is best to choose a designer with a wide variety of designs and plans – Design Artisan offers 300+ floor plans and 100+ facades. They suggest you not showcasing all designs but keep the entire range in your toolbox, so to speak, ready to pull out at a moment’s notice for any client. You will also want to speak to your designer about high-end

Design is like art and art is subjective therefore not every client is going to like every floor plan or façade. This is exactly why it is best to choose a designer with a wide variety of designs and plans – Design Artisan offers 300+ floor plans and 100+ facades. They suggest you not showcasing all designs but keep the entire range in your toolbox, so to speak, ready to pull out at a moment’s notice for any client. You will also want to speak to your designer about high-end

custom designs and the process behind this. Ideally, you want a designer, such as Design Artisan, who can offer all levels of design from first home buyer and investor through to family homes and grand custom plans.

Customisation

When clients are choosing a home design it is likely they will want to make changes to the plans, however, this does not have to cost the client or the builder a fortune. Design Artisan chooses to provide free preliminary plans; Design Artisan is so confident in their processes and design ability that they believe the preliminary plans the client sees will be exactly what the client envisioned and therefore secures the contract for both Design Artisan and the builder.

Support

As with all businesses, if communication and ongoing support isn’t clear and upfront or up to your standard steer clear. Your designer, as well as all your trades, can be thought of as invisible partners, if one lets you down it can bring the whole enterprise crashing down; lack of ongoing support is a big red flag. Look for a designer who wants you to be successful because they have the foresight to understand if a builder is successful in securing contracts and building clients’ dream homes then the designer will automatically reap the benefits too.

Documentation

For a builder documentation for a design and build is more important than the design itself. Construction set-out plans are essential for any build and it’s important to know when these are provided during the planning process and any additional costs associated. Know there are designers, such as Design Artisan, who provide full construction documentation inclusive within their fees and in a timely manner.

With the building industry at a critical turning point, it is essential to review high-value aspects of your business, or it may be a costly oversight. If you already offer design now is the time to audit your services – do your current designers fit the above criteria? Are your current designers helping you win contracts and benefit your bottom line? And if you are yet to add design services to your business, don’t be left behind. Either way, if you partner with the likes of Design Artisan you will be sure to secure your competitive edge advancing your business into a secure future.

Get in touch with Design Artisan today for a no-obligation discussion about their services and how Design Artisan has become a standout in the industry offering your business a point of difference.

MEMBERS ARE THE LIFEBLOOD OF MASTER BUILDERS, AND FROM TIME TO TIME, WE HONOUR THOSE WHO HAVE MADE A SIGNIFICANT CONTRIBUTION TO NOT ONLY THE ASSOCIATION, BUT THE BUILDING INDUSTRY AND THEIR COMMUNITY.

Townsville stalwart gets top accolade

This year, Adrian Gabrielli of Gabrielli Construction in Townsville was awarded Life Membership status.

Adrian has been an integral part of the North Queensland region since taking over the company when his father died in 1987.

A former Master Builders Board member, Adrian consistently promotes the industry throughout his networks and will stop at nothing to promote Townsville’s development. He served as a Queensland executive member representing the state for Master Builders and was chairperson of the NQ Committee of Management on two occasions (2002-2004 and 2012-2014) and

the Electoral College during 2019 - 2022 and was re-elected for the 2022-2025 period.

He was one of the early advocates for supporting apprentices as it became apparent the average age of the construction worker was rising as the uptake of apprenticeships fell.

Adrian motivates his staff to advance their knowledge and is a former board member for Construction Training Queensland and Torgas Apprentice and Trainees.

Known to badger the local council for not engaging sufficiently with the construction sector, he was chosen as a member of a delegation that promoted Townsville in

Singapore in the early days of attracting Singaporeans to set up a training centre in Greenvale. Described by his peers as humble and generous, Adrian is involved in his community through sponsorship of sporting associations and clubs. A longstanding member of the Picnic Bay Surf Lifesaving club and a proud rugby fan with a long association with Brothers Rugby Townsville, he was named president of in 2020. He was also responsible for raising funds and coordinating the construction of the eternal flame at Anzac Park.

Adrian is also a current board member for the Cyclone Testing Station.

From design details to installation. Free knowledge-building resources.

From doors and windows to stairs and balustrades, fire detailing to decking – WoodSolutions technical design guides are your go-to resource for using wood and wood products in compliance with the National Construction Code.

At woodsolutions.com.au you’ll also find a huge range of resources, from performance data to expert advice, hours of recorded webinars, podcasts and more.

Whether you’re an experienced professional or starting in the industry, you’ll discover visiting WoodSolutions is a career-building move.

Scan the QR code to download the latest guides or go to www.woodsolutions.com.au

sponsor spotlight

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QSolutions Group brings together a team of talented, experienced and highly qualified professionals that allows them to provide a robust and complete service to their clients by having significant and proven experience in supporting organisations operating in many domains.

QSOLUTIONS GROUP SERVICES INCLUDE:

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QSOLUTIONS GROUP IS A HSEQ CONSULTANCY FIRM IN THEIR 17TH YEAR, WITH A HEAD OFFICE IN TOWNSVILLE AND SUBSIDIARY OFFICES IN BRISBANE AND DARWIN.

They have a vast amount of knowledge focusing on health, safety, environmental, quality and business management ensuring their clients meet and exceed legislative

• Service contracts

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• Auditing compliance including prequalification certification (PQC)

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QSolutions Group value their reputation of providing clients with exceptional service and superior products through treating all clients, big or small, with the same level of respect and service.

QSolutions Group delivers a high-quality service to all of their clients with integrity and commitment through a diverse contribution to your business.

QSolutions Group are proud sponsors of Master Builders and its members receive a discounted rate for all respirator fit testing.

VISIT WWW.QSOLUTIONSGROUP.COM.AU OR CONTACT QSOLUTIONS GROUP ON (07) 4724 0001 FOR FURTHER INFORMATION AND TO DISCUSS HOW THEY CAN ASSIST YOUR COMPANY.

TRUST MCINNES WILSON LAWYERS WITH YOUR CONTRACTS

It is a challenging market, and the stakes are high. When projects go wrong the cost can be significant. If you’re thinking about a new project or working out where you stand on an existing project, consider engaging a qualified professional to assist you.

HERE ARE THREE TIPS TO HELP MANAGE YOUR RISK:

Look over your contracts. Do they deal with the types of issues, risks and opportunities that are directly relevant to your project?

Standard forms help cover key issues but may require amendment to deal with the specifics of your project and set out how these issues will be dealt with if they are encountered.

Think about your key risks and opportunities in terms of time, cost and quality. How are you managing these risks? Are there

processes you need to put in place, or contract administration practices to make sure you do not lose your rights?

If things do go badly, have you limited your liability, or conversely, your ability to recover?

McInnes Wilson Lawyers’ construction and infrastructure team specialises in drafting and negotiating contracts, working with

clients through project delivery and on payment matters, and helping to anticipate and deal with issues that arise.

Investing your time and energy up front can save you significant time and money during project delivery and at the end of a project. It can also help you to identify and capitalise on opportunities.

FOR MORE INFORMATION CONTACT MCINNES WILSON LAWYERS ON (07) 3231 0600, MCW@MCW.COM.AU OR VISIT THEIR WEBSITE WWW.MCW.COM.AU

PLASTAMASTA TOOWOOMBA IS THE ONLY DEDICATED PLASTERBOARD DISTRIBUTOR IN TOOWOOMBA.

The sought-after supplier and their expert staff services the needs of plasterers, builders and renovators alike in Toowoomba and surrounds. They also supply regional towns and areas west of Toowoomba, including St George, Roma and Goondiwindi, Warwick and Stanthorpe.

Store Manager, Craig Knauth and his talented and qualified team have boundless expertise to assist your project requirements. They are committed to customer service and pride themselves on supplying orders on-time and in full.

Their Toowoomba store stocks a full range of products as well as a comprehensive range of tools and accessories. They offer insulation, James Hardie products and Armstrong ceiling panels and specialise in fire and acoustic systems. Backed up with the Siniat technical team, PlastaMasta offer engineered solutions to most construction situations.

PlastaMasta Toowoomba products and services include the following:

• Siniat Plasterboard

• Siniat Steel

• Insulation

•

•

• Automatic and hand tools

• Full James Hardie Stockist

• Technical assistance

• Delivery service

• Prompt and friendly staff

• Knowledgeable sales team

• No job too big or small.

Who said free eDocs?

deal The Real

AS A BUSINESS OWNER, YOUR DAY-TO-DAY EXPENSES AND PROJECT RUNNING COSTS CAN QUICKLY ADD UP. AT MASTER BUILDERS WE’RE HERE TO SUPPORT YOU, SO WE’VE TEAMED UP WITH SOME INDUSTRY PARTNERS TO HELP YOUR DOLLAR GO FURTHER. We

business effectively. But, life isn’t about all work and no play, which is why we've got your holidays and lifestyle covered for you too.

Our range of member discount providers have been sourced across different categories to meet your diverse needs. Categories include vehicle and fleet, health and safety, travel and lifestyle, tools and equipment, and products.

HAVE YOU GOT AN AMPOLCARD?

Take advantage of Australia’s largest fuel network and manage your on-road business costs with the new AmpolCard. As they transition to the Ampol brand, your AmpolCard will be accepted across the entire network of over 1,900 Caltex* and Ampol branded locations. AmpolCard gives you instant access to savings on fuel and vehicle related expenses, all for a low monthly fee.

*Ampol Limited, through a subsidiary, is a licensee in Australia of the Caltex trademark, but is in the process of transitioning its network of over 1,900 sites to instead trade under its own Ampol trademark.

FOR MORE INFORMATION VISIT MBQLD.COM.AU/AMPOL

MITSUBISHI

Have you taken advantage of convenient servicing options and National Fleet rates, normally only offered to large businesses yet? It’s all available to you when you purchase a new vehicle from Master Builders’ discount partner, Mitsubishi Motors Australia Limited.

To utilise this deal, present your Master Builders membership card at any one of more than 200 authorised dealers throughout Australia.

FOR MORE INFORMATION VISIT MBQLD.COM.AU/MITSUBISHI

HELPING BUSINESSES THRIVE THROUGH CHALLENGING TIMES

Xact Accounting know the specific tax savings and optimal business structures for those operating in building and construction and are the go-to firm for QBCC’s minimum financial requirements.

To help businesses navigate the increasing complexity as their business grows, Xact offer a service called CFO Advisory.

For businesses that are struggling financially, Xact’s Business Recovery service can help get things back on track.

Xact Accounting has a Master Builders Member hotline, phone (07) 3124 8666. This service is free for members and offers a 30-minute consultation to talk through any tax, accounting, or commercial challenges.

FOR MORE INFORMATION, VISIT MBQLD.COM.AU/XACTACCOUNTING

Don’t let mould put your project on hold!

Mould is a serious concern for builders. It results in costly delays while waiting for structures to dry and cleaning the mould further adds to the time and cost.

Siniat’s Interhome is a popular separating wall system suitable for duplexes and townhouses, and is well-known for its ease of installation.

Interhome can now offer mould resistance.

By incorporating Siniat’s mould resistant Intershield in the central fire barrier, and mould resistant Multishield in the lamination of the barrier, mould does not have to put your project on hold.

Siniat. Let’s build better together.

siniat.com.au

ASK OUR EXPERTS

YOUR QUESTIONS ANSWERED

IAN GRANT Manager Building & Contract Policy

INDIE HARTFIEL Advisor

Workplace Health & Safety

The building and construction industry can be complex, which is why we receive thousands of member enquiries each year.

Here at Master Builders, our friendly and knowledgeable experts are on hand to answer your questions about the issues you face in the day-to-day running of your business.

This advisory service is free to members – and it’s just one of many ways we’re committed to giving you a valuable membership experience.

Over the following pages, this edition’s panel of experts share some of the common questions they are asked.

JULIAN LANE Principal Lawyer Members Legal

TONY MITCHELL General Manager Building Services

We’re here to help, whether you need advice about:

• Contracts, including which contract to use

• Disputes and getting paid

• Employment, wages and staffing

• Workplace health and safety practices

• Industry compliance and licensing requirements

• Enterprise bargaining agreements

• Legislation and how it applies to you

• Insurance products

• Plus much, much more.

ADVOCACY & POLICY

with Ian Grant Building & Contract Policy Manager

DO THE NEW PROJECT TRUST LAWS APPLY TO THE RESIDENTIAL SECTOR?

On 1 January 2022, the Queensland Government expanded its project trust requirements to go beyond government construction contracts. Project trusts for the first time can now also apply to private sector construction contracts.

Currently, the dollar threshold before a project trust may be needed for a non-government construction contract is $10 million. However, this threshold is scheduled to drop to $3 million on 1 April 2023 on $1 million on 1 October 2023.

A common misconception is that the new project trust requirements do not apply to contracts in the residential construction sector. This is far from the truth. Only contracts for small-scale residential construction work have been given an express exemption from the new requirements. All other construction contracts in the residential sector are subject to the same project trust requirements and exemptions as those applying to contracts in the commercial sector.

WHAT SMALL-SCALE RESIDENTIAL CONSTRUCTION CONTRACTS ARE EXEMPTED?

Generally, a project trust will not be required for a contract if the only work to be carried out is residential construction work for:

• 1 or 2 detached dwellings; or

• A single duplex; or

• 1 or 2 residential units (a residential unit is a part of a building designed for separate occupation as a residence).

However, care needs to be taken where you enter multiple contracts with the same party on the same or adjacent sites as these may be treated as a single contract and could trigger a requirement for a project trust.

ARE THERE ANY OTHER EXEMPTIONS THAT MAY APPLY?

If your contract does not fall within the above exemption, there may be other general exemptions that may apply depending on your circumstances. For example, subcontracts in most instances do not require a project trust account. Contracts exclusively for maintenance work and administrative work are also exempt, as are contracts where practical completion is less than 90 days.

WILL A PROJECT TRUST ACCOUNT ADD COST TO MY PROJECT?

The need for a project trust for a contract significantly changes the way cash flow is managed for the project and increases administration. Members advise that a project trust can add up to 3 per cent to the cost of a project. These costs may be higher if you need to purchase a compatible IT and records system for your business to meet legislative requirements.

WORKPLACE HEALTH & SAFETY

with Indie Hartfiel Advisor Workplace Health & Safety

In Queensland, the period from November to April is known as “The Wet”.

Heavy rainfall, humidity and hot weather as well as winds and storms are prevalent during this time. The Bureau of Meteorology have issued notices and warnings that Queensland will experience substantial rainfall during the upcoming Wet. Heavy Rainfall and high winds can result in injuries to you and your workers as well as cause damage to equipment, materials and your projects.

WHAT CAN YOU DO?

Preparation: Being prepared is key in minimising damage that your projects suffer and mitigate the risk of injury. Monitoring weather apps and keeping up to date with your local news regarding weather will give you the advantage of time to prepare for weather events. Being prepared helps protect your projects, your people and your business from weather. Planning for Weather events and scheduling work accordingly also assists you minimise any downtime during and after weather events.

Understand the weather: Understanding the forecast scale of local weather events, and what will result from them (e.g. rain, wind, etc.) will play a huge part in to what you will put in place on your site.

Planning the Job: If it is anticipated that wet weather will cease or impact your project, prioritising certain activities and tasks before it hits can be an effective way to ensure less disruption and less risk of injury and damage.

WHAT CONTROL MEASURES CAN YOU IMPLEMENT BEFORE THE WET?

• Tarps / temporary covers

• Submersible pump

• PPE

• Site Storage

• Erosion and sedimentation controls

Site Security will also need to be considered. Whilst it is important to maintain site security throughout the year, large rains and wind can damage or destroy your signs and fences, compromising the security of your site. It is important that you ensure all your site is well secured so that in the event of extreme weather your site remains secure.

It is important to remember to stop work if the workplace becomes unsafe, and do not take risks of exposing you, your subcontractors, and your workers to unsafe and hazardous work environments.

MEMBERS LEGAL

with Julian Lane Principal Lawyer Members Legal

WHY DO I NEED TO HAVE A CLEAR SCOPE OF WORKS IN MY CONTRACT?

A clear scope of works is critical because it determines what works you are required to perform to be paid under the contract. Therefore, you need to ensure that the scope of works that you are going to perform is consistent with the drawings and specifications included in the contract.

Often it is just as important to make clear what isn’t included in the scope of works and the contract price, as much as what is being included in the scope of works.

CAN A CLEAR SCOPE OF WORKS HELP ME MANAGE INDUSTRYWIDE PRICE FLUCTUATIONS?

By making it clear what is (and isn’t) included in the scope of works, you are making it clear what is (and isn’t) included in your contract price.

This will assist you to determine what your exposure to cost increases is, and what contractual protections you may want to include in your contract.

HOW DOES THE SCOPE OF WORKS IMPACT MY ABILITY TO CLAIM FOR VARIATIONS?

Variations are required whenever there is a change to the scope of works under the contract. If you have a clear scope of works, it will be clearer when a change to that scope of works is occurring.

If the scope of works is too vague or incomplete, the client may be able to argue that what you believe to be additional works were always included in the scope of works and the original contract price.

BUILDING & PLANNING

with Tony Mitchell General Manager Building Services

NCC REQUIREMENTS FOR SURFACE WATER DRAINAGE

The National Construction Code 2022 (NCC) requires that a building is constructed in a way to safeguard occupants from illness or injury and protect the building from damage caused by surface water entering the building.

The NCC deemed to satisfy provisions (acceptable construction methods) for surface water drainage vary slightly depending on the building classification.

NCC Volume 1 Building Class 2 to 9

Surface water drainage within Volume 1 is addressed as stormwater drainage in accordance with AS/NZS 3500.3: 2018 Plumbing and drainage — Stormwater drainage. The standard specifies the installation requirements for surface, subsoil and stormwater drainage systems.

NCC Volume 2 Building Classes 1 & 10

The compliance pathway in Volume 2 allows you to use either AS/NZS 3500.3: 2018 or provide the surface water drainage in accordance with Part 3.3 of the ABCB Housing Provisions. Those methods prescribe the detailing for ground levels and surface grading.

WHAT ARE THE GRADING REQUIREMENTS?

The finished ground level adjacent to a building and any external finished surface surrounding the building must be graded at 50mm over the first 1m from the building.

CAN AN

UNCLEAR

SCOPE OF WORKS LEAD TO A DEFECTS OR CONTRACT DISPUTE?

Yes. Even if your building work is compliant with legislative requirements, an ambiguous or unclear scope of works may lead to your client alleging that you have breached the contract by not providing the works required under the contract.

This leads to payment disputes where a client refuses to pay for works it alleges it ‘never wanted’ and are ‘not what they paid for’.

The ground beneath suspended floors must be graded so that the area beneath the building is above the adjacent external finished ground level or surfaces so that surface water is prevented from ponding under the building.

You cannot use the lesser gradient of 25mm over the first 1m as stated in the NCC unless the building is located in a low rainfall intensity area. Low rainfall is a 5-minute rainfall intensity of not more than 125mm/hour. For that reason, low rainfall intensity is not applicable for Queensland unless you can demonstrate the intensity frequency duration through the Bureau of Meteorology.

WHAT ARE THE SLAB ON GROUND HEIGHT REQUIREMENTS?

The height of the concrete slab-on-ground above external finished surfaces must not be less than 100mm above the finished ground level in low rainfall intensity areas or sandy, well-drained areas. The height of the slab however, may be finished 50mm above paved or concrete pavements that are graded at 50mm over the first 1m, or 150mm in any other case. You should always check the proposed location of the damp proof course, weep holes and termite management systems before using these minimum requirements.

FOCUS ON ADVOCACY AND POLICY

During September Master Builders made two formal representations to government. The first was on the role of the QBCC following the government’s Governance Review. Master Builders is arguing that the key outcomes of the QBCC should be restricted to preventing or mitigating defective building work and failure to pay money due and owing to building industry participants. The core

activities of the QBCC should therefore be limited to:

• Issuing licences to builders, trade contractors and certain occupational workers

• Compliance action in relation to licence breaches including non-payment of undisputed debts and unlicensed work

• Compliance action in relation to nonpayment of builders by principals/ developers

• Investigating defective / incomplete building work and issuing directions to rectify to licensees who carried out the defective work and/or other education or compliance action.

The second was on government building contracts and procurement. Master Builders put forward that fairer contractual terms and procurement practices were needed to better support industry. This includes rise and fall clauses and limits on liability.

Focus was also on the National Construction Code 2022 changes (commencing 2023).

Master Builders continues to make the case that industry needs Queensland exemptions

and a longer transition period for the accessible housing and energy efficiency inclusions.

Master Builders will continue to engage with the QBCC and Queensland government. The key issues are likely to include:

• Practical guidance that show how the NCC 2022 changes can actually be built

• Simplified Minimum Financial Requirements (MFR) for QBCC licensing

• Progress payments for domestic contracts where more than 50 per cent of the contract price is work performed off-site (such as kitchen cabinetry)

• Single ‘Housing Code’ for Queensland to standardise planning requirements for Class 1 and 10 buildings

• Improve Queensland government procurement on ‘Best Practice Principles’ projects

• Stop project trust accounts from being rolled out to lower value contracts

• Require developers to pay head contractors on time into a project trust account where one is required.

Protection against termites

Still the Australian Standard in Termite Protection Kordon is a physical termite management system and can be used for perimeter or full under-slab protection. It is quickly and easily installed in all building applications by the Accredited Kordon Network and is certified by the Australian Building Code.

Special Purpose Financial Statements (SPFS) are no longer accepted by the QBCC as part of an MFR Report. This means QBCC will now require General Purpose Financial Statements (GPFS), which will likely add additional difficulty and costs for any licensee submitting an MFR Report.

WHAT ARE GENERAL PURPOSE FINANCIAL STATEMENTS?

GPFS’ are financial reports that businesses like large public companies are required to submit as part of their responsibilities to shareholders and other governing bodies.

WHAT IS AN MFR REPORT?

An MFR report or declaration demonstrates to the QBCC that you have:

• Enough working capital—net tangible assets

• In relation to your debts—current ratio

• For your intended and allowable annual turnover—maximum revenue. Depending on your annual turnover (and financial category) this may take the form of a:

• MFR declaration – prepared by SC1 and SC2 licensees

• MFR report – prepared by an accountant for Cat 1-7 licensees.

WHEN ARE MFR REPORTS REQUIRED?

MFR Reports are required in some situations for licensees in Category 1 and above including:

• Applying for a new contractor licence

• For audit purposes

• When licensees upgrade to a new licence category (e.g. upgrading from SC2 to Category 1)

• Licensees trading in a trust

• Reporting a decrease in net tangible assets

• Substantial business changes, and more.

NEXT STEPS AND MORE INFORMATION

If you think you might be affected by this accounting change, we encourage you to speak with your accountant and ensure they are able to provide the requisite financial statements and advise any additional cost.

THE PRESCRIBED ACCOUNTING STANDARDS CHANGED EARLIER THIS YEAR WITH A KNOCK-ON EFFECT IMPACTING QBCC MINIMUM FINANCIAL REQUIREMENTS (MFR) REPORTS.

Exterior trends, façades and finishes for the future

efficiency of your home and may contribute to cooler local environments.

Use of pale tones does not mean there will be a glare issue as glare can be caused and resolved by looking at various building design elements such as orientation and roof pitch.

The choice of roofing material and colour can influence thermal performance. Pale COLORBOND® steel colours, have lower solar absorptance values, meaning the roof absorbs less of the sun’s heat, staying cooler by reflecting more away from your home.

Using colours to balance a palette has often been the go-to and overall is easiest to identify. BlueScope has launched an update of its COLORBOND® steel colour palette, featuring a refreshed range of colours.

The new palette complements and contrasts a range of building materials, offers new paler colours in keeping with an increased focus on sustainable design and complements new and popular building styles and applications.

An evolving and enduring colour palette inspired by the very landscapes in which homeowners will create their own sanctuaries with earthy and neutral tones.

THE PAST COUPLE OF TUMULTUOUS YEARS HAVE BEEN THE INSPIRATION OF MANY TRENDS THIS YEAR.

Amove to rural landscapes, a need to embrace more sustainable materials and designs and a new direction in colours have proved popular.

Building and renovating has seen exciting changes as people are investing more time into researching the look, the colours and the finishes they want for their dream homes.

Designers talk about flow from exterior to interior all the time and more than ever consumers are paying attention to this advice. Wanting to enjoy the outside for a

larger part of the year, the continuation of the materials and colours, textures, line and landscaping are used throughout homes.

Choice of roofing material and colour may help save on energy bills and contribute to the thermal comfort inside homes1.

A total of 21 of the 22 core classic colours (excluding Night Sky®) and the five matt colours in the COLORBOND® steel range feature Thermatech® solar reflectance technology which helps reflect more of the sun’s heat on hot, sunny days.

Additionally, choosing COLORBOND® steel in pale tones helps to create cooler roofs that may help make a difference to the energy

NCC Compliance

For builders following the NCC 2022 DTS elemental provision pathway to residential housing compliance (Part 13.2 Building fabric) there is now a cap for solar absorptance values in climate zones 1 to 5 (Queensland) at 0.64 for roofs (higher roof solar absorptance values can still be used following a compliance path via NatHERS software.

1. Results will depend on roof colour, level and location of insulation, type and location of building shape and function. COLORBOND®, Thermatech® and ® colour names are registered trademarks of BlueScope Steel Limited. © 2022 BlueScope Steel Limited. ABN 16 000 011 058. All rights reserved

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ELIGIBLE FOR TRUST ACCOUNTS.

THE QUEENSLAND BUILDING AND CONSTRUCTION COMMISSION (QBCC) IS EAGER TO ASSIST PARTIES TO UNDERSTAND AND MEET THEIR OBLIGATIONS.

On 1 January 2022 the framework expanded introducing the requirement for eligible private sector contracts valued at $10 million or more. Over the entire roll out there have been 134 trustees managing 392 project trust accounts and 168 retention trust accounts.

The QBCC is continually working to improve resources in response to feedback. This has included revision of its website content for improved navigation, the launch of a trustee dedicated forum, Trust Matters, which provides current trustees a direct line to commonly asked trust related questions, and a continuing trust account webinar series.

The webinar series covers important information to assist in navigating trust accounts such as:

• Understanding the trust account framework

• Trust account overview and eligibility

• Understanding trust records.

Ongoing feedback is encouraged from industry stakeholders, current trustees, their representatives, and those considering whether their business will need to comply, and these opinions will continue to inform our educational approach.

The next phase of the framework, which will apply to eligible private-sector contacts valued at $3 million or more, is scheduled to commence on 1 April 2023.

In preparation, builders can go to qbcc.qld.gov.au/running-business/trustaccounts/planning-trust-account.

Master Builders offers four-hour workshops to help you understand and set up a project trust account as well as your management obligations. For course dates see the Training Calendar on page 63.

Changes to work laws –coming soon

Respect@Work – Federal legislative changes

The Labor Party took a policy to the federal election that if they were voted in, they would implement the recommendations of the 2020 Respect@Work report, which came out of the National Inquiry into Sexual Harassment in Australian Workplaces.

In late September, the new Federal Government took a significant step to fulfil their election promise by introducing the Anti-Discrimination and Human Rights Legislation Amendment (Respect at Work)

Bill 2022, which will amend the federal Sex Discrimination Act 1984.

Once it is introduced, a positive duty to prevent workplace sex discrimination, harassment and victimisation will be the law.

This positive duty will complement the current WHS obligations, which requires businesses to ensure as far as reasonably practicable the physical and psychological health and safety of workers, as well as the Queensland Anti-Discrimination Act 1991, which makes unfair discrimination, sexual harassment, vilification, and victimisation unlawful.

The amended federal legislation will

prohibit subjecting others to ‘hostile work environments’ on the grounds of sex. The protection will not require the conduct be directed at a specific person, but instead prohibits conduct that results in an offensive, intimidating and humiliating environment for people of one sex.

It requires people in control of businesses to not engage in such conduct and ensure their workers and other applicable third parties don’t either. This new plan is intended to provide clarity to businesses, workers and other people in the workplace of their obligations to create safe, respectful and equitable workplace environments.

UNDER THE

QUEENSLAND

WORK HEALTH AND SAFETY ACT, BUSINESSES CURRENTLY HAVE A DUTY TO MANAGE WORK RELATED PSYCHOLOGICAL RISKS AND SEXUAL HARASSMENT, BUT TWO UPCOMING LEGISLATIVE CHANGES WILL AFFECT HOW THESE RISKS ARE MANAGED.

Psychosocial hazards – new Queensland Regulations and Code of Practice

The WHS Act currently imposes a legal duty on businesses to do what is reasonably practicable to eliminate or minimise psychosocial hazards as part of the general duty of care.

Amendments to the WHS regulations have been enacted and contain a definition of psychosocial hazards and risks, an express duty to manage those risks, and provisions relating to determining control measures to manage psychosocial risks.

A new Managing the risk of work-related psychosocial hazards Code of Practice will also be implemented. This new code will provide a practical guide on compliance, including identifying hazards, assessing risks, selecting control measures, maintain and reviewing control measures, and responding

Cost: Funded- $50, unfunded member - $200 and unfunded non-member - $220.

SEXUAL HARRASSMENT AT WORK TRAINING OBLIGATIONS - FOR EMPLOYEES

The course will provide employees with an understanding of sexual harassment in the workplace issues, ensuring employers meet their legislated training obligations, by:

to complaints, incidents or reports of psychosocial hazards.

It also contains examples of common workrelated psychosocial hazards and controls.

GUIDANCE AND ASSISTANCE FOR MEMBERS

Master Builders will be conducting training for members in 2023 on these changes, how they will affect your business and your people, and how to comply.

TRAINING

Master Builders has created two separate four-hour courses. One aimed at the employers and helping them understand and navigate their obligations under the legislation and a second course for the employees to educate them on how they should conduct themselves in the workplace. Both are funded under the Construction Skills Queensland small business program for construction businesses with 20 or less employees.

MENTAL HEALTH COURSES

MANAGING PSYCHOSOCIAL HAZARDS AT WORK TRAINING

Workplace Health and Safety Queensland will soon be releasing its code of practice for Managing the risk of work-related psychosocial hazards Code of Practice. This new code of practice provides a practical guide to achieving the standards of health, safety and welfare required under the Work Health and Safety Act 2011 and the Work Health and Safety Regulation 2011. Following this code of practice, once implemented, will achieve compliance with a WHS duty holder’s health and safety responsibilities in the WHS Act.

This new code of practice will require a

• Providing education on the nature, drivers and impacts of sexual harassment, and information on the role of gender inequality in sexual harassment

• Explaining the expected workplace behaviours to prevent sexual harassment, and

• How to intervene and report where workplace sexual harassment might be occurring.

UNDERSTANDING YOUR OBLIGATIONS AS AN EMPLOYER- SEXUAL HARRASSMENT AT WORK OBLIGATIONS - FOR BUSINESS

Master Builders will provide a training programme for small business employers

that will assist them in meeting their legislative obligations by:

• Providing education on the nature, drivers and impacts of sexual harassment, and information on the role of gender inequality in sexual harassment

• Building skills and capacity on how to prevent and respond to workplace sexual harassment

• Explaining the expected workplace behaviours and processes to prevent sexual harassment

• Demonstrating how to develop and display strong leadership that encourages a preventative workplace culture, and

• Teaching how to identify and assess sexual harassment risk, and how to mitigate the risk it can pose to small businesses.

Both these courses will be delivered statewide via livestream or face-to-face.

person conducting a business or undertaking (PCBU) to ensure workers, as well as other persons (e.g. visitors, delivery people, clients, patients and their families) are not put at risk from psychological hazards. In meeting this obligation, small businesses must ensure that workers and other persons are provided with information, training, instruction and supervision to protect them from these risks.

Master Builders will host a six-hour training programme for businesses that will assist them in meeting their legislative obligations in managing and promoting mental health at work, covering:

• How to implement any systems of work concerning psychosocial hazards

• Expected behaviour and conduct at work including all relevant policies and procedures (e.g. for the prevention of work-

related bullying, sexual harassment at work and work-related violence or aggression)

• What to do if they identify a psychosocial hazard.

• Implementing good work design and minimising risk of harm from psychosocial hazards, supporting workers, identifying psychosocial hazards at work, and managing conflict; and

• How to respond to, manage and investigate complaints, reports or incidents involving psychosocial hazards.

The course will be held statewide via livestream or face-to-face. This is also funded under the CSQ small business program for construction businesses with 20 or less employees.

Cost: Funded - $50, unfunded member - $250 and unfunded non – member $270.

Reaching a milestone

NOW IN ITS 12TH YEAR, MASTER BUILDERS’ MEMBER MILESTONE PROGRAM IS OUR WAY OF CELEBRATING LONGEVITY AND LOYALTY IN OUR MEMBERSHIP BASE – WHICH IS PARTICULARLY RELEVANT IN TODAY’S FAST PACED WORLD, WHERE THESE QUALITIES ARE SOMETIMES NOW OVERLOOKED.

We believe these qualities are vital to our association’s success, particularly in the lobbying and advocacy space, where we rely so heavily on the voice of engaged members to highlight the real issues and drive positive outcomes and change for members, and the industry.

Morning teas were held across the regions, taking time out to celebrate those who’ve reached anniversaries of 10 years and over - milestones we think are worth celebrating, achieved by those at the forefront of the industry, with a genuine interest in making it a better place. Congratulations to all our recipients – here’s to another ten years.

Social scene

Socialscene

REGIoNAL GOLF DAYS

New beginnings for Widgee family

ROBERT MCINTOSH IS A WIDGEE BUILDER WITH MORE THAN 14 YEARS RESIDENTIAL INDUSTRY EXPERIENCE.

Last year he took the plunge to start his own business, Traquair Homes, which entailed some forward planning and a huge commitment.

Robert also had to complete his Cert IV in Building and Construction with Master Builders.

This has opened doors for the business as he now has the technical qualification, he needed to apply for a Low-Rise Builders Licence through the Queensland Building and Construction Commission (QBCC).

“My wife, Natasha and I started a partnership in 2019 when I went out on my own completing minor renovations, but during my Cert IV courses we started developing Traquair Homes, and as soon as I had upgraded my qualifications we started trading as the company,” Robert said.

The McIntosh’s goal is to become the leading custom home builder in the Gympie region, and they are well on their way to success.

“Completing my Cert IV has allowed us to excel from minor renovations to new homes.

“It was only two months after upgrading my qualification that I signed a contract for

business

Traquair Homes first new home!” Robert said.

The father of two admitted trying to start their new chapter in a new town had finances running tight.

“Having Construction Skills Queensland (CSQ) funding meant we could push forward with my goals without the worry of cost.

“We had taken out a Master Builders membership when we started the partnership so that made applying for the course really easy, I think I enquired online and someone at the Sunshine Coast office called later that day to lock in details and it was done.”

The Master Builders Cert IV program covers building construction theory and practices related to low rise buildings, providing the knowledge and skills required to manage a residential building business.

“The course was much more involved and challenging than I expected regarding the amount of information we had to absorb and understand.

“It’s taught me so much more on how to manage the entire construction process

from legalities, scheduling of suppliers and subcontractors, how to work with the clients from contracts to site meetings … and what I found most important was how to set and apply our company standards,” Robert said.

From a young age Robert knew carpentry was going to be his career and as soon as he completed grade 10, he started his apprenticeship with his father at McIntosh Homes in South Burnett and then Agnes Water.

Now embarking on his own successful journey, Robert looks back on some of the challenges of starting his own business.

“I think the biggest thing that challenged us at the very beginning was creating trade accounts and developing a reputation in the industry.

“No one knew who we were and at times we felt our ages had some people questioning our ability to run a company. When it came to creating accounts, all companies would request trade references, and some outright refused because we hadn’t been established for two or more years,” he said.

However, the McIntosh’s had luckily made a few connections from when they worked for McIntosh Homes, and from there they developed relationships within the industry.

Looking ahead

Traquair Homes has a very busy few years ahead with new homes in the South Burnett and Gympie region in the pipeline.

Natasha has developed a love for the design process and now liaises with clients to develop their floor plans and assist with the selection process, while Robert’s focus is mainly on construction and communicating with the clients.

“We love that we get the chance to make new connections with people in our community, all with diverse backgrounds, new ideas and different perspectives.

“It’s a bit cliché but we truly love sharing the experience of handing over a new home to our clients, knowing we poured so much time and effort into their home and seeing their excitement and appreciation is wonderful.

“Each project gives us a new opportunity to learn and grow within our company, while making a big difference in someone’s life,” Robert said.

Enrol in our Industry-tailored training courses led by experts in their field. Call Master Builders on 1300 136 002 or visit mbqld.com.au/learn.

UPCOMING COURSES

NOV DEC JAN FEB COURSES

Safe Work Method Statements

WHY APPLY?

Call us on 1300 13 60 02 or visit mbqld.com.au/training for more information

LOCATION

Learn how to prepare a safe work method statement (SWMS) Cairns

General Safety Induction (White Card)^ Your must-do construction course Mackay, Hervey Bay & Livestream

Completed Residential Building Inspector

Learn how to undertake residential building inspections Livestream & Brisbane

Unfair Dismissal Learn how to minimize the risks associated with disciplinary action and terminations Livestream

Asbestos Worker Program1 Get qualified to legally remove non-friable asbestos Mackay

Introduction to Digital Marketing Skills

Learn the digital marketing basics including Google AdWords, social media marketing, audience building and more Livestream

Business Management for Trade Contractors2 Apply for your trade contractor’s licence

Building Consultant and Expert Witness

Performance Management –Managing Employees

Paying your People

Negotiation Skills

Project Trust Accounts

Financial Essentials

Practical Communication Skills

Certificate IV in Building and Construction^^

Practical Licensing Applications Workshop

Silica Awareness

Payment Claims & Schedules

Accredited Test & Tag3

Asbestos Awareness

Brisbane, Livestream, Sunshine Coast & Mackay

Get the information you need to help take you from the job site to investigating building disputes, problem-solving and report writing Brisbane & Gold Coast

Learn the practical skills and knowledge required to effectively manage employee performance and develop action plans Livestream

Get a refresher on your obligations under the Modern Award and Fair Work Act 2009 in relation to wages and other conditions of employment Livestream

Gain the tools to promote effective negotiation and techniques for turning face-to-face confrontation into sideby-side problem solving Brisbane

Learn how to set-up and manage project trust accounts to avoid serious fines and potential jail time Brisbane

Learn essential business skills including cash flow management, bookkeeping, basic P&L, forecasting and more Livestream

Learn simple techniques to improve communication skills including DISC profiling. Brisbane

Get the technical qualification you need to apply for a Low Rise Builders Licence

Sunshine Coast, Gold Coast & Townsville

Learn a method of how to write the site experience section of the builder’s licence application Livestream

Understand the health impacts of silica dust and the fit testing requirements Brisbane

Learn what you about protecting your right to payment and avoiding hefty fines Livestream

Get the qualification you need to test and tag equipment in your workplace Brisbane

Understand your legal obligations around removing nonfriable asbestos Brisbane

Can’t find a date or course you’re looking for?

Due to the changing times courses dates may change or new dates added after the publication of our magazine, so contact our training team on 1300 13 60 02 or visit mbqld.com.au/training

Livestream workshops will be hosted via ZOOM. ^CPCCWHS1001 – Prepare to work safely in the construction industry. ^^CPC40120 – Certificate IV in Building and Construction. 1CPCCDE3014 – Remove non-friable asbestos. 2BSBESB402 – Establish legal and risk management requirements of new business ventures. 3UEESS00174 – Electrical safety testing of electrical cord connected equipment and cord assemblies skill set. *Nationally Recognised Training course. | RTO 30097

CYBER CRIME LOOK LIKE THE COULD YOU PICK IT?