October 2022 Park & Farms

October Virtual Newsletter

October 2022 VIRTUAL NEWSLETTER

View October Lifestyle

View the Lifestyle magazine to learn more about what’s happening around the Club, departmental updates, and upcoming events.

Great People Make Favorite Places

BCC has created an actionable statement that helps define our philosophy known as The Simple Truth: Great People Make Favorite Places.

Staff Member of the Month

Leadership Award

AUGUST

Sofia Ilustrisimo,

Lead Food Runner

Sofia has been a wonderful asset to the F & B team since she began her J-1 Internship with BCC. Sofia started as a server assistant and has worked in both the à la carte operation and in banquets. She has found a strong voice in the kitchen as Lead Food Runner. She always goes the extra mile staying late to make sure her station is clean and ready for the next person and asks to come in early to assist when she knows the team is short staffed. Sofia embodies the simple truth by being a truly great person, making BCC a favorite place for staff & members alike!

GREEN FOLDER STORIES

Brittany Lewis,

Food & Beverage Manager

Brittany has showed tremendous growth, strength, positivity and perseverance over a number of trying years here at BCC. She started with us right before the pandemic and through the pandemic, she rolled with the punches and helped find ways to stay connected to and help the membership. Over the past year, she has been instrumental in keeping the F & B team moving forward and staying organized! Throughout the past few months she has worked tirelessly and been extremely positive in working towards getting the new clubhouse open. We could not have done it without her!

Submit yourstory today!

Our staff members take every step to go above and beyond to accomplish our Simple Truth. Often, there are easy ways to make a positive impression on our members, from saying happy birthday or congratulations on an award, but not being afraid to make the big gestures is what sets us apart.

Let us know how you made a positive impact on a member, guest, vendor, or fellow staff member!

A LETTER FROM OUR GENERAL MANAGER KENT JOHNSON

Dear BCC Staff,

As valued members of the Baltimore Country Club family, I would like to personally thank each of you for your hard work and dedication during the past year of construction and the transition back to our Five Farms clubhouse. The amount of time and energy spent preparing for opening the newly renovated clubhouse is truly impressive and wouldn’t have been possible without your stellar performance and commitment to excellence.

Despite the fluidity and uncertainty of the construction timeline, we were able to host a successful Labor Day Celebration, three Soft Openings, our Grand Reopening and Ribbon Cutting Ceremony, and the 65th Annual Gentlemen’s Member-Guest Invitational while concurrently running À la Carte operations.

Each of you plays a key role in ensuring we are successful in meeting our mission, Simple Truth, and four Core Values. All of the Club’s achievements are made possible because of your individual efforts and efforts as a team. I am extremely proud of the product we can provide our members and guests: heartfelt hospitality and meaningful experiences.

I feel incredibly fortunate to have such an extraordinary, gifted, and creative team to work with. Once again, thank you for all you do to make BCC a Favorite Place for each other and our members and guests!

Kent Johnson, General Manager/COO

ALL STAFF MEETING

MONDAY, NOVEMBER 14 | FIVE FARMS

Mark your calendars for the All Staff Meeting on Monday, November 14 at our Five Farms clubhouse. Have breakfast with your co-workers, learn how the Club is doing, win raffle prizes, and more!

IT’S NOT TOO EARLY TO THINK CHRISTMAS!

We want to help showcase staff members and family small businesses for Christmas! Send us your shop, contact info, and photos of your business/product to be showcased in November Park & Farms!

SUBMIT YOUR SHOP

PARK & FARMS FEEDBACK

We want to ensure that your staff newsletter, Park & Farms, is the best it can be. Let us know what you think so far! All surveys are anonymous!

REVIEW TODAY!

HAT REMINDER

Baseball and golf hats may not be worn inside any facility or under cover outdoors; the only exception would be a member sitting under an umbrella at the pool. When worn outside, the bill must always be facing forward.

No Cover, Under Cover!

STAFF WEBPAGE

STAFF RESOURCES AT YOUR FINGERTIPS

The staff page is an online encyclopedia of resources available to you

Current & past issues of the monthly staff newsletter Park & Farms

Submit your Green Folder Story

Learn about the Staff Referral Program

Read the Staff Handbook

Have access to the Club Safety Manual

Learn about the Employee Assistance Program (EAP)

Learn about the Helping Hands Foundation and how you can ask for help or contribute

View the BCC YOUniversity course booklet

GO TO THE STAFF PAGE

BE SURE TO BOOKMARK THE LINK ON YOUR PHONE FOR EASY ACCESS!

bcc YOUniversity

What is BCC YOUniversity?

BCC YOUniversity is a continuing education program geared to promote personal and professional growth for all Baltimore Country Club staff.

Staff Requirement

All year-round Full-time and Part-time staff are required to participate. Seasonal staff are welcome to attend with supervisor approval.

• Full-time staff are required to obtain a minimum of 4.5 credits within the fiscal year (March 1-February 28)

Part-time staff will be required to obtain a minimum of 3 credits within the fiscal year (March 1-February 28)

All new staff are required to take one BCC Basic History course

Depending on the hire date of new staff members, some staff credit requirements will be modified; this will be determined on a case-by-case basis. All staff instructors will receive credit for conducting classes, but must still complete the required credit categories as a participant.

YOGA

2:00pm-3:00pm

LITERACY

2:00pm-3:00pm

SPANISH

10:00am-11:00am

CRAFT COCKTAILS

3:00pm-3:30pm

GOVERNANCE

3:00pm-3:30pm

TO GUITAR

2:00pm-2:30pm

WHAT IS BARRE?

10:00am-11:00am

GOVERNANCE

2:00pm-2:30pm

HISTORY

2:00pm-2:30pm

BUILDING & BUZZWORDS

2:00pm-2:30pm

WORLD WINES

2:00pm-3:00pm

Communications meet the team

Spotlight

Rachel Upton Director of Communications Rachel Barnes Digital Content Coordinator Jessica Noffsinger Graphic Design Assistant

SPEAK LIKE A GRAPHIC DESIGNER

Collateral: any printed or digital material used to communicate with an audience

Copy: In marketing and publishing, copy refers to written material

Lorem ipsum: The industry’s standard for dummy text (since the 1500s) used as a placeholder in a design layout that will later be replaced with copy

RGB: An additive color model used for digital displays, made up of red, green, and blue

CMYK: 4-color printing process made up of cyan, magenta, yellow, and black

K: The color black in the CMYK color model. K stands for “Key Color,” which in printing is black

Vector: images made up of points, lines, and curves. All of the shapes are created using a mathematical equation, which means they will never lose their quality when scaling. A commonly used vector file format is an EPS (Encapsulated PostScript)

White Space: also known as negative space, area of a design left intentionally blank

BRANDING GUIDELINES

What are branding guidelines and what makes them so important to designers and a company’s brand? They set rules and guidelines to keep the general look and feel of the brand consistent. Keeping the branding consistent lets consumers instantly recognize the company. Theses guidelines can dictate logo usage, colors, typography, images, and more.

Explore BCC’s Branding Guidelines to learn more about how we maintain the BCC Brand.

BCC

Carly

Server

Sydney Knox Culinary Intern

Kathryn Noon Server

Nick Danz Server

Alisha Fleming Cook Chelsea Stepchuk Bartender Chris Black Serving Assistant

Christopher Andrade Bag Room Attendant

Jamilah Bashir Bartender

Katie Mayer Hostess

Luigi Costagliola Server

Lydia Garza Horticulture

Madison Adams Server

Melissa Hopkins Purchasing Manager

Perry Ryan Hostess

Sam Mungo Banquet Bartender

Sarah Gosselin Serving Assistant

Brian Hug Bag Room Attendant

Chase Boddiford Bag Room Attendant

Rachel Kipperman Hostess

NEW STAFF

Carmina

STAFF MILESTONES

Hannah Epple

Mark Jones

Ed Senseney

Kirkpatrick

McCullough

Brown

Rice-Assenza

Kesten

Services

Omar Juarez Grounds

Davis

Services

Jourdan Food & Beverage

Aaronson Fitness

Lepe Membership

Johnstone Squash

Kent Johnson Administrative

Adamson Golf Services

Elijah Alschuler Food & Beverage

STAFF ANNIVERSARIES

Janine Rich Fitness

Charles Fuller Golf Maintenance

Richard Jallet Culinary

Rachel Barnes Communications

Dustin Heflin Culinary

Chuck Bonadio Security

Jessica Taylorson Fitness

Jason Kesten Golf Services

BCC MISSION STATEMENT

Baltimore Country Club

of members

and core values of

and

a private, family-oriented

to

who enjoy social, golf and recreational

the

Tyler Collie Accounting

Abby Michael Member Relations

Michael Horn Fitness

Joshua Miller Puchasing

Mary Gelak Bag Room

Jane Partosa Food & Beverage

James Butler Housekeeping

Shantae Fauntleroy Culinary

BCC CORE FOUR

WHAT’S

GENUINE