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THURSDAY, MARCH 9, 2017
FULL SPEED AHEAD
Council OKs second phase of light-rail project, all $3.6B of it metroNEWS
LRT ILLUSTRATION COURTESY CITY OF OTTAWA
Taming a Phoenix at last (sort of ) PAY SYSTEM
Public-service rep skeptical of government’s upbeat update Ryan Tumilty
Metro | Ottawa The government’s deeply troubled Phoenix pay system
may finally be rising from the ashes. For the first time, the number of resolved cases is exceeding the number of new cases, according to the department responsible for the issue. Marie Lemay, deputy minister of Public Services and Procurement, spoke at a news conference on Wednesday and said the government is making headway. “We’re starting to process
more transactions,” she said. “We have started to see our numbers move in the right direction.” Lemay said parental-leave transactions, which have been a major problem area, would now be dealt with within 20 days 95 per cent of the time, which meets the government’s target. The government’s public website actually shows that standard was not met this month, but Lemay said those
We are starting to see our numbers move in the right direction. Marie Lemay
figures include older cases that are still in the backlog. “The vast majority of transactions that are outside of our service standards have been addressed and people will start receiving their top-up payments,” she said.
Students, who were badly hit by the Phoenix system last year, should fare better this year, she said. Debi Daviau, president of the Professional Institute of the Public Service, said her members are not yet satisfied.
“If they’re turning a corner, employees need to start to see that their cases are being resolved or it’s not very credible,” she said. Daviau said the cases the union is involved with are not being solved any faster that they have seen previously and if that doesn’t change in a month’s time it will be very worrying. “We still have the same very low ratio of formal pay cases being resolved.”