Beauty Biz Year 16 Issue 5

Page 58

BUSINESS

5 Ways To Make Every Day A Good Day In Your Salon. What makes a good day in your salon? Happy clients and staff? A calendar chock-full of appointments? Feeling calm and in control? A quick and easy cash up? Heading home knowing your evening is free for family or personal time? At Timely we want to help you have more good days at work. Heck let’s go as far as saying we’re on a mission to make every day a good day! We’ve consulted with top salon professionals and our own Timely team to list 5 things that you can do to crank up the happiness-dial in your business.

1. Make it easy to deliver a beautiful client experience. Happy client’s equal happy staff. With Timely, it’s easy to give your clients the professional, personal service they deserve. From booking online, to client notes and rebooking. It’s all smooth with Timely. Even getting paid can be easier. Focus on your business instead of being caught in the detail of everyday. When you check a client out, your terminal automatically displays the correct and final total with no danger of you typing in the wrong amount. So, no awkward moments with your clients. Phew. Charging a client $2.50 for a $250 treatment can and does happen! With TimelyPay and a TimelyPay terminal working together there’s no room for error.

2. Enable your clients to take more control of their bookings Everyone loves to feel like they’re in charge and that they’ve got choices. So, empower your clients with online booking. They can choose the time they want, the therapist they prefer and even pop themselves onto your wait list if you’re fully booked (which you will be once you start using Timely!) This leaves you free to do the 101 other things that need doing in your salon, instead of spending hours playing phone tag with clients. 22% of clients say online booking is the reason they return to a business.

3. Say goodbye to no-shows and costly cancellations. All the salon experts agree, there’s nothing more annoying than customers who don’t show up. Or think nothing of canceling 10 minutes before they should be sitting down in front of you. With TimelyPay, you can put a deposit 58

Beauty Biz Year 16 Issue 5

and cancellation policy in place that helps weed out your less committed clients. So, you’re not completely out of pocket if anyone’s a no-show.

schedule suits your business – daily, weekly, or monthly. You can align your payouts to work with your bills and business needs.

Worried what your clients will think if you charge deposits of cancellation fees? We hear you and we’ve got plenty of help and advice to give you the confidence to say goodbye to wasted time and lost revenue.

With Timely you have the flexibility to pause payouts and ‘save up’ your balance for big expenses like new equipment purchases for your salon.

Did you know that no-shows can cost a business on average $10,000 AUD per year? * Timely data reports

4. Cut out the admin Owning your own salon is amazing. All that admin? Not so much. But just because paperwork is essential, it doesn’t mean it has to be hard work. With Timely salon software at the heart of your business, all those tasks like appointment reminders, consultation forms, follow ups and re-booking can be handed over to Timely. You remain in full control though and all your client communications can be personalised to reflect your salon’s unique brand, so your messages always look like they’re coming from you – not us. Did you know 58% of online bookings are made outside of business hours?

5. Get paid faster! We all know cashflow is king in the salon biz. With your TimelyPay terminal, funds could be in your bank, and available to you, the very next business day. And let’s face it, pay day is the best day of all! Take control and choose whatever payout

Want more good days at work? Good days happen when you partner with good people. At Timely we know all about running a beauty business and our friendly, award-winning, local support team is always on hand to help you. Getting to grips with salon software can be scary, especially if it’s your first time. New clients often tell us they’re worried they’ll lose control of their salon or that they’re ‘no good with tech’. We promise you neither is true and we’re with you every step of the way. We’re just a phone call or email away if you need us. And you’ll find our website jam-packed with helpful articles and videos that not only help you when you’re stuck but offer valuable insights and advice to help you smash your business goals. Try Timely for 14 days for free Put Timely’s beautiful salon software at the heart of your business and enjoy less admin, less end-of-day drama, fewer mistakes, a fully booked calendar, more powerful business insights, more happy clients, and a successful business. Which all adds up to more good days at work! Try out 14 days of better days, with our free, no commitment trial at gettimely.com/register


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Editor’s Note

2min
pages 6-8

Craft an Unforgettable Omni-Channel Experience for your Beauty Business.

5min
pages 74-75

Effective Ways To Nail Your Social Media Content Strategy.

4min
page 73

Knowing What To Post On Your Social Media.

5min
page 72

How To Prevent Burnout This Holiday Season!

3min
page 71

The Fortune Teller says, “You have a very bright future.”

6min
page 70

Who are your Clients?

4min
pages 68-69

Empowering Beauty Professionals Through Leadership, Self-Care, and Mentorship.

5min
page 67

Dealing with Challenging Clients and Complaints.

5min
page 66

10 reasons why the journey in business matters more than the destination.

10min
pages 64-65

Digital Workflow Systems Your Beauty Salon Needs to Save Time

8min
pages 62-63

Copycats Stealing your Thunder?

8min
pages 60-61

5 Ways To Make Every Day A Good Day In Your Salon.

5min
pages 58-59

“Mastering Pricing Strategies in the fluctuating economy”

6min
pages 56-57

Blog Spot - The Ten Essential Leadership Lessons Every Salon/Clinic Owner Needs To Know.

6min
pages 50-53

Blog Spot - The Value of Awards A Journey Beyond Winning.

4min
page 49

BLOG spot - Look Sharp, Do Good!

5min
page 48

Envy and Jealousy: Understanding the Complex Emotions

2min
page 47

The Liberating Power of Not Caring!

6min
page 46

ABIA 2023 BRIDAL/FORMAL MAKE UP ARTIST OF THE YEAR Pearlin McCarthy

9min
pages 44-45

New retinol accelerator by dermalogica pro more flaking. better results.

4min
pages 42-44

Will Fennell’s German Adventure: A Journey into Clean Beauty with Biodroga

5min
pages 40-41

Merkel Cells! What Are They? What Do They Do?

6min
pages 38-39

Consultation Deliberation: To Charge Or Not To Charge?

3min
pages 36-37

Going Beyond the Skin: Consultations That Connect.

5min
pages 34-35

Meet the Beauty Squad' 23 - Morgan Harris

7min
pages 32-33

Industry’s Next Gen Stars Named in Beauty Squad at ABIA 2023.

4min
page 31

A Fusion of Medicine and Skincare

6min
pages 10-11

SPOTLIGHT ON Dr Andrew Christie

11min
pages 8-9
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