NCN Imaging Solution

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Aug. 30 - Sept. 29, 2011 Issue 3 | Volume 04

www.ncnimagingsolution.com The best information resource for imaging industry in India

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Contents Publisher & Editor

: Swapan Roy

Editor in Chief

: Manoj Jha

Asst. Editor

: S. Goswamy

News UPDATE Product ROUNDUP

Staff Photographer : Ajay Kumar Art Director

: Anit Kumar

Layout Design

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K S Negi

Marketing Manager :

Tridip Dey

Mktg. Executives

Pratap Biswas

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tech talk

S. Dutta

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Raj Kumar Finance

: Sandeep Sarkar

Prod. Manager

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Circulation

: Ashish Ghosh

System Manager

: Ajay Biswas

P. Biswas

Roy Mediative

H.O.: S-39 1st floor, Okhla Industrial Area-II, New Delhi-110020 (India) Ph: 91-11-41602841, 65683896, 40536384-87 Mob: 09810380882, 09811346846

Remanufacturing the Brother HL 3040 Series Toner Cartridges TN-210 Color Toner Cartridges

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Email: info@ncnimagingsolution.com National Computrade News Fortnightly News Paper, Printed, Published & Owned by Swapan Roy at 38-B / 56 Block, D.D.A. Flats, C. R. Park, New Delhi-110019 (India). Printed at Pushpak Printer, C-96, Okhla Industrial Area-I, New Delhi-20. Retail selling price of News Paper Rs. 10. Annual subscription Rs. 240. Editor : edit@ncnimagingsolution.com roy@ncnimagingsolution.com Marketing : tridip@ncnimagingsolution.com marketingn@cnimagingsolution.com Info : info@ncnimagingsolution.com Subscription : subscription@ncnimagingsolution.com website

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JET TEC organised 7th International tour with its partners at Bangkok & Pattaya

ICRRA kicked off first series Classroom Session

: www.ncnimagingsolution.com

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Editor Desk Dear Readers, The emerging MPS market in India currently draws US$86 million in annual revenue, with the direct market producing US$75 million and the indirect market contributing US$11 million. Despite the comparatively small size of MPS revenue in India, the market had the highest growth rate of all countries covered in Photizo Group’s 2010 MPS Size, Share and Forecast Report. Major industries for MPS adoption include financial services, manufacturing and healthcare, of which the majority are enterprise customers. Although enterprise firms in India are the most likely to engage in an MPS program, the number of national and midmarket accounts is growing. The major vendors in the current Indian MPS market are Xerox, HP and Canon, who control a significant share of the market. While global OEMs are actively participating in the Indian market, the channel faces numerous barriers, including limited knowledge of MPS and unattractive financing options, among others. Regardless of comparatively small revenue, OEMs are clearly paying attention to the Indian MPS market; no doubt attracted by a large services sector, an educated workforce and an increasingly stable political environment. Channel partners, to the contrary, face many obstacles at this point, though the widespread use of English should facilitate easy market entry for pre-existing software tools once the channel matures.

Swapan Roy (Editor) swapan@ncnonline.net

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Metrofuser Named to INC Magazine “Americas Fastest Growing Private Companies” 4 Years in a Row

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nc. magazine ranked Metrofuser in its annual Inc. 500/5000, an exclusive ranking of the nation’s fastestgrowing private companies. The list represents the most comprehensive look at the most important segment of the economy—America’s independentminded entrepreneurs. This honor marks the fourth year in a row that Metrofuser

has been acknowledged by the magazine for its consistently rapid revenue growth. “This is all the more remarkable given the recent state of the economy,” said William DeMuth, Chief Operating Officer. “Our people have worked hard to develop unique one of kind services and products and the quality that goes beyond the industry standards.” “Between opening

Uninet Wins “Best Customer Support” & “Best Website” Award At 2011 Readers Choice Awards

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niNet receives first place prizes in “Best Customer Support” and “Best Website” at the 2011 Recharger Magazine’s Readers’ Choice Awards held on July 20th at the Mandalay Bay Convention Center in Las Vegas, Nevada. These awards reflect UniNet’s continued commitment to providing outstanding quality customer service, free and easy-to-use website navigation, and free online remanufacturing instructions among other services to our clients and the industry in general. UniNet President Nestor Saporiti comments, “We are honored to be recognized by Recharger subscribers, Recharger Magazine and the industry. We’d like to take this opportunity to thank everyone for their continued support for our awards for this year. UniNet shares this success with everyone and we look forward to continue delivering excellent quality service worldwide.” UniNet is a worldwide quality manufacturer and solutions provider to OEMs and remanufacturers, as well as a distributor of printer toner, chips, laser, MFP, ink, copier and cartridge recycling components. UniNet offers a wide and complete selection of its brand name products consisting of X Generation, Absolute COLOR and Absolute Black Toners, Unichips powered by UniNet Innovative Technologies, Unidrums and Unirollers. UniNet product line also includes wiper blades, PCRs, MAG rollers and doctor blades among others.

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up a West Coast Distribution Center, expanding our footprint in New Jersey and adding remanufactured printers to our catalogue, we’ve had an incredibly busy four years,” said Eric Katz, Metrofuser’s Chief Financial Officer. “To be recognized by Inc. in all of those years and in an unfriendly economic climate is a source of pride for us and a testament to our commitment to always being ahead of the curve in product development and offering the highest quality remanufactured parts in our business.” Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. With this accomplishment, Metrofuser joins the rarified company of enterprises who have appeared on the list multiple times, many of which have grown to become national icons. The 2011 Inc. 5000, unveiled, serves as a unique report card on the U.S. economy. Making the list perhaps the best example of the impact private, fast-growing companies can have on the economy.

MSE Voted Highest Quality Toner Cartridges at World Expo 2011

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icro Solutions Enterprises (MSE), the industry leader for Intelligently Re-Engineered cartridges, is awarded the Recharger Reader’s Choice Award for Highest Quality Toner Cartridge for

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an unprecedented seventh consecutive year and is still the only manufacturer to be awarded this since the category was introduced in 2005. Gil Wazana, Vice President of Sales commented, “We are truly honoured to be recognized as the leader in quality. Many in the aftermarket speak of technology and engineering and being recognized by our industry peers and customers legitimize our claim to be in a category of one as a true OEM alternative.” Yoel Wazana, President, added, “Personally overseeing our strategic direction in terms of technology, engineering, and patent development provides me a unique vantage point to the resources being utilized and the results that are delivered. This prestigious award proves that our customers realize the benefits and value of our commitment to delivering the highest quality product in the aftermarket.”MSE is the largest USA based remanufacturer and is acclaimed as one of the leading edge innovators in the marketplace. MSE has pioneered the process of “Intelligent Re-Engineering” as applied to remanufactured printer consumables which is a protocol that employs patented technologies, proprietary processes, and stringent testing methodologies all with the goal of providing the market’s best alternative to high cost OEM print consumables. MSE has multiple certifications and accreditations including ISO 9001 and 14001. Coupled with our engineering prowess MSE also prides itself on offering the highest levels of after sales support to its dealers through its consultative sales and marketing programs. MSE is a global entity with sales and distribution in Canada, Europe (UK and the Netherlands), Israel, Brazil, California, and Pennsylvania.

BTA Managed Network Services Workshop

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usiness Technology Association (BTA) and Growth Achievement Partners will host the BTA Managed Network Services (MNS) Workshop On Sept. 13-14 in Columbus, Ohio. Taught by Mitch Morgan and Chris Ryne of Growth Achievement Partners, the dayand-a-half BTA MNS Workshop will teach attendees how to leverage the MNS opportunity in their dealerships. MNS provides a tremendous market for MFP

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ILG Wins First Place in 2011 Green Award

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LG (International Laser Group) was voted the winner of the 2011 Green Award by the industry and by the Recharger Magazine readers. The Green Award was awarded on July 20, 2011 during Recharger’s Readers Choice Awards at World Expo in Las Vegas. The Green award is presented to the company the industry recognizes as the leader in “Environmentally conscious products or services” and for demonstrating a “commitment to sustainable green manufacturing business.”ILG has long been recognized as green for its merit as one of the leading OEM alternative toner cartridge remanufacturers in North America. But ILG’s commitment to maintaining an ecologically friendly manufacturing and business operation extends beyond recycling. ILG’s rigorous quality controlled manufacturing processes ensure that recycled and recyclable parts are utilized in re-manufacturing of toner cartridges. Since 2007, ILG has worked diligently to recycle increasingly more manufacturing scrap. The company continually researches and invests in new ways to reduce its ecological footprint. What’s more, while many remanufacturers have narrowed the scope of their recycling programs, ILG remains steadfast in its quest to make recycling easy and free. “We are honoured to receive first-place in the Green Award from our industry. Our commitment to the environment is not new. What is new is our aggressive empty core collection recycling program. We’re proud of our green stance, and we want our customers to take comfort in knowing that no product received will end up in a landfill,” said Gary Michaels, chief operating officer. ILG’s recycling program conforms to ISO 14001:2004 standards. The program also maintains a documented Zero Landfill Initiative, which means that approximately 97 percent of all material received through the program will be reused or recycled. ILG also expanded its recycling to include “E-Core-Cycle” an empty buy-back recycling program. Recycling used toner cartridges is easy and free. ILG will pay for the shipping and provide the labels, and ILG’s empties collection department disperse money quickly to pre-approved customers.

dealers. The small- to medium-sized business (SMB) customer is receptive to a new way of supporting its internal IT environment. The shift is occurring now, and forward-looking dealers have an opportunity to build a customer base in this growing market today. Once the shift occurs, winning new business will mean replacing the incumbent provider. MNS offers a more cost-effective way for your customers to manage their current spending on IT support. The service features monitoring of network devices and ongoing administration using the latest in automation tools. As an example, utilizing mature technology tools, a help-desk technician can support eight to 12 times the number of devices that an on-site resource can manage. This equates to 300 to 400 workstation devices per technician. It is simply a better way to manage the network using more technology and automation and

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less labour. And, there are the benefits of centralization. Proactive support means the computer tells you there is an issue before the system crashes. You fix it before it breaks and send an invoice every month. Morgan founded the Connectivity Dealer Program from NIA in 1991. After his business was acquired by IKON Office Solutions in 1996, he led its Technology Services division. In 2001, he formed the Professional Services division for IKON. Morgan has been consulting with CEOs on strategy, operations, organizational development and sales since 2005. Ryne brings significant experience in driving growth and profitability in the solutions business. His tenure includes 10 years at IKON Office Solutions, where he built a high-performing, well-integrated professional services business unit. Ryne possesses a comprehensive understanding of the industry that includes traditional and emerging opportunities from both a sales and operations perspective.

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InkCycle Earns ‘Best Quality: Inkjet’ Award

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echarger Magazine’s Readers Choice Awards are an annual tradition at Recharger’s World Expo in Las Vegas, Nev. InkCycle has been recognized every year during the award ceremony since its inception. July 20’s ceremony at the Mandalay Bay Convention Center was no different, as InkCycle was voted by the readers and awarded a first place win in the “Best Quality: Inkjet” category. “This award – bestowed upon us by our loyal customers – reinforces InkCycle’s long-standing belief that outstanding product quality is our key to our success. I’d like to say thanks to our customers for their support, and to the associates of InkCycle whose hard work and commitment have earned this recognition,” said Carl Little, InkCycle’s vice president of Dealer Sales. In addition to the win, InkCycle was recognized in two other Readers Choice categories: “Best Quality: Toner” and “Recharger Green Award.” InkCycle was awarded the inaugural Recharger Green Award last year.

Erwin Pijpers Joins Int’l ITC Board of Directors

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he International Imaging Technology Council (Int’l ITC) board of directors announced the addition of Erwin Pijpers of Static Control (SCC) to its membership. At its meeting at World Expo, the board unanimously voted to add Pijpers to its ranks. Pijpers is senior vice president of sales for SCC. Pijpers initially joined Static Control in 1995 as an account executive in the international sales department. He has extensive background in international trade, distribution and logistics and holds a Bachelor of Arts in International Marketing & Management from the H.E.S. in Rotterdam, the Netherlands.“Static Control Components is pleased to be involved with the Int’l ITC again and its responsible representation of the industry,” said SCC CEO Ed Swartz. “I am certain Erwin will do a fine job of representing Static Control on the board.”“Erwin and SCC bring insight, experience and resources to the board that will help the Int’l ITC grow stronger and improve its services and membership benefits,” said Int’l ITC Chairman Lester Cornelius. “Our strength as an industry association has just improved dramatically with Erwin’s addition to the board.” “Erwin and SCC’s participation in our work comes at the best possible time,” said Tricia Judge, executive

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director of the International Imaging Technology Council. “The industry needs a trade association to combat clones and OEM unfair competition more than ever. But we are facing these problems with fewer resources. Erwin and SCC have intelligence and strength that will help us mightily in our endeavors.”I would like to welcome Erwin to the board of the Int’l ITC,” said President Darrell Stepp. “I look forward to working with Erwin as we remain the voice that speaks out for the rights of the aftermarket dealer and we continue our work to assure we have a fair and open opportunity to compete in the marketplace.”Membership in the International Imaging Technology Council can improve a member’s business while supporting the entire industry. The Int’l ITC is a member-based trade association that advances the interests of the aftermarket imaging supplies industry. The twelve-year-old, non-profit association represents its members’ common business objectives, particularly the right to conduct business freely and fairly.

Midwest’s Largest Ace Hardware Dealer to Launch Ink-O-Dem Printer Ink Refills

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nk-O-Dem announced the launch of its popular ink cartridge refilling service at six Westlake Ace Hardware stores in Lawrence, Topeka, and Olathe, Kansas. These stores can now refill 146

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different inkjet cartridges including the latest cartridges from HP and Canon. The time-honoured Westlake Ace Hardware, founded as Westlake Hardware over 100 years ago, is now the largest member of the Ace Hardware family and encompasses over 80 neighbourhood stores in seven Midwestern US states. The new Ink-ODem inkjet cartridge refill service will begin on August 8 at all five Lawrence and Topeka, Kansas locations and the Olathe, KS location near Kansas City. “Our friends at Westlake Ace Hardware are very big on sustainability because they understand its importance. According to Lyra Research, over a million inkjet cartridges are thrown into landfills every day, adding 60,000 tons of industrial grade plastic to landfills each year. Together, we can incrementally make a big difference by refilling inkjet cartridges instead of throwing them away. And the 50 percent or greater cost savings to both consumers and small businesses are tremendous,” said Tom Price, Business Development Manager at Ink-O-Dem. “Recently, we have shifted our business strategy to be better positioned for continued growth, and this includes a focus on sustainability. Adding Ink-O-Dem’s ink cartridge refilling service just makes perfect sense as it is convenient, green, and affordable. We will have this new service in six of our Olathe, Lawrence and Topeka, Kansas area stores initially and plan to expand the rollout from there,” said Boyd White, Corporate Merchant of Westlake Ace Hardware.

Int’l ITC to Hold Chapter Meetings this fall in San Antonio, Chicago and Minneapolis

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he International Imaging Technology Council (Int’l ITC) will be holding three separate meetings for the Southwest, Great Lakes and Upper Midwest chapters this fall. Topics of discussion will include current industry events, economic concerns, managed print services, the effects of foreign competition, sales and marketing programs to increase business, and other issues that affect all imaging supplies dealers. These meetings will also offer a chance for participants to network with other imaging supplies dealers and vendors. Several hundred imaging supplies industry members have taken part in the annual chapter

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meetings. “Learn from your fellow members what they are doing to thrive in this economy and share best practices with other company owners,” said Int’l ITC President Darrell Stepp. “Find a way to attend. Nobody wants to be left behind in a changing industry.” Static Control Components, Recharger Magazine, Printer Essentials and MSE are among the member companies that sponsor the meetings. “A lot of important information is exchanged at these meetings,” said Int’l ITC Chairman Lester Cornelius. “And even more important is the business that is transacted.” Tricia Judge, the executive director of the International Imaging Technology Council, will be in attendance at these meetings and will discuss the future direction and growth of the Int’l ITC and the industry. “There are some interesting developments in both legal and commercial matters that are of great importance to imaging supplies dealers everywhere,” Judge said. “I look forward to discussing the ways that these important events can translate into more business for our members.” All imaging supplies dealers in each area and the surrounding states are invited to attend these meetings, free of charge, to learn more about the benefits offered by their local chapter and the Int’l ITC. Meals, cocktails and even a golf outing are planned for this autumn’s events. “If you are not a member, you should be,” said Gary Frager of Pagoda Computer Supplies and Great Lakes Chapter Chairman. “These meetings are a great way to learn how Int’l ITC benefits you.”

Clover Buys European Remanufacturing Group

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lover Holdings has become something of an acquisition juggernaut, buying up empties brokers, electronics recyclers, and other firms that will enable it to expand its thirdparty supplies empire. On August 15, Clover Holdings announced its latest acquisition. The firm has purchased TRS Group, a remanufacturing group consisting of TRS AG, TRS Swiss, and Sakaar Printing Design and Engineering. Together, the group has facilities in Germany, Switzerland, Serbia and India. TRS claims to be one of the top five worldwide producers of alternative laser toners. Clover Holdings’ press release says that TRS’s growth complements that of Clover Europe and “will enable more 14

PrintFleet Announces Integration Capability with Xerox’s PagePack Program

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rintFleet Inc.announced that it has formed a strategic partnership with Xerox. The joint project integrates PrintFleet’s device management software with Xerox’s PagePack 3.0 to expand on customers’ existing backend management systems by exporting metered data into Xerox’s PagePack for billing purposes. PagePack partners that use PrintFleet Enterprise for managing print devices can now easily expand their managed printer offering to include Xerox PagePack devices by integrating meter counts collected by PrintFleet’s Data Collection Agent (DCA) into the Xerox PagePack program. The PrintFleet report will automatically export, on a customizable schedule, directly into PagePack, effectively removing the need for two data collection tools at the customer’s site.“We are pleased to be able to collaborate with Xerox, a leader in both the document imaging industry and the MPS marketplace, on an initiative that provides true value to both of our customers. This integration report provides additional functionality to PrintFleet users, removes the need for manual data entry and simplifies the billing process for those who are also using the PagePack program,” commented Chris McFarlane, president and COO, PrintFleet Inc. PrintFleet is the global leader in Print Management Technology and Solutions. PrintFleet’s marketleading technology coupled with an excellent go-to-market program delivers unsurpassed value to PrintFleet dealer’s and distributor’s, fast-tracking their transition from selling commodity products and services to offering industry leading Managed Print Technology and Solutions.

complete and comprehensive coverage of all European countries by leveraging the strengths of each company.” The company sees the manufacturing facility in Serbia as key to bringing products to market quickly and cost-effectively. Clover asserts that it now employs more than 800 workers in Europe, making it Europe’s largest remanufacturer. The company also points out that since April 2010 it has acquired West Point, ERS, Pinpoint, Wireless Source, Reclaim IT, Depot America, OPRA, and now TRS. In the United States, the remanufacturing industry has seen significant consolidation, and Clover’s growth, much of it driven by snapping up smaller companies, is one reason why. Obviously, the firm has competition in the North American market, but the number of competitors has shrunk. For example, Clover’s success is one key factor that brought down former remanufacturing powerhouse Nukote. Nukote lost a key customer, Office Depot, to Clover. Now, the one-time remanufacturing giant is essentially no more. We have heard that Nukote’s facilities have long been shuttered and its website has been shut down. National Computrade News

Epson America and Green Project Settle

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pson and Green Project had settled a patent-infringement lawsuit and various counterclaims before the U.S. District Court for the District of Oregon, Portland Division. The printer OEM and the remanufacturer issued a joint press release on what the two firms termed an “amicable” resolution to their dispute. Epson and Green Project say their amicable settlement puts to an end the patent-infringement lawsuit that Epson filed against Green Project and Green Project President Joseph Wu in 2009. The deal also ends the counterclaims that Green Project filed against the OEM and Epson employee Herb Seitz, claiming trespassing and misappropriation of trade secrets. The two companies note that financial terms of the settlement are confidential. Green Project has agreed to a stipulated consent judgment and permanent injunction. The printer OEM says, “Epson commends Green Project for recognizing the validity and enforceability of Epson’s patents and continuing its vigorous efforts to comply with patent law in order to compete fairly by selling legally refilled cartridges.”

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Static Control Introduces Smaller 10oz Toner Bottles to Reduce Waste, Save on Shipping Costs

Static Control has introduced smaller 10oz toner bottles that lower costs while reducing waste and pollution. Remanufacturers can lower freight cost and reduce shipments by receiving more bottles in a single shipment. The smaller bottle size requires less storage space, too. The new, smaller bottles will be used for more than 190 different toner products from Static Control for fill weights of 100 grams or less. For fill weights between 100 grams and 125 grams, toner might be shipped in 10oz bottles depending on trial fill tests. Static Control customers will receive toner in the new, 10oz bottles in mixed shipments over the next several months.

Color Imaging Introduces Compatible Color Toner Cartridges Toshiba e-STUDIO 2330c, 2830c, 3530c, 4520c MFPs

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olor Imaging, Inc. introduced 100 percent new compatible color toner cartridges for the Toshiba e-STUDIO 2330c, 2830c, 3530c, 4520c business color MFPs. These toner cartridges provide a solution to the cost per copy pressures that exist in the business color

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environment. These Color Imaging products have been extensively tested to ensure OEM compatibility and comparable print quality, yield, component wear and adhesion. Color Imaging is experienced in working with conventional, chemical and mechanically ground toners, which are all part of its extensive line of products. Color Imaging continues to make the investments necessary to meet the requirements of changing technology.

Kodak Introduces New Kodak 30 and 30XL Inkjet Cartridges in ESP C310 All-in-One

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odak has announced a new set of inkjet cartridges. The move is a bold one for the firm, as its model until now has been to use one set of cartridges for all its products. Kodak originally launched its all-in-one line with the Kodak 10 black and color tanks. At the beginning of 2010, Kodak replaced these with three new tanks—the Kodak 10B and 10XL black tanks and the Kodak 10C color tank. The new tanks were backwardcompatible with devices that had taken the original 10 black and 10 color tanks but offered a higher cost of printing than the firm’s original tanks, and Kodak

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stopped shipping the older tanks. Now, with its new Kodak 30 black and color cartridges and Kodak 30XL black and color cartridges, Kodak is introducing a third set of supplies. However, rather than replacing the 10B, 10XL, and 10C, the new cartridges appear to be designed to raise cost per page (CPP) and presumably improve profitability on the lowest-priced inkjet all-in-ones in Kodak’s line. The first product to use the new cartridges, the ESP C310, is expected to begin shipping in April for $99.99. Kodak’s press release indicates that the Kodak 30/30XL cartridges will also be used in the ESP C110 and C315, but the firm provided no information on these two products. The new inkjet all-in-one has a wireless interface and uses a pigmented ink set. Most other specifications, including basics such as print speeds, were unavailable on Kodak’s website.

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ILG Releases Compatible Color Cartridges for the HP CE740 Series

LG (International Laser Group) announced the first-to-market releases of the HP color series CE740A, 741A, 742A and 743A compatible cartridges for use in CP5225, CP5225dn LaserJet printers. This high-demand HP compatible color series offers 7,300page yields for black and 7,000-page yield for color: CE741 (c), CE742 (y), CE743 (m), matching OEM in print

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yield. The CP5225 compatible color cartridges from ILG produce quality print results with solid dark print details and sharp color output. These cartridges are manufactured in the USA by ILG and are produced under stringent manufacturing guidelines. In addition, ILG has added MPS CERTIFIED optimized cartridgetesting protocols to its extensive product line. MPS CERTIFIED brand products are developed and designed to provide the highest quality print performance in MPS print environments. These cartridges are designed to perform in challenging applications such as duplexing (doublesided printing), full color bleed printing and environmental extremes. These US made color cartridges offer the best value and cost savings, allowing the dealers to make substantially higher profit margins compared to OEM margins. ILG color products also feature the use of the SMART COLOR SYSTEM to its color cartridge manufacturing. A system designed to enhance the color print quality and eliminate toner leakage or build-up, resulting in clean streak-proof print that matches OEM in consistency and performance.Joe Shulman, V.P. of client relations commented, “Not only are we the first-to-offer the CE740 series compatible to the industry, but we have added MPS CERTIFIED performance testing protocols to our cartridges. ILG continues to improve the manufacturing technology in order to offer better product performance and stay ahead of the competition.”Headquartered in Woodland Hills, California, ILG ships from four additional distribution facilities in San Diego, Calif.; Illinois; Texas; and Pennsylvania enabling us to offer next day delivery. Each toner cartridge offers a 2-year warranty with a 100 percent satisfaction guarantee.

Delacamp Releases Bio-Based Plastic Parts for Use in Remanufactured Cartridges

cartridges. The first products available from the DCBioSelect product range are bio-based shipping locks, which have been certified by the DIN and are for use with remanufactured HP CP 1518/1525 and CP2025 series cartridges. Shipping locks and transport protection parts like developer roller covers are designed as throwaway articles by the OEM. Unfortunately, these transportation protection parts are rarely reused because of a lack of collection possibilities. This makes them a burden to the environment. With the DCBioSelect shipping locks the aftermarket has a truly green alternative. The DELACAMP bio-based shipping locks are made up to 98 percent from bio-based material, which is derived from wooden fibers. This makes them CO2 neutral. DCBioSelect bio-based foil bags and inflatable foil bags are currently in development. Delacamp, with its main office located in Hamburg, Germany is a leading supplier of components and consumables to the remanufacturing industry as well as consumables, components and spare parts for copier machines worldwide. In order to provide superior service to its customers, Delacamp holds a large selection and inventory of matched quality components at competitive prices for immediate delivery. DELACAMP is the exclusive distributor of MK Imaging, DC SELECT, CPT and Kaleidochrome branded products in EMEA. BioBlack toner has been tested using industryrecognized STMC standards and results prove outstanding print quality. Toner-based printer cartridges made with BioBlack toner help reduce the consumption of petroleum-based products and contribute to an ecofriendly office environment.

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InkCycle Adds Remanufactured Toner Cartridges to Line-up

nkCycle has announced three new additions to its line of remanufactured toner cartridges. On August 16, the company announced it now has a remanufactured version of the Brother TN-450. Earlier this month, the Lenexa, KS-based remanufacturer announced

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e l a c a m p announced DCBioSelect, a line of bio-based plastic parts for use in remanufactured

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high-yield toner cartridges for the Dell 3333dn/3335dn and the Dell 3330dn. InkCycle’s version of the Brother TN450 has a yield of 2,600 pages, the same as the original. The cartridge is compatible with the Brother HL-2200 series of monochrome laser printers (HL-2240, HL-2240D, HL-2270DW, and HL-2280DW), the HL-7000-series monochrome MFPs (MFC-7360N, MFC-7460DN, and MFC-7860DW), and certain Brother copiers (DCP-7060D and DCP-7065DN). Like most Brother designs, this monochrome laser engine also uses a separate drum; the drum

yields 12,000 pages. InkCycle has not published pricing for its new cartridge. The OEM TN-450 sells for $68.49 on Brother Mall, the OEM’s e-commerce site, and the OEM SKU sells for $67.99 at Office Depot, $68.99 at OfficeMax, and $71.29 at Staples. InkCycle’s remanufactured toner cartridge for the Dell 3333dn and 3335dn monochrome MFPs yields 14,000 pages, the same as the OEM high-yield SKU. Once again, there was no word on InkCycle’s pricing. Dell based the 3333dn and 3335dn on a Lexmark design, so Dell offers both a Use and Return high-yield cartridge for $214.99 and a standard high-yield cartridge for $277.99. The Dell 3333dn and 3335dn also take a separate drum with a yield of 30,000 pages.InkCycle’s remanufactured cartridge for the Dell 3330dn monochrome laser printer yields 14,000 pages, the same as the Dell highyield cartridges. The Dell 3330dn is also based on a Lexmark engine, so Dell offers a Use and Return high-yield cartridge for $214.99 and a non-Use and Return version for $299.99. Undoubtedly, InkCycle sells its remanufactured SKU for significantly less, but pricing was unavailable. The Dell 3330dn also takes a separate 30,000page drum. InkCycle does not appear to be offering remanufactured versions of the standard-yield cartridges for either the Brother or the Dell machines, but that is fairly typical. Remanufacturers typically focus on the high-yield SKUs for a series because their customers

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are interested in realizing savings on a cost-per-page basis. InkCycle offers a two-year manufacturer’s warranty on its cartridges, and the company also offers these three remanufactured SKUs under its eco-friendly grenk line.

Brother India launches Monochrome Laser Multi-function – DCP7055.

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rother International India Pvt. Ltd. has launched a new compact printer in its Monochrome Laser Multifunction category – DCP-7055, suited for Small office Home offices (SOHOs) and Small Medium Businesses (SMBs). For people focused on performance and cost. It’s ideal for users whose daily work revolve around Print, Scan and Copy and have no requirement for Fax. DCP-7055 comes with a high printing speed of up to 20 pages per minute and first print out is delivered in less than 10 sec. With DCP7055 high print resolution the results are sharp, crisp text and accurate reproduction to the finest detail. In addition, it comes

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with a 250 sheet built in paper tray that will help users save time from frequent replenishing. Users can also enjoy defined and precise printing with the series’ high-resolution printing at 2400 x 600 dpi. DCP-7055 is quite compact in size and doesn’t require much space. The control panel is very simple, with just 11 buttons to control everything, because there is no fax or memory card functions hence print, copy and scan jobs are easy enough to start and stop. It also has 2-line by 16-character LCD display is enough to show status information and a simple menu system and also has high resolution flatbed scanner which produces high quality color images of scanned documents and sends it straight to your PC. It also has a range of software features including N-in1 printing where multi-page documents can be reduced to just one page and toner save mode can reduce print costs considerably. Brother’s genuine Toner for DCP-7055 can be bought for a MRP of 1165 which is perfect for consumers looking for low maintenance model. It gets even better since this model comes with a separate Toner and Drum, hence all supplies, including the drum, can be replaced individually. This saves you money as you only pay for what you’ve used. When in sleep mode, it consumes just 0.9 watts of power. It is the most energy efficient laser multifunction from Brother ever which has helped it to achieve ENERGY STAR certification thanks to its outstanding energy efficiency. In short Brother DCP-7055 is a cost & energy efficient compact multifunction unit with low running cost.

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XPS Announces New Universal Cartridges

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PS announced four new universal remanufactured toner cartridges for color Canon and HP products, as well as some remanufactured monochrome toner cartridges for Brother and Canon machines. The Netherlands-based remanufacturer is also promoting its jumbo color cartridges as ideal for managed print services (MPS) programs, which has become something of a trend. ILG and MSE recently did the same, and the latter two companies each released branding initiatives to target MPS providers. Each of the new universal remanufactured cartridges from XPS replaces three different OEM SKUs. Like, the XPS H12UNAK44AAA black toner cartridge yields 2,200 pages and replaces the HP CB540A (125A black), the HP CE320A (128A black), and the Canon cartridge 716 black, which is also known as the cartridge 116 in the United States. The XPS H12UNAC44AAA cyan toner cartridge yields 1,400 pages and replaces the HP CB541A (125A cyan), the HP CE321A (128A cyan), and the Canon cartridge 716 cyan. The XPS H12UNAM44AAA magenta toner cartridge also yields 1,400 pages and replaces the HP CB543A (125A magenta), HP CE323A (128A magenta), and Canon cartridge 716 magenta. Finally, the XPS H12UNAY44AAA yellow cartridge replaces the HP CB542A (125A yellow), the HP CE322A (128A yellow), and Canon cartridge 716 yellow. The HP 125A cartridges are used in the Color

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LaserJet CP1215 series, the CP1515n, the CP1518ni, and the CM1312nfi, while the HP 128A are used in the Color LaserJet Pro CP1525 series and the CM1415fnw. The Canon SKUs are used in the i-Sensys LBP5050 and the imageCLASS MF8050Cn and Cw. XPS says it has also released a remanufactured Canon cartridge 120 monochrome toner cartridge (XPS number C0120AK44AAA) for use in the imageCLASS D1120, D1150, D1170, and D1180 as well as the i-Sensys MF6680 series. Other new items include a remanufactured Brother TN-2005 monochrome toner cartridge (XPS number B2005TK44ANA) as well as a remanufactured version of the accompanying Brother DR-2005 drum (XPS number B2005DK44ANA). These last two products are used in the Brother HL-2035 and HL-2037.

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Lexmark Rolls Out XS955dhe

exmark International, Inc. has announced channel availability for

a new color MFP aimed at increasing productivity for heavy-usage workgroups and departments in mid-sized businesses and large enterprises. Highlighted by an enhanced user interface and time-saving features, the XS955dhe solutions-enabled device joins Lexmark’s color product lineup. The XS955dhe can handle media sizes up to 11-inch x 17-inch and banner

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media up to 47.24- inches long. It is ideal for workgroups who require specialty output, such as A3-sized media, high-volume jobs and advanced finishing. This product also offers productivity solutions that help streamline workflow and reduce unnecessary printing, all while ensuring customer data, devices and networks are protected with advanced, multi-layered security features. Authentication, authorization, audit logging and hard disk wiping are each offered as standard, out-of-the-box capabilities and do not require the purchase of additional data security kits.

the flagship Artisan 837 also offers highspeed color copying and faxing with a 30-page Automatic Document Feeder.

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Samsung introduces smaller laser printerML-1865W

Epson Introduces Artisan 837 and 730 Wireless All-in-One Printers

amsung introduces a smaller laser printer with greater convenience, the ML-1865W. With its ultra-compact, elegant design this powerful little printer will go anywhere. Clever, built-in features like One Touch Wi-Fi Setting make the ML-1865W one smart printer. The ML1865W low noise level, rapid print speed, and easy power button assure maximum convenience. With the Samsung ML1865W printer, sometimes the best things in life do come in the small packages. The ML-1865W One Touch Wi-Fi Setting lets you connect quickly and easily. Simply select the WPS (WiFi Protected Set-up) button on the access point (router), press the WPS button on the printer and you’re done. Normally, you would have to spend time creating a wireless network name

smart touch panel display for easy PCfree navigation. The Epson Artisan 837 and 730 also offer Epson Connect for hassle-free printing on the go. With Epson Connect, mobile device users can print web pages, photos, documents, and e-mail attachments directly from tablets, smart phones and other mobile devices. The Artisan all-inones deliver Ultra HiDefinition 4 x6-inch prints in as fast as 10 seconds. Both models allow users to print, scan and access memory card slots5 from any room in the house with built-in wireless and Ethernet networking. For added convenience,

and manually entering a security key or password on all the wireless devices. But the ultra-convenient One Touch Wi-Fi Setting automatically configures — and protects — your wireless network for you. Measuring a ultra compact 341 x 224 x 184mm (13.4 x 8.8 x 7.2in), the Samsung ML-1865W has a smaller footprint and overall body size than any other laser printer on the market. It easily fits onto any size desktop while leaving plenty of room for you to get your work done. But don’t let the ML-1865W ultra-compact size fool you: this is one featherweight who’s ready to take on the heavyweight contenders any day. In today’s green office environment, there’s simply no room for energy-hogging printers. That’s why the Samsung ML-1865W features an easy-to-reach power button right on the front panel, so you can switch to an energy-saving standby mode at the push of a button.

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pson America has introduced the Epson Artisan 837 and Artisan 730 wireless all-in-one printers for photo and technology enthusiasts who demand fast, reliable and better than lab-quality prints at home. According to Epson, the new Artisan line combines power and convenience in a sleek, compact design, featuring new midnight blue accents and a three-times-brighter emerald green

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Remanufacturing the Brother HL 3040 Series Toner CartridgesTN-210 Color Toner Cartridges By: Mike Josiah and the Technical Staff at Uninet Imaging added and the starter cartridge made into a full TN210 cartridge. The proper reset positions of the gear will be covered later in this instruction. Figures 1, 2 and 3 show the new toner detection system and the developer bias voltages when a new cartridge is installed. When the printer senses a new toner cartridge, the bias voltage is set to a high voltage. As the cartridge is used, the bias voltage is reduced gradually down to a lower voltage. This process is necessary because according to Brother, a new toner cartridge has a tendency to print light. As the cartridge is used, the density increases (Lower voltage = higher density). To keep the density level even throughout its life, the density bias voltage is reduced

The Brother HL-3040 printer engine is based on a new 17ppm black and color, 2400 x 600 DPI color LED engine. The machines come standard with 32Mb expandable to 512Mb of memory, and all run off a 300 MHz processor. With print speeds of 17ppm and a list price starting at $299.00, these machines are becoming very popular. LED printers use an LED Array instead of a laser/scanner unit to print. This will be explained in the theory section below. The toner cartridges do not have a reset chip on them, but do have a reset gear that must be positioned properly for the machine to accept it as a new cartridge. The starter cartridges that initially came with new printers do not come with a rest gear. A new gear can be

accordingly. (See Figure #3) Each time a new cartridge is installed, the reset gear (Figure #1) engages the gear train. The rib on the reset gear pushes down on the new toner sensor. The bias voltage is then reset, and the cartridge page count is reset to zero. While the cartridge yield is stated in pages printed, it actually is based on the revolutions of the developer roller. The larger the run, the better the yield. There are roller cycles for every print job. There is the warm-up cycle, color registration cycle, developer bias cycle etc. As these cycles are only run once per job, the bigger the print job, the better the yield. When the printer is in a monochrome print mode VS a color print mode, the C, M, and Y cartridge developer rollers

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are dis-engaged so that only the black developer roller has any revolutions.

Current machines released so far are: HL-3040CN HL-3050CN HL-3070CW

The toner cartridges are: TN210BK TN210C TN210M TN210Y

2,200 pages 1,400 pages 1,400 pages 1,400 pages

The drum unit is new as well; Part # DR-210CL and is rated for 15,000 pages. This unit has 4 separate drums laid out in line. It will be covered in a future article. If you’re familiar with Brother Cartridges, you know they do not work like other manufacturers cartridges. This series of printers is no exception. Because of that, we will cover the printing theory here.

Figure 4 shows a broad overview of the printing process and the component locations. As you can see these machines use a single pass type system. Figure 5 is a simple diagram that shows the 6 basic steps in the printing process. In the first stage, the Primary Corona Wire places a uniform negative 700VDC voltage on the Corona wire grid which then charges the OPC drum surface. The amount of the negative DC voltage placed on the drum is controlled by the printer’s intensity setting. See Figure 6. While most manufactures have switched over their production to PCR’s to eliminate ozone health issues, Brother states that the amount of ozone expelled from the printer is less than 3.0 mg/h and therefore not harmful to the human body and that applicable safety standards have been complied with. In the second stage, each of the 4 color LED arrays (4992 LED’s) fire into a focusing lens (called the lens array). The beam then strikes the drums surface, reducing the negative charge and leaving a latent electrostatic image on the drum. The areas where the LED light did not

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strike the drum will retain the higher negative charge. Figure 7 shows an LED assembly Figure 8 shows how they work. The third or developing stage is where the toner is developed on the drum by the Fig. 7

Fig. 8

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developing section (or supply chamber), which contains the toner particles. The development stage is actually made up of two steps: toner charging, and the actual development. In the toner charging stage, the foam feed roller brings the toner to the developer roller. The developer roller has a charge placed on it based on the density setting AND the amount of pages printed as set by the reset gear. The doctor blade controls the amount of toner, on the roller. As the LED light exposed areas of the OPC Drum approach the developer roller, the toner particles are attracted to the drum’s surface due to the opposite voltage potentials of the toner, and laser exposed areas of the OPC drum. See

Figures 9 & 10. The fourth stage is the transfer stage. In the transfer stage the transfer roller which is located directly opposite each OPC drum, places a positive DC bias charge on the back of the Image Transfer Belt. Each toner cartridge has a separate transfer charge roller. The image is transferred from the drum directly to the paper. This process is repeated for each color cartridge in the following order: Black, Yellow, magenta, and cyan. See Figure 11. Figure 12 shows how the different basic colors are stacked to get different colors. After the transfer takes place, the printer turns on a set of LED lamps that

irradiate the drums surface to keep the surface potential constant. This step helps eliminate ghost images. In the fifth stage, the image is then fused onto the paper by the fuser assembly. The fuser Assembly is comprised of the upper heating roller and lower pressure roller. The lower pressure roller presses the page up into the upper heating roller which then melts the toner into the paper. This heating assembly consists of a hard metal coated roller with a halogen lamp inside. See Figure 13. The sixth stage is where the drum is cleaned. The drum is cleaned after the image is transferred to the paper by a cleaning roller. This roller uses a DC voltage to attract the residual toner off

Fig. 18

Fig. 9 Fig. 14

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Fig. 10 Fig. 15

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Fig. 11 Fig. 16 Fig. 12

Fig. 17 Fig. 13

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the drum. After the cleaning roller has cleaned the drum, the Dc potential is raised and the toner is then transferred back to the drum, where it is then transferred to the image transfer belt. The waste tone is then cleaned off the belt by the belt cleaning roller, and stored in the belt waste chamber. See Figure 14. While this is taking place, the developer roller is moved away from the drum so that it is not contaminated by the waste toner. This cleaning system while somewhat similar to other brother systems is different in that none of the waste toner is recycled back into the new toner supply. How to run test pages, Printer trouble shooting as well as common cartridge problems will be covered at the end of this article.

Required Tools • • • • •

Toner approved vacuum. Phillips Head Screwdriver Small Common Screwdriver Needle nose pliers Required Supplies

Brother HL-3040 Toner: Choose the correct color and gram weight for your cartridge Reset gear for the starter cartridge (See text) • Lint free cotton cloths • Toner magnet cloths 1) Vacuum the exterior of the cartridge. Be careful not to damage the developer roller as it is exposed. 2) Remove the fill plug from the toner

3) 4 5) 6) 7) 8)

cartridge. Dump the remaining toner and vacuum/blow out the cartridge. There will probably be a label over the fill plug. It comes off with a little alcohol and a lint free cloth or cotton swab. See Figures 15 & 16. With the handle facing you, remove the 2 screws on the left end cap. See Figure 17. Press in on the tab shown and carefully pry up and remove the end cap. See Figures 18 & 19. Remove the four gears and reset spring as shown. See Figure 20 Prey off the developer roller bushing. See Figure 21 Remove the E-ring and developer roller gear. See Figure 22 Remove the two remaining small white gears. See Figure 23

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Fig. 31

Fig. 22

Fig. 27

Fig. 32

Fig. 33

Fig. 28 Fig. 23

Fig. 24

Fig. 29

Fig. 34

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Fig. 30

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Fig. 41 Fig. 36

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9) Move the white plastic locking tab on the right side of the developer roller to the up position. See Figure 24 10) Gently pry off the white bushing on the opposite side of the developer roller. Be careful not to lose the spring! See Figure 25 11) Remove the screw and end cap for the developer roller. See Figures 26 & 27 12) Remove the developer roller. See Figure 28 13) Carefully vacuum/blow the cartridge clean. Use only low pressure air! (High pressure air can cause leaks in the seals). Be sure to rotate the foam feed roller so it is fully cleaned. See Figure 29 14) Vacuum/blow the doctor blade. We do not recommend that the doctor blade be removed as the developer roller felt seals will be disturbed. Once a new blade is available, great care will have to be taken not to tear the seals causing a leak. The doctor blade can be easily cleaned by blowing the excess toner off, and wiping down with a lint free cloth. Be very careful not to leave any lint behind and do not use any chemicals to clean it! 15) Inspect the magnetic roller felts. If they are compressed, (shiny) gently rough them up with a small screwdriver. See Figure 30 16) Clean the developer roller with a lint

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free cloth. Do not use any chemicals to clean the roller. A dry, clean, lint free cloth will work fine. 17) Re-install the developer roller long shaft side to the gear side, and white lock pointing up. Turn the lock towards the doctor blade until it locks in place. See Figures 31 & 32 18) Install the opposite side end cap and screw. See Figure 33 19) Install the spring and bushing on the non gear side of the roller. Make sure the bushing moves freely. See Figure 34 17) Install the developer roller gear and two small gears located next to it in the order shown. Install the E-ring. See Figure 35 18) Clean the gears, making sure that they have no toner on them. This is a good time to also check the gear shafts to make sure there is enough grease. If the shafts appear dry, or the grease is contaminated with toner, clean the shaft and inside of the gear. Replace the grease with white lithium grease. Install the 3 mid gears. See Figure 36 19) Set the reset gear and spring as shown. The tail of the spring fits into a notch at the base of the gear. Starter cartridges do not come with this gear, but it can be added and the starter cartridge use as a full TN210. See Figure 37 20) Install the developer roller bushing. See Figure 38

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21) Install the gear cover plate, and two screws. See Figure 39 22) Fill the cartridge with the appropriate color and amount of Brother HL-3040 Toner. See Figure 40 23) Replace the fill plug. See Figure 41 24) Wipe the cartridge down to remove any remaining toner dust. 25) Install the developer roller cover. This is important as the developer roller is exposed and is easily damaged or contaminated. See Figure 42

Printing Test Pages

Printer Setting pages: Press the OK button 3 times while the printer is in the READY state. The printer will show “Print Settings/ printing� on the LCD. The HL-3040 will run 3-4 pages depending on the configuration.

Machine Trouble shooting

All the machine error codes are in plain English so there is no need to go into them here.

Repetitive Defect Chart Developer roller OPC Drum Upper fuser roller Lower Pressure roller

31.0mm 94.0mm 78.0mm 78.0mm

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How to Select the Best Paper for Any Job No matter how great your printing technology or design is, if you pick the wrong type of paper for the print, your investment will only go to waste. Different types of print jobs require different paper quality. Picking the right paper type for your print job be it a flyer, postcard or a brochure, will determine whether the outcome is successful. Here we discuss some tips to help you pick the right paper type for your print job, Choosing the right paper for a printing job can be a daunting task. It doesn’t have to be though. When selecting the best paper type for a particular job, you’re often faced with an overwhelming number of options. Asking your printer for “white” is like asking your waiter for “food” — you’ll have to be more specific than that. To the educated consumer, the choices don’t seem nearly as intimidating. Before you order though, you’ve got to know the menu. Paper has ten characteristics that affect its cost and appropriateness for a given job.

Surface

The surface of paper affects its look, feel and printability. When paper is pressed at the mill, it passes through a series of rollers in a process called calendaring. Calendaring affects paper in numerous ways. As the extent of this process increases, paper is made smoother, glossier, more capable of retaining ink, thinner, less opaque and less bright. Why does surface matter? Because people do judge books by their cover.

Color

The color of paper is perhaps the most salient of all characteristics. White is by far the most popular color and is generally optimal for conventional usage. Not all white is the same, however — it runs the gamut from ultra-severe hues to softer, more antique shades. Photo white paper is best for accentuating the contrast between light and dark hues. Off-white sheets produce fewer glares, and are best used for publications such as novels or technical manuals that demand long and uninterrupted attention from

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readers. When comparing color, always examine paper under standard viewing conditions and with minimal atmospheric distractions.

Brightness

The brightness of paper measures the percentage of light that it reflects. Most papers reflect approximately 60 to 90% of incoming light. Remember: brightness and color is not the same thing. Unlike the color characteristic (which is highly subjective and imprecise), brightness is a strictly quantitative, or measurable, attribute. Brightness is important because it affects readability — high brightness can cause eye strain, while low brightness can produce a blurring effect.

Opacity

The opacity of paper is the degree to which other printing is visible through the page. High opacity, or density, minimizes the visibility of printing on subsequent pages, thus enhancing readability. Opacity increases with the bulk and weight of paper, and is influenced by numerous other factors, including paper color, ink color, coatings, chemicals and coverage.

Grain

The grain of paper describes the direction, or alignment, of its component fibers. Paper grain is either grain long or grain short. When fibers are patterned parallel to the length of a sheet, the paper is grain long. When fibers run parallel to the width of a sheet, the paper is grain short. Grain direction is a critical factor for print jobs because it directly affects usage — for example, paper strength, flexibility, tack and versatility are all impacted by grain direction.

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Weight

The basis weight of paper is calculated as the weight in pounds of one ream, or five hundred sheets. Each main grade of paper has a basic size that is used to determine its basis weight. Remember that paper of equivalent basis weight is not necessarily of equivalent basic size. Smaller sized paper that is thicker can possess a basis weight identical to that of larger, thinner paper. Since paper is sold by the pound, understanding paper weight is imperative to successful cost control programs.

Caliper

The caliper of paper is its thickness. Caliper is measured in thousandths of an inch and referred to as point size. In this system, .001 inch equals one point — and eight-point paper would have a thickness of .008 inch. Do not confuse type point with caliper point. Type point describes the height of a particular font; caliper point describes paper thickness.

Size

The size of paper describes its physical dimensions. An 8.5 x 11 sheet is 8.5 inches wide and 11 inches long. Access to specific information concerning the range of paper sizes available for any given printing job is essential to containing costs and ensuring efficient usage.

Bulk

The bulk of paper denotes its thickness relative to its basis weight. For example, uncalendared paper would have a higher bulk than gloss coated paper. Remember though that paper may be bulkier or thicker than another grade, yet still have the same basis weight.

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happeni n g

JET TEC organised 7th International tour with its partners at Bangkok & Pattaya

ICRRA kicked off first series Classroom Session

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CRRA kicked off the first of its; series to come, Class Room Sessions on the 30th of July in Bangalore. The Class was attended by 40 people and was a huge success. Static Control Components were the technology / training partners for this session. The attendees came from all over Karnataka and some from as far as Kerala. Even the response prior to the session was very good. People from all over the country called in to find out whether similar sessions would be conducted in other parts of

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T TEC recently accomplished its 7th International tour with its partners at Bangkok & Pattaya. JET TEC’s scheme once again received an overwhelming response. About 50 partners from across India participated in the scheme. It was a great team effort. Everyone from group enjoyed great hospitality and the warmth of JET TEC. It was an amazing experience for first timers and a relaxing experience for the regular partners. JET TEC is one of India’s leading re-manufacturer of Toner Cartridges. JET TEC currently has a capacity to remanufacture 10,000 Toner Cartridges a month and plans to double the capacity in next financial year. Not only that, JET TEC is also India’s leading supplier of Imaging products and Printer Consumables. JET TEC is the exclusive Partner for MK Imaging in India market and offers the complete range of MK Imaging OPC Drums & other products. JET TEC is also authorized distributor of Jadi Imaging, Malaysia for their entire range of Toners. JET TEC also provides Cartridge Spares like Blades, Magrollers, PCRs, Chips & other items. JET TEC recently launched complete range of Drums for Analog & Digital Copier machines. JET TEC believes in building a strong partner network through cohesive efforts and sharing of profits with partners. Best advantage of working with JET TEC is the after sales technical support that is provided to customers through phone or email. JET TEC was awarded India’s best brand by industry magazine last year.

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India. The Class Room session opened with Screening of the famous Static Control 2600 Animated Movie. This was followed by Eswaran’s hands on session on refilling of the 2600 Cartridge. An interactive Question and Answer session was conducted by both Mr. Eswaran and Kapil Goswamy of Static Control. A quick interaction with the participants at the end of the session reveled that they were indeed happy with the session and could learn quite a bit from it. ICRRA’s next session was announced to be held on the 27th of August 2011 at the same time and at the same venue. The session will be for HP Colour Laser 1215. ICRRA plans to expand this activity in Chennai, Mumbai, Delhi and Kolkata.

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Registration No. R.N.I. 72270/99

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