NCN Imaging Solution

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Jan. 30, 2012 - Feb. 28, 2012 Issue 8 | Volume 04

www.ncnimagingsolution.com

The best information resource for imaging industry in India

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CONTENTS publisher & editor

:

swapan roy

editor in chief

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manoj Jha

asst. editor

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s. goswamy

staff photographer

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ajay kumar

art director

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anit kumar

layout design

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k s negi

marketing manager :

Tridip dey

mktg. executives

pratap biswas

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news updaTe

8-16

producT roundup

18-26

news u can use

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s. dutta raj kumar Finance

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prod. manager

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sandeep sarkar p. biswas

circulation

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ashish ghosh

system manager

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ajay biswas

Tech Talk

28-34 Roy MeDIatIve

h.o.: s-39 1st flooR, okhla Industrial area-II, New Delhi-110020 (India) ph: 91-11-41602841, 65683896, 40536384-87 mob: 09810380882, 09811346846

Remanufacturing the Lexmark X560 Toner Cartridges

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eVenT 36 Icrra conducTed FIFTh classroom sessIon aT bangalore

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website

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marketing

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guesT column

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eVery crIsIs ImbIbes an opporTunITy To grow In Terms oF producTIVITy as well as eFFIcIency nirmal bhansali

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e d I tor d e s k

Dear Readers, Due to the changing environmental conditions, conservation of nature has become a major challenge in today’s scenario. The basic idea behind biodegradable computer cartridge has an added edge in today’s scenario. In today’s context, e-waste is the fastest growing component of the municipal solid waste stream because people are replacing their mobile phones, computers, televisions, audio equipment, and printers more frequently than ever before.

In Europe, e-waste is increasing at three to five per cent a year, almost three times more than the total e-waste stream. Developing countries like India are also expected to triple their e-waste production over the next five years. In such a scenario, the importance of cartridge refilling is felt even more profoundly.

Moreover, toner dust contains hazardous materials and inkjet cartridges contain chemicals that can harm the environment. Hence, when the cartridges are disposed off in landfill over time, these chemicals can leach into the groundwater and pollute the environment. The plastics and metals used in manufacturing cartridges come from non-renewable resources. When disposed off, they take many years to deteriorate and thus put increased pressure on our valuable resources.

Swapan Roy (Editor) swapan@ncnonline.net

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News U p d a t e

kdpl announces pRaCtICal tRaININg foR RepaIRINg of plotteRs

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hmadabad based KDPL is launching advance Training Program for repairing of these higher End Printers.

These Printers are quite expensive and the repairer can earn good profit in this area.

Today, Plotters are extensively used for Printing— Banners, Advertising Hordings, Maps, Textile & Engineering designs etc. & they have a bright future. This will be a two days program & the person coming for this Training should have working knowledge of computer Hardware & Printer Repairing. KDPL team has already trained more than 1100 engineers for repairing of MFDs, Printers & Laptops and this will be an additional advantage for Engineers visiting Ahmadabad.

european unIon granTs paTenT foR statIC CoNtRol uNIveRsal ChIps

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he European Union has granted a patent for Static Control universal chips. The action means Static Control is the only authorised source for universal cartridge chips for most printer types.

Static Control’s patents for universal chip technology have also been awarded in the United States and the governments of nine Eurasian countries as well as Israel, Egypt, Mexico, South Korea and China. Patents are pending in Brazil, India and in Hong Kong. Static Control’s patented universal chip technology enables a single chip to recognise multiple printers in which it might be installed and provides the programming needed for that particular printer, just like a dedicated chip, to deliver full functionality. A single, universal chip can replace multiple dedicated chips, which reduces inventory, simplifies production and lowers production costs. Universal chips also enable the creation of universal cartridges. Static Control provides the industry’s most reliable, fully functional chips that are the most resistant to OEM firmware changes.

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ITdl compleTed 20Th year oF excellence IN toNeR MaNufaCtuRINg

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ecently, India’s largest manufacturer and exporter of compatible toners is celebrating its 20th year of excellence in toner manufacturing. I.T.D.L. is an entrepreneurial venture, founded by its Chairman & Managing Director, Mr. Sushil Jain, a technocrat with an innovative vision. Quality consciousness, dedication to technological progress and determination for satisfaction of its customers, shareholders and employees underline the values set forth by its founder. These core values form the mantra of I.T.D.L.’s success. The company was incorporated in 1990, as a Public Limited Company with more than 18000 shareholders. The production commenced in November 1992, at its facility in Rampur in the State of Uttar Pradesh. The manufacturing unit was set up in collaboration with a Swiss Company with an installed production capacity of 330 metric tons per annum. The collaboration was for 5 years. I.T.D.L. then doubled the production capacity to 650 tons per annum in 2002 and to 1200 tons per annum in 2004. And with the commissioning of its new facility in the state of Uttarakhand in North India in 2008, the production capacity was doubled to over 2400 metric tons per annum. Employing a highly automated and integrated Swiss/German plant, I.T.D.L. has a capacity to produce 2400mt of toners per annum, I.T.D.L., Rampur (1200mt), I.T.D.L. Imagetec, Sitargunj (1200mt), with a total of 4 lines of productions. Apart from this I.T.D.L. also has a pilot plant which is recognized by the comprising broadly of Pre Mixer, Compounding, Milling and Classification machinery of German/ Swiss origin. Being the First Company of its kind, I.T.D.L. thus came onto the Indian business scenario as a pioneer in this highly technical field and since then has established itself firmly as the largest toner manufacturer and toner supplier in the domestic market with the single largest market share.

I.T.D.L. has the most widespread network of distributors and MORE than 1500 resellers and refillers, which is constantly growing, present in every nook and corner of the country. Every department of I.T.D.L. consists of a team of highly experienced and dedicated professionals in order to maintain a privileged relationship with the large and ever growing family of valued and satisfied customers. I.T.D.L. Toners are manufactured and examined under strict quality control standards. At each critical stage of production every batch is subjected to intensive testing before being released by the company’s Quality Assurance Department.

mwaI named one oF The top 6 Mps oRgaNIZatIoNs of 2012

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WA Intelligence, Inc. (MWAi) has been named as one of the Top Managed Print Services Organizations of 2012 by Greg Walter’s The Death of The Copier blog. MWAi is honored to be recognized along with MPS industry stalwarts Photizo, Supplies Network, Xerox, Great America, and Lyra as one of the top companies to watch in 2012. Throughout 2011 MWAi realized substantial growth by continuing to advance the importance of M2M/M2P within the MPS industry, as well as partnering with Intel Corporation to embed device management, monitoring,

automation and security inside the machine. Greg Walters, owner of The Death of the Copiers writes, “Mike has been banging the M2M, technology is your friend, get in or get run over, mantra for the 3 years I’ve known him. If you want to see the future, talk with Mike. He gets it, his company does and he has been building a network of powerhouses.”“All of us at MWAi are very grateful to be chosen by Greg Walter’s The Death of The Copier blog,” said Mike Stramaglio, president and CEO of MWA Intelligence.

“2011 was a very busy year for MWAi and based on Greg’s article, MWAi’s message continues to resonate in the exciting new era of device management and security.”

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InklIng sourcIng opens IN ZhuhaI

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he New Year will see a new resource available for the industry with the launch of Inkling Sourcing. This is a new venture set up by a small team of experienced industry professionals to help overseas companies find the products and the partners they want within the Asian market. With over 10,000 sku’s to choose from and an estimated 500 plus manufacturers in Asia it is a bewildering choice and one that many companies from outside the region are struggling to fully understand. A sourcing partner specific to our industry with the necessary experience should have a lot to offer. As Southern China is the acknowledged global center of the aftermarket it will not come as a surprise that they are based at the heart of things in Zhuhai, but they also have a European office and are looking to open a USA office in the near future. Designed and set up by industry veterans specifically for the industry, not end users, they will offer a full range of sourcing services. This will run from individual one off product sourcing for difficult to find or niche products through to offering a full procurement partnership option. The company is the brain child of Helen Zhou who since leaving Ninestar 18 months ago has been helping client’s source products in China.

She believes there is a gap in the market for a sourcing agency specializing in electronic office supplies. By gathering a group of experienced individuals who have innumerable contacts both in China and the rest of Asia she is convinced that Inkling Sourcing can provide a valuable service to the Aftermarket.

Ilg announces NeW CoRpoRate vIDeo

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LG (International Laser Group) announced the release of ILG’s corporate video showcasing the company’s quality OEM alternative toner cartridge manufacturing processes. The new video is designed to provide dealers and customers with information and educational tools to see the technology behind ILG’s industry leading toner cartridge manufacturing system. This six minute video highlights ILG’s technologies and quality differences: From R&D, engineering, technology,

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carTrIdge world opens oNlINe offICe supply stoRe

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artridge World announced its new online store offering discount ink and toner cartridges, office equipment and supplies. With more than 6,500 products, Cartridge World’s online store offers discount pricing and 24/7.

“Our new online store was created for working professionals,” said Frank Case, president of Cartridge World North America. He said the company is responding to an increased customer demand and the way office managers prefer to shop. “Business customers are excited about our 30-40 percent discount. Our 100 percent guarantee is unmatched. Plus, with free shipping for a $50 order (of Cartridge World products), we’re delivering the pricing and convenience customers prefer.” According to a recent Cartridge World survey of office managers, 61 percent said they would purchase Cartridge World products online, and 73 percent said they would purchase remanufactured or recycled cartridges. The office managers also said reducing the cost of doing business and office supplies is a top priority. With free shipping for a $50 order, and the average cost of a printer toner is above $75, this means nearly every Cartridge World toner purchased online will be shipped free. For all other office supplies, equipment and furniture, shipping charges are based on real time UPS rates. In addition to providing a 30-40 percent cost savings on printer cartridges, Cartridge World’s remanufacturing technology also delivers an eco-friendly solution. Annually, the company projects keeping 10 million printer cartridges out of North American landfills. Every remanufactured toner cartridge saves nearly 3.5 pounds of solid waste from being discarded.

assembly production lines in color and monochrome to final inspection and testing prior to distribution. The video describes the technology systems required to produce the advanced technology cartridges showcasing ILG’s “Experience the Quality Difference” message. It also provides a glimpse of the new San Diego, Calif. state-of-the art distribution facility with fully stocked warehouse and logistics center, allowing for ILG to provide same day shipping from the west coast. In addition ILG has four distribution centers throughout the USA for fastest and most cost efficient shipment. Joe Shulman, Sr. VP of client solutions comments, “This video provides a great tool for our dealers. It outlines the quality control required for what it takes to produce a superior quality OEM alternative product. The video is for our dealers to see our leadership in product development and our stringent manufacturing processes… and we invite our qualified clients to visit our new facilities and see for themselves the ‘Quality Differences’.”Finally, but most importantly, ILG plans to launch several customer service improvement tools for our dealers in 2012. ILG will integrate new technology upgrades to customer’s order search process on the website.

This is part of ILG’s aggressive mission to continuously improve our services and to be the best in the industry.

Full TechnIcal demonsTraTIon webInar For hp p1505 CaRtRIDges assIst statIC CoNtRol CustoMeRs WIth ReMaNufaCtuRINg pRoCess

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tatic Control’s groundbreaking View on Demand Webinar series has recently expanded with the release of HP P1505 Full Technical Demonstration, which features easy to follow instructions and 3-D animations. The webinar teaches each step of the remanufacturing process, including cartridge sealing and insider tips to avoid print defects. Static Control customers have stated that webinars are great reviews for technical support staff and a simple way to get clarification on instructions. Static Control webinars -- available for customers 24 hours a day, seven days a week in more than 20 languages -- offer a clear, concise explanation of the latest in aftermarket technologies. Hundreds of webinars are available for viewing online in multiple languages.

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pelIkan BegINs layoffs

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elikan will eliminate 160 jobs in Germany and Switzerland following a “marked loss” in 2011.

Pelikan is also reportedly considering closing eight of its 13 production facilities within the next three years. OPI indicates that 100 jobs will be cut at Pelikan’s production and distribution facility near Hanover, Germany, and 60 employees will be let go at the Hardcopy Production division in Switzerland. According to Pelikan’s website, the headquarters of Pelikan Hardcopy Production AG’s Technology Center is in Wetzikon near Zurich,

Switzerland, and Pelikan Hardcopy Production employs about 2,400 people worldwide. Pelikan reported that its first-half sales decreased in Germany and Europe due to weak sales of printer consumables and the strategic decision to end distribution of OEM and private-label printer consumables and to concentrate on its branded business in the Hardcopy sector. Pelikan indicated that it expected to see lower sales in the second half of 2011 as well. The company reported that it was working on a restructuring plan for its German operations. Presumably, the job cuts are part of these restructuring efforts. It should also be noted that Pelikan has faced several patent-infringement lawsuits filed by printer OEMs including

Inkcycle opens wesT coasT DIstRIButIoN CeNteR

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nkCycle, Inc. announced that it has established a new distribution center in Southern California. Based in Ventura, Cali., the new distribution center will allow InkCycle to expand product availability and provide faster fulfillment of orders for wholesale customers on the West Coast.

The new facility will handle the West Coast needs for remanufactured inkjet and toner cartridges built in the Lenexa, Kan., facility. Delivery times for those located on the West Coast will be dramatically reduced. This will also improve delivery times for blind shipments needed by InkCycle dealers to expedite product to the West Coast, no matter where the dealer is located.

“Our West Coast Distribution Center will cut transit times and shipping costs for all of our dealers, no matter where they are located in the US,” said Carl Little, vice president of dealer sales. “We look forward to providing stellar delivery services to our current dealer base as well as allowing new dealers a more effective distribution program for those located on the West Coast. Allowing our dealers the flexibility to ship directly to customers, and being able to reach many dealers who previously received two and three day delivery times, allows every dealership the opportunity to sell InkCycle quality.”

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Canon, Epson, and HP.It may be that restructuring will help Pelikan emerge a leaner and stronger competitor, but the firm’s reports of weak consumable sales are not encouraging. We will continue to follow developments at the company with interest.

canon To buIld Mfp faCtoRy IN thaIlaND

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anon Inc announced the establishment of a new Thailandbased manufacturing company for the assembly of digital multifunction office systems and service parts that will make possible the creation of a flexible production system. The new company, Canon Prachinburi (Thailand) Ltd., will be located in Prachinburi province, Thailand. Recently, the business machine market has displayed steady growth, led by emerging countries. The expected increase in future demand for competitively priced multifunction devices has created a pressing need for Canon to secure necessary production capacity while making it possible for the company to respond in a flexible manner.

In response to these circumstances, Canon has newly purchased land in Prachinburi province and decided to establish Canon Prachinburi (Thailand) Ltd. In addition to many parts-related companies based in the surrounding region and an established infrastructure, Canon anticipates a stable supply of electricity and access to a steady supply of human resources, making the location well suited for manufacturing.

Canon plans to commence construction for the new company in February 2012 with operations scheduled to begin in April 2013.

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Compass Sales Solutions Announces Release of Intelligent Device Mapper

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ompass Sales Solutions announces the release of their newest innovation, Intelligent Device Mapper. This latest application enables your Sales Team to present MPS solutions in a whole new way, by showing visual device mapping on floor plan outlines. Uncover new sales opportunities and increase revenues!

By simply scanning in a client’s current floor plan, the user has the ability to show the current layout of devices vs. the recommended layout, in a professional and easy to understand format. Map equipment and allocate volumes by simply dragging and dropping device icons. Preparing and presenting solutions has never been easier! Intelligent Device Mapper can be accessed on any web enabled device which means users can strategize solutions not only in the office, but at the customer’s site as well using a laptop or tablet computer. When utilized in conjunction with the Compass Sherpa suite of products, there is no product more capable to help you present both cost savings and productivity driven solutions to clients. Compass Sales Solutions understands the competitive nature of the industry and that the ability to present professional and creative solutions is key to set your dealership apart from the rest.

“Using floor plan technology has become a must when presenting any size MPS solution”, says Troy Casper, President of Compass Sales Solutions. “Being able to incorporate this new feature with the pricing and proposal generation features in Compass Sherpa will unquestionably allow our dealers to stand out among the rest, while generating more closed sales and cutting the time it take to strategize a solution in half.”

Photizo Group Acquires Lyra Research

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hotizo Group announced its acquisition of Lyra Research. According to a press announcement the acquisition unites the two market leaders, creating the broadest, most comprehensive line of market intelligence and consulting services in the imaging industry to date. “We’ve worked hard to develop our reputation as thought leader in the rapidly-evolving managed

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Metrofuser Launches Printer Help Desk

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etrofuser has announced expansive changes to its technical support department, to offer full printer help desk capabilities designed for IT organizations that help them maximize service revenue and reduce costs.

Metrofuser has revamped its technical support department by adding new solutions that will bring support to organization’s frontlines. Various tools have been integrated into our Enterprise Help Desk including remote monitoring, print monitoring solutions and online self help. Since 23 percent of all IT help desk calls are printer related, we believe Metrofuser is positioned to provide the fastest, most cost efficient solution to one of the largest segments of calls in the help desk community. The Enterprise Help Desk Solution is a re-sellable, re-branded service and can be marketed as a value added offering by providers that promises to increase printer device uptime and reduce costs. “Our goal has been to reduce service call waste in forms,” said Will DeMuth, co-president of Metrofuser. “We have always viewed technical support as an extension of quality by assisting customers in pre part ordering diagnosis and pre warranty assumptions. This service is the next step in the evolution to improve quality and service. These initiatives are scalable to meet the customer needs allowing the service provider to set the level of support involvement from minimal data collection to trouble shooting and testing services. “We are very excited to roll-out of the new structure, and look forward to providing additional services to our customers.” Now you can vertically integrate a specialized printer support help desk with the best in breed print management tools. Real-time monitoring/responses unleash the full capability of MPS software. From Metrofuser’s print monitoring center, printers all over the globe can be tracked. Metrofuser can monitor and respond to customers running PrintFleet or FMAudit or any other print management software.

Our first responders are specialists in the imaging devices industry with a minimum of 10 years of experience troubleshooting and repairing these devices in the field. Our depth and breadth of knowledge in imaging equipment is unparalleled. Our staff is matched only by the tools there provided including OEM service manuals, factory service bulletins and our own proprietary service note library. Metrofuser supports some of the biggest names out there. Our mission is to assist in diagnosis, pre failure analysis to eliminate wrong part orders and call backs.

document services market space,” said Ed Crowley, CEO and founder of Photizo Group. “Lyra’s twenty-year history of providing our industry with thoughtful, in-depth analysis of imaging companies and their products makes them the perfect addition. Clients of both firms will see a vastly enhanced level of value from the new combined company.” Crowley will continue as CEO of the new entity. Lyra Research is a major provider of market, product and technology information and analysis. Both firms focus on the print and imaging markets. The new organization will continue to operate from existing offices, with headquarters located in Midway, Kentucky. “Over the past couple of years, several industry clients

and contacts actually suggested the idea of our companies getting together, with the goal of offering a more complete slate of services and broader industry focus. We are very excited to now bring this idea to fruition with the union of our two companies,” said Frank Stefansson, CEO and Executive Vice President of Lyra Research. He will become Chief Operating Officer of the combined organization. Photizo Group and Lyra have cooperated on several projects in the past, and currently, the only overlap is in their client base. However, Photizo and Lyra have typically worked with different groups within an account. Current client contracts will be fulfilled and met with additional capabilities and services.

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Lexmark named an MPS Leader in 2011 IDC MarketScape study

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exmark International, Inc. has been positioned a Leader, according to IT research firm IDC’s recent MPS MarketScape report, which analyzes the competitive fitness of companies providing managed print services (MPS).

IDC’s multivendor study showed that Lexmark earned high marks on its MPS strategy and capabilities, particularly in the areas of customer service, operational execution and go-to-market approach.

Lexmark’s global operational capabilities, industry specific knowledge, expertise in streamlining business processes and focus on helping customers to ‘Print Less’ differentiates the company’s MPS offerings in the marketplace.

Lexmark’s MPS strategy is helping global organizations across a broad range of industries – Manufacturing, Financial Services, Retail, Public Sector, Healthcare, Education and others – to become more efficient, effective and differentiate themselves among the competition. In fact, within the last 24 months, Lexmark competed for and won 23 new MPS contracts with companies listed on either the Global 500 or Fortune 500 list. “A key strategy success factor identified from this study is the business process and vertical expertise to craft

the best combination of technology and services to meet real customer requirements,” said Holly Muscolino, research director, Hardcopy Peripherals: Software and Services. “Lexmark has demonstrated competency in developing sophisticated business process solutions.”

“Many of the world’s leading companies turn to and trust Lexmark to manage their output and optimize their critical business processes,” said Marty Canning, Lexmark executive vice president and president of Imaging Solutions and Services. “While the competition bases its MPS models around removing and consolidating devices, our focus is on making our customers more effective and productive by optimizing their infrastructure, eliminating work through proactive services and speeding up their business by transforming business processes.”

Ink-O-Dem Printer Ink Refills Soar in 2011

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rom New York to California, Wisconsin to Texas, and everywhere in between, Ink-O-Dem reported adding hundreds of new locations nationwide in response to growing demand from retail shoppers and college students. In addition to nationally recognized hardware stores, consumer electronics retailers and drugstores, Ink-O-Dem’s ink refill service

GreatAmerica to Host MPS Navigator Business Planning Session

GreatAmerica Leasing Corporation will host a managed print services (MPS) Navigator Executive Team Business Planning session, in Costa Mesa, Calif. The Navigator training program includes planning, implementing and growing an equipment dealer’s business with MPS. “MPS continues to be an opportunity for our customers. We understand the challenges involved in implementing a successful MPS solution, ranging from business model and operational structure development to compensation plans and account management,” said Jennie Fisher, senior vice president and general manager of the GreatAmerica Office Equipment Group. “The Navigator Business Planning session employs proven processes and tools to help dealers overcome implementation challenges.” The one and a half day session guides executive teams through the step-by-step development of a business model and operational structure, which includes the selection of MPS infrastructure resources, marketing strategies, sales force engagement, and compensation.

Dealer executive teams work collaboratively and in breakout sessions to reach key decisions and document them in the take-home Navigator Training Manual and Resource Glossary. The session is facilitated by Steven Power of Sales & Marketing Solutions International.

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is also growing exponentially at college bookstores nationwide; the company announced many new universities over the past year that now offer the ink refills to students and faculty. Ink-O-Dem stores can refill 146 different inkjet cartridges including the latest cartridges from HP and Canon. “The 50 percent or greater cost savings to consumers, students and small businesses are tremendous. Make no mistake, this is a big draw. In an uncertain economy where many families are struggling just to make ends meet, people want more value for their money without sacrificing quality. Ink-O-Dem fulfills this need, and does so in a way that respects the environment. This is why we have had explosive growth throughout this year,” said Harry Nicodem, president and CEO of Ink-O-Dem.

ILG Announces “Color Certified” Cartridge Certification

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nternational Laser Group (ILG) announced a new cartridge-certification system called “Color Certified.” It sounds as if the program has two main components: the color toner formulation and various testing protocols. ILG’s press release states that Color Certified cartridges use “an exclusive color formulation” co-developed by ILG and a leading component-manufacturing partner. “This proprietary formulation improves color quality resulting in smooth color transitions and vivid output resembling OEM color,” asserts the company. ILG says that its cartridges are also designed with robust components to avoid wear over the cartridge life.ILG’s testing protocols include yield testing using the ISO 19758 testing standard, environmental testing in three different environments, and production-run testing.

With the new certification system, ILG has introduced a new logo that will be placed on its HP JUMBO cartridges and on other HP toner cartridges that have met the certification criteria. This is similar to ILG’s introduction of the MPS Certified logo last summer. It seems that ILG is engaged in a push to increase its share of the color market.

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meTroFuser upgradIng The perFormance on hp p4014, p4015 and p4515 laser prInTers

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hese three models are very similar and share most of the same parts.

The covers are different in color but the same otherwise. Each model uses the same formatter. The P4014 printer does not support the use of the extended life toner cartridge as it will not fit into the P4014. The P4015/P4515 models have a numerical keypad. The main difference is the print speeds of each model. The P4014 is rated at 45 letter pages per minute. The P4015 at 52 pages per minute and the P4515 tops out at 62 pages per minute. These models were not without some problems that might have showed up immediately or after the printers were used for awhile. The first one might have been when trying to print envelopes. The toner would not always fuse correctly either smearing or just flaking off the envelopes. There were only two fuser modes to use. Another problem that would show up was when printing from trays 2, 3 or 4. The printer would say processing and will start to ramp up like it would during a normal print job. But the printer would not pick up the paper and complete the job. The display would go back to idle and no error would be generated on the display or on the event log. Verify by printing from Tray 1. Another issue was when the maintenance due message came up and when you tried to reset it the ability to do

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so was not there. These issues were all firmware related. Upgrading to the level of 4.060.7 or higher would help to correct these problems. There would now be five fuser modes to choose from. No more problems printing from tray 2 as well.

Metrofuser has a one stop solution for this as well as a performance upgrade. The formatters we sell as replacements have the latest firmware already loaded and will upgrade your 4014 or 4015 to a 4515 printer capable of printing at 62 pages per minute!!! It’s just a plug and play upgrade to fix some issues and increase your print speeds at the same time. Remove the formatter cage, move any memory modules over to the new formatter and install and you will now have a 62 page per minute printer. The P4014 printer is now capable of also using the extended life cartridges without getting errors.

There are some modifications that will have to be made to do so. The top cover can be replaced with RM1-4552 (P4015/ P4515) or the upper cartridge guide can be removed from the existing cover. This is the plastic piece located directly above the cartridge on the toner access panel.

The cover should be removed to perform this procedure. There are some tabs on the extended cartridge that have to be removed or cut off to allow the extended life cartridge to slide completely into the printer. This is only needed if you intend to use the extended life cartridges, which of course is not required. There are some mechanical problems in these models that we have solutions for as well. The fuser drive gears located in the center of the printer on the inside frame are now available as a kit. The

replacement procedure is very similar to the 4200 series fuser swing plate.

These models do not have the swing or pivoting gear but a solid drive train of 5 gears which drive the fuser. These gears are available as KITGEARP4O14/P4015 from Metrofuser. A piece of plastic in the drum drive area is breaking as well. The collar that meshes with the frame in the cartridge area and is attached to the toner access cover link arm is breaking and is now available as a replacement assembly which includes the big gear, collar and link arm.

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FaroudJa releases broTher Tn 210 drum

aroudja Toner has recently introduced a low-cost drum for the Brother TN 210, HL 3040 printer, it was announced. “We have worked a while on developing this,” explained Company President Phil Faroudja.

“We think our customers will be pleased.

This is a terrific drum!” The Faroudja TN 210 OPC drum, at a weight of 0.5 pounds, is geared and available individually or in large quantities. No chip is required for the drum unit.

This adds to Faroudja’s color drum selection, which not only includes other Brother models but also a wide range of Hewlett-Packard, Canon, Samsung, Minolta, Sharp, Xerox and others. “We want to have any drum available that our customers may need.”

Jan. 30, 2012 - Feb. 28, 2012

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Kodak Introduces New Kodak 30 and 30XL Inkjet Cartridges in ESP C310 All-in-One

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odak has announced a new set of inkjet cartridges. The move is a bold one for the firm, as its model until now has been to use one set of cartridges for all its products.

K o d a k originally launched its all-in-one line with the Kodak 10 black and color tanks. At the beginning of 2010, Kodak replaced these with three new tanks—the Kodak 10B and 10XL black tanks and the Kodak 10C color tank. The new tanks were backward-compatible with devices that had taken the original 10 black and 10 color tanks but offered a higher cost of printing than the firm’s original tanks, and Kodak stopped shipping the older tanks.

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Industrial I nkjet Launches XYPrint 100

ndustrial Inkjet Ltd (IIJ) exhibited at the 8th Annual IDTechEx Printed Electronics USA conference held in Santa Clara, Calif. November 30 through December 1, and presented the new XYPrint 100 deposition printer based on Konica Minolta print-head technology.

The XYPrint 100 is a complete, high accuracy inkjet system designed for a wide range of materials deposition applications. It is ideal and affordable for process or material development, small scale or pilot line manufacturing using Konica Minolta printheads. The precision stage with +/- 3 micron absolute accuracy and repeatability of motion of +/- 1 micron is ideal for critical features and printing layers. The IIJ XYPrint 100 uses full production standard Konica Minolta inkjet print heads for the highest accuracy, repeatability and reliability.

“This event was successful with again growth in terms of delegates [ 20 ] NCN

and exhibitors. The interest in inkjet technology is high for its many benefits to the industry such as low material cost, non-contact, precision digital ink delivery. The attendee response to the IIJ XYPrint 100 was very positive” – said Laura Kitzmann, business development manager, USA. “It was attractive to material manufacturers, research and academia institutes and printing companies. The tool in some cases was valued for prototyping and small-scale production. There was notable interest in Konica Minolta print heads for their reliability and ease of use and the fact development work is fully scalable to production using the XYPrint 100 with a variety of Konica Minolta printheads.”

Intec Releases Heavy-Duty XP2020 The new Intec XP2020 extreme heavy stock color digital printer can handle media up to 600 gsm and 600 micron as well as being up to 20 per cent cheaper to run than the Intec CP2020. anufactured in a carbon neutral environment in the U.K., the Intec XP2020 print engine forms the foundation of an entirely new range of extreme heavy stock color digital print systems. The new XP2020 range features the Intec PFS250, MMC350, DMP450, DMP450LF and HPP550. All use the new XP2020 print engine, adding further dimensions of capability and cost effectiveness, which respond to customers’ needs in the current difficult trading environment.

The XP2020 has automatic two sided printing, a hard drive and 1GB RAM as standard together with a genuine Adobe PostScript RIP. In addition every XP2020 comes with a full-set of cost-saving high-capacity toners producing 18,500 mono prints and 16,500 color pages as standard. The CP2020 is an affordable range suitable for shorter run printing while the XP2020 line-up is capable of tackling larger print runs and lower running costs.

“We recognized a strong need for a much more capable range of printers with lower running costs. Savvy businesses save money, particularly during challenging economic times but they also want to punch above their weight,” said Michael Sparbeck, COO for the

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Americas. “This new solution satisfies on both fronts. Those concerned about the cost per copy should be drawn to the new XP2020 range, which is particularly well suited to larger quantities of printing in production environments. This new model line-up compliments the existing CP2020 range. As with the CP2020 it is modular so that users can add further options and accessories as their needs develop over time.”

Ricoh Debuts First High-Speed A4 Monochrome MFPs Ricoh Americas announced its first high-speed A4 monochrome MFPs: the Aficio SP 5200S, SP 5210SF, and SP 5210SR. Like other products in this class, these A4 monochrome MFPs are designed as lower-cost alternatives to A3 products for workgroup environments of 10 to 30 people, according to Ricoh.

Along with the new MFP series, Ricoh is introducing two high-speed A4 singlefunction monochrome laser printers, the Aficio SP 5200DN and SP 5210DN. Ricoh first indicated it would roll out these additions to its lineup at its dealer meeting in May 2011. Ije Rodgers, senior product manager at Ricoh Americas, says, “The Aficio SP 5200S series of A4 MFPs is Ricoh’s response to market trends that show that customers are actively looking for ways to reduce their expenses while maintaining productivity.

As a partner, Ricoh wants to help its customers’ achieve their business goals. This is the primary reason why Ricoh has chosen to expand its line of A4 MFPs.” HP pioneered the high-speed A4 MFP category with the introduction of the LaserJet 4335mfp back in 2004, and since then numerous vendors, including both printer and copier OEMs, has entered this space. These lower-cost alternatives to A3 products have proven immensely popular, and Ricoh now wishes to tap into some of the market growth in this segment that its competitors have enjoyed.

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Paradigm Imaging Releases SID Mercury Printer

aradigm Imaging Group, a leading distributor of large-format scanning and printing solutions, tradeshow displays and graphics, releases the 126” SID Mercury Printer. Grand format printing at a wide format price – Starting at only $39,500, the SID Mercury is available in 4 or 6 color options and boasts print speeds up to 807 sq.ft. per hour. A longstanding mainstay in the wide format printer market, the SID Mercury is a wellbuilt production powerhouse, utilizing proven Seiko print head technology for dynamic colors and excellent outdoor durability. With ink prices at $54 per liter, the SID Mercury produces unmatched performance and profit. Says

Randy Geesman, President of Paradigm Imaging Group, “The addition of the SID Mercury to our product lineup further expands our printer portfolio, providing our customers with cost effective options to increase their opportunities and profitability in the outdoor graphics market.” Paradigm Imaging Group is a large format solutions provider whose expertise extends from scanning and printing products to imaging systems integration, software development and product distribution. Paradigm counts among its clients companies in reprographics, architecture, engineering, construction and manufacturing, as well as numerous public agencies at all levels of government. Since 1989, Paradigm has grown to become a leading provider of large format scanning and printing solutions.SID (Signs International Distributor Corporation), based in Miami, FL, is an international provider of large format printers and related products for the sign industry. With distribution centers in 16 countries, SID Signs has been a leader in the industry for the past 20 years. Their extensive product line includes an impressive selection of UV, solvent and eco-solvent printers ranging in size from 65 to 126 inches. SID also offers a broad spectrum of products for the sign industry including laser engravers, [ 24 ] NCN

flatbed routers, cutting plotters, and a wide variety of media and inks.

Panasonic Unveils Value-Priced A4 MFPs Panasonic System Networks Company of America has introduced the KX-MB1500 series of value-priced A4-format MFPs. Offering monochrome laser printing and copying, full-color scan to PC, and paper/paperless faxing, the KX-MB1500 and KX-MB1520 share a slimmed-and-trimmed form factor that reduces the space and volume needed for installation and operation by approximately 25 and 40 percent respectively, according to Panasonic.

Both the KX-MB1500 and the stepup KX-MB1520 are highlighted by a reduced-size print engine, an inner paper-exit tray, front-panel access to consumables such as toner and paper, and a side-mounted power connector.

Taken together, these features deliver a lightweight (20lb.), small footprint, all-in-one device which can be installed flat against a wall on a crowded desk, or upon a shelf, bookcase, or file cabinet.

Using Panasonic’s proprietary Easy Print Utility, a no-cost software bundled with each KX-MB1500/1520, end users sitting at their PCs can merge files created in different applications into a single print job, rearrange the order of pages immediately prior to sending them to the print queue, and instantly reformat the whole document to print multiple pages (up to 16) on a single sheet of paper. They can also add headers, footers and/or watermarks to their pages before deciding whether to send the job directly to the printer or output it as a PDF file.

Featuring a wide reduction/enlargement range of 25-to-400 percent in one-percent increments, the KX-MB1500/1520 offers Quick ID copying of both sides of small items like driver’s licenses and business cards onto one side of a single sheet of paper. Quick ID copy reduces paper

consumption and simplifies information management. Both KX-MB1500 series models also feature Panasonic’s fourmode, four-format scanning system.

After positioning a document to be scanned on the platen, all the operator has to do is select Viewer, File, Email or OCRon the unit’s control panel and start scanning. Once the scan is completed, the document will automatically open in the appropriate PC application. For maximum flexibility, KX-MB1500series MFPs support scanning in TIFF, JPEG, PDF and BMP formats. Exclusive features on the KX-MB1520 include 33.6Kbps faxing via direct phone line connection, paperless fax sending and receiving via a USB-connected PC, fax/ telephone switch, 100-entry phone book, and an integrated speaker phone for voice communications with fax recipients.

Parts Now Unveils R4 Assessment Pro Parts Now announced R4 Assessment Pro, an innovative, easy-to-use tool that recommends ways to maximize the efficiency of the imaging fleet while reducing costs for dealers and clients.

“This is the first assessment tool that’s quick, simple, accurate and easily actionable – unlike anything in the industry,” says Matt McLeish, Parts Now vice president of sales and marketing. “R4 Assessment Pro not only analyzes costs, but utilization, capacity, productivity, service requirements and logistics. It’s the total picture that’s been missing from MPS until now.” Parts Now’s new R4 Assessment Pro is a powerful selling and management software tool, giving dealers control of the four essential MPS elements. “The tool’s simplicity, speed and accuracy are what will really stand out for users,” McLeish added. “You don’t need a statistics or IT expert.” To utilize R4 Assessment Pro, just install a data collection agent for two to four weeks, then enter your specific cost information and client questionnaire responses to produce a comprehensive, accurate assessment in minutes. “Another aspect of the tool that’s really unique is the easyto-follow grading system, so your clients immediately understand the health of their print environment. It’s exactly what dealers need to close sales.”

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lomond InTroduces FasTesT deskTop prInTer

The revolutionary printer was presented to the European market by Lomond, one of the leading Eastern European inkjet paper manufacturers and converters, based in London, UK and Memjet, the American technology company, which brought the disruptive page-wide inkjet printhead to the market. Memjet’s patented “waterfall” technology delivers 704,000,000 ink drops per second and allows EvoJet Office to reach the speed of 60 full colour A4 pages per minute. The price of the full colour printout is three to four times cheaper than on the similarly-priced laser printer, due to the innovative Authorized Refill Concept, also presented on the Paperworld booth. It makes the Lomond printer a perfect solution for small and medium offices, which have the need to print in color. Lomond’s CartRegen authorized refill concept will allow the customers to use the ink tanks up to 20 times, by refilling them at the service centres located all around Europe.

Lomond is the first OEM in the printer industry to authorize the cartridge refill instead of banishing it. Along with the printers, 10 Lomond inkjet papers will be presented at the booth, which were specially designed for use with the Memjet printhead and built in the EvoJet driver. The paper range consists of single and double sided low weight matte and glossy papers, self adhesive labels, and heavyweight silk, glossy and matt photopapers, which can be used to print hardcovers and presentations.

canon releases unIFlow VersIon 5.1 prInT managemenT soFTware

Canon U.S.A., Inc. has announced the availability of uniFLOW Version 5.1 (v5.1) print management software. uniFLOW v5.1 offers businesses the ability to consolidate enterprise output management in a single, unified

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platform, including device management, print management, and scanning while expanding uniFLOW’s capabilities to smartphones, tablets and other mobile devices. uniFLOW v5.1 also eliminates the need for customers to use multiple tools to maximize output management capabilities while enhancing device management and information security capabilities to streamline Managed Document Services deployments and enable businesses of all sizes to securely link mobile workers, contractors and even guests to their print network. With an increased emphasis on mobile print technology, uniFLOW v5.1 offers support for Internet-enabled mobile devices allowing jobs to be easily printed from smartphones and tablets via multifunction products (MFPs) and single function printers. In addition, organizations can now enable their employees, guests and mobile staff to print directly from their mobile devices while controlling the release of the print output to networked devices. This level of functionality is enabled as part of an organization’s managed print infrastructure, allowing for the retention of full cost-control, print and network security while also facilitating the creation of potential revenue-making opportunities from onsite mobile printing services (e.g. airport business lounges, universities and hotels). To extend thirdparty device support, uniFLOW v5.1 features embedded applets for Konica Minolta devices. This applet provides secure printing capability when configured with the uniFLOW server. In addition to the Konica Minolta applet, NT-ware has previously developed applets for HP and Xerox devices. uniFLOW v5.1 is available through Canon Authorized Dealers, Canon Business Solutions and Océ North America.

epson InTroduces e-paper plaTForms For IndusTrIal applIcaTIons

Seiko Epson Corporation announced that it has begun shipping industrial electronic paper display platforms.

These platforms consist of electronic paper (e-paper) display microcontrollers with integrated firmware that controls the basic device functions. Customers can combine these platforms with an electronic paper display to easily develop

their own industrial e- paper products, even if they lack advanced information about the unique driving schemes used for e-paper. Epson’s e-paper platform series now consists of the S1C17F57, a microcontroller for small segmented displays, and the new S1D13T03, a timing microcontroller for small, activematrix e-paper displays*. Samples of the S1D13T03 will begin shipping in late January 2012. Epson plans to continue expanding the lineup and, in March, will begin shipping samples of a new microcontroller for medium-sized activematrix e-paper displays. Electronic paper displays (EPDs) are superior to other display technologies in several important respects: they display text that is as sharp and easy to read as print on paper, they use no power while displaying an image, and, because they do not need a backlight, they are thin and lightweight. Given these advantages, e-paper displays are expected to rapidly supplant current electronic shelf tags, digital signage, advertising displays, and point of purchase displays, most of which use either paper or liquid crystal technology. However, e-paper driving requires specific technical knowledge for optimizing the display control for individual applications.

The need for e-paper-specific technical understanding multiplies the difficulty of product development and implementation for product planners and engineers not familiar with e-paper. Epson has vast experience and resources that it will make available to its customers to significantly support the integration of its electronic paper solution. “Epson has a storehouse of knowledge and technology from a decade’s worth of e-paper research and development,” explains Masayuki Morozumi, executive vice president at Epson. “We have accumulated business experience, know-how, and intellectual property as a market share leader*2 in EPD microcontrollers for e-readers and are drawing on these to provide customers with the industrial e-paper platforms they need to maximize the performance of their e-paper displays, whatever their application and environment.”Epson can recommend the best platforms for any e-paper application based on strong partnerships with electronic paper display manufacturers and industry leaders, such as E Ink Holdings, Inc. and Pervasive Displays, Inc. (PDI).

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Remanufacturing Remanufacturing the the

lexmark X560

toner toner Cartridges Cartridges By: Mike Josiah and the Technical Staff at Uninet Imaging

The lexmark x560 engine is a multi function 31 ppm black and 20 ppm color engine that runs at 600 dpi (2400dpi image quality). The first page out is stated to be under 11 seconds and the printer runs off a 400 mhz processor. The memory comes standard at 384mb and is expandable to 1.4gb. These machines can print, scan, fax, copy and duplex.

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he chips on these cartridges need to be replaced each cycle.

There are LY (Starter) cartridges and HY cartridges available. A LY cartridge cannot be made into a HY version as there are a set of gears in HY cartridges not present in Ly cartridge. HY cartridges use a second toner hopper based in the drum half of the cartridge. This hopper is present in the LY versions, but the necessary gears to move the toner are not.

These cartridges have a chip that must be replaced each cycle. In addition, they also have gears on the supply hopper(s) that must be set correctly for the cartridge to work. The printers ship with a set of starter cartridges. Both the colors and the black are all rated for 4,000 pages.

Current Machines based on the X560 engine are: Lexmark X560n Lexmark X560dn [ 28 ] NCN

the cartridges used in these machines are as follows: 0X560A2KG Black LY Cartridge (4000 pages) 0X560A2CG Cyan LY Cartridge (4000 pages) 0X560A2MG Magenta LY Cartridge (4000 pages) 0X560A2YG Yellow LY Cartridge (4000 pages) Fig. 1 0X560H2CG Cyan HY Cartridge (10,000 pages) $412.65 List 0X560H2MG Magenta HY Cartridge (10,000 pages)$412.65 List 0X560H2YG Yellow HY Cartridge

(10,000 pages) $412.65 List 0X560H2KG Black HY Cartridge (10,000 pages) $278.25 List As you can see, these are extremely profitable cartridges to do.

These cartridges use both toner and developer in the cartridges. This system is a little different so we are including the cartridge/ printer theory here.

Figure 1 shows the basic layout of the cartridges as they relate to the printer and also list the steps used in the printing process. These steps are covered in more detail below.

In the first stage, the Primary Charge Roller places a uniform negative DC voltage on the OPC drum surface. The amount of the negative DC voltage placed on the drum is controlled by the printer’s intensity setting. The PCR cleaning roller removes any toner or paper dust from the PCR. See Figure 2

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Fig. 6

Fig. 3

Fig. 7

Fig. 4

Fig. 5 Fig. 8

Fig. 9

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In the second stage, each color’s laser beam is fired onto a set of fixed mirrors and then to the rotating mirror (called the scanner). As the mirror rotates, the beams are reflected into a set of focusing lenses.

The beams then strike the drums surface, reducing the negative charge and leaving a latent electrostatic image on the drum. The areas where the lasers did not strike the drum will retain the higher negative charge. See Figures 3 & 4 The third or developing stage is where the toner is developed on the drum by the developing section (or supply chamber), which contains the toner and developer particles. The toner is moved from the hoppers by a series of agitators into the developer section where the augers and magnetic roller are located.

The toner is brought out to the drum by the magnetic roller. The toner is also held onto and attracted to the magnetic roller by a negative DC bias voltage. This voltage is controlled by the printer’s intensity setting and causes either more or less toner to be attracted by the developer roller. This in turn will either increase or decrease the print density. The amount of toner on the magnetic roller is controlled by the doctor blade, which uses pressure to keep the amount of toner on the roller constant. See Figure 5 As the laser exposed areas of the OPC Drum approach the developer roller, the toner particles are attracted to the drum’s surface due to the opposite voltage potentials of the toner, and laser exposed areas of the OPC drum. See Figure 6 The fourth stage is the transfer stage. This is where there are some large differences from monochrome printers and also from other color lasers. In the Primary transfer stage the transfer rollers which are located directly opposite each OPC drum, place a positive DC bias charge on the back of the Transfer Belt. Each toner cartridge has a separate transfer charge roller.

As the paper moves through the machine, the image is transferred from the drum directly to the paper.

This process is repeated for each color cartridge in the following order: Yellow, Magenta, Cyan, and Black.

See Figure 7 The paper separates from the transfer belt as the belt turns back down to start the process again. The static charge on the back of the paper is decreased with static charge eliminator. This helps stabilize the paper feed, and also prevents toner flares (spots) under low temperature and low humidity conditions.

See Figure 8 In the fifth stage, the image is then fused onto the paper by the fuser assembly. The fuser Assembly is comprised of the upper heating assembly and lower pressure roller. The lower pressure roller presses the page up into the upper heating assembly which then melts the toner into the paper. This heating assembly is based on older technology. It uses a heat lamp and a pressure roller assembly and not the ceramic heaters that many machines now use. See Figure 9

Fig. 10

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OPC Drum Cleaning: The drum is cleaned after the image is transferred to the paper by the wiper blade. This part is fairly standard; the wiper blade scrapes the toner off the drum, and the recovery blade guides it into the waste chamber. These machines also have an erase lamp to remove any residual charges from the drum and allow the wiper blade to clean better. See Figure 10 Cartridge troubleshooting will be covered at the end of this article.

Supplies Required: Dedicated Lexmark X560 color toner (HY or LY)

Dedicated Lexmark X560 color developer (HY or LY) Replacement chip (HY or LY) Dedicated OPC drum Drum cover Toner seal Developer seal Fill hole seal Tools Required Phillips head screwdriver Small common screw driver Jewelers’ screwdriver set Spring Hook Vacuum approved for toner 1) Remove the two springs from either side to the cartridge. The contact side

Fig. 11

Fig. 17

Fig. 12

Fig. 22

Fig. 23

Fig. 18

Fig. 13

is easier to remove if the cartridge is upside down. See Figures 11 & 12 2) Remove the screw from the black end cap on the contact side.

See Figure 13 3) Remove the screw from the white end cap. See Figure 14 4) Remove the white end cap by prying up on the tab as shown. See Figures 15 & 16 5) Remove the black and cap by prying up the tab to release it, press down on the lower contact plate and pry up around the bottom edges. The end cap will come free. It’s important to press the lower contact plate down so it does not become damaged.

Two white gears will come off with the end cap. It is best to store them on their respective shafts as shown.

See Figures 17, 18, 19 & 20 6) Remove the Single gear with the black axle as shown. Do not remove the 3 remaining gears as they are attached inside the hopper.

See Figure 21 7) Separate the two halves. See Figure 22 8) On the toner hopper, remove the magnetic roller clip by lifting up the 2 small tabs from the plastic shaft.

Turn the contact towards the flat side of the mag. roller shaft and remove.

See Figures 23 & 24 9) Remove the large Mag. roller drive gear. See Figure 25 10) Remove the front auger drive gear so the bearing can be removed. See Figure 26 11) Remove the round bearings from both sides of the mag. roller. See Figures 27 & 28.

Fig. 24

Fig. 14 Fig. 19

Fig. 27 Fig. 25 Fig. 15

Fig. 16

Fig. 20

Fig. 21

Fig. 26

Fig. 28

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12) Remove the Mag. Roller support bearings from both sides. See Figure’s 29 & 30.

13) Lift the mag. Roller out by lifting it up from the short shaft side.

See Figure 31 14) Remove the Toner hopper sealing strip, and the developer chamber sealing strip. New seals are now available so there is no need to reuse them. See Figures 32 & 33.

15) Clean out all remaining toner and developer.

16) Install the mag. Roller long shaft side first. See Figure 34 17) Install the support bearings on both

sides of the cartridge. Make sure the tab on the bushing is set in its slot as shown. See Figures 35 & 36 18) Install the round bearings on both sides of the Mag. Roller. See Figure 37 19) Install the front auger gear. Make sure it is installed correctly. It must mesh properly with the auger or print voids will occur. See Figure 38 20) Install the mag. Roller contact. Set the fingers so they are contacting the flat side of the shaft and turn the whole assembly until it fits in place.

See Figures 39 & 40

21) Place a piece of paper across the developer chamber opening so it blocks the mag. Roller. Fill the chamber with the dedicated developer. Remove the paper. The paper makes it simpler to fill the chamber by blocking off the mag. Roller. See Figure 41 22) Clean the edge of the developer chamber opening with a cotton swab dipped in alcohol. Install the new seal. See Figure 42 23) For low yield cartridges, fill the toner chamber now. Clean the edge of the chamber with alcohol and install the new seal. HY cartridges have two

Fig. 34

Fig. 46

Fig. 29 Fig. 40

Fig. 47

Fig. 35 Fig. 41

Fig. 36 Fig. 30

Fig. 48

Fig. 42 Fig. 31 Fig. 49 Fig. 43 Fig. 37

Fig. 32 Fig. 50 Fig. 38

Fig. 44 Fig. 45

Fig. 33 Fig. 39

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24) 25)

26) 27) 28) 29)

chambers so it is easier for them to be filled later. Both chambers should be filled at the same time in order to get the correct amount in each. (They will be filled at the end of these instructions in step 46) See Figures 43 & 44 NOTE: Do NOT mix the developer with the toner. They must be separate inside the cartridge for the system to work correctly.

Place the toner chamber aside On the drum chamber, remove the “E� ring from the contact or hub side of the drum. See Figure 45 Pull the axle out from the gear side of the drum so that the inner drum ground contacts are not damaged.

See Figure 46 Remove the drum. See Figure 47 Remove the PCR and clean with a lint free cloth. See Figure 48 Remove the PCR cleaning roller, vacuum or blow any toner from the roller. See Figure 49 Remove the two PCR/PCR Cleaning

30)

31) 32) 33) 34) 35) 36)

37)

roller holders, carefully pry them up from the sides. Clean them with a cotton swab and alcohol. See Figure 50 HY cartridges have a seal and set of gears for the additional augers.

Remove the seal and clean out any remaining toner. See Figure 51 Remove the 2 screws and the wiper blade. Clean out any toner from the waste chamber. See Figure 52 Coat the wiper blade with your preferred lubricant and install. Install the two screws. See Figure 53 Clean the PCR holders and PCR cleaning roller holders with a cotton swab and alcohol. See Figure 54 Install the cleaned PCR/PCR Cleaning roller holders. See Figure 55 Install the cleaned PCR cleaning roller. See Figure 56 Install the cleaned PCR. Place a small amount of new conductive grease on the black holder side. See Figure 57 Install the drum. See Figure 58

Fig. 52

Fig. 56

Fig. 53 Fig. 57

Fig. 56 Fig. 54

Fig. 55

Fig. 57

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38) Install the drum axle from the hub side. See Figure 59 39) Install the E ring. See Figure 60 40) On the toner hopper, install the white auger gear as shown. At this point the remaining gears must also be set properly. If the cartridge is a HY the top 2 gears must point to the arrows on the cartridge as shown. For all cartridges on the lower half, the gears must be pointing to the arrow and gear as shown See Figure 61 41) Install the developer roller drive gear. See Figure 62 42) Place the two halves together. See Figure 63 43) With the two gears placed on the black end cap. Install the end cap.

Make sure the tab locks in place.

Install the screw. See Figures 64, 65 & 66 44) Install the white end cap and screw.

See Figure 67 45) Install the springs on both sides of the cartridge. See Figures 68 & 69 46) If you have a HY cartridge, fill the upper (Drum Unit) and lower (Toner) hoppers now. We have found it best to fill the upper hopper with one-fourth of the bottle and the rest in the lower hopper. See Figure 70 47) Remove the old chip by prying out and lifting up on the black plastic holder. Remove the old chip from the holder and slide the new chip into the rails. Make sure it snaps into place. See Figures 71, 72 & 73 48) Install the chip holder assembly onto the hopper. See Figure 74 49) Install the drum cover. See Figure 75 Repetitive Defect Chart OPC drum PCR PCR cleaning roller Black & color Mag. roller sleeve 1st primary transfer roller Drive roller transfer unit Upper fuser roller Fuser drive belt Pinch roller fuser assy.

Exit roller fuser assy.

Exit pinch roller fuser assy.

75.4mm 28.3mm 25.1mm 27.9mm 31.4mm 56.9mm 82.7mm 94.2mm 18.8mm 43.1mm 31.4mm

(Due to lack of space we could not carry all photographs in the article).

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Icrra conducTed FIFTh classroom

sessIoN at BaNgaloRe

The fifth Session of ICRRA Classroom session, sponsored by Static Control Components (SCC) was held at the same venue, Lavelle Hall, Chancery Hotel, at Lavelle Road, Bangalore on the 7th of January. The Classroom Session 5 had Hands-on training on the High End HP LaserJet 16A and 64A Mono Laser Cartridges. The popularity and the need for this training can be gauged from the very fact that we got people from as far as Maldives and Ludhiana who took the time out and spent a lot of money to attend the training. While Gurjasjeet Singh from Akal Computers came to learn specifically the 16A Cartridge, Abdul Awwal of MESCO (Maldives Electronic Services Co. Pvt. Ltd.) came all the way from Maldives to generally learn

better manufacturing techniques. Both of them were happy with the training and felt that the effort and money spent was worth it. The need for the hands on training is acutely felt by

tting prepared

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with theory

r. Eswaran

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all. ICRRA once again thanks Static Control Components along with Kapil Goswami for their sustained contribution to ICRRA’s cause. ICRRA also wishes to thank R.K Eshwaran of Micro Data Products, Mrs. Kamala and Melvin James of Softree India for their assistance. The Class Room Session 5 was held at the same venue, Lavelle Hall, Chancery Hotel, on Lavelle Road, Bangalore on the 7th of January 2012. ICRRA is planning to produce some training videos to extend the reach of training. ICRRA would welcome any and all contributions to this cause.

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eveRy CRIsIs IMBIBes aN oppoRtuNIty to gRoW IN teRMs of pRoDuCtIvIty as Well as effICIeNCy By: Mr. Nirmal Bhansali

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n the beginning of 2011, one of my close associates asked me “How would this year be for our industry?”

My reply was: “It is quite tough”. But, if we can retain our market share, the going would be good. I can also see the consolidation taking place in our industry and this would take us towards an organized growth.

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A lot has happened globally in the last two years. In India, entry of new players and international raw material manufacturers in this field put increased pressure on price and consequently, the quality has gone down.

The data available points towards a growth of 25 percent, but does this reflect our growth in true sense of the

word. I seriously doubt it. The quality of components has gone down by 50 percent, so we have more uses of components.

According to the current UNO reports, world economy is on the edge of yet another recession. In 2012, it is expected to diminish to 2.6 percent from 4 percent in 2010. China will go down to 9 percent from 10.4 percent and Indian economy

Jan. 30, 2012 - Feb. 28, 2012

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The journey started way back in 1985, when the brain child behind the company nirmal bhansali see the future in computer industry and started Trading in spool and wide width ribbons backed by 13 year experience in readymade garment and pVc profile industry. In 1988 he went i nto manufacturing and introduced first time branded cassette cartridge ribbons in the Indian market. and in very first month of production company got break through with nIc (national Informatics centre) a govt. organization to supply cassette ribbons about rs 1million.

Today, hcr Info consumables private limited is one of the major companies which supplies raw materials to different companies. “we have too much contribution in the imaging industry and helped the small and new players to become big in industry. Today 15 brands are supported by bhansali group companies to supply good raw material and components whether it is prodot, JetTec, Imagestar, abee, desmat, royal print, amI, etc.,” said, Bhansali.

is expected to drop to 7.7 percent from 9 percent. In the year 2012, the industry would find itself in a do or die situation.

Chinese government reports are now focusing more on developing nations, including India According to a recent Commerce workshop of officials belonging to key ministries and departments in the Indian Government, the trade forecast says that China could account for 75 percent of India’s manufacturing in the coming years. This would be an escalation from the present figure of 26 percent. This is quite alarming and the challenges and crises that the Indian industry is about to face can be imagined. But, every cloud has a silver lining and I am a firm believer that every crisis imbibes an opportunity to grow in terms of productivity as well as

efficiency. All we need is a focused and strategic planning.

Firstly, we need a strong association to represent us with policy makers and also to educate the users. Unfortunately, this has not happened till now due to varied individual views and differences.

There is a dire need to understand that individual growth is dependent upon the development of industry as a whole.

Secondly, our industry needs to be more organized, which I see happening in the coming year.

Thirdly, I feel that cooperation among co-manufacturers is vital for the growth of industry as a whole. For instance, in India, we have several cellular service providers including Airtel, Vodafone, Idea, Aircel, Reliance, Tata, etc. All

of them are big competitors but in terms of pricing or policy matters with government, they all come together as an industry. We are all a witness of the booming cellular industry in India.

We should take heed from this industry and progress towards the same goals. Fourthly, we should strive to make our presence felt globally. Indian manufacturers need to broaden their vision, so that not only one but at least a handful of companies make themselves visible on the global map. If Indian manufacturers or remanufacturing companies make their presence felt on the global map, our industry can really move ahead. Lastly, there is a great need to focus on Research and Development.

Once I was negotiating with one of the leading global manufacturer. The price range of their cartridges varied from US$6.5 to 11. The reason for price difference is simple. The top-end quality has all brand new components and as the price range descended, combinations of new and refurbished components were used. Here, Research and Development plays a crucial role in matching and selection of components. If we focus on Research and Development, we will be able to choose the right combination of components to provide perfect solutions.

This is the perfect mantra for growth and this in turn can pave the way for our global presence. A lot of this is already happening at ‘Spink’ in this regard and more results would be visible soon.

A few days ago, one more question was posed at me. Can we supply compatible cartridges at US$ 5 to 6 as done by Chinese companies?

My answer is ………. Yes! (All view expressed in this article are those of the author and do not necessarily reflect the views of publications)

Jan. 30, 2012 - Feb. 28, 2012

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n e w s u c a n us e

HOW TO SAVE INK CARTRIDGES? Have you just bought a new ink cartridge and yet it is already nearly empty? Have you just printed a couple of pages but with the amount of ink that you have, it looks like it has printed a rim already? Did you just install the ink but it look like it has been used already?

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his is a common scenario, especially for offices and business establishments where it is a must to print several documents. This is also common and frequently happens in homes where everyone loves to print photos and other memorabilia taken from their digital camera or cellular phones. There are unlimited things that can be printed from a printer. It is such a waste of time running out of ink when you needed it most or when you change ink cartridges from time to time.

New printer ink cartridges are expensive. And if you have to print often for your home business, it becomes a frequent expenditure too. But there are several things you can do to minimize the cost of printer ink cartridges (besides printing less stuff). And while you’re saving money, you’re helping save the planet too because most of these tips for saving money on printer ink cartridges will also help create a more eco-friendly home office.

If you’re the DIY (do-it-yourself) type, buy a printer cartridge ink refill kit and refill your own. The type of kit will vary from printer to printer. And it takes a careful hand to refill a cartridge correctly without mess.

These days, computer printers are sold cheaper but the ink cartridges are so expensive. It usually costs almost the same as the printer. In order to save on costs of cartridges, innovations are made. One of their solutions is the use of compatible

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cartridges. These are cartridges that are made to meet the quality of the ink produced by the printer manufacturer. It costs cheaper, which is almost half the price of the original inks. The output that it produces is almost the same quality as the original ones. These inks are sold on most printer and ink stores.

Another option on saving ink cartridges is the use of refill on the original cartridges. You can buy refill kits and refill it yourself (there are several do-it-yourself refill kits) or you can also request technicians from the ink stores to do it for you. In case you decide to DIY, make sure that you follow the instructions very well. There are instances that when it is not done properly, bubbles are formed inside the cartridges and the quality of the output is not that good. You should also check that the cartridges are still in good condition and contact points are still intact.

The latest innovation made for the printers is the aftermarket inks like the continuous ink system. In order

to avail this, you need to have a modification made on your printer. The modification process will allow your printer to use external tanks that has more ink contents. Aside from the usual to cartridges, the continuous ink has 4 tanks. It has black, cyan, magenta and yellow. These inks will combine during the printing process. The inks are evenly used when printing and in case you ran out you can easily changed whichever runs empty on these colors. In addition, continuous ink system requires very minimal maintenance.

Printing is no longer expensive these days. You can now enjoy the chance to print whatever items that you wanted to get hold off. There are no more reasons of saving too much and not enjoy the pictures that you wanted to keep. For your ink cartridges needs, you can always ask for the other options.

Jan. 30, 2012 - Feb. 28, 2012

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Jan. 30, 2012 - Feb. 28, 2012

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Registration No. R.N.I. 72270/99

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