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ISSUE 05 VOLUME 06 Monthly Magazine May 2018
40 Pages
www.imagingsolution.in THE BEST INFORMATION RESOURCE FOR IMAGING INDUSTRY IN INDIA
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Editor’s Desk
Publisher & Editor
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Swapan Roy
Editor in Chief
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Manoj Jha
Asst. Editor
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S. Goswamy
Staff Photographer
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Ajay Kumar
Product Head
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Anit Kumar
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Dear Readers, The market for managed print services is bifurcated on the basis of size of enterprise into large enterprises and SMEs. The former accounted for the leading share in the overall market owing to the adoption of MPS in managing complex IT infrastructure. However, SMEs are slated to up their usage of managed print services with increasing awareness regarding the many advantages of these services. Managed print services are of three main types based on deployment: on-premise, cloud-based, and hybrid. On account of the growing popularity and adoption of cloud-based MPS, this segment enjoys increased preference by end users. Managed print services find application in several end-use sectors, such as telecom and IT, banking, financial services, and insurance, healthcare, government and public, legal, education, manufacturing, and construction. The government and public sector is by far the leading consumer of MPS owing to the massive volume of paperwork.
Swapan Roy Editor & Publisher
Marketing Manager
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Tridip Dey
Marketing Executive
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S. Dutta, Raj Kumar
Finance
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Sandeep Sarkar
Circulation Head
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Pratap Biswas
Circulation Asst.
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Ashish Ghosh / Ashok Paul
Sujit Goswami
ROY MedIatIVeSujit Goswami HEAD OFFICE: A-23 1ST FLOOR, Okhla Industrial Area Phase - 1, New Delhi-110020 (India) P: 91-11-41602841, 65683896, 40536384-87 M: 09810380882, 09811346846, 09910146340, 09350468790 REG. OFFICE: 38-B/56 Block, C. R. Park, New Delhi-110019 (India) SOUTH REPRESENTATIVE: Chennai: Mr. K. Ravichandran Mob: 9884196503, 8939904504 Kolkata: 105/19, Dum Dum Road, Sil Colony, Kolkata-700074 (India) Mob: 09891666264, 09330922965, 09903392620 Orissa: C/o Royal Communication, Shree Complex Room No. #7, Louchapada, Road, Brahmapur-760001 (Orissa) (India) Jibanananda Kar - 09439263711 E-mail : odisha.ncn@gmail.com, rajncn@gmail.com IMaGInG sOlutIOn Monthly News Paper, Printed, Published & Owned by Swapan Roy at 38-B / 56 Block, D.D.A. Flats, C. R. Park, New Delhi-110019 (India). Printed at B. B. Graphic Printer, E-48/4, Okhla Industrial Area-II, New Delhi-20. Retail selling price of News Paper Rs. 20. Annual subscription Rs. 240. EDITOR Marketing Admin INFO Subscription
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CONTENTS
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FAST TRACK “Formujet is a leading provider of environment-friendly imaging products with near-OEM quality” Mr. Shashank Ruiwale,
President, Indigo Prints Smart
NEWS UPDATE
PRODUCT ROUNDUP
TECH TALK Remanufacturing the Brother HL-1110 Series Drum Cartridge DR-1030/1050
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SPECIAL REPORT RCRA Aims to Curb the Growth of Cheap Compatible Cartridges and Revive Imaging Recycling Industry
PROMINENT TRADER
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Jyotsna wants to enhance presence of their brands in Rajasthan and the surrounding areas
Mr. Dharmendra Singh, Partner, Jyotsna Enterprises
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n e w s u p d at e LD Products Launches Gold Partner Program Filled with Toner Reseller Incentives
LD Products Channel Partner Division has made it even more rewarding for toner resellers to create more demand, grow their bottom line and reduce administrative hassles associated with toner purchases and returns. Following a full year of intense p r o d u c t development and field testing in 2017, LD Products C h a n n e l P a r t n e r Division officially launched their exclusive Gold Line in 2018, a new premium quality alternative to expensive OEM and overpriced remanufactured toner products. Year to date, Gold Line customers have achieved a return rate of only 1/10th of 1 percent of all cartridges shipped leading to the launch of a new incentive plan for resellers to rethink their toner strategy as an LD Gold Partner.“Our Gold Partners will be able to win market share from competitors and increase their profitability with current customers by switching from their current OEM or remanufactured toner providers,” stated Christian Pepper, president of LD Products Channel Partner Division. “Our pioneer resellers have reported that the quality of our cartridges is excellent, so we are willing to do things other toner providers may not to earn your business.” “Toner resellers are concerned about OEM intrusion into their business, margin reduction and aftermarket vendor consolidation which is why we are willing to put our money where our mouth is for dealers looking to trial our product for free and as long as they want”, stated Pepper.
Konica Minolta Honored with Prestigious Buyers Lab Pacesetter Award for its Workplace of the Future Vision
Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta), ay announced that it has been recognized with the 2018-2019 BLI PaceSetter Award for Smart Workplace Vision by Keypoint Intelligence-Buyers Lab. According to the analysts, Konica Minolta was singled out for its market-leading position because of its forward-looking vision of the future of work and a clear roadmap for how to get customers there. It also took into account its willingness to invest in innovative technology outside the core document imaging space, specifically, its smart workplace offerings. Notably, this includes ALICE receptionist and the Workplace Hub portfolio. Ultimately, the company’s IT services division, All Covered, culminates all of these varied technologies and has the proven expertise to implement and manage. Overall, Konica Minolta is pioneering technology to support the components Keypoint Intelligence identified as crucial to the Smart Workplace of the Future. These are IT Services, Cloud Services, Security, Business Process Automation (BPA), AI, Mobility, and Unified Communications & Collaboration. To determine which document imaging vendors are shaping the future, analysts at Keypoint Intelligence conducted a first-of-its-kind study that examined leading vendors’ approaches to the Smart Workplace. Key areas of evaluation included the company’s vision for the future workplace, its current products and services to move customers toward that
vision, current and future channel and goto-market strategies, ability to execute the vision, and more.“Office spaces are evolving, and Konica Minolta has been evolving with them,” said Jamie Bsales, director of solutions analysis at Keypoint Intelligence. “The company has a clear vision of what the Smart Workplace of the Future should include, and through a combination of in-house product development, acquisitions, and partnerships, it has been actively pursuing this vision. As a result, Konica Minolta looks to have the structure and products in place to support Smart Workplace initiatives by offering a wide portfolio that includes its core document imaging equipment and solutions, smart receptionists, collaboration systems, robotics, and advanced security video surveillance, plus the IT services to make it all work.”“We’ve been busy re-inventing the traditional office environment,” said Kevin Kern, senior vice president, Business Intelligence Services and Product Planning, Konica Minolta. “So, to be acknowledged for our success in delivering tangible results on our vision for the digital revolution is truly satisfying. New technologies and evolving employee expectations are impacting how, when, and where we work. Konica Minolta is always working to lead the way, and to stay relevant with customers, by expanding its portfolio of products and services to address the needs of tomorrow’s marketplace. That’s what we strive to accomplish on a daily basis. We’re grateful to Keypoint Intelligence–Buyers Lab for this recognition.”
Applied Imaging Acquires Longtime Michigan Competitor HasselbringClark
Applied Imaging, Michigan’s premier independent office solutions provider, has acquired Hasselbring-Clark of Lansing, MI. Effective immediately, the combined
Comp Aids Wants to Expand its Wholesale Reach of Imaging Consumables in Meerut and Outside
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omp Aids Co, founded in 2001, is a Meerut (UP) based wholesaler of imaging products and distributor for Elevenku products. Led by Nitin Singhal, Proprietor, the product line of Comp Aids include Elevenku and iprint brand toner cartridges, inkjet cartridges, and toner powder and inks in bulk (wholesale). 8
They also refilling all types toner and ink cartridges. Nitin Singhal comments, “We sell products of only Elevenku and iprint brand and no other brands. We are growing at annual rate of around 10% where most of our customers come from Western UP and NCR. We focus on giving top quality
products and quality refilling services. Since our products are of high quality, their prices are above-market rates but are affordable. GST has been very good and our business has improved a lot after GST came into force. Because now we can sale and purchase from all over India without hassles of Form 31 and Form C. In future, we want to reach out to more customers and improve our business. And we want to concentrate only on selling Elevenku brand imaging consumables. We have no plans to start our own brand.”
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n e w s u p d at e companies will operate under the Applied Imaging brand and management team. Applied Imaging will retain most of Hasselbring-Clark’s employees and move their Lansing office to Hasselbring-Clark’s S. Aurelius Road facility. Hasselbring-Clark was founded in 1973 and
authorized for the full line of Canon and Toshiba office equipment products. Applied Imaging was already Canon authorized and with the acquisition became authorized to sell and service Toshiba printers, copiers and multifunction products.“HasselbringClark has always been a terrific competitor and we’re very pleased to bring a great group of employees into the Applied Imaging family,” said Applied Imaging’s President, John Lowery, who was recently named Ernst & Young’s Entrepreneur of the Year for the Michigan/Northern Ohio region. “Lansing is an important market to us due to it being our state capital and the home of Michigan State University. This acquisition reinforces our commitment to Ingham and the surrounding counties.”
Cartridge World’s The INKredible Small Business Contest Launches for National Small Business Week
National Small Business Week, America will put the spotlight on its small businesses, entrepreneurs, advocates and champions. In its latest effort to help small businesses,
Cartridge World, a global franchise network and recognized leader in printers, printer
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services and cartridges in addition to business services and solutions, is launching its The INKredible Small Business Contest. The national contest will award one lucky business with a free printer and ink or toner cartridges for a year, courtesy of Cartridge World, the small business experts. With a business model that offers office printing solutions, products and services that help save businesses time and money, Cartridge World’s mission is to educate small businesses on how much they are spending on printing – seeing as printing costs are the third highest business operating expense. The company has developed business class solutions to improve small business’s office efficiency and control print related expenses –so they can focus on growing their business. “Office printing continuously ranks as a top business expense for most companies and these costs can quickly add up, especially for small businesses,” said Mark Pinner, CEO of Cartridge World North America. “We couldn’t think of a better time of year than National Small Business Week to help eliminate these costs and we are looking forward to crowning one lucky winner.” In addition to its contest, in an effort to make printing easier and more efficient for all small businesses, Cartridge World launched a printing program last year called The Why Buy a Printer Program. This program allows for businesses to not have to pay for their printers or the ongoing maintenance— just the toner—creating another way for Cartridge World to provide effective printing solutions to companies across the country. In 2003, Cartridge World opened its first store in the United States and now has over 300 stores in North America and over 600 worldwide in 30 countries. With its sights set on adding nearly 3,000 stores to its system by 2019, Cartridge World is looking to expand its presence and clearly define itself as the global leader in ink and toner cartridge
sales, printers, printing supplies, and printer maintenance for home and office customers.
Xerox Retains Leadership in Fourth Consecutive Market Report for Channel Managed Print Services
Xerox continues to hold a leadership position for channel managed print services (MPS) for its broad and accessible portfolio, according to the latest European-focused, worldwide m a r k e t landscape report by a n a l y s t research g r o u p Quocirca.“Xerox has one of the most advanced and mature channel partner ecosystems in the industry,” said Louella Fernandes, associate director, Quocirca. “What particularly sets Xerox apart is its business development program, which offers extensive marketing, sales, training, operational support and resources for channel partners.”Xerox’s MPS offerings address the needs of both large enterprise and small- to medium-size business (SMB) customers facing the challenges of digital transformation today. From workflow automation to analytics, Xerox helps customers reach sustainability goals, gain greater visibility and control of document processes and costs, and improve security through the latest authentication, encryption and virus protection technology.“As the SMB market becomes more receptive to MPS, channel engagement will be key to success, and Quocirca’s recent report confirms our commitment to growing our presence in that market at a global level,” said Jacques Edouard Gueden, senior vice president of international commercial excellence & marketing for International Operations at Xerox. “Xerox’s
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n e w s u p d at e unique solutions like the MPS Essentials Suite and Xerox Partner Print Services (XPPS) give partners the upper hand and position them to participate in a market poised for growth over the next five years.”The new Xerox ConnectKey portfolio is also putting Xerox partners a step ahead of the competition by transforming traditional printing devices into smart, connected workplace assistants that reflect the needs of today’s businesses. ConnectKey’s personalized automated workflows, one-touch access to the cloud, mobile readiness, tailored apps, and multilayered security features help improve productivity, efficiency and information security.
CPI Selected as HP Premier Partner
CPI Technologies has been selected to be a member of the HP Partner First Managed Print Specialist Premier program. Premier members are selected based on the strength of their experience, customer service capabilities, and technical expertise. Fewer than 200 companies nationwide are members of the exclusive program.“CPI is excited for the opportunity to better serve customers through this exclusive
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partnership,” said Erik Crane, president and CEO of CPI Technologies, “and to continue offering the outstanding service which made this partnership possible.”CPI’s inclusion as a Premier Partner gives them, and their customers, exclusive access to HP products, including HP’s newest A3 Managed MFP portfolio designed to provide fast, reliable, cost-effective color. Plus, HP’s fleet of managed A3 devices offers the world’s most secure printing. Only HP printers can stop an attack the moment it starts with unique security features. The announcement of CPI’s partnership with HP follows the news that Crane and his wife, Heidi Starks Crane, have purchased the company from Starks Crane’s parents, CPI founders Vernon (Vern) Starks and wife, Antonette (Toni) Starks.
Image Options Provides Reforestation Options with PrintReleaf
Since 1999, Image Options has used the most innovative, forward-thinking processes, technology, and equipment to deliver superior
visual and consumer experience solutions for many of the world’s best-known brands. For nearly 20 years, the company has developed a well-earned reputation for sustainable operation and ecological responsibility and is the only surface imaging specialist in California certified as a member of the Sustainable Green Printing Partnership. Now, to offer still more ecologically responsible choices to customers, Image Options has partnered with PrintReleaf, a service that gives customers the option to have trees planted equivalent to the paper used in their surface imaging project, thus decreasing the carbon footprint of their purchase. Announcing the partnership, Image Options CEO Tim Bennett commented: “For years, Image Options has diligently sought to minimize its environmental footprint and maximize recycled material usage. PrintReleaf now enables our customers to join Image Options in our ecological quest, by planting trees to correspond to the paper we use to produce their signage, banners, and other visual communication materials. Image Options customers selecting certified PrintReleaf reforestation can choose to plant trees in any of seven different areas of the world that have undergone extensive deforestation.”
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n e w s u p d at e Xerox Channel Partner Program Adds More Dealers
Xerox continues to add multi-brand dealers to its channel partner program, most recently inking UBEO in Austin, TX, and Seattlebased Kelley Imaging Systems. Both dealers cite Xerox’s 29-device ConnectKey portfolio and personalized app-building capabilities as key drivers of the partnership. Each employs talent familiar with app development and plans to expand their app building, marketing and selling capabilities.“More resellers are interested in selling the full scope of the Xerox portfolio, allowing them to enter new markets, earn new customers and grow their businesses in new areas – particularly in personalized apps,” said James Morrissey, vice president, Sales, Document Technology Partners, US Channels Unit, Xerox.UBEO was founded with a commitment to bringing best-in-class solutions and applications to its ustomers.“Carrying the Xerox line offers a great deal of potential for our business,” said Jim Sheffield, CEO, UBEO. “We’ve seen the investment and resources Xerox has committed to the dealer channel, and last year’s massive product launch triggered us to become more intrigued in the brand.”Kelley Imaging Systems provides printing equipment and services to companies across the Pacific Northwest. The company has grown from 32 to 200 employees in the last eight years, across 18 branches in three states. With Xerox, they have added production print devices to their offerings for the first time.“We’re now able to offer customers a full product lineup from one vendor,” said Brian Woodman, vice president, Sales, Kelley Imaging Systems. “We aim to be a total solution provider, and Xerox has made it easy for us to differentiate ourselves and stand out from the competition.”
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ProCopy Office Solutions and Laser Options Rebrands to Action Imaging Group in Tucson
Action Imaging Group announced that ProCopy Office Solutions and Laser Options will combine forces and centralize branding, services and support in Tucson to Action Imaging Group. The consolidation to a single brand unifies Flex Technology Group’s business offerings of office technology and document management in Tucson and all Southern Arizona.“Combining our brands unifies our market leading presence and clarifies the expectations our community and customers have of our business,” states Mike McGuirk, president of ProCopy Office Solutions and Action Imaging. “Tucson clients who have partnered with ProCopy and Laser Options will continue to benefit from the world-class services previously offered but gain the benefits of being supported by a local company that the Tucson community have come to know and trust for the past 12 years.”Back in July 2017, Action Imaging Group joined the Flex Technology Group of companies to reinforce their market leading position as Tucson’s best and largest office technology provider. Seasoned professionals founded Action Imaging Group (AIG) in 2006. Having decades of experience in the office automation industry, they are now able to provide businesses all around Southern Arizona with leading edge office technology with greater scope. We are a provider of Ricoh, Canon, Xerox and HP products. Their specialties are office equipment sales and service, managed print services, document management solutions and managed network/IT services. They are a locally owned and operated company, allowing them to provide you with better service and a quicker response time. “Our goal is to provide you the best products, services
and support throughout Southern Arizona. To successfully reach our goal and provide exceptional service to our customers, AIG employs more service and technical staff than any other locally owned company in Tucson, AZ. Not only do we meet our guaranteed response time of 4 hours, but often exceed it due to our large support team,” states Walter Thomas, managing partner with Action Imaging Group.
Toshiba Recycles Record Amount of E-Waste in 2017
Toshiba America Business Solutions today announced the recycling of a company record amount of nearly 228 metric tons of used toner products in 2017 through its “Zero Waste to Landfill” program. Toshiba has prevented more than 1,000 metric tons of e-waste—equivalent to the weight of 110 tandem-axle (ten-wheel) dump trucks—from filling open land since the program began in 2008. Toshiba also accepts and recycles other vendors’ spent toner consumables, the first manufacturer to do so. Through its partnership with internationallyrecognized recycler, Close the Loop, Toshiba recovers and separates materials from spent imaging products into usable toner, plastic and metal utilizing a zero-thermal recovery process. These components often re-enter the supply chain for use in future products, contributing to the circular economy. Powder extracted from recycled toner cartridges is used to develop an asphalt product for resurfacing roads. Pens and rulers are also made from plastic parsed from spent toner consumables.“Toshiba’s commitment to the environment is a core value of our company and something that’s taken very seriously by our leadership and workforce,” said Tom Walter, Toshiba America Business Solutions vice president of distribution and aftermarket
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n e w s u p d at e sales. “We are pleased that many of our clients share this interest and the success of our ‘Zero Waste to Landfill’ initiative is just one example of how they have embraced this mindset.”Toshiba’s toner recycling program is one of the key reasons why many of the company’s industry-recognized e-STUDIO multifunction printers are on the EPEAT (Electronic Products Environmental Assessment Tool) registry. EPEAT is the definitive global rating system for greener electronics.
HP Empowers Partners to Transform Their Businesses with Smart Printing
HP Inc. showcased its new print portfolio, arming partners with compelling products, services and solutions in cloud, security and mobility that accelerate growth through smart printing. As technology becomes more adaptive to personal workstyles and lifestyles, HP is reinventing printing with intelligent and protected devices for greater agility, peace of mind and productivity.“HP is at the forefront of print reinvention – transforming how industries, communities and people at home operate, ideate and create what matters
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most,” said Enrique Lores, president, Imaging & Printing at HP Inc. “Relentless innovation and a laser focus on the customer allows us to create intuitive printers and predictive services that solve current business challenges and anticipate the future, driving success for our partners.” HP announced it has expanded its A3 multifunction printer line, now including new PageWide A3 skus for both transactional and contractual c h a n n e l s with external finishing. With more than 600 A3 premier partners onboarded, the company is continuing to deliver a powerful customer experience by offering affordable color via HP’s PageWide printing technology and outstanding device uptime through Smart Device Services. In addition, following the successful close of HP’s acquisition of Samsung’s print business in November 2017, the company today stated that its Suwon, Korea location is now officially named “HP Printing Korea.”
Clover’s Ninth Annual Sustainability Report Highlights 2017 Achievements
Clover Imaging Group (CIG), a global provider of imaging products, services and solutions, released its ninth annual Sustainability Report, highlighting major environmental achievements and initiatives from its global enterprises in the calendar year 2017. Clover’s Sustainability Report details its ongoing commitment to strengthening the company’s environmental objectives, improving its environmental footprint, and empowering its employees to make a difference. “Over the years, as our company has grown, so has our commitment to sustainability. The Clover we know today has expanded from a single facility in Ottawa, IL, to facilities throughout the world,” said George Milton, CEO for Clover Technologies Group. “We continue to develop as a company and deepen our understanding of sustainability and its impact on our long-term success. While we still have much to learn and achieve, our commitment to sustainable business practices remains strong.”
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n e w s u p d at e Kyocera Previews New TASKalfa Pro 15000c High-Speed Inkjet at Innovate Dealer Conference
KYOCERA Document Solutions America Inc. previewed the TASKalfa Pro 15000c, in an exclusive exhibit at the 2018 KYOCERA Innovate dealer conference in Orlando, FL. The TASKalfa Pro 15000c represents Kyocera’s inaugural product entry into the high-speed cut sheet inkjet market. With print speeds at 150 pages per minute in A4 (146 pages per minute Letter), regardless of media type, this full-color production inkjet printing system delivers unparalleled quality and reliability. Ideally suited for Print Service Providers and customers looking to run medium to large volume jobs in-house, the TASKalfa Pro 15000c delivers the necessary functionality at an attractive price point. “The TASKalfa Pro 15000c enables Kyocera, and its resellers, greater access to a broader customer audience, specifically in the production print market,” said Yukio Ikeda, president and CEO, KYOCERA Document Solutions America. The TASKalfa Pro 15000c will offer impressive media support and professional paper handling options to handle everything from high-volume variable data printing requirements to shorter runs of custom output. Slated to launch globally in early 2019, the TASKalfa Pro 15000c will be available through select authorized resellers both in the U.S. and on a global scale. “We are honored to be the first KYOCERA Document Solutions company to publicly show the TASKalfa Pro 15000c at our Dealer Partner conference this week in Orlando,” continued Ikeda. “This product marks our entry into the color production print market in the US and across the Americas, and we are confident that it will be a success.”
Ringdale Announces FollowMe Availability on Lexmark’s latest A4 Workgroup MFPs
Ringdale announces that its FollowMe Embedded for Lexmark product provides integrated support for Lexmark’s latest A4 workgroup MFPs including the MX420, MX520 and MX620 Series. As 71 percent of IT professionals have not yet considered office printing as part of the General Data Protection Regulation (GDPR), Ringdale is working with the leading managed print providers to close the gap on data privacy for document output processes. FollowMe provides the Data Loss Prevention (DLP) and compliance features for Lexmark customers to meet evolving security and compliance needs.“Empowering organizations to eliminate costly exposures to security breaches and enable compliance is a main focus for Ringdale. In order to offer the best-fit solution for enterprise document security, we work to ensure a fully integrated FollowMe solution is available immediately for the leading printer manufacturers,” said Jan Bollmann, Executive Vice President, Ringdale.“The combination of FollowMe and the latest Lexmark workgroup technology enables enterprise security and control for the entire printing environment, including head office to multiple branch locations, for mobile staff and guests.”Ringdale continues to extend their fully embedded solutions for the leading printer brands. FollowMe Embedded for Lexmark is part of the largest embedded portfolio on the market. For partners working with multiple printer and MFP brands, FollowMe offers the most consistent user experience across any printer make or model. 18
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n e w s u p d at e
Agarwal Computers witnesses their imaging products growing in Chirawa (Rajasthan)
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Mr. Manish Agarwal, Proprietor of Agarwal Computers
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garwal Computers is a Chirawa (Rajasthan)-based provider of imaging and IT products (accounts software of Tally and Busy brands). The company’s product portfolio includes compatible inks, toner powders and toner cartridges of ProdDot and Doel brands. Manish Agarwal, Proprietor of Agarwal Computers comments, “We deal in both imaging and IT Hardware & software products where Imaging products form 70% and IT products form 30% of our revenues. Last financial year 2017-18, we sold accounting software to a record level where Tally formed 70% and Busy formed 30% of our software product business. Particularly we sold a large number of Tally brand software
packages. For imaging products, we are focusing only on 2 brands ProDot and Doel. Our main selling points are good quality and affordable prices and easy installation. On color consumables side, compatible color inks for Epson printers are selling very well. Color is not much on laser side. Our promotion techniques include maintaining good relationships, social networking and media. GST has been very good and our business has improved significantly after GST. Our customers come mainly from Rajasthan and Gujarat and some from UP and Haryana. We want to improve our business further in our region this year and in the coming years.”
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Instaprint plans to take distributorship for Sindoh HD photocopiers Mr. Jitendra Acharya, Proprietor, Instaprint
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nstaprint Technologies, founded in 2013 Wadi in Nagpur, state of Maharashtra, is a provider of compatible imaging consumables. Led by Mr. Jitendra Acharya, Proprietor, the company provides compatible laser toner cartridges, compatible inks (black and color), cartridge parts and
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printer machine parts under their brand name Instaprint. Jitendra Acharya comments, “Our main selling points are good quality and relationships based on trust. Our prices are 10% above the market prices, but our products stand for good quality. We are growing at annual rate of about 15% to 20%. We deal only our own brand products, no other brands. Our customers come from Chhattisgarh, Orissa, MP and the Vidarba region of Maharashtra. Color market is growing fast both in terms of inks and toners. We find GST as a good
step by the government and it has been good for our the business. The latest challenge in the market is low-quality products from China are bringing down profit margins as well as the product quality in the market. As for our future plans, we want to expand the reach of our Instaprint brand in the coming months and years. Next, we want to take distributorship for Sindoh HD photocopiers from next month. We are optimistic about our future growth.�
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P R O DU C T R O UND UP Xerox Wins Esteemed Design Award for WorkCentre 6515 Color MFP
With its smart and simple design and all-new smartphone-like user interface (UI), the Xerox WorkCentre 6515 Color Multifunction Printer (MFP) has won a prestigious 2018 iF DESIGN AWARD from the International Forum Design GmbH.Winners of this coveted competition include brands such as Apple, BMW, Fitbit and Philips.Xerox’s awardwinning look was developed by a global team of product designers from Xerox and Fuji Xerox in Japan. The WorkCentre 6515 won in the highly competitive Computer category with more than 6,400 entries from 54 countries, featuring printers, scanners, copiers, laptops, tablets and even robotics.“This award affirms our creative ability to blend innovative design with uncompromising ease-of-use – a necessity for customers who rely on their MFPs to drive efficiencies in their office environments,” said David Parsons, director, Experience Design Group, Xerox. Capturing the attention of the competition’s global selection committee was the device’s tilting UI, accessible for users sitting or standing, multimodal feedback including visual and audio cues, and an emotive LED display featuring behavioral responses and machine status. The innovative UI is also built into Xerox AltaLink and VersaLink devices. Global research conducted by Xerox and Fuji Xerox during the product development phase found that participants who value their office aesthetic stated good design helps improve employee productivity and morale. With strong sales worldwide, the WorkCentre 6515 supports mobile and cloud platforms and prints at speeds as fast as 30 pages per minute.
Konica Minolta Brings Enhanced Productivity to the Print Production Market
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) introduced the latest generation AccurioPress color digital production press/copier/scanner: the C3080 Series – which includes the C3080, C3080P and C3070. Also part of the launch is the AccurioPrint C3070L. The predecessors – AccurioPress C 2 0 7 0 , C2060 and AccurioPrint C2060L are no longer available. The C3080 is a unique, groundbreaking offering that is unmatched in its scope of capabilities. It delivers everything needed in a production color press and more, including enhanced productivity, expanded print services and brilliant quality. Unrivaled in its versatility, the C3080 series is a single press with advanced features to help businesses expand into new markets and develop new revenue streams. The AccurioPress C3080 Series features an industry-leading array of finishing options such as full-bleed, saddle-stitched books and perfect bound books. It does it all, including punching, stapling and stacking. The C3080 utilizes awardwinning IQ-501 Intelligent Quality Optimizer technology to take color consistency and registration accuracy to the next level. With highly automated image registration and color control, the IQ-501 is a closed-
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loop system that constantly monitors and adjusts printed output, and can automate color calibration and profiling. Furthermore, the autoduplex banner printing option allows for the production of 6-page trifolds, brochures, book jackets, pocket folders and more. Previously, only an offset press had such flexibility. Unlike some of its competitors, the C3080 series’ Energy Star rating ensures efficiency beyond the print floor. Plus, it has enhanced Open API and IWS applications support and is the fastest dual-color scanner on the market. The AccurioPress C3080 also provides a choice of print controllers including Konica Minolta, Fiery and Creo.“As the demand for production grade quality continues to accelerate, we are leveraging our own technology to disrupt the market and increase customer satisfaction,” said Dino Pagliarello, Vice President, Product Management and Planning, Konica Minolta. “In addition to the press’ IQ-501 compatibility, all the functionality and latest capabilities of Konica Minolta accessories are combined into one compact, affordable footprint.”
Lexmark Launches Marketing Hub for Partners
The Lexmark Marketing Hub is now available to Lexmark partners via the Lexmark partner portal. The Marketing Hub is an online cobranding tool that enables Lexmark partners across the globe to improve their customer communications using a predefined set of customizable assets. The Lexmark Marketing Hub features a user-friendly interface that requires no training and offers immediately benefits Lexmark partners’ businesses. Dozens of assets available on the site—from campaigns, banners, emails, spec sheets, brochures and promotional material—can be customized and easily downloaded in a variety of file formats. The tool is available to all partners with access to the Lexmark PartnerNet. Partners may register here and talk with a Lexmark representative about the Lexmark Partner Program to enjoy a variety of benefits including promotions, the latest channel news, product specifications and images, support and service offerings information.“The Marketing Hub is the first of many improvements planned for Lexmark partners in 2018,” said Sammy Kinlaw, Lexmark vice president, Worldwide Channel Sales and OEM Sales. “Providing tools that help partners more easily and effectively promote their businesses is another example of Lexmark’s commitment to our partners’ success.”
UniNet Releases Multipurpose Brother MPTBR660 Absolute Black Toner Formula
UniNet proudly releases new multipurpose Absolute Black toner formula qualified to work on Brother HL 2380, 2360, 2340, 2300, 1118, 1112, 1110, DCP–L 2540, MFC L 2740, 2720/ TN 1070, 660 and other monochrome printers. The Brother MPT-BR660 is a new universal purpose produced toner formula qualified to work on over 18 models which provides crisp dark prints, and high-density print quality as well as superior page yield and cost per page. This multipurpose Brother formula offers impressive performance at a substantially competitive cost. Featured on an easy to handle 1-kilobottle, the Brother MPTBR660 multipurpose toner formula is qualified with all OEM and UniNet components, and offers MPS providers and remanufacturers a greater value product to improve their profits, as well as the flexibility of carrying less inventory and fewer number of SKUs.
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P R O DU C T R O UND UP Epson Expands EcoTank Cartridge-Free Printer Portfolio with Fully-Integrated Ink Pack Design for Busy Offices
Epson America, Inc. announced the WorkForce Pro ET-8700 EcoTank All-In-One printer, the newest addition to the line of cartridge-free EcoTank printers. The WorkForce Pro ET-8700 features Epson’s innovative Replaceable Ink Pack System technology in a new compact form factor, with up to two years of ink included in the box—enough to print up to 16,000 pages black and 11,000 pages color. The WorkForce Pro ET-8700, designed specifically for the smallto-medium business market, allows users to speed through projects with 24 ISO ppm (black/ color) print speeds, plus fast scan speeds of up to 24 ppm. Powered by PrecisionCore, it delivers laser-quality black text and color graphics. Unlike previous models which included side compartments to hold the ink packs, the ET-8700 features a space-saving, easy-to-load system at its base, making the ET-8700 40 percent smaller than the previous generation. “With the new low-cost replacement ink packs integrated along the base of the ET8700 printer, we’ve taken Epson’s traditional EcoTank design, and optimized it for high productivity,” said Nils Madden, marketing director, Consumer Marketing, Epson America. “We’ve made it easier for business owners to enjoy the hassle-free two years of ink in the box1 with this new, easy-to-use design and ultra-fast print speeds, giving them more time to focus on what’s really important – managing their businesses.”
products brings the power and durability of a departmental printer or MFP to the desktop,” said Allen Waugerman, Lexmark senior vice president and chief technology officer. “The devices include powerful multi-core processors that enable speedy, convenient performance, plus the reliability and security features that customers across the globe expect from Lexmark. In addition, new productivity enhancements help organizations get more done.”With sturdy metal frames and long-lasting components, the MS and MX 320, 420, 520, and 620 Series devices offer reliability, durability and duty cycles that minimize waste, enhance longevity and minimize the need for service and support. Long-life components, cartridge yields up to 25,000 pages, and a maximum input capacity of 2,300 pages (with optional trays) keeps these devices working with fewer user interventions.
Formax Introduces the 2300 Series HighVolume Production Pressure Sealers
Formax introduces the new 2300 Series Production Pressure Sealers, replacing the 2200 Series, with a new look and user-friendly features. The new AutoSeal 2300 Series is designed to handle the highest volume jobs with ease and dependability while offering an
UniNet Unveils Absolute Color Ink for Use in HP Printers
UniNet unveils Absolute Color ink for use in HP Officejet Pro 8660, 8640, 8630, 8610, 8600, 8100, X576, 551 MFP inkjet color printer series. The HP Officejet Pro 8660 inkjet printer is an MFP printing system equipped with printing, copying, faxing and scanning capabilities. Rated at 20 ppm in black and 16 ppm in color, this color printer includes a 4.3” touchscreen to provide easy and intuitive access to all its functions. Other features include built-in wireless printing capabilities and 4800×1200 dpi.The Absolute Color ink for use in HP Officejet Pro 8660, 8640, 8630, 8610, 8600, 8100, X576, 551 MFP Inkjet printer series is a pigmented ink formula produced to deliver exceptional quality printing performance, incomparable vibrant colors, and very low printing cost per copy. Featured on an easy to handle 1-kilo bottle, and suitable to work on continuous ink systems, this exclusively engineered pigmented ink formula is ideal for all everyday printing needs, and to produce high-quality printing output that resists water, fading and highlighter-pen marks.
Lexmark Introduces New Generation of MidRange Monochrome Products
Lexmark announced the availability of a new generation of mid-range monochrome products. These intelligent devices are equipped with the latest capabilities, allowing users to focus on growing their business. This new single function and MFP series brings an unparalleled combination of reliability, productivity and security to desktop-sized devices built for medium and small workgroups. “This new generation of Lexmark mid-range monochrome
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enhanced user experience. The new color touchscreen control panel is graphics-based and simple to use, further enhanced by the fully-automated settings that allow for quicker and easier setup of jobs. In addition, the 2300 Series faster-processing speed of up to 43,000 forms per hour sets the industry standard for speed and production capabilities. Versatility is key to the 2300 Series, which can process a variety of documents up to 11.5” wide and 25” long, including checks, invoices, school reports, tax forms, PIN notices and direct marketing pieces. In addition to the 20 standard pre-set folds, operators can program and store up to 200 custom jobs. Four models are available featuring different in-feed options: three models for cut-sheet forms, and one for continuous forms. The FD 2300 utilizes an air-feed system with a capacity of up to 500 forms; the FD 2300-EX has an extended air-feed system to reach a capacity of up to 1,000 forms; the FD 2350 utilizes a pile feed system to reach a total capacity of up to 3,500 loaded forms; and the FD 2380 works in-line with the Formax FD 676 Maxi Burster to process continuous forms. The Formax V-Stack36 is an available option which stacks up to 22” of processed forms, making them easier to unload for further processing. All four models produce fast and accurate folds to deliver a secure and time-effective finished product ready for the mail. The 2300 Series clearly sets the new standard for high volume processing needs.
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Remanufacturing the
Brother HL-1110 Series Drum Cartridge DR-1030/1050
By Mike Josiah and the Technical Staff at Uninet
5) Remove the Corona Wire Assembly. See Figure 4
The Brother HL-1110 printer engine is based on a 20 ppm monochrome, 2400 x 600 DPI laser engine. The machines come standard with 1Mb of memory, and all run off a 200 MHz processor. With an extremely low cost for this machine, these machines have become very popular. There are no reset gears or chips used in these drums. Machine drum reset procedures are listed at the end of these instructions
Fig. 4
The printers in this series are the: HL-1110 HL-1111 HL-1112W HL-1212W HL-1118 HL-1210 DCP1512 DCP1512W DCP1612 DCP1612W Required Tools Toner approved vacuum. Small Common jewelers Screwdriver E-ring tool, Needle nose pliers, or small flat head screwdriver Required Supplies Replacement drum Lint free cotton cloths Toner magnet cloths 99% Isopropyl Alcohol Cotton or Foam cleaning swabs
Fig. 1
6) Remove the drum. See Figure 5
3) Remove the axle from the right side. See Figure 2
Fig. 5 Fig. 2
4) Slide the Corona Wire cleaner away from the home position to unlock it. See Figure 3
7) Remove the cleaning roller. Lift up from the white bushing side. See Figure 6
1) Vacuum the exterior of the cartridge. Fig. 6
2) With the drum facing you, remove the “E� ring on the left side of the drum axle. See Figure 1 Fig. 3
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8) Blow off/vacuum any toner/paper dust from the cleaning roller.
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t e c h ta l k 9) Clean the white and black cleaning roller bearings and the drum felt pad. See Figures 7 & 8
16) Slide the corona wire cleaner over so it is in its home position, (arrows aligned). See Figure 17
Fig. 7 Fig. 12
13) Install the Corona Wire assemble so that the black plastic tabs fit over the outside of the drum cartridge. See Figures 13 &14
Fig. 17
Cartridge Troubleshooting
Fig. 8
10) Install See Figure 9
the
cleaning
roller.
Fig. 13
Dark black line usually about ¼” wide running vertically down the page. The builtin Corona Wire cleaner is probably not in its “Home position” (Right side of the cartridge, the arrow on the cleaner should line up with the arrow on the cartridge. See Figure 17 If the cleaner is in the home position, the corona wire and/or grid is dirty. Resetting the drum counter:
Fig. 9
HL-1110 series
11) Install the drum non gear side to felt pad. See Figure 10
1. Open the front cover. Fig. 14
2. Press the power button 4x (See Figure 18)
14) Install the drum axle from the Non gear side of the cartridge. The Axle is the same on both ends and can be reversed. See Figure 15
Fig. 10
12) Clean the corona wire and corona wire grid with 99% Isopropyl alcohol. If using a cotton swab, make sure no fibers are left in the grid! See Figures 11 & 12
3. Close the front cover of the machine. 4. Make sure the Drum LED is now off. Fig. 15
15) Install the E-ring on the drum axle. See Figure 16
HL-1110 MFC/DCP series 1. Open the front cover. 2. Press the Menu button 3. Press the up arrow until you see Machine Info on the display 4. Press OK 5. Press the up arrow until you see Reset Drum 6. Press the OK button for 3 seconds 7. Reset drum will show on the display. Press the up arrow to accept
Fig. 11
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Fig. 16
8. Close the front cover of the machine.
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RCRA Aims to Curb the Growth of Cheap Compatible Cartridges and Revive Imaging Recycling Industry
The event was attended by nearly 100 partners from imaging industry including refillers, remanufacturers, dealers, retailers, distributors and importers from Rajasthan and close by regions. The theme of the summit has been ‘How to prevent low-quality compatible cartridge crippling the recycling industry which includes refilling and remanufacturing and prevent the increase in landfills and harm to the environment due to dumping of use-and-throw cheap cartridges
R
ajasthan Cartridge Recyclers Association (RCRA) conducted their Cartridge Recyclers Summit 2018 at Hotel Vesta Maurya in Jaipur on May 5, 2018. The event was generously sponsored by Image Star of Chennai and ITDL of New Delhi. Masood Khan from Image Star and Ganesh for ITDL were some of the big-wigs present at the event. The event was attended by nearly 100 partners from imaging industry including refillers, remanufacturers, dealers, retailers, distributors and importers from Rajasthan and close by regions. The theme of the summit has been ‘How to prevent lowquality compatible cartridge crippling the recycling industry which includes refilling and remanufacturing and prevent the increase in landfills and harm to the environment due to dumping of use-and-throw cheap cartridges.’ Masood Khan, President, Image Star Print Solutions, shared, “When the RCRA Office Bearers and members, such as Nahata ji and Dayashankar ji, recently met me in Mumbai during the imaging exhibition and discussed about their initiative, without hesitation I appreciated their program to
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revive and promote imaging recycling and in India in coming months and years.” refilling industry. Compatible cartridges have The cheap Chinese-made market adverse impact of on refilling and recycling compatibles are use-once-and-throw industry. Developed countries like USA, UK, cartridges which are unfit for refilling. These Canada, etc have already banned compatible cartridges besides giving very low-quality cartridges to protect their markets and output are also bringing down MoP and environments, and I am sure in about 3-4 profit margins. On other hand, if OEM toner years, India too will follow the suit with the cartridges are reused, that will also provide Indian government enacting a new law to business opportunity for those selling high stop the compatible cartridges. I am here quality cartridge parts, toner powders, etc not to promote compatible Mr. Masood Khan, President, Image Star Print cartridges but to depromote Solutions Pvt. Ltd. them, though we are one “Developed countries like USA, of the biggest providers of UK, Canada, etc have already compatible cartridges in banned compatible cartridges India. Compatible cartridges to protect their markets and have adverse impact of environments, and I am sure on refilling and recycling in bout 3 to 4 years, Indian industry. In future, we should government too will enact a also rope in OEMs to be part new law to stop the compatible of our initiative, as OEMs are cartridges, because they are essential for the functioning of bringing down the quality levels in the market and spoiling the recycling and reman industry. environment. I am here not to promote compatible cartridges Beginning with Jaipur, let us but to depromote compatible cartridges, though we are one of all together take forward this the biggest providers of compatible cartridges in India.” initiative to all other centers
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SPE C I AL R EP O R T Partners who attended the long run. Also the partners in the industry the event also unequivocally lack boldness to say ‘NO’ to the users of cheap “I would like to thank Khanji of agreed that preventing compatibles. All attendees were in unison Image Star and Ganesh ji of ITDL compatible cartridges, which while insisting that the partners should not for giving moral and generous are spoiling the market and let refilling and recycling industry shrink. The support and the much-needed bringing down margins, is providers also should not provide recycling starting force to this initiative to the urgent need of the hour and refilling services at too low prices, which revive the struggling recycling to help the refillers and will badly hurt the smaller players. This needs and refilling industry. I am recyclers to stand on their a unified actions standardization of service confident that with their support feet. Such initiative will also prices; in other words, the recycling industry and support of other players we can take this movement boost the sale of cartridge should aim at more organized action. successfully forward and make it an all-India movement.” parts and the related services Dayashankar Sharma added, “Khan ji and protect 1000s who are dependent on from Image Star is great, being one of the and livelihood to the 1000s of refillers in recycling industry. biggest providers of compatible cartridges, the market, besides decreasing the load of Rajesh Nahata, Chairman, RCRA, is depromoting compatible cartridges. I increasing landfills of the use-and-throw expressed, “I would like to thank Khan ji of wholehearted thank him and Ganesh ji of cartridges on the environment. If compatibles Image Star and Ganesh ji of are prevented and reman & refilling are ITDL for giving moral and Mr. Ganesh S. Iyer, GM-Sales & Marketing, ITDL encouraged, it will also prevent the flight of generous support and the “I assure that recycling not only valuable foreign currency out of the country much-needed starting force reduces e-waste but also gives as most of the low-quality compatible to this initiative to revive financial advantage to the users and cartridges are imported from China. the struggling recycling also to the partners. We should also Ganesh S. Iyer, GM-Sales & Marketing, and refilling industry. I am keep OEMs active without which ITDL, said, “Greetings from ITDL to Khan hi, confident that with their reman industry cannot survive Rajesh Nahata ji, Dayashankar ji and all others support and support of and thrive. ITDL wholeheartedly present here! If today, ITDL is a big brand, it is other players and partners support the initiative of RCRA to because of the sincere and dedicated partners. we can take this movement revive and support recycling industry. We should give all moral As you all know today India is the 2nd largest successfully forward and make support to Dayashankar ji and Nahata ji who have taken this producer of ewaste in the world. I assure that it an all-India movement in the initiative lot of drive and enthusiasm.” recycling not only reduces e-waste but also coming months and years.” gives financial advantage to the users and also Dayashankar Sharma, Secretary, RCRA, ITDL, for supporting this Cartridge Recyclers to the partners. Dayashankar ji has explained commented, “Remanufacturing and refilling Summit 2018 and giving morale-boosting all the benefits in a beautiful manner. Another of OEM cartridges always provides better support to our initiative.” thing is we should also keep OEMs active so quality besides providing employment to An ITDL partner said that the imaging that reman industry will survive and thrive. 1000s of people in the imaging industry, but players should focus more on giving best The solution for this is remanufacturing nowadays the trend is that the low-priced, service and satisfaction to the customers and recycling. Further recycling and refilling lower quality cartridges are selling at higher while refilling and remanufacturing cartridges. will create a lot of jobs in the market. rates due to lack of awareness This is essential to restore their confidence Mr. Dayashankar Sharma, Secretary, RCRA among users and lack of in the recycling and refilling business and foresight on the part of the discouraging them to buy spurious compatible “Remanufacturing and refilling of OEM dealers of imaging products. cartridges. cartridges always provides better quality besides providing employment to 1000s These cheap compatible Regarding the future plans of RCRA, of people in the imaging industry, besides cartridges are literally Dayashankar Sharma, briefed, “The RCRA protecting environment. There is an destroying the refilling and management and the members will meet urgent need to educate the partners and reman industry. There is an more players in the industry and discuss ways also users to stop these cheap compatibles. urgent need to educate the to minimize e-waste and promote recycling I wholehearted thank Khan ji of image Star partners and also users to and find ways to educate the end users on and Ganesh ji of ITDL, for supporting this Cartridge Recyclers stop this obnoxious trend of the benefits of using recycled cartridges Summit 2018 and giving morale-boosting encouragement to using cheap compatibles and over spurious compatibles. RCRA will set up our initiative.” encourage the use of OEM posters in imaging product markets in Jaipur and reman cartridges and the and other towns in Rajasthan. We also exhort practice of refilling. Next, we know that it can all the RCRA members to give best possible ITDL wholeheartedly support the initiative take decades before they completely decay satisfaction while offering reman and refilling of RCRA to revive and support recycling on their own. Recycling, besides protecting services so that customers will get more and industry. We also need the prominent media the environment also saves a good deal of more attracted to recycling industry and move like Imaging Solution and others to support money for the users in the long run.” away from use-once-and-throw compatibles. and promote this initiative. We should give all Among the challenges to this initiative, The members should also give a small printed moral support to Dayashankar ji and Nahata ji lack of education among the users that cheap note behind the bills about the benefits of who have taken this initiative with lot of drive compatibles give poor quality and are costly in recycling and against compatible cartridges.” and enthusiasm.”
Mr. Rajesh Nahata, Chairman, RCRA
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Mr. Shashank Ruiwale, President, Indigo Prints Smart Pvt. Ltd.
The merits of brand formujet include well-developed warehouse, budgetfriendly prices, timely deliveries and a wide distribution network. It is supported by a state-of-the-art R&D and sales departments manned by qualified, well-trained and experienced professionals to provide the latest technology products and services to the partners and then to the end users.
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“Formujet is a leading provider of environment-friendly imaging products with near-OEM quality”
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ndigo Prints Smart Pvt Ltd, founded in 2008 by Shashank Ruiwale, is one of the prominent manufacturers, suppliers, exporters, importers and traders of laser toner Cartridges, Inkjet printer inks, industrial inkjet printing products, large format inks & cartridges under its brand name formujet. Shashank Ruiwale, President, Indigo Prints, comments, “OEM-quality is the benchmark for the quality standards of all formujet imaging products. We continually improve the quality of our productsto reach close to OEM quality. The aftermarket products share in the market is growing in size and volume, and to counter this, OEMs are coming up with their own strategies like introducing special miniaturized chips, newer technologies, complicated menu options, printer and cartridges ‘matched binding,’ etc. As OEMs create newer obstacles for the aftermarket supplies, it also makes it difficult for the end consumers to use the product suitably, makes life complicated for end user. This is also opening newer opportunities for aftermarket industry and happily so. Samsung takeover by HP, Lexmark takeover by Apex, etc have generated new equations and new possibilities. And aftermarket compatibles providers are coming up with their own ways overcome these restrictions and challenges.” He adds, “Anotherunpleasant trend is too many dealers in the market are competing with each other and bringing down the market operating prices (MOP) and consequently profit margins. To sustain this, they are bringing down quality so as to provide products at cheaper prices. In our case, we do not want to compromise on quality and
we import from the best providers from overseas, incorporating proper controls at every step of manufacturing, and controlling product specs. We will continue to deliver high quality. Customers are also shifting more and more towards using high-quality compatible laser cartridges in the place of OEM laser cartridges.” formujet’s product range also includes Continuous Ink Supply System (CISS), industrial inkjet printing products,CISS inks, sublimation inks, formujet photo inks, laserjet toner powders, toner cartridges for printers and copiers, refillable cartridges, compatible inkjet cartridges, ink tank System, jumbo cartridges, large format printers inks, large format printer cartridges, vacuum toner cleaning machines, inkjet cartridge refilling machine, inkjet accessory kit, laserjet component tray, un-inked fabric rolls, dot matrix ribbon ink, dot matrix ribbon cassettes, OPC drums, doctor blade, Sublimation heat press, ID cards and dragon sheets, PVC inkjet sheets, etc. Huge range of products and to maintain inventory and quality is humongous ask. Regarding the growing usage of color in home and offices, Ruiwale comments, “As for color segment is concerned, there are three areas—copiers, lasers and inkjet. On the laser side, used in corporate and institutions for office documentations, the growth is limited and hindered by technology-cost balance. But use of color is growing fast on the inkjet applications and users are enjoying new technology of low-cost ink tank printing solutions. In the copier market segment, inkjet is penetrating due to low-cost, low-
speed color option and jobbers are enjoying this new opening. The formujet has a very good product range of dye, pigment, nonfading color inks to meet the needs of a variety of customers.” Other merits of formujet include welldeveloped warehouse, budget-friendly prices, timely deliveries and a wide distribution network. formujet is supported by a state-ofthe-art R&D and sales departments manned by qualified, well-trained and experienced professionals to provide the latest technology products and services to the partners and then to the end users. Ruiwale proudly adds, “We have QC team manned by around 10 engineers.” Ruiwale further adds, “Providing products of good quality at competitive prices and at short time-intervals to meet the consumer demands are big challenges. Lack of awareness drives consumers to accept or receiveproducts of compromised quality, which are available at low prices. We have pan-India presence, though we are stronger in some pockets. We clocked an approximate annual revenue growth of 20% in FY 2017-18. We are trying to increase channel-penetration with more channelfriendly sales schemes. Also we are using online market-space to increase the reach and availability of our products. Concerning e-waste, we are compliant with all regulations and we vocally supported RCTA (Rajasthan Cartridge Recyclers Association) initiative. We will continue to support such efforts; we are staunch supporters of the campaign against e-waste and for environment protection.”
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Jyotsna wants to enhance presence of their brands in Rajasthan and the surrounding areas Jyotsna’s products are highly appreciated among clients for their excellent color vibrancy, colorfastness, easy drying brilliant gloss and depth. Further, they offer products in a wide range of specifications at reasonable prices.
Mr. Dharmendra Singh, Partner, Jyotsna Enterprises
J
yotsna Enterprises, established in 2011 at Bharatpur (Rajasthan), is a prominent trader and supplier of quality special compatible dye inks, LFP inks & cartridges and CISS for Epson, pigment inks and sublimation inks for Epson, also compatible inks and CISS for HP, Brother, Canon, and LFP cartridges for HP. Jyothsna’s product range is formulated and developed using superior quality raw materials procured from the reliable vendors who maintain international quality standards. Dharmendra Singh, Partner, Jyotsna Enterprises, comments, “Our brand name is Refillink for inks including pigment and sublimation inks, whereas Jyothsna is the brand name for other products like laser toner cartridges. We import mainly from China and Korea from proven providers that maintain high standards. Inks are our main selling products. People know us for our
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quality while purchasing our products that we provide excellent quality even though our prices are a bit higher than the market prices.” Jyotsna’s products are highly appreciated among clients for their excellent color vibrancy, colorfastness, easy drying brilliant gloss and depth. Further, they offer products in a wide range of specifications at reasonable prices. The company is backed by a state-ofthe-art infrastructure equipped with latest technology & machines that sprawls over a large area. The infrastructure facility assists their skilled team members to provide the complete assortment of inks and cartridges in bulk at a faster rate within short timeframes. Besides, they have separated their infrastructure into various units such as quality testing, R&D, warehousing & packaging, sales & marketing, etc where each unit is handled by professionals who have rich industry experience in their respective domain. And professionals in one department work in close coordination with professionals in other departments to understand the specific requirements of the clients and accordingly formulate the products. In their quality testing unit, each product is inspected using stringent procedures on various quality parameters to ensure high quality and flawless inks and cartridges are delivered to the end users. With rich industry experience and
knowledge, Jyotsna understands well the needs of its clients and always follows ethical business practices and competitive pricing policies that help in gaining an impressive client base. The company also accepts payments through easy modes like cash, cheque and DD as per clients’ convenience to provide them optimum satisfaction. Dharmendra elaborates, “The demand for sublimation inks has been steadily growing. Challenges in the market include the proliferation of poor quality inks imported from abroad which are sold at very low prices. These are upsetting the MoP and bringing down quality. Also there are several dupes in the market selling as OEM cartridges with OEM logos. Some OEMs tried to curb this fraud practice, but successful only to a limited extent. Now Epson is giving 3 black ink bottles free with the purchase of one OEM cartridge and this has negatively affected our business. However, due to our reputation and promotion in the market we are able to maintain our market-share.” Clients appreciate and admire Jyotsna’s products for their outstanding features, accurate dimensions, assured quality, longer service life, easy installation, strength, etc. Jyotsna is a client-centric organization that adopts innovative procedures and practices to meet customer expectations. The company always welcomes positive feedback or suggestions from clients in order to serve them better. With their CustomerFirst approach, they make sure that every customer gets support and technical assistance to utilize product potential and maximize its product life. Dharmendra concludes, “GST has been a very good development and our business has doubled after GST. Our annual growth rate is around 25% a year for the last few years. Demand for color inks and sublimation inks is increasing in our region. We want to establish our brands strongly in the coming years in Rajasthan and surrounding areas.”
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R.N.I. nO DELENG/2012/46000 | PostAl reg. No. DL(S)-01/3441/2016-18 | Date of Pub: 20 May 2018 | Postal Date: 24 & 25 of Same Month | Posted at: NDPSO
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