Imaging Magazine September 2018

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ISSUE 09 VOLUME 06 Monthly Magazine September 2018

40 Pages

www.imagingsolution.in THE BEST INFORMATION RESOURCE FOR IMAGING INDUSTRY IN INDIA

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Editor’s Desk

Publisher & Editor

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Editor in Chief

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Manoj Jha

Asst. Editor

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S. Goswamy

Staff Photographer

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Ajay Kumar

Product Head

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Anit Kumar

Marke ng Manager

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Tridip Dey

Marke ng Execu ve

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The traditional methods of manufacturing are based on subtractive manufacturing, which entails cutting out and hollowing out a piece of metal or polymer, and are, therefore, restricted by the tools available, while a 3D printer has the flexibility of manufacturing several types of designs.

Recently, HP Inc. launched HP Metal Jet, the world’s most advanced 3D printing technology for the high volume manufacturing of production-grade metal parts. Providing up to 50 times more productivity at a significantly lower cost than other 3D printing methods, HP Metal Jet is being deployed by manufacturing leaders GKN Powder Metallurgy and Parmatech for the factory production of final parts.

S. Du a, Raj Kumar Sujit Goswami

Dear Readers, 3D printing, or additive manufacturing (AM), could be a game changer. The technology “prints” or assembles a three dimensional object layer by layer, where each layer is like a thinly sliced horizontal cross-section of the object being made. An energy source like laser or electron beam is used with materials such as metal, polymer or resin in a regulated environment to convert a 3D design into object, one micro layer at a time.

Swapan Roy

Finance

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Sandeep Sarkar

Circula on Head

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Pratap Biswas

Circula on Asst.

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Ashish Ghosh / Ashok Paul

ROY MEDIATIVESujit Goswami HEAD OFFICE: A-23 1ST FLOOR, Okhla Industrial Area Phase - 1, New Delhi-110020 (India) P: 91-11-41602841, 65683896, 40536384-87 M: 09810380882, 09811346846, 09910146340, 09350468790 REG. OFFICE: 38-B/56 Block, C. R. Park, New Delhi-110019 (India) SOUTH REPRESENTATIVE: Chennai: Mr. K. Ravichandran Mob: 9884196503, 8939904504 Kolkata: 105/19, Dum Dum Road, Sil Colony, Kolkata-700074 (India) Mob: 09891666264, 09330922965, 09903392620 Orissa: C/o Royal Communica on, Shree Complex Room No. #7, Louchapada, Road, Brahmapur-760001 (Orissa) (India) Jibanananda Kar - 09439263711 E-mail : odisha.ncn@gmail.com, rajncn@gmail.com IMAGING SOLUTION Monthly News Paper, Printed, Published & Owned by Swapan Roy at 38-B / 56 Block, D.D.A. Flats, C. R. Park, New Delhi-110019 (India).

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CONTENTS

FAST TRACK

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ProDot to Take Their Partners on International Tour to Dubai in SEP 2018 Mr. Pramod Rajpal, CEO, ProDot

NEWS UPDATE

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FACE TO FACE High-Quality and Customer-Centric Approach are Keys to the Success of Rahul Enterprises

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Mr. Bhavesh Patel,

Proprietor, Rahul Enterprises

PRODUCT ROUNDUP

EXPANSION PLAN

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Printer Point to provide large format printer & copier machines spare parts to domestic and international customers

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Mr. Rakesh Aggarwal, Proprietor, Printer Point

TECH TALK Remanufacturing the HP Enterprise M750 Color Series Black and Color Toner cartridges

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INTERACTION End User Needs Best Quality Products Not Cheap Quality!!!

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Mr. Masood Khan, President,

Image Star Print Solutions Pvt. Ltd.

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N E W S U P D AT E Brother Products and Technology Now Available Through Strategic Toshiba Partnership

Brother International Corporation announced a strategic partnership with Toshiba America Business Solutions Inc., a provider of multifunction printers, managed document services and digital signage, to bring a new selection of laser printers, multifunction printers (MFPs) and scanners to Toshiba’s direct sales and authorized resellers and clients. With the addition of the Brother Workhorse Series lineup of monochrome and color laser devices, Toshiba resellers now can offer customers an extensive suite of award-winning business-class products1 to complement Toshiba’s industry-recognized lineup and meet the evolving workflow needs of today’s customers.“As the market continues to change, there is a need for channel partners to offer a full suite of scalable and secure products and solutions to serve the unique document management needs of each business, and this partnership does just that,” said Bill Henderson, vice president of marketing at Brother. “Integrating the Brother A4 (letter-size) hardware lineup and extensive portfolio of customized solutions and services with Toshiba’s top-flight A3 (ledger-size) lineup is a win-win that will provide dealers and their customers with a strong document management approach for long-term success.”In addition to the lineup of robust products, Toshiba direct operations and independent resellers will also have access to exclusive programs that aid resellers in securing contractual business.

One such offering is the Brother Value Print Program (VPP), designed to align with

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partners’ existing Managed Print Services (MPS) strategies with a focus on extended warranties and a lower Total Cost of Ownership (TCO) for the consumer. Brother offers enhanced collaboration through a portfolio of customizable solutions to streamline document management, providing customers with options to meet their unique business challenges. This portfolio includes document security, workflow solutions, mobile and cloud applications, and supported by the Brother Special Solutions Team (SST), a team of field service solutions engineers which assess a customer’s business challenge and designs the optimal document solutions approach for each customer’s environment.

“Our agreement with Brother supports Toshiba’s customer-centric approach of delivering best-in-class managed print services to end users,” said Bill Melo, Toshiba America Business Solutions chief marketing executive. “Combining Brothers’ A4 MFPs with Toshiba’s innovative hardware portfolio and industry-leading assessment and fleet management programs will provide a custom solution to more comprehensively address the specific document management needs of each client.”

CompTIA Report Examines the Multi-generational Workforce

Multiple generations of workers coexisting in today’s labor force have different views on the use of technology and carry stereotypes about their older or younger cohorts, but are in general agreement when it comes to career aspirations, according to a report from CompTIA, the world’s leading technology association.“Across generations, employees are looking for financial security, rewarding work that they feel passionate about, and some level of work/life balance,”

said Anna Matthai, senior manager, research and market intelligence, CompTIA.The report, “Managing the Multigenerational Workforce,” examines how generational issues are changing workforce dynamics.

The Millennial generation is now the largest portion of the workforce – approximately 35 percent, or 56 million workers. The nation’s workforce also includes an estimated 53 million Gen Xers and 41 million Baby Boomers. CompTIA surveyed approximately 1,000 business professionals whose ages span a huge chasm; in some cases, 40 years or more. Some themes, however, are common across generations.

WiZiX Technology Group Acquires CBS Imaging, DBA Complete Business Systems

WiZiX Technology Group Inc is proud to announce that it has acquired the assets of CBS Imaging, in Livermore, CA. This acquisition will serve as the springboard for WiZiX into the Bay Area market and will be followed shortly by an additional branch office in the South Bay. This purchase is the third completed by WiZiX since October 2017. Prior acquisitions include Stanton Office Machines of Fresno and Scott Technology Group of Sacramento. This unprecedented growth and acquisition activity has rapidly placed WiZiX on the map as a major player in the office technology market throughout the Central and Northern California regions. As WiZiX President Gary Johnson stated “The purchase of CBS gives us a great platform on which to build our business in the Bay Area.

CBS has an excellent service reputation and an outstanding customer retention history.

We can’t wait to build on that success. We feel there is a real opportunity for growth in the Bay Area and I look forward to investing in our company’s future here.”

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N E W S U P D AT E BTA Service Success Training Focuses on Fundamentals of Service Supervision, Management

On Oct. 1, the Business Technology Association (BTA) will begin presenting its new educational offering, BTA Service Success Training, an online training program for service

supervisors and managers that addresses the fundamentals of supervision and management.

With live lecture and discussion, the training will allow supervisors and managers to continue working in their jobs while learning at the same time. Taught by veteran service manager Ken Edmonds, this training program approaches the art and science of dealer service management at a near-college level. There will be assigned reading and collaborative projects for students to develop the skills they are learning. Since the program is conducted online, students can begin to apply the things they learn immediately. This program runs for 15 weeks, meeting twice a week. Each session will be between one and one-and-a-half hours, depending on the subject and level of participant discussion.

Sessions will be recorded so students who miss a session can watch the video and not miss the instruction. There will be graded quizzes and a final test. Edmonds will provide the results to participating dealerships for future reference. Supervisors and managers who take this course will have a better understanding of service departments and the actions they can take to increase productivity and profitability while boosting their teams’ morale and competence.

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Empowers the Art of Business at LEAD 2018

Toshiba America Business Solutions and Toshiba Global Commerce Solutions are teaming up to empower its business partners during LEAD (Learn, Engage, Act and Deliver) 2018 in Las Vegas. LEAD 2018’s theme of Empowering the Art of Business, celebrates the notion that each company is a unique collection of people, ideas, language, culture and brand. This concept epitomizes Toshiba’s collective belief that every client is unique.

Their work is their art, their employees the artist. More than 1,600 LEAD 2018 attendees — comprised of customers, resellers and technology partners as well as industry media and analysts — will receive a first glance at

Toshiba’s 13 just-introduced e-STUDIO multifunction printers (MFPs). The seven color and six monochrome additions to Toshiba’s award-winning e-STUDIO multifunction printer (MFP) line deliver up to 50 pagesper-minute to tackle the print, document management and workflow applications today’s organizations demand. Toshiba’s new products all incorporate Elevate, the company’s customizable user interface (UI) enabling clients to enjoy a completely custom-tailored experience supporting each customer’s unique requirements. Elevate enhances an organization’s overall efficiency and productivity by enabling document workflows and common tasks at the push of a button. The event’s 35 informationjammed educational sessions are tailored to help resellers increase profits while assisting

organizations to operate more efficiently, effectively and affordably. Attendees are also welcome to listen to LEAD 2018 keynote speaker and New York Times bestselling author, Shawn Achor, who will discuss the connection between happiness and success.

Other noted speakers include Keith Kmetz, program vice president of imaging, printing and document solutions, IDC and Judy Spitz, founding program director, Initiative for Women in Technology and Entrepreneurship in New York.“Our team is excited to host an event where key decision makers and industry leaders converge to collaborate, plan and prepare our resellers, customers and business partners for success,” said Bill Melo, chief marketing executive of Toshiba America Business Solutions and Toshiba Global Commerce Solutions. “Beyond the informative sessions on trending topics on office printing, document workflow, digital signage and retail commerce technology, our resellers and customers are encouraged to personally review our latest product innovations.”

Labelexpo Americas Formalizes FTA Partnership

The organizers of the Labelexpo Global Series have formalized their partnership with Flexographic Technical Association (FTA) for this year’s edition of Labelexpo Americas, the biggest of its kind in the region. Lisa Milburn, managing director for the Labelexpo

Global Series, explained, “We are delighted

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N E W S U P D AT E to work more closely with the FTA, thereby formalizing our longstanding partnership.

Flexible packaging is set to become the fastest growing segment of the labels and package printing industry. This offers huge potential for package converters, technology suppliers and brand owners, but also poses challenges for the flexo sector which needs to adapt to the demands of an ever-changing industry. “The percentage of Labelexpo Americas visitors who are interested in flexible packaging has grown year on year, while for our 2018 edition, 66 percent of over 450 exhibitor’s service flexible packaging and many will be launching flexible packaging products during the show. This progression is also reflected in the show content, including the Automation Arena and the educational program. It, therefore, felt right to work more closely with FTA for Labelexpo Americas 2018 and be at the forefront of the changing face of the industry.” Mark Cisternino, FTA president, added: “As 2018 marks the 60th anniversary since its inception, FTA’s core purpose remains providing vital technical and educational services to the label and package printing, and converting industry.

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ColorJet Records Highest Sales of UV Digital Printers at Media Expo

ColorJet India Ltd has recorded the highest sales of its UV digital printers at Media Expo 2018, New Delhi, among the several

exhibitions the company has attended till date.

The sales at Media Expo were led by its Verve Hybrid UV Flatbed/Roll-To-Roll Printer, which was launched at Media Expo for the first time.

After a successful launch in Australia, India’s largest manufacturer of wide-format inkjet printers launched its UV printer, the Verve Hybrid at Media Expo. Other Colorjet digital printers showcased at the show include other bestsellers like the Vulcan, Polo HQ, Verve Mini, Softjet Grand and Irisjet Pro.

The Verve Hybrid is capable of being a flatbed printer as well as a roll-to-roll printer.

It is capable of printing 3200x2000mm in flatbed size and 3200mm in roll form. This machine is equipped with V8 processor which delivers unmatched printing quality at lightning fast speed. The Verve Hybrid is equipped with unique UV LED Lamps, has a precisely calibrated wavelength, delivers emboss effect and long lasting quality. In case of breakdown, the carriage in the Verve Hybrid starts from the same place, as against the carriage moving back to its original position in case of conventional printers. This results in savings in inks, production time and wastage of media. “It is the perfect printing solution for complex and technical or industrial printing applications, where accurate and repeatable print geometry is critical,” Smarth Bansal, DGM (Product Management) at ColorJet India said. “The ColorJet team is very happy with the overwhelming response received during the Expo, especially for our UV printers. In fact, we have recorded the highest number of UV printer sales, particularly of Verve Hybrid during the show. This kind of response gives us an immense confidence to go more beyond expectations,” he added.

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N E W S U P D AT E

SAi Receives Software Certification for HP DesignJet Z6610 and DesignJet Z6810 Printers

SA International (SAi) announces that its market-acclaimed SAi Flexi software solution is certified for use with both the HP DesignJet Z6610 and DesignJet Z6810 printers. The certification helps ensure print providers and sign & display companies to streamline their workflow, increase their throughput and guarantee premium quality output for their customers. Applicable to FlexiPRINT, FlexiSIGN & PRINT, FlexiPRINT SE and HP FlexiPRINT edition v12, the certification officializes the software with HP’s stamp of approval and confirms that these Flexi solutions fully comply with its rigorous performance requirements for both DesignJet printers For users, this provides the assurance that the software will seamlessly integrate with their HP DesignJet printer without disruption to their print line. The certification also offers those users who require advanced production tools – such as nesting, tiling and color management options – access to a catalog of efficiency-enhancing tools. These include the ability to minimize material waste and maximize profit margins using Flexi’s new contour cut true shaping nesting tool. Users can precisely match the job spot colors with ease using Flexi’s spot color swatch tools.

Commenting on the certification, Eyal Friedman, vice president, Technical Services at SAi, says, “As this certification demonstrates, our software solutions continue to perform at the highest level to equip print providers and sign & display companies with a multitude of business-enhancing tools.”Designed as the world’s first and only all-in-one design, print and cut software solution, Flexi provides users with a comprehensive design-to-output workflow under one roof. Users have the choice to either purchase the software outright or via SAi’s subscription model. Subscribers have the financial flexibility to add extra licenses during peak periods as well as enjoy instant access to the latest upgrades.For print providers and sign & display companies, the certification can streamline their workflow, increase their throughput and guarantee premium quality output for their customers

Mutoh Wins Four Product of the Year Awards at 2018 SGIA Expo

Mutoh America, Inc., an industry leader in wide-format printers, was recently honored with the Specialty Graphic Imaging Association’s (SGIA) Product of the Year award for the ValueJet 1624X - 64 inch printer in the Solvent or Latex Ink Under 80” category, the ValueJet 2638X - 104 inch printer in the Solvent or Latex Ink Over 80” category, the ValueJet 1638UH - 64 inch UVLED hybrid printer in the “Flatbed/ Hybrid Under $100k” and ValueJet 626UF UV/LED flatbed in the “Tabletop Flatbed - industrial small item decoration” category. The competition recognizes the latest equipment and supplies currently on the market that are advancing the industry. “I’m proud that we won product of the year again making it six years in a row,” said Brian Phipps, president of Mutoh America, Inc. “It proves once again that Mutoh’s proprietary Smart Printing Technology in our ValueJet wide format printers are second to none making them best in class.”

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N E W S U P D AT E Konica Minolta India makes its first roll-to-roll label printing installation Konica Minolta Business Solutions has recently installed AccurioLabel 190, its stateof-the-art digital label printing solution, at Hora Art in India. The Hora Art installation marks the first roll-to-roll label printing

installation made by Konica Minolta India and further strengthens the company’s domain leadership position in the country. Pradeep Hora, Managing Director and Sanjay Hora,

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Director of the company, Hora Arts, said, “ We wanted a digital label printing solution which could seamlessly cater to our various small-lot printing requirements.

The AccurioLabel from Konica Minolta is perfectly suited to our business needs and allows us to deliver superior quality prints at fast speed, with better overall productivity and profitability.” Speaking at the latest equipment installation, Ashok Sethi, EGM PP & IP Sales, Konica Minolta Business Solutions India Pvt Ltd, said, “The growing demand for differentiated labels and packaging options has made it necessary for print and printing businesses to look beyond the conventional and towards more advanced, future-ready solutions.

The installation of AccurioLabel 190, our first roll-to-roll label printing installation in India, follows close on heels of its India launch and is proof that the print and printing market is ripe for disruption through technological innovation.”

A compact, high-performance digital label printer, the AccurioLabel 190 from Konica Minolta operates at the optimal intersection of performance, quality, and cost. It uses

dry toner electrophotography to deliver outstanding high-quality images. The Accurio Label 190 ensures extremely accurate image processing and formation for industrial printing requirements; the print quality is as high as the most high-end digital label printers and is comparable to offset printing. The AccurioLabel 190 also boasts of the highest speed and most stable printing performance in its class with per-minute speeds of 18.9m, 13.5m, and 9.45m, depending on the paper type. It can handle a wide range of media such as ordinary/matte paper, glossy paper, tack paper, synthetic paper, and film with paper thickness of 60-250 micron and maximum input width of 330 mm. All of this makes the AccurioLabel 190 perfect for new-age label printing operations such as small-lot printing, VDP, and barcode printing. The AccurioLabel 190 is equipped with advanced colour adjustment software, allowing it to deliver consistent, stable, and superior quality output from sample production to actual production. This enables the AccurioLabel 190 to ensure higher productivity and better profitability, even for small-lot printing.

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PRODUCT ROUNDUP UniNet Releases New, Multipurpose Toshiba MPT-T 8550 Absolute Black Toner

UniNet proudly releases new multipurpose Toshiba MPT-T 8550 Absolute Black toner formula qualified to work on Toshiba e-STUDIO 855, 853, 755, 723, 655, 603, 555 and 523 machines. The Toshiba MPT-T8550 newly produced multipurpose t o n e r formula was developed to work on over eight models which provides crisp dark prints, and high-density print quality as well as superior page yield and effective cost per page. This multipurpose Toshiba formula offers outstanding performance at a substantially competitive price and is qualified with all OEM and UniNet components.

Featured on an easy to handle 1-kilo bottle, this multipurpose toner formula presents to MPS providers and remanufacturers a higher value product to improve their profits, as well as the flexibility of carrying less inventory and fewer number of SKUs.

Sharp Introduces HighSpeed Multifunction Copiers

feature enables users to print from mobile devices using the free Sharp desk Mobile app.“We’re excited to introduce these new high-speed models in the Sharp product line,” said Shane Coffey, vice president, product management, Sharp Imaging and Information Company of America. “Sharp continues to drive innovation in the office by developing new document system products that raise the bar for multifunction copiers and printers.” The new MX-M6570 and MX-M7570 Advanced Series monochrome document systems replace the MX-M654 and MX-M754 models in the Sharp lineup and are available immediately for purchase via authorized dealers and direct sales.

Katun North America Introduces Toner Cartridges for Canon and KYOCERA Mita Applications

Katun Corporation is pleased to announce the introduction of toners for use in Canon and Kyocera Mita applications. Katun Performance toner for use in Canon imageRUNNER Advance 4525/4535/4551-series MFPs provides OEM-equivalent yields and outstanding image quality and is available at significant

cost savings vs. the OEM toner. This toner has been tested and approved at Katun’s Research and Development laboratory in Minneapolis, Minnesota, to ensure it meets Katun’s high image quality and performance standards. Dealers servicing Kyocera Mita

devices will be excited to learn that 18 new Katun Performance toner cartridges have been introduced for several popular OEM applications, including the Kyocera Mita Ecosys M 6530-series (TK-5142), Ecosys M 6035-series (TK-5152), Ecosys M 2635-series (TK-1152), Ecosys M 2040 DN-series (TK1172), Ecosys P 2040 DW-series (TK-1162), and Ecosys M 3655 IDN-series machines.

These products provide OEM-equivalent print quality, color reproduction and yields.

Katun products may be ordered by phone, fax or email, or via the Katun Online Catalog – the one-stop Internet resource that allows registered customers to locate and order thousands of Katun products while viewing real-time information about their orders and accounts.

Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC), announces two new high-speed monochrome document systems for busy workgroups and departmental environments. The new MXM6570 and MX-M7570 multifunction copiers

offer print speeds up to 65 and 75 pages per minute, respectively, and are designed for demanding customers that need superior performance. Both models offer an easy-touse 10” (diagonally measured) touchscreen display with tablet-style menu navigation. The new models also integrate easily with popular network applications and cloud services to help businesses manage their workflow more easily. The new MX-M6570 and MXM7570 also offer a variety of paper handling and finishing options to accommodate all types of business needs. Advanced options include a multi-folding unit that can produce five different types of folds, enabling users to create professional-looking pamphlets that get results. A standard wireless connectivity

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PRODUCT ROUND UP Whitebird is Soaring to the Fore of Innovation with an EFI Nozomi C18000, Canada’s First SinglePass, Ultra-High-Speed Corrugated Inkjet Press

Whitebird will offer faster turnaround and greater versatility in high-end corrugated packaging production with a new, breakthrough technology addition, the EFI Nozomi C18000 ultra-high-speed inkjet press from Electronics For Imaging Inc. The second-generation Hamilton, Ontario-based company is becoming a driver in the industry’s important analog-to-digital transformation with the award-winning press, the first single-pass, ultra-high-speed digital corrugated packaging production system to be installed in Canada. Whitebird will be able to produce premium shelf-ready packaging and corrugated displays in the exact quantities customers need with the Nozomi press. The Nozomi press shortens the time needed to launch new designs from weeks or months to just days, which means Whitebird clients throughout Canada and the U.S. will be able to drive greater product sell-through and better marketing performance with moretargeted corrugated packaging and display advertising strategies. “Our customers know they can achieve greater sell-through with clever versioning strategies and interesting new designs, but excessive analog runlength requirements often restrict them to only using packaging that they already have in inventory,” said Whitebird Vice President William Heikoop. “We looked closely at the single-pass offerings in the market, and it was clear that the EFI Nozomi press was the best option to provide more versatility in the corrugated packaging supply chain and better serve customers with superior-quality, directto-board digital print.”

Océ ColorWave 3000 Printing System Offers Reliable Wide-Format Printing for Creators

Canon U.S.A., Inc.has announced the launch of the new Océ ColorWave 3000 series of large-format color printing systems.

These next-generation printers are being launched on the heels of the announcement made earlier this year that over 10,000 Océ ColorWave printers, powered by this

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technology, have been installed worldwide.

Based on 10 years of customer use, the Océ ColorWave 3500 and 3700 systems offer hassle-free operation, consistent high-

quality output and the ability to handle a wide range of large format applications. The Océ ColorWave 3000 series incorporates a wealth of patented innovative technologies designed to help walk-up users save time and costs while increasing productivity. “The landscape of print is constantly changing as the needs of our customers evolve,” said Shinichi Yoshida, executive vice president and general manager, Business Imaging Solutions Group, Canon U.S.A. “The Océ ColorWave 3000 series was designed to provide a versatile solution for large format users to produce all of their applications, both the ones that they require today and those that they hope to produce tomorrow as they look to grow their business.”

Valtim Marketing Solutions Chooses EFI’s Midmarket Print Suite to Drive Efficiency and Growth

Electronics For Imaging, Inc. announced that Valtim Marketing Solutions in Lynchburg, Virginia, has chosen an EFI Midmarket Print Suite business and production workflow, with Pace software as its core MIS/ERP technology, to drive higher productivity

and efficiency. “We are updating our ERP, switching from a system that is not print-industry specific and is not serving our needs,” said Valtim Vice President of Operations David Baldree. Valtim’s current systems, according to Baldree, are siloed and require redundant data entry in several different places. “We anticipate the addition of the EFI solutions will improve accuracy and efficiency in inventory control and shop floor data capture, while ultimately providing more useful decision support for further operational improvements,” he said. Baldree joined the company six years ago and has been instrumental in a growth

strategy involving equipment and software investments. He was also heavily involved in implementing and managing EFI systems in his previous company.“ Of course, we looked at other options available on the market, but in the end, the EFI Midmarket Suite, including Pace and PrintFlow, was the best choice for Valtim,” Baldree said. Valtim is adding EFI Pace estimating in its Suite as a key element of the company’s new workflow. “In our current system, estimating is done outside of the ERP,” Baldree stated. “A typical estimator can do about 50 quotes in a month. With Pace, an estimator can do four times that. That’s just one example of how this ERP implementation will position us for further growth without an excessive need to add more staff.“I don’t think there is anyone out there that can offer the range of capabilities that EFI can within an integrated suite like this,” he added.

Epson Announces EcoTank and WorkForce Business Edition Printers

Epson America, Inc. announced a new business edition line of its highly successful EcoTank and WorkForce inkjet printers. All eight models are configured for commercial business, delivering more ink in the box and an extended warranty to meet the needs of small IT departments. “With the success of EcoTank and WorkForce printers in smallto-medium sized business environments, we recognized the benefits that these solutions can provide to our valued channel partners,” said Alan Chen, product manager, Epson America, Inc. “By broadening distribution to the commercial channel, we aim to open new opportunities for our resellers as they expand the offerings they provide.” Epson is a global technology leader dedicated to connecting people, things and information with its original efficient, compact and precision technologies.

With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors, watches and industrial robots, the company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables and robotics. Led by the Japan-based Seiko Epson Corporation, the Epson Group comprises more than 7 6 , 0 0 0 employees in 87 companies around the world, and is proud of its contributions to the communities in which it operates and its ongoing efforts to reduce environmental impacts.

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T E C H TA L K

Remanufacturing the HP Enterprise M750 Color Series Black and Color Toner cartridges

By Mike Josiah and the Technical Staff at Uninet

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he M750 series of color laser printers are based on a 30 ppm black and color Wide format (up to 12 x 18”) 600 x 600 Dpi engine, 3600 DPI with RET. The engine has a max duty cycle of 120,000 pages per month, comes standard with 1Gb Ram, plus an 8GB hard drive.

Because theory has not been covered in a long time, we will take a moment and run through the printer theory before we get started.

These cartridges come with an internal toner seal and a snap-on drum cover across the bottom to protect the drum. This cover also separates the developer roller from the drum so that when the cartridge is stored, the developer roller does not become flattened. See Figure 1.

The cartridges used in these machines are the: CE270A (Black)

13,500 pages $274 List*

CE271A (Cyan)

15,000 pages $448 List*

CE273A (Magenta) 15,000 pages $448 List* CE272A (Yellow)

15,000 pages $448 List*

* Pricing current as of July 2018.

All the toner cartridges are considered part of the 650A series.

These cartridges use chips that’s need to be replaced each cycle.

HP-M750 Color Printing Theory The Color toner cartridge printing process happens in s series of stages or steps.

For the purpose of this article, we will call them stages. Figure 2 shows the basic layout of the cartridges and how they relate to oneanother and the printer. The laser units are on the bottom, the cartridges are at an angle, and the ITB is on top. Figure 3 shows the complete image formation process

Fig. 3

In the first stage, light from the preexposure LED strikes the drum to remove any residual charges from the drums surface. See Figure 4. Then the Primary Charge Roller (PCR) places a uniform negative DC voltage on the OPC drum surface. The amount of the negative DC voltage placed on the drum is controlled by the printer’s intensity setting.

See Figure 5

Fig. 1

The printers based on the M750 engine are the: HP LaserJet Enterprise

M750n

HP LaserJet Enterprise

M750dn

HP LaserJet Enterprise

M750xh

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Fig. 2

Fig. 4

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Fig. 5

In the second stage, a laser beam is fired onto a rotating mirror (called the scanner). As the mirror rotates, the beams are reflected into a set of focusing lenses.

The beams then strike the drums surface, reducing the negative charge and leaving a latent electrostatic image on the drum. The areas where the lasers did not strike the drum will retain the higher negative charge.

These machines have gone back to using just one laser/scanner unit for all four colors. See Figures 6 & 7.

Fig. 6

Fig. 7

The third or developing stage is where the toner is developed on the drum by the developing section (or supply chamber), which contains the toner particles. The development stage is actually made up of two steps: toner charging, and the actual development. In the toner charging stage, the toner stirring blade turns inside the hopper.

As it turns, friction causes a negative potential to develop on the toner. In addition, a foam feed roller brings the toner to the developer roller and also places a negative charge on the toner. These two charges help ensure a uniform charge on the toner. Once the toner is properly charged, the toner will coat the developer roller. The toner is also held onto and attracted to the developer roller by another negative DC bias voltage. This voltage is controlled by the printer’s intensity setting and causes either more or less toner to be attracted by the developer roller. This in turn will either increase or decrease the print density. The amount of toner on the

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developer roller is controlled by the doctor blade, which uses pressure to keep the amount of toner on the roller constant.

As the laser exposed areas of the OPC Drum approach the developer roller, the toner particles are attracted to the drum’s surface due to the opposite voltage potentials of the toner, and laser exposed areas of the OPC drum. See Figure 8

In the fifth stage, the image is then fused onto the paper by the fuser assembly. The fuser Assembly is comprised of the upper heating assembly and lower pressure roller.

The lower pressure roller presses the page up into the upper heating assembly which then melts the toner into the paper. This heating assembly consists of a flexible sleeve with a ceramic heating coil inside. This type of fuser affords “instant on” fusing with little to no wait time, and low power consumption. See Figure 12

Fig. 8

The fourth stage is the transfer stage. This is where there are some large differences from monochrome printers and also from other color lasers. In the Primary transfer stage the transfer roller which is located directly opposite each OPC drum, places a positive DC bias charge on the back of the ITB or Image Transfer Belt. Each toner cartridge has a separate transfer charge roller. The image is transferred from the drum directly to the ITB. This process is repeated for each color cartridge in the following order: Yellow, Magenta, Cyan, and Black. At the same time, the paper is moving between the Secondary transfer roller and the ITB. As the ITB passes the Secondary transfer roller, the positive charge is picked up, and draws the negatively charged toner off the Belt and onto the paper.

Note that this entire process is upside down from most previous Hp engines. The ITB and transfer rollers are on top of the OPC drum, not underneath it. See Figure 9

Fig. 9

The paper separates from the ITB belt as the belt turns back down to start the process again. The static charge on the back of the paper is decreased with static charge eliminator. This helps stabilize the paper feed, and also prevents toner flares (spots) under low temperature and low humidity conditions. See Figures 10 & 11

Fig. 10

Fig. 11

Fig. 12

ITB Cleaning: The ITB is cleaned by the ITB cleaning blade. The ITB wiper blade scrapes off the residual toner and an auger moves the toner to the toner collection box. See Figures 13 & 14

Fig. 13

Fig. 14

OPC Drum Cleaning: The drum is cleaned after the image is transferred to the paper by the wiper blade. This part is fairly standard; the wiper blade scrapes the toner off the drum, and the recovery blade guides it into the waste chamber. See Figure 15

Fig. 15

These printers can print in full color or in black-only modes. To print in the black only mode, the printer disengages the developer rollers in the cyan, magenta, and yellow cartridges. This process also takes place with the Primary transfer rollers and the ITB belt.

See Figures 16 & 17

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Fig. 18

T E C H TA L K 1) Remove the spring from the label side of the cartridge. See Figure 19

4) On the gear side, press in on the plastic locking mechanism. See Figure 26

Fig. 19

Fig. 26

2) With a razor knife, carefully shave the plastic from the heads of the hinge pins on both sides of the cartridge. See Figures 20, 21, 22 & 23

5) On the opposite side lift up on the black lever. Lift the two halves apart. See Figure 27

Fig. 16

Fig. 17

Printer Calibration: At the start of all this is the cartridge detection process, toner level detection, and then the calibration cycle. The printer will calibrate itself whenever the printer is turned on (Within 15 minutes), when a new toner cartridge is installed and after 48 hours of run time. Calibration consists of a solid block and halftone of each color being printed to the ITB. As the printed areas get to the top of the belt, a sensor will detect them, measure the density, and adjust the printer accordingly.

See Figure 18

Fig. 20

Fig. 27

6) On the waste chamber, remove the two screws from the drum gear end cap.

Press in on the tab as shown and remove the end cap. There is no need to remove the opposite side end cap. See Figures 28 & 29 Fig. 21

Fig. 22

Fig. 28

Fig. 18

Running test prints and cartridge troubleshooting will be covered at the end of this article.

Required Tools 1) Toner approved vacuum.

2) A small screw driver (Common Style) 3) A Phillips head screwdriver 4) Needle Nose Pliers Supplies Required Toner for use in the HP M750 cartridges New replacement chip New Long Life Drum New Wiper Blade New Doctor Blade [Optional] Drum Cover Lint free Cloths Conductive grease The pins in these cartridges are stepped.

In other words the outside is thicker than the inside. To remove the pins, you must carefully shave the plastic away from the pins. The procedure is described below

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Fig. 23

3) Remove the pins with flush cutting wire cutters. The smaller pin fits on the contact side of the cartridge, the long pin on the label or gear side. See Figures 24 & 25.

Fig. 29

7) Remove the drum. See Figure 30

Fig. 30

Fig. 24

Fig. 25

8) Remove the PCR by lifting up on the black and white PCR locking arms. Remove the PCR, the arms will stay in place. See Figure 31

Fig. 31

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T E C H TA L K 18) Install the end cap and two screws.

Place a small amount of White Lithium grease on the drum hub. See Figure 45

9) To remove the wiper blade, the amber film assembly needs to be removed. Slide a razor knife under the plastic mounting bar, and remove the assembly. See Figures 32 & 33 Fig. 38

13) Install the new wiper blade and 2 screws. If you removed the WB glue, seal the back edge of the blade with the silicone now.

See Figure 39 & 40 Fig. 32

Fig. 45

19) Place the waste chamber aside.

20) On the supply chamber, remove the two screws from the gear side end cap. See Figure 46

Fig. 39 Fig. 33 Fig. 46

10) Remove the two screws from the wiper blade. Slide the razor knife along the back edge of the blade to release it from the glue. Remove the Wiper blade. See Figures 34, 35 & 36.

21) Pry up on the small tab and remove the end cap. See Figure 47

Fig. 40

Fig. 34

14) The amber film assembly is held in place with double sided tape. If this is not sticking or a new wiper blade is being used, replace the tape. Replace the film assembly.

See Figure 41

Fig. 47

22) Remove the seal take-up gear. See Figure 48

Fig. 41 Fig. 35

15) Clean the PCR with your preferred cleaner and install in the cartridge with the PCR holders. Make sure you lock the locking arms in place. See Figure 42

Fig. 48

23) Remove all the gears as shown except for the mixing blade gear and the sealing strip gear. The mixing blade gear is attached to the mixing blade inside the hopper and is very difficult to re-attach properly. See Figure 49

Fig. 36

11) Clean out all the waste toner from the chamber. Try not to get any toner on the WB seal if possible.

12) Clean the felt seals on each end of the wiper blade. If the WB glue has toner on it, clean it off with alcohol and a foam swab. If it does not become sticky again, it needs to be removed and a good silicone caulk used to seal the blade off. GE 100% Silicone and Phenoseal are two good brands for this. See Figures 37 & 38

Fig. 42

See Figures 50 51 & 52 16) Place conductive grease on the black holder side of the shaft. See Figure 43 Fig. 49

Fig. 43

17) Install the drum. Short hub side onto the long drum ground/axle pin. Make sure there is conductive grease on the drum ground/axle pin See Figure 44

24) On the contact side, remove the screw, pry up on the small tab and remove the end cap. Watch out for the developer gear assembly. This is a three piece gear set that may come with the end cap. See Figures 50 51 & 52.

Fig. 50

Fig. 37

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Fig. 44

Fig. 51

Fig. 52

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FA C E T O FA C E

High-Quality and Customer-Centric Approach are Keys to the Success of Rahul Enterprises

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ahul Enterprises is a Mumbaibased, fast-growing provider of aftermarket copier toner and reconditioned copier cartridges.

In an interaction with Imaging Solution magazine, Bhavesh Patel, Proprietor of Rahul Enterprises shares their company’s policy, principles and strategy.

Patel concludes, “In future, we want to enhance our presence in the areas where we are not yet strong like UP, AP, Telangana, Kolkata & Eastern India by increasing our partner-network. By the end of 2018, we are launching anew copier tonerwhich is of very superior quality and this will be meantonly to be exported to other countries. We have toners and cartridges for all premium models and brands of copiers.”

Bhavesh Patel shares, “We started our company in the name of Kataria in 1997 providing only printer consumables like toners and spare parts. In 2003, we started Rahul Enterprises to only copier Discussing about their toners and reconditioned copier channel policy, business cartridges—black and color. Next, strategy and customer-centric we purchase empty copier cartridges approach, Bhavesh Patel from China which are sent to Japan concludes, “We do business where the empties are reconditioned taking minimal margins and sell with copier toner and come to us Mr. Bhavesh Patel, Proprietor, Rahul Enterprises in high volumes. We buy in big with best quality. We provide these quantities so we also get good reconditioned toner cartridges to price from the quality-proven providers the Indian users (through our partners) Bhavesh Patel shares, “Our registered currently without brand name; right now from abroad. This helps us to give our brand name for copier toners is CET. We products to partners at competitive prices we have not given a brand name to these procure our copier toners with world-class reconditioned copier cartridges.Now,our who can sell to the end users at affordable quality from Japanese providers; in terms prices. We always strive to give the best Kataria vertical continues to provide of quality our copier toners equal and possible support to our partners so that they printer consumables only on a small scale.” even exceed the best compatible copier will grow,be happy, which will ultimately Talking about the positive impact of GST toner brands in the market. We do not help us to grow. Most importantly, we also on their business, Bhavesh Patel asserts, even compare our quality with the smaller take into account the end user needs and “After GST implementation,the problem brands. Our prices are very competitive satisfaction which will ultimately leads to of multiple taxation and the related hassles because we work with minimum margins. growth in our business in the end. We insist have come to an end and there has been We do business only through only through our partners to always follow customersignificant improvement in our business. our partners—no direct sales to the centric approach in all their activities, GST gave a big boost to the businesses of end users. We have a well-established because the trust and satisfaction of end providers like us who operate in the white network of partners across the states of users in our products is very important. market and it has also considerablychecked Rajasthan, MP, Gujarat and Kerala, where If the customers are satisfied, it will the businesses working the grey market. we are doing good business. We also have automatically improve business for us and From 2003-2017, our business grew at some partners in Tamil Nadu, Guwahati, for our partners.Hard-work from our side a slower rate,but from 2017, after GST Kolkata,Delhi and UP. Market is growing and our partners’ side,high quality of the came into force, we saw a big jump in day-by-day and we see a lot of opportunity products, good planning, customer-centric our growth rate and now we are growing for copier consumables in the Indian attitude, decent price, etc all are important annually at 25% and above.” market in the coming years.” forthe long-term success of ours and our Talking about their brand and USPs, Regarding future plans, Bhavesh partners.”

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Printer Point to provide large format printer & copier machine spare parts to domestic and international customers “The company planning to expand the geographical reach of business operations by reaching more territories and adding more customers. We are also planning to provide Door Step Printer Repairing Service at different locations in India in near future.”

Mr. Rakesh Aggarwal, Proprietor, Printer Point

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rinter Point (a sister concern of Etasi Group) was founded in 2014 in Moga (Punjab) to provide imaging consumables. They provide products offline and also online via their e-commerce platform PrinterPoint.co.in. Their product portfolio includes printer parts for inkjet machines, laserjet machines, dot matrix, thermal printers, ink cartridges, toner cartridges, refill ink and toner powders; and office supplies such as inkjet photo paper, laminators, thermal, lamination pouches, under their brand name MAX. Rakesh Aggarwal, Proprietor, Printer Point, comments, “Our present focus is to reach the users across India. We also started exporting the material to different countries. We have printer consumables for all the big and widely used brands like Brother, Canon, Epson, HP, Konica Minolta, Kyocera, Samsung, Xerox etc.”

Printer Point aims to extend their reach to all the cities in India and also to T3 and T4 cities and rural areas pan-India.

With their main focus on relationships, availability and affordability, the MAX brand strives to provide high quality products that ensure long-term customer satisfaction and customer retention.

Talking about their areas of operations,

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Rakesh Aggarwal clarifies, “Our network is spread across India and we have a sizeable number of customers in South India too.

At MAX, a customer gets all kinds of Printer Spare Parts at affordable prices. We believe in building long-term relationships with customers by providing them good customer support and delivering the products on time.

Printer Point is manned by experienced and qualified professionals. All the products are tested according to strict quality control procedures. Printer Point has a state-ofthe-art warehouse in Moga to ensure the safe preservation of the stock, damage-free handling, strong packaging and dispatching to the customers.

Talking about the challenges and future plans, Rakesh Aggarwal shares, “One challenge we are facing is orders and deliveries to rural areas often get delayed due to non-availability of a good courier services, hence resulting in delay of deliveries. Next, providing COD services is a challenge too. Nearly 60% of our total orders are done as COD and if the customer rejects to accept the package at the time of delivery it leads to loss to us. So as to minimize this risk, we started taking the security charges in advance for their 1st order.”

The company secures raw materials from quality-proven vendors, importers and traders. Customer satisfaction as the main objective, the Printer Point strives to provide the best after-sales-service.

Talking about the impact of GST, Rakesh Aggarwal asserts, “GST is not an issue for us at all. We had been following all tax procedures even before the GST was launched. All our transactions are very transparent and straight and done with GST invoice. We provide GST invoices to all the customers, whether it is a B2B transaction or a B2C transaction.”

Talking about future plans, Rakesh Aggarwal concludes, “We are planning to expand the geographical reach of our business operations by reaching more territories and adding more customers.

We also want to provide Door Step Printer Repairing Service at different locations in India. Next, soon we will launch ‘Renting of Printer’service with good availability across India. In near future, we want to provide large format printer spare parts, copier machines spare parts to both domestic and international customers. We want to establish MAX brand strongly across India. We are satisfied with our current performance and confident about future growth.”

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ProDot to Take Their Partners on International Tour to Dubai in SEP 2018

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products, sales, distribution and GST. The tour will have fun, experience-sharing and discussions about solutions to the general challenges. Though today there are many means of communication, it would be a great pleasure to see all our partners personally at the event at one place would be a rare and exciting opportunity and experience.”

roDot is the brand name of Datalink Industrial Corporationis an ISO 9001:2008; CE and FCC certified company based out of New Delhi. ProDot, with branch offices spread across the nation, for the past three decades, has been engaged in the manufacturing and distribution of a wide range of printer consumables and IT peripherals across different regions of India. In the recent years, ProDot witnessed a remarkable growth in the industry. In an interaction with Imaging Solution magazine, PramodRajpal, CEO of ProDot, shares their company progress, future plans and incentive tours for their performing partners.

Pramod Rajpal shares, “All our products are doing well in the market and we have been witnessing excellent growth.

Earlier, we had conferencecum-pleasure trips in Manali, Goa, Nanital and Goa in India for the performing partners.

Our aim for organizing these tours is to inspire and motive the partners. During these tours, partners have the opportunity to participate, interact, learn, enjoy and get motivated to perform still better. All our previous tours have been very successful. Now we are going on an international tour to Dubai in Sep 2018.”

ProDot’s wide range of products includes DMP and laserjet compatible cartridges, refilling aids, computer peripherals, computer accessories, laptop accessories, photo papers and antivirus products. ProDot puts continuous efforts to expand their product-line in the best possible manner. ProDot’s products are specially designed

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Mr. Pramod Rajpal, CEO, ProDot to give value to the customers.

ProDot offers a wide variety of model-wise compatible tonerprinter cartridges to best suit the printers of the leading brands like HP, Samsung, Canon, Epson, Brother etc.

Coming on to quality, their compatible cartridges are comparable to OEMs and available at a fraction of cost.

Also ProDot offers the best quality compatible toner powders for the black and color toner cartridges and assures the maximum page yield and quality prints comparable to OEMs. ProDot’s PMS feature ensures accurate matching of all essential components.

Recently, ProDot introduced a sales incentive scheme according to which the high performers will be taken to Dubai on a pleasure-cuminteraction trip. Talking about

this scheme, PramodRajpal comments, “We introduced a 4-month (April, May, June, July 2018) partners’ sales scheme and performance assessment program. Nearly 400 partners have achieved the set targets. These partners come from different states and regions of India—Kashmir to Kanyakumari and Gujarat to Nagaland. Of these, 250 partners will be going with us (as nearly 150 partners announced their inability to join us due to personal engagements and reasons) on an international tour to Dubai in September 22-to26 2018for 5 days and 4 nights. I thank my team for organizing this tour and also the participants who performed well to make this a meaning full event. During this tour, we will discuss different and important issues including

ProDot has a wide distribution network with 10 branch offices, more than 600 distributors and 12,000 plus retailers spread across the country. This strong distribution channel makes their products easily accessible to the endusers.

Datalink Industrial Corporation ensures its every product manufactured is closely tested and inspected by quality engineers before it is dispatched to the customers.

As a message to partners, PromodRajpal comments, “We and our partners, all must maintain decent ethical standards while doing business. Apart from that the mantras for success are hard work and willingness to take calculated risk. If partners maintain these principles, it will bring success and pleasure to everyone and this is my message to partners. And I want to thank all our partners who have been very hardworking and cooperative with us althrough.”

ProDot has already joined ‘Make in India’ campaign with their keyboards and mice being manufactured at their production house in Dehradun. At ProDot, the staff respects ecology, economy and customer satisfaction with spirit and commitment.

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INTERACTION

End User Needs Best Quality Products, Not Cheap Quality!!!

Image King had several warehouses in Chennai but now they shifted their operations to a single, bigger, wellequipped, state-of-the-art warehouse, to consolidate their logistics Mr. Masood Khan, President, Image Star Print Solutions Pvt. Ltd.

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s we all know that IMAGE STAR is a company with the largest network in imaging products with its flagship brand IMAGE KING, it is perhaps the KING of the industry. We may not find any refiller or trader dealing with compatible toner cartridges being unaware of IMAGEKING brand.

Founded in 1995 Chennai as its head office by Mr. Masood Khan, it became the leader within the first few years in South India. Step by step Image Star opened eight offices in different regions to caterto the needs of business partners. When we talk about the strength of Image Star, it refers to its wide network starting from Jammu and Kashmir to Kanyakumari. Similarly from west to east, in fact the company opened office cum warehouse in Guwahati to cater to the demand in suppliers of North East Region. One should appreciate the courage of the founder in taking the brand to North Eastern States many years before when it was treated as an unapproached area for toner powder and printer parts.

Image star shifts its operations to a new advanced warehouse in Chennai with an area of 20000 sq.feet making it a single, bigger well equipped, state of the art warehouse to consolidate their logistics.

Image King Commands highest market share in toner cartridges with widest range.

Similarly further to installing the new fully automated bottling unit at headquarters

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the capacity has gone upto 35,000 bottles per day, which has made Image Star to reach the top slot in the industry.

Regarding the cartridge parts, Image King has always been the best choice of refillers because of its high quality parts sourced from leaders in the industry.

Recently Image King has opened an exclusive outlet in Jammu called Cartridge Mall, dealing with only Image King Products in association with Mr. VikramKapoor and it is a big hit.

Mr. Khan says the Indian aftermarket business is keep on growing after the GST implementation, which has made almost all the shopkeepers , small and big companies to completely switch over to computers.

Wherever we find computers, obviously the use of printers is essential, therefore increasing the demand for printer cartridges and printer parts. Hence it is not only the biggest opportunity but the biggest challenge also to supply the best quality products.

User Always Needs Best And Uninterrupted Printing And Not Cheap Quality.

It is very important to realize that we are supplying compatible cartridges and we should also understand the cost of OEM cartridges, so the users are prepared to pay high price for better quality and when the users doesn’t get the desired quality they shifted back to OEM. Hence the best

IMAGE STAR Inaugurates Exclusive Showroom Cartridge Mall in Jammu, in association with their partner & distributor, Mr. Vikram Kapoor. The new outlet will sell the entire range of IMAGE KING’s products and is set to strengthen the brand image of Image King (the brand name of Image Star), in and around Jammu, among the dealers and consumers. possible way to increase the turnover and business as opportunities is to supply the best quality products and not price oriented products. Mr. Khan says it is easy and faster to develop in the industry if the products you supply is better and trouble free with high yield. Mr. Khan also attributes his success to being honest to the business partners as well as to the Imaging Industry.

Mr. Khan wishes each and everyone in the aftermarket industry with most and more as he foresees a big opportunity to grow.

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R.N.I. NO DELENG/2012/46000 | POSTAL REG. NO. DL(S)-01/3441/2016-18 | Date of Pub: 20 Sept. 2018 | Postal Date: 24 & 25 of Same Month | Posted at: NDPSO

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