Imaging dec 2017 by IMAGING SOLUTION

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ISSUE 12 VOLUME 05 Monthly Magazine December 2017

36 Pages

www.imagingsolution.in THE BEST INFORMATION RESOURCE FOR IMAGING INDUSTRY IN INDIA

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Editor’s Desk Dear Readers, As per latest IDC Asia Paciﬁc Quarterly Hardcopy Peripherals Tracker, 2017 Q3, the HCP market in India had a record high quarter crossing 1.1 million unit shipments in a single quarter. The market grew by 24.2 percent year-on-year (YoY) and 57.2 percent quarteron-quarter (QoQ) growth,. Inkjet shipments crossed 500,000 units for the ﬁrst time ever in India with overall shipments touching roughly 579,371 units, a stellar growth of 25.5 percent YoY while laser printers market including copiers also had its best quarter since 2014 registering total shipments of 486,947 units with 24.8 percent YoY growth. HP Inc. remained the overall market leader in HCP with a share of 41.9 percent with a 19.9 percent YoY growth and 39.8 percent QoQ growth. However, HP lost its top position in Inkjet market to Epson owing to latter’s strong ink tank portfolio and ended 2017Q3 with a unit share of 37.6 percent. HP Inc. continues to be the market leader in laser HCP (Printer-based) market with 54.7 percent market share. As per IDC India Monthly City-Level Printer Tracker, Laser HCP (Printer-based), demand from East Zone outpaced demand from West and South Zone with HP comfortably leading the way. West Bengal was only second to Maharashtra in terms of demand for Laser HCP (Printer-based) printers overtaking the likes of Delhi, Rajasthan, Uttar Pradesh, Tamil Nadu etc.

Swapan Roy Editor & Publisher

publisher & editor

swapan roy

editor in Chief

Manoj Jha

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staﬀ photographer

ajay kumar

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tridip dey

Marketing executive

s. dutta, Raj kumar

Finance

sandeep sarkar

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pratap Biswas

circulation asst.

ashish Ghosh / ashok paul

system Manager

Vijay

sujit goswami

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contents News Update

regional player

Hem Enterprises: Top Class Refiller & Remanufacturer in Saurashtra Region

tech talk Xerox Phaser 6510 Toner

expansion plan Product Roundup

NP Tech Brand Aiming at Major Expansion in Coming Years

Mr. Shrivats Agrawal

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n e w s u p d at e Konica Minolta’s Kay Fernandez Named YWCA Bergen County TWIN Honoree Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta), announced that Kay Fernandez, senior vice president of marketing for Konica Minolta, has been named an honoree by Tribute to Women of INfluence (TWIN), an initiative of YWCA Bergen County that recognizes women who have excelled in their fields and made significant contributions to create cultures in which women can thrive. The award was presented on Dec. 7 at TWIN’s 42nd celebration at Maggiano’s Little Italy Restaurant in Hackensack, NJ. “I am honored to accept this award as recognition for the efforts that Konica Minolta has made to support and inspire women within our organization. Our leadership team is committed to ensuring women are represented and have opportunities to lead,” said Fernandez. “Just as important, is fostering a collaborative and supportive culture that encourages advocacy. We have amazing employees, specifically the women of Konica Minolta. The more women support each other, the stronger we are together.”The award highlights the work of exceptional women that have been nominated and honored by their firm’s executives, and also recognizes the role of employers in providing advancement opportunities for women in the workplace. Honorees and their organizations are celebrated with the TWIN event, media recognition, and year-long acknowledgment as part of YWCA Bergen County’s mission to empower women and girls. TWIN honorees are selected by leading Bergen County (NJ) businesses and organizations based on their outstanding achievements in their organizations as well as contributions to their communities. The event’s keynote speaker, Melba Wilson, founder of Melba’s Restaurant in New York City, explored how reinvesting in our local communities is at the heart of success.“Kay Fernandez and all of our 2017 TWIN honorees are women of influence, action, and commitment who are key to extending opportunities to other women to learn, grow and lead,” says Helen Archontou,

CEO, YWCA Bergen County. “Their organizations provide environments that make this continual process of development and renewal possible, creating opportunities for more women to become leaders in the workplace and the community.”

ECi Appoints Sam Miller as Chief Revenue Officer ECi Software Solutions announced that Sam Miller has joined the company as Chief Revenue Officer. Miller will direct ECi’s worldwide sales and marketing teams from ECi’s Fort Worth headquarters, as well as generate new processes, ideas and strategies for the company’s continued organic growth. Carrying on ECi’s practice of building strong customer relationships, Miller will focus on providing the best solutions to meet customers’ needs to help them reach their goals, grow their businesses and drive their profits.“Sam has a proven track record as a top software industry leader with a strong customer-centric skillset,” said ECi President and COO, Trevor Gruenewald. “He is a natural fit for ECi and brings high energy and a systematic approach to his leadership. Sam has developed strategies that have accelerated the growth of some of the world’s most successful technology companies. His insight and passion for the SMB market align with ECi’s objective of supporting the entrepreneurial spirit and profitable growth of our customers. We are pleased to have Sam take on this new role to provide his inspiration and leadership.”Miller previously worked at Dell Technologies in a range of sales leadership and business development roles. In his most recent position as Senior Vice President of Inside Sales and GM MidMarket, Miller was responsible for leading the Dell EMC North America Commercial inside sales organization with $14 billion in revenue, 1,500 team members, and 182,000 public and commercial customers. Miller commented, “I am extremely excited to join the ECi team. Having served the SMB customer segment for the past 18 years, I have a passion for leveraging technology that enables them to grow and thrive. Joining forces with an amazing team that has an impressive portfolio of solutions is exciting; I can’t wait to see how we can continue to grow together.”

Delacamp CEO Volker Kappius to discuss at World Imaging Virtual Conference Delacamp AG president Volker Kappius will discuss the evolution of toner cartridge architecture and how this affects the remanufacturing process, at the World Imaging

Virtual Conference, to be held January 1011, 2018. Over the years, what tricks have the OEMs incorporated into the modernday cartridge? How is the aftermarket tackling these challenges? Kappius will give an overview about the “battles” between the OEMs and aftermarket. He will also outline the monumental evolution of color laser printing.

Image Star Celebrated 22nd Anniversary Image Star Print Solutions Pvt Ltd, a leading Chennai-based provider of imaging products under their popular brand name IMAGE KING, celebrated their 22nd anniversary of their successful venture on Nov 29. Led by Khan, Image King believes in the motto ‘Live To Work’ against the normal practice of ‘WORK TO LIVE.’ IMAGE STAR, incorporated in 1995, is driven by the objective to serve the imaging industry with the best and quality products. Under their flagship

brand IMAGE KING, they provide high quality toner powder, toner and inkjet cartridges, OPC drums and many more. The brand works with commitment towards customers and suppliers. IMAGE STAR with a wide network of dealers and distributors throughout India strives to work with distributors to ensure mutual benefits. By dealing with IMAGE KING products, the dealers apart from best quality also get a satisfaction of good profitability, supported by a strong channel-friendly policy. All IMAGE KING Products are available with the latest technology and hence are readily accepted and appreciated by the industry. IMAGESTAR has always been the first in presenting the latest and best in the industry.

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n e w s u p d at e Oval Partners Makes Strategic Investment in Caltronics Business Systems Oval Partners announced a new partnership with Caltronics Business Systems, an independent office technology dealer with 12 offices throughout Northern California and Arizona. Headquartered in Sacramento, CA, Caltronics has been providing leadingedge office technology supported by awardwinning service to a diverse client base for over 40 years. For seven years running, Caltronics has been recognized as a national

“Top 50 Dealers” by OfficeDealer Magazine for customer service and support. In addition, they are consistently ranked among Konica’s top dealers in the U.S. “We are very excited to join forces with Oval Partners and FlexPrint LLC in our next phase of growth,” said Dan Reilly, CEO of Caltronics. “We see a significant opportunity to expand our market share and enhance our service offerings through our partnership with FlexPrint, LLC, providing more opportunities for our employees and more choices for our customers. Oval’s unique ability to partner with founders and entrepreneurs is quite evident as they collaborate with Frank Gaspari and team to capitalize on a very attractive market opportunity that exists today in our industry.” “This investment marks an important milestone for FlexPrint LLC,” states Frank Gaspari, CEO of FlexPrint LLC. “We are pursuing and executing on an aggressive expansion plan and the addition of Caltronics to our portfolio of partner companies speak volumes to how unique and dynamic this initiative is.” Dan Reilly, who will be an equity holder in FlexPrint, LLC, as well as the entire Caltronics executive team will remain in

their current leadership roles to preserve Caltronics successful 40-year history of serving their customers.

George P. Johnson Invests in EFI VUTEk FabriVU Printer to Remain at Leading Edge of Event Marketing

Electronics For Imaging, Inc. announced that global event marketing giant George P. Johnson has installed an EFI VUTEk FabriVU 340 soft signage printer in its Nashville production and graphics facility. The company is leveraging the superb quality and high output of the printer to meet growing demand for soft signage and solidify its position as one of the world’s top event marketing agencies.“We are a 104-year-old company and in order to stay the leading event and experiential marketing agency in the world, we have to continually be modernizing our processes and our facilities,” said Craig Erlich,

general manager of the Nashville and Detroit production facilities for George P. Johnson. “Installing this printer is evidence towards that. We are continuing to invest in the latest and greatest technology and bringing that to our customers.” The company added the printer to increase its soft signage production volumes, and Erlich said the benefits and advantages of the VUTEk FabriVU were evident shortly after the installation. “The FabriVU 340 has increased our output by six times per hour,” he said. “The quality improvement has been significant as well, as the printer has a very large and bright color gamut.“Plus,” he added, “the printer is environmentally friendly with features like ink recirculation that help with ink yield.”

Sharp Becomes First MFP Provider Working With Alexa for Business to Enhance Technology in the Workplace Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC), is pleased to announce that the company is the first multifunction printer (MFP) provider working with Amazon Web Services (AWS) to enhance technology in the workplace through Alexa for Business. Alexa for Business is a new service that enables businesses and organizations to bring Amazon Alexa into the workplace to help all types of workers be more productive and organized on both personal and shared Amazon Echo devices. In the workplace, shared devices can be placed in common areas for anyone to use, and workers can use their personal devices to connect at work and at home. As the first and only MFP provider working with Alexa for Business today, Sharp is providing key capabilities to customers by working with the service designed specifically for business. Integrating with Alexa for Business will allow Sharp’s customers to interact through simple, verbal commands with their Sharp Digital MFPs and the rest of the Sharp B2B portfolio, including AQUOS BOARD interactive display systems. This will improve overall usability while minimizing the necessity for product-specific training. “We are excited to be the first MFP provider working with Alexa for Business,” said Vince Jannelli, Associate Vice President, Software Product Management, Sharp Imaging and Information Company of America. “This feature is an important step in bringing Sharp’s vision for an open, smart workplace to life, providing greater value to our business customers.”

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n e w s u p d at e Xerox AltaLink Devices Achieve Common Criteria Certification Xerox’s AltaLink devices are the first multifunction printers (MFPs) to be certified by the National Information Assurance Partnership (NIAP) under rigorous new testing standards. The Xerox AltaLink devices received NIAP certification against the latest Common Criteria security protection profile for hardcopy devices.

This new protection profile is based on the security requirements specified by the United States and Japanese government agencies. NIAP is the U.S. government organization that ensures compliance with the global Common Criteria for Information Technology Security Evaluation. The Protection Profile for Hardcopy Devices v1.0 (HCD-PP v1.0) intends to protect the information processed by an MFP from security threats and includes stringent new requirements for cryptography, authentication and secure protocols. Testing is done in independent labs and results in the most up-to-date and stringent security endorsement for small- and medium-size businesses, large enterprises and governments. “Detecting and preventing cyber threats is a 24/7, 365 days a year requirement for all enterprises and a fundamental focus for Xerox,” said Tracey Koziol, senior vice president, Workplace Solutions Business Group, Xerox. “NIAP and Common Criteria Certification give our customers – particularly federal government agencies – assurance that our new AltaLink devices have world-class security protection built-in, and that their critical information is safe.”

Lexmark’s Dr. Dinesh Tyagi to Discuss Toner Manufacturing Technology Online

At the RT World Imaging Virtual Conference on Jan. 10-11, 2018, Lexmark research scientist Dr. Dinesh Tyagi will introduce the selection criteria for

toner components, including how these requirements are continuously guided by environmental, governmental and health regulations. He will also discuss new toner developments, such as low energy requirements, “green” toners comprising of bio-resins and toner and print recyclability. Toners play a critical role in the electrophotographic process. Many toner properties are affected by composition and the manufacturing process. According to Transparency Market Research, the global printing toner market is expected to be worth US$4.3 billion by 2020, having witnessed a 5.8% annual compound growth rate during the 2014-2020 period. Further, chemically prepared toners are predicted to emerge as significant contributors to the global printing toner market. Dr. Tyagi, who has been granted over 300 patents worldwide, received his Ph.D. degree from Virginia Tech in 1985; joined the Eastman Kodak Company as a research scientist where he specialized in digital printing and polymer research; and, was inducted into Kodak’s Distinguished Inventors Gallery in 1994. Dr. Tyagi recently joined Lexmark International where he continues to work with toners and electrophotography. In 2011, he was awarded the Chester F Carlson Award for his innovations and broad contributions to electrophotographic toner technology. In 2014, Dr. Tyagi received the Robert F Reed Technology Medal in recognition of his involvement in the graphic communications industry. Industry experts from the USA, Germany, Japan and China will also gather on Jan. 10-11, 2018, at the World Imaging Virtual Conference. They will share their insights with a global audience online about the technical and legal trends surrounding toners, chips and printer cartridges.

NovaCopy Expands Atlanta Operations

NovaCopy has purchased the copier/ printer division of Service Technologies, a 20-year Konica Minolta dealership in the greater Atlanta area.“We are excited at the opportunity to provide NovaCopy’s awardwinning service, state-of-the-art solutions and comprehensive customer care to

even more of the greater Atlanta business community,” said NovaCopy CEO Darren Metz. “As an operational business entity, Service Technologies has filed an Assignment for Benefit of Creditors and is shuttering its

operations. In the transaction, NovaCopy did not assume the liabilities of Service Technologies, but will continue providing service and supplies to its customers.”An industry-leading provider offering onsite and remote support of network infrastructure and peripherals, NovaCopy is recognized by Inc. Magazine as one of the fastest growing companies in the United States with 12 branches throughout the south and revenues of $80 million. In the Assignment for Benefit of Creditors transaction, NovaCopy purchased certain Service Technologies assets including the copier/printer division, customer list and has employed most of its staff.“Customer satisfaction is very important to NovaCopy and it is our goal to retain and grow the relationships that have already been created,” said Benny Malicoat, NovaCopy’s Georgia and east Tennessee district vice president. “We truly believe it is essential to have Service Technologies’ team on board to help make this a success.” Founded in 1998 in Memphis before moving its headquarters to Nashville in 2004, NovaCopy is continuing with plans to expand its footprint throughout the South. This transaction follows four acquisitions within the past 12 months. The acquired companies include: PBMIT Business Solutions in Knoxville, TN; South Mississippi Business Machines in Hattiesburg, MS; CSS Document Solutions in Meridian, MS; and Kopier Net. NovaCopy’s Kopier Net acquisition, completed four weeks ago, was also located in the greater Atlanta area. “As we seek to grow throughout the South, we’re reminded of NovaCopy’s mission to flourish as a team by delivering caring, efficient service and support to our customers and to each other,” Metz said. “We deliver outstanding equipment and service performance beyond our customers’ expectations, with the fastest on-site service available. And, that’s what sets us apart from all the rest.”

Sharp Announces U.S. Veterans Hiring Initiative for Dealers

Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC), has announced an initiative aimed at helping its authorized dealerships across the United States hire the best and brightest America has to offer, our veterans of the Armed Forces. “As our industry becomes more complex, it is increasingly difficult to hire the right people who are technically trained,

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n e w s u p d at e highly motivated and great team players. our U.s. veterans are the perfect source for such candidates,” said Mike Marusic, coo, sharp electronics corporation. “this is a wonderful opportunity to assist our veterans as they move into the civilian workforce,

while at the same time being a resource to help our dealers recruit the best possible employees. we are committed not only to recruit these individuals but to provide the training necessary to leverage their skills for our industry-specific needs.” Sharp is launching the initiative to help veterans with technical training backgrounds obtain jobs in tech or sales positions with document systems dealerships and sharp. sharp will be actively promoting this resource on websites for veterans and through communication with outreach programs. Veterans will be able to navigate on the sec americas website and locate the available job opportunities by state. if selecting a position at a dealership in which they are interested, applicants will be guided through a process to apply, demonstrate proficiencies and share their

interests with dealers throughout the United states. once hired by the dealership, sharp will reimburse the dealership for travel and training expenses incurred while training on sharp products.

Virginia Business Systems Announces Acquisition of Imagistx

Virginia Business systems (VBs), headquartered here, has announced the acquisition of imagistx, based in winchester, VA. Imagistx (formerly Pifer Office Supply inc.) is located in the winchester region,

with additional market coverage in west Virginia and western Maryland. this strategic expansion enlarges the VBs footprint further north in the commonwealth and allows VBs to continue to support their client base throughout the shenandoah Valley region. “the acquisition of imagistx expands our mission of providing excellent customer service to our clients,” said Jim dotter,

president of Virginia Business systems. “VBs and imagistx share a strong focus on providing high-quality customer service and cutting-edge office technology. With the combination of both companies’ expertise, we will be able to deliver an even greater level of value, service and technology to our clients.” this acquisition is the 12th branch for Virginia Business systems and their sister company, edwards Business systems (eBs) in pennsylvania. the eBs/VBs organizations have been in business for more than 60 years, and are recognized as one of the oldest and largest independent dealers in the country. VBS has offices throughout central Virginia, supporting the greater richmond and tricities areas plus charlottesville, lynchburg, roanoke, New river Valley, shenandoah Valley, and the hampton roads markets. VBS is planning an expansion for this office, adding to the imagistx employees to grow this critical market. “we will work to ensure a seamless transition throughout the acquisition to help our clients manage their document technology. we are incredibly excited to begin our work in this marketplace, delivering costeffective, efficient, and innovative solutions to empower our clients and improve their workflow processes,” Jim Dotter added.

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n e w s u p d at e Konica Minolta President and CEO Rick Taylor Named Executive of the Year Konica Minolta Business Solutions U.S.A. Inc. announced the selection of Rick Taylor, president and CEO of Konica Minolta, as Executive of the Year by The Cannata

Report’s Annual Awards and Charities Dinner held at the Madison Hotel in Morristown, NJ. In addition, Konica Minolta was recognized as Best Production Print Manufacturer and for Best Marketing Strategy. This is the eleventh year that Taylor has received this award, which is given based on a minimum of 275 nominations from dealers to The Cannata Report’s Annual Dealer Survey, now in its 32nd year. “I am honored to accept this award on behalf of the team at Konica Minolta,” said Taylor. “Our success is attributed to the hard work and dedication of our team which supports our dealers and inspires me on a daily basis.”“In more than 30 years giving out annual awards for outstanding performances no manufacturer has ever garnered three awards. To us, this is a great testimony to how the independent dealer channel regards Konica Minolta. Our congratulations to Rick Taylor and his entire team for an outstanding effort,” said Frank G. Cannata, president and CEO, The Cannata Report. The evening raised and pledged $175,000 to benefit Hackensack Meridian Health University Medical Center. The event also highlighted The Cannata Report’s ongoing fundraising efforts for Adopt-A-Soldier Platoon and support of other veterans-related initiatives.

Xerox Receives Citi 2017 Sustainability Partner Award

Xerox has been presented the 2017 Sustainability Partner award from Citigroup Inc., recognizing the company’s success in delivering global managed print services

(MPS). The Citi Supplier Awards recognize partners that help Citi with meaningful successes, best-in-class efforts, and high

KSK aims to capture maximum market share in rubber parts for copier and printer machines New Delhi-based P. K. Enterprises, founded in 1999, is a provider of copier

consumables, laminations machines, and lamination consumables. With their main customer-base in North India, Eastern and Western India, they provides rubber parts, which include feed tire, foam feeder, separation rollers, etc for copier and printer machines under their brand name KSK. They levels of performance and excellence that exemplify Citi’s values, mission and principles and enhance its diversity and ethical, social and environmental impacts. Over the past five years, Xerox has worked with Citi, one of the largest financial services providers in the world, to develop and operate a global MPS solution with black-and-white and color printers and multifunction devices that combine printing, copying, faxing and scanning.“We take sustainability seriously and we want to protect our planet,” said Mike Feldman, president, North America Operations, Xerox. “We work tirelessly to help customers like Citigroup reduce their carbon footprint and energy usage, as recognized by this coveted award.” The Xerox team achieved its sustainability goals by implementing default two-sided printing and energy saver settings, and by managing enterprise print behavior. The MPS solution has provided secure and efficient technology to support quality of service. Xerox was recognized at the annual Citi Supplier Awards ceremony at Citigroup headquarters in New York. In May 2017, Xerox was ranked top manufacturer in sustainability performance by the independent ratings group EcoVadis.

have their manufacturing hub in Mumbai which manufactures rubber parts. KSK is a well-known old brand. P. K. Enterprises also deals in copier and printer toners in bulk. Ramakant Sharda, Proprietor, P. K. Enterprises Delhi-based comments, “With main focus on providing rubber parts for printer and copier machines, our major focus is on selling good quality products. We have our customers from all over The India. We are growing at a rate of 10%15% annually and our KSK brand own 60%-70% market share in the Indian market and looking forward to acquire market share to over 80% in the following years. We import our raw material from OEM suppliers.” KSK offers rubber parts like feed tire/pick up roller, cleaning roller, charge roller, pressure roller, upper heat roller, separation roller etc for copier and printer machines. The manufacturing process in monitored by foreign qualified rubber technologists to maintain OEM standards.

Print-Rite baptized China’s National Demonstration Enterprise of Intellectual Property Rights Print-Rite was baptized China’s National Demonstration Enterprise of Intellectual Property Rights by the China Intellectual Property Bureau in 2017. The China-based company was the only firm to be honored with this title for its Intellectual Property Patents. To this day, Print-Rite has over 2,662 registered patents, at home and abroad. The range includes thousands of products, like ribbons, inks, inkjet cartridges, laser cartridges, toners, OPC, chips, 3D printers and more.Print-Rite claimed that the company believes every effort should be made to hasten the innovation and development and that this should be applied to industrial development. Print-Rite also mentioned of directing the Chinese printing industry onto a “road of healthy and robust growth through the implementation of the ‘Made in China 2025’ strategy”.

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n e w s u p d at e EPSON Accorded Ecovadis Gold Rating For Sustainability epson has been awarded the gold rating for sustainability by independent platform ecoVadis. the rating also acknowledges epson as being ‘outstanding’ in both the

environment and sustainable procurement categories and complements other standards the company adheres to including the global reporting initiative, the United Nations global compact, and iso 26000.ecoVadis – an independent, trusted and collaborative platform – uses a unique csr assessment methodology that covers 150 purchasing categories, 110 countries, and 21 csr indicators. the process to achieve the ranking included reviewing and assessing epson in terms of its people, processes and platforms, which resulted in outstanding recognition of its policies, actions and results in both the

environment and sustainable procurement space, placing epson in the top 5% of companies for sustainability.in fact, epson’s range of business inkjet printing technology is helping customers reach their environmental, financial and societal aspirations. If companies make the choice to invest in inkjet printing technologies, they can achieve up to 99% less waste, zero ozone gasses, 92% less co2, and 96% less energy compared with using a laser printer1. put into context that means if all businesses switched to inkjet printing, enough energy would be saved up to run at least 507,000 households across europe.

cartridges to the global market. as a leading remanufacturing company, Mito’s production facility has been significantly reducing energy and raw material consumption while meeting the international standards such as iso14001, iso9001, stMc and Qc08000.

IDC MarketScape Names Ricoh a Global Leader

according to idc Marketscape report, ricoh was named a leader in the ‘idc Marketscape: worldwide security solutions and services hardcopy 2017 Vendor assessment.’ this robust services and solutions portfolio of ricoh has grown

Mito won Environment Betterment Award at the remaxworld expo 2017, rt Media held its global industry awards ceremony 2017 and Mito color imaging co has won the environment Betterment award for its leadership in providing environmentfriendly remanufactured laser toner

out of ricoh’s global, customer-driven approach to security innovation. committed to empowering digital workplaces, ricoh combines its security services and expertise, experience and training with a portfolio of ricoh and partner solutions. this portfolio provides a variety of options and needed expertise that helps customers find a solution customized for their unique situation.

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Shree Madhava Enterprises Plans to Expand Operations to East and West India

hree Madhava Enterprises (earlier known as Efficiency Equipment & Services incepted in 1991 catering to Govt, Corporate

& Embassies) mainly works in the photocopier segment. Shree Madhava Enterprises led by Gopala Krishnan started with copier segment (still focusing on this segment). “We have good network, experience and see future opportunities in the copier segment. In 1993, we have started importing Sharp & Konica

machines and spares; it was very profitable for us at that time as not many players were working in that space,” said, Gopala Krishnan. “Now we are providing Original and compatible consumables for all brands of copiers including Canon, Xerox, Ricoh, Sharp, Toshiba, Konica, Kyocera, HP, Samsung etc. Our main areas of operations are North and South India. But in the coming years, we want to expand to Eastern & Western part of India from where we are getting good response. We also have customers in Andaman & Nicobar and Lakshadweep islands,” Krishnan added further. “For the past three years, we have been catering to the open market and have more than 150 channel partner’s panIndia who is closely working with us. We are planning to increase the number of channel partners as we are focusing on expanding to eastern and western regions,” said, Krishnan. At present, the photocopier segment market is very challenging due to prevalence of many players and the margins have shrunk

considerably due to high competition. “Our main USP is customer service and good network. We provide excellent service when it comes to sourcing and arranging different types of new boards and repairing of faulty boards of photocopiers and printers of all makes. In coming years, we will be also adding laser and ink tank segment to our portfolio, as we feel there are huge opportunities in these segments. And in 2018, we plan to open our branch offices in some key states, so that we can serve our customers till the last mile. Customers can also purchase our products online as our online sales portal will be operational soon. We will enter printer consumables segment soon and also we want to add lamination machines and consumables to our portfolio in the coming months,” adds Krishnan. “We find GST to be a good initiative from the government and this will put an end to grey market and help people like us who operate in the white,” concluded Krishnan.

Arihant is Known for Attractive Pricing, Prompt Delivery and Honest Practices in Western Rajasthan

rihant, founded in 2011, is a Jodhpurbased provider of imaging consumables.

Led by its Proprietor, Ajeet Jain, Arihant offers printer and copier consumables including inks, toners, compatible ink and laser cartridges,

computer stationery, etc. The brands Arihant deals for imaging consumables include Odyssey, Image King, ITDL, Formujet, ProDot, Desmat and Lapcare. Arihant also deals in OEM color consumables including inks, lasers, ink & toner cartridges, cartridge parts, etc. Arihant’s areas of operation include Jodhpur city and the towns in the surrounding areas like Bikaner, Sirohi, Barmer, Nagaur and Jaisalmer (mainly in western Rajasthan). Ajeet Kumar Jain is famous for his honesty and modesty across western Rajasthan region. Ajeet Jain comments, “Our main USPs are competitive pricing, good availability, prompt delivery and long-term relationships, based on trust and transparency. In Jodhpur and the surrounding areas people trust us because we deliver what we promise and we are recognized by our straightforwardness and

honesty and this is behind our success. As far as color is concerned, Epson consumables are selling very well. After Epson launched their color consumables, a lot of users are shifting to color. For color, we are selling only OEM products because color needs high precision in quality. GST has no negative impact on us as we have been doing business in white from the beginning and we have been paying all the taxes even before GST came into force. We are growing at annual rate of around 30% and foresee good growth opportunity for imaging consumables in Rajasthan region, now and in future. We have currently 100 channel partners. In future, we want to expand our channel network and also expand our business. Right now we have no intention to start our own brand for imaging consumables.”

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P R ODUCT R OUND UP UniNet Introduces Absolute Color Toner, Replacement Cartridges for Use in Toshiba E Studio Series UniNet proudly introduces Absolute Color toner, replacement cartridges and components for use in Toshiba E Studio 4520C, 3530C, 3520C, 2830C, 2820C, 2330C color printer series. The Toshiba E Studio 4520C is a color multifunctional printer rated a 45ppm, and equipped with outstanding 2400 x 600 dpi resolution for impressive printing quality and crisp colors. The device incorporates copying, printing, and scanning capabilities as well as faxing as an optional feature. This printer series was designed to serve the printing needs of any mid-size office workflow. The black toner cartridge (TFC28K) is rated at 29,000 page yield, and the color cartridges are rated at 24,000 pages; Cyan (TFC28C), magenta (TFC28M) and yellow (TFC28Y). UniNet offers a complete product solution to serve the needs of its clients and prospects by providing the best quality components, replacement cartridges as well as its branded and distinguished toner formulas featuring the best cost-per-page and improved yield. These products are geared to help reduce cost while maintaining great competitiveness for its clients in a fast-paced marketplace.

Safehouse Signs Expands High-end Capabilities and Drives Efficiency with EFI VUTEk LED Printer

Safety and identification signage production company Safehouse Signs has boosted its throughput and quality, adding LED digital inkjet production with an EFI VUTEk GS2000LX Pro wide-format printer from Electronics For Imaging Inc. . The new investment at Roanoke, VA-based Safehouse Signs is one of the many major upgrades in technology and infrastructure under owner Kevin Hudson, veteran financial services executive who purchased the 40-year-old company late last year. “We were looking for capabilities we didn’t have, and the new VUTEk is much faster and prints at higher resolutions than our other digital equipment,” Hudson said. “As a manufacturer, it is important for us to offer a wide range of products to our distributor partners. The capabilities of this new printer help us do that, plus it creates new growth opportunities with higher-end specialty graphics and point-of-purchase displays.” Safehouse supplemented its existing printer line-up with the new printer purchase, a two-meter wide hybrid device that can run both rolls and flat/rigid materials. The company is now benefitting from the higher consistency and throughput the printer provides. Plus, the printer’s “cool cure” LED technology offers lower operating costs, as it uses less energy for curing or drying compared with other digital devices at Safehouse. The LED technology also expands the range of compatible substrates Safehouse can print on, including thin or specialty substrates that cannot withstand the heat of other drying or curing methods. “The versatility this printer gives us in terms of both materials and print quality is eye opening,” according to Hudson. “There is a lot we can do with this printer. We took sample signs produced on the printer to the National Safety Council Show and received overwhelmingly positive feedback from attendees who were interested in our expanded capabilities.”

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P R ODUCT R OUND UP KYOCERA’s SMARTech Perfect-Fit Starter MFPs for Small Business KYOCERA Document Solutions America Inc. announced four new ECOSYS MFPs designed for workgroups and smaller offices looking for superior functionality in a smaller footprint. The ECOSYS M8130cidn and ECOSYS M8124cidn print in brilliant color, while the ECOSYS M4132idn and ECOSYS M4125idn feature crisp black and white. “The beauty of these devices is where they fit in our full line-up,” says Douglas Cole, director of product marketing, Corporate Marketing Division for KYOCERA Document Solutions America. “They’re the perfect upgrade for offices that can no longer get by with basic desktop printers – offices that need more functionality and more printing options, but don’t have unlimited floor space. These ECOSYS MFPs are the answer.” They’re also a great fit for most budgets, offering a competitively low. The demands of today’s digital workflow grow more sophisticated by the minute. Even small- to medium-sized businesses are expected to process, manage and share data and documents in all its forms, often communicating with the network wirelessly from laptops and smart devices.

RISO Inc. New High-Speed Digital Duplicator SF9490 Delivers Both Speed and Resolution

RISO Inc. announces the North American release of the company’s latest advance in digital duplicating, the SF9490 Digital Duplicator. RISO’s newest cut-sheet digital duplicator produces high-volume documents quickly, easily, and economically at an unrivaledspeed of up to 190 pages per minute (11,400 impressions per hour, including 11×17” sheet size). It is engineered for use in a wide range of printing environments, such as corporate, manufacturing and educational settings. Combining true 600×600 dpi image quality with ultra-fast printing speeds, the RISO SF9490 produces sharp, clear images, even with fine lines and small characters. A large, interactive touchscreen panel enables easy review and point-of-printing editing of documents. Multiple image modes allow for the best duplication of your original, and the RISO iQuality System ensures optimum print quality and easy supply management. Swappable color cylinders provide over 70 available colors to choose from. The SF9490 also accommodates a wide range of paper weights and types, allowing you a range of options for your output. RISO’s SF9490 is ENERGY STAR compliant, using 95% less power than a toner-based system. Digital duplicators are more efficient than tonerbased systems for larger print runs, so the bigger the job, the lower the overall cost per print. The device utilizes a new, environmentally-friendly formulation of ink, which dries instantly and is suitable for archive use. The SF9490 Digital Duplicator is now available from RISO and their sales channel network worldwide..

Epson Expands its WorkForce Wide-Format Printer Series, Powered by PrecisionCore

Epson America, Inc. announced the newest additions to its WorkForce wide-format printer series designed for small businesses, architects, creative professionals, and engineers. Powered by PrecisionCore, the WorkForce WF-7210, WF-7710 and WF-7720 deliver Performance Beyond Laser for laser sharp black text and print-shop-quality color graphics. These wide-

format models offer high-volume, borderless prints up to 13×19” and flexible paper handling for high productivity. “The needs of small businesses are constantly changing. Professionals require a reliable, flexible printing solution that delivers print-shop quality at the high-volumes demanded today,” said Nils Madden, marketing director, Desktop Imaging and Printing, Epson America. “The new Epson WorkForce wide-format printer series meets these needs and provides a highspeed, economical printing solution that produces top quality color graphics, versatile paper handling and high-capacity ink cartridge options.” The WorkForce wide-format printers save businesses both time and money, using up to 80 percent less power vs. color laser printers. All three models offer quick auto 2-sided printing up to 11×17”. The WorkForce WF-7710 and WF-7720 also support auto 2-sided copy, scan, and fax up to 11×17” from the 35-page ADF and scan bed. With a paper tray capacity of up to 500-sheets (two 250-sheet capacity paper trays), WorkForce WF-7210 and WF-7720 users can increase office efficiency and reduce interruptions. Delivering the ultimate in wireless printing and networking, the wide-format series allows users to print from their iPad, iPhone, Android tablets and smartphones, including WiFi Direct, Ethernet and NFC. Featuring fast print speeds of 18 ISO ppm (black) and 10 ISO ppm (color) and compatibility with extralarge, high-capacity ink cartridges for high-volume applications, the printers are ideal for home or small office productivity.

Toshiba Improves Fan Experience at StubHub Center with Ultra HD Scoreboard, Ribbon Displays

Toshiba America Business Solutions is giving Los Angeles Chargers and LA Galaxy fans something to cheer about beyond the action on the field at StubHub Center. The Lake Forest, CA-based tech leader completed the installation of one of the most advanced ultra high-definition (HD) scoreboards and ribbon displays in professional sports to complement the record-breaking north end scoreboard installed at StubHub Center in 2014. Measuring 20 by 53 feet, the new next-generation scoreboard delivers an unprecedented 476 by 1,232 lines of resolution to enable even the most demanding football and soccer fans to follow every live-action play and replay in brilliant HD clarity. The new board assumes a prominent position on the south end of the stadium opposite the 5,100-square-foot LED scoreboard— at 36 by 125 feet, the largest scoreboard in MLS. Complementing the latest new board are nearly four-feet-high ribbon displays ringing the stadium and streaming team highlights, player statistics, out-of-town scores and sponsor advertisements in up to 72 by 8,688 lines of ultra HD resolution.“StubHub Center continues to be committed to enhancing our world-class fan experience in every aspect,” said StubHub Center General Manager Katie Pandolfo. “We are excited to work with an industry leader like Toshiba to showcase the new HD screen and ribbon boards inside StubHub Center. We have invested heavily to upgrade our stadium and this latest scoreboard and ribbon displays take our commitment to the in-game experience even

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P R ODUCT R OUND UP further.”“StubHub Center is the new home of the Los Angeles Chargers and long-standing arena of MLS’ most successful franchise, the LA Galaxy, it was important to provide something dramatic for the teams’ loyal followers,” said Bill Melo, Toshiba America Business Solutions chief marketing executive. “Together with AEG leadership, we have envisioned and implemented a world-class digital experience for fans to enjoy for many years to come.”

EFI Releases New Version of High-Performance Fiery DFEs for Production Inkjet Systems

Electronics for Imaging Inc. announced the release of its newest-version EFI Fiery XB digital front end (DFE) platform for ultra-high-speed production inkjet presses. The Fiery DFE meets highly demanding requirements for performance, color and imaging, including advanced variable-data production printing, at speeds of up to 13,000 pages per minute, or the data equivalent of 2 streaming movies each second. The groundbreaking Fiery XB platform used for the new DFE complies with native intelligent production data stream (IPDS) workflows and is certified IS/3 compliant, delivering the performance, functionality and accuracy required for high-volume transactional applications. As one of the most flexible DFEs in the production inkjet market, the Fiery XB DFE platform also consumes all variable data formats and languages, including PDF and PDF/VT. U.K.based direct mail company First Move Marketing (FMM) gains superior data processing capabilities for high-volume variable-data direct mail work with the Xerox IJ Print Server powered by Fiery, the DFE developed for the Xerox Trivor 2400 ultra-highspeed inkjet press used at FMM. According to FMM Managing Director David Amor, “The Fiery server with the latest RIP technology provides us with the tools and capability to manage, process and run customer files containing a high percentage of variable text and superior-quality images.”

New Canon imagePRESS C650 Digital Color Press Designed to Meet Needs of Marketing Offices, In-Plant and Printshop Environments

Canon U.S.A. Inc. has announced the addition of the imagePRESS C650 Digital Color Press to its portfolio, designed to bring reliability, ease-ofuse, productivity and a broad range of media support to a compact and budget-friendly engine for high-volume, color-centric office users such as marketing divisions, CRDs, franchise printers and light-volume production environments. The new imagePRESS C650 model complements Canon’s current color print lineup, positioned between the successful imageRUNNER ADVANCE Series of multi-functional devices targeted at office use and the imagePRESS digital color presses for production.“Canon continuously works to refine our product offerings based on valued feedback from end-users and our dealer channels, as well as advances made to technology,” said Toyotsugu Kuwamura, executive vice president and general manager, Business Imaging Solutions Group, Canon U.S.A. Inc. “The new imagePRESS C650 model addresses users with very light-volume color print production needs and allows them to benefit from imagePRESS’ production features and capabilities, working in tandem with Canon’s strong enterprise management solution integration and ease-of-use.”The imagePRESS C650 digital color press is designed for those environments that require high durability and color accuracy for print, copy and scan tasks. By combining print volumes of routine enterprise work with the capability to produce

previously outsourced high-quality marketing collateral on one device, the imagePRESS C650 can help alleviate budget and cost concerns, enabling businesses to keep more print jobs internal. The imagePRESS C650 brings production-grade reliability and uptime to marketing departments and light-production needs of in-plant, franchise and commercial printshops to help ensure jobs are completed under tight deadlines, offering speeds of up to 65 letter-sized pages per minute for both color and black and white – all while maintaining this speed on stocks up to 80 lb. cover in weight. The device’s ability to produce output at high speeds on mixed media allows operators to offer more high-quality work in-house. The imagePRESS C650 supports various paper types from plain to specialty stocks. The device’s ability to handle heavy and mixed media jobs can help users tackle applications from presentation handouts to everyday materials and mailers, which can add value and versatility to their offerings. With the imagePRESS C650 digital color press, users can produce popular saddle finished booklets, newsletters, envelopes, mailings, and business cards with support for automatic duplexing on up to 130 lb. cover stocks.

HP brings new pocket-sized photo printer for millennials

HP Inc.launched the HP Sprocket Photo Printer for millennials and photography lovers, passionate about capturing memories in their day-to-day life through smartphones. The pocket-sized photo printer allows users to print directly from their mobile device instantly. The HP Sprocket makes photo printing more intuitive, convenient and snappy. With the HP Sprocket app, free on Android™ and iOS, users can now customize with their photographs by adding fun borders, emojis, stickers, filters and fonts available in the mobile application before printing them. The companion app enables users to print photographs directly from their social media accounts on Facebook and Instagram as well as choosing from their phone’s camera roll. Supporting a range of file types including .jpeg, .gif and .png, the app enables users to work on almost any image format. “While smartphones have made it very simple to store our memories digitally, the power of printing photographs cannot be undermined. The moment a digital photograph gets printed it becomes a tangible treasure one can cherish for life” said Raj Kumar Rishi, Senior Director, Printing Systems, HP Inc. India. “HP’s Sprocket printer allows users to print their treasured memories instantly on-the go with just a few taps. Customers remain to be at the heart of HP’s business and our constant endeavor has been to design products and services that enhance their overall brand experience”, he added. HP Sprocket photo printer connects seamlessly to mobile devices via Bluetooth and prints photographs sized 2X3 inches using ZINK® technology. The ZINK Photo Paper delivers colorful, smudge-proof, waterresistant and tear-resistant photos without ink or toner cartridges as .[i] all the color required for printing is embedded in the HP ZINK photo paper itself. Additionally, the peel-and-stick backing property of ZINK paper can turn favorite photos into fun stickers that can personalize everyday items such as bags, phones and notebook PCs.

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r e g i o n a l p l ay e r

Hem Enterprise: Top Class Refiller & Remanufacturer in Saurashtra Region Quality, performance, savings and guarantee are the main selling points of Hem Enterprise. Under the leadership of its Proprietor, Sailu Mehta, Hem Enterprise today refills and remanufactures laser toner cartridges of all major brands including HP, Dell, Canon, Lexmark and Epson.

Sailu Mehta, Proprietor, Hem Enterprise

ajkot (Gujarat) based Hem Enterprise was launched to provide cartridge recycling & refilling services two decades ago. Today, the company has grown to become a leader in delivering high-performance printing products & services that save customers time and money with minimum damage to the environment. The main selling points of Hem Enterprise are Quality, performance, savings and guarantee. Under the leadership of its Proprietor, Sailu Mehta, Hem Enterprise today refills and remanufactures laser toner cartridges of all major brands including HP, Dell, Canon, Lexmark and Epson. “Most of our customers, nearly 3000 to 4000, are located in Rajkot and the surrounding areas, also known as Saurashtra region. Our customers are corporates, banks, offices, factories, etc. Our focus is mainly refilling and refilling of ink and laser cartridges and also selling toners without brand. Now ink refilling is decreasing and laser toner refilling is increasing in our region,” comments, Sailu Mehta. The company also refills inkjet cartridges for most Inkjet printers, whether they are multi-function, color or black and white. Hem Enterprises

remanufactures laser toner cartridges for most mono, full color printers and all-in-one laser printers. They also refill fax and copier cartridges. The market is rapidly changing and as a leader in the recycling of Toners and Ink cartridges in Rajkot, Hem Enterprise strives to keep their valued clients informed of the developments in the national and local industry. Hem Enterprise feels that the best way to assist their clients is to give them the necessary and latest information on imaging technology. Today, the common word for refilling, re-inking, reconditioning, re-manufacturing and re-cycling is Recharging. For recharging, Hem is has a sophisticated and developed workshop. Hem Enterprise procures raw materials used in the process from renowned companies and suppliers. In business, expenditure saved adds to the profit straight away. Hem Enterprise helps to save on expenses by providing refilling and remanufacturing services that enable businesses save 50% to 75% compared with buying new cartridges. The company also offers Free Collection and Delivery Service to all businesses that further save the customer’s time while also offering convenience. Hem Enterprise is confident in their quality of service that if the customers are not totally happy, the company gives a replacement or full credit against new refill. By using state-of-the-art technology, refilling and testing processes, Hem Enterprise provides inkjet and toner cartridges that are more affordable, safer for the environment and deliver top-quality printing. Their cartridges are specially remanufactured to match printer’s specifications. Quality products, prompt & friendly service make Hem Enterprise the best local home and office printing solution providers in Rajkot. Sailu Mehta comments, “We are growing at an annual rate of 10 to 15%. The new tax policy, GST, is a good step to streamline businesses and it will be good for those operating in white like us. In future, we want to expand our business and change technology as per the changing market needs.” Hem Enterprise stands out in the crowd to make customer ‘Refeel the Difference!’ The company’s success in a highly competitive market has been due to its commitment to ‘Quality and Consistent Service in the industry for the last two decades. Hem Enterprise uses high quality raw materials of near-OEM quality; the latest available technology & machineries; provides 100% money-back satisfaction guarantee on products; offers refilled cartridges of near-OEM page yield. Cartridges refilled from Hem Enterprise can be recycled several times giving cost advantage.

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t e c h ta l k

Xerox Phaser 6510 Toner

By Mike Josiah and the Technical Staff at Uninet

his cartridge is a continuation in our “Easy to Do” series. Small cartridges you may be passing up but shouldn’t be. They represent excellent profit opportunities and are fast and easy to do. These cartridges are very simple, and there is nothing to test! Training is minimal and in all cases the time needed to do them is very small. Typically we would cover a few easy to do cartridges, but this engine has some unique features such as a built-in LED head cleanerand density sensors that need to be cleaned so we are covering it by itself. The drum unit will be covered at a later date. There are three styles of toner cartridges for these machines, STD yield, Hi Yield and Extra High Yield.There is not an Extra High Yield black toner available (Use the HY instead). All cartridges use a chip that must be replaced each cycle. Xerox Phaser 6510, WorkCentre 6515 cartridges are as follows: STD Yield cartridges: 106R03476 Black

2,500 pages $89.99*

106R03473 Cyan

1,000 pages $69.99*

106R03474 Magenta 1,000 pages $69.99*

106R03475 Yellow

1,000 pages $69.99*

High Yield cartridges: 106R03480 Black

5,500 pages $124.99*

106R03477 Cyan

2,400 pages $119.99*

106R03478 Magenta 2,400 pages $119.99* 106R03479 Yellow

2,400 pages $119.99*

Extra High Yield cartridges: (Use the HI Yield Black with this series) 106R03690 Cyan

Fig. 1

Fig. 2

2) Slide the cover off. See Figure 3

4,300 pages $159.99*

106R03691 Magenta 4,300 pages $159.99* 106R03692 Yellow

4,300 pages $159.99*

Drums: 108R01420 Black

48,000 pages

108R01417 Cyan

48,000 pages

108R01418 Magenta 48,000 pages 108R01419 Yellow

48,000 pages

Fig. 3

3 Clean out any remaining toner from the chamber.Turn the large white auger gear on the side of the tube to make sure you have it completely clean. See Figures 4 & 5

Waste cartridge: 108R01416

30,000 pages

1) Pull out on the two small tabs located on the bottom toner port cover. As you pull them out start sliding the cover to the opposite end. Once the tabs are released the cover will move. See Figures1& 2

Fig. 4

Fig. 5

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t e c h ta l k 4) Fill the hopper with the appropriate color toner for use in the Xerox Phaser 6510 engine. While the cartridges all look the same, they are not interchangeable. Each color has a different set of plastic tabs. See Figure6

9) Install a new chip. Make sure the two tabs lock it in place. ). See Figure 12

5) Place the cleaner back in its storage position. See Figure 16

Fig. 16

6) Place the waste chamber back and close the door.

Fig. 6

7) Clean the plastic lip where the hopper cover sits of any toner, replace the cover. See Figures 7 & 8

Cleaning the Color Density Sensors Fig. 12

1) Power off the printer. 2) Open the side door. See Figure 17

That’s it you’re done! Installing the cartridges, cleaning the print heads (LED) is a bit different so we are covering it here for you: Cleaning the LED heads: 1) Power off the printer 2) Remove the waste cartridge. Make sure you place it on a table/bench with the open toner port facing up. See Figure 13

Fig. 7

Fig. 8

8) Replace the chip by pressing down on the two tabs next to the chip. Slide the chip out. This is easier to do if you use a small jeweler’s screwdriver placed in the holes on the board to move the chip. See Figures 9, 10 & 11

Fig. 17

3) With a clean dry cotton swab, clean the sensors as shown. See Figure 18 Fig. 13

3) Slide out the LED head cleaner See Figure 14

Fig. 9 Fig. 18

4) Close the door. See Figure 19 Fig. 14

Fig. 10

Fig. 11

4) Slide the cleaner into the slot in each color section See Figure 15

Fig. 15

Fig. 19

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NP Tech Brand Aiming at Major Expansion in Coming Years NP Tech has over 100 channelpartners pan-India (mostly spread in Orissa, Chhattisgarh, Maharashtra, and Delhi). Taking only Delhi into account, the brand has 10 channel partners. Among NP Tech’s customers, 30% come from corporate and 70% from consumer segments. Mr. Shrivats Agrawal

P Tech was founded in 2014 with Raipur (Chhattisgarh) as Head Quarters. The founders of NP Tech, Kamal & Bharat Agrawal, had over 17 years of experience in the peripherals industry. They opened their branches in Bhubaneswar, Nagpur and New Delhi. Their Delhi branch is run by Shrivats Agrawal, a qualified CA and a Partner of NP Tech. NP Tech stands for New Peripherals Technology, which is their common brand for imaging and IT products including toners, inks, drum magnetic rod, toner cartridges, no ink cartridges, toners in bulk, IT cables and accessories. From Delhi branch, NP Tech operates pan-India, whereas Raipur (HO), Bhubaneswar and Nagpur braches only supply to the needs of the local markets. Shrivats Agrawal comments, “In Delhi branch our focus is mainly on laser printer cartridges and consumables; no inks. At Delhi branch, we are not dealing in IT products; we deal only in imaging products. Our USPs is good quality and attractive prices. These two principles helped us to establish our brand in a short time of 3 years. In 2014, we launched with 100 items and today we have over 200 products in our portfolio, including imaging and IT products. At Raipur branch, we also deal color inks and toners. Color is growing fast as people are switching more and more from color toners to color inks

due to cost-effectiveness of color inks. We get our max revenues for Raipur branch. We import mainly from China and then Taiwan and Korea (Chips). Our imaging business is growing fast. “ In Raipur, NP Tech has two retail outlets: Planet Infotech and Shri Lalji Enterprises. Their IT and imaging product retail outlets operate separately and independently in Raipur. NP Tech imports raw materials from proven overseas providers. Shrivats adds, “For toners, we are dealing in bulk but from 2018 we will start selling in small packets too for the convenience of the users. Overall, color forms 20% and monochrome 80% of our business, but I think in the coming years, share of color consumable will rapidly increase. We see GST as a good thing and our business has increased significantly after GST. With GST, whole of India has become one market which earlier taxations and formalities at several state markets. Now multiple-taxation is gone, things have become simple; that is a big step forward. But along with advantages GST has brought, it also increased competition as today suppliers can operate anywhere in India by paying a single tax. However, competition is only a temporary issue for us; we will beat competition in the long-run. Another factor that has slowed down in the last one year

is low government spending. Whenever, government spends less, it affects most of the industries in India as government is one of biggest purchaser and consumer of different goods, including imaging products in India.” NP Tech has over 100 channelpartners pan-India (mostly spread in Orissa, Chhattisgarh, Maharashtra, and Delhi). Taking only Delhi into account, the brand has 10 channel partners. Among NP Tech’s customers, 30% come from corporate and 70% from consumer segments. Talking about channel initiatives and future plans, Shrivats Agrawal comments, “For channel partners, we have various attractive discount schemes, which are different for different levels of performance. Regarding future, currently we are growing at an annual rate of 30% and we want to expand our brand portfolio into copier consumables segment. In March 2018, we are going to open a branch in Chennai to supply to the needs of South Indian market. We want to increase the number of partners from the current 100 to 200 in the coming years. Though establishing a new brand is a bit tough, because there are already established brands in the market, with our hard work, good quality and transparent deals, we are winning customers. We are very optimistic about our growth pan-India in the coming years.”

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R.N.I. nO DELENG/2012/46000 | PostAl reg. No. DL(S)-01/3441/2016-18 | Date of Pub: 20 December 2017 | Postal Date: 24 & 25 of Same Month | Posted at: NDPSO

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