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ISSUE 01 VOLUME 06 Monthly Magazine January 2018
40 Pages
www.imagingsolution.in THE BEST INFORMATION RESOURCE FOR IMAGING INDUSTRY IN INDIA
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Editor’s Desk Dear Readers, Gaining complete visibility and taking control over the entire printing job is an important requirement for all the business organizations in the present scenario. It’s true that in order to run a business successfully, you need to follow certain practices religiously and it is one of those practices. Keeping a check of the printing activities and monitoring those closely help a business owner not only save a great deal of money but also boost up the productivity to a significant extent. This is why businesses these days prefer to opt for Managed Print Services (MPS) wherein they can rest assured of the proper monitoring and management of organizational printing jobs. Moreover, these service providers also help ensure environmental sustainability and document security. While it’s customary for a reliable service provider to provide you with all the essential services, it’s important to check the details well in advance from your end. While signing the deal with a service provider, make sure you are assured of their credibility.
Publisher & Editor
:
Swapan Roy
Editor in Chief
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Manoj Jha
Asst. Editor
:
S. Goswamy
staff photographer
:
ajay Kumar
product Head
:
anit Kumar
Layout design
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Gautam Midhya
Marketing Manager
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tridip dey
Marketing executive
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s. dutta, Raj Kumar
Finance
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Sandeep Sarkar
Circulation Head
:
pratap Biswas
Circulation asst.
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ashish Ghosh / ashok paul
system Manager
:
Vijay
Sujit Goswami
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Swapan Roy Editor & Publisher
iMaging sOlutiOn Monthly News Paper, Printed, Published & Owned by Swapan Roy at 38-B / 56 Block, D.D.A. Flats, C. R. Park, New Delhi-110019 (India). Printed at B. B. Graphic Printer, E-48/4, Okhla Industrial Area-II, New Delhi-20. Retail selling price of News Paper Rs. 20. Annual subscription Rs. 240. EDITOR
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COntents NEWs UPDatE
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INItIatIVE
Mangaldip to launch own brand for compatible toners and cartridges in 2018 Mr. Rupesh Dalmia Proprietor, Mangaldip Enterprises
PrODUct rOUNDUP
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EXPaNsION PLaN iQ Aims to Open Branch Office in Kolkata, Expand Dealer Network, Increase Imports
Mr. A.M.R. Joshi CEO, Delhi Copier
tEcH taLk Remanufacturing the Brother HL L8360 Series Toner Cartridges TN-431/436 Color Toner Cartridges
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YOUNG LEaDEr
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“JET TEC will soon launch its e-commerce site and partner with reputed logistic partners”
Mr. Sagar Shah, Corporate Marketing Head, JET TEC
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fast track
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Cartridgewala Forays into Inkjet Segment, Aims to Expand Network to North East India
Mr. Vishvesh Gilda, Partner, Cartridgewala
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n e w s u p d at e Raj Kumar Rishi to lead Xerox India Xerox announced the appointment of Raj Kumar Rishi as Regional General Manager and Managing Director of Xerox India. In this role, Rishi will focus on driving growth and achieving the business objectives for
Xerox India. “Rishi brings significant sales and leadership experience to Xerox along with a deep understanding of the Indian market,” said David Dyas, President, Developing Markets Organisation, Xerox Corporation. Rishi joins Xerox most recently from HP where he led HP India’s print business. He was also a senior leader in HP’s consumer, inkjet printing, printing consumables, enterprise/ commercial and distribution businesses. Prior to working for HP, Rishi was Vice President of Sales and Marketing for Samsung’s Audio Visual business. Rishi succeeds Ashraf ElArman, who takes up the role of Regional General Manager, Central & Eastern Europe, Israel, Turkey and Greece (CITG) region. Rishi holds a Bachelor of Engineering degree in Electronics and Communications from The Delhi College of Engineering. He will be based in Gurgaon, New Delhi.
SAi Appoints Michelle Johnson as Marketing Manager
SA International (SAi), the leading provider of software solutions for the professional sign making, wide-format digital printing and
CAD/CAM for CNC machining industries, has announced the appointment of Michelle Johnson to the position of marketing manager. Johnson’s role will see her support the
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continued development of SAi’s relationships with industry media and partners, as well as further expand the company’s brand and profile through events product launches and sales support. With over a decade of marketing experience, Johnson joins SAi from wide-format printer and plotting cutter manufacturer (and SAi OEM partner) Mutoh America Inc., where she held the position of marketing manager for the last seven years.“My main aim in my new role, is to help strengthen SAi’s status as the leading wideformat software provider by maintaining a modern brand image and strengthening our relationships in the industry with customers and partners,” said Johnson “My previous role enabled me to enjoy a great partnership with SAi and offered an insight into what is clearly an innovative and progressive company that is constantly developing its solutions portfolio to improve the way its customers work.”Reflecting SAi’s continued growth, Johnson’s appointment follows the recent announcement of the company’s expansion to its worldwide technical sales support network, which saw a number of new roles established in key locations, including North America.
Canon to sponsor the Asian Games 2018 Canon Inc. announced that the Company has signed a basic partnership agreement to become a sponsor for the Asian Games 2018, organized by the Olympic Council of Asia. This year’s games, the 18th Asian
Games, will be held from August 18 to September 2 in Jakarta and Palembang, Indonesia. First held in 1951, the Asian Games is an international sports competition comprising the Asia region held once roughly every four years. This year, approximately 10,000 athletes from 45 countries and regions will compete in 462 events across 40 sports. As with other sporting competitions in the past, both in Japan and overseas, Canon will provide behind-the-scenes support to members of the press covering the Asian Games 2018, including camera and lens maintenance services and product loans, to enable the best possible capture of the top-class athletes competing at the zenith of their sport. As a sponsor, Canon offers event management the full support of its diverse products and services, ranging from input and output products—including cameras, lenses, video camcorders, broadcast
equipment, network cameras, copiers, multifunction devices and printers—to medical equipment.The Canon Group will continue contributing to the advancement of sports through the use of
Canon products and technologies.
ECi Software Solutions Acquires PrintFleet Inc. ECi Software Solutions announced it has acquired PrintFleet Inc. of Kingston, Ontario, Canada. PrintFleet is a leader in the development of data-driven device management and assessment software solutions, as well as training, business development, and support programs for dealers, distributors, and manufacturers in the imaging industry. The company offers a range of solutions for every aspect of imaging device monitoring, maintenance, and management: PrintFleet LINK, PrintFleet Vision, PrintFleet Enterprise, PrintFleet Corporate and PrintFleet QuickAssess software. Chris McFarlane will continue to serve as president of PrintFleet within ECi’s Field Service Division.“Joining the ECi family of companies aligns with PrintFleet’s strategic initiatives, one of which is to achieve greater scale, affording us still more opportunities for growth,” said McFarlane. “As a recognized leader within the data collection and data utilization space, PrintFleet, with ECi’s support, now has greater capacity to assist our clients in bringing innovative solutions to the print industry.”“ECi is committed to continuing to invest in the field service industry,” said Ron Books, CEO of ECi. “It is a quickly evolving industry and our goal is to provide the best technology available to help our customers stay competitive and profitable. Print and service management plays an integral role in this industry, and this acquisition gives us an expanded global footprint in print and service management. PrintFleet has a fantastic product portfolio and a dedicated team; we could not be prouder to have them join us in helping businesses achieve greater efficiency and expand their services.”
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n e w s u p d at e Michael Mills Joins Visual Edge Technology Michael Mills will assume the position of vice president of administration. Mills brings 35 years of extensive administrative, financial and operational leadership to Visual Edge. In this role, Mills will be involved in strategic planning, process management, systems analysis and implementation, real estate management, project management, compliance management, human resources, database management and corporate marketing strategy. In his capacity, Mills will report to Austin Va n c h i e r i , cEO and chairman of the board. Mills most recently was CFO of FlexPrint LLC, headquartered in Mesa, AZ, where he led a three-year transition from a single owner to a private equityowned group, Oval Partners. Prior to that, he was involved in executive leadership positions with Nevill (Kyocera), DOCUmation, Imagine Technology Group, Danka and MWB Business. Vanchieri commented, “Visual Edge is very proud to have an individual the caliber of Michael Mills to join our organization as we are experiencing exponential growth through independent office technology businesses joining the Visual Edge Strategy. His entire career demonstrates the ability to create value and growth with companies he has been a part of in executive leadership capacities.”
George P. Johnson Invests in EFI VUTEk FabriVU Printer to Remain at Leading Edge of Event Marketing
Electronics For Imaging, Inc. announced that global event marketing giant George P. Johnson has installed an EFI VUTEk FabriVU
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340 soft signage printer in its Nashville production and graphics facility. The company is leveraging the superb quality and high output of the printer to meet growing demand for soft signage and solidify its position as one of the world’s top event marketing agencies.“We are a 104-year-old company and in order to stay the leading event and experiential marketing agency in the world, we have to continually be modernizing our processes and our facilities,” said Craig Erlich, general manager of the Nashville and Detroit production facilities for George P. Johnson. “Installing this printer is evidence towards that. We are continuing to invest in the latest and greatest technology and bringing that to our customers.” The company added the printer to increase its soft signage production volumes, and Erlich said the benefits and advantages of the VUTEk FabriVU were evident shortly after the installation. “The FabriVU 340 has increased our output by six times per hour,” he said. “The quality improvement has been significant as well, as the printer has a very large and bright color gamut.“Plus,” he added, “the printer is environmentally friendly with features like ink recirculation that help with ink yield.”
Konica Minolta, Epic Products International Announce Partnership to Promote Digital Inkjet Solutions
Konica Minolta Business Solutions U.S.A. Inc. announces the partnership with Epic Products International, an Arlington, TX-based designer and manufacturer of equipment that enhances the quality and productivity of the printing process. The venture will enhance Konica Minolta’s AccurioJet KM-1 program, which markets
and promotes the KM-1 to print providers worldwide. Founded more than 40 years ago, Epic specializes in coating systems for offset and digital printing, which run in-line or near-line in both web and sheetfed press configurations. The Epic CT-750 system is known for its high performance and versatility. It supports UV, aqueous and specialty coatings such as soft touch and blister, as well as spot coating. This solution is capable of running near-line or in-line at press speeds. The Epic coater can provide protection and appeal to every printed sheet. “At Konica Minolta, our vision is about helping our customers innovate their business and processes,” said Kevin Kern, senior vice president, Business Intelligence Services and Product Planning, Konica Minolta. “We want to open new opportunities for our customers to expand their business domains and adding the Epic Product to our portfolio will help them do that. The AccurioJet KM-1 program continues to offer them the highest level of innovative solutions to produce high quality, improve productivity and control costs.”“Epic is proud to partner with Konica-Minolta and believes that Epic anilox technology will provide the AccurioJet KM-1 customers with tremendous benefits that coatings can offer,” said Mary Barnes, president of Epic Products. Anilox is a printing method used to provide a
Ricoh Wins Gold in Best in Biz Awards 2017
Ricoh has been named a gold winner for Most Environmentally Responsible Company of the Year in Best in Biz Awards, the only independent business awards program judged e a c h year by prominent editors a n d reporters from top-tier publications in North America. The award for Most Environmentally Responsible Company of the Year is the
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n e w s u p d at e latest recognition for Ricoh’s ambitious sustainability efforts, including the global organization’s commitment to using a minimum of 30 percent renewable energy by 2030 and 100 percent by 2050. In 2017, Ricoh USA, Inc. was named ENERGY STAR Partner of the Year for the second consecutive year as its number of ENERGY STAR certified products increased by 27.2 percent. Each year, Best in Biz Awards’ entrants span the spectrum, from some of the most innovative local start-ups to the most recognizable global brands. The seventh annual program was particularly hotly contested, with more than 650 entries from an impressive array of public and private companies of all sizes and from a variety of industries and geographic regions in the U.S. and Canada. Best in Biz Awards 2017 honors were presented in 65 categories, including Company of the Year, Fastest-Growing Company, Most Innovative Company, Best Place to Work, Support Department, Executive of the Year, Most Innovative Product, Best New Product, App, Event and Website of the Year.
ABR Digital Office Solutions Acquires Coyle Business Products
ABR Digital Office Solutions announces the acquisition of Coyle Business Products, a provider of business and printing solutions to the Coastal Empire and Low Country. Gregory Coyle, owner of Coyle Business Products believes ABR is a perfect fit. “When we contemplated a transition we thought of our customers first, we wanted to ensure that they would continue to receive the same great service and attention they had always received from us,” Coyle said. “This was priority one, and I know ABR could meet and exceed our customers’ expectations, just as we had for the last 25 years.” Coyle Business Products has been offering Konica Minolta, Panasonic, Oce, Canon and KIP products to the region since 1982. The purchase will allow ABR, an already successful local Konica Minolta dealer, to expand its product line and diversify.“We couldn’t be happier,” said Kathryn Murph, ABR’s president. “This is the perfect complement to our dealership.”Since ABR already carries Konica Minolta and is planning for the transfer of Coyle staff to ABR, Coyle Business Products customers should experience a seamless transition. With the acquisition, ABR becomes the only local provider of Konica Minolta products and one of the few remaining locally owned MPS and multifunctional device sales and service providers in the region.
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LD Products, World’s Largest Online Aftermarket Cartridge Retailer, Opens Channel Partner Division LD Products is proud to announce the launch of their new Channel Partner Division. CEO Aaron Leon, along with division president Christian Pepper, has assembled a team of aftermarket cartridge experts to take on the changing reseller market. Based in Phoenix, the team is headed by Pepper, an industry thought leader with 20 years of expertise. Pepper believes an immediate demand for OEM and remanufactured cartridge alternatives stems from hiring trusted industry professionals who can e d u c a t e dealers to make informed decisions on their toner c h o i c e s . In today’s hypercompetitive global marketplace, a low cost, reliable toner solution that serves the business reseller market is needed more than ever. “As OEMs continue to drop their toner prices in exchange for valuable consumer reporting data, dealers are looking for alternative cartridge options to stay aggressive,” says Mr. Pepper, president of the division. “Remanufactured cartridges have become increasingly less profitable for contracted resellers. LD’s new build compatible GOLD line of commercial grade toner products offer resellers a disruptive OEM quality alternative for 20% less than remanufactured cartridges, allowing for much-needed competition in a consolidating market.”
Canon to double output of chipmaking equipment
Canon looks to increase production of machinery used to form integrated circuits on silicon wafers, helping customers meet booming chip demand as the so-called internet of things brings a wide variety of
devices online. Two facilities north of Tokyo that manufacture photolithography systems are to be expanded in the latter half of 2018. Output capacity is expected to grow 50-
100%, though specific production and investment figures have not been made public. Plans are to roughly double output in 2018 compared with 2017. Canon is the world’s No. 3 maker of photolithography equipment, behind ASML of the Netherlands and Japan’s Nikon. While the two market leaders handle such cuttingedge technologies as immersion lithography and extreme-ultraviolet lithography systems, which can create some of the smallest circuits available, Canon focuses on lower-cost i-line and deep-UV systems. The planned expansion will increase output of these lower-end technologies, which account for an estimated 60% of the market by volume. A growing number of semiconductor makers are reaching for such equipment as a bevy of networked devices hit the market. Growth in the “internet of things” is pushing companies to produce a wide variety of sensors and communications chips in relatively small quantities. Canon will also feed the market for legacy machinery, modifying certain equipment to accept 200mm silicon wafers and other largely supplanted substrates. Machinery that can process such wafers is in severely short supply in the market for used equipment.
Kinlaw to Lead Worldwide Channel Sales at Lexmark
Lexmark announced that Sammy Kinlaw will join the company as Vice President, Worldwide Channel and OEM Sales, effective Feb. 1. A proven technology sales leader, Kinlaw has held a number of leadership roles calling on enterprise end users and the commercial channel. He spent the last 13 years with Lenovo, most recently as vice president North America Commercial Channel and U.S. SMB Vertical. In this role, he was responsible for all aspects of Lenovo’s largest path to market. In his 12-year career with IBM, Kinlaw worked his way up to regional business unit executive in sales and distribution.“Lexmark is making significant investments in our channel business,” said Brock Saladin, Lexmark senior vice president and chief revenue officer. “We are pleased to welcome Sammy, a recognized industry leader, to lead our outstanding team.”Kinlaw holds a bachelor’s degree in Marketing from the University of North Carolina, Wilmington. The Channel Co. (CRN) named Kinlaw among its Top 25 Channel Sales Leaders in 2016
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n e w s u p d at e Sharp Recognized by Tech Data with Marketing and Sales Innovator of the Year Award
Sharp Imaging and Information Company of America (SIICA) announced that it is a recipient of the 2017 Tech Data Marketing and Sales Innovator of the Year Award as part of Tech Data’s 13th annual Vendor Summit, held at the Tampa Convention Center in Tampa, FL. Tech Data’s Vendor of the Year award recipients are recognized for their collaboration, enablement programs, strong partnerships, and commitment to Tech Data, its solution providers and the IT channel in the Americas. “Our approach to doing business is to always ask how we can make something different and create excitement for our customers. We are always striving to
bring something new to the table,” said John Sheehan, vice president of Channel Sales, Sharp Imaging and Information Company of America. “A great example of this is the work that our account executive Mehryn Corrigan has done at Tech Data. This award points to her success in delivering new and innovative approaches to growing our professional AV business, and the Tech Data community has certainly responded.”“We are proud to recognize the commitment, enthusiasm and achievements of our 2017 Vendor award winners,” said Joe Quaglia, president, Americas, at Tech Data. “The awards recognize our outstanding vendors and representatives who are devoted to channel innovation, enablement and the continued success of our resellers. These awards are a reflection of their determination throughout the year, and we thank them for their continued partnership.”
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Sunrise wants to expand their presence from Orissa to Pan-INDIA
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/s Maxwell Infotech (Orissa) is led by Sarat Rath, a Distributor of imaging products as well as IT products in Orissa region under their brand name SUNRISE. Their products include compatible toner cartridges, toner powder, printer parts, all types of cables & connectors. Sarat Rath’s second vertical is M/s Altek Solutions which is into distributing different types of laptops, PCs and printers. As per their opinion after GST implementation, business has slowed down a little, but they think GST is good for them in long run. Apart from SUNRISE brand, they also deal in products of other brands including ITDL, Odyssey, ProDot, Delco, etc. Right now SUNRISE has approx 40 dealer network allover Orissa. Sarat Rath also owns a retail outlet named M/s COST 2 COST where they sell their SUNRISE products & IT Accessories exclusively. Their three vertical firms are located in the same area but in different buildings. Sarat Rath shares, “Our mission is to provide high quality imaging products, PCs, laptops, printers, printer & IT accessories to our customers at affordable prices. We also provide prompt after-sales-services to our customers. Over all we are growing at an annual rate of 10 to 15%. Right now our presence is limited to Orissa state, but in future we want to expand our brand presence across India and establish our SUNRISE brand, in the coming years. Besides purchasing SUNRISE products at their retail outlet COST 2 COST and at their partners’ outlets, customers can also get SUNRISE products directly at their doorstep through online sales from their website..
Nayak Ink Solutions Aims to Expand their Refilling Operations in Delhi Founded in 2003 and based out of New Delhi, Nayak Ink Solutions provides refilling services for ink and toner cartridges in the Delhi region. The company is led by its Proprietor, Mr. Bhakti Nayak. Mr. Nayak comments, “We are good at refilling both ink and toner cartridges— black and also color. We also fill the toner into bottles and sell them unbranded to the users. Regarding GST, we have been paying all the appropriate taxes since we started our business, long before GST came into force. With GST in force, initially there
were some problems, but now we see the businesses operating in white are doing well and only those businesses operating in black facing trouble. After the new government formed at the centre in 2014, we see a lot of positive effect on our business. We find the new government and also the new GST law as good developments for the business community. We are growing at an annual rate of around 20%. In the coming months, we want to expand our business in Delhi area and also want more people know about our services. We will start our own brand in future.
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PRINTX aims to increase Partner Network in North India and Expand Presence in Central and East India Regions
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ounded in 2014, based out of Ranibagh, Delhi, PRINTX Marketing is a provider of compatibles toners and cartridges under their brand
name PrintX for a wide range of brands and models including Kyocera, Brother, Dell, Toshiba, Canon, Ricoh, Konica,
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HP, Samsung, etc. The company is run by two brothers: Aman Sachdeva and Rahul Sachdeva. Aman Sachdeva comments, “Our focus is only on laser printer products; no inks. We mainly deal in monochrome laser, not much of color. We have a wide range of compatibles covering many brands and models and this is our main merit, where most other compatible brands do not have such a wide range. We also offer products with impeccable quality at affordable prices. Next, our packaging is strong, safe and attractive. We find the recent GST law to be very good as now we are able to operate in
several states without the hassles of multiple taxation and documentation formalities. Our current presence is strong in NCR, Himachal, Uttarakhand, UP, Rajasthan, Punjab and Haryana, whereas we also get a few orders from Kolkata and Siliguri in the East India market. Currently, we are growing at an annual rate of 25%, and we are happy with our growth. Right now, we have a network of 150 channel partners across India. We also sell directly to corporates. In future, we want to expand our partner network, so we are looking for new partners. We also want to add ink products to our portfolio and expand our presence into Central India and Eastern India.�
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Escotech Aims to Strengthen their Presence pan-India Eskay Computer World, started in 2006, led by its Proprietor, H.K. Tiwari, with their Head Office in Sant Nagar (North Delhi) and a branch office in Laxmi Nagar (East Delhi), provides a wide range of printer and copier consumables under their brand name Escotech. Their product range includes a wide range of compatible toners, inks, toner and ink cartridges and cartridges parts for a variety of brands and models. They sell both for small and bulk orders.H.K. Tiwari shares, “Our brand Escotech is doing well. Color toners and inks are doing fine. More than 70% of our business comes from outside Delhi and only 30% comes from Delhi. In addition to NCR, we sell across several Indian states including NCR, Haryana, Punjab, Rajasthan, UP and Uttaranchal, to mention a few. We also have presence in South India” The wide product-line under Escotech also includes OPC drum, Chips, Teflon sleeves,
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doctor & wiper blades, PCR and Mag rollers, airbags, contact hubs, bushes, pressure rollers, cartridge seals, CISS, inkjet inks and also copier and printer parts. They have CISS for Epson, Canon, Brother and HP printers; and High quality inks, compatible laser toner
cartridges—color and black and white for HP, Samsung, Xerox and Canon. Regarding channel strategy, H.K. Tiwari comments, “We do business mainly with selected, trusted partners across India who know their region well and could take care of all operations in that state or region. The market has been a bit slow for the past few years, but now we see improvement in the situation.” Commenting on the latest trends and their future plans, H.K. Tiwari concludes, “The color segment is increasing both on inks and also on toners fronts, but on inks side the demand is increasing faster. The latest GST law is very good for us as now we are able to operate across several states without the problems of too much documentation and multiple taxations. Right now we are growing at an annual rate of around 25%. We want to improve our business by strengthening our presence further pan-India.”
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P R O DU C T R O UND UP UniNet Unveils Toner Developers for Use in Most Popular Ricoh Aficio Models UniNet unveils toner developers for use in the most popular Ricoh Aficio models such as 2020, 2018, 2016, 2015, MP 9002, 8000, 7500, 6500, 5500, 4500, 3350, 2552, 2500 / MP 5002, 5001, 5000, 4500, 4002, 4001, 4000, 3500, and 1515, MP 301, 201, 171, 161 and much more. Businesses related with the printing industry are usually familiar with toner and its function. However, some printers require a secondary component called developer. The developer plays a big role as it is part of a dual component system. The two components work hand in hand to provide dark crisp images. That is why it’s important to keep in mind the benefits of replacing developer in printer/copier cartridges periodically to keep the quality and performance of printers/copiers at their best. Keeping developer fresh by replacing it at the appropriate recommended yield will help to avoid such issues as background, light prints, and will prevent toner dusting. It will also maintain high density to print darker blacks and crisp images.
Print-Rite Launches Laser Compatible Chips for Xerox
Print-Rite Technology launched laser compatible chips for Xerox C500/C600 series. To meet the market needs, Print- Rite devoted to developing technologies for producing compatible chips. The company claims that samples are available with limited quantities for enquiry. Print-Rite is an industry leader in the development and manufacture of high quality aftermarket printer consumables. With over 30 year’s experience, Print-Rite has a range of more than 3,000 products developed by a dedicated team of 300 highly skilled engineers and technicians. Print-Rite is committed to corporate social responsibility and sustainable development. Every PRINT-RITE toner cartridge is postproduction tested, produced with PRINT-RITE proprietary ink formula and 0.2 micro filtering technologies. The cartridges give sharp, vivid and long-lasting color in every printing process. PRINT-RITE CoLiDo was created to satisfy untapped, potential customers who desire for userfriendly, well-performed, yet cost-effective, 3D printers and filaments, with varied choices and high compatibility.
Canon Introduces Inkjet Card, Thermal Retransfer ID Card and Label Printers
Canon U.S.A. Inc. unveils its reliable lineup of inkjet card printers, thermal re-transfer card printers, along with dye and pigment label printers, for convenient on-demand printing. These new printers offer customers a variety of possibilities to help streamline their workflow and meet their everyday printing needs, such as creating security credential cards, encrypted ID cards, durable labels and business cards on-demand. In a recent study conducted by Statistic Brain, the number of business cards printed in the U.S. can average more than 25 million a day, with a majority of that number printed offsite. Considering
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an in-house solution can save significant costs, can help reduce the amount of outdated inventory and may provide added assurance that confidential information is not left exposed. “As business budgets are shrinking across the board while the needs and wants to expand are ever mounting, it’s more important than ever to take as much inhouse as possible,” said Yuichi Ishizuka, president and COO, Canon U.S.A., Inc. “We need to help equip our customers with the tools to help them best capitalize on their office initiatives and this new lineup of printers can do just that.”With every purchase made by a business, the main objective is to receive a maximum return on investment to justify that expense. Designed to improve productivity for events and sports arenas, schools, hospitals and retail businesses, the new inkjet color card printer provides customers with a high-quality, distinctive longterm or one-time use, paper-and-plastic hybrid print output ability. This one machine can produce, but is not limited to, event credentials such as a tradeshow press pass, student or employee ID card, business cards with or without imagery, product tags including SKU numbers and membership-only wholesale club cards. Users can choose to include photos for facial recognition and create corporate envelopes and retail mailers in paper or plastic.
Konica Minolta Launches bizhub C759 and bizhub C659
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) announced the debut of the Konica Minolta bizhub C759 and the bizhub C659, two multifunction solutions for offices where speed and color quality are essential but production print equipment is not necessary. Featuring the company’s awardwinning InfoPalette control panel design, the Konica Minolta bizhub C759 and bizhub C659 offer high-quality color printing, high-speed scanning at 240 originals per minute in duplex mode, and more, including Standard web browser to enable a wide range of applications, Advanced connectivity including a built-in NFC, Cloud connectivity for scanning applications, Wireless printing options and a variety of finishing options (stapling, 2- and 3-hole punch, booklet binding). With the standard web browser and 4GB of memory, these units are ready to integrate with the Konica Minolta MarketPlace. Users can easily create a free account on the MarketPlace website and have immediate access to easy to use apps. The MarketPlace is a great source for cutting-edge technology—and with new apps being developed all the time, their new multifunction printer (MFP) will become even more powerful with new capabilities in all the right categories. Scanning, printing, social networking, security, document management, and cloud-based apps are all easy to access and designed to help increase productivity. “The Konica Minolta bizhub C759 and bizhub C659 fill a need for office environments that really want high-quality color printing but don’t require production print-level devices,” said Dino Pagliarello, vice president, Product Management and Planning, Konica Minolta. “These two models can give offices the speed, color capabilities and intelligent connectivity that maybe they never had before.”
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P R O DU C T R O UND UP Safehouse Signs Expands High-end Capabilities and Drives Efficiency with EFI VUTEk LED Printer
RISO Inc. New High-Speed Digital Duplicator SF9490 Delivers Both Speed and Resolution
Safehouse Signs has boosted its throughput and quality, adding LED digital inkjet production with an EFI VUTEk GS2000LX Pro wide-format printer from Electronics For Imaging Inc. The new investment at Roanoke, VA-based Safehouse Signs is one of the many major upgrades in technology and infrastructure under owner Kevin Hudson, a veteran financial services executive who purchased the 40-year-old company late last year.“We were looking for capabilities we didn’t have, and the new VUTEk is much faster and prints at higher resolutions than our other digital equipment,” Hudson said. “As a manufacturer, it is important for us to offer a wide range of products to our distributor partners. The capabilities of this new printer help us do that, plus it creates new growth opportunities with higher-end specialty graphics and point-of-purchase displays.” Safehouse supplemented its existing printer line-up with the new printer purchase, a two-meter wide hybrid device that can run both rolls and flat/rigid materials. The company is now benefitting from the higher consistency and throughput the printer provides. Plus, the printer’s “cool cure” LED technology offers lower operating costs, as it uses less energy for curing or drying compared with other digital devices at Safehouse. The LED technology also expands the range of compatible substrates Safehouse can print on, including thin or specialty substrates that cannot withstand the heat of other drying or curing methods.“The versatility this printer gives us in terms of both materials and print quality is eye opening,” according to Hudson. “There is a lot we can do with this printer. We took sample signs produced on the printer to the National Safety Council Show and received overwhelmingly positive feedback from attendees who were interested in our expanded capabilities.”
RISO Inc. announces the North American release of the company’s latest advance in digital duplicating, the SF9490 Digital Duplicator. RISO’s newest cut-sheet digital duplicator produces high-volume documents quickly, easily, and economically at an unrivaledspeed of up to 190 pages per minute (11,400 impressions per hour, including 11×17” sheet size). It is engineered for use in a wide range of printing environments, such as corporate, manufacturing and educational settings. Combining true 600×600 dpi image quality with ultra-fast printing speeds, the RISO SF9490 produces sharp, clear images, even with fine lines and small characters. A large, interactive touchscreen panel enables easy review and point-of-printing editing of documents. Multiple image modes allow for the best duplication of your original, and the RISO iQuality System ensures optimum print quality and easy supply management. Swappable color cylinders provide over 70 available colors to choose from. The SF9490 also accommodates a wide range of paper weights and types, allowing you a range of options for your output. RISO’s SF9490 is ENERGY STAR compliant, using 95% less power than a toner-based system. Digital duplicators are more efficient than toner-based systems for larger print runs, so the bigger the job, the lower the overall cost per print. The device utilizes a new, environmentally-friendly formulation of ink, which dries instantly and is suitable for archive use. The SF9490 Digital Duplicator is now available from RISO and their sales channel network worldwide.
KYOCERA’s New Devices Featuring SMARTech
KYOCERA Document Solutions America Inc. announced four new ECOSYS MFPs designed for workgroups and smaller offices looking for superior functionality in a smaller footprint. The ECOSYS M8130cidn and ECOSYS M8124cidn print in brilliant color, while the ECOSYS. “The beauty of these devices is where they fit in our full line-up,” says Douglas Cole, director of product marketing, Corporate Marketing Division for KYOCERA Document Solutions America. “They’re the perfect upgrade for offices that can no longer get by with basic desktop printers – offices that need more functionality and more printing options, but don’t have unlimited floor space. These ECOSYS MFPs are the answer.”They’re also a great fit for most budgets, offering a competitively low total cost of ownership, a benefit for businesses of every size. The demands of today’s digital workflow grow more sophisticated by the minute. Even small- to medium-sized businesses are expected to process, manage and share data and documents in all its forms, often communicating with the network wirelessly from laptops and smart devices. These ECOSYS MFPs are up to the challenge, providing print, copy, scan, and optional fax with the following benefits:
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Epson Expands its WorkForce WideFormat Printer Series, Powered by PrecisionCore
Epson America, Inc. announced the newest additions to its WorkForce wide-format printer series designed for small businesses, architects, creative professionals, and engineers. Powered by PrecisionCore, the WorkForce WF-7210, WF-7710 and WF-7720 deliver Performance Beyond Laser for laser sharp black text and printshop-quality color graphics. These wide-format models offer high-volume, borderless prints up to 13×19” and flexible paper handling for high productivity. “The needs of small businesses are constantly changing. Professionals require a reliable, flexible printing solution that delivers print-shop quality at the high-volumes demanded today,” said Nils Madden,
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P R O DU C T R O UND UP marketing director, Desktop Imaging and Printing, Epson America. “The new Epson WorkForce wide-format printer series meets these needs and provides a high-speed, economical printing solution that produces top quality color graphics, versatile paper handling and high-capacity ink cartridge options.” The WorkForce wide-format printers save businesses both time and money, using up to 80 percent less power vs. color laser printers. All three models offer quick auto 2-sided printing up to 11×17”. The WorkForce WF-7710 and WF-7720 also support auto 2-sided copy, scan, and fax up to 11×17” from the 35-page ADF and scan bed. With a paper tray capacity of up to 500-sheets (two 250-sheet capacity paper trays), WorkForce WF-7210 and WF-7720 users can increase office efficiency and reduce interruptions. Delivering the ultimate in wireless printing and networking, the wide-format series allows users to print from their iPad, iPhone, Android tablets and smartphones, including Wi-Fi Direct, Ethernet and NFC. Featuring fast print speeds of 18 ISO ppm (black) and 10 ISO ppm (color) and compatibility with extra-large, high-capacity ink cartridges for high-volume applications, the printers are ideal for home or small office productivity.
Konica Minolta Demonstrates Its Trend Setting Digital Printing Solutions at CEIF 2018
Konica Minolta Business Solutions technologies showcases its industryleading digital printing solutions including Accurio C6100, Bizhub Press C71HC and MGI JetVarnish JV3DS with iFoil-S at CEIF 2018 at Bombay Exhibition Centre Goregoan Mumbai. The four-day event is organized by All India Photographic Trade and Industry Association to showcase products which are relevant to the photographic trade & industry. The Accurio Press Series C6100 is an extensive and fully modular line of digital printing technologies & solutions, digital press suites, software and cloud based tool for integrating, managing and executing a seamless production colour workflow. The Accurio Press series supports business growth by expanding its printing services, automating efficiency, raising output quality and lowering costs. The machine also furnishes support for paper sizes of minimum 100 mm × 139.7 mm and up to a maximum size of 330.2 mm × 487.7 mm (with optional banner kit: max. 1,300 mm long) and sports impressive printing speeds of up to 100 ppm and 85 ppm for A4 sized sheets on all medias up to 400 GSM. The bizhub Press C71HC boasts of a unique High Chroma toner technology which furnishes magnificent colour reproduction. The colors produced by the machine are also printed virtually as reflected on the monitor display. It is also the most widely used machine in India for the Wedding Photo Book Printing. With a print speed of 71 colour pages per minute, the solution empowers printing businesses to gain a competitive advantage of meeting high printing job requirements in a short turnaround time. Sporting a resolution of 1,200 x 1,200 dpi x 8 bit full colour resolution coupled with a High Chroma polymerized toner along with unmatched finishing versatility, the bizhub Press C71 HC is an ideal solution for booklet making, perfect binding, multi (GBC) punching. MGI Jet Varnish 3DS, on the other hand, comes as a remarkable piece of technology which revolutionizes the dimensions of printing with its precision spot UV and 3D tactile varnishing capabilities. The machine can modify a standard printed output into a highquality spot UV printed sheet or even into a high margin 3D embossed output with a varnish of up-to 100 microns, making the colors appear more vibrant. The MGI iFoil- S compliments MGI JET varnish 3DS with inline embossing as well as hot foil stamping in a completely digital process. You can also add foils at high speeds and enable yourself with the capability to offer an unmatched finish as well as personalized embossed hot file stamping. The four-day event serves as a strategic platform for Konica Minolta to showcase
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its next-generation digital printing solutions in detail which are tailored for end to end requirements of printing businesses in the country. “We hereby take this opportunity to thank the Photo Industry in India to embrace the Konica Minolta technology for the Photo Printing Applications. Our trendsetting solutions like the bizhub Press C71HC are a testament to the commitment of our proficient and dedicated workforce to disrupt the Indian printing industry with rapid innovation”, says Yoshinori Koide– Director, Business Strategy & Project Management.
HP LaserJet Enterprise CP4025, CP4525, M651, M680MFP 13.20.00 Jam Right Door
The listed printers may produce a 13.20.00 ‘jam in right front door’ error code. While there may be no paper visible, this is usually caused by a dislodged tray 1 pickup roller cover which disrupts proper positioning of the duplex refeed sensor flag. This can be determined by simply checking the roller access cover to make sure it is locked in proper position. This also can be determined by entering the DIAGNOSTICS MENU and selecting the MANUAL SENSOR TEST – this will show sensor “E” with a position of “1” instead of position of “0”.
Canon’s Focus on Innovation Lands it a Top Five Spot among U.S. Patent Holders for 32nd Consecutive Year
Canon U.S.A. Inc. has announced that its parent company, Canon Inc., based in Tokyo, ranks third among U.S. patent holders in 2017. According to patent results issued by IFI CLAIMS Patent Services, a leading producer of global patent databases, Canon was granted a total of 3,285 patents in 2017. This is the 32nd consecutive year that Canon Inc. has been ranked among the top five U.S. patent holders and, for the 13th consecutive year, ranked first among Japanese companies for the number of U.S. patents granted. The patents granted demonstrate the company’s commitment to using a robust set of intellectual property rights to develop visionary consumer, business and medical solutions. “Having landed once again among the top three patent holders, Canon’s longstanding and continued commitment to strategic research and development through continued innovation is evident,” said Seymour Liebman, executive vice president, chief administrative officer and general counsel, Canon U.S.A. Inc. “With 3,285 patents to our name, Canon is immensely proud of our strong standing among fellow tech giants as we continue to cement our role as a worldwide leader in imaging solutions in 2018 and beyond.” In 2017, Canon U.S.A. imaging IP and technology innovation has earned Emmy recognition for its 4K cameras and lenses and opened up new research opportunities for wildlife habitats in the dark with its low light camera, the ME20.
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Remanufacturing the Brother HL L8360 Series Toner Cartridges TN-431/436 Color Toner Cartridges
By Mike Josiah and the Technical Staff at Uninet
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he Brother HL-L8360 printer engine is based on a 33 ppm black and color, 2400 x 600 DPI color LED engine. The machines come standard with 512Mb of memory, and all run off a 800 MHz processor. All models come standard with duplex built in and some have wireless interfaces. With print speeds of up to 33ppm and street pricing starting at $399.00, these machines have become very popular. The toner cartridges do not have a reset chip on them, but do have a reset gear that must be positioned properly for the machine to accept it as a new cartridge. The proper reset position of the gear will be covered later in this instruction. If you look at the stated yields by region below, you’ll see that there are different yields sometimes dramatically so. Each yield group will have a different reset gear. starter cartridges do not come with a reset gear. Any starter cartridge can be converted to a STD, HY or EHY cartridge. In different areas of the world different yields are available so there is not a separate color reset gear nor a separate black reset gear. Below is a chart of which
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cartridges are used in what location, the part numbers and yield. The gear that should be used for each is indicated by the yield. North, South, Central, America Region (USA Brother.com) SY = TN431 C/M/Y (1,800 pages) SY = TN431 BK (3,000 pages) HY = TN433 BK (4,500 pages) HY = TN433 C/M/Y (4,000 pages) SHY = TN436 BK (9,000) pages) SHY = TN436 C/M/Y (6,500 pages) European Region (UK Brother.com) SY = TN421 BK (2,500 pages) SY = TN421 C/M/Y (1,500 pages) HY = TN423 BK (6,500 pages) HY = TN423 C/M/Y (4,000 pages) SHY = TN426 BK (9,000) pages) SHY = TN426 C/M/Y (6,500 pages) Asia, Oceania Region (HK Brother.com) SY = TN441 BK (3,000 pages) SY = TN441 C/M/Y (1,800 pages) HY = TN443 BK (4,500 pages) HY = TN443 C/M/Y (4,000 pages) SHY = TN446 BK (6,500 pages) SHY = TN446 C/M/Y (6,500 pages)
Asia, Oceania Region (Australia Brother. com) SY = TN441 BK (3,000 pages) SY = TN441 C/M/Y (1,800 pages) HY = TN456 BK (6,500 pages) HY = TN456 C/M/Y (6,500 pages) UHY = TN459 BK/C/M/Y (9000 pages) When the printer senses a new toner cartridge, the printer bias voltage is set to a specific high voltage. As the cartridge is used, the bias voltage is reduced gradually down to a lower voltage. This process is necessary because according to Brother, a new toner cartridge has a tendency to print light. As the cartridge is used, the density increases (Lower voltage = higher density). To keep the density level even throughout its life, the density bias voltage is reduced accordingly. Each time a new cartridge is installed, the reset gear engages the gear train. The rib on the reset gear pushes down on the new toner sensor. The bias voltage is then reset, and the cartridge page count is reset to zero. All three cartridges have different stages set for the bias voltage, that’s why there are three different gears.
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t e c h ta l k While the cartridge yield is stated in pages printed, it actually is based on the revolutions of the developer roller. The larger the run, the better the yield. There are roller cycles for every print job and automatic ones too. There is the warm-up cycle, color registration cycle, developer bias cycle etc. As these cycles are normally run once per job, the bigger the print job, the better the yield. There are multiple revolutions for each cycle and some will run upon turning the printer on or opening the front cover. They can range from 35 rotations to as much as 262 rotations for each function so you can see how they can add up quickly. Brother has charts that cover different sized print jobs and how they relate to the total effective yield. Current machines released so far are: HL-L8260CDN HL-L8360CDW HL-L8360CDWT HL-L9200CDWT MFC-L8610CDW MFC-L8900CDW
3) Remove the three screws on the left (gear side) end cap. See Figure 3 Fig. 11
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4) Remove the end cap. See Figure 4
12) Remove the screw, press in on the tab and remove the black contact side end cap/ bushing for the developer roller. See Figures 12 & 13
Fig. 4
5) Pry off the white developer roller bushing. See Figure 5
Fig. 12
Fig. 13
13) Be careful of the spring contacts! Clean them but do not remove them. 14) Remove the developer roller. See Figure 14 Fig. 5
6) Remove the large white drive gear, feed roller gear and the developer roller gear. See Figure 6 Fig. 14
Fig. 6
Other consumables used in these machines are the: DR-431CL (US) Drum Unit 30,000 pages DR-421CL (EU) DR-451CL (HK) DR-441CL (Australia) Fig. 8 BU-330CL Belt unit 50,000 pages WT-330CL Waste toner box 50,000 pages Required Tools Toner approved vacuum. Phillips head screwdriver Small jewelers type common screwdriver Required Supplies
Fig. 6
7) Remove the reset gear and spring. See Figure 7
Fig. 7
8) Remove the two remaining small white gears. See Figure 8
Toner for use in the Brother HL-L8360 Toner: Choose the correct color and gram weight for your cartridge Reset gear for the starter cartridge (See text above) Lint free cotton cloths
Fig. 8
9) Remove the E-ring and screw. See Figure 9
1) Vacuum the exterior of the cartridge. Be careful not to damage the developer roller as it is exposed. 2) Remove the fill plug from the toner cartridge. Dump the remaining toner and vacuum/blow out the cartridge. There will probably be a label over the fill plug. It tears easily but comes off with a little alcohol and a lint free cloth or cotton swab. See Figures 1&2
15) Carefully vacuum/blow the cartridge clean. Use only low pressure air! (High pressure air can cause leaks in the seals). Be sure to rotate the foam feed roller so it is fully cleaned. See Figure 15
Fig. 15
16) Vacuum/blow the doctor blade. We do not recommend that the doctor blade be removed as the developer roller felt seals will be disturbed. Once a new blade is available, great care will have to be taken not to tear the seals causing a leak. The doctor blade can be easily cleaned by blowing the excess toner off, and wiping down with a lint free cloth. Be very careful not to leave any lint behind and do not use any chemicals to clean it! See Figure 16
Fig. 9
10) Remove the white bushing. See Figure 10
Fig. 10
Fig. 16
17) Inspect the developer roller felts. If they are compressed, (shiny) gently rough them up with a small screwdriver. See Figure 17
11) Press in on the tab and gently pry off the black bushing on the opposite side of the developer roller. Be careful not to lose the spring! See Figure 11 Fig. 1
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Mangaldip to launch own brand for compatible toners and cartridges in 2018 The company provides lamination and Spiral binding machines and consumables. Magaldip provides OEM toners and consumables for big brands such as Xerox, Kyocera, Konica Minolta, Ricoh, Toshiba, Sharp, Canon, etc. They provide all products through their channel. Mangaldip’s main areas of operation are NCR, North India and North-East India markets. Mr. Rupesh Dalmia Proprietor, Mangaldip Enterprises
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ounded by Rupesh Dalmia, Proprietor, in 2006 and Based in Daryaganj, New Delhi, Mangaldip Enterprises provides compatible and original toners for laser printers and copier machines for a wide range of brands and models. Rupesh Dalmia has over 16 years of experience in the imaging industry before launching Mangaldip. The company also provides lamination and Spiral binding machines and consumables. Magaldip provides OEM toners and consumables for big brands such as Xerox, Kyocera, Konica Minolta, Ricoh, Toshiba, Sharp, Canon, etc. They provide all products through their channel. Mangaldip’s main areas of operation are NCR, North India and North-East India markets. Rupesh Dalmia clarifies, “At present, we distribute OEM toners, compatible laser cartridges and toner powders. We are offering compatible color inks for all types of inkjet printers. Our main focus is on laser and copier toners and cartridges. We also sell unbranded laser printer and copier machine and cartridge spares in bulk. We are focusing in distributing monochrome and color toners.
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Quality is our main principle, but high quality also costs more. In a market like India, which is highly pricesensitive, selling high-quality products which cost more than market price is a challenge, but we are meeting this challenge with confidence. However, now the customers are becoming more mature and quality-conscious and are ready to a pay little more for better quality, who were earlier simply wanted low-priced products irrespective of quality. We have a wide network of trusted channel partners across India through whom we reach the end customers.” Mangaldip procures their products from standard and qualityproven providers. Mangaldip also provides Copy Printer Ink of Riso and Gestetnener brands. Mangaldip’s technical and sales teams strive to provide the products of the best and latest quality to offer the best customer satisfaction. The company follows stringent quality control procedures and maintains a state-ofthe-art warehouse to offer the right quality and ensure timely delivery of products. Regarding their main selling points
and future plans, Rupesh Dalmia adds, “As I said, our main USPs are good quality, prompt availability and attractive price. Any new OEM consumable once comes into the market, we immediately keep them ready at our warehouse so that the products are always available and we can supply at short notice without delays. Also we maintain a wide range of products in our stock. Our focus is on pan-India market. We want to launch our own brand in the coming months for compatible laser toners and laser cartridges. This year we want to focus on our own brand (soon to be launched). Once we launch our new brand, we want to increase our dealer network across India. We promote through different methods including word of mouth and thru personal visits to the dealers. We maintain strong and cordial relationships with our channel partners. The GST law announced recently is good and our business has improved after the implementation. We are able to operate across the states with the problems of multiple taxations and documentations.”
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iQ Aims to Open Branch Office in Kolkata, Expand Dealer Network, Increase Imports Mr. A.M.R. Joshi CEO, Delhi Copier
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elhi Copier, led by its CEO, A.M.R. Joshi, is a New Delhi-based provider of laser printer & copier consumables including drums, primary charging rollers, magnet rollers, compatible laser toner and copier cartridges for all major brands, under their brand name iQ. They also provide a wide range of office equipment including lamination machines and consumables. Joshi had nearly two decades of imaging industry experience before launching their iQ brand in 2012. Joshi states, “In the last five years, our iQ brand picked up well and we have been getting regular calls from dealers from across India. On pan-India basis, we have over 350 dedicated dealers through whom we reach the end customers. We want to focus more on imports from now on. We import quality products from a selected set of manufacturers in China. We sell our own branded products and also sell in bulk which others can purchase and sell under their own brand names. Right now, we are strong in North and North East India regions and Karnataka state in South India. This year, we want to increase the number of partners particularly in the East and South India regions where we want to increase our presence. Besides quality, we also focus on timely delivery, ready availability of products and better service. We have high quality compatible consumables for
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all major brands including Xerox, Canon, Brother, Ricoh, Panasonic, Sharp, Kyocera, Konica Minolta, Toshiba, etc. Overall, we are growing at 15%-20% annual growth rate.” Standing on the firm ground of experience and expertise, Delhi Copier has emerged as one of the prominent brand names for providing the office equipment and imaging products. Delhi Copier is also a prominent importer, trader, supplier, wholesaler and distributor of a wide array of office equipment such as lamination machines, spiral binding machines, paper cutters, etc. Joshi adds, “Among toners, black toner is the main selling item for us. Color toner forms just 10% of our total sales at present, but demand for color toner is growing fast. In next 3 years, we expect the share of color toner to reach 40% of our toner sales.” iQ brand products are widely used in government organizations, MNCs and other private sector organizations. Delhi Copier lays special emphasis on meeting the needs of the customers. At iQ, they channelize all their efforts to provide superlative products. As a value addition, they focus strongly on providing good service. Joshi clarifies, “We try our best to provide products of impeccable quality and reliability. This drastically reduces the failures and snags in the equipment. Compared to the good quality we provide,
our products are reasonably priced. Before we select a manufacturer, we visit their factory and R&D department, study their manufacturing processes and R&D methods closely. If we are satisfied from all angles, then only we select them as our provider.” Delhi Copier’s services also include providing the customers with user manuals and giving installation and operation training. Delhi Copier has a spacious and well-equipped warehouse to keep their office equipment and other products in right-segregation and protection. Regarding GST, the latest trends in the market and their future plans, Joshi adds, “The recent GST law turned out to be good for us as we could streamline payments and receivables better and our business has improved in the last 4 months. The negative trend in the market is margins are coming down due to high competition. Several distributors, selling low-quality products at cheap rates, are upsetting the market operating price. But we believe quality will win in the end. On our expansion side, soon we are going to open our branch office in Kolkata to bolster sales in the east and north east market. In future, we want to increase our presence in South and West India regions, which are potential markets. We want to promote our iQ brand more aggressively across the country through different channels.”
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“JET TEC will soon launch its e-commerce site and partner with reputed logistic partners” JET TEC Info-Consumables (India) Pvt Ltd, founded in 1991 and based out of Mumbai, is a prominent provider of printer consumables and imaging products in the Indian imaging industry, including toner cartridges, OPC drums, laser toners, wiper & doctor blades, mag rollers, PCR, chips, seals, inks, etc. Today, Sagar Shah, Corporate Marketing Head, JET TEC, as a young leader is playing increasingly important role in the managing their company while his father and founder (Mr. Rohit Shah) still takes care of the some critical operations of the company. Mr. Sagar Shah, Corporate Marketing Head, JET TEC
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hile talking about his experience as new generation leader, Sagar Shah comments, “The year 2017 has been a milestone in streamlining the imaging industry. Imaging industry has been a poorly organized sector and facing unique challenges since its inception, but our Prime Minister, Mr. Modi’s, GST initiative is bringing a new order into the imaging industry. It’s said, ‘Time Growing Old, Teaches All Things.’ When I started taking over responsibilities from my father, instead of taking a scenarios as challenges, I took them as opportunities to learn from the elders and peers in the industry. Now I have evolved enough to take some key decisions in our day to day business operations. I believe in the adage, ‘We Don’t Grow When Things Are Easy, We Grow When We Face Challenges’. Having an MBA degree in FMB (Family Managed Business) has helped me foresee & analyze and bring out optimal solutions to different issues. My secret is to follow the ‘Root Cause Analysis’ which includes 6 basic steps: Define Task -> Analyze data -> Identify Root Cause -> Search for Solutions -> Identify Best Solution -> Take Action.” JET TEC group provides the best quality imaging supplies and matched solutions to the Indian aftermarket industry and
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has a nationwide network with branch offices in Mumbai, Delhi, Chennai, Kolkata, Ahmadabad, Surat and Lucknow and stateof-the-art warehouse at Vasai (Near Mumbai) and factory in Himachal Pradesh. Regarding his role as a young generation leader in guiding and organizing the imaging industry, Sagar Shah shares, “At JET TEC, we follow the basic rule ‘Practice before you Preach.’ For the imaging industry to get organized & recognized by others, I request all our customers & fellow trade partners to have a systematic invoicing process in place and avoid malpractices. And in line with government’s initiative of ‘Make in India,’ we all should focus on educating end customers on the significance of using the recycled cartridges that helps in reducing the harm to the environment.” JET TEC has been awarded with STMC Certification for its manufacturing & QC processes. JET TEC offers complete range of machines for setting up a refilling or remanufacturing unit and supplies complete range of imaging products to support volume manufacturing in India. JET TEC also supplies compatible cartridges in bulk. Commenting on how the printer consumables sector can attract youth as
creators and buyers of their products, Sagar Shah states, “Studies show that by 2020 e-commerce in India shall be generating $100 billion revenue. Selling via e-commerce websites not only enhances the visibility of our industry but also gives the youth a better buying experience. JET TEC will soon launch its e-commerce site and partner with reputed logistic partners to increase its presence in Tier 2 & 3 cities. The target audience shall be both SMEs and young entrepreneurs.” Talking on New Year 2018’s resolution and where he wants JET TEC brand to be in the coming 5 years, Sagar Shah concludes, “One of my key resolutions in 2018 includes diversify our portfolio into the B2C segment and emerge as a preferred printing partner in the industry. Also, with the completion of our company’s new headquarters ‘JET TEC House,’ a massive 40,000 sq. feet office, in Vasai (Mumbai), we promise to have the advantage of better logistics and of reducing the ETD (Expected Time of Delivery) to all partners across INDIA. In the next 5 years, I want JET TEC Group to be recognized as a brand which is not only a mere substitute for OEMs but also a trend setter of our industry for providing best Printing Solutions.”
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Cartridgewala Forays into Inkjet Segment, Aims to Expand Network to North East India
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stablished in 2009 from Pune (Maharashtra), Cartridgewala is one of the leading importers, suppliers and distributors of a broad array of high quality imaging products under their brand name Q-Cartridge. The product range offered under Q-Cartridge includes compatible toners, toner cartridges, cartridge parts, printer machine parts and many more for several top brands including HP, Canon, Samsung, Ricoh and Epson. Q-Cartridge products are made from quality-assured materials procured from authorized and certified vendors of the industry from India and abroad. The company also offers unbranded imaging consumables in bulk. Now Q-Cartridge is all set to expand into inks segment by launching inks for inkjet printers. Vishvesh Gilda, Partner, Cartridgewala, shares, “So far we have been focusing mainly on providing high quality compatible laser cartridges, toners and spares under Q-Cartridge. From Feb 2018, we are launching inks and ink cartridges as the demand for ink products is increasing. We are launching black and color inks for several brands and models including Epson, HP, Brother, etc. We are hoping good business from this initiative as we maintain high standards of quality and compatibility.” High yield, sharp and dark black print are some of the main features of Q-Cartridge. Aided by quality-proven vendors and spacious warehousing unit, Q-Cartridge can meet bulk orders in a
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timely and efficient manner. Q-Cartridge has a well-equipped in-house quality testing department where their team of experienced quality controllers assures that only premium quality materials are offered to customers. Regarding challenges and the latest trends in the imaging industry and their promotional schemes, Vishvesh Gilda shares, “Presently, we operate across Mr. Vishvesh Gilda India. The main challenge we are facing Partner, Cartridgewala is the flood of low-quality products that are being dumped into India and due to this product quality is coming down and customers are tempted to purchase cheaper products without any regard for quality. The government and the industry should aggressively pursue methods to implement BIS and curb these lowquality goods in the market. We import mainly from the proven providers from China and offer high quality products at competitive prices and supply products promptly to the customer’s door-step. However, our products are not cheap, but they are value-for-money products, as we maintain good quality.” Recently Q-Cartridge launched special incentive scheme for their partners, according to which if a partner purchases from them products of Q-Cartridge. This offer is valid on buying Q-Cartridge branded imaging consumables from 1 December, 2017 to 31 March, 2018. To qualify for a fully paid Bangkok trip in April/May one has to buy Q-cartridge branded products of at
Mr. Vishvesh Gilda, Partner, Cartridgewala least 3 lak per month. The target is based on gross purchase excluding GST and the offer cannot be cashed out. The offer is not valid on OEM and bulk pack purchase. With their focus on high quality products & services and consistency, Cartridgewala plans to widen their business operations and widen their dealer network across India as a part of their expansion drive. Regarding GST, current trends and future plans, Mr. Gilda concludes, “GST is good as it helps to avoid multi-taxation and documentation. Now doing business across state borders has become easy and our business is growing well. It has made the business operations more organized, but it needs some modifications to be more effective and business-friendly. Currently we are growing at an annual rate of 25%. In future, we want to maintain good growth rate, expand our partner network into North-East India and establish Q-Cartridge as a reputed brand across India for compatible cartridges and powders. We are confident that the soonto-be launched ink products will boost our business further.”
January 2018
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R.N.I. nO DELENG/2012/46000 | PostAl reg. No. DL(S)-01/3441/2016-18 | Date of Pub: 20 January 2018 | Postal Date: 24 & 25 of Same Month | Posted at: NDPSO
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