Imaging Issue July 2018 by IMAGING SOLUTION

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ISSUE 07 VOLUME 06 Monthly Magazine July 2018

40 Pages

www.imagingsolution.in THE BEST INFORMATION RESOURCE FOR IMAGING INDUSTRY IN INDIA

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Editor’s Desk Dear Readers, With managed print services (MPS), you can gain visibility and control of your entire document environment. This goes way beyond reducing printing and paper usage. Just as your business is always evolving, managed print services and managed document services continue to evolve to help organisations meet the information challenges of today and tomorrow. However, as MPS has evolved over the years, it also includes electronic information and workflows. This is why MPS and MDS are so closely linked. Although overall print volumes are down, the widespread use of tablets and smart phones has created additional complexity in the print environment. IT organisations need a strategy to provide access to print from mobile devices without compromising security. Print management is clearly still important, plus you need to manage ever-increasing amounts of information and data from many different sources. That’s why smart managed print services optimises and streamlines processes and workflows, along with managing your print fleet.

Swapan Roy Editor & Publisher

Publisher & Editor

Swapan Roy

Editor in Chief

Manoj Jha

Asst. Editor

S. Goswamy

Staff Photographer

Ajay Kumar

Product Head

Anit Kumar

Marketing Manager

Tridip Dey

Marketing Executive

S. Dutta, Raj Kumar

Sujit Goswami

Finance

Sandeep Sarkar

Circulation Head

Pratap Biswas

Circulation Asst.

Ashish Ghosh / Ashok Paul

ROY MEDIATIVESujit Goswami HEAD OFFICE: A-23 1ST FLOOR, Okhla Industrial Area Phase - 1, New Delhi-110020 (India) P: 91-11-41602841, 65683896, 40536384-87 M: 09810380882, 09811346846, 09910146340, 09350468790 REG. OFFICE: 38-B/56 Block, C. R. Park, New Delhi-110019 (India) SOUTH REPRESENTATIVE: Chennai: Mr. K. Ravichandran Mob: 9884196503, 8939904504 Kolkata: 105/19, Dum Dum Road, Sil Colony, Kolkata-700074 (India) Mob: 09891666264, 09330922965, 09903392620 Orissa: C/o Royal Communication, Shree Complex Room No. #7, Louchapada, Road, Brahmapur-760001 (Orissa) (India) Jibanananda Kar - 09439263711 E-mail : odisha.ncn@gmail.com, rajncn@gmail.com IMAGING SOLUTION Monthly News Paper, Printed, Published & Owned by Swapan Roy at 38-B / 56 Block, D.D.A. Flats, C. R. Park, New Delhi-110019 (India). Printed at B. B. Graphic Printer, E-48/4, Okhla Industrial Area-II, New Delhi-20. Retail selling price of News Paper Rs. 20. Annual subscription Rs. 240. EDITOR : manoj@imagingsolution.in edit@imagingsolution.in roy@imagingsolution.in Marketing : tridip@imagingsolution.in pratap@ imagingsolution.in marketing@imagingsolution.in Admin : admin@imagingsolution.in INFO : info@imagingsolution.in Subscription : subscription@imagingsolution.in website

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CONTENTS

FAST TRACK “Alphabet wishes that all the imaging industry players should work together to maintain high quality and decent MOP” Mr. Ravi Choudhary,

Managing Director, Alphabet Imaging Technologies LLP

NEWS UPDATE

PRODUCT ROUNDUP

HOT PRODUCT Patel Traders, Provider of Protective Packaging Airbags, Launches Chip Resetter under Brand Unismart 3

EXPANSION PLAN

Zigma Opens Office in Kolkata and Expands into Eastern India

TECH TALK Remanufacturing the HP LaserJet Pro M154, MFP M180 (CF510A-204A Series) Black and Color Toner cartridges

Mr. Ashish Joshi Director, Ashish Impotrs

INTERACTION

“ GPS Brand try to strengthen the presence in Maharashtra, Karnataka and Gujarat ” Mr. Devram Patel, CMD, Gajanan Print Solutions

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N E W S U P D AT E Imaging Supplies Coalition Elects Officers

The Imaging Supplies Coalition for International Intellectual Property Protection (ISC) announced that it had elected a new Chairman of the Board and three new officers at their annual meeting held June 26, 2018. Alf Andersen, C o n t r a c t Attorney for Epson was named Chairman of the Board. He succeeds Jeff Sampson of HP. Commenting on the election, Allen Westerfield, president of the Coalition said, “The members and board of directors want to thank Jeff for his proactive involvement and support of the ISC. Our new Chairman, Alf Andersen, brings a wealth of industry knowledge and experience to the chair and we look forward to continuing to build on our programs and initiatives under his leadership.”Praveen Kallayil, worldwide brand protection manager at HP Inc., was elected chair-elect. Steve Simpson, VP, Supplies Business Group at Xerox, will continue as secretary. Andrew Gardner, worldwide brand protection manager at Lexmark was elected to continue in his role as treasurer. Westerfield went on to say, “Each of these officers has broad experience in the imaging supplies industry and are their companies’ leaders in developing intellectual property rights protection strategies to defend their companies’ brand from illegal activity.”

Marco Purchases Rudzianski’s Business Equipment Client Base in Dubuque, Iowa

Marco announced that it has purchased the copier contracts and client base of Rudzianski’s Business Equipment located

in Dubuque, IA. Marco will be providing Rudzianski’s clients service and support from its office in Cedar Rapids, IA. Marco currently has eight offices throughout the State of Iowa.

we can help put the future of into their hands today. AgentDealer is a platform that dealers can use to embed and fine-tune their business processes, capture critical data from customers and prospects and leverage automation to drive sales velocity. As a partner and part of their Co-Op program, Ricoh has positioned us to help their dealers excel, and we cannot wait to get started.”

“We look forward to continuing Rudzianski’s commitment to satisfying their clients and expanding the services and technical expertise we can provide them,” said Marco CEO Jeff Gau.This is Marco’s eighth acquisition in the past two years. They recently purchased Prime Office Innovations and Governor Business Solutions in Michigan. The company has 1,180 employees and serves more than 32,000 customers from its 50 locations throughout the Midwest and nationally. “We are excited to sell our company to Marco,” said Ed Lehman, owner of Rudzianski’s. “They are a high performing company that is committed to excellence and outstanding customer service.”

Toshiba to Oversee Print Needs for UFC

Sailor Group Approved as Ricoh Preferred Partner

The Sailor Group Inc., a Salesforce.com reseller partner and provider of professional services, training, and consulting on the Salesforce.com Lightning Platform, announced

being approved as a Ricoh Preferred Partner. Their product “AgentDealer – a custom CRM for the office technology industry” will now be available to their dealers on the Ricoh Co-Op program.“Ricoh is committed to helping their dealers move into the future,” said Ed Barfield, chairman and CEO of The Sailor Group. “With AgentDealer

Toshiba America Business Solutions is set to bolster printing efficiency for UFC, the world’s premier mixed martial arts organization. The multi-year agreement between the two brands will equip UFC with Toshiba’s awardwinning e-STUDIO copiers and industryrecognized managed print services. Toshiba’s print fleet is expected to enhance productivity and streamline workflow applications for UFC’s employee workforce across the organization’s offices in Las Vegas, Los Angeles and Sao Paulo. Deployed throughout the premium brand’s operations, the Lake Forest, California-based tech company’s products and services will produce the vast array of materials UFC requires. From legal documents and fighter contracts to media event notes and glossy marketing collateral, Toshiba is poised to efficiently and affordably manage UFC’s year-round print needs. “We are excited to partner and equip UFC with our next-gen e-STUDIO print fleet,” said Bill Melo, Toshiba America Business Solutions chief marketing executive. “UFC is a worldclass sports organization and our team is looking forward to providing elite-level products and solutions to help them properly service their global fan base.”

ACM Cartridge is a Leading Remanufacturer & Printer Repair Service Provider in NCR

ounded in 1998, the Haiderpur (Delhi) based ACM Cartridge is a leading remanufacturer and printer repair service provider in the Delhi and NCR region. Pradeep Mahindro, Director, ACM Cartridge, comments, “Our main business operations are remanufacturing of HP and Canon laser printer toner cartridges and providing repairing service for the laser printers of HP and Canon and our focus region is Delhi and NCR. Among the remanufactured laser cartridges by us, color cartridges form 5% and the rest 95% are black. Our customers come from corporate segments including hospitality, service industry, banking, finance, pharma, etc. The

main challenge in the market is pricing. In general, people are looking for low-price products completely disregarding quality. So there is an unfair competition from the lowquality, cheaply priced compatibles coming from China. We overcome this challenge, because those customers who are associated with us have confidence in our services, as we provide quality remanufacturing and quality laser printer repair services. Our remanufactured cartridges have near-OEM quality and give near-OEM output. GST has been good for us and our business has increased significantly after the launch of GST. We are satisfied with our growth and are looking forward to a good future.”

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N E W S U P D AT E Sharp Expands Into Houston Market with the Acquisition of American Business Machines

Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC), announced that it is expanding its direct regional sales coverage by acquiring American Business Machines (ABM) in Houston. For the past 60 years, ABM has provided a complete range of office equipment and solutions to businesses in Houston and the surrounding areas. As a newly created branch of Sharp Business Systems (SBS), the direct sales division of Sharp Imaging and Information Company of

America (Sharp), ABM will operate under the name of Sharp Business Systems–Houston. To ensure the transition is as smooth as possible, the employees of ABM, led by founder Charles Brogna, have been asked to join the Sharp team. Additionally, the new Sharp branch will continue to offer seamless support to new and existing customers by providing the same high level of service that its customers have come to expect.“We are confident that our 60-year history of outstanding customer service and the delivery of high-quality products and solutions will complement Sharp’s already existing excellent programs,” said Charles Brogna, who will continue on as branch general manager of the new Houston office. “Joining the Sharp Business Systems team will allow us to leverage all of the benefits that come with joining an awardwinning, multinational company, all of which will be passed along to our current and future customers.”“As the Sharp Business Systems team explored our options for expansion into the Houston area, ABM was a name consistently heard, and for good reason,” said

Anthony Sci, Senior Vice President of Sharp Business Systems. “The company has an exceptional reputation as a strong document systems company in the area, which made it a logical choice to become the newest addition to SBS.”

Xerox Names Steve Bandrowczak President and COO

Xerox announced the appointment of Steve Bandrowczak as president and chief operations officer, and a member of the company’s Executive Committee, effective June 25. Bandrowczak will be responsible for developing and executing a global operations strategy in the company’s business support functions, including p r o d u c t and service d e l i v e r y, customer b i l l i n g , information t e c h n o l o g y, g l o b a l procurement and real estate. “Steve brings a track record of growing businesses and enhancing competitiveness through a combination of innovation, technology and operational rigor,” said John Visentin, Xerox vice chairman and chief executive officer. “His breadth of experience across the product and service delivery chain will be essential to generating value for our shareholders and building more effective and efficient ways to serve our customers.”Bandrowczak joins Xerox from Alight Solutions, where he was the chief operating officer and chief information officer, responsible for the company’s global supply chain, shared services, product development, transformation office, accounts payable, I/T strategy and operations, enterprise risk management and real estate. Prior to his

experience at Alight Solutions, Bandrowczak was the president of Telecommunication Media and Technology at Sutherland Global Services. He previously served as the senior vice president for Global Business Services at Hewlett-Packard Enterprises, where he transformed its 16,000-employee shared service organization into a highly efficient operation with a focus on automation, business intelligence and labor optimization.

Aahs Signs Primed for Online Growth with VUTEk LED Hybrid SuperwideFormat Printer

Electronics For Imaging, Inc. announced that Aahs Signs in greater Los Angeles has purchased an EFI VUTEk LX3 Pro superwide-format printer with an EFI Fiery proServer Premium digital front end (DFE). The company plans to leverage the versatility, throughput and speed of the hybrid flatbed/ roll-to-roll printing device to expand its already thriving online novelty gift-production business and to meet growing demand for specialty large-format printing in the décor market.“About three years ago we started

creating and selling products online, through Amazon and eBay. The business is doing well, but with our previous capacity, we couldn’t keep up with demand. With the new VUTEk, I’ll be able to fulfill the growing demand for our products and grow that business,” said Gurmeet Sawhney, president and CEO of Aahs Signs. A look at its Amazon store reveals an extensive catalog of life-size cutouts of celebrities, desk plates, plaques and an

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N E W S U P D AT E assortment of other novelties. It is a business that has few competitors and the capabilities of the VUTEk are key to Aahs’s future success.“That side of the business is growing much faster than the traditional signs and point-of-purchase graphics, and it’s where the future lies for us,” according to Gurmeet. “We’re adding new products all the time. The VUTEk LX3 Pro positions us to take advantage of this opportunity because we can go from concept to production in days.”

New Xerox Global Print Driver Improves User Experience, Simplifies Printer Management

Xerox keeps more printers, documents and information connected and protected with a universal print driver that makes device management simpler for network administrators. The new Xerox Global Print Driver V4 was developed to ensure a consistent and user-friendly experience on Windows 10 as well as other operating

systems. It supports both Xerox and nonXerox printers. The enhanced user experience provides printer-to-printer consistency so less training is required and IT managers can add and update printers without having to reinstall individual drivers.“Connectivity is synonymous with productivity and our new driver is one of many ways we can ensure the workplace operates at the highest level. For busy IT departments, extending the driver’s accessibility saves time and resources while ensuring the uninterrupted flow of information,” said Tracey Koziol, senior vice president, Workplace Solutions Business Group, Xerox.

With Good Quality and Price, Fototype Wants to Focus Mainly on NCR Market

Fototype is a Delhi-based provider of imaging consumables like drums, inks, toners, inks and toner cartridges, under their brand name Fototype. Led by its Proprietor, H.K. Babbar, the brand focuses on providing quality products at affordable prices. H.K. Babbar comments, “We focus on providing good quality at affordable prices. Our customers come mainly from Delhi , NCR and we want to focus mainly on this region, not intention to go beyond. Usage of color toners and inks is increasing at faster rate though it forms only a fraction of the business compared to monochrome. After GST came there has been a dip in the business, but we see long-term benefit with GST. Currently, there is some stagnation in the market and we are growing at an annual rate of 5-10%. We have a channel network of about 35 dealers and we want to focus only on these dealers. We do not want to go for any adventurous expansion. We are satisfied with our performance.”

JJ Bender Announces it has Purchased its 400th Used HP Indigo

JJ Bender LLC announces it has purchased its 400th HP Indigo. Beth McNemar, the international vice president of sales, said “This milestone cements our commitment to

the HP Indigo community to be the company to turn to when selling an HP Indigo unit. Our staff has so much experience moving and handling the HP Indigos that companies all over the world have come to rely on JJ Bender.”“JJ Bender’s team has made a commitment to be the premier company to

buy and sell HP Indigo’s and all other highvalue digital printing equipment. And as we approach our 38th anniversary that has never been more apparent,” said Jeffrey Bender, JJ Bender’s founder.

CIG’s Axess Program Wins the Best MPS Innovation Award for Seat-Based Billing (SBB)

The Managed Print Services Association announced the winners of the 2018 Global MPSA MPS Leadership Awards at the 2018 ITEX Show in Las Vegas, NV at the MGM Conference Hall. Clover Imaging Group teamed with GreatAmerica Financial and Print Audit to earn the Best MPS Innovation

Award for 2018.“I am pleased to not only win the Best MPS Innovation Award for providing a seat-based billing (SBB) solution to the MPS industry, but to have won it with incredible partners like Print Audit and GreatAmerica Financial is truly an honor,” said Aldo Spensieri, the Senior Vice President of Axess Professional Services at Clover Imaging Group. Spensieri continued, “We strive to bring the most innovative solutions not just to innovate, but, most importantly, to help the industry be more successful and profitable.”Axess Managed Print Services (MPS) from Clover Imaging Group joined forces with Print Audit and GreatAmerica Financial to develop a custom approach to SBB recognized by the MPSA. Created to make print-enabled devices more cost-effective, the SBB process offered by Axess allows users to operate with a fixed budget and unified billing. The SBB process also includes support, service, and related consumables built into the total cost.

Srinagar-based Royale Technology to Launch Own Brand by the end of 2018

oyale Technology, founded in 2014, is a Srinagar (Jammu & Kashmir) based provider of imaging consumables. Led by its Proprietor, Qalab Hussain, Royale Technology also provides IT peripherals to a limited extent, besides imaging consumables. The product portfolio of RT includes inks, laser toner powders, black laser printer toner cartridges, cartridge parts, printer pars, copier parts and stationary. The Royale Technology also provides black toner refilling services. Qalab Hussain comments, “Right now we do not have our own brand; we have tie-up

with JET TEC and we sell their imaging consumables. We are growing at annual rate of 10-15%, where most of our customers come from Kashmir and Ladakh regions. We have been following the norms and paying all the relevant taxes even before GST came into force. There have been lots of confusions with GST, so there was a drop in our business in first 6 months, but later business started improving. It will take some more time before we can see the real benefits of GST. Our main selling points are we offer best customer satisfaction at average prices. Before the end of 2018, we want to launch our own brand. The tentative name we have set for our brand is ‘True Colors.’ In future, we want to expand our business further.”

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N E W S U P D AT E Pitney Bowes Announces Senior Executive Changes

Pitney Bowes Inc. announced that Michael Monahan, Executive Vice President and Chief Operating Officer, and Abby F. Kohnstamm, Executive Vice President and Chief Marketing Officer, are retiring effective July 9, 2018, and July 1, 2018, respectively. Mr. Monahan joined Pitney Bowes in 1988 and held numerous leadership p o s i t i o n s throughout the Company with increasing responsibilities. In February 2015, Monahan was appointed Chief Operating Officer, where he spearheaded the implementation of the Company’s enterprise business platform – the most significant transformational project in the past two decades – and led the strategy and growth

plans for the Pitney Bowes Commerce Cloud and Pitney Bowes Global Financial Services, the Company’s financing, payments and leasing business. In this role, he also was responsible for overseeing the Company’s Corporate Development initiatives including the acquisition of Newgistics and most recently, the divestiture of the Company’s production mail business. Prior to that, Monahan served as Chief Financial Officer from 2008 to February 2017.

Sahil Computers and Peripherals Aims to Expand their Business in NCR and Other Areas

Founded in 2002, Sahil Computers and Peripherals is a Sangam Vihar (New Delhi) based provider of imaging consumables and refilling services for ink and toner cartridges. Led by its Proprietor, Saleem Khan, the company provides include compatible toners, toner cartridges of JET TEC brand. The company also provides printer machines and

printer repair services. Saleem Khan, “The market for imaging consumables is doing fine and after the implementation of GST, our business has witnessed significant growth. In general, the demand for color consumables is increasing. we refill both ink and toner cartridges. We clock a yearly growth rate of 15%. Quality service and good relationships are our main selling points. Most of our customers come from Delhi, NCR and some from pan-India. After a year or two we want to launch our own brand. Right now we do not want to add other activities to our business, but we want to focus more on whatever we are doing and expand our business.”

SPS Brand Aims to strengthen their Presence pan-India

ounded in 2016, SPS Traders is a Faridabad (Haryana) based provider of laser toner printer cartridges of black and color. Led by its Proprietor, Piyush Sethi, SPS Traders is specialized in providing laser toner cartridges, under their brand name SPS, for a wide range of printer brands and models. SPS provides only complete laser toner cartridges. They do not deal in toners, inks, toner parts and machine parts. Piyush Sethi comments, “We find the market for imaging products growing and our sales are also growing, but the only challenge is too much competition from the increasing number of players and competition from the cheap, low-quality cartridges from China is bringing down the margins.

So we are focusing on select regions and partners where they value quality. We have customers spread pan-India, but most of business comes from South India. Right now we have around 25 potential partners. We import mainly from South Korea, Hong Kong and Germany. Good quality and affordable price are our main selling points. We also have an office in Dubai. GST has been very good because it has eliminated many competitors who have been operating in the gray market and helped the players like us who operate in white. Also GST has minimized many unnecessary formalities, besides reducing grey-market players. We are growing at an annual rate of around 15%. In future, we want to add more customers to our list, strengthen our brand presence and expand our operations pan-India. By mid-2019, we want to launch our own manufacturing plant in India.”

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PRODUCT ROUNDUP UniNet Releases New Multipurpose KYOCERA MPT-TK3 Absolute Black Toner for Use in Monochrome Machines

UniNet proudly releases new multipurpose Kyocera MPT-TK3 Absolute Black toner formula qualified to work on

KYOCERA ECOSYS P 2040, M 2640, 2635, 2540, TK 1174, 1170, 1164, 1160, 1154, 1152, 1150 and other monochrome printers. The Kyocera MPT-TK3 is a new universal purpose produced toner formula qualified to work on over 12 models which provides crisp dark prints, and high-density print quality as well as superior page yield and cost per page. This multipurpose Kyocera formula offers impressive performance at a substantially competitive cost. Featured on an easy to handle 1-kilo bottle, the Kyocera MPT-TK3 multipurpose toner formula is qualified with all OEM and UniNet components, and offers MPS providers and remanufacturers a greater value product to improve their profits, as well as the flexibility of carrying less inventory and fewer number of SKUs.

Print-Rite Introduces AllNew PR3 Dongle Gear Solution

Print-Rite has always been known as one of the top consumable manufacturers ahead of the curve. If 2017 is an indication of appearing as a concept of “Innovation is the future”, Print-Rite will look to escalate that with the all-new PR3 gear in 2018. Favoured by resellers, Print-Rite PR3 gear is incredibly creative but also extremely competitive with

full strength, precision, speed and stability. Print-Rite has launched the all-new dongle gear solution — PR3, which is encompasses a perfect blend between innovation and utility in its IP-safety solution. Print-Rite PR3 gear features a design that’s faster and stronger, equipped with a highly innovative, no inclination and vertical lift whilst leaving the

movement visible — it’s rather irresistible, too, as it’s a patent-safe production and compatible with a wide range of cartridges. Now the PR3 dongle gear solution is available in replacement toner cartridges compatible with HP CF226/CF287 series, HP CE505/ CF280 series and HP CE255 series toner cartridges. With the introduction of the new Print-Rite PR3 gear, Print-Rite has become the one of the world’s largest and well established aftermarket printer consumables manufacturer to take pride in the registration of over 2,700 patents worldwide.

Ricoh Unveils RICOH Pro C7200 Series, its Latest Game-Changing Sheetfed Platform with Five Color Options

Ricoh USA Inc. announced the availability of an incredibly versatile sheet-fed series that builds on Ricoh’s successes of making unprecedented and unmatched color printing affordable. The RICOH Pro C7200 series, featuring Graphic Arts Edition and fifth color station models, brings best-in-class price performance and predictability to most demanding production print environments.

Boasting in-line sensors and calibration, these presses aid better front-to-back registration and color consistency without the need for lengthy specialized training. The fifth-color station C7210X and C7210SX empower shops to produce high-value five color applications helping them to stay ahead of the competition. Built on the legacy of the RICOH Pro C7100X, these presses print five colors faster and more accurately while offering even greater media flexibility. Additionally, the new Invisible Red toner introduces even more ways to innovate, by producing designs only visible under ultraviolet light, perfect for security features such as those found on tickets or coupons.“When the RICOH Pro C7100X series hit the market, it immediately changed the sheet-fed color landscape,” said John Fulena, Vice President, Commercial & Industrial Printing Business Group, Ricoh USA, Inc. “It brought these incredible, highend capabilities – five-color printing, synthetic and textured media, outstanding quality – to everydayMain Street printers. With the competition for attention at an all-time high, many printers need new ways to stand out

without having to spend like the big guys. The Pro C7200 series is the only platform in its class that delivers the ability to produce unique applications with a 5th color station, large format sheets up to 49.6 inches, higher print speeds in a more intuitive and reliable platform. That’s what our customers asked for, and that’s what we delivered with the RICOH Pro C7200 series.”

KYOCERA Document Solutions America Inc. introduced three new series of MFPs

KYOCERA Document Solutions America Inc.introduced three new series of MFPs and printers developed for documentintensive small-to-medium sized businesses, especially those for whom environmental efficiency is also a significant concern. With brilliant resolution, fast printing speeds, and expandable paper capacities – all in a compact footprint – these energy-efficient MFPs and printers can be custom-fit to serve the needs of companies in a wide variety of industries. ECOSYS M6635cidn Series: ECOSYS M6635cidn, ECOSYS M6235cidn, ECOSYS M6630cidn; ECOSYS P7240cdn Series: ECOSYS P7240cdn, ECOSYS P6235cdn, ECOSYS P6230cdn;ECOSYS M3645idn Series: ECOSYS M3645idn, ECOSYS M3145idn. Kyocera has a long-standing commitment to the environment. Each of

these new models is in full compliance with the new, enhanced standards of ENERGY STAR 3.0. “We wanted to offer customers devices that meet both the needs of their business and the needs of the environment,” said Douglas Cole, director, product marketing, Corporate Marketing Division for KYOCERA Document Solutions America. These ECOSYS MFPs and printers reduce both costs and environmental impact through the use of long-life consumables, and their ability to shift to sleep mode automatically. According to Cole, “Low-power sleep mode is an extremely effective way to reduce consumption, especially because many devices are left on indefinitely.”

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PRODUCT ROUNDUP Ringdale Announces FollowMe Integration with Lexmark’s New A4 Workgroup Printers and MFPs

Ringdale announces that its FollowMe Embedded product provides integrated support for Lexmark’s new generation of A4 workgroup printers and multi-function products (MFPs). Available across the new A4 color CS622de Series, CX520 Series, CX620 Series and large workgroup mono MS820e Series, MX720 Series and MX820 Series devices, the FollowMe Embedded product provides enhanced u s a b i l i t y, control and secure print management capability to meet the print, copy, and scan needs of organization’s head office, branch office and growing mobile workforce. “With 57 percent of enterprises predicting an increase in print volume by 2025, providing organizations with the best solution that supports their compliance needs to mitigate against print related breaches is a key priority. By supporting the latest Lexmark devices, we are enabling a seamless customer experience and ensuring those devices are secured and complaint,” said Jan Bollmann, executive vice president, Ringdale.The award-winning integrated Data Loss Prevention (DLP) capabilities in the FollowMe solution continues to help organizations improve productivity and meet their compliance requirements.

New Xerox Workplace Solutions Boost Mobility, Print Management, Security and Cost Controls

With mobility and security dominating today’s workplace, Xerox has responded with new solutions that safeguard both data and devices while offering greater cost control. Xerox Workplace Solutions includes print management and mobility offerings available in cloud or on-premise server versions. Ideal for companies operating fleets of printers and multifunction devices, the new offerings ensure customers’ print devices are as connected as their employees are–without sacrificing convenience, security or affordability.“The development of Xerox Workplace Solutions is our way of walkingthe-walk by delivering market-leading security and mobility features while helping customers drive costs out of their print environment,” said Tracey Koziol, senior vice president,

Workplace Solutions Business Group, Xerox. Beyond enabling printing from any mobile device, Xerox Workplace Solutions provides two innovative security offerings designed to guard data and device accessibility. Content Security enhances security procedures and protects intellectual property by monitoring all content that is printed, copied or scanned.

It provides enterprises with another layer of protection, automatically notifying content owners or administrators if sensitive information is being printed or shared. This feature is especially valuable for organizations that regularly handle sensitive or confidential information. Mobile Phone Unlock provides convenience and cost savings by enabling a mobile phone to unlock and authenticate Xerox AltaLink and VersaLink devices. This feature eliminates the need for costly card readers and their proximity cards. Users are authenticated by the Xerox Print Portal app on their phone and the Near Field Communication built into the devices’ user interface (UI). Most mobile devices can also authenticate by scanning QR codes found on the UI of Xerox printers.

Metrofuser announced new technology to improve aftermarket toner cartridge performance.

Laser printer parts manufacturer Metrofuser announced new technology to improve aftermarket toner cartridge performance. The popularity of aftermarket toner continues to rise as consumers have started to accept OEM alternatives as a cheaper, viable option. In recent years,

however, some of the toner particulate used to refill these cartridges have seen a greater degree of variables, whether it be size, coarseness or melting point when compared to original equipment manufacturer toner. These variables sometimes cause image defects, such as blurred print and poor toner adhesion.Metrofuser developed its high variant fuser technology to be more tolerant to the variables of modern aftermarket toner

particulate. High variant (HV) fusers have tuned thermal and pressure properties which allow greater tolerance and perform better with today’s high variable toner particulate. While conventional fusers are tested and benchmarked against a single OEM or a single brand of toner, Metrofuser’s HV fusers are tested with multiple toner brands. Extensive A/B testing with imported and domestic aftermarket toner show that HV Fusers are more tolerant to the variances of modern toner and offer better print. HV Fusers even rival the image quality of the OEM fusers using aftermarket toner.

HP Expands HP Latex R Printer Series Portfolio

HP Inc. expanded its hybrid HP Latex R Printer Series with the R1000 Printer for rigid and flexible printing. Designed for a variety of hybrid applications including signage and displays, the growing portfolio offers choice, value, and versatility while featuring innovative technologies including HP Latex Rigid Printing Technology and HP Latex White Ink. “Print service providers are looking at new ways to increase production and expand applications by investing in innovative print technologies such as rigid and white ink to embrace all the possibilities of print,” said Joan Pérez Pericot, General Manager, HP Large Format Graphics Business, HP Inc. “The new introduction to our HP Latex R Printer Series delivers a versatile and innovative print solution for medium-sized businesses to unlock print opportunities and drive growth.” The current portfolio includes the HP Latex R2000 Printer, designed for large-signage printer service providers (PSP) who require workflow efficiency and sustained production. With the debut of the HP Latex R1000 Printer, HP is adding depth to offer maximum value in one device. Designed for growing businesses with investment and space constraints, the versatile printer offers a single set of inks for a wide range of flexible and rigid media including applications for retail, outdoor signage, window graphics, events and exhibitions, and decorations. The new printer comes with three liter-ink cartridges, compared to the larger model with five liters, and is designed to accommodate materials up to 64 inches wide and up to 2 inches thick, while the HP Latex R2000 prints up to 98 inches wide and up to 2 inches thick.

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PRODUCT ROUNDUP UniNet Adds DENSI Toner and Developer Formulations

UniNet proudly announces an agreement with Clover Imaging Group to expand UniNet’s product offerings to include DENSI toner and developer formulations.Nestor Saporiti, CEO of UniNet, welcomes the addition of DENSI products and expressed his admiration for the DENSI legacy. “I am most honored to work with the Clover team to be able to supply DENSI’s most popular copier toner and developer formulations to the Latin American Market,” Saporiti said. Clover Director of International Sales, Manny Matamoros explains, “UniNet is a longstanding, well-respected provider of imaging supplies with deep roots in the Latin American market and we are confident that they will provide a seamless transition and a continued high level of customer support and satisfaction.”UniNet General Manager, Joe Rivers, added, “The customers are the real winners here; they will continue receiving DENSI quality products and technical support, along with access to UniNet’s superior toner brands including Absolute Black, Absolute Color Toners, ASiC Smartchips and UniNet MPS Technology.”

Toshiba Expands Managed Print Program to Label Printers

Toshiba America Business Solutions announces the expansion of its industryleading Encompass managed print services (MPS) program to include Toshiba and other OEM thermal barcode printers. Toshiba’s expanded MPS program now fully supports and optimizes supply chain and logistics

operations thermal barcode print fleets with OEM-branded parts, labeling supplies and fullservice maintenance. Toshiba’s customizable Encompass program is specifically designed to fulfill the diverse and nuanced labeling needs of individual organizations. Considering the company’s streamlined approach to addressing its clients’ distinct labeling needs, Toshiba’s Encompass MPS labeling program presents organizations with affordable monthly plans complying with virtually any IT budget.“Since the creation of our Encompass program nearly 15 years ago, Toshiba has been at the forefront of efficiently, affordably and comprehensively servicing our e-STUDIO copiers and printers,” said Bill Melo, Toshiba

America Business Solutions chief marketing executive. “With the evolution of our Encompass offering, Toshiba continues as a leader in managing our clients’ products with the elite level of service and customer satisfaction Toshiba has become recognized for providing.”

Canon U.S.A launches Océ Touchstone dimensional printing software

Canon U.S.A., Inc. announced the launch of Océ Touchstone dimensional printing software, positioned for large format print solutions to streamline dimensional printing on the company’s industry-leading Océ Arizona Series UV flatbed printers. Until now, creating these dimensional prints tended to be a laborious process involving significant file manipulation and iterative testing performed by the print provider. As a result, few end users are aware that this is even possible, let alone request this type of printing. To simplify this labor intensive workflow, Canon has tailored specific solutions to meet the needs of the two parties involved in the process: the designer who creates the files and the print provider that prints them. Utilizing the highly accurate ink drop placement and repetition provided by Océ Arizona UV curable flatbed printers, resourceful print providers have been able to print multiple layers of ink and produce dimensional effects ranging from common textures such as woodgrain to special effects such as varnish highlights, embossed type and logos, or even braille.“Our commitment to our customers and the drive to expand our large format capabilities, has led to the development of the Océ Touchstone Dimensional Printing Software,” said Toyotsugu Kuwamura, executive vice president and general manager, Business Imaging Solutions Group, Canon U.S.A. Inc. “We are thrilled to introduce this simple solution that will help print providers improve their workflow and create new possibilities for both their organizations and their customers.”

Lexmark Introduces New Generation of A4 Color and Large Workgroup Monochrome Printers and MFPs

Lexmark announced the availability of a new generation of A4 color and large workgroup monochrome printers and multi-function products (MFPs) that bring

an unparalleled combination of reliability, productivity and security to business users.“Lexmark is pleased to introduce this extensive line-up of new devices which feature improved performance and consumable yields, resulting in more up time, fewer interventions and improvements in total cost of ownership,” said Allen Wa u g e r m a n , L e x m a r k senior vice president and chief technology officer.“These new devices are designed to be reliable, productive and more secure additions to business IT assets,” said Allen Waugerman, Lexmark senior vice president and chief technology officer. “IT will appreciate the longevity, durability and serviceability of these devices, while users will appreciate the high-quality color or monochrome output, state of the art power and performance, and easy to use features.”These new A4 color (CS421dn, CS521dn, CS622de, CX421adn, CX522ade, CX620 Series and CX625 Series) and large workgroup mono (MS725 Series, MS820 Series, MX720 Series and MX820 Series) devices are equipped with major feature enhancements that drive down total cost of ownership:

TSC Launches Compact Industrial Printer MB240 Series In India

TSC Auto ID launches the most complete, yet cost-effective, entry-level industrial printer,”MB240 Series” in India. With a small footprint, compact design and quiet operation, the MB240 Series is a perfect solution for light industrial printing applications. The new MB240 Series is designed to fit alongside TSC’s bigger industrial printer models including the MH240 and MX240P Series. The MB240 Series features a 3.5” intuitive color touch display and bright indicators allowing for simple operation. Easily customized menus provide an enhanced user-friendly experience. Connect to any host with a variety of interfaces including 802.11 a/b/g/n wireless, Ethernet, Bluetooth, USB, USB host and serial connections. Options including regular cutter, peel & present with internal rewind, and a general-purpose input/output (GPIO) interface allow the printer to be integrated into nearly any application. Compared to the TSC legacy ME240 Series printer, the MB240 Series weighs 10% less and is 13% smaller in size. It fits where larger industrial printers can’t.

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T E C H TA L K

Remanufacturing the HP LaserJet Pro M154, MFP M180 (CF510A-204A Series) Black and Color Toner cartridges

By Mike Josiah and the Technical Staff at Uninet

irst released in July 2015, the Pro M252/277 series of color laser printers are based on a 17ppm black & color, 600 Dpi engine. (3600 DPI with RET). The M154 cartridges use HP’s “ColorSphere 3” toner and the chips have “JetIntelligence”. The first page out is stated at under 11.6 seconds. Standard installed memory for the M154n is 128MB, the M180 and the M181 both come standard with 256MB. New cartridges do not come with a drum cover. They use a plastic box insert to protect the cartridge. It’s a good idea to have your customers save these inserts. See Figure 1 The starter cartridges that ship with the printer are rated for 700 pages CMY and 800 pages black The end caps are plastic welded, and the DB has a left hand threaded screw, but once past the welds are not that difficult to do. The printers currently based on the M154 engine are the: HP LaserJet Pro M153a

HP LaserJet Pro M153nw

Required Tools

HP LaserJet Pro M154a

1) Toner approved vacuum.

HP LaserJet Pro M154nw

2) A small screw driver (Common Style)

HP LaserJet Pro MFP M180nw

3) A Phillips head screwdriver

HP LaserJet Pro MFP M181nw

4) Needle Nose Pliers

The cartridges used in these machines are (HP 204A series)

5) Flat blade (Common) screwdriver 6) Square edge razor blade

CF510A (Black)

1,100 pages $50.99 List*

Supplies Required

CF511A (Cyan)

900 pages $56.99 List*

Color toner for use in the HP M154 series cartridges.

CF513A (Magenta) 900 pages $56.99 List* CF512A (Yellow) 900 pages $56.99 List*

New replacement chip

Cartridges used in Europe, Russia, CIS, Middle East and Africa: (205A series)

New Long Life Drum New Wiper Blade

CF530A (Black)

New Developer Roller (Optional)

CF531A (Cyan)

New PCR [Optional]

CF533A (Magenta)

New Doctor Blade [Optional]

CF532A (Yellow) * Pricing current as of May 2018. With the new machines shipping with 7-800 page starter cartridges, there is sure to be a fast growing demand for remanufactured cartridges!

Good quality double sided tape 1/8” wide. (3M brand preferred) Lint free Cloths Conductive grease 1) With the HP top label facing you, remove the spring from the left side of the cartridge. See Figure 2

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T E C H TA L K 6) Start to separate the two halves. You will see a small black plastic tab on the drum gear Assembly that blocks you from removing the waste chamber. Press down opposite the tab while pulling the end cap out to separate the two halves. See Figures 7 & 8

10) Coat the new wiper blade with your preferred lubricant and install. Install the two screws. See Figure 13

Fig. 13

11) Install the cleaned PCR. Make sure to place a small amount of conductive grease on the black PCR holder. See Figures 14 & 15

Fig. 2 Fig. 7

2) On the same side, using a flat blade screwdriver, pry out the top of the end cap until you feel the weld give way. See Figure 3

Fig. 14

Fig. 8 Fig. 3

3) Slide the screwdriver inside the end cap to the place indicated and gently pry again until the end cap comes free. See Figure 4

7) Remove the PCR. Clean with your preferred PCR cleaner and place aside in a clean area. See Figure 9 Fig. 15

12) On the Supply chamber, remove the two screws from the gear side end cap. Remove the end cap. Be careful of the drum drive gear and bushing. They can come loose. See Figures 16, 17 & 18 Fig. 9

8) Remove the two wiper blade screws and the wiper blade. See Figure 10 Fig. 4

4) Remove the end cap See Figure 5 Fig. 16

Fig. 10

9) Clean out all the waste toner from the chamber. Make sure all the wiper blade seals are clean. Clean the blue seals with a foam swab and 99& Isopropyl alcohol if necessary. See Figures 11 & 12

Fig. 5

Fig. 17

5) Remove the drum from the cartridge. Doing this now will make separating the two halves easier See Figure 6 Fig. 11

Fig. 6

Fig. 12

Fig. 18

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T E C H TA L K 13) Remove the two gears. See Figure 19.

Fig. 24

18) Vacuum out the remaining toner from the hopper from the slot next to the feed roller. Remove the old seal if present. See Figure 25 Fig. 19

Fig. 30

22) Install the small and large gears as shown. See Figures 31 & 32

14) Pry off the white inner end cap. See Figure 20 15) Remove the large and small gears as shown. See Figure 21

Fig. 25

19) At this point while tight, you can fill the hopper with toner for use in the HP M154 series of printers. See Figure 26 Fig. 31

Fig. 26

Fig. 20

16) Slide the developer roller over and remove. Be careful not to lose the 2 round bushings or alignment tab. See Figures 22 & 23.

20) Clean the doctor blade seals. Install the doctor blade and two screws. Remember the right side uses the left hand threaded screw! Make sure you have an even gap across the DB edge. They is not an alignment pin for the blade. See Figures 27 & 28

Fig. 32

23) Press the inner end cap in place. See Figure 33

Fig. 27 Fig. 33

Fig. 22

24) Install the two gears on the feed and developer roller shafts. See Figure 34 Fig. 28

21) Install the developer roller. Make sure both ends have the bushings in place and the left side also has the tab bushing long side up. See Figures 29 & 30 Fig. 23

17) There are two screws holding the doctor blade in place. The left screw is a normal thread screw, the right side uses a left hand thread screw. Be careful not to mix them up. Remove the DB. See Figure 24

Fig. 34

25) Install the drum drive gear and bushing. See Figure 35 Fig. 29

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T E C H TA L K 29) Coat the drum with you preferred lubricant and install the drum in the waste hopper. See Figure 42 Fig. 42

Fig. 35 Fig. 38

26) Install the end cap and two screws. See Figure 36

30) Place a small piece of a good double sided tape on the inside of the end cap. Clean and replace the conductive grease on the drum axle and install the end cap. See Figures 43 & 44 Fig. 39

Fig. 36

27) On the waste chamber, cut the chip holder with a flat blade in the two places indicated. Remove and replace the chip. Hold the new chip in place with a drop of hot glue or silicon adhesive. Make sure you donâ&#x20AC;&#x2122;t get any on the contacts! See Figures 37, 38 & 39

28) Place the two halves together. Lift up on the black tab while pulling the end cap out to align them properly. See Figures 40 & 41

Fig. 43

Fig. 44

31) Install the spring. See Figure 45 Fig. 40

Fig. 37

Fig. 41

Fig. 45

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HOT PRODUCT

Patel Traders, Provider of Protective Packaging Airbags, Launches Chip Resetter under Brand Unismart 3 Patel Traders has first manufacturing unit of this kind of airbags in India and at present they have no potential competitors. Also, launches chip resetter under the brand name Unismart 3, using which the chips in the cartridges can be reset.

Mr. Mahesh Patel

atel Traders, an Ahmedabad-based company, manufactures and provides protective airbags for protective-packaging of different kinds of products from different industry segments, including cartridges from the imaging industry, under their brand name Airpack. The company is led by the competent duo of professionals, Jayendra Patel and Mahesh Patel. Jayendra Patel shares, “We manufacture airbags and supply for our customers spread pan-India. When the products are packed us in these airbags, they protect the productsfrom the damage during transportation, storage and manual handling. Ours plant is the first manufacturing unit of this kind of airbags in India and at present we have no potential competitors. We manufacture eight sizes of such airbags. Chinese manufacturers are our main competitors, but compared to Chinese products, our products offer better customer-ease and affordability. In India, customers want smaller quantities—which we fulfill and charge as per the desired smaller quantities, whereas Chinese provide only for bulk orders often in quantities of 2000 units.In the imaging segment, our main focus ison the remanufacturers who need these protective 32

airbags in large quantities. Good quality, shape and design are the main features of our products and also these are the features our consumers desire. We supply our products directly to the customers; right now we are not employing any partners. If a consumer wants airbags of specific sizes and specs, we will manufacture according to their specs. Our airbags are receiving wider acceptance from companies like Amazon, for packaging IT and lifestyle products. We are already in discussion with Walmart which is expected to become our customer soon. We see a great demand in future.” Regarding their current market share and the future sales targets, Jayendra, explains, “We are aiming to capture 50% marketshare in India in the coming years. There is a price game in this part of the industry. In our case, being domestic manufacturers, we can save on import duty and transfer that advantage to our customers—this is our main advantage. We deliver the ordered products very fast, within 24 hrs for local customers and within four days to farthest customers in India. Our customers are spread pan-India: 35% from South India, 30% from North, 20% from West and 10% from East. Also our customers spread across a wide variety of industries and segments, with about 10% from imaging industry. At present, we are the only domestic provider of airbags in India, we have no domestic competitor in our segment. We are also exporting to other countries like UK, Bulgaria, etc. We hope to increase our exports as well as domestic sales in the coming years.” With regard to quality policy, Mahesh Patel comments, “With us everything is open. If a customer wants high quality, he will get it at a price. If he wants products at average

quality and average price, then also we will provide him accordingly.Currently, we are growing at an annual rate of 20%-25%. In the coming year, we want to start another manufacturing unit with much larger capacity of production under Make in India scheme. The GST, that has minimized cumbersome inter-state formalities, has been a good development for us as we operate across state borders.” Recently, Patel Traders launched chip resetter under the brand name Unismart 3, using which the chips in the cartridges can be reset. Talking about this, Mahesh Patel comments, “At present, after using the cartridge, the chip is discarded, but using our Unismart 3 Apex Chip Programmer the chip can be reset and used again which will help the user to save at least 40% of the cost, compared to buying a new chip. We are expecting a good market for this product in the coming months and years.” Unismart boxes are highly useful for programming, resetting and testing cartridge chips. Currently, equipped with constantly renewed pre-embedded programs, this chip resetter can program, reset and test not only Unismart chips, but also reset and test OEM chips.

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E X PA N S I O N P L A N

Zigma Opens Office in Kolkata and Expands into Eastern India

Mr. Ashish Joshi Director, Ashish Impotrs

In addition to their corporate office in Mumbai, recently Zigma opened a branch in Kolkata, operating under the name Sentient JMP Tek Pvt Ltd. Zigma already has a branch office in Jajpur, Orissa, operating under the company name Karuna Infosys.

shish Imports, established in 2007,is a reputed manufacturer, trader, supplier and importer of diverse kinds of photocopiers, photocopier and printer consumables, laminators, binders, paper shredders, currency counting and detecting machines, roll to roll lamination, cold lamination, etc. The company is a prominentconsumables distributor under their in-house brand Zigma formachines of brands like Xerox, Konica Minolta, Brother, HP, Samsung, Panasonic, Cannon, Ricoh, Sharp, Kyocera and Toshiba, among others. For printers, they have dyebased inks, sublimation inks, pigment inks. For inkjet printers, Zigma has dye-based inks, sublimation inks and pigment inks. In addition to their corporate office in Mumbai, recently Zigma opened a branch in Kolkata, operating under the name Sentient JMP Tek Pvt Ltd. Zigma already has a branch in Jajpur, Orissa, operating under the company name Karuna Infosys (opened in 2015).Ashish Joshi, Director, Ashish Imports, in an interaction with Imaging Solution, shares his company’s plans, philosophy, mission and vision. Ashish states, “Our Zigma brand provides high quality products that give high page yield at reasonable prices. Zigma consumables are compatible for A4 size machines ofseveral top brands including HP, Samsung, Brother, etc. We mainly import from quality proven vendors: color consumables we import from Taiwan and Korea and monochrome from China. We are growing at an annual growth rate of 20%. When GST was launched, initially there were a lot of confusions and it affected our business negatively, but with 34

the law normalizing, we are feeling GST is good for our business and improve industry functioning and standards in the future.” Zigma’s products are appreciated for their accurate dimensions, perfect finishing, user-friendliness and durability. Zigma’s marketing and technical professionals are well trained to identify the best sources from which products can be procured thatmeet the widespread demand of the corporates, government offices and other diverse kinds of computerized centers. Zigmaacquires products in diverse sizes, shapes and specifications in order to suit all kinds of customers’ requirements. Their packaging experts use the high quality packing material for the purpose of delivering the products to the clients in their original pristine state. Ashish clarifies, “Our USPs are high quality and our consumables give higher page yield compared to market products; and we offer better service and economical pricing. Whenever a new development comes, we are the first to incorporate those changes into the products. The main challenge we are facing is that the market is going down in terms of quality. Low-quality, low-price products are selling more due to customers’ ignorance and sellers’ greed and dishonesty. Healthy competition is always welcome, but what we have today is corrupt and unhealthy competition from low-quality providers who are duping the customers with their mean products. However, now people are gradually realizing the importance of quality and they are gradually coming back to us.”

Through dedication,Zigmahas managed to acquire clientele that spans across India and the brand also exports products to countries in South East Asia and Middle East Asia. The skill-based knowledge, competency and pragmatic approach of the top leadership and the team are the winning formulas of Zigma. Ashish reveals, “Earlier we had been strong in the West, South and North India regions, but now we are expanding fast into Eastern India after we started branches in Orissa and Kolkata. In future, we want to add more products to our portfolio. We have a customer-base of 800 dealers. We are also doing MPS to a limited number of customers and we provide remanufacture cartridges only for our MPS customers. Currently, about 50% of our revenues come from West India, 25% from South and 25% from East. Color segment is growing very fast and at present, nearly 20% of our revenues come from color consumables and 80% from black consumables, but color proportion in our sales is increasing. We provide color consumables for inkjet printers of HP, Epson and Canon. We provide color toners for Konica and Xerox machines.” Today Ashish Imports has carved a respectable niche in the imaging consumables domain and is witnessing a stupendous growth. Ashish concludes, “About 3 months back, we launched laptop peripherals like adaptor, LCD screen, pen drives, etc under Zigma brand and shortly we are going to launch keyboard and mouse. We want to open one more branch office in Andhra Pradesh soon.”

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INTERACTION

“ GPS Brand to strengthen presence in Maharashtra, Karnataka and Gujarat ” G

ajanan Print Solutions founded in 2005 is a Pune-based provider of a wide range of imaging consumables (black & color) including toners powder, toner & ink cartridges, cartridge parts, printer machine parts, inks, etc under their brand name GPS. The company is led by Devram Patel.

Mr. Devram Patel,

CMD, Gajanan Print Solutions

The GPS brand aims at continuous improvement driven by integrity, teamwork and innovation and demonstrates deep commitment to business integrity and quality work

Devram Patel, CMD, Gajanan Print Solutions, comments, “About 90% of our customers come from Maharashtra, Karnataka and Gujarat; and 10% from other states. We have over 400 permanent customers spread across different states. We have many refillers in our customers list. Our main selling points are top quality, good service and affordable prices. Our revenues are growing at an annual rate of 20%. Color toner usage is also growing. The GST has been good for us as we operate across state borders and also it has checked the grey market operations to a large extent.” The GPS brand aims at continuous improvement driven by integrity, teamwork and innovation and demonstrates deep commitment to business integrity and quality work. Devram Patel adds, “Backed by our dedicated team of staff, we are engaged in providing a wide assortment of compatible laser cartridges, toner cartridge parts, toner powders, inks and inkjet cartridges among others.” The company uses high quality raw materials to provide printer parts and accessories of different specifications with top quality and reliability, at competitive prices. The GPS range of toner powders are scientifically tested to meet OEM-standards with special emphasis on right density, yield and transfer rate, for all popular laser printer models and brands. “We provide a range of OPC drums that are fabricated using the optimum quality raw material. Our range of OPC drums can be easily used with different toners available in

the market. Competitively priced, our range of OPC drums are suitable for multi-cycle application,” clarifies Devram Patel. The GPS range of black & color toner powders also suit most OPC drums in the market available. The company also provides different kinds polymerized, chemical and conventional toners. The main advantage of buying GPS cartridges is that users can save up to 35-75 % in cost compared to OEM cartridges. “We also provide laser printer toner cartridges that give near-OEM quality output and yield. Available at highly competitive prices, our laser printer toner cartridges are extensively checked for various print modes and formats to ensure excellent results. Our compatible cartridges are smudgefree and waterproof and give vibrant and quality output. We have cartridges for most of the deskjet, office jet and business printers, coming with a wide range and high availability.” The GPS range of toner chips are specially designed to be compatible with many types of cartridges. The GPS cartridges are incorporated with a chip that monitors how much toner is left and also gives warnings when the toner is running low. The GPS toner chips, manufactured using the latest technology, are quality-proven and cost-effective. “As for our future plans, we want to increase our online sales through our website to make it convenient to the customers who would like buy online, where our offline channel continuing parallelly. We want to increase the presence of GPS brand and improve sales. Our mission is to satisfy our customers and maintain good relations with our manufacturers, because together we can create a quality world at affordable prices,” concludes Devram Patel.

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FA S T T R A C K

“Alphabet wishes that all the imaging industry players should work together to maintain high quality and decent MOP” Alphabet focuses on choosing the products that are best suitable to Indian recycling and refilling conditions and needs. Alphabet aims to ensure that the provided consumables and components work well under varying conditions of humidity, temperature, etc.

Mr. Ravi Choudhary,

Managing Director, Alphabet Imaging Technologies LLP

lphabet is a prominent importer and distributor of imaging consumables and components for the cartridge remanufacturing & refilling industry in India since 2000.Led by Ravi Choudhary, Managing Director, Alphabet Imaging Technologies LLP supplies a wide range of products including OPC drum, toner powders, blades, chips, mag rollers, PCR, bulk inkjet inks, CISS, compatible toner cartridges, etcunder their brand name Alphabet. Ravi Choudhary shares, “Our customers and demand come from pan-India. We have branches in Delhi, Hyderabad and Chennai, besides our Head Office in Mumbai, so that we can deliver products and servicesto our customers in different regions promptly. Our mission is to procure the world’s best imaging products and make them available at affordable prices to the Indian recyclers and users. We import mainly from qualityproven providers from abroad. Since quality comes at a price, our products are affordable

but not the cheapest as compared to market products. We never cut down quality just to make some quick bucks.” Alphabet imports products from reputed, quality-proven companies from USA, Japan, Korea, China, etc. Alphabet has its own R&D team to select and develop the right products procured from various International vendors. Alphabet focuses on choosing the products that are best suitable to Indian recycling and refilling conditions and needs. Alphabet aims to ensure that the provided consumables and components work well under varying conditions of humidity, temperature, etc. Ravi Choudhary adds, “The demand for color consumables is growing fast but still its share in our business is only a fraction of the total business, because most of the work in our market is done using monochrome. The GST that has been in implementation for the last one year has been a good development for the imaging industry and also for all the industries in the country. The GST law has curbed the grey market to a reasonable extent and we see a good jump in the demand for our products. We see GST as good step and it will improve the business atmosphere further in the coming years.” Alphabet’s personnel have a vast experience and expertise in product identification, import, inventory management, packaging, logistics and customer support. Prompt and wide-range availability of the products throughout the India is one of the company’s main objectives. Reflecting on the current trends in

the market, Ravi Chaudhary expresses, “Nowadays due to intense competition, price-wars, invasion of market by low-grade Chinese compatibles, business has become disorganized and margins have come down. To make quick money, many vendors in India are competing with each other by cutting down prices and sometimes quality. This is bringing down market operating prices (MOP) and also quality.” Besides their branch offices in Chennai, Delhi, and Hyderabad, and HO in Mumbai, the company has a dedicated network of over 1000 committed dealers and channel partners spread across all important cities and towns like Bangalore, Chennai, Delhi, Guwahati, Hyderabad, Pune, Bhopal, Indore, Ranchi, Ahmadabad, Kanpur, Cochin, etc. Ravi Choudhary reveals, “My message to the industry is the imaging industry players should not go about cutting down prices and then cutting down quality to make quick bucks which in the long run will become detriment to all. Instead they should focus more on providing good quality and maintaining decent MOP so that sincere and honest players can do business confidently. In other words, all the important players in the industry should work in a coordinated way to ensure that the industry will function in a proper and organized manner, instead of each vendor playing his own game to make some quick money which will be a detriment to everyone in the long-run. For future, we want to focus more quality and service and expand our business.”

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R.N.I. NO DELENG/2012/46000 | POSTAL REG. NO. DL(S)-01/3441/2016-18 | Date of Pub: 20 July 2018 | Postal Date: 24 & 25 of Same Month | Posted at: NDPSO

Printer and Copier Consumables Trade Show

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