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ISSUE 11 VOLUME 05 Monthly Magazine November 2017
40 Pages
www.imagingsolution.in THE BEST INFORMATION RESOURCE FOR IMAGING INDUSTRY IN INDIA
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Editor’s Desk Dear Readers, The key trends observed in the printing inks market are the increasing prominence of flexography printing inks and growing shift towards environment-friendly printing inks. Factors such as rising consumer spending pattern, growing awareness of high quality flexible packaging products and changing lifestyles would contribute to the overall demand for flexography printing inks. Additionally, growing trend for adopting environment-friendly printing inks such as waterbased and UV-cured printing inks techniques in the global printing inks market is expected to improve the efficiency and reduce the harmful effects of inorganic and toxic materials used in conventional printing inks. The global printing inks market is expected to reach $23,881.9 million by 2023. The rising importance of printed materials in various end-use industries such as packaging, labeling and advertising are likely to spike the demand for printing inks worldwide during the forecast period. Based on product, the lithographic inks are expected to be the largest segment of the global printing inks market during the forecast period.
Swapan Roy Editor & Publisher
Publisher & Editor
:
Swapan Roy
Editor in Chief
:
Manoj Jha
Asst. Editor
:
S. Goswamy
staff photographer
:
ajay kumar
product head
:
anit kumar
layout design
:
Gautam Midhya
Marketing Manager
:
tridip dey
Marketing executive
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Finance
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s. dutta, Raj kumar Sujit Goswami Sandeep Sarkar
Circulation head
:
pratap Biswas
Circulation asst.
:
ashish Ghosh
system Manager
:
vijay
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November 2017 IMAGING SOLUTION
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COntents NEWS UPDATE
PRODUCT ROUNDUP
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NEWS U CAN USE Thermal Printers Ideal for POS Transactions
22 INTERACTION Copian : Popular brand known for quality products and services
TECH TALK Remanufacturing the Samsung Xpress M2625 MLT-D116L Toner Cartridge
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Mr. Naveen Thirani CEO, Copian International
EVENT PREFIL Takes Top Performing Partners on Joy Trip to Bangkok
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n e w s u p d at e UniNet Presented with 2017 Quality Leader Award by Recycling Times Magazine
NovaCopy Continues Expansion with Acquisition of Atlanta-based Kopier Net
UniNet received top honors and was awarded as the “Quality Leader” in recognition by the global print consumables industry and Recycling Times magazine. The company is lauded for providing exceptional quality products with the highest standards of excellence to better serve the global printing aftermarket industry. UniNet accepted the Quality Leader coveted award at the RT Media Annual Global Industry Awards Ceremony on Oct. 12, 2017 at the Zhuhai International Convention Center. This recognition reflects the company’s continuous commitment to developing and providing innovative premium quality products, and delivering greater value to its global customer base and prospects. “We are privileged and honored to be presented with the Quality Leader Award by the
NovaCopy has announced the purchase of Kopier Net, an established $3.5 million
Recycling Times magazine and the global industry,” said Nestor Saporiti, CEO at UniNet. “Being recognized with this award by such prestigious magazine is one of the highest accolades a company in the printing aftermarket industry can receive in the name of product excellence, innovation, and quality assurance. We take this opportunity to thank everyone for their continuous support and recognition. This is a great milestone for UniNet; it reaffirms our values and mission of a quality leader organization. UniNet shares this success with everyone, and looks forward to continuing raising the bar and delivering quality worldwide.”
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independent copier dealership servicing the greater Atlanta area.“For over 20 years, Kopier Net has built a professional and well-respected reputation throughout the greater Atlanta area with its customers and the local business communities,” said NovaCopy CEO Darren Metz. “We are very excited for both companies as we move forward.” With the acquisition, NovaCopy will retain the Kopier Net name, the office in Marietta as well as its staff. “Customer satisfaction is very important to NovaCopy and it is our goal to retain the relationships that have already been created,” said Benny Malicoat, NovaCopy’s Georgia and East Tennessee district vice president. “We truly believe it is essential to have Kopier Net’s team on board to help make this a success for everyone involved.”An industry-leading managed IT and print service provider offering on-site and remote support of network infrastructure and peripherals, NovaCopy is recognized by Inc. magazine as one of the fastest growing companies in the United States with 12 branches throughout the South and revenues of $80 million. “NovaCopy is an industry leader who has been working with customers in Georgia for over 10 years,” said Ted Kolwicz, Kopier Net’s CEO. “Together, the Kopier Net team and NovaCopy will be able to offer
enhanced service and even more stateof-the-art equipment and solutions to the greater Atlanta business communities. We’re definitely looking forward to the next 20 years.” “As we seek to grow throughout the South, we’re reminded of NovaCopy’s mission to flourish as a team by delivering caring, efficient service and support to our customers and to each other,” Metz said. “We deliver outstanding equipment and service performance beyond our customers’ expectations, with the fastest on-site service available. And, that’s what sets us apart from all the rest.”
Compass Sales Solutions is Partnering with Marlin Business Services for Lease Document Automation Compass Sales Solutions is proud to announce a new partnership with Marlin Business Services Corp. for lease document automation. Compass is proud to announce that Compass Sherpa users can now populate Marlin lease documents. This time-saving feature will allow users to populate all their lease documents with the click of a button, helping them move from handwritten forms to zero-effort automated forms, saving time for sales reps. Dealers who use Marlin are eligible to receive up to three Microsoft Word lease documents bookmarked at no charge. This free bookmarking feature includes inserting bookmarks into the protected lease documents approved for the dealership by Marlin. Dealers using both Compass Sherpa and Marlin can email services@compasscontact.net for more information. Troy Casper, President of
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n e w s u p d at e Compass Sales Solutions, states, “We are happy to partner with Marlin to automate lease documentation for our dealers and provide a time-saving process while reducing entry error. I look forward to working with Marlin and releasing this new feature!”“We are excited to offer users of Compass Sherpa a simpler, easier way to manage lease documents”, said Mark Scardigli, Chief Sales Officer of Marlin. “We value our relationship with Compass Sales Solutions and are looking forward to growing this partnership together.”
EDII and HP Launch “HP World on Wheels (HP WoW)” Mobile Bus for Digital Inclusion Dr. J. N. Singh, Chief Secretary, Govt. of Gujarat, inaugurated the “HP WoW” vehicle which is a 20 seated computer and IT enabled vehicle powered by green energy and backed by numerous software suites and cloud integration. The HP-WOW bus will offer a mobility solution to help bridge the digital divide between urban and rural areas
by bringing easy information technology access to the isolated and disadvantaged groups in 18 villages of Ahmedabad, Gujarat. It will also promote IT enabled education through e-learning modules, entrepreneurial and skill development courses will help train school children, rural youth and
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communities, among others by acting as a Community Service Center (CSC). With added services of Common Service Centre (CSC), it will benefit the local population for a hassle free linkage to Government programs and initiatives. Also present on the occasion were Dr. Sunil Shukla, Director – EDII and Ashish Sahay, Head, CSR- HP Inc. India. The ‘Digital India’ program aims at transforming India into a digitally empowered society and a knowledge economy. The Program symbolizes the vision of connecting and empowering 125 crore citizens; creating unprecedented levels of transparency and accountability in governance; and leveraging technology for quality education, health care, farming, financial inclusion and empowering citizens. One of the pillars of Digital India visions empowering citizens, especially rural populace, by making them digitally literate. This is intended to be achieved through collaborative digital platforms and by making available digital resources in their native language to ensure their participation. It will help tap into the data that will be freely available on the cloud computing platform— independent of an intervention. The “HP World on Wheels” or (HP WoW) project sponsored by (HP) Inc.; and implemented by Entrepreneurship Development Institute of India (EDII), is part of HP’s commitment to build and deploy 48 self-contained, Internet-enabled digital inclusion and learning labs in PPP model aimed at driving digital literacy, E education, Entrepreneurship training, and other citizen services in rural India. Dr. Sunil Shukla stated, “The vision of Digital India is ably supported by momentous efforts and one such tangible initiative is the HP World on Wheels Project. This innovative project will impart digital capabilities and also an understanding on the
variety of significant subjects to people in the remotest corners of the country. EDII is glad to be associating with such an ambitious project. I am sure the results will transform lives and place India several notches up.”
Xerox’s Global Imaging Systems Acquires Office Technology Dealer G-Five, Expands Reach in Carolinas Xerox Company has acquired G-Five, Inc., a Carolinas-based multi-brand solutions dealer that provides office equipment and print services in North and South Carolina. The acquisition of G-Five, GIS’ third office technology dealer purchase in 2017, is the latest example of how Xerox is expanding its indirect sales channel with a focus on multibrand dealers. G-Five serves large metropolitan areas in the Carolinas such as Greenville and Charlotte, offering strong growth potential in the $20 billion multi-brand reseller space. These locations will become satellite sales offices to Carolina Office Systems, a GIS company covering Raleigh, Greensboro, Columbia and Charleston. “The addition of G-Five expands Xerox’s footprint into new markets in the Carolinas, providing access to new customers and revenue streams,” said Michael Pietrunti, senior vice president, acquisitions, GIS. “The combination of Xerox technology and services in the hands of a very dynamic team of G-Five employees will deliver many new customer engagement opportunities.”G-Five President Gary Gerack said, “We’re confident that GIS is the best decision for G-Five’s long-time customers as Xerox has always shown a commitment to small and mid-size businesses like ours.”
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n e w s u p d at e Phoenix Business Journal’s Arizona Corporate Excellence (ACE) Awards Recognizes FlexPrint LLC FlexPrint LLC announced that it has been distinguished as the seventh fastest growing company in Arizona by the Phoenix Business Journal’s annual Arizona Corporate Excellence (ACE) Awards. The Arizona Corporate Excellence Awards recognizes the largest and fastest growing privately owned businesses in Arizona in terms of overall revenue and revenue growth. The lists are researched and compiled in partnership with the Phoenix Business Journal and accounting firm CliftonLarsonAllen LLP. FlexPrint LLC ranked as the seventh fastest growing privately held company and the 24th largest private company in Arizona. FlexPrint LLC has been a key member of the Arizona business community since its founding in 2005. The company credits its rapid growth to its amazing team, made up of over 350 talented individuals, great customers, and unique business model that is disrupting the
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office technology industry. “It is an honor to be recognized with an Arizona Corporate Excellence Award,” says Frank Gaspari, CEO of FlexPrint LLC. “We are very proud of our employees and their contributions in taking care of our customers and supporting our aggressive growth strategy. We wouldn’t be where we are today without them.”
Toshiba Wins Best-in-Class Awards in Annual Dealer Survey Toshiba America Business Solutions has once again been recognized for its innovative products and sterling service and support by winning The Cannata Report’s 2017 Frank
Awards for Best-in-Class Manufacturer and Best A3 Manufacturer. The Frank Awards were conducted and presented by The Cannata Report, a leading analyst firm for the document imaging and workflow solutions industry. All Frank Award nominees and winners were determined by votes cast or analysis of data comprised from The Cannata
Report’s 2017 Annual Dealer Survey.“We congratulate Toshiba America Business Solutions for winning multiple awards at our 32nd Annual Awards & Charities Dinner,” said Frank G. Cannata, president, The Cannata Report. “The dealers participating in our 2017 annual dealer survey made it clear they highly value the products and support they receive from Toshiba.” “We are very thankful and honored to again be recognized with The Cannata Report’s prestigious ‘Best-in-Class’ Frank Awards,” said Scott Maccabe, president and chief executive officer at Toshiba America Business Solutions and Toshiba Global Commerce Solutions. “These two awards honor the extraordinary collaboration between our entire staff and the dedicated, hardworking and entrepreneurial reseller partners who represent the Toshiba brand.” The Frank Awards’ Best-in-Class category acknowledges manufacturers providing the best overall hardware, software, services and technical support. Best A3 Manufacturer category selections are identified by survey respondents for
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n e w s u p d at e offering industry-leading A3 multifunction printers (MFPs) backed by stellar service and support. The 277 resellers, representing all MFP vendors and U.S. regions, participating in the survey were asked to rank their primary and secondary vendors in four key performance categories: corporate support, distribution, product line and inventory. The Frank Awards were presented Nov. 2 at The Cannata Report’s 32nd Annual Awards & Charities Dinner at The Madison Hotel in Morristown, New Jersey. Toshiba executive, Ted LeBlanc, accepted the Best-in-Class Manufacturer Frank Award on behalf of his company. Ten of LeBlanc’s Toshiba colleagues joined him on stage to accept the company’s Best in A3 Manufacturer Frank Award.
Konica Minolta Recognized by CDP for Leadership on the Climate A List for Second Straight Year Konica Minolta Business Solutions U.S.A. Inc. announced that it has been awarded a global leadership position on the Climate a List by CDP, an international not-for-profit organization engaged in activities to realize a sustainable economy, for the fourth time,
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including the most recent in 2016 and 2017. The Climate A List comprises of companies that have been recognized as global leaders for their actions and strategies in response
to climate change. Of the more than 6,200 companies around the world that were surveyed by CDP, 112 companies, including 13 Japanese companies, were selected for the Climate A List this year. Konica Minolta considers that its inclusion on the Climate A List for the second consecutive year reflects continued high recognition of its response to climate change and disclosure of information on the process. Last year, Konica Minolta expanded the scope of its Eco Vision 2050, a long-term environmental vision launched in 2009, by adding the “Carbon Minus” concept as a more ambitious goal. While Konica Minolta has been working to achieve an 80% reduction of CO2 emissions throughout the product lifecycle by 2050 from the
level of fiscal 2005, the company has also taken on a new commitment to involving its stakeholders, including suppliers, customers and communities, in its environmental efforts to reduce CO2 emissions by more than the amount of CO2 emissions from its corporate activities. Currently, Konica Minolta is steadily implementing environmental measures worldwide, including sharing a variety of environmental technologies and know-how it has developed over the years with its suppliers and customers and working jointly to reduce CO2throughout society.
Clover Imaging Group Wins RT Media for Excellent Service Award for 2017 Clover Imaging Group (CIG) was recognized for the second year in a row at the RemaxWorld Expo in Zhuhai, China,.
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n e w s u p d at e This year, the RT Media Global Imaging Awards council received thousands of nominations from all over the world. Judges shortlisted those nominations and only considered 84 companies for the 13 awards. One of those awards was presented to CIG for Excellent Service. “It’s always very exciting to be recognized for an award like this,” said Luke Goldberg, EVP Global Sales and Marketing for Clover Imaging Group. “Service is at the heart of what we do. No matter how many great services and products we offer, no matter how many exciting strategic partnerships we form, if we didn’t constantly strive to serve our clients, none of that would matter. To be given an award because of the reputation we’ve earned for supporting our clients is absolutely amazing. Our employees work incredibly hard to ensure that we are always worthy of awards like this one, so I want to extend my gratitude to them, as well.” Since MSE and CIG combined in 2014, clients have been raving about their results, as evidenced by its 99.5 percent documented success rate. Last year, the company was honored with the Technology Innovation Award.
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ProCopy Office Solutions Announces Worst Copier Sweepstakes; “Winner” Gets Dropped from a Crane ProCopy announced the date of the Seventh Annual Worst Copier in AZ Sweepstakes. The sweepstakes asks companies to write a short essay of 75 words or less and tell the world why they
have the worst copier in Arizona. The winner will receive a new digital copier from ProCopy and a trip for two to San Francisco. The winner’s old copier, the worst in Arizona, will be dropped from a 100-foot crane live online and on 1580am The Fanatic. “This is our seventh annual sweepstakes and it has become a great tradition in the community,” said Mike McGuirk, president of ProCopy. “We have a lot of fun with it, raise some money for a great cause and get to tell the Arizona marketplace that they do not have to settle for a bad copier and printer experience. Great, old-fashion personal touch service is still available from
a locally-owned and managed company, and that along with great products from Canon, make us the best value in the state at a time when every dollar in a business counts.” ProCopy is asking the community to join the live broadcast, and drop other items from the crane for a donation to Junior Achievement, a longtime community partner of ProCopy. Last year’s event raised more than $1,000 for Sojourner Center. This year, the ProCopy Foundation, ProCopy’s nonprofit group—which has raised over $125,000 for local youth since it was established in 2010—will be matching all donations up to $1,000. The event is open to the public and begins at 3 p.m. on Nov. 4, with a tailgate party including steaks, brats, burgers and chicken, with all of the fixins. The world famous Fire Up Freedom fire truck will be providing the food and entertainment. ProCopy will be providing tickets and transportation via luxury coach to and from Sun Devil Stadium for the game between ASU and Colorado to the first 25 entries, starting at 5:45 p.m. The winning entry’s copier will be dropped at 5:30 p.m. ProCopy has been a proud partner of ASU sports since 2010.
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n e w s u p d at e FlexPrint LLC Further Expands Leadership Team, Appoints Cabanillas as New CIO FlexPrint LLC has appointed Chase Cabanillas as their Chief Information Officer. In this role, Cabanillas will oversee the corporate technology strategy, as well as
FlexPrint LLC’s portfolio of products and services to support their large national client base. Cabanillas joins the FlexPrint LLC team with over 15 years of diverse IT leadership. Most recently, he led the Digital Innovations team at the Kroger company, where he focused on creating new platforms and partnerships that enhanced Kroger’s online/digital customer experiences. He’s also held various leadership positions at Harris Teeter and Bashas’ Supermarkets, overseeing digital technology and operations,
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technology architecture, and enterprise IT infrastructure. “Leveraging information technology will provide our customers and employees with the best products, services and data to enable and support FlexPrint LLC’s continuous growth,” states Mike Weetman, Chief Financial Officer of FlexPrint LLC. “Chase brings a unique combination of technical knowledge and business acumen that will ensure we are using data and technology to enhance our performance while making sure our offerings are optimally matched to market demands. We are extremely excited to have Chase on our executive team leading this critical part of our business.”
Lexmark named a Leader in IDC MarketScape 2017 Vendor Assessment
Lexmark International Inc., announced Lexmark has been recognized as a Leader by leading IT market research and advisory firm IDC in its IDC MarketScape: Worldwide Security Solutions and Services Hardcopy 2017 Vendor Assessment. This is the first IDC MarketScape to focus on print and document security. The study assesses the market for print and document security
solutions and services among the top global hardcopy vendors and identifies their strengths and challenges. “As we tell our customers, unsecured print equals unsecured
IT,” said Allen Waugerman, Lexmark senior vice president and chief technology officer. “Lexmark’s comprehensive approach to security addresses the broad range of threats in today’s environment.” “Customers across the globe trust Lexmark with their information,” Waugerman added. “Being named a Leader in print and document security solutions by IDC MarketScape demonstrates their trust is well placed.” The IDC MarketScape report notes that Lexmark’s “vertical approach, combined with Lexmark’s expansive security solutions portfolio and professional services expertise, puts Lexmark in a strong position for delivering best-in-class security for its customers.” The report advises, “Organizations should consider Lexmark when they are looking for global consistency and sound functional skill sets for projects focused on output/document security.
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n e w s u p d at e Lexmark should also be on the short list of vendors when breadth and depth of the solutions portfolio is top of mind.”
Epson Launches New Epson Advantage Partner Program Epson America Inc. announced its new Epson Advantage Partner Program, designed to provide channel partners with cost-effective technology solutions coupled with specialized resources to help increase sales and maximize profits. The Epson
Advantage Partner Program is comprised of six specialized categories by market focus and provides Epson with the flexibility to offer channel partners customizable solutions based on a customer’s individual needs. “Epson America has always been a channel-centric company, prioritizing the relationships we create with partners
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across the business markets we service,” said Tom Versfelt, vice president, Channel and Commercial Sales, Epson America. “The Epson Advantage Partner Program builds on the personal and individual approach we’ve taken with partners, and expands into a comprehensive, streamlined program that provides a range of benefits and opportunities for financial growth.” The Epson Advantage Partner Program consists of six categories specializing in the various business markets that Epson serves. The program has three tiers of silver, gold and platinum levels; partner participation level is determined by a comprehensive set of criteria, including product focus, expertise, level of sales, and support offerings.
George Milton Named CEO of Clover Technologies; Jim Cerkleski Becomes Chairman Clover Technologies Group announced that George Milton has been appointed Chief Executive Office of Clover Imaging, effective Nov. 1. Jim Cerkleski, who has served as CEO of Clover for the last 17 years, will become chairman of the Board
of Directors.“After nearly two decades overseeing all aspects of Clover’s global operations, now is the right time for me to transition the leadership of our imaging business to George, who has been a tremendous COO and colleague over the past 13 years,” said Cerkleski. “I am looking forward to my continued partnership with George in my new role as chairman, where I will be focused on growing customer relationships across our organization and identifying new market opportunities.” “I am honored to take the helm at Clover Imaging from such an accomplished leader at this important time in our corporate history,” said Milton. “We have a tremendous platform which has been established by our dedicated employees. I am excited to continue building on our strong market position and global manufacturing and distribution footprint and look forward to the opportunities ahead. As a priority, I will ensure that we continue our focus on providing quality and value, as well as supporting the new business strategies of our customers.”
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P R O DU C T R O UND UP EFI and Xerox Announce Next-Generation Fiery Server for Xerox iGen 5 Press Electronics For Imaging Inc. announced the availability of a new EFI Fiery digital front end (DFE) for the Xerox iGen 5 Press. The Xerox EX-P 5 Print Server Powered by Fiery first made its debut at PRINT 17. The new Fiery DFE supports the iGen 5 Press’ new White Dry Ink capability and is the first commercially available DFE on the new Fiery FS300 Pro platform. “We believe the new capabilities with the Fiery DFE will be a significant asset to our customers, especially as it relates to optimizing our fifth station options,” said Ragni Mehta, vice president and general manager, Cut Sheet Business, Xerox. “This partnership with EFI will allow Xerox to capitalize on the ability of White Dry Ink and other specialty colors to increase the breadth of applications that can be produced on the Xerox iGen 5 Press.” The iGen 5 Press’ new White Dry Ink capability enables printing of brilliant content on colored media, with applications including folding cartons, point of purchase (POP) materials, greeting cards, direct mail postcards, business cards and more. The Fiery DFE makes it easy to manage white dry ink (as well as all other fifth station options) throughout the entire job workflow. For example, Fiery ImageViewer, part of the included Fiery Graphic Arts Package, Premium Edition, allows users
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to view the ink separation in the raster file to see exactly where white will print, preventing inadvertent errors and reducing waste. “The new Fiery DFE for the iGen 5 Press is based on the Fiery NX Premium hardware platform,” said John Henze, vice president of marketing, EFI Fiery. “It features HyperRIP enhancements that allow shops to double their processing speed on more types of jobs. It also includes the new Fiery Command WorkStation 6, the most popular production print job management interface in the industry, which is helping our customers increase their shop floor productivity.”
UniNet Introduces Multipurpose Absolute Black Toner Formula for Use in HP Printers UniNet proudly introduces new multipurpose Absolute Black toner formula qualified on the HP M 506, 501, 402/M 527, 426 MFP monochrome printer series. The HP MPT M402/506AB is a general purpose produced toner formula suitable to work on over six printer models featuring outstanding fusing, print quality, impressive page yield and cost per page. This formula features the lowest cost product solution with OEM parts, and is qualified with all OEM and UniNet components. Presented on an easy to handle 1 kilo bottle, it offers remanufacturers a greater value product to improve their profits, as well as the flexibility of carrying less inventory and fewer number of SKUs.
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pROduCt ROund up EPSON Announces 2018 Epson Integrator Certification Expos, and Education and Enterprise Technology Showcases Epson will host its annual series of Epson Integrator Certification (EIC) Expos beginning Nov. 1. In addition, this year Epson is launching a new end-user initiative called “EPSON Education & Enterprise: AV & Beyond,” designed to provide attendees with the opportunity to experience business products in a casual showcase setting. Now in its eighth year, the EIC training takes place in the morning and continues to provide AV professionals, distributors, resellers, consultants, and installers with hands-on insight into current Epson installation and corporate projection solutions through in-person training with the company’s engineering and product staff. Attendees will also have the opportunity to network with AV industry leaders during the event’s partner exhibit. The EPSON Education & Enterprise showcase begins after the EIC training and provides potential and existing customers with an opportunity to experience a range of Epson business solutions, including augmented reality eyewear, printers and scanners, in addition to projection solutions.
HP Introduces 24-inch HP DesignJet T830 MFP HP Inc. announced the new HP DesignJet T830 24-Inch Multifunction Printer, an ultra-compact, versatile large format printing solution for architects, engineers and construction teams to seamlessly collaborate onsite and across sites by printing, copying, scanning and sharing plans with a single device. The 24-inch T830 printer joins the HP DesignJet T830 Multifunction Printer Series creating a portfolio that can handle any size project, yet offering the same HP DesignJet quality and reliability in what is now the most compact MFP device available in the market. “HP multifunction printers
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open new ways to help professional teams communicate and collaborate using a single device. Our customers are increasingly demanding solutions that enable them to share easily, including agile transitions from digital to hard copy and back,” said Guayente Sanmartín, General Manager and Global Head, HP Large Format Design Printing, HP Inc.” It’s amazing to bring the most advanced HP printing technologies to support the teamwork of architects and engineers designing and building the future.” “HP has been a leader in the large format printing segment with its exceptional line of versatile, reliable and high-quality products. With the latest HP Designjet portfolio, we aim to reinvent the print experience by bringing in technological intelligence to meet the large format printing needs of the consumers in today’s digital age. Our latest solutions not only enable architects, engineers and construction teams to collaborate seamlessly but also empowers them to push their creativity in designing and building for the future,” said Devang Karia, Country ManagerLarge Format Design, PPS-GSB, HP Inc. India. In another HP DesignJet product development, HP announced the expansion of HP DesignJet T-series printers. With no need for a driver, the software offers easy, simple one-click printing, plus drags and drop multipage PDF printing and real-print preview, while optimizing media usage and costs. New HP DesignJet T120 and HP DesignJet T520 printers now also offer faster printing speeds.
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P R O DU C T R O UND UP ESY India launches Smart Touch POS and Label Printers ESY India has launched a wide range of ESYPOS products and solutions over the years. ESY India proudly introduces a range of India’s first Smart Touch POS and Label Printers. The ESYPOS range of products was launched by ESY India in the year 2015 in collaboration with Pinnacle Technology Corporation headquartered in Taipei (Taiwan).Within a span of two years, ESYPOS has emerged as one of India’s leading POS brands with a large number of installations across the country. At the launch of the new product range, V P. Sajeevan, CEO, ESY India said that the POS market in India is growing at a rapid pace, thanks to the introduction of GST. He added that in the last two years, ESY India could launch many new models for POS printing and barcode scanning. “This unique product, the ESYPOS Smart POS ESP 5313, prints 3-inch receipts and labels in dual mode with multiple interfaces, including Wi-Fi, Bluetooth, Ethernet and USB. It has built-in 9-inch touchscreen that makes billing or label editing related operations easier. Since the operating system is Android, printing on cloud and remote managing is enabled. The Quad Core CPU can drive seamless computing and printing. This is truly a first of its kind in the Indian market’”. Sajeevan further added. “Considering the huge potential in Barcode and Label Printing, we are also launching two new models for heavy duty label printing. Both these products come with 120 mm paper width (4.72”), a Dual Printing method with Thermal Transfer Technology and Direct Thermal Technology. In fact, all our products are BIS certified. We recently upgraded our quality certification to ISO 9000- 2015. With superior quality, unique features of ESYPOS products and our robust sales and service network across the country, we are confident of attaining already in market share before the end of 2018,” said V.P. Sajeevan. Ms. Sanuja, Marketing Head, ESY India said that taking a low-cost route to reach their potential customers. We have over a million delighted customers in India. They are our brand ambassadors. They have experienced the quality of our products and services and will be our first point of reference. We are reaching out to our database through the social media to share the news of our new product range. We are carefully managing a cost-effective marketing campaign so that we are in a position to offer our products at affordable prices to our customers’, said Ms. Sanuja.
Canon Announced imagePRESS C650 Digital Color Press
Canon U.S.A. Inc.has announced the addition of the imagePRESS C650 Digital Color Press to its portfolio, designed to bring reliability, ease-of-use, productivity and a broad range of media support to a compact and budget-friendly engine for high-volume, color-centric office users such as marketing divisions, CRDs, franchise printers and light-volume production environments. The new imagePRESS C650 model complements Canon’s current color print lineup, positioned between the successful imageRUNNER ADVANCE Series of multi-functional devices targeted at office use and the imagePRESS digital color presses for production.“Canon continuously works to refine our product offerings based on valued feedback from end-users and our dealer channels, as well as advances made to
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P R O DU C T R O UND UP technology,” said Toyotsugu Kuwamura, executive vice president and general manager, Business Imaging Solutions Group, Canon U.S.A. Inc. “The new imagePRESS C650 model addresses users with very lightvolume color print production needs and allows them to benefit from imagePRESS’ production features and capabilities, working in tandem with Canon’s strong enterprise management solution integration and ease-of-use. ”The imagePRESS C650 digital color press is designed for those environments that require high durability and color accuracy for print, copy and scan tasks. By combining print volumes of routine enterprise work with the capability to produce previously outsourced high-quality marketing collateral on one device, the imagePRESS C650 can help alleviate budget and cost concerns, enabling businesses to keep more print jobs internal. The imagePRESS C650 brings productiongrade reliability and uptime to marketing departments and lightproduction needs of in-plant, franchise and commercial print shops to help ensure jobs are completed under tight deadlines, offering speeds of up to 65 letter-sized pages per minute for both color and black and white – all while maintaining this speed on stocks up to 80 lb. cover in weight. The device’s ability to produce output at high speeds on mixed media allows operators to offer more high-quality work in-house. The imagePRESS C650 supports various paper types from plain to specialty stocks. The device’s ability to handle heavy and mixed media jobs can help users tackle applications from presentation handouts to everyday materials and mailers, which can add value and versatility to their offerings. With the imagePRESS C650 digital color press, users can produce popular saddle finished booklets, newsletters, envelopes, mailings, and business cards with support for automatic duplexing on up to 130 lb. cover stocks.
Sharp First Manufacturer to Achieve New International Security Standard
Sharp Imaging and Information Company of America is the first document systems manufacturer to announce certification against the latest Common Criteria Security Protection Profile. The Protection Profile for Hardcopy Devices v1.0 (HCD-PP v1.0) provides the most up to date security validation for businesses, government and military offices. The Common Criteria is a set of guidelines used to evaluate information technology equipment. The specifications are set and tested by independent laboratories. Sharp is certified by Japan’s IT security evaluation and certification system (JISEC). The Hardcopy Device Protection Profile v1.0 (HCD-PP) is a new requirement for digital multifunction printers (MFPs) based on the security requirements specified by the U.S. and Japanese governments. It was developed through the industry collaboration with National Information Assurance Partnership (NIAP) and International-Technology Promotion Agency, Japan (IPA). It aims to protect the information processed by an MFP from security threats and includes specifications for encryption and firewalls. “Sharp has always aimed to achieve a secure and productive office environment through the development of our digital MFPs,” said Vince Jannelli, Associate Vice President, Software Product Management, Sharp Imaging and Information Company of America. “Keeping up with evolving standards, such as Common Criteria, is important to ensure that our customers can confidently handle the most sensitive data on our devices.”
Lexmark Named Best A4 MFP Manufacturer by the Cannata Report
Lexmark announced it was named Best A4 Multifunction Printer (MFP) Manufacturer by The Cannata Report at the publication’s 32nd
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Annual Awards & Charities Dinner, held Nov. 2 at The Madison Hotel in Morristown, NJ. The Cannata Report is an intelligence resource for imaging reseller principals and senior executives in the business technology, managed services and imaging industry. “We are much honored to receive this award,” said Greg Chavers, vice president, North America Dealer Channel Sales, Lexmark. “Lexmark is committed to listening to our dealers and we’re proud to be recognized by them for delivering world-class technology and unmatched sales and service support.” “Dealers have quite a few options when it comes to their A4 hardware provider, but only one company stood out when we asked them to identify the Best A4 MFP Manufacturer,” said Scott Cullen, editor-in-chief of The Cannata Report. “Our survey revealed that Lexmark stood out in this category for the quality of their service and support to the independent dealer channel.”“The Cannata Report congratulates Lexmark on this recognition and everyone at Lexmark should be proud of their efforts in meeting and exceeding the needs of their dealers,” Cullen added. Winners of the 2017 Frank Awards are determined by The Cannata Report’s annual survey of the independent office equipment dealer community. The 277 resellers representing an array of MFP vendors and U.S. regions, ranked their primary and secondary vendors in four key performance categories: corporate support, distribution, product line and inventory.
Aleyant Extends Integration with HP PrintOS
Aleyant announced that it has integrated its Pressero Web-to-Print solution with HP’s PrintOS Site Flow and PrintOS Box apps, making it the first HP solutions program partner to accomplish both integrations. PrintOS Box is a cloud-based file exchange app that streamlines the process of receiving files, verifying their content, and quickly moving them into production. PrintOS Site Flow is a production management app that can easily be connected to a variety of systems for a complete order-to-ship-to-invoice automated production workflow. “We are pleased to extend our relationship with Aleyant with these two integrations,” says Bob Raus, Manager of Workflow and Partner Programs at HP. “Aleyant has been collaborating with us since the spring of 2015 and was an early participant in the HP PrintOS cloud-
based ecosystem when it was announced in the spring of 2016. By pre-integrating Pressero with HP PrintOS Box and PrintOS Site Flow, our customers have access to an affordable yet robust and easy-to-use Web-to-Print solution that integrates seamlessly into the HP PrintOS ecosystem. Our customers can literally connect their Pressero and PrintOS accounts in less than five minutes and start sending jobs to production, making it easier to efficiently receive and process large numbers of jobs each day.”With this integration, Pressero acts as the receiver for work coming into the plant and seamlessly moves files to HP PrintOS Box, with production efficiently managed from order submission all the way to shipping by HP PrintOS Site Flow.
November 2017 Imaging Solution
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Remanufacturing the Samsung Xpress M2625 MLT-D116L Toner Cartridge
By Mike Josiah and the Technical Staff at Uninet The Samsung Xpress M2625 series of printers are based on a 28ppm, 600 Dpi (4800 x 600 effective DPI) engine. The first page out is stated to be under 8.5 seconds, and all “W” models come with Wi-Fi, Samsung Mobile print, Google Cloud Print and NFC features built in. All machines released do far come standard with 128Mb memory and have a duty cycle of 12,000 pages per month. There are two cartridges in this engine the toner (MLT-D116S/L) and the drum cartridge (MLT-R116). The Std. Yield toner (S) is rated for 1200 pages, the High Yield (L) is rated for 3,000 pages. The drum unit is rated for 9,000 pages. The toner cartridges come with an orange plastic protector on them. It’s highly recommended that you save and re-use the OEM cover until aftermarket covers become available. See Figure 1
Fig. 1
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Printers based on this engine:* Samsung Xpress M2625 Samsung Xpress M2626 Samsung Xpress M2825 Samsung Xpress M2826 Samsung Xpress M2835 Samsung Xpress M2836 Samsung Xpress M2675 Samsung Xpress M2676 Samsung Xpress M2875 Samsung Xpress M2876 Samsung Xpress M2885 Samsung Xpress M2886 MLT-D116L $75.99* MLT-D116S $40.99*
Required Supplies Replacement toner for use in the Samsung M2625 Replacement chip Replacement developer roller (optional) Replacement PCR (optional) Conductive Grease Drum lubricating powder If using the #29 drill it, we recommend #8 x ¼” self-tapping screws. If not make sure you match the drill size to your screws and the screws cannot be longer than ¼” (6.35mm) 1) Place the cartridge with the handle facing you. Slice off the 2 plastic rivets with a Square Xacto type blade on the contact end cap. See Figure 2
* As of 08/01/17 Required Tools 1) Toner approved vacuum. 2) A small Common screw driver 3) A Phillips head screwdriver 4) Needle nose pliers 5) Chisel blade knife 6) Electric drill 7) #29 drill bit (See supplies needed below)
Fig. 2
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t e c h ta l k 2) Press in on the three tabs and gently pry off the end cap. Be careful not to break it when removing! See Figures 3 & 4
8) Remove the two yellow bushings from the developer roller. See Figure 11
14) Install the Doctor Blade and two screws. See Figure 18
Fig. 18
Fig. 3
Fig. 11
Fig. 4
3) On the opposite side of the cartridge, Slice off the 2 plastic rivets with a Square Xacto type blade. See Figure 5
9) Remove the developer roller. See Figure 12
15) Install the cleaned develop roller See Figure 19
Fig. 19 Fig. 12
Fig. 5
4) Press in on the two tabs and gently pry off the end cap. See Figures 6 & 7
16) Install the developer roller washers. See Figure 20
10) Clean out any remaining toner from the supply chamber. Be careful to clean developer roller seals. See Figure 13 Fig. 20
17) Install the five gears in the order shown. See Figure 21 Fig. 13
Fig. 6
Fig. 7
5) Remove the five gears as shown. See Figure 8
11) Clean the remaining toner from the feed roller. See Figure 14
18) Install the gear side cover. See Figure 22
Fig. 14
Fig. 8
6) Press in on the top cover tab and remove the cover. See Figure 9
Fig. 21
12) Fill the cartridge with toner approved for use in the Samsung M2625 series of printers. There is a fill plug but it’s very difficult to remove without damage so we recommend you fill the cartridge through the developer roller slot. See Figures 15 & 16
Fig. 22
19) Install the top developer roller cover. See Figure 23
Fig. 23
20) Install the contact side cover. See Figure 24 Fig. 9
7) Remove the two screws on the Doctor Blade and remove the blade. See Figure 10
Fig. 10
Fig. 15
Fig. 16
13) Previous versions of this cartridge used a seal. The port is still there but new replacement cartridges no longer have them. See Figure 17.
Fig. 24
21) Using a #29 drill bit, Drill out the centers of all four plastic rivets,(two on each side). See Figure 25
Fig. 17 Fig. 25
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November 2017 Imaging Solution
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NEWS U CAN USE
Thermal Printers
Ideal for POS Transactions Greater performance, better quality, reduced operating costs, and fewer pit stops‌all good reasons why thermal printing can benefit your business.
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hermal printing technology has become widespread across the globe for printing labels, tags and tickets due to its ease, speed and efficient output. These labels and tags can be the vital link in getting your product to your customer, promoting your brand, identifying your assets, or labelling for compliance. Today there are many different types and grades of labels and label materials available, and each can offer a different benefit. Many retail businesses have turned to thermal printers to help them ensure a more efficient point-of-sale (POS) experience for their customers. Not only are they more efficient than impact (traditional) printers, but thermal printers are proving to be more cost effective, and reliable for grocery stores and other retailers. Thermal printers are also ideal for businesses that require POS transactions, and are great for a number of other functions, like printing receipts, ID badges, shipping labels, and price tags, to name a few. Unlike inkjet printers, thermal printers don’t spray liquid ink through a nozzle to produce images. Rather, thermal printers use tiny heating elements to activate or transfer pigments. There are two distinct categories of thermal printers: Direct thermal printers and thermal transfer printers. Direct thermal printers use chemically-treated paper that darkens when heated by a thermal print head. Direct thermal printers do not use separate ink, toner, or ribbon supplies. Direct thermal printers are most commonly used to print items such as receipts and shipping labels. Thermal transfer printers use a thermal print head to transfer a solid ink from a ribbon onto a label supply (usually made from vinyl, polyester, nylon, or other thicker materials) to
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produce a permanent print. Ribbon is usually made from wax, resin, or a combination of the two, and is bonded to the label supply surface with heat and pressure. There are several reasons to consider a thermal printer for your facility. Here are a few advantages of investing in a thermal printer. Like, the Labels and signs created with thermal printers last longer and stand up to a wider variety of weather conditions than those printed with ink. Thermal transfer printers can print documents, labels, and signs that meet various needs, including durable arc flash labels, text- and graphics-based floor marking, and labels meant for extreme conditions such as cold storage. With fewer moving parts, thermal printers tend to last longer, are easier to maintain, and run more reliably than inkjet printers. Thermal Transfer Printer use for Thermal transfer printers can print signs and labels that stand up to extreme environments and meet OSHA and NFPA requirements, including arc flash labels, marine signage, safety signs, and more. Print magnetized shelving labels, wire wraps, low-light visual communication, and more for applications unique to your facility’s needs. Boost efficiency and safety with custom floor marking signs, which can be modified to create pathways, cordon off areas, and alert pedestrians to traffic. Thermal printers contain fewer moving parts than their impact counterparts, which in turn makes them more durable and reliable. There are fewer things that can go wrong, leading to less down time for thermal printers. Additionally, maintenance costs are significantly lower as complicated repairs are unnecessary and service required less frequently. All of this leads to a reduced total cost of ownership.
November 2017 IMAGING SOLUTION
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Copian : Popular brand known for quality products and services hard to get new and quality products through which their dealers and end customers can reap the benefits. Today, the company has compatible cartridges and toner powders for all the reputed brands like HP, Xerox, Samsung, Ricoh, Brother, Canon, Toshiba, Panasonic, Sharp etc.
Mr. Naveen Thirani CEO, Copian International
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opian International, established in 1996, is a Mumbai-based (Maharashtra) company initially started with manufacturing of dotmatrix printer ribbons. At present, Copian’s brand product line includes toner powders, compatible cartridges, OPC drums, PCRs, MAG rollers, chips, printer parts, blades, rubber bushings, chips, Teflon grease, pickup rubber, pickup paper roller rubber, tension springs, color toner powders for all models. In an interaction with Imaging Solution magazine, Naveen Thirani, CEO, Copian International, shares their company’s policy and business strategy. Today, Copian has its supply network throughout INDIA and is a popular brand known for quality products and quick services. The company imports and distributes only from reputed ODMs from China, Korea, and Taiwan. Copian strives 36
Mr. Naveen clarifies, “We operate throughtout India through a trusted and efficient dealer network. We have loyal customers in every city in India. We import many tailormade products according to our specifications, mainly from different and proven Chinese ODMs. Then we provide all these products under-one-roof under our Copian brand name. Offering good quality products that give quality print and high page yield are hallmarks of our brand. We complete with OEMs for quality, reliability, consistency and yield; we do not compete with local distributors, while at the same time our compatible cartridges cost just about 1520% of the OEM cartridges thus giving a great price advantage to the consumers as well as to the dealers and distributors.” Regarding the latest trends, Mr. Naveen asserts, “The latest trend is high quality compatibles are slowly taking over a part of the refilling business. In other words, a part of the refilling segment will be eventually replaced by quality compatible cartridges. Our compatible cartridges, laser toners and inks, etc give the best quality and high page yield. Next, our compatible cartridges and others have less than 0.1% rejection
rate. In most cases, we offer replacement guarantee and our after-sales-service is among the best in the industry. Color usage, both on inkjet side as well as on laser side, is growing fast, though at present the color segment forms only 10% to 15% of our sales. This segment has a great future. We are going to leverage on this aspect in the coming years.” The new Indian government at the centre has come up with many new initiatives with an intention to improve quality, level off taxation methods and to boost the industrial and economic growth. In this regard, Mr. Naveen opines, “We are very positive about the new government’s initiatives. GST will be very helpful to us and to the industry in general, because it will help to avoid multiple taxation and speed up business transactions and product movement, and we can transfer this saving to the end customers. That will be a good development for both, to the customers and to us.” With respect to their channel strategy and future plans, Mr. Naveen clarifies, “We have a trusted network of dealers distributors with whom we work as a family. We maintain very good relationship and communication with our dealer distributors community and work with them hand-inhand. We regularly update them about our products and the new technical aspects. When it comes to our future plans, we want to expand and strengthen our dealer network further. Also recently we ventured into providing copier powder in a big way and want to expand it further. We want to expand more into corporate customerbase. Over all we want increase our reach, scope and revenues.”
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PREFIL Takes Top Performing Partners on Joy Trip to Bangkok
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ecently, PREFIL Takes Top Performing Partners on Joy Trip to Bangkok. PREFIL SYSTEM, founded in 2001 and based out of Delhi, is a provider of quality imaging consumables. They also remanufacture color and mono laser and ink cartridges. Led by its Proprietor, Umesh Chand Aggarwal, PREFIL SYSTEM offers high quality products supported by strong service support. They provide laser toners and inks, both color and
mono, in bulk without brand name. They also provide laser toners under their own brand name Printon, launched in 2005, through their partners and dealers. Umesh Chand shares, “We are growing at a healthy annual rate of 20%. GST is very good development for us; we saw good growth in our business. Thanks to our partners cooperation, commitment and hard work, in the last 3 years we clocked a very good growth rate. Last financial year, we launched good incentive schemes. We took 12 of our best performing partners to Bangkok on a pleasure trip for 6 nights and 7 days. Everyone enjoyed the trip and we are looking forward more such schemes in future.” Other consumables that PREFIL SYSTEM provides include compatible cartridges, PCR and magnetic rollers, OPC drums, all types of chips, logic cards, pick up gears, fuser films,
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pressure rollers, pickup rollers, cartridge seals, air bags, etc. To supply quality products and services comparable to OEMs, PREFIL SYSTEM follows stringent quality control and exceptional customer service. Regarding challenges, Umesh Chand, states, “Recently a lot of low quality consumables started flooding the market and as their quality is poor, their prices are also low. Since most users are unable to differentiate the right quality, they are often attracted to the cheaply priced low quality goods. This is spoiling the market quality and culture, besides bringing down margins for the quality product providers. GST law is good as it helps us to avoid multiple-taxation and some unnecessary formalities and it also checks grey market operators.” Umesh Chand adds, “Our USPs is best quality and cordial relationships with our business partners and customers. We offer our products pan-India with main areas of operation as NCR and North India. Color is growing faster than mono, but still mono forms major chunk of our business (nearly 90%). Vendors and other business partners can rest assured about our financial credibility. We have the best record of maintaining our financial commitments with our partners” PREFIL SYSTEM is committed to achieving the highest levels of customer service and customers today look up to the company as a value provider with high product quality standards and top technical support.
Regarding the importance of distributors and distribution network, Umesh Chand clarifies, “Some importers underestimate the importance of traders like us and our distribution network. And they try to provide directly to the end users, but soon they realize that they have suffered losses. This is because as traders and distributors, we know which customers are reliable and good paymasters. We can recognize the defaulters well, because of our knowledge of the customers in the market and years of experience and contacts. Providing through the trusted distributor will definitely ensure that the importer’s money is safe.” PREFIL
SYSTEM’s
staff
ensures
their
company’s products offer the best performance and value to the user. All products of PREFIL SYSTEM have a warranty equal to or exceeding those of OEM manufacturers. Regarding future plans, Umesh Chand asserts, “In the next two years, we want to expand into import activities and further extend our business into other regions in India where we have not been so strong at present and add more distributors and dealers to our network. We also want to increase our exports to Sri Lanka and Nepal and expand to other overseas markets.”
November 2017 Imaging Solution
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R.N.I. nO DELENG/2012/46000 | PostAl reg. No. DL(S)-01/3441/2016-18 | Date of Pub: 20 November 2017 | Postal Date: 24 & 25 of Same Month | Posted at: NDPSO
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