NCN Imaging Solution by IMAGING SOLUTION

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Nov. 30 - Dec. 29, 2011 Issue 6 | Volume 04

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The best information resource for imaging industry in India

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CONTENTS Publisher & editor

swapan roy

editor in chief

manoj Jha

asst. editor

s. goswamy

staﬀ Photographer

ajay Kumar

art Director

anit Kumar

Layout Design

K s Negi

marketing manager :

Tridip Dey

mktg. executives

Pratap biswas

NeWs uPDaTe

8-16

ProDucT rouNDuP

18-24

aWarT KNIghT

s. Dutta raj Kumar finance

sandeep sarkar

Prod. manager

P. biswas

circulation

ashish ghosh

system manager

ajay biswas

2nd NcN Imaging solution award 2011 is ready to roll

Tech TaLK

ROY MEDIATIVE

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30-38 remanu facturing the Lexmark X560 Toner cartridges

sPecIaL rePorT

40-42

Branch Oﬃce : MUMBAI : e-mail: info@ncnimagingsolution.com

9th Session of ReChina Asia Expo 2011 Closed with Success

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ORISSA : KrushNa Nagar, 5Th LaNe, LaLJI PaLLI, berhamPur-760008. orIssa (India) CONTACT : raj Kumar-09338410809 email: info@ncnimagingsolution.com National computrade News fortnightly News Paper, Printed, Published & owned by swapan roy at 38-b / 56 block, D.D.a. flats, c. r. Park, New Delhi-110019 (India). Printed at Pushpak Printer, c-96, okhla Industrial area-I, New Delhi-20. retail selling price of News Paper rs. 10. annual subscription rs. 240. eDITor

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marketing

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ICRRA Classroom Session – 4 concluded successfully

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What Ails Indian Remanufacturing Industry? PRAMOD CHATURVEDI,

Director -Technical & Corporate, CartridgeWale

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Dear Readers,

Welcome to 2nd NCN Imaging Solution Award Night, 2011. Ever since its inception, the aim of NCN Imaging Solution Awards has been to motivate, support and recognize outstanding brands, organizations and individuals who have acted as catalysts in furthering the growth story of the Remanufacturing industry. The awards have evolved with time in response to the demands of and suggestions received from the industry leaders. NCN Imaging Solution realizes the importance of encouragement and support required by the fledgling remanufacturing industry for its development in India akin to the support received by the industry sometime back. In 2010, NCN Imaging Solution organized the FIRST award function in India with great fanfare. Not only national vendor but the International vendor of the remanufacturing industry participated in our award function but praised a lot of our initiatives. In this ceremony, our award categories are NCN Imaging Solution Achievers Award-2011which is based on online voting, Special Awards and Editorâ&#x20AC;&#x2122;s Choice Awards. This time NCN Imaging Solution has done some little modifications in the award categories. Apart from the top remanufacturing vendors and resellers, NCN also recognizes those top refillers from different regions of India who has done tremendous jobs in his regions. Now we are ready to organize 2nd NCN imaging Solution Award Night, 2011. In this ceremony, an interested participants can learn directly from some of the most experienced, influential, and well-known experts in the remanufacturing industry!

Swapan Roy (Editor) swapan@ncnonline.net

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Static Control Achieves Milestone in Technology

tatic Control has introduced the first ever NeverTAB PCR for color toner cartridges. NeverTAB PCRs work just like the OEM, preventing toner additive build-up (TAB) and print defects due to TAB. “This is what the industry has been waiting for the past 20 years,” said Ed Swartz, CEO and founder of Static Control. “Our engineers – the best in the

industry – have worked for years and we have invested aggressively to develop this revolutionary technology, because our customers need this product to compete and to grow.”TAB is the toner additive build-up that is embedded into and on the surface of the PCR during the cartridge life. On color PCRs, it appears as a colored build-up. On monochrome PCRs, TAB is a whitish-grey film. TAB creates an insulator barrier that stops the PCR from uniformly charging and discharging the OPC drum. This barrier results in print defects such as backgrounding, hazing and streaking. The NeverTAB PCR from Static Control does exactly what it says. It never TABS. The new color NeverTAB PCR from Static Control can be used in cartridges for more than 30 color printer applications worldwide. Static Control plans to release a full line of NeverTAB PCRs for a full range of monochrome and colour applications.

EFI Eliminates the Barriers to Enterprise Mobile Printing

FI announced PrintMe Mobile, a mobile print solution that is breaking down the barriers to printing from tablets and smartphones in businesses. PrintMe Mobile is a cost-effective, scalable and secure on-premises mobile printing software solution that is easy to use, deploy, support and manage. Users don’t have to download any software to their

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Apple, Android, Blackberry and other tablets and smartphones to print on any networked printer. IT departments can install PrintMe Mobile and deliver mobile printing on any printer connected to the network in as little as 20 minutes. “The tablet phenomenon in the enterprise will only continue to gain momentum,” said Tim Bajarin, president of Creative Strategies, a Silicon Valley-based technology consulting firm. “As devices become a more widespread business tool, there will be a natural need to support printing. EFI is getting out ahead of this enterprise IT requirement with PrintMe Mobile.” Research shows that two-thirds of businesses are adopting tablets in 2011 and 65 percent of companies are adding five or more new mobile apps in 2011. This growth in smart device usage is also driving demand for the ability to print from mobile devices. According to a February 2011 report from InfoTrends, 56 percent of CIOs are considering implementing a mobile print solution. Unfortunately, no true enterprise-class mobile print solution to date has addressed both the end-user and IT challenges for printing from mobile devices. Solutions have been costly or complex to implement and manage, and printouts do not always look the way a user expects them to look.EFI PrintMe Mobile shields end users from the technological complexity of mobile printing and lets them solely experience the benefits. This simplicity and flexibility eliminates end-user frustration, and improves user efficiency and productivity in the workplace. Users are not required to leave the application in which they are working in order to print. PrintMe Mobile uniquely enables all printers on an enterprise network to be capable of direct wireless printing from Apple iPads and iPhones. The solution is printer and device agnostic, integrates seamlessly into a company’s network infrastructure without impacting network security policies, and supports both new and legacy printing infrastructure. With highfidelity file conversion, PrintMe Mobile preserves fonts and layouts so that printed documents look like they should.”We’ve addressed the two largest barriers to adoption for mobile device printing in businesses today — ease of deployment and ease of use,” said Toby Weiss, general manager of the Fiery business

unit and senior vice president at EFI. “With PrintMe Mobile, IT departments can increase user productivity, reduce help desk headaches and achieve hero status with a growing number of mobile device users in businesses of any size. EFI is the only major mobile print provider that is exclusively focused on helping customers gain the maximum value out of their existing print infrastructure.”

Unitone Announces A New Look and Location

nitone Imaging announced a new look and new location. Unitone Imaging Supply is sporting a newly designed logo to celebrate moving into

a 46,000-square-foot facility in Canoga Park, Calif., which will allow production increase from its current 20,000 cpm and enable new lines to be added seamlessly when needed The additional square footage will provide space for keeping a larger volume of cores on hand to support the increasing production and permit maintaining a greater variety of aftermarket products in stock which complements the large inventory of finished goods always ready for same day shipping. “I’m excited to begin this new chapter in Unitone’s progression,” says Marie Lyle, president of Unitone Imaging Supply. “We had been looking to move for some time and are very pleased to find a building so well suited to our vision of what we want Unitone to be.”

RIS InkCenter Unveiled at Wisconsin University

he University of Wisconsin and Retail Inkjet Solutions, Inc. (RIS) announced the installation of the RIS

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InkCenter at The University Book Store. The University Book Store has seen growth in its inkjet cartridge refill business and needed a machine that would grow with them. RIS is working with The University Book Store to market the new cartridges they support and develop an exciting marketing campaign to relaunch the service. In fact, the recent free day to celebrate National Student Day brought in hundreds of cartridges in one day. “We have been in the inkjet cartridge refill business for many years and we were looking for a solution that supports the most recent inkjet cartridges introduced in the market. We were also impressed with the InkCenter’s ability to multi-task while easily adding new cartridges as they become available in the market. We are excited to partner with RIS and look forward to expanding our business,” said Kevin Phelps, vice president of The University Book Store. “The University Book Store together with the RIS InkCenter will provide major savings in printer supplies for the Badger community. With The University Book Store’s knowledge and our high quality solution, we expect to continue to add supported cartridges that will fuel growth this coming year,” adds Mike Stanicek, CMO of RIS.RIS has partnered with the National Association of College Bookstores (NACS) to promote this service to their 3,100 member campuses.

Bradshaw Acquires Laser Source USA

he Bradshaw Group Inc., an industry leading provider of high quality printers, parts and supplies, announced that it has acquired the assets of Laser Source USA Inc. “We are pleased to announce our first acquisition in the desktop parts distribution sector, and the overall expanded capabilities that Laser Source can now offer its customers,” said Monty Milliner, President of Bradshaw. “In today’s economy, service organizations need suppliers that can support a broader range of products than ever before.” As a result of the asset purchase, Laser Source’s current President Bryan Jobe will become a valuable addition to Bradshaw in the Network Print Division. The synergy between the two companies is immediate

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and will allow customers from both Bradshaw and Laser Source to benefit from a larger portfolio of offerings. “We are very excited about merging with Bradshaw to deliver a more robust and comprehensive offering to our customers. Our goals of growing and providing product and technical support to our customers are aligned and we look forward to a long-term relationship with Bradshaw,” said Jobe.

Hui-Wei Corporation partners JET TEC Info-Consumables for Distribution in India market

ET TEC Info-Consumables (India) Limited has entered in exclusive partnership with Hui-Wei Corporation, China for supply of Empty Compatible

suitable remanufacturing is very expensive in Indian market. Not only that, it is not available in the required volumes and therefore, there is always short-supply to Customer’s requirement. JET TEC being one of India’s leading Cartridge remanufacturer and Compatible cartridge supplier was well aware of above situation. JET TEC also being India’s leading supplier of OPC Drums, Mono & Color Toner, Cartridge spares to Indian remanufacturers and refillers, saw this as perfect business opportunity. Empty Toner Cartridges complements the other products offered by JET TEC. So, it was great prospect to provide a complete package deal to its Customers across India.

BTA and Strategy Development Announce BTA MPS Sales Workshop Redesign, Tuition Reduction

O Toner Cartridges & components to Indian market. Hui-Wei Corporation specializes in plastic products in R&D, mold making, injection molding and assembling to the global market. Especially in the laser printer compatible consumable industry, Hui-Wei is one of the biggest companies all over the world. Hui-Wei product range comprises of more than 100 items of compatible toner cartridges and components for HP, Canon, Epson, Samsung, Lexmark, Xerox, Brother, etc. Company has made great progress during the past seven years. At present, customers in more than 20 countries and regions, such as Europe, Middle East, Southeast Asia and so on. Indian market for Laser Printers & MFP is growing rapidly and there is huge requirement for recycled, remanufactured cartridges that brings down the printing cost substantially. But, OEM Non-Refilled Toner Cartridges

ver the past five years, the Business Technology Association (BTA) and Strategy Development (SD) have trained hundreds of sales professionals in the science of managed print services (MPS). In that period a clear delineation has occurred with companies pursuing either a service-led approach to MPS in major accounts or a consolidation approach in the SMB market. To ensure that your sales force is prepared for either approach, SD has significantly redesigned the BTA MPS Sales Workshop. “We constantly update our program based on feedback from classes and what we see in the field working with our clients on MPS transactions,” said Tom Callinan, managing principal of Strategy Development. “Through the guidance we perform for our clients, the SD team gets the opportunity to work on 50 to 100 actual MPS transactions each week, ranging from companies with 20 devices to those with 2,000. Nobody has more visibility into MPS and we carry that knowledge to our training programs. We are now launching the fifth major revision to the BTA MPS Sales Workshop and it is a significant update from version 4.0.” The newly redesigned workshop will be

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appropriate for all sales professionals, both MPS specialist as well as equipment reps calling on accounts with three or more copier/MFPs. In order to make it more affordable to get sales professionals trained, BTA and SD have lowered the tuition from $1,695 to $1,195 per attendee, a $500 savings. Members may also use their $150 annual coupon, bringing the net tuition to $1,045. Nonmembers may also attend the BTA MPS Sales Workshop for a net tuition of $1,475 when using their coupon, receiving a oneyear BTA membership. Each additional participant from the same company will only pay $995, so training multiple employees is logical. The next BTA MPS Sales Workshop is scheduled for Dec. 6-7 in Baltimore, Md.

Sinobase Awarded ISO 9001:2008 Certification

henzhen Dongyue Digital Technology Ltd. was awarded the ISO9001:2008 The Quality Management System Certification by Shanghai NQA Certification Co., Ltd. This certification is awarded to companies who have successfully implemented The Quality Management System that conform to ISO 9001:2008. In the past year, Shenzhen Dongyue had been awarded the STMC certification after completing a rigorous STMC training programme. From the Incomings Quality Check (IQC department), on line Testing (PQC section), to QC on both semi and finished products, all the procedures must be undertaken with STMC Guide. Through the this certification process Shenzhen Dongyue Technology Ltd. will continue to ensure that it provides the best quality products, professional services to our valued customers. Established since 2000, SINOBASE NETWORK TECHNOLOGY LTD is becoming

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a Comprehensive Product Solution Supplier combining with research, development and manufacturing of Toner and Inket Consumable. With the minimum production capacity at 80000 pieces, Sinobase totally support our World Class partner with Premium products, with a strong creative, experienced and dedicative R&D Team, Sinobase operates in strict compliance with ISO9001 and ISO 14001 standards.All-round Outsourcing programme to support customer private packaging and marketing materials. Sinobase also guarantees a positive and fast customer service.

Van Klaveren Wins Zero Waste Award 2011

an Klaveren ccc B.V. is the winner of the Zero Waste Award 2011. On November 21, Gerhard van Klaveren, managing director of Van Klaveren ccc, received the award from Jos Pierey, alderman of the municipality Deventer, as a gratitude for the contribution the company makes to a sustainable and waste-free society. Besides the price of the municipality, Van Klaveren ccc also got the public price. With a total amount of 6.049 votes the company won with a big difference from all the other 29 nominees. The Zero Waste Award was created by the waste processors Berkel Circulus environment and in close cooperation with the municipality of Deventer, Lochem, Bronckhorst, Zutphen and Doesburg. The alderman Jos Pierey mostly liked the contribution of Van Klaveren ccc because of the fact that the company has more uses. “By the collection of empty cartridges and mobile phones they gain a lot of profit for the environment and a part of this profit goes to charities! Besides this Van Klaveren creates work for people with a certain distance from the labor market by cooperating with Sallcon and UWV, which is very important in these times.” Gerhard van Klaveren was pleasantly surprised by the eventual granting of

this special award. Van Klaveren said: “Sustainability is a high priority, in our business but also privately. We can’t leave this world with even more waste... not for ourselves, but certainly not for our children.” Also within the company Van Klaveren ccc sustainability and environmental care are a central point of attention. “By the collection of empty cartridges and used cell phones we have saved more than 600 containers from the landfills, in just one year!”

Xerox India Upholds its Digital Printing Leadership at PAMEX 2011

erox India, a part of Xerox Corporation (NYSE: XRX) participated in PAMEX 2011 to showcase its technological strengths through a wide range of revenue-generating applications, digital presses and solutions. Among the key attractions at the Xerox booth this time were innovative application zones on photo applications & 3UP A4 applications enabled by the recently launched Xerox iGen4 EXP with the 14.33” x 26” print size capability! Speaking on Xerox’s participation at PAMEX 2011, Pankaj Kalra, Head, Graphic Communications Business, Xerox India said, “Xerox’s participation in PAMEX 2011 is an effort to deliver on our theme for this year – Ready for Real Business Live!, with which we will look at providing real solutions to real business challenges of our valued customers. At the event, we showcased the best-inclass, revenue generating offerings aimed at providing plethora of opportunities to the digital printing segment in India addressing some of their unique business challenges.” The greatest attraction at the Xerox booth was the DocuColor 8080 Digital Press & pioneering applications of Xerox’s flagship product iGen4; one of the most productive and high end quality digital presses in the printing industry that enables digital printers to grow their business significantly with profitable applications. Among the key attractions were print applications enabled by the iGen4 EXP with the 14.33” x 26” sheet size. In addition, Xerox also announced the successful installations of over 150

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units of the recently launched Xerox 550 presses in India. Kalra added, “Xerox has invested in partnerships with the Indian print industry since a long time, and our efforts to educate the industry have started to pay off with accelerated adoption of digital printing technology. Xerox has been at the forefront bringing the industry’s best and broadest portfolio of technology and revenue-generating application solutions to the market. With the introduction of our mid production Xerox DocuColor 8080 digital press we have gone a step ahead to reinforce our commitment to the Indian printing market.” Speaking on the sidelines of the event, Vipin Tuteja Executive Director, Technology, Channels & International Business added, “At Xerox, our strategy is always to make it easy for print service providers to drive profitable revenues through the power of digital printing and this event provided us with an opportunity to interact with our partners and customers and introduce them to our recently launched line of innovative digital presses and solutions.”

Lexmark Looks to Expand in Russia and the CIS

exmark International, Inc. has announced the opening of a new regional office in Moscow to help meet increased demand in Russia and the Commonwealth of Independent States (CIS). Since 1994, Lexmark was represented in the region through a distribution partner. The growing interest of customers, partners and suppliers led to the company’s decision to establish its own presence in this key market. The new office is scheduled to open in the fourth quarter of 2011. Lexmark’s powerful vision of ‘Print Less, Save More’ strives to balance business growth with environmental protection and is a key reason why companies around the world work with Lexmark to manage their imaging and output fleets. Lexmark focuses on developing solutions and features that help customers to print less across their enterprise, thus lowering printing costs while improving employee productivity. Simultaneously, by eliminating unwanted printed pages, Lexmark immediately reduces the

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customers’ environmental impact. “As an emerging market, Russia is clearly undergoing significant economic development, leading to increased demand and making it a prime target for us. Our intent is to further invest in Russia to become one of the key players in this region. The opening of our subsidiary in Moscow is a first but important step toward this goal,” said Emmanuel Jan, general director, Lexmark Russia and CIS “Lexmark’s decision to set up its regional offices in Moscow allows us to work even closer with our partners in the region. It proves our commitment to meet the requirements of our growing customer base there,” said Danny Molhoek, general manager and director, Lexmark Central and Eastern Europe.

Global Printing Inks Market to Reach US$18.2 Billion by 2017

rinting inks is an industry that embodies the strength of the global as well as regional economies. With high correlation to a country’s GDP, the printing inks industry is cyclical in nature, with economic ups and downs amplifying the demand patterns. The business of printing inks involves development of products as per application and customer needs. Partly dented by the recent global meltdown, and the soaring raw materials prices, the global printing inks industry is projected to grow moderately over the near term. The industry continues to face severe pricing pressures, arising from spiking raw material costs, a scenario that is expected to continue over the near future. The market is also witnessing a transition towards highvalue digital and energy-cured inks. Packaging, commercial publishing/ printing comprise the largest end-use industries in the printing inks market. As stated by the new market research report on Printing Inks, the US continues to remain the single largest regional market, in terms of volume as well as value sales. The European market is driven by rising sales of UV as well as free radical and cationic inks. Although dominated by the developed economies, emerging

trends in the developing countries are triggering growth in the global Printing Inks market. Energy curable ink systems continue to unlock newer applications in the European and Asian markets. Further, rising demand for sleek magazine and catalog covers is driving the use of radiation curing inks in the publishing sector. Asia-Pacific, particularly China and India, represent the fastest growing printing inks markets. Asia-Pacific is projected to exhibit the fastest CAGR of 5.5% over the analysis period. Publication and commercial printing is a growing business in Asia, fueled by developing markets such as China and India. Opening up of these economies has ushered in ample opportunities for demand expansion. Technological advancements have revolutionized the inks industry with printing presses making use of faster and highly automated equipment. Environment friendly inks such as vegetable oil based inks and water-based inks are gaining popularity, given the growing concerns over ecological pollution. Lithographic inks represent the largest segment in the market. Benefits of lithographic printing over other processes exert a positive influence on the lithographic inks market. Digital ink is rapidly gaining popularity with compounded dollar gains grooming the market into a lucrative segment with profitable opportunities. Rotogravure, screen, letterpress and other specialty printing inks represent other rapidly growing segments, which together hold bright prospects for market participants. Digital inks are forecast to register the fastest CAGR of 3.7% over the analysis period. Improvement in screenprinting technology, increased usage of computers by companies (both small and large scale), and establishment of internal graphics departments facilitating professional-quality, in-house printing, have contributed to growing demand for digital inks. Advances in digital printing combined with the tremendous expansion of inkjet printing are likely to spur the digital inks segment. The research report titled “Printing Inks: A Global Strategic Business Report” announced by Global Industry Analysts, Inc., provides a comprehensive review of trends, issues, strategic industry activities, and profiles of major companies worldwide.

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Ricoh ChaMPS Program Helps Dealers Take Advantage of Opportunities with MPSA

number of Ricoh dealers have joined the Managed Print Services Association (MPSA) through the Ricoh ChaMPS program this year. This special initiative lets Ricoh Family Group (RFG) dealers join the MPSA for a significant reduction off the regular corporate membership. Channel members who’ve recently signed on with MPSA under the Ricoh ChaMPS program include A&B Business, Electro Imaging Systems, Meridian Imaging Solutions and Smart Technologies. One of the new members, Meridian Imaging Solutions, has offered printer service and supplies for over 15 years. In this brief interview, Managed Print Specialist Tara Ingels offers some background on how Meridian has approached the MPS model for its customers. Meridian has offered managed print services for several years, however over the past two years; we have become more focused than ever on best practices and partnering approaches with our customers. We developed our first true “managed print services” program in 2005, using CarbonSix to perform assessments of customer’s print environments. That approach evolved into us investing in our own fleet monitoring application (PrintFleet and now FM Audit) to provide a true cost-per-print approach and to provide automation of printing for the customers. These tools

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have equipped us with a powerful way to provide rapid assessments, pro-active fleet monitoring and management and ondemand reporting for account reviews. MPS is booming not only throughout the industry, but also within our customer base, and organizations within every niche. It is no longer perceived as a concept, but more so a necessity, as every company has had to take a closer look at their operating expenses and make unprecedented cuts to their bottom line. It’s our goal to establish long-term relationships with our customers and to implement and develop a strategic managed print approach unique to each individual account.“Meridian’s evolution as an MPS provider offers an example for other office technology companies that want to take that path. We look forward to their participation in the MPSA to help us develop managed print services as a profession and as a business model,” said MPSA President, Joe Barganier. “Our membership with MPSA is really about growing and developing our MPS approach and strategy on an ongoing basis,” said Ingels. “Printing and copying are moving targets, and we know that MPS is also a rapidly growing trend.

Lyra Research Releases Two Reports on Digital Imaging Supplies

yra Research, the digital imaging authority), has released two new reports that provide worldwide forecast data and analysis for the digital imaging supplies market. The two reports–

Worldwide Desktop Ink Jet Cartridge Forecast, 2008-2015 and Worldwide Laser Toner Cartridge Forecast, 20082015–are based on key findings from Lyra’s first-half 2011 Hard Copy Supplies Advisory Service (SAS) Forecast 360.Worldwide Desktop Ink Jet Cartridge Forecast, 2008-2015 explores how the desktop ink jet printer market has declined over the past two years as a result of the global recession. Changes in users’ printing habits, adoption of WiFi networks, and screen-based devices all have created barriers to market growth. Nonetheless, shipments of ink cartridges are steadily growing, partly as a result of the move away from low-end devices that often use tricolor cartridges toward higher-end printers that use single-color cartridges. All regions will experience cartridge shipment growth during the forecast period, but Latin America will lead the way with the highest CAGR, at 7.3 percent, followed by Asia Pacific. Beginning in 2011, total worldwide revenue for desktop ink jet cartridges is projected to grow slowly as cartridge prices fall. Total worldwide desktop ink jet cartridge revenue is projected to grow from under $29 billion in 2010 to $33 billion in 2015. Regionally, growth will be strongest in the Asia-Pacific region, followed by Latin America. North America and Europe will both exhibit less robust growth. Specifically, the report provides vendor and regional-level data and analysis regarding ink jet cartridge shipments, revenue, and average sales prices, as well as installed base forecast figures for ink jet hardware.

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Uninet Introduces State-Of-The-Art Asic Encrypto Smartchips For Samsung Engines

15 percent. In regards to this success, Mr. Cho states, “it was only possible because AlphaChem focused on independent sales of finished products, rather than just manufacturing parts to supply to partnering companies. Now we’re exporting our products to over 300 customers in more than 80 countries under our own brand name and all of these customers were developed directly by our own sales force.” Mr. Cho said, “We will be able to double our yearly sales when the sales of our toner powder, OLED material, adhesive material and other products reach its peak sales next year. With world’s best technological skills, AlphaChem will soon establish its presence as strong small company.”

Katun Introduces Color Toners for Sharp Devices

Faroudja Offers Lexmark C935 Drum

niNet proudly announces the release of ASiC Encrypto Smartchips for use in Samsung engines. It is considered the best value engineered Smartchip in today’s market, and powered by UI Technologies. The ASiC Smartchip is an exact OEM replacement chip that incorporates a state-of-the-art design, and has the look, technology and functionality of an OEM chip. ASiC Encrypto Smartchips for Samsung engines are exclusive to UniNet, that applies ASiC (Application Specific Integrated Circuit) technology, eliminating processors and memory expenditures, while reducing hardware costs.

atun Corporation, an alternative supplier to the office equipment industry, introduced Katun Business Color toner for use in Sharp MX 2300N/2700N and 3501N/4501Nseries applications. These toners offer OEM-equivalent print quality, yields and overall performance as well as excellent color reproduction, including hue, chroma and gloss. “Adding to our very successful Katun color toners for use in Canon, Konica Minolta, Ricoh and Toshiba, these Katun toners, our first color toners for Sharp machines, represent the latest products in Katun’s growing line of high-quality color toners for use in the most popular applications,” said Joseph C. Wagner, Katun’s vice president of marketing. “We estimate over 10 billion pages have already been produced using Katun color toners, and the launch of this toner strengthens Katun’s tradition of providing excellent color quality for business and office environments. Customers will be delighted by the outstanding color reproduction and print performance, featuring OEM-equivalent image density, overall print quality and yields plus significant cost savings versus the OEM toner.” These Katun toners have been tested and approved for forward and reverse compatibility with OEM toners and can be used with, and installed before or after, OEM toners, with no degradation in copy quality.

AlphaChem Announces New Toner Production

lphaChem, a Korean manufacturer, announced that as of September 2011, the company has started producing toner in addition to its inkjet ink and OCP drums. “We’ve just begun producing our own toner powder starting from September, and when it gets into the market at its full capacity, it won’t be difficult to reach the yearly sales of 100 billion Korean Won within 2 years,” said Mr. Kyu Oh Cho, CEO of AlphaChem Co., Ltd. AlphaChem continues to grow on average of 30 percent each year. The company’s sales in 1999 reached 1.8 billion Korean Won, but in 2010, sales increased to 37.5 billion Korean Won. This year, AlphaChem expects to hit 45 billion Korean won in sales. For 3Q2011, AlphaChem’s net sales profit ratio is above

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aroudja Toner has released a new drum for the Lexmark C935. “The Lexmark C935 OEM drum unit retails at over $200, and so our drum presents a good opportunity for rechargers,” said Marketing Director Tim Farrell. “We have had the Lexmark C935 toner and chips so the drum should be a good complement.” The Faroudja Lexmark C935 drum can be purchased individually or in large quantities. “We are trying to have as wide range of products as possible for each cartridge so that our customers don’t have to go to three different places to get what they need,” Farrell added. Faroudja Toner also offers drums for other color cartridges including HP, Minolta QMS, Okidata and Xerox Phaser.

ILG Releases JUMBO CE390XX with 35,000 Page Yield

LG (International Laser Group) released a JUMBO CE390XX OEM alternative for the HP M4555 MFP ultra-high-speed printers. JUMBO CE390XX is available exclusively from ILG with a 35,000 page yield. ILG’s CE390XX is the first-to-market in OEM alternative and utilizes the new Fusion Plus technology system to enhance the print quality. It is the JUMBO version of the recently released OEM alternative for CE390X with 24,000 page yield and the CE390A standard 10,000 page yields. The HP M4555 MFP series are fast and high performance printers with speeds of up to 55 ppm and up to 2,100 sheet paper capacity. These popular and powerful ultra high-speed printers are designed to handle specialty media papers such as glossy stock.ILG, with its Fusion Plus system technology, enhances toner adhesion on these hard to print stocks with the similar OEM performance at substantial cost savings to the dealers. Use of Fusion Plus Technology eliminates potential uneven coverage and smudging on some glossy surface stock, coated papers, labels and envelopes. This technology also extends printer fuser life and reduces maintenance costs. ILG’s comprehensive product line features over 750 SKUs with

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250 SKUs in color products. Today more than 55 percent of its business is in color, including the company’s exclusive JUMBO COLOR Line. ILG is one of the world’s top private label and private box contract manufacturers, and its cartridges are 100 percent guaranteed and STMC certified. ILG has four additional nationwide distribution facilities in California, Texas, Illinois and Pennsylvania, allowing us to provide the best and fastest shipping solutions to our resellers.

Paradigm Imaging Releases SID Titan Printer

aradigm Imaging Group, a distributor of largeformat scanning and printing solutions, tradeshow displays and graphics, released the SID Titan Printer. The Titan is available in four models ranging in size from 83 inches to 126 inches. Available with either solvent or eco-solvent ink, the Titan boasts print speeds of up to 527 square feet per hour and resolution up to 720 dpi. With retail prices starting at $23,500 and ink prices at only $54 per liter, the SID Titan is a viable option for sign professionals looking for an economical solution for printing banners and other outdoor graphics. Says Randy Geesman, president of Paradigm Imaging Group, “The Titan printer is an important addition to our printer lineup. An attractive retail price, incredibly low ink prices, Paradigm’s exemplary customer support and SID’s proven track record for quality manufacturing make the Titan printer a winning option for the outdoor graphics market.” Paradigm Imaging Group is a large format scanning & printing solutions provider whose expertise extends from scanning and digital printing services to systems integration, software development and product distribution. Paradigm counts among its clients, companies in reprographics, advertising, architecture, engineering, construction and manufacturing, as well as numerous public agencies at all levels of government. Since 1989, Paradigm has grown to become a leading provider of large format scanning and printing solutions. As both a service bureau and as a custom solutions provider, Paradigm Imaging Group is uniquely positioned to share with it’s clients the experience gained from using imaging products on a day-to-day basis and the knowledge developed through developing large format imaging solutions.

Aster Graphics Releases Samsung Models With Its Proprietary Intelligent Chip Technology

ster Graphics has recently released its Samsung replacement toner cartridges with the company’s proprietary intelligent chip technology. The newly released products are free of the chip problems from Samsung firmware upgrades. The Samsung chip problem is present throughout the aftermarket industry. The problem mainly emerges from two aspects: 1) Continuous Samsung firmware upgrade that prevents compatible toner cartridges from authenticating the printers, and 2) Samsung has different region printers in the same country that create regional problems when

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trying to use compatible toners. These two factors have brought problems to customers that leads to returned orders to many resellers. From the commotion that occurred in the Samsung OEM market and the printer’s firmware upgrade problem, Aster Graphics releases the new Intelligent Chip Solution Technology that solves the universal problem in the aftermarket industry. The features and advantages of this new technology are that it is universal on all regions with automatic authentication, works even on the last firmware upgrade, and there is always 100% guarantee. Aster’s Intelligent Chip Technology adopts exclusive programmable chips, which enables more programmable space and stronger ability to cope with various upgrade problems. It can achieve automatic authentication and work on the printers with the latest firmware by Auto-update program. Auto-region program enables region signal communication to be universal on all regions with automatic authentication.

Faroudja Carries Heavy-Duty Toner Vacuum

aroudja Toner now carries a heavy-duty toner vacuum. “We supply many tools for keeping workstations clean, such as our popular toner dust collector and toner grabber cloths,” explained Company President Phil Faroudja. “This will be a nice addition, especially for customers who work a lot with toner and need something strong.”The machine, built specifically for toner dust, is designed for heavy-duty applications and has a 5 gallon disposable bucket. Powered by an HP by-pass motor, the toner vacuum weighs 16 pounds and utilizes one 10-foot, Superflex toner-proof hose. It comes with various utensils – including a crevice tool with brush – and is moved around on wheels. It’s available in both 110 volt and 220 volt models. “We’re glad to supply these vacuums,” Faroudja added. “We believe they are needed.”

MSE Releases Industry First 40,000 Page Cartridge for CE390X

icro Solutions Enterprises (MSE), the industry leader for Intelligently Re-Engineered cartridges, continues its rapid release of products to bolster its already market leading offering of extended yield cartridges under its MPS engineered sub brand. Luke Goldberg, SVP MSE Global says of the release; “There is no question that this printer will be heavily placed in larger enterprise installed bases as a key segment 4 MFP which means that many MPS providers will, and have already started to manage these devises. To date the only option for consumables have been high cost OEMs which hinder the profitability of managing these. Now, not only did we shorten the OEM window of opportunity to have 100% share on the standard model, but a 40,000 page offering that will offer among the lowest CPP of any extended yield model we have ever released. This cartridge will be a huge advantage for our dealers selling CPP and MPS not only from a cost perspective but because only MSE is really capable of creating a consistently performing cartridge due to

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of our unique technologies. At 40,000 pages tremendous wear is taking place on all critical parts which makes our patented technologies and test protocols indispensable.” This is the 7th MPS engineered release from MSE in the last 120 days. More models are currently under development.MSE is the largest USA based remanufacturer and is acclaimed as one of the leading edge innovators in the marketplace. MSE has pioneered the process of “Intelligent Re-Engineering” as applied to remanufactured printer consumables which is a protocol that employs patented technologies, proprietary processes, and stringent testing methodologies all with the goal of providing the market’s best alternative to high cost OEM print consumables. MSE has multiple certifications and accreditations including ISO 9001 and 14001. Coupled with our engineering prowess MSE also prides itself on offering the highest levels of after sales support to its dealers through its consultative sales and marketing programs. MSE is a global entity with sales and distribution in Canada, Europe (UK and the Netherlands), Israel, Brazil, California, and Pennsylvania.

also used for creating military maps, posters, large photographs amongst others. This is because these printers have facilitated the production of huge and also gigantic prints with no compromise on the quality of picture as well as the accuracy of color. These large printers can be used for printing on almost all kind of media including non-traditional media like wood, ceramic tiles, metal etc. The built-in scanner can help print, copy and scan all technical color and B&W wide format documents. Unique Océ technologies, like Océ Image Logic, Océ Dynamic Switching and Océ scan and copy templates ensure first-time-right results. This printer is a saver on floor space and costs as no extra table is required with the optional top delivery tray. Loading media and ink from the front minimizes the operational footprint. Its compact design and inkjet technology reduces energy consumption compared to conventional B&W systems. Apart from its star product Canon also showcased other products like Océ Arizona 360 GT UV flatbed printer, Canon imagePRESS C7010VP and C6010, Océ CW 600, Océ CW 300, iPF 8300S and Océ VarioPrint 6000.

Canon launches Océ ColorWave 300 multifunction printer

HP Designjets Use Improved Latex Inks and New Cartridges

anon India displayed its innovative range of wide format and production printers, with path breaking technology at the 8th Pamex 2011, the International Exhibition on Printing and Allied Machinery Industries. Canon also launched its star product Océ ColorWave 300 multifunction printer at the exhibition. The single footprint of the Océ ColorWave 300 wide format all-inone system allows you to replace separate printers, scanners and copiers by one system and helps save floor space due to its integrated color scanner. Controlled from one operator panel, a single compact unit effortlessly handles all your color and black & white technical document tasks. The single footprint also enables the ease of use and workflow efficiency of an Océ B&W system and the versatility of a color plotter. The product is also environment friendly as waste is eliminated by the use of automatic original and media size recognition and image position7 ing features to avoid misprints. Printing technology has undergone revolutionary changes over a period and is continuously evolving to fit the new-age requirements of our digital age. The wide format and production printing technology is amongst some of the biggest discoveries that are slated to transform the digital print industry. Industries like advertising, designing and construction are moving towards digital printing solutions, which will facilitate them with a wide variety of printing and décor options for their business and design requirements. This includes printing banners and signage both for indoors and outdoors as well as CAD drawings used by architects and engineers. The wide format printing technology is

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P Latex Inks are ideal for wide and super-wide applications including event banners, transit signage, and other outdoor applications as well as for high-quality indoor signage. HP Latex Inks are pigmented, water-based inks using HP’s innovative aqueous-dispersed polymer (“Latex”) technology. The waterbased formulations of HP Latex Inks reduce the impact of printing on the environment. HP Latex Inks deliver overall durability that outperforms eco-solvent ink1 and is comparable to low solvent ink technology2 with prints offering display permanence up to 3 years unlaminated outdoors1 and for indoor, in-window displays, up to 5 years unlaminated. HP Latex Inks are used in HP Designjet L26500 and L28500 Printers, HP Scitex LX600 Printers, and HP Scitex LX820 and LX850 Industrial Printers to produce vivid, durable prints on a wide variety of coated and uncoated materials including most low-cost, eco-solvent/lowsolvent compatible media. From durable outdoor signage to odorless indoor displays,5 HP Latex Inks offer the versatility to print on both coated and uncoated media while enabling highspeed, high-productivity printing. And HP large-format printing materials6 developed and tested with HP Latex Inks include recyclable substrates and substrates covered by the HP Largeformat Media take-back program.HP Designjet and HP Scitex Printers with HP Latex Inks use internal radiant heaters and forced airflow to cure the inks inside the printer to produce dry, ready-to-use prints. Job production is streamlined and overall productivity is improved because prints are dry out of the printer and ready to display, finish, or prepare for shipment. Prints can be laminated immediately using cold, hot, or liquid processes. With no waiting for prints to dry, there is no interruption in workflow, and eliminating an external print dryer or space for airdrying saves production steps and floor space. HP Latex Inks are available as HP 7899 and 792 Latex Designjet Ink Cartridges and HP LX600 and LX610 Latex Scitex Ink Cartridges. Compared to HP 789 and HP LX600 inks, HP 792 and HP LX610 inks offer higher black optical density, larger color gamut, improved gloss, and improved durability.

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Toshiba Rolls Out New e-Studios

oshiba America Business Solutions Inc. (TABS) has introduced the Toshiba e-STUDIO195/223/225 series. This series offers an array of advanced standard and optional features that deliver cost efficiency and productivity to the small and- mid-sized businesses that, until now, found this level of technology out of reach. All three black-and-white MFP models are easily operated with outstanding reliability, low noise, small footprint and multifunction networking capabilities. The e-STUDIO series also is Energy Star compliant and features extended maintenance cycles and 100-percent waste-free toner recycling to help customers meet their own sustainability initiatives. “These new models offer the highest level of functionality and ease of use in an innovative, compact design,” said Joseph Contreras, director of product and solutions marketing, TABS. “These products are coupled with networking capabilities and the versatility that small/medium businesses need, all at an affordable price point.” The Toshiba e-STUDIO195/223/225 series features include standard 11-by-17-inch printing, local copying and scanning, as well as optional network printing, scanning and faxing for the e-STUDIO195/225 models. It accommodates a variety of uses, whether there is a frequent demand for high-volume printing in a compact space or lower-volume printing required consistently over time with little maintenance and downtime. The new models also are exceptionally user-friendly, offering easy setup and operation. Simplicity of design provides enhanced internal data transmission, unit accessibility and superb handling. With an extended 81,000/90,000 preventative maintenance cycle, customers’ ease of use will remain continuous.

Compass Sales Solutions Announces Release of Intelligent Device Mapper - New Floor Plan Mapping Tool

ompass Sales Solutions announces the release of their newest innovation, Intelligent Device Mapper. This latest application enables your Sales Team to present MPS solutions in a whole new way, by showing visual device mapping on floor

plan outlines.Uncover new sales opportunities and increase revenues! By simply scanning in a client’s current floor plan, the user has the ability to show the current layout of devices vs. the recommended layout, in a professional and easy to understand format. Map equipment and allocate volumes by simply dragging and dropping device icons. Preparing and presenting solutions has never been easier! Intelligent Device Mapper can be accessed on any web enabled device which means users can strategize solutions not only in the office, but at the customer’s site as well using a laptop or tablet computer. When utilized in conjunction with the Compass Sherpa suite of products, there is no product more capable to help you present both cost savings and productivity driven solutions to clients. Compass Sales Solutions understands the competitive nature of the industry and that the ability to present professional and creative solutions is key to set your dealership apart from the rest. “Using floor plan technology has become a must when presenting any size MPS solution”, says Troy Casper, President of Compass Sales Solutions. “Being able to incorporate this new feature with the pricing and proposal generation features in Compass Sherpa will unquestionably allow our dealers to stand out among the rest, while generating more closed sales and cutting the time it take to strategize a solution in half.”

ECI Releases Version 3.3 of FMAudit

Commerce Industries, Inc. (ECi), a leader in industryspecific information technology solutions, today announced the release of Version 3.3 of the industry-leading MPS and business automation software platform, FMAudit. The release includes significant updates, feature enhancements and process improvements for FMAudit Central and includes Version 2.6.9 for Onsite, Viewer and WebAudit. Enhancements included in Version 3.3 Central cover database consolidation and optimization to build on the proactive utilization of the wealth of device data collected by FMAudit for detailed account management and performance tracking. In addition, new optimization features are also included for supply coverage calculations, reporting flexibility and supply parts management. The FMAudit Onsite device data collection engine Version 2.6.9 update provides more than 120 added features and process improvements.

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2nd NCN Imaging Solution Award 2011 is Ready to Roll

fter the tremendous success of first award night in the Indian remanufacturing industry, the Second NCN Imaging Solution Award 2011 is ready to roll in the Hotel Surya, New Delhi, on Dec.9th. This Award Night 2011 take the opportunity to felicitate the achievers for the year 2011 for their outstanding performance .These awards are presented to recognize the Vendors, solution provider and partners for their relentless and sincere efforts towards the growth of the Indian Remanufacturing industry. The award –giving ceremony will attract a congregation of more than three hundred guests cutting across verticals of the Remanufacturing industry, including Vendor, Corporate and Resellers across the nation and guests from overseas to celebrate the occasion. Ever since its inception, the aim of NCN Imaging Solution Awards has been to motivate, support and recognize outstanding brands, organizations and individuals who have acted as catalysts in furthering the growth story of the Remanufacturing industry. The awards have evolved with time in response to the demands of and suggestions received from the industry leaders. NCN Imaging Solution realizes the importance of encouragement and support required by the fledgling remanufacturing industry for its development in India akin to the support received by the industry sometime back. In 2010, NCN Imaging Solution organized the FIRST award function in India with great fanfare. Not only national vendor but the International vendor of the remanufacturing industry participated in our award function but praised a lot of our initiatives. In this ceremony, our award categories are NCN Imaging Solution Achievers Award-2011which is based on online voting, Special Awards, Lifetime Achievement Award, Next Generation Award and Editor’s Choice Awards. In this year, we get tremendous response in online voting in compare to last years. And, those vendors which were not nominated their products we not incorporated in the voting.This time NCN Imaging Solution has done some little modifications in the award categories. Apart from the top remanufacturing vendors and resellers, NCN also recognizes those top refillers from different regions of India who has done tremendous jobs in their regions. Now we are ready to organize 2nd NCN imaging Solution Award Night, 2011. In this ceremony, any interested participants can learn directly from some of the most experienced, influential, and well-known experts in the remanufacturing industry!

First Award Night

NCN Imaging Solution organised first Award Night 2010 in Hotel

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Crowne Plaza Today on December 17th with much fanfare. NCN Imaging Solution magazine is decided to give the recognition of the players in the recycled and remanufactured imaging industry world. It is First time organised by any Indian publication in the Indian imaging industry. The main theme of the award night was to presenting the award to the recycled and remanufactured imaging industry vendors in different categories like NCN Imaging Solution award which was decided through online voting, Lifetime Achievement Award, Next Generation Award, Special Award and Editor’s Choice Award. The glittering ceremony was followed with award ceremony, PowerPoint presentation of eminent international and national vendors, entertainment program and cocktail & dinner. Around 300 channel partners, corporate vendors and eminent persons of recycled and remanufactured imaging industry fraternity attended the event. The glittering ceremony was inaugurated by Honourable Chief Guest, Mr. J.M.Dasani, President of ICRRA and Guest of Honor, Mr. N.K. Goyal, President, CMAI Association of India, Mr. Inderjeet Sabhrawal, Chairman of Simmtronics Semiconductor, Mr. Matt Page of SCC. Apart from the major awards, NCN Imaging Solution also giving Special Award for Women Power in Indian imaging world to Mrs. Rachna Agarwal,Director, Tonerline. Tonerline is a fine example of hard-work and success in India. Tonerline strongly believe in coaching the customer of remanufacturing processes and this role in the entire process. She also rendered his special thanks to NCN Imaging Solution members for the special award. The sponsors of the first NCN Imaging Solution Award Night were SCC, INKTEK, JetTec (MK Imaging), Tanaya Enterprises, Image Star, Royal Trading Company, Techno Imaging, Prodot, Odyssey, Alphabet and Jet Technologies. With the help of these supports NCN Imaging Solution Award Night 2010 concluded successfully and set a benchmark in the remanufacturing industry.

At Last

The NCN Imaging Solution believes that it is the right time that the Indian Remanufacturing industry player is recognized by way of Awards through a free, frank and fearless medium, such as the Media. NCN Imaging Solution plan to institutionalize the awards every year. The publications are interested in maintaining world class standards for the awards. The awards have evolved with time in response to the demands of and suggestions received from the industry leaders. NCN Imaging Solution realizes the importance of encouragement and support required by the fledgling remanufacturing industry for its development in India akin to the support received by the industry sometime back.

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Remanufacturing the Lexmark X560 Toner Cartridges by: mike Josiah and the Technical staďŹ&#x20AC; at uniNet

he Lexmark X560 Engine is a multi function 31 ppm Black and 20 ppm color engine that runs at 600 dpi (2400dpi image quality). The first page out is stated to be under 11 seconds and the printer runs off a 400 MHz processor. The memory comes standard at 384MB and is expandable to 1.4GB. These machines can print, scan, fax, copy and duplex. The chips on these cartridges need to be replaced each cycle. There are LY (Starter) cartridges and HY cartridges available. A LY cartridge cannot be made into a HY version as there are a set of gears in HY cartridges not present in Ly cartridge. HY cartridges use a second toner hopper based in the drum half of the cartridge. This hopper is present in the LY versions, but the necessary gears to move the toner are not. These cartridges have a chip that must be replaced each cycle. In addition, they also have gears on the supply hopper(s) that must be set correctly for the cartridge to work. The printers ship with a set of starter cartridges. Both the colors and the black are all rated for 4,000 pages.

Current Machines based on the X560 engine are: Lexmark X560n Lexmark X560dn

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The catridges used in these machines are as follows: 0X560A2KG Black LY Cartridge (4000 pages) 0X560A2CG Cyan LY Cartridge (4000 pages) 0X560A2MG Magenta LY Cartridge (4000 pages) 0X560A2YG Yellow LY Cartridge (4000 pages) 0X560H2CG Cyan HY Cartridge (10,000 pages) $412.65 List 0X560H2MG Magenta HY Cartridge (10,000 pages)$412.65 List 0X560H2YG Yellow HY Cartridge (10,000 pages) $412.65 List 0X560H2KG Black HY Cartridge (10,000 pages) $278.25 List As you can see, these are extremely profitable cartridges to do. These cartridges use both toner and developer in the cartridges. This system is a little different so we are including the cartridge/printer theory here. Figure #1 shows the basic layout of the cartridges as they relate to the printer and also list the steps used in the printing process. These steps are covered in more detail below. In the first stage, the Primary Charge Roller places a uniform negative DC voltage on the OPC drum surface. The amount of the negative DC voltage placed on the drum is controlled by the printerâ&#x20AC;&#x2122;s

intensity setting. The PCR cleaning roller removes any toner or paper dust from the PCR. See Figure 2.

Fig. 1

Fig. 2

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In the second stage, each colorâ&#x20AC;&#x2122;s laser beam is fired onto a set of fixed mirrors and then to the rotating mirror (called the scanner). As the mirror rotates, the beams are reflected into a set of focusing lenses. The beams then strike the drums surface, reducing the negative charge and leaving a latent electrostatic image on the drum. The areas where the lasers did not strike the drum will retain the higher negative charge. See Figures 3 & 4.

to keep the amount of toner on the roller constant. See Figure 5. As the laser exposed areas of the OPC Drum approach the developer roller, the toner particles are attracted to the drumâ&#x20AC;&#x2122;s surface due to the opposite voltage potentials of the toner, and laser exposed areas of the OPC drum. See Figure 6. The fourth stage is the Transfer stage. This is where there are some large differences from monochrome printers and also from other color lasers. In the Primary transfer stage the transfer rollers which are located directly opposite each OPC drum, place a positive DC bias charge on the back of the Transfer Belt. Each toner cartridge has a separate transfer charge roller. As the paper moves through the machine, the image is transferred from the drum directly to the paper. This process is repeated for each color cartridge in the following order: Yellow, Magenta, Cyan, and Black. See Figure 7.

Fig. 6

Fig. 3

Fig. 7

Fig. 4

The third or developing stage is where the toner is developed on the drum by the developing section (or supply chamber), which contains the toner and developer particles. The toner is moved from the hoppers by a series of agitators into the developer section where the augers and magnetic roller are located. The toner is brought out to the drum by the magnetic roller. The toner is also held onto and attracted to the magnetic roller by a negative DC bias voltage. This voltage is controlled by the printerâ&#x20AC;&#x2122;s intensity setting and causes either more or less toner to be attracted by the developer roller. This in turn will either increase or decrease the print density. The amount of toner on the magnetic roller is controlled by the doctor blade, which uses pressure

Fig. 5

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Fig. 8

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The paper separates from the transfer belt as the belt turns back down to start the process again. The static charge on the back of the paper is decreased with static charge eliminator. This helps stabilize the paper feed, and also prevents toner flares (spots) under low temperature and low humidity conditions. See Figure 8. In the fifth stage, the image is then fused onto the paper by the fuser assembly. The fuser Assembly is comprised of the upper heating assembly and lower pressure roller. The lower pressure roller presses the page up into the upper heating assembly which then melts the toner into the paper. This heating assembly is based on older technology. It uses a heat lamp and a pressure roller assembly and not the ceramic heaters that many machines

now use. See Figure 9.

OPC Drum Cleaning:

The drum is cleaned after the image is transferred to the paper by the wiper blade. This part is fairly standard; the wiper blade scrapes the toner off the drum, and the recovery blade guides it into the waste chamber. These machines also have an erase lamp to remove any residual charges from the drum and allow the wiper blade to clean better. See Figure 10. Cartridge troubleshooting will be covered at the end of this article.

Supplies Required:

Dedicated Lexmark X560 color toner (HY or LY)

Fig. 14

Dedicated Lexmark X560 developer (HY or LY) Replacement chip (HY or LY) Dedicated OPC drum Drum cover Toner seal Developer seal Fill hole seal

color

Tools Required

Phillips head screwdriver Small common screw driver Jewelerâ&#x20AC;&#x2122;s screwdriver set Spring Hook Vacuum approved for toner 1) Remove the two springs from either side to the cartridge. The contact side is easier to remove if the cartridge is upside down. See Figures 11 & 12. 2) Remove the screw from the black end cap on the contact side. See Figure 13. 3) Remove the screw from the white end cap. See Figure 14. 4) Remove the white end cap by prying up on the tab as shown. See Figures 15 & 16.

Fig. 10 Fig. 15

Fig. 18

Fig. 11 Fig. 16

Fig. 19 Fig. 12

Fig. 13

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5) Remove the black and cap by prying up the tab to release it, press down on the lower contact plate and pry up around the bottom edges. The end cap will come free. Itâ&#x20AC;&#x2122;s important to press the lower contact plate down so it does not become damaged. Two white gears will come off with the end cap. It is best to store them on their respective shafts as shown. See Figures 17, 18, 19 & 20 6) Remove the Single gear with the black axle as shown. Do not remove the 3 remaining gears as they are attached inside the hopper. See Figure 21 7) Separate the two halves. See Figure 22. 8) On the toner hopper, remove the magnetic roller clip by lifting up the 2 small tabs from the plastic shaft. Turn the contact towards the flat side of the mag. roller shaft and remove. See Figures 23 & 24 9) Remove the large Mag. roller drive gear. See Figure 25

10) Remove the front auger drive gear so the bearing can be removed. See Figure 26 11) Remove the round bearings from both sides of the mag. roller. See Figures 27 & 28. 12) Remove the Mag. Roller support bearings from both sides. See Figureâ&#x20AC;&#x2122;s 29 & 30. 13) Lift the mag. Roller out by lifting it up from the short shaft side. See Figure 31. 14) Remove the Toner hopper sealing strip, and the developer chamber sealing strip. New seals are now available so there is no need to reuse them. See Figures 32 & 33. 15) Clean out all remaining toner and developer. 16) Install the mag. Roller long shaft side first. See Figure 34 17) Install the support bearings on both sides of the cartridge. Make sure the tab on the bushing is set in its slot as shown. See Figures 35 & 36. 18) Install the round bearings on both sides of the Mag. Roller.

Fig. 21

Fig. 27

Fig. 28

Fig. 24

Fig. 29

Fig. 30

Fig. 25

Fig. 31

Fig. 22

Fig. 26

Fig. 23

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Fig. 33

Fig. 34

Fig. 38 Fig. 35

Fig. 39 Fig. 36

Fig. 40

See Figure 37 19) Install the front auger gear. Make sure it is installed correctly. It must mesh properly with the auger or print voids will occur. See Figure 38 20) Install the Mag. Roller contact. Set the fingers so they are contacting the flat side of the shaft and turn the whole assembly until it fits in place. See Figures 39 & 40 21) Place a piece of paper across the developer chamber opening so it blocks the mag. Roller. Fill the chamber with the dedicated developer. Remove the paper. The paper makes it simpler to fill the chamber by blocking off the mag. Roller. See Figure 41 22) Clean the edge of the developer chamber opening with a cotton swab dipped in alcohol. Install the new seal. See Figure 42 23) For low yield cartridges, fill the toner chamber now. Clean the edge of the chamber with alcohol and install the new seal. HY cartridges have two chambers so it is easier for them to be filled later. Both chambers should be filled at the same time

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in order to get the correct amount in each. (They will be filled at the end of these instructions in step 46) See Figures 43 & 44. NOTE: Do NOT mix the developer with the toner. They must be separate inside the cartridge for the system to work correctly. Place the toner chamber aside 24) On the drum chamber, remove the “E” ring from the contact or hub side of the drum. See Figure 45 25) Pull the axle out from the gear side of the drum so that the inner drum ground contacts are not damaged. See Figure 46 26) Remove the drum. See Figure 47 27) Remove the PCR and clean with a lint free cloth. See Figure 48 28) Remove the PCR cleaning roller, vacuum or blow any toner from the roller. See Figure 49 29) Remove the two PCR/PCR Cleaning roller holders; carefully pry

them up from the sides. Clean them with a cotton swab and alcohol. See Figure 50 30) HY cartridges have a seal and set of gears for the additional augers. Remove the seal and clean out any remaining toner. See Figure 51 31) Remove the 2 screws and the wiper blade. Clean out any toner from the waste chamber. See Figure 52 32) Coat the wiper blade with your preferred lubricant and install. Install the two screws. See Figure 53 33) Clean the PCR holders and PCR cleaning roller holders with a cotton swab and alcohol. See Figure 54 34) Install the cleaned PCR/PCR Cleaning roller holders. See Figure 55 35) Install the cleaned PCR cleaning roller. See Figure 56 36) Install the cleaned PCR. Place a small amount of new conductive grease on the black holder side. See Figure 57 37) Install the drum. See Figure 58 38) Install the drum axle from the hub side. See Figure 59

Fig. 41

Fig. 46

Fig. 42

Fig. 43

Fig. 47

Fig. 48 Fig. 44

39) Install the E ring. See Figure 60 40) On the toner hopper, install the white auger gear as shown. At this point the remaining gears must also be set properly. If the cartridge is a HY the top 2 gears must point to the arrows on the cartridge as shown. For all cartridges on the lower half, the gears must be pointing to the arrow and gear as shown See Figure 61 41) Install the developer roller drive gear. See Figure 62 42) Place the two halves together. See Figure 63 43) With the two gears placed on the black end cap. Install the end cap. Make sure the tab locks in place. Install the screw. See Figures 64, 65 & 66 44) Install the white end cap and screw. See Figure 67 45) Install the springs on both sides of the cartridge. See Figures 68 & 69 46) If you have a HY cartridge, fill the upper (Drum Unit) and lower (Toner) hoppers now. We have found it best to fill the upper hopper with ¼ of the bottle and the rest in the lower hopper. See Figure 70 47) Remove the old chip by prying out and lifting up on the black plastic holder. Remove the old chip from the holder and slide the new chip into the rails. Make sure it snaps into place. See Figures 71, 72 & 73. 48) Install the chip holder assembly onto the hopper. See Figure 74. 49) Install the drum cover. See Figure 75.

Repetitive Defect Chart

OPC drum 75.4mm PCR 28.3mm PCR cleaning roller 25.1mm Black & color Mag. roller sleeve 27.9mm 1st primary transfer roller 31.4mm Drive roller transfer unit 56.9mm Upper fuser roller 82.7mm Fuser drive belt 94.2mm Pinch roller fuser assy. 8.8mm Exit roller fuser assy. 43.1mm Exit pinch roller fuser assy. 31.4mm (Due to lack of space we could not carry all photographs in the article).

Fig. 45

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Fig. 49

Nov. 30 - Dec. 29, 2011

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sp e ci a l r e p o r t

9th Session of ReChina Asia Expo 2011 Closed with Success During the three-day event, around 302 exhibitors and 9,000 attendees from the printer consumables industry attended the show. The show was of great success with huge numbers of products, crowds of visitors and immediate and potential business deals.

he ninth session of ReChina Asia Expo 2011 was held during Nov.15 to 17th in Shanghai New International Expo Center. In fact, ReChina Asia Expo, the biggest trade show in the printer consumables

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industry, is a large-scale, international and professional gathering of the industry insiders. Every year thousands of visitors come from over 70 countries and regions to attend ReChina Asia Expo. This time around 302 exhibitors and 9,000 attendees

from the printer consumables industry attended the show. The show was of great success with huge numbers of products, large crowds of visitors and immediate and potential business deals. â&#x20AC;&#x153;The show is better than expectedâ&#x20AC;?. This is the general comment from most of the exhibitors. Printermayin, Beijing Laser, Mipo, Afealty Technologies, Lucky Digital Imaging, Hanguang OA, Trend Vision, SCC (USA), Baiksan OPC (Korea), Tianzhong Electromechanical, mention but a few, were

Nov. 30 - Dec. 29, 2011

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all happy about the traffic at the show. They told the organizer that they were very satisfied with the number of the visiting professionals at the show. “ReChina Expo attracts lots of overseas buyers!” President Huang of Aicon Image said, “Shanghai ReChina Expo is the best trade show in the printer consumables industry.” Many other exhibitors agree with Huang’s conclusion. President Miao of Tianjin Youth said that they received many inquiries from foreigner buyers at the show and got several orders on site. One day before the show, Lyra China Supplies Forum, hosted by ReChina and Lyra Research, was held in Shanghai. Lyra Forum is the most influential forum in the industry. The expert analysts of Lyra Research and entrepreneurs from the industry, David Rocheleau (Vice

President of Lyra), Jiqiang Rong (Senior Analyst of Lyra), Arnold Ho (Famous Entrepreneur and Leader of the industry), Ian Goddard (SCC), Hong Liu (Ninestar), and Steven Minchlin (Laser Land) delivered their speeches at the forum. Over 120 entrepreneurs, experts and professionals from the imaging industry attended the forum. Faced with fierce competition in the industry, how to seize the opportunity and enhance market shares? To secure oneself in an unparallel position, developing a comprehensive vision and sort out the priorities under the present situation is a main key. Experts form Lyra Research has hosted this important event, predicting the developing trend with the latest market reports about OEM and aftermarket industry.

This year’s Lyra Forum has also invited entrepreneurs from leading companies to deliver speeches, introducing the latest information and offer valuable advices based on years of experience. It’s the best chance to have close contact with these industry veterans and have deep conversation. Most visiting professionals were satisfied with this session of ReChina Expo, especially, hundreds of foreign buyers. They were happy to see so many competitive suppliers of printer consumables at the show, getting offers from different exhibitors. Botelho from Brazil never came to China before. He has heard of ReChina Expo for a long time, and he likes to take this opportunity to visit Shanghai. This time he realized his plan and was very satisfied with the

Nov. 30 - Dec., 2011

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sp e ci a l r e p o r t show and the organizer’s service. The success made the exhibitors full of confidence in ReChina Expo 2012. During the three-day show, exhibiting companies kept coming to the organizer’s office to reserve booths at 2012 ReChina Expo (10th session). Over 100 companies including Ninestar, SCC, Beijing Laser, Printermayin, Orink, etc. have reserved booths for 10th ReChina Expo one year before it comes, which indicates another successful session of ReChina Expo in 2012. Both the session of 2011 ReChina Asia Expo (8th and 9th session) achieved big success with 588 exhibitors and 16,200 visitors altogether, which distinguishes ReChina Expo as the biggest trade show in printer consumables industry in the year. To further increase the quality and efficiency of the show, the organizer will hold only one session of ReChina Asia Expo in 2012, which is 10th ReChina Asia Expo. Over 400 exhibiting companies and 10,000 visiting professionals are expected to attend the show.

From the continuous success, the organiser can see the strong vitality and development prospect of the brand of ReChina in next session.

Finally In fact, ReChina Asia Expo, the biggest trade show in the printer consumables industry, is a large-scale, international and professional gathering of the industry insiders. Every year thousands of visitors come from over 70 countries and regions to attend ReChina Asia Expo. In the ninth session of the show around 302 exhibitors and 9,000 attendees from the printer consumables industry attended the show. The show was of great success with huge numbers of products, good crowds of visitors and immediate and potential business deals. But like the other session, the ninth session does not attracted large crowds. This time the Indian visitors were very low in the show. But overall the show concluded with success. But we expect, more exhibitors, visitors, products and technologies will gather at 10th ReChina Asia Expo 2012. So, mark your calendar at Nov. 28-30, 2012 and don’t miss the booming business opportunities at ReChina Expo in Shanghai.

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Nov. 30 - Dec., 2011

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E V e NT

ICRRA Classroom Session – 4 concluded successfully ICRRA (Indian Cartridge Remanufacturers and Recyclers Association) conducted the 4th Session successfully on the 5th of November at Chancery Hotel, Bangalore, has set the trend. The Classroom Session 4 had Hands-on training on HP LaserJet 2600 and HP Mono 1007 (88A). The handson training is getting very popular and people from as far as Bhopal made special efforts to attend the same. It just goes to strengthen ICRRA’s perception that there is definitely a lack of quality training in the country. Although the participants made the effort to come from all over the country, the need to conduct these sessions at different parts of the country is felt acutely. ICRRA wished to applaud Static Control Components sustained contribution to ICRRA’s cause. Static Control Components have not only

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sponsored all the sessions, but have shown great commitment towards this training program by providing the required manpower, material and technical expertise. It was held at the same venue, Lavelle Hall, Chancery Hotel, on Lavelle Road, Bangalore on the 24th September 2011. ICRRA wishes to inform all the refillers and remanufacturers, through this medium that this program is open to nonmembers also. ICRRA wants everyone to take advantage of this unique opportunity. As ICRRA is positioning to expand the training sessions, in Mumbai, Delhi, Kolkata

and Chennai, ICCRA are looking for Training Partners – Companies who are competent to provide Technical Training in Inkjet, printer Repair, Chip Solutions, Laser Cartridges, CISS etc. Volunteers who can co-ordinate with the committee and make this happen in their respective cities. Sponsors who can sponsor these training sessions. The ICRRA Classroom Session 5 is scheduled to be on January 7th. It will be held at the Chancery Hotel, Lavelle Road, Bangalore.

Nov. 30 - Dec. 29, 2011

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hot p r o d u c t

JCIPL: Total Solution Provider in

Digital Printing

for Inkjet & LaserJet printers of any model

et Cartridge (I) Pvt. Ltd (JCIPL) is known for its commitment to serve the Indian printing industry by pioneering the introduction of innovative technologies time to time. JCIPL is totally committed to Quality and Customer Satisfaction. Today JCIPL becomes a Total Solution Provider in Digital Printing for Inkjet & LaserJet printers of any model / typae / make / size & irrelevant if it is imported the printer from any other country. The company has in hand Compatible cartridges, Bulk Inks, CISS (Bulk Ink Supply System). If in case the company doesn’t have the solution in hand than the R&D department of JCIPL tries & provide the same within a month’s time. The product range of the company has all types of inks in particular as required by any make such as Dye, pigment, Solvent, Eco Solvent, Dye Sublimation, Digital Textile Re-Active, Pigment, Disperse, Acid) to suit your needs. Inkjet printing technology is refereed as Spray printing technology. Inkjet printing consist of print head which contains innumerous nozzles whose sizes are in microns (nano), so it is the nozzle that sprays during printing in the form of dots (Picolitre) & these dots finally forms An Image. It’s a fact that each & every Company’s Printer Head & Picolitre drop Size differs, but this is also true that while printing from any brand of printer & consuming any type of ink first you should calculate your paid cost of Rs per 1 ml. which should not exceed than figures as given, i.e. from 1 ml of ink you should get 4 Photo print outs of A4 size (8 X 12). This should always take into consideration, while calculating the print cost. If you are already a client of JCIPL than you save by 90% approx on your print cost in compare to OEM. Any Inkjet Printer while switching on (consumes 10 units), starts cleaning the head by default do you know that while cleaning the print head it consumes 2 ml of ink equals to 32 units each time, which

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gets wasted every time you switch on the printer. For your further information the total life of a printer is 20,000 units approx. Now you can reset this Printer Life by the DVD (Indoor Resetter) provided with every CIS System by JCIPL by resetting again the printer life will be extended by 20,000 units. Hence to overcome this loss JCIPL suggest you to turn on your printer in the morning & switch off in the evening as by doing this your 2 ml inks will be wasted only once a day. If you select to do the manual Head Cleaning Option through the Maintenance Menu that each time you clean 32 units are consumed. If you consume any other inks than you need to do the Head cleaning process 10 times, but for Lyson Company ink needs one time cleaning. Even this should be taken into consideration while calculation of print cost. Now, you divide the total paid amount of yours with the total contains (ml) of the ink.

At the other end of the spectrum there are many alternative ink products now available produced to the lowest possible price and this means low print quality, poor reliability, and no warranty. Is it worth risking partner? Of course not. Lyson are an OEM supplier to printer manufacturers, and have been at the forefront of the inkjet ink market for many years producing innovative and reliable products for all areas of digital printing. They manufacture all of their ink to the same high standard which is why they are unique amongst third party brands in offering a comprehensive warranty with all of their inkjet ink products. If you are looking for better value from your inks, but you want to have confidence in your choice, choose Lyson. JCIPL’S Lyson Waterbase Hotnic Dye sublimation Inks uses a unique and different way of printing to the traditional ink jet system giving a fantastic finish

that will not peel off in time or fade like inkjet printing. JCIPL has Lyson Waterbase Dye Sublimation Inks for all EPSON four- six- eight colors printers, Ronald, Mimaki, Mutoh etc. other piezo inkjet printer and Digital Textile Printer. It is used for digital textile printing on Polyester, Nylon, Polyurethane, etc. and hot transferring on metal, porcelain, plastic, carpentry, etc. materials with coating. T-shirts, porcelain, Mug, Plates, ID Card lace, clothes, glass and textile, decoration, outdoor advertising, gift field, fabric industry, portrait industry, label, Ceramic and card industry. It’s a fact that each & every Company’s Printer Head & Picolitre drop Size differs, but this is also true that while printing from any brand of printer & consuming any type of ink first you should calculate your paid cost of Rs per 1 ml. which should not exceed than figures as given, i.e. from 1 ml of ink you should get 4 Photo print outs of A4 size (8 X 12). This should always take into consideration, while calculating the print cost. If you are already a client of JCIPL than you save by 90% approx on your print cost in compare to OEM.

If you are consuming any brand of CISS System you might be facing problems like Blockage of Printer Head; Image Fading and Light Blinking (due to error). CIS System is one time Investment. Generally, all the clients have cultivated one stand that if any damage is caused to printer is only due to the CIS System, but in actual it’s not correct as it none but the Technical default which needs to consults the Printer Manufacturing Company & not the CIS System Dealer. Therefore, JCIPL recommend that the Ink Pipe that connects to your printer waste pad should be disconnected & removed for life time. You have to join a new pipe from where the waste inks flows out and other part of the pipe should be kept outside connected in the bottles to collect the waste ink. JCIPL also provides a CD to reset the message without sending your printer to the Authorized Service Centre..

Nov. 30 - Dec. 29, 2011

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g ue st c o l um n

What Ails Indian Remanufacturing Industry? By: PRAMOD CHATURVEDI, Director -Technical & Corporate, CartridgeWale

Customer: Hello, is this xyz company? XYZcompany: Yes, this is how I can help you? Customer: I wanted to get my 12a cartridge refilled, how much do you charge for this? XYZ Company: Well I am sorry madam we do not refill however you can buy a remanufactured cartridge for the same model. Customer: What is the difference between refilled and remanufactured cartridges? Many explanations later. Customer: But why would I pay that much if can get the refilling done for Rs. 200 only, hangs up. A familiar conversation for people who only deal in Remanufactured Cartridges, when it comes to savings our customer wants to save big and that can be achieved only by getting cartridges refilled. A lot of refiller may ask, is refilling bad? When the customer has no problem with refilled cartridges why should we stop it and start promoting Remanufacturing and remanufactured Cartridges? I would say yes refilling is bad for the Remanufacturing Industry, why and how? I have listed a few of the points there can be many more but this is what ails the Remanufacturing Industry 1. Refillers have no control on quality, to keep their margins high they would use the cheapest Toner Powder available, if a customer is unaware about the remanufactured cartridges and this is the first experience point ,then this customer is lost

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forever to the RMC industry if the cartridge does not print as expected. 2. Refilling leads to Mid cycle failure, as the refiller does not have a way to find out the ageing of the components, he simply cannot know what part is going to fail and when, so when a customer comes back to the refiller with complaint the first thing they would tend to change is OPC Drum now that might or might not be the part which has failed, this leads to hit and trial and ultimately leads to customer dissatisfaction. 3. Almost all of the Refillers do not have the understanding of electro photographic process and Toner cartridge functioning, this leads to refiller treating the cartridge as a mechanical product, ignoring the electrical aspects of the Toner cartridge. 4. Refillers use one for all approach for toners; the only differentiator they are aware of is magnetic &nonmagnetic. Every printer is unique and uses different print engines, have different dpi and printing speeds, it is very difficult if not impossible for a refiller to start using Engine specific toners. I could go on but, these are the major points, I think should be taken care of. Refillers may ask me but are all the remanufactures following the process and producing a true remanufactured cartridge? Well to be very honest my answer would be NO, not all are producing the True Remanufactured Cartridge. A truly RMC should have all the critical components changed and should

have no mid cycle failures alas this is not the scenario, many remanufacturers would change the most visible part the OPC Drum and the perceived damaged part (not all of them), again bringing bad name to the Remanufacturing Industry. As compared to the OEM, Remanufactured Cartridges offer a lot of savings for its users but still many remanufacturers are pushing the envelope and competing on the price alone, they might succeed in getting the customer but would their products succeed? Price may be a starting point but what wins ultimately is Quality. As a nation we are very good at selling, but what matters is the after sales service or customer care. How do we react if the product fails to meet our customerâ&#x20AC;&#x2122;s expectations? This is the most overlooked aspect in this industry. Remanufacturing is not all about pasting decorative labels and fancy packaging, it is about a product which functions as good as an OEM if not better. When Remanufacturing is being taken to a whole new level overseas, a lot of money invested in the Technology our remanufactures lack the basic tools, technology is still a bad investment. We will have to fulfill the commitment of a god product at a great price to keep the industry going and earning ourselves a good reputation. It canâ&#x20AC;&#x2122;t be done overnight, but the time is now to start moving and take our Indian Remanufacturing industry to the Global standards. Trust me there is no better marketing than to have a satisfied customer talking good about your product. (All view expressed in this article are those of the author and do not necessarily reflect the views of publications)

Nov. 30 - Dec. 29, 2011

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Nov. 30 - Dec., 2011

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Registration No. R.N.I. 72270/99

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