ENSURE QUALITY EXPERIENCES TO THE CUSTOMER: OPPORTUNITY #2

CHALLENGE #3

Hotel Restaurant

This context deals the catering services of the hotel: restaurants, bar’s, room service.

MAIN PROBLEM: Lack of promotion of the restaurant hotel being unable to grab the attention of passing customers. How to make the hotel's customers also customers of the hotel’s catering services?

SECONDARY PROBLEM: How to maintain a consistency of food quality?

MAIN OPPORTUNITY:

Improvement in the promotion of the F&B offer. Review of the strategy and the concept of restoration in the context of a hotel and present a more differentiated offer. Positioning of outlets at the level of independent units with the best environment that best meets the needs of the guest.