On Our Doorstep JunJul21 by Susie Kwok

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On Our DOORSTEP SALFORD • ISSUE 71 • JUNE/JULY21

Shop Local Eat Local Spend Local Enjoy Local WORSLEY • ROE GREEN • BOOTHSTOWN • WALKDEN SOUTH • ELLENBROOK • MOSLEY COMMON ASTLEY SOUTH • SWINTON SOUTH • MONTON • ELLESMERE PARK • CLAREMONT

Warrington: 01925 877007 Tyldesley: 01942 644007 Manchester: 0161 726 5070 • WORSLEY • TYLDESLEY • ELLENBROOK • BOOTHSTOWN • ECCLES ALL SURROUNDING AREAS WE ARE YOUR LOCAL PLANTATION SHUTTER SPECIALISTS,WE ALSO SUPPLY ALL TYPES OF BLINDS FROM A SIMPLE ROLLER TO A FULLY AUTOMATED VOICE CONTROLLED SYSTEM. BOOK YOUR FREE CONSULTATION TODAY

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Contents

Editor’s Note...

Welcome to the Summer issue! After a few weeks of rain, wind and hail, I am ready for some sunshine! With most of us holidaying at home, let’s hope we are in for some good weather this year!

Shop Local Guide 17

It has been fantastic to see all our local businesses reopening over the last two months and exciting to get out again! Remember to spend local and support local businesses. With some restrictions still in place, it will take time to reach full trading capacity and there is a long way to go to make up for all the closure time since the pandemic began. To celebrate the easing of lockdown, we have two terrific competitions this issue. We have 3 x Mini Pamper packages with Worsley Laser Clinic and 3 x Family Tickets to local music festival, “Worsley Live” for you to win.

Win tickets to Worsley Live

10 12 14 16 24 28 30

Allotments in Salford

Step Into Action Salford

We feature this charity again, one year on!

William Barber Upjohn

Head Gardener to the Earl of Ellesmere

Choosing Care for Parents How to choose the right care for your parents

Worsley’s Model Railway

The most expensive model railway in the world

The Lost Halls of Worsley The Brick Hall and Worsley New Hall

Competition!

Win Pamper sessions with Worsley Laser Clinic

What’s On

We hope you have a fantastic summer doing things for the first time again! Life is going in the right direction, and if we are all sensible, should continue to do so.

Susie Editor

On Our Doorstep is published by Zig Zag Ventures, an independent publisher. The contents of this magazine may not be reprinted or reproduced without the express permission of the Publisher. Views expressed in this magazine do not necessarily reflect those of the Publisher.

Next issue...

August-September21

Copy Deadline: 2nd July 2021

Susie: 07967 978831

E: sales@onourdoorstep.co.uk

www.onourdoorstep.co.uk

Local events and activities to enjoy ON OUR DOORSTEP 3

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A proud Salford business since 2008

We work hard so you don’t have to!

We supply much more than just marquees

Stock includes: PA systems, generators, gazebos, furniture or anything else for an outdoor event in your garden or for your local community club or association

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We’re looking to add reliable and hardworking people to our list of casual/seasonal staff as events and festivals start up again. Get in touch to discuss opportunities available

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4 ON OUR DOORSTEP

OUTDOOR FURNITURE

SPRING OFFER EXTENDED FOR JUNE AND JULY Easy to clean aluminium café tables and chairs for hire!

Prices starting from £4.80 for a weekend, plus delivery (Eligible postcodes: M6 7, M6 8, M27 0, M27 5, M28 1, M28 2, M28 7, M29 7, M30 9)

E: info@snsmarquees.com

www.snsmarquees.com

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Open

18 May 2021 Book now rhs.org.uk/bridgewater Glorious gardens set in historic landscapes

Your visit supports our work as a charity RHS Registered Charity No. 222879/SC038262

PLEASE MENTION ON OUR DOORSTEP WHEN RESPONDING TO ADVERTS

Made possible by our founding partners

ON OUR DOORSTEP 5

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Local Charity

WOOD STREET MISSION:

SMARTSTART PROJECT

martStart, the Wood Street Mission free school uniform project for children in low income families, started on Tuesday 4th May. The SmartStart project provides uniforms, sports kits, stationery, socks, underwear, hats, gloves, lunchboxes, water bottles, school bags and sports bags. Families who are currently referred to Wood Street can find the guidance notes and forms over on our website – www.woodstreetmission.org.uk. Families who are not already referred will need to contact a Support Worker who can process a referral on their behalf. Donations of brand new school uniform in all sizes would be greatly appreciated as well as backpacks, stationery and water bottles. Donations can be sent to 26 Wood Street, Manchester, M3 3EF.

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Last year, thanks to your support and our wonderful uniform partner, David Luke, we helped just under 3,000 children return to school in September looking and feeling great! Wood Street Mission is committed to supporting families from Manchester and Salford who are living in poverty. Established in 1869, we provide practical help to meet children’s day to day needs and improve their life chances. All children deserve a life free of financial hardship and a fair chance to reach their full potential. www.woodstreetmission.org.uk 26 Wood Street, Manchester M3 3EF Tel: 0161 834 3140 Registered charity - number 1078337

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Salon Vert

CACI treatment systems truly deliver visible results without the need for surgery or invasive procedures. Visit us for...

CACI NON SURGICAL FACELIFTS, MICRODERMABRASION, LIGHT THERAPY RELAXING LUXURY FACIALS MASSAGE GEL POLISH HANDS AND TOES MANICURES PEDICURES ST TROPEZ SPRAY TAN WAXING EYE BROW & LASH TINTS HAIRDRESSING For more information or to book:

www.salonvertbeauty.co.uk

Tel: 0161 799 7651 |

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161 Greenleach Lane, Roe Green, Worsley, M28 2RS ON OUR DOORSTEP 7

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Your Community

RUN TALK RUN WORSLEY The Run Talk Run charity is a global initiative offering a free weekly 5km gentle jog and a safe space for people to talk to others. There are clubs all over the UK and abroad. At Run Talk Run there are no coaches, counsellors or anyone offering advice; we are there to support each other, to get outdoors and to exercise. The main aim of the group is to combine the benefits of talking and of exercise with an emphasis on individual and collective health and well-being, both mental and physical. There are no PBs involved, no timings and no pressure, we’re a place for all paces and head spaces!

Our Run Talk Run Worsley group meets every Tuesday at 6.45pm at the Standfield Centre in Boothstown (M28 1FB). We have a 15 minute welcome for everyone to meet and chat together before we start our loop at 7pm. “We walk a bit, we run a bit, we talk a lot” is our weekly motto and we always start and finish together, there’s no such thing as “the back of the group”. Adults of all abilities are welcome and we’d love to see you join us! Sign up is completely free via an app called MyCrew. For more information, or to ask questions, visit Instagram @runtalkrun_worsley. Thank you! Krysia (RTR Worsley Leader)

Are you struggling with your Mental Health? Do you want to give your Wellbeing a boost? BEAUMONT PSYCHOTHERAPY Dr Elaine Beaumont

I am an accredited psychotherapist, specialising in Cognitive Behavioural Therapy (CBT) and Compassion Focused Therapy (CFT) I work with people who need help for a variety of mental health issues including:

• Anxiety • Depression • Relationship problems • Health anxiety • Grief • OCD • Post-traumatic stress disorder • Phobias • Low self-esteem • Eating disorders Co-author of the bestselling books: The Compassionate Mind Workbook and The Kindness Workbook

Contact me: 07821 904506 Visit: www.beaumontpsychotherapy.co.uk 8 ON OUR DOORSTEP

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Your Community

Keith Walker

LOCAL FOODBANK CHAMPION Keith Walker is now a local champion for Salford Foodbank. Supporting the charity since 2013, Keith tells us how it has become close to his heart and part of his life. “Following redundancy in 2018, I struggled with anxiety and the Foodbank gave me a sense of purpose, so when I heard about the Box on the Docks Project in November 2020, I was keen to get involved and became an official donation point in Boothstown. I promoted my doorstep donation point on social media through Nextdoor, Facebook and LinkedIn, displayed posters and distributed leaflets around the local community. Since launching in December 2020, the response from the local community, family, friends and work

colleagues has been amazing. Up to the end of April, we have weighed in over 2,747kg of food. Donations left in my Mini Foodbox are stored in crates in my garage and the Foodbank come and collect it once a month. Volunteering is extremely rewarding. Over the last few years, and particularly during the pandemic, I’ve realised how lucky I am and how good it feels to give back to the local community. To everyone who has donated, thank you so much, it’s greatly appreciated. You can find my donation point at 34 Boothstown Drive, Worsley, M28 1UF. If anyone is interested in having an official donation point on their drive email: hello@foodgiftbox.co.uk. It would be great to have more donation points across Salford.”

SALFORD PILATES & YOGA NOW OPEN

Classes for all:

THE REFORMER

• Pilates Mat • Reformer • Fitness • Yoga

“You will feel better in 10 sessions, look better in 20 sessions and have a completely new body in 30 sessions” - Joseph Pilates

Tel: 0161 794 6932 E: studio@core30.co.uk

Salford Pilates & Yoga Core 30 - Fitness Centre Swinton

Rear of The Sides Medical Centre, Moorside Road, Swinton, M27 0EW WWW.ONOURDOORSTEP.CO.UK

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Local Charity

Salford Step Into Action

ONE YEAR ON!

At the start of the pandemic, Gemma Fish began an initiative to help those in need in the Little Hulton & Walkden area. We featured Step Into Action in our JunJul20 issue and are pleased to report on their progress again....

Wow! What a year it has been! We now have a permanent base on the ground floor of Linnyshaw Mill in the heart of Walkden. We have a community shop selling affordable items for all along with our hub and food shop too which launches this June! We continue to help our local community with food parcels, home cooked meals, welfare packs and furniture as required. We now also deliver to Eccles, Swinton and Salford. One major highlight was our founder Gemma Fish being crowned Citizen of the Year 2020 at the Spirit of Salford Awards! Then in May, we had a great time meeting Andy Burnham and Paul Dennett and telling them about Salford Step into Action; what

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we do and our plans for the future! There is plenty in the pipeline; basic life skills workshops, cooking classes, educational classes plus wellness and mindfulness workshops! Thank you as always for all your love and support, we couldn’t continue our work without all of you! If you need help, or would like to make donations, contact us: Tel: 0800 009 6605 Email: help@salfordsia.co.uk @salfordsia | www.salfordsia.co.uk

PLEASE MENTION ON OUR DOORSTEP WHEN RESPONDING TO ADVERTS

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Salford Health Improvement Service

Helping you to get in shape and stay safe There has never been a better time to think about looking after our own health. We know that staying active, maintaining a healthy weight, keeping our blood pressure in a safe range, and stopping smoking is the key to protecting ourselves during this ongoing pandemic. Join any of our FREE virtual classes We will guide you every step of the way. What we offer: Weigh Ahead: We understand it is difficult to manage your weight with increased time at home. This course encourages healthier food choices to make long term change. Contact us to find the most convenient course for you. Red Pepper: This is similar to Weigh Ahead with regards to managing a healthy weight. The red pepper is a family weight support programme. Children and adolescents are supported around healthier food choices to manage their weight as they mature into young adults. Shape Up at Home: A fun way to get into shape. It is important to try and keep moving, just a small amount of daily activity can be a tremendous boost for your wellbeing. We’ll guide you through

a series of easy to follow exercises using everyday equipment from your own home. Grab those tins of baked beans and boost your energy levels! Sit down and Strengthen: Our seated chair exercise course will improve your mobility, strengthen muscles and help prevent falls. The exercises are easy to follow and are suitable for all levels and all ages. Our classes will give you access to our outdoor activities once lockdown restrictions ease. We have guided walks, Couch to 5k sessions, cycling and additional exercise classes to suit all abilities. Don’t go it alone! Let us help you on your journey to good health. Covid Risk Health Checks and Stop Smoking Support are also available. COVID-19 Risk Health Check: We check your height, weight, blood pressure and cholesterol. Results are confidential and available in minutes. We can then discuss the results, advise on further support available and any changes to help improve health and reduce risks of future heart attack and complications arising from COVID-19.

CALL 0800 952 1000 (OPTION 2) Email: health.improvement@salford.gov.uk View what we are up to on Facebook Salford Health Improvement Service ON OUR DOORSTEP 11

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Local History

William Barber Upjohn

ith the RHS Bridgewater site having recently opened, I thought it an appropriate time to bring to one's attention to this gentleman who served as Head Gardener to the Earls of Ellesmere for over 50 years.

He came to Worsley in 1871 and in that time served the third Earl and the area most nobly. He quickly became a highly recognised professional and became a founder member of the Worsley and Swinton Horticultural and Agricultural Society. For numerous years, the grounds of the New Hall hosted its annual show, covering plants, trees, fruits, vegetables and farm animals. He toured the country to represent the Earl at similar shows and won a large number of awards. In later life, he turned to judging. William was born in Norfolk and worked as a young man in various parts of the UK. He and his wife, Mary Mathieson Simpson Robertson, married at Dalkeith, Midlothian, on 21 December 1870 and within four months relocated to Worsley. They were to have 14 children, of whom 3 sadly died at a very young age, and a fourth (Frank Forsythe Upjohn) who, having emigrated to America, was killed in Hawaii, whilst on shore leave from a U.S. naval survey vessel. His gravestone today stands in a cemetery in Honolulu. A grandson of his, (William Gordon Wheeler), born to Margery Upjohn (his fourth daughter) and Frederick Wheeler, attended Manchester Grammar School and St. Mark's Church. Very much influenced by the Rev. Canon H. W. Thorne, he was initially ordained into the Church of England in 1934. However, in 1936 he finally decided to become a Catholic and was received into the Church at Downside Abbey in September that year. In his later years, he specifically mentioned the influence of Canon Thorne, “my favourite Vicar, to whom I owe so much”.

The Liverpool Echo for Saturday 17 June 1939 reported: G.O.M. OF WORSLEY Mr. W. B. Upjohn, grand old man Worsley, Lancashire, died at his home, the head gardener’s cottage on the Ellesmere Estate, to-day. He was 96. He was known to thousands as a pioneer of Worsley Agricultural and Horticultural Show. He missed only one show in seventy-five years. A native of Norfolk, in his early twenties he was head gardener to the Earl of Ellesmere, and once helped King George V to plant a tree to commemorate a Northern visit. A keen church worker, he ascribed his long life to the goodness of God and a simple, temperate life. William, his wife, and the 3 young children are all buried in the churchyard, but regrettably no headstone exists marking the plot. For many years, William B. Upjohn served as a sidesman at the church. [For more information, please visit the website of the Worsley Civic Trust > St.Mark's Church Graveyard Tales]

Written by Paul Speakman

Photos: Left: New Hall, Worsley, south side c.1905 Right: The Head Gardener’s Cottage c.1905 Source: www.usir.salford .ac.uk/view/archive_ collections/worsley 12 ON OUR DOORSTEP

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HOW TO CHOOSE AND TRUST YOUR PARENT’S CARERS

Written by Bracken Jelier

Before our parents reach the age of needing a carer, it’s very easy to say that we’ll be ‘happy to do it’. But it really isn’t an easy task, and complicated by emotional and love - it’s even harder. That’s why it begins to be impossible to have the patience, and sometimes also the skills, to be able to do it all at home alone. So how do you transition to asking for help elsewhere? How do you find the right type of care for your loved ones and how, most importantly, do you then place all of your trust in that person that it’s being done the way you want it when you’re not there? This may make the difference between your parents being able to live independently at home or having to leave home and live somewhere completely new. What options are available?

catch up on life elsewhere, returning refreshed and reinvigorated. This can be particularly helpful if your parent has dementia or is recovering from an illness or operation.

Home Care Assistance This is simply help with physically demanding tasks at home. If they need help getting out of bed, bathing or showering, visiting the toilet, cooking, taking their medication and doing the shopping.

Do your parents need the help? You need to consider what assistance may be needed now, what may be needed later and how many hours they may need. What sort of person will they be most comfortable with? A younger person, a male/female, someone friendly and approachable, someone professional that remains impersonal? The same person every time or a mix of different people?

Home Help This help with housekeeping; cleaning, bed making, washing up, laundry etc. Agency If you find the planning, organising and paperwork too much then an agency can do everything for you. It may be more expensive, but you’ll always be assured that they will be there when they say they will, that there will be cover if the carer has to go sick, and that you’ll get reports on the care or any issues when you need them. Live-in Care? Round-the-clock live-in care provides a far greater level of assistance; everything from palliative, to ensuring they take their medication, turning them in bed if they are at risk from bed sores, dietary support, helping with housework and walking the dog. Day Programs Private or local authority centres are available for adult day care, some specialising in particular issues including Alzheimer’s. These offer activities, support and socialisation. Accompanying them on the first few visits may help your parent adapt. Respite Care This is some time where your parent would be looked after in a residential facility, or taken care of in their own home allowing you to go on holiday or 14 ON OUR DOORSTEP

Having the conversation with them Most people will not be too willing to accept that they need the help in the first place, unless there has been a situation such as a fall or illness. Your parent may fiercely value their independence or worry about being a burden. It may be that you start the conversation early, long before it’s truly needed. But involving them in some way will certainly ease the shock of that new person coming into their home. How to find someone You can advertise locally, or even use social media to see if you can find personal recommendations. You can talk to your GP if you believe the help needed is more skill-based. There are also care agencies and it’s worth investigating who provides help in the nearby vicinity.

Don’t rush into it. You’ll need to carry out background checks - references and DBS checks. You may also need to register with HMRC as an employer, operate PAYE, pay National Insurance and statutory sick pay (SSP) and obtain employer’s liability insurance. Don’t be afraid to say no! Consider a quick trial period. If someone doesn’t feel right then don’t use them - go with your gut instinct! WWW.ONOURDOORSTEP.CO.UK

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Conveniently situated in a quiet, residential area just outside Salford, Pendleton Court is a friendly, purpose-built care home that oﬀers residential, nursing and residential memory care, for those living with dementia. We’re pioneering a simple approach to care, where kindness is our ethos. Through the vaccine, routine testing and enhanced infection control measures, we’re able to welcome new Residents, provide safe visits and protect those who already live with us.

Offering; • Safe family visits and video calls • Tailored visiting care plans for Residents • Enhanced infection control • Telephone and video assessments • Leisure and wellbeing programme

To ﬁnd out more information on the care that Pendleton Court can oﬀer you, or your loved one, please visit our website or contact our Careline team. W hc-one.co.uk T 0161 7439798 E careline@hc-one.co.uk A 22 Chaplin Close, Chaseley Road, Salford, M6 8FW

Are you one of the many who can’t distinguish the sounds that matter in a noisy environment? The brilliant New Oticon M1 achieves a breakthrough in hearing aid performance, allowing users to hear speech clearly – even in the noisiest environments! This discreet, game-changing technology is receiving rave reviews from hearing aid wearers worldwide, and is even rechargeable – so no need for ddly batteries! Hummingbird Hearingcare is now offering a free demo so you can experience their incredible clarity with no obligation.

Call now on 01829 824 245 to book your FREE demo

www.hummingbirdhearingcare.co.uk Hearing Tests • Hearing Aids • Earwax Removal

A local independent family-run practice you can rely on ON OUR DOORSTEP 15

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THE MOST EXPENSIVE MODEL RAILWAY IN THE WORLD

uring the lockdown may people have returned to, or taken up hobbies. One popular hobby is model railways. Did you know that one of the best model railways in the world was once constructed in Worsley? The 1898-9 edition of The Harmsworth Monthly Pictorial Magazine carried an article on “A £10,000 Toy”, which was described as the most expensive miniature model railway system in the world. It was owned by Mr. Percy Leigh of Brentwood, Worsley and was built in a room specially built onto the house. Presumably, model railway kits were not available at this time and so the whole construction was made by Messrs Lucas and Davies. The 276 feet of double line track was made of steel specially rolled in Sheffield. There were 2,000 pitch pine sleepers, 4,000 cast-iron chairs and 16,000 screws holding them in place.

“

The line started from Oakgreen, the principal station, where were located the offices of the management. In front of the buildings was a platform twenty-four feet long, provided with the usual seats and other conveniences for passengers, of whom a few could be noticed waiting for the express to convey them to their destinations. The platform was sheltered from the elements by a glass roof, while the gates admitting to it were of the regular palisade type. At the further end was a passenger footbridge of trellis-work covered over; it stood high above the line, and was reached by two staircases. Behind the station proper was the goods station and siding, forty feet long, the goods shed itself being four feet long. Both of these stations, and indeed the other station and the whole line, were beautifully lit up, when necessary, by electric lamps 16 ON OUR DOORSTEP

fitted with reflectors. There were in all forty-eight of these soft, lovely lights. The locomotive, with its tender, was five feet long and about eighteen inches in height. It was of sixinch gauge, and was an exact duplicate on a small scale of an express of the London and North-Western Railway. It was a real working locomotive, most exquisitely made. Compared with the full size trains its boiler hadn’t the usual number of tubes, it had no injector, and steam was got up in it by a charcoal fire. There were both a passenger train and a goods train. The former consisted of three carriages and a guard’s van. One carriage was a first-class corridor, a second was a third-class corridor, and the third was a complete first-class and third-class carriage. Each of them was fitted with the usual upholstered seats found in compartments belonging to their classification; there were hat racks and blinds, mirrors and lavatories and so forth in every carriage; there were carpets, too, on the floors of the first-class. The London and North-Western Railway took a friendly interest in the smallest, and supplied it with the drawings and models from which it and its rolling stock had been imitated. Mr Leigh opened the railway on a number of occasions for visitors and thus raised funds for charity.

”

Written by Paul Hassall, Eccles & District History Society The latest Salford Link is available at local libraries, Salford Museum and Art Gallery and Ordsall Hall. It can also be obtained through the Salford Local History Forum website.

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Shop Local!

Support your local independent businesses

SHOP LOCAL GUIDE SHOP LOCAL

EAT LOCAL

! Help Me Bake !

SPEND LOCAL

ENJOY LOCAL

! Barely A Baker !

Cake Baking & Decorating Forum. Fun Community, Online Learning, Recipes, Tutorials & More! Facebook & Instagram @helpmebake www.helpmebake.com

Cupcake Bouquets, Personalised Treat Boxes, Cupcakes & Celebration Cakes for any occasion. Facebook & Instagram @barelyabaker barelyabaker@virginmedia.com

Mini Pamper Package: Shellac Fingers & Toes Plus Neal’s Yard Facial £40 (90 mins) E: worsleylaserclinic@gmail.com Tel: 07435 782200

Nurse led Face and Body Aesthetics. Latest 360 Cryoliplysis fat reduction treatment. Facebook @Beau Visage Tel: 07851 316882

BEAUTIFUL GIFTS WITH MEANING All about Angels, crystals & essential oils. www.littlegifthut.co.uk FB @littlegifthutmcr • Insta @littlegifthut

Beautiful clothing, handbags, shoes and accessories to suit all. Affordable prices. www.pinkbutterflyboutique.co.uk Facebook @PinkButterflyBoutique Worsley

Online skincare classes for you and your friends. All products supplied. 07786 271871 | info@nadineloxham.co.uk www templespa.com/nadineloxham

Contemporary, minimalist sterling silver earrings. Simple & statement pieces. www.serenlife.co.uk Facebook & Instagram @serenlifeuk

Authentic Pan Asian taste in the heart of Walkden. Click and Collect. www.fuzioneats.co.uk Tel: 0161 393 2468

Wine by the bottle, subscriptions, wine tastings and events. Free same/next day delivery. www.vin-icio.com Email: hello@vin-icio.com

Travel expert providing the best service for your next holiday. Fully Protected. Email: janet.staines@travelcounsellors.com Tel: 01204 940040

Going away and want your cat/s cared for in your own home! Contact us! Facebook @michellescatsittingservice www.michellescatsittingservice.com

! Worsley Laser Clinic !

! Little Gift Hut !

! Nadine Loxham - Temple Spa !

! Fuzion Eats !

! Janet Staines Travel Counsellor !

! Slimming World !

We are back! Boothstown Methodist Church Tuesday evenings • Beesley Green Community Centre Saturday mornings. Tel Caz: 07702 089270

! Off The Peg !

! Beau Visage !

! Pink Butterfly Boutique !

! Seren !

! Vin-icio Wine !

! Michelle’s Cat Sitting Service !

! Jimjam Wigwams Parties & Events ! We create magical, fun, creative parties, events & decor. Worsley based. www.jimjamwigwams.co.uk Email: info@jimjamwigwams.co.uk

! Present Trend !

Independent ladies boutique, bringing you exclusive affordable fashion. We adore clothes! Instagram @offthepeg_ Facebook @OffThePeg74

Stylish and unique cards, gifts & homeware from leading brands & local artisans. Facebook @presenttrend Tel Claire: 07818 406 986

Heal, rejuvenate and relax through Reiki treatments at our tranquil garden studio. www.paulinesmit.co.uk Tel: 07415 865883

Open Monday to Saturday. Appointments and walk-ins welcome. 1A Forrester Street, Roe Green, M28 2JL Tel: 07805 188854

! Pauline Smit Reiki !

FEATURE YOUR LOCAL BUSINESS IN OUR NEXT ISSUE PLEASE MENTION ON OUR DOORSTEP WHEN RESPONDING TO ADVERTS

! Roe Green Barbers!

EMAIL SUSIE@ONOURDOORSTEP.CO.UK ON OUR DOORSTEP 17

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Legal Column

WHAT IS A LASTING POWER OF ATTORNEY (LPA)? A Lasting Power of Attorney is a legal document which allows you to formally appoint others to make decisions for you in the event that you lose the mental capacity to make those decisions yourself. They can only be made while you have sufficient mental capacity to do so. LPAs are very useful tools to have in place as they can avoid costly court proceedings - if a person has not made LPAs and they subsequently lose mental capacity due to an illness such as dementia or stroke, the Court of Protection will have to appoint a Deputy which can prove lengthy and expensive. LPAs are also useful where someone is out of the country and unable to deal with their affairs in the UK; an attorney can be appointed to deal with their affairs whilst they are away.

There are 2 types of Lasting Power of Attorney: Property & Financial Affairs LPA gives your

Attorneys authority to deal with things like looking after bank accounts, savings/investments, buying/ selling property. Health & Welfare LPA allows your Attorneys to

make decisions such as where you live and about your day-to-day care. All lasting Power of Attorneys have to be registered with the Public Guardian before they can be used. Whilst a Property & Affairs Lasting Power of Attorney can be used whilst the donor is still mentally capable, the Health & Welfare Power of Attorney can only be used once the donor has lost mental capacity. If you need advice, contact us:

Widdows Pilling LLP

Tel: 0161 790 1825

E: enquiries@widdows-pilling.co.uk www.widdows-pilling.co.uk

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WWW.ONOURDOORSTEP.CO.UK

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WIN! Family Tickets to Worsley Live!

Worsley Live is coming to Ellesmere Sports Club on Bank Holiday Sunday 29th August and you can win a Family Ticket for 2 Adults and 3 Children. We have 3 Family Tickets to give away! Worsley live is headlined by S Club’s Tina & Bradley, Dario G and Brother Beyond’s Nathan Moore. Along with tribute acts from Robbie Williams, Little Mix, The Spice Girls and the Fantastic 80’s rewind show, this promises to be an afternoon of fun for all the family. Other events include Gin & Prosecco Bar, Fairground Rides and a Hog Roast. Ellesmere Sports Club is located off the A580 next to Worsley Golf Course. For information on this fantastic event visit www.worsley.live

Ellesmere Sports Club | Walkden Road | Worsley | M28 2RZ To enter, email your Name, Address & Telephone number to:

competitions@onourdoorstep.co.uk (subject: “Worsley Live”) DEADLINE: FRIDAY, 16TH JULY 2021

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THE LOST HALLS OF WORSLEY

orsley in the 19th and early 20th centuries was a popular social destination for our own royalty and also for the crowned heads of Europe. The local aristocracy, initially the “Canal Duke”, the Duke of Bridgewater and later his heirs, the Egerton family the Earls of Ellesmere, entertained the highest in the land - such was their wealth and prestige, from their ownership of the coal mines, Canal and vast acreages of land. The initial wealth was built by the Duke with his ambitious development of his assets. His original inheritance of Worsley Old Hall as a residence was considered too small and outdated so in 1759, around the time that his famous canal was built, the Duke ordered the construction of “The Brick Hall” - an elegant 3 storey building in the new “Georgian” style, facing south overlooking the canal, in what is now the site of RHS Bridgewater.

The Duke had just a suite of rooms at the new Hall for when he visited Worsley and described the Hall as his “Steward’s house”. John Gilbert, who administered the Worsley estates, was installed there. In 1833, the Hall and its estates were inherited by a distant relation, Lord Francis Egerton. He took up residence here in 1837 and soon decided both the Old Hall and Brick Hall lacked the grandeur befitting his position and commissioned the famous architect Sir Edward Blore to design a new hall that would celebrate the fashionable Victorian Gothic style and provide hospitality to the great and the good. Completed in 1846, the New Hall was almost seven years in the making. It was a vast four-storey mansion garnished with pinnacles, turrets and towers and surrounded by stables and outbuildings over a spacious levelled area. The Brick Hall was then demolished. The interior of the New Hall was as grand as its exterior. Adorned by the work of fashionable artists of the day, 24 ON OUR DOORSTEP

the finest wood carvings and fittings garnered from other stately homes of much longer lineage. Built on the highest point of land south of Leigh Road, the Hall was approached by a choice of three drives. One of the glories of the Hall, were its gardens that swept down from the terrace and sloped down to a beautiful lake, complete with an island and romantic “folly” causeway. So grand was the Hall and so respected the owners for their hospitality, it enjoyed many eminent visitors: • Queen Victoria visited in 1851 and 1857 • The Prince and Princess of Wales in 1869 and again in 1909 as King Edward VII and Queen Alexandra. • The Crown Prince of Germany and Empress Eugenie were also guests. In 1914, at the outbreak of war, the Hall was offered to the army and used as a hospital for officers. The Egerton/Ellesmere family left the area permanently and severed the aristocratic link with Worsley. The Fourth Earl sold the estates in 1923 to the newlyformed Bridgewater Estates Limited for £3.3m. In the following years the new owners attempted to sell the Hall, but without success. In the Second World War, used again by the military, providing temporary quarters for evacuees from Dunkirk, then as a home for the 218th Battalion of the Lancashire Fusiliers until 1942. In 1943, the top floor was damaged by fire after which it was used to billet American soldiers awaiting the D-Day landings. Those were the last occupants as, riddled with dry rot and undermined by subsidence, it was condemned to demolition. It was sold for a mere £2,500 to a Mr Littler, a scrap merchant, who began demolition in 1946 and completed it in 1949. What became of its precious wood carvings and other riches is not known. The building itself was razed to the ground. Taken from an article written by John Kirwin (2011)

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ON OUR DOORSTEP 25

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BUSINESS!

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ALLOTMENTS: FROM SPRING TO SUMMER by Geoff Hamilton, Macmillan Cancer Support Volunteer

Whilst the pandemic has been such a total nightmare, there have been some bonuses and not least on the allotment. With very few volunteers, due to the lockdowns, we were unable to carry out the winter pruning of our fruit trees. However, this spring we have been rewarded with the most spectacular display of blossom and the insects love it! We may even get a bumper fruit crop, who knows? The birdsong is better than ever and the birds are less nervous of us. We even have 2 hunting Buzzards visiting, soaring way above the plot. A neighbour has donated 2 Marsh Marigolds for our re-furbished pond, they have both blossomed for us to enjoy and we can now watch the tadpoles growing and swimming around them. Another has given us a huge, potted bamboo which sits very nicely next to our ‘tea and biscuit’ corner. There is an initiative to plant Sunflowers, in memory of those who have died due to the pandemic, all across the City which is being co-ordinated by one of our neighbouring plotholders. We already have 41 sunflower plants ready to plant out and Don Booth, chairman of the Salford Allotment Federation has been offered, by Kings’ Seeds, a donation of 22,000 sunflower seeds for distribution across the City’s allotments. He will be distributing them through the Salford Allotment Federation (SAF) and we hope for a fabulous summer display. Plots around Salford Salford Council and SAF held a meeting in April to discuss allotment provision in the City and to see which new sites can be considered. Applications to rent plots has risen during the pandemic and many more residents realise the mental and physical

benefits of working in the open-air to grow crops for their own satisfaction and consumption. If you would like more information on any of the following sites, please contact the City Council’s Allotment Officer or register your interest on the Council’s website. Beechfield, Swinton: It will be some time before these allotments will be in use. Finance in is place and the layout is under discussion, but work cannot start until all parties have agreed the programme. Contamination is still an issue to be resolved. Blackleach, Walkden: A spectacular effort by the proposed committee has transformed this derelict site into a blank canvas ready for remodelling. Community Payback have worked with the group and talks to establish a ‘self-management’ agreement are underway with the Council. Weaste, Salford: The committee is in discussion with the CVS to try and secure funding for the proposed extension of the site and Don Booth is hoping to see early progress to provide additional facilities. Buile Hill: hosted a visit by the committee of the SAF to show the work and facilities which have been provided by Mark Frith, the project leader and his volunteers with the help and assistance of the ‘friends of Buille Hill Park. The cafe is subject to COVID limitations but, is open and a very welcoming spot in the beautiful surroundings. Ordsall, Salford: The site is being reviewed with help from the CVS and consideration of its future operation and committee arrangements will be resolved at the earliest opportunity. Several potential new sites are under discussion with the City Council who are very supportive of the SAF and allotments. Any questions, enquiries or comments can be referred to their Allotment Officer, via the Councils’ website. ON OUR DOORSTEP 27

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Competition!

WIN!

RELAXING PAMPER PACKAGES WITH WORSLEY LASER CLINIC

Enter for your chance to win a 90 minute “Mini Pamper Package” at Worsley Laser Clinic. Get summer-ready with a 30 minute Neal’s Yard Rose Petal facial, plus file & polish on fingers and toes with their fantastic apprentice Gabrielle (Shellac can be added for free). We have 3 packages to give away!

WORSLEY LASER CLINIC The multi award-winning clinic is based in the tranquil village of Roe Green. Established since 2011, Dawn and her team offer a wide range of treatments from beauty and holistic therapies to aesthetic injectables and laser treatments. They are passionate about delivering the best results with the highest quality products and exceeding their client’s expectations. Tel: 0161 7991 808 or 07435 782200 | worsleylaserclinic@gmail.com 2A Ackerly House, Forrester Street, Roe Green, Worsley M28 2JL www.worsley-laser-clinic.co.uk To enter send your Name, Address & Telephone number to:

competitions@onourdoorstep.co.uk (subject: “Worsley Laser”) DEADLINE: FRIDAY, 16TH JULY 2021

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WHAT’S ON June & July COMMUNITY EVENTS

SALFORD LIBRARIES Various sites Libraries are now open for Browsing or PC appointments. Call to arrange appointments at Eccles, Broughton, Swinton, Pendleton and Walkden. Appointments not required at other locations. Following government guidelines and safety measures. Monday to Friday, 10am-5.30pm Saturdays, 10am-1pm (excl. Broughton) FREE www.salfordcommunityleisure.co.uk/libraries COMMUNITY ACTION SHOP The Beehive Community Centre Mosley Common, M28 1BG Come in and have a look around. Everyone welcome. Bring a bag to pick up FREE supermarket surplus food. Shop our stalls, many items only 50p! Also accepting donation of toys, books, shoes, homeware, baby accessories, pots and pans... Monday to Saturday 9.30am - 1.00pm Tel: 0161 376 8229 FB: thebeehivecommunitycentre TEA & COFFEE DROP IN Buile Hill Park Salford Come and join us for a brew at the Pavillion in the park. Tea and coﬀee. Toilets available. Dogs welcome. Wednesdays 1.00 - 4.00pm FREE Facebook: builehillpark THE PAVILLION CAFE Parr Fold Park The Café is now open for hot and cold drinks, ice creams and snacks. Outdoor seating and toilets are available. Also, if you have free time on a Saturday morning, join our volunteering group and help to improve and maintain the park. Tasks for all ages and abilities. Thursday to Sunday 11.30am - 4.30pm FREE E: friendsofparrfoldpark@gmail.com 30 ON OUR DOORSTEP

VOLUNTEER SESSIONS Lightoaks Park Join is in improving our wonderful park on the 2nd and 4th Sunday of each month. Working groups will be limted to maximum of 6 people. Tools and equipment provided. All ages and abilities welcome. Meet at the Tea'Osk after the session for a chin wag and debrief. 2nd & 4th Sunday each month 11.00am - 2.00pm FREE Facebook: lightoakspark

MONTON VILLAGE LITTER PICK Monton Green Join Monton Village Community Association for an early summer litter pick. Litter picks, bags and gloves available to borrow - collect from the veteran shelter 11am-12pm. Please bring your own equipment if you have it. Hot or cold drinks voucher for each volunteer. The gardeners are also on the green every Sunday from 10am if anyone wants to help. Family friendly event. Please follow covid guidelines. Sun 6th June 11.00am - 12.30pm FREE FB: MontonVillageCommunityAssociation

WORSLEY TOWNSWOMENS GUILD Worsley Court House Join us for our monthly talk. Visitors welcome. Refreshments included. John Halstead: Fictional Detectives Mon 7th June, 7.30pm Frances Raﬀerty: Crown Jewels and Coronations Mon 5th July, 7.30pm £2.50 Anne Adams: 0161 728 6783

FORGET-ME-NOT SERVICES St Ann’s Hospice We’d love you to join with us and others as we pause and remember loved ones together. We’ll be sharing a service online on our website and social media that you can join with your family/friends. We’re hoping to hold a service in person on Sunday 27th June, depending on restrictions. Dedicate a flower in memory of a loved one in our online Memory Meadow and share your photos and memories with family and friends. Sun 27th June Time TBA www.sah.org.uk/forget-me-not Email: supporter@sah.org.uk

MUSIC ON THE GREEN Worsley Green Enjoy a muscial afternoon on the green, organised by Worsley Village Community Association. Everyone welcome. Bring your own seating and a picnic if you wish. Arrive before 12pm so you can settle down and enjoy a very pleasant afternoon. Be entertained by The Wigan Ukelele Band from 1pm until 4pm. Light refreshments and ice cream will be on sale on Worsley Green. Sun 11th July 12.00 - 4.00pm SALFORD LITTER HEROES Salford We are a group of Salford Citizens determined to tackle littering and fly tipping within Salford. Join an organised litter picking event or go solo litter picking with your with family. Equipment can be provided. Check for events Facebook: SalfordLitterHeroes Email: salfordlitterheroes@gmail.com

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CLASSES & TUITION

ONE TO ONE GUITAR AND BASS LESSONS 48 Higher Green Lane, Astley, M29 7HG Ever thought of learning guitar? Beginner, Intermediate and Advanced all welcome. Acoustic, Electric and Bass – Recording available. Relaxed, Professional and Experienced guitar lessons. DBS Checked. Online Available. Monday to Thursday, 9-9.30pm Friday, 9am-7pm Saturday, 8.15am - 5.15pm £17.00 per 45 minute session Mark: 07780681585 E: mark@boltonguitartuition.com www.bigredfireengine.com

SOCCER STARS ACADEMY MANCHESTER NW Bridgewater School, Worsley The UK’s fastest growing toddler & kids football academy is coming to Worsley. Our aim is to bridge the gap between professional academies, boys clubs and kids starting their football adventure! Come join the team! Saturdays, 9.30am -1.30pm Ages 18 months to 9 years £29.00 per month (sibling discount available)

Email: manchesternorth@ soccerstarsacademy.co.uk

HEALTH & FITNESS COVID RISK HEALTH CHECK Boothstown Community Centre Salford Health Improvement Service is inviting you for a free health check. Available for anyone over 18 who works in Salford or is registered with a Salford GP. It takes 20-30 minutes. Let us help you to reduce your risk factors. Includes a cholesterol check and results are shared immediately. Also free access to our virtual classes and support for anyone wishing to stop smoking. Other venues are available across Salford. Call to book you appointment Tel: 0800 952 1000 (option2)

RIDE SOCIAL (GIN PIT RIDE) Gin Pit Colliery, Astley, M29 7DW Weekly FREE social bike rides, in partnership with British Cycling. Rides are friendly and suitable for a variety of riding abilities. If you don't have your own bike we can lend you a bike or helmet free of charge. Booking is essential via the British Cycling's Let's Ride website. Distance: 6-15 miles | Duration: 1-2 hours | Speed: 8-10 mph | Terrain: traﬃc free cycle paths. Mondays 10.00 - 11.30am FREE www.letsride.co.uk/social WEIGH AHEAD! Online Salford Health Improvement: Are you looking to lose weight for summer, then look no further and join our group. Sign up for our free 5 week Online Weight Support Group. Learn to make healthy sustainable changes. Give it a try and see what you can achieve. Numerous sessions in the week to suit most availabilities. Morning, afternoon and evening sessions available. Booking essential. Monday to Friday Various times available FREE Tel: 0800 952 1000 (option2)

What’s On OPEN WATER SWIMMING Salford Watersports Centre, Salford Quays, M50 3SQ Enjoy the adventure of swimming outdoors! Diﬀerent length courses for all abilities. Professional coaching for all levels available. Limited spaces, book online. Block passes and discount memberships available. Monday, Tuesday & Thursday 5.00 - 8.00pm Sundays, 8.45-11.45am £5 Adult, £4 Junior Tel: 0161 778 0109 www.salfordwatersports.com WELLBEING WEEKLY WALK Mosley Common Pit Wheel Join our weekly walks, meeting at Mosley Common Pit Wheel, Bridgewater Road, M28 1AD. Walks are suitable for those looking to get active and enjoy the great outdoors. No toilet facilities available. Please do not attend if feeling unwell. Thursdays, 10.30-11.30am FREE Tracy Morris: 07943 840 25 www.wigan.gov.uk/BeWell SALFORD RANGER WALKS Clifton Country Park Join the rangers on these longer walks starting and ending at Clifton. Please wear suitable clothing and footwear. Meet at Visitor Centre. Check our Facebook page for more walks coming up this summer. Clifton Moss Fri 4th June Outwood Trail Fri 18th June Silverdale Fri 25th June 10.00am - 12.30/1.00pm FREE (booking essential) Email: rangers@salford.gov.uk Facebook: SalfordRangerTeam ORDSALL PARK CIRCULAR WALK Ordsall Park Join Salford Rangers on this circular walk starting and ending at Ordsall Park, taking in Ordsall Hall & Salford Quays along the way. Sat 12th June 10.00am - 12.00pm FREE (booking essential) Email: rangers@salford.gov.uk

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What’s On

LEISURE ACTIVITIES SALFORD RANGERS: CONSERVATION TASKS Volunteer Programme Join the ranger in a variety of tasks, from planting, bench building, vegetation management or path work. Booking is essential. We can take a maximum 5 volunteers. Blackleach Country Park Tuesdays 1st, 8th, 15th, 22nd, 29th June 10am-12pm Three Sisters Wed 2nd June, 10-11.30am Clifton Country Park Thu 3rd, 17th, 24th June 10am-12pm Worsley Woods Sat 12th June, 10.30am-12.30pm Peel Park Weds 30th June, 1-3pm FREE (booking essential) Email: rangers@salford.gov.uk Tel: 0161 793 4219

GARDENING AT PEEL PARK Peel Park, M5 4WU Join the ranger and help to take care of the rain gardens and herbaceous beds. Meet outside the Park Keeper’s Base behind the Maxwell Building. Tue 1st, 15th June Thu 3rd, 10th, 17th, 24th Sat 26th June 10.00am - 12.00pm FREE (booking essential) Email: rangers@salford.gov.uk TREE TRAIL GUIDED WALK Peel Park, Salford M5 4WU Join the ranger and discover the new tree trail. This trail will take us around the trees on the David Lewis and Crescent Meadows. Meet at the Park Keeper’s base. Wed 2nd June 1.30 - 2.30pm FREE (booking essential) Email: rangers@salford.gov.uk 32 ON OUR DOORSTEP

BAT WALK Kersal Dale/Kersal Wetlands Join the ranger for an evening walk through the woods. Bring a torch. Walk may involve steps & uneven ground. Please book and wait for a confirmation email. Please do not attend the event if you feel unwell. Meet at the end of South Radford St. Walk may be rescheduled if the forecast is wet & windy. Thu 10th June 9.15 - 10.30pm FREE (£1.50 donation welcome) Email: rangers@salford.gov.uk WORSLEY WOODS WILDFLOWER WANDER Beesley Green Community Centre Join expert Dave Winnard for an informative guided walk through the woods. Gentle walk but may involve steps & uneven ground. Limited numbers booking by email. Sun 4th July 10.30am - 12.30pm FREE (booking essential) Email: rangers@salford.gov.uk ORDSALL HALL Ordsall Lane, Salford M5 3AN Our gardens, takeaway cafe and outdoor seating area are open! Stroll around, enjoy the gardens, have some cake and coﬀee after. Visitors will be able to come for tours of the Hall via pre-booked, timed slots. Head to our website for more details and to book. Monday & Tuesday, 10am-4pm Sunday, 1-4pm FREE www.ordsallhall.com Tel: 0161 872 0251 EXHIBITIONS AT THE GALLERIES The Lowry, Salford Quays Home to the world's largest public collection of paintings and drawings by LS Lowry, with new additions. Alongside, we have Days Like These, an exhibition which shares the stories of Salford in 2020 and 2021. Limited capacity. Timed entry slots. BOOKING IS ESSENTIAL. The café and shop will also be open. Saturday & Sunday 11.00am - 4.00pm FREE (donations always welcome) www.thelowry.com/exhibitions Tel: 0343 208 6000

SPECIAL EVENTS WALKDEN FOOD & CRAFT MARKET Walkden Town Centre Food & Craft markets will be held every 3rd Saturday of each month. Come and browse our amazing local sellers! Fresh produce and amazing crafts. Located inside, 1st floor by Tesco. 3rd Saturday of the month 10.00am - 4.00pm Facebook: WalkdenTownCentre MAKERS MARKET Quayside MediaCityUK Join us on the last weekend of each month and discover the very finest local food, drink, art, design, vintage and modern craft carefully selected from Manchester artisans and business local to the North West. Check our website for details. Last weekend of each month Sat 10am-5pm | Sun 11am-5pm www.quaysidemediacityuk.co.uk HAIGH DAY - FREE FAMILY FUN DAY Haigh Woodland Park A packed family friendly event in one of the regions best loved parks. Live music, outdoor theatres, circus skills, children’s character shows and much more. Plus all of the parks popular static attractions. Sat 26th June, 12-5pm FREE (£3 parking) Facebook: haighwoodlandpark DINO DAY - HAIGH WOODLAND 'JURASSIC' PARK Haigh Woodland Park A brand new family event for 2021! Life size dinosaurs and their rangers will be roaming the park – Raptor & Roxy plus some baby dinosaurs. The rangers will be on hand to share all their amazing knowledge and facts for any aspiring paleontologists. Enjoy crafts, food stalls, BBQ’s, candy floss and much more! Sat 10th July, 12-4pm FREE (£3 parking) Facebook: haighwoodlandpark

IMPORTANT NOTICE Details are correct at the time of publishing. However, please check event dates and times with the venue in case of any changes.

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The Power of Customer Reviews and Testimonials Marketing and advertising have come a long way in a short space of time. As a business owner, your brand reputation is no longer entirely in your hands. Like it or not, people are no longer in the habit of only taking your word for it when considering buying your product or service. 82% of people look at online reviews before making a purchase (rising to 93% in the 35 to 54 age group) and they read an average of 10 online reviews for each purchase [source: brightlocal.com]. Statistics for 2020 aren’t available yet, but the word is that with the surge in demand for online shopping driven by the pandemic, those numbers will climb even higher. This means that customer testimonials are now a powerful marketing tool in an increasingly crowded marketplace. Real positive feedback, stories about user experience, and emotional reactions to using your products create confidence in a purchase decision. This is sometimes referred to as “social proof” and it should be a vital part of your marketing strategy. Where to Publish Customer Reviews Once the sole province of Amazon, there are now plenty of free platforms where you can encourage your customers to write reviews independently of your own marketing channels. By using these platforms, you can give your customers the confidence that their words won’t be edited, abridged or otherwise modified by you in any way.

Google My Business: If you haven’t already you should claim your free Google My Business listing. It provides a shortcut to a review page with a link you can share with customers. www.google.com/business Trustpilot: Anyone can use Trustpilot to give feedback on any business, so if your business has been reviewed here then you can add the average star rating to your marketing channels via a link uk.trustpilot.com Facebook: If you have a Facebook business page WWW.ONOURDOORSTEP.CO.UK

then you can add “Facebook Recommendations” to your profile. Rather than leave a star rating, your customers can simply answer “Yes” or “No” to the question “Do you recommend (business name)?” and then add tags, photos, and text. facebook.com

TripAdvisor: If you’re in the hospitality or travel business then (like Trustpilot) anyone can use TripAdvisor to give feedback on any business. Also you can request to be listed on the platform directly. tripadvisor.com/Owners Getting your Customers to Leave Feedback - Some Do’s and Don’ts!

DO ask them – and don’t be shy! Add a request for feedback as part of your after sales process and let them know how important it is and how much you value their views. DO make it easy. We’ve seen a lot of commentary on social media from consumers being overwhelmed with feedback requests, so the less painful you can make the process the more your customers will be encouraged to respond. Provide a link to your chosen platform, or a use dedicated reply email address. DO reply to all feedback, positive and negative (all the above platforms will allow you to do this). It lets your customers know that you have seen the review and appreciate it. DON’T offer a discount or a refund for a good review. It’s OK to incentivise people to give feedback but if you only do it for a favourable response then it becomes unethical. DON’T suggest what they should say. Ask specific questions by all means but don’t put pressure on them to answer only positively. Trust is a key factor in business these days, and the display of an average star rating is often the first thing your potential customers will notice. So make sure you’re using a feedback process in all of your customer interactions. Written by Helen Say (www.cblservices.co.uk) Freelancecwriter and Blogger

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Just For Fun!

Grab a coffee, sit down and try this issue’s puzzles!

WORDSEARCH Try our very own ‘Doorstep’ wordsearch! Alderforest Boothstown BridgewAter Butterfly CArehome festivAl flowers footBAll history holidAy gArdens groveinteriors widdowsPilling ComPuters ellenBrook shoPloCAl summer worsley

CLASSIC SUDOKU

Answers will be published in the August-September issue! Here are the answers from AprMay21...

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