MHD WAREHOUSING
SUREFIRE SORTING RESULTS Khurshed Mirza, Director of Warehouse Automation (APAC) at OPEX, and Glen Urquhart, Sales Manager at Dexion Liverpool, describe how implementing OPEX’s Sure Sort system for an innovative local 3PL revolutionised its operations. OPEX’s Sure Sort system in action for NPFulfilment.
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PFulfilment is a 3PL provider that has carved out a niche for itself in small order fulfilment, says Glen Urquhart, Sales Manager at Dexion Liverpool. Dexion – a systems integrator – has a long working relationship with OPEX, which creates innovative warehouse automation solutions, and sports a presence in five continents with 31 of the Fortune 100 companies as key clients. But roughly five years ago, NPFulfilment was faced with a challenge in need of a solution. “The problem that NPFulfilment was running into was picking a large number of small orders as customer behaviour was changing,” says Glen. “By small orders I mean small dimensionally – as well as in terms of volume and weight – and ‘small’ in the sense of there being only one or two items per order. And this is your classic e-commerce 36 | MHD NOVEMBER 2021
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We have confidence that our technology is the best out there. But without the work of great systems integrators like Dexion Liverpool we couldn’t be assured of optimal client results. With Glen and his team, we know we can.
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order fulfilment challenge.” Both Glen and Khurshed Mirza, Director, Warehouse Automation APAC at OPEX, refer to NPFulfilment CEO Rodney Bartley as a “visionary” who has
always been looking over the horizon to see what advanced technology could be implemented to guarantee the best service offerings to their customers. “Rodney did a lot of research and homework to see what was available across the market,” Glen says. “At a tradeshow in Chicago he came across OPEX’s Sure Sort system and was able to see it in action. It was exactly what Rodney was after. So, he engaged OPEX, and then I was brought in to assist bringing the equipment to Australia and implementing it for use in Australia – the first time Dexion Liverpool has implemented a Sure Sort in the Australian context. It was exciting for us.”
THE SURE SORT SYSTEM The Sure Sort system has its origins, says Khurshed, in a 2005 mail automation system that sorted mail into
