Professional Beauty GCC- Spa Brochure

1 - 2 February, 2016 • The Meydan, Dubai

Knowledge • Inspiration • Networking Sponsors

Gold sponsors

Part of the Professional Beauty GCC exhibition

Bronze sponsor

The most influential event in the spa calendar An insight into global spa operations

Our delegates:

With its global following, the Professional Spa & Wellness Convention will connect you with industry influencers Share ideas with spa directors, hoteliers and investors to discuss practical solutions

Owners and senior management within the spa and hotel sector Investors Health and fitness operators

Excellent value guaranteed* Take back practical solutions to improve your business Share ideas with leading spa directors, hoteliers and investors Identify new revenue and cost saving opportunities

Local and national government agencies Architects and consultants

Delegate passes available from just USD$200 – see booking form.

“It was my first visit to a Professional Spa & Wellness Convention and it was a ‘wow’ experience.

It was a great opportunity for networking and to get to know more about the industry.”

Ameera Rabia, Dubai Ladies Club

* If we do not fulfill the above three objectives we will give you a complete refund provided we hear from you in writing within 7 days of the event.

Getting to the heart of what matters Best practices & case studies

This 2-Day conference includes the very best presentations and networking opportunities for Spa Business Owners, Managers, Directors and GM’s who are keen to enhance their knowledge and discover industry insights to ultimately learn how to combat new or existing challenges facing their business

Day 1 Monday 1st February

Carol Philips

Daniella Russell

8:00 Sharon Kolkka

Kathryn Moore

Jean-Guy de Gabriac

Stephen de Heinrich de Omorovicza

Paul Hawco

Lindsay Madden-Nadeou

GREET THE DAY Morning Yoga session • Zayed Faris, zen Yoga (UAE)

9:00

REGISTRATION & MORNING COFFEE

9:30

CHAIRMAN’S OPENING REMARKS • Mark Moloney, Managing Director, Professional Beauty/ Professional Spa & Wellness (UK)

9:35

ORIENTATION • Jean-Guy de Gabriac, CEO Founder TIP TOUCH International (France)

9:40

WELLNESS DESTINATIONS Learn from best-selling activities & programs for happy & healthy guests CHAIR: Kathryn Moore, group director of spa, MSpa International (Thailand)

Christian Kiefer

Jermey McCarthy

Jason Sloan

11:00 KEYNOTE SPEAKER: The art of retail therapy

• Carol Phillips, best selling author (In the Bag), international professional educator, consultant and spa owner (USA)

11:30 PANEL: The psychology of buying

Why we shop, what buttons to activate in shoppers brain to turn them on, and on, and on…

CHAIR: Carol Phillips, keynote (USA)

• Daniella Russell, principal, Dr SPA Consulting/ Soul Spa (UAE) • Stephen de Heinrich de Omorovicza, owner, Omorovicza (Hungary)

12:30 WELLNESS LUNCH INSPIRED BY RECIPES FROM GWINGANNA • Networking break + visit exhibition (2.5 hours) 15:00 KPI’S:

• Dr Susan E. Docherty, CEO, Canyon Ranch (USA) • Sharon Kolkka, general manager and wellness director, Gwinganna (Australia) Mark Moloney

Trent Munday

10:40 COFFEE & NETWORKING

Strategic insights from the 1st spa benchmark panel in the GCC CHAIR: Paul Hawco, director of Talise Spa operations, Jumeirah Group / Jumeirah Hotels & Resorts (UAE)

• Lindsay Madden-Nadeau, director of spa integration and operations, FRHI Global (UAE) • Christian Kiefer, general manager, Dreamworks Spa and Zen Yoga (UAE)

Shabana Karim

Ingo Schweder

Manuel Boyle

Dr. Nasim Ashraf

15:50 HUMAN RESOURCES

Help your team bloom & flourish (unlock your team’s motivation & potential) CHAIR: Trent Munday, vice-president, Steiner Spa Consulting (Bali)

• Jeremy McCarthy, group spa director, Mandarin Oriental (Hong Kong) • Jason Sloan, group spa director GCC, Hyatt (UAE) • Shabana Karim, owner/ founder, House of Enspa (UAE)

16:40 COFFEE & NETWORKING 16:55 ENERGY BOOST:

5 minutes with a Wellness expert • Jeff Butterworth, chief spa & wellness officer, LUX Resorts (Mauritius)

17:00 EXPLORING THE POSITIVE IMPACT OF SPAS

for cancer patients, survivors & their families. how can/should health & wellness destinations, hotel spas & day spas alleviate the emotional pathos, coach a healthy lifestyle, and also help the family to cope CHAIR: Ingo Schweder, principal, GOCO Hospitality (Thailand)

• Manuela Boyle, clinical integrative oncology (Australia) • Dr Nasim Ashraf, chairman & CEO, DNA Health (UAE)

17:30 CLOSING COMMENTS OF DAY 1

• Mark Moloney, managing director, Professional Beauty/ Professional Spa & Wellness (UK)

Zayed Faris To ensure genuine networking opportunities, delegate numbers are limited and access for brand owners, manufacturers and distributors is limited to sponsors only. For more information contact zaid@professionalspawellness.ae Early booking is advisable.

Day 2 Tuesday 2nd February

Andrew Gibson

8:00

Jeff Butterworth

Sharon Barcock

GREET THE DAY Morning Thai Chi session • Master Can, Talise Spa (UAE)

9:00

THE BREAKFAST CLUB Slices of wisdom. Exchanging best practices that worked wonders for you this past year • Jeremy McCarthy, Andrew Gibson, Trent Munday, Jeff Butterworth

9:50

OPENING SPEECH • Mark Moloney, managing director, Professional Beauty/ Professional Spa & Wellness (UK)

9:55

FORWARD & ORIENTATION • Jean-Guy de Gabriac, CEO Founder TIP TOUCH International (France)

10:00 BUDGETING: The art & science of spa budgeting & business planning CHAIR: Sharon Barcock, global spa director, Hilton Worldwide (UAE)

• Hannah Dowd, spa director, Emirates Palace Spa Abu Dhabi (UAE) • Nikos Kouremenos, education & project manager, Raison d’Etre (Sweden) • Sushmita Sarangi, GM, marketing, Taj Hotels Resorts & Palaces (India)

25% Early Bird discount if you book by 28 December 2015. Discount code: PSW7

Hannah Dowd

Nikos Kouremenos

Sushmita Sarangi

Mia Kyricos

11:00 MEGA TRENDS: Spa Finders Wellness 365

Mia Kyricos presents the mega trends from Spa Finder Wellness 365 with an interactive controversial panel that was a ROAR in London last February • Mia Kyricos, chief brand officer, Spafinder Wellness Inc., and founder, Kyricos & Associates (USA) • Panelists vote & comment on each trend as fact or fiction.

• Andrew Gibson, Kathryn Moore, Paul Hawco, Jeremy McCarthy

11:40 MEMBERSHIPS

How to engage clients for a long mutually rewarding relationship CHAIR: Andrew Gibson, VP spa & wellness, FRHI (UAE)

• Nicolas Ronco, CEO, YELO SPA (USA) • Neil Orvay, CEO Asia Spa & Wellness Ltd (Hong Kong) • Sughra Khaliq, group operations manager, Diva Spa (Qatar)

12:30 WELLNESS LUNCH INSPIRED BY RECIPES FROM GWINGANNA • Networking break + visit exhibition (2.5 hours)

15:00 SPA REVENUE MANAGEMENT

Online booking, dynamic pricing. Engage clients & expand your business opportunities CHAIR: Jeff Butterworth, chief spa & wellness officer, LUX Resorts (MAURITIUS)

Nicolas Ronco

Neil Orvay

Sharon Codner

Sophia Kremser

Simon Casson

15:50 LUXURY & EXCELLENCE: what else…

CHAIR: Simon Casson, regional VP & GM, Four Seasons Hotels and Resorts (UAE)

Sughra Khaliq

• Sharon Codner, spa director, The Peninsula (Hong Kong) • Sophia Kremser, international training director, Guerlain Spa (France)

16:40 COFFEE & NETWORKING

Frank Pitzikalis

16:55 ENERGY BOOST:

5 minutes with wellness expert • Jean-Guy de Gabriac, CEO Founder TIP TOUCH International (France)

17:00 INSIGHTS & BEST PRACTICES to take home from the

Breakfast Club Chairs present the key ideas discussed over breakfast for every delegate to leave with an inspiring “doggy-bag” full of best practices.

• Jeremy McCarthy, Andrew Gibson, Trent Munday, Jeff Butterworth

17:30 CLOSING REMARKS

• Mark Moloney, managing director, Professional Beauty/ Professional Spa & Wellness (UK)

• Frank Pitzikalis, CEO, Resort Suite (Canada) • Lopo Champalimaud, CEO Wahanda (UK) • Dan Chandre, SVP of Strategic Partnerships Booker (Asia Pacific)

Lopo Champalimaud

Dan Chandre

Master Can Executive package: Two-day: USD $340 One-day: USD $200

* Full conference attendance includes lunch and refreshments throughout the day * Exclusive access to the Professional Spa & Wellness Convention Lounge * Invitation to the evening networking drinks reception * VIP access to the Professional Beauty exhibition

Booking Form

Please complete, scan and email this form, or simply register online at www.professionalbeauty.ae/spaconvention

Return this form by email to: info@professionalspawellness.ae

To ensure genuine networking opportunities, delegate numbers are limited and access for brand owners, manufacturers and distributors is limited to sponsors only. For more information contact zaid@professionalspawellness.ae Early booking is advisable.

Once we have received your booking and payment:

Delegate Name 1: Job Title: Unit/Office/Floor number: Building Name: Area: City: Country: Telephone: Two-days

One-day (Monday)

Company:

• You will receive a confirmation email and receipt • Cancellations: You can change the name of the booking(s) at any time without cost. Bookings are non-refundable.

Street: Landmark: PO Box Number:

Delegate Fees

E-mail:

Two-day: AED1250/USD$340 One-day: AED735/USD$200

One-day (Tuesday)

Benefit from 25% early bird discount using discount code: PSW7 if you book by 28 December 2015

Delegate Name 2: Job Title: Company: E-mail: Two-days

I enclose my cheque payable to Trades Exhibitions & Publishing FZLLC for One-day (Monday)

One-day (Tuesday)

Invoice my company: Please invoice my company for Purchase order no (if any): (Please note: delegate fees must be paid in full before delegate passes are sent

Delegate Name 3:

Register by email: Scan and email this form to: info@professionalspawellness.ae

Job Title: Company: E-mail: Two-days

Name: Address: (if different from Delegate 1) One-day (Monday)

One-day (Tuesday) Unit/Office/Floor number: Building Name: Area: City:

Delegate Name 4: Job Title: Company: E-mail: Two-days

One-day (Monday)

One-day (Tuesday)

Street: Landmark: PO Box Number: E-mail:

Signature: Date:

To register additional delegates, please continue on a separate sheet.

Please note: Whilst speakers listed are confirmed, the Organisers reserve the right to change the content of this programme.

If you have any questions or need assistance completing this form please email: info@professionalspawellness.ae You can also register simply online at www.professionalbeauty.ae/spaconvention

1 - 2 February, 2016 • The Meydan, Dubai

The ultimate inspiration for your spa business The two-day conference will provide a meeting point for GCC and international spa operators.

This is your chance to discuss practical solutions to issues facing local and international spa business. This will take place across the conference, networking lounge and social events to maximise valuable networking opportunities.

There are not many such global, or even regional events, and this convention gathers the key players in the industry to create thought and discussion to ultimately give us a reality check on our work.

- Andrew Gibson, vice president spa & wellness, FRHI Global

Book your delegate pass: Online: www.professionalbeauty.ae/spaconvention By phone: +971 4 375 7300 By email: info@professionalspawellness.ae Two day package: AED1250/USD$340 One day package: AED735/USD$200 Early bird discount!

Book by 28 December 2015 and benefit from 25% off. Simply quote discount code: PSW7 Organised by: Trades Exhibitions & Publishing FZ LCC. Dubai Media City 321, Building #8, PO BOX 502268, Dubai, UAE

www.professionalbeauty.ae/spaconvention