Health Business Awards 2021 by PSI Media

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HEALTH BUSINESS AWARDS • 9th December 2021

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Contents 07

NHS Publicity Campaign Award presented by Health Business

Hospital Security Award sponsored by Honeywell

Healthcare IT Award sponsored by Philips Monitors

Ambulance Trust of the Year Award sponsored by Health Business

Telehealth Award presented by Health Business

Covid Response Award presented by Health Business

Hospital Building Award sponsored by Honeywell

Sustainable Hospital Award sponsored by Philips Monitors

Healthcare Recruitment Award presented by Health Business

Hospital Procurement Award presented by Health Business

NHS Collaboration Award sponsored by Debt Recovery Plus

Innovation in Mental Health Award presented by Health Business

Transport & Logistics Award presented by Health Business

Estates & Facilities Innovation Award presented by Health Business

Outstanding Achievement in Healthcare Award presented by Health Business

A big thank you!

Patient Safety Award presented by Health Business

Patient Data Award presented by Health Business

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Recognising excellence in the provision of NHS facilities

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HEALTH BUSINESS AWARDS • 9th December 2021

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Welcome Welcome to the Health Business Awards 2021

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Honeywell Security is a leading global provider of access control, intruder detection, video surveillance and integrated security solutions for commercial markets across Europe, the Middle East and Africa (EMEA). Giving our customers the power to make buildings healthier, safer and more secure by providing secure cloudbased ecosystems that are available at any time, from anywhere. The people of your community depend on you to deliver the care they need, 24/7. Honeywell helps protect your facilities around-the-clock so you can focus on your patients - who count on you every day of the week. As one of the world’s leading manufacturers of security technologies, Honeywell has been developing innovative security solutions for more than 50 years. That’s peace of mind for you — and the individuals, families and communities you serve. Healthcare and hospital security officials are tasked with proactively protecting hospital patients, visitors, and staff. As a result of the concerns surrounding the pandemic, hospital officials are adopting technologies that help people avoid touching as many things as possible. MAXPRO® Cloud makes it easier to manage and monitor critical security and business intelligence needs - on the go. This allows you to continue focusing on your bottom line, from wherever you need to be. FURTHER INFORMATION Find Honeywell solutions for your Healthcare business by contacting the UK team at: https://buildings.honeywell.com/ us/en/industries/healthcare

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The National Health Service is a unique and highly complex organisation. Responsible for over £150 billion of public sector spend, the sixth largest employer in the world has been, and remains at the heart of the battle against the COVID-19 pandemic. Throughout the last two years in particular, the NHS has excelled in providing essential care to the UK’s 66 million residents. Its vaccination programme is an example of best practice beyond compare and more than ever, it is vital that the dedication of its doctors, nurses and support staff is recognised. This is why we are delighted you join us today for the Health Business Awards 2021. The award categories incorporate facilities, technology, human resources, hospital management and transport as well as the Outstanding Achievement in Healthcare Award, which is presented to an NHS organisation that has achieved sustained success in its role and has brought benefits to the wider NHS through dedication and expertise. And who better qualified to host today’s celebration than Dr Mark Porter MBE. As well as a halftime NHS GP principal at Culverhay Surgery in Wotton-Under-Edge, Gloucestershire, a practice providing NHS services to some 6000 patients, Mark is the medical correspondent at The Times, a columnist for Saga Magazine and has worked for the BBC since 1992, including anchoring Radio 4’s flagship medical series, Case Notes and Inside Health, for the last two decades. He was appointed MBE for services to healthcare in 2005, and recently received the Healthwatch-UK Award for his contribution to public understanding of evidence based medicine. If you made the Health Business Awards shortlist this year – many congratulations. We wish you all the very best of luck, so sit back, relax and let the Awards begin!

Jason Devoto Managing Director - PSi Group

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Jo Golding participating organisations Production Design joanna.golding@psigroupltd.co.uk

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Lucy Maynard Production Controller lucy.maynard@psigroupltd.co.uk

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Sarah Cowell Events, Coms & Media Advisor sarah.cowell@psigroupltd.co.uk

Recognising excellence in the provision of NHS facilities

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HEALTH BUSINESS AWARDS • 9th December 2021

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Socials Today is a day of celebration, so why not Tweet about it? We’ve been Tweeting in the run up to the event, and now it’s your turn… So, tag us in your post and enjoy the Awards! Be sure to use the #Hashtag below: #HBAwards Make sure you follow us on Twitter at: @HealthBusiness_ THANK YOU to all our sponsors and supporters who have helped make today possible. Make sure you also share today’s experience and involve them on Twitter, find them below: Honeywell - @honeywell Philips - @philips Debt Recovery Plus - #debtrecoveryplus We can’t wait to see your Tweets!

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HEALTH BUSINESS AWARDS • 9th December 2021

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NHS Publicity Award

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Awarded to the campaign which can demonstrate success in achieving its objectives. The winning campaign can be either internal or external and can combine media including press, radio, television and outdoor advertising.

ISSUE 21.4 www.healthbusinessuk.net

TECHNOLOGY

CLEANING

ICSs

H Coventry and Warwickshire Partnership NHS Trust More than half of all doctors have recently seen colleagues being abused or assaulted and over a third of doctors have experienced verbal abuse, including threats. This Autumn Coventry and Warwickshire Partnership NHS Trust launched its No Excuse for Abuse campaign in response to concerns raised by staff that they are being subjected to unacceptable physical and verbal abuse. The campaign includes a staff pledge to report all forms of abuse both physical and verbal received or witnessed in the course of duties.

CYBER SECURITY

CYBER FRAUD & THE NHS What are the key cyber threats that NHS organisations should be wary of?

WE SCAN THE MOST DIFFICULT MEDICAL RECORDS, LET US SHOW YOU visit www.digitiseyourdocuments.co.uk

PLUS: FACILITIES MANAGEMENT | PROPERTY SERVICES | STAFF WELL-BEING

H NHS Blood and Transplant The NHS has launched a campaign to urge families to talk about organ donation following research that found that less than half of adults have had the conversation. The Leave Them Certain campaign highlights the impact not knowing has on the families who are left behind and encourage people to talk about their decision. The campaign launch follows a law change in England last year which means that all adults are seen as willing to donate their organs, unless they opt out or are in one of the excluded groups.

H Mid and South Essex Health and Care Partnership With data showing that certain communities in Essex were not engaging in the national vaccination programme, Mid and South Essex reached out to Ford to embark on a unique partnership with the local NHS. May 2021 saw the press launch of the #EssexVaxVan. Since the launch the van, bespoke co-designed vaccination clinics have taken place in multiple locations across the ICS footprint including mosques, traveller sites and a clinic specifically for our Chinese community. Mid and south Essex has since become the first system in the region to achieve over 75 per cent uptake on all ethnicities.

H NHS England The health service’s annual recruitment drive is encouraging anyone looking for a career change to consider joining one of hundreds of rewarding roles on offer. The Live 1,000 Lives: We are the NHS campaign shines a light on careers within healthcare and showcase the range of job opportunities available, from nursing to radiography to podiatry. Since launching the campaign in 2018, the average number of undergraduates applying to start a nursing degree each year has risen by around 8,000, according to UCAS data.

Having been published for more than 20 years, Health Business provides informative and authoritative articles on the wide range of topics in healthcare management. The magazine’s pages contain need‑to-know features, news and case studies that explain the administrative and commercial issues affecting healthcare and hospital management. Now published digitally by Public Sector Information, Health Business magazine provides information and resource to primary care trusts, NHS acute trusts, ambulance trusts, foundation trusts, strategic health authorities, government departments and independent hospitals/clinics. The magazine publishes regular contributions from leading NHS professionals, Department of Health ministers, industry analysts and those with an insight into healthcare provision, providing the reader with informative and timely material on the essential topics and practices affecting those working in NHS management and procurement. FURTHER INFORMATION Tel: 020 8532 0055 www.healthbusinessuk.net @HealthBusiness_

Recognising excellence in the provision of NHS facilities

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HEALTH BUSINESS AWARDS • 9th December 2021

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Healthcare IT Award

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The wider use of computer technology in the NHS is evident throughout the world, with many countries citing NHS projects as examples of good practice. This award will recognise an organisation that is responsible for implementing a ground breaking IT project that demonstrates clear cost benefits to the wider NHS.

H Bradford Teaching Hospitals NHS Foundation Trust Patients were regularly returning to Bradford’s Plaster Room, with as many as 87 per cent returning for reasons that could have been dealt with outside a hospital appointment. As a leader in digital innovation, the trust began to utilise smartphones allowing instant access to information 24/7, removing the risk of paper information being lost and reducing dependency on the service post cast application/treatment. QR codes are specific to the type of cast applied; easily accessed time and time again by scanning the code attached to the cast.

H Cardiff and Vale University Health Board The pandemic has reinforced the need for a radical change in the way in which ophthalmic services in Wales is delivered. Throughout Covid-19, Cardiff and Vale UHB moved more than 5,000 patients into primary-care. Performance has actually improved, due to the delivery of effective training plan of qualified optometrists in primary care, especially compared against national averages. Cardiff and Vale UHB will supporting the shared care of more than 9,000 patients between the acute and primary care sectors in the delivery of a sustainable cost effective service.

H London Ambulance Service London Ambulance Service successfully launched a move from a paper-based patient report form to an electronic patient care record for staff and volunteers to use in November last year. The ePCR rollout was unique as it affected multiple stakeholders at various stages. Over 3,000 members of operational staff and volunteers had training, and while facing the Covid 19 challenge, swiftly moved to online training supported by both operational management and the ePCR team. As of July 2021, 94 per cent of patient documentation was completed electronically.

H Cambridge University Hospitals Cambridge University Hospitals has become the first in the country to use sophisticated technology which chooses between solar, battery and mains energy, depending on which is the most green at the time of usage. This is used to deliver the lowest possible carbon heating and air-conditioning for mums and babies at The Rosie hospital. The technology has led to a 60 per cent carbon reduction and represents a major step towards the trust’s highly ambitious, net zero carbon future.

With a special focus on the healthcare sector, Philips Monitors aims to deliver products that focus on maximum flexibility, efficiency and security. Its product range of display technology combines performance and high quality visuals with the security and flexibility that today’s workplaces need and to keep modern workplaces improving. “The UK healthcare sector has served us tremendously this year as we were all facing unknown challenges. We are happy and proud to sponsor this year’s Health Business awards as a means of acknowledging the NHS’s singular efforts of the past months,” says Philips Monitors Regional Sales Director Paul Butler. “At Philips Monitors, we believe in the power of technology to elevate modern workplaces, improve data security and, most importantly, empower those working with our products – those who put the screens to use and keep our healthcare system going.” FURTHER INFORMATION mmdmonitors.com

H NHS Arden & GEM CSU Working in close partnership with the national programme team and hospitals designated as vaccination hubs, NHS Arden was able to scope, design and build a bespoke module within the National Immunisation and Vaccination System to capture real time data on vaccine take-up and ensure patients are receiving vaccine doses within specified timeframes. The system was rapidly deployed to the first hospital vaccination hubs in December 2020 and has since been rolled out to mass vaccination centres.

H Royal Papworth NHS Foundation Trust As part of the integration project, Royal Papworth created an interface between their own EPR system and Cambridge University Hospitals version.This enabled blood test orders and results to be shared between systems directly, enabling full automation of the pathology service.Later, electronic prescribing medicines administration (EPMA) was also implemented. Through automation, clinicians then had access to results instantaneously saving an average of 24 hours each time by eliminating manual transcription, which also reduced the risk of transcription errors.

Recognising excellence in the provision of NHS facilities

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HEALTH BUSINESS AWARDS • 9th December 2021

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Telehealth Award

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Telehealth can provide benefits to patients, healthcare providers, and to community projects. This award will recognise the organisation that demonstrates the most innovative use of use of information and communication technology (ICT) to deliver health services, expertise and information over distance.

H Kent Community Health NHS Foundation Trust The WoundMatrix Patient Telehealth app was developed during Covid-19, whereby a patient can capture and upload images directly to their WoundMatrix patient record for immediate assessment by their clinician. Following some training as to how to treat the wound, small stock of dressing is retained by the patient for their use as required. This provides more clinical time for each patient, reduces the number of unnecessary home visits and, eventually, will make a significant contribution to the NHS ‘ net zero initiatives. The core functionality of the WoundMatrix software has been utilised by the Trust for the past four years and is being used as part of the National Wound Care Strategy Programme implementation delivery project. This system is used by nurses and health care assistants in the community that when confronted with a more complex wound than anticipated, can capture the image and send it through to a tissue viability specialist for a second opinion.

H TEC Cymru | Digital Health Wales In March 2020, the Welsh Government commissioned TEC Cymru to establish the NHS Wales Video Consulting Service. The initiative was unprecedented and fast-paced. In the first seven weeks, 87 per cent of GP practices were technically enabled, trained and ‘live’. Shortly after, VCS rolled out to secondary, therapies and community care services, followed by dentistry, pharmacy and optometry. This unparalleled service has now surpassed over 260,000 consultations, across more than 100 specialties. TEC Cymru embedded evaluation right from the start; KPIs, as well data driven reporting and evaluation – which is usually limited to small datasets – were adopted and embedded from the outset. Rigorous evaluation of the new service took place, and a total of 22,978 clinician and patient surveys and 178 semi-structured interviews with clinicians and patients were analysed.

H Newcastle Hospitals NHS Foundation Trust Surgeons in Newcastle have become the first in the world to pilot a new robotic surgery telementoring system. The technology developed by Intuitive – the makers of the da Vinci robots used by surgeons at the Newcastle Hospitals – allows surgeon mentors to virtually enter the operating theatre during robotic surgery from anywhere in the world through a secure digital platform. The technology means clinicians can work more collaboratively and support each other, particularly during more complex cases, without the need to travel – an important development with travel restricted due to the pandemic. It also enables the real-time exchange of audio and video between the surgeons in the operating theatre and the remote mentoring surgeon. Newcastle Hospitals is the only hospital trust providing robotic surgery in eight specialties.

H Liverpool City Council / Medication Support Company Home care visits in care plans for people who need help to take their medicines are expensive. Liverpool City Council has implemented of an internet-based monitoring service which provides remote access to pharmacists from residents’ own homes. The pilot study revealed that 97 per cent now take their medicines correctly, saving in the region of £345,000 and reducing footfall to NHS services.

Recognising excellence in the provision of NHS facilities

ISSUE 21.5 www.healthbusinessuk.net

CATERING

TECHNOLOGY

APPRENTICESHIPS

DESIGN & BUILD

AN AGILE CONSTRUCTION SOLUTION Have Covid measures made modular builds a more attractive construction method?

PLUS: BARCODING | ESTATE MANAGEMENT | RECRUITMENT

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MAXPRO INTRUSION POWERFUL PROPERTY PROTECTION ®

HARMONY THROUGH CONNECTION. Award-winning MAXPRO® Intrusion is a highly effective way of alerting you to suspicious characters so that you can take the necessary action. If you’re a small or medium-sized business, it’s the smart way to protect your site and buildings against unwanted intruders. MAXPRO® Intrusion is a modular system. Just choose the items you need – and it’s easy to expand the system when required: for instance, you can add further door controls. The system has eight zones and two dedicated smoke zones. It has built-in diagnostics, enabling you to carry out maintenance proactively. And, through MAXPRO® Cloud, it integrates seamlessly with our access control and video solutions to give you all-round protection.

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HEALTH BUSINESS AWARDS • 9th December 2021

Hospital Building Award

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Since 1997, the NHS has seen a huge investment in its fabric - the biggest hospital building programme in its history. This award will be made to the new hospital building project that raises the standard of the healthcare environment and demonstrates value for money and project management excellence.

H Bolton NHS Foundation Trust With the highest ED attendance rates in Greater Manchester, Bolton NHS Foundation Trust has seen relentless demand and strain on its healthcare services. To tackle issues created by congestion within the ED, BFT built and implemented a new dedicated unit in February, the Clinical Assessment Unit. The CAU was launched with maximum capacity of 19 patients, operating seven days a week from 10am to 10pm, but is specifically designed for higher volume of patients with the primary goal to function as a single stream for acute medicine admissions.

H Community Health Partnerships Modular build company Portakabin is set to deliver the UK’s first Passivhaus-certified modular healthcare centre for Community Health Partnerships. Believed to be the UK’s greenest healthcare modular building, the Foleshill Health Centre in Coventry is on track to take just nine months from contract award to completion in Summer 2021 and will be a major milestone for volumetric modular construction.

H NHS Lanarkshire An exciting design concept has been revealed for the state-of the-art new University Hospital Monklands, located just 14 miles from where the UN COP26 conference was held. When completed, the new NHS Lanarkshire hospital will be the first in Scotland to be designed from the outset to be fully net zero for both the build and operation phases, meaning it will not contribute to carbon emissions. It is due to open in 2028.

H NHS Frimley Health NHS Foundation Trust for the New Heatherwood Hospital In a build that was considered essential works and allowed to continue through lockdown, and despite flooding difficulties during construction, the new Heatherwood hospital will be a flagship facility for Frimley Health, with the potential to double patient activity at over the next 10 years, offering specialist renal, cystic fibrosis, hyper-acute stroke, vascular and spinal services across a wider network.

H Newcastle upon Tyne Hospitals A state-of-the-art theatre ‘hub’ dedicated to cataract surgery opened its doors to patients in July as part of a Newcastle Hospitals initiative. Newcastle Westgate Cataract Centre – a three-theatre, purpose built clinical facility – will perform up to 1,000 cataract procedures a month, which is almost double the number undertaken before the coronavirus pandemic. Each patient will spend between just 40 minutes to an hour in the unit rather than the usual time of about three hours.

H North Cumbria Integrated Care Following two years’ work with an investment of £35 million in north Cumbria to improve health outcomes for the local population, the Northern Centre for Cancer Care on teh site of the Cumberland Infirmary in Carlisle brings all non-surgical cancer services under the same roof for the first time. Around 2,000 patients are already set to receive treatment or follow-up care at the new centre with approximately 1,200 new referrals each year.

Recognising excellence in the provision of NHS facilities

Honeywell Security is a leading global provider of access control, intruder detection, video surveillance and integrated security solutions for commercial markets across Europe, the Middle East and Africa (EMEA). Giving our customers the power to make buildings healthier, safer and more secure by providing secure cloud-based ecosystems that are available at any time, from anywhere. The people of your community depend on you to deliver the care they need, 24/7. Honeywell helps protect your facilities around-the-clock so you can focus on your patients - who count on you every day of the week. As one of the world’s leading manufacturers of security technologies, Honeywell has been developing innovative security solutions for more than 50 years. That’s peace of mind for you — and the individuals, families and communities you serve. Healthcare and hospital security officials are tasked with proactively protecting hospital patients, visitors, and staff. As a result of the concerns surrounding the pandemic, hospital officials are adopting technologies that help people avoid touching as many things as possible. MAXPRO® Cloud makes it easier to manage and monitor critical security and business intelligence needs - on the go. This allows you to continue focusing on your bottom line, from wherever you need to be. FURTHER INFORMATION Find Honeywell solutions for your Healthcare business by contacting the UK team at: https://buildings.honeywell.com/ us/en/industries/healthcare

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HEALTH BUSINESS AWARDS • 9th December 2021

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HEALTH BUSINESS AWARDS • 9th December 2021

Healthcare Recruitment Award

PRESENTED BY

Improving patient access and choice depends on the quality and availability of staff in all areas of the hospital practice. This award will recognise the NHS organisation that has developed a robust recruitment policy that delivers both safety and continuity to patients.

ISSUE 21.2 www.healthbusinessuk.net

NHS ESTATE

NHS WORKFORCE

NHS FLEET

H South Tyneside and Sunderland NHS Foundation Trust With winter now well underway, South Tyneside and Sunderland NHS Foundation Trust has been working to fill 50 new Health Care Assistant roles to help boost its frontline teams and support existing staff who have been working tirelessly throughout the pandemic. Candidates with a background in customer service, as well as those with previous experience of working in the care sector, are all in the running for the roles, with transferable people skills seen as the vital ingredient required to deliver compassionate care to patients. The new recruits will be deployed to support busy hospital wards across South Tyneside and Sunderland and other areas of the Trust and will gain valuable experience to launch their care careers.

H Liverpool University Hospitals NHS Foundation Trust Liverpool University Hospitals NHS Foundation Trust is one of a small number of NHS trusts to have been named in the National Apprenticeship Service’s Top 100 apprenticeship employers ranking, showcasing the country’s outstanding apprenticeship employers. Still a fairly new trust, LUHFT was ranked number 62 on the list which recognises organisations for their overall commitment to employing apprentices, creating new apprenticeships and the progression of their learners onto further study or employment. As of the start of 2021, LUHFT has 541 apprentices across a range of roles including clinical, admin, IT, pharmacy and management. The apprentices range from Level 3 to Level 7 (Masters). The trust has also saw 50 new healthcare assistant apprentices and six business administration apprentices recruited for 2021.

H Nottinghamshire Healthcare This year Nottinghamshire Healthcare has been recognised for its work in supporting employees who are military reservists. The trust was given a Gold Award revalidation from the Ministry of Defence Employers Recognition Scheme for supporting defence and the armed forces. The scheme encourages employers to support defence and inspire others to do the same. It encompasses bronze, silver and gold awards for organisations that pledge, demonstrate or advocate support to defence and the armed forces community, and align their values with the Armed Forces Covenant. Nottinghamshire Healthcare first received the Gold Award in 2016. The trust resigned the Armed Forces Covenant in June, pledging to support the armed forces community and recognise the value that serving personnel, reservists, veterans and military families contribute to the country.

H North Cumbria Integrated Care NHS Foundation Trust The Bridge to the Bank, run by North Cumbria Integrated Care NHS Foundation Trust, programme is a three week pre-employment programme that was created to help nurse cadets and health and social care students gain the required experience and training to work for the NHS as health care assistants. Placements were allocated at hospitals and community settings across the trust. After three weeks training and a week’s worth of shadowing placement, the students are guaranteed an interview to join the Bank as Health Care Assistants. The programme is ideal for those who have not secured a place at university and/or considering apprenticeship opportunities within the NHS.

Recognising excellence in the provision of NHS facilities

TECHNOLOGY

THE BARRIERS TO NHS TECH IMPLEMENTATION What does the techUK Ten Point Plan for Healthcare say about the direction of travel for health technology beyond Covid-19?

PLUS: DIGITAL TRANSFORMATION | FACILITIES | FINANCE | MEDICAL EQUIPMENT

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HEALTH BUSINESS AWARDS • 9th December 2021

NHS Collaboration Award

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Presented to the NHS Trust which has worked with other public/private sector organisations, such as local government, police, fire, charities, schools etc to engage the local community in preventative campaigns.

H Bristol, North Somerset and South Gloucestershire CCG This year, GP practices in the Gordano area of North Somerset formed a new primary care network to help join up health and social care on behalf of local patients. Now, the four practices – Clevedon Medical Centre, Portishead Medical Group, Harbourside Family Practice and Heywood Family Practice – will be working collaboratively as Gordano Valley PCN to improve the physical health, mental health and social well-being of their 50,000 patients.

H Cardiff and Vale University Health Board NHS Wales procured OpenEyes Electronic Patient Record during the pandemic to support the Digitisation of Eye Care in NHS Wales. The EPR enables the delivery of ‘shared care’ to support ophthalmic services between the acute and primary care sectors. In 2019 Cardiff and Vale UHB had two optometrists training for a higher qualification in the treatment of Glaucoma, which was increased to 42 in training this year. The UHB has also helped the School of Optometry Science and Vision create training placements for the Higher Certificate in Glaucoma and Medical Retina for 21 optometrists.

H Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Collaborative Newcastle’s vision is to work collectively and creatively to improve the health, wealth and well-being of everyone in Newcastle. The partnership, which also includes Newcastle upon Tyne Hospitals NHS Foundation Trust, Newcastle City Council, Newcastle Gateshead NHS Clinical Commissioning Group, is amongst the first of its kind in the country and is underpinned by a ground breaking legal agreement between the four key health and social care organisations in the city.

H Manchester University NHS Foundation Trust As of 1 April, North Manchester General Hospital formally joined Manchester University NHS Foundation Trust. This follows on from a 12 month period during which time the trust had been responsible for the delivery of services at North Manchester General Hospital through a management agreement. Extending the benefits of MFT and building on the existing expertise at NMGH will enable the provision of better, safer and more consistent care to the people of Manchester, Trafford and wider communities.

Debt Recovery Plus is the leading provider of debt recovery services to the private parking industry. As specialists in the sector, the company understands the unique challenges faced in recovering Penalty Charge Notices, and works to educate motorists in the legitimacy and enforceability of charges. This approach, alongside a commitment to developing a dedicated and knowledgeable Collections team, has helped DRP secure the highest payment success rate in the industry. DRP are authorized members of the British parking Association and the International Parking Community, which enables them to contribute to the future success of the industry as a whole, and ensures it stays fully apprised of the key commercial and strategic interest of it clients. Furthermore, the organisation works closely with Disabled Motorists UK and People’s Parking to promote the importance of accessibility for all motorists to its clients and to the wider public. Debt Recovery Plus is a proud member of the Bristow & Sutor Group. With its fellow group companies, Bristow & Sutor and Credit Style, DRP offer a holistic debt recovery and litigation solution to private and public sector clients across the UK. FURTHER INFORMATION debtrecoveryplus.co.uk

H Royal Berkshire NHS Foundation Trust Health literacy levels have a huge impact on how individuals manage their health. Royal Berkshire and Berkshire Healthcare NHS Foundation Trusts collaborated on a pilot project to promote health literacy to those aged 16+ in five local schools. Age specific health literacy training was developed focusing on understanding health literacy, evaluating information sources, and improving appointments with health professionals.

Recognising excellence in the provision of NHS facilities

www.hbawards.co.uk

HEALTH BUSINESS AWARDS • 9th December 2021

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Transport & Logistics Award Awarded to the NHS Trust that has seen improvements in operational logistics including emergency services transport and coordination; fleet management; green transport; car parking and traffic management; postal services; and the supply of materials and goods.

H Guy's and St Thomas' NHS Foundation Trust Delivery trucks for Guy’s and St Thomas’ NHS Foundation Trust currently travel around 1,500 miles per week. To remove trucks from the capital’s roads, the trust has become the first in the country to pilot a daily riverboat delivery service as part of plans to reduce its carbon footprint. For each truck removed from the road, approximately 708 kgs of CO2 could be saved per week. The three-month pilot saw the riverboat pilot service run twice a day, five days a week, carrying parcels, which include clinical supplies for operating theatres. Having been published for more than 20 years, Health Business provides informative and authoritative articles on the wide range of topics in healthcare management. The magazine’s pages contain need‑to-know features, news and case studies that explain the administrative and commercial issues affecting healthcare and hospital management. Now published digitally by Public Sector Information, Health Business magazine provides information and resource to primary care trusts, NHS acute trusts, ambulance trusts, foundation trusts, strategic health authorities, government departments and independent hospitals/clinics. The magazine publishes regular contributions from leading NHS professionals, Department of Health ministers, industry analysts and those with an insight into healthcare provision, providing the reader with informative and timely material on the essential topics and practices affecting those working in NHS management and procurement. FURTHER INFORMATION Tel: 020 8532 0055 www.healthbusinessuk.net @HealthBusiness_

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H The Hillingdon Hospitals NHS Foundation Trust The Hillingdon Hospitals NHS Foundation Trust currently operates the first all-electric patient transport vehicle in the NHS, taking patients to and from appointments at Hillingdon and Mount Vernon hospitals. Operated by patient transport partner HATS, the Renault ambulance has a battery capable of about a 95-mile range between charges under normal conditions and use, and the ambulance itself emits zero CO2 and is totally silent.

H Manchester University NHS Foundation Trust In an emergency, being able to land just minutes away from specialist care at MRI or RMCH is crucial. The first elevated Helipad of its kind in the North West opened at Manchester University NHS Foundation Trust in May 2021, enabling critically ill or injured babies, children and adults to be airlifted straight to Manchester University NHS Foundation Trust hospitals in Manchester city centre. It is believed that the landing site could allow as many as 300 patients to be airlifted to ORC hospitals each year.

H NHS Fleet Solutions In July, the NHS ordered 500 Nissan Leafs through its offshoot NHS Fleet Solutions. The electric vehicles are available to healthcare staff and as part of a leasing program via deferred compensation. The vehicles can be leased over a three-year period via deferred compensation. NHS Fleet Solutions is operated by Northumbria Healthcare NHS Foundation Trust and has facilitated the ordering of more than 75,000 vehicles for the NHS and other public sector organisations in the last 15 years.

H Oxford Health NHS Foundation Trust Oxford Health’s district and community nursing teams are taking part in a free trial of lower-emission pool cars to test ways that will help hit NHS national green targets and support the reduction of air pollution in communities. The teams have so far clocked up over 1,200 miles with 20 members of staff using the service hosted by Co-wheels. If the trial is a success, Oxford Health hopes to continue the use of pool cars, with the option to extend to other teams across the trust.

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HEALTH BUSINESS AWARDS • 9th December 2021

Estates & Facilities Innovation Award The Estates & Facilities Innovation Award recognises NHS and other healthcare organisations that have developed innovative procedures for managing and maintaining healthcare facilities.

PRESENTED BY ISSUE 21.4 www.healthbusinessuk.net

TECHNOLOGY

CLEANING

ICSs

CYBER SECURITY

CYBER FRAUD & THE NHS What are the key cyber threats that NHS organisations should be wary of?

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PLUS: FACILITIES MANAGEMENT | PROPERTY SERVICES | STAFF WELL-BEING

H Cambridge University Hospitals Cambridge University Hospitals has become the first in the country to use sophisticated technology which chooses between solar, battery and mains energy, depending on which is the most green at the time of usage. This is used to deliver the lowest possible carbon heating and air-conditioning for mums and babies at The Rosie Hospital. The technology, developed by Arriba Technologies, has led to a 60 per cent carbon reduction and represents a major step towards the trust’s highly ambitious, net-zero carbon future.

H Hillingdon Hospitals NHS Foundation Trust A project was set up by Hillingdon Hospitals to create an in-house catering ‘foothold’ in the Hospital main entrance to show what the NHS could do and to provide a premium quality meal & snack range, premium teas and coffees and a well designed, bright and comfortable seating area alongside a well stocked modern shop. ‘Bevan’s’ Shop and Cafe was the result, named after the founder of the NHS. Bevan’s has been a massive success with higher than expected income and excellent customer feedback.

H Hull University Teaching Hospitals Bosses at Hull University Teaching Hospitals NHS Trust have unveiled plans to create a solar panel field to power Castle Hill Hospital in Cottingham and reinvest savings in health care for future generations. First revealed in May, the solar panels will be created on fields owned by the trust with savings in energy costs then reinvested in hospital services to tackle waiting lists hit hard by the Covid-19 pandemic. All energy generated by the solar panels will be used to power the hospital as part of the trust’s commitment to reduce its impact on the environment.

H Northern Lincolnshire and Goole NHS Foundation Trust Work is underway to make Scunthorpe General, part of the Northern Lincolnshire and Goole NHS Foundation Trust, the first NHS hospital in England to use renewable geothermal power for its heating and hot water, helping to reduce the hospital’s carbon footprint by 60 per cent. Part of a £40.3 million programme of works across sites in Scunthorpe, Grimsby and Goole, the works are expected to save £1,012,653 and 5,036.83 tonnes of carbon every year – that’s the equivalent of 300 typical UK households.

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PRESENTED BY ISSUE 21.5 www.healthbusinessuk.net

CATERING

TECHNOLOGY

Patient Safety Award Awarded to the NHS Trust which has made great strides in providing a safe hospital environment for patients, and has taken action to reduce Hospital Acquired infections and mortality rates.

APPRENTICESHIPS

H Bolton NHS Foundation Trust DESIGN & BUILD

AN AGILE CONSTRUCTION SOLUTION Have Covid measures made modular builds a more attractive construction method?

With the highest ED attendance rates in Greater Manchester, Bolton NHS Foundation Trust has seen relentless demand and strain on its healthcare services. To tackle issues created by congestion within the ED, BFT built and implemented a new dedicated unit in February, the Clinical Assessment Unit. The CAU was launched with maximum capacity of 19 patients, operating seven days a week from 10am to 10pm, but is specifically designed for higher volume of patients with the primary goal to function as a single stream for acute medicine admissions.

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H Hull University Teaching Hospitals Having been published for more than 20 years, Health Business provides informative and authoritative articles on the wide range of topics in healthcare management. The magazine’s pages contain need‑to-know features, news and case studies that explain the administrative and commercial issues affecting healthcare and hospital management. Now published digitally by Public Sector Information, Health Business magazine provides information and resource to primary care trusts, NHS acute trusts, ambulance trusts, foundation trusts, strategic health authorities, government departments and independent hospitals/clinics. The magazine publishes regular contributions from leading NHS professionals, Department of Health ministers, industry analysts and those with an insight into healthcare provision, providing the reader with informative and timely material on the essential topics and practices affecting those working in NHS management and procurement. FURTHER INFORMATION Tel: 020 8532 0055 www.healthbusinessuk.net @HealthBusiness_

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Wards at Hull Royal Infirmary and Castle Hill Hospital were among the first in the country to use patient safety equipment made from recycled materials as part of Hull University Teaching Hospital NHS Trust’s mission to reduce its impact on the environment. The eco-friendly ‘slide sheet’ is used to move patients safely in their beds and protect their skin from tissue damage caused by friction and shear.

H Midlands Partnership NHS Foundation Trust The West Midlands Adult Eating Disorders Provider Collaborative, led by the Midlands Partnership NHS Foundation Trust, is a new way of working which offers a real opportunity to look at how services can be delivered differently. The Collaborative consists of five core partners together with people who use the service, their family and carers and other partner organisations. It provides adult eating disorder services serving a population of 4.5 million covering the West Midlands.

H Norfolk and Norwich University Hospital In March nearly 500 new beds were delivered to the Norfolk and Norwich University Hospital (NNUH) as part of a rolling programme to replace equipment used across the hospital. The delivery, initially, forms part of a £1 million investment that will see all beds, mattresses, trolleys, cots, chairs and wheelchairs replaced over the next few years. As well as being more comfortable, the beds are safer too, with 150 low-rise beds to help protect medium and high risk patients from falls.

H University Hospitals of Derby and Burton NHS Foundation Trust University Hospitals of Derby and Burton introduced the use of ‘Redirooms’ in its hospitals to prevent Covid contacts, reduce nosocomial infections and outbreaks, enhance patient flow across the emergency admission pathway and increase confidence in patients and staff. A positive outcome was a greater degree of positivity from staff in other wards to take patients into their care from the MAU ward, because they were assured that patients who had subsequently tested negative for Covid-19 had not been in contact with Covid-19 positive patients.

HEALTH BUSINESS AWARDS • 9th December 2021

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Patient Data Award The need for timely, effective information in healthcare is key to realising the benefits of the huge investments in NHS staff and buildings. This award will recognise the most innovative introduction of new technology for secure storage, retrieval and distribution of data throughout the NHS.

ISSUE 21.1 www.healthbusinessuk.net

BUILDINGS

HB AWARDS

FINANCE

H NHS Arden & GEM CSU NHS Bedfordshire, Luton and Milton Keynes CCG wanted to better understand healthcare consumption, outcomes and inequalities. Arden & GEM’s Advanced Analytics Unit developed the Segmentation Model Individualised Towards Health (SMITH) for BLMK. SMITH is a needs-based model which divides the population into 12 segments. Through use of the model, the BLMK system now has: a better understanding of patient populations; place based comparisons and benchmarking; a framework to simplify analysis; and a complete view of their entire population.

BREXIT

THE END OF THE TRANSITION PERIOD What does the end of the Brexit transition period mean for the health and care system?

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H East Lancashire Hospitals NHS Trust East Lancashire Hospitals NHS Trust, who provide maternity care across Blackburn, Burnley, Accrington, Clitheroe, Darwen, Rossendale, the Ribble Valley and Pendle, is rolling out a new digital system for parents-to-be to register their pregnancy and access their care notes. The new system is called BadgerNet - a full electronic patient record, which supports clinical and administrative management of the woman’s whole maternity journey. This will replace the current paper-based records.

H East Sussex Healthcare NHS Trust The introduction of a new digital system, called Nervecentre, in the Emergency Departments at Conquest Hospital and Eastbourne DGH, part of East Sussex Healthcare NHS Trust, means that paper patient records are now a thing of the past in these departments. The system allows information about a patient’s visit to the department to be stored electronically, and members of staff use specially provided mobile phones and tablets to input clinical information. H Midlands Partnership NHS Foundation Trust The Midlands Partnership NHS Foundation Trust is working alongside Agilisys to develop a business intelligence strategy that will enhance the trust’s data and analytics capabilities. The programme supports MPFT’s recently published digital strategy ambition that recognises how data and analytics can empower and inform service users, staff and partners with the necessary insights. The work will enable the organisation to have a single business intelligence tool that will propagate across the trust.

H South Tyneside and Sunderland NHS Foundation Trust Hospitals, GPs, community services, mental health specialists and adult social care all hold different electronic records about patients. Health and social care services in Sunderland are the first in the North East and North Cumbria to securely view and share vital medical information. The Great North Care Record project safely and securely connects patient information across a range of health and social care organisations throughout the North East and North Cumbria. It covers the 3.6 million people living in the North East and North Cumbria.

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HEALTH BUSINESS AWARDS • 9th December 2021

Hospital Security Award

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The critical assets of a hospital - its people, property, information and reputation - must be protected. This award will recognise hospitals that have made significant steps towards a safer environment for patients and workers through the implementation of a security policy which incorporates the latest advancements in CCTV, access control and other monitoring technologies.

H London Ambulance Service Ambulance crews in London have begun wearing body cameras to protect them from violent assaults and threats. The new kit was rolled out as part of a trial, starting in areas where London Ambulance Service staff and volunteers are considered to be most at risk, based on previous incidents. Figures from London Ambulance Service show there were 529 violent incidents between April 2020 and January this year. Those attacks include kicking, punching, headbutting, biting and spitting and there have also been 31 assaults with weapons. Meanwhile, during the same period, there were 834 incidents of verbal abuse and threats. As well as the cameras, London Ambulance Service has recruited two violence reduction officers and launched the #NotPartoftheJob campaign, as part of its ongoing work to protect staff and volunteers.

H Royal Manchester Children's Hospital A recent project has seen youth workers embedded in A&E departments across hospitals in Greater Manchester to engage with people who have been affected by violence. Launched at four Greater Manchester hospitals in May, ‘GM Navigator’ is a youth-focused project which sees a team of youth workers based in hospitals alongside dedicated clinical leads to support vulnerable young people aged 10 to 25 who are admitted to Emergency Departments because of violence. They will work with the young person for up to six weeks, helping them to access local support networks and prevent further violence. The project has been commissioned by the Greater Manchester Violence Reduction Unit (VRU) and is being delivered by the national charity, Oasis. Royal Bolton Hospital, Salford Royal Hospital, Manchester Royal Infirmary and Royal Manchester Children’s Hospital are involved in the 12-month pilot and researchers at Manchester Metropolitan University will evaluate the service.

H Chelsea and Westminster Hospital NHS A 2020 Survey revealed that 26 per cent of NHS staff had experienced at least one incident of abuse or harassment in the last 12 months. Despite initial concerns, the decision to introduce body worn cameras at Chelsea and Westminster has been successful in reducing acts of aggression. The devices have helped to de-escalate many incidents and have made staff feel more confident at work.

H Guy's & St Thomas NHS Foundation Trust With two internationally renowned hospitals, the Guy’s and St Thomas’ NHS Foundation Trust plays a key part in the lives of many Londoners. The security team, led by Jayne King, has over the years worked closely with Lambeth and Southwark police to tackle violence and antisocial behaviour towards staff and has been an early adopter of body worn cameras. Its Lone Worker system provides robust protection for community-based staff, who all receive face-to-face training sessions.

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Honeywell Security is a leading global provider of access control, intruder detection, video surveillance and integrated security solutions for commercial markets across Europe, the Middle East and Africa (EMEA). Giving our customers the power to make buildings healthier, safer and more secure by providing secure cloud-based ecosystems that are available at any time, from anywhere. The people of your community depend on you to deliver the care they need, 24/7. Honeywell helps protect your facilities around-the-clock so you can focus on your patients - who count on you every day of the week. As one of the world’s leading manufacturers of security technologies, Honeywell has been developing innovative security solutions for more than 50 years. That’s peace of mind for you — and the individuals, families and communities you serve. Healthcare and hospital security officials are tasked with proactively protecting hospital patients, visitors, and staff. As a result of the concerns surrounding the pandemic, hospital officials are adopting technologies that help people avoid touching as many things as possible. MAXPRO® Cloud makes it easier to manage and monitor critical security and business intelligence needs - on the go. This allows you to continue focusing on your bottom line, from wherever you need to be. FURTHER INFORMATION Find Honeywell solutions for your Healthcare business by contacting the UK team at: https://buildings.honeywell.com/ us/en/industries/healthcare

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TECHNOLOGY

CLEANING

ICSs

Ambulance Trust of the Year Award This award is presented to the Ambulance Trust that has embraced change and demonstrated a decrease in response times, the ability to provide treatment at the scene of an accident, and the provision of outpatient services.

H South Central Ambulance Service NHS Foundation Trust CYBER SECURITY

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A pioneering initiative led by South Central Ambulance Service is helping patients receive the right treatment more quickly and helping tens of thousands of patients avoid unnecessary transfers to emergency departments. The urgent care pathways project, established in 2019, sees ambulance service clinicians take a leading role in assessing and treating patients over the phone or in their homes when handling 111 or 999 calls and determining their next destination for ongoing care.

H West Midlands Ambulance Service West Midlands Ambulance Service is continuing its commitment to reducing its impact on the environment by taking delivery of two fully electric operational manager response cars. Following the launch of the UK’s first 100 per cent electric ambulance by the trust in October 2020, West Midlands Ambulance Service has worked with its partner, conversion specialist VCS of Bradford, to launch two all-electric zero emissions Jaguar I-Pace ambulance response cars which are in operation in Birmingham.

H Welsh Ambulance Service The Welsh Ambulance Service is to receive 84 new operational vehicles thanks to a £10.9 million investment from the Welsh Government. A further £1.6 million in funding is being allocated to the Emergency Medical Retrieval and Transfer Service (EMRTS) to expand the service into a 24/7 operation and establish the Critical Care Transfer Service. The funding is being used to fund three specialist critical care ambulances and will see investment in equipment to support the expansion of the EMRTS service.

H Yorkshire Ambulance Service Last year more than 23,000 emergency calls were made across Yorkshire last year regarding mental health, an increase of 17 per cent since 2018. Emergency departments are not always the most appropriate place for someone experiencing a mental health crisis and can add to their stress. The needs of these patients can often be met just as effectively, or even more so, in their own homes, in the community or with alternative care or services.

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HB AWARDS

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HEALTH BUSINESS AWARDS • 9th December 2021

Covid Response Award

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Awarded to the NHS organisation which has implemented swift and successful measures in order to cope with the Covid-19 pandemic.

H Barnsley Healthcare Federation To combat high Covid-19 prevalence BHF have provided support to all practices. A Covid-19 clinic was set up to support all symptomatic patients in Barnsley. As a direct result all practices have remained ‘cold sites’ meaning they have not had to see symptomatic patients. New ways of working that have had a direct benefit for practices and patients include: bulk PPE ordering for practices; extended hours services for all Barnsley residents. As of October 2021, 279,217 vaccines administered at hubs. It is estimated that £750,000 has been saved across the system.

ISSUE 21.2 www.healthbusinessuk.net

NHS ESTATE

NHS WORKFORCE

NHS FLEET

TECHNOLOGY

THE BARRIERS TO NHS TECH IMPLEMENTATION What does the techUK Ten Point Plan for Healthcare say about the direction of travel for health technology beyond Covid-19?

H Bolton NHS Foundation Trust During the initial rollout of Covid-19 vaccinations, the Bolton NHS Foundation Trust Covid Vaccination team came together from various areas of the trust in order to provide a highly successful service. Staff worked at pace and displaying high levels of collaboration, quality of care and a patient focus in order to deliver over 10,000 vaccinations over the period of several months. This also included support local health and social care workers within the local authority/community. The team, were instrumental in ensuring that local health and social care service were protected and feel as safe as possible.

H Mid and South Essex Health and Care Partnership To highlight Essex’s heroes throughout the pandemic, a campaign called MSE Big Thank You was designed by the Mid and South Essex Health and Care Partnership communications team. To identify a way of capturing the soul of the local response, a central campaign video was born. Mid and South Essex worked in partnership with a local community Facebook group called Essex Coronavirus Action Page, and, over 77,000 people watched the video in a matter of days after launch, with over 600 people sharing the video and over 13,708 engagements.

H NHS Shared Business Services Having successfully implementing business continuity measures at the beginning of the pandemic to ensure we could continue to provide critical services to more than 100 NHS providers and every CCG in the country, NHS SBS has been ensuring that employment, finance and procurement services are provided to the NHS organisations across the country that rely on them. This has involved aiding NHS SBS staff through remote working, a new well-being programme and additional flexible working.

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HEALTH BUSINESS AWARDS • 9th December 2021

Sustainable Hospital Award

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The environment in which people live and work, has a key influence on their health. This award recognises the NHS hospital that has made progress towards sustainability through the smarter use of energy, transport, waste management etc in order to strive towards a reduced impact of healthcare facilities on the environment.

H Hillingdon Hospitals NHS Foundation Trust The Hillingdon Hospitals NHS Foundation Trust has the secondlargest backlog of repairs for any hospital in the country with its buildings and infrastructure well beyond their expected life. Under such circumstances, sustainability and buildings carbon savings is challenging but the new sustainability team have turned it into an opportunity to bring efficiencies and improvements. This includes zero carbon emissions from electricity consumption, zero domestic waste to landfill, 25 tonnes of food waste turned into green energy, and mandatory sustainability awareness training course developed for all staff.

H Leeds Teaching Hospitals NHS Trust Leeds Teaching Hospitals NHS Trust has become the first NHS Hospital Trust to officially become Carbon Literate, allowing it to take an important step towards its goal of becoming one of the greenest NHS trusts in the UK. The trust’s Sustainability Team has been working closely with the Carbon Literacy Project since April this year as part of a new initiative to deliver the first Carbon Literacy training specifically focused on healthcare and the NHS, to help its staff become Carbon Literate. Amongst the pledges, LTH has promised to establish an energy reduction strategic steering group and write a carbon reduction strategy.

H Northumbria Healthcare The pandemic has resulted in a huge increase in the use of disposable face masks across society, not least in healthcare settings, and Northumbria Healthcare NHS Foundation Trust is currently using around 70,000 every week. Now, with Northumbria Healthcare having joined the first wave of NHS organisations to install a special recycling machine, masks worn by staff, patients and visitors at hospitals in Northumberland and North Tyneside are now being recycled.

H South Tees Hospitals NHS Foundation Trust South Tees Hospitals NHS Foundation Trust has become the first trust in England to achieve an international environmental management award for all its hospitals. The ISO 14001:2015 Environmental Management System is an international model designed for all organisations that demonstrate assurance to the environment and sustainability. It is regularly reviewed and audited by external auditors to ensure that compliance is maintained and continuous improvement is delivered.

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HEALTH BUSINESS AWARDS • 9th December 2021

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HEALTH BUSINESS AWARDS • 9th December 2021

Hospital Procurement Award

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Recognising the NHS Trust that has delivered value for money and increased efficiency through smarter procurement practice. The winning trust will demonstrate the success of partnerships and collaborations to achieve procurement excellence and cost effectiveness.

H Bolton NHS Foundation Trust Bolton NHS Foundation Trust is working with NHS Supply Chain on analysing purchasing data, patient requirements and product taste testing to identify areas where food and packaging waste can be reduced. By switching to the menu options that received the most positive feedback from both staff and patients the trust has seen food waste at ward level reduced to six per cent annually, which is estimated to save £100,000 per year. The trust, which orders 15,665 portions of food each week across one site of 24 wards, also switched to a supplier with a wider range of products to support dietary needs, including vegan, gluten-free and allergen-free.

H Medway NHS Foundation Trust It has become incredibly difficult to recruit into NHS procurement without taking individuals from other NHS trusts. During the Past 12 months the procurement team at Medway NHS Foundation Trust has made the conscious decision to engage with local schools and colleagues to inform the next generation of workers about the potential careers in procurement and other NHS back office roles. The team also hosts work experience students from local schools to demonstrate that procurement is a career that is worth getting into rather than falling into.

H Nottingham University Hospitals NHS Trust Nottingham University Hospitals NHS Trust spent £1.6 million on orthopaedic trauma products in 2019 and wanted to find out if it was possible to drive benefits by moving to different suppliers or by rationalising their supply base through a procurement process. The trust’s savings on orthopaedic trauma products through NHS Supply Chain has allowed it to reinvest in frontline staff, education and patient care. The organisation went from two major suppliers to one and is on target to save £850,000 in the first year, with a further £2.8 million savings predicted over the next four years.

H South Tyneside and Sunderland NHS Foundation Trust City Hospitals Sunderland NHS Foundation Trust and South Tyneside NHS Foundation Trust who merged in 2019 decided to undertake the orthopaedic project together with support from NHS Supply Chain. The organisation saved £458,060 annually after a change of supplier for hip and knee products for orthopaedic surgery. This is a saving of 30 per cent. They achieved the savings by going from seven different suppliers to one and rationalising the product range for surgeons.

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HEALTH BUSINESS AWARDS • 9th December 2021

PRESENTED BY ISSUE 21.5 www.healthbusinessuk.net

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Innovation in Mental Health Award Awarded to NHS organisations who have made strides to improve to the experience and overall care of its patients.

CATERING

TECHNOLOGY

APPRENTICESHIPS

H Cambridgeshire and Peterborough Foundation Trust DESIGN & BUILD

AN AGILE CONSTRUCTION SOLUTION Have Covid measures made modular builds a more attractive construction method?

NHS staff across Cambridgeshire and Peterborough now have access to a pioneering service providing specialist mental health care and support, with a multi-disciplinary team provides rapid psychiatric assessment and treatments, psychological therapies, and tailored occupational health support. Staff can access the service via referral from NHS trust occupational health services, or their GP.

H Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust PLUS: BARCODING | ESTATE MANAGEMENT | RECRUITMENT

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CNTW’s Involvement Service introduced a significant and new way of working in respect of our peer support workforce, with the provision of a dedicated Peer Support (Development and Well-being) Service, in 2020. The service is the first in the trust to pilot the I.ROC person led, facilitated self-assessment tool that seeks to measure recovery using the HOPE Model of well-being. After a successful submission to Health Education England, the trust was chosen to provide an educational programme in the region.

H Leeds Teaching Hospitals NHS Trust Leeds Teaching Hospitals NHS Trust is working with the Royal Horticultural Society to help hardworking NHS staff re-energise through the restorative power of ‘Vitamin G’. As part of the trust’s focus on reset and recovery following the decrease in coronavirus cases, LTHT is championing the importance of kindness, well-being, and self-care to ensure staff are rested, recovered, and ready to tackle the next big challenge.

H Mersey Care NHS Foundation Trust Within two weeks of the lockdown being introduced, Life Rooms, run by Mersey Care NHS Foundation Trust, transferred their health and well-being programmes online and supported patients and the local community via telephone or guided them to clinical support when necessary. Between April 2020 and March 2021, the initiatives included 461 Zoom learning sessions helping people with their health and well-being, which generated over 20,000 views.

H Yorkshire Ambulance Service Last year more than 23,000 emergency calls were made across Yorkshire regarding mental health - an increase of 17 per cent since 2018. In July, Yorkshire Ambulance Service began piloting a mental health response vehicle to provide dedicated support to patients who are in mental health crisis. Launched in the Hull area for an initial four-month period in April 2021, the vehicle is operated by ambulance staff who have had additional mental health training.

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HEALTH BUSINESS AWARDS • 9th December 2021

Outstanding Achievement Award

PRESENTED BY ISSUE 21.4 www.healthbusinessuk.net

Awarded to an NHS organisation that has achieved success in its role and brought benefits to the wider NHS through the dedication and expertise of its staff. TECHNOLOGY

CLEANING

ICSs

H Bolton NHS Trust Bolton NHS Trust has experienced considerable success in increasing the speed of diagnosis of patients and reducing delays to care through its electronic patient list implementation. Swift action by its R & D team has helped to provide vital data in early research to combat the Covid-19 Delta variant, while 2021 marked the tenth year of operation of its Neonatal Intensive Care Unit, which brings together staff from across Greater Manchester to care for over 650 families each year. The Trust is now in the process of securing funding an ambitious expansion programme which will provide up to 200 new beds.

H University Hospitals Birmingham NHS Trust Facing significant pressures during the Covid pandemic, staff across University Hospitals Birmingham NHS Foundation Trust main four hospital sites were unwavering in their focus on the needs of patients. Outstanding examples of community work include Covid vaccination programmes which target hard to reach groups. Hosting the Royal Centre for Defence Medicine, this year the Trust received Gold Employer Recognition Scheme for its services to Military staff. A new Ambulatory Care and Diagnostics Centre is due for completion in 2022.

H University Hospitals Sussex NHS Foundation Trust The merger of Western Sussex Hospitals and Brighton and Sussex University Hospitals took place in April this year, placing the new organisation in a strong position to move beyond the challenges of the coronavirus pandemic. Responsible for seven hospitals as well as numerous community and satellite services, progress has been made in a number of areas including long Covid research, HIV testing in the community and auditory implants. A new Urgent Treatment Centre, which expands A&E provision at the Royal Sussex County Hospital, is due for completion in Spring 2022.

H Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Currently rated as Outstanding by the Care Quality Commission, CTNW’s Home Education Support Service has this years seen progress in reducing the number of people from care homes admitted to hospital for avoidable reasons, while the Northumberland and North Tyneside Crisis Resolution and Home Treatment Team has offered high quality assessment and home treatment for people experiencing a mental health crisis. In April, the trust launched its Green Plan which sets out sustainability goals up to 2026. The redevelopment of Northgate Hospital in Northumberland will see it become one of 40 net zero hospitals.

H Northern Care Alliance NHS Foundation Trust The Northern Care Alliance NHS Foundation Trust is one of the largest in the country, employing more than 20,000 staff. Residents have seen considerable improvements over the last few years, recognised by the CQC. Challenges brought about by the pandemic have been handled diligently, with infection prevention and control measures highly regarded over the last six months. In particular, work to implement pioneering safety measures across EDs was exceptional.

Recognising excellence in the provision of NHS facilities

CYBER SECURITY

CYBER FRAUD & THE NHS What are the key cyber threats that NHS organisations should be wary of?

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HEALTH BUSINESS AWARDS • 9th December 2021

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Thank you We would like to say a massive THANK YOU to our partners and sponsors who have contributed greatly to making the Health Business Awards a huge success this year. Honeywell Commercial, Chris Gardiner Philips Monitors, Paul Butler Lilac Gecko PR, Vanessa Burrows Debt Recovery Plus, Stewart Clure Debt Recovery Plus, Samantha Wilson

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HEALTH BUSINESS AWARDS • 9th December 2021

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Next Year

Make sure you submit your entries for next year’s Health Business Awards. Keep a look out on our website for more details. To be a sponsor for next year’s awards please email: karen.hopps@psigroupltd.co.uk

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Recognising excellence in the provision of NHS facilities

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Thank you to our headline sponsor:

Health Business Awards 2021

Articles inside

Innovation in Mental Health Award

Hospital Procurement Award

Sustainable Hospital Award

Covid Response Award

Transport & Logistics Award

Healthcare Recruitment Award

NHS Collaboration Award

Patient Safety Award

Healthcare IT Award

Hospital Building Award

Telehealth Award

Hospital Security Award