USE Trade Officer/Administrator Handbook by The Salvation Army: SAconnects

The USA Eastern Territory

Supplies and Purchasing Department Officer and Administrator Handbook— How to Leverage All Trade Products & Services

The Supplies and Purchasing Department exists to serve all aspects of mission and ministry in the USA Eastern Territory. Everything we do is motivated by your ministry. Enclosed are materials to help those we serve navigate and leverage all of our products and services to the best of their ability. This includes all aspects of Uniform Plans and Vendor Programs that have been negotiated on a national level to save the organization valuable resources. Please review all of the materials and reach out to let any USE TRADE team member know how we can best assist your local ministry. Call me day or night to assist you - my mobile phone is always on and I’m ready to help!

Sincerely, Aaron VanderWeele Director of Supplies and Purchasing USA EASTERN TERRITORY O: 845.620.7443 M: 914.393.7431

DIRECTOR OF SUPPLIES AND PURCHASING

TRADE STORE

Aaron VanderWeele (845) 620-7443 Aaron.VanderWeele@USE.SalvationArmy.Org

USE.Trade.Uniforms@USE.SalvationArmy.Org (845) 620-7423

PURCHASING/OPERATIONS Randy Butts - Manager (845) 620-7413 Randy.Butts@USE.SalvationArmy.Org

Eric Bennett (845) 620-7422 Uniform Coordinator & Sr. Sales Associate Eric.Bennett@USE.SalvationArmy.Org Noelia Camargo Noelia.Camargo@USE.SalvationArmy.Org

(845) 620-7429

Sarah Rondon - Office Assistant (845) 620-7409 Sarah.Rondon@use.salvationarmy.org

TRADE TAILORING

SALES & MARKETING

Maria Blossomgame - Tailor (845) 620-7406 Maria.Blossomgame@USE.SalvationArmy.Org

Mark Baker - Manager (845) 620-7408 Mark.Baker@USE.SalvationArmy.Org CUSTOMER SERVICE USE.Trade@USE.SalvationArmy.Org Kevin Henriquez - Manager (845) 620-7407 Kevin.Henriquez@USE.SalvationArmy.Org Claudia Suarez (845) 620-7411 Claudia.Suarez@USE.SalvationArmy.Org Kathleen D’Andrea (845) 620-7481 Kathleen.D'Andrea@USE.SalvationArmy.Org

WAREHOUSE Juan Germosen - Manager Juan.Germosen@USE.SalvationArmy.Org

(845) 620-7417

Raju Joseph - Shipping Raju.Joseph@USE.SalvationArmy.Org

(845) 620-7418

Rich LaLuz - Receiving Richard.LaLuz@USE.SalvationArmy.Org

(845) 620-7419

Paul Marcus - THQ Mail Services Paul.Marcus@USE.SalvationArmy.Org

(845) 620-7446

Contents UNIFORMS What is the Soldier’s Uniform Assistance Plan? How do I Order a Uniform on the Soldier’s Plan? What is the Officers’ Uniform Assistance Plan? What is the Officer Uniform Replacement Program? Trailoring Services Frequently Asked Questions

5 7 9 11 13 15

CUSTOMER SERVICE

Trade Account Relationships GIFT CERTIFICATES

DROP-SHIP SERVICES

Programs and services that Trade coordinates for all commands SALVO DESIGNS 21 Customizable event tents & backdrops, large/small banners, posters, breezy flags, table throws & more CUSTOM AWARDS & PLAQUES Unlimited variety in customizable awards for recognition services

NAME BADGES Recently had a change of appointment or new addition to your staff? We coordinate the name badge program

THANK YOU BAG PROGRAM 34 Our vendor ships directly to you for food program handouts, thrift store checkouts. APPROVED TRADE VENDOR DISCOUNTS 35 Nationally contracted pricing on mission essentials - how to maximize your savings Food program at your command? Leverage the Provista contract via US Foods & Sysco Facilities services, safety and sanitation? The Salvation Army has national contracts with Grainger, Cintas, ECOLAB Hosting a special event or program? Our national contract with 4Imprint offers unbeatable pricing and access to any promotional product Vacation Bible School, Summer Day Camps, After School Programs? Leverage our national pricing on essential supplies through Fun Express (Oriental Trading Co.) and DollarDays Need Office Products, Breakroom Supplies, Office Furniture? The Salvation Army has an incredible savings program through Staples Advantage and Office Depot Moving? Leverage the corporate discount program through PODS and Penske Trucks 3

What is the Soldier’s Uniform Assistance Plan? • The Soldier’s Uniform Assistance Plan (SUAP) is a program designed to share the cost of a uniform for soldiers. • The SUAP is governed by Minute No. 14A • The breakdown of costs is as follows • 25% THQ • 25% DHQ • 25% Corps • 25% Soldier • The THQ portion is billed at the time of purchase • The remaining portions are billed as one total 75% charge to the corps • A letter is attached with your invoice to be submitted to DHQ to be reimbursed for their 25% portion • The soldier’s 25% portion is paid directly to the corps • The soldier does not make any payment to Trade for their uniform • There are two types of plans available • Summer Plan • This plan covers a shirt/blouse, pants/skirt, loops, hat/cap, tie, and belt • The minimum to qualify is a shirt, pants/skirt, and shirt loops • Full Plan • This plan includes the same as above with the addition of a tunic • The minimum to qualify is a tunic and pants/skirt • Soldiers are eligible every five years to utilize the plan • Trade cannot determine eligibility

How do I order a uniform on the Soldier’s Plan? There are two options for ordering: • Email • You can send an e-mail to USE Trade Uniforms on Outlook • Include the following • Name of Soldier • Type of Material (polyester or tropical) • The size of the uniform • Any accessories needed (tie, belt, hat) • If the sizes are unknown, you can request a measuring guide and form. Instructions, with pictures, are given on how to measure so we can determine a size. • In person • Call the store (845-620-7423) to schedule an appointment to come in • Tailoring services are available via appointment only • If no tailoring is needed, uniforms will be purchased “Off the Rack” • Dressing rooms are available for items to be tried on. No phone orders are accepted for soldier uniforms

What is the Officer’s Uniform Assistance Plan? • The Officer’s Uniform Assistance Plan is designed to share the cost of uniform supplies for Officers • The Officer’s Plan is governed by Minute No. 30N • What is included? • Shirts/Blouses • Pants/Skirts • Sweaters • Uniform Hats/Caps • Ties • Belts • Jackets • Uniform Trim • $110.00 of alterations per year • This amount is covered 100% by your appointment or the Officer’s Uniform Replacement Program • Anything beyond this amount is the personal responsibility of the officer • How does the plan work? • If you have a corporate card • 75% of the cost of uniforms is charged to your corporate card • 25% of the cost is paid personally • If you do not have a corporate card • 100% of the cost is paid personally • A letter will be given with your receipt authorizing 75% reimbursement to be drawn from official funds • How do I order and utilize the plan? • E-mail your order to USE Trade Uniforms on Outlook • Include details of what you would like to order including sizes • It is the officer’s responsibility to provide payment information to Trade • No officer uniform items can be billed to your appointment • Schedule an appointment to come in and shop in person • No phone orders are accepted for Active Officers 9

What is the Officer Uniform Replacement Program? • Every (3) years, Officers are eligible to receive a free uniform • All officers in the Eastern Territory are placed into 1 of 3 groups • When your group is eligible, you will receive an e-mail from USE Trade Uniform Replacement with detailed instructions and order forms • Uniforms can be ordered via e-mail or in person at the Trade Store • What is included? • 1 Tunic with trim • 2 trousers for men/combination of 2 skirts and/or pants for women • 2 shirts/blouses • 1 set of shirt loops • $110.00 of alterations • Anything beyond this amount is 100% the responsibility of the officer • This is a shared amount with the Officer’s Uniform Assistance Plan • If amount has already been used, alterations will not be paid by the program • Shipping and handling • You may choose tropical or polyester material • Tunics and pants/skirts must be the same material • Eligibility expires on December 31 of year of notification

Tailoring Services • Tailoring services are available for both officers and soldiers • Tailoring is available via appointment only • Tuesday, Wednesday, and Thursday appointments preferred • Tailoring is done based on Salvation Army requirements and standards Officer Uniform Tailoring • Officers are granted $110 per year for tailoring of uniforms • This amount is paid 100% by official funds • Corporate Card • Full reimbursement if no corporate card • Uniform Replacement Program • Any tailoring above this amount is the personal responsibility of the officer

Soldier Uniform Tailoring • Tailoring is included as part of the Soldier’s Assistance Plan • Limited to sleeve adjustments, hems, and waist in/out • Additional alterations are the responsibility of the soldier

Frequently Asked Questions My uniform doesn’t fit! What do I do? • A return/exchange form is included with all mail orders • Mail the uniform back to Trade according to the form • Our return window is 30 days from receipt of order • Items must have tags and original packaging • Items must be unworn and unaltered (trying on for fit is fine) • Customers must call with their credit card information to pay for shipping the exchanges back to them My epaulets don’t fit on my tunic! Help! • Epaulets cover multiple size tunics • The snaps do not always come in the perfect spot on the tunic • You will have to move the snaps on the tunic to match the epaulet How do I get trim when I am promoted to a new rank? • The uniform department receives notification of all promotions • You will receive an e-mail requesting your tunic size • 1 set of tunic epaulets will be sent free of charge • Any shirt loops or extra epaulets must be ordered separately using the Officer Plan I don’t know the size for my soldier. Can we send measurements? • A measuring guide is available upon request • Our tailor can determine the correct size based on the measurements Can I buy items for other officers? • Yes, however uniform trim for higher ranks may not be purchased Do I need to come with my soldiers to the Trade Store? • It is greatly preferred that you come • Soldiers are not permitted to purchase any insignia without notification from the corps officer • The officer can send an e-mail to USE Trade Uniforms or send a letter with the soldiers • Nothing can be charged to a corps account with the permission of the officer I lost my receipt. Can it be reprinted? • The original register receipt cannot be reprinted • A printout can be made that will suffice for reimbursement / SmartData purposes 15

SAMPLE TRADE ACCOUNT STATEMENT STATEMENT

Statement Date: 2/28/2022 Account Number: TR012345 Page:

THE SALVATION ARMY-XYZ COMMAND XYZ General Account 1234 Imaginary Avenue Imaginary, NY 12345

Document SSI124797 SSI124585 SSI124586 SSI124588 SSI124778 SSI124696 SSI124834 SSI125016 SSI125024 S0001-P0002-106106 SSI125400 SSI125405 SSI125858 SSI125697 SSI126125 SSI126113 SSI126428 SSI126527 SSI126624

Date 10/4/2021 10/6/2021 10/6/2021 10/6/2021 10/12/2021 10/13/2021 10/20/2021 11/2/2021 11/2/2021 11/4/2021 11/18/2021 11/18/2021 12/1/2021 12/9/2021 12/13/2021 1/12/2022 1/31/2022 2/18/2022 2/28/2022

Terms Net Net Net Net Net Net Net Net Net Net Net Net Net Net Net Net Net Net Net

30 Days 30 Days 30 Days 30 Days 30 Days 30 Days 30 Days 30 Days 30 Days 30 Days 30 Days 30 Days 30 Days 30 Days 30 Days 30 Days 30 Days 30 Days 30 Days

Code Invoice Invoice Invoice Invoice Invoice Invoice Invoice Invoice Invoice Invoice Invoice Invoice Invoice Invoice Invoice Invoice Invoice Invoice Invoice

Debits

Credits

Balance

188.16 17.50 4.50 22.25 49.90 57.25 6.09 73.57 1,791.86 120.00 157.83 19.71 48.75 392.08 120.82 34.75 43.06 82.82 431.15

188.16 205.66 210.16 232.41 282.31 339.56 345.65 419.22 2,211.08 2,331.08 2,488.91 2,508.62 2,557.37 2,949.45 3,070.27 3,105.02 3,148.08 3,230.90 3,662.05

SAMPLE OF CREDITS/DEBITS STATEMENT

Statement Date: 2/28/2022 Account Number: TR012345 Page:

THE SALVATION ARMY-XYZ COMMAND XYZ General Account 1234 Imaginary Avenue Imaginary, NY 12345

Document 19158 19707 SSI126551

Statement Balance

3,662.05

Date 9/3/2019 6/15/2020 2/18/2022

0.00

Terms

Net 30 Days

Payment Payment Invoice

Debits

84.10

Credits 33.33 50.94

Balance -33.33 -84.27 -0.17

3,662.05

Statement Balance

Code

84.10

84.27

-0.17

Trade Account Relationships Placing order 1. Contact Customer Service • Claudia Suarez (845) 620-7411 • Kathy D’Andrea (845) 620-7481 2. Emailing your order • USE.Trade@use.salvationarmy.org Purchase Options 1. Corporate Card 2. Personal Credit Card 3. Bill to Trade Account Corporate Card • Accounts do not build up overdue invoices. Trade Account • Important to submit invoices to your Finance Dept. • Review attached statement. • Credits to Debits. • Contact Kevin Henriquez, Customer Service Manager, to discuss or review any Trade Account charges, statements, credits at (845) 620-7407. Personal Credit Card • Submit invoices to through smart data.

Give the gift of top-quality Salvation Army merchandise with a Gift Certificate from USE Trade! mber GiŌ CerƟĮcate Nu

GIFT CERTIFICATANEDISE ONLY

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ENT MERCH

No. MY THE SALVATION AR G DEPT. SIN SUPPLIES & PURCHA S.A. U. , RY ITO EASTERN TERR

LE* *NON TRANSFERAB S* *NO CASH REFUND

______________ _ $ ____________ __ __ __ __ __ __ __ ______ AMOUNT:_______ _ ________________ ________________ __ __ __ __ __ __ __ __ PURCHASED BY: __ _________ ________________ __ __ __ __ __ __ __ __________ ISSUED TO: ______ _______________ ________________ __ __ __ __ __ __ : TURE Trade Secretary) AUTHORIZED SIGNA (Eastern Territory partment!

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terms and conditions apply, no cash refunds, not transferable

Write use.trade.uniforms@use.salvationarmy.org or call (845) 620-7423 for more information!

Gift Certificates • Gift Certificates are available to purchase for use in the Trade Store • Purchases are made through the Trade Store in person or e-mail to USE.Trade.Uniforms@use.salvationarmy.org • Any denomination is available • Certificates can be used for anything sold in the store • The amount would be applied to the officer’s personal portion on any uniform items • A credit slip will be issued if the whole certificate is not used • Great to purchase as gifts/rewards for employees and soldiers

Drop Ship Services Several programs are available that provide needed products for the ministry. Some examples of these programs are Name Badges, Angel Tree Tags, Thank You Bags, Custom Awards & Plaques, and Salvos Designs. We currently have two methods to place these orders, dependent on the service provided by the vendor. Order Forms/Email • Currently Name Badges, Angel Tree Tags, and Thank you bags fall in this category. • You can find order forms on the Territory online bulletin board (https://inform.usaeast.org/bulletins) where we will routinely post. They will also be sent out periodically in emails and physical copies will be sent in our annual packet that is sent during the summer. • Simply complete the form and email it to Customer Service (USE.Trade@USE.SalvationArmy.org). • Name Badges are used as an ID and have three main options for logo’s though other options may be possible, for example ARC or EDS. • Angel Tree tags are used during the Christmas Season, the summer packet will have the current designs and pricing. • Thank You bags are plastic grocery type bags with The Salvation Army logo. They are currently not available for use in New York State due to plastic bag laws. You will be responsible for knowing your local laws governing the use of products. Website Ordering • Currently both the Custom Awards & Plaques (https://www.sa-awards.com) and the Salvo Designs (https://salvodesigns.abettersign.com) offer website services. • Visiting these websites, you can place your order directly with the vendor who will ship directly to you. You will later be billed by Trade for the purchases. • Custom Awards & Plaques allow you to create your own awards and plaques, complete with logos, wording, and engraving. They have dozens of logos on file and can work with you on creating something completely custom you may need for your events. • Salvo Designs offers various forms of signage including banners, tents, and signs to name a few. They are in the process of expanding their catalog as well. 20

Visit SalvoDesigns.com to explore today!

NEW!

Gifts,Awards & PlaquesProgram

Fully customizable however you want!

Thousands of options available - perfect for Advisory Board recognitions, Employee highlights, Volunteer Celebrations and much more! The process is simple! Here’s how it works - 5 easy steps!

1 2 3 4 5

Visit www.sa-awards.com Enter User Name: east Password: east Create whatever you want Place your order on the website - no money is taken at the time of your order Your order ships from our vendor & Trade handles billing

! s e g d a B e m a N NEW

Available now from Trade! —previous versions no longer available

CHOICE OF 3 LOGOS

• 1 line $9.00, 2 lines $11.50, 3 lines $14.00, 4 lines $16.50, 5 lines $18.50, • Several options for backing— safety pin, magnetic, double clutch • Magnetic back add $6.00 • Allow 2-3 weeks for delivery

SHIELD

DTMG

EDS

THE OFFICIAL EASTERN TERRITORY NAME BADGE ORDER FORM Allow 2-3 weeks for delivery Cost:1 line $9.00, 2 lines $11.50, 3 lines $14.00, 4 lines $16.ϱϬ͕ ϱ ůŝŶĞƐ Ψϭϴ͘ϱϬ͕ DĂŐŶĞƟĐ ďĂĐŬ ĂĚĚ Ψϲ͘ϬϬ

PLEASE PRINT CLEARLY OR TYPE – PRICES SUBJECT TO CHANGE Badge #1

Badge #2

Line 1 __________________________________

Line 2 __________________________________

Line 3 __________________________________

Line 4 __________________________________

Line 5 __________________________________

(Lines 4 & 5 for 3x1.5 size only)

Logo: Shield ____ DTMG ____ EDS ____

Size: 3x1 ____ 3x1.5____

Color: Silver ___ͺͺ ůĂĐŬ ͺͺͺ__

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Bill to: _________________________________

Ship to: ________________________________

Buyer: _________________________________

ƩĞnƟŽŶ ƚŽ͗ ͺͺͺ_________________________

Address: _______________________________

City: ______________ State: ____ Zip: _______

3x1.5 ǀĂŝůĂďůĞ ŝŶ BlaĐk or Silver Shield, DTMG, or EDS Logo

3x1 ǀĂŝůĂďůe in BlaĐk or Silver Shield or EDS Logo Only

Email ConĮrmaƟŽŶ: _____________________________________________________________________________

ŵĂŝů ĐŽŵƉleted form to: USE.Trade@h^ ͘^ĂůǀĂƟŽŶ ƌŵǇ͘ŽƌŐ or Fax to: (845)620-7751

NEW PRICING Approved by The Salvation Army for use in your stores!

Salvation Army T-Shirt Bags

11.5" x 6" x 21" ONLY $26.95 per case of 1,000

18" x 8" x 30" ONLY$32.95 per case of 500

Dear Partners in Ministry, The precious financial resources of the Army have never been more important than now. It is absolutely essential that we partner together to save money! This Approved Trade Vendor brochure highlights the most important national programs that exist to save you money. These companies offer everything below and more! PPE Supplies Cleaning Products and Services EDS Supplies Food Programs via U.S. Foods and Sysco Shipping products and services via FedEx and UPS Gifts for Visitation Promotional Products – anything you want to create for your event or your staff Toys, Backpacks and supplies for after school programs Moving Supplies Fuel Clothing Please take time to review this brochure. Keep it in a safe place where you can refer back to it – if you have any questions about the companies or programs, contact me directly. We all have to do our part to maximize savings – these programs have special discounts designed specifically for The Salvation Army. Let’s work together to leverage the full benefit of our corporate buying power! Stay safe and God bless you. Aaron VanderWeele Director of Supplies and Purchasing Our Mission is Your Ministry!

4 IMPRINT SALVATION ARMY PROMO PRODUCTS AND MORE... 4imprint is your approved promotional products vendor for Salvation Army logo’d items. If you have a special event, contact Andy at 4Imprint for any custom logo and promo products! Work directly with 4 Imprint to create the perfect product and leverage SA only discounts and low pricing. Web Site: www.4imprint.com/salvationarmy Shop thousands of items and Save! • FREE 1st color set-up • FREE 24 hour service – $40 value! • SAVE an additional 5% off our already guaranteed low prices Our National Account Manager is dedicated to serve you — he and the entire 4Imprint Team is here to make your event look polished and professional! Andy Sabatke National Account Manager, 4imprint 101 Commerce St • Oshkosh, WI 54901 888-234-5777 OFFICE • 877-725-8659 FAX andys@4imprint.com

DOLLARDAYS WHOLESALE PRODUCTS TO SUPPORT YOUR MISSION DollarDays has been a trusted supplier and approved trade vendor with The Salvation Army for nearly 10 years. We are continuously working to help you stretch your donation dollars, allowing you to serve more people in your community. With over 30,000 products, DollarDays has what you need, including: • PPE (Face Masks, Sanitizers, Gloves & more)

• Baby (Diapering, Clothing, Feeding & More)

• Backpacks & School Supplies

• Disaster Preparedness & Relief Supplies (First Aid, Home & Family Recovery, Cleanup Items & Food Programs)

• Toys & Games • Hygiene Products & Personal Care • Fleece Blankets & Bedding • Clothing & Shoes • Winter Apparel & Outerwear

• Arts, Crafts & Camp Essentials • Nursing Home & Rehabilitation Center Supplies • Home Essentials & Cleaning Supplies

Salvationists receive FREE SHIPPING on every order over $199. Our dedicated sales team is ready to assist you every step of the way. Call us today to start your order. Call: (866) 969-7742 x1

Email: sales@dollardays.com

Shop online 24/7: http://sa.dollardays.com

ECOLAB CLEANING, SANITIZING, FOOD SAFETY AND INFECTION CONTROL PRODUCTS AND SERVICES Ecolab is the global leader in cleaning, sanitizing, food safety and infection control products and services. Ecolab delivers comprehensive programs and services to the foodservice, hospitality, healthcare, food and beverage processing, government and education, retail, textile care, commercial facilities, and vehicle wash industries. INSTITUTIONAL CUSTOMER SERVICE: 1-800-352-5326 Cleaning and sanitizing products, programs and services for the foodservice, hospitality, healthcare, retail and building services PEST CUSTOMER SERVICE: 1-800-325-1671 Service and technology for the detection, identification, elimination and prevention of pests in commercial facilities.

Benefit from specialized Salvation Army National Contract pricing!

THE CORPORATE SUBSIDIARY OF ORIENTAL TRADING® COMPANY

ORIENTAL TRADING / FUN EXPRESS Fun Express is the Corporate Purchasing side of Oriental Trading. It includes 95% of the items on Oriental Trading. • 20% Discount off current Oriental Trading catalog prices • FREE Ground Shipping on orders $125 or more • $9.95 Ground Shipping on orders less than $125 • Centralized Purchasing Options • Program Savings 365 Days/Year – No Codes Needed • Dedicated Corporate Support Team – 800-228-2003 To Create Your Account: www.funexpress.com/salvation-army Email: Orders@FunExpress.com Phone: 800-228-2003 Fax: 800-228-1002 If you have any trouble our National contact is: Karen Nun National Sales Representative Fun Express – Corporate Accounts (800) 541-8200 (402) 939-3059 knun@funexpress.com

INDUSTRIAL SUPPLIES Salvation Army & Grainger MRO Agreement DON’T MISS OUT ON GREAT SAVINGS Use your Salvation Army agreement today and take advantage of product discounts and benefits including: • Additional discounts on 10 categories and even deeper discounts on more frequently purchased products • Prepaid freight • KeepStock® Inventory Management solutions help you save time, money and space www.Grainger.com Contact: Tabatha Hagy, National Accounts Contract Manager 1401 S Mint St, Charlotte, NC 28203-4135 Cell: 704-621-8917 Customer Service: 800-472-4643 tabatha.hagy@grainger.com • Minimum 15% off all Grainger catalog and online products • Deeper discounts on frequently purchased products • Many items with deeper discounts off each price as listed on Grainger.com® • Access to over 1.4 million products • Real-time product availability and order tracking • Prepaid freight on orders shipped via ground transportation1 • Real-time product availability and order tracking 40

PENSKE TRUCK RENTALS Penske and The Salvation Army have partnered to provide our SA units discounted rates on Truck Rentals. Below you will find further details with links to flyers detailing the program. Take advantage of the National Contract Pricing Today! Call 1-800-Penske-1 (800-736-7531) and an experienced customer service representative will assist with all your rental needs. The Salvation Army-National Headquarters • Reference your NRA Acct. #4800. • Confirm your location. • Confirm your what Salvation Army Region (territory/division). • If you are tax-exempt, please forward a copy of your form (Trade can also supply this). • PO Requirement: First & last name of the caller.

EXPLORE COST SAVINGS THROUGH YOUR NATIONAL CONTRACT. MOVING OR NEED A TRUCK? CONTACT PENSKE TODAY!

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Restroom supplies

Scrubs

Microfiber towels

Disposable face masks

Uniforms

LC LE AN IN E SS E N T I A

Cleaning wipes

Disposable gloves

Isolation gowns

Microfiber mops

Fabric face masks

Our on-site services clean and/or apply sanitizer or disinfectant to help eliminate germs, bacteria and viruses with a process that conventional tools and in-house staff cannot achieve.

Cintas UltraClean® restroom cleaning

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Keep your Salvation Army site clean, stocked and prepared Our commitment to meeting expectations for a clean, safe business has never been stronger. Make sure you exceed those expectations, and give our customers and employees peace of mind, with the help of essential products and scheduled service visits from our approved vendor, Cintas.

M AI N TEN A N CE UN MAINTENANCE UNIFORMS IFO R MS A N D APPAREL A PPA R E L AND

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Ƒ EElectrostatic lec tros tatic D Disinfectant isinfec tant S Service er vice Disinfectant Spray Ƒ SSurface ur face D isinfec tant S pray Spray Ƒ Su Surface r face Sanitizer Sanitizer S pray Ƒ CiCintas ntas UltraClean UltraClean + D Disinfectant isinfec tant Ƒ CiCintas ntas UltraClean UltraClean

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RESTROOM R E S T R OOM Z ZONE ON E

Ƒ HHand and Soap Soap an and d Sanitizer Sanitizer Ƒ PPaper ap er T Towels owels / Toilet Toilet P Paper ap er Ƒ RRestroom es troom Mats Mat s Ƒ AAuto uto Drip D r ip / A Auto uto Flush Fl u s h Ƒ AAirir Freshener Freshener / S Scent cent Clips C li p s

FIRST F IRST A AID ID & S SAFETY A FE T Y

SUPPLY SU PPLY CLOSET CLOS E T

Ƒ CChemical hemical Dispensing Dispensing System Sys tem Ƒ RReady-To-Use eady-To - Use S Spirit pirit Disinfectant Disinfec tant Ƒ DDual ual Chamber Chamber Mop Mop Bucket Bucket Ƒ MMicrofiber icrofiber T Towels owels Ƒ TTrash rash Can Can Liners Liner s

SAFETY S A FE T Y SUPPLIES SU PPLI E S AND AND P PPE PE

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ACIL IT Y SERVICES SER V I CE S | F FIRST IRS T A AID ID & S SAFETY A FE T Y | F FIRE IRE P PROTECTION ROTEC TI O N | FFACILITY

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Booking an order is easy with PODS! PODS is honored to provide service to Officers and Affiliates of The Salvation Army. Whether you wish to place a C.O.D., credit card, or direct bill order with us, just a few simple steps will ensure a smooth order process. Plus, you save 10% on initial delivery, first month’s storage and long distance transportation fees! For C.O.D. orders - Call your dedicated PODS Corporate Client Services Team at 888/901-4930, and let them know you’re with The Salvation Army. Your account representative will enter a quote for you, and provide instructions on mailing your payment to us. Once your payment is received, your account representative will contact you to complete your order. For Credit Card orders – Call your dedicated PODS Corporate Client Services Team at 888/901-4930, and let them know you’re with The Salvation Army. Your account representative will process your order using your credit card for payment. *** Please note - In order to receive tax exempt status, if a credit card is used it must be a card issued to the Salvation Army, and not a personal credit card. For Direct Bill orders – The Salvation Army has been pre-approved for billing from PODS, eliminating the need for credit references and credit review. Call your dedicated PODS Corporate Client Services Team at 888/901-4930, and let them know you’re with the Salvation Army. Your account representative will need the following document in order to establish an account for the Salvation Army Office to be billed. Please note it may take up to one week to set up your direct bill account once the completed form is received. Once your account is established, your account representative will contact you to complete your order. Document required for Direct Bill set up –

• Direct Bill Account Application Form – Available at www.pods.com/salv

MOVE. STORE. SAVE. NATIONAL CONTRACT DISCOUNT ON PODS MOVING & STORAGE! TO PLACE AN ORDER, PLEASE CONTACT: PODS Moving & Storage Specialists Team Customer Service PH: 888/901-4930 Customer Service EM: SalvationArmy@pods.com Customer Service Hrs: Monday – Friday, 8:00 AM – 8:00 PM EST

• Contactless delivery and pick-up • We do the driving • You control the schedule • Flexible, easy storage options • Packing and loading help available • 10X fewer damage claims vs. traditional movers.** • Dedicated program landing page with helpful information – www.pods.com/salv * For local moves, offer includes 10% off initial local delivery and first month’s storage, except when better discounts are in place locally. For moves between two-different PODS company-owned and/or franchise locations, offer includes 10% off first month’s storage, initial delivery and the cost of long-distance transportation. Must mention promotional code at time of order. Available for a limited time only at participating locations. Offer void where prohibited by law. Cannot be combined with any other offer. Discounts do not apply to any extended delivery fees, if applicable. Please call or visit the PODS’ website for service locations. **According to the AMSA (American Moving & Storage Association) ©2020 PODS Enterprises, LLC. PODS® is a registered trademark of PODS Enterprises, LLC.

Office Depot’s nationwide network of retail locations and delivery centers provide you with unparalleled support when you need it.

✓ New and Enhanced pricing ✓ Office Products, Breakroom supplies and more ✓ Share top brands and product enhancements ✓ Highlights core products for biggest savings New Hands-on Account Manager— ✓ Beth Moran, to help guide you to best pricing, products, account options

✓ Next-day delivery service on most items Contact: Beth Moran Major Account Manager | Office Depot, Inc. Beth.Moran@officedepot.com

Have questions about the Enhanced Office Depot program? Contact USE Trade: P: 845-620-7413 or 845-620-7409 E: use.trade@use.salvationarmy.org

Staples® is truly excited to serve as an Approved Trade Vendor for The Salvation Army! Your program benefits include: • Access to the national brands you prefer, plus value-priced options • Pricing tailored for your organization's needs • One stop shop for all your business essentials • A dedicated Account Management team to help manage your program • Customized reporting so you'll see what you're buying and saving • Easy online ordering on staplesadvantage.com • Fast, free delivery WE ARE MORE THAN OFFICE SUPPLIES:

YOUR GO-TO TEAM: Inside Key Account Manager For obtaining your user ID/login credentials, details on your customized program, or special product and project needs:

Amy Lynn Brown 407-475-4270 amylynn.brown@staples.com

Customer Success Consultant For quotes and account maintenance: Nikki Schultz Nikki.Schultz@staples.com 608-406-3812 Customer Service For help with urgent inquiries, expedited orders and billing issues. Available Monday through Friday, from 8am to 8pm ET, 877-826—7755 or support@staplesadvantage.com

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Do you have a food program? • Provista generally shows 14% savings to Salvation Army Commands with feeding programs. • Contact Trade today for a cost study! • Save valuable SA resources!

WHO CAN PARTICIPATE? Salvation Army Adult Rehabilitation Centers, Camps, and Units with or without kitchens can benefit by your participation with Provista. HOW TO BECOME A CUSTOMER. You are already set up as a customer. We offer a no commitment comprehensive cost analysis to compare your current purchases to our contracted price. Our distributors include US Foods and Sysco. DISTRIBUTION OPTION FOR DAIRY. Dean Foods: A full-service dairy program that offers a complete line of dairy products from local dairy companies you know and trust. Serving more than 25,000 health care and food management customers nationwide, they handle direct delivery to your facility, stocking and rotating products for freshness, and full credit on any products not used by expiration date.. CATEGORIES IN THE FOOD PROGRAM ARE: • Coffee & Tea • Fruits • Vegetables • Dry Goods • Desserts • Snacks • Disposables • Condiments • Plus many more HOW DO YOU PLACE ORDERS NOW? You can continue purchasing as you have in the past. For more information or to get started contact: Juli Cook, Sr. Director

jucook@provistaco.com

Aaron VanderWeele, Director of Supplies & Purchasing: aaron.vanderweele@use.salvationarmy.org

440 WEST NYACK ROAD, WEST NYACK, NY 10994 Phone: (845) 620-7481 Web: saconnects.org/trade email: use.trade@use.salvationarmy.org

/usetrade

@USE_Trade

usetrade

USE Trade

USE Trade Officer/Administrator Handbook

Articles inside

APPROVED TRADE VENDOR DISCOUNTS

GIFT CERTIFICATES

DROP-SHIP SERVICES

What is the Soldier ’ s Uniform Assistance Plan?

Trailoring Services

What is the Officer Uniform Replacement Program?

How do I Order a Uniform on the Soldier ’ s Plan?

CUSTOMER SERVICE

What is the Officers ’ Uniform Assistance Plan?