BOX OFFICE

boxoffice@sff.ba, www.sff.ba

BOX OFFICE LOKACIJE / BOX OFFICE LOCATIONS

Glavni Box Office / Main Box Office (Bosanski kulturni centar), Branilaca Sarajeva 24; Kino Meeting Point / Meeting Point Cinema, Hamdije Kreševljakovića 13; Cineplexx Sarajevo, Zmaja od Bosna 4, Ljetno kino / Open Air Cinema Novo Sarajevo, Zmaja od Bosne bb, (između Zemaljskog i Historijskog muzeja / between National and History Museum of Bosnia and Hercegovina); Dječija kuća Novo Sarajevo / Children House Novo Sarajevo, Grbavička bb; Ljetno kino Centar "Safet Zajko" / Open Air Cinema at "Safet Zajko" Center; Kino Novi Grad / Novi Grad Cinema, Bulevar Meše Selimovića 97; MMC - Kino Ilidža / MMC - Ilidža Cinema, Hrasnička cesta 8; Cineplexx Plaza Mostar (Tržni centar / Shopping mall Plaza), Bisce polje bb, Mostar. Turističko informativni centar, Soni trg 6, Tuzla

RADNO VRIJEME / OPENING HOURS / 7 - 8 AUGUST

Glavni Box Office - svaki dan / Main Box Office - every day: 10:00 - 19:00

RADNO VRIJEME / OPENING HOURS / 9 - 10 AUGUST

Glavni Box Office - svaki dan / Main Box Office - every day: 10:00 - 19:00

Cineplexx Plaza Mostar - svaki dan / every day: 14:00 - 22:00

Turističko informativni centar Tuzla - svaki dan / every day: 13:00 - 20:30

RADNO VRIJEME / OPENING HOURS / 11 - 18 AUGUST

Glavni Box Office - svaki dan / Main Box Office - every day: 09:00 - 22:00

Kino Meeting Point - svaki dan / Meeting Point Cinema - every day: 11:00 - 23:00

Cineplexx Sarajevo - svaki dan / - every day: 08:45 - 22:00

Ljetno kino Novo Sarajevo - svaki dan: sat vremena prije početka projekcije / Open Air Cinema

Novo Sarajevo - every day: one hour ahead of the screening

Dječija kuća Novo Sarajevo - svaki dan: sat vremena prije početka projekcije / Children House

Novo Sarajevo - every day: one hour ahead of the screening

Ljetno kino Centar "Safet Zajko"- svaki dan: sat vremena prije početka projekcije / Open Air Cinema at "Safet Zajko" Center - every day: one hour ahead of the screening;

Kino Novi Grad - svaki dan: sat vremena prije početka projekcije / Novi Grad Cinema - every day: one hour ahead of the screening;

MMC - Kino Ilidža - svaki dan: sat vremena prije početka projekcije / MMC - Ilidža Cinemaevery day: one hour ahead of the screening;

Cineplexx Plaza Mostar - svaki dan / - every day: 14:00 - 22:00

Turističko informativni centar Tuzla - svaki dan / - every day: 13:00 - 20:30

CIJENE ULAZNICA / TICKET PRICES

Ljetno kino Coca-Cola / Coca-Cola Open Air Cinema: Otvaranje / Opening night - 25.00 KM, ostale projekcije / other screenings – 15,00 KM

Kino Meeting Point / Meeting Point Cinema: 8.00 KM, 10.00 KM

Narodno pozorište / National Theatre: Otvaranje / Opening night - 25.00 KM, Ceremonija dodjele nagrada / Award ceremony - 30.00 KM, ostale projekcije / other screenings - 8.00 KM, 12.00 KM

Ljetno kino Stari Grad / Open Air Cinema Stari Grad: Otvaranje / Opening night - 25.00 KM, ostale projekcije / other screenings - 12.00 KM

Cineplexx Sarajevo: 8.00 KM, 10.00 KM

UniCredit Summer Screen: 12.00 KM

Pozorište Mladih Sarajevo / Sarajevo Youth Theatre: 5,00 KM

Ljetno kino Novo Sarajevo / Open Air Cinema Novo Sarajevo: 6.00 KM

Dječija kuća Novo Sarajevo / Children House Novo Sarajevo: 4.00 KM

Ljetno kino Centar "Safet Zajko"/ Open Air Cinema Center "Safet Zajko": 6.00 KM

Kino Novi Grad / Novi Grad Cinema: 4.00 KM

MMC - Kino Ilidža / MMC - Ilidža Cinema: 4.00 KM, 6.00 KM

Otvorena scena Obala / Obala Open Stage: 5,00 KM

BH Telecom Ljetno kino Mostar / BH Telecom Open Air Cinema Mostar: 10.00 KM

Cineplexx Plaza Mostar: 8.00 KM

Bingo Ljetno kinoTuzla / Bingo Open Air Cinema Tuzla: 10,00 KM

PDV je uračunat u cijenu ulaznice / VAT included in all the prices

ON-LINE PRODAJA ULAZNICA (e-ulaznica)

• On-line prodaja je moguća putem zvanične web stranice Sarajevo Film Festivala;

• On-line prodaja ulaznica počinje 1. augusta 2023. u 15:00;

• Maksimalan broj ulaznica koje je moguće kupiti za jednu projekciju je četiri (4);

• Uz Mastercard ostvarite 20% popusta na online (webstranica i mobilna aplikacija Festivala) kupovinu ulaznica. Važi za sve Mastercard korisnike.

• Ostvarite dodatnih 10% popusta na online (webstranica i mobilna aplikacija Festivala) kupovinu ulaznica uz UniCredit Bank d.d. Mastercard kartice.

• Gratis ulaznice po osnovu akreditacije moguće je preuzeti putem zvanične web stranice Sarajevo Film Festivala.

Ukoliko kupite Vaše ulaznice on-line, e-ulaznice će biti poslane putem e-maila u roku od nekoliko minuta od kupovine. Svaka e-ulaznica sadrži jedinstveni kod koji će omogućiti pristup projekcijama. Dovoljno je pokazati dobiveni prilog mail-a ili odštampanu e-ulaznicu prilikom ulaska na projekciju.

Napomena: Ukoliko je napravljena kopija ili duplikat ulaznice, samo prvi primjerak koji se predoči na ulazu bit će važeći. Svi ostali biće odbijeni. Kako bi se osiguralo da dobijete e-mail koji sadrži Vaše ulaznice, pobrinite se da imate e-mail adresu no-reply@sff.ba dodanu na svoj popis odobrenih e-mail adresa u spam filteru.

Prodaja Ulaznica

• Slobodna prodaja pojedinačnih ulaznica počinje 7. augusta 2023. godine u 10:00 sati;

• Maksimalan broj ulaznica koje je moguće kupiti za jednu projekciju je četiri (4);

• Plaćanje ulaznica se može izvršiti gotovinom, te putem MasterCard ili

VISA kartice;

• Plaćanje ulaznica moguće je samo u domaćoj valuti - konvertibilnim markama (KM);

Pomjeranje Projekcija U Slu Aju Ki E

U slučaju kiše, kada organizator Festivala zvanično objavi (putem zvanične web stranice, društvenih mreža) projekcije iz otvorenih kina se premještaju u zatvorena kina. Ukoliko je objavljeno da se projekcije premještaju u zatvorena kina prije početka projekcija, termin projekcije ostaje isti, a ukoliko kiša padne u toku projekcije, projekcija se nastavlja u zatvorenom kinu 30 minuta nakon objave o premještanju projekcije.

• Ljetno kino Coca-Cola se premješta u KSC Skenderija;

• Ljetno kino Stari Grad se premješta u Bosanski kulturni centar;

• UniCredit Summer Screen se premješta u Pozorište mladih;

• Ljetno kino Novo Sarajevo se premješta u Dječiju kuću Novo Sarajevo;

• Ljetno kino Centar "Safet Zajko se premješta u Kino Novi Grad;

• BH Telecom Ljetno kino Mostar se premješta u kino sale

Cineplexx Plaza Mostar

• Bingo Ljetno kino Tuzla se premješta u kino sale CineStar Tuzla (Bingo City Centar)

ON-LINE TICKET SALES (e-ticket)

• Tickets will be available on-line only via the official SFF web site

• On-line ticket sales open on August 1, 2023 at 15:00

• The maximum number of tickets to be purchased per screening is four (4)

• Get a 20% discount on online (Festival web page and mobile application) ticket purchases with Mastercard. Valid for all Mastercard users.

• Get additional 10% discount on online (Festival web page and mobile application) ticket purchases with UniCredit Bank d.d. Mastercard cards.

• Tickets can be issued on the official website, based on accredtion credentials.

If you buy your tickets online, tickets will be sent via e-mail within a few minutes of your purchase. Each e-ticket contains a unique code that will allow access to the screening. Just show your e-mail attachment or printed e-tickets at the venue entrance.

Be aware, if copies or duplicates of tickets are made, only the first reaching the entry point will be valid while others will be rejected. To ensure that you receive the e-mail containing your tickets, please be sure that you have no-reply@sff.ba added to your approved spam filter list.

Ticket Sales

• Individual tickets will be available starting from August 7, 2023 at 10:00

• The maximum number of tickets to be purchased per screening is four (4)

• Tickets may be paid in cash, MasterCard or VISA card

• Tickets may be paid in the national currency only (Convertible Mark – KM/BAM)

Screening Schedule Changes In Case Of Rain

In case of rain, the Festival organiser will make an official announcement (via the official web page and social networks) on relocation of screenings from outdoor to indoor cinemas. If such an announcement is made prior to the screening, the scheduled screening time remains the same. In case of rain during the screening, the screening will then continue in a designated indoor cinema 30 minutes following the relocation announcement.

• Coca-Cola Open Air Cinema moves to KSC Skenderija;

• Open Air Cinema Stari Grad moves to Bosnian Cultural Center;

• UniCredit Summer Screen moves to Sarajevo Youth Theatre;

• Open Air Cinema Novo Sarajevo moves to Children House Novo Sarajevo;

• Open Air Cinema Center "Safet Zajko" moves to Novi Grad Cinema;

• BH Telecom Open Air Cinema Mostar moves to cinema hall Cineplexx Plaza Mostar

• Bingo Open Air Cinema Tuzla moves to cinema hall CineStar Tuzla (Bingo City Centar)

• Ulazak na projekciju moguć je samo sa ulaznicom (uključujući i djecu bez obzira na starosnu dob)

• Svi posjetioci moraju zauzeti svoja mjesta najkasnije 5 minuta prije početka zvaničnog programa

• Ulazak u kino nije moguć nakon početka zvaničnog programa

• U slučaju kašnjenja na projekciju ne možemo vam garantovati slobodno sjedeće mjesto (povrat novca i/ili zamjena ulaznica nije moguća)

• Sjedišta nisu numerisana za sve projekcije

• Za vrijeme projekcije zabranjeno je korištenje uređaja za snimanje slike i zvuka (kamera, fotoaparat i mobilni uređaji)

• U slučaju korištenja video opreme festivalsko osoblje ima pravo odstraniti osobu koja koristi prethodno spomenutu opremu

• Ulaz kućnim ljubimcima nije dozvoljen

• Kupovinom ulaznica, saglasni ste da možete biti fotografisani i snimljeni bez novčane naknade

• Pregled posjetioca i njihovih stvari biće obavljen zbog njihove lične sigurnosti

• Na zvanične festivalske lokacije zabranjeno je unošenje boca, limenki i predmeta koji mogu ugroziti sigurnost posjetioca

• Filmovi prikazani na Festivalu mogu sadržavati eksplicitne scene seksa ili nasilja, te se prije kupovine ulaznice preporučuje pregled sadržaja filma na festivalskom web sajtu (www.sff.ba), programu ili linkovima postavljenim na društvenim mrežama

• Organizator Festivala ne odgovara za izgubljene ili ukradene stvari

• Falsifikovanje i krivotvorenje ulaznica je strogo zabranjeno

• Sve ulaznice su izdate prema pravilima i propisima zvaničnih festivalskih lokacija i organizatora Festivala

POVRAT NOVCA

Povrat novca za kupljenu ulaznicu ili zamjena za ulaznicu neke druge projekcije u istom novčanom iznosu mogući su u roku od 24 sata od predviđenog termina projekcije i to:

• U slučaju kada organizator javno objavi otkazivanje predviđene projekcije

• Kada početak projekcije kasni duže od 30 minuta bez prethodne najave o pomjeranju početka projekcije i u tom slučaju potrebno je obratiti se osoblju Festivala

• Admission is possible only by presenting a ticket for the given screening (this includes children irrespective of age);

• All the visitors must take their seats at least 5 minutes before the opening of the official programme;

• No members of the audience will be admitted after the official opening of the programme;

• In case of late arrival, no seat can be guaranteed (refund and/or replacement tickets are not available);

• Seats are not numbered for any screening;

• No audio or video recording devices (cameras or mobile devices) can be used during any screening;

• In case of any attempt to use such devices, the Festival staff shall be entitled to remove the user from the screening;

• Pets are not allowed;

• By purchasing the ticket you accept that you may be photographed or recorded by a camera with no financial compensation;

• All the tickets are issued pursuant to rules and regulations of official Festival venues and Festival organisers;

• In the interest of personal safety of our visitors, there will be security checks at entry points;

• No bottles, cans or other items that may in any way harm or affect personal safety of the audience may be brought into any official Festival location;

• Films screened at the Festival may include scenes of sex or violence; it is therefore recommended to examine the content of the film at our web site (www.sff.ba), official programme and links available via social networks prior to any ticket purchase;

• The Festival organisers shall not be liable for lost or stolen property;

• Any attempt to forge or otherwise alter tickets is against the law.

REFUND

Refunds for tickets purchased or replacement tickets for other screenings to the same amount already paid are available no later than 24 hours prior to the original screening schedule, as follows:

• If the Festival organisers have made an official announcement about a screening cancellation

• If the screening is delayed by more than 30 minutes with no prior announcement of a delay or a relocation of the screening; in such cases, the audience is kindly requested to contact Festival staff