Boost your knowledge, skills, and confidence! Certified Apartment Manager WE RECOMMEND THIS COURSE for community managers and experienced assistant managers.
September 13-17, 2021 8:00 am - 4:00 pm
GNAA Education & Training Room
Earning your CAM credential allows you to demonstrate that you have the knowledge and ability to manage an apartment community and achieve the owner’s investment goals. The CAM credential positions you well for career opportunities and advancement.
Presented By: Vicki Sharp NAAEI Faculty
YOU’LL LEARN ABOUT: • Occupancy rates
• Apartment turnover
• Comprehensive marketing plans
• Working with contractors and vendors
• Sales team management and product readiness
• Recruiting high-caliber employees
• Equitable treatment of current and potential residents
• Employee orientation and training
• Resident retention and maintaining a positive company image
• Employment regulations and record keeping
• Communicating with residents • Customer service and issue resolution • Enforcing company policy and complying with laws and regulations
• Employee evaluation • Analyzing the property’s financial operations and taking corrective actions for underperformance • Monitoring property performance to achieve the owner’s investment goals • Accounting principles and practices
• Property inspections
• Maximizing net operating income
• Preventive maintenance programs
• Reporting property performance accurately
• Service request process
SPACE IS LIMITED! SIGN UP TODAY. Fax to GNAA at (615) 365-3571, email to ginnyjohnson@gnaa.org or register online at gnaa.org. Name(s): _________________________________________________________________________________________________________________ For more information, visit www.naahq.org/CAM.
Available in person and online visit Online member price: $825 Property/Company: ______________________________________________________________________________________________________ www.naahq.org/education-careers/find-a-course. www.GoWithVisto.org Email:______________________________________________________________ Phone: an _______________________________________________ To locate affiliate offering this course near you,
Authorized by: ____________________________________________________________________________________________________________ Date: __________________________________ Bill Account $______________ Payment enclosed $ __________________________________
Cost: $950/person
GNAA Policy: Payment must be made by course date. Absolutely no refunds will be issued. If for any reason you cannot attend the course, you or your company may send someone in your place.
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THANK YOU 2021 GNAA EDUCATION SPONSORS: Brookside Properties • Elmington Property Management • Freeman Webb Companies Law Office of Hall & Associates • Law Office of Jennifer McCoy • Lighthouse Property Lincoln Property Company • Multifamily Utility Company • Signal 88 Security • The Hill Law Firm The Liberty Group • Universal Media Group Inc. • Valet Living • Wheeler, Inc. • Yardi
Greater Nashville Apartment Association