CHAIRMAN Stephanie Liston, CAM, CAPS CHAIRMAN-ELECT Jenn Mulholland, CAM VICE CHAIRMAN Katherine Morrow, CAM SECRETARY/TREASURER Andrew Klahn, CAPS, CAM, HCCP, CALP IMMEDIATE PAST CHAIRMAN Tracey Crowe, CAM MANAGERS REPRESENTATIVE Tabitha Knox Gill SUPPLIERS REPRESENTATIVE Maria Williams MAINTENANCE REPRESENTATIVE Brandon Etheridge MANAGEMENT DIRECTORS Melanie Brink Sundae Caudle, CPM Meredith Dixon, CALP Lauren Hartstern Eddie Ivey, CAPS Alicia Jones, CAPS, CAM, CALP Sully Lemmons, CAM, CPM Erick Rocha, NALP Nicole Samson, CPM Julie Stayton SUPPLIER DIRECTORS Nathan Lybarger, Esq. Jennifer McCoy, Esq. Rusty McDonald Lacey Smithson, CALP Alberto Suastegui, CALP, CAM MAINTENANCE DIRECTORS Jeremy Byrd, CAMT, CPO Rusty Guilliams, CAMT, CPO IREM LIAISON Richard Wright, CPM LEGAL ADVISOR M. Wesley Hall, Esq. MDHA LIAISON Norman Deep PRESIDENT Ginny Johnson DIRECTOR OF COMMUNICATIONS & MARKETING Katelyn Cheatham DIRECTOR OF MEMBERSHIP & FINANCE Autumn Stiles STATISTICS & MEMBER SERVICES COORDINATOR Alexis Westergan EDUCATION & MEETING COORDINATOR Anne Angel ACTIVE PAST CHAIRMEN Mary Bradley Stephanie Burns, CAPS, CAM, CALP Brad Cather, CPM, HCCP, SHCM, COS Tracey Crowe Andy Gass, ARM Shelley James, CAM, CAPS, CPM Stacey Holt, CAM Andrew Klahn, CAPS, CAM, HCCP, CALP Tammy Lee, CAM Chari Lewis, CAM, CAPS, CPM Stacy L. Molen, CAM Nancy Morris Linda Page, CPM, ARM Susan Sherfield, CPM Lisa Swick, CAPS Zac Ward, CPM
@gnaatn
CONTENTS GREATER NASHVILLE APARTMENT ASSOCIATION NEWS & EVENTS
FEATURES
05 07 11 15 17 25 27
Now Featuring
Giarratana Management
Managers
GNAA Elections
Maintenance
It’s Never Too Early to Think About Winter
Suppliers
Budgeting for Projects
Human Interest
Diane Carey-Stanko and Mary Ann Coulter
On Trend
On Trend with Budgets
NextGen
Rising Stars Series: Pam Adair
ASSOCIATION NEWS
04 06 09 10 12 15 22 29 31
General Membership Meeting
Evolution of Residential Living in Downtown Nashville
Education
Legal Conference
August Managers Luncheon
Music Licensing: What You Need to Know
Maintenance Appreciation
Cornhole Tournament
August Maintenance Luncheon
Maintenance Cleaning
Education
Hands-On Appliance Troubleshooting & Repair Course
Education
Budget Round Up
New Members
Welcome!
Calendar
Stay up to date
ABOUT THE COVER Giarratana Management
Thank you to our sponsor: Giant Enterprises
Cover photo by: John Albani, John Albani Photography
AUGUST 2023
2023 BOARD OF DIRECTORS
NOW FEATURING
Giarratana Management Driven by a truly unique and entrepreneurial spirit, Giarratana Management was born from the desire to take its property management to new heights. The experiential roots run deep, beginning with 30+ year Nashville developer-owner Tony Giarratana who empowers an incredible team to operate it. Giarratana Management includes a group of professionals who are the very best at what they do and have been carefully selected to be part of this incredible venture focused on the following towers in downtown Nashville: 505, Alcove, Prime, and 1010. Stunning architecture, amenities and interior design will not enable a residential building to meet its full potential alone. It must also and inherently deliver firstclass service to all who come in its purview. Giarratana Management believes the approach to everything begins and ends with hospitality along with the intention to surprise and delight. This high-touch level of service, care and attention to detail is what puts the Giarratana team and its buildings in a league of their own. Giarratana Management thinks like an owner. Because they ARE the owner. And the on-site team is empowered and trained to do the same. The teams work cohesively with a daily A-game attitude and truly bring infectious good energy, enthusiasm and a desire to be the best, which flows over into everything they do and the people they serve – both internal and external.
In three years, the growth at Giarratana Management is palpable. Not only have they more than doubled the unit count to over 1,500, but they’ve created 40 new jobs with 20% promoted to date. Giarratana team members earn excellent pay, including 100% paid healthcare benefits. Career growth and advancement is a major focus and the team thriving today is proof of it. Alcove is Giarratana Management’s most recent jewel on the Nashville skyline. Designed by influential Chicago architects Goettsch Partners, it is a marvel of geometry, engineering, and imagination. Alcove stands 34 stories (419 feet) high above Church Street, arrayed into eight staggered boxes. The tower footprint maximizes the site, 350 studio, one- and two-bedroom units. While the bold form of the tower appears to have a dynamic layout, a consistent floor plate runs throughout the entirety of the building, with only slight movements. The unique stacked arrangement and subtle shifts open inner sections of the building, carving out four 75-foottall namesake alcove terrace spaces and creating distinctive moments on the exterior. In bringing a contemporary residential option to Nashville that did not previously exist, great importance was placed on the experience of moving throughout the building. The glowing lobby connects directly to the street and provides transparency, inviting residents and visitors into the core of the building. Within the lobby, elevator bay and other shared spaces in the continued on p. 23
News & Events
5
MANAGERS
GNAA Elections
Nominations Close September 1 The following positions will be filled: Chairman Chairman-Elect Vice Chairman Secretary/Treasurer Two Management Directors for a 3-year term One Supplier Director for a 3-year term One Managers Representative for a 1-year term One Maintenance Representative for a 1-year term One Supplier Representative for a 1-year term
Eligibility to Run for a Seat Each nominee for a Board of Directors position must meet the following minimum qualifications: • The nominee must be a member in good standing. • The nominee must have attended at least four (4) General Membership, Committee, or Luncheon meetings during the past twelve (12) months as of the date of the nomination or appointment. (See Article VII, Section 4 of the GNAA By-laws for information on nominating an individual for President, President-Elect, Vice-President, and Secretary/ Treasurer.)
Board of Director Responsibilities • The Greater Nashville Apartment Association Board of Directors exists to serve the general membership. The bottom line of every decision the Board makes should benefit the Association. • Board members support and formulate a direction for the GNAA President and staff to implement.
• Board members do not carry out policy. Your President implements Board decisions and directs staff. • As a trustee of your organization’s money, you are responsible for seeing it is well spent. A detailed budget, monthly financial reports, and annual performance audits accomplish this. • Board members are responsible for creating and enacting a strategic plan that ensures the long-term future of the Association. • It is vital to the success of this Association that Board members actively attend monthly meetings and participate in committee activities. To nominate an individual, please fill out the GNAA Board of Directors Nomination Form: (https://docs.google.com/forms/d/e/1FAIpQLSfeTR_5HKNqZjm8v5H72H56oMYRxXrVvEnUqGrs_RQPmHdrg/viewform) (google.com)
Electronic Voting with GNAA This year, the Greater Nashville Apartment Association is implementing a new method for Election voting. By utilizing an online voting platform, voting is more accessible and allows the members to vote from the comfort of their office. Key features such as personalized ballots and confirmation of cast ballots are just a few of the highlights that accompany online voting platforms.
How It Works At the beginning of the GNAA election, an email will be sent to all GNAA members containing their member identification, email, username, and password. Once logged in, the ballot will present a selection of nominees along with the positions they are currently pursuing. Each candidate will be able to provide a continued on p. 33
News & Events
7
MAINTENANCE
It’s Never Too Early to Think About Winter by Shawn Russell, Service Supervisor, Ashton Creek Farms
It is that time of year again and temps are in
removable linings are needed. It does us no
the 90s, so you know what that means…yep,
good if we cannot do our jobs if we are sick from
let’s talk about winter snow removal! You should
hypothermia. I always carry an extra pair of socks
make sure to have plenty of ice melt on hand.
with me. It makes me feel like I am a new man,
Vendors do a very good job letting us know when
changing my socks after putting ice melt out!
they have sales or there may be a shortage. Also,
Shoes should have good treads when we are
make sure you have contact information for snow
working in the ice and snow.
removal vendors in case it gets too bad on us this
Always talk with team members about the
year. When I spread the ice melt, I use a seed spreader. It covers the sidewalks and breezeways more evenly than just tossing it by hand. One item we tend to forget is snow blindness from the sun reflecting on that fresh snow. So remember to wear shades, even if it is walking from your vehicle to the office, shop, or resident’s home.
preventive work orders. Winterizing sprinkler systems, putting heaters in riser rooms and covers on water spigots, and having the pool winterized should be done in a timely manner. We should put up freeze warning signs and warnings to keep taps running for the residents. Lights need to be checked as well. With the daylight
Speaking of eyes, we also need to keep in mind
hours being short, timers and sensors should be
our heads and ears. Heat escapes mainly through
in working order. Replace or change lights that
our heads, so cover your noggin! Trapper hats
are out.
work better at protecting our necks and ears,
I hope these things help out. Remember, safety
but beanie caps work as well. Layers are also a good idea. Jackets, either heavy or light, with
News & Events
first when dealing with ice and snow.
11
SUPPLIERS
Budgeting for Projects by Colby Craton, Wright Construction Company
Over the course of my two decades in the
ADA compliance early in any project is critically
construction industry, the most frequently asked
important to help avoid future lawsuits, incidents
question I receive is, “How much should I budget
or fines.)
for this?” Unfortunately, there’s no easy formula, given that all projects have unique circumstances that should be taken into account to ensure all costs are covered. But the good news is that providing as much information as possible at the outset of the
• When does the project need to be completed? For any project, the more information we receive, the more accurate our estimate will be. This includes providing access to plans and/or the site itself.
project can go a long way towards helping you avoid
Also, keep in mind that while we do our best to
unwelcome surprises down the road.
provide an accurate estimate, costs for construction
For example, budgeting for new sidewalks seems like a simple request, but there are several variables other than length and width that can impact cost. Answering questions like the ones below will help your contractors help you build a more informed budget: • Do I have adequate access to get to the area or will I need a pump truck? • Am I up against a building where pedestrians will be? • Will I be crossing any creeks, streams etc.?
materials are constantly in flux and may change in the months between setting the budget and beginning the work. Contractors often account for this or for other potential changes in the project (scope, timing, etc.) by including some extra room in the initial budget to avoid overruns in the actual job. Remember, the most important ingredient to any budget is information – the more information we have, the better the budget will be. Providing the right information at the outset of the project helps us determine the best course of action for your project, from cost to completion.
• How many ADA crossings will there be? Will I need ADA warning pads? (Note: working through
News & Events
15
HUMAN INTEREST
Diane CareyStranko and Mary Ann Coulter It is entirely possible that one could do a double-take at the next corporate event at Security Properties Residential. Diane Carey-Stranko, Assistant Manager at The Hamptons at Woodland Pointe, and Mary Ann Coulter, Senior Property Manager at The Crossroads at the Gulch, are identical twins. Mary Ann has worked for Security Properties for over four years, beginning at the Hamptons property. When the time came for her to move to another location, ownership lamented that she was moving and said, “Mary Ann, I just wish there was another one of you.” She said, “There is.” She recommended her sister for the job, and Diane started not long afterwards. That is when the confusion started. For months, many
• Their nicknames for each other are Meno and Meno Meno. (Don’t ask who is who. It is a little confusing.) • They originally came to Nashville to pursue a music career years ago. Mary Ann and Diane had a development deal with RCA records. • They attended college in New York at the American Musical and Dramatic Academy for the Performing Arts. (Isn’t this where all property managers go to college?) • Not only are they identical twins, but they are also mirror twins. One is left-handed, the other is righthanded. • In their hometown of Florence, New Jersey, a park is
residents and vendors did not realize that Mary Ann had
named in honor of their Fire Chief father, Clark Carey.
even moved. Diane said she had to Facetime her sister
He passed away when the girls were 18 years old.
at least ten times during that first six months to prove that she was not Mary Ann. Fun facts about the twins abound. • Diane and Mary Ann excelled in field hockey during their school days. Diane held the New Jersey state
• Diane and Mary Ann followed in their father’s footsteps and served as firefighters for four years in New Jersey before moving to Nashville. They were the first set of identical twins to graduate from the New Jersey State Fire Academy.
record for most goals (46) scored in a season for 19
Mary Ann and Diane concur that the favorite part of
years, when her niece broke the record.
their jobs is simply helping people. They strive to make work a family affair, which certainly includes tough love at times. Diane says, “We are here to help. If you are
BY CHRIS SMITH
Entryway (formerly Shelters to Shutters)
in this job just for the paycheck, you are in the wrong business.” Mary Ann prides herself on the fact that her entire staff greets everyone who comes through the door with a hello and a smile. Recently a resident continued on p. 33
News & Events
17
2023 Trade Show - “All Around t
the World”
2023 Trade Show
20
Greater Nashville Apartment Association
“All Around the World”
News & Events
21
22
Greater Nashville Apartment Association
Now Featuring, cont. from p. 5 building, works by local artists and makers are featured to connect back to the city. Artist Mary Bentley’s Downtown Series features abstract drawings of downtown Nashville’s street grid, inspired by walks with her grandfather (Tony Giarratana’s mentor) and the view of her hometown from above through Google Earth. The all-woman team worked with local custom wallcoverings designer New Hat and Red Rock Tileworks to bring Bentley’s drawings to life as a stunning mosaic wrapped around a 30-foot-tall lobby column. The artwork is essential in rooting the building within its local context and giving back to Nashville by supporting hometown talent. Tony Giarratana noted, “We strongly believed integrating this project closely with the community was vital from the start. Having an allwoman team come together as the right talent for the interior art design, craftsmanship and construction was a bonus.” See the documentary short on the incredible story of Alcove’s art installation by scanning the QR code Evolving priorities for multifamily housing placing greater focus on healthy bodies, minds and communities heavily influenced the architecture and verticality of Alcove and challenged the team to create an entirely new residential experience for Nashville. On the 34thfloor rooftop, modern amenities include a fitness studio with dedicated yoga and pilates space, private dining room with a catering kitchen, co-working spaces and resident lounge. Also located on the rooftop is an outdoor pool deck featuring a large saltwater pool and a separate, clear acrylic-bottom pool that dramatically cantilevers over the west side of the building for the brave and the bold. Seating areas are located on all sides of the city’s tallest rooftop pool deck. Outside, a News & Events
3,000-square-foot dog park serves residents as well as the public. Located where historic Church Street meets innovative Nashville Yards, Alcove connects residents with both the city’s local heart and its newest chapter. Neighbors include Amazon, Asurion, a brand new Whole Foods Market, an AEG developed entertainment district, and the elegant Grand Hyatt Hotel. Moreover, residents will be a short walk from every reason people come to downtown Nashville. Stroll down to Bridgestone Arena for a Predators game, roam to the Ryman for live music, or head to the Titans Stadium on foot. The only ride residents need to take is the elevator. With the city’s most striking silhouette, an elevated atmosphere, and an unbeatable location, Alcove delivers the total package. Giarratana Management members shown on the cover: From left to right, back row: Grant Meadows, Accounting Manager; Clayton Taylor, Regional Maintenance Director; Craig Glasgow, 505 Building Engineer; Taylor Collett, 505 General Manager Middle Row: Hector Gomez, Alcove Building Engineer; Jenny McClain, Giarratana Chief Marketing Officer; Adria Hayden, 505 Resident Manager; Alex Lehnhard, Alcove Resident Manager Front Row: Miah Willis, Alcove General Manager; Chari Lewis, Giarratana Management Chief Operating Officer
23
ON TREND
On Trend with Budgets by Lisa Gunderson, Bristol Development
Budgeting is like a game of Tetris: You fit all the
with three periods instead of two. Work with HR to
pieces together, but sometimes you have to make
identify when these will hit your financials (not just
some tough choices. Let’s turn that frown upside
occur) so that you plan correctly. Look for what is
down. I know, I know – I can hear the groans…
missing. There is always something that did not make
you have so much to do this summer. This is one
it into round one. Check not just your operational
more thing, and it takes time to do it right. Here is
expenses but taxes, insurance, and debt service. Ask
the good news: You have control over your mindset.
questions about those things if you are not involved
You are the expert in your property. No one knows
in them regularly.
your day-to-day operational needs, challenges, and opportunities better. This is your opportunity to shine.
What am I looking for as an owner’s representative? I am looking for thoughtfulness in making your plan.
You are developing your plan for next year; this is an
Attention to detail – ensuring you did not just copy
estimate and forecast of what you expect to happen.
and paste. I want you to make your case. Why do we
However, life has a funny way of disrupting some of
need to invest in that capital project? Why did you
the best-laid plans. For example, you cannot budget
budget for X to increase by Y? Photos, articles, and
for unexpected pipe breaks or a pandemic. Budgeting
competitive property information go a long way to
can get emotional. The key is to remember this is just
help show an owner the why behind your decisions.
an approximation of next year, and things can and will change.
Finally, find your focus to finish the budget sessions. A quiet place with little distraction is the best way to
Here are some common things that come up during
speed through those reviews. Flip that mindset to
the first round of budget reviews. Are you just
an expert with evidence to work on all those details.
repeating expenses from last year? Take out that
There might be some tough choices in the end, but
one-time event this year that was copied into the
you will have a winning plan.
budget template. Payroll has two months twice a year
News & Events
25
NEXTGEN
Rising Stars Series PAMELA KAYE ADAIR
Customer Relations Specialist and Sales Associate, Floors First Nashville/Rasa Flooring Years In the Industry 12+
you can hear a “smile” through the phone? Think about it. So remember to smile when you’re talking to someone, even if they can’t see you. Trust me, they’ll know!
Volunteer Positions Currently and Previously Held in GNAA
What is your favorite thing to do on the weekends?
Name the committee and I’m likely on it, haha. Truly, I am currently on the Membership, Gala, Awards, Trade Show, Communications , NextGen, DEI, Directory, and Apartment Tour. Also, I am currently in the Leadership Lyceum Program.
What brought you to the apartment industry?
A good friend of mine back in Memphis thought I would be great at leasing. Turns out she was right! I went from Leasing Consultant alongside her guidance there in Memphis, moved here to Nashville to continue down that path, to Assistant Manager, then on to Property Manager, and now on to the supplier side of the multifamily world.
Was this the career path something that was always on your radar?
No, never even crossed my mind. Hindsight though, I really wish I had found it sooner in life. It’s been fun, entertaining, educational, challenging, and quite rewarding!
Did you have any unrelated jobs growing up that unexpectedly prepared you for the apartment industry?
Every job I had growing up and into adulthood was in one way, shape, or form customer service related, even my very first job at 15 years old answering phones over my summer vacation for the company my mother worked for. It’s just something I was naturally good at and always have truthfully really enjoyed. At the heart of what we all do in this industry is 100% customer service related. Consider me well-vetted in the field!
Why is property maintenance an attractive career path? Learning a trade just isn’t something people do anymore, unfortunately. However, because of that, the ability to grow and do well in this field are wide open with endless opportunities!
Best professional advice you have ever been given?
Take all the good, the bad, and the ugly and learn from it! Never stop listening and learning or else you’ll stop growing both personally and professionally. Also – and this very simple one I carry with me every day and always will – did you realize News & Events
Spending time with the family and traveling when possible. Otherwise, I’m usually getting my hands dirty in the garden. (Speaking of that, I’m sure a zucchini has popped up overnight that I probably need to pick. You fellow gardeners know what I’m talking about!)
Do you have any pets?
Of course! We have three dogs + one foster pup at the moment, and what farm wouldn’t be complete without a few chickens too!
Coolest place you’ve ever traveled?
I think my favorite place would be Jamaica. You just can’t not be happy when you’re there. #onelove
Give us a fun fact about you.
I literally was “Miss Congeniality” back in high school. No lie – my mother probably still has the sash to prove it.
What upcoming GNAA event are you excited to attend and why?
So many I can’t choose just one! The Trade Show is always amazing, Women’s Conference is so motivational, the Legal Conference ( I still attend every year even though I’m not on site anymore because I’m a nerd like that), and of course, the Gala. So many awesome things still to come in 2023!
Do you have a motto you live by?
Be kind. It’s a simple thing, really. Treat others how you’d like to be treated. Show respect and be kind. Have you met karma lately?
Any advice you could give to the rising stars of GNAA?
Get involved! There are so many outlets to choose from! You can invest as little or as much time as you can spare. Committees are a great place to start, especially since the one decent thing that came out of the pandemic is being able to do things remotely, so now most all meetings you can even join via Zoom – how convenient! Also, getting more involved likely leads to building new relationships. I know I’ve developed friendships that will last a lifetime due to this industry and I am so very grateful for that! 27
NEW MEMBERS APARTMENT COMMUNITIES
SUPPLIERS
Ironwood Shannian Howard 415 Rome Pk. Lebanon, TN 37087 186 apartment homes 615-257-3450 ironwood@pedcor.net Pedcor Homes Corporation
Dryer Vent Cleaning; Gutters/Repairs; Pressure Washing; Waste/Trash Removal Services
1111 Church 1111 Church St. Nashville, TN 37203 380 apartment homes 1111churchmgr@greystar.com
Lakeside Lodging Andrew Welch 254 Holloway Ln. Tullahoma, TN 37388 11 apartment homes 916-803-0808 awconst@verizon.net
Community Concierge Services, LLC Justine Hill 4904 Linden Forest Ln. Charlotte, NC 28270 864-367-9845 justine@go-ccs.com
International Fire Protection, Inc. Jill Griffith 1820 Linder Industrial Dr. Nashville, TN 37209 615-920-1612 jill.griffith@ifpinc.us Fire Alarm Systems; Fire Sprinklers/Alarms/ Extinguishers; Stovetop Fire Prevention
OMNIA Partners Ken Miller, Dan Grant 5001 Aspen Grove Dr. Franklin, TN 37067 866-875-3299 dan.grant@omniapartners.com www.omniapartners.com
Quick Response Fire Protection, Inc. Josh Paige 74 Center Rd. Cartersville, GA 30121 678-787-4685 jason@quickresponsega.com josh.paige@quickresponsega.com
Alarm Systems; Backflows; Fire Alarm Systems; Fire Sprinklers/Alarms/Extinguishers
STAG Partners Rylee Ableman 140 Colony Center Dr. Woodstock, GA 30188 770-376-9341 rableman@stagpartners.com
Air Duct Cleaning; Appliance Parts; Appliance Repairs; Appliance Resurfacing; Asphalt Repair; Balcony Railings; Bath, Tub & Tile Resurfacing & Repair; Cabinet Repairs; Carpentry/Wood Repair; Carpet Cleaning & Repair Services; Chimney Sweep/Repair; Concrete Repair/ Resurfacing; Drain Cleaning; Drainage Repairs; Dryer Vent Cleaning; Drywall Repair; Electrical Contractors; Fencing; Fitness Equipment; Floor Restoration; General Contractor; Gutters/ Repairs; HVAC Contractors; Landscape Contractors/Maintenance/Management; Multifamily Development; Paint Contractors; Parking Lot Maintenance/Paving/Seal; Plumbing Contractors; Pressure Washing; Screens – Window & Patio; Sports Flooring; Structural Repair; Swimming Pool/Spa – Repairs/Service; Tennis Court Construction/Repairs/Supplies; Water Extraction/Damage; Welding; Windows/ Replacement
Trashy’s Hauling and Junk Removal Myles Thompson 100 Travis St. Hendersonville, TN 37075 615-590-9226 trashyshauling@gmail.com Waste/Trash Removal Services
VETS – Veterans Easy Trash Services Maya Sutek 1660 McMahan Hollow Rd. Pleasant View, TN 37146 615-619-6101 nashvillevets@vetseasytrash.com Waste/Trash Removal Services
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800-931-1562 News & Events
29
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Sunday
Monday
Tuesday
Wednesday
1
Thursday
2
Friday
3
Saturday
4
5
11
12
18
19
25
26
Suppliers Luncheon
AUGUST
12pm
6
7
8 Apartment Tour
9
Committee 9am
Community Service Committee 9am
Legal Conference
10
Gaylord Springhouse 9am
10:30am
Diamond Awards Luncheon
Managers Luncheon
11:30am
12pm
13
14
Membership Committee
15
9am
16
Maintenance Committee
17
Budget Roundup 9am
11am
Ferguson Showroom 6pm
21
22
Awards Committee 9am
Gala Committee 10am
23
Board Information Orientation 3pm
29
Education Committee
MEC Breakfast 8am
9:30am
11:30am
11am
28
24
Board of Directors
General Membership Meeting
NextGen Committee
27
News & Events Committee 10am
12pm
20
Statistics Committee 9am
TN Business Exchange
Maintenance Luncheon
RPM Careers Committee
30
31
10am
DEI Committee 4pm
News & Events
31
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Greater Nashville Apartment Association
Managers, cont. from p. 7 biography and headshot to accompany their nomination. After making selections, GNAA members will review their ballot one last time before officially submitting. Members will receive a confirmation email confirming their vote has been cast after submittal. Members will not be able to revote or change their votes after this process is complete. Members will have until the end of Election night on October 19 to cast their vote. Voting onsite will be available.
Voting at the GNAA Office Members who choose to vote in person can still do so at the GNAA office or at Election Night on October 19. The GNAA office is located at 2 International Plaza, Suite 201, Nashville, TN 37217. If members choose to vote in person, an assigned staff member will securely input their information into the platform.
Block Voting Block voting is an option. However, if a company wishes to block vote, they must submit their request ahead of time. Any company that wishes to block a vote must contact GNAA President, Ginny Johnson at ginnyjohnson@gnaa.org.
Human Interest, cont. from p. 17 who had suffered a personal loss told her the office staff were the only ones in her life who asked how she was doing. This personal approach to work has been nurtured through hardship. In 2021 Mary Ann almost died of COVID. She credits her sister with seeing her through those dark days, including the day she was prepared to say her good-bye to her family. Diane refused to let her give up. The welcome she received upon return to work after three months away was overwhelming. Realizing that life is short and each day is a gift guides both Mary Ann and Diane. They desire to make an impact for good. The twins laugh and say, “If you put us together, we would make a perfect human being. Separate, maybe not so much.” We suspect the residents of their two properties would disagree. News & Events
33
