CHOOSING LONDON FOR HEALTHCARE
EASING ACCESS TO HIGH-QUALITY HEALTHCARE Lexihealth co-founder and Chief Medical Officer Romana Kuchai explains how her company helps patients navigate their healthcare journey in London, ensuring access to the city’s leading hospitals and specialists
For those seeking private healthcare outside their own country, there is usually a lot of work needed to make all the arrangements. From organising the initial appointment and investigations to following up on the results and making a decision on treatment, it can be a difficult set of tasks for people without the time to spare and in need of guidance. Lexihealth takes the strain out of this process, combining the entire journey into something that is time-efficient for the patient, designed to fit in with the individual’s work and lifestyle. Essentially, Lexihealth is a medical concierge service that ensures patients are assisted throughout their healthcare journey. We find the right hospital and specialist for each patient’s consultation or treatment, at a time that suits, with
40
transparency of pricing, fee structure and timeframe from investigation to treatments. We provide a bespoke service, tailored to the needs of the individual. Lexihealth provides a broad-spectrum service for those that are unfamiliar with healthcare and don’t have the time to commit to making what are, sometimes, complex arrangements. Even general practitioners, who offer a fantastic service, can need guidance on the specialists that their patients may require, so we can offer expertise and a wide-ranging directory of consultants that medical professionals can trust. Our patient liaison managers are the ‘gel’ that joins all of the different elements – the consultant’s team, the hospital admin team, the diagnostics team, and you. The patient has one port of call,