LONG-TERM SUPPORT
Brotherwood case study FORD TOURNEO CONNECT Tracy Penney is an experienced WAV user - having recently taken delivery of her third Wheelchair Accessible Vehicle for son Harry. Tracy took some time to give insight into her process of selecting a new WAV, and why the new Ford Tourneo Connect is the perfect vehicle for Harry. and taking in the surroundings. By choosing the Titanium model we have the panoramic roof – you will usually find Harry starring up watching the clouds go by! The Titanium model also gave us pretty much everything we needed to make the journey comfortable for Harry and as he can require medical interventions whilst we are out, having the privacy glass means we can do this discreetly. The Hook-i-PAWRS restraint system will assist with pulling him into the car and while it may not be used all the time we were looking to future proof our needs should he get bigger and heavier. We were super impressed by the STORQ system which self-tensioned the rear restraints – no more catching knuckles when tightening or worrying you haven’t quite turned them enough!
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his is our 3rd WAV, for my son Harry who has just turned 18. Our previous vehicle which we had had for 7 years had BROTHERWOOD CASE served us well, but our STUDY - FORD TOURNEO needs had changed with CONNECT Harry’s brothers having Having a level floor in the We chose and viewed the car now grown up along with during the COVID pandemic and vehicle was important to us to give Harry getting much bigger. were reassured by the additional Harry a more comfortable ride and Harry had moved into a procedures put in place to ensure larger wheelchair and it was minimise the rocking and tilting you everything was done safely. Both immediately apparent that Hayden and Rachael helped to can get from a wheelchair being we need a vehicle that had a make the process as simple and positioned on an incline generous entry level height straight forward as possible.” ■ so that we didn’t need to keep tilting Harry up and down as we were doing in the old vehicle, at the same time we wanted to downsize to a smaller WAV whilst increasing interior space for the wheelchair. From searching through the different vehicles available on the Motability website we found the Ford Tourneo Connect with a 59-inch entry height, and Brotherwood.” “Having a level floor in the vehicle was important to us to give Harry a more comfortable ride and minimise the Tel: 0808 274 5888 rocking and tilting you can get from a wheelchair being Web: www.brotherwood.com positioned on an incline. Harry loves being out in the car
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