HIP Winter Issue 2018

WINTER 2018

THE ONLY MAGAZINE FOR PLUMBING & HEATING STUDENTS

INSIDE...

MEET CHARLIE MULLINS OBE VAILLANT TRAINING DAY WITH GRIMSBY COLLEGE HALL OF SHAME THROUGH THE KEYHOLE

WIN!

DRAYTON WISER MULTI-ZONE KIT 2

“Most reliable“ brand Viessmann boilers. Endorsed by Which?

Viessmann Vitodens gas condensing boiler range.* Endorsed by Which?

• Weather compensation as standard.

Just add an external sensor to activate weather compensation mode • Combi, System & Open Vent boilers • The “most reliable“ of all brands • Five stars for customer satisfaction

*excludes 242-F solar heating tower

100 years of Viessmann celebrates the history of a strong partnership with our heating partners.

Into a new century

www.viessmann.co.uk/which?

EDITOR’S NOTE | WINTER ISSUE 2018 | HIP MAGAZINE

01

WINTER 2018

THE ONLY MAGAZINE FOR PLUMBING & HEATING STUDENTS

INSIDE...

MEET CHARLIE MULLINS OBE VAILLANT TRAINING DAY WITH GRIMSBY COLLEGE HALL OF SHAME THROUGH THE KEYHOLE

WIN!

DRAYTON WISER MULTI-ZONE KIT 2

EDITOR: BECKY MARTIN

editor@sng-publishing.co.uk

TECHNICAL CONTRIBUTORS: Paul Harmer, CIPHE

ADVERTISING: PATRICK BLORE sales@sng-publishing.co.uk GRAPHIC DESIGN: STUDIO 74 www.studio74.design

MANAGING DIRECTOR: NATACHA FIELDING

natacha.fielding@sng-publishing.co.uk

PUBLISHER: CELIA MATTHEWS

celia.matthews@sng-publishing.co.uk

PRINTERS

Stephens & George, England

GENERAL ENQUIRIES To subscribe to HIP Magazine call 0870 774 3049 or subscribe online at www.hip-magazine.co.uk DISCLAIMER HIP Magazine is published by SNG Publishing Ltd (SNG).

All content and artwork is © SNG Publishing Ltd or its contributors and SNG is a trade mark of SNG Publishing Ltd. No part of HIP Magazine may be copied, transmitted or published in any form or by any means without prior permission.

Although SNG has made every effort to ensure the accuracy of this publication, it does not verify any claims or other information appearing in the advertisements contained in HIP Magazine. It therefore cannot accept any responsibility whatsoever for consequences that may arise from the content or artwork contained in HIP Magazine, including any errors or omissions or any opinions or advice given therein.

This publication and its content is not a substitute for professional advice on a particular matter.

With a new year comes new opportunities and if you’re joining us at the HIP UK Heating Apprentice of the Year Competition you’re well on your way to making it one to remember.

In this issue we chat to Charlie Mullins, founder and CEO of the UK’s first branded plumbing company, Pimlico Plumbers. He discusses his views on apprenticeships, reflects on the time that his company nearly went broke and tells us which one of his personalised number plates is his favourite. He has a lot of them to choose from!

We’ve also gone one step further with our practice exercises, as they are now provided and accredited by the CIPHE, the professional body for the plumbing and heating industry. The answers are still on our website though for you to check your answers.

In other news, we are now on Instagram! Make sure you give us a follow as we will be posting regular updates and competitions, especially as the HIP UK Heating Apprentice of the Year Competition progresses. Good luck to everyone entering – we look forward to meeting you.

Becky Martin EDITOR

Advertisements are accepted for publication in HIP Magazine only upon SNG Publishing Ltd standard terms of advertising.

© SNG Publishing Ltd, 2018

HIP-MAGAZINE.CO.UK

/HIPPLUMBER

/HIPMAGAZINE

02 WINTER ISSUE 2018 | CONTENTS

SYLLABUS 48 52 56 59 60

10

22

40

12

Bathrooms & Showers Water Treatment, Filters, Conditioners & Meters Domestic Hot Water & Water Heaters Off Gas Mains Heating, Including Oil, LPG and Electric Non-Gas Heating Anagrams

REGULARS 01 03 04 24 44 62 64

53

Editor’s Note Plumberparts to the Rescue Industry News App-rentice Tweet All About It! Hall of Shame Products & Services

COMPETITIONS

WIN!

FEATURES

06 WIN Drayton Wiser

08 Tectite Range Extended

32 How Smart Phones Will Change the

Trade Industry

Pegler Yorkshire showcase the new additions to their Tectite push-fit brand

10 Raise Your Bars With Rhino

Rhino Products introduce their latest evolution in roof bar design, the KammBarTM

12 Meet Charlie Mullins

HIP Magazine catches up with Charlie Mullins, a previous apprentice and founder of the UK's largest independent plumbing company, Pimlico Plumbers

14 Reduce Problems With Retrofit

Adey explains the benefits of fitting filters

16 Saniflo Spells Out the Showering Possibilities

Saniflo UK share their stylish, easy-to-follow leaflet and poster detailing all the Saniflo pump and shower tray possibilities

Multi-Zone Kit 2

49 WIN A Viessmann Tool Kit

Powered Now's Benjamin Dyer explains why the arrival of the smartphone means life is becoming easier for Heating and Plumbing professionals

34 Spirotech's SprintCross Offers 3 in 1 Solution

Spirotech introduce their SpiroCross, a unit that simultaneously manages deaeration, dirt separation and hydraulic balancing

36 Step-by-Step Guide

Sentinel explains the correct method of water treatment maintenance

38 Clean, Powerflush and Protect

Francine Wickham from Fernox explains a simple three-step approach to restoring energy efficiency within a dirty central heating system

18 Vaillant Case Study: Grimsby College

40 Introducing the New Mira Mode

A glimpse into the Experience Day Training that Vaillant provided to Grimsby College

Mira Showers showcase their latest digital shower, the Mira Mode

20 Helping Customer's Make the Smart Choice

42 Water Softeners

Graham The Plumbers' Merchant, looks at the increasing benefits to homeowners of using smart and connected technology in the home

TapWaters Water Softeners look at the benefits of water softeners in tackling limescale across the UK

22 Impey's EasyFit Wetroom Floor-Former Turns Five

46 HIP Magazine CIPHE Accredited Exercises

Impey reflect on the changes that have taken place in the installation of wetrooms since the introduction of their revolutionary floor-former

26 Through The Keyhole

HIP Magazine has a nose around Coleg Gwent

28 Hot Water & Heaters

HETAS' Mike Harvey discusses the options available when it comes to hot water and water heaters

30 Make Your Future Customers Happy

Kingspan look at why more than 25% of households are unhappy with the water pressure in their new home

The CIPHE discusses the advantages of belonging to a professional body like theirs

53 Just So You Know...

Wolseley update us on the changes being made to their company

55 Confessions of a Lecturer

HIP Magazine persuades some lecturers to confide in us

PLUMBING ADVICE | WINTER ISSUE 2018 | HIP MAGAZINE

PLUMBERPARTS

03

TO THE RESCUE

PLUMBER'S SURVIVAL GUIDE! So guys, it’s getting chilly out there. Whilst it means we can make lots of yummy money on call-outs, it can also pose a few challenges too. Here are a few!

When you ge t to the job remember to gloves when wear getting the to ol s out of the They’ve been in van. a sub zero van all night and th pain you’ll endu e re rummaging for an adjustab just isn’t worth le it.

feelings e you tell your innermost Your diary (not the on work of a be l your jobs in) wil to, the one you book ignore to rd ha chtime. It’s ver y fiction after Monday lun water, t ho or ng o have no heati a call out to a family wh it! wa to ve er change will ha so that boiler and cylind

ALWAYS accept a cup of tea or coffee... unless you’re one of those mad pe ople who don’t drink either, in which case ha ve a long hard think about whether you’re in the right trade. Perhaps yo u should be a sp arky!

ter. Your Buy and pack an electric hea lry if, cava the ’re customer will think you a them r offe you while you fix their boiler, m. heater to keep them war

You’ve embarked on the best trade ever.

You’ll rarely be out of work and the skills you are learning right now will aid you for the rest of your life.

It’s up to you to learn them!

Have a great term, and I’ll see you on our YouTube channel ‘Plumberparts’. Remember to follow us on Twitter @Plumberparts and on Snapchat too. HOLD TIGHT!

04

HIP MAGAZINE | WINTER ISSUE 2018 | INDUSTRY NEWS

READ THE FULL STORY IN THE NEWS SECTION OF HIP-MAGAZINE.CO.UK

DANFOSS UK UNITES UNDER ONE ROOF Danfoss is bringing its UK Heating, Cooling and Drives divisions under one roof at a central location just 15 minutes’ drive from London Heathrow. The company’s existing facility at Denham has been completely remodelled and refurbished to create a brand new Customer Service Centre (CSC) and Technical Support Department serving the three business segments. Having a united team serving all UK customers marks another milestone on the company’s journey to becoming ‘One Danfoss’ in the UK and building a more collaborative and customer-centric organisation.  HEATING.DANFOSS.CO.UK

MCALPINE WINS PRESTIGIOUS AWARDS

Wolseley Plumb Center welcomes 2018 by introducing a new and exclusive range of kitchen taps, offering installers more choice and trend-relevant products for customers.

The Nabis range, exclusive to Wolseley Plumb Center, sees 20 new products added to the existing range.

With 27 lines available in branches, the brand is delivering high quality kitchen taps in varying designs to suit different tastes, whether classic, contemporary or traditional.

Triton Showers’ new Omnicare range is the ideal solution for those in need of a shower which can be used comfortably and easily by all.

With safety at its core, the BEAB care approved Omnicare gives total peace of mind to every user, parent or carer, while remaining stylish and attractive thanks to a variety of finishes.

McAlpine & Co Ltd, the Glasgowbased plastic plumbing products manufacturer, was awarded two top honours at the Herald Scottish Family Business Awards 2017 in association with Business Gateway in Glasgow at the beginning of December.

The first honour presented was for Scottish Family Business of the Year (Large).

The second honour was the Outstanding Contribution Award, a public recognition of the significant long-term contribution made by an individual who has played a key part in building and sustaining a company’s growth. This was awarded to Graham McAlpine.

 WOLSELEY.CO.UK

 TRITONSHOWERS.CO.UK

 MCALPINEPLUMBING.COM

NEW NABIS KITCHEN TAPS CARING FOR ALL WITH TRITON’S OMNICARE

INDUSTRY NEWS | WINTER ISSUE 2018 | HIP MAGAZINE

ADEY HAS ADDED THREE NEW AND IMPROVED FORMULATIONS TO ITS RANGE OF MC AND MC+ CHEMICALS The range now includes new MCZERO+ to help protect pipework in homes where the system is not often used, such as holiday homes. MC40+ Cleaner and Descaler can be added to the system as a powder and uses a blend of citric acid and other organic acids to dissolve limescale, which can be an issue for household heating systems in hard water areas.

The specially-formulated MC10+ Biocide is an improved performance, dual-acting biocide. It prevents bacterial contamination and algae formation in all underfloor and heating systems.

 Colleagues | Suppliers 

 ADEY.COM

PIMLICO PLUMBERS’ APPRENTICE RECRUITMENT DRIVE Pimlico Plumbers is aiming to create a cohort of 75 apprentices during 2018 after recruiting a further 12 young people this month.

The recruitment drive bucks the national trend for new apprenticeship starts, which saw a dramatic fall of 60 percent last year. The central Londonbased company now has 62 apprentices on its books, who are earning and learning across a range of departments within the business. In addition, a further two apprentices are scheduled to join the company at the end of January.  PIMLICOPLUMBERS.COM

GRAHAM REWARDS AT ANNUAL CONFERENCE The Graham Plumbers’ Merchant 2017 Conference was recently held in Birmingham.

The event incorporated an awards evening to acknowledge suppliers and colleagues for their outstanding performance throughout the year and dedication to the highest levels of customer service. A total of 13 awards were received.  GRAHAMPLUMBERS MERCHANT.CO.UK

WINNERS OF SPEEDFIT’S ‘UNDER ONE ROOF’ COMPETITION ANNOUNCED JG Speedfit asked installers to reveal what they love about their product range and to share photographs of themselves buying or installing the secondfix plumbing range to win up to £500 worth of Love2Shop gift cards.

Jason Gibbs, the November winner who bagged the £500 Love2Shop gift card, elaborated upon why he moved from competitor brands to Speedfit.

Whereas, in a more lighted hearted tone, the November runner-up Rick Owen who won the £250 Love2Shop gift card said he loved Speedfit so much that he could eat it.  SPEEDFIT-FAMILY.CO.UK/COMPETITION

05

06

HIP MAGAZINE | WINTER ISSUE 2018 | COMPETITION

DRAYTON WISER MULTI-ZONE KIT 2

HIP has joined forces with heating controls specialist Drayton, giving readers the chance to win a new WISER Multi-Zone Kit 2.

HOW TO ENTER...

Drayton’s new Wiser heating controls are the British manufacturer’s most advanced system to date, featuring smart radiator thermostats that enable multi-zoning.

Don't miss out. For your chance to win, simply send an email to

This offers the ability to control the temperature in different rooms of a home via an intuitive app on a smartphone.

The smart radiator thermostats have been designed to easily retrofit onto existing radiators, saving time on installation. Up to 16 radiator thermostats can be added, meaning each room can have its own time and temperature schedule, providing convenience for the home owner.

Wiser can also be integrated with internet connected voice control systems such as Amazon Alexa, so heating can be controlled without even lifting a finger.

and put ‘Drayton Competition’ as the email title.

 For more information on Wiser or to find out more about Drayton’s range of products visit wiser.draytoncontrols.co.uk

admin@sng-publishing.co.uk

We’ll pick a lucky winner at random and notify them via email by 11 May 2018.

Good luck!

HURRY!

COMPETIT ION CLOSES 11 MAY 2 018

08

HIP MAGAZINE | WINTER ISSUE 2018 | SPONSORED FEATURE

TECTITE RANGE EXTENDED Tectite, the push-fit brand by Pegler Yorkshire, has increased its range offering to now include additional valve configurations benefiting from push-fit technology.

Extended product range “Our comprehensive Tectite range has just got bigger!” said Eleanor Johnson, Market Manager for Push-Fittings at Pegler Yorkshire. “The six new additions including a 2 and 3 port manifold, service valve, straight tap connector 15mm and 22mm and elbow tap connector, all form part of our classic range and are recommended for hot and cold water services, low temperature hot water and heating applications.”

Recently, Tectite became the first UK push-fit fitting to achieve the prestigious BSI Kitemark standard across its entire range including Classic, Pro and Sprint from sizes 15mm to 54mm.

Features Tectite has become the choice product for many installers due to its unique and unrivalled features such as ‘grip first’ grab rings, which prevent any risk of full bore blow offs, pre-lubricated seals for reduced insertion force and copper, DZR brass or stainless bodies. The entire range is

suitable for jointing with a wide range of tube materials, including copper, flexible metal, PEX and PB and a variety of steel including stainless and carbon. Additional features include nondemountable and demountable options.

Furthermore, Tectite offers speed of installation and therefore provides installed cost savings.

Hot works permit It negates the need for a hot works permit, which also saves time immediately after installation. As the Tectite system is intrinsically clean, there is no need for adhesive curing or long flushing times.

Tectite has become the choice product for many installers due to its unique and unrivalled features...

 For information about Tectite from Pegler Yorkshire call 01302 560 560 or visit pegleryorkshire.co.uk/en/home

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Vaillant Advance. Look forward to it.

Join today - call the Advance team on 01865 893 309 or visit www.vaillant-advance.co.uk Download the new Advance app and instantly you’re connected with the most sophisticated knowledge base in the industry. Immediately, you cut time-wasting admin.

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10

HIP MAGAZINE | WINTER ISSUE 2018 | SPONSORED FEATURE

RAISE YOUR BARS WITH RHINO Rhino products are a leading manufacturer of commercial vehicle accessories that are built to last, including roof racks, roof bars, rear steps and an extensive range of accessories, and their latest evolution in roof bar design - KammBar™ - is no exception.

KammBar can be fitted to all of Europe’s leading commercial vehicles and has been developed using the latest technologies in design and manufacturing.

Inspired by the work of Professor Wunibald Kamm, Rhino has produced one of the most aerodynamic roof bar profiles to date.

But the advanced aerodynamics don’t stop with the bar design: Rhino have also developed an aerodynamic load stop to work in conjunction with the KammBar™.

Two pairs of load stops are supplied with KammBar™ systems.

The KammBar™ provides a great combination of strength and practicality – just what you need for a full day on the tools. Manufactured from anodised aluminium, its anti-corrosive finish will assist preventing all of that nasty rusting and weathering.

It is lightweight yet extremely strong: the KammBar™ is now tested to carry a 75kg payload instead of the previous load of 50kg per bar.

With it's aerodynamic-shaped bar, load stops and pre-assembled legs, KammBar™ is quick and easy to fit so that you can crack on with all of the plumbing jobs in your diary.

PipeTube Rhino haven’t stopped there, however.

They have also developed the PipeTube product that works perfectly with the Kammbar. This Pipe Tube incorporates strength, style and security to provide the best method of transporting copper pipe, conduit or similarly lengthy materials.

It combines a steel bulkhead for strength and a plastic nose cone to improve aerodynamic efficiency. It’s available in 2 and 3 metre lengths and is key lockable at both ends, so you can have that peace of mind. Mighty and reliable, it allows transportation of up to 50x15mm copper tubes or similar materials.  Visit rhinoproducts.co.uk

Quick to fit, lightweight...

12

HIP MAGAZINE | WINTER ISSUE 2018 | INTERVIEW

MEET CHARLIE MULLINS We caught up with Charlie Mullins, previous apprentice and founder of the UK’s largest independent plumbing company, Pimlico Plumbers.

HIP: What attracted you to a career in the plumbing and heating industry?

CM: When I was I kid, quite young, about ten-years-old I used to bunk off school to help a local plumber called Bill. I thought Bill was great, and not just because he used to pay me two-bob a day to tag along with him. He was pretty much my hero; he had a car, a motorbike, and went on holidays, which nobody round our way could afford to do.

HIP: Did you do an apprenticeship and if so, where did you do it?

CM: I absolutely did an apprenticeship, which is why I tell all young people I meet to seriously consider one for themselves. I started mine with a company called AngloScottish Construction out of Raynes Park, and transferred two years in to Higgs and Hill, based at Loughborough Junction.

HIP: How long did it take you to get to management level?

CM: You could say I was management material from day one, but some of my old mentors might have disagreed with that! Obviously as a self-employed plumber I was my own boss, and within a year I had a couple of people working for me, so pretty much straight away. If the question means when did I stop getting my hands dirty? Then we’re talking about the mid-80s, maybe a little later, so about 10 years after I finished my apprenticeship.

HIP: Where did you work after you became fully qualified?

HIP: How would you describe Pimlico Plumbers to someone who has not come across your business before?

CM: The moment I finished my apprenticeship I was always going to work for myself, so it was with a bag of old tools and a second hand van, I became my own boss and it’s been that way ever since.

CM: Pimlico Plumbers is London’s premier plumbing, heating and home service company.

We are all about service. We have the best technical people and the best backup service possible, but we’re always looking to improve.

We are the trade-based service company that bucks the trend by looking at all the things that the public historically don’t like about our industry and consciously strive to do the opposite. We pride ourselves in being honest, hard-working, reliable and transparent. Quite honestly we are the company that is the gold standard, when it comes to anything that needs doing in someone’s home or business place.

HIP: What has been the biggest challenge that you have faced?

CM: In the early 1990s we almost went broke. Two experts told me that I was

INTERVIEW | WINTER ISSUE 2018 | HIP MAGAZINE

13

probably finished and would go under. One said we could go bust and be up and running again the next week under a new name and the other one said I could fight, but would probably still lose. I decided to fight and I won. It took all my energy to stay afloat, and after that I did some major re-structuring, which was the basis for the business model that today’s Pimlico Plumbers is based on.

HIP: What has been your biggest career highlight so far?

CM: Going to Buckingham Palace to receive my OBE from Prince Charles, especially since I was the first person to be recognised in this way for ‘services to plumbing’ since Thomas Crapper.

HIP: What advice would you give to any students who would like to pursue a similar career path?

CM: Go with your instincts; by all means listen to what other people’s advice might be, but it’s your head on the block, not theirs, so if you think you’re right, back yourself. Also, if you are considering starting a business, just do it. Plenty of people do a lot of talking and not enough doing; take a chance, it may be the best thing you’ll ever do. And if you don’t, you’ll never know!

HIP: What is your favourite thing about the plumbing and heating industry?

CM: Once you’re qualified, you’ve got a job for life. And in this day and age there’s not too many jobs like that. Houses will always need water while humans live in them, so the technology might get more complicated, but you still need pipes to carry water.

HIP: Why do you take on apprentices?

CM: Two reasons: the first is an economic one; if nobody trains up apprentices there will be no tradespeople in the future to fuel the economy. Our skills gap in the UK is bad enough and we must get rid of it.

The second reason is that I was an apprentice and it has given me such a wonderful life. I wasn’t rich, in fact I came from a very poor

...if you are considering starting a business, just do it...it may be the best thing you’ll ever do. background, and I see lots of kids out there with no idea what they want to do. Many of them don’t think they have a chance of getting a house, or having a nice life that doesn’t involve being miserable and living on benefits. But making apprenticeships available to young people is my way of helping kids like the one I used to be.

HIP: How have you found the process of recruiting apprentices?

CM: People make too much fuss about this type of thing; there are plenty of young people who are looking for apprenticeships. We have hundreds every months asking about, and applying for apprenticeships. The secret is to find the ones that really want it, and are not being pressured by their parents.

I will preach about the good that apprenticeships do for hours if people let me, but it’s three years of hard graft, and if you’re not prepared, you won’t last.

turnover in the 100s of millions of pounds.

HIP: What do you think about the way plumbers are now using social media?

CM: Undoubtedly social media is a great business tool and plumbers are business people, just like any other. So if they need to promote their businesses then social media, Twitter, Facebook, Instagram etc. are great ways to do this. I use social media to huge effect for Pimlico Plumbers, and there are others who do the same.

I do however think that just like people who work in non-plumbing areas of my business, plumbers who are being paid by customers on an hourly rate should not be on social media while they are on the clock.

HIP: If you had to describe yourself in three words, what they be?

CM: Blunt, determined and fair.

HIP: What couldn’t you live without?

CM: My mobile phone.

HIP: What lies ahead in the future for Pimlico Plumbers?

HIP: What is your favourite number plate out of your whole collection?

CM: This year we have 350 people on board and we will hit £40 million in sales for the first time. The next target is £50 million, then £100m, and on and on. Rapid growth is what we’re going to be about for the next, well, at least 10 years, by which time we plan to be counting

CM: It could be my personal plate CH4RLE, which has pride of place on my Bentley, but actually it’s the first one I ever bought, which is DRA1N. It cost me £6k in 1988, and I had sleepless nights worrying if that was a good move. Six grand was a lot of money back then!

14

HIP MAGAZINE | WINTER ISSUE 2018 | SPONSORED FEATURE

REDUCE PROBLEMS WITH

RETROFIT Magnetite makes up more than 98% of all system debris, making it the single biggest cause of heating system issues.

Due to their incredibly small size, magnetite particles travel easily around a heating system and deposit in low flow areas. Regardless of age, magnetite will always eventually become a problem for a boiler and household heating system, unless it’s properly maintained and protected against corrosion.

Survey findings When ADEY commissioned a survey of 2,000 UK homeowners, we found that more than a third of respondents said they currently have issues with their central heating systems including noisy pipework, cold spots in radiators and

...installing a filter should be considered best practice...

low or inconsistent heat levels. All of these common issues are symptoms of a build-up of sludge within the system and the corrosion of components. The most effective remedy is for an installer to fit a magnetic filter, providing long-term protection and preventing future sludge-related breakdowns, associated costs and inconvenience for the homeowner.

However, we understand that when a system needs repairing, it’s usually an unplanned distress purchase for the customer and this can make it difficult for an installer to feel comfortable in recommending a fix that, although beneficial, comes at further additional cost.

Therefore, ADEY supports installers with material they can use to help educate customers on the benefits of having a well-maintained system and the return on investment that long-term protection can deliver.

Filters For example, should an installer need to replace any heating system components,

it makes sense to ensure new parts are protected from future corrosion, which means installing a filter should be considered best practice as much as it is when installing a whole new boiler. In addition, our filters are the only ones available on the market that hold a complete product 10-year warranty and save 6% on household energy bills year on year.  Visit adey.com

Get ahead.

Get online.

Mira’s For the Expert zone makes it simple. Discover the latest downloadable resources including step-by-step installation videos, training tools and dedicated support – all designed for the Expert. So whether you’re browsing on your phone, tablet or desktop you’ll find everything you need in one place.

www.mirashowers.co.uk/expert

16

HIP MAGAZINE | WINTER ISSUE 2018 | SPONSORED FEATURE

SANIFLO SPELLS OUT THE SHOWERING POSSIBILITIES UK designer and manufacturer of pumps, macerators and shower cubicles, Saniflo UK, now has a stylish, easy-to-follow leaflet and poster spelling out all the Saniflo shower pump and shower tray possibilities.

Leaflet The two-page leaflet highlights in detail the features of the Sanifloor 1 and 2, Sanifloor 3, Traymatic, Sanishower Flat and the Sanishower +, with important information about the low level and traditional height options displayed for each product, whilst the eye-catching poster provides an at-a-glance overview of the Saniflo shower pump range.

Versatile range The Saniflo range of shower pumps and trays offers a solution for every type of bathroom, from uber contemporary bathrooms that require sleek, low level shower trays, which is a growing trend; to the more traditional bathrooms with step-up higher shower trays; and, there’s also a solution for wetroom applications even when floor formers are used. The height of the Saniflo shower trays ranges from 0cm to 12cm.

Ann Boardman, Saniflo UK Head of Marketing and Product Development, said: “With the Saniflo range of shower pumps and shower trays it really is possible to have the shower you want anywhere a water supply can reach, without the need for mains drainage to be present at the site of the shower. There are subtle yet important differences between the products and this new leaflet clearly and concisely explains the best product for specific scenarios, from contemporary to traditional designs, helping industry professionals make the right choice for their clients.”

 The new leaflet is being distributed to merchants and installers nationwide. To obtain copies of the leaflet contact Saniflo UK | Visit: saniflo.co.uk

PACKED WITH REVOLUTIONARY TECHNOLOGY

For over 50 years we’ve always been known for our product innovations, which is why our enhanced range of macerators and lifting stations are now better than ever.

Their new access panels make the motors even easier to get to and the water level indicators are now simple to remove and check, making service and maintenance even quicker. Best of all, they’re designed with the same inlet and outlet locations, so upgrading is straightforward.

Now that’s revolutionary.

Anything’s possible. Visit saniflo.co.uk to see how.

18

HIP MAGAZINE | WINTER ISSUE 2018 | SPONSORED FEATURE

VAILLANT CASE STUDY: GRIMSBY COLLEGE Louise Simpson, Vaillant Customer Journey Manager, and lecturer Steven Hilton comment on the Experience Day Training provided to Grimsby College by Vaillant.

The Experience Day held by Vaillant Group at the Belper Centre was very relevant to the learners’ development. The experience they had by attending the Centre not only promoted the need for manufacturer’s training to enhance their learning and knowledge, but also the need to keep ahead of the current and new products there are available in the market.

Vaillant takes pride in showcasing their products not only at external exhibitions but also at their own Centres of Excellence. Grimsby learners that attended their Experience Day are all welcome to attend any events local to them, which Vaillant encourage.

The future The learners are keen to stay ahead of what’s going on in the industry that they are working towards becoming a fundamental part of.

Understanding what is ahead of them is key, as is having a knowledge of what products are available to them for their future careers.

The students and tutors expressed how vital it is to have a handson training approach, which they experienced during their visit to the Belper Centre.

Vaillant Group Training are continuing to support the Grimsby learners, by either attending the college or running a Product Course at a Centre of Excellence with a smaller group, giving them the overall confidence to work on Vaillant products from a technical perspective. This is something that will benefit both parties going forward.

 Visit: vaillant.co.uk/for-installers/training-and-e-learning/training/course-information

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20

HIP MAGAZINE | WINTER ISSUE 2018 | SPONSORED FEATURE

HELPING CUSTOMERS MAKE THE SMART CHOICE Smart and connected technology is a rapidly growing area of the industry and will become more commonplace with increasing recognition of the benefits for homeowners.

A key benefit of smart technology is convenience for the homeowner. For example, smart heating controls, such as the Nest thermostat, will learn and then begin to predict behaviour.

Here Anthony Chapman, Senior Category Manager for Plumbing at Graham Plumbers’ Merchant, looks at what installers need to know and the opportunities that the technology can provide.

The system monitors the homeowner’s initial adjustments to the thermostat and learns the desired temperatures and routines. Relatively quickly the thermostat can begin to anticipate the needs of the household.

Energy savings Traditional heating controls often make it difficult for the user to get the temperature right and thermostats are frequently adjusted to manage the temperature, resulting in energy being wasted. A thermostat with the ability to learn and predict the required temperatures provides a greater level of heating efficiency and as a result can reduce heating bills of up to 16%.

The energy saving benefits of smart controls have recently been recognised by the Government’s Department for Business, Energy and Industrial Strategy (BEIS). Under the new Boiler Plus regulations, from April 2018 any new combination boiler installed in England will also need to feature an energy saving technology. One of the ways to meet this requirement is to install a smart control that includes automation and optimisation functions.

...the devices are more affordable than customers often assume. savings on energy bills covers the initial cost in as little as 12 to 18 months. Beyond this point customers are simply better off while enjoying a more comfortable environment with a heating system that is easier to manage.

Smart heating controls are just one part of a wider range of home automation and connected products that are simple to install and easy to use. This provides installers with an added opportunity to expand their services to customers. Installers that are informed and knowledgeable about areas such as smart lighting and security can offer an integrated solution that goes beyond heating controls.

Cost effective Furthermore, this reduction in energy usage means the devices are more affordable than customers often assume. Although smart controls are more expensive than a traditional programmable thermostat, the



To find out more about smart technology pick up a copy of the Graham Smart Technology guide in your local branch or visit grahamplumbersmerchant.co.uk

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22

HIP MAGAZINE | WINTER ISSUE 2018 | SPONSORED FEATURE

IMPEY’S EASYFIT WETROOM FLOOR-FORMER TURNS FIVE In 2012 Impey launched the EasyFit wetroom floor-former.

Five years on, the revolutionary floor-former has changed the way that wetrooms are built, specified and installed. To celebrate the fifth anniversary of EasyFit’s launch, Impey has released a new installation video, which reveals exactly why their revolutionary floor-former is the go-to wetroom drainage solution for the UK’s installers.

During the wetroom installation process, lifting the floor can reveal a multitude of complications: double joists, gas pipes, electrical cables and other unexpected obstacles which can hinder wetroom installations of floor-formers with a fixedposition waste. When Impey released the EasyFit floor-former five years ago, installers realised that they no longer needed to worry about unexpected obstacles lurking underneath the floorboards!

Impey’s popular EasyFit wetroom floor former incorporates a unique rotating drainplate, which can be simply manipulated in a circular motion to find the most convenient position for the waste and instantly avoid any problematic pipes or jauntily located joists; typically saving at least half a day of installation time.

The EasyFit floor-former is well-known for its strength and rigidity. At 22mm thick, it is conveniently the same depth of most standard floor boards and designed to be placed straight onto joists – easily withstanding weights of 300kg (47 stones), with no need for underboarding.

Training tour To find out more about EasyFit and installing a wetroom, you can book a place on Impey’s ‘We Are Wetrooms’ Training Tour, which will visit nine sporting venues during 2018. Visit: www.impeyshowers.com/training to reserve your space.  Lastly, don’t forget to take a peek at Impey’s brand-new installation video, which can be viewed at: impeyshowers.com/EasyFit. See for yourself how quickly and easily you can fit a wetroom using an Impey EasyFit Dec.

Working for you.

MyCustomers

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Manage enquiries and

All contact numbers,

store guarantees against customer profiles.

manuals and documents in one place.

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Organise appointments, service reminders and

On the job tools including a fault finder

see our latest promotions.

and flue calculator tool.

Introducing the NEW

MyWorcester App Our all-inclusive app puts Worcester straight into your pocket and provides a series of tools to help you easily manage your customers on a daily basis.

The MyWorcester app is available to download via the Apple App Store and Google Play. For more information, visit worcester-bosch.co.uk/my.

24

HIP MAGAZINE | WINTER ISSUE 2017 | APP REVIEW

APP-RENTICE Rag and bone, ringer, handset, mobile, bleeper, cell…whatever you call your phone, it’s unlikely that you’re ever without it.

So why not use it to go further as a plumber?

We take a look at some of the latest apps that are available to make your plumb thumb app happy…

The myenvirovent app, which is available for iOS and Android via the App store, will offer greater control and flexibility for a home’s ventilation by allowing the end user to access certain settings on the unit from anywhere in the home.

Pegler Yorkshire has launched a new PY Handbook app, which contains their entire product catalogue in an easy-to-use format that works offline so there are no worries about being connected to the WiFi to check a size or price.

The app allows installers to connect directly to the unit through the app without the need for a wireless internet connection and to access the dedicated installer mode to commission the airflow rates and select additional options in the unit’s ventilation settings page.

Users will be able to browse the full product range wherever and whenever needed. In addition, they will also be notified of periodic updates to ensure the data and pricing is completely up to date.

Access to the myenvirovent app will be offered free of charge with the app-enabled energiSava 200, 250 and 380 units.

Visit envirovent.com/myapp

The app is available to download through Apple’s App Store, Google Play and Windows Phone.

The new app from Worcester, Bosch Group has a MyCustomer section where installers can create their own customer database, register and store product guarantees against individual customer profiles, while also managing incoming sales leads that are generated and delivered by the Worcester website.

The app’s MySupport area grants installers access to a library of technical information. The MyTools section boasts an intuitive fault-finder and a flue sizing calculator to aid the sizing of flue lengths for a given boiler installation.

It is available to download via the App Store and on Google Play.

For more information, visit worcester-bosch.co.uk/my

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IT’S A FACT. PROPER BALANCING MAKES A REAL DIFFERENCE. AND NOW IT’S REALISTIC Research shows a single unbalanced radiator can increase heating costs by 3.5%, whilst system wide imbalance raises them by 9-27%. That’s up to £120 extra per year in a typical UK household.

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26

HIP MAGAZINE | WINTER ISSUE 2018 | FEATURE

Ever fancied having a nose around another college? Then look no further. This issue we went through the keyhole at Coleg Gwent to indulge the nosey parker in you and we liked what we saw!



WHERE

Coleg Gwent is one of Wales’ top performing colleges. It is also one of the biggest with over 20,000 students across five campuses and business training centre, serving the boroughs of Blaenau Gwent, Newport, Caerphilly, Torfaen and Monmouthshire.

The college was ranked ‘excellent’ by the Welsh Government in 13 out of 24 subject areas and has an excellent A Level pass rate of 99%.

In recent years they’ve significantly grown their HE profile, offering Foundation Degrees, HNCs and HNDs in partnership with the University of South Wales, University of Worcester and Aberystwyth University.

FEATURE | WINTER ISSUE 2018 | HIP MAGAZINE



LECTURERS

Coleg Gwent lecturers have years of industry experience behind them so not only do students learn from experts, but they can offer advice on getting a job after college or even starting their own business, too.



TRAINING ACADEMY

Coleg Gwent provides one of the best training facilities for plumbing services in Wales through their training academy, which is in partnership with Baxi.

The Baxi Academy based at the City of Newport Campus is a renewable energy training centre with a wide range of live domestic heating systems, from high efficiency boilers to renewable energy products like solar heating panels, which provides the opportunity for students to work first-hand with the latest technology and develop skills that are directly linked to industry employers.

 Visit coleggwent.ac.uk



COURSES

In addition, there is a range of accredited courses at Coleg Gwent for industry professionals, which are designed to keep students up-to-date with industry regulations ensuring they meet the required standards to continue the development of their career.

Many students go straight into employment or an apprenticeship but they also have the option to study an HNC/D in Construction and the Built Environment or Civil Engineering at Coleg Gwent or a related course at another university.

Coleg Gwent has also developed close links with Lovell, St Modwen, Persimmon Homes and the Home Builders Federation working together to offer work experience to full-time students in all trades, and to help find apprenticeships.

Coleg Gwent is one of five further education providers across the UK and the only one in Wales to be taking part in a ‘boot camp’ pilot, an on-site training course developed by HBF’s Home Building Skills Partnership to fast track construction students into their specialist job area by matching them with employers.

27

28

HIP MAGAZINE | WINTER ISSUE 2018 | FEATURE

HOT WATER & WATER HEATERS Mike Harvey, training & technical support manager at HETAS, discusses the options available when it comes to hot water and water heaters.

“When considering domestic hot water provision a variety of options are available,” he said. “Installers usually opt for a gas or electric appliance sized to meet their customers’ requirements, based on what they are most familiar with, ease of use and confidence in installation practice. The appliance is either cited as a direct water heater under a sink or indirect, integrated into a kitchen cupboard or hidden from view in an airing cupboard or roof space.

“In recent years, wood burning stoves have enjoyed a renaissance and today’s modern appliances are available to fulfil the requirements for domestic hot water.

In recent years, wood burning stoves have enjoyed a renaissance...

Skills gap "However, there is a skills gap that exists in how to install such appliances either as the primary heat source or as a linked-in technology to an existing gas or oil boiler.

Skills and training which was once part of the curriculum for Plumbing & Heating Apprentices was dropped in the early 1990’s, creating a gap in knowledge for generations of installers who are now faced with the challenge of learning how to meet the growing requests of homeowners.

“HETAS has developed a comprehensive programme of training courses for solid fuel, wood and biomass installations for installers to build on their existing skills set and bridge the skills gap in the industry.

"Specifically, the combination of Dry and Wet Appliance Installer Courses H003 &

H004 delivered by highly skilled industry specific trainers at HETAS Approved Training Centres covers core theory and practical considerations for installations.

The course provides information on linking the technologies including unvented systems as well as service and maintenance and regulatory requirements.

The course also stresses the importance of using appropriate fuels including ‘Ready to Burn’ wood for more efficient home heating which helps improve air quality.”

 For further information on HETAS Wet Installer Course please visit hetas.co.uk

With Sentinel X800 Fast Acting Cleaner, things will be short but oh-so-sweet.

It prefers to get things done in less than an hour when it comes to removing corrosion debris from heating systems. It doesn’t like to stick around for long, but it’s the whirlwind reset your system needs.

#ThinkDirty SentinelProtects.com/Dirty

30

HIP MAGAZINE | WINTER ISSUE 2018 | FEATURE

MAKE YOUR FUTURE CUSTOMERS HAPPY Why are more than 25% of householders unhappy with the hot water pressure in their new home?

Andrew Ogden, Head of the Technical team at Kingspan Environmental, advises how to make sure your future customers are the happy ones.

for smaller homes with one bathroom, but can struggle when hot water is used in more than one place at once. Of those surveyed, 72% of those with hot water pressure problems had a combi boiler.

In contrast, cylinders store hot water, so can handle multiple uses of hot water at the same time, without any loss of pressure or temperature.

What do plumbing students need to know about this issue?

AO: There’s a simple question I’d encourage all plumbing students to ask: “Is this hot water system capable of meeting the demands it could face?”

If the answer is “no”, it’s an opportunity to advise your customer to upgrade their heating

How do we know that more than 25% of householders are unhappy with their hot water pressure?

Andrew Ogden (AO): It’s the result of research from the Hot Water Association (HWA). They surveyed more than 300 householders in new-build homes; 26% of respondents said they lost hot water pressure when they used more than one hot water outlet at the same time.

It seems ridiculous so many homes can’t cope with using hot water in this way.

Fortunately, it’s really easy to resolve, no matter the age of a property.

Why is there a loss of hot water pressure?

AO: Mostly it’s down to the combi boiler being overworked. Combi boilers are great

 For more information visit: kingspan.com/gb/en-gb

system to one that includes a modern unvented hot water cylinder, of the right size for the property and its number of bathrooms.

This applies whether your customer wants a house extension, or to retrofit a new system into a property with more than one bathroom. It’s no good installing a luxurious en-suite shower or beautiful new bathroom if your customer is left disappointed because the bath takes forever to fill or the shower becomes a trickle as soon as someone turns on a kitchen tap.

I’d encourage all plumbing students to take this simple step to help make sure their customers are the happy ones!

32

HIP MAGAZINE | WINTER ISSUE 2018 | SPONSORED FEATURE

HOW SMART PHONES WILL CHANGE THE TRADE INDUSTRY Benjamin Dyer of Powered Now explains why the arrival of the smartphone means life is becoming easier for Heating and Plumbing professionals.

About the author Benjamin Dyer is CEO and co-founder of Powered Now. Powered Now’s mobile app aims to take the pain out of paperwork for plumbers, gas engineers and other trade businesses.

 Visit powerednow.com

The first iPhone arrived at the Apple Macworld Conference in San Francisco in 2007. Dismissed by Microsoft (try Googling: “Bullmer laughs at iPhone”), today the majority of trade professionals carry an iPhone or Android device.

Technological impact Long term, technology drives social change. Our ancestors mostly worked on the land, but technology has changed all that. The smartphone is the fastest adopted device in the world’s history and is going to change things too.

Impact on Heating and Plumbing Engineers Helping with paperwork is likely to be the main use for smartphones. Powered Now has a smartphone app (also available on Mac, PC and tablet) and like similar systems delivers the following benefits:  Quote and invoice professional-looking documents from anywhere and send by email and text  Look up customer addresses and details from the postcode and company name  Look up email addresses and phone numbers from your address book  Know exactly when your prospect has opened your emails  Know exactly where all your staff are throughout the working day Overall, this makes creating paperwork much quicker and easier than it can ever be with paper, Word or Excel.

What’s the bottom line?

Everyone hates paperwork and smaller companies are worst hit as they often don’t have an admin person. Smartphones are good news because they can make things easier. Why not check it out?

It’s time to cut your air.

Cutting out the air from heating systems, prevents corrosion and increases efficiency.

Air inside a piped water system during installation or operation will: 1. Corrode the steel surfaces 2. Create magnetite 3. Wear out pump seals 4. Block up heat exchangers 5. Develops leaks with in radiators The SpiroVent range of domestic and commercial deaerators are quick and easy to install and come with an exceptional Spirotech guarantee.

Want to find out more or have a live demonstration of our products?

Call us on 0208 451 3344 or visit www.spirotech.co.uk

34

HIP MAGAZINE | WINTER ISSUE 2018 | FEATURE

SPIROTECH’S SPIROCROSS OFFERS 3 IN 1 SOLUTION Introducing SpiroCross, the unit that simultaneously manages deaeration, dirt separation and hydraulic balancing from supplier of water treatment solutions, Spirotech.

The SpiroCross with its multi-functionality is ideal for new-build or refurbished heating, cooling and process systems, whether servicing a single boiler or a cascade system design. The unit can carry out three functions and also delivers considerable cost savings during the purchasing, installation and maintenance stages of a plant room equipment’s lifetime.

Kevan Peaker, UK Business Director at Spirotech, said: “A stable hydraulic balance is critical for HVAC and process systems, particularly within light commercial and commercial systems boasting separated circuits, with several groups and pumps. In line with this, deaeration and dirt separation are also both key to contributing towards optimum system performance.

“SpiroCross is the only product on the market that can deliver on all of these fronts. With its Spirotube separation element, solid construction and long warranty, specifiers, heating engineers and facilities managers alike will benefit from its utilisation.

doesn’t compromise on performance. The internal Spirotube technology allows for the compact housing but maintains high performance levels.”

All steel SpiroCross units come with a 5-year warranty.

Product range

“The compact size of the brass unit is another key benefit, offering a considerable advantage over similar products where space is at a premium, with the steel unit servicing larger heating systems. The SpiroCross is robust and

The SpiroCross comes in two ranges: the SpiroCross AX is made of high quality brass, and the SpiroCross XC out of commercial strength steel. The two model types share the same technologies and were developed

by Spirotech using Computational Fluid Dynamics, with the units undertaking rigorous testing at the Dutch company’s headquarters.

The SpiroCross AX is suited to domestic and light commercial applications. Its connection sizes range from 1" to 1.5", with all units boasting a 20-year warranty and weighing just 6.5 kg.

The SpiroCross XC is for larger commercial

installations, with connection sizes ranging from 50mm to 300mm, plus larger bespoke custom-built units upon request.

All steel SpiroCross units come with a 5-year warranty.



For further information on the SpiroCross or other products in Spirotech’s range of dirt, air, pressurisation and chemical solutions for domestic and commercial applications, visit spirotech.co.uk

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36

HIP MAGAZINE | WINTER ISSUE 2018 | STEP BY STEP

WATER TREATMENT MAINTENANCE STEP-BY-STEP

1

To protect boilers and system components from corrosion and limescale for life, carry out the following water treatment maintenance steps after dosing a system with inhibitor and at every annual boiler service.

WHAT YOU’LL NEED TO MAINTAIN WATER TREATMENT:

1. An inhibitor quick test kit (comprising clear tube, tablets, and colour chart),

such as Sentinel X100 Quick Test Kit

2. A bottle of inhibitor, such as Sentinel X100 Inhibitor, to top the system

up (if necessary).

 For further information visit sentinelprotects.com

Clean the filter, if present. Start by closing both isolation valves. For Vortex filters, withdraw the magnet, unscrew the cap on the flush valve, and place on the valve handle. Put a container under the valve to catch dirty water or attach a suitable hose.

Turn the flush valve 90o to release the collected debris. Dirt will start to flow out. The bottom isolation valve can then be opened temporarily halfway to thoroughly flush the filter out.

2

3

4

Once clean, close the flush valve.

Show the householder the collected debris.

Allow inhibitor to circulate in the system for min. 15 minutes and let system cool. From a drain point run system water for a few seconds and then fill sample tube provided in the kit.

Place both tablets (marked 1 and 2) into the sample tube, seal the tube and shake vigorously. Allow tube to stand but shake occasionally until tablets are fully dissolved (up to 10 minutes).

6

7

Add more inhibitor to the system, circulate it for 15 minutes, then repeat the test.

Show the homeowner the shade chart and water sample to prove that the system is protected. You’re done!

To finish, replace the cap, insert the magnet, and re-open both isolation valves.

5

Once the tablets have dissolved, place the tube against the white part of the shade chart. If the sample colour appears deeper or the same depth as the ‘Standard yellow’ shown, the concentration of inhibitor is okay (and you can skip step 6). If it is lighter, inhibitor concentration is too low, and you will need to move to step 6.

While waiting for the results, investigate the cause of the depleted inhibitor levels and, if necessary, organise remedial works to be carried out.

38

HIP MAGAZINE | WINTER ISSUE 2018 | FEATURE

CLEAN, POWERFLUSH AND PROTECT Francine Wickham, Global Marketing Director at Fernox explains a simple three-step approach to restoring energy efficiency within a dirty central heating system.

All domestic central heating systems precommissioned in line with Part L of the Building Regulations should be protected against corrosion and scale formation by using effective chemical water treatment. This is achieved by removing installation debris, fluxes and solder residues with a cleaner and then protecting the system against future corrosion and scale formation with a quality inhibitor.

An inhibitor works to prevent sludge and scale build-up by forming a protective barrier between the metal and water in the system, minimising contact and subsequently reducing electrolytic corrosion.

Treating older systems

However, for older systems that have not had inhibitor levels maintained over time, the levels of inhibitor can reduce through part drain downs and consequently, the barrier can become inconsistent.

When this situation occurs, system water that comes into contact with the metals within the heating system causes a chemical reaction called corrosion. This produces thick black sludge (mostly iron oxide) that can circulate within the central heating system; blocking radiators and pipework and forcing a boiler to work harder than necessary to get the system to reach temperature. This not only increases the amount of energy the boiler has to use but circulating debris can also cause

internal damage to the boiler itself, resulting in breakdown and early replacement.

When approaching a system suffering from dirty water and circulating sludge, follow these three steps:

Fernox Protector F1 combines three types of protective inhibitor particles

 Step One Dose the system with an effective, nonfoaming chemical cleaner, such as Fernox Cleaner F3 and let it circulate for at least one hour. Fernox Cleaners chemically lift and disperse dirt for faster removal. Cleaners which foam trap air, have reduced cleaning ability and can also cause frothing and whistling in modern, high-flow systems.

Also, by using both Fernox Cleaner F3 and Fernox Protector F1 to clean and inhibit a system, gas savings of up to 15% can be achieved every time a room is heated.

 Step Two Powerflush the system to remove both the cleaner and sludge. Powerflushing is more effective than any other cleaning method (as detailed in BS7593) and will result in a system free of sludge and corrosion particles.

 Step Three Once a central heating system is clean, it is essential to dose it with a high quality inhibitor to protect the metal from future corrosion. Fernox Protector F1 combines three types of protective inhibitor particles that each form a barrier to stop the system water touching the metal.

A dirty central heating system can increase running costs and result in boiler breakdown.

By correctly cleaning, powerflushing and dosing the system with high quality chemical water treatment, a system’s energy efficiency can be restored and maintained.

 For more information, please visit fernox.com

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WILO BRINGS THE FUTURE. Find out more: www.wilo.co.uk | T: 01283 523000 | E: sales@wilo.co.uk

Pioneering for You

40

HIP MAGAZINE | WINTER ISSUE 2018 | FEATURE

INTRODUCING THE NEW MIRA MODE SMART, SIMPLE SHOWERING. Introducing the new Mira Mode – the latest digital shower from Mira Showers.

Its minimalist styling with luxurious chrome finish makes Mira Mode the must-have digital shower for your customer. There is an additional remote control that enables the user to switch the shower on/off from outside the showering area and this is included as standard, so there is no need to purchase separately.

As part of enhancing your customer’s showering experience, Mira has created a free app which is available on both Android and iPhone. Not only does this give your customer lots of handy features like setting the maximum temperature and shower duration, it also connects them with the Mira Customer Service team, should any queries arise.

App features Better still, the Mira Mode app isn’t just helpful for your customer, it’s been created with the installer in mind too. Usefully, the app assists the professional in some of the more technical installation steps, making troubleshooting easier. It helps detect and confirm if the handshower and deluge are programmed correctly to the controller and, if not, enables them to resolve the issue at the touch of a button.

Available in both single and dual outlet options, for both high pressure and pumped systems, there is a configuration to suit every water system and style preference.

If your customer is looking for ultimate luxury, then look no further than the Mira

Mode with Bathfill. Your customer can create up to 10 bathfill presets using the free Mira Mode app, making bath time easier and safer for all the family.

Mira Mode is built to last, made only from the highest quality materials and manufactured here in the UK, complete with a 5 year guarantee.  Visit mirashowers.co.uk/mira-mode/ today to discover more.

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SMARTER: MORE EFFECTIVE AND EFFICIENT USE OF WATER COMPARED TO STANDARD FLUSHES

PRODUCT OF THE YEAR

42

HIP MAGAZINE | WINTER ISSUE 2018 | SPONSORED FEATURE

WATER SOFTENERS...

TAKING ON LIMESCALE ACROSS THE UK More than 60% of the UK suffers from hard water. If you live in a hard water area you will experience limescale build up in appliances and around taps and you will see stains in sinks and baths. A water softener is connected to the plumbing system. It is usually installed where the water supply comes in, to ensure all parts of the home benefit from softened water. Often this is the kitchen.

Why use ion exchange water softeners?

A water softener from a leading manufacturer like Tapworks tackles the problem of hard water by eliminating the unsightly calcium and magnesium minerals from the mains water. The (salt-based) ion exchange technology is the only reliable technology that is affordable for residential use.

Why choose a computercontrolled softener?

Just as makes of cars are different, water softeners from all manufacturers are different.

For example, no two water softener brands have the same salt and water consumption. A computer-controlled softener can automatically adapt to a home’s water consumption pattern, and

A computer-controlled softener can automatically adapt to a home’s water consumption pattern... significantly bring down the running costs. Compared to a classic non-electric softener, the salt consumption can be up to 50% lower!

softener and the hardness of the water in your area. Trustworthy manufacturers will show how much soft water can be created by their water softener.

You wouldn’t consider buying a non-electronic dishwasher or washing machine these days, so it clearly makes sense to buy an electronic water softener. All Tapworks softeners are computercontrolled, simple in use, and very economic.

The water usage in a home – roughly 160 litres per person per day – will determine which size of softener would be optimal.

Brands offering a range of sizes allow you to choose the most efficient unit for the given situation.

How to choose a water softener?

The volume of soft water that can be created is dependent on the volume of resin inside the

Take a closer look at www.tapworks.co.uk for more information on water softeners.

44

HIP MAGAZINE | WINTER ISSUE 2018 | REGULAR

TWEET ALL ABOUT IT! Here's what we've been enjoying on Twitter lately!

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products installed every year.

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46

HIP MAGAZINE | WINTER ISSUE 2018 | EXERCISE

HIP MAGAZINE CIPHE ACCREDITED EXERCISES Be the best you can be with the CIPHE

The Chartered Institute of Plumbing and Heating Engineering (CIPHE) is the only professional body for the UK plumbing and heating industry.

With a long history going back to 1906, the CIPHE has been here to support apprentices for well over a century, and does so today through a range of resources, career development paths and support through bursaries and discounts.

How to join Joining the CIPHE as either a Trainee Member or newly qualified Affiliate Member can help lead you to a bright future. Not only will your career be associated with professionalism from the start, but the CIPHE has some real membership advantages that will help steer you through those first few years in the industry too.

With access to free technical information including p&he Journal, the CIPHE’s e-learning platform and revision package for learners, membership can really boost your studies and technical knowledge (both pre-and post qualification).

Membership perks If it’s discounted perks that you are after, CIPHE membership will give you access to preferential rates on selected manufacturer training courses and a host of

Joining the CIPHE as either a Trainee Member or newly qualified Affiliate Member can help lead you to a bright future. other benefits such as discounted insurance, discounted access to the TenderSpace platform, access to the mycareerpath website and much more.

Journeyman and Master Plumber schemes and advice / support around applications for Engineering Technician, Incorporated Engineer or Chartered Engineer status.

Support The CIPHE will support applications from members for access to bursaries worth thousands of pounds through the Worshipful Company of Plumbers too.

And you can follow your engineering dreams with access to the CIPHE’s Apprentice,



So if you want to know more, you can phone 01708 472791, email membership@ciphe.org.uk or download a Trainee membership form today from ciphe.org.uk/join

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48

HIP MAGAZINE | WINTER ISSUE 2018 | EXERCISE

BATHROOMS & SHOWERS Complete the following multiple choice questions.

Q1

Before work commences, the local water supplier will need to be notified and give approval for: Ans. (tick all that apply)

Q5

What bathroom appliances fall under fluid category 5:

a

WCs

b

Bath

Bidets with a flexible hose

c

Washbasin

Bidets with an upward spray

d

Over rim type bidets

a

Baths holding more than 230 litres of water

b

Multi head showers with a walk in shower

c d

Q2

There is a legal requirement to fit Thermostatic Mixing Valves (TMVs) in:

a

All existing domestic properties in England, Wales and Scotland

a

WCs

b

To baths in all domestic new-build properties in England, Wales and Scotland

b

Bath

c

To showers, taps, bidets and baths in all new-build domestic properties in England, Wales and Scotland

c

Washbasin

d

To none of the above

d

Over rim type bidets

Q3

What is the difference between TMV2 and TMV3 approved mixing valves?

a

TMV 3 valves are manufactured to the highest specifications required by the NHS and capable of operating at a higher pressure. TMV 2 valves are for the domestic market

b

TMV 3 valves are the next generation of TMV 2 valves

c

TMV 2 valves are manufactured to the highest specifications required by the NHS. TMV 3 valves are for the domestic market

d

It’s all about size, TMV 3 valves are bigger than TMV 2 valves

Q4

Should the entrance to the showering area:

Ans.

Ans.

Ans.

Q6

Q7

What bathroom appliances fall under fluid category 3:

In backflow prevention for a WC, how big should the air gap be between the overflow on the cistern to the spill-over level of the WC pan?

a

200mm

b

250mm

c

300mm

d

350mm

Q8

When installing a TMV2 to feed a bath in a home where there are very young, very old or vulnerable inhabitants, it is best to install the TMV2 in a position:

a

As close to the hot water outlet of the hot water cylinder as possible

c

Within the kitchen near the cold water mains stop valve

a

Have no threshold

b

Incorporate a no ‘track’ or frame across the entrance

c

Incorporate a low-level shower tray

c

Underneath the bath in an accessible position to limit dead legs

d

Incorporate a shower tray with a height no larger than 20mm

d

Hidden behind boxing making the TMV2 permanently inaccessible to avoid tampering

Ans.

Ans.

Ans.

Ans.

Go to hip-magazine.co.uk to download exercise answers for free Continued on page 50

COMPETITION | WINTER ISSUE 2018 | HIP MAGAZINE

HURRY!

COMPETIT ION CLOSES 11 MAY 2 018

ONE OF 3 VIESSMANN TOOL KITS The quality of Viessmann’s boilers has now been recognised by receiving Best Buy status from members of the public and installers surveyed by Which? in the UK. Which? Best Buy status is awarded to boilers proven to be the best product in the category based on customer feedback. In the case of the boiler category, this saw 9,610 boiler owners surveyed about their views and experiences, and 219 Which? Trusted Traders heating engineers surveyed about build-quality, availability of parts and spares, ease of repairing and servicing, and how likely they are to recommend a boiler from each brand.

What does Which? say about Viessmann?  THE "MOST RELIABLE" OF ALL BRANDS

 FIVE STARS FOR CUSTOMER SATISFACTION

 For more information visit viessmann.co.uk

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HOW TO ENTER...

Send your answers by email to info-uk@viessmann.com by the 11th May. Please remember to send your full contact details. Winners will be notified by email within 7 days of the closing date.

Q. How many Which? Trusted Traders were surveyed for the Which? Best Buy Gas Boilers September 2017 category?

49

50

HIP MAGAZINE | WINTER ISSUE 2018 | EXERCISE

Which of the following statements are true or false (briefly explain your answer): Q9.

TRUE OR FALSE: Shower mixing valves fed from a storage cistern do not require equal pressures on both the hot and cold supplies to maintain the correct mixing ratio of hot and cold water.

Q10. TRUE OR FALSE: The cold feed from the cold water storage cistern to the shower pump must be fitted above the cold feed

to the hot water cylinder.

Q11. TRUE OR FALSE: A shower head which has been installed on a long shower hose that can come into contact with the toilet

is a category 3 risk.

Q12. TRUE OR FALSE: Showers installed on an instantaneous hot water system (combi boilers etc) need to include a pressure

compensating shower valve to compensate for the loss of pressure and flow rate experienced as the water passes through the boiler / water heater.

Q13. TRUE OR FALSE: Many shower trays have a raised lip that can be placed against the wall to ensure your tiles are straight.

Q14. TRUE OR FALSE: Sanitary pipework and drainage systems must comply with Approved document g, sanitation, hot water

safety and water efficiency.

Q15. TRUE OR FALSE: Birds should be prevented from nesting on top of soil stack vent pipes in case the nests block off the air

supply to the stack. This can cause the loss of the trap seal.

Go to hip-magazine.co.uk to download exercise answers for free

KNIPEX Quality – Made in Germany

Pipe Wrenches and Water Pump Pliers Heating and plumbing professionals demand the best from their tools.

That’s why every KNIPEX plier has innovation forged into it. Quality – Made in Germany.

Pliers Wrench Pliers and a wrench in a single tool

KNIPEX Cobra® Hightech Water Pump Pliers

> Replaces the need for sets of metric and > Push the button for adjustment on the workpiece imperial spanners > Fine adjustment for optimum adaptation to different sizes of workpieces and a comfortable > Smooth jaws for damage free installation of handle width plated fittings – working directly on chrome! > also excellent for gripping, holding, pressing > Self-locking on pipes and nuts: no slipping on and bending workpieces the workpiece and low handforce required

KNIPEX Alligator ® Water Pump Pliers > More output and comfort compared to conventional water pump pliers of the same length: 9-notch adjustment positioning for 30 % more gripping capacity > Good access to the workpiece due to slim size of head and joint area

For more details please contact: Contact UK North: Mr David Barnes 07464847278

Contact UK South: Mr Richard Beesley 07770898298

www.knipex.com

52

HIP MAGAZINE | WINTER ISSUE 2018 | EXERCISE

WATER TREATMENT, FILTERS, CONDITIONERS & METERS Complete the following multiple choice questions.

Q1

In regards to water treatment, what can build up in a heating and hot water system if they are left untreated?

a

Black dust

b

Carbon monoxide

c

Corrosion and limescale

d

Algae

Q2

Water treatment should be used:

a

Only when a new boiler is installed

b

Only when a boiler is maintained

c

Only when a boiler breaks down

d

In every new installation and as part of a regular maintenance routine

Ans.

Q5 a

pH 6.5 – 8.5

b

pH 4 – 6

c

pH 7.5 – 9.5

d

pH 6 – 8

Q6

What is the function of a high quality chemical cleaner?

a

To remove medal oxide particles from the system

b

To remove flux residues from the system

c

To remove dissolved oxygen from the system subsequently dosed inhibitor to function fully

d

To remove debris and foulants, and allow the subsequently dosed inhibitor to function fully.

Q3 a

Ans.

What significantly increases the rate of corrosion in untreated water?

a

Minor flux residues

Can increase energy costs and carbon emissions

b

Excess dissolved oxygen

b

Can lead to boiler breakdown

c

Excess water

c

Can invalidate the warrantee and devalue the appliance

d

Metal oxide particles

d

Can increase water flow

Q4

What has to come into contact to cause corrosion? Ans.

a

Sludge, water and dissolved oxygen

b

Bare metal, water and dissolved oxygen

c

Bare metal, sludge and water

d

Dissolved oxygen and metal swarf

Ans.

Ans.

Ans.

Q7 What of the following statements is not true?

Limescale and corrosion:

What pH range provides stable conditions for all metals likely to be found in heating systems if including Aluminium?

Q8

Ans.

Limescale forms when (mainly) calcium bicarbonate precipitates out of water. What is the ideal temperature for Limescale to typically form:

a

30 – 35˚C and progressively worsens as temperatures fall

c

45 – 55˚C and progressively worsens as temperatures rise

c

35 – 40˚C and progressively worsens as temperatures rise

d

31 – 41˚C and progressively worsens as temperatures fall

Ans.

Go to hip-magazine.co.uk to download exercise answers for free Continued on page 54

COMPETITION | WINTER ISSUE 2018 | HIP MAGAZINE

53

JUST SO YOU KNOW… The Wolseley Twitter handle has now changed from @plumbcenterUK to @wolseleyUK. Wolseley has made another step forward in bringing together its heating, plumbing, drainage, mechanical and cooling specialisms by re-branding its Twitter feed to @wolseleyUK.

Olive Splitter

Auto Grip Water Pump Pliers

652001

Continuity Bond & Crocodile Clips

867930

48.72

£ The existing Plumb, Parts, Drain, Pipe and Climate Center brands are all part of Wolseley UK and will now be known collectively as one specialist trade merchant, Wolseley.

Wolseley will continue tweeting regular deals including DEAL OF THE WEEK, where installers can take advantage of special offers in branch and online.

There’s also plenty of other incentives, competitions, installer humour, new product insight and much more for installers to get involved with on Twitter.

Head over to www.twitter.com and follow @wolseleyUK to get the latest updates.

If you’d like to find out more about the business changes on the horizon, visit: plumbpartsmagazine.co.uk/features/ were-changing/

18.83

£

Inc VAT

31.34

Tote Toughbag with Steel Handle 430mm / 17” 18.504

Inc VAT

Pipe Cleaner & Deburrer 4-in-1 15 & 22mm - 11.06

516756

£

16.06

£

Inc VAT

Burn Barrier Heavy Duty Pipe 290 x 200mm - 16.001 Bender Kit 3pce 903666 15-22mm - 11.205

416827

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87.92

£ .51

Aluminium Spirit Level 600mm / 24” - 19.021

Find a stockist online

£

Inc VAT

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58.61

£ 

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Prices correct at time of print.

Images not to scale. Colours may vary.

8375- 98x137 DD mockup.indd 1

13.14

£

Inc VAT

dickiedyer.com 13/12/2017 12:41

54

HIP MAGAZINE | WINTER ISSUE 2018 | EXERCISE

Q9

From the following list select two permanent limescale prevention solutions:

a

Powerflushing

b

Ion exchange water softeners

c

Driven electrolytic scale inhibitor devices

d

Adding sodium chloride to the system

Q10 How do Electrolytic scale inhibitors work? a

Electrolytic devices work by delivering low levels of zinc and copper into the system which suppresses limescale formation

b

Electrolytic devices work by delivering a low level electric pulse into the system which suppresses limescale formation

c

Electrolytic devices work by delivering low levels of electrolytes into system which suppresses limescale formation

d

Electrolytic devices work by delivering low levels of sodium chloride into system which suppresses limescale formation

Ans.

Ans.

Q12

Tick the following statements that are true.

You should:

a

Find a system cleaner you like and aim to use the same type of cleaner on all systems

b

Assess the age of the boiler, the type of soiling and the level of debris in the system before you choose a cleaner

c

Just give the system a Powerflush, cleaners are a waste of money

d

Never use one type of cleaner on all systems

Q13

Tick the following ways a system can lose its inhibitor

a

Due to partial draining and re-filling with raw mains water

b

Leaks which require the system to be refilled with raw mains water

c

Poor system design

d

Oxygen ingress

Ans.

Ans.

Q14 How do you check inhibitor concentration levels? Ans. In the Domestic Heating Compliance guide, it states that “central heating systems must Q11 be thoroughly cleaned and flushed out before installing a new boiler.” a

True

b

False

a

Just add more anyway, if a system hasn’t been maintained for a while, it probably needs inhibitor

b

Use a PH test kit

c

Use any inhibitor test kit

d

Use an inhibitor test kit from the manufacturer of the inhibitor used in the system

Ans.

Go to hip-magazine.co.uk to download exercise answers for free

FEATURE | WINTER ISSUE 2018 | HIP MAGAZINE

CONFESSIONS OF A LECTURER… “

“I was saying goodbye to a student and thanking him for his hard work over the past few years.

Student: Thank you. You’re the best teacher I’ve ever had.

Teacher: Aww, that’s really kind, thanks.

Student: You’re always so grumpy and miserable that it really motivates you to qualify and get out of here. I see what you did there – it’s clever.”

“

Student: Miss I haven’t got my boots today (no boots means no entry to the workshop).

Teacher: Again? This is happening too often and you are missing out on your practical sessions.

What’s the excuse this time?

Student: I stood on my dad’s puffer fish and one of its spikes has gone into my foot, look (student shows a very swollen foot with spike in).

Turns out his dad had brought a stuffed puffer fish back from holiday! And the student had an argument with it!”

As a plumbing lecturer I enjoy maintenance / fault finding sessions, as I set faults on valves and appliances just like the students will come across in real life. More often than not the student is likely to get wet! The severity of wetness depends on the student’s past behaviour. Revenge is sweet!”

55

56

HIP MAGAZINE | WINTER ISSUE 2018 | EXERCISE

DOMESTIC HOT WATER AND WATER HEATERS Complete the following open questions:

Q1.

What are the three main types of hot water systems?

Q2. At what minimum temperature should hot water be stored to kill legionella?

Q3. What is the minimum temperature at which hot water should circulate to kill legionella and other harmful bacteria?

Q4. What component does not usually make up part of an indirect open vented hot water system?

a) Hot water cylinder c) Vent pipe

b) Cold water storage cistern d) Pressure Relief valve

Q5. In open vented systems, what has the main effect on the water pressure that is delivered to the outlets?

Q6. In unvented hot water systems, what role do the following components play?

a) Pressure reducing valve:

b) Line strainer:

c) Expansion vessel:

d) Temperature and pressure relief valve:

e) Tundish:

Go to hip-magazine.co.uk to download exercise answers for free Continued on page 58

HIGH PERFORMANCE, COMPACT DESIGN

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58

HIP MAGAZINE | WINTER ISSUE 2018 | EXERCISE

Q7a. To comply with the Building Regulations for England and Wales, The Water Supply (Water Fittings) Regulations and the Scottish

Water Bye-laws, an unvented hot water system with a storage vessel must incorporate precautions to:

Q7b. What should be installed to safely discharge the water in the event of serious overheating?

ď‚Š Which of the following statements are true or false: Q8. TRUE OR FALSE: The nominal set temperature range at which temperature and pressure relief valves are set is between 90-95oC.

Q9. TRUE OR FALSE: Under controlled temperature conditions, safety relief discharge pipework from unvented hot water storage

systems up to 410 litres (500 litres nominal) capacity can be drained into plastic sanitary pipework.

Q10. TRUE OR FALSE: Vented systems do not need safety relief discharge pipework like unvented systems as the vent pipe and tank

provide an escape route for excess water created by heat expansion.

Q11. TRUE OR FALSE: Safety devices on unvented hot water storage systems should be checked every 2 years.

Q12. TRUE OR FALSE: Combi boilers are a type of instantaneous hot water system.

Q13. TRUE OR FALSE: Gas-fired instantaneous hot water systems produce lower flow rates than electric ones.

Q14. TRUE OR FALSE: Instantaneous hot water systems are better for larger homes with multiple bathrooms.

Go to hip-magazine.co.uk to download exercise answers for free

EXERCISE | WINTER ISSUE 2018 | HIP MAGAZINE

OFF GAS MAINS HEATING, INCLUDING OIL, LPG AND ELECTRIC Complete the following multiple choice questions.

Q1

Which heating fuel involves burning wood:

Ans.

Q5

When designing a heating system, what is the first task from the selection below that you must carry out:

a

LPG

b

Solar thermal

a

Calculate the primary heating pipework size

c

Electricity

b

Calculate the full heat loss of the building

d

Biomass

c

Select the correct radiator size

d

Calculate the correct size of central heating pump

Q2

Propane based Liquid petroleum gas (LPG) is compressed and stored in liquid form. This reduces the gas by:

a

174 times

b

247 times

c

274 times

d

347 times

Q3

Which of the following is not a solid fuel?

Ans.

Q6

Those wishing to install an oil-fired heating system should be registered with which Competent Person Scheme:

a

GasSafe

b

OFTEC

c

CIPHE ACP Scheme

d

HETAS

Q7

What part of the building regulations covers solid Ans. fuel appliances:

Anthracite

b

Oil

a

Part L

c

Coke

b

Part G

d

Coal

c

Part J

d

Part P

What training course covers the installation of oil fuel storage systems and supply systems connected to fixed combustion appliances?

Ans.

Ans.

a

Q4

Ans.

Ans.

Q8

Energy efficiency is covered by what Part of the Building Regulations?

a

OFT10-600a

a

Part F

b

CCN1

c

Part G

c

ACS

c

Part L

d

CEN1

d

Part P

Go to hip-magazine.co.uk to download exercise answers for free

Ans.

59

60

HIP MAGAZINE | WINTER ISSUE 2018 | EXERCISE

NON-GAS HEATING KEYWORDS ANAGRAMS Can you work out what these non-gas fuel types and appliances are?

ANSWER

Q1

TECHNICALITY MERGES SETS

Q2

SHOESTRING EARTH GATE

Q3

ASTHMA ROLLER

Q4

MISS BOA

Q5

CHEERFULLY SONG LED

Q6

THUMP PEAS

Q7

CHAIRWOMEN BANDED POET

Q8

WIPER DOWN

Q9

CORRECTLY HIDE

Q10

ACCOMPANYING REFEREE FERRET TIC

Q11

PERQUISITE GLUM LOAD

Q12

BOILED FRIER OIL

Go to hip-magazine.co.uk to download exercise answers for free

DUAL

ACTION TECHNOLOGY

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Quality valves or slip socket connection

Designed for us in small or restricted spaces, this precision-engineered, robust filter is supplied with quality valves or slip socket connections.

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Rapid dosing with Fernox Express products

The Fernox TF1 Omega Filter is easy to fit, clean and service. Dose with Fernox Express in 30 seconds.

Fits vertical and horizontal pipework

22mm and 28mm fittings

62

HIP MAGAZINE | WINTER ISSUE 2018 | HALL OF SHAME

HALL OF

IN ASSOCIATION WITH

radiators Yes, there really are or either side of this do

When the towel warmer squares up to you!

The road to no

where

Get stuck in

Taking a leap of fai

th

Silly string

HALL OF SHAME | WINTER ISSUE 2018 | HIP MAGAZINE

Here’s some shocking examples of what not to do!

Whilst the vast majority of plumbers and heating installers do a great job, there are a few offenders out there who either don’t care or don’t know any better.

We teamed up with our mate James from Plumberparts to showcase some of the biggest plumbing tragedies around.

This shower's flexible

No amount of white paint will hide this bad boy

ome a grey

This has bec

area

Henry the Hoover wants his

Meanwhile in topsy tur vy land...

nose back...

Someone to

ok the gam e Mousetra p too seriousl y as a kid

If you’ve come across a dodgy installation, send your pictures to us and they could be featured on this page!

You can email us at editor@sng-publishing.co.uk A big thank you to James at Plumberparts for supplying us with so many great photos.

Pop along to his website, Facebook or Twitter to see what else he’s been up to! www.plumberparts.co.uk |  @plumberparts | /plumberparts/?fref=ts

63

HIP MAGAZINE | WINTER ISSUE 2018 | PRODUCTS & SERVICES

PRODUCTS & SERVICES

64

If you would like the professional plumbers of the future to know about your products or services, why not advertise in this section?

It’s cost effective and your brand will reach around 10,500 plumbing students throughout the UK.

Call 0870 774 3049 for details.

ADVERTISE IN THIS SECTION

 hip-magazine.co.uk

SALUS UNVEILS NEW SMART RADIATOR CONTROL

GRAHAM’S NEW SCHOOL AND COLLEGE GUIDE

The iT600 Smart Radiator Control enables users to precisely control their radiator room heating to the exact temperature from anywhere.

The battery-operated Smart Radiator Control features an electrical device that works to open and close the radiator valve to produce more accurate room heating. A thermostat wirelessly controls the operation and is able to monitor the actual ambient room temperature to ensure better accuracy. Just one single smart thermostat can control several radiators in the same room or zone to maintain the desired room temperature and increase energy efficiency.

Graham Plumbers’ Merchant has launched a dedicated product guide for those involved in the repair, planned maintenance or upgrade of plumbing and washroom facilities in educational facilities. The Plumbing Solutions for Schools and Colleges guide divides Graham’s extensive range into clear and concise categories to make finding the right products simple. Included in the guide are a range of fixtures and fittings suitable for school and college washrooms such as timeflow and touch free taps, washbasins, toilets and urinals. Also featured are durable panel wall systems for toilet and shower cubicles as well as slip resistant flooring to provide the required levels of safety.

 salus-smarthome.com

 grahamplumbersmerchant.co.uk

PEGLER YORKSHIRE LAUNCHES HANDBOOK APP

RINNAI CPD COURSES

Pegler Yorkshire has launched a new PY Handbook app to make life just that little easier. The new product handbook app contains the entire Pegler Yorkshire product catalogue in an easy-touse format that works offline so there are no worries about being connected to the WiFi to check a size or price. Users will be able to browse the full product range wherever and whenever needed. In addition, they will also be notified of periodic updates to ensure the data and pricing is completely up to date. The app is available to download through Apple’s App Store, Google Play and Windows Phone. To request a physical copy call 01302 560 560 or email brochures@pegleryorkshire.co.uk.

Rinnai has announced its full programme of approved CPD courses which are now freely available to all sectors of the industry.

There are four basic CPD courses: Energy Efficiency On Demand Water Heating; Continuous Flow & The Future of Water Heating; Continuous Flow and Excellence in Design; Understanding ACOP L8 and Hot Water Design. All are available in one batch or as individual ‘stand-alone’ topics. Venues for course delivery can be the Rinnai state-of-the-art Training Suite by accredited tutors. These CIBSE approved courses are free of any charge.

 pegleryorkshire.co.uk

 rinnaiuk.com

Email press releases to editor@sng-publishing.co.uk if you would like your product or service featured in this section

PRODUCTS & SERVICES

PRODUCTS & SERVICES | WINTER ISSUE 2018 | HIP MAGAZINE

If you would like the professional plumbers of the future to know about your products or services, why not advertise in this section?

It’s cost effective and your brand will reach around 10,500 plumbing students throughout the UK.

Call 0870 774 3049 for details.

ADVERTISE IN THIS SECTION

 hip-magazine.co.uk

ARISTON UNVEILS NEW RANGE OF HIGH PERFORMANCE BOILERS Ariston has launched its brand new ONE Series range of high performance condensing gas boilers and controls.

Comprising three A-rated boiler models – the E-Combi ONE, Clas ONE and Clas Net ONE – the new range combines modern, Italian design with the latest materials and a user-friendly interface.

Intelligent, robust and efficient, these are also the quietest units Ariston has ever produced. The technologically advanced ONE Series boilers boast a patented stainless steel, continuous coil XtraTechTM heat exchanger. With 142% wider waterways than previous models, it allows water to pass through quicker and more effectively.  ariston.co.uk

SNICKERS’ NEW ALLROUND 37.5® INSULATOR JACKET This quilted jacket is padded with 37.5® fabric insulation for warmth and climate control to keep your body warm or comfortably cool when you most need it. With a water-repellent fabric, it can be worn on its own or combined with other Next Generation working clothes such as Base Layer fleeces and shirts or Outer Layer waterproof Shell Jackets. It has long arm cuffs with thumb grips for warm comfort and a high collar that delivers extra wind protection.

Stretchable side panels provide comfort and flexibility with Cordura-reinforced elbows for durability and reflective arm details to provide enhanced visibility.  snickersworkwear.co.uk

VIEGA ADDS XL ADDITION TO MEGAPRESS RANGE

RINNAI SPACE HEATER RANGE

Megapress XL allows thick walled steel tube with diameters between 2½ and 4 inches to be press connected. The specially engineered sealing element within the connector ensures a robust, leak proof seal on a range of materials including seamless, welded, black, galvanised, epoxy-resin-coated and industrially painted tube. As a cold applied press connection system, Megapress XL eliminates the fire and burn risks associated with welding and the heavy machinery needed to create a threaded tube. The zinc-nickel coated steel connectors are suitable for applications including heating and cooling systems and is rated for operating temperatures up to 140°C.

Rinnai’s Energysaver gas fired space heaters are designed specifically for use in large indoor spaces.

The recent additions to the Energysaver range are the Rinnai Energysaver 559FT and a new streamlined look to the popular Energysaver 309FT. Sporting very sleek casing, the heaters simply blend into the background in line with the need of modern interior aesthetics while offering exceptionally high efficiencies in operation and subsequently reduced running costs.

 viega.co.uk/megapress-xl

 rinnaiuk.com

Email press releases to editor@sng-publishing.co.uk if you would like your product or service featured in this section

65

For the latest information on the design and installation of copper pipework, contact

Copper Initiative

For your free technical literature pack, join the Copper Club at

www.copperplumbing.org.uk