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HERE AND NOW: Q+A
Questions with Renee McInnes,
CEO of NVNA and Hospice cross the United States, home health and hospice agencies are facing more challenges than ever. South Shore Home, Life & Style sat down with the leader of the region’s largest independent home care and hospice agency, Renee McInnes, MBA, RN, CEO of NVNA and Hospice, to discuss her strategy for changing the narrative for home care and hospice.
What has changed for home health and hospice care following the pandemic? I think the pandemic has heightened our visibility. Home care clinicians never stopped seeing patients during the pandemic. NVNA and Hospice nurses were involved in comprehensive conversations with our physician partners. We were assessing and had eyes on these patients, who really should have been in a doctor’s office and in some cases the hospital. Physicians relied on our expertise, since patients were not leaving their homes. The public saw how critical we were to their families and communities. This was happening in every corner of the country.
You recently expanded your hospice services by signing a preferred provider agreement with the largest health care system on the South Shore. Will NVNA and Hospice continue to grow? Our friends at South Shore Health decided to discontinue delivering hospice care. I was honored they asked us to care for those patients, as I have great respect for their team. Hospice care is vital, and yes, we see an opportunity to expand our footprint in the region. We are serving a daily census of 750 patients in 27 communities, and the truth is, we are being asked to do more every day. Our organization has been serving our community for over 100 years and every decision has been based on what is best for our patients. Our Pat Roche Hospice Home is a perfect example. Not every patient can die in their home, so we saw that gap in services and opened our hospice home.
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WINTER 2022 | SOUTH SHORE - HOME, LIFE & STYLE
