January 2016

SOUTHWEST THE MAGAZINE

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JANUARY 2016

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Digital Extras

PHOTOGRAPHY BY MARCO GROB (JACOBS)

WATCH: “Magical Scottsdale” Into luxury, relaxation, and the great outdoors? If you weren't before, you will be after this 30-second spot. Visit magicalscottsdale.com or page 59 [“Your Adventure In Scottsdale”] to plan your trip.

LEARN MORE: CoffeeCon L.A. 2016 See what all the buzz is about at this daylong festival hosted by brew guru Kevin Sinnott [“Daily Grind,” page 45] on January 30.

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WATCH: Bert Jacobs at TEDxBeaconStreet The Life is Good co-founder [“Work/Takeaway,” page 36] shares his keys to a happy and fulfilling life, gleaned from personal experiences.

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SOUTHWEST THE MAGAZINE

The Best Breakfasts in America PLUS

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JANUARY 2016

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Defining the Future of the Public Research University

UC San Diego Understanding China China has the world’s largest population and secondlargest economy. It also has the second-largest military and is the largest exporter and producer of a broad range of goods. At the same time, the nation is experiencing tremendous economic, political, social and environmental instability. In critical research, artistic production and student training, the next generation of humanists and social scientists at the University of California, San Diego is casting new light on this global powerhouse.

Shanghai, with a population of more than 24 million, is the largest city in China and the largest city proper worldwide.

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Exploring Policy Across Disciplines and Borders

Ruixue Jia, PhD

How the incentives for Chinese politicians affect economic growth, the environment and workplace safety are key research topics of Ruixue Jia, PhD, an assistant professor and economist at UC San Diego’s School of Global Policy and Strategy. A recipient of the 2015 Hellman Fellowship—a prestigious award for young, distinctive and creative faculty—Jia plans to look next at the spread of air pollution from China to South Korea and how the rise of China affects its neighbor’s economy and environment.

Transforming Sound to Compose New Music

Lei Liang, PhD

Drawing on the rich traditions of his native China, composer Lei Liang, PhD, creates new musical forms by blending his Asian heritage with cuttingedge technologies. A composer-in-residence at UC San Diego’s Qualcomm Institute, Liang collaborates with audio software engineers and developers to produce multimedia works that are defining the sound—and look—of new music. His concerto for alto saxophone and orchestra, Xiaoxiang, was one of three finalists for the 2015 Pulitzer Prize for music.

Tracking Consumer Culture on a Massive Scale

Karl Gerth, PhD

Over the past 30 years, hundreds of millions of Chinese have adopted new consumer lifestyles.

Karl Gerth, PhD, professor of history and the Hsiu Endowed Chair in Chinese Studies at UC San Diego, is a leading expert on the interconnected and wide-ranging ramifications of this consumerism. His research highlights the dangerous consequences of unbridled growth: rampant and life-threatening harm to the environment. Gerth also co-directs the renowned graduate program, committed to training the future generations of modern China scholars

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January 2016

40

The Breakfast Issue 40 Rise and Dine

We tapped some of our favorite chefs to handpick the best breakfast joints in the country. plus Bacon so good you can trade it for fine art and the most star-studded breakfast party ever convened.

48 Crab Cakes with Kenny

For breakfast? When it’s the best item on the menu, absolutely—just one of many lessons the author learns from his inimitable little brother.

PHOTOGRAPHY BY CRYSTAL MILAN

Jane, a San Francisco bakery, is one of our top breakfast spots.

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29

34

59 In Every Issue 12 14 16 20 22 24 26

Gary’s Greeting Saludos de Gary You Made Our Day Our Star The A-List From the Editor Feedback

Play 85 90 92 94 95 95 96 98 102 104 106 108

Fun! Products and Services Spotlight Heart of the Community International Travel Beverages Flight Service Inflight Entertainment Rapid Rewards Terminal Maps Route Map One Question

29 Shop 30 Drink 32 Sleep

Work 34 Number 36 Takeaway

Features Rise and Dine The Fat of the Land The Breakfast Club Crab Cakes with Kenny 59 Your Adventure In Scottsdale 69 Promotional Series: New Year, New You

40 44 46 48

our cover / Photography by Jody Horton

PHOTOGRAPHY BY MELANIE KINTZ/STOCKSY UNITED (OFFICE SUPPLIES), COURTESY OF ARIZONA OUTBACK ADVENTURES (KAYAKS)

CONTENTS January 2016

6 southwest january 2016

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January 2016 EDITORIAL editorial director Jay Heinrichs creative director Kevin de Miranda senior editor JK Nickell art director David W. Radabaugh managing editor Bradford Pearson associate editor Austin W. G. Morton assistant art directors Desiree Espada Kim Thwaits assistant editor Gabbi Chee Cotherman special projects editor Ben Marshall project designer Meagan Roach art intern Blithe Parsons editorial interns Rebecca Keay Linda Smith contributors Nick Cabrera, Daniel Casciato, Kim Cross, Mike Darling, Michael Graff, Jody Horton, Stirling Kelso, Charlie Powell web development, pace interactive Jason Dalton, Carolyn Eckstein, Chad Hayton EDITORIAL INQUIRIES Write to Southwest: The Magazine 2811 McKinney Ave., Suite 360, Dallas, TX 75204, or email letters@southwestmag.com.

SOUTHWEST INQUIRIES For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, write to Southwest Airlines Customer Relations P.O. Box 36647, Dallas, TX 75235-1647, or visit the “Contact Us” page at Southwest.com.

ceo & owner Bonnie McElveen-Hunter chairman emeritus Eugene Johnston secretary-treasurer Patricia M. McConnell president Craig Waller chief operating officer & chief financial officer Leigh Ann Klee

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GARY’S GREETING

Looking to the Future ones within the borders of the United States. And we are building infrastructure with new tools and technology to add to our capabilities and better serve our Customers in the future.

A lot has changed in our 45 years (and certainly in my 30 with the airline).

In an ever-evolving world, it’s easy to see how a company could lose its way, but I’m immensely proud to say that this has not happened to us.

So although January brings changes with it, there are many things that won’t change at Southwest with the flip of the calendar. We have the same

Mission and Purpose today as we did in 1971—to deliver People where they want to go, safely, ontime, with their bag, and with a smile. Sure, we might look like a different airline (and I might look a little older than when I started), but we are the same Company, with the same Heart.

As we look to the future, we resolve to double down on the basics our Customers have come to expect and love—the Reliability of our operation and the Hospitality of our People— with low fares and no hidden fees.

It’s a winning formula that has served us well throughout our history, and we have no plans to deviate from our flight path.

An Employee recently asked me which was more important: our focus on Reliability or our focus on Hospitality? In response, I asked which was more important to him: his brain or his heart? In other words, we need to focus on both Reliability and Hospitality in order to be successful and deliver on the promise we make to you, our Customers, each and every day. There is magic in the word “and.”

I hope it is reassuring to you to know that some things will never change, including our commitment to you. Happy New Year!

Gary Kelly Chairman, President, and CEO Southwest Airlines

PHOTOGRAPHY BY STEPHEN KELLER

I find the dawn of the new year refreshing, and 2016 is no different.

It’s exciting to think about the months ahead, make a list of resolutions, and set out to achieve them. For Southwest Airlines, this year marks our 45th anniversary, and we find ourselves at the dawn of a new era in many ways.

Never in our history have we had so many opportunities in front of us.

We have a list of 50 potential destinations where we could plant our flag throughout North, Central, and South America. We have opportunities to add new routes and increase current

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SALUDOS DE GARY

Mirando hacia el futuro con la intención de aumentar nuestra capacidad y brindar un mejor servicio a nuestros Clientes en el futuro, estamos desarrollando infraestructura con nuevas herramientas y tecnología.

En nuestros 45 años mucho ha cambiado, y, desde luego, en mis 30 con la aerolínea. En un mundo en constante evolución, es fácil ver cómo una compañía podría perder su camino; sin embargo, estoy muy orgulloso de decir que esto no nos ha pasado a nosotros.

Así que, aunque enero traiga cambios consigo, hay muchas cosas que no cambiarán en Southwest Airlines.

Hoy en día tenemos la misma Misión y Propósito que teníamos en 1971:

llevar a las Personas a donde quieren ir, de manera segura y a tiempo, con su equipaje y una sonrisa. Claro, quizá nos veamos como una aerolínea diferente —y es probable que yo luzca un poco más maduro que cuando comencé— pero somos la misma Compañía, con el mismo Corazón.

Al mirar hacia el futuro, estamos determinados a reforzar lo que nuestros Clientes esperan y aman de nosotros: la Confiabilidad de nuestras operaciones y la Hospitalidad de nuestra Gente, con Tarifas Bajas y sin costos escondidos. Es una fórmula ganadora que nos ha servido durante nuestra historia, y no tenemos planes de desviarnos de nuestra trayectoria de vuelo.

Recientemente, un Empleado me preguntó qué era más importante, si nuestro enfoque en la Confiabilidad o en la Hospitalidad. A modo de respuesta, le pregunté qué era más importante para él, si su cerebro o su corazón. En otras palabras, con la finalidad de ser exitosos y cumplir día a día con la promesa que les hacemos a ustedes nuestros Clientes, necesitamos enfocarnos tanto en nuestra Confiabilidad como en nuestra Hospitalidad.

La magia radica en la palabra “y”.

Espero que se sientan tranquilos al saber que algunas cosas nunca cambiarán, incluyendo nuestro compromiso con ustedes. ¡Feliz Año Nuevo!

Gary Kelly Presidente de la Junta Directiva, Director Ejecutivo y Presidente Southwest Airlines

PHOTOGRAPHY BY STEPHEN KELLER

Me parece que el comienzo de un nuevo año es revigorizante, y 2016 no es la excepción. Es emocionante pensar en los próximos meses, hacer una lista de propósitos y prepararnos para cumplirlos. Este año marca el 45 aniversario de Southwest Airlines, y nos encontramos en el inicio de una nueva era en muchos sentidos.

Nunca en nuestra historia habíamos tenido tantas oportunidades frente a nosotros. Tenemos una lista de 50 destinos potenciales en Norte, Centro y Sudamérica, en los cuales podríamos ondear nuestra bandera. Tenemos la oportunidad de inaugurar nuevas rutas e incrementar las existentes en territorio estadounidense. Asimismo,

14 SOUTHWEST MONTH 2016

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WANT TO SHARE YOUR STORY? Have you witnessed an over-the-top act of Southwest Airlines Employee kindness?

Let us know at Southwest.com/ contact-us.

YOU MADE OUR DAY

Dear Southwest,

I would like to recognize pilot David Bittle. My kids had attended the Chicago Midway Airport carnival, where they both had their faces painted and received a balloon animal. On the way to the gate, David noticed my youngest crying because hers had popped. Without our knowing, he went back, had a balloon flower made, and walked 15 gates to find my daughter. I don’t think he was even the pilot for our flight! He made her day, and we can’t thank him enough. Yet another reason why we are loyal Southwest customers.

Keep up the great work! —Katie Hulett WAY TO GO, CARGO!

My daughter, Tally, is a vaulter whose pole broke four days before her state competition. As you can imagine, without the pole she had been training with, her performance at the state meet was in question. Tally had the highest vault in the state all year, and she was devastated by the potential of her state title slipping away. Within 16 SOUTHWEST JANUARY 2016

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minutes of the pole’s breaking, I got on the phone with Tally’s coach, who ordered a new one from a company in Carson City, Nevada. The pole was driven to Las Vegas, where Southwest Airlines took possession and flew it to Detroit. Instead of treating it as a simple pickup and delivery, Southwest ramp agents Mac MacIntosh and Joe Toth and freight agent Sandy Tarrant assisted me in the process of tracking the pole, and they were so friendly and professional, providing outstanding directions to the cargo facility. As I walked through the door, they called me by name, asked when the competition was, and wished us luck as we headed out. The actions of Southwest Airlines ensured that Tally was able to get a new pole before the meet, not only improving her determination but also allowing her to crush the competition. She went on to break her record.

Without a doubt, it was one of my best days and an achievement that my daughter will remember for the rest of her life. —Ron Wilson MEMOR ABLE SERVICE

I flew from Tampa to Nashville to visit Stewart Sykes, a fellow funeral director who excels in the area of service to our nation’s veterans. Because of his work, I was surprising him by donating memorabilia for a Tennessee veterans museum, which is a part of his funeral home in Clarksville, Tennessee. In the box were photos of Medal of Honor recipient Sergeant Alvin C. York, a Navy SEAL Trident, items from SEAL ILLUSTRATION BY DANIEL DOWNEY

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Team Six member Aaron Vaughn, and a duty roster from the USS Tennessee, circa 1942. While traveling, I realized I had lost them and was absolutely devastated. We reached out to Southwest and filed a lost and found report. You cannot imagine how happy I was to hear from customer service agents Michael Stillman and Connie Morvant. When Michael called and asked me to identify the contents, his voice broke as I told him the story behind the Navy SEAL Trident he was holding. Stewart and I will present Michael and Connie with an antique 48-star flag that I hope will hang in Southwest’s baggage services offices in Nashville.

I hope they’ll always remember that what may seem insignificant to some is priceless to others. —Jim Rudolph HEROIC EFFORT

I want to thank customer service agent Andy Carter at Midland International Air and Space Port for saving my trip to Texas. I was flying in to go camping in Big Bend National Park, a few hours away from the airport.

My bag didn’t make it with me, which could have been catastrophic. Since I was meeting friends and going camping, it had essentially my house (tent), bed (sleeping bag), kitchen— everything. Andy expedited approving reimbursements to replace some of the critical gear so that we could get things right away and not delay our drive to the park. She gave me her cell number to help coordinate getting my bag delivered, and she worked with my girlfriend when I had limited phone access. Moreover, Andy somehow got my bag delivered directly to our tent in a national park! She also moved a shift so that she would be at the airport when I was checking in for my return flight to make sure that everything went smoothly! She truly went way above and beyond, and her help really made my trip go as smoothly as it did. She earned my gratitude and certainly deserves recognition for her commitment to customer service. —Pavan Vaswani

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OUR STAR

“We find joy in showing exemplary Customer Service.”

—EVELYN JOHNSON, SOURCE OF SUPPORT AGENT Evelyn Johnson’s love for Southwest Airlines and her Coworkers immediately shines through the minute you meet her. The love Southwest shared with her during a difficult time prompted her to join our Family. As a Dallas-based Source of Support Agent, she works behind the scenes to resolve technical issues for Customer Service Agents so they can take care of our Customers. Evelyn, you are an invaluable asset to our Company. Thank you for loving us and our Customers so well! —Caroline Caroline Garza, Culture Services FIRST IMPRESSIONS

“After my father passed away, I flew Southwest to Los Angeles to release his ashes at sea. I was treated so kindly by Employees at the airport. This sparked my desire to work for this awesome company where they make you feel like family.”

GIVING BACK “Every year I help with our annual Ronald McDonald House Thanksgiving dinner in Dallas. I look forward to setting up, spending time with the families, entertaining the children, and bringing some Southwest cheer.”

EYE ON THE BALL

“Basketball is a large part of my life. The signatures are from 2012 Jordan Brand Classic players—the most important one to me is my nephew Isaiah Austin’s.”

To thank Evelyn for her work and dedication, Penn & Teller is proud to give her two tickets to see the show in Las Vegas.

Congratulations, Evelyn!

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THE A-LIST

“Seek out organizations where your skills are celebrated.”

—SHERISSE HAWKINS CEO & COFOUNDER , BENEATH THE INK It takes a lot of spirit to pitch Mark Cuban, but tenacity is a quality Sherisse Hawkins has in spades. The loyal A-List Preferred Customer appeared on Shark Tank last year to show off her digital publishing concept of embedding dynamic content into text. Running her Denver-based company, Sherisse flies coast to coast, and she trusts Southwest to deliver her to her destination whether it’s for business or pleasure. Low fares might have brought her to Southwest, but it’s the ease of travel (and the honey-roasted peanuts!) that keep her coming back. —Brie — Strickland, Social Business WHY SOUTHWEST

CAREER ADVICE

“The snacks, obviously!

Southwest is the most genuinely service-oriented company I engage with regularly. The fact that they still feed you in this costcutting market proves that.”

“Everyone has unique talents and strengths. Seek out organizations where your skills are celebrated, not just tolerated.”

MEMOR ABLE MOMENT

“My husband left his new iPhone at the gate. It was returned a few weeks later with a hilarious poem from the Southwest crew.”

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TR AVEL TIP “Take one less thing than you think you need. I promise you won’t miss it.”

UP IN THE AIR

In her free time, Sherisse takes aerial dance lessons.

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from the editor UPSIDE

Sunny dispositions are rare at the crack of dawn.

Dear Reader,

predawn trail runs in the woods. I even did yoga, waking up stiff only to strike poses not found in studios (Scarecrow Turning Into Rocking Chair). Probing further into the dark wilderness of early morning, I eventually set my alarm to a permanent 4 a.m. I’m a stranger in an ever stranger land.

Lately, though, I’ve come to admire those who see morning as a place for comfort and joy. It’s a pleasure to see more and more restaurants offering allday breakfast as if it’s a popular ethnic food. “How about doing Thai tonight?”

“Nah, I’m thinking breakfast.”

After all, regardless of what I do in the morning, my wife’s alarmingly bright smile tells my foggy brain: Whether you belong here or not, you’re always welcome.

Jay Heinrichs EDITORIAL DIRECTOR @JAYHEINRICHS

PHOTOGRAPHY BY GIADA CANU/STOCKSY UNITED

For most of us, early morning is a foreign country. Though it’s a quiet place with light traffic, most of the inhabitants don’t look happy. They slump around, grunting an unintelligible dialect.

Then there are the natives, those we call Morning People. These bright-eyed citizens are in the minority, but they have an alarming tendency to chirp “Good morning!” in praise of their circadian homeland. My wife is one of them. When I see her smiling face at oh dark hundred, I can’t help but take her upbeat attitude as a subtle form of criticism. Because I am definitely not a Morning Person.

Over the years I have tried to join my wife in her native realm, for my own good. Early morning is the Land of Steady Habits, when we do things on autopilot— hit the snooze button, eat donuts, work out. For this reason, the right habits can turn morning into a powerful ally.

For a couple years I ate a salad for breakfast every day (I hate salad). I went on

24 southwest january 2016

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feedback

Talk to Us Send your letters to 2811 McKinney Ave., Suite 360, Dallas, TX 75204. For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, please visit the “Contact Us” page at Southwest.com.

letters@southwestmag.com facebook.com/ SouthwestMagazine @SouthwestTheMag #SouthwestMag @SouthwestMagazine #SouthwestMag

ISLAND OF DREAMS

I, like Diana Garcia Benito, am from Venezuela. The description of the Cocos Island submarine adventures combined with Diana’s story was really touching and made me feel proud of my roots.

I hope one day my family can visit Cocos Island and meet Diana in person. I’ll let you know if we do.

We’ve considered Costa Rica as a getaway destination, and after reading “Life Aquatic” I think I’ll revisit the option. Thank you for such a great article.

Georges Habalian

Dear Editor,

TAMPA, FLORIDA

/ Please do let us know, Georges.

Lauren Broyles PITTSBURGH

/ Glad you mentioned the STEM (science, technology, engineering, and math) angle, Lauren. We need to inspire young people, and what better way than through the story of a woman who pilots a research sub?

TIDAL TEARS

I’ve not written before, but after feeling the seawater leak from my eyes toward the end of “The King of Tides” [July 2015], I knew I would. I will certainly seek Kim Cross’ book and other articles.

Joe Post CANANDAIGUA, NEW YORK

/ You’ll find Kim’s latest piece

for us on page 44. And definitely pick up What Stands in a Storm, her gripping book about the 2011 superstorms in Tornado Alley.

CORRECTION

In “Life Aquatic” [November 2015], we said that Diana Garcia Benito moved to Spain in 1996. The correct year is 2002. We regret this error.

PHOTOGRAPHY BY DESIREE ESPADA (MAGAZINE)

I read Ashley Harrell’s piece “Life Aquatic” [November 2015]. What a great article it is.

Can’t wait to get home and share this with my 10-year-old daughter. It’s an exemplar of women in STEM. Diana Garcia Benito’s determination and resolve to break barriers is genuinely inspirational. Well done!

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WORK

SITTING or STANDING VARIDESK® sits on top of your existing desk and lets you switch easily between sitting and standing whenever you like – and it only takes 3 seconds!

It ships fully assembled and sets up in minutes with no tools required. Models start at just $175. Order online or call 800-979-9713.

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PLAY Shop Shop Harper’s line of home goods and accessories, made in partnership with artisans from around the world, at proudmary.org.

Sea Fan Ring christina jervey Organic, imperfect, beautiful—this jewelry line is all handcrafted. $150; christinajervey.com

Handmade Plush Toys finkelstein’s center I just had my first baby, and I can’t wait to stock up on these quirky toys

by Michelle Jewell for my little guy. $46; finkcenter.com

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Ginger Beer cannonborough beverage co.

A lot of local restaurants use these small-batch natural sodas to craft delicious cocktails. $10; cannonbevco.com

Tea Stein the commons

Found in Charleston

Proud Mary founder Harper Poe reveals her favorite local finds.

This stunningly curated home store recently came out with its own line of handmade ceramics and glassware. $50; the-commons.us

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PLAY Drink

ORDE R TH IS

Norseman Three thousand miles and an ocean away from Norway, bartender and owner Andrew Volk of Portland Hunt & Alpine Club has managed to create a distinctly Scandinavian experience—in Maine. After ordering a plate of the gravlax, a traditional cured salmon dish, turn your attention to the cocktail menu.

Hunt & Alpine offers four Old Fashioneds, but the Norseman is distinguished by the addition of aquavit, a spirit flavored with notes of caraway, anise, or dill. To balance the liquor’s herbal bite, Andrew combines it with brown butter. “It adds a body and complexity that you really can’t get elsewhere,” he says. “When we first thought of the drink, it was without the brown butter wash. It just needed a little bump to make it excellent.” Skål!

Aquavit is the national spirit of Norway.

MAKE IT ↗ Combine 2 ounces brown butter–washed aquavit*, two dashes Angostura bitters, and 1 teaspoon rich simple syrup in a chilled double Old Fashioned glass. Add ice and stir.

Garnish with apple slices.

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*Slowly heat 2 tablespoons unsalted butter in a skillet until browned. Pour one 750-milliliter bottle of aquavit into a nonporous container. Once butter has cooled, strain out any solids and add to aquavit. Allow mixture to rest for 6 to 8 hours, agitating regularly. Freeze entire mixture until fats solidify. Strain again through a finemesh strainer or cheesecloth.

PHOTOGRAPHY BY NICK CABRERA

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PLAY Sleep

Roost Apartment Hotel

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Extended-stay hotels tend to get a bad rap, and usually for good reason—cookiecutter design, drab interiors, and less than inspiring locations. Luckily, it no longer has to be that way. Housed in one of downtown Philadelphia’s first skyscrapers, the Roost Apartment Hotel features 27 posh temporary residences, including studio, one-bedroom, and two-bedroom options. In addition to midcenturyinspired furnishings and custom artwork, each abode is equipped with a rainfall shower, an Apple TV, a Bluetooth sound system, in-unit laundry—even plants.

To further ease the transition, Roost offers personal training, grocery delivery, and complimentary weekly housekeeping. They must be doing something right: A second location opens this month in the nearby Rittenhouse Square neighborhood. Monthly rates from $165 per night; weekly rates from $225 per night

SEE ← Oversize, factorystyle windows provide plenty of natural light and expansive downtown views.

SIP ↘ Every unit’s kitchen is stocked with a Bonavita coffeemaker, plus a grinder and premium beans.

Purists will appreciate the Chemex pour-over carafe.

STEP ↓ The wood floors of each apartment are adorned with 100-year-old, handcrafted Turkmen rugs.

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WORK Number

A tidy desk can increase your attention span by Action figures, bamboo plants, piles of paper—no matter what form your desktop clutter takes, it’s probably undermining your focus. In a study conducted at the University of British Columbia, participants were given a task in either a neatly organized room or one littered with supplies. Those in the orderly space stuck with their assignment for 1,117 seconds before giving up, while those in the messy environment quit after 669. Researchers surmise that when we’re faced with messiness, self-regulation—the internal force that keeps us going in spite of frustration—plummets since we see the chaos as a threat to our own sense of control. Other than resolving to clean up, how can we combat this? Study co-author Boyoun (Grace) Chae suggests improving your mindset by building strong relationships or by honing expertise in your field.

In other words, start fresh!

STILL NOT CONVINCED? In a separate experiment, participants in a cluttered area took 10 percent longer to complete a quiz than their counterparts in a neat workspace.

PHOTOGRAPHY BY MELANIE KINTZ/STOCKSY UNITED

167%

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WORK Takeaway

Bert Jacobs

The Life is Good co-founder talks bootstrapping, keg parties, and the power of optimism.

My brother John and I have always been creative, but we were intimidated by the world of fine art. T-shirts presented a more accessible way to sell our work. We got out on the street right away—our first investment was a hawker and peddler license. Eventually we bought an old minivan and started making cross-country road trips. Every time we came home, John and I threw a keg party at our Boston apartment. We’d put all the designs up and have our friends tell us what they liked. During one of those parties, next to a stick-figure drawing my brother had done, a girl wrote, “This guy’s got life figured out.” We saw it the following morning and really liked it.

Within an hour we had come up with “Life is Good.”

OUT TAKES ALL PL AY I’d love to say that we knew we were going to have a kids’ foundation and an integrated model and all that, but we didn’t. We were just trying to avoid getting real jobs.

STREET WISE Every idea we had we tested on the street.

A focus group is not a real test; a real test is whether people are willing to reach in their pockets and give you cash or not.

It was the one thing we had.

For a chance to win a copy of Bert and John’s latest book, Life is Good: How to Live with Purpose and Enjoy the Ride, tweet @SouthwestTheMag using #LifeIsGood.

PHOTOGRAPHY BY MARCO GROB

POWER TO CHOOSE Everything is relative. You can always look around and find something to be grateful for. Our customer base has taught us that.

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D AT in g  r e a l c o n n e c t I o n S

DAT E SM A RT ER

The Couple  GreG Steed: CEO, Northwest Brewing Company educ: BA, Western Washington Univ.

IntereStS: Running, golf, skiing  JennIe (Bowen) Steed: Marketing Brand Manager – International Coffee Corporation educ: BA, University of MA, Amherst IntereStS: Yoga, Theatre and Hiking

It’s rare to hear about a love story that starts on an airplane. When single, we all secretly wish that the romance of meeting someone while traveling just might happen to us.

J

ennie Bowen Steed’s idea of finding love changed on a flight when she saw an ad for It’s Just Lunch, a personalized matchmaking service for busy professionals.

Jennie had been divorced for two years, and

her time was focused on her career & family.

The ad read like a good friend who could introduce her to single, professional men she wouldn’t have the opportunity to meet on her own. Today, Bowen Steed is married to

It’s Just LuNch matchmakErs sharE thEIr INsIghts:

see what they have to say 

its just lunch.indd 2

her match Greg Steed whom she met through It's Just Lunch. We sat down with Greg and Jennie to learn about their dating experience, lifestyle, and why they chose to invest in their pursuit of relationship happiness. 

"Dating shouldn’t feel like a job. Finding a match takes work – but let it be my job.

Then you can go have the fun."

-Melissa Brown

8/27/15 11:05 AM

Promotion

Where were you at in your life when you decided to join IJL?

grEg:

I’d been divorced for about two years, and it was a hectic time career wise. My company was in a transitional phase, and it demanded a lot of my time and effort, so I didn’t have time for much else.

JENNIE: I’d also been divorced about two years. Being a single mom and working full-time, it wasn’t a huge priority of mine to go out and do the legwork it took to meet someone; it felt like having another job, and I didn’t have time for that.

Favorite first date memories?

grEg: I was attracted to her right away. On the second date there was a real chemistry. Then it evolved very, very quickly.

JENNIE:

When Greg and I started talking, I discovered we had similar careers. I remember the conversation was so easy and comfortable. When I shared my date feedback with my IJL matchmaker, I let her know that Greg and I had made arrangements to attend a big award dinner at his country club.

The minute I walked in, I knew he was a consummate gentleman. I felt so cared for. He was attentive and made sure I was introduced to everyone.

How did IJL compare to your online dating experience?

grEg: Online dating isn’t easy, it’s work. I’ve got a full-time career; I didn’t need another job. With IJL they did everything for me. You’re busy with your career and everything else going on – IJL was just easier.

The caliber of matches was much higher.

JENNIE: I saw an ad for IJL on a flight and was contemplating whether I was interested when someone close to me mentioned it as an option. I thought

I’d try it because it sounded like having friends who could interview people for you so when you went on a date you would know there’s something about the two of you that someone thought would be a good fit.

What would you tell a friend who was interested in IJL but was tentative about making the investment?

What's the most challenging part of working remotely from a dating perspective?

6 in 10 people say not meeting people as often

grEg:

At the end of the day what is your end goal? Then I’d ask, what’s the cost of being happy worth to you? The kinds of people who choose IJL aren’t fooling around. It’s not someone on the Internet just looking to meet a ton of people and date up a storm. It was definitely worth it for me.

05% 10% 15% 20% 25% 30% 35% 40% 45%

How much time do you set aside for your social life?

05% 10% 15% 20% 25% 30% 35% 40% 45%

NoNe 05% 10% 15% 20% 25% 30% 35% 40% 45%

I reserve my weekeNds for socIalIzINg

Best part about dating thru IJL?

grEg: Besides choosing all my matches I would say the scheduling of my dates. They call you and ask what your schedule is like, so you don’t have to worry about it. If I said I was available Wednesday or Thursday this week and Sunday next week they would find a way to fit dating into my schedule.

What sort of activities did you enjoy while you were dating?

JENNIE: We love to be outside. I also love going to places I’ve never been before. He loves to drive and take me places – whether that’s going to the beach or going to the mountains or some random lake that’s hidden away.

How has your life changed since you met?

grEg: It is totally different than it was.

I would say that there was a point in time when I felt a little bit lost.

Everything has completely turned around. Every day I wake up, and I enjoy the day. I enjoy being around her, the kids, and our home. Life is just better.

It’s Just Lunch has been matching busy singles since 1991. Find out what an It’s Just Lunch matchmaker can do for you by calling 1.800.858.6526 or visiting ItsJustLunch.com.

“The best way to get to know someone is face to face. You can only feel “chemistry” if you are next to someone looking into their eyes.”

-Amy Brinkman

its just lunch.indd 3

DatE by NumbErs

It depeNds how busy I am wIth work a few NIghts a week a lot

Do you prefer to text or call someone you’re interested in?

vs. call: 60%

text: 40%

How often do you utilize skype in a relationship?

only if we’re apart from each other for a significant amount of time.

32%

64%

never.

4% If we can’t spend a night with each other, you’ll find us on skype!

Source: IJL Singles Survey

800.858.6526 ItsJustLuncH.com

“Dating is such an important part of your life and shouldn’t be left to chance. You’ve got to be proactive and market yourself.”

-Sara Darling

8/27/15 11:02 AM

Rise and MINNEAPOLIS “I have two favorite breakfast spots in town—Al’s Breakfast and Patisserie 46. The coffee cake and croissants at Patisserie 46 are excellent. At Al’s, I order the buttermilk pancakes. They are fluffy, perfect, and a little sour and sweet. And here’s a fun fact: Al’s is reportedly the narrowest restaurant in Minneapolis.”

/gavin kaysen

spoon and stable

PORTLAND, OR AUSTIN

D.I.Y. At Al’s Breakfast, they use wild berries in their blueberry pancakes.

They’re more flavorful and easier to cook than their plumper counterparts.

“I like to grab a rosemary salt bagel with bacon, egg, and cheese from Rockstar.

My family and I have made a Sunday ritual out of it—wake up, grab a few bagels from Rockstar, and head to Mueller Lake Park on Austin’s East Side for a stroll with a quick picnic.”

“I like to sit at the bar at Roost and order the kentucky hot brown: griddled brioche toast topped with Mornay sauce, bacon, tomatoes, and poached eggs. It’s a bright, friendly place in Southeast Portland with a lot of light and big windows, and there’s usually no line.”

/gabriel rucker le pigeon

/grae nonas olamaie

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Dine

THE BREAKFAST ISSUE

/

We consulted a crew of top chefs to dish on the best spots to start your day. The prompt was simple: Where do you eat breakfast? From diners and bakeries to noodle houses, they delivered.

Pull up a stool. /STIRLING KELSO

/PHOTOGRAPHY BY JODY HORTON

LOUISVILLE “For a quick, grab-and-go breakfast, my favorite spot is Please & Thank You, a small-batch bakery and coffee shop (and record store!) in the downtown NuLu District. They have a complete breakfast menu, but a cold-brew coffee and one of their famous chocolate chip cookies is a sweet start to any morning.”

FOOD STYLIST: MEGHAN ERWIN; PHOTO ASSISTANT: SEAN JOHNSON

/mike wajda proof on main

SAN FRANCISCO “At Jane in the Tenderloin district, the coffee is amazing, and every item coming out of the bakery—the bread, the laminated dough—is spot on. What draws me in is the finesse: The baristas care about the details and the service, and Jorgen (the baking wizard) is technique personified.”

/brooke mosley outerlands

january 2016 southwest 41

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HOUSTON “A Vietnamese breakfast is a Houston breakfast! I go to Pho Binh for pho bo with meatballs. Their broth is one of the best around, and the noodles are perfect. They serve it with culantro, a sawtoothed herb that tastes like hardcore cilantro. It’s not something you find in every pho shop.”

DENVER “My top picks are Snooze and Old Major. At Snooze—a classic American eatery that typically has a line out the door— I enjoy the pineapple upside-down pancakes.

The staff is also great: They’re full of energy and make you feel right at home. Old Major serves brunch on the weekends.

Don’t miss the Sunday morning bloody mary mary, which features a housemade sausage stick, bacon, shrimp, pickles, and cheese. It’s a meal in itself.”

/chris shepherd

underbelly

/alex seidel mercantile dining & provision

CHARLESTON “I have a sit-down breakfast at The Park Cafe, where I order a cappuccino, the ever-so-trendy avocado toast, and three soft scrambled eggs with chives. Their egg cookery is unmatched.”

/mike lata fig + the ordinary

D.I.Y. Try The Park Cafe’s avocado spread: Smash avocado with a fork, adding salt and fresh lemon juice to taste.

Drizzle with extra virgin olive oil and sprinkle with chives, fleur de sel, and red pepper flakes.

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THE BREAKFAST ISSUE

CHICAGO “One of my favorite spots for brunch is the Pannenkoeken Cafe. My husband, Gary, and I fell in love with the cafe’s namesake—the large, thin, crispy-edged dutch pancakes. I typically order a savory flavor, like bacon and cheese or veggie, while Gary gets a sweeter flavor, like apple ginger or chocolate banana.

That way we can split and have a bite of each.”

/stephanie izard girl and the goat

BIRMINGHAM “I like Continental Bakery in the quaint English Village. They have good locally roasted coffee and excellent poppyseed bagels with olives and cream cheese. Also, in the up-and-coming Avondale neighborhood, Saturn is the stop for Stumptown espresso drinks. Try the cortado— it has less milk than a cappuccino but more than a macchiato—and check out the cutting-edge music lineup that happens late night next door.”

/frank stitt highlands bar and grill

SECOND HELPING Know a better breakfast joint? Tell us how we should have set the table by tweeting @ SouthwestTheMag. january 2016 southwest 43

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The Fat of the Land /

Falling in love—and bartering for art—with the best cured pork on the planet

BY KIM CROSS

T

here once was a time I was unmoved by bacon. If cooked for me, I would casually nibble, dabbing first at the grease with a paper towel. I did not ration and hoard it, hiding the last package under bags of frozen peas.

It did not inspire daydreams, or essays, or curl my toes and make my eyes inadvertently flutter.

And then it happened.

I was driving down Tennessee’s Highway 411, between Chattanooga and the Great Smoky Mountains. The interstate is faster, but on this four-lane road you can admire the Appalachian foothills and sing “Country Roads” from the bottom of your belly without feeling one bit ironic.

This was back before bacon was a thing. Before bacon truffles and bacon-infused bourbon and maple-bacon cupcakes. The world, then, was still blissfully free of bacon socks, bacon clocks, and

/

PHOTOGRAPHY BY DESIREE ESPADA

(Lord help us) bacon toothpaste. Call me a sap, but I miss that world.

From the side of this road rose a cinder-block building with a sign that read BENTON’S COUNTRY HAMS. Around here, country ham is as common as the day is long. But something made me step on the brake and wheel the truck around. I like to say I followed my nose to the best bacon on the planet, but really it was more gut than nose, like porcine intervention.

Inside that building I met Allan Benton, a man with hardworking hands and the kindest smile.

He took me on a tour, showing me the simple, ancient ways of preserving meat. Like some Congressional library of charcuterie, rack after wooden rack of hams sat in the fragrant dark, aided and abetted by no chemical means beyond sugar, salt, and time. Allan opened the door to a smokehouse,

Half Baked?

Remember a few months ago when the World Health Organization affirmed a link between processed meats (like bacon) and cancer?

Alarming, right? “Before you slap the bacon out of your partner’s hand, the degree of risk needs to be considered,” says Harvey Murff, M.D.,

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THE BREAKFAST ISSUE

Daily Grind Top baristas teach you their tricks for brewing a way better cup of coffee. /MIKE DARLING

an associate professor of medicine at Vanderbilt University. “If you took 100 people who eat two to three strips of bacon a day for several decades, you’d only get one additional case of colorectal cancer.” So don’t take bacon off the menu just yet, but may we suggest the occasional fruit cup?

where billowing clouds thick enough to taste undulated from a potbelly stove no bigger than an ice chest. He bought that stove some years ago from a cousin for $50. “We’re a hillbilly operation,” he said, “through and through.”

He showed me his “hillbilly Rolodex”—a cinderblock wall yellowed with smoke, covered with a collage of scribbled-on sticky notes bearing the names and numbers of some of the country’s most celebrated chefs—David Chang of Manhattan’s Momofuku Noodle Bar; John Fleer, founding chef of Blackberry Farm. The brand wasn’t yet on the lips of every foodie on both sides of the Mississippi, but it was well on its way.

I left with a new friendship and armfuls of bacon, slices cut as thick as my pinkie, so smoky my hands would smell for days after handling the package. “Cook it low and slow,” Allan said. “Fiddle with it.”

I took it home and fried it in a cast-iron skillet, teasing it around the sizzling pan as the white fat rendered clear. It steeped the house—and my hair, and my shirt, and my skin—with an intoxicating aroma that clung to me for days. The kind of smell you can lick. Nearly killed my dog with want.

Over time, Benton’s became my currency of gratitude, a secret I share with special friends, a thank-you gift I bestow upon folks whose generosity I could never repay. I take it on airplanes, stuff it in stockings, and drive it across state lines.

Once, I even bought art with this bacon.

I wanted to thank a mentor who had helped me find my wings as a writer, so I sent him 7 pounds of heaven on a plate. He loved it, and that made me happy. Then he developed kidney stones. I searched for another gift.

I found one: a painting by an artist whose work appears on the cover of The New Yorker Yorker. I did not know if I could afford his art, but I called anyway, explained the situation, and begged him to name a price a fledgling writer could afford.

The artist pondered this. “Tell you what,” he said. “I’ll trade you for the bacon.”

MISTAKE: The water is too cold.

WHY IT MATTERS: Ground coffee responds best to 200-degree heat, just below boiling. Anything lower and the coffee will be underextracted.

“That means not enough of those tasty solubles will move from the grounds into the brew,” says Sarah Anderson, 2015 U.S. Brewers Cup champion.

THE FIX: A digital kettle like the Cuisinart CPK-17 ($85) perfectly regulates the temperature, says Kevin Sinnott, author of The Art and Craft of Coffee. A quality automatic coffeemaker like the Bonavita 1900TS ($148) also contains a 1500watt heater that brews to 205 degrees.

MISTAKE: Brewing a cup at a time.

WHY IT MATTERS: Those Keurigs are cool, but you sacrifice flavor, says Sinnott. “Contact time is key—drip coffee extends the contact time, which results in a more flavorful cup.”

THE FIX: A manual coffeemaker saves you cash and offers more control. The Melitta Cone is the least expensive ($3) and brews a fine cup.

Sinnott recommends the stylish glass Chemex brewer ($46), recently featured in the Museum of Modern Art. MISTAKE: The ratios are out of whack.

WHY IT MATTERS: Brewing coffee is chemistry. Hot water (the solvent) alters the state of the grounds (the solute) to create a solution. Chemists use scales—and you should, too. “It may be a little geeky, but it’s the most accurate and easiest way to measure coffee beans and water,” Anderson says.

THE FIX: Invest in a standard kitchen scale.

Shoot for a ratio of 1 part coffee to 16 parts water. “It may be a pain at first, but once you master it, you’ll never go back,” Sinnott says.

MISTAKE: You’re grinding all wrong.

WHY IT MATTERS: Anderson compares the brewing process to boiling angel hair pasta. “It cooks faster because it’s skinnier. The same is true of coffee—small particles give off their solubles more easily, so the more even your particle size, the better your cup of coffee will taste.”

THE FIX: Go with a burr grinder. Find one that offers a wide range of grind sizes, like the Capresso Infinity Conical Burr Grinder (from $100).

Kim Cross is the author of What Stands in a Storm.

Tell her your favorite bacon story at kimhcross.com. january 2016 southwest 45

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The Breakfast Club /

How your heroes started the day. Pass the spinach? /

ELVIS PRESLEY’s fried peanut butter, banana, and bacon sandwich has become legendary in its own right, but his morning meal was just as hearty: homemade biscuits fried in butter, with sausage patties, four scrambled eggs, and bacon.

In a 1952 interview with Pageant magazine, MARILYN MONROE claimed to eat breakfast like a bodybuilder: “Before I take my morning shower, I start warming a cup of milk on the hot plate I keep in my hotel room. When it’s hot, I

ILLUSTRATION BY CHARLIE POWELL

break two raw eggs into the milk, whip them up with a fork, and drink them while I’m dressing.”

According to The Guardian, the morning after defeating George Foreman in 1974, MUHAMMAD ALI

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THE BREAKFAST ISSUE

Egghead in his new, scienceinfused cookbook, The Food Lab Lab, J. Kenji López-Alt breaks down how to fix those dry, rubbery scrambled eggs.

ADD EXTRA YOLKS / If you’re making six eggs, toss in two more yolks. It lends creaminess because of the added fat.

SALT YOUR MIXTURE / Then allow it to rest for 15 minutes.

This results in a more tender curd and less watery runoff.

STIR CONSTANTLY / Add 2 tablespoons cubed, chilled butter to the mix and cook over medium-low heat in a nonstick pan. As the butter melts, speed up the stirring until no liquid egg remains.

Remove from heat and add a few tablespoons heavy cream or crème fraîche.

The Most Important Meal?

(who was notably prone to bouts of hyperbole) ate two large steaks and 12 eggs. And ice cream.

South Korea spent millions developing a version of kimchi for their first astronaut, YI SO-YEON, to enjoy while in orbit.

The staple of GEORGIA O’KEEFFE’s diet? Spinach. The artist gorged on it nearly every meal, including with her eggs in the morning.

Despite his proclivity for fasting, MAHATMA GANDHI was obsessed with food. He constantly conducted dietary experiments (once binging for weeks on plantains and nut butter), which he called the “hobby of a lifetime.”

ABRAHAM LINCOLN’s niece wrote that he was a “hearty eater” and could devour corn cakes “as fast as two women could make them,” while his sister-in-law recalled him sitting down at the table and forgetting to eat entirely.

despite your parents’ prodding, new evidence may suggest that forgoing your Wheaties is just fine. A recent study in the Journal of Nutritional Science found that people who skipped breakfast lost more weight after four weeks than people who ate Frosted Flakes or porridge (both carb-heavy options, it’s worth noting). “It raises the question as to whether or not we’ve been wrong all along,” says Russell de Souza, a nutritional epidemiologist at Canada’s McMaster University. Another study, though, found that those who ate breakfast regularly were less likely to gain weight. Confused? Maybe it’s best to trust your gut.

january 2016 southwest 47

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up the creek The author (right) with his brother, Kenny, near the family’s cottage in St. Mary’s County, Maryland.

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Crab Cakes

THE BREAKFAST ISSUE

/

Kenny

BY MICHAEL GRAFF

with

A lifetime of lessons learned from my little brother leads to the best, most hopeful breakfast we ever shared.

PHOTOGRAPH COURTESY OF MICHAEL GRAFF

W

e were down at the creek one summer morning when my brother, Kenny, plucked a blue crab from the live box and hollered, “PAPER SHELL!” He twirled twice and flung the crab as hard as he could back toward the water. We watched it spin like a Frisbee with claws, pincers out wide and snapping helplessly for something familiar as it soared over grass and then mud and then the planks of our family’s pier. What my brother meant, in his own way, is that the flying crab had just started molting, meaning it was at a stage in its life when its shell was not quite hard and not quite soft, a stage when it has virtually no meat or culinary value, a stage when a crab really should be back in the water, whether under its own power or by the toss of a Tasmanian 7-year-old.

The paper shell helicoptered through the air for about 40 feet, and, in a twist of bad luck that could only happen to my brother, our father

happened to be standing on the pier directly in the crab’s flight path. There’s nothing dull about the edge of a crab, so Dad needed a big towel and bandages on his forehead for weeks. But before he knew he was bleeding, he shouted a sentence I heard over and over in my childhood: ““Damn it, Kenneth Frederick!”

My father’s first and middle names, by the way, are Carl Frederick. I could almost hear him processing the irony as he shouted: Here he’d gifted that middle name to his second son, and the little punk—another name he sometimes called Kenny—hit him with a rotten crab. They had the best relationship. Kenny would jump off a roof or race a go-kart into a fence post or sled down a steep hill into a tree, and Dad would tell his friends, “Yep, boy’s gonna kill himself before he’s 10.”

He’s my younger brother by two and a half years, but Kenny has always known something I never could: what it’s like to not fear consequences. We were competitive brothers and still are, but beating him in anything was almost more trouble january 2016 southwest 49

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than it was worth. He once got mad during a backyard baseball game and tossed a ladder at my best friend. He never lost a board game, not because he was good at them but because when things looked bleak he’d flip the board and leave the pieces scattered across the room.

The boy is otherwise brilliant, though. He became salutatorian of his high school class without studying, coasted through college, and now, as a project manager for a big construction company, builds complicated things like a 27-dome mosque that just opened near Baltimore. He wrote a story about that project for Concrete International and now jokes that he’s the more accomplished writer in the family. “I co-authored this touching, emotional tale of constructing a concrete building,” he bragged on Facebook.

With every outburst or fearless jump, the youngest member of our little family always seemed to teach us a basic rule of life that should’ve been obvious anyway.

Take the toss of that paper-shell crab. First lesson: Always pay attention, Dad. Second: A crab’s only as good as the amount of meat in it.

I think of that story when I eat crab cakes these days. I haven’t lived in Maryland since leaving

for college, and I’ve spent most of the past 18 years in North Carolina, a perfectly fine state that, believe it or not, produces more crabs than Maryland some years.

Why is Maryland known as the Crab State? I can only imagine it’s because people here were so busy arguing over what kind of sauce to put on barbecue that they let Maryland scoop them on the greatest seafood marketing campaign on the East Coast. North Carolina wound up adopting the red drum as its state fish. That’s not nearly as sexy, but one of the red drum’s favorite foods is blue crab. So take that, Maryland.

I live in Charlotte, a thriving city with a booming restaurant scene and dozens of fantastic chefs who can screw up a crab cake with the best of them. It usually goes like this: The waitress will say, “Our crab cakes are the best I’ve ever had,” and I won’t be able to help myself. Then the plate will come, and the crab cake will be shaped like a hockey puck.

It’ll have green vegetables dotting its surface—peppers or celery or something ridiculous. Don’t get me wrong; these things are great on their own, but mixing green peppers and celery into your crab cake is like mixing college term papers in with the Pulitzer pile.

The reason folks down here

“ The thing about

breakfast is that it marks the start of something.

Breakfast is optimism.

” add all that filling, of course, is that crab meat is expensive. Crab harvest totals have plummeted in recent years. There are dozens of theories as to why, but let’s just pick the one that’ll be popular in any state: It’s the government’s fault. Regional and state fishery commissions have set strict regulations to protect the red drum. In the past 15 years, the population has more than doubled. Good for the red drum. But here’s the thing: the more red drum, the smaller the crab harvest, the more expensive the crab meat, the more green peppers and celery I seem to find in my crab cakes. The circle of life.

The worst crab cake I ever ate was a deep-fried mess at a restaurant on the North Carolina coast. This is a state that will deep-fry Oreos and ice cream at the state fair, and I get how that can be funny, but deep-frying a crab cake is sick humor I’ll never understand.

All of those bad crab cake memories do one thing, however— they make the good ones better. I can’t remember the first crab cake I ever ate, but I will never forget the best one.

T supporting cast Kenny fishing the creek with his great-uncle.

he thing about breakfast of any kind is that it marks the start of something. Breakfast is optimism, Christmas Eve, a first date, the bugle at the Kentucky Derby.

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But nothing can exist without something existing before it, and today’s breakfast was born in fields and rivers and chicken coops yesterday.

The best breakfast I ever had was born after a love connection between “doublers,” a term I learned before I ever sat through a sex ed class. When we were very young, Dad would take us down to a cottage on a creek in St. Mary’s County, Maryland, near where

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the Patuxent River meets the Chesapeake Bay. The cottage sat on a hill and had been in the family for years. My father’s younger brother, George, lived there with his wife and daughter. On those mornings Dad would yank life jackets over our heads and plop us on the bench seats of a green johnboat, and we’d ride around snatching crabs from any pole we could find—pilings for navigational signs, pillars of other people’s

piers. Back then, Maryland waters were well stocked, so nobody minded if you took a few from their poles. Sometimes the owner would see us and wave, knowing the next crab would soon latch on. We only kept very big crabs; the size limit is 5 inches from one tip of the shell to the other. We wouldn’t dare keep a female crab.

You can take crabs from the water, we believed, but you better leave some for tomorrow. (If you don’t know the difference between male and female crabs, here’s how I was taught, word for word: Look at the apron. If it looks like the Washington Monument, it’s a male; if it looks like the Capitol Building, it’s a female.)

On some poles, we’d come across a male cradling a female— they do this to protect the females as they molt—and either Kenny or I would say, “Oh, doublers,” and we’d scoop both in the act and throw the female back.

Of all the things a Maryland childhood gave me, an understanding of crabs has proven to be one of the most useful. Ask any of my exes, and they’ll say that my crab knowledge was one of the reasons they fell in love with me. Crabs are mean-looking, with their raised claws and snapping pincers, but you can neutralize one by grabbing it where its back fin meets the hard shell. You can hold it for hours like this without being pinched. If you’re a young man showing a young woman this trick, in my experience it’s worth three or four extra dates. Then there’s the feast: Understanding how to open a crab is impressive to a woman from, say, the Midwest—and although I wound up divorced from a woman from, say, the Midwest, even she’ll admit that she’s a better person for learning how to unlock the sweet chunks of delicate meat.

They are beautiful creatures.

In fact, in 1976 William Warner wrote Beautiful Swimmers, a book

12/04/15 4:16 PM

about crabs and the people who catch them, and it won the Pulitzer Prize. Back fins always paddling, front claws always at the ready, crabs are constantly in search of a comfortable spot in the mud. They exist in waters that are both salty and fresh.

Early in life they subsist as larvae near the ocean, a salty place, migrating toward cleaner waters as they mature.

Two places that offer the best homes are Chesapeake Bay and the rich sounds of eastern North Carolina—large aquatic bodies where saltwater is constantly driving in from the Atlantic Ocean and meeting the freshwater from rivers. Density directs traffic in these estuaries, freshwater on top and saltwater on bottom. In the Chesapeake, the majority of the freshwater flows down from New York and Pennsylvania, riding the Susquehanna, one of the oldest rivers in the world. The river was here before the bay, and its ancient path forms the “channel” of the Chesapeake, a 100-foot-deep section that runs through the middle of the bay and allows for larger ships to cruise to the Port of Baltimore.

We got stuck in that channel once when Dad’s charter boat died. A broken boat is a problem anytime, but it was a bigger problem that day because we looked up and saw the bow of the Queen Elizabeth 2 pointed directly at us.

Nine-hundred-sixty-three feet long, 171 feet high. I learned then that boat captains actually do use the word “Mayday!” Eventually someone aboard the big ship answered Dad’s call on the radio and adjusted the autopilot setting to veer around us. An hour or so later, a pilot boat came out to tow us home. With nothing better to do, we cast a couple of lines off the back of Dad’s dead boat during the ride. Kenny snagged a bluefish.

“You lucky little punk,” my father said to him.

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W

hen he was very young, Kenny had a speech impediment.

He couldn’t finish his Rs or flap an L to save his life. “Paper shell!” was actually “Paypaw Shehw!” He received years of speech therapy for that. When his words finally cleared up, his adult teeth started coming in with an overbite. Then he was diagnosed with 20/100 vision and made to wear a pair of thick glasses. Toss in Brillo Pad

hair. The boy’s middle school days were brutal.

He started high school the year I was a senior. I remember walking through the halls one day with my friends and passing him without saying “hi.” Almost 20 years later, I still wake up in the night regretting that. I have no doubt he’s forgotten it.

Just before that school year, George, the uncle who lived in the cottage, died. George had a

12/04/15 4:16 PM

learning disability and couldn’t read or write. But one time he ate dog food to try to convince us kids to eat our dinner, so he knew a trick or two. George was in his 50s when he went. He and my dad had gone through a few stretches where they didn’t talk for one reason or another. At George’s funeral though, Kenny and I approached the casket together, and my father came up behind us, grabbed our shoulders, and said,

“Remember, there’s nothing like having a brother.”

A year later, I went off to college. Kenny got contact lenses, the braces came off, and a barber cut his hair tight. By his senior year he was a popular kid, the star of the high school baseball team that made the state semifinals.

In his high school yearbook, he won best smile. At his graduation ceremony, in front of a few thousand people at a giant equestrian

center in southern Maryland, he delivered a fine speech about fresh starts.

I remember we sat in the front row, my mother and father and I. My brother had so many academic medals around his neck he sounded like the ghost of Jacob Marley as he walked up to the lectern, jingling and jangling. Then he looked out over the crowd and delivered a very Kenny opening line. It’s 17 words, equal parts history and pop culture and humor and metaphor, capped with his unmistakable, matter-of-fact style. “Yogi Berra once said, ‘It ain’t over ’til it’s over,” he started. “Well, it’s over. We’re done with childhood.”

F

riday, april 5, 2013, 8 a.m.: the best breakfast I ever ate. I’d pulled into Baltimore the night before, on the eve of the Orioles’ home opener.

Kenny had scored a pair of tickets from a friend who works field maintenance at Camden Yards.

I’d just accepted a new job. My divorce had gone final the previous fall. My father had a bad run of strokes the year before that, forever altering our roles as sons and father.

Kenny and I don’t talk every day, or every week for that matter, but we are two of the lucky siblings who grow up and become friends as adults. We take vacations together every year and spend much of that time trying to find good food and water. We’re still very different: He punched a hole in a wall in a fit of frustration over my dad’s decline; I simply mowed my lawn in silence, over and over and over.

We woke up on Opening Day and went to the Sip & Bite, a 24-hour restaurant that’s been open since 1948 on Boston Street, just across from the river that feeds the bay that fed us crabs and lessons as kids. Kenny stuffed his travel bottle of Old Bay seasoning in his pocket because you

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can never be too safe, and I made change for a buck and shoved some quarters into a newspaper box for the Opening Day edition of The Baltimore Sun. The Sip & Bite was packed that morning with everyone from construction workers to police officers to people in suits. We sat at a table in the corner and looked at a menu that boldly claimed, “Best Crab Cakes in Baltimore.”

The third item, highlighted in orange, was the “Eastern Shore,” a crab cake topped with bacon and an egg, served on a bun with a side of home fries.

We ordered two Eastern Shores and two Natty Bohs. As the waitress walked away, we looked around the restaurant at people eating omelets and biscuits and drinking orange juice.

“I guess everybody else thinks it’s too early for crab cakes,” I said.

“I don’t understand that,” my brother said. “It’s the best thing on the menu. Why wouldn’t you get the best thing on the menu?”

We clinked the necks of the Natty Bohs together and toasted to Opening Day. Our plates arrived.

People sitting around us looked at them. These were crab cakes—real crab cakes, as the tides intended— huge lumps of meat, held together only by small squares of bread, eggs, mayonnaise, and the common sense that a crab cake is only worth the amount of crab meat in it. A guy sat down at the table next to us and told the waitress he’d have what we were having.

It spread like that. A dozen or so nurses showed up after the overnight shift, and they all ordered beers, too. By the time we left, nearly everyone at the diner was drinking with us and toasting to Opening Day, all filled up on crab meat and hope.

Michael Graff is the executive editor of Charlotte magazine. Tell him about your best breakfast ever at michaelngraff@gmail.com.

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your adventure in

Scottsdale

BY B E N MARS HALL

ARE YOU A...

NATURE LOVER page 60 CULTURE HOUND page 62

Sure, “The West’s Most Western Town” has plenty of bolo ties and boot-scootin’ bars.

But if you prefer to spend your time on the fairway, on the massage table, or out on the town, Scottsdale delivers. Before setting you loose in the Valley of the Sun, we’d like to know more about you.

HEALTH NUT page 64 CITY SLICKER page 66

PHOTOGRAPHY COURTESY OF SEAN DECKERT/SCOTTSDALE PUBLIC ART

catch the wave Public art projects, like Chris Fennell’s industrial pipe sculpture, crop up around town.

WANT MORE? Browse the Inflight Entertainment Portal for the best spots to eat, drink, stay, and play in your final destination. It’s free! january 2016 southwest 59

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Scottsdale NATURE LOVERS TOP GOLF

Courses worthy of more than a golf clap TROON NORTH Elevated tees on the par-71 Pinnacle Course offer breathtaking Sonoran scenes, while the greens are flanked by prickly saguaros and massive stones.

LON’s at The Hermosa Inn Cozy up by the fire, order the jidori chicken, and then sit back to relish the Camelback Mountain setting.

El Encanto Spy ducks, turtles, and blue heron from the shady patio of this Cave Creek cantina.

J&G Steakhouse It’s hard to decide what’s more eye-catching: the sixpeppercorn New York strip steak or the sweeping valley vistas.

GR AYHAWK GOLF CLUB Considered one of the state’s best public links by Golf Magazine, the Raptor Course reopened in the fall after the relocation of 15–17.

follow the leader Arizona Outback Adventures offers half-day hikes starting at $95 per person.

Set Out in the Sonoran

By bike or balloon; by kayak or Jeep; guided or go-it-alone—the ways you can explore the Sonoran are as diverse as the desert itself. Can’t decide where to start? Hike the trails of the McDowell Sonoran Preserve early in the morning when temps are reasonable and wildlife is beginning to stir. Leave ample time for a guided afternoon paddle on the Lower Salt River (offered by Arizona Outback Adventures), and stick around for sunset, when the landscape is awash with the most brilliant hues of red, orange, and purple you’ve ever seen.

PHOTOGRAPHY COURTESY OF ARIZONA OUTBACK ADVENTURES (HIKING), TROON NORTH, AND TPC SCOTTSDALE

Gourmet eats with a side of oohs and aahs

TPC SCOT TSDALE Snag a spot on the packed 16th during the Waste Management Phoenix Open (February 4–7) to experience one of the game’s loudest holes.

60 southwest january 2016

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Embrace the adventure.

Backcountry Trails. Urban Explorations.

Come for Scottsdale’s Sonoran Desert playground. Stay for the great outdoors – go treasure hunting at our open-air shopping centers, savor innovative cuisine on sun-drenched bistro patios, indulge in a moonlight massage. Your Scottsdale adventure is waiting.

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Scottsdale CULTURE HOUNDS Brush up on the city’s colorful art scene

RHY THM AND BOOZE

Taliesin West A tour allows you to examine every nook and cranny of Frank Lloyd Wright’s former home. Scottsdale Museum of Contemporary Art Bruce Munro uses hundreds of CDs to mimic a shimmering river in “Ferryman’s Crossing,” on view through April 24. Scottsdale ArtWalk Galleries in the Arts District extend their hours every Thursday evening for this 41-year tradition.

roam freely Take a self-guided tour of the contemporary, 43,000-squarefoot space.

SIP COFFEE & BEER HOUSE Just as enjoyable as the 19 rotating craft beers and boozy espressos: the funky tunes every Friday, Saturday, and Sunday.

RUST Y SPUR SALOON Country music will have you two-steppin’ over peanut shells at this Main Street haunt, one of the oldest bars in town.

Celebrate a Rich Heritage LIVEWIRE Head up to the second-story mezzanine for unobstructed views of the stage and the dance floor at this 14,000-square-foot concert venue.

Old West, meet the New West. Inside the year-old Western Spirit: Scottsdale’s Museum of the West, ivory-handled six-shooters, weathered chaps, and silver spurs hang near interactive kiosks and HD monitors streaming cowboy flicks.

Listen to storytellers, eye the weeping wall in the sculpture courtyard, and then mosey through seven long-term exhibitions, including Inspirational Journey: The Story of Lewis and Clark, a collection of more than 100 works depicting the famous 19th-century expedition, on view through October.

PHOTOGRAPHY COURTESY OF BILL TIMMERMAN/STUDIOMA (MUSEUM), THOMAS RUBERTO/ARIZONA KEY (RUSTY SPUR), SIP COFFEE & BEER HOUSE, AND LIVEWIRE

Take in live jams with a drink in hand

62 southwest january 2016

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Say hello to your new lifestyle and goodbye to your snow shovel.

With an average January temperature of 67 degrees and sunny, life at any of our four Del Webb communities in Arizona makes it easy for you to enjoy all your favorite activities year-round. So instead of battling the elements, stow away the snow gear and get to know what life at Del Webb in Arizona is really like. Come tour model homes. Meet prospective neighbors. And start writing the next great chapter in your life.

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Scottsdale HEALTH NUTS rub it in Many area spas combine desert botanicals with Native American healing techniques.

Prep Yourself for Pure Bliss

With more spas per capita than any other U.S. city, Scottsdale offers plenty of ways to get scrubbed, rubbed, stretched, and peeled. Two can’t-miss treatments: the 80-minute turquoise wrap at the Spa at the Boulders and the two-hour Havasupai Falls Rejuvenation at Well & Being Spa in the Fairmont Scottsdale Princess. Each experience features an exfoliating desert salt scrub and a warm wrap, but Well & Being’s pampering goes a few steps further—think herbal bath, hot riverbed stones, and a trance-inducing scalp massage.

HEALTHY OBSESSIONS

Sample some goodfor-you grub TRYST CAFE “Organic,” “glutenfree,” and “naturally raised” aren’t just buzzwords here.

These standards have been in place since the Desert Ridge spot opened in 2010.

SPROUTS AT CAMELBACK INN Wash down your nutritious lunch here with an antioxidant elixir, like the cucumber cooler, or a spainspired cocktail.

ORIGINAL CHOPSHOP CO. When in doubt, go for a shake and a bake: Slurp the Jacked Up PB&J protein shake and follow it up with a vegan scone.

Scale a Boulder You’ve never climbed the face of a mammoth, millennia-old rock? Learn the ropes from an expert at the Spa at the Boulders.

Swim with an Olympian Gold medalist Misty Hyman teaches hour-long private sessions at Sanctuary Camelback Mountain Resort and Spa. Hike Camelback Mountain Ascend the Cholla Trailhead on a 1.5-mile cardio workout led by guides from The Phoenician’s Centre for Well-Being.

PHOTOGRAPHY COURTESY OF THE BOULDERS RESORT AND SPA (SPA), TRYST CAFE, NANCY J. FRIEDMAN PUBLIC RELATIONS/CAMELBACK INN (SPROUTS)

Who says it’s hard to stay fit while you travel?

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Scottsdale CITY SLICKERS

DOWNTOWN WIND -DOWNS

Set up camp in the heart of the action

good spirits Second Story’s Corpse Reviver comes from The Savoy Cocktail Book, published in 1930.

Hit the Town After Dark

When the sun sets in Scottsdale (and eventually it will), downtown is the place to be. The pedestrian-friendly district has more than 90 restaurants, pubs, and dance clubs, including Dakota, a California bistro–style joint that’s organic grub by day, party hub by night; and Second Story Liquor Bar, where gin lovers would be remiss to overlook the lavender-tinted Corpse Reviver. Seeking somewhere more intimate? Post up on a plush sofa inside the speakeasy-style Kazimierz World Wine Bar and sip a selection from the list of more than 2,000 bottles.

Don a new getup from one of these Old Town shops

FIRESK Y RESORT & SPA Spend the day lagoon-side at this deluxe desert retreat, and then descend on Old Town (less than a mile away) at night.

W SCOT TSDALE Need more suggestions on what’s hot in Scottsdale? As the “W Insider,” Rachael Bienz connects with guests prior to arrival to craft a customized itinerary.

Vintage by Misty Fashionista Misty Guerriero has scoured the globe for her motley collection of retro threads and accessories. Stephanie’s For chic weekend wear, this tri-level boutique offers everything from exclusive designer labels to throwback concert tees. Fashion by Robert Black No two dresses are alike inside this treasure trove of red carpet couture from decades past.

PHOTOGRAPHY COURTESY OF KYLE GILBERT/KITCHEN SINK STUDIOS, INC (COCKTAIL) , SCOTTSDALE CONVENTION & VISITORS BUREAU (W SCOTTSDALE)

BESPOKE INN This two-story B&B is just a short walk from Main Street’s shops.

For more distant journeys, borrow a complimentary bike from the inn’s fleet.

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HEALTH PROMOTIONAL SERIES

NEW YEAR, NEW YOU

BY DANIEL CASCIATO

january 2016 southwest 69

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HEALTH PROMOTIONAL SERIES

NEW YEAR, NEW YOU

It’s a new year, which means it’s high time to kick-start your plan to lead a healthy lifestyle. Remember, however, that taking care of yourself is a process, and the most effective way to meet your personal health and fitness goals is by making incremental changes in your life. One good habit is likely to lead to another. To help you get started, we called on several health and wellness experts to share their best tips for implementing lifestyle changes in 2016.

FORM HEALTHY HABITS It sounds elementary, but simple resolutions are easier to keep.

Take, for example, these recommendations from Gerald Cleveland, director of the health promotion & wellness program at the University of Texas Medical Branch in Galveston, Texas:

A journey of 10,000 steps a day begins with one device to track them.

1. GET MOVING. Create a daily goal or use an activity tracker. It may be the motivation you need to get more exercise. “Recent studies have shown that people who wear a device that tracks the number of steps they’ve taken each day are more active than those who don’t,” Cleveland says.

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ink muscles, joints and bones.

It’s about getting g your life bac back.

If Eleanor isn’t moving, she isn’t happy. There’s skiing, wakeboarding, rock climbing, and the more down to earth activities like biking to the store. When she needed surgery on her ankle, she was worried.

She came to UTMB Health and benefited from a multidisciplinary team of surgeons, doctors, nurses, and physical therapists who knew that Eleanor needed aggressive treatment to return to her active lifesty sty st le. They kept her informed at every step. ““I’m a Nu rse Pract Practiiitititioner. oner. I ppracti ractice ce Nuurs racti w what I pre preach about stay stay aying ing active ctiv and heal ctive health th thy. y.

When it came tim t e for fo rrehab, tthe people eopl here eople made sure I stay ttay ayed wi aye wiith th the pl plan. YYou get out of iit what you put in.”

TToday, Eleanor is back to her old tricks, kks, which also happened to include kicking up her heels and dancing at a friend’s wedding.

Whether it’s working in ortho, neuro, or any aspect of the musculoskeletal system, UTMB has gifte f d clinicians. These are the doctors fte and surgeons who teach others their art, using the very latest equipment, technology and techniques.

It’s about gett tt t ing your life back.Yo YYouur life.

Whether that means gardening, hiking, fishing, playing guitar, itar itar, typing on a keyboard, ex extreme sports or orts or just lifting your grandkids, our team is ready to return you to the things you love to do.

Left: Nikoletta Carayannopoulos, DO, Chief, Orthopaedic Trauma Surgery Center Left: Andrew Zhang, MD, Hand Surgery, Division of Plastic Surgery Center Right: Joel Patterson, MD, FACS, FAANS, Chief, Division of Neurosurgery

If something isn’t right, do what Eleanor did.

TTake k charge of your health and call us at 800-917-8906, or go to utmbhealth.com to work wonders for you.

Right: Gregory McGowen, PT, Cert MDT, AIB Certified in Vestibular Rehabilitation, Rehabilitation Services The four clinicians featured here are representative of the whole team of specialists spanning our musculoskeletal services.

e University of Texas Medical Branch Member, Texas Medical Center

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HEALTH PROMOTIONAL SERIES

NEW YEAR, NEW YOU

Scrub your hands for at least 20 seconds. That’s the “Happy Birthday” song hummed twice through.

2. WET, LATHER, SCRUB. RINSE, DRY, REPEAT. According to the Centers for Disease Control and Prevention, washing your hands with good ol’ soap and water is one of the best ways to avoid spreading germs and keep from getting sick. If soap and water are unavailable, Cleveland says it’s helpful to carry a hand sanitizer that contains at least 60 percent alcohol.

Infusing water with fresh fruit or herbs is an easy way to increase your intake.

3. DRINK MORE WATER. H2O is essential for numerous bodily functions, from flushing out toxins to digestion. Drink up before you start feeling parched, Cleveland recommends. Bonus: “Replace sodas and juice with clean, pure water, and you could lose several pounds this year.”

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NEW YEAR, NEW YOU Load up on lean proteins like fish to keep hunger at bay between meals.

WATCH WHAT YOU EAT

Losing weight—perhaps the most common New Year’s resolution— requires a basic twopronged approach: exercising and eating right. While it can be tempting to try out fad weight-loss tactics, “lasting results don’t come from crash diets that die out before Valentine’s Day,” says Dr. Steven Hotze, founder and CEO of Hotze Health & Wellness Center.

Digestive issues got you down? You could benefit from a yeast cleanse.

Eliminate grains, flour, and simple sugars, and focus on protein, healthy fats, vegetables, and the right fruits. Hotze also recommends joining the Yeast-Free with Me campaign to eliminate yeast overgrowth, which can cause symptoms such as cramping, bloating, constipation, and diarrhea. These dietary changes won’t only help you shed those extra pounds, Hotze says.

You’ll also be amazed at how much more energy you have and how clearly you can think.

Visit hotzehwc.com for more information on the Yeast-Free with Me campaign.

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HEALTH PROMOTIONAL SERIES

NEW YEAR, NEW YOU

STIMULATE YOUR MIND

Home Care Assistance, a leading provider of in-home care for seniors, is striving to change the way we age. The organization provides older adults with quality care and programs such as the Cognitive Therapeutics Method, which is designed to boost mental acuity and delay the onset of memory loss.

DE-STRESS. Practice

stress-reduction exercises such as meditation.

GET MORE SLEEP. Lack

of rest can impact your ability to perform basic activities and can increase the risk for Alzheimer’s disease or other brain-health issues.

TRY SOMETHING NEW. Build self-esteem by engaging in new hobbies or activities like yoga, working out at a gym, or joining a group or committee. “These are great for realizing a greater sense of purpose,” Johnson says.

Group fitness classes provide a supportive environment for older adults.

PHOTOGRAPHY COURTESY OF ALEXANDER RATHS/iSTOCK, (SENIOR PLAYING CHECKERS)

Jack Johnson, vice president of franchising for Home Care Assistance, offers a few ways you can improve your mental health at home:

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NORMALCY IS

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NEW YEAR, NEW YOU

ELIMINATE NAGGING BACK PAIN

Contemplating back surgery? Today’s minimally invasive procedures are far different from those of a decade ago.

Rather than the cumbersome tools that were once commonplace in the operating room, surgeons like the

ones at North American Spine now utilize small precision tools, including lasers, that allow them to make

tiny incisions. High-tech scopes can also project the surgical area onto a high-definition screen, resulting in increased surgical precision, far less risk of complication, and vastly reduced recovery time.

Country music star Larry Gatlin, of the Gatlin Brothers, is a satisfied North American Spine patient. “I’ve had a very active life,” Gatlin says, “but for 47 years there was never a day where I didn’t have pain shoot down my right leg. I found out about these kind folks by reading an airline magazine and something about the advertisement said, ‘Larry, go do this.’ I am a new man and a happy camper. It’s a miracle in my life, and I am grateful for it.”

And fortunately for Gatlin, the procedure didn’t cost “all the gold in California.”

Patient coordinators at North American Spine will guide you every step of the way.

In addition to its highly effective, minimally invasive laser spine surgeries, North American Spine also features a concierge-like system in which each patient is assigned a patient coordinator to guide them through every step of the process, from free MRI reviews and insurance verification to scheduling the surgery.

“We realized that people who are in pain shouldn’t have to jump through administrative hoops,” says Cristi Wilcox, a longtime patient coordinator. “So we jump through those hoops for them.”

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It’s your turn.

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Sound like you? If so, let’s talk.

Home Care Assistance has incredible franchise opportunities available for the select few that are ready to become their own boss–with a little help of course…

Average performance for Home Care Assistance locations open at least 12 months is $1,728,848.

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We’ve made it easy for achievers like you to get started fast with training programs, proven marketing strategies and a dedicated team to support you every step of the way. Our people and our tools are here to help you grow your Home Care Assistance franchise through every phase of business.

The need is there with 10,000 people turning 65 every day and 9 out of 10 seniors preferring to age at home.

Call or text: 702-204-1436 I Email: jackj@homecareassistance.com I Visit: www.luvhca.com This advertisement is not an offering; an offering can only be made by a prospectus filed with the referenced state, which filing does not constitute approval. *See our Item 19 for more information.

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HEALTH PROMOTIONAL SERIES

NEW YEAR, NEW YOU

ACHIEVE HORMONAL BALANCE

You can’t feel it, but right now your endocrine system is pumping out chemicals that regulate everything from your mood and sex drive to your metabolism and sleeping pattern.

A moderately active lifestyle can spark beneficial hormonal reactions in men and women.

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When levels of just one of these hormones fluctuate, the shift can have serious consequences on your mental, emotional, and physical health.

That’s why it’s imperative to pay attention to maintaining or restoring a healthy balance, says Cecile Kehoe, COO of DreamBrands Inc., which develops and manufactures premium dietary supplements for health and fitness.

“Daily meditation, yoga, or regular moderate exercise like walking or swimming can help your body relax and trigger beneficial hormone reactions,” she says.

Adaptogens, a mix of herbal ingredients that helps your body adapt to physical or mental stress, can also help your body recover

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HEALTH PROMOTIONAL SERIES

NEW YEAR, NEW YOU

The positive effects of noninvasive cosmetic procedures are more than skin-deep.

its natural balance. DreamBrands’ men’s line, Mdrive, contains adaptogens such as tongkat ali, American ginseng, rhodiola, and ashwagandha to help men maintain healthy testosterone levels, Kehoe says.

DreamBrands’ women’s line of supplements, Internal Harmony, helps women through the drastic hormonal swings of menopause.

It contains black cohosh, dong quai, and chaste tree berry—herbal ingredients used for thousands of years to naturally and gently balance the hormonal system.

Kehoe also recommends eating more fresh, organic fruits, vegetables, and nuts, as well as foods high in omega-3 fatty acids such as salmon, coconut oil, and olive oil.

Processed vegetable oils, soy, and fried foods can negatively impact the balance of your hormones.

“Having sufficient levels of vitamin D, a prohormone, is also important for balance,” Kehoe says.

“And make sure you get enough sleep to help your body recover from imbalances. Taking melatonin—a hormone secreted by the pineal gland—can help you sleep and regulate your body clock.”

REJUVENATE YOUR BODY

As your skin ages and loses its firmness and elasticity, you could develop loose, sagging skin along the jawline, under your chin, and in the neck area. Fortunately, there are ways to remedy this.

Dr. Roger Bassin, founder of the Bassin Center for Plastic Surgery, often recommends the LazerLift procedure. LazerLift is the only minimally invasive procedure with results that closely mirror a surgical facelift, Bassin says.

“Understand that an easier procedure like the LazerLift gives patients changes that are not as dramatic as a surgical facelift,” Bassin says. “But patients can expect to get lifting of the jowls, tightening of the jawline for more definition, tightening of the skin, and removal of fat in the chin and neck area.”

He adds that patients who undergo LazerLift will see results within the first two weeks and will continue to improve over the next six months.

BTL Aesthetics, a major manufacturer of medical and aesthetic

equipment, also offers two noninvasive solutions for loose, sagging skin: • BTL Vanquish ME, a nocontact, noninvasive therapy for circumferential reduction of the abdomen without downtime or discomfort.

• BTL Exilis Elite, an operator -dependent, noninvasive therapy for skin tightening (through wrinkle reduction) and body shaping—again without downtime or discomfort.

These procedures are about not only patients’ physical alteration but their emotional change as well, says John Ferris, a spokesperson for BTL Aesthetics. “The ability to impact appearance oftentimes improves individual self-confidence,” he says.

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Covington Orthopedic Sports Medicine Institute 985-302-0114 www.DrKevinDarr.com Specialties: National Leader in Orthopedic Stem Cell Research, Currently Conducting Orthopedic IRB-Approved Stem Cell Trials, Autologous Adult Stem Cell and PRP Therapy, Total Joint Replacement, Shoulder and Knee Arthroscopy.

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REGENERATIVE MEDICINE — ORTHOPAEDIC & PAIN MANAGEMENT NEWPORT NEWS, VA

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Specialties: Stem Cell & Platelet Rich Plasma (PRP) Therapy for the treatment of painful musculoskeletal conditions and injuries such as arthritis, back pain, sports injuries, tendinitis and chronic pain.

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636-778-2900 www.BlueTailMedicalGroup.com Specialties: National leaders in Regenerative Orthopedic and Sports Medicine. Over 25 years of combined experience with PRP and Adult Stem Cells for conditions such as arthritis, tendon injury, and chronic low back pain.

REGENERATIVE AND SPORTS MEDICINE DALLAS, TX • TULSA, OK

Venkatesh Movva, M.D Pain and Sports Center Regenexx® Dallas office 817-442-9292 Tulsa office 918-502-4000 www.PainandSportsCenter.com Specialties: Regenexx® procedures are the nation’s most advanced non-surgical stem cell and blood platelet treatments for common injuries and degenerative conditions.

Commonly treated conditions include: knee arthritis, sports injuries, hip, shoulder DJD, ankle, hand, cervical and lumbar spine.

Frank C. Lyons, M.D. Andrew W. Pope, M.D. Steven R. Peloquin, M.D. Kansas Regenerative Medicine Center 785-320-4700 www.KansasRMC.com Specialties: One of the most successful, solely focused Stem Cell / PRP centers. Over 60 years combined experience in Radiology and Pain Management. Stem cell / PRP treatments for all joints, some autoimmune diseases, entire spine, Intrathecal-epidural conditions, which are in IRB approved Stem Cell trials.

STEM CELL AND RESTORATIVE MEDICINE HOUSTON, TX

Marina Pearsall, M.D., Ph.D. Gurney Pearsall, Jr., M.D. Longevity & Stem Cell Centre of Houston 1200 Binz St., Suite 1198 Houston, TX 77004

713-522-4037 www.LongevityCentres.com Specialties: Stem Cell & PRP, IRB Trials: E.D., Incontinence, COPD, Auto-Immune/Neuro/Ortho and Opthalmologic Disorders. We have US-Based and Overseas treatment options. We offer: Bio-identical HRT Implants, Sexual Medicine, IV Nutritional & Chelation Therapy and Hyperbaric Oxygen Therapy.

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Answers

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For more brain-training games from Gareth Moore, visit brainedup.com.

Building a successful business in childcare.

Building a better life and a better community.

Before owning a Kiddie Academy franchise, Katie and Larry Moore were up-and-coming business professionals. Katie brings more than 10 years of experience working for a large payroll corporation while Larry remains a prominent player at the Chicago Board of Trade. As the parents of two children, they struggled to find a satisfactory

daycare in the area. It was during their search that they decided to embark on a lifelong dream of owning a business. The Moores fell in love with Kiddie Academy, as they believe the franchise possesses all of the qualities they were looking for: caring teachers, a fun atmosphere and a strong curriculum.

The Moores revel in their new found sense of purpose in owning a Kiddie Academy franchise. Their children have also seen the perks of their parent’s new business. They’re making lots of new friends and learning essential life skills, all while under the care of their parents!

Knowing their children and community are receiving the best education and child care possible has proved to be the biggest benefit of them all.

Kiddie Academy of Bolingbrook Classroom

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Katie and Larry Moore Kiddie Academy of Bolingbrook, Illinois

The Moores are so happy with their academy in Bolingbrook, Illinois that they recently signed an agreement to open a second.

Learn about Kiddie Academy at www.FranchiseKA.com or by calling 410-777-5352.

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p. 18

Vice President of Sales 732-360-0217 diane.ciaglia@paceco.com

Jamie Mostofian landrysinc.com

hotzehwc.com/southwest

p. ifc–1

p. 68

supershuttle.com

itsjustlunch.com

p. 18

p. 38–39

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Advertising Services Manager 336-383-5456 jamie.mostofian@paceco.com

PLUS: Visit our digital media kit for full lineups, schedules, ad sizes, and resources. southwestmag-mediakit.com

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PRODUCTS AND SERVICES

How Can We Help?

LEAVE IT TO ME Helen Lauvao, Customer Service Supervisor Business Select® fare: A1–A15 boarding, maximum Rapid Rewards® Points, Fly By® priority lane access (in select cities), and a free premium drink on day of travel. Cheers!

EarlyBird Check-In®: We’ll automatically check you in, and you can get a better boarding spot. Southwest. com/earlybird Click ‘N Save®: Great travel deals in one email to save you time and money.

Southwest.com/email

THANKS FOR FLYING Tony Roach, Marketing & Loyalty Rapid Rewards®: Any trip, any day. Get unlimited reward seats with no blackout dates.

(All Rapid Rewards rules and regulations apply. Benefits apply to points transactions.)

Southwest.com/jet

TRAVELING TODAY? Heather Wulfekuhle, Operations Mobile site and check-in: Book a trip, check in, see your flight status, and get your boarding pass, all in the palm of your hand. mobile.Southwest.com

WE CAN DO THAT Estefania Santiago, Customer Support & Services Southwest Vacations®: Build the trip that’s right for you, and cross another destination off your bucket list.

Southwestvacations.com Hotels & rental cars: Get great low rates on hotel stays and car rentals online.

Plus, earn Rapid Rewards Points.

Southwest.com

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WELCOME ABOARD Veronica Tevelde, Flight Attendant Southwest® gift cards: No matter the occasion, a gift card is sure to please.

Southwest.com/giftcard WiFi & inflight entertainment: Need to stay connected?

Use your own device to surf the Web or enjoy one of our inflight entertainment options.

(Fees may apply.

Only available on WiFi-enabled aircraft.

See page 98 for more information.)

WE’LL GET IT THERE Shawn Scarberry, Cargo Agent Southwest Cargo : Ship your time-critical cargo where it needs to go with our Relentlessly Reliable® air cargo service. swacargo.com SM

ENJOY THE FLIGHT Michael Boos, Pilot Charters: Customize travel for your corporate meetings, conventions, or special events.

Southwest.com/charter Group travel: Discounted fares mean the whole gang can come along.

Southwest.com/groups Corporate travel: A dedicated sales team focused on customized corporate travel solutions. Southwest. com/corporatetravel

CAN I COME? Chimi the dog, Travel Buddy Pet fare: This little guy is too cute to leave at home! Bring your small dogs and cats onboard so they can enjoy a vacation, too.

Southwest.com/pets

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SPOTLIGHT

Ten Years Together Southwest celebrates a decade in Denver.

FLYING COLORS

Southwest’s Colorado One honors the Centennial State.

January marks a very exciting milestone for us: our 10th anniversary in Denver. What makes this city a real Southwest Airlines standout is that it is now our fourth-busiest airport in terms of daily departures, as well as the fastest-growing operation in our history. We also carry more people to and from Denver than any other airline*. Now that’s a fact to take pride in!

We certainly didn’t accomplish this without a lot of support from the amazing Mile High community, which has put its trust in our airline for the past 10 years. Thanks to them, we’ve grown from 13 flights a day serving three cities to nearly 180 flights a day serving almost 60 domestic destinations. We’ve even added service to the Mexican locales of Cancún, Cabo San Lucas/Los Cabos, and Puerto Vallarta, all in the past year.

Knowing where our Customers want to fly is one piece of the story, but understanding what they find important and what fuels local passions is the piece of the equation we really take to heart.

For the past five years, we’ve collaborated with the Downtown Denver Partnership to bring back the Southwest Rink at Skyline Park for the holiday season, allowing friends, families, and visitors to come together to ice-skate and enjoy the wintry beauty of downtown. You’ll also see Southwest supporting the community as the official airline of the Denver Nuggets and as the airline partner of one of live music’s most inspiring venues, Red Rocks Amphitheatre.

It’s been our honor to support the greater Denver community during the past 10 years.

The nearly 3,000 Southwest Employees who call Denver home look forward to sharing our unique Hospitality with you on your next flight to or from the great state of Colorado. —Michelle Agnew *According to the U.S. Department of Transportation 2015 Origin and Destination Survey.

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In a world full of no, a plane full of yes.

At Southwest,® we are in the business of saying “yes.” So while other airlines limit how many seats can be redeemed with points, at Southwest, we say the more the merrier. With Rapid Rewards,® if there’s an open seat, it’s yours. That’s Transfarency.

SM

Sign up for Rapid Rewards today at Southwest.com/enroll.

All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. ©2016 Southwest Airlines Co.

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HEART OF THE COMMUNITY

Right at Home

By supporting Project for Public Spaces, Southwest serves Customers and Employees in their own communities.

ACROSS THE MAP

Southwest Airlines has supported placemaking in 13 communities.

“Everyone has the right to live in a great place. More importantly, everyone has the right to contribute to making the place where they already live great.” —Fred Kent, Founder, Project for Public Spaces Four years ago, Southwest set out on a quest. With help from our Employees, we wanted to find a meaningful way to help make the communities we serve not just great places to visit but also great places to live. In this search, we discovered the nonprofit Project for Public Spaces and learned about placemaking—a pioneering approach that helps citizens transform public spaces into vital places that highlight local assets, spur rejuvenation, and serve common needs. Placemaking spoke to the heart of who we are at Southwest, so we teamed up with Project for Public Spaces in 2013 for three pilot projects and then created

the Heart of the Community Program in April 2014, committing ourselves to three more years of support.

Since then, Southwest has awarded grants to 13 communities. From building a “beach” in downtown Detroit to kick-starting programming and activities in an underutilized plaza in Albuquerque, New Mexico, these projects engage residents and honor their vision. The program’s primary goals are to help communities across the country bring new life to their public spaces; raise mainstream awareness of placemaking as a catalyst for building sustainable, healthy, inclusive, and economically viable communities; and encourage community participation that benefits public spaces.

Our efforts are paying off: Heart of the Community was recently highlighted in the 2015 United States Conference of Mayors Business Council Best Practice Report: Mayors and Businesses Driving Economic Growth.

And by investing in placemaking and engaging our Employees in related volunteer efforts, Southwest is making a bold statement about the vital role people and public spaces play in our communities.

We will soon be announcing a new roster of grant recipients, which were selected from hundreds of applications submitted by dedicated community advocates. The resulting projects will help us continue to demonstrate the power of placemaking and the importance of connecting People to what’s important in their lives. Follow us throughout 2016 to see more great stories from the Heart of the Community program. Maybe you’ll discover some new places to explore and love. To learn more about placemaking and the Heart of the Community program, visit pps.org.

—Megan Lee, Senior Manager, Community Programs & Engagement

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INTERNATIONAL TRAVEL

BEVERAGES

Customs & Immigration 1

FORM APPROVED OMB NO. 1651-0009

19 CFR 122.27, 148.12, 148.13, 148.110,148.111, 1498; 31 CFR 5316

Each arriving traveler or responsible family member must provide the following information (only ONE written declaration per family is required). The term “family” is defined as “members of a family residing in the same household who are related by blood, marriage, domestic relationship, or adoption.”

1 Family Name

First (Given) 2 Birth date

Middle Month

Day

Year

3 Number of Family members traveling with you 4 (a) U.S. Street Address (hotel name/destination

(b) City

6 Passport number 7 Country of Residence 8 Countries visited on this

trip prior to U.S. arrival

10 The primary purpose of this trip is business: 11 I am (We are) bringing

(a) fruits, vegetables, plants, seeds, food, insects: (b) meats, animals, animal/wildlife products: (c) disease agents, cell cultures, snails: (d) soil or have been on a farm/ranch/pasture:

12 I have (We have) been in close proximity of livestock:

Yes

No

Yes Yes Yes Yes Yes

No No No No No

Yes

No

Yes

No

(such as touching or handling)

13 I am (We are) carrying currency or monetary instruments

over $10,000 U.S. or foreign equivalent:

(see definition of monetary instruments on reverse)

14 I have (We have) commercial merchandise: (articles for sale, samples used for soliciting orders, or goods that are not considered personal effects)

15 RESIDENTS—the total value of all goods, including commercial merchandise

I/we have purchased or acquired abroad, (including gifts for someone else, but not items mailed to the U.S.) and am/are bringing to the U.S. is: $ VISITORS—the total value of all articles that will remain in the U.S., including commercial merchandise is: $

Read the instructions on the back of this form. Space is provided to list all the items you must declare.

I HAVE READ THE IMPORTANT INFORMATION ON THE REVERSE SIDE OF THIS FORM AND HAVE MADE A TRUTHFUL DECLARATION.

Date (month/day/year)

CBP Form 6059B (04/14)

for passengers coming from abroad

Please read the instructions prior to filling this form: Every passenger or head of household must provide the following information.

1 Last name(s)

PAYMENT OF DUTIES

Name(s) Nationality

Mexican laws establish among others the following penalties and sanctions related to the importation of goods into the country: • Omission to declare whether coming in or out of the Mexico´s customs amounts of cash, in domestic or foreign checks, payment orders or any other documents receivable in an aggregate amount exceeding the equivalent of 10,000 US dollars or its equivalent in domestic or foreign currency, which action will be punishable with a fine of 20 to 40% of the exceeding amount and the corresponding criminal penalties will be applied.

• Introduction into or extraction of goods from Mexico, using deceitful methods to hide items, when their imports or exports is prohibited, restricted or because foreign trade duties must be paid, will be punishable with fines ranging, to 70 or 100%, of the commercial value of merchandise.

• Omission of the total or partial payment of foreign trade duties. When failure consist of only a duty omission and the goods do not exceed 3,000 US dollars or its equivalent In domestic or foreign currency, the penalty will consist of up to 116% of the commercial value of the items. Once the duties have been paid, the Customs Authority will make the items available to the passenger.

• If the corresponding documentation required by the Customs Law prove that the merchandise was properly submitted for proper customs procedures in order to enter the country, is not exhibited, a precautionary seizure of the non declared goods as well as the corresponding vehicle, in case the passengers entered the country by land, will proceed.

• For non declared items which do not comply with regulations and restrictions other than duties, abandonment can be declared once the corresponding fine is paid.

Issue on 2013. Please look up for changes in this information when you are visiting us again at customs desk or at www.aduanas.gob.mx

sat.gob.mx

aduanas.gob.mx

U.S. Customs Declaration Form*

Who must complete this form: • All Passengers (or one Passenger per family with the same address) bound for the U.S. How to complete this form: • Complete before arrival in the U.S. • Write in English, in capital letters.

• Be sure to include the street name and number, city, and state of your address in the U.S. • If you are transiting through the U.S., you may write TRANSIT and your final destination country.

• Lines 5 and 6 may be left blank if not using a passport.

• On Line 9, enter WN for Southwest, followed by your specific flight number.

• Please read both sides of the declaration.

• Sign at the “X.”

Mexican Customs Declaration Form

Who must complete this form: • All Passengers (or one Passenger per family with the same address) on flights bound for Mexico.

How to complete this form: • Complete sections 1–6.

• Once completed, sign and date the form.

• • • •

Dewar’s® Scotch Jack Daniel’s® Wild Turkey® Tanqueray® Gin

• • • •

Bacardi® Rum Baileys® Irish Cream Finlandia® Vodka Sauza® Gold Tequila

Welcome to Mexico

Passengers may import items to their personal baggage without requiring the services of a customs agent by paying a global rate of 16%, provided that the total amount, excluding the duty free exemption, does not exceed 3,000 US dollars or its equivalent in domestic or foreign currency as long as an invoice, proof of payment or any other document that proves the commercial value of the items is provided.

INFRACTIONS AND SANCTIONS

9 Airline/Flight No. or Vessel Name

Signature

During the vacation periods of Holy week, summer and winter, Mexican Nationals entering the country by land may import, under duty exemption, items of up to 300 US dollars or its equivalent in domestic or foreign currency provided that such people do not live along the border strip or border region. The starting and ending dates of such periods can be consulted directly with customs personnel or at www. aduanas.gob.mx.

Liquor $5

3

Customs Declaration

2. Free of duty imports: passengers entering the country by sea or by air may import goods of duty, additional to their personal baggage, as long as they prove their value with an invoice or receipt and such amount does not exceed 300 US dollars or its equivalent in domestic or foreign currency or 75 US dollars when the entry is by land.

Alcoholic beverages, shredded tobacco or automobile fuel cannot be imported as part of the duty free exemption.

• Duties can be paid using the form “Pago de contribuciones al comercio exterior” (Foreign trade tax payment).

• The total value of computer equipment, added to the rest of the items above cannot exceed 4,000 US dollars or its equivalent in domestic or foreign currency.

• Items subject to compliance, regulations other than payment of duties (permits, certificates, and notifications) cannot be imported.

• In order to determine the tax basis, the duty free exemptions mentioned in number 2 could be deducted from the value of the items.

(c) State

5 Passport issued by (country)



2

This Space For Offical Use Only

Customs Declaration

Cheers!

Date of birth

Day

Month

Year

Passport number

2

VISITORS T Number of days you will stay in Mexico RESIDENTS OF MEXICO Number of days you stayed abroad

3

Number of family members traveling with you Number of luggage pieces (bags and packages) you bring with you Missing luggage or luggage to be imported by cargo (pieces) (See Notification 1 of this form)

4 MEANS OF TRANSPORTATION Mark with an X the means of transportation Maritime Vessel No.

Ground Transport No.

Air Flight No.

5 Carrying money in cash, receivables or a combination of both is legal; however, not declaring the total amount when more than the equivalent of 10,000 US dollars is carried may be subject to administrative or criminal penalties.

Are you carrying amounts in cash, documents receivable (checks, promissory notes, payment orders, etc.) or a combination of them, the combined total of which exceeds 10,000 US dollars or their equivalent in national or foreign currency?

No If you have answered Yes, please declare the total amount in US dollars

Yes

$

If you answer Yes, you must also fill out the “Declaración de internación o extracción de cantidades en efectivo y/o documento por cobrar” (Customs Declaration for the import/export of cash, receivables or equivalent documents), which you can request from the customs personnel in charge at the entry ports to Mexico or download it from the Customs Internet Site: www.aduanas.gob.mx

Mexican Immigration Form

Who must complete this form: • All Passengers (including children) who are not citizens of Mexico, on flights bound for Mexico.

How to complete this form: • Complete sections 1–14 on the top portion of the form and sections 1–10 on the bottom portion of the form.

• Once completed, sign and date the top portion of the form.

• Sections on the form titled “USO OFICIAL” are for use by Mexican Immigration officials and should not be filled out by Passengers.

What to do with this form: • The form will be separated as Passengers proceed through Mexican Customs.

• Make sure to retain the bottom portion of the form, which serves as your visa while in Mexico. It must be surrendered at time of checkin for your return flight. Passengers unable to present this form at time of departure will be fined

by Mexican Immigration. * Go to cbp.gov to download, fill out, and print this form before your next international flight.

Beer $5

Wine $5

• Bud Light® • Miller Lite® • Dos Equis® Special Lager • Leinenkugel’s® Cranberry Ginger Shandy • Fat Tire®

• Hacienda Chardonnay • Carmenet Cabernet Sauvignon

Complimentary Beverages • • • • • • • • • • • •

Coca-Cola® Coke Zero™ Diet Coke® Sprite® Sprite Zero™ Dr Pepper® Diet Dr Pepper® Seagram’s® Ginger Ale Seagram’s® Tonic Water Seagram’s® Seltzer Water Mr & Mrs T® Bloody Mary Mix Mr & Mrs T® Margarita Mix

• Tomato Juice • Minute Maid® Cranberry Apple Cocktail • Minute Maid® Orange Juice • Minute Maid® Apple Juice • LIFT® Coffee* • Decaf Coffee* • Tea • Hot Chocolate • Noncarbonated Purified Drinking Water * Creamer available

Valid Southwest Airlines Rapid Rewards® drink coupons, as shown here, are printed with expiration dates and the Member’s (or issuing group’s) name.

Business Select® drink coupons are valid for same-day use only. Valid Rapid Rewards and Business Select drink coupons will be accepted onboard for beer, wine, and liquor.

Recycling

We’re happy to take care of any recyclable items, including plastic bottles, coffee cups, newspapers, and food containers.

JANUARY 2016 SOUTHWEST

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FLIGHT SERVICE

Please abide by public announcements from Flight Attendants concerning electronic devices.

En todos los casos, por favor rígete por los anuncios públicos y las solicitudes de los Sobrecargos con respecto a todos los aparatos electrónicos.

Inflight Entertainment

Flight Service

Permitted Pueden usarse dentro del avión

Permitted

Wifi

Always Permitted

Never Permitted

Small portable electronic devices Siempre puedes usar dispositivos Inflight Entertainmentelectrónicos portátiles y pequeños (PEDs) such as tablets, e-readers, and smartphones weighing less than (PEDs) tales como tabletas, lectores 2 pounds may be used in AIRPLANE electrónicos y teléfonos inteligentes mode at all times on domestic flights, que pesen menos de 2 libras en unless a Crew Member indicates modo AVIÓN en los vuelos domésotherwise. A small PED may be ticos, excepto si un Miembro de la Permitted Wifi Entertainment Flight Service held inInflight hand, attached to a person, Tripulación indique lo contrario.

Inflight Entertainment Flight Service or placed in clothing or a seatback Puedes sujetar un PED pequeño pocket. Devices and accessories en la mano, llevarlo encimo, enla may not block access to the aisle. ropa o en un bolsillo en el respalLarge PEDs such as laptops weighing do delasiento. Los dispositivos y Permitted Always Permittedel Wifi must be stowed 2 pounds or more accesorios nopueden bloquear under theWifiseat or in an overhead acceso en el pasillo.Smart Los PEDs granMoviesbin Phones Permitted Always Permitted for taxi, takeoff, and landing. It is des como computadorasportátiles recommended that laptops be placed in a case when stowed under the seat. On international flights, Movies Smart Phones Pacemakers all PEDs must be turned off during taxi, takeoff, and landing at airports Tablets or Smartphones Tablets or E-readers Messaging Movies Smart Phones Pacemakers outside the U.S. and its territories.

E-readers (in (in AIRPLANE Please use headphones for all audio AIRPLANE mode) mode) and video.

Tabletas o lectoTeléfonos Messaging Tablets or E-readers Hearing Aids res electrónicos inteligentes (en modo AVIÓN) (en modo AVIÓN)Flight Inflight Entertainment Service

Movies

Messaging

Smart Phones

Pacemakers

Two-Way Radios

Tablets or E-readers

Hearing Aids

Electronic Cigarettes and Smoking Devices

Laptop Computers

TV

Remote-Controlled Toys

que pesen 2 libras o más deben de

Flight Service debajo del asiento o ser guardados

en los compartimentos superiores mientras el avión avanza por la pista, durante el despegue y el aterrizaje.

Se recomienda que las computadoras portátiles se guarden en un Always Permitted estuche debajo del asiento.Never EnPermitted los vuelos internacionales, todos los PEDs deben permanecer apagados mientras el avión avanza por la pista, durante el despegue y el aterrizaje Never Permitted en aeropuertos fuera de los EE. UU. y susPacemakers territorios.

Por favor usa auriculaTwo-Way Radios Never Permitted res para cualquier sonido o video.

Television or AM/FM Radio Receivers

NFL Redzone

Messaging

Inflight Entertainment

Laptop Computers Laptop Computers Permitted Inflight Entertainment Computadoras Permitted Flight Service portátiles Laptop Computers NFL Redzone

TV

Wifi

Inflight Entertainment

Wifi

TV

Flight Service

Inflight Entertainment

Tablets or E-readers

TV

Flight Service

Movies

Flight Service Smart Phones

Smart Phones Always Permitted

Hearing Aids Radios Two-Way

DVD/CD Players Reproductores de DVD/CD Electronic Cigarettes and Smoking Devices

Digital Cameras Cámaras Electronic Cigarettes and digitales Smoking Devices GPS Receivers Remote-Controlled Toys GPS

Always Permitted Always Permitted

NFL Redzone

Wifi

Movies

Hearing Aids Laptop Computers

Audio Players Aparatos de Two-Way Radios audio

Permitted Pacemakers

Pacemakers Never Permitted

Satellite Radio Radio por satélite Electronic Cigarettes and

VideoSmoking Devices Camcorders Videocámaras

Bluetooth Devices Remote-Controlled Toys Dispositivos Bluetooth

Never Permitted Flight Service Hand-Held Never Permitted

Electronic Remote-Controlled Toys Games Juegos electrónicos Television or AM/FM Radio Receivers portátiles Always Permitted

Television or AM/FM Radio Receivers

Never Permitted

Two-Way Radios

Two-Way Radios

Always Permitted Pueden usarse en todo momento dentro del avión

Wifi

Permitted

Television or AM/FM Radio Receivers

NFL Redzone

Never Permitted Electronic nerve stimulators and other implanted medical devices Permitted Always Permitted are also permitted. Dispositivos de Movies Messaging Flight Service estimulación eléctrica de los nervios Tablets or E-readers y otros aparatos médicos implantados Pacemakers Tablets or E-readers Messaging Smart Phones Pacemakers Pacemakers Two-Way Radios también son permitidos.

Marcapasos

Permitted

Always Permitted

Wifi

ent Movies

Smart Phones

Flight Service Movies

Smart Phones

Permitted

Tablets or E-readers Always Permitted

Always Permitted TV

Pacemakers

Messaging

Never Permitted Laptop Computers

Never Permitted

Smart Phones

Hearing Aids

Hearing Aids Radios Hearing Aids Two-Way Aparatos para sordos Two-Way Radios

Tablets or E-readers

Electric Shavers Rastrillo Pacemakers eléctrico Electronic Cigarettes and Smoking Devices

Electronic Cigarettes and Electronic Smoking Devices Watches Relojes electrónicos Hearing Aids

Never Permitted Nunca pueden usarse dentro del avión

Hearing Aids Never Permitted

Remote-Controlled Toys

Electronic Cigarettes and

NoiseCanceling Two-Way Radios Headphones Auriculares que aislan el ruido

Electronic Cigarettes and Smoking Devices

Smoking Devices Laptop Computers Remote-Controlled Toys TV Tablets or E-readers Hearing Aids Electronic Cigarettes and Devices capable of transmitting data, Smoking Devices unless otherwise noted, are never permitted. Nunca son permitidos Messaging Tablets or E-readers Hearing Aids Electronic Cigarettes and Smoking Devices los dispositivos con capacidad para TV Laptop Computers Remote-Controlled Toys Television or AM/FM Radio Receivers NFL Redzone Smart Phones Pacemakers Two-Way Radios Two-Way Radios Electronic Television or Remotetransmitir datos, excepto que se (Walkie-Talkies) Cigarettes and AM/FM Radio Controlled Toys Laptop Computers Remote-Controlled Toys Pacemakers Two-Way Radios especifique lo contrario. or Scanners Smoking Devices Receivers Juguetes de Radios emisoCigarrillos Televisión o Receivers control remoto or AM/FM Radio NFL Redzone Laptop Computers Remote-Controlled ToysTelevision TV res/receptores electrónicos y radios de AM/ TV Laptop Computers Remote-Controlled Toys (walkie-talkies) dispositivos para FM Television or AM/FM Radio Receivers NFL Redzone fumar Tablets or E-readers Hearing Aids Electronic Cigarettes and

Messaging

Hearing Aids

Electronic Cigarettes and Smoking Devices

Television or AM/FM Radio Receivers

Smoking Devices

Television or AM/FM Radio Receivers

NFL Redzone

Television or AM/FM Radio Receivers

NFL Redzone Remote-Controlled Toys

Laptop Computers

CREW INTERFERENCE Federal law prohibits any Passenger from assaulting, threatening, or intimidating a Crew Member or interfering with a Crew Member’s duties. La ley federal prohíbe que los pasajeros asalten, amenacen o intimiden a los Miembros de la Tripulación o que interfieran con los deberes de un Miembro de la Tripulación.

DISABILITY ASSISTANCE Southwest Airlines offers assistance to Customers with disabilities upon request. Southwest Airlines siempre ofrece asistencia para sus clientes con discapacidades que lo pidan.

ELECTRONIC DEVICES Cellphones and pagers may be used at the gate and after landing.

Los teléfonos y localizadores pueden ser usados en la puerta y después de aterrizar.

CARRYON BAGGAGE Customers are limited to one (1) bag per person, plus one (1) additional personal item. El límite es de una (1) maleta por persona y un (1) artículo personal.

LOST AN ITEM ONBOARD A FLIGHT? Visit the Customer Service page on Southwest.com to report a lost item.

Visita la página de Servicio al Cliente en Southwest.com para reportar un objeto perdido.

PETS All pets must stay inside their carriers and under the seat for the duration of the flight. Todas las mascotas deben permanecer dentro de sus jaulas y debajo del asiento durante todo el vuelo.

ALCOHOLIC BEVERAGES Customers are prohibited from consuming alcoholic beverages not purchased onboard. Alcoholic beverages will not be served to anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Se prohíbe que los Clientes consuman bebidas alcohólicas si no fueron compradas a bordo. No serviremos bebidas alcohólicas a las personas menores de 21 años de edad. Nos reservamos el derecho de negar la venta de bebidas alcohólicas a cualquier persona.

PERSONAL DEVICES Unapproved personal devices (e.g., Knee Defender, infant slings) may not be attached to any part of the aircraft. Dispositivos personales no aprobados (por ejemplo, “defensor de rodillas”, manta portabebés) no pueden sujetarse a cualquier parte de la aeronave.

Remote-Controlled Toys

96 SOUTHWEST JANUARY 2016 Television or AM/FM Radio Receivers

Television or AM/FM Radio Receivers

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INFLIGHT ENTERTAINMENT PORTAL

Getting Connected: iOS To connect to our entertainment portal using your iOS device*, follow the instructions below. For more information about inflight entertainment options, see the menu located in the seatback pocket.

Connect to Southwest WiFi

1. Tap the Settings icon.

2. Tap the WiFi icon.

3. Tap the On/Off button and 4. Tap SouthwestWiFi in turn WiFi On. the list of WiFi networks and confirm connection.

Launch the entertainment portal

The entertainment portal is your direct source for our inflight entertainment options.

5. Tap the Safari icon.

6. Our entertainment portal 7. Select your entertainment should load automatically. If option and enjoy. not, click the address bar and type in southwestwifi.com.

More Information: • Content and services are offered on WiFi-enabled aircraft only. We cannot guarantee that connecting flights will be WiFi-enabled.

• Service on flights to/from destinations outside the contiguous U.S. may not currently be available for the entire flight.

• Movies and select TV content require download of the free AirTime Player app.

• Pricing information can be found on the Inflight Entertainment Portal.

• In order to provide a top-notch WiFi experience, we prohibit access to certain high-bandwidth applications and websites, including Netflix, HBO Go, and VoIP. We also prohibit access to certain obscene or offensive content.

*Instructions shown on an iPhone® 6. Your iOS device may vary slightly.

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Getting Connected: Android

™

To connect to our entertainment portal using your Android device**, follow the instructions below. For more information about inflight entertainment options, see the menu located in the seatback pocket.

Connect to Southwest WiFi

1. Tap the Settings icon.

2. Tap the WiFi icon.

3. Tap the On/Off button and 4. Tap SouthwestWiFi in turn WiFi On. the list of WiFi networks and confirm connection.

Launch the entertainment portal

The entertainment portal is your direct source for our inflight entertainment options.

5. Tap the Internet icon.

6. Our entertainment portal 7. Select your entertainment should load automatically. If option and enjoy. not, click the address bar and type in southwestwifi.com.

**Instructions shown on Samsung Galaxy SÂŽ 6. Your Android device may vary slightly.

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INFLIGHT ENTERTAINMENT PORTAL

Getting Connected: Laptops To connect to our entertainment portal using your Mac or PC laptop*, follow the instructions below. For more information about inflight entertainment options, see the menu located in the seatback pocket.

Connect to Southwest WiFi MAC

PC

1. Click the WiFi icon.

MAC

PC

2. Select SouthwestWiFi from the list of WiFi networks by clicking on it and confirm connection.

Launch the entertainment portal

The entertainment portal is your direct source for our inflight entertainment options.

MAC

PC

3. Open your preferred Web browser.

MAC & PC

MAC & PC

4. Our entertainment portal should load automatically. If not, click the address bar and type in southwestwifi.com.

More Information: • Content and services are offered on WiFi-enabled aircraft

only. We cannot guarantee that connecting flights will be WiFi-enabled.

• Service on flights to/from destinations outside the contiguous U.S. may not currently be available for the entire flight.

• Pricing information can be found on the Inflight Entertainment Portal.

• In order to provide a top-notch WiFi experience, we prohibit access to certain high-bandwidth applications and websites, including Netflix, HBO Go, and VoIP. We also prohibit access to certain obscene or offensive content.

5. Select your entertainment option and enjoy.

*The appearance of content on your laptop may vary slightly.

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Rapid Rewards.®

The name says it all.

What makes Rapid Rewards so great? With unlimited reward seats and no blackout dates, you can use your points to fly any day of the year, and if a seat’s available, it’s yours. Plus, your points won’t expire.* When you reach tier status, you’ll enjoy the same great benefits of Rapid Rewards, along with a whole lot more!

A-List tier benefits

A-List Gar y Kell y 378076624 Valid thru

12/ 16

A-List Preferred Gar y Kell y 378076624 Valid thru

12/ 16

Companion Pass

Gar y Kell y 378076624 Valid thru

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• Priority boarding • Fly By® priority check-in and security lane access** • 25% point-earning bonus

A-List Preferred tier benefits All the benefits of A-List, plus: • 100% point-earning bonus • Free Inflight WiFi (available only on WiFi-enabled aircraft)

Companion Pass status Earn Companion Pass and you can choose one person to fly free*** with you for an entire year!

Earn even faster with the Rapid Rewards Credit Card.

Premier Card Exclusive Benefits: • Earn 2 points per $1 spent on Southwest Airlines® purchases made directly with the airline.

• Earn 2 points per $1 spent on Rapid Rewards Hotel and Car Rental Partner purchases.

• Earn 1 point per $1 spent on all other purchases.

• Earn 6,000 bonus points after your Cardmember Anniversary.

• Redeem points for international flights, cruises, hotel stays, rental cars, gift cards, and access to exclusive events.

Visit Southwest.com/applytoday to learn more.

***Does not include taxes and fees from $5.60 one-way.

Enroll now

It’s free and easy to join Rapid Rewards.

Sign up now at Southwest.com/enroll.

*Points don’t expire as long as you have flight or Partner earning activity every 24 months. **For a complete list of available Fly By locations, visit Southwest.com/flyby. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. Accounts subject to credit approval.

Restrictions and limitations apply. Southwest Airlines Rapid Rewards Visa Credit Cards are issued by Chase Bank USA, N.A. Offer subject to change.

See Southwest.com/applytoday for pricing and rewards details. ©2016 Southwest Airlines Co.

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Earn faster with our Partners.

From dining to driving, making purchases with our Partners gives you even more ways to earn points doing things you normally do. How easy is that?

Hotels Paint the town red, then turn in at your favorite hotel. Book on Southwest.com® with Rapid Rewards® Partners and receive up to 750 points per qualifying stay.^ Visit Southwest.com/hotels to book now.

Earn from 1,000 to 10,000 points per night for every hotel stay booked through Rocketmiles.

Visit rocketmiles.com/southwest to book now.

Rental Cars

Shop & Dine

Speed up the earning with your next car rental.

Earn 600 points per qualifying rental.^

From haute couture to haute cuisine, you can earn Rapid Rewards Points with every dollar you spend.

Earn 3 points per $1 spent. Join Rapid Rewards Dining for free today at rapidrewardsdining.com.

Rapid Rewards Members can earn 1,000 points per order of $29.99 or more.

Visit 1800flowers.com/rapidrewards.

Visit Southwest.com/car-rentals to book now.

Earn Rapid Rewards Points for shopping with many of your favorite online retailers!

Visit rrshopping.southwest.com to learn more.

Rapid Rewards Shopping®

To view a full list of Partners, visit Southwest.com/partners.

To learn how to earn more points with our current promotions, visit Southwest.com/promotions.

™

Earn up to 22 points per $1 spent on tickets to your favorite sports, concert, and theater events.

Visit scorebig.com/southwest to get started.

Earn 2,000 Rapid Rewards bonus points when you join the 4 Seasons wine club – plus 3 complimentary bottles.

Learn more at laithwaiteswine.com/southwest.

Make your points go further.

Close to a reward flight but need a few more points? You can buy points for yourself, give them as a gift, or transfer points from your Rapid Rewards account to another Member—all from one location.

Visit Southwest.com/pointscenter to get started.

^Potential to earn additional points depending on applicable promotion. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. ©2016 Southwest Airlines Co.

JANUARY 2016 SOUTHWEST

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TERMINAL MAPS

International Connections

For departure times and gate numbers, check airport monitors or ask a Gate Agent.

Atlanta (ATL)

Baltimore (BWI)

Chicago (MDW)

Denver (DEN)

Houston (HOU)

Orlando (MCO)

Domestic North Terminal and International Terminal

Main Terminal, between Concourses A and C

Main Terminal

Main Terminal

Main Terminal

Terminal A

DOMESTIC DEPARTURES

Concourse C

Concourses A, B, and C

Concourses A and B

Concourse C

Central Concourse and West Concourse

Airside 2

INTERNATIONAL DEPARTURES

Concourse C

Concourses A, B, and C

Concourses A and B

Concourse C

Central Concourse and West Concourse

Airside 2

From Nassau and Oranjestad: Concourse C

From Cancún, Montego Bay, Punta Cana, and San José: Concourse E

TICKET COUNTERS

INTERNATIONAL ARRIVALS

RECHECK LOCATION

From other destinations: Concourse F

Concourse F

From Montego Bay: Airside 1 or 4 Concourse A

Concourse C

West Concourse

Concourse A, lower level

Main Terminal

Main Terminal, lower level

From other destinations: Concourse A, B, or C For arrivals from Cancún, Montego Bay, Punta Cana, and San José: Concourse E

From other destinations: Airside 2

For arrivals from Montego Bay: Airsides 1 and 4

Connecting to an International Flight • Go directly to the Southwest departure gate.

• Checked bags will be transferred automatically.

• You should not have to leave the secure part of the airport.

Connecting from an International Flight • Depending on point of departure, Customers may have to clear U.S. Immigration before collecting checked baggage from the baggage carousel.

• You will then proceed through customs to clear checked and carryon baggage.

• Customers traveling from some countries go through the customs process before returning to the United States.

• If you have checked baggage, proceed to the Southwest recheck desk or ticket counter to check your bags for the final portion of your trip.

• Customers traveling internationally into the United States with a connecting flight may carry liquids in carryon baggage, provided they were purchased in duty-free shops and placed in secure, tamper-evident bags.

• Proceed to your departure gate. If you do not have a boarding pass for your connecting flight, you must obtain one at the ticket counter or at kiosks near the Southwest recheck desk before proceeding to your gate.

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Hartsfield–Jackson Atlanta International Airport (ATL) International Terminal Lower Level

Domestic North Terminal

MARTA Station

Baltimore-Washington International Thurgood Marshall Airport (BWI)

Orlando International Airport (MCO)

Lower Level

Level 2

Terminal A Level 3

Main Terminal

Terminal B

International Arrivals International Arrivals

Midway International Airport (MDW) Lower Level

William P. Hobby Airport (HOU) Lower Level

Main Terminal

Upper Level

West Concourse Lower Level

Lower Level

Upper Level

Main Terminal Central Concourse

Denver International Airport (DEN)

Main Terminal

Level 5

Level 5 Level 6

Level 6

Legend Southwest Gates and Counters Security Baggage Claim Ticket Counter Concourse designation

Level 5

JANUARY 2016 SOUTHWEST

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PACIFIC TIME MOUNTAIN TIME

SEATTLE/TACOMA

CENTRAL TIME

SPOKANE

PORTLAND

BOISE

MINNEAPOLIS/ ST. PAUL

MILW RENO/TAHOE

DES MOINES

SALT LAKE CITY

SACRAMENTO OAKLAND SAN FRANCISCO (SFO) SAN JOSE

CHICAGO (MIDWAY

OMAHA

INDIA DENVER KANSAS CITY

ST. LOUIS

LAS VEGAS WICHITA BURBANK LOS ANGELES (LAX)

ONTARIO

ALBUQUERQUE

ORANGE COUNTY

NA TULSA

AMARILLO

SAN DIEGO

LITTLE ROCK

OKLAHOMA CITY PHOENIX

LUBBOCK

TUCSON

BIRM DALLAS (LOVE FIELD)

EL PASO

MIDLAND/ODESSA

AUSTIN HOUSTON (HOBBY)

PEN

NEW ORLEA

SAN ANTONIO CORPUS CHRISTI

HARLINGEN/SOUTH PADRE ISLAND

CABO SAN LUCAS/LOS CABOS

PUERTO VALLARTA

MEXICO CITY

You’re on Your Way

You can get to a number of other cities via Southwest destinations. Travel to Santa Fe via Albuquerque, Palm Springs via Ontario, Galveston via Houston, and more.

While we fly nationwide, service between some cities/ airports is not offered. Be sure to check our flight schedule.

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MEMPHIS

12/3/15 8:23 AM

ME EASTERN TIME ATLANTIC TIME PORTLAND MANCHESTER ROCHESTER

S/ UL

MOINES

CITY

LITTLE ROCK

GRAND RAPIDS

FLINT DETROIT

MILWAUKEE

ALBANY

BUFFALO/ NIAGARA FALLS

LONG ISLAND/ISLIP NEW YORK (LAGUARDIA) NEW YORK (NEWARK)

CLEVELAND

CHICAGO (MIDWAY)

AKRON/ CANTON

PHILADELPHIA

PITTSBURGH

BALTIMORE/WASHINGTON (BWI) WASHINGTON, D.C. (DULLES) WASHINGTON, D.C. (REAGAN NATIONAL)

COLUMBUS

INDIANAPOLIS

BOSTON LOGAN PROVIDENCE HARTFORD/SPRINGFIELD

DAYTON

RICHMOND

ST. LOUIS

NORFOLK/VIRGINIA BEACH

LOUISVILLE

RALEIGH/DURHAM NASHVILLE

CHARLOTTE

MEMPHIS

GREENVILLE-SPARTANBURG

ATLANTA

BIRMINGHAM

PENSACOLA

PANAMA CITY BEACH

BY)

CHARLESTON

Where We Fly

Southwest proudly serves more than 90 destinations.

Book your next trip on Southwest.com.

JACKSONVILLE ORLANDO

NEW ORLEANS

ROUTE MAP

TAMPA FT. MYERS/NAPLES

WEST PALM BEACH FT. LAUDERDALE (MIAMI AREA) NASSAU

SAN JUAN PUNTA CANA

CANCÚN MONTEGO BAY

BELIZE CITY

ARUBA

LIBERIA

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JANUARY 2016 SOUTHWEST

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One Question

Charlie Day, what’s one of your fondest memories?

The 11th season of Charlie’s show, It’s Always Sunny in Philadelphia, premieres this month on FX.

PHOTOGRAPHY BY MANAGEMENT+ARTISTS+SYNDICATION

It was the day my child was born, and my wife needed to get some rest.

She fell asleep, and my son slept on my chest for a little while. I think his whole life flashed before my eyes. He’s 4 now, and it’s nonstop entertainment being the father of a funny little boy.

He’s always on the go.

108 southwest january 2016

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1

The

# University in the West is only

a flight away.

Ranked #1 in the West by U.S. News & World Report for the 24th consecutive year, Trinity University is also #1 for “Great Schools, Great Prices” and #1 for having a “Strong Commitment to Undergraduate Teaching.”

Discover.

Grow.

Become.

San Antonio, Texas . 1869

Schedule a visit to our beautiful campus, or take a virtual tour online. / visit.trinity.edu

trinity.indd 1

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WINE ENTHUSIAST RATINGS SCORE OUT OF 100 POINTS

PTS

C

M

Y

CM

MY

CY

CMY

K

My American Handmade Vodka beats the giant “Imports” every day. That’s because it’s distilled six times, we use old-fashioned pot stills we built ourselves, and taste test every batch to make sure you get only the best. Try American!

Tito’s is made from corn, so it’s naturally gluten-free.

2015

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THESE DOCTORS ARE AMONG

THE TOP

DOCTORS IN AMERICA Each doctor has been peer-nominated and selected by the nation’s leading providers of information on top doctors.

PHOENIX COSMETIC & RESTORATIVE DENTISTRY Joyce Bassett, DDS 14275 N. 87th Street Scottsdale, AZ 480-367-8889 DrBassett.com USA Top Dentists Directory

LOS ANGELES PLASTIC SURGERY Mark A. Anton, MD Face, Breast and Body Surgery 361 Hospital Road Newport Beach, CA 949-722-1967 AntonAesthetics.com Castle Connolly – Top Doctors

All MDs and DOs are Board Certified

SAN DIEGO HAIR TRANSPLANTATION Richard Chaffoo, MD 9850 Genesee Avenue La Jolla, CA 866-830-7550 DrChaffoo.com Castle Connolly – Top Doctors

DALLAS NEUROLOGICAL & SPINE SURGERY Rob D. Dickerman, DO 6130 West Parker Road Plano, TX 972-238-0512 NeuroTexas.com D Magazine – Top Doctors Issue

Dr. Joyce Bassett Cosmetic & Restorative Dentistry

TheBestDocs.com Promotion

FACIAL PLASTIC SURGERY Benjamin Bassichis, MD 14755 Preston Road Dallas, TX 972-774-1777 AdvancedFacialPlastic.com D Magazine – Top Doctors Issue

INFERTILITY AND IN VITRO FERTILIZATION Alfred J. Rodriguez, MD 6130 West Parker Road Plano, TX 972-981-7800 TexasIVF.com D Magazine – Top Doctors Issue

THESE DOCTORS ARE AMONG

THE BEST

EYE SURGEONS IN AMERICA Each doctor has been peer-nominated and/or selected by the nation’s leading providers of information on top doctors.

LOS ANGELES Jeffrey C. Hong, MD 800 S. Fairmount Avenue Pasadena, CA 626-844-7001 HuntingtonEye.com Super Doctors – Southern California

PHOENIX Sanford L. Moretsky, DO 160 W. University Drive Mesa, AZ 480-610-1252 ArizonaLasik.com Phoenix Magazine – Top Doctors Issue

These top eye surgeons specialize in KAMRA for close vision, LASIK, laser cataract surgery and lens implantation.

All doctors are board certified by the American Board of Ophthalmology.

RALEIGH-DURHAM Dean Dornic, MD 3701 NW Cary Parkway Cary, NC 919-467-9955 VisionAuthorities.com Castle Connolly – Top Doctors

FT. LAUDERDALE Raymond P. Gailitis, MD 5800 Colonial Drive Margate, FL 954-969-0090 BestVision.com Trusted LASIK Surgeons Directory

KANSAS CITY Daniel S. Durrie, MD 5520 College Boulevard Overland Park, KS 913-491-3330 DurrieVision.com Castle Connolly – Top Doctors

ATLANTA Milan R. Patel, MD 3775 Roswell Road Marietta, GA 678-381-2020 MilanEyeCenter.com Castle Connolly – Top Doctors

Dr. Jeffrey C. Hong Pasadena, CA

TheBestDocs.com Promotion

WASHINGTON, DC Jonathan D. Solomon, MD 14999 Health Center Dr., Bowie, MD 877-750-6474 SolomonEyeAssociates.com Super Doctors – Washington, DC

THESE DOCTORS ARE AMONG

THE BEST

PLASTIC SURGEONS IN AMERICA Each doctor has been peer-nominated and selected by the nation’s leading providers of information on top doctors.

All doctors are board certified by the American Board of Plastic Surgery (ABPS).

DALLAS Steven J. White, MD 8230 Walnut Hill Dallas, TX 866-USA-MY-MD (872-6963) USACosmeticSurgery.com Castle Connolly – Top Doctors

TUCSON / PHOENIX Gwen Maxwell, MD 2490 E. River Road Tucson, AZ 520-751-1225 MaxwellSurgery.com Arizona Foothills Magazine – Tucson’s Best Plastic Surgeon

SAN FRANCISCO Stephen J. Ronan, MD 3600 Blackhawk Plaza Circle Blackhawk, CA 925-736-5757 BlackhawkPlasticSurgery.com Super Doctors – San Francisco

BIRMINGHAM, AL James C. Grotting, MD 1 Inverness Center Parkway Birmingham, AL 205-930-1600 GrottingPlasticSurgery.com Castle Connolly – Top Doctors

CHICAGO Steven Bloch, MD 1160 Park Avenue West Highland Park, IL 847-432-0840 BodyByBloch.com Castle Connolly – Top Doctors

SAN DIEGO Steven R. Cohen, MD 4510 Executive Drive San Diego, CA 858-453-7224 FacesPlus.com Castle Connolly – Top Doctors

Dr. Steven J. White Dallas, TX

TheBestDocs.com Promotion

LOS ANGELES Grant Stevens, MD 4644 Lincoln Boulevard Marina Del Rey, CA 877-438-2049 DrGrantStevens.com Castle Connolly – Top Doctors

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RESTAURANT OF THE MONTH

CHRISTINI’S Disneyworld / Universal / Orlando, FL One of the most awarded restaurants in America.

“A treasure among restaurants...”–Zagat Review.

Restaurant Hall of Fame and Ivy Award Winner.

Best Award of Excellence 2015 –Wine Spectator Magazine.

Discover why celebrities, dignitaries and royalty make Christini’s their premier destination in Orlando.

407.345.8770 7600 Dr. Phillips Boulevard www.christinis.com

Anaheim/Los Angeles ANAHEIM WHITEHOUSE 887 South Anaheim Blvd - 714.772.1381 www.anaheimwhitehouse.com Wine Spectator Award of Excellence. DiRona Since 1988. Zagat Rated Excellent.

Northern Italian. “Absolutely outstanding...excellent North Italian fare, superb service, always an experience”–Zagat

Chicago / Downtown Italian Village Restaurants-Visit Italy right in Chicago THE VILLAGE - 312.332.7005 71 W. Monroe Street Chicago's Oldest Family Italian Restaurant–Al Capone was a regular. Guests dine in cozy nooks designed like a small Italian town. Celebrating our 88th anniversary this year.

LA CANTINA - 312.332.7005 A premier Italian Steakhouse and Seafood Restaurant VIVERE - 312.332.4040 A contemporary restaurant featuring "new" Italian cuisine from all regions of Italy. 2015 Wine Spectator Top Ten Italian Restaurants, 2015 DiRona Award, 2015 Wine Enthusiasts Ultimate Distinction Award.

Ft. Lauderdale/Boca Raton, FL CASA D’ANGELO Boca Raton: 171 East Palmetto Park Rd. - 561.338.1703 Ft. Lauderdale: Sunrise Square Plaza, 1201 N. FederalHwy. - 954.564.1234 Wine Spectator Best Award of Excellence, 2015. Zagat America's Top Restaurants, 2015. Rated as not only one of the best Italian restaurants in Florida, Casa D'Angelo has also been recognized in the industry as one of America's finest Italian restaurants. www.casa-d-angelo.com

Las Vegas, NV FERRARO’S RESTAURANT - WINE BAR 4480 Paradise Rd. (Across from Hard Rock Hotel) - 702.364.5300 Italian family-owned and operated for over 25 years. 1200 wine labels. Wine Spectator Best Award of Excellence, 2015. Open Table Winner Diner’s Choice, 2015.

DiRoNA 5 Diamond Award award 11 consecutive years, 2004-2015. Piano Bar, Private Rooms, State-of-the-art sound system. www.ferraroslasvegas.com

Los Angeles / Santa Monica, CA LOCANDA DEL LAGO 231 Arizona Avenue - 310.451.3525 "Don't miss the Ossobuco alla Milanese"–Gourmet, "There's no better place to people-watch than at the outdoor patio"–Frommers.

Wine Spectator Award of Excellence, 2015. www.lagosantamonica.com

Tampa, FL - DONATELLO Info 1-800-448-7544

232 North Dale Mabry - 813.875.6660 An Old World bliss in the heart of Tampa serving authentic Italian Cuisine since 1984. Every night Guido and Gino Tiozzo welcome you at the door and every lady will leave Donatello with a rose on her hand as a thanks for being there. You’ll see for yourself that hospitality has ancient roots at Donatello. Full Bar, Piano Lounge, Private Rooms. Wine Spectator Award 15 consecutive years, 2000-2015. Editor’s Note: The Finest in Tampa Bay. www.donatellotampa.com

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