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Defining the Future of the Public Research University
UC San Diego Community Through Communication Communication is integral to understanding society and connecting citizens of the world. At UC San Diego, our stellar faculty—including Pulitzer Prize and MacArthur “genius grant” winners— conduct significant research on how and why we communicate. The university fosters studies that cut across boundaries to question culture, change behavior and discover language that can impact and influence society.
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July 2015
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CONTENTS July 2015
39 152
58 In Every Issue Gary’s Greeting Saludos de Gary You Made Our Day Our Star Rapid Rewards Freedom Story 28 From the Editor 30 Feedback 34 Contributors 16 18 20 24 26
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Play 121 Agenda 127 Fun! 138 Products and Services 140 Spotlight 141 Flight Service 142 Community Outreach 143 International Travel 143 Beverages 144 Inflight Entertainment 146 Rapid Rewards 148 Terminal Maps 150 Route Map 152 One Question BC Digital Extras
39 40 42 44
Eat Shop Drink Sleep
Work 47 Number 48 Insight 50 Tool
Features 53 Love, Translated 58 Dive Into the Caribbean 70 The King of Tides 80 Your Adventure In Omaha 90 Promotional Series: Spirit of Nevada 102 Promotional Series: Focus on Health
PHOTOGRAPHY BY MICHAEL MELFORD/GETTY IMAGES (COVER), DEBBY WOLVOS (ICE CREAM SANDWICHES), LAURA DART (COUPLE), BRIAN PINEDA/OFFSET (WATERFALL), AND COURTESY OF FX NETWORKS (JUDY GREER)
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July 2015 EDITORIAL editorial director Jay Heinrichs creative director Kevin de Miranda senior editor JK Nickell art director David W. Radabaugh managing editor Bradford Pearson associate editor Austin W. G. Morton assistant art directors Desiree Espada Kim Thwaits assistant editor Gabbi Chee Cotherman special projects editor Ben Marshall project designer Meagan Roach editorial interns Rebecca Keay, Linda Smith contributors Kim Cross, Daniel Downey, Vanessa Hua, Emma Janzen, Oliver Munday, Sonia Roy, Scott Steinberg, Heidi Stevens, The Voorhes, WACSO web development, pace interactive Jason Dalton, Carolyn Eckstein, Chad Hayton EDITORIAL INQUIRIES Write to Southwest: The Magazine 2811 McKinney Ave., Suite 360, Dallas, TX 75204, or email letters@southwestmag.com. SOUTHWEST INQUIRIES For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, write to Southwest Airlines Customer Relations P.O. Box 36647, Dallas, TX 75235-1647, or visit the “Contact Us” page at Southwest.com.
ceo & owner Bonnie McElveen-Hunter chairman emeritus Eugene Johnston secretary-treasurer Patricia M. McConnell president Craig Waller chief operating officer & chief financial officer Leigh Ann Klee
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ADVERTISING publisher Debbie Cooper Dunkin, debbie.dunkin@paceco.com vice president of sales Diane Ciaglia, 732.360.0217, diane.ciaglia@paceco.com advertising services manager Jamie Mostofian, 336.383.5456, jamie.mostofian@paceco.com WEST COAST associate publisher Hilary Myrick, 424.228.5241, hilary.myrick@paceco.com NORTHEAST senior account manager Xavier Rodriguez, 214.580.8067, xavier.rodriguez@paceco.com MIDWEST senior account manager Bridget McBride, 773.248.8771, bridget.mcbride@paceco.com SOUTHWEST senior account manager Ellynn Adoue, 940.483.9223, ellynn.adoue@paceco.com NEVADA, IDAHO, CAROLINAS, GEORGIA, AND FLORIDA senior account manager Traci Pelter, 281.778.6536, traci.pelter@paceco.com
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GARY’S GREETING
One of my favorite sayings from Southwest Airlines’ President Emeritus Colleen Barrett is, “We’re in the Customer Service business—we just happen to fly airplanes.” That perspective is a fitting way to sum up how we serve our Customers. We call it Hospitality, but it really comes down to treating Employees like Family and Customers like guests in our home. Let me show you what we mean.
I received a note from a Customer who flew with us from Columbus, Ohio, to Tampa, Florida. He was sitting next to a woman who asked Bill, one of our Flight Attendants, if she could get a blanket because she was cold. We don’t have blankets onboard, so Bill apologized that he couldn’t accommodate the request. A little later in the flight, though, he came back, took his jacket off, and covered her with it while
she was sleeping. Her seat mate told us how impressed he was with Bill’s friendly gesture (to read the Customer’s letter, turn to page 20). This simple act of kindness didn’t cost a penny but clearly made a lasting impression. That’s Hospitality. Another one of our Customers flew into Baltimore/Washington with her baby and noticed that a tire on her stroller was flat. When one of our Employees realized this, he called two Ground Equipment Mechanics to the rescue. Without hesitating, they took the stroller over to their work station and placed a temporary patch on the flat tire. As you can imagine, the young mother traveling with her infant was thrilled to have the tire repaired. That’s Hospitality, too. I hear stories like these every single day, and it fills my heart with pride that our Employees have such a passion for serving others. Offering great Customer Service is one thing, but our Employees take it a step further. By providing a warm welcome and truly engaging with our Customers, we fulfill our Purpose to connect People to the important moments in their lives. And for our Employees, it’s not a job—it’s a calling. I hope you enjoy our special brand of Hospitality today. Thanks for the opportunity to serve you!
Gary Kelly Chairman, President, and CEO Southwest Airlines
PHOTOGRAPHY BY STEPHEN KELLER
Hospitality, Southwest Style
16 SOUTHWEST JULY 2015
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SALUDOS DE GARY
Entre las frases de Colleen Barrett, Presidenta Emérita de Southwest Airlines, esta es una de mis favoritas: “Somos una compañía de Servicio al Cliente, solo que, además, somos una aerolínea”. Esta perspectiva resume a la perfección cómo servimos a nuestros Clientes. Lo llamamos Hospitalidad, pero en realidad se trata de ver a los Empleados como si fueran Familia y a los Clientes como si fueran nuestros invitados en casa. Déjame ilustrarte de qué estamos hablando.
Recibí una nota de un Cliente que voló con nosotros de Columbus, Ohio, a Tampa, Florida. Viajaba sentado al lado de una mujer que le pidió a Bill, uno de nuestros Sobrecargos de Vuelo, que le trajera una manta porque tenía frío. No tenemos mantas a bordo, así que Bill le pidió disculpas por no poder satisfacer su pedido. Sin embargo, más tarde regresó, se quitó la chaqueta y tapó a la mujer mientras dormía. Nuestro Cliente nos contó cuánto se sorprendió con el gesto
amigable de Bill (para leer la carta del Cliente, consulta la página 20). Este sencillo acto de amabilidad no costó un centavo pero es evidente que sí causó una impresión duradera. Eso es Hospitalidad. Otra Clienta voló a Baltimore/ Washington con su bebé, y notó que una rueda de su cochecito estaba pinchada. Cuando uno de nuestros Empleados lo vio, llamó a dos Mecánicos de Equipos en Tierra para que la ayudaran. Sin dudarlo, se llevaron el coche a su estación de trabajo y pegaron un parche temporal en la rueda pinchada. Como es de imaginar, la joven madre que viajaba con su bebé quedó encantada de que le hubieran reparado la rueda. Eso también es Hospitalidad. Todos los días escucho relatos de este tipo, y me llena de orgullo saber que nuestros Empleados sienten tal pasión por servir a los demás. Una cosa es ofrecer un excelente Servicio al Cliente, pero lo que nuestros Empleados hacen va más allá. Al darles una cálida bienvenida y al estar verdaderamente comprometidos con nuestros Clientes, cumplimos nuestro Objetivo de llevar a las Personas a los momentos importantes de sus vidas. Y para nuestros Empleados no se trata de un trabajo, sino de una vocación. Espero que disfrutes hoy de nuestro particular estilo de Hospitalidad. ¡Gracias por darnos la oportunidad de servirte!
Gary Kelly Presidente de la Junta Directiva, Director Ejecutivo y Presidente
PHOTOGRAPHY BY STEPHEN KELLER
Hospitalidad al estilo Southwest
18 SOUTHWEST JULY 2015
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Physicians provide clinical services as members of the medical staff at one of Baylor Scott & White Health’s subsidiary, community or affiliated medical centers and do not provide clinical services as employees or agents of those medical centers, Baylor Health Care System, Scott & White Healthcare or Baylor Scott & White Health.©2015 Baylor Scott & White Health BHCSCV_111_2015 CE 05.15
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WANT TO SHARE YOUR STORY? Have you witnessed an over-the-top act of Southwest Airlines Employee kindness? Let us know at Southwest.com/ contact-us.
YOU MADE OUR DAY
SUDDEN CHANGE OF PL ANS
Dear Southwest,
While on a flight from Columbus to Tampa, I sat next to a young woman who was feeling chilly. She asked flight attendant Bill Doyle for a blanket, but he apologized and said they didn’t have any. A little while later, he came back, took off his jacket, and covered her with it as she was sleeping against the window. Bill said to me that he was a little warm and she looked cold. I commend Southwest Airlines for hiring him, as he clearly understands customer service. It was a great gesture for my 17-year-old son to observe too. Hope you can give Bill a pat on the back. This is why we always fly Southwest. —Richard Lewis
20 SOUTHWEST JULY 2015
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My fiancé, Shawn, and I were expecting a baby boy. Two weeks before the due date, Shawn’s father passed away unexpectedly. We decided that Shawn would fly to Florida for a few days to be with his family, since my doctor didn’t think our son would come for two more weeks. My fiancé’s flight took off at 1 p.m., and our son decided to come early. I called Shawn at 1:30 p.m. to tell him to come back ASAP. Flight attendant Holly Hansen and the Southwest staff, including Capt. Brett McNeace, did everything they could to get him back in time to see the birth of his son. Garfield Mendez, a customer service agent at Palm Beach International, booked him on a flight back to Baltimore, and Shawn made it to the hospital at 10:30 p.m. Noah was born at 12:56 a.m. Holly mailed us a congratulations card and a sweet note for our son. If it hadn’t been for her kindness and that of the staff, Shawn would have missed Noah’s birth. —Rachel Onorato RIDE SHARE
My wife and I were scheduled to fly from Chicago Midway Airport to Reagan National Airport in Washington, D.C. Then I received an email that our flight was cancelled. I immediately went to the nearest Southwest ticket counter, where ticket agent Donna Gruchot was able to book us on a flight ILLUSTRATION BY DANIEL DOWNEY
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leaving at approximately the same time to Baltimore. In addition, she was able to get our bags transferred to the new flight. It’s about 30 miles between BWI and DCA, and we started trying to figure out how we would get back home to Fairfax, Virginia. As we were deplaning, Capt. Jim Eckloff heard me speak to my seat mate. I mentioned that I had recently been invited to the Pax River Naval Air Station for a change of command ceremony. Jim said he had been stationed there when he was on active duty. I asked if he lived in Maryland now, and he said he lived in Burke, Virginia. I explained our situation to him, and he offered us a ride to Fairfax. He dropped us off at our front door. Southwest has always been known for superior customer service. This was a great example. — —Joseph Libby DELIGHTFUL DISPL AY
I traveled on Southwest for my college reunion, and our flight back to Houston was delayed a few hours. When we did get to Houston, the ground crew, especially Davie Primus and Christopher Barlow—were absolute heroes to the kids on the plane. We arrived at our gate, and off the right side the crew came to get the bags while eager children watched with noses pressed to the glass. When one kid waved, a crew member waved back. The kid was so excited. He told the others and then their mothers—and one by one the ground crew members waved to them. When the first kid recognized his colorful Thomas the Tank Engine suitcase, the ground crew pretended it was very heavy—it was the size of a carry-on— and the kid squealed, “The strong men got my bags, Mom!” I’m a mom too, but my kids are older and were not with me on this trip. But I really appreciated the kind gestures of the ground crew as they interacted with these kids and their moms in the rows ahead of mine. When we got to the baggage claim, that Thomas the Tank Engine suitcase was already on the carousel. The little boy rushed over to it, took it off the carousel, and yelled into the opening where the suitcases come out, “Thank you, Strong Man!” —Geneve Hastings
TAKE GREAT PRIDE
Matthew Zechar was a flight attendant on my trip from Phoenix to Oakland. I first noticed him when one of his colleagues told him she was trying to clean a mess on the seat behind me. He checked it out and said it was orange soda and that he would take care of it after he retrieved a cellphone that a boarded passenger had left in the terminal. After returning the phone to its owner, he returned to clean the mess—twice, as his first cleaning aid was ineffective. I heard him say that this was a brand-new airplane, and “If I don’t get it now, it will be a stain.” Clearly he was proud of his plane and his company. Don’t get me wrong: The entire staff and experience on this trip was great, but I simply found that Matthew was exceptional. Service such as this validates my decision to fly Southwest whenever possible. Thanks to Matthew and to Southwest for creating an environment that rewards its team when they strive to exceed their passengers’ expectations. —Lee Shanahan WE’VE GOT YOUR BACK
Our 12-year-old flew home by herself after visiting family in Colorado. We’ve flown on Southwest as a family many times, but this was our first experience sending a child alone. Because of her age, we were unable to purchase unaccompanied minor status for her. All I could think was, “Please let her keep it together, and please someone look after her.” She made it to her seat, and two other children, also without UM tickets, gravitated to her row. She texted me that the flight attendants had checked on them twice before departure, and in the air she used the WiFi to email me through the flight: “Everyone is looking after us ... They gave us silly, fun straws ... They come by and ask if we are OK a lot .... ” The old saying “It takes a village” rings true even in the air. Reading that she was comfortable and safe and that she felt she was being watched over was wonderful. To the crew, especially flight attendants Tricia Herbrig, Wes McAdams, and Donna McAdams, I cannot thank you enough. —Lezli Phallen
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OUR STAR Provisioning Agent, Houston
Eric Huerta SNACK ATTACK
Eric comes armed with peanuts and pretzels for Customers.
Ask Eric Huerta what he likes about his job and he’ll passionately exclaim, “everything!” Eric joined the Southwest Family at age 20 and celebrates his 20th anniversary this year. For 19 years, he worked as a Customer Support & Services Agent, serving our Customers on the phones. Eric now stocks aircraft galleys with drinks, snacks, and other supplies to help our Customers have a great onboard experience. Eric adds a personal touch to everything he does and even leaves handwritten, positive messages for Flight Attendants. What he enjoys most about his job is interacting with his Coworkers. “Southwest is like my second Family,” Eric says proudly. His positive attitude is a reflection of his motto: work hard, play hard. “Southwest rewards you with good benefits, so I come into work every day with a smile on my face, ready to perform my job to the best of my ability,” he says. “If I can brighten someone’s day, I know more blessings will come my way.” A native of Houston, Eric is excited about the Houston Hobby International Terminal Project that will add five new gates, enabling Southwest to offer international service from the airport. Eric’s favorite Southwest destinations are Las Vegas and Panama City Beach, Florida. As an avid outdoorsman, he also enjoys the mountains of Colorado. And when he’s not sharing his smile and can-do attitude with Coworkers and Customers, Eric cherishes every moment with his son, Brandon. With a heart of gold and a passion for helping others, Eric is a perfect match for Southwest. Thank you for sharing your Servant’s Heart with our Customers for 20 years, Eric, and here’s to another 20! —Cindy Hermosillo To thank Eric for his work and dedication, Jersey Boys is proud to give him two tickets to see the show in Las Vegas. Congratulations, Eric!
24 SOUTHWEST JULY 2015
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PHOTOGRAPHY BY TODD SPOTH
6/2/15 4:52 PM
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RAPID REWARDS FREEDOM STORY CEO, Ad Hoc Communication Resources, Las Vegas
Shelli Ryan
After starting her own IT consulting firm in the 1990s, Shelli Ryan was looking for an affordable way to meet with clients in Silicon Valley and still get back home in time to have dinner with her husband and Kitty, their cat. Almost 20 years later, Shelli still views Southwest Airlines as a partner and claims that the airline helped build her business, Ad Hoc Communication Resources. Flying with Southwest just makes sense for Shelli. When she’s juggling a schedule that changes constantly, the no-change-fees policy and flexible flight schedule “make it easy.” Besides that, the People make the real difference. As a Southwest Customer, Shelli knows that she’s not just a number and that the plane she’s flying on isn’t just a machine. “Southwest is not afraid to engage with the Customers and make us feel at home,” she says. “You don’t see that kind of hospitality and warmth in an industry that can be a bit transactional. It isn’t a transaction. It’s an experience.” Shelli and Southwest have something in common: Heart. She’s not only the CEO of Ad Hoc but also chairs the boards of two nonprofits, Dress for Success and The Stride Center. Both of these organizations help equip and prepare low-income individuals to succeed in the workforce, either by giving them confidence in their appearance or through IT training. Being a strong, successful career woman, Shelli loves that Southwest empowers and promotes women all throughout the Company, setting an example for the U.S. workforce and airline industry. Her favorite type of 737 jet is one with a female in the cockpit. Shelli sets a great example for young women to reach for their dreams, and we’re happy to have helped her along the way. —Mallory Pyles
26 SOUTHWEST JULY 2015
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THE EXTRA SMILE
Southwest’s service always exceeds Shelli’s expectations.
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from the editor GOOD COMPANY
Dear Reader,
When our kids were little, my wife, Dorothy, and I took some memorable family trips. We camped and hiked around Mount Rainier, canoed down the Connecticut River, and hit just about every museum in Washington, D.C. But some of our best trips didn’t include all of us. One reason: I tend to whine on car rides. While the kids happily gazed out the window or read their books, I would ask, “Are we there yet?” So when Dorothy took the kids on three coast-tocoast car adventures over five years, they drove without me. But I flew to meet them along the way, and everyone was happy. Then there were the trips I took with just one kid. When George was 8, he and I went on one of the very first Disney cruises. I finagled a visit to the ship’s bridge, where he got to wear an officer’s hat and make the ship’s horn blast “When You Wish Upon a Star.” When the whole family goes along, it’s vacation. When it’s father and son, it feels like playing hooky.
But even that doesn’t compare with the trip my daughter, Dorothy Jr., and I made to Belize when she was 16. She took her scuba-certification dive there, and the next day we dove in SharkRay Alley, brushing up against the sharks and rays. Dorothy Jr. swam ahead of me, smooth and calm like a mermaid, and I wished then and there that we could freeze-frame the moment, not as a picture but as a whole experience: the warm water, the soft bumping of giant fish, and my bursting pride for my brave girl. When we got home we told our stories to an admiring mother and a jealous brother. And that was the sweetest family time of all.
Jay Heinrichs
EDITORIAL DIRECTOR @JAYHEINRICHS
PHOTOGRAPH COURTESY OF THE BELIZE TOURISM BOARD
Shark-Ray Alley in Belize is the stuff of dad-daughter tales.
28 southwest july 2015
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feedback
Talk to Us Send your letters to 2811 McKinney Ave., Suite 360, Dallas, TX 75204. For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, please visit the “Contact Us” page at Southwest.com.
letters@southwestmag.com facebook.com/ SouthwestMagazine @SouthwestTheMag #SouthwestMag @SouthwestMagazine #SouthwestMag
TRUE YOUTH
On a recent flight, I read Mr. Rentilly’s interview of Taylor Swift [“Bold Move,” May 2015]. I had the fortune of meeting Taylor and her dad, Scott, on a Southwest flight eight years ago. They were traveling to New Hampshire for a performance at a mall. Although she was still in high school at the time, she was on the cusp of making it big. Scott never stopped talking for the hour and a half I spent with them. It was blatantly clear the rock-solid foundation she is from. Taylor certainly has come a long way from performing at malls. Fame and fortune couldn’t have happened to better people. Joel Shepherd NORWELL, MASSACHUSETTS
/ Not long after your chat, we ran Taylor on the cover of Southwest Airlines’ then newly redesigned magazine [June 2008]. Can we both claim we knew her when?
Linda Chaney ST. PETE BEACH, FLORIDA
/ Let us know how the
mantras work, Linda. May they help you find the glory. RUNNING INSPIRED
I’ve been a silent fan of Southwest: The Magazine for years. The line “All the bars turned green” [“Dear Reader,” May 2015] compelled me to send words of appreciation for
PHOTOGRAPHY BY DESIREE ESPADA (MAGAZINES)
Dear Editor,
I so enjoyed “The Mountain of Youth” [May 2015]. Finally, someone gets me! I turn 57 this year and take great pride in outperforming men and women half my age in boot camp. Now I understand the uncontrollable, never-giveup drive that pushes me beyond what I think are my limits. I’ll try mantras now and see how much further I can push.
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your years of inspiration. I was also moved by Jay Heinrichs’ personal goal and accomplishment of running up the “Mountain of Youth” in 54 minutes and 53 seconds. I’m planning to conquer my own goal of running a marathon on every continent. Next March, I’ll be traveling with a buddy to conquer Antarctica—my seventh continent. After that, I’ll start to plot additional goals to stay fit and inspired. Your writing is helping me with the latter as I fly on Southwest Airlines for business and pleasure.
Bryan Cornwall SAN DIEGO
/ A guy like you will never run out of continents, Bryan. GO BEYOND
I must say, you truly outdid yourselves in the May 2015 issue! First, the letter from the editor touched my heart. As a mother of five, I know how hard it can be to help your kids as they come to the end of themselves and realize the need to trust in something bigger. Next,
the personal journey highlighted in “The Mountain of Youth” was riveting! Even though I’m not a runner or mountain hiker, I found the story inspirational and incredibly authentic. Finally, that story’s sidebar, “Stuff I Learned,” truly spoke to me. I lead a national nonprofit for families with asthma and allergies and try to balance home/ work/family/church/etc. I loved the suggestion of specialized days. I’m going to restructure my weeks in this way: two intense work days, a day working on a fun project, two regular days, a day of pure fun, and a day of rest. I have always had a strong degree of faith in God, and I appreciate your reminder of how he uses the good days and the bad to bring us out of our shells to take the “leap to faith.”
SHARED VALUES
I’m a nurse and interior designer who travels a great deal for my work in the health care design industry. Gary Kelly mentioned that reliability and hospitality are at the core of Southwest’s culture [“Back to Basics,” March 2015]. Similarly, my industry focuses a great deal on relationship-based care. One key value of this type of care is that people willingly change when they are inspired and share a common vision and when an infrastructure is implemented to support the new ways of working. The principles are related to a feeling of connection and the value of relationships. These seem foundational to Southwest. As a testimony to the power of these values I can sense them when I fly.
Tonya A. Winders VIENNA, VIRGINIA
/ We’re glad you got into the spirit of the issue, Tonya. It wasn’t just about accomplishing big things; it was about the “hot pursuit of happiness.”
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contributors
Meet the people behind this issue. Kim Cross WRITER
King of Tides / p. 70 Kim, who meditates on the bond forged with her father over a love of fishing, has a secret claim to angler fame. “Next time you’re in an Orvis store, check out the Colonel Littleton photo frames. I’m the anonymous ‘fish girl’ hoisting a trout, wearing a hat that was a gift from the Colonel himself.”
Heidi Stevens
WACSO
Vanessa Hua
Sonia Roy
WRITER
ILLUSTRATOR
WRITER
ILLUSTRATOR
Instill Wonder / p. 58
Love, Translated / p. 53
Love, Translated / p. 53
King of Tides / p. 70
Heidi writes about the joys (and hazards) of traveling with her two kids. “While in New York recently, we planned to visit the American Museum of Natural History but instead wandered Central Park for hours. We saved the museum for the next day.”
“My name stands for Walkin’ Around Checkin’ Stuff Out, and that’s usually what I’m doing. I look for anything with soul and character—an old bar, cool buildings, or interesting people. Oh, and dogs.”
Vanessa reflects on falling in love while navigating a foreign language. Her ideal romantic evening in San Francisco: “Start with tapas at the Esperpento, grab dinner around the corner at Foreign Cinema, and end with a nightcap at the Lone Palm.”
Sonia captures the story of daughter and father with an intricate collage. “My own grandfather was the captain of a commercial fishing boat, and every summer we go fishing with my family. But I prefer eating seafood over fishing.”
@HEIDISTEVENS13
@WACSO
@VANESSA_HUA
SONIAILLUSTRATION
PHOTOGRAPHY BY MICHAEL ZAJAKOWSKI (HEIDI STEVENS)
@KIMHCROSS
34 southwest july 2015
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D AT in g r e a l c o n n e c t I o n S
DAT E SM A RT ER
The Couple GreG Steed: CEO, Northwest Brewing Company educ: BA, Western Washington Univ. IntereStS: Running, golf, skiing JennIe (Bowen) Steed: Marketing Brand Manager – International Coffee Corporation educ: BA, University of MA, Amherst IntereStS: Yoga, Theatre and Hiking
It’s rare to hear about a love story that starts on an airplane. When single, we all secretly wish that the romance of meeting someone while traveling just might happen to us.
J
ennie Bowen Steed’s idea of finding love changed on a flight when she saw an ad for It’s Just Lunch, a personalized matchmaking service for busy professionals. Jennie had been divorced for two years, and
her time was focused on her career & family. The ad read like a good friend who could introduce her to single, professional men she wouldn’t have the opportunity to meet on her own. Today, Bowen Steed is married to
It’s Just LuNch matchmakErs sharE thEIr INsIghts:
see what they have to say
it's just lunch.indd 2
her match Greg Steed whom she met through It's Just Lunch. We sat down with Greg and Jennie to learn about their dating experience, lifestyle, and why they chose to invest in their pursuit of relationship happiness.
"Relationships should be reciprocal, and that goes for first date communications as well. Eliminate any misconceptions by always sharing your authentic self”. -Betty Sinclair
6/3/15 2:35 PM
Promotion
Where were you at in your life when you decided to join IJL?
grEg:
I’d been divorced for about two years, and it was a hectic time career wise. My company was in a transitional phase, and it demanded a lot of my time and effort, so I didn’t have time for much else.
JENNIE: I’d also been divorced about two years. Being a single mom and working full-time, it wasn’t a huge priority of mine to go out and do the legwork it took to meet someone; it felt like having another job, and I didn’t have time for that.
Favorite first date memories?
grEg: I was attracted to her right away. On the second date there was a real chemistry. Then it evolved very, very quickly. JENNIE:
When Greg and I started talking, I discovered we had similar careers. I remember the conversation was so easy and comfortable. When I shared my date feedback with my IJL matchmaker, I let her know that Greg and I had made arrangements to attend a big award dinner at his country club. The minute I walked in, I knew he was a consummate gentleman. I felt so cared for. He was attentive and made sure I was introduced to everyone.
How did IJL compare to your online dating experience?
grEg: Online dating isn’t easy, it’s work. I’ve got a full-time career; I didn’t need another job. With IJL they did everything for me. You’re busy with your career and everything else going on – IJL was just easier. The caliber of matches was much higher. JENNIE: I saw an ad for IJL on a flight and was contemplating whether I was interested when someone close to me mentioned it as an option. I thought
I’d try it because it sounded like having friends who could interview people for you so when you went on a date you would know there’s something about the two of you that someone thought would be a good fit.
What would you tell a friend who was interested in IJL but was tentative about making the investment?
What's the most challenging part of working remotely from a dating perspective?
6 in 10 people say not meeting people as often
grEg:
At the end of the day what is your end goal? Then I’d ask, what’s the cost of being happy worth to you? The kinds of people who choose IJL aren’t fooling around. It’s not someone on the Internet just looking to meet a ton of people and date up a storm. It was definitely worth it for me.
05% 10% 15% 20% 25% 30% 35% 40% 45%
How much time do you set aside for your social life? 05% 10% 15% 20% 25% 30% 35% 40% 45%
NoNe 05% 10% 15% 20% 25% 30% 35% 40% 45%
I reserve my weekeNds for socIalIzINg
Best part about dating thru IJL?
grEg: Besides choosing all my matches I would say the scheduling of my dates. They call you and ask what your schedule is like, so you don’t have to worry about it. If I said I was available Wednesday or Thursday this week and Sunday next week they would find a way to fit dating into my schedule. What sort of activities did you enjoy while you were dating?
JENNIE: We love to be outside. I also love going to places I’ve never been before. He loves to drive and take me places – whether that’s going to the beach or going to the mountains or some random lake that’s hidden away. How has your life changed since you met?
grEg: It is totally different than it was. I would say that there was a point in time when I felt a little bit lost. Everything has completely turned around. Every day I wake up, and I enjoy the day. I enjoy being around her, the kids, and our home. Life is just better. It’s Just Lunch has been matching busy singles since 1991. Find out what an It’s Just Lunch matchmaker can do for you by calling 1.800.858.6526 or visiting ItsJustLunch.com.
“The best way to get to know someone is face to face. You can only feel “chemistry” if you are next to someone looking into their eyes.” -Amy Brinkman
it's just lunch.indd 3
DatE by NumbErs
It depeNds how busy I am wIth work a few NIghts a week a lot
Do you prefer to text or call someone you’re interested in?
vs. call: 60%
text: 40%
How often do you utilize skype in a relationship?
only if we’re apart from each other for a significant amount of time.
32%
64%
never.
4% If we can’t spend a night with each other, you’ll find us on skype!
Source: IJL Singles Survey
800.858.6526 ItsJustLuncH.com
“Dating is such an important part of your life and shouldn’t be left to chance. You’ve got to be proactive and market yourself.” -Sara Darling
6/3/15 2:35 PM
Bored?
Not when you StayPineapple. From locations to amenities, we like to facilitate fun. So stop wondering when the beverage cart is coming back and start writing your own Pineapple story! The best part of traveling is getting to ____________________. DESTINATION
Let’s face it, ____________________ lines at airports and missing ADJECTIVE
____________________ are nobody’s favorite travel issues! PLURAL NOUN
But if you are lucky enough to travel to a place that is near ____________________, the ____________________ weather and A PLACE
WEATHER ADJECTIVE
____________________ ____________________ climbing activities ADJECTIVE
NOUN
might help you get in a ____________________ mindset. FEELING
What will you do first? ____________________ in the pool? VERB
Visit a ____________________ museum? With so many NOUN
options, you are bound to find something that makes your____________________memorable. So relax! Unpack your NOUN
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grab a ____________________ to celebrate your FAVORITE BEVERAGE
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m
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866.866.7977 #staypineapple.com There for you in Seattle, Portland, San Francisco – and opening soon in San Diego! We hope you got a giggle out of our silly story (and we hope your trip is great, too!) We’d like to give you a $25 Pineapple Hospitality Gift Card just for playing along. Simply redeem your silly story at one of our hotels (or mail to PHC, 155 108th Ave NE, Suite 350, Bellevue, WA 98004.) Gift card is good toward lodging, retail or onsite food at any Pineapple Hospitality location. Limit 1 per stay.
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PLAY Eat
TRE N DI NG
Ice Cream Sandwiches Gone are the days of bland chocolate cookies packed with plain ol’ vanilla ice cream. At Sweet Republic in Scottsdale, Arizona, you’ll have a tough decision to make: Which of the 20-plus ice cream varieties will you slather between chocolate chip or chocolate chip walnut oatmeal cookies? The lineup changes with the seasons, but you can’t go wrong with Hop Knot IPA, sweet corn, or salted butter caramel ice cream, a consistent crowd-pleaser since the shop’s 2008 opening.
ICE, ICE BABY
/ ATLANTA
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Don’t tell anyone, but Cypress Street Pint and Plate has an off-menu glazed donut stuffed with malted milk chocolate stout ice cream.
/ NEW YORK CITY
At Luca & Bosco, swap out cookies for chewy brownies and choose your ice cream center from flavors that change weekly.
Dare you to try and eat all four.
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Stop by Ice Que on Tuesday and Thursday nights for blueberry pie, strawberries and cream, or cookie butter Oreo ice cream stuffed between two warm funnel cakes.
/ PORTLAND, OR
Pok Pok puts a Thai twist on the frozen treat, with coconutjackfruit ice cream with peanuts, sticky rice, and condensed milk on a sweet bun. july 2015 southwest 39
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PLAY Drink
MAKE IT → Pour 1 ounce Deep Eddy Sweet Tea Vodka, ½ ounce Deep Eddy Lemon Vodka, ½ ounce lemon juice, and 2 ounces Moonshine Sweet Tea over ice. Stir. Garnish with candied lemon wheel and fresh mint.
ORDE R TH IS
Corpus Crisp Tea
Culinary director Daniel Menchaca from The Rustic in Dallas helped conjure this boozy version of the thirstquenching Arnold Palmer to slice through the heat of a sweltering Texas afternoon. Deep Eddy vodka blends seamlessly with rich black tea from Austin, Texas– based Moonshine Sweet Tea, while tart lemon tames the sweetness. The hint of aroma from the fresh mint sprig adds a subtle layer to the mix. Cold, refreshing—and perfect for sipping on a porch swing.
For the chance to win a Deep Eddy Vodka–branded YETI cooler, visit facebook.com/SouthwestMagazine.
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PLAY Sleep
Hotel Five For a stylish setup in the heart of downtown Seattle, look no further than this Emerald City gem. The property’s central location and its signature no-charge, yellow bikes make accessing Pike Place Market and the Space Needle prett y effortless, give or take a little pedaling. (If biking just won’t do, there’s a complimentary shuttle.) Once you’re ready to tuck in for the night, trade your shoes for a pair of yours-to-keep slippers and cuddle up with your personal twin comforter—every bed is made with two, so you can call a truce in your nightly tug-of-war. Rooms from $205
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When it comes to booking business travel, we’ve got you covered. With low fares and no change fees*, you can rest assured that you won’t be spending every pretty penny you’re about to make. Visit southwest.com/corporatetravel for more information.
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Taking a walk can boost creativity by Next time a brainstorming session comes to a standstill, take the team on a stroll. In a study conducted at Stanford University, researchers tested for creativity by presenting participants with random objects and challenging them to come up with as many uses for the items as possible. Subjects who were sent for a walk generated a greater number of unique ideas than those who remained seated. And while walking outside has many benefits, roaming the great indoors proved just as effective at providing inspiration as alfresco forays. Talk about thinking on your feet.
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Walking will help when you’re tackling an issue with multiple solutions, but you should stay in your seat if you’re solving a problem with only one right answer.
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WORK Insight
Leadership and innovation expert Scott Steinberg is the author of Make Change Work for You. For more career tips, check him out at akeynotespeaker.com.
Future Proofing
To catapult your way to job security in an insecure economy, stretch yourself.
Constant change is the status quo of business. That means anyone who relies on the same skill set risks being left behind. Here’s how to ensure ongoing job security and future-proof your career. Learn your shortcomings. One marketing executive I know spots his professional weaknesses by making PowerPoint presentations of his own skills and experiences. Then he asks whether he’d hire himself for the positions he desires most—and deliberately takes steps to acquire the skills and capabilities needed to fill in any blanks. Take on stretchwork. Researchers at Boston University found that the most successful 48 southwest july 2015
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professionals in contract IT and filmmaking— two careers short on job security—pursued “stretchwork,” roles that emphasized learning new skills over increasing income. Over time, they actually earned more than their peers. Don’t think of a ladder. The steady climb isn’t the only way to advance a career. Think also in terms of the sidestep, the backstep, and the all-important slingshot. Suppose you find your career plateauing. Consider moving sideways into a position of equal rank and pay, in an organization or division that offers more advancement opportunities. Or you could step back, working for less pay at a more innovative startup. A slingshot entails taking a sidestep and a backstep at the same time—for example, moving to a department or organization that offers fewer accolades but provides training and experience that promises to be in demand. When you apply the knowledge, experience, and skills gained through these moves, you increase your chances of leaping far ahead. ILLUSTRATION BY OLIVER MUNDAY
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Point of View
Love, Translated
For Marc and me, learning Spanish was a practical task. Then it became a romantic one. / BY VANESSA HUA
T
he grammar lesson outed me. In Spanish class, we were practicing time expressions. “How long ago did you run?” the teacher asked. ““Hace una semana,” a classmate answered. One week ago. “How long ago did you swim?” ““Hace un año,” another said. One year ago. I nervously studied the list of verbs in the workbook. Besar Besar. To kiss. For a few months, I’d been taking these after-work classes, and I’d started to flirt with Marc—chats during the break and at a party, pressing my leg against his while we sat together on a couch. But in the not-too-distant past, I’d also kissed another classmate, whose chief attraction had been his apparent similarity to a college boyfriend, preppy and self-effacing. ILLUSTRATION BY WACSO
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Besar. My heart thudded as I waited my turn. Besar I couldn’t look at Marc or the one-time guy, who both sat across the table from me. If the teacher asked me when I’d last kissed, I could lie. Besides, it seemed unlikely she’d pick that verb out of the many. The odds were in my favor. But she asked, and I told the truth. Un mes. One month. “Who?” Marc blurted. The other man stared stonily ahead. “ “¡Maleducado! ” our teacher scolded. Rude. The rebuke ended his questions. At the height of the first dot-com boom, at the turn of the second millennium, I’d landed a tech reporting job in San Francisco. Though I’d grown up in the Bay Area, I was starting over as an adult. A child of the suburbs, I had only a limited, bridge-and-tunnel knowledge of the city. I’d always been a good girl, a dutiful daughter, july 2015 southwest 53
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and an aspiring writer. I feared that I observed but did not engage in the world. So now I was having my share of romantic misadventure. The tech bubble put complimentary drinks and jumbo shrimp and gift bags in our hands at launch parties. We knew the free-flowing cash could not continue, so we had to grab onto the windfall while it lasted. Whenever I regretted the night before—too many drinks, too much canoodling—I told myself at least I’d have a story for later. But I was beginning to feel lost, to feel as if I had no words in which to explain the deepest part of myself. Until I met Marc. I’d enrolled to equip myself for interviews with hispanohablante sources. Marc, born in Italy to expat parents, loved to travel and had recently returned from Chile, a trip that inspired him to brush up on his Spanish. We spent more time with our classmates than with friends and family, crowded around a small wooden table as if we were chatting
In a language not your own, you’re honest, because the weight of the words falls differently. in a kitchen nook. We acted out silly skits, played games, and explained the peculiarity of American culture to our Spanish-born teacher. When you’re learning a new language, it’s difficult to speak with nuance. You express yourself on a raw level, unable to hide behind euphemisms. In a language not your own, you’re honest, because the weight of the words falls differently than when making a confession in your mother tongue. You speak with the bluntness of children. From class, Marc learned I was down-to-earth and playful. When he gamely acted out the role of a television reporter live on the scene of a terremoto, an earthquake, I gathered the same about him. We faced off in competitions, and when my team won, Marc’s called us tramposos,
cheaters. We all sang along to Mecano’s otherworldly synth-pop song about Laika, the Russian space dog who became a star. During a school reception— before Marc learned I’d been kissing someone else—we had our first long conversation that flowed so easily I wondered if I should suggest hanging out again or if he should. I wanted his hand at the small of my back. Not wanting to break off conversation with me, he waited until after I left to visit the restroom. A fortuitous strategy, it turned out. When he flushed the toilet, the handle came loose. He opened the lid, and water spurted into his face, so high that drops hit the ceiling. He mopped himself up, fixed the toilet, and snuck out—no Don Juan. If it had been today instead of
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2001, I could have searched for him on Instagram or Facebook, and we could have flirted over Snapchat. In what now seems a quaint move, I invited our class to my birthday party. Marc showed up; the other guy didn’t. As he was leaving, he gave me a casual, onearmed hug and asked if I wanted to catch a movie sometime. The moment the front door closed, I hopped around in excitement. On the date itself, we were both stiff, without the structure and setting of the class. Without Spanish. At the end of our date, he pulled into the driveway of my apartment in the Mission District, where parking spots were at a premium. He didn’t get out of the car to walk me to my door, and it would have been awkward to lunge across the sedan for a hug, let alone a kiss. A week later, after our second date, I began formulating an excuse to invite him up. He was flying out early the next morning for work, and I offered him a copy of People en Español to read on the plane. We chatted for a few minutes, I gave him the magazines, and at the door we kissed. Tentative then strong, a kiss that I wanted to go on and on. We didn’t hold hands or smooch in the hallways or announce our relationship to the class, but they must have known. Ours was not the first romance, I suspect, in a school teaching a Romance language. Marc courted me by taking me flying, piloting a Cessna over San Francisco Bay. He was steady and handsome, kind and funny. When he guided our raft down the American River, wearing a life vest studded with carabiners and a coil of rope, no one could have been sexier. Falling in love with him was like listening to a radio station in a language I didn’t know, words on the tip of my tongue, guessing at meaning, until all at once I understood.
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Half a year later, we were preparing for our first trip abroad, to Puerto Vallarta. On a Sunday morning, cuddling in bed, he asked, “Do you remember that time in class, when you said you’d kissed someone? Who was it?” I said nothing until he started naming every male friend and co-worker. By then, the other man had stopped taking classes. Seeing Marc’s shock when I told him—That guy? That guy I used to sit next to?—I tried to change the subject. “Are we in love?” I asked. A testing-the-waters way of saying I love you. Yes, he said. He’d been planning to tell me in Mexico. After I landed a reporting fellowship that took me to Washington, D.C., and Panama, he attended Spanish classes by himself a few weeks longer, and then his evenings became tied up, talking with me over the clunky webcam that hosted our date nights. We left the classroom behind and practiced our Spanish in Panama, where he met me at the end of my reporting trip, and later on when we backpacked across Peru, Argentina, and Mexico. Chatting with locals about their lives thrilled us both. I cherished the Spanish we learned on the road, vocabulary inseparable from time and place. Hiking the Inca Trail, we stood on ruins and gazed into the mist-shrouded valley below. “ “Neblina ,” the guide said. Fog. A beautiful word that sounded like the name of a fairy. Certainly we bickered over where to go, fighting about missed planes and trains, but our relationship deepened as we navigated in Spanish together. Picking out words from the dictionary or circumlocuting until the listener understood. The ah-ha moment, as exciting, as satisfying as hitting a bull’s-eye. The following year in Cambodia, we rode a bicycle rickshaw
to Angkor Wat, to catch the sunrise. The pitted path to the temple was so dark we had to follow the glow of cellphone screens. The sky began to lighten, streaks of orange and pink over the delicate, ancient spires reflected in the lily pond. When he got down on his knee and pulled out the velvet box, I was exhausted and itching from mosquito bites. He’d tucked the ring into the nylon pouch strapped around his waist, hoping
Vanessa Hua is a journalist whose work has appeared in the New York Times, the Washington Post, and elsewhere. A recent Steinbeck Fellow in creative writing, she is at work on a novel.
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[ 1]
Instill a Sense of Wonder BY H E I DI STEVE NS
IT WAS THE BEST OF TIMES, it was the worst of times. Traveling with my children, I mean. Stacked next to each other, the hits and misses in their young traveling lives—they’re 9 and 5— reach similar heights. We’ve serendipitously stumbled upon a 1914 Herschell-Spillman carousel in San Francisco’s Golden Gate Park, found ourselves unexpectedly transfixed by a stunning, fiery sunset on a Sanibel Island beach, and discovered an absolute gem of a children’s theater in Minneapolis. (Separate trips, all.) We’ve also cut short a trip to Washington, D.C., after my daughter vomited on the airport shuttle, beseeched Siri to point us to an emergency room in Wayzata, Minnesota, when my son came down with a raging ear infection, and unwittingly arrived in New York City the day before Hurricane Sandy. It’s unpredictable, traveling with kids. It’s rarely relaxing and often expensive, and it’s anybody’s guess whether you’ll have fun. There’s a strong likelihood that, at some point, on any given trip, you’ll wish you had taken the staycation route and spent your money injecting life into your local economy. Or at least your local Chuck E. Cheese’s. But, man, it’s worth the hassle. I interviewed Keith Bellows after the 2013 release of his book, 100 Places That Can Change Your Child’s Life: From Your Backyard to the Ends of the Earth. Bellows, who was born in the Democratic Republic of Congo, has traveled to such far-flung spots as Turkey, Egypt, and Mongolia and views globe-trotting as a means of opening children’s hearts and minds like nothing else can. 100 Places opens with a quote attributed to St. Augustine: “The world is a book, and those who do not travel read only a page.” “What you want your kids to understand is the entire world is filled with wonder,” Bellows told me. “It’s not where you expect it, and it won’t be predictable, and it won’t be there when you want it to. july 2015 southwest 59
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There’s something so invigorating and calming about extracting yourself from the daily agenda of deadlines, laundry piles, gymnastics lessons, and permission slips and allowing the hours to spread out before you—unplanned, unaccounted for. In March, we took a four-day trip to Marco Island, Florida. Our only mission was to escape Chicago’s record-breaking cold, so we didn’t do much in the way of planning. We collected shells on the beach. We cartwheeled. We played bingo and watched Singing in the Rain. And I realized, sitting in the cramped, one-bedroom rental condo, 2,300 miles from the Grand Canyon, that travel doesn’t always have to remind you how small you are. When you strip away the usual distractions and spend hours upon hours with the people you love most, you also learn how enormous you are. At least in your own little village. And that’s breathtaking in its own right. Heidi Stevens is a columnist at the Chicago Tribune.
PREVIOUS PAGE: PHOTOGRAPHY COURTESY OF ARUBA TOURISM AUTHORITY
The adult’s job is to instill that sense of wonder and then get out of its way.” We live in Chicago, a beautiful city with a gleaming lakefront, world-class museums, stunning skyscrapers, storied sports teams, and the majestic Millennium Park. We ride our bikes around Buckingham Fountain. The city is filled with wonder and is, to my kids, the center of the universe. And that’s OK, to a point. I’m all for civic pride, and I want them to develop a certain loyalty to their hometown—the place that educates and feeds them, the backdrop to their childhood memories, the ground upon which they took their first steps. But I also want them to carry the knowledge that they’re part of something greater. I want to show them places that remind them that the world is vast, gorgeous, and old. That the day-to-day complications we struggle with at home, from spelling tests to squabbles among friends, are universal but also, truly, small potatoes. I remember seeing the Grand Canyon for the first time when I was 26 years old. I was newly married, and the 9/11 terrorist attacks had taken place just three weeks prior. My life was unrecognizable to me in every single way. I was terrified for my country and unsure if I’d married the right man. Something about the sheer size of that canyon centered me in a way that forever cemented my belief in travel. I knew, staring at those craggy outcroppings and undulating lines of auburn and bronze, that I would be fine. That we all would. That we were but the latest group of folks to spend a few decades on the Earth, and that trying to predict or control our time here would be as futile as trying to wallpaper that canyon. Some things are just bigger than you. Four years later, when I became a mom, I knew I wanted to give my daughter that same sense of place. The knowledge that she is, without a doubt, the center of my world. But she’s not the center of the world. Her dad and I took her to Muir Woods and Disney World. To Minnesota’s North Woods and the Wisconsin Dells. We wanted her to sample it all and decide, over her lifetime, where she felt most alive. When her brother was born, we ventured far and wide as a foursome. I’m remarried now, and we’re currently kneedeep in research for a post-Christmas family trip to Tulum, Mexico. We’ve been entertaining Tulum fantasies ever since some friends traveled there one November and graciously texted us daily photos from their beachside villa while we piled on the layers in Chicago. The itinerary will be loose—play in the sand, play in the water, play in the sand, stare at the water—but that’s sort of the point. 60 southwest july 2015
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wonder wall The fortress’ stone exterior is 16 feet thick.
[ 2 ] Travel Through Time fly to: Cancún, Mexico
THIS PAGE: PHOTOGRAPHY COURTESY OF RIVIERA MAYA TOURISM
here’s why: Ancient exploration As you and your brood wander the lush grounds of Tulum, the 13th-century Mayan seaport two hours south of Cancún, stop to admire the hand-painted murals that I
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adorn the Temple of the Frescoes and stand in the sole chamber of the Temple of the Descending God, where a relief of a Mayan deity guards the entrance. The only Mayan city built on the coast, Tulum was also one of the few fortified by an exterior wall— merchants here traded in high-priced turquoise and jade. El Castillo, the tallest and most iconic of the structures, sits atop a 40-foot limestone cliff overlooking the sparkling waters of the Caribbean. Soak up the commanding views, and then take the staircase down to the beach for a swim.
more relics to discover [3] Take a self-guided tour of San Juan’s castillo san felipe del morro, a six-level fort built in 1539 to protect the island from invasions. Free [4] A top Montego Bay attraction, the rose hall great house is one of the West Indies’ great architectural gems. Hear ghastly tales of the 18th-century plantation’s infamous owner during a candlelit tour. From $10
b b e a n se a
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[ 5 ] Find Nemo fly to: Nassau, Bahamas here’s why: Deep-sea dives In Jules Verne’s classic Twenty Thousand Leagues Under the Sea, Captain Nemo plunges his Nautilus submarine deep into the ocean, escaping the realities of land. If that sounds like the perfect vacation—who doesn’t want to escape from reality every once in a while?—the Bahamas boasts some of the world’s most celebrated scuba diving. Kids as young as 10 can earn their Professional Association of Diving Instructors (PADI) open-water certification
from experts at Sandals Royal Bahamian or Bahama Divers. Once they’re comfortable, head for the James Bond wrecks made famous in Never Say Never Again and You Only Live Twice, or the Hollywood Bowl, named for the dozens of film scenes that have captured its inimitable coral gardens. Like Captain Nemo, you may never want to resurface.
more ocean quests [6] Off the coast of Cancún, more than 500 sculptures dot the seabed at the museo subacuático de arte, accessible to both divers and snorkelers. Free [7] Prefer to stay dry? Try the atlantis submarine in Aruba to ogle shipwrecks, reefs, and exotic wildlife at depths of 130 feet. From $79
PHOTOGRAPHY BY STEPHEN FRINK/WATERHOUSE MARINE IMAGES/OFFSET
depth perception Many top dive sites are just off the coast of Nassau.
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wake the beach bums Challenge your kids to tackle a new sport.
[ 8 ] Ride Like the Wind fly to: Punta Cana, Dominican Republic
PHOTOGRAPHY BY PAUL SOUDERS/CORBIS
here’s why: Watery thrills “Paradise” is a word people tend to throw around when they describe Punta Cana, a resort town on the far eastern edge of the Dominican Republic. The beaches are ripped straight from a movie set: sugary white sands, impossible shades of blue. Get your fill of lazing about, then strap on a board, grip a kite, and go screaming across the placid waters. Kitesurfing, a combination of paragliding and surfing, has surged in popularity since its invention less than
two decades ago, and was nearly included in the Rio 2016 Summer Olympics. Top riders have exceeded 50 mph and often leap more than 30 feet after hitting a wave, but milder crowds also enjoy the sport. Book beginner’s lessons with Kiteclub Punta Cana ($529), located in the PuntaCana Resort & Club, where waist-high waters make for ideal learning conditions. Kids as young as 12 are encouraged to get their feet wet.
more daring feats [9] Channel your inner Indiana Jones and probe Belize’s actun tunichil muknal with Cayo Adventure Tours. Hike and swim through the cave to glimpse ancient Mayan pottery shards and skeletal remains. From $95 [10] Trek deep into the jungle and rappel down 140-foot falls near Costa Rica’s famous arenal volcano with Desafio Adventure Co. From $99
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more wildlife excursions [11] Never witnessed avian choreography? Flock to Nassau’s ardastra gardens, zoo, and conservation centre for the thrice-daily flamingo marches. From $9
[12] Costa Rica’s tortuguero national park, a nesting site of the green turtle, is one of the world’s best places to watch the endangered sea creatures hatch.
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[ 13 ] Wade Into the Wild fly to: Aruba here’s why: Up-close encounters
PHOTOGRAPHY BY JOSH MILLER/CORBIS
For unparalleled undersea exploration with minimal effort, set your sights on the idyllic Dutch island of Aruba. Secluded white-sand stretches like Malmok Beach, Boca Catalina, and Mangel Halto offer easy access to coral reefs and their colorful residents: triggerfish, yellow tangs, damselfish, and parrotfish among them. Simply wade into the shallow azure waters and behold the kaleidoscope of creatures below. Even tiny travelers are sure to enjoy the show.
To venture further out to sea, hop aboard one of the daily Jolly Pirates cruises. The 85-foot teak schooners, each equipped with a rope swing, make stops at several beaches and the famed shipwreck Antilla, a 400-foot German freighter that dates back to World War II. Start your day with the morning tour ($60 per person), which departs from MooMba Beach Bar & Restaurant at 9 a.m. and lasts four hours. And because you and your crew are sure to work up an appetite, a barbecue lunch— and an open bar—is included. Cheers!
shore thing No boat is needed to access Aruba’s colorful reefs.
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[ 14 ] Write
Your Own Jungle Book
take a hike Carve out your own El Yunque itinerary, but don’t miss this finale.
fly to: San Juan, Puerto Rico here’s why: Tropical trails Itching to go off the grid? El Yunque National Forest, the only tropical rain forest in the U.S. National Forest System, is less than 25 miles from the bustling Puerto Rican capital of San Juan. With the Luquillo Mountains as a backdrop, El Yunque’s 28,000 verdant acres provide picturesque vistas, waterfalls, and 18 wellmaintained hiking trails suitable for all skill levels. (Still, little ones will likely need to sit this one out.) If it’s views you’re after, follow the Mount Britton trail, a 45-minute hike along a paved path that leads to a 1930s-era stone tower. On a clear day, ascend the structure’s circular stairway for a stunning panorama of the Atlantic Ocean and the Caribbean Sea, as well as the north and east coasts of the island. Once you’ve caught your breath, seek out La Coca Falls, an 85-foot cascade ideal for photo ops and leisurely swims.
more inland adventures [15] Drag yourself from the beach for a quick hike up Aruba’s ayo and casibari rock formations (top right). Steps have been carved into the monolithic boulders, granting easy access to the 360-degree island views. Free [16] Cancún’s selvatica adventure tours (middle right)
combine land and water thrills: Plop into jungle cenotes from an over-head zip-line course. From $44 [17] Visiting Punta Cana? Take a zip-line tour through a tropical rain forest that concludes at hoyo azul (bottom right), a shimmering blue lagoon. From $65
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PHOTOGRAPHY BY (CLOCKWISE FROM LEFT) BRIAN PINEDA/OFFSET, ARUBA TOURISM AUTHORITY, SELVATICA EXTREME ADVENTURE AND RAUL TOUZON/GETTY IMAGES
slow tide Set your clock to Belizean time—by putting away your watch.
fly to: Belize City, Belize here’s why: Tranquil hideaways Once on the ground in Ambergris Caye (less than an hour by ferry or plane from Belize City), you’ll be tempted to hail one of the few cabs operating on the island, but steel your resolve to go local and rent a golf cart instead. Pile the kiddos on the back and let them revel in the breeze. The vehicle is a statement: Speed is a vice here, timeliness a character flaw. There are plenty of must-dos on your list—hopping in a kayak and tracing the coastline,
swimming with swarms of docile beasts at Shark-Ray Alley, haggling for handmade hats and pottery with a street vendor—but first, steer your cart directly to your luxurious, thatch-roofed digs at the beachside Victoria House (from $199 a night), just a few miles from the airport. Plant yourself in a hammock on the private porch. Eventually you’ll wander over to the on-site Palmilla Restaurant and ask for the chef’s special, but for now observe the strange phenomenon of your kids abandoning their iPads and decamping straight into the topaz waters.
more slowpaced stays [19] Hop a ferry to the enchanting Puerto Rican isle of culebra and ask locals for suggestions—a few stunning beaches remain guarded secrets. [20] The river view treehouses at Ian Anderson’s caves branch lodge rise 75 feet into the jungle canopy, affording Tarzanesque panoramic peeks at the wilds of Belize. From $193
PHOTOGRAPHY BY JANE SWEENEY/GETTY IMAGES
[ 18 ] Go Where Cars Can’t
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order up Savor a taste of Jamaican history.
[ 21 ] Spice Things Up fly to: Montego Bay, Jamaica
PHOTOGRAPHY BY DAVE LAURIDSEN
here’s why: Culinary curiosities The exact origin of Jamaica’s proudest culinary invention may forever go unsolved, but legend has it that escaped slaves, called Maroons, perfected the flavor sometime in the 18th century while fighting British troops from their refuge in the Blue Mountains. “Jerk”—either chicken or pork—is slow-smoked over pimento wood and therefore keeps longer than flame-cooked meat (providing a reliable food supply for people evading capture). Today, follow your
nose to any one of the jerk stands found on most every Jamaican street corner (the above is near Jake’s Treasure Beach Hotel, two hours south of Montego Bay). Everybody has a unique family recipe that’s been passed down for generations, but two ingredients are inarguably constant: allspice and habanero peppers. The flavor itself, like a firecracker on the tongue, is the stuff of enduring memories. Yet what your kids will forever recall: the time mom and dad took them to eat at a roadside shack and they learned that national pride takes on all types of flavors.
more eats [22] caribeans coffee & chocolate, near the surfing mecca of Puerto Viejo, Costa Rica, offers a weeklong “Chocolate Dream Vacation” in which you craft your own batch starting from the bean. From $1,995 [23] community tours sian ka’an preserves the ancient Mayan method of chewinggum cultivation. Munch on a fresh treat after watching its extraction from a chicozapote tree. From $89 july 2015 southwest 69
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The King A daughter, whose bond with her father is forged with rod and reel, embarks on a journey of love, loss, and salmon in the wilds of Alaska. BY K IM CROSS I L LU ST R AT ION B Y S ON I A ROY/C OL AGE N E
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Y FATHER AND I leaned into the current, waiting for the salmon. We were up to our hips in the Kasilof River, a milkyblue ribbon of glacial melt that snakes through southern Alaska. It was nearly midnight, and the stars winked faintly through a pewter sky. Beneath the brim of his fishing hat, my father, a month shy of 73, smiled into the sweeping twilight. We had traveled more than 3,000 miles to catch an Alaskan king salmon. Formally called the Chinook, it is a bucket-list fish, the largest of all salmon and notoriously elusive. Landing one is an angler’s version of sinking a hole in one. Our whole family—my husband, parents, uncle, and three boy-cousins—had traveled from Alabama and Florida to pursue this singular goal. It was the last big family fishing trip before life would change forever. My husband and I had just seen our baby’s heartbeat, a flickering light on an ultrasound screen, a glimmer of our future. I wasn’t showing yet, so it still felt theoretical that this tiny tadpole swimming inside me would grow into a man. I imagined my father teaching this future person how to fish. On this Friday night, the river bend was buzzing with locals and a smattering of tourists. Two Texas boys in their 20s wobbled over the rocky shore in skinny jeans and cowboy boots. “We been fishing for three days,” one said, “and not a single bite!” Within minutes, a brawny local hooked a fish and handed him the rod. “Boy, you said you wanted to catch a king,” he said. “Here you go.” The skinny Texan tottered down the bank, fighting to keep his rod tip up as it bent with the weight of a keeper. The locals hollered from the sidelines: “Keep some pressure on him!” “Don’t let up!” The Texan wrangled the monster onto shore, where he bent, panting, over the thrashing fish, not knowing what to do. Someone sauntered over with a river rock and bashed it in the head. The fish went still. I felt a twinge of envy. Then I felt my rod tip nod. As we entered the ancient paso doble of angler and fish, I recalled the words of my favorite july 2015 southwest 71
guide, who taught me how to land a whopper on a pencil-thin rod. Let him run when he needs to run, then gently bring him back. Not too much pressure, or you’ll snap the line. Be patient and tough. You’ll tire him out. Slowly, deliberately, I let him run and brought him back, the whine of the spinning reel sinking lower each time. When I saw the arc of his back break the water, my king took away what little breath I had left. He was big. He was strong. And then he was gone. Dad smirked and deadpanned his favorite line: “There’s a reason they call it fishing, not catching.” I WAS NOT a natural-born angler. Just an only child who tried too hard to be the son her father never had. He was a man who worked long hours and closed each day by wetting a line on the dock behind our North Florida home. As the bay turned silver in the dying light, he would reel in a trout, a black drum, or a redfish. He would clean it with an ancient blade and toss the scraps to the gathering fish. Mom would cook it, and after dinner we’d scrape our plates off the dock. My father never taught me how to swing a bat or throw a ball. But he taught me how to throw a cast net, bait a live shrimp, and remove a swallowed hook without turning the fish inside out. And he coached me through landing my first real lunker: a 40-inch jack crevalle. It was the spring I turned 13. We were staying at my uncle’s house on the inland waterway near Destin, Florida, where a billboard welcomes tourists to “The world’s greatest fishing village.” 72 southwest july 2015
My uncle first sounded the battle cry: “Jacks!” A distant relative of the tuna, the fork-tailed jack is a fighter, aggressive and powerful, built like a bullet of muscle. Reeling one in is like breaking a mustang, or so I had heard over tables piled high with boiled shrimp. Dad and I sprinted, barefoot, to the dock, where we spotted a fountain of baitfish leaping, the sign of predators attacking from below. Dad unmoored the Boston Whaler and put me at the helm, rigging the rods with steady hands while I motored toward the bait spray. I killed the engine 100 yards away and coasted toward the ripples. Dad sailed his lure hundreds of feet, the silver cigar minnow arcing through the air in an elegant parabola. Flustered, I botched my own first cast, releasing the line with my thumb a little late, and my lure splashed awkwardly close to the boat. Embarrassed, I reeled in for another try. And then the line came alive in my hands. We fought for an hour, the jack and me, forked tail versus teenage biceps. Dad talked me through from the sidelines. “Let him run,” he said. “Keep tension on the line.” I did as I was told, and the jack ran again and again, exhausting the both of us. He dragged the boat 300 feet before he lost his fight. When he surfaced in a flash of silver, I gasped. I had never seen anything so big, or so lovely. Dad gaffed him in a single swipe and heaved him into the boat. That fish weighed roughly a third of me. My heart still races, remembering. OUR FIRST DAY of fishing in Alaska was not what we expected. We stood shoulder to shoulder with hundreds of fishermen lining Ship Creek in the heart of Anchorage. The stream is only 10 or 15 feet wide, yet it holds king salmon that weigh up to 40 pounds. Their shiny backs protrude from the shallows as they slide their bellies over the rocks, through a hallway of anglers casting close enough to
PREVIOUS PAGE: PHOTOGRAPHY BY ART MERIPOL. THIS PAGE: PHOTOGRAPHY BY KIM CROSS
deep pockets The author’s father, his fishing vest stuffed with his grandson’s gear.
As soon as the wheels touch down, shop, listen to live music and grab a drink and a bite to eat — from local restaurants — before even leaving the airport.
WELCOME TO NASHVILLE. flynashville.com
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catch each other (and they do). They call it “combat fishing.” The poor fish seem to have no chance, until you consider that spawning salmon do not eat. They have, in this final stage of life, a single-minded mission: Get home, procreate, and die. Like all salmon, kings spend their lives in a round-trip journey between river and sea. After hatching and feeding on insects, the yearold fish make their way to the ocean, riding the current downstream for hundreds or even thousands of miles. They spend the next few years in salt water as eating machines, packing on fat for the journey home.
wake-up call and an eight-hour trip on the Boston Whaler to fish the Gulf of Mexico. He would stay up late the night before, rigging tackle. He never overslept. I wonder if he slept at all. When I came home from college, he’d shake me gently awake with a weathered hand already cold from the bait well. I would stagger downstairs, rubbing my eyes, and fumble over the coffee. By now Dad would have been up for an hour, readying the boat. My only job was to drag the cooler of snacks—beef jerky, powdered donuts, and potato chips—to the boat, where I’d promptly make myself a pallet of towels and fall back asleep on the bow. Those fishing trips were a way to connect with my dad, who struggled with small talk but delivered eloquent fatherly lectures on the end of the dock. The Boston Whaler was our sacred place. For boyfriends, it was a test. In college I brought a boyfriend home, a nice guy, but not much of a fisherman. My father took him out and treated him kindly, but had to bait his hook. The guy stuck around for six years, but he wasn’t a keeper. One year after college, I came home from California with an Eagle Scout who caught trout on dry flies in mountain streams and cooked them on a one-match fire. This one knew a blood knot from an improved clinch and actually owned a rod. The day before Thanksgiving, we motored into the predawn. I was allowed, by now, to drive the boat, but no matter how many times I had navigated the shallow pass through the bay, Dad made me use the GPS. The swells were fairly big that day, and as we trolled the Gulf for king mackerel, the boat rolled, pitched, and yawed. The Eagle Scout had good sea legs, but he had worn running shoes, which gave little purchase on the sea-slick deck.
My dad struggled with small talk but delivered eloquent fatherly lectures on the end of the dock. The Boston Whaler was our sacred place. And then, at some genetically preprogrammed point in time, each one yields to the ancient call of the stream where it was born. Salmon imprint the smells of all the places they have traveled and remember the Earth’s magnetic fields where they entered the sea. The homecoming fish transform from silver “brights,” darkening into deep olive and red. They stop eating, fueled by their body fat for the unrelenting fight upstream. Their homing devices bring them remarkably close to the spot where they hatched, sometimes within yards. There, they find a mate, leave a fertilized clutch, and yield to immutable death. Their bodies are absorbed by the stream, adding nutrients to the water, feeding generations of insects that will one day nourish their young. THE ONLY THING my father loved more than fishing was taking others fishing. No guest was spared a 5 a.m.
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“Fish on!” I yelled. Dad brought the boat to an idle. Mom danced around the console, trying to stay out of the way. The Eagle Scout, not one to be outdone, soon had a fish on too. Mine came in first, a good-size king, about 20 pounds. Dad gaffed it and hauled him in, still flapping. As he knelt over my fish, removing the hook, a rogue swell pitched the boat. The Eagle Scout lost his balance. His foot flew up behind him. And kicked my father squarely in the face. My father looked up, more in shock than pain, with a look I had never seen. His glasses were askew. One eye was bruised. Blood gushed from a cut beneath it. My mother and I rushed to his side and fussed. The Eagle Scout kept fishing. He knew that if he lost that fish, his first trip on the boat might also be his last. He landed the mackerel and then apologized. My father accepted with a smirk. He stashed this away as material for a wedding toast. On the fishing trips that followed, the Eagle Scout knew he had been forgiven when Dad let him drive the boat. One day he made the trip to Florida alone, to ask for my father’s blessing. On the boat, he chickened out. That night, on the dock, he mustered the courage. “Fish on!” my father said. He made the Eagle Scout wait until the fish was in his hands. Five years later, on that dock, we handed my parents a picture of an ultrasound. ON OUR THIRD DAY in Alaska, we stood on the edge of a manmade fishing hole called, inventively, The Fishing Hole. Stocked for tourists and boatless anglers, it was a gravel pit circled with lawn chairs. It required a new rig: two piggybacked hooks with hunks of herring dangling from a red-and-white bobber. I scowled at that sad plastic bobber. “Just think of it as a strike indicator,” the Eagle Scout said. He was right. It was no better or worse than the sprig of yarn that served the same purpose on
fly-fishing trips. But the aesthete in me took umbrage. “Why don’t we just throw out a trotline?” I snarled. I INTRODUCED my father to flyfishing on a private stream in Georgia. I had learned how to lay a midge on top of a pool, dimpling the surface. I loved the dance of sunlight on water, the music of the stream, the sigh of the line monogramming the air with elegant cursive loops. If you are going to fish and not-catch, I thought, this is the way to do it. But we caught. Big fish. Fishtale fish, the kind you recount to eye-rolling grandkids. I wanted my father to catch one and fall in love with fly-fishing, too. Gear helps, so I gave him a fishing hat with a handsome, sweeping brim. He loved that hat. But he did not love fly-fishing. With failing eyesight, he struggled to thread the microscopic eyes of dry-fly hooks that vanished in his saltwater hands. His sea legs were useless on slick river rocks, and once I saw him hand the guide his tangled line, too fine to unravel by feel. He would never do that on his boat. I should have realized, then, that my father belongs to the sea. Instead, I took him on a float trip. I rented a charming riverside fish camp and hired a guide with a boat. It was a perfect spring day, with golden light and trees shooting out their first buds. The river was freckled with rising fish, and our guide knew their favorite shoals. We caught a few rainbows and threw them back. My father smiled a lot and thanked me. Later, Mom and I ran out for a bit. We returned to a sink filled with trout. Dad smiled and held up a spinning reel. “I’m a member of the catch-and-fillet club,” he said. DAY FOUR in Alaska, and still no salmon. Desperate to avoid getting skunked, we chartered a deep-sea boat. The vessel could not hold all of us, so the men motored out to sea. Some say a woman on a boat brings
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bad luck. Mom and I didn’t want to chance it. They came back with sunburned smiles in a boat riding low in the water, fish wells brimming with 50-pound halibut. “It’s like pulling a car hood up off the bottom,” my father said. But it wasn’t king salmon. On day five, the Anchor River opened at midnight. We arrived at 11:30 p.m. to find the best spots on the river occupied. At precisely midnight, the rods began ticking like metronomes. Cloud cover blocked the northern lights, but even in the dark I could feel the salmon darting all around me. The water thrashed as they leaped upstream, fighting the current, finding their way. I snagged the bottom again and again, snapping my line and tying on lure after lure, until my jaw grew sore from biting off line. I caught bushes behind me, logs in the river, and trees on the opposite bank, where countless lures dangled like ornaments. Just before we left, a king salmon swam right into me, colliding with my wading boot with such downstream force that it nearly knocked my feet out from under me. Dad laughed at me—fishing, not catching. We flew home without a king. TWO MONTHS after the trip, on our four-year anniversary, my husband and I learned our baby’s sex. My father would have a grandson. That same evening, we learned the news about Dad: small-cell carcinoma. Stage 4. Inoperable. Prognosis: one to two years. A month later, in September, he took one final fishing trip to Alaska with his buddies. This time, he got a king salmon. He did not catch it in a stream. He caught it in the sea. Two days after Christmas, he was there when his grandson found his way into the world, and he held the boy—7 pounds, 7 ounces—a keeper. On Dad’s good days, we stuffed his fishing vest pockets with diapers and toys. On the bad days, he fought an upstream battle with a single-minded goal: live to see his
grandson’s first birthday. He died 17 days too soon. But those 348 days their lives overlapped were a journey I would not change. He got to stare at his sleeping grandson’s face, feel tiny fingers paw his nose. I like to believe there is healing in that. We held his service on the dock, a wake in a no-wake zone. The pastor wore a fishing shirt. The Eagle Scout rigged the boat for a trip but left it in the slip. We set Dad’s rod on the end of the dock so friends could wet a line and say goodbye. Six months later, on what would have been his 75th birthday, we drove his boat into the Gulf. Crying quietly, eyes stinging with sunscreen and salt, we gave him back to the sea. I watched my father’s ashes disappear into the endless blue. Then we rigged a solitary rod and trolled the lonely waters without him. MY SON was 5 years old when I dug out the last Alaskan fillets. They were freezer-burned beyond edible, but I had never been able to bring myself to throw them away. I decided it was time. I held them in my hands, then let them slip from my fingers into the trash, exhaling as I turned away, pretending it did not matter. Within seconds, I came apart. I dug through the garbage, heaped our sad catch on the counter, and sobbed over it, tasting the salt of tears before they froze on the icy fillets. I gathered the fish in my arms and gently placed them back in the freezer. When it came time to sell the Florida house, I took my son and the freezer-burned fish to the dock where my father had raised me. I unwrapped each piece, and with Dad’s old knife I cut each one into chunks small enough for my son to hold in his hand. And there, beneath seagulls wheeling above, we fed the gathering fish. Kim Cross is the author of What Stands in a Storm, about the biggest tornado outbreak in recorded history. Find her at KimHCross.com.
Omaha your adventure in
WANT MORE? Browse the Inflight Entertainment Portal for the best spots to eat, drink, stay, and play in your final destination. It’s free!
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hip to be square Historic Old Market comes to life at night.
BY B E N MARS HALL
Nebraska’s largest city is home to many things: college baseball’s World Series, a domeenclosed desert, and (allegedly) the Reuben sandwich. But dig a little deeper into this Midwestern metropolis and you’ll find a vibrant arts scene and plenty to keep the kids occupied. Before you plan your trip, tell us more about you.
ARE YOU AN OUTDOOR ADVENTURER page 82 ARTS ENTHUSIAST page 84 FAMILY TRAVELER page 86 FOODIE page 88 july 2015 southwest 81
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Omaha OUTDOOR ADVENTURERS Keystone Trail Hit the concrete path in Democracy Park and follow it south as it meanders alongside Papillion Creek. The Taco Ride Your reward for pedaling a 10-mile stretch of the Wabash Trace Nature Trail on Thursday nights through the fall: tacos from Tobey Jack’s Mineola Steakhouse. River City Star Hop on this 1940s riverboat, Omaha’s only sightseeing cruiser on the Missouri River.
water under the bridge The plaza area features jet fountains, a play area, and a small stage.
PARKS AND RECREATION
More ways to get out and explore
HEARTL AND OF AMERICA PARK Eye this urban oasis’ centerpiece—a majestic fountain that sprays water some 300 feet in the air—from a gondola on the 15-acre lake.
L AURIT ZEN GARDENS Saunter amid tropical foliage, blooming azaleas, and a 10foot waterfall in the heart of Omaha at the glass-enclosed Marjorie K. Daugherty Conservatory, which opened last fall.
MAHONEY STATE PARK It’s worth the halfhour jaunt to this park’s Family Aquatic Center, which boasts a wave pool and a pair of winding, 200-foot waterslides.
Cross the Big Muddy
Straddle the marked line in the middle of the Bob Kerrey Pedestrian Bridge, which spans the Missouri River, and you’ll be standing in two states at once. Opened in 2008, the 3,000foot, S-shaped footbridge links Omaha to Council Bluffs, Iowa, and is the nation’s longest man-made pedestrian structure that connects two states. Walk or bike across “The Bob” at night, when lights illuminate its deck, cables, and pylons, or check out the 3-acre plaza on the Nebraskan side, which plays host to a free concert series called Bridge Beats through September 18.
PHOTOGRAPHY COURTESY OF NEBRASKA LAND MAGAZINE/NEBRASKA GAME AND PARKS COMMISSION (MAHONEY STATE PARK) AND THE OMAHA CONVENTION & VISITORS BUREAU
Run, bike, and boat your way around town
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Two days — and they’re all yours. It’s time to get away, indulge, reconnect and get to know each and every one of these 48 hours on a personal level. Then, when you hit the alarm on Monday you’ll say, “Thanks weekend, I needed that.” Plan your Omaha weekend getaway.
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Omaha ARTS ENTHUSIASTS
Showstopping venues worth a visit
glass ceiling Take a crack at making your own treasure at Crystal Forge.
Stroll Through Studios
On the ground floor of a former Serta mattress factory in the hip NoDo district, molten globs of glass are spun, blown, fused, torched, and manipulated into colorful, opaque collectibles. Crystal Forge, a public glassworks studio that humbly began in artist Ed Fennell’s garage, now occupies a corner inside the 92,000-square-foot Hot Shops Art Center. Wander the tri-level warehouse and discover other high-temp furnaces pumping out ironwork and ceramics, plus more than 50 studios where you can watch artists of all disciplines— from watercolorists to sculptors—demonstrate their craft.
SOAK UP THE SCENE
Four mustsees for aesthetes JOSLYN ART MUSEUM View the works of 37 living local masters in Art Seen: A Juried Exhibition of Artists from Omaha to Lincoln, on display through October 11.
HOTEL DECO X V Located adjacent to Old Market, this luxe spot is one of the finest examples of the Art Deco architecture you’ll find sprinkled throughout the city.
FERTILE GROUND MUR AL Depicting the town’s past, present, and future, this intricate, 32,500-square-foot wall is the largest public art project in Omaha’s history.
BEMIS CENTER Artists-in-residence at this contemporary exhibit hall discuss their creative processes and influences on the first Thursday of every month.
PHOTOGRAPHY COURTESY OF THE OMAHA CONVENTION & VISITORS BUREAU AND HOTEL DECO XV
The Slowdown This all-ages rock club in North Downtown can be converted from a large music hall into an intimate stage. Backline Comedy Club Fess up to something you’ve gotten away with and improv actors will use it as fodder for hilarious scenes in Interrogated, the feature show every Friday night. Aksarben Village Descend on this vibrant district on August 15 for the Maha Music Festival, featuring headliners Modest Mouse and Atmosphere.
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Jack
Age 4, Scoliosis
With a smile to melt any mother’s heart, Jack has bounced back from severe scoliosis without missing a step. The cast and brace nearly forgotten, he’s now active, energetic and ready for a new adventure.
BEST
CHILDREN’S HOSPITALS Experienced, unparalleled care for a full spectrum of bone, joint and muscle disorders brings families from across the Midwest and the United States to Children’s Hospital & Medical Center in Omaha. Our orthopedics program specializes in treatment for osteogenesis imperfecta (OI), spinal irregularities, and other congenital or acquired orthopedic conditions.
ORTHOPEDICS
2014-15
For a pediatric orthopedic specialist, call 1.800.833.3100. Find more at ChildrensOmaha.org/Orthopedics.
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Omaha FAMILY TRAVELERS the life aquatic Gentoos, kings, and rockhoppers inhabit the frigid Antarctic Penguin display.
FAMILY TIME
Summer activities for the whole gang
OMAHA STORM CHASERS Swing by Werner Park for a chance to watch the defending back-to-back Triple-A national champs, affiliates of the Kansas City Royals.
Eye Exotic Animals
Where’s the best place to glimpse deep-sea creatures from polar, temperate, and Amazon regions? In landlocked Nebraska, inside the Scott Aquarium at the Henry Doorly Zoo. Elsewhere in the 130-acre zoo’s campus: the largest cat complex in North America, the biggest indoor rainforest habitat in the world, and the planet’s largest indoor desert. Beneath the Desert Dome, the Kingdoms of the Night exhibit has reversed the day-night cycles so you can see nocturnal animals—like short-tailed fruit bats, emerald tree boas, and Parma wallabies—while they’re awake. Spots near Old Market young ones will enjoy
THE ROSE THEATER This 1927 movie palace, home to the Omaha Theater Company, offers a full slate of kid-friendly shows and acting classes all summer.
Omaha Children’s Museum Through September 6, kiddos can pick a destination and build a vessel to take them there in the LEGO Travel Adventure exhibit. Ted & Wally’s Ice Cream This vintage shop scoops more than 450 rotating flavors made in-house using rock salt and ice. Durham Museum Housed in the city’s Union Station, this exhibit hall has a permanent gallery devoted to train travel.
PHOTOGRAPHY COURTESY OF THE OMAHA CONVENTION & VISITORS BUREAU AND BRAD WILLIAMS/OMAHA STORM CHASERS
END OF SUMMER CONCERT SERIES Lay down a blanket in Turner Park at Midtown Crossing, where the area’s top musical talent hits the stage Thursday evenings, August 20 to September 3.
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Taste Sorghum An Ancient Grain, American Grown Versatile
Gluten-free
Eco-Friendly
Sorghum is a gluten-free, non-GMO grain that can be used as a whole grain, flour, popped, bran or syrup. High in fiber and protein, sorghum tastes great as a snack, salad, entrĂŠe, side dish and more! Plus, sorghum is water-efficient, making it good for you and the environment. Taste sorghum today!
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Omaha FOODIES HIGH STEAKS
In a town known for its beef, these three make the cut THE DROVER Order one of the whiskey-marinated steaks, which are soaked for 15 minutes, grilled over an open flame, and basted with the same boozy mixture.
Cap off your night with a handcrafted libation
CL ASSIC OMAHA STEAKHOUSE BUS TOUR Still can’t decide which chophouse is for you? Sample some of the city’s best beef on this well-done, three-hour tour.
a full plate Wash down Crescent Moon’s Blackstone Reuben with a draft beer from Omaha’s Infusion Brewing Co.
Sample the Best Reubens
As local legend has it, the combination of corned beef, sauerkraut, Swiss cheese, and Russian dressing was first slapped between two pieces of rye bread by grocer Reuben Kulakofsky for a gathering of his poker buddies at the Blackstone Hotel in the early 1920s. Today, two joints are upping the ante on Kulakofsky’s creation. Steps away from the former hotel, Crescent Moon toasts its sandwich to melted perfection on a conveyor-belt oven. And at Dundee Dell, a renowned pub known for its sizable collection of single malt Scotch whisky, try the turkey Reuben for a change of pace (and calorie count).
PHOTOGRAPHY BY KAT HANNEMANN PHOTOGRAPHY (BUS TOUR) AND COURTESY OF THE OMAHA CONVENTION & VISITORS BUREAU
Wilson & Washburn Of the nine signature cocktails, we suggest the Queen of the Underworld, made with Tito’s vodka, ginger liqueur, pomegranate, fresh lime juice, and mint. The Lounge at Magnolia Hotel Guests at this posh downtown boutique can unwind with complimentary cocktails each night. The Berry & Rye The Trinidad Smoke, made with Zaya 12-year-old rum, tobacco syrup, and house-made cinnamon and clove bitters, is served smoking with aromatic pipe tobacco.
PICCOLO PETE’S Warren Buffett calls this South Omaha staple his favorite restaurant in town. We think it has something to do with its succulent prime rib.
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“You are here,” faster. At Southwest,® we think flying should be fun. And we want to get you to the fun faster. With Rapid Rewards,® you earn points for every dollar you spend with Southwest and our Partners. Redeeming them is simple. If we have a seat, you have a seat. No blackout dates. No seat restrictions. And your points don’t expire.* Join now by visiting Southwest.com/jet. *Benefits apply to points transactions. Points don’t expire as long as you have flight or Partner-earning activity every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. ©2015 Southwest Airlines Co.
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TRAVEL PROMOTIONAL SERIES
SPIRI
T OF
Nevada
PHOTOGRAPHY COURTESY OF VISITRENOTAHOE.COM
By Tanvi Chheda From the great outdoors in Tahoe to the grown-up playground of Las Vegas, the Silver State has plenty of fun and games to go around.
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E IS
HO A T O N E R
Award-winning brewpubs, hip new bars, nationally-recognized eateries. Midtown, Downtown, all over town: they’re just one more reason that America’s newest high tech region is Positively Electric! VisitRenoTahoe.com
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TRAVEL PROMOTIONAL SERIES
SPIRIT OF NEVADA
MUST-SEE SHOWS Jeff Dunham Planet Hollywood Jersey Boys Paris Las Vegas Penn & Teller Rio Rock of Ages Venetian Las Vegas Rod Stewart Caesars Palace Chicago and Earth, Wind, & Fire (July 17) Axis Theater at Planet Hollywood
While some come to try their luck or take in a Broadway hit, others descend on Sin City to sample some of the country’s top kitchens or hike the Red Rock Canyon, just 17 miles west of the Strip. Whatever your game plan may be, Vegas is always a win-win. SAVOR
It’s no secret that Las Vegas has raised the stakes on the foodie front in recent years. From Mario Batali and Wolfgang Puck to Nobu Matsuhisa and José Andrés, dining along the Strip is a veritable who’s who of culinary superstars. Proof that there are plenty of delicious eats off the Strip, Honey Salt, from restaurateur Elizabeth Blau and her husband, chef Kim Canteenwalla, is a favorite for its farm-to-table dishes, such as strawberry shortcake French toast and smoked grilled cheese served with pea soup.
Serpent, featuring mezcal, honey, lemon, and sunflower seeds. After a night of partying, consider resting your head at the nearby Plaza Hotel, which recently underwent a $35 million renovation. Back on the Strip, the Stratosphere Casino Hotel & Tower debuts Radius this summer, a beautiful infinity-edge, rooftop pool by day and wet lounge come night. Perched on the 25th floor, the space affords panoramas of the valley’s mountains and evening views of the Strip’s glittering neon lights.
SIP
While you’re never too far from a good drink in Vegas, it’s worth heading to the revitalized downtown for craft cocktails. At the dimly lit Downtown Cocktail Room, vested mixologists shake and stir drinks with ingredients like lavender salt and basil foam. Also on the menu: the heady Feathered
Order a round of coconut mojitos or the lounge’s signature cucumber lemonade as the sun slips away.
Route 91 Festival (October 2–4) MGM Resorts Village Rush (July 25) MGM Grand Garden Arena
SEE
Celebrating 40 years of performing together, comedic magicians Penn & Teller continue to astonish audiences with their show-stopping antics. The longest-running headliners to perform at the same Vegas venue (the Rio All-Suite Hotel and Casino), the pair has a star on the Hollywood Walk of Fame and a TV show on the CW network. Cultural icons in their own right, Vegas’ neon signs—many from decades past—are displayed at the Neon Museum, which is dedicated to collecting and preserving them.
PHOTOGRAPHY COURTESY OF FRANCIS & FRANCIS PHOTOGRAPHY (COCONUT), FRANCIS GEORGE (PENN & TELLER)
Las Vegas
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E L T IT L T S E G IG B E H T
GETAWAY
DO
There’s no shortage of thrills in Nevada’s largest city, but the yearold VooDoo ZipLine ride at the Rio is quickly rising to the top of the heap. Adventure seekers can zip between the two Rio towers at 33 mph, 490 feet above the ground. Once you’re back on terra firma, make your way to the Miracle Mile Shops at Planet Hollywood Resort & Casino for some retail therapy. Hit up H&M and Sephora for summer fashion and beauty, and finish at hometown brewery Sin City Brewing Co. The mall will add a 60,000-square-foot area later this year, bringing in new retail concepts such as Flight 23 at Footaction, a shop dedicated to Michael Jordan’s sneaker line, as well as a Texas steakhouse dining experience. Located at The Venetian/The Palazzo, the Fashion Show and Grand Canal Shoppes are also undergoing redevelopment. Stop into the 30,000-square-foot Zara outpost at Fashion Show for stylish summer dresses, sandals, and accessories, not to mention the new children’s and Zara baby department, a favorite of trendy parents the world over. Across the street, the Grand Canal Shoppes adds two new restaurants: Meizhou Dongpo
Looking for big fun this summer? You’ll find it right in the middle of the Biggest Little City at the Silver Legacy. For the best rates & biggest perks, book direct at silverlegacy.com.
modern Chinese concept Meizhou Dongpo, and Yardbird Southern Bar & Table. Afterward, window shop at Barneys New York, Jimmy Choo, Diane von Furstenburg, and the newly expanded Tory Burch. Before calling it a day, head to Pinto Ranch for handmade boots, Western belts, and hats; you’re in cowboy country, after all. From books about the West
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TRAVEL PROMOTIONAL SERIES
to children’s boots, the shop’s wares make for great souvenirs. With the city’s best blackjack, nine restaurants, and a diverse lineup of live acts on weekends, the Golden Nugget is a bona fide playground of dining and entertainment. This summer, the hotel adds an adults-only infinity pool, the Hideout, complete with cabanas and day beds.
Grand Canal Shoppes
SPIRIT OF NEVADA
For a quieter getaway, head to the serene Green Valley Ranch, a AAA Four Diamond resort and spa in nearby Henderson. There’s still plenty of gaming, but you’ll
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also find a full-service spa with a soaking pool and sauna. Book the exfoliating papaya body scrub and massage, or opt for the rejuvenating oxygen facial. With six restaurants, including the newly opened Pizza Rock by the legendary Tony Gemignani, you’ll never have to leave the property. West of the Strip and close to Summerlin, sister hotel Red Rock Casino Resort & Spa offers a top-notch entertainment lineup, from comedy and concerts to movies. Families will also enjoy the on-property bowling alley and indoor playground.
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SPIRIT OF NEVADA
Reno Situated along the Truckee River, the Silver State’s
original gaming capital is experiencing a cultural and culinary renaissance. Downtown is reinventing itself with new museums and restaurants, and the area is seeing an uptick in investments from companies like Amazon, Apple, and Tesla. A $26 million refresh has also pumped new life into Reno-Tahoe International Airport, making for smooth travel to the region. of Art and Heritage, located near the new Whitney Peak hotel. Estee’s latest venture is Provisions—part upscale cafeteria, part bakery, part butcher shop—with a menu featuring breakfast burritos, salads, sandwiches, and artisan bread.
SAVOR
A growing locavore movement is taking shape in Reno’s top kitchens. At the helm is James Beard Award semifinalist Mark Estee, who runs CAMPO, located in the Riverwalk district downtown. Dig into fritto misto, kohlrabi salad, and pizzas, especially the Bee Sting, made with salami, serrano peppers, basil, red onion, and honey. Along with CAMPO, Estee runs Chez Louie at the Nevada Museum
DO
Also in Reno’s revitalized downtown, the Will Bruder–designed Nevada Museum of Art features 2,000 works dating back to the 19th century and a growing modern
For nearly 20 years, Watson Rounds has been quietly building a reputation as Nevada’s premier law firm, specializing in intellectual property, business litigation, and counseling. Partner Art Zorio shares some of his local tips. How has Watson Rounds helped the local community? We support local food banks, social service organizations, NPR, and business/entrepreneurial organizations. The firm also allows staff to take time off to volunteer for community organizations and causes that are important to them. What’s your favorite thing to do in Reno during the summer? I love hiking the Tahoe Rim Trail, which loops around the lake in the nearby Sierra Nevada mountain range. Where’s your favorite place to grab a bite to eat? You can’t beat Brasserie Saint James on Center Street. The Albright sandwich is my go-to.
PHOTOGRAPHY COURTESY OF SILVER LEGACY RESORT CASINO (COUPLE), VISITRENOTAHOE.COM (RIVER), PINTO RANCH (PREVIOUS PAGE); PHOTOGRAPHY BY DEAN BURTON/NEVADA MUSEUM OF ART
Q&A WITH ART ZORIO
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Receive 50% OFF entire bill at Oscar’s Steakhouse, Inside the Plaza Hotel and Casino 1 Main Street, Downtown Las Vegas Nevada 89101
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RELAX If you’re keen on fun and games, then Atlantis, a AAA Four Diamond casino, resort, and spa, is the place for you. The 60,000-square-foot casino boasts 1,500 slot machines, plenty of table games, and poker, race, and sports rooms. At the sports bar, guests can partake in the Whiskies of the World program, choosing from more than 90 varieties and three distinct flights. And Atlantis’ steakhouse, Bistro Napa, partners with well-known breweries and wineries as part of the resort’s Spirited Dining Series.
Tahoe
Surrounded by pine and fir trees, this namesake freshwater lake is the indisputable crown jewel of the region. Once populated by the Washoe tribe, Tahoe is now a bastion of outdoor recreation, from kayaking and skiing to hiking and biking. Or just sit by the shimmering water and breathe in the fresh air—we won’t blame you.
DO
With spa suites boasting sunken tubs in the guest rooms, Silver Legacy Resort and Casino in downtown Reno makes its easy to unwind. Afterward, celebrate the property’s 20th anniversary by checking out a live act from this year’s stellar lineup.
With some 50 golf courses, 18 ski resorts, and miles and miles of trails for biking and hiking, the obvious thing to do is get outside. The activities list is an embarrassment of riches: Think whitewater rafting, jet-skiing, rock climbing, hang-gliding, horseback riding, snowshoeing, and more. Both the Spooner Lake Trail and Eagle Falls Trail are popular beginner hikes.
RELAX From the Village at Squaw Valley to dozens of campgrounds, lodging choices abound, and you’re never too far from the water. Relatively new to the scene is the 170-room Ritz-Carlton Lake Tahoe, which opened in 2010 and features a 17,000-square-foot spa and a restaurant helmed by James Beard Award–winning chef Traci Des Jardins. Come summer, expect plenty of family-friendly activities, including nightly s’mores-making at the fire pit.
PHOTOGRAPHY COURTESY OF VISITRENOTAHOE.COM
SPIRIT OF NEVADA
collection. Of particular note: the Carol Franc Buck Collection, which showcases hundreds of contemporary landscape photographs, and the upcoming Tahoe: A Visual History exhibit (running August to January), spotlighting this beloved region through the eyes of painters, photographers, architects, and even weavers. This is a musical city, too. Consider attending a concert by the hugely talented and nationally acclaimed Reno Chamber Orchestra or Reno Philharmonic. This fall, the city hosts Blue Jeans Jam, celebrating Jacob Davis, the Reno tailor who invented what we know as blue jeans today. (The trick? The rivets.) Expect concerts, movie screenings, and plenty of retail pop-up stores.
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Watson Rounds Presents: Fables of Law
The Lioness. A controversy prevailed
among the beasts in the kingdom as to which deserved the most credit for having the greatest number of lawyers at their disposal. Each animal rushed to the Lioness and demanded she settle the matter.
“And you,” they said, “how many lawyers work for you? The Lioness laughed and responded, “Why! I have only one; but that one is a Watson Rounds lawyer.” The value is in the worth, not in the number.
The moral of the story: always go with Watson Rounds.
intellectual property and business litigation
ATTORNEYS AT LAW RENO • LAS VEGAS • SAN FRANCISCO
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AUGUST 22, 2015-JANUARY 10, 2016
P remier S PonSor : Wayne L. Prim and Miriam Prim and the Wayne L. Prim Foundation Lead SPonSorS: Nancy Siebens Binz; EMPLOYERS®; Deborah Day in memory of Theodore J. Day; I. Heidi Loeb Hegerich; IGT; Nancy and Brian Kennedy; The Satre Family Fund at the Community Foundation of Western Nevada; The Ranson and Norma Webster Fund at the Community Foundation of Western Nevada; and Wells Fargo § major SPonSorS: The Bretzlaff Foundation; Carol Franc Buck Foundation; Irene and George Drews; The Thelma B. and Thomas P. Hart Foundation; and the National Endowment for the Arts § SuPPorting SPonSorS: Carole Kilgore Anderson and Family in memory of J. Robert Anderson; Kathie Bartlett and Family in memory of Matthew, Phil, and Syd Bartlett; Denise and Tim Cashman; Chase International Real Estate; Judy and David Collins; Andrea and John Deane; Dolby Family; Susan and Stuart Engs; Leonard and Sara Lafrance; Anne Brockinton Lee and Robert M. Lee; Maureen Mullarkey and Steve Miller; Enid A. Oliver, ChFC, Ameriprise Financial Services, Inc.; and Sandy Raffealli, Bill Pearce Motors
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FOCUS ON HEALTH
Focus on Health By Brian Keagy An active, fulfilling lifestyle doesn’t just happen. It takes planning, commitment, and—perhaps most importantly— a smart wellness strategy that can help ensure your continued health. Gear up for the summer months with our guide to keeping you at the top of your game.
IMPROVE THE WAY YOU MOVE It’s no secret that increasing your physical activity can benefit your overall well-being. But leading a more active lifestyle can also result in more injuries, so the role of physical therapists becomes vital. CONTINUED ON PAGE 106
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things every cancer patient must do.
3
Know what questions to ask.
Gaining knowledge starts with asking the right questions. Cancer Treatment Centers of America® (CTCA) has compiled a list of 10 questions to help newly diagnosed patients understand the nature of their disease, and be more prepared, knowledgeable, and better able to understand the recommended approach to their treatment.
Tremendous advances have recently been made in the treatment of cancer. Breakthroughs unimaginable a generation ago are now saving lives as a matter of course. And the one consistent enabling truth in the fight against cancer throughout the years has always been this: Knowledge is power.
1
Get a second opinion.
A patient needs to be aware of all treatment options and to feel confident and informed about his or her treatment decision. Initial diagnoses are not always right. A second opinion is a chance to gain more knowledge and insight into the accuracy of the initial diagnosis and to better understand additional needs like nutritional planning, the management of side effects, and the power of family support during cancer treatment.
The complete set of questions and a richer discussion of the benefits of getting a second opinion may be found at: cancercenter.com/secondopinion
4
Stay strong for the fight.
If you’re a cancer patient, your body is not only fighting the disease, but coping with potentially difficult side effects. The stronger you remain during treatment, the more prepared you will be for the fight. The side Find the right doctors. effects of treatment can make eating difficult, Mind-Body Therapy Getting advice from top cancer doctors which affects the patient’s ability to fuel Pain Management about what to do when diagnosed, the healing process. A dietitian on the Spiritual Support especially with advanced-stage care team is therefore critical to monitor Meditation cancer, is a critical step in developing nutrition and prescribe a plan to build Chemotherapy the right treatment plan. Fully much-needed muscle mass. Cancer Nutritional Therapy one out of five patients who care that integrates traditional Radiation receive a cancer diagnosis treatments like chemotherapy, Therapy Acupuncture Surgery learn their disease is already radiation and surgery where in an advanced stage. Advice indicated, with additional Diagnostic Imaging Naturopathic from physicians experienced therapies that boost energy and Medicine Advanced in treating the specific type of strengthen the immune system, Genomic Pet Therapy Testing cancer is especially important helps patients tolerate treatment for these individuals. as they fight their disease.
2
CTCA® is a national network of five hospitals in the U.S. with expertise in treating patients who are fighting complex or advanced-stage cancer, although many patients with an early-stage diagnosis seek our expertise as well. We combine world-class treatment with an integrative approach to care to reduce side effects and maintain quality of life during cancer treatment. If you or someone you love has advanced-stage or complex cancer, call 855-587-5528 or go to cancercenter.com.
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Give our kids every chance to get better.
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Like all moms, I’m always concerned about my children’s well-being. But sometimes they get sick. Sometimes they get hurt. That’s why I’m so grateful we have children’s hospitals. If any child needs a miracle, they’ll do everything in their power to make one happen. Please join me in giving sick and injured children every chance to get better. Put Your Money Where the Miracles Are. Give to your Children’s Miracle Network Hospital. Children’s Miracle Network Hospitals® raises funds and awareness for 170 member hospitals that provide 32 million treatments each year to kids across the U.S. and Canada. Donations stay local, funding critical treatments, pediatric medical equipment and charitable care. Find out why children’s hospitals need community support and find your member hospital at CMNHospitals.org and facebook.com/CMNHospitals.
Give Today
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Some miracles only happen here. The human body is miraculous. And at Cook Children’s, we help keep the tiniest miracles going strong with treatments you can’t find anywhere else in North Texas. We see miracles in our movement disorders program when deep brain stimulation surgery gives a child more mobility. We see them in our motion lab where we explore new ways to treat conditions like cerebral palsy. And we see them when an epilepsy patient is seizure-free after laser ablation or robotic brain surgery. Be a part of the miracle. Give to Cook Children’s and Children’s Miracle Network Hospitals.
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FOCUS ON HEALTH
Physical therapists are trained to examine and diagnose movement impairments and can help individuals restore, maintain, and promote health and wellness. Receiving treatment from a physical therapist can: • Increase and maintain muscle strength, balance, and flexibility • Restore normal movement for standing, walking, and running • Improve coordination • Decrease pain • Reduce joint swelling and inflammation • Restore prior levels of physical function and mobility If you don’t have a physical therapist, visit the California Physical Therapy Association’s website, movecalifornia.org, to search a national database and find one near you. See your physical therapist today and improve the way you move. ON THE MEND Innovative physical therapy and rehabilitation techniques are paired with advanced orthopedic medicine at Miami’s Center for Regenerative Medicine. Dr. A.J. Farshchian, the center’s medical director, promotes nonsurgical solutions like targeted stem-cell therapy, with the ultimate goal of allowing the body to heal itself and regenerate new tissue after joint injuries and degeneration of the knee, back, and shoulder. “Stem cells are critically involved in this process,” Farshchian says. “These cells allow the body to take advantage of the normal healing pathways at a greatly accelerated rate. During the healing process, the body rushes many cells and cell-types to the injected area in order to accelerate the healing process. These cells perform many functions, including the release of
The American Chiropractic Association says more than 80 percent of the population will be afflicted with back discomfort at some point in their lives. growth factors into the diseased or arthritic and injured sites, which promotes healing.” BACK IN ACTION For many Americans, back pain often stands in the way of leading an active lifestyle. In fact, the American Chiropractic Association says more than 80 percent of the population will be afflicted with back discomfort at some point in their lives. Avoiding back surgery with pain medications, injections, and physical therapy can often simply prolong the inevitable. At 65, David Gentry’s lifestyle was being curtailed by severe pain from spinal stenosis that he couldn’t
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Mazor Robotics is revolutionizing spine and brain surgery with over 10,000 patients worldwide benefiting from the Renaissance速 Guidance System. Go to MazorRobotics.com and click on 'Patients' for more information, including a list of surgeons utilizing Mazor Robotics technology all over the world.
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seem to shake with nonsurgical methods. Ultimately, Gentry opted for a more permanent solution: surgery with Dr. Thomas Mazahery using the Mazor Robotics Renaissance® Guidance System. Precise and accurate, the minimally invasive procedure uses robotics to deliver the next generation of surgical technology. For Gentry, Renaissance was a godsend. He was back in the gym—pain-free—just two weeks after the procedure and was able to walk 18 holes of golf again within a year. To watch Gentry’s story and other successful experiences with Renaissance Spine Surgery, visit youtube.com/mazorrobotics. TARGETED THERAPIES Personalized or precision medicine is an emerging area of oncology that analyzes an individual’s genetics to help make decisions regarding prevention, diagnosis, and treatment of a disease. The genetic profile of a patient’s cancer cells can provide clinicians with vital information to help them determine the appropriate medication or therapy as well proper dosage or regimens. Sarah Cannon, the global cancer enterprise of Hospital Corporation of America, has made molecular profiling a key component of its care continuum in an effort to improve patient outcomes. Sarah Cannon works with best-in-class labs in the U.S. and the U.K. to analyze the sequences of a large number of genes for mutations that could cause specific cancers. The diseases can in turn be combated with targeted drugs/therapeutic agents across a wide variety of cancer subtypes. The ability to rapidly and broadly analyze the molecular features of an individual’s cancer can either circumvent or augment traditional types of treatment such as chemotherapy or radiation and
CONNECTING THE DOTS Personalized medicine matches people with the appropriate targeted therapy based on their genomic makeup.
the related side effects, while increasing the potential for improved patient outcomes by controlling or eliminating the cancer. For more information on targeted therapies or to speak with a nurse navigator about cancer care options, visit sarahcannon.com/ molecularprofiling.
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Every Flight Has A Navigator. So Should Every Cancer Patient.
Manchester, England Denver
Kansas City
Cincinnati London, London England Richmond
Riverside
Nashville
Oklahoma City
Chattanooga Dallas Austin San Antonio
Gainesville New Orleans
Sarasota Ft. Myers
A global leader in cancer research and treatment, Sarah Cannon brings together innovative medical minds and unparalleled resources to advance therapies and deliver personalized care. Through our cancer programs located across the United States and United Kingdom, we connect each patient with a nurse navigator, specialized in cancer care, to provide one-on-one guidance and support through every aspect of their journey. We understand the power of fighting cancer together. No one should go through it alone.
Visit FightingCancerTogether.com to learn more.
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PLANT A SEED CTCA started the first hospitalowned organic farm in the nation.
SMART MOUTH
A proper diet is vitally important for cancer patients, as malnutrition may make a patient tired, weak, and unable to receive traditional treatments like chemotherapy. FOOD FOR THOUGHT Every person battles cancer differently, which is why treatment requires a multifaceted approach: attacking the disease while supporting the patient’s needs. Cancer Treatment Centers of America pairs the most effective traditional treatment options such as chemotherapy, radiation therapy, and surgery with integrative oncology services such as naturopathic medicine, mind-body therapy, and nutrition—all designed to help patients sustain emotional and physical strength, boost their immune systems, and combat side effects. A proper diet is vitally important, as cancer-related malnutrition
may make a patient tired, weak, and unable to receive traditional treatments like chemotherapy. Understanding this importance, the CTCA hospital in the Phoenix area has developed an on-site, certified organic farm to feed patients and
employees. The farm is a partnership with McClendon’s Select, one of the country’s top organic farm companies, and provides patients with a wide array of ripe seasonal produce, packed with nutritional value. While food may not be healing in and of itself, it contributes to CTCA’s whole-person care model and helps keep patients strong during treatment.
Like many areas of the body, your mouth is teeming with bacteria, most of them harmless. The body’s natural defenses, combined with a good oral care regimen— like using CloSYS’ alcoholfree rinse, sulfate-free fluoride toothpaste, and oral spray—can keep these bacteria under control. The patented CloSYS formula helps kill harmful bacteria while keeping the good bacteria safe. Poor oral hygiene, on the otherhand, can lead to infections like tooth decay and gum disease and may affect your overall health. In fact, research suggests heart disease may be linked to the inflammation and infections caused by oral bacteria. Proper oral health is especially important for those with existing health conditions. For example, diabetes reduces the body’s resistance to infection, and premature birth and low birth weight has been linked to periodontitis.
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Commit to some routine exercise. Start small and work your way up. Find a training buddy that will commit with you. Having someone to work out with will help keep you on track. Hold each other accountable and do all you can to not miss your workouts.
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AGAINST THE GRAIN Sorghum is an alternative to wheat for those with gluten sensitivities.
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JO RE HEALTHY SUBSTITUTE With celiac disease on the rise in America, quality substitutes for wheat are in demand by those requiring a gluten-free diet. Enter sorghum, an ancient, slightly nuttytasting grain that’s the fifth most consumed cereal grain crop in the world (behind only rice, wheat, corn, and potatoes). While mainly a food product for humans globally, the U.S. primarily uses sorghum as livestock feed and dry distillers grains in a growing number of ethanol plants. Recently, though, it has experienced an upswing in domestic food and pet-food usage. The United Sorghum Checkoff Program is working with food companies across the country to increase awareness about the versatile grain. USCP is also encouraging the use of sorghum flour in gluten-free baking by developing relationships with major flour, grain, bran, and syrup users. Naturally droughttolerant and capable of growing in many different environments, sorghum is also a key source of fiber, iron, protein, and micronutrients, with some varieties rich in antioxidants.
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DIRECT FROM THE DOCTOR:
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Do you have muscle pain? Fatigue? Insomnia? Did your doctor tell you these symptoms might be caused by fibromyalgia and there’s no cure? It’s time to break the silence on a very common cause of this condition.
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STRESS SOLUTIONS The telltale signs of stress—a shift in mood, impatience, anxiety, and irritability—are easy to spot. But beneath the surface, elevated levels of the stress hormone cortisol may be impacting every physiological system in your body, including your thyroid and adrenal glands. Long-term effects can include increased weight gain and bone loss, diabetes and heart disease risk, depleted energy levels, and ultimately, aging more quickly. Gary Kehoe, founder and CEO of nutritional supplement pioneer
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Fibromyalgia is Latin for “muscle pain,” yet it’s commonly referred to as a disease or syndrome. Interestingly, the symptoms of fibromyalgia often overlap with those of hypothyroidism: joint pain and stiffness, muscle aches and weakness, fatigue, sleep disturbances, headaches, difficulty concentrating, tingling in extremities, mental fog, memory loss, constipation, depression, panic attacks, weight gain, and anxiety. If you’ve been diagnosed with fibromyalgia and also have symptoms of hypothyroidism, you should know that there is a natural solution. The Hotze Health & Wellness Center has had great success in treating fibromyalgia patients with bioidentical thyroid hormone replacement therapy.
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HEALTH PROMOTIONAL SERIES
FOCUS ON HEALTH
NO PLACE LIKE HOME As our loved ones age, many of us are faced with the same difficult questions: How can I ensure my parents age with grace and dignity? Who will be there for them when I’m not around? Caring for an aging relative can be a challenging endeavor, but Right at Home, a leading senior care provider, offers a clear solution. Right at Home’s in-home model provides a number of advantages to traditional senior care, including: • Lower costs than a nursing home
HELPING HAND Caregivers assist with everything from meal planning to medication reminders.
• Customization to the needs of the client and their family • Independence and comfort that comes from remaining in the home • Not having to rely solely on limited government funding Right at Home also provides free tips and resources on its website, including how to safeguard your home against falls and how to plan out daily tasks for your loved ones. LONGEVITY BOOSTERS If you want to live a long, happy, healthy life, you may want to take some cues from the residents of Okinawa, Japan. That’s according to the research of longevity expert Dan Buettner, who has spent more than a decade studying the longest-living, healthiest people of the so-called “Blue Zones”: Ikaria, Greece; Sardinia, Italy; Loma Linda, California; Nicoya, Costa Rica; and Okinawa. Buettner promotes four longevity-boosting secrets, which are mirrored in the Balanced Care Method, a revolutionary program developed by in-home senior care provider Home Care Assistance. • Be part of a social group. Surround yourself with people who support healthy lifestyle choices, as the Okinawans do by forming lifelong alliances called moais. • Eat a healthy, balanced diet. Limit the consumption of meat and increase fish, vegetable, and
As our loved ones age, many of us are faced with the same difficult questions: How can I ensure my parents age with grace and dignity? Who will be there for them when I’m not around? Caring for an aging relative can be a challenging endeavor. fruit intake. Eat your largest meal in the morning and decrease meal sizes throughout the day. • Discover your purpose. Establish an activity, career, or passion that motivates you and provides meaning to your life. • Live an active lifestyle. Home Care Assistance caregivers are trained in the Balanced Care Method, which emphasizes each of these lifestyle factors in order to enhance the lives of seniors.
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minimally invasive approaches, such as those practiced by Dr. Roger Bassin at the Bassin Center for Plastic Surgery, employ cuttingedge technology, allowing patients to achieve beautiful, naturallooking hair restoration with no stitches, scalpels, or scars. Bassin, who has appeared on The Dr. Oz Show and The Doctors, heads the only center in the Southeast to
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condition: hair loss. Established in 1994, the Berman Skin Institute has addressed the impact hair loss can have on a man’s life by providing innovative hair transplant options, including the ARTAS® Robotic Hair Transplant procedure. Dr. David Berman, the Institute’s founder and medical director, has led the research team since 2006 as the ARTAS robot’s principal investigator. Following FDA approval in 2011, he’s been performing the procedure longer than any other physician in the world. “Patients are always asking for the latest advances, and it is a big part of my job to separate the myths from the facts,” Berman says. “I truly enjoy enhancing the health and well-being of people in my community.”
The CenTeR FoR RegeneRaTIve MeDICIne a non-sURgICaL TeChnIqUe To FIghT agaInsT aRThRITIs anD spoRTs InjURIes
The Knee Diaries: SJ is a 60-year-old male with the chief complaint of knee pain who visited The Center for Regenerative Medicine over a year ago. He was diagnosed with bone-on-bone osteoarthritis of the left knee, causing much pain and discomfort; at that point he was told only a total knee replacement could help him. He is otherwise healthy. On exam he had point tenderness to the medial side of the left knee (medical lingo: inner side). An X-ray showed severe arthritis of the knee (X-ray on the left). Patient started receiving treatments at The Center for Regenerative Medicine. Today he is feeling better (X-ray on the right). This is how it works: The physician introduces Cell Therapy into damaged, arthritic cells by means of a precise injection. This process is followed by several other modalities, including Collateral Artery Flow Exercises (C.A.F.E.), in order to accelerate the process. Depending on tissue damage, severity of the condition and the size of the joint that needs to be injected, people usually need a series of 1 to 6 treatments to improve. There is usually no downtime, and people can go back to their usual activities or work immediately. The treatments can help most musculoskeletal problems such as low back pain, neck pain, knee pain, shoulder pain, whiplash, sciatica, tendinitis, sprain, strains, torn ligaments and cartilage damage. Located in Miami, Florida, The Center for Regenerative Medicine includes a team of professionals that are dedicated to improve your quality of life, paving the way to enhance the science of non-surgical orthopedic medicine. World champions, sports legends, professional and amateur athletes, dancers, and people with just plain pain and arthritis go to The Center for Regenerative Medicine for nonsurgical orthopedic care. Using the facility to improve their condition, thousands of successful cases have been treated over the past nine years.
For more information and to read more on “The Knee Diaries”, please visit www.arthritisusa.net or call (305) 866-8384, International: (305) 866-6995.
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Agenda
SET YOUR SIGHTS ON
Atlanta › San Jose, CA Rockland, ME › Santa Fe, NM › Oranjestad, AW Austin, TX › Portland, OR Schwenksville, PA
SEPTEMBER 4–7
/
ATLANTA
PHOTOGRAPHY BY STEVEN DIAZ
Geek Out
Where to Go Next
Need a reason to get away in August or September? Find it here.
Since 1987, Atlanta has provided a real-life playground for fantasy and science-fiction fanatics at America’s largest pop culture conference, Dragon Con. (Think San Diego’s Comic-Con, but even bigger.) Join more than 50,000 other attendees and celebrities from the worlds of animation, comic books, acting, and filmmaking. The four-day event features panels, seminars, demonstrations, and workshops, with over 30 specialized programming tracks ranging from anime to space science. Among the dozens of featured guests this year, keep your eyes peeled for Edward James Olmos ((Battlestar Galactica, Blade Runner), Felicia Day (The Runner Guild, Dr. Horrible’s SingAlong Blog), and James Urbaniak (The Venture Bros.). dragoncon.org july 2015 southwest 121
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JULY 29–AUGUST 2 ROCKLAND, MAINE
May 19, 2015 4:13 PM
Rock the Lobster
THE WORLD’S MOST MAGICAL aquarium inspires the imaginations of all ages. And now you can save when you buy advance tickets online. One low price includes all shows and exhibits – including the spectacular AT&T Dolphin Tales show and the new Aquanaut Adventure: A Discovery Zone. Don’t miss the savings, plan your trip today at GeorgiaAquarium.org Atlanta, Georgia | 404.581.4000 |
Lobster lovers, unite! Fans of the crawly crustacean make their way to the Pine Tree State’s coastline each year for Maine Lobster Festival, a celebration of the superior shellfish. Over five days, festivalgoers devour 20,000 pounds of the stuff, and are entertained by a sea goddess coronation, a parade, top-notch live music, a footrace over waterborne lobster crates, fine art, talented craftsfolk, U.S. Coast Guard station tours, professional and amateur cooking contests, and plenty of kid-friendly activities. Attendees can head over to the event’s lobster cooker, built in 2008 with engraved bricks purchased by supporters of the festival. After catching a glimpse, wet your whistle at the second annual Steins and Vines event, a tasting dedicated to the beers and wines of Maine. And if you’re a culinary force to be reckoned with, here’s your chance to prove it. Enter one of the competitions, and you could take home more than $500 in prize money for whipping up the best seafood dish— using Maine ingredients of course. mainelobsterfestival.com AUGUST 7–9 SAN JOSE, CALIFORNIA
Jazz Things Up
EXPLORE OUR NEW GALLERY
Georgia Aquarium is a not-for-profit organization, inspiring awareness and conservation of aquatic animals.
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Sultry vocal riffs, head-bopping drumbeats, and brassy interludes are set to fill Silicon Valley at the 26th annual San Jose Jazz Summer Fest, one of the Bay Area’s most popular musical events. Each year the three-day gig draws tens of thousands of fans to downtown and amplifies emerging contemporary jazz artists alongside legends in blues, R&B, funk, zydeco, and Latin music. This year’s jam-packed lineup includes acclaimed New Orleans percussionist Zigaboo Modeliste, who hits the Big Easy Stage on Saturday evening, and saxophonist Kamasi Washington, who breaks it down with his modern big band, The Next Step, on Sunday at the Plaza
de César Chávez park’s main stage. Between sets, festivalgoers will enjoy food, wine, microbrews, musicthemed film screenings, a family fun zone for kids, a free club crawl for adults, and a distinct Latin flavor throughout. Swing by this year’s Salsa Stage for the tropical sounds of Central and South American ensembles. summerfest.sanjosejazz.org AUGUST 9 PORTLAND, OREGON
Bike over Bridges One of Bicycling magazine’s top five bike-friendly cities celebrates 20 years of the Providence Bridge Pedal next month. Join Portland’s two-wheeled throng as it traverses 11 bridges over the Willamette River, including Rose City’s newest structure, Tilikum Crossing. It’ll be the public’s first chance to cross the 1,720-foot Tilikum, which officially opens in September as the first Willamette-spanning bridge built since 1973. Choose from five biking distances, ranging from the 3-mile Kids Pedal to the 37-mile Fremont Express. Organizers have also mapped out a 6-mile walking route for those more inclined to take in the scenery by foot. In case you can’t get enough of this Pacific Northwest gem, the party doesn’t stop at the finish line. Shift gears and head to the Bite of Oregon, a food and music festival in Governor Tom McCall Waterfront Park, free to Bridge Pedal participants. bridgepedal.com AUGUST 13–16 SCHWENKSVILLE, PENNSYLVANIA
Folk It Over
All manner of Americana artists come together each year for the Philadelphia Folk Festival, set in the lush hills outside the city. The legendary Tom Paxton and up-andcoming rocker Shakey Graves sit near the top of this year’s bill, but no one outshines Arlo Guthrie, who will perform his classic “Alice’s Restaurant” on the 50-year anniversary of the event that gave the 18-minute track its name. Like any good folk
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festival, the weekend wouldn’t be complete without an array of homemade wares, including ceramics, jewelry, blown glass, hammocks, leather goods, and musical instruments. More than 6,500 guests camp at the festival, and separate areas are set aside for those who need their peace and quiet. The best part? Kids under 12 are free to enter, making it both a fun and economical trip for the whole family. pfs.org/ folk-festival
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The Caribbean’s blue waters beckon at the Aruba International Regatta, which makes its seventh splash on Paardenbaai (“Horses Bay”). Yachts, catamarans, sailboats, and other seafaring vessels take to the water, steered by captains of all ages and abilities. In addition to the conventional boat races, this year’s event features kitesurfing, windsurfing, boat-building, and stand-up paddleboard contests. Watch the action unfold from your beachfront position, and be sure to stick around after the boats cross the finish line for beach parties, happy hours, and the closing night’s dinner and awards ceremony. aruba-regatta.com AUGUST 22–23 SANTA FE, NEW MEXICO
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For two days every August, the adobe-lined streets of New Mexico’s capital city are flooded with more than 1,000 of the best Native American artists showcasing baskets, beadwork, jewelry, sculpture, textiles, wood carvings, leather goods, and more. Presented by the Southwestern Association for Indian Arts, the Santa Fe Indian Market is the largest bazaar of its kind in the world. In addition to traditional art forms, this year’s event—the 94th
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Just Bust a Move An Argentine dance takes a Texan turn at the sixth annual Yo La Tango Festival. This year’s event pays homage to that wonderful time that is high school, so dig through your closet to find appropriate attire for each evening’s specific theme: High School Personas, Senior Prom, and Slumber Party. Sharpen your skills or learn some new moves at the classes. Then show them off at the milongas (tango parties). Face the music in the afternoon at the High Road on Dawson, whose pool sports a breathtaking view of downtown. In the evenings, the festival makes its way over to the Scottish Rite Theater, where the dancing doesn’t stop until 4 a.m. Between milongas, grab dinner at one of the nearby food truck courts or restaurants recommended by event organizers. yolatango austin.com
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annual—will feature contemporary works from up-and-coming artists, food like roasted mutton and fry bread, a film festival, a live auction gala, and a Native American clothing contest. Want to take home a handmade trinket? Arrive early. More than 150,000 arts enthusiasts are expected to descend on Santa Fe for the weekend, and many vendors sell out soon after opening. swaia.org
Big-City Amenities,
PHOTOGRAPHY BY KAGAN TURGUT
Small-Town Hospitality...
do the fandango Don’t stop moving your hips at Austin’s Yo La Tango Festival.
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LoboScape \ˈlō-(ˌ)bōˌskāp\
noun
1. Lobo, the Spanish word for wolf, is The University of New Mexico’s mascot; 2. An artistic representation, born of architecture and the arts, of New Mexico’s premier research university and home of the UNM Lobos; 3. A multi-faceted visual perspective of UNM, created by Lobos for the enjoyment of visitors from around the world.
The UNM LoboScape shares the Lobo experience with each Sunport traveler LoboScape is a visual installation that welcomes travelers as they exit the revolving doors leading from the arrival gates into the Albuquerque International Sunport. Projected onto a custom fabricated display, it uses the latest technology in visual arts to tell the story of The University of New Mexico and its people. LoboScape is part of UNM’s vision to be a destination within a journey of discovery. It conveys an important message to every traveler that Albuquerque is a university- based community, and that “We Are New Mexico.” UNM Chief Marketing and Communications Officer Cinnamon Blair said, “LoboScape represents and promotes UNM and the programs that created it, and leaves a lasting impression not only of what people see, but what they experience in terms of understanding what is capable of our students and faculty at UNM.” The Fabrications Lab in the UNM School of Architecture and Planning (SA+P) and the Art, Research, Technology and Science Laboratory (ARTS Lab), an interdisciplinary center, collaborated on this project to create an authentic and singular representation of the University. “We wanted to create something that people would pay attention to,” said Matt Gines,
Director of the Fab Lab. The Fab Lab designed the faceted and triangulated surfaces. Two graduate students on the project created seven different types of molds, which, when put together, formed the shape of the design. The molds were then covered in plastic and vacuum formed to create the installation. “This project has pushed the boundaries of our skill levels. It’s also given me the opportunity to see actual design become a reality,” said Nick Nuccio. The structure features 16 facets on which video is projected, reflecting scenes of the Lobo experience. The ARTS Lab created the video. “I want to inspire people as they walk through the gate, to visually stimulate them and think about the opportunities that reside at UNM,” said Tim Castillo, Associate Professor of Architecture and Director of the ARTS Lab. Ultimately, LoboScape is a touch-point for communicating with a diverse public and provides a prominent bridge from UNM to the community. LoboScape isn’t static; it is dynamic and innovative, just like UNM. “On behalf of UNM, we are proud to be a part of your destination,” said President Robert G. Frank. “Whether you are a first time visitor to the Land of Enchantment or returning home.”
LoboScape.unm.edu Share your experience #LoboScape
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Fun!
Troop Carriers BY DOUG PETERSON 1
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How-To / Fill in the blank squares so that the numbers 1 to 9 appear once in every row, column, and 3-by-3 box. There is only one solution per puzzle. Answers on page 134
Sudoku BY GARETH MOORE
Warm-Up 1
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More Sudoku Easy 1
Easy 2
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Medium 1
2 6 8 4 9 3 5 1 7 Medium 2
9 4 5 2 6 8 1 3 7
3 2 6 9 7 1 5 4 8
8 7 1 3 4 5 6 2 9
6 9 3 8 1 2 7 5 4
3 4 7 5 6 1 8 9 2
1 9 5 8 2 7 3 4 6
6 8 2 1 4 9 7 3 5
4 5 3 7 8 2 9 6 1
7 1 9 6 3 5 2 8 4
8 2 4 3 5 6 1 7 9
9 7 6 2 1 8 4 5 3
5 3 1 9 7 4 6 2 8
2 1 3 7 9 6 4 8 5
7 6 5 1 8 4 3 9 2
5 8 4 6 2 7 1 3 9
9 2 1 4 3 5 6 7 8
3 7 6 9 1 8 5 2 4
Medium 3
7 8 4 6 5 3 2 9 1
5 1 2 4 9 7 8 6 3
2 3 7 5 8 9 4 1 6
1 6 9 7 2 4 3 8 5
4 5 8 1 3 6 9 7 2
4 3 2 5 7 9 8 1 6
6 9 7 8 4 1 2 5 3
1 5 8 2 6 3 9 4 7
8 4 9 3 5 2 7 6 1
Sherri M Tamara
132 southwest july 2015
F1_July_Fun_DE.indd 132
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For more braintraining games from Gareth Moore, visit brainedup.com.
Hard 1
8 3 4 5 7 9 2 6 1
2 7 9 6 1 4 5 3 8
6 1 5 3 8 2 9 7 4
Hard 2
3 9 1 4 6 5 8 2 7
7 6 8 2 3 1 4 5 9
5 4 2 7 9 8 6 1 3
1 5 7 9 4 6 3 8 2
4 8 6 1 2 3 7 9 5
9 2 3 8 5 7 1 4 6
2 1 7 4 8 3 5 6 9
3 5 4 6 9 2 1 7 8
8 6 9 5 7 1 4 3 2
Hard 3
9 7 2 8 1 6 3 5 4
4 8 5 9 3 7 2 1 6
1 3 6 2 4 5 8 9 7
5 9 3 7 2 8 6 4 1
6 4 8 1 5 9 7 2 3
7 2 1 3 6 4 9 8 5
9 6 8 5 3 1 4 7 2
1 4 2 7 8 6 3 6 9
5 3 7 4 2 9 1 5 8
3 7 9 2 5 8 6 1 4
4 5 1 6 9 7 2 8 3
8 2 6 1 4 3 5 9 7
6 1 3 9 7 2 8 4 5
7 8 4 3 6 5 9 2 1
2 9 5 8 1 4 7 3 6
TM
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F1_July_Fun_DE.indd 133
Los Angeles • Irvine • La Jolla • Palos Verdes • Westlake Village Santa Barbara • Salt Lake • New York • Miami • Las Vegas • Houston
6/3/15 4:34 PM
Fun!
Answers Stock Holders H E L D A R E A W A S H L A D D D I E A R A C K A N K A G E O F E M A C O C L A N F I R L C D Y E S
E A R N S
B O R N E O
Troop Carriers
E L D E S T
P A B E A A T H N S G S K O S O R I K E T
S I D I V I R Y E T T S H E R I N N C T S K E R D T E E S C H E R O L E T L E
E S H A M I R A N B I R D U N T I D A Y S P A K A N C O N G U S T E R S L A M D E L I S I R H E R
B R I G A S L O B
E R A S E A W E A R Y
C M C S
S I D
L O C O D H O K E Y
O L E O D A G R E E
M O R N
A G U A
C O R D E L I A A R G U E R
C R O C
D I P L O M A
O B O E S
L O B R O R O N A T I C A L B L C E S
Z I M A I N A N E N E O N
E S P N F L G O E W T Z E A I T D C A R H O O W
J E S U I T S
E T H N I C
S H A G
H O E A A G G R G Y C H H E E A V D E S L
S E E R M E I A V R I L
A L E E
S I M I
E D I T
Sudoku Warm-Up 1
5 7 6 3 1 9 8 4 2
4 8 3 2 7 6 9 1 5
2 1 9 4 8 5 7 6 3
1 5 8 9 6 7 3 2 4
Warm-Up 2
9 6 2 8 3 4 5 7 1
3 4 7 5 2 1 6 9 8
7 3 5 6 4 2 1 8 9
6 9 4 1 5 8 2 3 7
8 2 1 7 9 3 4 5 6
Easy 2
1 9 7 2 5 6 8 3 4
6 8 5 4 3 1 7 2 9
3 4 2 9 7 8 1 6 5
7 1 6 8 4 5 2 9 3
9 3 4 1 2 7 5 8 6
2 5 8 3 6 9 4 1 7
4 2 9 7 8 3 6 5 1
5 7 3 6 1 2 9 4 8
Warm-Up 3
Easy 1
Medium 1
Medium 2
8 6 1 5 9 4 3 7 2
Easy 3
2 6 8 4 9 3 5 1 7 Medium 3
4 3 2 5 7 9 8 1 6
6 9 7 8 4 1 2 5 3
1 5 8 2 6 3 9 4 7
8 4 9 3 5 2 7 6 1
Hard 1
2 1 3 7 9 6 4 8 5
7 6 5 1 8 4 3 9 2
5 8 4 6 2 7 1 3 9
9 2 1 4 3 5 6 7 8
3 7 6 9 1 8 5 2 4
8 3 4 5 7 9 2 6 1
2 7 9 6 1 4 5 3 8
6 1 5 3 8 2 9 7 4
3 4 7 5 6 1 8 9 2
1 9 5 8 2 7 3 4 6
6 8 2 1 4 9 7 3 5
4 5 3 7 8 2 9 6 1
7 1 9 6 3 5 2 8 4
8 2 4 3 5 6 1 7 9
9 7 6 2 1 8 4 5 3
5 3 1 9 7 4 6 2 8
Hard 2
3 9 1 4 6 5 8 2 7
7 6 8 2 3 1 4 5 9
5 4 2 7 9 8 6 1 3
1 5 7 9 4 6 3 8 2
4 8 6 1 2 3 7 9 5
9 2 3 8 5 7 1 4 6
2 1 7 4 8 3 5 6 9
3 5 4 6 9 2 1 7 8
8 6 9 5 7 1 4 3 2
9 4 5 2 6 8 1 3 7
3 2 6 9 7 1 5 4 8
8 7 1 3 4 5 6 2 9
6 9 3 8 1 2 7 5 4
7 8 4 6 5 3 2 9 1
5 1 2 4 9 7 8 6 3
2 3 7 5 8 9 4 1 6
1 6 9 7 2 4 3 8 5
4 5 8 1 3 6 9 7 2
3 7 9 2 5 8 6 1 4
4 5 1 6 9 7 2 8 3
8 2 6 1 4 3 5 9 7
6 1 3 9 7 2 8 4 5
7 8 4 3 6 5 9 2 1
2 9 5 8 1 4 7 3 6
Hard 3
9 7 2 8 1 6 3 5 4
4 8 5 9 3 7 2 1 6
1 3 6 2 4 5 8 9 7
5 9 3 7 2 8 6 4 1
6 4 8 1 5 9 7 2 3
7 2 1 3 6 4 9 8 5
9 6 8 5 3 1 4 7 2
1 4 2 7 8 6 3 5 9
5 3 7 4 2 9 1 6 8
134 southwest july 2015
F1_July_Fun_DE.indd 134
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MARKETPLACE
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F1 Marketplace_MR.indd 135
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Advertiser Directory business IBC
57
41
Dragon Products 877.783.5538 dragonproductsltd.com
Paul Fredrick 800.247.1417 paulfredrick.com
119
Pinto Ranch 800.393.8001 pintoranch.com
Center for Regenerative Medicine 305.866.8384 arthritisusa.net
12
ITI Manufacturing 888.855.2502 itimanufacturing.com
113
CloSYS closys.com
135
Quality Banner Company qualitysigndesigner.com
104105
Cook Children’s Hospital cookchildrens.org/southwest
76
Dr. Bassin Hair Restoration Center 855.234.HAIR orlandohairmd.com
i33
Karrass 323.866.3800 karrass.com
15
87
United Sorghum Checkoff Partners healthysorghum.com
San Antonio Shoemakers 877.782.7463 sasshoes.com
135
The Wartabater Company 800.645.0234 wartabater.com
123
i121
Thompson Cigars 800.216.7107 thompsoncigar.com
Dr. Yates, M.D. 312.261.0872 dryateshairscience.com
151
29
115
54, BC Asus Computer International 510.739.3777 usa.asus.com
Timepieces International, Inc. 877.550.9876 timepiecesusa.com
Home Care Assistance 702.204.1436 luvhca.com
13
Untuckit untuckit.com
Hotze Health & Wellness Center 888.504.3063 hotzehwc.com/southwest
113
consumer
46
Varidesk 800.990.0339 varidesk.com
Mdrive mdriveformen.com
107
Mazor Robotics mazorrobotics.com
135
White Walls 800.624.4154 whitewalls.com
109
Sarah Cannon fightingcancertogether.com
101
Watson Rounds Attorneys at Law 800.977.7577 watsonrounds.com
computers and communication
32
Boot Barn bootbarn.com
9
Bose bose.com
43
Deep Eddy Vodka deepeddyvodka.com
133
14
93
Elite Connections 800.923.4200 eliteconnections.com Fairchild & Co. 800.773.8123 fairchildjewelry.com Grand Canal Shoppes thegrandcanalshoppes.com
36–37 It’s Just Lunch 800.858.6526 itsjustlunch.com 124
MacNeil Automotive Products Ltd. 800.441.6287 weathertech.com
education 55
San Diego State University sdsu.edu
4–5
hotels, resorts, and conferences 77
UC San Diego ucsd.edu
Aloft Hotels alofthotels.com/wxyzbar
96
21
United Association of Veterans in Piping uavip.org
Atlantis Casino Resort & Spa 800.723.6500 atlantiscasino.com
35
129 128– 129
The University of New Mexico loboscape.unm.edu
Choctaw Casino Resort 888.652.4628 choctawcasinos.com
11
Chumash Casino 800.CHUMASH chumashcasino.com
79
Element by Westin elementhotels.com
75
Four Points by Sheraton fourpoints.com
51
Jeff Dunham at Planet Hollywood 800.745.3000 planethollywoodresort.com
25
Jersey Boys 800.745.3000 jerseyboysvegas.com
health and medical 19
Baylor Scott & White Health 1.844.BAYLOR1 baylorhealth.com/oneheart
117
Berman Skin Institute 800.367.5476 ehair.com
31
Miracle Mile Shops 888.800.8284 miraclemileshopslv.com
118
i121
OEO 800.553.2112 oeo.com
California Physical Therapy Association 800.743.2782 ccapta.org
103
Cancer Treatment Centers of America 800.615.3055 cancercenter.com
136 southwest july 2015
F2_Advertiser Directory_DE.indd 136
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ENTER 17
Mariah Carey at Caesars Palace Las Vegas thecolosseum.com
IFC–1 Maryand Live! 855.5MD.LIVE marylandlivecasino.com 38
Pineapple Hospitality 866.866.7977 staypineapple.com
99
Plaza Hotel & Casino 800.634.6575 plazahotelcasino.com
i121
Rodizio Grill rodiziogrill.com
74
Tilted Kilt tiltedkilt.com
travel 14
Clear Me clearme.com
52
Dallas Area Rapid Transit dart.org
122
Renaissance Club Sport Hotel renaissanceclubsport.com
Georgia Aquarium 404.581.4000 georgiaaquarium.org
56
Silver Legacy Resort & Casino silverlegacy.com
K1 Speed 888.K1.KARTS k1speed.com
135
95
Station Casinos sclv.com
Kids Fly Safe kidsflysafe.com
i121
49
Graton Resort & Casino 707.588.7100 gratonresortcasino.com
Merlin Group Madame Tussauds 702.862.7800 madametussauds.com
97
Stratosphere 800.99.TOWER skyjumplasvegas.com
73
Metropolitan Nashville Airport Authority 615.275.1600 flynashville.com
118
Victoria House 800.247.5159 victoria-house.com
131
94
real estate 27
GL Homes Valencia Lakes glhomes.com
6–7
K Hovnanian Homes khov.com/southwest
i121
Wild Horse Ranch 877.547.4332 whranch.com
restaurants
125
Midland CVB 800.624.6435 visitmidlandtexas.com
101
Nevada Museum of Art nevadaart.org
56
SuperShuttle 800.BLUEVAN supershuttle.com
125
The Parking Spot theparkingspot.com
91
Visit Reno Tahoe visitrenotahoe.com Voodoo Zipline at the RIO Hotel & Casino 702.388.0477 riolasvegas.com
i121
Best American Steakhouses 727.466.0433 bestamericansteakhouses. com
99
i121
Best of Italian 727.466.0433 bestofthebestitalian.com
adventure in omaha
135
Omaha Children’s Hospital 1.800.833.3100 childrensomaha.org/ orthopedics
83
Visit Omaha visitomaha.com
Fenton’s Creamery fentonscreamery.com
22, 23 Hard Rock Café hardrock.com 2–3
85
Landry’s 800.552.6379 landrysinc.com
F1_Advertiser Directory_MR.indd 137
TO WIN A Reno Getaway for Two
ENTER AT FACEBOOK.COM/SOUTHWESTMAGAZINE
( ONLY ONE ENTRY PER PERSON)
PACKAGE INCLUDES: • Two-night stay in a Luxury Tower room at Atlantis Casino Resort Spa, a AAA Four Diamond Award winner • Breakfast for two at Atlantis’ Toucan Charlie’s Buffet & Grille • A Rasul Ceremony for two in Spa Atlantis OFFICIAL RULES: No purchase necessary. A purchase does not increase your chances of winning. Entries must be received no later than midnight CDT, July 31, 2015 Sweepstakes is open to all legal U.S. residents who are 21 years and older. Employees of Pace Communications, Inc., Southwest Airlines, all sweepstakes sponsors and their immediate families are not eligible. The winner will be selected in a random drawing by Pace Communications, 1301 Carolina Street, Greensboro, NC 27401, on or about August 15, 2015 Only one entry per person is allowed. Odds of winning are dependent upon number of entries received. For a list of winners, send self-addressed, stamped #10 envelope to SOUTHWEST: THE MAGAZINE SWEEPS, Pace Communications, 1301 Carolina Street, Greensboro, NC 27401. The winner will be notified (by email or telephone). If the winner does not agree with the rules of the sweepstakes, or does not meet the requirements to be eligible to enter this sweepstakes, winner will be excluded as a possible prize winner. Federal, state and local taxes are the responsibility of the winner. Local taxes are the responsibility of the winner. Void where prohibited by law, and all federal, state and local laws apply. The winner will receive a 1099 IRS tax form. Promotional value $500 USD. Prizes are non-refundable, non-transferable, are not redeemable in cash, and may not be substituted. Restrictions may apply. No Southwest Airlines tickets are included in this sweepstakes. Acceptance of prize shall constitute winner’s agreement and consent to Sponsor’s and its designees’ use of any winner’s name, city, state, likeness, photo, avatar, and/or prize information in connection with this Sweepstakes for promotional, advertising or other purposes, in any manner, worldwide, in any and all media now known or hereafter devised, (including social media on the Internet), without limitation and without further payment, notification, permission or other consideration, except where prohibited by law.
6/5/15 10:29 AM
PRODUCTS AND SERVICES
How Can We Help? LEAVE IT TO ME Helen Lauvao, Customer Service Supervisor Business Select® fare: A1–A15 boarding, maximum Rapid Rewards® Points, Fly By® priority lane access (in select cities), and a free premium drink on day of travel. Cheers! EarlyBird Check-In®: We’ll automatically check you in, and you can get a better boarding spot. Southwest. com/earlybird Click ‘N Save®: Great travel deals in one email to save you time and money. Southwest.com/email
THANKS FOR FLYING Tony Roach, Marketing & Loyalty Rapid Rewards®: Any trip, any day. Get unlimited reward seats with no blackout dates. (All Rapid Rewards rules and regulations apply. Benefits apply to points transactions.) Southwest.com/jet
TRAVELING TODAY? Heather Wulfekuhle, Operations Mobile site and check-in: Book a trip, check in, see your flight status, and get your boarding pass, all in the palm of your hand. mobile.Southwest.com
WE CAN DO THAT Estefania Santiago, Customer Support & Services Southwest Vacations®: Build the trip that’s right for you, and cross another destination off your bucket list. Southwestvacations.com Hotels & rental cars: Get great low rates on hotel stays and car rentals online. Plus, earn Rapid Rewards Points. Southwest.com
138 SOUTHWEST JULY 2015
F1_swabob_kt.indd 138
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WELCOME ABOARD Veronica Tevelde, Flight Attendant Southwest® gift cards: No matter the occasion, a gift card is sure to please. Southwest.com/giftcard WiFi & inflight entertainment: Need to stay connected? Use your own device to surf the Web or enjoy one of our inflight entertainment options. (Fees may apply. Only available on WiFienabled aircraft.)
WE’LL GET IT THERE Shawn Scarberry, Cargo Agent Southwest Cargo : Ship your time-critical cargo where it needs to go with our Relentlessly Reliable® air cargo service. swacargo.com SM
ENJOY THE FLIGHT Michael Boos, Pilot Charters: Customize travel for your corporate meetings, conventions, or special events. Southwest.com/charter Group travel: Discounted fares mean the whole gang can come along. Southwest.com/groups Corporate travel: A dedicated sales team focused on customized corporate travel solutions. Southwest. com/corporatetravel
CAN I COME? Chimi the dog, World Traveler Pet fare: This little guy is too cute to leave at home! Bring your small dogs and cats onboard so they can enjoy a vacation, too. Southwest.com/pets
JULY 2015 SOUTHWEST
F1_swabob_kt.indd 139
139
6/1/15 3:21 PM
SPOTLIGHT
Stroke of Genius
A partnership with Adams Golf fits Southwest to a tee.
A FRESH FACE
Pro golfer Boo Weekley joined the Adams and Southwest golf tour as the team’s latest addition this year.
Harbour Town Golf Links in Hilton Head, South Carolina, provided the ideal setting for the renewal of a brand partnership between Southwest Airlines and Adams Golf. With pro golfers Aaron Baddeley and Jeff Overton (who are also Adams and Southwest Tour staffers) looking on, the sports company welcomed the newest member to the team, Boo Weekley. At a tailgate-style party adjacent to the picturesque 17th hole, featuring everything from barbecue and beverages to beanbag tossing
and country music, select invitees got to know the fun, engaging persona of Adams Golf and discovered why the company’s partnership with Southwest Airlines is a perfect fit. Many of our Customers love to play golf, and our relationship with Adams Golf allows us to connect those Customers to this important part of their lives. Throughout 2015, Adams Tour golf pros, personalities, and PGA professionals will serve as ambassadors for Southwest and Adams. During tournament play, they’ll carry golf bags that feature the two brands. And to get
Customers in the game, a forthcoming retail promotion at Golfsmith locations around the country will give golf enthusiasts the chance to enter to win Southwest Airlines Rapid Rewards Points prizes. Southwest is known for being a golfer-friendly airline. Golf bags fly free, and with more than 90 destinations in the United States, Mexico, and the Caribbean accessible via Southwest.com, the fairway is just a click away. While onboard, avid golf enthusiasts can stay connected with the Golf Channel, available on WiFiequipped flights through the free live TV offering on Southwest’s Inflight Entertainment Portal, courtesy of our partners at Chase Visa and Avis Budget Group. —Michelle Miller
140 SOUTHWEST JULY 2015
F1_spotlight_DE.indd 140
6/5/15 11:08 AM
FLIGHT SERVICE
Please abide by public announcements from Flight Attendants concerning electronic devices. En todos los casos, por favor rígete por los anuncios públicos y las solicitudes de los Sobrecargos con respecto a todos los aparatos electrónicos.
Inflight Entertainment
Flight Service
Permitted Pueden usarse dentro del avión
Permitted
Wifi
Always Permitted
Never Permitted
Small portable electronic devices Siempre puedes usar dispositivos Inflight Entertainmentelectrónicos portátiles y pequeños (PEDs) such as tablets, e-readers, and smartphones weighing less than (PEDs) tales como tabletas, lectores 2 pounds may be used in AIRPLANE electrónicos y teléfonos inteligentes mode at all times on domestic flights, que pesen menos de 2 libras en unless a Crew Member indicates modo AVIÓN en los vuelos domésotherwise. A small PED may be ticos, excepto si un Miembro de la Permitted Wifi Entertainment Flight Service held inInflight hand, attached to a person, Tripulación indique lo contrario. Inflight Entertainment Flight Service or placed in clothing or a seatback Puedes sujetar un PED pequeño pocket. Devices and accessories en la mano, llevarlo encimo, enla may not block access to the aisle. ropa o en un bolsillo en el respalLarge PEDs such as laptops weighing do delasiento. Los dispositivos y Permitted Always Permittedel Wifi must be stowed 2 pounds or more accesorios nopueden bloquear under theWifiseat or in an overhead acceso en el pasillo.Smart Los PEDs granMoviesbin Phones Permitted Always Permitted for taxi, takeoff, and landing. It is des como computadorasportátiles recommended that laptops be placed in a case when stowed under the seat. On international flights, Movies Smart Phones Pacemakers all PEDs must be turned off during taxi, takeoff, and landing at airports Tablets or Smartphones Tablets or E-readers Messaging Movies Smart Phones Pacemakers outside the U.S. and its territories. E-readers (in (in AIRPLANE Please use headphones for all audio AIRPLANE mode) mode) and video. Tabletas o lectoTeléfonos Messaging Tablets or E-readers Hearing Aids res electrónicos inteligentes (en modo AVIÓN) (en modo AVIÓN)Flight Inflight Entertainment Service
Movies
Messaging
Smart Phones
Pacemakers
Two-Way Radios
Tablets or E-readers
Hearing Aids
Electronic Cigarettes and Smoking Devices
Laptop Computers
TV
Remote-Controlled Toys
que pesen 2 libras o más deben de
Flight Service debajo del asiento o ser guardados
en los compartimentos superiores mientras el avión avanza por la pista, durante el despegue y el aterrizaje. Se recomienda que las computadoras portátiles se guarden en un Always Permitted estuche debajo del asiento.Never EnPermitted los vuelos internacionales, todos los PEDs deben permanecer apagados mientras el avión avanza por la pista, durante el despegue y el aterrizaje Never Permitted en aeropuertos fuera de los EE. UU. y susPacemakers territorios. Por favor usa auriculaTwo-Way Radios Never Permitted res para cualquier sonido o video.
Television or AM/FM Radio Receivers
NFL Redzone
Messaging
Inflight Entertainment
Laptop Computers Laptop Computers Permitted Inflight Entertainment Computadoras Permitted Flight Service portátiles Laptop Computers NFL Redzone
TV
Wifi
Inflight Entertainment
Wifi
TV
Flight Service
Inflight Entertainment
Tablets or E-readers
TV
Flight Service
Movies
Flight Service Smart Phones
Smart Phones Always Permitted
Hearing Aids Radios Two-Way
DVD/CD Players Reproductores de DVD/CD Electronic Cigarettes and Smoking Devices
Digital Cameras Cámaras Electronic Cigarettes and digitales Smoking Devices GPS Receivers Remote-Controlled Toys GPS
Always Permitted Always Permitted
NFL Redzone
Wifi
Movies
Hearing Aids Laptop Computers
Audio Players Aparatos de Two-Way Radios audio
Permitted Pacemakers
Pacemakers Never Permitted
Satellite Radio Radio por satélite Electronic Cigarettes and
VideoSmoking Devices Camcorders Videocámaras
Bluetooth Devices Remote-Controlled Toys Dispositivos Bluetooth
Never Permitted Flight Service Hand-Held Never Permitted
Electronic Remote-Controlled Toys Games Juegos electrónicos Television or AM/FM Radio Receivers portátiles Always Permitted
Television or AM/FM Radio Receivers
Never Permitted
Two-Way Radios
Two-Way Radios
Always Permitted Pueden usarse en todo momento dentro del avión
Wifi
Permitted
Television or AM/FM Radio Receivers
NFL Redzone
Never Permitted Electronic nerve stimulators and other implanted medical devices Permitted Always Permitted are also permitted. Dispositivos de Movies Messaging Flight Service estimulación eléctrica de los nervios Tablets or E-readers y otros aparatos médicos implantados Pacemakers Tablets or E-readers Messaging Smart Phones Pacemakers Pacemakers Two-Way Radios también son permitidos. Marcapasos
Permitted
Always Permitted
Wifi
Movies
Smart Phones
Flight Service Movies
Smart Phones
Permitted
Tablets or E-readers Always Permitted
Always Permitted TV
Pacemakers
Messaging
Never Permitted Laptop Computers
Never Permitted
Smart Phones
Hearing Aids
Hearing Aids Radios Hearing Aids Two-Way Aparatos para sordos Two-Way Radios
Tablets or E-readers
Electric Shavers Rastrillo Pacemakers eléctrico Electronic Cigarettes and Smoking Devices
Electronic Cigarettes and Electronic Smoking Devices Watches Relojes electrónicos Hearing Aids
Never Permitted Nunca pueden usarse dentro del avión
Hearing Aids Never Permitted
Remote-Controlled Toys
Electronic Cigarettes and
NoiseCanceling Two-Way Radios Headphones Auriculares que aislan el ruido
Electronic Cigarettes and Smoking Devices
Smoking Devices Laptop Computers Remote-Controlled Toys TV Tablets or E-readers Hearing Aids Electronic Cigarettes and Devices capable of transmitting data, Smoking Devices unless otherwise noted, are never permitted. Nunca son permitidos Messaging Tablets or E-readers Hearing Aids Electronic Cigarettes and Smoking Devices los dispositivos con capacidad para TV Laptop Computers Remote-Controlled Toys Television or AM/FM Radio Receivers NFL Redzone Smart Phones Pacemakers Two-Way Radios Two-Way Radios Electronic Television or Remotetransmitir datos, excepto que se (Walkie-Talkies) Cigarettes and AM/FM Radio Controlled Toys Laptop Computers Remote-Controlled Toys Pacemakers Two-Way Radios especifique lo contrario. or Scanners Smoking Devices Receivers Juguetes de Radios emisoCigarrillos Televisión o Receivers control remoto or AM/FM Radio NFL Redzone Laptop Computers Remote-Controlled ToysTelevision TV res/receptores electrónicos y radios de AM/ TV Laptop Computers Remote-Controlled Toys (walkie-talkies) dispositivos para FM Television or AM/FM Radio Receivers NFL Redzone fumar Tablets or E-readers Hearing Aids Electronic Cigarettes and
Messaging
Hearing Aids
Electronic Cigarettes and Smoking Devices
Television or AM/FM Radio Receivers
Smoking Devices
Television or AM/FM Radio Receivers
NFL Redzone
Television or AM/FM Radio Receivers
NFL Redzone Remote-Controlled Toys
Laptop Computers
CREW INTERFERENCE Federal law prohibits any Passenger from assaulting, threatening, or intimidating a Crew Member or interfering with a Crew Member’s duties. La ley federal prohíbe que los pasajeros asalten, amenacen o intimiden a los Miembros de la Tripulación o que interfieran con los deberes de un Miembro de la Tripulación. DISABILITY ASSISTANCE Southwest Airlines offers assistance to Customers with disabilities upon request. Southwest Airlines siempre ofrece asistencia para sus clientes con discapacidades que lo pidan. ELECTRONIC DEVICES Cellphones and pagers may be used at the gate and after landing. Los teléfonos y localizadores pueden ser usados en la puerta y después de aterrizar. CARRYON BAGGAGE Customers are limited to one (1) bag per person, plus one (1) additional personal item. El límite es de una (1) maleta por persona y un (1) artículo personal. LOST AN ITEM ONBOARD A FLIGHT? Visit the Customer Service page on Southwest.com to report a lost item. Visita la página de Servicio al Cliente en Southwest.com para reportar un objeto perdido. PETS All pets must stay inside their carriers and under the seat for the duration of the flight. Todas las mascotas deben permanecer dentro de sus jaulas y debajo del asiento durante todo el vuelo. ALCOHOLIC BEVERAGES Customers are prohibited from consuming alcoholic beverages not purchased onboard. Alcoholic beverages will not be served to anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Se prohíbe que los Clientes consuman bebidas alcohólicas si no fueron compradas a bordo. No serviremos bebidas alcohólicas a las personas menores de 21 años de edad. Nos reservamos el derecho de negar la venta de bebidas alcohólicas a cualquier persona. PERSONAL DEVICES Unapproved personal devices (e.g., Knee Defender, infant slings) may not be attached to any part of the aircraft. Dispositivos personales no aprobados (por ejemplo, “defensor de rodillas”, manta portabebés) no pueden sujetarse a cualquier parte de la aeronave.
Remote-Controlled Toys
JULY 2015 SOUTHWEST
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Television or AM/FM Radio Receivers
Television or AM/FM Radio Receivers
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COMMUNITY OUTREACH
Wide Urban Spaces
Southwest Airlines brings placemaking to Baltimore.
GAME ON
Supersize chess is one of many activities at the plaza.
If you’ve ever been to the Inner Harbor in Downtown Baltimore, you’ve likely walked down Pratt Street. With shops, stores, restaurants, and apartments along the water’s edge, this thoroughfare functions as Baltimore’s Main Street. But it was designed before the downtown area was a major tourist destination and doesn’t always feel accessible to pedestrian traffic. The area is now the city’s fastest growing neighborhood. Part of my job as vice president of communications for the Downtown Partnership of Baltimore is to tackle the challenge of making a five-lane roadway with extremely wide sidewalks feel safe and welcoming to hundreds of thousands of Baltimore residents and visitors. In 2014, the Downtown Partnership of Baltimore was selected as a grant recipient for the Southwest Airlines Heart of the Community program. Through this program, our organization has worked hand in hand with the Project for Public Spaces to bring “placemaking,” a movement dedicated to reimagining and revitalizing public spaces, to downtown Baltimore. From holding public planning sessions and selecting new outdoor furniture to partnering on innovative public art engagements with institutions like the Baltimore Museum of Art, our local residents have been involved with the vision for a plaza at Pratt and Light streets from the beginning. We officially opened the plaza this past April, and what was once a busy street is now a vibrant gathering place. Visitors can now stop and take in performances by local groups, enjoy a food-truck meal, or simply relax in the plaza’s garden area. In so many ways, the space has helped bring our community together. I’m grateful for the Southwest Airlines Heart of the Community program, which has been instrumental in the transformation of both the plaza and the entire downtown community. Not only has it afforded our organization new possibilities, it has also changed my city for the better. —Mike Evitts
WHAT IS PLACEMAKING?
This emerging movement seeks to reimagine and revitalize underutilized public spaces, serving as a catalyst for building sustainable, healthy, inclusive, and economically viable neighborhoods. Now in its third year, the Southwest Airlines Heart of the Community Program seeks to bring placemaking to important public spaces across the airline’s route map. Working alongside the nonprofit Project for Public Spaces, the program has impacted 13 projects in cities across the country. To learn more, visit pps.org/ heart-of-the-community.
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INTERNATIONAL TRAVEL
BEVERAGES
Customs & Immigration 1
FORM APPROVED OMB NO. 1651-0009
19 CFR 122.27, 148.12, 148.13, 148.110,148.111, 1498; 31 CFR 5316
Each arriving traveler or responsible family member must provide the following information (only ONE written declaration per family is required). The term “family” is defined as “members of a family residing in the same household who are related by blood, marriage, domestic relationship, or adoption.” 1 Family Name
First (Given) 2 Birth date
Middle Month
Day
Year
3 Number of Family members traveling with you 4 (a) U.S. Street Address (hotel name/destination
(b) City
6 Passport number 7 Country of Residence 8 Countries visited on this
trip prior to U.S. arrival
11 I am (We are) bringing
(a) fruits, vegetables, plants, seeds, food, insects: (b) meats, animals, animal/wildlife products: (c) disease agents, cell cultures, snails: (d) soil or have been on a farm/ranch/pasture:
12 I have (We have) been in close proximity of livestock:
Yes
No
Yes Yes Yes Yes Yes
No No No No No
Yes
No
Yes
No
(such as touching or handling)
13 I am (We are) carrying currency or monetary instruments
over $10,000 U.S. or foreign equivalent:
(see definition of monetary instruments on reverse)
14 I have (We have) commercial merchandise: (articles for sale, samples used for soliciting orders, or goods that are not considered personal effects)
15 RESIDENTS—the total value of all goods, including commercial merchandise
I/we have purchased or acquired abroad, (including gifts for someone else, but not items mailed to the U.S.) and am/are bringing to the U.S. is: $ VISITORS—the total value of all articles that will remain in the U.S., including commercial merchandise is: $
Read the instructions on the back of this form. Space is provided to list all the items you must declare. I HAVE READ THE IMPORTANT INFORMATION ON THE REVERSE SIDE OF THIS FORM AND HAVE MADE A TRUTHFUL DECLARATION.
Date (month/day/year)
CBP Form 6059B (04/14)
for passengers coming from abroad
1 Name(s) Nationality
• Omission to declare whether coming in or out of the Mexico´s customs amounts of cash, in domestic or foreign checks, payment orders or any other documents receivable in an aggregate amount exceeding the equivalent of 10,000 US dollars or its equivalent in domestic or foreign currency, which action will be punishable with a fine of 20 to 40% of the exceeding amount and the corresponding criminal penalties will be applied. • Introduction into or extraction of goods from Mexico, using deceitful methods to hide items, when their imports or exports is prohibited, restricted or because foreign trade duties must be paid, will be punishable with fines ranging, to 70 or 100%, of the commercial value of merchandise. • Omission of the total or partial payment of foreign trade duties. When failure consist of only a duty omission and the goods do not exceed 3,000 US dollars or its equivalent In domestic or foreign currency, the penalty will consist of up to 116% of the commercial value of the items. Once the duties have been paid, the Customs Authority will make the items available to the passenger. • If the corresponding documentation required by the Customs Law prove that the merchandise was properly submitted for proper customs procedures in order to enter the country, is not exhibited, a precautionary seizure of the non declared goods as well as the corresponding vehicle, in case the passengers entered the country by land, will proceed. • For non declared items which do not comply with regulations and restrictions other than duties, abandonment can be declared once the corresponding fine is paid.
Issue on 2013. Please look up for changes in this information when you are visiting us again at customs desk or at www.aduanas.gob.mx
sat.gob.mx
aduanas.gob.mx
U.S. Customs Declaration Form*
Who must complete this form: • All Passengers (or one Passenger per family with the same address) bound for the U.S. How to complete this form: • Complete before arrival in the U.S. • Write in English, in capital letters. • Be sure to include the street name and number, city, and state of your address in the U.S. • If you are transiting through the U.S., you may write TRANSIT and your final destination country. • Lines 5 and 6 may be left blank if not using a passport. • On Line 9, enter WN for Southwest, followed by your specific flight number. • Please read both sides of the declaration. • Sign at the “X.”
Mexican Customs Declaration Form
Who must complete this form: • All Passengers (or one Passenger per family with the same address) on flights bound for Mexico. How to complete this form: • Complete sections 1–6. • Once completed, sign and date the form.
Dewar’s® Scotch Jack Daniel’s® Wild Turkey® Tanqueray® Gin
• Bacardi® Rum • Baileys® Irish Cream • Finlandia® Vodka
Please read the instructions prior to filling this form: Every passenger or head of household must provide the following information. Last name(s)
PAYMENT OF DUTIES
Mexican laws establish among others the following penalties and sanctions related to the importation of goods into the country:
• • • •
Welcome to Mexico
Passengers may import items to their personal baggage without requiring the services of a customs agent by paying a global rate of 16%, provided that the total amount, excluding the duty free exemption, does not exceed 3,000 US dollars or its equivalent in domestic or foreign currency as long as an invoice, proof of payment or any other document that proves the commercial value of the items is provided.
INFRACTIONS AND SANCTIONS
9 Airline/Flight No. or Vessel Name 10 The primary purpose of this trip is business:
Signature
During the vacation periods of Holy week, summer and winter, Mexican Nationals entering the country by land may import, under duty exemption, items of up to 300 US dollars or its equivalent in domestic or foreign currency provided that such people do not live along the border strip or border region. The starting and ending dates of such periods can be consulted directly with customs personnel or at www. aduanas.gob.mx.
Liquor $5
3
Customs Declaration
2. Free of duty imports: passengers entering the country by sea or by air may import goods of duty, additional to their personal baggage, as long as they prove their value with an invoice or receipt and such amount does not exceed 300 US dollars or its equivalent in domestic or foreign currency or 75 US dollars when the entry is by land. Alcoholic beverages, shredded tobacco or automobile fuel cannot be imported as part of the duty free exemption.
• Duties can be paid using the form “Pago de contribuciones al comercio exterior” (Foreign trade tax payment). • The total value of computer equipment, added to the rest of the items above cannot exceed 4,000 US dollars or its equivalent in domestic or foreign currency. • Items subject to compliance, regulations other than payment of duties (permits, certificates, and notifications) cannot be imported. • In order to determine the tax basis, the duty free exemptions mentioned in number 2 could be deducted from the value of the items.
(c) State
5 Passport issued by (country)
2
This Space For Offical Use Only
Customs Declaration
Cheers!
Date of birth
Day
Month
Year
Beer $5
Wine $5
• Bud Light® • Miller Lite® • Dos Equis® Special Lager • Leinenkugel’s® Summer Shandy • Fat Tire®
• Hacienda Chardonnay • Carmenet Cabernet Sauvignon
Passport number
2
VISITORS T Number of days you will stay in Mexico RESIDENTS OF MEXICO Number of days you stayed abroad
3
Number of family members traveling with you Number of luggage pieces (bags and packages) you bring with you Missing luggage or luggage to be imported by cargo (pieces) (See Notification 1 of this form)
4 MEANS OF TRANSPORTATION Mark with an X the means of transportation Maritime Vessel No.
Ground Transport No.
Air Flight No.
5 Carrying money in cash, receivables or a combination of both is legal; however, not declaring the total amount when more than the equivalent of 10,000 US dollars is carried may be subject to administrative or criminal penalties. Are you carrying amounts in cash, documents receivable (checks, promissory notes, payment orders, etc.) or a combination of them, the combined total of which exceeds 10,000 US dollars or their equivalent in national or foreign currency?
No If you have answered Yes, please declare the total amount in US dollars
Yes
$
If you answer Yes, you must also fill out the “Declaración de internación o extracción de cantidades en efectivo y/o documento por cobrar” (Customs Declaration for the import/export of cash, receivables or equivalent documents), which you can request from the customs personnel in charge at the entry ports to Mexico or download it from the Customs Internet Site: www.aduanas.gob.mx
Mexican Immigration Form
Who must complete this form: • All Passengers (including children) who are not citizens of Mexico, on flights bound for Mexico. How to complete this form: • Complete sections 1–14 on the top portion of the form and sections 1–10 on the bottom portion of the form. • Once completed, sign and date the top portion of the form. • Sections on the form titled “USO OFICIAL” are for use by Mexican Immigration officials and should not be filled out by Passengers. What to do with this form: • The form will be separated as Passengers proceed through Mexican Customs. • Make sure to retain the bottom portion of the form, which serves as your visa while in Mexico. It must be surrendered at time of checkin for your return flight. Passengers unable to present this form at time of departure will be fined by Mexican Immigration. * Go to cbp.gov to download, fill out, and print this form before your next international flight.
Complimentary Beverages • • • • • • • • • • • •
Coca-Cola® Coke Zero™ Diet Coke® Sprite® Sprite Zero™ Dr Pepper® Diet Dr Pepper® Seagram’s® Ginger Ale Seagram’s® Tonic Water Seagram’s® Seltzer Water Tomato Juice Mr & Mrs T® Bloody Mary Mix
• Minute Maid® Cranberry Apple Cocktail • Minute Maid® Orange Juice • Minute Maid® Apple Juice • LIFT® Coffee* • Decaf Coffee* • Tea • Hot Chocolate • Noncarbonated Purified Drinking Water * Creamer available
Valid Southwest Airlines Rapid Rewards® drink coupons, as shown here, are printed with expiration dates and the Member’s (or issuing group’s) name. Business Select® drink coupons are valid for same-day use only. Valid Rapid Rewards and Business Select drink coupons will be accepted onboard for beer, wine, and liquor.
Recycling
We’re happy to take care of any recyclable items, including plastic bottles, coffee cups, newspapers, and food containers.
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INFLIGHT ENTERTAINMENT PORTAL
Sky-high Entertainment
WiFi. Games. Messaging. Music. We have enough options to get you across the country and back. Follow the steps below to find out how you can access our entertainment portal. 1. Pick your inflight entertainment. 2. Connect your device by following our instructions. 3. Enjoy!
Beats Music
Movies$
Flight Tracker
Southwest.com
Free Live TV
WiFi$
We love music just as much as you do. Enjoy the Beats Music streaming service, because everyone’s trip deserves its own soundtrack.
Do you have enough time to squeeze in one more episode of free live TV before you land? Find out here.
You never have to miss a show with free live TV and On-Demand. It’s just like your living room—except we’ve got recliners.
This plane is the best place to watch a movie. Why? Because we won’t charge you for the snacks.
Yep, we’ve got an inflight concierge, too. Make your hotel and car reservations on Southwest.com, all from your window seat.
When you’re 30,000 feet up in the air, the world below keeps moving! Explore your favorite websites and check your email by connecting to our WiFi.*
Messaging$
Send your friends and family notes from above the clouds with our inflight messaging service.
Pricing information can be found on the Inflight Entertainment Portal. * In order to provide a top-notch WiFi experience, we prohibit access to certain high-bandwidth applications and websites, including Netflix, HBO Go, and VoIP. We also prohibit access to certain obscene or offensive content.
Free Live TV compliments of Southwest Airlines Rapid Rewards Credit Card, for a limited time, where available. Android is a trademark of Google Inc. Beats Music available only on WiFi-equipped aircraft for a limited time.
PHOTOGRAPHY BY BRAND NEW IMAGES/GETTY IMAGES
$
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Getting Connected Getting Connected Getting Connected
Getting Connected
............................... ..... ............................... ............................... ..... ............................... ............................... ..... ...............................
.. ....... ....... ... ...
To connect to our entertainment portal, follow the instructions below.
Android Devices Android Devices TM
Android Devices Android Devices �......................... ....................... ..................... ..... .... �......................... ....................... ..................... .....
....
1. Getting started is simple. Go to Settings and put your device in �......................... ....................... ..................... ..... .... �...�.......�.... ..... ........................... ..................... �...�.......�.... ..... ........................... ..................... Airplane Mode. .
.......SouthwestWiFi. .�...�.......�.... .......SouthwestWiFi. ..... ........................... .....................
2. Remember: Airplane Mode deactivates your WiFi. Turn WiFi back on . .......SouthwestWiFi. and select SouthwestWiFi. 3. Once connected, launch your Internet browser.
..... ........... ..... .. ......... ............ .. .........
southwestwifi.com southwestwifi.com
4. If you’re notsouthwestwifi.com automatically directed to our portal, just navigate knWhoconnecting Who knew could be so easy? at 30,000 feet. feet. kn knew connecting could be soEspecially easy? Especially at 30,000 to southwestwifi.com in your browser.
kn Who knew connecting could be so easy? Especially at 30,000 feet.
Who knew connecting could be so easy? Especially at 30,000 feet.
iOS Devices iOS Devices iOS Devices 1................................................................. 1.................................................................
iOS Devices 1.................................................................
2.. .......................................................SouthwestWiFi.. 1. To get things going, go to Settings and turn on Airplane Mode. 2.. .......................................................SouthwestWiFi.. 2.. .......................................................SouthwestWiFi..
............................................. 2. Go 3.. back to Settings Menu, turn on WiFi, and select SouthwestWiFi. 3..the .............................................
..�. ....�. ...�. .... ....�.
3.. ............................................. 3. Once launch your Internet browser. 4. connected, 4. southwestwifi.commmmmmmmmmmmmmmmmm southwestwifi.commmmmmmmmmmmmmmmmm
4. 4. If you’re not automatically directed to our portal, just navigate southwestwifi.commmmmmmmmmmmmmmmmm BelieveBelieve us, it really that easy. to southwestwifi .com in your browser. us, itisreally is that easy.
....
Believe us, it really is that easy.
Believe us, it really is that easy.
Laptop Computers Laptop Computers
Laptop Computers 1...................................................................................... 1...................................................................................... . ................................. .1...................................................................................... ................................. Start out by clicking the WiFi network icon ( or ) in the notification . ................................. bar 2.. on.................................SouthwestWiFiiiiiiiiiiiiiiiiiiiiii your home screen. 2.. .................................SouthwestWiFiiiiiiiiiiiiiiiiiiiiii
Laptop Computers
ree) ... ree) .�.........
1.
....... ............ .�......... ............
2.. .................................SouthwestWiFiiiiiiiiiiiiiiiiiiiiii 2. Select the3.. best WiFi in the sky, SouthwestWiFi, and then click Connect. 3.. ............................................. ............................................. 3.. ............................................. 3. Once launch your Internet browser. 4. connected, 4. southwestwifi.comm southwestwifi.comm
4. automatically directed to the portal, just navigate 4. If you’re not southwestwifi.comm Now sitNback, and enjoy showa–show or movie. to southwestwifi .com .com. ow sitrelax, back, relax, andaenjoy – or movie. Now sit back, relax, and enjoy a show – or movie.
Now sit back, relax, and enjoy a show—or a movie. More Information
1. Content and services are offered on WiFi-enabled aircraft only. We More Information More Information cannot guarantee that connecting flights will be WiFi-enabled. More Information 1.................................................................................................................. 1.................................................................................................................. .
................ .1.................................................................................................................. ................ 2. Service on flights to/from destinations outside the contiguous U.S. may
. ................ not currently be available for the entire flight. 2.. ................................................................................................................... 2.. ................................................................................................................... 3.
2.. ................................................................................................................... 3. Movies and select TV content require download of the free Onboard 3. 3.
Player app.
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Rapid Rewards. The name says it all. ®
What makes Rapid Rewards so great? With unlimited reward seats and no blackout dates, you can fly any day of the year, and if a seat’s available, it’s yours! Plus, your points won’t expire*. When you reach tier status, you’ll enjoy the same great benefits of Rapid Rewards, along with a whole lot more!
A-List tier benefits
A-List Gary Kelly 378076624 Valid thru:
12/15
A-List Preferred
• Priority boarding • Fly By® Priority Checkin and Security Lane access** • 25% point-earning bonus Southwest.com/ ALstatus
Gary Kelly 378076624 Valid thru:
12/15
A-List Preferred tier benefits
Companion Pass
All the benefits of A-List, plus: • 100% point-earning bonus • Free Inflight WiFi (when available) Southwest.com/ ALPstatus
Gary Kelly 378076624 Valid thru:
12/15
Companion Pass status
Earn Companion Pass and you can choose one person to fly free***with you for an entire calendar year! Southwest.com/ CPstatus ***Does not include taxes and fees from $5.60 one-way.
Make your points go further.
You can earn rewards faster with the Rapid Rewards Points Center. Buy points for yourself, give them as a gift, or transfer points from your Rapid Rewards account to another—all from one location. Visit Southwest.com/pointscenter to get started.
Earn even faster with the Rapid Rewards Credit Card. PREMIER CARD EXCLUSIVE BENEFITS: • Earn 2 points per $1 spent on Southwest Airlines purchases made directly with the airline. • Earn 2 points per $1 spent on Rapid Rewards Hotel and Rental Car Partner purchases. • Earn 1 point per $1 spent on all other purchases. • Earn 6,000 bonus points after your Cardmember Anniversary. • Redeem points for International flights, cruises, hotel stays, rental cars, gift cards, and access to exclusive events. Visit Southwest.com/applytoday to learn more. *Benefits apply to points transactions. Points don’t expire as long as you have flight or Partner earning activity every 24 months. **For a complete list of available Fly By locations, visit Southwest. com/flyby. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. ©2015 Southwest Airlines Co.
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Enroll now!
It’s free and easy to join Rapid Rewards! Sign up now at Southwest.com/enroll.
Earn more points when you visit our Partners. Hotels Receive up to 750 points per qualifying stay.**** Visit Southwest.com/hotels to earn now.
Radisson Blu Radisson® Country Inns & Suites By CarlsonSM Park Inn by Radisson Park Plaza®
Ascend Hotel Collection Comfort Inn Comfort Suites Quality Sleep Inn Clarion Cambria Suites MainStay Suites Suburban Econo Lodge Rodeway Inn
Park Hyatt® Andaz® Grand Hyatt® Hyatt Regency® Hyatt Place™ HYATT House™ Hyatt Zilara Hyatt Ziva Hyatt Centric™
Earn from 1,000 to 5,000 points per night for every hotel stay booked through Rocketmiles. Visit rocketmiles.com/southwest to earn now.
Rental Cars Receive 600 points per qualifying rental. Visit Southwest.com/car-rentals to earn now.
JW Marriott® EDITION® Autograph Collection® Hotels Renaissance® Hotels Marriott® Hotels Courtyard by Marriott® Gaylord Hotels® Marriott Executive Apartments® SpringHill Suites by Marriott® Fairfield Inn and Suites by Marriott® Residence Inn by Marriott® TownePlace Suites by Marriott® Marriott Vacation Club® Moxy Hotels® AC Hotels by Marriott® Protea Hotels®
Bellagio® ARIA™ Vdara™ MGM Grand® The Signature at MGM Grand® Mandalay Bay® Delano Las Vegas The Mirage® Monte Carlo™ New York-New York® Luxor® Excalibur®
Aloft® Element® Four Points by Sheraton® Le Meridien® Luxury Collection® Sheraton® St. Regis® W Hotels® Westin®
Home & Lifestyle Earn points when you sign up for qualified electric service plans in participating states. Visit Southwest.com/energy. Energy Plus services CT, IL, MA, MD, NJ, NY, OH, and PA. Reliant and Everything Energy TX.
Shop & Dine
Specialty
Earn 3 points per $1 spent. Join Rapid Rewards Dining for free today at rapidrewardsdining.com. Rapid Rewards Members can earn 1,000 points per order of $29.99 or more. Visit 1800flowers.com/rapidrewards.
Earn points for sharing your opinions with e-Rewards. Visit e-rewards.com/southwest to join now. Earn points for reading and responding to marketing messages. Visit e-miles.com/swapartner to get started. Earn points by taking online surveys with Valued Opinions. Learn more at www.valuedopinions.com.
Earn Rapid Rewards Points for shopping with many of your favorite online retailers! Visit rrshopping.southwest.com to learn more. Earn up to 22 points per $1 spent on tickets to your favorite sports, concert, and theater events. Visit scorebig.com/southwest to get started.
Ground Transportation Receive up to 300 points for qualified travel to and from participating airports.
****Potential to earn additional points depending on applicable promotion. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. ©2015 Southwest Airlines Co.
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TERMINAL MAPS
International Connections
For departure times and gate numbers, check airport monitors or ask a Gate Agent. Atlanta (ATL)
Baltimore (BWI)
Chicago (MDW)
Denver (DEN)
Milwaukee (MKE)
Orlando (MCO)
Domestic North Terminal and International Terminal
Main Terminal, between Concourses A and C
Main Terminal
Main Terminal
Main Terminal
Terminal A
DOMESTIC DEPARTURES
Concourse C
Concourses A, B, and C
Concourses A and B
Concourses A and C
Concourse C
Airside 2
INTERNATIONAL DEPARTURES
Concourse C
Concourses A, B, and C
Concourse A
Concourses A and C
Concourse C
Airside 2
From Nassau and Oranjestad: Concourse C
From Cancún, Montego Bay, and Punta Cana: Concourse E
Concourse A
Concourse A
International Arrivals Building
Main Terminal
Main Terminal
For arrivals from Cancún: Main Terminal
TICKET COUNTERS
INTERNATIONAL ARRIVALS
RECHECK LOCATION
From other destinations: Concourse F
Concourse F
From other destinations: Concourse A, B, or C For arrivals from Cancún, Montego Bay, and Punta Cana: Concourse E
From Montego Bay: Airside 1 or 4 From other destinations: Airside 2
For arrivals from Montego Bay: Airsides 1 and 4
Connecting to an International Flight • Go directly to the Southwest departure gate.
• Checked bags will be transferred automatically.
• You should not have to leave the secure part of the airport.
Connecting from an International Flight • Depending on point of departure, Customers may have to clear U.S. Immigration before collecting checked baggage from the baggage carousel. • You will then proceed through customs to clear checked and carryon baggage. • Customers traveling from some countries go through the customs process before returning to the United States.
• If you have checked baggage, proceed to the Southwest recheck desk or ticket counter to check your bags for the final portion of your trip. • Customers traveling internationally into the United States with a connecting flight may carry liquids in carryon baggage, provided they were purchased in duty-free shops and placed in secure, tamper-evident bags.
• Proceed to your departure gate. If you do not have a boarding pass for your connecting flight, you must obtain one at the ticket counter or at kiosks near the Southwest recheck desk before proceeding to your gate.
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Hartsfield–Jackson Atlanta International Airport (ATL) International Terminal Lower Level
Domestic North Terminal
MARTA Station
Baltimore-Washington International Thurgood Marshall Airport (BWI)
Orlando International Airport (MCO)
Lower Level
Level 2
Terminal A Level 3
Main Terminal
Terminal B
International Arrivals International Arrivals
Midway International Airport (MDW) Lower Level
Main Terminal
General Mitchell International Airport (MKE) Main Terminal
Lower Level
Lower Level
Denver International Airport (DEN)
Main Terminal
Level 5
Level 5 Level 6
Level 6
Lower Level
Legend Southwest Gates and Counters Security Baggage Claim Ticket Counter Concourse designation
Level 5
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ROUTE MAP
Where We Fly PACIFIC TIME
MOUNTAIN TIME
SEATTLE/TACOMA
CENTRAL TIME
SPOKANE
EA
PORTLAND
BOISE
MINNEAPOLIS/ ST. PAUL
GRAND RAPIDS
FL
MILWAUKEE RENO/TAHOE
DES MOINES
SALT LAKE CITY
SACRAMENTO OAKLAND SAN FRANCISCO (SFO) SAN JOSE
CHICAGO (MIDWAY)
A C
OMAHA INDIANAPOLIS DAYT
DENVER KANSAS CITY
ST. LOUIS
LOUISVILLE
LAS VEGAS WICHITA BURBANK LOS ANGELES (LAX)
ONTARIO
ALBUQUERQUE
ORANGE COUNTY
NASHVILLE TULSA
AMARILLO
SAN DIEGO
OKLAHOMA CITY PHOENIX
LITTLE ROCK
LUBBOCK
TUCSON
MEMPHIS
BIRMINGHAM DALLAS (LOVE FIELD)
EL PASO
MIDLAND/ODESSA
AUSTIN HOUSTON (HOBBY) SAN ANTONIO
PENSACOLA
PA
NEW ORLEANS
CORPUS CHRISTI
FT.
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You’re on Your Way
MEXICO CITY BELIZE CITY*
You can get to a number of other cities via Southwest destinations. Travel to Santa Fe via Albuquerque, Palm Springs via Ontario, Galveston via Houston, and more. While we fly nationwide, service between some cities/airports is not offered. Be sure to check our flight schedule. * Service to Belize City, Belize, begins October 15, 2015. Service to Liberia, Costa Rica, begins November 1, 2015. (Subject to foreign government approval.)
150 SOUTHWEST JULY 2015
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“Tw T o ye Tw y ars r ago I board rs r ed rd a Southwest® fl f ig i ht that changed my life f .” fe
EASTERN TIME ATLANTIC TIME
– Wi W ll Reid, d Cincinnati d, Franchise Owner
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BALTIMORE/WASHINGTON (BWI) WASHINGTON, D.C. (DULLES) WASHINGTON, D.C. (REAGAN NATIONAL)
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Like you, I saw an advert r isement rt for Home Care Assistance. T o months later I bought Tw a franchise and now I am a Million Dollar Club Home Care Assistance franchise owner.
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Southwest proudly serves more than 90 destinations. Book your next trip on Southwest.com.
TAMPA FT. MYERS/NAPLES
WEST PALM BEACH
Over the past two years, my business has helped Cincinnati seniors live happier, r healthier r, lives at home, and provided family members peace of mind knowing their loved ones are receiving the highest caliber of care. In addition to creating hundreds of jobs in my community, y I have als y, l o ls created a great fu f ture fo f r me and my fa f mily l . I am ly so excited about all that Home Care Assistance has to off f er, ff r and the demand for r, quality in-home senior care is so high, that I just secured my second territory. Make today the day that your life changes for the better and start on the path to being your own boss.
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This advertisement is not an off f ering; an ff off f ering can onlyy be made by a prospectus ff filed with the refferenced state, which filing does not constitute approval. *See our Item 19 for more information.
6/8/15 8:56 AM
One Question
Judy Greer, My husband and I have gotten really into taking long walks on the weekends—like, really long walks. Recently, a friend invited us to his place for a party. That Saturday morning we woke up at our house in Larchmont Village and decided to spend the day walking the 16 miles to his house in Encino. Basically it was the longest pub crawl of all time, and it was so fun. We stopped at bars and got grilled cheeses and drank IPAs. It took us about six hours. We’re not trying to prove anything or be rugged or sporty at all. The goal is just to hang out and see the city on our feet rather than through a car window. The second season of Judy Greer’s show Married premieres July 16 on FX.
PHOTOGRAPHY COURTESY OF FX NETWORKS
what is one of your fondest memories?
152 southwest july 2015
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Digital Extras
VIEW: Looking Sharp Last month, several readers took a stab at our swordfish origami. Check out our favorites.
WATCH: The Start of Something Blue Find out what inspired the denim-clad founders of imogene + willie to begin making jeans.
WATCH: Zip-a-Dee-Doo-Dahhhhh!
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RESTAURANT OF THE MONTH
ITALIAN RESTAURANT • WINE BAR
Las Vegas, NV FERRARO’S RESTAURANT - WINE BAR 4480 Paradise Rd. (Across from Hard Rock Hotel) - 702.364.5300 Italian family-owned and operated for over 25 years. 1200 wine labels. Wine Spectator Best Award of Excellence, 2015. Open Table Winner Diner’s Choice, 2015. DiRoNA 5 Diamond Award award 11 consecutive years, 2004-2015. Piano Bar, Private Rooms, State-of-the-art sound system. www.ferraroslasvegas.com
Ferraro’s cuisine is influenced by the family’s Southern Italian heritage. Gino Ferraro’s family recipes are offered along with Mimmo’s modern take on tradition. Only the very best ingredients are used in Ferraro’s homemade pastas, sausages, breads, and desserts; our seafood is Safe Harbor Certified, and we use only all-natural beef. www.ferraroslasvegas.com
Anaheim / Los Angeles ANAHEIM WHITEHOUSE 887 South Anaheim Blvd - 714.772.1381 www.anaheimwhitehouse.com Wine Spectator Award of Excellence, 2001-2014. DiRona Since 1988. Zagat Rated Excellent, 2015. Northern Italian. “Absolutely outstanding...excellent North Italian fare, superb service, always an experience”–Zagat
Disneyworld / Universal / Orlando, FL CHRISTINI'S 7600 Dr. Phillips Boulevard - 407.345.8770 In 1984, Chris Christini created his privately-owned restaurant, Christini’s Ristorante Italiano. Nearly three decades later, Christini’s remains one of the best restaurants in Orlando, Florida. Christini’s impeccable reputation has set a precedent for service, quality, and professionalism, making it the most awarded Italian restaurant in Orlando. "A treasure among restaurants"–Zagat review, 2015. Best of the Best Five Star Diamond Award–DiRona, 2015. www.christinis.com
Farmington Hills/Metro Detroit, MI CAFÉ CORTINA 30715 W. 10 Mile Road - 248.474.3033 Wine Spectator Award of Excellence, 2015...Zagat's Mi. Top 10, 2015. This hidden gem offers a seasonal garden, exquisite patio and private event rooms, romantic fireside dining and the purest of Italian cooking. Like dining on the outskirts of Rome. Michigan's best-kept secret no longer. www.cafecortina.com
Ft. Lauderdale / Boca Raton, FL CASA D’ANGELO Boca Raton: 171 East Palmetto Park Rd. - 561.338.1703 Ft. Lauderdale: Sunrise Square Plaza,1201 N. FederalHwy. - 954.564.1234 Wine Spectator Best Award of Excellence, 2015. Zagat America's Top Restaurants, 2015. Rated as not only one of the best Italian restaurants in Florida, Casa D'Angelo has also been recognized in the industry as one of America's finest Italian restaurants. www.casa-d-angelo.com
Los Angeles / Santa Monica, CA LOCANDA DEL LAGO 231 Arizona Avenue - 310.451.3525 "Don't miss the Ossobuco alla Milanese"–Gourmet, "There's no better place to people-watch than at the outdoor patio"–Frommers. Wine Spectator Award of Excellence, 2015. www.lagosantamonica.com
Tampa, FL DONATELLO Info 1-800-448-7544
232 North Dale Mabry - 813.875.6660 An Old World bliss in the heart of Tampa serving authentic Italian Cuisine since 1984. Every night Guido and Gino Tiozzo welcome you at the door and every lady will leave Donatello with a rose on her hand as a thanks for being there. You’ll see for yourself that hospitality has ancient roots at Donatello. Full Bar, Piano Lounge, Private Rooms. Wine Spectator Award 15 consecutive years, 2000-2015. www.donatellotampa.com
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