August 2017 by Southwest: The Magazine

SOUTHWEST THE MAGAZINE

Diamond in the Rough

THE GREATEST GOLF STORY NEVER TOLD

AUGUST 2017

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DAT I N G  R E A L CO N N E C T I O N S

DATING ROI

Technology has made dating more complicated and impersonal. Hiring a matchmaker might be the smartest investment you could make in your personal life. At first, Larry Chiarelli, director at a tech start up, thought he was doing all he needed. Sign up on multiple dating websites. Meet lots of women. Eventually, the right one would come along – except she never did. So he decided to bring in the professionals and hired It’s Just Lunch. IJL’s matchmakers got to know him and his preferences. They selected his dates, arranged schedules, and even made the restaurant reservations. Dating 

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so I could feel some breathing room. I needed to slow things down to speed them up. IJL fit that criteria perfectly for me.

What was your dating life like before joining It’s Just Lunch? Lawrence: Chaotic! I was meeting a lot of women but not the right women for me. Online dating was time consuming and stressful. I needed someone to help out, to relieve me of the dating busy work

Ping: I was very busy with work when I discovered IJL. I was seeing different people I mostly met through friends and by attending events. Online dating seemed so time consuming so I was never willing to invest what little time I had into something so hit and miss.

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Melissa Brown

Sara Darling

"Dating shouldn’t feel like a job.

“The best way to get to know

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only feel “chemistry” if you are next

have the fun."

to someone looking into their eyes.”

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 It's Just Lunch Clients LAWRENCE CHIARELLI Regional Sales Director: Tech start up EDUC: BS, Bloomsburg Univ INTERESTS: Golf, running, travel PING MA Owner of RollingPing:Custom Cakes EDUC: MS, Columbia Univ INTERESTS: Travel, wine, jogging with dog

I used to tell my friends: Who has time for online dating…browsing through profiles all night when I could be doing something else with my time." Why did you decide to join It’s Just Lunch? L: A good friend of mine mentioned that IJL may be a good resource for meeting women who were a better match for me. Plus, joining would let me get back some time in my life that was sorely lacking.

P: I fly frequently for work and for fun, and when I saw It’s Just Lunch in the airline magazine, it was as if the matchmaker was talking to me! One day after a particularly long flight and wanting to snuggle with someone and watch a movie, I decided it couldn't hurt to give it a try. What did you enjoy most about the It's Just Lunch process? L: Having someone doing all the work to select and schedule a date. It was like I had my own personal dating concierge to take care of all the details. All I had to do was be on time for my date and be myself. It really was a stress-free experience.

P: The stress-free experience! I had a professional matchmaker to select matches and set up restaurant reservations for me. All I needed to do was to show up and focus on getting to know my date.

What was it like working with the It's Just Lunch matchmakers? L: Easy and convenient. At the time the company I was working for was going through a merger so I was away from home quite a bit in all day meetings. I’d finish my day and there would be a

voicemail from my matchmaker telling me about my next match. I’d call back, get the details and run through my availability. The next thing I knew I was in front of an interesting woman having a great conversation. P: Stress-free and fun! Exactly what I needed because dating can be so frustrating. I always looked forward to meeting my next match.

Do you have any advice for singles who want to meet that special someone? L: I often ask my clients: Would you rather drive across the country in a Toyota Corolla or a BMW 5 series? They always say the 5 series. You get what you pay for. Investing in yourself and your future with someone special means investing in the right matchmaking service. For me that was It’s Just Lunch. P: Invest in your own happiness, it is always worth it. I never would have met Larry if I hadn’t joined It’s Just Lunch. It’s the best decision I've ever made.

IT’S JUST LUNCH SIGNATURE MATCHMAKING PROCESS: 1 Through a series of conversations, we get to know you and your relationship goals. 2 Your match is hand-selected and your date arranged. We’ll even make the restaurant reservations. 3 Meet your date face to face. 4 Call us with feedback after your date. 5 Put your membership on hold if sparks flew. (No sparks? No problem. We’ll get to work arranging your next match.)

The success of It’s Just Lunch is built on creating high quality matches in low pressure situations. In 26 years, they’ve set up millions of first dates. Make meeting someone special a priority. Get in touch at 800-8586526 or www.itsjustlunch.com.

Julie Lopez “Dating is such an important part of your life and shouldn’t be left to chance.

You’ve got to be proactive and market

s.”

yourself.”

DATING STATS

30 MIN

Time it takes most singles to decide if they want to see a “first date” again.

56%

Of singles prefer not to talk about work on a date.

4 OF 5

Singles are open to a kiss on a first date.

2/3

Of singles prefer to date someone who works in another industry.

26 YRS

Of changing lives one match at a time.

IT’S JUST LUNCH IT'S JUST LUNCH 800.858.6526 ItsJustLunch.com Source: IJL Online Survey

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August 2017

Rose-Lynn Fisher in Santa Monica, California

50 The Tears of Rose-Lynn Fisher

What does it mean to capture your tears—from moments of joy and sadness, and every emotion in between—and turn them into art?

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58 Meet Larry Nelson

How a 21-year-old Vietnam War veteran picked up a golf club and played his way into the World Golf Hall of Fame.

PHOTOGRAPH BY PETER YANG

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CONTENTS August 2017

In Every Issue

Play

12 Gary’s Greeting 14 Saludos de Gary 16 Our Star 18 The A-List 20 Spotlight 22 Community Outreach 24 You Made Our Day 28 From the Editor

32 Test out cool kicks, stay a while (all night, in fact) at an eating house, and enjoy a clever apple cocktail.

sapien

30 Feedback 76 Adventure In Albuquerque 114 Advertiser Directory 115 Fun! 119 The Southwest Guide 132 One Question

Work

39 Grab some goetta in Cincinnati, and learn how Kendra Scott defines success.

Change of Course 45 My wife and I promised each other we would never stop traveling. When our son was born, we kept that pact, even when it seemed impossible. our cover / Photography by Mary Beth Koeth

PHOTOGRAPHY COURTESY OF HEIDI’S BRIDGE AND KENDRA SCOTT; ILLUSTRATION BY JOÃO FAZENDA

34 45

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EDITORIAL editorial director Jay Heinrichs creative director Kevin de Miranda associate creative director JK Nickell editors Tommie Ethington Bradford Pearson associate editor Melissa Flandreau designers Desiree Espada Kim Thwaits junior designer Natalie Perez editorial assistant Kiana Moridi art intern Stephanie Nguyen contributors Ryan Bradley, Nick Cabrera, João Fazenda, Kase Johnstun, Andrew Joyce, Mary Beth Koeth, Peter Yang web development, pace interactive Jason Dalton, Carolyn Eckstein, Chad Hayton EDITORIAL INQUIRIES Write to Southwest: The Magazine 2811 McKinney Ave., Suite 360, Dallas, TX 75204, or email letters@southwestmag.com. SOUTHWEST INQUIRIES For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, write to Southwest Airlines Customer Relations P.O. Box 36647, Dallas, TX 75235-1647, or visit the “Contact Us” page at Southwest.com.

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ceo & owner Bonnie McElveen-Hunter chairman emeritus Eugene Johnston secretary-treasurer Patricia M. McConnell president Jason Whiting chief operating officer & chief financial officer Leigh Ann Klee vice president, production James A. DeCata production manager Greg Onder director of marketing Emily Wright media analyst Courtney Baker

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ADVERTISING publisher Debbie Cooper Dunkin, debbie.dunkin@paceco.com vice president of sales Diane Ciaglia, 732.360.0217, diane.ciaglia@paceco.com advertising services manager Jamie Mostofian, 336.383.5456, jamie.mostofian@paceco.com WEST COAST associate publisher Hilary Myrick, 424.228.5241, hilary.myrick@paceco.com SOUTHWEST senior account manager Ellynn Adoue, 940.483.9223, ellynn.adoue@paceco.com NEVADA, SOUTHEAST, MID-ATLANTIC senior account manager Traci Pelter, 281.778.6536, traci.pelter@paceco.com MIDWEST, NEW ENGLAND Fox Associates, 800.440.0231 x116, adinfo.swt@foxrep.com NEW YORK, NEW JERSEY Diane Ciaglia, 732.360.0217, diane.ciaglia@paceco.com CARIBBEAN, MEXICO, CENTRAL AMERICA Affluentials David Antoniak, 727.466.0433, David@Affluentmedia.com ADVENTURE IN ALBUQUERQUE Presented by Visit Albuquerque Wanderlust Media, Nicole Bordges, 310.266.1292, nicole.bordges@paceco.com editor of content marketing Laura Burkehart, 336.383.5631, laura.burkehart@paceco.com art director Erin Lucas, erin.lucas@paceco.com © 2017 Pace Communications, Inc., 1301 Carolina St., Greensboro, NC 27401. Southwest: The Magazine is published monthly by Pace Communications, Inc. All rights reserved. Reproduction in whole or part of any material in this publication without written permission of Pace Communications, Inc., is expressly prohibited. The statements, opinions, and information contained in this publication are those of the individual authors, contributors, and advertisers and not of Pace Communications, Inc. or Southwest Airlines Co. Pace Communications, Inc. and Southwest Airlines Co. each disclaim any responsibility for the accuracy, completeness, topicality, or quality of any statements, opinions, or information provided. The appearance of advertisements in Southwest: The Magazine is not a warranty, endorsement, or approval of the products or services advertised or of their effectiveness, quality, or safety. Any liability claims against any author, contributor, or advertiser in respect of damage to persons or property caused or alleged to be caused by the use of the statements, opinions, or information contained in this publication, including any statements, opinions, or information which is incorrect or incomplete, are therefore excluded. Publisher reserves the right to accept or reject all advertising material.

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Gary’s Greeting

Living the Southwest Way day from appreciative Customers letting me know of incredible acts of kindness and Hospitality from our Employees. Whether it’s a Pilot who helps a mother traveling alone with her children rush to the gate in time to catch a flight or a Ramp Agent who tracks down a lost bag tag and mails it to a Customer, our People love to serve our Customers. We take our competition seriously, but not ourselves. It’s not hard to find examples of our Fun-LUVing Attitude shining through. You can see it when one of our Customer Service Agents

plays gate games with our Customers waiting for a flight, when one of our Flight Attendants tells a joke or sings the Safety announcement, or when a talented Employee plays the ukulele for Customers while they board. We enjoy our work, and I wouldn’t want it any other way. Our Warrior Spirits were born during years of legal battles just to get Southwest off the ground. Those same Warrior Spirits live on today as we continue to succeed in a brutally competitive industry. It’s not just about working hard—although that is a big part of it. It’s about finding a way to beat the competition. Southwest has a long and storied history of success—we’ve been profitable for 44 consecutive years (a record unheard of and unmatched in our industry); we’ve been a mainstay on Fortune’s list of the World’s Most Admired Companies in America (ranking eighth in 2017); and we consistently finish on top of the Department of Transportation’s Customer Service rankings, coming in No. 1 again last year. But without a doubt, my single greatest source of pride is that we have never had an involuntary furlough in our history. And it’s all made possible by our People Living the Southwest Way!

Gary Kelly Chairman and CEO Southwest Airlines

PHOTOGRAPHY BY STEPHEN KELLER

I’ve been incredibly blessed to call Southwest Airlines my home away from home for the past 31-plus years. This truly is a unique and special Company for so many reasons, but if I had to sum it up with one, without a doubt it’s our People. We ask three things of our People, which we call “Living the Southwest Way.” Simply put, Living the Southwest Way means having a Servant’s Heart, a Fun-LUVing Attitude, and a Warrior Spirit. We seek to hire People who have a passion for serving others, or a Servant’s Heart. I get a stack of letters every single

12 SOUTHWEST MONTH 2016

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Saludos de Gary

Viviendo a la Manera Southwest Clientes agradecidos que me cuentan sobre actos increíbles de bondad y Hospitalidad por parte de nuestros Empleados. Ya sea un Piloto que ayuda a una madre que viaja sola con sus hijos a llegar a tiempo a la puerta de embarque para tomar un vuelo o un Agente de Rampa que rastrea una maleta perdida y se la envía a un Cliente, nuestra Gente ama servir a nuestros Clientes. Tomamos nuestra competencia en serio, pero no a nosotros mismos, por lo que no es difícil encontrar ejemplos de nuestra Actitud Divertida. Puede verse cuando uno de nuestros Agentes de Servicio al Cliente juega en la puerta de

embarque con nuestros Clientes que esperan un vuelo, cuando uno de nuestros Miembros de la Tripulación hace una broma o canta el anuncio de seguridad, o cuando un Empleado talentoso toca el ukelele mientras los Clientes abordan la aeronave. Disfrutamos de nuestro trabajo, y de ninguna manera querría que fuera diferente. Nuestros Espíritus Guerreros nacieron durante años de batallas legales sólo para lograr que Southwest despegara. Y esos mismos Espíritus Guerreros viven hoy en día mientras seguimos teniendo éxito en una industria brutalmente competitiva. No se trata sólo de trabajar duro, aunque eso es una gran parte del éxito. Se trata de encontrar una manera de vencer a la competencia. Southwest tiene una larga historia de éxito: hemos sido rentables durante 44 años consecutivos (un récord inaudito e inigualable en nuestra industria); hemos sido un pilar de la lista de Fortune de las Compañías Más Admiradas del Mundo en América (ocupamos el octavo lugar en 2017); y normalmente ocupamos el primer lugar de los rankings de Servicio al Cliente del Departamento de Transporte, en el que nuevamente llegamos al número uno el año pasado. Pero, sin duda, mi mayor fuente de orgullo es que nunca hemos tenido un despido involuntario en nuestra historia. ¡Y todo es posible gracias a nuestra Gente que vive a la manera Southwest!

Gary Kelly Presidente de la Junta Directiva y Director Ejecutivo Southwest Airlines

PHOTOGRAPHY BY STEPHEN KELLER

He sido increíblemente bendecido de poder llamar a Southwest Airlines mi hogar lejos de casa durante los últimos 31 años. Es una Compañía verdaderamente única y especial por muchas razones, pero si tuviera que elegir una sola, sin duda es nuestra Gente. Hay tres cosas que pedimos de ellos, lo que llamamos “vivir a la manera Southwest”, que en pocas palabras significa tener un Corazón de Siervo, una Actitud Divertida y un Espíritu Guerrero. Buscamos contratar Personas que tengan una pasión por servir a otros, o un Corazón de Siervo. Todos los días recibo una enorme pila de cartas de

14 SOUTHWEST MONTH 2016

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Our Star

“Every day is interesting and fun. I like that excitement of the job.” —RYAN SHONE, RAMP AGENT

Since Ryan Shone joined the Southwest Airlines Family in December 2014, he has enjoyed the excitement of being a Ramp Agent every single day. Ryan is known for his work ethic and positive attitude, and he always has a smile on his face. Ryan’s Coworkers view him as the go-to guy when it comes to getting tasks done safely and correctly. While his work on the ground is important, Ryan’s connections with Buffalo Niagara International Airport go beyond just his job. With help from his supervisor, Ryan pulled off a surprise proposal at the airport to his fiancée, a Flight Attendant also in the Southwest Family. Ryan truly exemplifies what it means to have a Fun-LUVing Attitude and Warrior Spirit. —Melanie Tobiasz, Communication & Outreach BAY WATCH “My fiancée and I love to visit Tampa. It’s nice to get away and relax, and I like sun, sand, and umbrella drinks.”

ROLE MODEL “My mom has always been an inspiration to me. I think I get most of my drive from her.”

To thank Ryan for his work and dedication, Penn & Teller is proud to give him two tickets to see the show in Las Vegas. Congratulations, Ryan!

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PHOTOGRAPHY BY MARY BETH KOETH

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The A-List

“Every Employee has gone above and beyond to help me and my family every time we fly.” —CHRIS KAIN, AREA TECHNICAL MANAGER, HB FULLER CONSTRUCTION PRODUCTS

Chris Kain feels right at home onboard a Southwest Airlines Boeing 737. An area technical manager for HB Fuller Construction Products, he flies Southwest weekly to consult with his customers, and in doing so, has amassed more than 2 million lifetime Rapid Rewards points and reached A-List Preferred status. While Chris enjoys traveling for his job, his true passion is exploring the outdoors with his two special-needs daughters and a little assistance from his Rapid Rewards Companion Pass. In April 2017, Chris helped his oldest daughter celebrate her 18th birthday by taking the whole family on eight consecutive Southwest flights—that’s more than 21 hours of flying! There was nothing “plane” about that day, Chris, and we’re glad to have been part of it! —Lindsey Duncan, Communication & Outreach GREAT OUTDOORS “We love hiking trails as a way to see the wildest places in our country. We’ve hiked at least one trail in all 50 states.”

TRIED AND TRUE “I started to fly Southwest for the low fares, but now, the main reason I’m so loyal is the Customer Service toward me and my daughters.”

MEAT CUTE “I travel back to my hometown of Chicago for work and to visit family. I try to visit Portillo’s at least once every trip for their Italian beef sandwich.”

Watch video of the Kains’ birthday trip on Southwest Airlines’ Facebook page.

PHOTOGRAPHY BY CARL COSTAS

▶

18 SOUTHWEST AUGUST 2017

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Spotlight

BIRD’S EYE VIEW

Challenger Soars with Southwest

The bald eagle reaches new heights as we glide into football season. Meet Challenger. Not only is he an American bald eagle—and quite possibly the most famous eagle in the world— he’s one of Southwest Airlines’ most frequent flyers. Challenger is a 28-year-old bald eagle who accidently imprinted on a human when he was a young eaglet. Because of this, Challenger was unable to learn to live in the wild and was rescued by the American Eagle Foundation. The foundation quickly realized that Challenger was not like any other eagle, and his unique ability to respond to humans enabled him to become the first eagle to free-fly through stadiums

during the long-standing tradition of the national anthem. Now, Challenger has flown at nearly 400 events, including the World Series and NFL Pro Bowl. Through these appearances, Challenger has educated and inspired millions of people on eagle preservation. You may have even been onboard one of Challenger’s Southwest flights. Due to our special relationship with the American Eagle Foundation, Challenger has traveled on nearly 51 one-way flights since 2016. Southwest is honored to be a part of Challenger’s Team as he gears up to take flight. Be sure to keep your eyes peeled this fall during Challenger’s peak travel season. To see more of Challenger and find out what it’s like to fly from an eagle’s eye view, watch our video at swa.is/Challenger. —Tiffany Valdez, Communication & Outreach

PHOTOGRAPHY BY JULIA CECERE/ COURTESY OF AMERICAN EAGLE FOUNDATION

Keep up with Challenger’s travels by tuning in to his social channels @AEFeagles.

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C O M F O R T F O O D W I T H A C E L E B R I T Y T W I S T, N O W AT

Community Outreach

FROM THE HEART

Lasting memories are made at Foro Lindbergh, located in Mexico City’s Parque Mexico.

Beyond the Gate

Southwest Airlines builds relationships through Heart of the Community. For people who have never flown Southwest, our boarding process can seem a little different—no assigned seats or group boarding. As our Gate Agents ask groups A, B, and C to line up, Customers must collaborate and work together to identify their place in line based on numeric order. I personally love watching this social experiment unfold because it forces people to intermingle. The interactions vary, but often small talk and even laughter ensues. While these moments during boarding may be fleeting, imagine if that same group of Customers repeated this process day after day. How would the conversation and the interactions grow and change? That is the idea behind Southwest’s Heart of the Community program. By investing in authentic relationships and creating spaces and opportunities that bring people together, we can build connections that strengthen communities. Strong community networks are essential in overcoming obstacles. More often than not,

residents and local organizations know exactly what the problems are, but it takes collaboration to develop and implement effective plans for solving them. Southwest works with national partners Project for Public Spaces and Points of Light to engage communities in collaborative discussion in an effort to empower residents and drive change. Now think back to the boarding process. If the Customers all knew each other, what effect might that have? Would they line up quicker? Would even more conversation and laughter ensue? Public spaces can act as central gathering hubs for neighbors to interact, have fun, and get to know one another. Southwest is proud to support communities in their efforts to improve these spaces and allow even more connections to flourish. This year, we are excited to support community efforts in New Orleans, Buffalo, Oklahoma City, Atlanta, Chicago, and Phoenix. Since 2013, Southwest has invested more than $6.4 million in building connections in local communities across our network. Whether at our gates, in our planes, or out in the communities we serve, Southwest is committed to building community, and we hope you will join us! —Laura Hoagland, Community Programs & Engagement

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You Made Our Day WANT TO SHARE YOUR STORY? Have you witnessed an over-the-top act of Southwest Airlines Employee kindness? Let us know at Southwest.com/ contact-us.

Dear Southwest,

There was a mother and her two young girls in front of me on the plane, and the baby suddenly had a very loud crying fit that wouldn’t stop. Flight attendant Herb Dunn asked the mother to come to the back of the plane with him. I looked back and saw him blowing bubbles for the little girl until she stopped crying. He was also giving tissues to the mother and consoling her, as she was crying, too. There are some seriously kind people in this world. —Carrie Jaboor

ILLUSTRATION BY LEVI HASTINGS

HOSPITALIT Y FOR A MILITARY MOM

I arrived at the Providence airport for a flight to Baltimore dressed in my full military uniform. I was starting a two-year overseas assignment for the Air Force and was leaving my husband and 5-yearold son behind. After saying tear-filled goodbyes, I stood at my gate waiting to board. After ops agent May Lodge made her announcements and started boarding, she quietly walked over to me and personally thanked me for my military service and invited me to board early. As she helped me with my two carryons, she told me she had a son in the Air Force, and then asked me where I was going and for how long. After replying, she asked about my family, which brought tears to my eyes. She gave me a hug that only a mom can give and that only a military member leaving everything they cherish behind can truly understand. Surprisingly, a sense of peace and calm came over me as I walked down the jet bridge and slid into my seat. I wanted to pass on my gratitude to May, who made such a miserable day unexpectedly brighter. —Kristina Lamothe

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LOST AND FOUND

I travel at least once a month for work and already held Southwest Airlines in high regard, but recently, your flight crew went above and beyond the call of duty. I flew into Denver from Omaha, with a 90-minute layover before continuing on to Sacramento. As I was on the ramp to board my second flight, I realized I had left my jacket on the previous plane. I honestly believed I would never see it again. As I was boarding the aircraft, I asked if there was a good number to call for a Southwest lost and found at the Denver airport. To my complete surprise, Captain Bret Thunell sprang into action and asked me what the jacket looked like, what gate I flew in on, and for my previous flight number. In a flash, he was off searching for my jacket. Eight minutes later, I was reunited with my jacket and, most importantly, an ID badge that I needed for work. I did not ask your captain to do this for me and that made it all the more special. I’ve been flying Southwest

since I was 4 months old, and it is people like this who keep me a consistent customer. —Marie Crim ENTERTAINING HOSPITALIT Y

I wanted to compliment flight attendant Lane Lee on a recent flight from Phoenix to Raleigh-Durham. There was a little girl in the row in front of me who was flying alone. She was probably 8 years old and had a mobile device with her to play on. She couldn’t connect with WiFi because she didn’t have any means to do so. Lane used his personal credit card to pay for her WiFi so she could be entertained while flying. He made no bones about doing it, and I thought that was above and beyond as far as customer service goes. —Sadie Oates “LET’S GO LOVE PEOPLE”

I was returning to Washington from Austin, and prior to us taxiing away from the gate, Captain Chad Vander Kooi came over the PA system. He challenged everyone on our flight to love on people and encouraged

us all to call someone then to make sure they knew how much we loved them. I called my husband, and then posted on Facebook. My friends and co-workers are slightly obsessed with Southwest, so I knew they would love to hear this. When we were getting ready to land, I thought to get a picture with the pilot that I could use with my original Facebook post, and to share on your page. As I was making my way to the front of the plane, I spotted Captain Vander Kooi. He had gloves on and was assisting the flight attendants in picking up the trash and organizing the seat belts. Wow! I went up to him and asked for a picture, and he said, “Of course. Let’s go to the cockpit so you can check it out and get a good picture.” Even more wow! I went to the cockpit, took a picture, met the first officer, and prepared to head out. As I got up, he said, “Now let’s go love people.” Southwest Airlines, you continue to surpass your challenge to care about people before caring about business. —Ashley Duenas

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from the editor

Dear Reader, Know what I think we could all use more of? Conversational sports: activities that let us get some fresh air while shooting the breeze with a friend. Golf is just such a sport. While strolling or riding through a beautiful green space, you have generous time for conversation. That must be why CEOs and most American presidents love to golf. They get to know people better while everybody is relaxed for a change. Only one sport rivals golf for a decent gab, and that’s fishing. I am proud to say that I once combined the best conversational elements of both, while actually combining those sports in a single talkative session. I was working for a large publishing company at the time. Over a long weekend, we managers went on retreat at a beautiful golf resort in southern Virginia. Given

an afternoon off, a colleague and I grabbed a cart, played some holes, and had a pleasant chat. While she drove, I opened a compartment and discovered two items perfect for every wannabe MacGyver: a paper clip and some string. “Stop the cart!” I said. We were pulling up beside a water hazard. “Ever been fishing?” She hadn’t. I dug in the mud and found a night crawler, fashioned the paper clip into a hook, and attached the worm. The moment I tossed the line, a huge smallmouth bass struck, leaping out of the water and sending up a geyser of spray. Of course the fish shook the “hook” right off, which was fine. That was the topic of conversation for the rest of the afternoon, and it was all everybody wanted to talk about for the rest of the retreat. While I’m no golfer and a mediocre angler, for a moment I felt like the greatest sportsman in the world. Conversationally speaking.

Jay Heinrichs

PHOTOGRAPHY BY AMENIC181/ISTOCK

EDITORIAL DIRECTOR @JAYHEINRICHS

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feedback

Talk to Us SouthwestMagazine @SouthwestTheMag @SouthwestMagazine letters@southwestmag.com

For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, visit Southwest.com/contact-us.

SEEN ON SOCIAL Fellow 1970s camper Steve Almond captures the power of Camp Tawonga—and summer camp in general—in this beautiful piece for Southwest Airlines’ magazine. Joy to read. STEVE CATECHI

It was a sweet article about parenting and the legends of generations. Nice travel reading. Thx @SouthwestAir @SCHMORAK

Reading @steveal mondjoy’s excellent piece about my favorite place in the world in @SouthwestThe Mag at 30,000 feet @GABIMOSKOWITZ

I smiled through tears reading about Steve Almond’s memories and stories of camp—and the difference between the two—in “Welcome Back to Camp Tawonga!” [May 2017]. My husband had the same experience at Farm & Wilderness in Vermont, where he spent one transformative summer at the age of 10, and then became a counselor at 20. For the last 30-plus years, he has regaled us with how he and his fellow campers plowed entire fields by hand, felled trees, swam across the lake, and, yes, snuck over to the girls’ cabins. Later, our own kids went, and it will soon be our grandchildren’s turn. I’m sure if my husband went back, he would see camp from the same perch as Mr. Almond. Lorraine Doo BALTIMORE

/ Speaking personally, Lorraine, we find that memories of camp just get better as the years go by.

PHOTOGRAPHY BY DESIREE ESPADA (MAGAZINE)

Dear Editor,

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Set a new course with these ultra-comfy shoes. Thanks to Allbirds’ Wool Runners ($95), sole searching just got a lot easier. These lightweight kicks are made from merino wool, which regulates temperature, helps wick away moisture, and makes them super soft. Allbirds fashions the stylish sneaks with an eye to sustainability, and its wool takes 60 percent less energy to produce than the synthetic materials typically used in shoes. You can also machine wash the Wool Runners (remember to let them air dry), and replacement merino-lined insoles are available to purchase as needed. Sounds like you have a new running companion.

Shop the Wool Runners—and Wool Loungers ($95)— at allbirds.com, or visit the San Francisco concept store.

Alterre This startup lets you mix and match your shoes. Pick a heel style, and then swap the straps for new looks. / Adidas The Parley editions of this powerhouse’s Ultra Boost style are made using plastic debris from the ocean. / Feetz This company creates custom kicks using 3-D printing.

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PLAY Eat

WANT MORE? Browse the Inflight Entertainment Portal for the best spots to eat, drink, stay, and play in your final destination. It’s free!

Stuffed? Lucky for you, your bed is only steps away.

/ CHICAGO Savor Longman and Eagle’s nose-to-tail menu, and then try a tipple from its collection of 400-plus whiskeys, many of which are available for just $3 a pour.

/ MINNEAPOLIS At Alma, wake up and walk downstairs for brunch. The turkey burger with chile sauce, on house brioche, is a favorite.

TRE NDING

Eating Houses

They’re not inns. (Too quaint.) They’re not bed and breakfasts. (Way too quaint.) But a trend needs a name, so we’re unilaterally deciding to call them “eating houses.” Here’s the idea: one restaurant, usually with a killer bar, with a handful of guest rooms to rent out upstairs. In Philadelphia, that’s Wm. Mulherin’s Sons, housed in a 19th-century whiskey factory. The cuisine skews rustic Italian—think agnolotti with suckling pig or blistered speck, potato, and egg pizza. Finish the night with the Sister Francis, a spin on a Boulevardier that’s made with an artichoke-based liqueur, and then check in with the restaurant staff for your room key. You may never go outside again.

/ BLOOMVILLE, NY Nestled in the upper reaches of the Catskills, Table on Ten dedicates its weekend dinners to woodfired pizza. Opt for the fennel, preserved lemon, and feta pie.

PHOTOGRAPHY COURTESY OF HEIDI’S BRIDGE (WM. MULHERIN’S SONS), CLAYTON HAUCK (LONGMAN), ELIESA JOHNSON (ALMA), AND TABLE ON TEN

STICK AROUND

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PLAY Drink

Visiting Bastion? Book a seat in its secret dining room.

ORDER THIS

Manzana-rita This past spring, as the winter cool left Nashville and the trees began to bud, Bastion bartender Adam Binder began dreaming of margaritas: bright and citrusy, with that salt-and-pepper tequila bite. Then his mind began to wander. He cut the usual tequila portion in half and filled the gap with apple brandy. (Manzana. Get it?) Then came a splash of mezcal for smokiness, and instead of agave syrup or orange liqueur, he whipped up a green apple syrup. “We wanted to try something that was familiar in idea, but with an ingredient that people don’t drink as much as they should— apples,” Adam says. You may not be needing your doctor for a while.

MAKE IT ← Add 1 ounce Cimarron tequila blanco, 1 ounce Laird’s Applejack, ¼ ounce Los Siete Misterios mezcal, 1 ounce apple syrup*, ¾ ounce lime juice, and 2 dashes Regan’s orange bitters to an ice-filled shaker; shake until frosty. Strain into a goblet rimmed with salt and sugar, and garnish with an apple chip. *Juice 8 ounces green apples by weight and add equal part sugar. Add a teaspoon of vitamin C powder to keep color. Heat on low until sugar dissolves; cool and use.

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WORK Number

78% of execs think

a sense of humor is important for employees. not about being the constant clown—it’s about showing your personality and being real.” And while Mike emphasizes the importance of knowing your audience and reading the situation before breaking out a one-liner, it looks like a little funny business is officially a good thing.

PHOTOGRAPHY BY MATTHEW ROHARIK/GALLERY STOCK

Better dust off your best knock-knock joke. When staffing firm Accountemps polled more than 2,200 CFOs, they found that a majority appreciate comedic chops in the workplace. “Humor can lighten things up, and it can help build culture,” Accountemps executive director Mike Steinitz says. “It’s

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WORK Trip WALKING DISTANCE

Cincinnati

The Over-the-Rhine neighborhood looks to the future while honoring its past.

SHOP ↗ Find everything from egg rolls and Thai curries to dill sauerkrauts and garlic beets at the 40-plus stalls at Findlay Market.

EAT ↑ An institution since 1946, Tucker’s Restaurant serves up home-style favorites. Try the meat-and-oats sausage goetta, a Queen City delicacy.

SLEEP ↓ Housed in a former mansion, the tiny Symphony Hotel has just nine guest rooms, each named after a different composer.

EXPLORE ↘ Cincinnati Music Hall is home to the city’s opera, symphony, and pops orchestra, but is also worth a tour for its stunning architecture.

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DRINK ↓ At the apothecary-themed Sundry and Vice, sip on the Church Key, a tipple made with Jameson and Drambuie liqueur.

ILLUSTRATION BY ANDREW JOYCE

6/30/17 1:55 PM

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WORK Takeaway

OUT TAKES

Kendra Scott

The jewelry mogul measures success not in money earned, but in dollars given away. I lost my stepfather to brain cancer when he was 47. Late in his battle, he had difficulty speaking. I took him to my hat store, my first business, and he was so proud. He put three words together: “You do good.” He was saying that we get a limited amount of time on this earth and have to make an impact using the gifts we’re given. From day one when I started Kendra Scott out of my spare bedroom, I vowed we would have a “never say no”

policy. If someone needed something— earrings for a charity auction or a necklace for a raffle—we would do it. Here we are, 15 years later, with more than 2,000 employees and nearly 70 stores, and we have the same policy. Last year, we gave away more than 75,000 pieces of jewelry and more than $3.5 million to more than 3,500 organizations. That’s the thing I am most proud of: being able to create a business with an authentic, philanthropic heart.

BUSINESS READ I attended an MIT entrepreneurial masters course and we read Mastering the Rockefeller Habits by Verne Harnish. It’s great for establishing your core values and mission. IN A NAME Our pieces are named after people: family, friends, employees, unbelievable customers. Each piece reflects the woman’s personality—if she’s big and bold, she gets a statement piece. If she’s quieter, it’s more delicate. TR AVEL MUST-HAVES If I’m gone for more than three days, I take my kids. My little one is 3, and he’s always tagging along to store openings. In my purse, I have toys and cars and all sorts of things to keep him entertained.

PHOTOGRAPHY COURTESY OF KENDRA SCOTT

Discover Kendra’s Italy-inspired fall collection at kendrascott.com.

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Point of View

Change of Course

How a pair of promises led to traveling the world with our son—and his red stroller—in tow. / BY KASE JOHNSTUN

he Rocky Mountains sat behind us, huddling like giant notaries, as Mary and I drank beer and ate barbecue and confessed to each other that neither of us wanted children. Our moving forward in marriage depended on that pact, we agreed. Yet, for the next seven years, people—family members and friends with kids and strangers in grocery stores—bothered us to have kids anyway. Mary and I moved from Salt Lake City to Champaign, Illinois, back to Salt Lake, and then to Tacoma, Washington, throwing suitcases in the trunk on a moment’s notice and taking road trips across the Upper Midwest or through the national

ILLUSTRATION BY JOÃO FAZENDA

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parks of Southern Utah, only returning home when our jobs demanded it. We jumped on planes, drank in airports, and took taxis to hotels by the beach where we fell onto our beds without any worry. The only people we had to take care of were each other, and we were really good at that. Maybe it was that people eventually gave up on us having kids. Maybe it was because we had won the fight, and everyone—minus the random woman in the grocery store who asked why we hadn’t had children—stopped pressuring us. Or maybe it was just our time, our love, our outlook on the world, our want to have a child with equal parts of both of august 2017 Southwest 45

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us (something we would find out later is impossible). But we, like two brightly colored birds crossing in the sky and stopping to touch wings—gently and beautifully and without fight—agreed upon trying to have a child. One night soon after, we promised each other, no matter what it took, that we wouldn’t stop traveling. We wouldn’t wait until it was easy, until our child could take care of him or herself. This pact replaced the first pact we had made beneath the Rockies. And so, in 2012, 10 months after our son’s birth, we booked a trip to Mexico’s Yucatán Peninsula. Before taking off, on a whim, we walked into Wal-Mart and walked out with a black and red umbrella stroller that cost less than $15. Lukas had grown out of the stroller that held his car seat, the type that clicked into the base in the car. We bought the new one as a temporary solution. We needed to transport our son around when he did not

Lukas walked up to the first mummy, wrapped and decayed on a table. His 5-year-old breath fogged the bottom of the glass. want to be carried. I unfolded it. It fell outward onto the ground, its plastic, hollow wheels making a cracking sound against the pavement outside Wal-Mart. We placed Lukas in it and strapped him in. He leaned back into the canvas and rode to the car without a struggle. WITH OUR SON in tow, we spent nearly a month in the tiny fishing village of Chelem. We ate dinner at the sea-washed restaurants near the beach, the sandy and salty winds stripping the paint from the concrete walls, and we bought our groceries from the tiny shop on the corner of the town square. Our son rode on my back up the stairs of

the Mayan pyramids and crawled on the stone of the temples, and we explored Mérida, a culturally rich city to the south of Chelem. On the edge of Chelem’s town square sat a market, three rooms by three rooms, which greeted us with barn-door like entrances that slid open at random times during the day and week; the roof had been opened up to let in light. I kicked the plastic lever on Lukas’ stroller, and Mary dropped him in. The plastic wheels wiggled along the road and up the path into the market. Two women walked around a fruit and vegetable stand, spraying water on top of the produce.

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The women looked at us, and then at Lukas in his stroller. In a second’s time, they had shelved their hoses, run around the fruit stand, and dropped down and crouched in front of our boy. Balancing on their toes and sitting on their heels, each held out pieces of mango and papaya. “Guapo,” one said. Lukas, a shy baby (and still shy now, at 6), turned from her and dug his head into the canvas behind him. She smiled and rose and showed us around the stand. I confused everyone with my rusty Spanish as they pinched Lukas’ cheeks and ran their hands through his blond hair. The women sold us fruit and vegetables, and we walked out of the market with a bag full of freshness, not knowing what half of it was. On the trip, it wasn’t easy. Lukas did everything a 1-year-old does. He struggled in his car seat during long drives to the ruins. He complained when we wouldn’t let him crawl on the bug-populated grasses of Uxmal or eat the giant mosquitoes that landed on his arm. The fear that traveling would never be completely enjoyable again rose up inside of me. While we loved having him with us, I began to accept the fact that the easy times of travel, walking hand in hand and laughing, were gone. But we kept keeping our promise. Two years later, on our way to Copenhagen, Denmark, we stopped in New York City for four days. The newly erected National September 11 Memorial & Museum had opened only weeks earlier, and Mary, more than anything, wanted to tour it, to walk the hallways and to read the placards and to stare at the art and to get lost in what she had always loved, digesting the world through the art and writing and tributes of others. Our son was having none of that. The moment we stepped into the museum, he wanted to touch everything. For the same reason that we, as adults, love to spend

time in museums—the richness of the human experience on the walls and in the glass cases, shown in bright colors and in uniquely crafted shapes—Lukas loved what he saw and wanted to grab all of it. After we calmly reminded him, “No, we can’t touch this,” and “That’s not for us” 20 times, the little boy began to get frustrated, his cheeks burning bright red and his eyes welling up. Then came the tantrum, and soon our

quick exit from the museum. Mary did her best to remember all she could while we walked through the crowds and to the exit, having seen so little of what we wanted to see. We went to Greece last year and tried New York again in January. Our first day in Manhattan, the remnants of memories from our museum fiasco still lingering, we walked through the doors of the American Museum of Natural History. This seemed much more

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suitable for a child’s taste. (As parents, we try to learn too.) Lukas no longer needed the stroller, but we purchased him a little notebook so he could have something to hold while he walked through the massive hallways, beneath the archways that stretched above us like a stone umbrella. Lukas immediately spotted the mummies. He walked up to the first one, wrapped and decayed on a table and within a thick glass enclosure. His 5-year-old breath fogged the bottom of the glass. The security guard walked up behind him but didn’t say a word. Mary and I both reached out to touch his shoulder to bring him back from the glass, both of our hands hovering over him but not quite making contact, doing our best not to jump the gun. Our son pushed his thin blond hair out of his eyes with one hand and reached into his pocket with the other, grabbing the pencil and notebook. He sat down in the middle of the museum in front of the exhibit and began to draw the mummy. His little hand worked back and forth on the page, he blew his hair out of his eyes, and he glanced at the mummy before returning pencil to paper. The security guard stepped back, gave us a smile, and complimented us on our well-behaved son. It would eventually take us two hours to get through Egypt, another two to get through the dinosaurs, and another two to walk out from beneath the belly of the massive blue whale on the basement floor. Mary and I would hold hands and walk slowly behind our big kid. We would smile and relax and laugh. But in that moment, once he was comfortable with what he had drawn, Lukas stood up, grabbed both our hands, and led us around another corner, his eyes wide and ready for what was to come.

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Kase Johnstun lives in Utah. Send him your own kid-friendly traveling tips at kasejohnstun@gmail.com.

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The Tears of Rose-Lynn Fisher What do sadness and joy, laughter and longing look like up close? by Ryan Bradley

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PORTRAIT PHOTOGRAPHY BY PETER YANG

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Compassion, 2015

Photomicrograph

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Also, she had recently received a microscope. It had been her cousin’s. He was a cardiologist, and in his retirement, he started photographing heart cells. When he died in 2007, his family gave Rose-Lynn the microscope—a late 1970s Carl Zeiss with a digital camera mounted on top. She took it home and, at first, looked at liquids that weren’t tears: blood, orange juice, pomegranate juice, seawater. She had worked with a scanning electron microscope in a lab before, photographing bees, but this was quite different, not a threedimensional object but a fluid, dried upon a thin rectangular glass slide—mounted, with the light from below moving through the liquid, through the camera’s lens, and into her eye. She was looking for something in these dried liquids, not just something visually striking, but something deeper. Maybe that something was funny or strange or— she wasn’t quite sure. She’d know it when

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she saw it. She’d once, starting about 15 years ago, done a photographic series on abandoned couches in her Hollywood neighborhood. There was something about those couches, the fact of them, the situational comedy and tragedy and personality that made her continue seeking them out and making images from them. She found one behind a gate that looked like it was in jail, and another with a sheet over it that looked maimed or like someone was about to operate on it. And then there was this whole other story, just below the surface of those cast-aside street couches, a story about dashed dreams and abandonment. A very human, very Hollywood story. She was looking for something similar through the lens of her cousin’s microscope. Not the same story, of course, but a project that would ripen and change and carry her through years and years. Then the tears started and did not stop. They came from a complex stew of emotions, mostly prompted by a sudden spate of deaths, the loss of many loved ones. There was sadness, but there was also a good bit of joy. The joy of knowing these people— wise elders, she called them. Joy for their overlapping spans together on this earth. Nothing was driving the urge to see what her tears looked like under the microscope so much as sheer curiosity. Plus, they were liquid. The light could move through them. So. When she saw the magnified tears for the first time, there was a strange, almost overwhelming sense of awe. There were patterns, and there were shapes, and there were strange striations. Geometry, broken and unbroken, walls and fortresses. Bubbles, bursting apart, forming coastlines. She shifted the slide beneath the lens and gasped as the patterns ended and began

The artist RoseLynn Fisher began photographing her tears under a microscope because she had been crying a lot and wondered what they’d look like up close, those tears.

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Laughing till Iâ&#x20AC;&#x2122;m crying, 2010

Photomicrograph

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Tears and lace, 2009

Photomicrograph

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anew. There was a feeling of being inside something large, almost unknowably large. She felt humbled and small. The view, she realized, was a lot like looking out a window in an airplane, down at the earth far below. All in a dried-up teardrop. When is a photograph finished? We think of photographs as fixed moments:

everything was sharply angled, the grid of streets and slant of light and cut of the shadows. Her life defined by geometries. At Otis, she studied under the artist Betye Saar, who worked in many mediums but is perhaps most famous for her mixed media collages. Rose-Lynn started as a painter but has done plenty of collage, too. What she remembers best, though, the lesson most important from her time with Saar, is identifying the element in her art that is the way in: for her, the artist, the way forward through the work; for us, the viewer, the way inside it. “Where is that? Where’s the fullness of energy? And if you can identify that point, stay with it. Don’t complicate it.” That’s what Saar taught her. Now, with the tears, she latched onto this point of entry—the worlds within the teardrops—and it propelled her forward, through more tears. Most came through loss and breakups and fights and general emotional hardship. Her mother got very sick, and stayed sick, for a very long time. Other tears came from thick bouts of laughter. And some were prompted by chopping onions. The slides piled up, close to a hundred, then more. When she looked at them on her computer screen, wired to the camera mounted on the microscope, she flew over the landscapes, going very quiet, into a meditative state, waiting for the topography to speak back to her. This was the part she didn’t want to talk about too much, or even know about: the mystery in selecting exactly the aspect of the world within a tear to photograph, and what it might mean. “You just wanna be with it,” she said, meaning the topography of her tears. This process of selection was, in a way, much like painting or collage. A process spread out over time. She was seeking the sliver of landscape that captured the mix of emotions that had led to the release of the tear, a liquid then mounted onto a glass slide. The eventual image she would

If there was one thing she’d learned through this whole, tearful period, it was to abide in the unknowable. a shutter clicked, light captured, time stopped. But what if a photograph’s finished state comes much later? What if the moment is not fixed at all, but stretched out across time, its ideal reached not upon its capture or when it is developed, but long after, when it is eventually looked at? Finally seen. Rose-Lynn, now 62, studied at Otis College of Art and Design in Los Angeles, where she’s lived since she was young. She was born in Minneapolis and remembers her earliest years there in the suburbs, on a cul-de-sac, close to nature, as being full of circles: smoothed-out pebbles, rolling hills, winding paths, round ponds. In L.A.,

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Grief and gratitude, 2008

Photomicrograph

land on, she said, was the part within the landscape “that takes me somewhere, that makes me know something I can’t know with my mind.” It was an aspect of the landscape beyond words or thought, much like the inexplicable nature of a very specific feeling. Then, often, the image would inspire a phrase. Something like a title. Some of these titles were concrete, tied to a specific emotion—“Remorse” or “Resolution”—or an incident like “Mom happy tears” or “Laughing till I’m crying.” More often they were oblique references, small parts in a larger story that could arrive mid-sentence, or at the story’s beginning or, more commonly, the end. One, titled “As she crossed over the bridge disappeared,” was about Rose-Lynn’s dog, Ginger. The title was meant to be said in one breath, “like leaving and taking every thing with you as you go.” Rose-Lynn had been with Ginger—“a little dog, and all love”—when she died. Rose-Lynn watched her go, and cried. Then she took that moment, the all-at-once-ness of passing over,

Ginger’s being there and then not—and collected it on a slide. She found in her tear a landscape that reminded her of nothing but sweetness. Ginger’s sweetness coming through in that image. The phrase about the bridge came to mind. It was a story she could gesture at, Rose-Lynn said, but not a story she could or would want to write. She didn’t want to detract from the real essential thing, which was a mysterious microscopic landscape inside the residue of a complex emotion. “As I went along, I realized my story is just my story: one moment of crying,” she said. “Everyone has their moments …” She stopped. The room was very quiet. We were in her mother’s home, which was now her own, because her mother had died not long ago. This was tricky, opening up, telling her story, because it could interfere with the art. “I don’t want to restrict it,” she said. “I don’t want to say, ‘This is how you should look at it.’” In her paintings and collages, the ones she’d made early in her CONTINUED ON PAGE 72

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He thought it was a “sissy sport.”

He didn’t touch a golf club until he was 21. He’s one of only four players to win three major championships in the ’80s. You’d recognize the other three.

He’s a World Golf Hall of Famer. So why have you never heard of him?

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Meet Larry Nelson

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Here’s Larry Nelson on the 10th tee box at Fallen Oak Golf Club outside Biloxi, Mississippi. He’s a hint under 5-foot-9 and still lean at 69, with jade green eyes and a white cap pulled over the hairline a fellow player once affectionately described as “that cue ball up there.” he’s leaning on his driver, his right forearm draped across the grip of the club, almost like he’s reclining while standing up. Amidst the hive of tournament officials and sponsors buzzing around the tee box, he fades into the background. It’s an unseasonably hot March afternoon, the opening round of the Mississippi Gulf Resort Classic, an annual stop on the PGA Tour Champions, known colloquially as the senior tour. Seventy-nine players are here, including some of the biggest names in golf, and one of the leading fan draws this weekend happens to be first up in Larry’s grouping. Tom Kite, in his trademark straw hat and thickset glasses, plants a tee in the ground and steps back for a series of practice swings, a Harrah’s Gulf Coast banner waving behind him. The announcer addresses the gallery that’s gathered three-deep around the tee box. “Please welcome World Golf Hall of Famer Tom Kite!” Cheers erupt, the crowd control official raises a “HUSH Y’ALL” sign, and he lines up his shot. As soon as he makes contact, someone hollers, “Good ball, Tom!”

The ball fades toward the rough. Larry, the last in his group to tee off, steps up and readies for his shot, no-nonsense, taking just one practice swing. “Please welcome World Golf Hall of Famer—” the announcer begins, then pauses, shaking his head, visibly flustered. He frantically searches the pockets of his navy blazer before digging out his lineup card. “Uh, I’m sorry,” he stutters, scanning the list of names. “Larry Nelson.” Larry turns to the crowd, grins, and tips his cap, eliciting chuckles. Then he pivots back to the ball, smacks it straight down the fairway—outdriving the others —and strolls off. The crowd lingers, watching him march away. He’s one of just four Hall of Famers among the field. So why do so few people know his name?

LARRY COULD TELL a lot by the sound of a bullet. Rounds from carbine rifles whistled as they passed overhead, so he knew he’d met with the Viet Cong. AK47s, on the other hand, cracked like a whip,

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signaling a visit with the North Vietnamese Army. He had touched down at Chu Lai Combat Base in central Vietnam in March 1968, during the throes of the Tet Offensive, and he was promptly told that hundreds of soldiers from his Army regiment had been killed or wounded in the previous 90 days. He was one of the few soldiers who could read a map—as a boy growing up in rural Georgia, he often spent entire days by himself navigating creeks and backwoods—so his infantry squad always ran point. The position was dreaded by some, but Larry preferred it that way. The Viet Cong and NVA typically waited to appraise the size of the entire outfit before opening fire. As an A-team infantry squad leader, he was responsible for nine men during their nightly jungle ambushes. Their primary mission was to draw fire —thus his familiarity with the sound of bullets— and then they’d call in the artillery. Because of booby traps and snipers, he tended to avoid trails and rice paddy dikes, which often drew the ire of his squad—the jungle was much slower going and rife with land leeches—but he never lost a man. They’d set off an hour before sunset and hunker down once darkness set in, digging foxholes and staying two to a hole, one person sleeping while the other kept watch. One night, his squad burrowed down 15 yards off a trail, and an entire company marched right by them. For the better part of an hour, Larry stifled the sound of his own breath, terrified that someone in his squad would startle awake and give away their position. But for the most part, he was more fearful for what was happening back home. During the three months he was stationed in Vietnam, both Martin

Luther King Jr. and Bobby Kennedy were assassinated, and seemingly every time a helicopter arrived at base camp to drop off supplies and rations, it also brought more news of protest and unrest. He wrote letters to his wife, Gayle, whom he’d met when he was 5, on the box tops of those C-rations, keeping her abreast of his day-to-day, not giving too many specifics so as not to worry her. In return, she would send Kool-Aid packages to cut the bitter taste of his quinine water. When his tour ended, he returned home to Acworth, Georgia. He got a job at the local Lockheed Martin factory, working 10-hour shifts seven days a week, and enrolled in three night classes at a junior college. The schedule left him exhausted. One day after work, he staggered out of the concrete tunnel that led to the factory and, with a few hours to kill before class, decided to pull into the driving range across the street. He’d never played golf—always thought it was a “sissy sport”—but he remembered one night during basic training when a buddy raved about the game while they played poker. “He hadn’t shaved for about two weeks and he hadn’t bathed in longer than that and he had an M16, and I didn’t want to tell him what I thought about golf,” Larry once said. He preferred baseball, but he’d thrown out his arm and needed another outlet. (He was fortunate not to suffer from as much trauma as many of his fellow veterans, but even still: In the months after returning home, while out with a friend, he once lunged to the ground after hearing a loud boom; another time, his wife playfully startled him at home and he had to refrain from reflexively attacking her.) He grabbed a bucket of balls and an aluminum driver, and at first his only aim was to wallop a few over the fence. But he found it therapeutic, the rhythm of the swing and the pure sensation of solid contact and the isolation of it all. He made a habit of it over time, stopping by after a

ADDITIONAL PHOTOS COURTESY OF LARRY NELSON

Twentyyear-old Larry in March 1968 in Chu Lai, Vietnam

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long day at work. It wasn’t long before he was driving the ball farther than the others on the range, and straighter, too. It was still another year before he played with any seriousness—or with any club other than a driver. He quit Lockheed to finish school, and to fill his free time every day until his wife got home from work, he purchased a discount membership at nearby Pinetree Country Club. He was nearly 23. When Larry was a kid, he would often spend time by himself, seeking out new fishing holes or lying in a field of sage for hours and gazing at the clouds passing overhead. The solitary nature of

golf suited him, and he was rewarded with steady improvement. “I think that is what’s good about the game, whether you’re coming back out of a war zone or an office,” he says. “No matter how many people are out there, it’s still just you, the golf club, and the golf ball, trying to get it where you want it to go.” The club pro, Bert Seagraves, recommended he pick up a copy of Ben Hogan’s Five Lessons: The Modern Fundamentals of Golf. Larry studied the book and, with occasional tips from Bert, shot under par within a year. Other members began taking notice. One of them, Chet Austin, never forgot the first time he saw Larry and his wife at the course. “He and Gayle came driving up to the tee,” Austin told The Atlanta Journal-Constitution in 2006. “And when I saw him hit the ball as far as he could for a man his size, I thought, Woooo-wee. That got my attention.” Bert brought him on as an assistant in 1970, which meant that, although Larry spent more time at the course, he only had limited windows of practice time. He often played at dawn before the members arrived, and in the afternoons, he would hit balls out of a ditch in the driving range using one arm. After a few years, he was considering taking another job because he couldn’t support a family on his assistant’s salary. Instead, a group of five Pinetree members, including Chet Austin, pooled together enough money ($10,000) to send him to Tampa, Florida, to play the professional mini-tours. Surprised, he went home and told Gayle. She was supportive, but Larry was hesitant. He’d seen professional players come through Pinetree every now and then, and he was enamored with them, but the notion of playing golf for a living still seemed far-fetched. Then he talked to Bert. “You’ve got to do this,” Bert told him, “because if you don’t, you’ll always regret it.” In the fall of 1972, they packed all their

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Larry, his sons, Drew and Josh, and his wife, Gayle

were young; Larry thought it just seemed like a great way to make a living. On his final hole, needing par to tie for 22nd, he lofted an 8-iron over the pond fronting the green, and then calmly twoputted. Just a few years after hitting that aluminum driver for the first time, he became one of two people to ever qualify for the PGA Tour after picking up the game in their 20s.

IN TEAM SPORTS, there are arguments belongings into a brown Chevy Monte Carlo and drove to Tampa. Among the 120 players on the mini-tour, some were college All-Americans. Larry had yet to play an actual tournament. People were baffled to learn that he hadn’t competed in high school or college, but he didn’t play well enough early on that anyone was impressed by that fact. During his first few tournaments, he committed several violations because he didn’t know the rules. Once, after hitting his ball into a hazard, he started removing leaves and sticks, and then asked another guy in his group whether it’d be a penalty if the ball moved. “You’ve moved so many things already, you’re lying 12,” he told Larry, incredulous. Leading up to the 1973 PGA Tour Qualifying Tournament—or Q-School, as golf’s most notoriously pressure-filled event is known—all the hype surrounded a young player named Ben Crenshaw, who’d won three national championships at the University of Texas and had already landed on the covers of several golf magazines. While Crenshaw dominated the tournament (he would go on to win his first event immediately afterward), nobody paid much attention to the guy who’d only started playing 16 months earlier. To earn his PGA Tour card, Larry needed to finish in the top 25; otherwise, he’d have to wait to try again next year. Yet nerves never really got to him. Most of the others had dreamed about this opportunity since they

to be had over how to define individual success, about what it means to be great. When athletes must rely on the teammates surrounding them, wins and losses are inarguably impacted by significant forces outside of their control. Still, as a sports-obsessed culture, we seem to have reached a consensus that greatness is not only defined by wins and losses, but by championships. In golf, there is little debate to be had. Part of the game’s magnetism is the black-and-white clarity of its individual storylines. The year that Larry qualified for the PGA Tour, Arnold Palmer won his 62nd and final PGA tournament; seven of his wins were major championships. Jack Nicklaus retired with 73 PGA Tour wins, 18 of which were majors. The reason that Nicklaus’ anointment as the greatest of all time goes unchallenged has little to do with those 11 extra wins overall and everything to do with his performance in the majors. For his first few years on tour, Larry defined success by whether he made enough money to provide for his family. His first 10 tournaments in 1974, the year after qualifying for the tour, he didn’t make a single cut, thus failing to earn a penny of prize money. At the time, only a few players earned sponsorships, and everyone had to pay for their own rental car, lunch at the clubhouse, and even golf balls at the driving range. He was

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Larry at the 1979 Jackie Gleason Inverrary Classic

thrilled to be sharing a locker room with Nicklaus and Palmer, but with no winnings to his name and travel costs stacking up, the financial reality was self-evident. His 11th tournament, though, he managed an eighth-place finish, and a check arrived in the amount of $3,800—just $300 more than he needed to retain his PGA card for the next year. For a few years, he managed to continue playing golf for a living. In 1978, however, he revamped his practice routine—he was a natural off the tee box and with his irons, but his short game was dreadful— to emphasize chipping, bunker play, and putting. The next year he won two tournaments, finished second on the money list, and earned one of 12 coveted spots in the Ryder Cup, the biennial team competition between Europe and the United States. The international rivalry creates a singular intensity of pressure, and its drama stems from the possibility that even the steadiest players are prone to faltering. Larry thrived, becoming the only player to go 5-0 in Ryder Cup history. “Having to make a 15-foot putt, it’s not like having someone shoot at you,” he says. “It’s not life or death, so you can approach it a lot differently.” Still, he didn’t come close to claiming a major victory until the 1981 PGA Championship at Atlanta Athletic Club, 45 minutes from his home. He was 33 at the time, and five weeks earlier, he was struggling with a bad back and playing so poorly that he took a month off and spent time fishing with his sons, Drew, 4, and Josh, 2. He got off to a disastrous start, but a rain delay offered the chance to fix his putting; after three rounds, he captured a four-shot lead. Most any player will tell you that holding a lead in a major makes for a torturous Saturday evening and Sunday morning— the stress has led to many legendary final round

collapses. As for Larry, he drove home and played soccer with Drew. Newspaper columnists went on to complain that his Sunday round lacked drama—Larry described it at the time as “aggressively conservative.” On the 18th hole, still ahead by four strokes, he actually took the time to count in his head how many times he could hit into the pond and still win. There was no need. A 6-iron left him 20 feet from the hole, and after a steady two-putt, he tipped his Amana hat (the appliance company paid him $50 a week to wear it) to the crowd. He hugged Gayle and then threw his Hogan brand golf ball into the gallery. Finally, he embraced his first teacher, Bert Seagraves, who’d driven in to watch. “I’m about as excited as I’ve ever been in my life,” he told a Washington Post reporter. And then, when asked how he planned to celebrate, Larry responded with characteristic understatement, “I’m going [to] take a hot bath.”

IT WAS A MONDAY MORNING in 1983 when Larry stepped onto the 16th green at Oakmont Country Club. Rain had delayed the final round of the U.S. Open, and so he and Tom Watson and Seve Ballesteros returned the next day to finish the remaining three holes. The night before, in addition to playing Pong on the Atari with his sons, Larry had mapped out every shot he was

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going to hit, but there was no accounting for this: a 62-foot putt on the fastest green he’d ever played. Once again, he was playing poorly coming into the tournament, and when he flew in to practice the course on Monday, his clubs didn’t arrive with him. He borrowed a putter from the clubhouse and stayed on the putting green instead. He’d always loathed practicing putting, but here it paid off. When that 62-foot putt rolled in for birdie, Larry, in a rare display of emotion, ran after it. Roars from the crowd could be heard on the opposite side of the course. Watson bogeyed the next hole, and Larry captured the U.S. Open by one stroke. His biggest endorsement contract, $6,000, was for playing Ben Hogan Golf Equipment clubs, and after that season—he’d won two majors and was still undefeated in the Ryder Cup—his contract was cut in half. There was never an explanation. After winning his first major, people were hesitant to celebrate him. “It was like it was so unusual, people didn’t embrace it,” he says. Winning his second didn’t seem to change the perception. Neither did his third. In the summer of ’87, on the hottest Aug. 9 in the history of Palm Beach Gardens, Florida, Larry beat Lanny Wadkins in a sudden death playoff for the PGA Championship. He started the day three

The Nelsons after the 1987 PGA Championship

strokes back, but the rest of the field faltered in the sultry spell. (When a reporter later asked how he was able to handle the heat, Larry shrugged. “Well, I guess it was hotter in Vietnam.”) When his winning putt dropped, the diminished crowd cheered out of relief as much as excitement. But the achievement was momentous. He joined Nicklaus, Watson, and Ballesteros as the only players to win three major championships in the ’80s. Today, there are only two active American players on the PGA Tour that have won more than two majors. Larry won more than Ben Crenshaw, Tom Kite, and Greg Norman. “You win three, you’re a golfer not for this year or this decade but for the ages,” columnist Mark Bradley wrote afterward in The Atlanta Journal-Constitution. “Larry Nelson, the man from Marietta, has won three. He got his third Sunday, winning the PGA. Maybe this time somebody will notice.” To celebrate, Larry took his family to Wendy’s.

IT HAS BEEN EXACTLY 30 years since Larry accomplished that remarkable feat, and still it seems that no one has noticed. Perhaps corporations were wary of selling his story because Vietnam was a politically disastrous war. “If it had been today, I would’ve been America’s hero,” Larry says. Perhaps the traditional golf powers were reticent to celebrate him for fear he confirmed what many already think when they turn on the tube and watch these guys whacking a little white ball across a finely pruned field: I could do that. Larry picked up a club and actually did it. Or perhaps it was simply bad timing. For much of the ’80s and well into the ’90s, golf’s senior tour attracted much larger crowds than the PGA Tour. Jack Nicklaus and Arnold Palmer remained the game’s biggest names, and they drew in the majority of golf’s relatively small viewership. As Larry approached 50, it appeared he might finally get his due. He’d now been playing for nearly three decades, and his relative youth was advantageous. In anticipation, companies started approaching him with big endorsement deals. But in 1997, the year of his 50th birthday—the same year he was passed over as Ryder Cup captain despite being promised the job—he happened to be paired in a tournament with a player named CONTINUED ON PAGE 70

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Larry in the clubhouse at Atlanta Country Club

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Tiger Woods, who was kicking off his rookie season. Larry had competed against young, hugely hyped players before, but this was a different sort of phenomenon—it was the largest crowd he’d ever seen. Larry would go on to win player of the year on the Champions Tour, but by the time of his birthday that fall, the economics of golf had been transformed. The PGA Tour became exponentially more lucrative, and as for the Champions Tour, if Tiger wasn’t on, people simply didn’t tune in. Larry turns 70 next month. He still plays roughly 10 tournaments a year, and his sons caddy for him whenever they can. He’s no threat to win, but he likes to challenge himself—he still aims to finish in the top 10 once a year. And he recently invented a tool to practice swing mechanics at home without clubs—no experience required, of course. During his World Golf Hall of Fame induction speech in 2006, he told a story about his dad, who had passed away the year before. “My father never played golf until he was 50,” Larry told the crowd. “One year I had played in the Atlanta Classic and missed the cut by 10 shots, and we were driving home. My dad said, ‘Son, I don’t know much about golf, but if I were you, I’d try to get it closer to where those flags are.’” Sitting in the front row were Nicklaus and Palmer, there to welcome him into golf’s most exclusive club. But even more meaningful were the two airplanes filled with family and friends,

including Bert Seagraves, who traveled in for the ceremony. For his display case, Larry chose to include the field jacket he wore as a 140-pound sergeant in Vietnam in addition to his Bible and photos of loved ones. At the Mississippi Gulf Resort Classic in Biloxi this March, he went out of his way to make sure the scorekeepers had plenty of water. He talked to any fans following his group to ensure they were having a good day. When everyone else walked by a turtle inching across a cart path, Larry paused. “Hey, big boy,” he said, picking him up and carrying him over to a stream. On the next to last hole, talking to his son Drew about his struggles on the back nine, he paused and grinned. “Just nervous I guess. Hadn’t been doing this long enough.” JK Nickell is a features editor at Texas Monthly and a former editor at this magazine. Share your own golf tales with him at jknickell@yahoo.com.

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career, she’d realized that although she was giving something to the viewer, she was also taking something away by directing them into what she was about. She’d rather leave things open and unknown. She was a person who said “wow” a lot, and she wanted to leave room for people to have their own “wow” moments. And for that you needed space. You needed to leave the story unfinished. rose-lynn had moved into her mother’s home recently. Her things were mostly unpacked, but not fully. This, too, concerned her. “It’s like having someone over in my bathrobe,” she said. “It’s like being laid bare.” She was hesitant to take me through the process of even looking at the landscapes on the tear slides—much less selecting—because it wouldn’t be true, because I would be there, watching. And later, she told me she didn’t want to describe the process of capturing a tear, mounting it on the slide, drying it. It was too mechanical, or awkward, or anyway—it would take people away from the art. Another image, a whole set, Rose-Lynn titled “In the end it didn’t matter.” These all came from a moment that had been frustrating and unfulfilling. She took the tear, marked the slide with a time and a phrase (it was about someone, but she didn’t want to say who or what), and forgot about it for years until her anger and frustration subsided and she no longer wanted anything from this person or expected anything from the slide. And—wow!—it turned out the slide contained everything. It was filled with images, interesting lines and patterns, joyful and playful and strange. “It was kind of a joke on me,” she said. She made about 30 photos from that one slide, and whittled and whittled them down to a series of five. In the end, it didn’t matter: a joke on herself in five parts.

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Another, called “Go!”, is also about a passing, about someone Rose-Lynn had a deep appreciation for. “The spirit of this person was so big and free,” she said. When she got word he had died, she cried, and in her tear found this bubble, almost like a spirit or a balloon lifting off, and she thought, Go! Not like go away. “A good go.” A thrust of life, an escape, bursting out within the tear. “Go!” There was a synchronicity, she said, a serendipity to the whole process, like recognizing the root of a feeling within the image, but—she hesitated. It was all so irrational. Explaining it too exactly could be dangerous. The onion tears were more intentional, scientific even—sulfuric acid in an onion makes one weep— but Rose-Lynn still had questions, like: Would all her onion tears look the same, seeing as they were brought on by the same chemical process? They did not. Some onion tears appeared fern-like, some more crystalline. How could one be curved and the other gridded—a Minneapolis and a Los Angeles— both caused by the same chemical? It mystified her. She contacted a scientist who studied tears, a biochemist named William Frey who had coauthored a book called Crying: The Mystery of Tears. Frey told Rose-Lynn about how, chemically, our emotional tears are distinct from tears that come from eye irritations. Also, the tear glands in women and men are anatomically distinct. Women cry more often than men, and women produce more tears when they cry. But the most intriguing thing Frey told Rose-Lynn was that crying in response to heightened emotions is not only useful from an evolutionary perspective, but likely good for health. Crying is a stress reliever, and unrelieved stress can hasten heart disease and kill brain cells, and has even been linked to early onset Alzheimer’s. Crying helps us survive. Rose-Lynn still had questions, but she realized her tendency to

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want to figure out the meaning behind the different patterns and landscapes inside the tears, a deeply human instinct, was also misguided. We’re drawn to connections. We want tidy endings to our stories and answers to our questions. If she’d learned anything over the eight years the project spanned, it wasn’t that a happy tear and a sad tear might look different. In fact, Frey told her that deducting the visual meaning of the salt and mineral structures within dried tears would be nearly impossible. Just think of the experiment: a lot of people crying over the exact same things for the exact same reasons. Even if you could draw up the circumstances and overcome the liability laws, you’d still be prescribing the reasons for the tears using words. And words are limiting, nothing but blunt instruments we’ve invented in an attempt to describe a whole universe of interior feelings—the stuff we call emotions, an intellectual, chemical process, reduced to terms like sadness and anger and love. The science wasn’t there; words came up short. It was all deeply imperfect, like us. It was all eventually unanswerable. in 2014, rose-lynn began showing the photographs of her tears in galleries all over the world. In France, a manufacturer from Chantilly took the patterns from one image and turned it into lace, a fabric, they noted, so often twinned with weeping—on brides, in funerals. An architectural firm also became fascinated by the patterns, drawing on them for inspiration in a project about water. People wanted to take these tiny structures and make them very large. In her mother’s home—now her home—Rose-Lynn kept a stack of aerial photographs near some of the work. It was eerie how similar the landscapes appeared, one huge, one tiny. What she had, she realized, was an ephemeral atlas, a series of maps to places that didn’t

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exist. Maps to the interior. From the very start, she’d called her series The Topography of Tears. Next to the aerial photos was one tear photo in particular, “Grief and gratitude.” This was the first tear. It had come after the loss of a friend, an artist, who had nursed her back to health in Italy many years before. “He had probably saved my life, and we had stayed in touch, and then I lost him. I thought: He’s old. I have to make sure he knows how much he meant, how much he mattered, how thankful I’ve been.” She tracked down his number and arranged a visit. Decades had passed, yet “it was this continuum of friendship, of time and connection. Everything got said. Everything that needed to be. It was very whole. And then he died. I cried. I cried for losing him but mostly for having found him again.” When she looked back at the very beginning, she could see her artist friend in that photograph. Not him, exactly, but his creative impulse, his curiosity and playfulness and largeness of heart. There was a sense that the photograph and patterns could reach back beyond time. There was another photo she made from that first tear, too. This one she titled “Timeless reunion in an expanding field.” She got very quiet talking about these first photographs. The house was very still. Outside, the gridded streets of the San Fernando Valley were hot and white with late spring midday light. On the wall, behind the table where the photographs were piled, was a massive, rolling, geometric painting—one of RoseLynn’s, too. An older work. She had begun moving on from the tears, started searching for other long-term projects. Kelp was something that intrigued her, its dried shapes washed ashore on a certain beach with bone white sand. But she was still dwelling on the tears. In a few days, a book of the work, named after the series, would come out, and more exhibitions, further

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opportunities for the finished work to be seen. If there was one thing she’d learned through this whole, tearful period, she said, it was to abide in the unknowable. She paused for a while. “You’re trying to bring words through into something that’s wordless, trying to describe something that exists perfectly well on its own. The thing with crying is that so often the very power of that moment is precisely because you can’t talk. There aren’t words with it. It’s something that’s so direct. And then, all of a sudden, there’s a release, like after a storm. The air is clearer. You feel the hair on your arms lift.” Those moments after tears, the wonder of those moments, that’s what her photographs captured. After tears, she’d realized that it was OK, good even, “to end on a question, but the question can be different for you and me. Maybe it’s, ‘Is it finished?’ Or, ‘How do I want to say this?’ Or, ‘What is my story in this tear?’” Like a real map, her topographies lead people back to places they’ve long forgotten, or places they’ve never been. Like an explorer, between the discovery of this landscape and her presentation of it, Rose-Lynn has spent her time charting a course, a way for us to navigate, to see. Before leaving her alone in her mother’s house, I had asked RoseLynn something else, but she said she was talked out for the day and needed some time to rest. We could talk again, of course, but later. Only, when we did eventually speak again, I’d forgotten what I’d wanted to ask. “What was it?” she urged on the phone, trying to help me remember. “Was it something about where things begin and end?”

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Albuquerque NEW MEXICO Albuquerque has $300 million in hospitality investments reshaping its skyline, and exciting developments are on the horizon. Downtown Albuquerque is in the midst of revitalization, stemming from the recent renovation and ongoing updates to the Albuquerque Convention Center and the adjacent Civic Plaza. In the near future, Albuquerque Rapid Transit will provide convenient transportation along Central Avenue (the original Route 66) to a new downtown entertainment district, One Central, as well as Innovate ABQ, a seven-acre research and development district that will support the entrepreneurial community, and from the ABQ BioPark to Nob Hill. With increased air service at Albuquerque International Sunport, there’s never been a better time to connect with the city. Both ancient and cutting edge, equal parts cool and quaint, the city is an oasis in the high desert, full of people with rich histories and inspiring ideas you won’t find anywhere else. There is truly no other city like it. Go to visitabq.org to plan your trip today, and leave Albuquerque viewing your own world in a new light. desert oasis Gather at the Albuquerque Convention Center and be a part of history while planning for the Afuture. casual-luxe

Seek Out the Sand

vibe is found throughout The Sea Pines Resort. In recent years, Sea Pines debuted several brand-new facilities and wrapped up complete renovations to existing venues. One of the crown jewels is the 25,000-square-foot Beach Club, a game changer when it comes to beach time in Sea Pines—think white-glove service with your toes in the sand. Family-friendly amenities abound, including large changing rooms, kids’ activities, and the grab-and-go Surf

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growth and change Big ideas are brewing at downtown’s innovation hub, Innovate ABQ.

Business accelerators are tailored to every type of startup. A cohort for high-growth companies: abqid.com Programs for the creative industries: creativestartups.org Assistance for earlystage entrepreneurs: https://stemuluscenter. org/ignitecommunityaccelerator Programs for Spanish speakers and immigrants: ahcnm.org Tech commercialization from world-renowned national R&D laboratories and universities: nmangels.com/ entrepreneurs/ startupfactorytm

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Innovation Central Albuquerque’s entrepreneurial ecosystem is growing fast, thanks to downtown redevelopment, a diverse and creative population, and a vibrant innovation district. The city’s culture of collaboration empowers everyone, from those with companies to those with ideas just forming. ABQic.com. A recent study ranked Albuquerque #1 in the country for gender equity in pay, education, and home ownership. It has also been rated one of the Top Cities for Creatives, one of the country’s elite Rise of the Rest cities, and for the past four years, it has been among the Top 10 Most Digital Cities in America as a leader in building the infrastructure needed for the future.

Albuquerque NEW MEXICO Get motivated, inspired, and connected

Albuquerque is packed with spaces for entrepreneurs— both English- and Spanish-speaking —to do their thing. Here are just a few: • FatPipe ABQ helps entrepreneurs build their businesses by providing the space for collaboration and the initial resources needed for success. fatpipeabq.com • WESST provides a business incubation program, a state-of the-art digital media studio, Spanish-language resources, and the Veterans Suite co-working space. wesst.org • BioScience Center is an incubator focused on nurturing bioscience and life-science startups. thebiosciencecenter. com

Every week is filled with events where entrepreneurs and the innovationminded meet. 1 Million Cups: Six-minute presentations from local startups, ending with feedback from mentors and advisors. 1mcabq.com TAZA:El único evento a nivel nacional basado en el programa “1 Million Cups” dedicado en exclusiva a los emprendedores que hablen lenguaje español. svedc.org Impact & Coffee: A mixer for the nonprofit sector. abqic. com/events It’s Never Too Late to Innovate: Gathering to help seniors and retirees learn how to start a business. fatpipeabq.com/events

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achieve excellence Students enjoy a top education in a spectacular desert setting.

Empowering our state of minds

pioneering care UNM Hospital serves as the state’s only Level I trauma center with more than 40% of New Mexico’s doctors having graduated from the University. 82 southwest august 2017

The 600-acre campus of The University of New Mexico is a city within a city—you’ll find the latest technology, top-notch educational opportunities, world-class arts, and comprehensive medical care. The University shares information and creates new knowledge alongside some of the most technologically advanced laboratory partners in the world. UNM finds answers, creates jobs, and discovers ways to improve the lives of people everywhere. Health care is also top of mind at UNM. Ranking high in rural medicine, family medicine, and nursing/ midwifery, the school is committed to improving health locally and beyond. Plus, the UNM Comprehensive Cancer Center is the only center in the state to be designated by the National Cancer Institute.

Albuquerque NEW MEXICO

Looking for more? Explore the universe at UNM’s Meteorite Museum or learn about the human cultural experience at the Maxwell Museum of Anthropology. You can catch a touring Broadway show at Popejoy Hall, New Mexico’s premier performing arts center or browse fine art at the campus’ three galleries, including the world-renowned Tamarind Institute. When you’re ready to relax, simply look around. The picturesque Albuquerque campus, just east of downtown, is a sprawling arboretum with historic architecture and inspiring art installations. Or, venture to the nearby Sandia mountains to hike, bike, climb, and ski. Define your future in this incredible place, where learning meets the Land of Enchantment. define.unm.edu

innovate locally Innovation Academy unites students from around the globe with respected faculty to solve real problems through interdisciplinary programs and hands-on experiences.

The Lobo Life: The student perspective of where the classroom ends and the Land of Enchantment begins. Lobolife.unm.edu, @thelobolife on Instagram. august 2017 southwest 83

progress ahead The new Facebook data center will open in 2018.

Up and Coming Albuquerque is as attractive for business as it is to live, which is why many companies are expanding to and within the metro area. It’s a welcoming, low-risk location where employers find an impressive workforce and a business climate that rewards them for new investment and job creation. Albuquerque residents love the low cost of living and quality of life that’s hard to beat, with sunny weather, outdoor activities, and breathtaking scenery adding to the draw. Facebook is among the most recent employers coming to the metro area, selecting Los Lunas for its state-of-theart, 300-acre data center campus. Facebook could invest $30 billion in the complex, generating hundreds of jobs in the process. Other companies have recently selected Albuquerque for software development, financial services, information technology, and plastic products manufacturing. Isn’t it time you take a closer look? abq.org 84 southwest august 2017

Albuquerque NEW MEXICO

Timeless Sophistication Hotel Chaco, Albuquerque’s newest luxury hotel, shares the soul of an ancient civilization with the modern traveler in the heart of Old Town. Inspired by Chaco Canyon, an ancient cultural center for Ancestral Puebloan people, the hotel derives its shape, distinctive stone masonry, and directional alignment from the UNESCO World Heritage Site. Other thoughtful design elements include original art by prominent contemporary Native American artists and staff uniforms designed by Patricia Michaels of Project Runway. The property’s 118 luxury suites and guest rooms blend sophisticated modern flair with natural elements like stone vanities and in-suite fireplaces. Meanwhile, the hotel’s main dining area is a collaboration between legendary chef Mark Miller and executive chef Gilbert Aragon. Their rooftop restaurant, Level 5, incorporates techniques from indigenous cultures. hotelchaco.com

Seek Out the Sand

A casual-luxe vibe is found throughout The Sea Pines Resort. In recent years, Sea Pines debuted several brand-new facilities and wrapped up complete renovations to existing venues. One of the crown jewels is the 25,000-square-foot Beach Club, a game changer when it comes to beach time in Sea Pines—think white-glove service with your toes in the sand. Family-friendly amenities abound, including large changing rooms, kids’ activities, and the grab-and-go Surf

Luxury defined Enjoy tributes to native culture in a modern, fresh setting.

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paradise found Enjoy the gorgeous setting and deluxe amenities of Sandia Resort & Casino.

Discover a High Desert Gem

The luxe grounds of the Sandia Resort & Casino offer breathtaking views of the city skyline from the base of the Sandia Mountains. The well-appointed guest rooms and suites at this AAA Four Diamond property feature amenities like soaking tubs, Egyptian cotton towels, and iPod docking stations. Ample meeting and event space—totaling 50,000 square feet—makes Sandia perfect for conventions and business retreats. Hit the links on the award-winning par-72 championship golf course designed by architect Scott Miller. The longest course in New Mexico, Sandia Golf Club’s greens are set against an unforgettable mountain backdrop and wind through native landscapes. Hone your game with PGA Golf instructors or practice your swing at the double-tiered driving range. Post-putt, relax at the pueblo-style clubhouse, which overlooks the 18th green, and chow down on truffle fries, green chile mac and cheese, or blue corn–crusted wings.

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Albuquerque NEW MEXICO For games of a different variety, check out the resort’s casino. Packed with Vegas-caliber gaming, it includes New Mexico’s largest non-smoking poker room, as well as blackjack, craps, roulette, and baccarat. There’s also live bingo with progressive jackpots and the only live keno games in the state. Indulge in a day of relaxation at Green Reed Spa. Popular treatments include full-body massages, facials, and a 30-minute therapeutic body polish that uses prickly pear sugar, wild sage, and blueberries to remove impurities from the skin. Afterward, choose between a dip in the plunge pool or time at the eucalyptus steam room and dry sauna. The fun doesn’t stop when the sun goes down—luxury cabanas abound with fire pits and a hot tub nearby. Lastly, make time to feast at the resort’s array of dining options. Opt for a multicourse meal at the Bien Shur fine dining rooftop restaurant, or pick up on-the-go items from P’A Shur Deli & Roadrunner Grill. Both the pool and the golf clubhouse feature a full-service bar and grill, as well as private dining spaces. sandiacasino.com

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rooftop destination Enjoy your favorite pint from the city’s best view of Albuquerque.

Marble Brewery: Taste the Southwest

Founded in 2008 in downtown Albuquerque, Marble Brewery now distributes unabashedly bold craft beer classics throughout the Southwest. Still, the best place for a pint is at one of their three locations throughout the city. Enjoy the award-winning pilsner, the delicate double white ale, or the unfiltered wildflower wheat that’s brewed with New Mexico honey. Inspired by the community and devoted to brewing premium craft beer, Marble Brewery provides a place for locals to enjoy music and food trucks. In town over the weekend? Don’t miss the free brewery tours, held every Saturday at the original location. marblebrewery.com

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Toast New Mexico’s Wine Country With nearly 400 years of winemaking history, the New Mexico wine region is refreshing the industry once again, from the varietals to the tasting rooms. Previously known mostly for sweeter, less-developed wines, winemakers are now experimenting with new techniques to bring forth varietals with more depth and diversity, reflective of the region and its varied landscapes and people. Celebrate this renaissance at the family farms and hip tasting rooms of regional wineries, which have more than doubled in the past five years. Award-winning and sophisticated yet unpretentious and laid-back, both the artisans and their wines provide a welcoming atmosphere. Enjoy a tempranillo inspired by the grapes brought to the area by Spanish monks, and indulge in Gruet’s famous bubbles and other flavorful varietals that are making the high desert one of the hottest wine regions in the U.S. nmwine.com fine wine Raise a glass to a centuriesold tradition in New Mexico.

Seek Out the Sand

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living color Feast your eyes on hundreds of colorful balloons floating above the desert landscape.

An age-old form of flight captures the imagination each October as devout, curious, and novice balloonists descend upon the world-famous Albuquerque International Balloon Fiesta®, held this year Oct. 7-15. Set against the Rio Grande Valley, the nine-day extravaganza creates an enchanted world of balloon-filled skies with events like the “Special Shape Rodeos” and twilight “Night Magic Glow”. On the ground, guests can enjoy 1/3 mile of food and merchandise concessions and activities including pin trading, music, and even a professional chainsaw carving competition. Ask any local, and they’ll tell you the experience of watching hundreds of these airy giants take flight is both humbling and inspiring. The allure has brought ballooning fans together for more than 45 years. balloonfiesta.com

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PHOTO S CLOCKWISE FROM TOP: BENNIE BOSS, MARLON LONG, BENNIE BOSS

Fly Over Albuquerque

Albuquerque NEW MEXICO See Sandia From Above Glide high above New Mexico’s breathtaking scenery on the Sandia Peak Aerial Tramway. Traveling 2.7 miles from the foothills northeast of Albuquerque to the top of 10,378-foot Sandia Peak, the tramway runs year-round and offers views of up to 11,000 square miles on clear days. Watch the city drop from beneath you as you climb over rugged boulders, mountain landscapes, and lush ponderosa forest. The views of dramatic canyons, extinct volcanoes, distant mountains, and unusual desert formations make this an unforgettable experience. sandiapeak.com

Sky High Gaze up at the bright blue Southwestern sky and you’re likely to see hot air balloons on more than 300 days of the year. For 35 years, Rainbow Ryders has shared their passion for flight with guests from all over the world. Offering year-round sunrise flights, they’ve been the official ride operator of the Albuquerque International Balloon Fiesta for 19 years. rainbowryders.com

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PAINT THE TOWN

Albuquerque has long been a celebrated cultural center. From museums to galleries and everything in between, you’ll find your favorite artistic outlet in this magical city.

Play and Learn Indulge your inner child at Explora, a hands-on science center and children’s museum that delights kids and adults alike. explora.us

React to Science Established in 1969, The National Museum of Nuclear Science & History tells the story of the Atomic Age, from the Manhattan Project to today’s uses of nuclear technology. This Smithsonian affiliate features a nine-acre outdoor exhibit area with historic planes. nuclearmuseum.org

Soak Up the Sounds of the Season Celebrating its seventh season in multiple venues across the city, the New Mexico Philharmonic boasts an impressive lineup with everything from the classical stylings of Mozart to an Aladdininspired collaboration with the New Mexico Ballet Company. nmphil.org

Carve Out Museum Time Located just off historic Route 66, Albuquerque Museum boasts works by Georgia O’Keeffe, Luis Jiménez, and Ernest Blumenschein, as well as an impressive collection of historical artifacts. Check out one of their many educational classes, live performances, and tours. cabq.gov/museum 92 southwest august 2017

Albuquerque NEW MEXICO ArtsCrawl • Weyrich Gallery: weyrichgallery.com • Warren Fine Art & Collectibles: warrenfineartgallery.com • Yucca Art Gallery: yuccaartgallery.com • Palette Contemporary Art & Craft: palettecontemporary.com • Purple Sage Gallery: PurpleSageGallery.Biz • Sumner & Dene: sumnerdene.com • Tortuga Gallery: TortugaGallery.org • Concetta D Gallery: concettadgallery.com • The Next Best Thing to Being There: beingthereabq.com

An Insider Look at Art Get an insider look at Albuquerque’s arts scene by checking out the local galleries. The First Friday ARTScrawl and ARTful Saturday gallery tours are selfguided walking tours through some of the preeminent collections in the city. Plan a custom tour with the listing of participating member galleries, and map out a tour focused on your interests. See fine paintings, photography, sculpture, and jewelry. Browse wearable art, crafts, artifacts, and art glass, plus find unique local treasures and gifts. artscrawlabq.org

Appreciate Local Art Ten minutes from the airport in historic downtown, Sumner & Dene Gallery represents an eclectic mix of unique New Mexico artists ranging from realistic and abstract paintings, whimsical sculpture, and horse hair pottery to distinctive Southwestern jewelry. This month, check out landscape paintings by artist Angus Macpherson, known for his depiction of billowing clouds, trees reaching for the sky, and snow packed forests, all featured in his upcoming 2018 calendar “Changing Times.” sumnerdene.com

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Plan a Day to See a Play There has been live theatre in New Mexico since 1598, and today Albuquerque is considered the live theatre capital of the Southwest. You can enjoy performances here by more than 50 theatre companies, including musicals, comedies, operas, Broadway hits, dramas, world premieres, and children’s theatre. In downtown, admire the 90year-old KiMo Theatre’s beautiful blend of art deco and Pueblo Revival architecture. The Albuquerque Theatre Guild is your guide to this wonderful wealth of theatre at abqtheatre.org, where you can download our current theatre guide, “Albuquerque Spotlight on Live Theatre.”

With 23 Native American tribes including 19 pueblos, New Mexico is a mecca for rich Native culture. Start your visit to Albuquerque at the Indian Pueblo Cultural Center, known as the gateway to New Mexico’s 19 pueblos, which celebrates the vibrant Native American communities in the city and throughout the state. For a truly authentic experience, visit during a time when pueblos—like Acoma Pueblo, the oldest continuously inhabited community in North America—are celebrating feast days, which are periodically open to the public. On these sacred days, pueblos honor traditions through food, traditional dance, full regalia, and celebration.

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ERNEST BLUMENSCHEIN, STAR ROAD AND WHITE SUN, 1920, OIL ON CANVAS

Immerse Yourself in Native Culture

Albuquerque NEW MEXICO

Celebrate, Learn, and Listen Fall in love with Hispanic culture at the National Hispanic Cultural Center. Dedicated to the preservation, promotion, and advancement of Hispanic culture, arts, and humanities, the NHCC offers performing arts, educational activities, a library and genealogy center. The NHCC Art Museum contains works by Hispanic artists from around the globe. nhccnm.org Opera Southwest, the city’s opera company, has built a reputation for exceptional performances. The 2017–18 season opens Oct. 22 with Rossini’s William Tell. All Opera Southwest performances are at the NHCC, and in February 2018, Opera Southwest and the NHCC will partner to produce the world premiere of an original opera based on Rudolfo Anaya’s quintessentially New Mexican novel Bless Me, Ultima. operasouthwest.org

LANCE W. OZIER OF TODOS JUNTOS PHOTOGRAPHY

From top: Rudolfo Anaya, Héctor Armenia, and Caroline Worra in Amleto.

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VENTURE INTO OLD TOWN Adorn Yourself Looking for authentic Native American jewelry? Find beautiful treasures at Warpath Traders, in business since 1972. You’ll find the area’s largest collection of Navajo and Zuni jewelry, as well as the exclusive David Rosales Design’s Supersmith Collection. Visit their three Old Town locations.

Fashion Forward The Wild Rose is a must-see shop for locals and visitors alike. Find Euro-Western, Americano, and bohemian items from brands like Double D Ranch, Old Gringo Boots, and Marrika Nakk, as well as handbags, Navajo jewelry, and other timeless accessories.

Dig Into History Located in Old Town Albuquerque, Church Street Café resides in an adobe brick home built by the Ruiz family in the early 1700s, making it one of the oldest buildings in the state. Pull up a seat on the shaded, flowerfilled patio and savor American favorites and traditional Mexican dishes, as well as sangria margaritas and the awardwinning salsa. churchstreet cafe.com

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Albuquerque NEW MEXICO Search for Enchanted Treasures Bring home Albuquerque’s Southwestern vibe with distinctive gifts and housewares from San Pasquals Furnishings & Home Decor. Featuring everything from fountains to throw pillows, the store offers functional art pieces you can enjoy for years to come. sanpasqualshomedecor.com

Craft a Beautiful Gift Create a keepsake for yourself or others at New Mexico Bead and Fetish in Old Town. Many Native American traditions incorporate beads carved into animal shapes—also known as stone fetishes—and those objects are believed to have special powers. Choose from a variety of stone types and animal shapes. You can also shop for turquoise, semiprecious beads, shell and bone, Native American crafts, sacred herbs, and other tools and supplies. nmbeadandfetish.com

Try Something Sweet The Candy Lady in Old Town is your source for everything sweet. Voted best chocolate in Albuquerque since 1980, the shop offers chocolate fruits, 21 varieties of handmade fudge, more than 60 kinds of black licorice, and other homemade chocolates. The Candy Lady has provided edible props for award-winning TV shows and custom chocolate molds. Stop in for a sample of fudge. thecandylady.com

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Shine On

Fine craftsmanship and unmistakable Southwest flair stand out in Nob Hill’s jewelry shops.

Gertrude Zachary A favorite in the local jewelry scene for more than 40 years, Gertrude Zachary specializes in unique, contemporary designs handmade by Native American silversmiths. Come here to find a true New Mexico treasure. gertrudezachary.com

IMEC International Metalsmith Exhibition Center Works by more than 70 pioneering local and international artists can be found at International Metalsmith Exhibition Center. The jewelry is wearable sculpture that’s carefully curated by IMEC’s collabprators. Look for unique designs and fine craftsmanship—you may find your next family heirloom. shopimec.com

Sukhmani Designs

Lilly Barrack Find distinctive, handmade jewelry in both contemporary and traditional designs at Lilly Barrack. With three stores in Albuquerque, you’re sure to discover the ideal accessory to commemorate your trip. Visit the new store in North Scottsdale, coming soon. lillybarrack.com 98 southwest august 2017

Sukhmani combines the power of gemstones with the artistry of intentional design. Their jewelry builds on the organic form and natural flow of meticulously selected stones to enhance the wearer’s wellbeing, balance, clarity, and spirituality. Sukhmani Signature designs are meant to inspire, uplift and revitalize. Also visit Sukhmani Home, just across the street. sukhmanidesigns.com

Albuquerque NEW MEXICO Stay in Style Unwind at one of the city’s finest hotels. A dramatic, multi-story atrium greets guests at Albuquerque Marriott Pyramid North, and a friendly staff is on hand to attend to your needs. Take in stunning views of the Sandia Mountains from the comfortable rooms or suites, and sink into plush mattresses for a restful night’s sleep. Explore the city’s abundant arts, fine restaurants, exciting casinos, and exquisite outdoor adventures from this convenient, comfortable location. Looking for a space to host an event? The onsite Pyramid Ballroom can hold up to 1,800 guests. marriott.com/abqmc

Relax and Unwind Work out the kinks with a medical massage at Masterpiece Integrative Medicine, open seven days a week. For more than 20 years, the healing center’s award-winning staff has helped relieve discomfort caused by sports injuries and chronic pain, as well as provided prenatal and relaxation massages. bestalbuquerquemassage.com

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fun and games Have a grand time at Isleta Resort & Casino.

Discover Where Fun Begins Make your visit to the Land of Enchantment truly special at Isleta Resort & Casino. Located minutes from downtown and alongside the Rio Grande River, Isleta is the perfect place to call home while you explore the city. Try your luck at one of the area’s finest Las Vegas–style casino, where you’ll find more than 1,800 slots and your favorite table games. Relax at the resort’s world-class spa, choose from multiple dining options, and hit the links at the 27-hole championship golf course. Enjoy family activities like year-round fishing, bowling, billiards, and arcade games. There’s plenty to do for everyone, and it’s the ideal New Mexico experience for creating memories that last a lifetime. isleta.com 100 southwest august 2017

Albuquerque NEW MEXICO

Explore the Great Outdoors With more park land per capita than any U.S. city of its size, Albuquerque’s backyard is a natural playground. Bike hundreds of miles of trails, kayak through the heart of the city on the legendary Rio Grande, hike to the top of the 10,678-foot Sandia Crest, rock climb more than a mile above the city, or explore the ancient backcountry on a Jeep tour—all within 30 minutes of the city center. In Albuquerque, you don’t have to go looking for adventure. It’s right outside your door.

salud, amigos Sip a delicious local varietal in view of the Sandia Mountains.

Seek Out the Sand

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MEETING PROFESSIONALS INTERNATIONAL SPECIAL ADVERTISING SECTION

WHEN WE MEET, WE CHANGE THE WORLD

Those seven words have become the inspiration for the power of face-to-face meetings and their immense global economic impact, and the numbers, quite simply, are staggering. About $280 billion is contributed annually to the U.S. economy from meetings and events. Globally, the numbers are even more impressive. Live events drive massive economic returns and job growth, with nearly $700 billion spent globally in annual direct meeting and event expenditures. With about 1.8 million meetings and events occurring each year in the U.S., there’s probably a good chance that you, or the person sitting next to you on this airplane, is on their way to a meeting or an

event, and that speaks to the power and impact of face-to-face meetings. “When We Meet, We Change the World is core to our purpose,” said Paul Van Deventer, president and CEO of Meeting Professionals International, the world’s largest meeting and event industry association. “It’s the inspiration for the work that we do and the output of all of our efforts. “Face-to-face meetings drive innovation, change political discourse, stimulate economic

development and for me, most importantly, they enhance cultural understanding and awareness,” added Van Deventer, who also serves as co-chair of the Meetings Mean Business coalition, created in 2009 by the U.S. Travel Association to showcase the value of business meetings, travel and events. Comprised of more than 50 members, the coalition unites the meeting industry with one strong and powerful voice. The meeting industry economic engine contributes more to U.S.

PHOTOGRAPHY BY ORANGE PHOTOGRAPHY

By Rich Luna

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Introducing Meetings On Demand. World of Hyatt understands you need an easy way to make any meeting exceptional. That’s why we’ve launched Meetings On Demand, a one-stop solution where you can book events, get real-time pricing and availability updates, room layouts, and even customizable food and beverage options.

Simplifying and streamlining the booking process are just some of the ways we will ensure your meeting will be the best it can be.

To book your next meeting—anytime, anywhere— visit hyatt.com/MOD.

Now available at all Park Hyatt, Andaz, Grand Hyatt, Hyatt Regency, Hyatt, Hyatt Centric and The Unbound Collection by Hyatt hotels in the US and Canada. Hyatt® and related names, designs, and marks are trademarks of Hyatt. © 2017 Hyatt Corporation.

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MEETING PROFESSIONALS INTERNATIONAL SPECIAL ADVERTISING SECTION

gross domestic product than the air transportation, motion picture, sound recording, performing arts or spectator sport industries. According to a study commissioned by the Events Industry Council and research by PricewaterhouseCoopers, the meeting industry contribution of more than $280 billion to the U.S. economy resulted in a direct contribution to the GDP of about $115 billion. The industry employs about 5.3 million jobs. An Oxford Economics report highlights the industry’s value to businesses, fi nding that companies that invested more in business travel during the economic downturn grew the fastest. For example: • Every dollar invested in business travel realizes $9.50 in new revenue and produces $2.90 in profits. • Business travelers reported that they are nearly twice as likely to convert prospects into customers with an in-person meeting than without one. • More than two-in-five (42%) executives stated that they would lose their customers without face-toface meetings. Not only do meetings and events deliver profits, they help win new accounts, serve as education platforms, allow colleagues and partners to come together to innovate and achieve results. Conventions and conferences are key components for developing advanced skills and workforce training while the ability to sit down one-on-one with colleagues and leaders across industries provides for instant collaboration and real-time productivity. Yet, the industry is facing challenges from potential discriminatory legislation, global terrorism and “ironically by misplaced reaction by some to the threat of terrorism,” Van Deventer said at MPI’s World Education Congress in June in Las Vegas. “Face to face meetings drive innovation, political advancement and economic growth,” he said. “These threats to the free flow of

people limit the effectiveness of live events and thereby stifle innovation and progress driven by our industry. If we can’t meet, we can’t facilitate change and we can’t facilitate advancement.” Another threat to the industry is the potential elimination from the federal budget of Brand USA, a federally funded organization that promotes the country overseas as a tourist destination. “With all that’s going on in the world, unilaterally disarming the marketing of the U.S. as a travel destination would be to surrender market share at the worst possible time,” said Roger Dow, U.S. Travel Association president and CEO. “The agency was responsible for adding $8.9 billion to the U.S. economy last year … a 28-to-1 return on investment.” When people meet face-to-face, relationships are developed in a way that technology cannot recreate or match. The ability to look a new business prospect in the eye and close the deal with a handshake simply cannot be replicated. MPI’s annual conference—the 2018 meeting is in Indianapolis—is just one of the many times industry professionals gather for education, business exchanges and networking in the U.S. and internationally. The IMEX Group, the worldwide exhibition juggernaut for incetive travel, meetings and events, brings its trade show and hosted buyer program to Las Vegas in October and is expected to draw more than 12,000 total participants, including 3,200 hosted buyers from 60 countries. Face-to-face meetings more effectively capture the attention of participants, inspire positive emotional climates and drive collaboration by building meaningful business relationships. Meetings create a shared sense of mission and purpose, foster

empathy across organizational lines and create camaraderie that positions an organization for success. “Without meetings to think about the issues we face, we would not know where to start,” said Greg Clark, an urbanist, author and global advisor. “Everything begins with a meeting.” Brian Stevens, chair of MPI’s International Board of Directors and CEO of ConferenceDirect, touted the value of meetings and events and the power of relationships in this way: “Stop tapping smartphones and look into each other’s eyes,” he said. “I never sold a meeting over email. It happens face-to-face. Friends do business with friends.” Rich Luna is the Director of Publishing at Meeting Professionals International. To learn more about Meeting Professionals International, go to mpiweb.org. To learn more about Meetings Mean Business, go to meetingsmeanbusiness.com.

Paul Van Deventer, president and CEO of MPI.

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INTERNATIONAL

CONVENTION CENTER Los Cabos, Mexico's luxury beach destination, will open a 22 thousand ftÂ˛ state-of-the-art Convention Center by early 2018. With views of the surrounding desert landscape to one side and the Gulf of California to the other, the Los Cabos International Convention Center holds a capacity of more than 5 thousand people making your event an unforgettable experience. Los Cabos is ready to receive world-class conventions, with more than 500 weekly flights from 22 airports in the United States, including major hubs, more than12 thousand rooms in five star hotels and 12 certified DMC, with the best destination expertise and knowledge that will find excellent opportunities to showcase corporate branding.

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RYAN KETTERMAN

VISIT JACKSONVILLE SPECIAL ADVERTISING SECTION

JACKSONVILLE

Jacksonville, Florida’s youngest city— and perhaps its hippest—is known to some for its miles of relaxing beaches, and to others by its extensive park system, and to many by the sparkling swimming pools inside the Jaguars’ over the top NFL stadium. However, what many don’t know is just how vibrant and culturally rich the city is. From its acclaimed Art in Public Places program to its historic architecture and creative food scene, “Jax”—as the locals call it—is in the middle of a renaissance that needs to be explored. The abundant waterways, parks and ecological preserves in Jacksonville provide an unforgettable opportunity to escape the ordinary and relax in nature’s playground. Jacksonville proudly boats the largest urban park system in the nation with more than 85,000 acres as well as 22 miles of white-sandy unspoiled beaches. All the natural

beauty is surrounded by a modern and vibrant city—the largest by landmass in the nation—fi lled with authentic dining options, thrilling attractions, world-class museums, exciting events, a hip downtown and unique districts fi lled with Southern hospitality! As a melting pot of cultures and races since 1564, Jacksonville is proud of its vast heritage and eager to welcome new visitors to discover it! Art and history are an everyday/ everywhere occurrence in Jax and you can experience it in our hip historic neighborhoods, at one of our symphony concerts, during our numerous street fairs and craft markets and inside our thought-provoking, world-class museums—some of the most visited in the Southeast. This vibrant mix of old southern charm and modern Florida flair make Jacksonville one of the “Top Art Cities in the Southeast.”

In Jacksonville, you can experience the ultimate coastal eco adventure. Jacksonville’s parks take you from peaceful riverfront views to kayaking the marshes and wetlands, biking miles of nature trails, paddleboarding in freshwater lagoons, surfing the best waves in the region, year-round fishing and connecting to the local wildlife in settings you’ve never experienced before. Just minutes away from downtown Jacksonville, the city’s wild side flourishes at the Timucuan Ecological and Historical Preserve. This 46,000-acre preserve is made for those seeking a natural thrill. Swim, boat, hike, fish and enjoy historical sites like Fort Caroline National Memorial and Kingsley Plantation, Florida’s last remaining Plantationera house. All year long, from January to December, there is something exciting to do in Jacksonville. Come explore!

PHOTOGRAPHY BY RYAN KETTERMAN

VISITJACKSONVILLE.COM

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Welcome toJax! Come for the sun, stay for the fun. Jump on in! Wake up to paddle boarding on the Atlantic

Ocean and enjoy an afternoon kayaking the Intracoastal Waterway. Then wind down with margaritas and tacos on the deck as live music fills the air. A perfect day is possible in Jacksonville with endless combinations of fun in the sun. Plan your perfect trip at visitjacksonville.com.

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FOCUS ON EDUCATION SPECIAL ADVERTISING SECTION

EXPAND YOUR HORIZONS Whether you’re interested in pursuing an undergraduate degree or looking to further your career with graduate work, educational opportunities abound. Here, four top-notch universities share how they’re preparing students for today’s competitive workplace.

PHOTOGRAPHY BY BOWIE15/ISTOCK

By Laura Burkehart

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SPECIAL ADVERTISING SECTION FOCUS ON EDUCATION

Trinity University

PRIORITIZING REALWORLD EXPERIENCE The Center for Experiential Learning and Career Success at Trinity University in San Antonio emphasizes hands-on experience. In an effort to better prepare students to enter the workforce, the university creates learning opportunities through internships, undergraduate research, course projects, and community service and service learning. As a result, Trinity students can round out their classroom education by diving into their areas of study in challenging environments. “There is something about experi-

encing that which you are studying that makes it so much more alive,” says professor and director of experiential learning Jacob Tingle. Tingle, an alumnus of Trinity, leads a study abroad program in London that explores the British and American sport systems. Together, students on both sides of the pond learn about the political, economic, social, and cultural forces that influence and differentiate each country’s model through interaction and engagement with iconic British sport venues like Wembley Stadium.

“I firmly hold that learning takes place not only through traditional methods such as reading, writing, and testing, but often the most impactful learning takes place through doing,” says Tingle, adding that he believes an educator’s role is as both an expert and a facilitator. “I am convinced that the most effective teachers—the ones who truly engage and connect with students—are those who make learning real.”

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FOCUS ON EDUCATION SPECIAL ADVERTISING SECTION Creighton University

PROVIDING RESEARCH OPPORTUNITIES Research is a byword at Creighton University, a prestigious Jesuit university in Omaha, Nebraska. In 2013, Creighton took its programs to new heights by establishing the Center for Undergraduate Research and Scholarship (CURAS). Hundreds of students now engage in research projects each year across disciplines including arts and sciences, law and business, medical research, interdisciplinary health sciences, policy research, biomedical science, neuroscience, and economics. “As early as their freshman year, many of our undergradu-

ate students conduct hands-on research through CURAS,” says Creighton’s director of admissions and scholarships Sarah Richardson. “Providing that opportunity is something our university takes quite seriously, and it’s proven to be a differentiator when high school students are narrowing down their college choices.” Students looking for hands-on learning in a challenging and rewarding environment will appreciate the training, programming, and one-on-one mentorships with Creighton faculty. “It’s an opportunity to explore differ-

ent passions, discover something new, and contribute to a field of knowledge,” says CURAS director Juliane Strauss-Soukup, Ph.D. “It’s a uniquely collaborative and enriching experience.” Roughly 32 percent of Creighton’s undergraduates participate in undergraduate research or scholarly work, and nearly 200 students present their findings at national and regional scholarly conferences each year. Learn more at creighton.edu.

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Creighton University flies high with excellence. Ranked No. 1 in the Midwest for 14 years in a row, Creighton University delivers a tradition of academic distinction. Nationally, Creighton is the only Catholic university among 36 universities recognized for an extraordinary commitment to undergraduate research. Within nine months of graduation, 99% of our alumni are enrolled in graduate studies or employed and earning salaries competitive to national averages. Itâ&#x20AC;&#x2122;s clear: Creighton is invested in the lifelong success of its students.

creighton.edu

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FOCUS ON EDUCATION SPECIAL ADVERTISING SECTION

FOSTERING COLLABORATION Balancing personal and professional duties can be overwhelming, but Auburn University in Alabama offers an executive MBA program tailored to busy, career-driven individuals. Their comprehensive program assists with hotel stays, most meals, books and supplies, and residency enrollment to make the entire process run smoothly. “The lines between professional and personal time are becoming blurred and the thought of adding graduate study on top of those demands can seem quite daunting. Our blended program was designed to make it a possibility,” executive director Kim Kuerten says. “We work diligently to take care of the details—from the fi rst inquiry and admission process to selecting a course of study and graduating—so

Auburn University

the student can focus on learning.” Coinciding with the 50th anniversary of Auburn’s school of business, the university will also break ground on a new building this year that will house graduate programs, as well as provide more collaborative spaces for business programming. The nearly 100,000-square-foot facility will feature state-of-the-art technology, an “Innovation Lab,” adaptable classroom spaces with moveable walls, and an auditorium with adjustable seating configurations. The new space is made possible with an alumni gift from Raymond J. Harbert, a longstanding supporter of the school. Projected to be completed for fall 2018 classes, this innovative building symbolizes Auburn’s continued investment in its business programs.

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What would you like to do; where would you like to go with your career?

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Yes, of course. However, the question is not Auburn MBA what would you do, but how? The Auburn Executive MBA program is a flexible combination of on-campus residencies and distance technologies that allows you to continue in your job while receiving the first-class education that will send your career skyward. 4

7/12/17 10:11 AM

CREATING THE BEST PRACTICES OF THE FUTURE Deadline to submit application for Class of 2018 is September 1, 2017 “This was the only program that offered me a path to an AACSB accredited PhD while being able to continue to run my company. The professors were great teachers as well as nationally renowned researchers. The knowledge I gained helped me achieve my dream of teaching at the University of Texas.” Harlan Beverly, PhD CEO of Key Ingredient Assistant Director of Texas Venture Labs Lecturer at University of Texas

918.594.8653 - phdexec@okstate.edu - phdexec.okstate.edu

ENSURING FUTURE SUCCESS Oklahoma State University

The Ph.D. in Business for Executives program at Oklahoma State University in Stillwater allows busy professionals to earn a Ph.D., which concentrates on research and academia, rather than a D.B.A. Students pursuing this advanced degree travel to campus 10 times each year for three days of courses rather than attending class regularly throughout the semester. Oklahoma State developed this program to bridge the gap between academia and industry. Graduates with this specialized degree go beyond simply applying current best practices—they teach and conduct research at top universities, and create the best practices of tomorrow.

“Our Executive Ph.D. program is designed to equip our graduates to return to their companies and make those organizations more successful by making datadriven decisions,” says director of executive doctoral programs Toby Joplin, Ph.D., noting that it has also opened other doors for students. “An interesting thing has happened. As we graduated our first three cohorts, many are being recruited by universities for jobs in academia, often at research universities, and even in tenure track positions.”

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Wild Animals BY DO U G PE TE RSON 1

Crossword Answers on page 117 Across 1 5 11 14 15 16 17 19 20 21 22 23 24 26 28 32 35 36 37 39 40 43 46

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Washington post Motley “___ who?” German painter Nolde Wing it? Debate side Animal found in math class? City on Guanabara Bay Performing siblings’ surname Manning with two Super Bowl wins Runs out of juice Gloater’s shout Watch attachment ___ the open Animal found near alleys? Movie props? Designer McCartney All aglow Blue billiard ball Computer support? Shutterbug’s settings Available for purchase Animal found swimming near a statue?

48 Had control of

the deck 49 Nagging feeling 50 Article with straps 53 “I Got You Babe,” say 55 Cake Boss network 57 More than chuckled 59 Cape ___ 60 Animal found at a brewery? 62 Bad spot for a photo 63 Bewitched mother-in-law 64 Good opponent 65 Superman and Supergirl, briefly 66 Crystal-lined stones 67 Distribute

Down

1 Tips at a taquería,

perhaps

2 Crack up 3 “I want it now!” 4 Character who

speaks in a falsetto

5 Stopped ticking,

as a clock

6 Part of ERA 7 Wisecrack 8 One who’ll give

you fits

9 Skylit courtyards

10 H.S. diploma

alternative

11 Summer cooler for

some kids Euclid’s lake Places with moats Soon to experience Had at a buffet Record ruiner Mobile watcher Musket attachment Buzz Aldrin’s first name 30 Otherwise 31 Won’t zip it 32 Carmina Burana composer Carl 33 “Could be worse” 34 They’re usually in the 70s 38 Part of SRO 41 ___ meeting 42 Diner freebie 44 Golden State mountains 45 Until this moment 47 “Yeah, good enough” 50 Face courageously 51 Kindled again 52 “Skyfall” singer 53 More than surprise 54 Measuring standard 56 Clump of dirt 58 Call for attention 60 Oldest of the Little Women 61 Lyrical preposition 12 13 18 22 25 27 28 29

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Fun!

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Tense matters If the clue is in the past tense, for instance, the answer will be, too. Be aware of abbreviations If the clue is abbreviated, so will the answer.

Answers Wild Animals P E S O S R O R F F Y D A Z E

A M U S E A S O S O A U N I T

G I M M E D C S T U D E N T S

E R L A M I N O N D F O B O W A R N Y O P S N T A E A L T T M I E N G E

A G T A V I A T G B I R E L I B O U L E R M O D S T W O I N S I N L I T Y E L C R L L E R D O R A O D E S

G E D D T I O N T E D T O O N N O A W H E M

S P R I N K L E R

E R I E

Z O O S

E L S E

Y A K S

B R A V E

R E L I T

A D E L E

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The Guide GET IN THIS SCENE

Austin

1 At Southwest.com®, book your flight to Austin–Bergstrom International Airport. 2 Hike, bike, or hit the water at Lady Bird Lake. Canoes, kayaks, and standup paddle boards are all available to rent from organizations like Rowing Dock and Texas Rowing Center. DID YOU KNOW? Southwest® began service in Austin on Sept. 15, 1977, and now serves 30-plus destinations with more than 60 daily weekday departures.* IN THIS ISSUE / 120 Travel Tips / 122 Inflight Entertainment / 123 Beverages / 124 Products and Services / 126 Rapid Rewards® /

PHOTOGRAPHY BY JESSICA ATTIE

128 Go International / 130 Route Map

* Based on DOT published schedules for Monday through Friday departures in August 2017.

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Travel Tips

Fly Like a Pro

Check out these reminders to enjoy a stress-free travel experience. FURRY FRIENDS

If you’re traveling with a pet, you can’t sit in an exit row seat. Pet carriers must fit under the seat in front of you.

SMOKE-FREE E-cigarettes are not allowed in the cabin.

We’re continuing to add new, spacious seats across our fleet of 737s. Getting there just got more comfortable.

SNACK PACK

We serve complimentary snacks,* but feel free to bring your own food onboard— you just can’t bring your own alcohol.

Permitted Pueden usarse dentro del avión Small portable electronic devices (PEDs) such as tablets, e-readers, and smartphones weighing less than 2 pounds may be used in AIRPLANE mode at all times on domestic flights, unless a Crew Member indicates otherwise. A small PED may be held in hand, attached to a person, or placed in clothing or a seatback pocket. Devices and accessories may not block access to the aisle. Large PEDs such as laptops weighing 2 pounds or more must be stowed under the seat or in an overhead bin for taxi, takeoff, and landing. It is recommended that laptops be placed in a case when stowed under the seat. On international flights, all PEDs must be turned off during taxi, takeoff, and landing at airports outside the U.S. and its territories. Please use headphones for all audio and video. Siempre puedes usar dispositivos electrónicos portátiles y pequeños (PEDs) tales como tabletas, lectores electrónicos y teléfonos inteligentes que pesen menos de 2 libras en modo AVIÓN en

los vuelos domésticos, excepto si un Miembro de la Tripulación indica lo contrario. Puedes tener un PED pequeño en la mano, llevarlo encima, en la ropa o en un bolsillo en el respaldo del asiento. Los dispositivos y accesorios no pueden bloquear el acceso al pasillo. Los PEDs grandes como computadoras portátiles que pesen 2 libras o más deben de ser guardados debajo del asiento o en los compartimentos superiores mientras el avión avanza por la pista, durante el despegue y el aterrizaje. Se recomienda que las computadoras portátiles se guarden en un estuche debajo del asiento. En los vuelos internacionales, todos los PEDs deben permanecer apagados mientras el avión avanza por la pista, durante el despegue y el aterrizaje en aeropuertos fuera de los EE. UU. y sus territorios. Por favor usa auriculares para cualquier sonido o video.

Smartphones (in AIRPLANE mode) Teléfonos inteligentes (en modo AVIÓN) Tablets or E-readers (in AIRPLANE mode) Tabletas o lectores electrónicos (en modo AVIÓN) Laptop Computers Computadoras portátiles Audio Players Aparatos de audio DVD/CD Players Reproductores de DVD/CD

Digital Cameras Cámaras digitales GPS Receivers GPS Hand-Held Electronic Games Juegos electrónicos portátiles Satellite Radio Radio por satélite Video Camcorders Videocámaras Bluetooth Devices Dispositivos Bluetooth

Sometimes Permitted

Pueden usarse en ocasiones dentro del avión We understand you may want to document your travel on Southwest Airlines. Want to photograph and/or record Southwest Airlines Customers or Employees? Let them know first! The use of cameras and mobile devices is permitted onboard to capture personal events but can never interfere with the safety of a flight and should always respect others’ privacy. Entendemos que es posible que desees documentar tu viaje en Southwest Airlines. ¿Quieres fotografiar y / o grabar Clientes o Empleados de Southwest Airlines? ¡Hazles saber primero! El uso de cámaras y dispositivos móviles se permite a bordo para capturar eventos personales, pero nunca debe interferir con la seguridad de un vuelo y siempre debe respetar la privacidad de los demás.

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For your next trip, try EarlyBird Check-in® ($15 one way**). We’ll automatically check you in and reserve your boarding position 36 hours before your flight. That’s a full 12 hours earlier than our traditional 24-hour check-in.

On a Business Trip? BEFORE YOU GET UP, REMEMBER ...

Although you can form lines at the back lavatory, you cannot form lines at the front lavatory or gather in the front galley.

SAY, “CHEESE!”

Please be respectful of Employees and Customers when capturing photos or videos onboard.

TAKE YOUR PICK With Business Select®, you can be one of the first to board with priority boarding. Pick the seat you want and have room for your carryon bags. Southwest.com/ businessselect CHEERS! If you’re a Business Select Customer, your first drink is on us.† WORK PERKS Business Select Passengers can bypass long lines by taking advantage of our Fly By® priority check-in and security lane access (where available).

* We serve peanuts. Visit Southwest.com® and click on “Special Assistance” at the bottom of the page for more information. ** Price is subject to change. † Business Select® Customers receive a free premium drink on the day of travel.

Always Permitted Pueden usarse en todo momento dentro del avión

Never Permitted Nunca pueden

Electronic nerve stimulators and other implanted medical devices are also permitted. Dispositivos de estimulación electrónica de los nervios y otros aparatos médicos

Devices capable of transmitting data, unless otherwise noted, are never permitted. Nunca son permitidos los dispositivos con capacidad para transmitir datos, excepto que se especifique lo contrario.

Two-Way Radios (WalkieTalkies) or Scanners Radios emisores/receptores (walkie-talkies)

PETS

anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Se prohíbe que los Clientes consuman bebidas alcohólicas si no fueron compradas a bordo. No serviremos bebidas alcohólicas a las personas menores de 21 años de edad. Nos reservamos el derecho de negar la venta de bebidas alcohólicas a cualquier persona.

CREW INTERFERENCE

Federal law prohibits any Passenger from assaulting, threatening, or intimidating a Crew Member or interfering with a Crew Member’s duties. La ley federal prohíbe que los pasajeros ataquen, amenacen o intimiden a los Miembros de la Tripulación o que interfieran con los deberes de un Miembro de la Tripulación.

implantados también son permitidos.

Electronic Watches Relojes electrónicos

Pacemakers Marcapasos

Noise-Canceling Headphones Auriculares que aislan el ruido

Hearing Aids Aparatos para sordos Electric Shavers Rastrillo eléctrico DISABILITY ASSISTANCE

Southwest Airlines offers assistance to Customers with disabilities upon request. Southwest Airlines siempre ofrece asistencia para sus Clientes con discapacidades que así lo soliciten. ELECTRONIC DEVICES

Cellphones and pagers may be used at the gate and after landing. Los teléfonos y localizadores pueden ser usados en la puerta y después de aterrizar.

CARRYON BAGGAGE

Customers are limited to one (1) bag per person, plus one (1) additional personal item. El límite es de una (1) maleta por persona y un (1) artículo personal. LOST AN ITEM ONBOARD A FLIGHT?

Visit the Customer Service page on Southwest. com to report a lost item. Visita la página de Servicio al Cliente en Southwest.com para reportar un objeto perdido.

usarse dentro del avión

All pets must stay inside their carriers and under the seat for the duration of the flight. Todas las mascotas deben permanecer dentro de sus jaulas y debajo del asiento durante todo el vuelo. ALCOHOLIC BEVERAGES

Customers are prohibited from consuming alcoholic beverages not purchased onboard. Alcoholic beverages will not be served to

Electronic Cigarettes and Smoking Devices Cigarrillos electrónicos y dispositivos para fumar

Television or AM/FM Radio Receivers Televisión o radios de AM/FM Remote-Controlled Toys Juguetes de control remoto Samsung Galaxy Note 7 Smartphone PERSONAL DEVICES

Unapproved personal devices (e.g., Knee Defender, infant slings) may not be attached to any part of the aircraft. Dispositivos personales no aprobados (coo por ejemplo “defensores de rodillas” o mantas portabebés) no pueden sujetarse a ninguna parte de la aeronave.

AUGUST 2017 SOUTHWEST

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Inflight Entertainment

Getting Connected

Our entertainment portal is filled with exciting inflight options— from free live TV to exclusive content—for you to enjoy.

Our portal has a brand new look. Whether you want to catch your favorite TV show or need a restaurant recommendation, we’ve got you covered.

™

HOW TO CONNECT: SOUTHWESTWIFI.COM*

Handheld Devices

Tap the Settings icon, and then choose the WiFi icon. Turn WiFi On with On/Off button.

Tap SouthwestWiFi in the list of WiFi networks and confirm connection. Open your internet browser.

Our entertainment portal should load automatically. If not, click the address bar and type in Southwestwifi.com.

Select your entertainment option and enjoy.

Laptops

Click the WiFi icon.

Select SouthwestWiFi from the list of WiFi networks by clicking on it and confirm connection. Open your internet browser.

Our entertainment portal should load automatically. If not, click the address bar and type in Southwestwifi.com.

Select your entertainment option and enjoy.

* WiFi available only on WiFi-equipped aircraft.

MORE INFORMATION:

• Content and services are offered on WiFi-enabled aircraft only. We cannot guarantee that connecting flights will be WiFi-enabled. • Service on flights to/from destinations outside the contiguous

U.S. may not currently be available for the entire flight. • Movies and select TV content require download of the free AirTime Player app. • Pricing information can be found on the Inflight

Entertainment Portal. • In order to provide top-notch web browsing capabilities to all Customers using WiFi, we limit access to the following online activities due to high bandwidth consumption: telephony

applications (VoIP), device/ system/software updates, and certain video/audio streaming subscription services, applications, and web sites.

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Beverages

Fat Tire , Fat Tire balances

AN AMBER ALE

THIS ONE’S ON US Business Select® Customers receive a free premium drink† on the day of travel.

the flavors of toasty malt and fresh hops with a light sweetness. As for its name, it’s a tribute to the bike ride that the co-founder of New Belgium Brewing Company once took across the Belgian countryside. For a behind-the-scenes look at the brew, plan a visit to New Belgium’s tasting rooms in Fort Collins, Colorado, and Asheville, North Carolina.

COMPLIMENTARY BEVERAGES

• • • • • • • • • • • • •

Coca-Cola® Coke Zero™ Diet Coke® Sprite® Sprite Zero™ Dr Pepper® Diet Dr Pepper® Seagram’s® Ginger Ale Seagram’s® Tonic Water Seagram’s® Seltzer Water Mr & Mrs T® Bloody Mary Mix Mr & Mrs T® Margarita Mix Tomato Juice

• Minute Maid® Cranberry Apple Cocktail • Minute Maid® Orange Juice • Minute Maid® Apple Juice • Community® coffee* • Community® decaf instant coffee* • Community® tea • Hot Chocolate • Noncarbonated Purified Drinking Water

* Regular and hazelnut creamer available

LIQUOR $5

• • • • •

Dewar’s® Scotch Jack Daniel’s® Wild Turkey® Tanqueray® Gin Bacardi® Rum

BEER $5

• Bud Light® • Miller Lite® • Dos Equis® Special Lager • Leinenkugel’s® Summer Shandy® • Fat Tire®

• Baileys® Irish Cream • Finlandia® Vodka • Sauza® Gold Tequila WINE $5

• Carmenet Cabernet Sauvignon • St Roc Sparkling Wine • Whistling Thorn Chenin BlancChardonnay

† You must be 21 years or older to drink alcoholic beverages. According to the U.S. Surgeon General, women who are pregnant or who may become pregnant should not drink alcoholic beverages because of the risk of birth defects. Images of the alcoholic beverage product do not reflect how it is actually served. Customer will not receive a beverage with a cap. In accordance with FAA regulations, Customers are prohibited from consuming alcoholic beverages onboard that are not served by Southwest Airlines.

Valid Southwest Airlines Rapid Rewards® drink coupons, as shown here, are printed with expiration dates and the Member’s (or issuing group’s) name. Business Select® drink coupons are valid for same-day use only. Valid Rapid Rewards and Business Select drink coupons will be accepted onboard for beer, wine, and liquor. Expires Dec 31, 2017

RECYCLING

We’re happy to take care of any recyclable items, including plastic bottles, coffee cups, newspapers, and food containers.

AUGUST 2017 SOUTHWEST

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Products and Services

Need a hand? Southwest can help you when ... ... you’re back-to-school shopping. Earn even more Rapid Rewards® points when you make purchases online from your favorite stores. rapidrewardsshopping. southwest.com

SHOP AT THESE STORES—AND MANY MORE!

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... YOU WANT TO SAVE TIME. Going paperless? View your boarding pass directly in your browser, have it sent to your inbox, or receive it via text message. Just present your mobile boarding pass at security check points and during boarding. Feeling high-tech? If using an iPhone®, you can add your boarding pass to Apple® Wallet. Have an Apple Watch®? Access your boarding pass once it’s saved to Apple® Wallet.* * iPhone®, Apple® Wallet, and Apple Watch® are registered trademarks of Apple Inc.

... YOU’RE READY FOR A NEW RIDE.

When Southwest® began in 1971, we had only three aircraft. On June 1, we celebrated the delivery of our 737th 737.

... you want to discover the #Heartoftravel. Southwest partnered with local artist Ruben Ubiera to paint a mural in the community showcasing the destinations out of the new international terminal at FLL airport. AUGUST 2017 SOUTHWEST

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Rapid Rewards

Piece of Cake

With Rapid Rewards®, earning points is easy. Redeeming points is easy, too. EARN POINTS WHEN YOU...

REDEEM YOUR POINTS...

• Fly, stay at hotels, and use rental cars • Use Rapid Rewards Shopping® and Rapid Rewards Dining® • Make purchases with the Rapid Rewards® Credit Card

• Any seat, any day, any time • To 100-plus destinations, including international destinations like Grand Cayman and Turks and Caicos • Without change* or cancellation fees

ENROLL NOW! Not a Rapid Rewards Member? Sign up at Southwest.com/enroll.

All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. * Fare difference may apply.

Earn Points Fast with These Exclusive Credit Card Benefits:

Hotels

Paint the town red, then turn in at your favorite hotel and earn up to 10,000 Rapid Rewards® points per night.† Book now at Southwesthotels.com in partnership with Booking.com.

• 2X points on Southwest® purchases and Rapid Rewards® partner purchases • 1X point on all other purchases • Bonus points on your Cardmember anniversary • Redeem your points for flights, hotel stays, rental cars, access to exclusive events, and more Visit Southwest.com/inflight to learn more. Southwest Rapid Rewards Visa Credit Cards are issued by Chase Bank USA, N.A. Accounts subject to credit approval. Restrictions and limitations apply. Offer subject to change. See Southwest.com/applytoday for pricing and rewards details. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. Earn from 1,000 to 10,000 points per night for every hotel stay booked through Rocketmiles. Visit rocketmiles.com/southwest to book now.

PHOTOGRAPHY BY CAVAN IMAGES/OFFSET

The Rapid Rewards® Credit Card

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Rapid Rewards Tier Levels A-LIST Along with priority boarding, A-List Members receive a 25 percent point-earning bonus, Fly By® priority check-in and security lane access (where available), a dedicated phone line to answer any questions, and more. Southwest. com/ALstatus A-LIST PREFERRED Want even more perks? As an A-List Preferred Member, you not only get all the perks of being an A-Lister, you also get free inflight WiFi (where available) and a 100 percent point-earning bonus. Southwest.com/ ALPstatus COMPANION PASS Every time you purchase a flight or redeem points for a flight, Companion Pass lets you choose one person to fly free† with you for an entire calendar year. Southwest.com/CPstatus † Does not include taxes and fees from $5.60 one-way. Visit Southwest.com/rrterms for a complete list of Companion Pass rules.

Rental Cars

Speed up the earning with your next car rental. Earn 600 points per qualifying rental.† Visit Southwest.com/car-rentals to book now.

† Hotels and Rental Cars: Potential to earn additional

Make your points go further.

Shop, Dine, and More

From haute couture to haute cuisine, you can earn hundreds of Rapid Rewards points with every dollar you spend.

Earn 3 points per $1 spent. Join Rapid Rewards Dining® for free today at rapidrewardsdining.com.

Rapid Rewards Members can earn 1,000 points on an order of $29.99 or more. Visit 1800flowers.com/rapidrewards.

Earn Rapid Rewards points for shopping at hundreds of your favorite online retailers. Visit rrshopping.southwest. com to learn more.

Earn 2,000 Rapid Rewards bonus points when you join the 4 Seasons wine club—plus 3 complimentary bottles. Learn more at laithwaiteswine.com/ southwest.

Close to a reward flight but need a few more points? You can buy points for yourself, give them as a gift, or transfer points from your Rapid Rewards account to another Member—all from one location. Visit Southwest. com/pointscenter to get started.

AUGUST 2017 SOUTHWEST

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Go International FUN IN THE SUN Enjoy views of Banderas Bay, modern guest rooms, and championship golf at the all-inclusive Hard Rock Hotel Vallarta.

including Puerto Vallarta. Hit the beach, enjoy tasty fare, and bring home a souvenir (or two).

SOUTHWEST VACATIONS® SWEEPSTAKES At Southwestvacations.com/winpvr, enter for a chance to win round trip air travel for up to two people via Southwest to Puerto Vallarta (PVR); fournight accommodations at Hard Rock Hotel Vallarta; all-inclusive meals, beverages, and entertainment; and round trip airport/hotel transfers.*

Boarding, Customs, and Immigration 1

This Space For Offical Use Only

2. Free of duty imports: passengers entering the country by sea or by air may import goods of duty, additional to their personal baggage, as long as they prove their value with an invoice or receipt and such amount does not exceed 300 US dollars or its equivalent in domestic or foreign currency or 75 US dollars when the entry is by land. Alcoholic beverages, shredded tobacco or automobile fuel cannot be imported as part of the duty free exemption.

Customs Declaration

FORM APPROVED OMB NO. 1651-0009

19 CFR 122.27, 148.12, 148.13, 148.110,148.111, 1498; 31 CFR 5316

Each arriving traveler or responsible family member must provide the following information (only ONE written declaration per family is required). The term “family” is defined as “members of a family residing in the same household who are related by blood, marriage, domestic relationship, or adoption.” 1 Family Name

First (Given) 2 Birth date

Middle Month

Day

Year

3 Number of Family members traveling with you 4 (a) U.S. Street Address (hotel name/destination

(b) City

During the vacation periods of Holy week, summer and winter, Mexican Nationals entering the country by land may import, under duty exemption, items of up to 300 US dollars or its equivalent in domestic or foreign currency provided that such people do not live along the border strip or border region. The starting and ending dates of such periods can be consulted directly with customs personnel or at www. aduanas.gob.mx.

6 Passport number 7 Country of Residence

trip prior to U.S. arrival

11 I am (We are) bringing

(a) fruits, vegetables, plants, seeds, food, insects: (b) meats, animals, animal/wildlife products: (c) disease agents, cell cultures, snails: (d) soil or have been on a farm/ranch/pasture: 12 I have (We have) been in close proximity of livestock:

Yes

Yes Yes Yes Yes Yes

No No No No No

Yes

(such as touching or handling)

13 I am (We are) carrying currency or monetary instruments

over $10,000 U.S. or foreign equivalent:

(see definition of monetary instruments on reverse)

14 I have (We have) commercial merchandise:

Yes

(articles for sale, samples used for soliciting orders, or goods that are not considered personal effects)

15 RESIDENTS—the total value of all goods, including commercial merchandise

I/we have purchased or acquired abroad, (including gifts for someone else, but not items mailed to the U.S.) and am/are bringing to the U.S. is: $ VISITORS—the total value of all articles that will remain in the U.S., including commercial merchandise is: $

Read the instructions on the back of this form. Space is provided to list all the items you must declare.

Signature

CBP Form 6059B (04/14)

1 Last name(s) Nationality

Mexican laws establish among others the following penalties and sanctions related to the importation of goods into the country: • Omission to declare whether coming in or out of the Mexico´s customs amounts of cash, in domestic or foreign checks, payment orders or any other documents receivable in an aggregate amount exceeding the equivalent of 10,000 US dollars or its equivalent in domestic or foreign currency, which action will be punishable with a fine of 20 to 40% of the exceeding amount and the corresponding criminal penalties will be applied. • Introduction into or extraction of goods from Mexico, using deceitful methods to hide items, when their imports or exports is prohibited, restricted or because foreign trade duties must be paid, will be punishable with fines ranging, to 70 or 100%, of the commercial value of merchandise. • Omission of the total or partial payment of foreign trade duties. When failure consist of only a duty omission and the goods do not exceed 3,000 US dollars or its equivalent In domestic or foreign currency, the penalty will consist of up to 116% of the commercial value of the items. Once the duties have been paid, the Customs Authority will make the items available to the passenger. • If the corresponding documentation required by the Customs Law prove that the merchandise was properly submitted for proper customs procedures in order to enter the country, is not exhibited, a precautionary seizure of the non declared goods as well as the corresponding vehicle, in case the passengers entered the country by land, will proceed. • For non declared items which do not comply with regulations and restrictions other than duties, abandonment can be declared once the corresponding fine is paid.

Issue on 2013. Please look up for changes in this information when you are visiting us again at customs desk or at www.aduanas.gob.mx Date (month/day/year)

Welcome to Mexico

Name(s)

I HAVE READ THE IMPORTANT INFORMATION ON THE REVERSE SIDE OF THIS FORM AND HAVE MADE A TRUTHFUL DECLARATION.



for passengers coming from abroad

Passengers may import items to their personal baggage without requiring the services of a customs agent by paying a global rate of 16%, provided that the total amount, excluding the duty free exemption, does not exceed 3,000 US dollars or its equivalent in domestic or foreign currency as long as an invoice, proof of payment or any other document that proves the commercial value of the items is provided.

INFRACTIONS AND SANCTIONS

9 Airline/Flight No. or Vessel Name 10 The primary purpose of this trip is business:

sat.gob.mx

aduanas.gob.mx

Customs Declaration

Please read the instructions prior to filling this form: Every passenger or head of household must provide the following information.

PAYMENT OF DUTIES

• Duties can be paid using the form “Pago de contribuciones al comercio exterior” (Foreign trade tax payment). • The total value of computer equipment, added to the rest of the items above cannot exceed 4,000 US dollars or its equivalent in domestic or foreign currency. • Items subject to compliance, regulations other than payment of duties (permits, certificates, and notifications) cannot be imported. • In order to determine the tax basis, the duty free exemptions mentioned in number 2 could be deducted from the value of the items.

5 Passport issued by (country)

8 Countries visited on this

Date of birth

Day

Month

Year

Passport number

VISITORS T Number of days you will stay in Mexico RESIDENTS OF MEXICO Number of days you stayed abroad

Number of family members traveling with you Number of luggage pieces (bags and packages) you bring with you Missing luggage or luggage to be imported by cargo (pieces) (See Notification 1 of this form)

4 MEANS OF TRANSPORTATION Mark with an X the means of transportation Maritime Vessel No.

Ground Transport No.

Air Flight No.

5 Carrying money in cash, receivables or a combination of both is legal; however, not declaring the total amount when more than the equivalent of 10,000 US dollars is carried may be subject to administrative or criminal penalties. Are you carrying amounts in cash, documents receivable (checks, promissory notes, payment orders, etc.) or a combination of them, the combined total of which exceeds 10,000 US dollars or their equivalent in national or foreign currency?

No If you have answered Yes, please declare the total amount in US dollars

Yes

If you answer Yes, you must also fill out the “Declaración de internación o extracción de cantidades en efectivo y/o documento por cobrar” (Customs Declaration for the import/export of cash, receivables or equivalent documents), which you can request from the customs personnel in charge at the entry ports to Mexico or download it from the Customs Internet Site: www.aduanas.gob.mx

U.S. CUSTOMS DECLARATION FORM*

Who must complete this form: • All Passengers (or one Passenger per family with the same address) bound for the U.S. How to complete this form: • Complete before arrival in the U.S. • Write in English, in capital letters. • Be sure to include the street name and number, city, and

state of your address in the U.S. • If you are transiting through the U.S., you may write TRANSIT and your final destination country. • Lines 5 and 6 may be left blank if not using a passport. • On Line 9, enter WN for Southwest, followed by your specific flight number. • Please read both sides of the declaration. • Sign at the “X.”

PHOTOGRAPHY BY FERRANTRAITE/ISTOCK (ISLAS MARIETAS) AND LINDSAY UPSON/IMAGE SOURCE/OFFSET (SAYULITA)

Insider’s Puerto Vallarta Southwest® serves 15 international destinations,

128 SOUTHWEST AUGUST 2017

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SAYULITA Head 25 miles north from Puerto Vallarta and relax at this laid-back village. Along with beautiful beaches and top-notch surfing, there’s also plenty of shopping to do.

PHOTOGRAPHY BY DEBRA BRASH/DESIGN PICS/OFFSET (EL MALECON BOARDWALK), COURTESY OF HARD ROCK HOTEL VALLARTA

ISLAS MARIETAS Located off the coast of Nayarit, these uninhabited islands offer an unparalleled glimpse of the great outdoors. Book a tour to go whale watching, snorkeling, or kayaking.

EL MALECON BOARDWALK This mile-long stretch is the center of the action in Puerto Vallarta. Along with gorgeous vistas, you’ll have the chance to check out the city’s sculptures.

* NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. Void where prohibited. Open to legal residents of 48 contiguous United States and the District of Columbia age 21 and older at time of entry. Limit one entry per person. Approximate retail value of prize: $2,930. For complete details and Official Rules, visit southwestvacations.com. By entering, information collected will be used in accordance with Sponsor’s Privacy Policy at southwestvacations.com. Sponsor: The Mark Travel Corporation/Southwest Vacations, 8969 N. Port Washington Road, Milwaukee, WI 53217. Enter by August 31, 2017 11:59 p.m. CST. Government-imposed per passenger travel taxes of up to $150 per person are not included and are payable by each of winner and guest prior to travel.

MEXICAN CUSTOMS DECLARATION FORM

Who must complete this form: • All Passengers (or one Passenger per family with the same address) on flights bound for Mexico. How to complete this form: • Complete sections 1–6. • Once completed, sign and date the form.

MEXICAN IMMIGRATION FORM

Who must complete this form: • All Passengers (including children) who are not citizens of Mexico, on flights bound for Mexico. How to complete this form: • Complete sections 1–14 on the top portion of the form and sections 1–10 on the bottom portion of the form. • Once completed, sign and date the top portion of the form.

• Sections on the form titled “USO OFICIAL” are for use by Mexican Immigration officials and should not be filled out by Passengers. What to do with this form: • The form will be separated as Passengers proceed through Mexican Customs. • Make sure to retain the bottom portion of the form, which serves as your visa while in Mexico. It must be surrendered

at time of check-in for your return flight. Passengers unable to present this form at time of departure will be fined by Mexican Immigration. * Go to cbp.gov to download, fill out, and print this form before your next international flight.

AUGUST 2017 SOUTHWEST

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Route Map

Your Destination Awaits

Planning your next getaway? Choose from more than 100 destinations— including our international cities. It’s a snap at Southwest.com. PACIFIC TIME MOUNTAIN TIME

SEATTLE/TACOMA

CENTRAL TIME

SPOKANE

PORTLAND

BOISE

MINNEAPOLIS/ ST. PAUL

GRAND RAPIDS MILWAUKEE

RENO/TAHOE

DES MOINES

SALT LAKE CITY

SACRAMENTO OAKLAND SAN FRANCISCO (SFO) SAN JOSE

CHICAGO (MIDWAY)

OMAHA INDIANAPOLIS DENVER KANSAS CITY

ST. LOUIS

LOUISVILLE

LAS VEGAS WICHITA BURBANK LOS ANGELES (LAX) LONG BEACH

YOU’RE ON YOUR WAY You can get to a number of other cities via Southwest destinations. Travel to Santa Fe via Albuquerque, Palm Springs via Ontario/ LA, Galveston via Houston (Hobby), and more. Service between some cities/airports is not offered. * Service to Turks and Caicos begins Nov. 5, pending government approvals.

ONTARIO/LA

ALBUQUERQUE

ORANGE COUNTY

NASHVILLE TULSA

AMARILLO

SAN DIEGO

OKLAHOMA CITY PHOENIX

LITTLE ROCK

LUBBOCK

TUCSON

MEMPHIS

BIRMINGHAM DALLAS (LOVE FIELD)

EL PASO

MIDLAND/ODESSA PENSACOLA AUSTIN HOUSTON (HOBBY)

PANAMA CIT

NEW ORLEANS

SAN ANTONIO CORPUS CHRISTI

FT. MYERS/N

HARLINGEN/SOUTH PADRE ISLAND

CABO SAN LUCAS/LOS CABOS

CANCU CANC UN PUERTO VALLARTA

SALT LAKE CITY

Explore 21 acres of blooms and take advantage of the outdoor concert series at Red Butte Garden.

MEXICO CITY BELIZE CITY

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PORTLAND, OR

Better length. Better ﬁt. Better look.

See hundreds of plant species native to China at Lan Su Chinese Garden, and visit the teahouse for a brew.

EASTERN TIME ATLANTIC TIME PORTLAND MANCHESTER ROCHESTER FLINT DETROIT

ALBANY

BUFFALO/ NIAGARA FALLS

LONG ISLAND/ISLIP NEW YORK (LAGUARDIA) NEW YORK (NEWARK)

CLEVELAND

PHILADELPHIA

PITTSBURGH

BALTIMORE/WASHINGTON (BWI)

COLUMBUS CINCINNATI

BOSTON LOGAN PROVIDENCE HARTFORD/SPRINGFIELD

WASHINGTON, D.C. (DULLES) WASHINGTON, D.C. (REAGAN NATIONAL) RICHMOND NORFOLK/VIRGINIA BEACH

RALEIGH/DURHAM CHARLOTTE GREENVILLE-SPARTANBURG

PENSACOLA PANAMA CITY BEACH

ST. LOUIS

JACKSONVILLE ORLANDO

TAMPA FT. MYERS/NAPLES

WEST PALM BEACH FT. LAUDERDALE (MIAMI AREA)

Enjoy seasonal, spiritforward cocktails at Retreat Gastropub, located in the city’s Central West End.

NASSAU TURKS AND CAICOS*

VARADERO SANTA CLARA

HAVANA

SAN JUAN PUNTA CANA

GRAND CAYMAN MONTEGO BAY

BELIZE CITY

ARUBA

LIBERIA

PHOTOGRAPHY BY J ELIZABETH (RETREAT GASTROPUB), COURTESY OF RED BUTTE GARDEN AND LAN SU CHINESE GARDEN

CHARLESTON

ATLANTA

untuckit.com CALIFORNIA • GEORGIA • ILLINOIS

MASSACHUSETTS • MINNESOTA • MISSOURI NEVADA • NEW YORK • OREGON

SAN JOSÉ

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7/7/17 9:05 AM

One Question

Lake Bell,

if you didn’t work in film, what would you be doing?

Lake stars in I Do…Until I Don’t and Home Again, both out next month.

PHOTOGRAPHY BY MELANIE ACEVEDO/TRUNK ARCHIVE

I would probably exclusively be a mom. It’s a very noble job to be a parent, and I learned that when I had my kids. When people say, “Oh, you know, I’m just a stay-at-home mom.” I’m like, “Power to you, because that job is no joke.” That said, the great thing about this hypothetical question is I don’t have to make that decision. I am a writer, actor, director, and producer, but also a mother and a wife. I get to choose all of those.

132 Southwest august 2017

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Trinity professors are

in Texas in the Nation for teaching and research

Wall Street Journal / Times Higher Education College Ranking, 2017

SAN ANTONIO, TEXAS Î&#x2021; 1869

Apply Early. Know Early. Applications open August 1. / www.trinity.edu

trinity.indd 1

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THESE DOCTORS ARE AMONG

THE BEST

PLASTIC SURGEONS IN AMERICA Each doctor has been peer-nominated and selected by the nation’s leading providers of information on top doctors. All doctors are board certified by the American Board of Plastic Surgery (ABPS).

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SAN ANTONIO Constance M. Barone, MD 9502 Huebner Road San Antonio, TX 210-614-0400 BaronePlasticSurgery.com Castle Connolly – Top Doctors

PHOENIX Deborah J. White, MD 8896 East Becker Lane Scottsdale, AZ 888-286-9658 DrWhitePlasticSurgery.com Phoenix Magazine – Top Doctors Issue

HOUSTON Paul Vitenas, Jr., MD 4208 Richmond Avenue Houston, TX 281-484-0088 DrVitenas.com Castle Connolly – Top Doctors

DENVER Paul C. Zwiebel, MD 2050 East County Line Road Highlands Ranch, CO 303-470-3400 DrZwiebel.com 5280 Magazine – Top Doctors

CLEVELAND Paul Vanek, MD 9485 Mentor Avenue Mentor, OH 440-205-5750 MentorPlasticSurgery.com Castle Connolly – Top Doctors

ATLANTA Keith Jeffords, MD 3964 Atlanta Road Smyrna, GA 678-370-9854 DoctorJeffords.com Dr. Constance M. Barone

Castle Connolly – Top Doctors

San Antonio, TX

GRAND RAPIDS, MI

TheBestDocs.com Promotion

Steven L. Ringler, MD 1151 East Paris, SE, Grand Rapids, MI 616-328-8800 StevenRinglerMD.com Best Doctors, Inc. – Best Doctors in America®

THESE DOCTORS ARE AMONG

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SAN FRANCISCO Stephen J. Ronan, MD 3600 Blackhawk Plaza Circle Blackhawk, CA 925-736-5757 BlackhawkPlasticSurgery.com Super Doctors – San Francisco

DALLAS Steven J. White, MD 8230 Walnut Hill Dallas, TX 866-USA-MY-MD (872-6963) USACosmeticSurgery.com Castle Connolly – Top Doctors

LOS ANGELES Grant Stevens, MD 4644 Lincoln Boulevard Marina del Rey, CA 877-438-2049 DrGrantStevens.com Castle Connolly – Top Doctors

AUSTIN Jennifer L. Walden, MD 5656 Bee Cave Road Austin, TX 512-328-4100 DrJenniferWalden.com Super Doctors – Texas

CHICAGO Steven Bloch, MD 1160 Park Avenue West Highland Park, IL 847-432-0840 BodyByBloch.com Castle Connolly – Top Doctors

SAN DIEGO Steven R. Cohen, MD 4510 Executive Drive San Diego, CA 858-453-7224 FacesPlus.com Castle Connolly – Top Doctors

Dr. Stephen J. Ronan Blackhawk, CA

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BIRMINGHAM, AL James C. Grotting, MD 1 Inverness Center Parkway Birmingham, AL 205-930-1600 GrottingPlasticSurgery.com Castle Connolly – Top Doctors

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EYE SURGEONS IN AMERICA Each doctor has been peer-nominated and/or selected by the nation’s leading providers of information on top doctors. These top eye surgeons specialize in KAMRA for close vision, LASIK, laser cataract surgery and lens implantation. All doctors are board certified by the American Board of Ophthalmology.

PHOENIX Sanford L. Moretsky, DO 160 W. University Drive Mesa, AZ 480-610-1252 ArizonaLasik.com Phoenix Magazine – Top Doctors Issue

SALT LAKE CITY Phillip C. Hoopes, MD 11820 S. State Street Draper, UT 877-30-LASIK (305-2745) HoopesVision.com Castle Connolly – Top Doctors

KANSAS CITY Jason E. Stahl, MD 8300 College Boulevard Overland Park, KS 913-491-3330 DurrieVision.com Trusted LASIK Surgeons Directory

NAPLES, FL Farrell C. Tyson, MD Other locations: Ft. Myers, Bonita & Cape Coral, FL 239-542-2020 TysonEye.com Gulfshore Business – 40 Under 40

ATLANTA Milan R. Patel, MD 6300 Hospital Parkway Johns Creek, GA 678-381-2020 MilanEyeCenter.com Castle Connolly – Top Doctors

ST. LOUIS Jason P. Brinton, MD 555 N. New Ballas Road St. Louis, MO 314-375-2020 BrintonVision.com Trusted LASIK Surgeons Directory

Dr. Sanford L. Moretsky Mesa, AZ

TheBestDocs.com Promotion

LOS ANGELES Jeffrey C. Hong, MD 800 S. Fairmount Avenue Pasadena, CA 626-844-7001 HuntingtonEye.com Super Doctors – Southern California

THESE DOCTORS ARE AMONG

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PHOENIX COSMETIC & RESTORATIVE DENTISTRY Joyce Bassett, DDS 14275 N. 87th Street Scottsdale, AZ 480-367-8889 DrBassett.com USA Top Dentists Directory

LOS ANGELES PLASTIC SURGERY Mark A. Anton, MD Face, Breast & Body Surgery 361 Hospital Road Newport Beach, CA 949-722-1967 AntonAesthetics.com Castle Connolly – Top Doctors

DALLAS All MDs and DOs are Board Certified

NEUROLOGICAL & SPINE SURGERY Rob D. Dickerman, DO 6130 West Parker Road Plano, TX 972-238-0512 NeuroTexas.com D Magazine – Top Doctors Issue

INFERTILITY & IN VITRO FERTILIZATION Alfred J. Rodriguez, MD 6130 West Parker Road Plano, TX 972-981-7800 TexasIVF.com D Magazine – Top Doctors Issue

ST. LOUIS FACIAL PLASTIC SURGERY L. Mike Nayak, MD 607 S. Lindbergh Boulevard St. Louis, MO 314-991-LIFT (5438) NayakPlasticSurgery.com Dr. Joyce Bassett Cosmetic & Restorative Dentistry

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SAN DIEGO HAIR TRANSPLANTATION Richard Chaffoo, MD 9850 Genesee Avenue La Jolla, CA 866-830-7550 LaJollaSkin.com Castle Connolly – Top Doctors

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varidesk.indd 1

6/30/17 4:40 PM