December 2018

SOUTHWEST THE MAGAZINE

How sisters Britt and Alexis Soler are shaking up Nashville’s bar scene

DECEMBER 2018

Kindred Spirits DECEMBER 2018

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DAT I N G C O N N E C T I O N S

 IT'S JUST LUNCH CLIENTS

RICK SWANSON Technology Partner EDUC: MS, VA Tech INTERESTS: Cooking, travel, tech

KRISTINA KERN Founder, Stella*s PopKern EDUC: BBA, UKY INTERESTS: Travel, skiing, food

DATING. UNPLUGGED!

CLICK, TAP, SWIPE, REPEAT. IT’S ALL SO… IMPERSONAL. ONLINE DATING WAS SUPPOSED TO MAKE FINDING SOMEONE EASIER, SO WHY DOES IT FEEL LIKE SUCH A CHORE? With a career that took up a lot of

Today, Rick credits It’s Just Lunch

research and found it to be the right

his time and energy, online dat-

with introducing him to the love of

“match” for me.

ing had begun to feel like Rick

his life, Kristina.

Swanson’s second job. He spent hours filtering through online dating profiles and arranged multiple dates on his own—but time after time, the spark just wasn’t there.

There had to be a better way.

That’s when Rick saw an ad for It’s Just Lunch (IJL) in an airline magazine and decided to give matchmaking a try.

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Life before It’s Just Lunch?

What was working with a matchmaker like?

Kristina: My dating life was to-

Rick: The interview process was

tally scattered and unfulfilling. I had just started Stella*s PopKern and, as a single mother, I just found the whole online dating thing completely

unmanageable

and

daunting. I wanted someone who knew me to “fix me up” and when a friend suggested IJL, I did some

really valuable. Sandra, my matchmaker, was genuinely interested in learning about me. She really wanted to understand what I was looking for in a woman, what I found attractive, what I found interesting, what intrigued me. We talked about my work, my outside interests, etc.

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Promotion

When someone is leading you through the process, it makes you think. Sandra got me to reflect honestly on what I was looking for.

Best part of the IJL experience?

K: It was super easy because IJL arranged the dates. All I had to do was get ready and meet at the restaurant.

And unlike online dating, I felt that my dates were interested in meeting quality people, not one-night stands.

Your matchmaker calls you up with a match and then gives you the details of the date. All you have to do is show up and have fun!

How has your life changed since? to be is back again. Having somebody to share life with, who is even more passionate than you are is special. I’m a radically happier person than I was.

quently impersonal world. Having a real person on your side, helping to find

on creating high quality matches in low pressure situations. In 26 years, dates.

Make

meeting

20%

15%

MORE THAN ONE HOUR

30 MIN OR LESS

ONE HOUR

someone

800-858-6526 or itsjustlunch.com.

After swapping phone numbers with someone you are attracted

we get to know you and your relationship goals.

to, do you text or call? Percent of singles who text by age:

57%

67%

2. Your match is hand-selected and

at ease with anyone else.

your date arranged. We’ll even make the restaurant reservations.

AGE 45-54

AGE 35-44

43%

AGE 55-64

80%

AGE 25-34

30%

AGE 65-74

3. Meet your date face to face over lunch or drinks after work.

4. Call us with feedback after your

I mean, who else could take some-

date.

thing as commonplace as popcorn and

5. Put your membership on hold if

IT'S JUST LUNCH MATCHMAKERS

14%

special a priority. Get in touch at

just be who I am, and I’ve never felt so



19%

15%

they’ve set up millions of first

that I am confident! I can

refreshing.

5 MIN OR LESS

16%

DON'T KNOW

The success of It’s Just Lunch is built

own skin. He loves the fact

turn it into a food group? It’s totally

IMMEDIATELY

the right partner is a huge plus.

1. Through a series of conversations,

things she enjoys, the passion she has…

“first date” again?

fast paced, always connected, and fre-

K: He’s comfortable in his

smart. The way she ‘geeks out’ on the

decide if you want to see a

R: Dating is a real challenge in our

IJL SIGNATURE MATCHMAKING PROCESS:

ity; she’s self-confident and brilliantly

How long does it take you to

Advice for singles considering IJL?

What makes you two a great match?

R: She’s got this gigantic personal-

DATING TRENDS

R: It’s like a piece of me that had ceased

sparks flew! (No sparks? No problem.

We’ll get to work on your next match.)

You receive a text from guy / girl you just had a good first date with. Thoughts?

79% LOVE IT MELISSA BROWN

SARA DARLING

JULIE LOPEZ

"Dating shouldn’t feel

“ The best way to get to

“Dating is such an

like a job. Finding a

know someone is face to

important part of your

match takes a lot of

face. You can only feel

life and shouldn’t be left

work – but let it be my

“chemistry” if you are

to chance. You’ve got to

job. Then you can go

next to someone looking

be proactive and market

have the fun."

into their eyes.”

yourself.”

20% TOO SOON

1% CREEPY

IT’S JUST LUNC IT’S JUST LUNCH 800.858.6526 ItsJustLunch.com Source: IJL Singles Survey

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It’s unlike any other round of golf.

Thanks for letting your heart lead the way. With the help of our sponsors at the 33rd Annual Southwest® LUV Classic & Party, we donated $508,000 to children’s charities. Now that’s spreading the love.

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18 6:25 PM

This many hearts in the right place can make a world of difference.

A heartfelt thanks to our sponsors at the 33rd Annual Southwest® LUV Classic & Party. Together, we donated $508,000 to UCSF Benioff Children’s Hospital San Francisco, Make-A-Wish®, Ronald McDonald Houses of Hawaii and Cincinnati, Ronald McDonald House Charities, and the 33 FORE 33 donation. This year, one of our Platinumlevel sponsors was able to choose a children’s charity* to receive a $33,000 donation on behalf of the 33rd Annual Southwest LUV Classic & Party. We put a lot of heart into playing a round, changing lives, and spreading some love.

Special Sponsors

Platinum-level Sponsors

Gold-level Sponsors Ab Initio • Accertify • Aero Controls, Inc. • Aircastle Advisor LLC • Alteryx • Aviation Capital Group • Barfield Inc. BKM Total Office / Steelcase • Broadwing Aviation • Catalyst • Dean, Ringers, Morgan & Lawton, P.A. • Deloitte Discover • Evans Composites, Inc. • Flint Hills Resources • FOX Home Team Sports • G2 Secure Staff, LLC GA Telesis • Gilchrist Aviation Law • GSD&M • Hennessy & Roach, P.C. • ITS • Keurig Dr Pepper Magee Plastics Company • MAKE Corporation • Menzies Aviation • MillerCoors Brewing • Open Options • Optum ORR Safety • projekt202 • PROS • Prospect Airport Services • PwC • Q&D Construction, Inc. • Rockwell Collins SAP America • Schneller • Shell Aviation • Spire Flight Solutions • The Owens Group International • Triumph Group, Inc. *Recipient charity is subject to final approval by the LUV Classic and the Silicon Valley Community Foundation.

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December 2018

Chris and Shanelle Montana opened Du Nord Craft Spirits in Minneapolis in 2013.

57 Kindred Spirits

Across the country, these three family-run businesses are carrying on traditions and starting ones of their own.

Meet a husband-and-wife team showcasing Minnesota’s bounty in authentic craft spirits, two sisters transforming Nashville’s bar scene, and three siblings turned fourthgeneration hops farmers.

6 southwest december 2018

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PHOTOGRAPHY BY KEVIN MIYAZAKI

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14 Gary’s Greeting 16 Saludos de Gary 18 Our Star 20 The A-List 22 Spotlight 24 Community Outreach 26 You Made Our Day 30 From the Editor

36 Shop Los Angeles wares, try tasty tamales, and spend the night in rede- signed Dallas digs.

32 Feedback 104 Fun! 114 Advertiser Directory 115 The Southwest Guide 128 One Question

Work 47 Spruce up your office lunch, count kindness in the workplace, and exercise when and where you want.

SOUTHWEST THE MAGAZINE

In Every Issue

How sisters Britt and Alexis Soler are shaking up Nashville’s bar scene

R

sapien

by DECEMBER 2018

Kindred Spirits DECEMBER 2018

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our cover / Photography by Stephen DeVries

PHOTOGRAPHY BY LINNEA BULLION (TUESDAY BASSEN), JOVANOVIC/STOCKSY UNITED (WOMEN); PHOTOGRAPHY COURTESY OF GUZINA OAXACA (TAMALES); ILLUSTRATION BY MOLLY SNEE

CONTENTS December 2018

11/12/18 11:55 AM

8 Southwest december 2018

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December 2018 EDITORIAL editorial director Jay Heinrichs creative director Kevin de Miranda executive editor Mark Shimabukuro art director Desiree Espada editors Tommie Ethington Melissa Flandreau Alex Macon associate editor Kiley Faulkner designers Mariela Garcia Natalie Perez Maria Williams contributors Michael W. Brough, Nick Cabrera, Kate Chynoweth, Stephen DeVries, Jim Gold, Jennifer Justus, Dave Lauridsen, Kevin Miyazaki, Tony Rehagen, Molly Snee web development, pace interactive Jason Dalton, Carolyn Eckstein, Chad Hayton EDITORIAL INQUIRIES Write to Southwest: The Magazine 2811 McKinney Ave., Suite 360, Dallas, TX 75204, or email letters@southwestmag.com.

SOUTHWEST INQUIRIES For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, write to Southwest Airlines Customer Relations P.O. Box 36647, Dallas, TX 75235-1647, or visit the “Contact Us” page at Southwest.com.

ceo & owner Bonnie McElveen-Hunter chairman emeritus Eugene Johnston secretary-treasurer Patricia M. McConnell president Jason Whiting chief operating officer & chief financial officer Leigh Ann Klee vice president, production James A. DeCata production manager Billy Johnson director of marketing Candice Thomas media analyst Samantha Absher

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© 2018 Pace Communications, Inc., 1301 Carolina St., Greensboro, NC 27401. Southwest: The Magazine is published monthly by Pace Communications, Inc. All rights reserved. Reproduction in whole or part of any material in this publication without written permission of Pace Communications, Inc., is expressly prohibited. The statements, opinions, and information contained in this publication are those of the individual authors, contributors, and advertisers and not of Pace Communications, Inc. or Southwest Airlines Co. Pace Communications, Inc. and Southwest Airlines Co. each disclaim any responsibility for the accuracy, completeness, topicality, or quality of any statements, opinions, or information provided. The appearance of advertisements in Southwest: The Magazine is not a warranty, endorsement, or approval of the products or services advertised or of their effectiveness, quality, or safety. Any liability claims against any author, contributor, or advertiser in respect of damage to persons or property caused or alleged to be caused by the use of the statements, opinions, or information contained in this publication, including any statements, opinions, or information which is incorrect or incomplete, are therefore excluded. Publisher reserves the right to accept or reject all advertising material.

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Gary’s Greeting

Resiliency and Gratitude I’ve been fortunate to be a part of the Southwest Airlines Family for more than 32 years, and every year seems to form a unique identity. The airline industry is cyclical in nature, and while some years you can better predict what the year will hold than others, we are always prepared for the unknown. This year, we were faced with some of the biggest challenges in our 48-year history, and as I reflect on 2018, one word seems to resonate more than any other—resiliency.

Resiliency is defined as the ability to recover from misfortune, to overcome

adversity. The Southwest Airlines Family is nearly 60,000 People strong, which is easily the size of a small town. We’re dispersed across the U.S. and nearby international locations. If you can believe it, we still have a handful of original Employees. And we have a large portion of Employees who have been at Southwest for less than five years—and everything in between.

This year, I am most proud of the way the Southwest Family came together in some of our darkest times. We were united by a belief that we would prevail.

The true measure of character is how one reacts when times are tough.

Southwest is world famous for our People-centric Culture, and we spend a tremendous amount of time focusing on nurturing and cultivating that Culture.

To see the strength and resolve of that Culture this year has been incredibly rewarding, and I’ll never forget it.

Southwest Airlines is not a Company of planes; we are a Company of People.

The essence of Southwest is, in fact, the Heart of our People. We are more than a Company. We are more than a Team. We are a Family.

I’ve never been more proud to be a part of the Southwest Family than I am today. We celebrate important moments in our lives together, and we are there for each other through the challenges and tribulations that life brings. We’re united by a cause bigger than any one of us, and we exist to connect our Customers to the important moments in their lives.

Another word that hits home for me this year is gratitude. I’ll forever be grateful to be a part of the cause that is Southwest Airlines, and I’m grateful for the resolve and resiliency of our People.

PHOTOGRAPHY BY STEPHEN M. KELLER

Gary Kelly Chairman and CEO Southwest Airlines

14 SOUTHWEST DECEMBER 2018

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Where culture shines brightly.

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Saludos de Gary

Resiliencia y Gratitud He sido sumamente afortunado de formar parte de la Familia de Southwest Airlines por más de 32 años y parecería, que, cada año, esta Familia forma una identidad única. La industria aérea tiene una naturaleza cíclica y aunque algunas veces es más sencillo predecir lo que el año traerá, siempre estamos preparados para lo desconocido. Este año se nos presentaron algunos de los retos más grandes en nuestros 48 años de historia y mientras reflexiono sobre este 2018, hay una palabra que parece resonar más que cualquier otra: resiliencia.

La resiliencia se define como la capacidad de recuperarse de una desgracia,

sobreponiéndose a la adversidad. La Familia de Southwest tiene la fuerza de casi 60 mil Personas; fácilmente podría ser el tamaño de una ciudad pequeña. Estamos presentes a lo largo de los Estados Unidos y en ubicaciones internacionales cercanas. Si pueden creerlo, aún tenemos a un puñado de nuestros primeros Empleados. Además, también tenemos Empleados que han estado con nosotros menos de cinco años, y de todo tipo de antigüedad.

Este año, no podría estar más orgulloso de cómo se ha unido la Familia Southwest ante algunos de nuestros tiempos más difíciles. Estuvimos unidos por la creencia

de que prevaleceríamos. El carácter se mide por cómo uno reacciona cuando los tiempos son duros. Southwest es conocido en todo el mundo por su Cultura enfocada en Personas y dedicamos una gran cantidad de tiempo a nutrir y cultivar esa Cultura. Ser testigo de la fuerza y la determinación de esa Cultura, este año, ha sido increíblemente gratificante y algo que nunca olvidaré.

Southwest no es una Compañía de aviones. Somos una Compañía de Personas.

En realidad, la esencia de Southwest es el Corazón de nuestras Personas. Somos más que una Compañía. Somos más que un Equipo. Somos una Familia.

Nunca he estado más orgulloso de formar parte de la Familia Southwest como lo estoy ahora. Celebramos juntos los momentos importantes en nuestras vidas y estamos ahí para apoyarnos en los retos y dificultades que la vida brinda. Estamos unidos por una causa mayor que cualquiera de nosotros y existimos para conectar a nuestros Clientes con los momentos importantes en sus vidas.

Otra palabra con significado para mí este año es gratitud. Estaré por siempre agradecido de formar parte de la causa de Southwest y estoy agradecido por la resiliencia de nuestras Personas.

PHOTOGRAPHY BY STEPHEN M. KELLER

Gary Kelly Chairman and CEO Southwest Airlines

16 SOUTHWEST DECEMBER 2018

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WHO DOESN’T LOVE a SMOOTH FLIGHT? We all know traveling during the holidays can be a little hectic. That’s why Community Coffee is committed to giving you a smooth and rich experience during your flight. For nearly a century we’ve been perfecting our craft so that no matter where you enjoy a cup of our coffee it will always have that perfect balance of flavor and aroma. Even at 36,000 feet.

•

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S O H E R E ’ S T O S M O O T H H O L I DAY S F O R A L L A N D T O A L L A G O O D F L I G H T.

© 2018 Community Coffee Company

Bring the rich, smooth flavor home at CommunityCoffee.com/Southwest

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Our Star

“Serve because you want to, not because you have to—it should come from the heart.”

—SERGIO ROCHA , RAMP AGENT

Sergio Rocha was surprised when he first received a job offer from Southwest back in 1996, but the Company could already see he embodied the three traits that make up the Southwest Way: a Warrior Spirit, a Fun-LUVing Attitude, and a Servant’s Heart. Sergio sees his job as a Ramp Agent as an opportunity to make a positive impact on someone else’s day, whether that’s by going the extra mile in his daily tasks or taking the time to wave to Customers from the runway. Away from the job, Sergio combines his love for cooking with his passion for helping others by volunteering at community kitchens in El Paso, Texas, and serving as a chef when Southwest hosts cookouts. Thank you, Sergio, for providing your community with full stomachs and happy hearts!

—Alex Cortez, Communications & Outreach HIDDEN GEM “A lot of people don’t know about the Wyler Aerial Tramway in El Paso, but it offers great views of the city’s beautiful scenery.”

CHANGE OF PACE “My favorite part of the job is being able to do something different every day; it’s never repetitive.”

To thank Sergio for his work and dedication, Penn & Teller is proud to give him two tickets to see the show in Las Vegas. Congratulations, Sergio!

PHOTOGRAPHY BY JENNIFER BOOMER

FAMILY AFFAIR “We show up to work every day and try to make someone’s day, including our own. Over time, we really do become family.”

18 SOUTHWEST DECEMBER 2018

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The A-List

“You can do hard things. You can do fun things. No age can keep you from going out and enjoying your life.”

—BRUCE MCEWEN, NATIONAL SALES MANAGER, CLABBER GIRL CORPORATION Whether he’s driving from Louisiana to Florida to catch a snowstorm, or going skiing with Robert Redford, Bruce McEwen doesn’t shy away from adventure. As a national sales manager for Clabber Girl Corporation (yes, the baking powder company), Bruce flies out of Salt Lake City every week to meet his clients face-to-face. But a busy work schedule doesn’t keep him from preparing to break a Guinness World Record. Once he makes his way to Hawaii, Bruce will be the first person to ski natural snow in all 50 states—with nearly all of his flights on Southwest. Thanks for your loyalty and passion, Bruce. Your spirit of adventure and love for our Company inspires us all. —Eunbee Kim, Communications & Outreach BLAZING TRAILS “There’s something to be said for doing one of the very few things no one else has done before.”

FOR THE RECORD “My skiing adventure started almost 30 years ago when I realized I already had about 20 states under my belt. From there, I figured I might as well try to reach all 50.”

FLIGHT CONNECTIONS

“I met a guy on one flight who turned out to be a ski patroller in New Hampshire.

He asked when I planned to head that way, and I told him my plans—I arrived to a welcome banner and complimentary lift ticket!”

Bruce’s travels earn him A-List status through

35,000

tier qualifying points.

PHOTOGRAPHY BY CHAD KIRKLAND

25

one-way qualifying flights or

20 SOUTHWEST DECEMBER 2018

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Spotlight GREAT ESCAPE

Beating the Winter Blues

Save time and money when you book with Southwest Vacations®.

Cold weather got you down? It’s never too early to start planning your spring travel. Book your next trip to one of the warm weather locations that Southwest serves.

As you plan your trip, Southwest Vacations makes it easy to book your flight, hotel, and more. We offer complete vacation packages to destinations across the U.S., Mexico, and the Caribbean, with flight service available from every scheduled Southwest departure city.

By booking all aspects of your vacation at the same time, you can save more on airfare and hotels, plus earn even more Rapid Rewards® points per Member. When you book through Southwest Vacations, you’re also able to apply any unused ticketless travel funds from Southwest as a form of payment to packages that include air travel.

Our end-to-end Customer Service ensures you have support every step of the way, from streamlining the initial planning process to providing 24-hour traveler assistance once you’ve reached your destination. Booking with Southwest Vacations means every part of your vacation is handled, whether it’s airport transfers or trip insurance, so you can truly relax and enjoy your getaway.

Get the most out of your trip by exploring everything a destination has to offer. Through Southwest Vacations, you can research and choose from thousands of tours and activities that will turn any trip into an adventure. If you’re headed to Costa Rica, access to endless activities and stress-free planning will give you more time to enjoy la pura vida.

Start by searching your destination city—from there, you’ll be able to read about the variety of experiences offered. Pick from options like national park tours, zip-lining adventures, snorkeling excursions, and more.

Ready to start planning? On your mark, jet set, go! To learn more, visit Southwestvacations.com.

—Emily Beatty, Marketing

PHOTOGRAPHY BY PATRIC ALVA/SOUTHWEST AIRLINES

Southwest® serves 14 international destinations, including Costa Rica, where you can explore La Paz Waterfall Gardens.

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Community Outreach LEADING THE WAY

Embracing Diversity

Southwest Airlines supports inclusion and equality at every level.

When Dennis Kennedy’s dreams of playing college football didn’t go as planned, his mentors helped show him the way to something even greater. In 2004, Kennedy set up shop in his Houston living room to launch the Texas Diversity Council, founding the National Diversity Council (NDC) only four years later. Today, he’s a force for inclusion and equality for all, and he’s keenly aware of how far he’s come since beginning this journey 14 years ago.

The NDC was born of Kennedy’s grassroots efforts to promote diversity, inclusion, and equality. He traveled coast-to-coast to states where he had no connections and forged partnerships with organizations and companies seeking diversity. He leveraged his personal resources and relied on the passion of a staff of five. Building the NDC took resilience—something Kennedy learned from struggling with undiagnosed dyslexia in his youth.

After a successful start in Texas, the organization

established state and regional councils across the country. The NDC now maintains a presence in 28 states, has 420 corporate partners, and hosts more than 120 events annually. These events feature notable speakers and sell out across the country. From its Women in Leadership Symposiums to its Diversity Best Practices Luncheons, the NDC’s events benefit the corporations and communities it serves.

Today, the NDC is working to certify the next generation of diversity experts through its DiversityFIRST™ certification program, a weeklong seminar for diversity professionals. Kennedy’s brainchild has become a key resource for organizations, supporting them through every stage of establishing and executing strong diversity and inclusion initiatives.

The NDC is proud to announce an expanded partnership with Southwest Airlines. In 2018, Southwest became the official airline for the NDC. Through this partnership, the NDC can continue to advocate for diversity and inclusion in all the destinations that Southwest serves.

—Beth Douglass Silcox, National Diversity Council Contributor

PHOTOGRAPHY BY DARON BOURNE

Dennis Kennedy founded the National Diversity Council.

24 SOUTHWEST DECEMBER 2018

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THE BEST PLACE FOR KIDS. Mason, age 4 Launched in life at our Level IV Neonatal Intensive Care Unit, this junior jet-setter really enjoys taking off – proof that complex medical issues don’t have to keep you down, especially when your journey includes a highly-skilled team of neonatal critical care specialists, cardiologists, nurses and therapists.

Visit ChildrensOmaha.org for more information on how we can help your child.

For a pediatrician, family physician or pediatric specialist, call 1.800.833.3100.

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9/19/18 4:21 PM

You Made Our Day WANT TO SHARE YOUR STORY? Have you witnessed an over-the-top act of Southwest Airlines Employee kindness?

Let us know at Southwest.com/ contact-us.

give me the message in sign language. I learned that she had taught at the Texas School for the Deaf in Austin for many years and shared with her my own experiences from teaching at the New Mexico School for the Deaf in Santa Fe. She came by again later, excited to tell me that she had found a young mother with a deaf baby onboard and wanted to introduce us. I appreciated the extra effort she made to ensure I was not left out of anything, and I’m sure she was serving all her passengers in the true spirit of Southwest. At the end of the flight, I received a big smile and a farewell hug, as well as a little red heart-shaped bead.

Just wanted to tell you about this amazing flight attendant, Tammy Myers!

—Dolores Gonzales DETOUR DELIGHT

California, to Phoenix, I was warmly greeted by flight attendant Tammy Myers. She asked how I was doing; I replied that I was fine and asked how she was doing. Something in my voice must have alerted her because she asked if I knew sign language. I responded, “Yes, I am deaf,” in sign language. She suggested I find a seat nearby so we could talk later. When “happy Mother’s Day” was broadcast over the intercom, she came to

THE WORLD NEEDS MORE MAK ADAS

My recent flight from Austin, Texas, to Oakland, California, was by far the best experience I’ve ever had flying—and I’ve flown a lot—all because of the kindness and graciousness that flight attendant Makada Martin showed me. I recently relocated and had just finished a very hard week at a new job. I was so busy with work that I hadn’t had time to eat in two days, not to mention that I sat in

ILLUSTRATION BY LEVI HASTINGS

Dear Southwest, While boarding my flight from Sacramento,

We were rerouted to Philadelphia due to storms. While we were on the tarmac, the flight attendants announced that first officer Thomas Mistretta had run into the airport to buy everyone onboard a Philly soft pretzel. Only on Southwest Airlines! Customer service from the heart. —Bobby Audley

26 SOUTHWEST DECEMBER 2018

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11/8/18 10:24 AM

Real.

Grand Canyon National Park

Take a minute. Take a breath. Take a thousand pictures with your eyes.

Watch the layers of color unfold across the canyon, reflecting on the rock and the snow and your soul. Millions of years brought you to this moment.

So, take all the time you need.

Plan your [un]real getaway at UnRealAZ.com, and download the Visit Arizona app to customize your trip.

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traffic for almost two hours trying to get to the airport. After running to catch my flight, I asked Makada if they had any meals onboard that I could purchase. She wasn’t able to find anything but was kind enough to offer me the dinner she had brought for herself. Makada’s warmth was felt by everyone onboard. She turned my whole month around in one threehour flight, and I will forever be grateful. The world needs more Makadas.

—Jenna Ritten

RESCUING MAURICE

A few months ago, my husband and I came home to find our sweet dog, Maurice, had somehow escaped. We think he was frightened by the thunderstorm that evening and must have gotten out and lost his way. Needless to say, we were devastated. We looked all over the neighborhood, the house, and the yard, but found no trace of him. We thought the worst, but didn’t give up hope. After an awful, sleepless night, we got up and

started the search again. We headed to the animal shelter, we made flyers, and we prayed. Then ... a glimmer of hope. A lady named Sharon Silverman posted on the Nextdoor app that she had found a dog who looked like he had been out all night. I immediately replied to her post. Soon enough, Sharon called to tell me she had our dog! I asked if I could pick him up, but she insisted on bringing him to us.

She told us that she had been on her way to her job as a Southwest Airlines customer service supervisor at 4:30 a.m. when she found Maurice on the street about 3 miles from our home.

She took him to the closest animal hospital and begged them to hold him until she finished her shift at work. It’s an incredible feeling when someone goes out of their way to be kind to someone they don’t know. You need to know what an amazing person you have working for you—we love the Southwest angels who are on the ground! —Elizabeth Zelenak TAKING IT TO HEART

My son Christian is 13 years old and struggles with anxiety. This past summer, he was flying alone for the first time. He was too old to receive unaccompanied minor assistance, but customer service supervisor Rick Freitas went above and beyond to make sure Christian felt as comfortable as possible. Rick offered me his cellphone number and asked for my permission to communicate with Christian via text message. My son’s flight took off at 5:30 a.m., and Rick asked that we message him to let him know Christian had made it safely onto his flight. Rick provided us with contact information and a map of the gates for Christian’s connecting flight in Baltimore. My son felt so comfortable with Rick that he texted Rick about his status and arrivals before he texted me! I had no doubt Christian would do well traveling alone, but I’m still a mom sending her son 1,200 miles away. Rick is a true example of someone who goes above and beyond. I will forever remember Rick and the ease he made me feel.

He touched my heart and my son’s as well. —Brandi LaPorte

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10/23/18 12:45 PM

11/7/18 10:55 AM

ADVERTISEMENT

AZTECS HIRING AZTECS

A

t San Diego State University, we are developing global citizens, compassionate leaders and ethical innovators who benefit the San Diego community and the world at large.

Transformational opportunities – such as study abroad, leadership training, internships, community service and research – ensure that SDSU students are career-ready and actively contributing to their communities.

The Aztec Mentor Program (AMP) develops students’ career readiness by providing students with the workplace insights, knowledge and contacts that are usually gained through years of experience. Our dedicated mentors – alumni, parents and community partners – share a passion for their profession, a commitment to student success and a desire to make a difference for the next generation of Aztecs.

“I’ve had a great experience with AMP,” says two-time mentor Mike Gellman, an SDSU alumnus and founder and head of High Five Career Coaching. “I’ve been really impressed and inspired by my mentees’ enthusiasm and desire to learn.”

Launched in fall 2013, AMP connects juniors, seniors and graduate students Eric Rivera, Vice President for with professionals who Student Affairs mentor with purpose and commitment. More than 7,000 mentor-AMP matches have been made to date.

Vice President for Student Affairs Eric Rivera says SDSU is grateful to the thousands of dedicated AMP mentors who give their time to help students be job-ready at graduation and to help our economy thrive.

“Programs like AMP provide SDSU students with practical career advice, with access to professional communities and with the guided experience that often leads to internships and employment after graduation,” Rivera noted.

As you plan for 2019, consider becoming a mentor in the Aztec Mentor Program, hire an intern or employ an SDSU student or graduate. Your work with our students helps shape the next generation of leaders who will positively impact our communities and workplaces.

Be a part of the SDSU success story.

I had a couple mentors “ when I was a student, and it’s been rewarding to give back to the next generation of professionals. The AMP program is like a light that expands and multiplies. It’s a quadruple win — for the students, for the mentors, for SDSU and for future employers.

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— Mike Gellman, AMP mentor to Milana Mukhametshina and Liana Marin

(L-R) Milana Mukhametshina (’20 management and psychology), international student from Russia; Mike Gellman (’92 psychology), founder and CEO High Five Career Coaching; Liana Marin (’20 industrial/ organizational psychology), Peer Leadership Consultant

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10/24/18 2:22 PM

Dear Reader, This year, our annual drinks issue highlights family businesses. I couldn’t admire them more. After all, just running a business is hard.

Running a business while staying happily related? Talk about leveling a dynamic.

Several years ago, on a much more modest scale, booze-wise, I roped my family into helping me hold cocktail parties for charity. It seemed like a brilliant idea: Craft a new mixed drink around a client’s personality and tastes, and then serve the drink at a party in the client’s house. The proceeds would go to a local natural history museum.

You can find the drinks and recipes on a website I created, psychomixology.com. There’s the D-Rex—named after a dinosaur lover named Dave (white rum, Midori, lemon juice). For an orthopedist, I made the Flexor (beer, lemonade, vodka, bitters). A volleyball coach got Spiked (a mix of gin

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and lemon flavors). And so on.

I ordered cool black T-shirts with “Psychomixologist” embroidered on them, and printed up napkins with a classy French expression, Je bois donc je suis (I drink, therefore I am). And then I roped my wife and adult children into serving as cocktail waitstaff.

Family fun, all for a good cause!

Only it wasn’t that fun. Our kids sensibly dropped out after one party. My wife lasted another four before quitting. Washing a few dozen glasses late at night wasn’t her idea of a romantic date.

All of which taught me a few lessons. One, beware of making a hobby a profession. Second, be sure you’re in a family that can sustain a business—even a part-time, amateur, kind of lame business.

Jay Heinrichs EDITORIAL DIRECTOR @JAYHEINRICHS

PHOTOGRAPHY BY CHARLES WOLLERTZ/ISTOCK

from the editor

9/13/18 3:13 2:41 PM 11/9/18

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feedback

Talk to Us For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, visit Southwest.com/ contact-us.

letters@southwestmag.com facebook.com/ SouthwestMagazine @SouthwestTheMag #SouthwestMag @SouthwestMagazine #SouthwestMag

FAMILY FALCONRY

Dear Editor,

On my flight back from Atlanta, I happened to pick up the magazine and read Kate Washington’s article [“Come Fly With Them,” September 2018]. It was superbly written and sucked me right into the world of falconry. I was so inspired by Kate’s dedication in documenting this story. I wanted to thank Kate and photographer Andy Anderson for taking me into this beautiful world through one of the best-written pieces I’ve ever come across. I had tears by the end of it and saved my copy of the magazine from the flight to bring home.

Ritwik Kaikini DALLAS

/ We’re glad we could provide you with a story and a souvenir.

I recently traveled on Southwest and read Kate Washington’s article on West Coast Falconry. I was so excited to learn this place was in Northern California that I called and booked a class for me and my husband. My daughter and her husband will be joining us, too, and I’m going to send them the article so they can read it before we go. Thanks for turning me onto what I'm expecting will be a fabulous experience!

Liz Riehl WATSONVILLE, CALIFORNIA

/ It sounds like you plan some pretty fun family activities, Liz. BIRD IS THE WORD

I just read Kate Washington’s article on falconry. Her writing style is

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engaging and informative. Thank you for skillfully placing me, the reader, onto a field with a falcon on my left arm.

Ken Hogan LANTANA, TEXAS

/ The best writers paint a picture with words. Thanks for reading!

NOTEWORTHY READ

I wanted to let you know that Kate Washington’s article, “Come Fly With Them,” was amazing. I’m not

one for reading airline magazines, but I have to say, Kate’s article really made my flight more enjoyable. I found it to be inspirational, well-written, and thoughtful. I hope she continues writing and knows that her article really made me smile.

FUTURE FALCONER

I just finished reading Kate Washington’s article on West Coast Falconry. Congrats to Kate on creating a great read. She piqued my interest—I’m now trying to find out how to schedule a beginner falconry lesson for my family.

Victor Velasco

Joe Whitman

OAKLAND, CALIFORNIA

PALOS VERDES ESTATES, CALIFORNIA

/ It’s great to hear from a first-time reader. Find more of our stories at southwestmag.com.

/ We love introducing new subjects to our readers.

FREQUENT FLYER

I really enjoyed Margaret de Silva’s trapeze article [“Within Reach,” September 2018]. I’ve been teaching and catching flying trapeze in Los Angeles for the last seven years, and I thought Margaret’s piece nailed how special the experience can be. I love to fly—I’m something of an addict, as most of us are—but I have an equal passion for teaching, largely because I get to watch people go through that empowering transformation of conquering their fear when they make their first catch. Students often leave saying, “I never thought I would be able to do that. If I can do this, what else can I conquer?”

As a teacher, it’s incredibly rewarding. Thanks for the great write-up.

I hope it convinces more people to give trapeze a try!

Lucas Paul WEST HOLLYWOOD, CALIFORNIA

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/ Margaret’s piece certainly made us want to face our fears as well.

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EDITOR’S NOTE

The cover photo for our October issue showed a hiker walking on top of the Double O Arch at Arches National Park.

Please don’t do this! We’ve been informed that walking on top of that arch is not permitted and is extremely unsafe.

Just show up. You’re gonna love whatever happens next!

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Our selfesteem is highest after age

60.

Forget about wanting to be forever young. A study published in Psychological Bulletin says our self-worth follows a well-worn path: After bumps in early and middle childhood, it holds steady in adolescence. There’s a sharp jump in young adulthood, followed by a more gradual increase in middle adulthood. At 60, our self-esteem takes off, reaching its peak between our 60th and 70th birthdays. “Having positive and supportive social relationships is probably the most important factor that influences a person’s self-esteem,” says study co-author and psychology professor Ulrich Orth. “Midlife is, for many adults, a time of high stability in the relationship domain.”

Sounds like added motivation to power through that midlife crisis.

PHOTOGRAPHY BY JIRA SAKI/STOCKSY UNITED

PLAY Number

36 southwest december 2018

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Look for Bassen’s illustrations, which are screenprinted on tees and embroidered on patches, at shoptuesday.com.

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Ceramic Shark lorien stern These handmade shark heads brighten any wall.

Prices vary; lorien stern.com

Found in Los Angeles

Tuesday Bassen’s quirky and inclusive designs defy fashion standards.

There are a lot of ways to describe Tuesday Bassen’s eponymous clothing brand: fun, colorful, retro, punk. Or, as she puts it: “Easy Rider meets slumber party.” The Nebraska native moved to L.A. to pursue a career in illustration (past clients have included the United Nations and The New Yorker) and became a designer after a satin jacket she made for a zine sparked custom orders.

In June, Bassen opened a brick-and-mortar shop in Echo Park. Her company ethos emphasizes local, ethical manufacturing practices and clothes for all body types—sizes range from XXS to 5XL. “Everyone on our team is shaped differently, and that’s a superpower,” she says. “When we make something, everyone tries it on in their respective size, and we hone it until it’s universally flattering. It’s not easy, but that’s our mission.”

Seasonal Jam sqirl The main ingredients are fruits and flowers, all grown on an organic farm just outside the city limits. $14; sqirlla.com

PHOTOGRAPHY BY LINNEA BULLION (TUESDAY), MICHELLE MAYER (GENTLE THRILLS X PRINT ALL OVER ME JACKET); PHOTOGRAPHY COURTESY OF SQIRL (JAR)

Designer Isa Beniston is known for her colorful garments and airbrush techniques. $380; gentlethrills.com

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CIT Y SIPS

Roman Holiday According to the philosopher Bertrand Russell, “Italy and the spring and first love all together should suffice to make the gloomiest person happy.” Cornerstone Tavern in New York City may be far from Rome, its bartenders don’t control the seasons, and you won’t necessarily find love, first or otherwise, on the menu.

The sports bar’s Roman Holiday, however, is the Italian getaway you’ve been looking for. Start with a base of Deep Eddy Ruby Red Grapefruit Vodka, then add Campari and prosecco. It’s la dolce vita in a glass. And as our pal Bertrand put it, “The good life … is a happy life.”

Sing the praises of well-made cocktails— Cornerstone Tavern has karaoke seven nights a week.

MAKE IT ↑ In a glass, combine 1 ounce Deep Eddy Ruby Red Grapefruit Vodka and ½ ounce Campari over ice. Squeeze 1 lemon wedge into drink, then float 2 ounces prosecco. Top with soda water and garnish with lemon wedge.

40 Southwest december 2018

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PHOTOGRAPHY BY NICK CABRERA

11/7/18 4:18 PM

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PLAY Eat

SPOTLIGHT ON

When home cooks talk about tamales, it feels as if you’re being let in on a well-guarded secret—and you are. Recipes, passed down for generations and shaped by regional influences, identify the most flavorful fillings and the ideal dough-like consistency of the masa. Chef Alejandro Ruiz of Guzina Oaxaca in Mexico City believes specific ingredients are crucial, so much so that he pays a courier to drive 12 hours round-trip, twice a week, to deliver supplies from his home state of Oaxaca. Must-haves include chocolate and the peppers used in the mole negro, which is drizzled atop Ruiz’s chicken tamales. One bite and it’s clear: Some secrets are worth sharing.

Because they require extensive preparations, tamales are often reserved as a special holiday treat.

MORE MASA PLEASE

/AUSTIN, TX Egg yolk puree and crunchy quinoa make Suerte’s squash tamales look almost too good to eat.

/NEWPORT

BEACH, CA SOL Mexican Cocina’s vegan red chile tamales are packed with a spicy masa, black beans, and loads of garlic.

/CHICAGO

Mississippi-style “red hot” tamales are a staple at The Delta.

The key is to stew— not steam—them in a fiery tomato broth.

/MIAMI

Cooked in a banana leaf, the sweet corn tamales at Plant Miami pay homage to the tropical surroundings.

PHOTOGRAPHY BY BOB HODSON PHOTOGRAPHY (SOL), ANDREW RENEIR (SUERTE), SONJA GARNITSCHNIG (PLANT)

Tamales

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䔀䰀䔀嘀䄀吀䔀 夀伀唀刀 圀伀刀䬀匀倀䄀䌀䔀

匀吀䄀刀吀䤀一䜀 䘀刀伀䴀

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吀䄀䬀䔀 夀伀唀刀 圀伀刀䬀匀吀䄀吀䤀伀一 吀伀 吀䠀䔀 一䔀堀吀 䰀䔀嘀䔀䰀 圀䤀吀䠀 䤀一一伀嘀䄀吀䤀嘀䔀 䄀䌀䌀䔀匀匀伀刀䤀䔀匀⸀ 䐀攀猀欀 䈀椀欀攀猀

䴀漀渀椀琀漀爀 䴀漀甀渀琀猀

㠀㔀㔀⸀㐀㈀㄀⸀㈀㠀 㠀

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10/26/18 10:34 AM

PLAY Sleep SHOP → The on-site boutique, Commerce Goods + Supply, stocks a Stetson fedora designed just for the hotel.

EYE ↗ The salon features works by Texas artists, selected with help from the nearby Nasher Sculpture Center.

CHECK IN

SIP ← Afternoon tea in The French Room is a time-honored tradition (even Queen Elizabeth II partook during her 1991 visit).

Don’t call it a remodel. After spending more than a year undoing the over-the-top elements of an ’80s redesign, the staff at this downtown Dallas hotel think of its newest iteration as a restoration. Ripping up wall-to-wall carpeting revealed the original marble floors from 1912.

Vintage barber chairs tucked away in storage once again welcome gentlemen for a straight-razor shave. And decorative objects double as artifacts—there’s a Steinway piano that was supposed to sail on the Titanic, and a chandelier with Anheuser-Busch eagles that belonged to hotel founder Adolphus Busch. It feels storied, not stuffy, and as welcoming as a good friend’s home. In a word: timeless. From $229

WANT MORE? Browse the Inflight Entertainment Portal for the best spots to eat, drink, stay, and play in your final destination. It’s free!

PHOTOGRAPHY BY STEVEN VISNEAU

The Adolphus

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You know your body, we know your fit.

THIRDLOVE Bras and Underwear for every body THIRDLOVE.COM

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10/18/18 9:12 AM

Close. For Comfort.

Take a DC Detour A trip to Washington, DC isn’t complete without a detour next door to Montgomery County, Maryland. Explore the great outdoors, soak up history and culture, sip a local craft beverage, and indulge in some of the country’s best shopping and finest restaurants.

Perfectly situated between Ronald Reagan Washington National (DCA), Washington Dulles International Airport (IAD), and Baltimore/Washington Thurgood Marshall International Airport (BWI) — Montgomery County brings your next weekend getaway close for comfort.

www.VisitMontgomery.com Socialize @visitmoco

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WORK Number

71%

of us feel more productive at work when listening to music.

Turning up the tunes might be the boost you need to power through that to-do list. According to a survey conducted by staffing firm Accountemps, the majority of us feel more productive when music’s on, especially if pop or rock songs are in heavy rotation. And while most workers agree on the value of a soundtrack, younger employees find it really hits the right notes: 95 percent of those aged 18 to 34 said they appreciate music at work, compared to 66 percent of those 55 and older. So go ahead and press play—just plug in your headphones first, lest your co-workers be treated to “Eye of the Tiger” blasting from your computer.

SOUNDING OFF Twenty-two percent of respondents said music doesn’t affect their productivity, 6 percent felt less productive, and 1 percent didn’t feel productive at all.

PHOTOGRAPHY BY NICK CABRERA

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WORK Tool

Liven up your lunch game at getprepd.com.

Inspire a little office envy with this sleek lunch box.

Sure, it’s called a brown-bag lunch, but that’s no reason to resign yourself to a drab paper sack.

Made from bamboo and available in three colors, the Prepd Pack ($69) provides a more modern way to tote your office meals. The modular box comes with three containers and magnetic cutlery, but add-ons include everything from chopsticks to a neoprene sleeve. And if you’re looking to liven up your regular PB&J, the Prepd app provides healthy recipes for meals that are tailored to fit inside the containers, as well as nutritional information. It even syncs with Apple’s Health app. So what do you say? Let’s do lunch.

THINK OUTSIDE THE BOX Ban.do These quirky cooler bags ($32) look like wedges of watermelon, grapefruit, and lemon. / L.L.Bean Don’t need frills? The standard lunch box ($20) does the trick. / Colony Co. If you’re not ready to let the paper bag go, upgrade to a waxed canvas version ($24).

PHOTOGRAPHY COURTESY OF PREPD

Pack Leader

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RESTAURANT OF THE MONTH

Disneyworld/Universal/Orlando, FL CHRISTINI'S 7600 Dr. Phillips Boulevard 407.345.8770

CHRISTINI’S IS ONE OF THE MOST AWARDED ITALIAN RESTAURANTS IN THE UNITED STATES. www.christinis.com Anaheim / Los Angeles ANAHEIM WHITEHOUSE 887 South Anaheim Blvd - 714.772.1381 Wine Spectator Award of Excellence, 2001-2017. DiRona Since 1988. Zagat Rated Excellent, 2015. Northern Italian. “Absolutely outstanding...excellent North Italian fare, superb service, always an experience”–Zagat www.anaheimwhitehouse.com

Chicago / Downtown Italian Village Restaurants-Visit Italy right in Chicago THE VILLAGE - 312.332.7005 71 W. Monroe Street Chicago's Oldest Family Italian Restaurant–Al Capone was a regular. Guests dine in cozy nooks designed like a small Italian town. Celebrating our 88th anniversary this year. www.italianvillage-chicago.com LA CANTINA - 312.332.7005 A premier Italian Steak and Chop House VIVERE - 312.332.4040 A contemporary restaurant featuring "new" Italian cuisine from all regions of Italy.

2015 Wine Spectator Top Ten Italian Restaurants, 2015 DiRona Award, 2015 Wine Enthusiasts Ultimate Distinction Award.

Ft. Lauderdale / Boca Raton, FL CASA D’ANGELO Boca Raton: 171 East Palmetto Park Rd. - 561.338.1703 Ft. Lauderdale: Sunrise Square Plaza,1201 N. FederalHwy. - 954.564.1234 Wine Spectator Best Award of Excellence, 2015. Zagat America's Top Restaurants, 2015.

Rated as not only one of the best Italian restaurants in Florida, Casa D'Angelo has also been recognized in the industry as one of America's finest Italian restaurants. www.casa-d-angelo.com

Los Angeles / Santa Monica, CA LOCANDA DEL LAGO 231 Arizona Avenue - 310.451.3525 "Don't miss the Ossobuco alla Milanese"–Gourmet, "There's no better place to people-watch than at the outdoor patio"–Frommers.

Wine Spectator Award of Excellence, 2015. www.lagosantamonica.com

Advertorial

Info 1-800-448-7544

Tampa, FL - DONATELLO 232 North Dale Mabry - 813.875.6660 An Old World bliss in the heart of Tampa serving authentic Italian Cuisine since 1984.

Every night Guido and Gino Tiozzo welcome you at the door and every lady will leave Donatello with a rose on her hand as a thanks for being there. You’ll see for yourself that hospitality has ancient roots at Donatello. Full Bar, Piano Lounge, Private Rooms.

Wine Spectator Award 18 consecutive years, 2000-2018. Editor’s Note: The Finest in Tampa Bay. Try the Osso Buco and the Filet Mignon, they are over the top! www.donatellotampa.com

A M E R I C A’ S P R E M I E R

LASIK & CATARACT SURGEONS w w w. l a s i k x p r e s s . c o m

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Ming Wang, M.D., PhD

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Wang Vision 3D Cataract & LASIK Center 1801 West End Avenue Suite 1150 Nashville, TN 37203

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SAN ANTONIO, TX

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Gregory D. Parkhurst, M.D., FACS

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Lake Lazer Eye Center 35776 Harper Ave. Clinton TWP., MI 48035

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B A LT I M O R E , M D

S A LT L A K E C I T Y, U T

Sonny Goel, M.D.

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LasikPlus Baltimore Columbia – Towson

Hoopes Vision 11820 South State Street Suite 200 Draper, UT 84020

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OMAHA, NE

F T. M Y E R S , F L

Lance Kugler, M.D.

Michael Collins, M.D.

Kugler Vision 17838 Burke Street Suite 100 Omaha, NE 68118

Collins Vision International Center 6900 Intl. Center Blvd.

Ft. Myers, FL 33912

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All M.D.’s listed in this ad are Board Certified in their specialties. Please refer to their practice’s website for accreditations and qualifications.

Promotion

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10/2/18 2:35 PM

www.meatmarket.net An internationally-inspired menu of prime cuts of beef, seafood, poultry and crudo offerings S Beach Miami, Lincoln Rd, FL • 305.532.0088 EL San Juan Hotel, PR • 787.253.2007 Palm Beach Island, FL • 561.354.9800

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STEAKHOUSES

© www.stockyardssteakhouse.com 5 minutes from Sky Harbor International Airport - Est. 1947 5009 E. Washington St., Phoenix • 602.273.7378

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Exceptional Experiences

At Bob’s you are treated like family in a lively atmosphere with simple elegance and prime steaks, served by a friendly and knowledgeable staff.

You’ll feel comfortable from the moment you walk in the door.

Denver/Englewood, CO • 720.744.2622 West Chicago/Burr Ridge, IL • 630.468.2089 West Chicago/Warrenville, IL • 630.393.1900 Northwest Chicago/Lincolnshire, IL • 847.276.2000 Northeast Indianapolis, IN • 317.846.8303

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Austin, TX • 512.222.2627 Dallas (on Lamar), TX • 214.652.4800 Dallas (on Lemmon), TX • 214.528.9446 Edinburg, TX • 956.223.7412 Fort Worth, TX • 817.350.4100

www.grasslandsusa.com You can go anywhere to get a steak.

But there’s only one place you can go, to experience meat.

400 West Disney Way #199 Anaheim, CA • 657.208.1133

www.tropicalacres.com Est. 1949 – Where the TRADITIONAL AMERICAN STEAKHOUSE began!

2500 Griffin Road, Ft. Lauderdale, FL • 954.989.2500

Grapevine, TX • 817.481.5555 Plano, TX • 972.608.2627

www.HydeParkRestaurants.com

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Featuring aged steaks, chops and fresh fish Daytona Beach, FL • 386.226.9844

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Seemingly endless parade of sizzling skewers

Detroit/Birmingham, MI • 248.594.4369 Detroit/Livonia, MI • 248.679.0007 Akron, OH • 330.670.6303 Cleveland/Beachwood, OH • 216.464.0688 Cleveland/Downtown, OH • 216.344.2444 Cleveland/Westlake, OH • 440.892.4933 Columbus/Upper Arlington, OH • 614.442.3310 Columbus/Downtown, OH • 614.224.2204 Columbus/Dublin, OH • 614.717.2828

www.chicagochophouse.com The Chicago Chop House bestows every guest with exceptional quality, flavor, service, and ambiance.

3663 Las Vegas Blvd. S., Ste. 610 Las Vegas, NV • 702.737.4748 529 Alma St., Palo Alto, CA • 650.327.1323

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www.jimmykellys.com A Nashville institution since 1934 217 Louise Ave., Nashville, TN • 615.329.4349

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Independently owned and operated with over 60 locations.

11/6/18 12:30 PM

AMERICA’S LEADING

Minimally Invasive Spine Surgeons and Interventionalists

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TA M PA , F L

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Midwest Spine & Brain Institute 7373 France Avenue S, Suite 408 Edina, MN 55435

651-430-3800

MidwestSpineandBrain.com SinicropiSpine.com

Joseph Spine: Advanced Center for Spine, Scoliosis and Minimally Invasive Surgery 2727 W. Dr. Martin Luther King Jr. Blvd., Suite 590 Tampa, FL 33607

813-534-6269 josephspine.com

SAN DIEGO, CA

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SANJAY GHOSH, M.D., FAANS

ANDREW M. CASH, M.D.

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Desert Institute of Spine Care 9339 West Sunset Road Las Vegas, NV 89148 DiscLV.com

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The Spine Center at Bone & Joint Clinic of Baton Rouge 7301 Hennessy Blvd., Suite 200 Baton Rouge, LA 70808

Spine Institute Northwest 1629 220th St. SE Suite 201 Bothell, WA 98021

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WORK Solution

Measure your capacity for caring with Sciortino’s new book, The Kindness Quotient: How the Power of Kindness Creates Success at Home, at Work, and in the World.

develop a reputation for kindness, and you improve your opportunities for growth. You’ll see an improvement in the bottom line and in morale. My definition of success has five facets: It’s good relationships with people, it’s health, it’s peace, it’s joy, and it’s financial prosperity. One without the others is not real success.”

Quantify Your Kindness

Author Rhonda Sciortino makes the case for doing good deeds in the workplace.

You developed a rubric for measuring kindness— what is it?

“The ‘kindness quotient’ is a measurement of a person’s capacity to be kind to people who will not reciprocate. It tells you how much each of us embodies the virtues of generosity.

A high kindness quotient means taking advantage of all opportunities to be kind and finding personal success in bringing kindness into the world.”

Does being kind help you succeed?

“When you’re kind at work, you make the workplace more enjoyable, you

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How can we be kinder at work?

“What any of us can do is make eye contact, smile, and genuinely greet others. When we do these basic, free, fast acts of kindness—for everyone from the receptionist to the CEO—we’re giving dignity, or what I consider to be the secret meaning of kindness. By lifting our eyes up from whatever has our attention and truly listening, we’re saying, ‘You’re valuable.’”

What are other benefits to being more generous?

“Studies have shown that a person who’s giving measures their happiness at a far greater level after giving. The old adage that it’s better to give than to receive was proven.”

ILLUSTRATION BY MOLLY SNEE

11/5/18 3:23 PM

The World’s

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ONLY 5 STAR L U X U R Y I N C L U D E D® R E S O R T S

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Because at Sandals®, the finest of everything is always included–even the tips, taxes and Sandals transfers*.

5-STAR SERVICE Of all the luxuries at Sandals, it’s the 5-Star service of our bartenders, waiters, and personal butlers, trained by the Guild of Professional English Butlers, who keep our guests coming back time and time again.

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All Included. All Unlimited.

Savour the difference between dining and 5-Star Global GourmetTM dining where the ingredients are freshly prepared, the décor is as authentic as the cuisine, and a globally-inspired menu of culinary delights is created by internationally-trained chefs.

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*Visit www.sandals.com/disclaimers/southwestdec2018 or call 1-800-SANDALS for important terms and conditions.

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WORK Takeaway

Kara Goldin When you’re new to a role or an industry, you have to ask questions because you don’t always understand why something can’t be done. I went from working as the head of e-commerce and shopping at AOL to wanting to create fruit-infused bottled water with no artificial sweeteners or preservatives. I was told it was impossible, and at first, I doubted myself and my experience. I thought I’d have to hire people from the

Goldin’s go-to flavors are pineapple and cherry. Find yours at drink hint.com.

soda and food industries, but then I realized they weren’t the ones who were going to change things. I came from tech, where the response wasn’t “That can’t be done,” but rather “That’s an interesting idea—who can we get in the room to help us think about it more?” The best entrepreneurs are visionaries, but they also know how to execute.

OUT TAKES MARKETING MINDSET Consumers are overloaded with terms like “all-natural” and “non-GMO,” so our message is that we make water taste great, and that’s it.

GOT TA HAVE GUSTO I was at AOL when Amazon started and went to meet with Jeff Bezos. He said he could only make time if I helped him set up bookshelves, and jokingly said, “I’m sure you don’t build bookshelves.” I replied, “Oh, no, I build bookshelves.” So we did, and then I went home and told my husband I had met the future.

PHOTOGRAPHY BY STEF ETOW

Being an outsider has its advantages, says the founder and CEO of Hint.

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WORK Startup

Visit gixo.com for trainer tips and to start a free trial.

GIXO BY THE NUMBERS

200 / classes offered weekly

$14.99

/a month for unlimited classes (when paying yearly)

40 / maximum class participants

15 / minutes

to complete Gixo’s most popular class: Total Core

Gixo

Here’s how co-founder Selina Tobaccowala describes the streaming service: When I was president and CTO at SurveyMonkey, our CEO, Dave Goldberg, passed away suddenly. It was a wake-up call, and I wondered if I could use technology and my passion to make a change in health and wellness. With Gixo, my co-founder, Al Lieb, and I wanted to marry boutique fitness classes with the accessibility of digital. On our app, with outdoor classes like Cardio Quickie, one of our coaches greets you, and they customize the class by looking at your data: “You just hit half a mile!” or “You’re below your goal; push harder!” With indoor classes, you can turn on the camera, so the coach can provide form guidance.

We have a lot of variety: Classes range from 11 to 40 minutes. I’m totally biased, but I went from not exercising to being super excited about using Gixo. For people with time constraints who want a great experience, it’s the perfect product.

PHOTOGRAPHY BY JOVO JOVANOVIC/STOCKSY UNITED

Get active with on-the-go, live workout classes that fit into any schedule.

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PROFILE

BR AND CONTENT

“

There’s a shared accountability, and in the results, there’s shared success.

AARON SANANDRES | CEO, CO-FOUNDER, UNTUCKIT

A Strategy That Fits Perfectly

”

Q: What’s your leadership style?

A: I’d call myself a “democratic leader.” While I will generally have a strong perspective on most things, I want to hear from others. I want people to be comfortable asking, “What about this?” or, “Have we considered that?” We want people to be able to work closely with one another but still be able to disagree.

When we look back and ask, “What made us successful?” it has been making sure there was always a devil’s advocate in any major decision-making process.

Q: What was your biggest obstacle?

A: Neither Chris [Riccobono, the co-founder and executive chairman] nor I had any fashion or retail experience. This meant we were apt to make mistakes. Our first line of shirts shrank to Cabbage Patch doll size. We didn’t know you could pre-wash a shirt prior to making it. But that also proved to be a huge benefit. Primarily, we weren’t encumbered by traditional retail biases and so we generally did things differently. In marketing, a retailer who launches an e-com startup isn’t thinking, The radio is a great marketing channel. But we did. We knew radio was cheap and, with the right message, could be effective. And it has been, for us, very effective.

Est. 2011 • New York City • 350 employees • 54 stores • 50 more stores targeted to open in 2019 • untuckit.com

Q: Your expansion has included jackets, women’s clothing, and brick-and-mortar stores. What’s next?

A: Brick-and-mortar continues to be an exciting area for us, and that means expansion not only domestically but also internationally. By marketing function over fashion, we have the unique ability to expand into markets that would otherwise be difficult to access.

Q: Is it hard to stay true to your original concept?

A: We have to. In all our stores, we have our sign that says, “UNTUCKit: Shirts designed to be worn untucked.” That is our ethos. That is why people engage with our brand.

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OPENING FEBRUARY 2019

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KINDRED SPIRITS Che e rs!

Working with people you love, surrounded by what you love, can lead to something special.

Meet three families who prove just that.

â–˛

Treat yourself to a Birdie, created by Alexis and Britt Soler.

Recipe on page 63

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A PERFECT MIX

How two sisters, once distant, are electrifying Nashville’s cocktail scene, one trendsetting bar at a time.

By JENNIFER JUSTUS Photography by STEPHEN DEVRIES

T

hese days, it’s not easy to get the Soler sisters sitting still in a room together. It’s understandable, given that they have three bars to run in various corners of Nashville.

But when it does happen—even if it’s over caffeine instead of tequila—the conversation will likely turn to cocktails.

“I think some of our best drinks come from working together,” says Britt Soler, 30, the younger sister by 5 1/2 years.

Alexis agrees, and it gets them reminiscing about a favorite: the Beet Happening: mezcal, Greek yogurt, fresh beets, citrus, a touch of agave, and a sprig of dill.

“It was a cool drink,” Britt says, a little wistfully. “It was a pretty one.”

“We should bring it back,” Alexis says.

But Britt quickly objects: “No. Everyone would be so upset.”

By everyone, she means her staff. The bartenders at Old Glory, where Britt spends

much of her time these days, turn out hundreds of craft cocktails a night. Where a customer might see a cool drink, Britt just imagines everyone covered in beet juice.

But the debate is hardly the start of a sisters’ quarrel. If anything, the bar business, with all its quirks and drama and late nights, has brought them closer. After a period of hardly knowing one another growing up, Britt moved to Nashville after college to help Alexis, then 28, and her partner open their first bar, No. 308.

A few years later, the sisters opened Old Glory, and in July, they partnered with others on their latest venture: Flamingo Cocktail Club. In just under a decade, the Soler sisters have helped transform Nashville’s cocktail culture. But they’ll say it’s about more than just creating surprising spaces and providing fresh drinks. It’s about fulfilling a family legacy built on a strong work ethic, dedication, and loyalty.

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Che e rs!

â—„ Britt (left)

and Alexis Soler at Flamingo Cocktail Club

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Flamingo Cocktail Club / Falcon Coffee Bar ESTABLISHED 2018 at 10 p.m. on a recent Thursday at Flamingo Cocktail Club, a DJ spins The Isley Brothers from the balcony of what was once a church. The lights are low and the vibe chill in the “sanctuary” below, where curved couches snake through the space under vaulted ceilings webbed with a pattern of richly stained wood. Plants, coupled with shades of turquoise and rose, make the club feel like 1970s Miami, the city where Alexis and Britt were raised.

The sisters have a knack for taking inspiration from the bones and history of a place and adding their own style in ways that make sense in the now.

As couples order cocktails and friends pop in for tequila shots, Alexis fluffs cushions on the patio out back. Earlier, she’d been developing a new cocktail menu, and soon she’ll meet with a new hire in the kitchen. Yes, it’s nearly midnight, but as Alexis puts it, she’s really “gettin’

it” at Flamingo right now. With a coffee shop and café called Falcon Coffee Bar in the front part of the space, the business is open “19 to 20 hours a day,” she says.

“That’s a lot.”

Flamingo sits in an up-and-coming part of town called Wedgewood-Houston (WeHo for short). Industrial-looking buildings in the area have been morphing into restaurants, galleries, and artist spaces.

But the condos going up around Flamingo aren’t on the market yet, and the Solers and their partners are definitely on the pioneering side of things in the neighborhood—just as they were with No. 308 in East Nashville. Alexis arrived in town in 2009 and Britt in 2010, a few years before Nashville became “it city,” and they’ve stayed on the front edge of what’s hot here ever since. At 308, for instance, the sisters and co-owner Ben Clemons made their own sodas before others were doing it, with a noisy CO2 gas line and repurposed plastic bottles. They juiced fruit and made tonic syrup. They were the first in town to take cocktail culture away from

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the speakeasy-style experience, with its velvet curtains and waitlists, and move toward creating more approachable environments focused on fun. You could still order a craft cocktail from the menu, but you could also order a shot (with a creative name and fruit chaser) and beer.

“I shouldn’t have all this,” says Alexis, describing how she dropped out of high school and skipped college. But plenty of people in Nashville would disagree. She’s worked hard alongside her sister, transforming unlikely and sometimes forgotten spaces into some of the city’s most vibrant and innovative bars.

Matt Buttel of Nashville Bar Alliance (formerly Nashville Ice Lab) works with cocktail-related clients to provide scratch ingredients, ice, menu design, and development. He says the Solers created places that people seek out when they come to Nashville. They opened 308, for example, beyond the Five Points area of East Nashville. “It was a big deal that they took a chance.”

He also says 308 was one of the early

bars in Nashville to combine craftsmanship with volume, and all the while, Alexis and Britt have been intentional about spending a lot of time at their bars.

“They’re actually involved in making sure clients have a great time—providing real hospitality.”

Looking at the siblings these days, it’s surprising to learn a time existed when they weren’t close. Both sisters describe

The sisters have a knack for taking inspiration from the history of a place and adding their own style. themselves as “feelers” and have more introverted tendencies than you might expect for people who work so closely with the public. Days off, which might happen CONTINUED ON PAGE 72

december 2018 Southwest 61

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GET IN THE SPIRIT

Mix up a few inventive cocktails courtesy of Alexis and Britt Soler.

Photography by STEPHEN DEVRIES

THE GROVE 1½ ounces Granny Smith–infused Fords gin* ¾ ounce lemon juice ¾ ounce simple syrup ¼ ounce Luxardo Bitter Add all ingredients to a shaker. Shake, and then strain into a Collins glass. Top with soda, and garnish with a generous selection of garden herbs. *Granny Smith–infused Fords gin: Add 3 cups chopped Granny Smith apples to a large mason jar. Fill remainder with Fords gin to cover the apples. Seal and let sit for two weeks.

PARKER

Double

1½ ounces High West Double Rye whiskey ¾ ounce Amaro Segesta ¼ ounce Benedictine ¼ ounce St. George Bruto Americano

ta

ruto

an icer, and s glass. it zest.

Add all ingredients to a mixing glass. Stir, and then pour into a rocks glass. Garnish with grapefruit zest.

62 Southwest december 2018

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BIRDIE 1½ ounces Reyka vodka ¾ ounce fresh lemon juice ¾ ounce simple syrup ½ ounce pineapple juice ½ ounce Tempus Fugit Liqueur de Violettes Add all ingredients to a shaker.

Shake, and then strain into a chilled coupe glass. Garnish with dried flowers.

COUGAR 1½ ounces Amontillado sherry 1½ ounces Averna amaro 1 pinch kosher salt Add all ingredients to mixing glass. Stir, and then pour into a chilled Nick and Nora glass.

Garnish with lemon zest.

DAGGER 1½ ounces Banhez mezcal ¾ ounce Ancho Reyes chile liqueur ½ ounce passionfruit puree ½ ounce agave syrup* ¼ ounce fresh lime juice Add all ingredients to a shaker. Shake, and then strain into a rocks glass.

Garnish with a lime wheel and chile. *Combine 1 part agave and 1 part water. Combine in a sealed container and shake until agave and water are fully incorporated.

december 2018 Southwest 63

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HOPS HEAVEN

In Washington’s lush Yakima Valley, one family has spent generations trying to bitter your beer.

By TONY REHAGEN Photography by DAVE LAURIDSEN

A

s soon as Meghann Quinn was able to stand, she was using a broom to sweep out the picking machine on her family’s farm in rural Washington state.

At the age of 3, she got her first farm paycheck, and in the years that followed, she and her two brothers performed every sort of farming task imaginable, from chucking bugs from the plants to driving tractors. One specific trial was reserved for the last September harvest of the siblings’ senior years of high school: manning the kiln, drying out the entire season’s crop in grueling 12-hour shifts every day of the week for the entire month.

Initially, that was enough to drive Quinn away. Like many kids who spend their childhoods in the fields, watching their parents struggle under the strain, she had no desire to take up the family yoke. Instead, she followed her older

brother, Patrick Smith, to the University of Washington, where she studied finance in the hopes of never having to rely on the soil for a living. “We were like, ‘Screw this small town,’” Quinn says. “‘We don’t want anything to do with this.’”

That was 16 years ago. Today, Quinn, 34, and her brothers, Patrick, 36, and Kevin Smith, 31, are the fourth-generation owners of B.T. Loftus Ranches. What brought them back was the pull of ancestral roots, a business opportunity, and a passion for beer. Loftus Ranches isn’t a typical American farm, herding cattle or growing corn or soybeans. The cash crop here is hops.

About 99 percent of the hops grown in the U.S. are planted in Idaho, Oregon, and Washington, and 75 percent comes from a single region in south-central Washington.

Pinned against the Cascade Range, the Yakima Valley is the ideal environment for CONTINUED ON PAGE 70

64 southwest december 2018

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â–ź

Clockwise from left: Kevin Smith, Meghann Quinn, Patrick Smith, Mike Smith, and Kevin Quinn

Che e rs!

TRUE TO THEIR ROOTS Meet a few other hops farms carrying on a family tradition in Yakima Valley.

CARPENTER RANCHES Established: 1868 (sixth generation) Location: Granger, WA Origin story: Charles Carpenter left his family hops farm in New York to settle and establish the first hops farm in Yakima Valley.

Varieties: Mosaic, Citra, Palisade, Simcoe, Ahtanum MORRIER RANCH Established: 1898 (fifth generation) Location: Yakima, WA Origin story: The French Morrier family settled in Quebec, but moved west and planted their first hops farm, now 500 acres.

Varieties: Eureka, Cascade, Centennial, Chinook, Mosaic, Zeus BRULOTTE FARMS Established: 1944 (third generation) Location: Toppenish, WA Origin story: Owner Reggie Brulotte can trace her hops roots to the 19th century, but her grandfather established this farm in 1944.

Varieties: More than 20, including Cascade and Comet december 2018 Southwest 65

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NORTH STAR

At Du Nord Craft Spirits, a husband-andwife team show off Minneapolis-made spirits and Minnesota pride.

By MELISSA FLANDREAU Photography by KEVIN MIYAZAKI

F

or chris montana, a distillery wasn’t in the plan. He’d thought about opening a brewery, something for five, 10, or even 15 years down the road. But in 2013, a conversation with a law school friend sparked an idea: a microdistillery. Although craft breweries had begun sprouting in Minneapolis, craft distilleries had yet to take off. And Montana and his wife, Shanelle, were perfectly positioned to fill that space.

Shanelle grew up on a farm in Cold Spring, Minnesota, about 80 miles northwest of the city. Her parents, Mike and Mona Evens, still worked that land, and the corn they grew could serve as the base for spirits like vodka and gin.

“It just seemed like the perfect fit: We could use the corn from that farm, bring it into the city, and help to bridge this urban-rural divide that she and I, in some ways, represent,” says Montana, who grew

up in Minneapolis. “I suppose the pieces just fell in place and Du Nord was born.”

It’s a casual—Minnesota nice, you might say—way to describe how Du Nord Craft Spirits opened in 2013 in Longfellow, the same neighborhood where Montana grew up. In reality, opening a small business wasn’t so serene. “Any given day,” he says, “you look up and say, ‘Good Lord, what have I done?’”

For Montana, it had meant leaving a career as a Minneapolis attorney. It’s easy, he points out, to say the hard work was worth it when you’ve come out on the other side.

But when you’re in the weeds, a support system is essential—and when you’re running a business with your family, it’s built in. “It gave me the opportunity to spend more time with my father-in-law and get to know him better, and that’s been a positive for me,” Montana says.

Today, Du Nord is an award-winning

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▼ From left to right, the Montanas: Ashley, Shanelle, Chris, August, and Elijah

Che e rs!

STOCK UP

Keep your home bar well-supplied with these bold brands.

DEVILS RIVER WHISKEY Talk about cheersworthy: This smallbatch bourbon is made with spring water from the brand’s eponymous river.

SUERTE TEQUILA To make its blanco tequila, Suerte roasts its hand-picked agave for 52 hours in a traditional brick oven.

SAN ANTONIO WINERY Downtown L.A.’s only winery is helmed by fourth-generation winemakers and produces award-winning reds and whites.

WESTERN SON DISTILLERY Add a little Southwestern flair to your cocktails with this Texas distillery’s prickly pear vodka.

CHAREAU This aloe vera liqueur hails from California, where local ingredients (cucumber, eau de vie, muskmelon, and spearmint feature alongside the aloe) create a spirit sippable on its own or in a cocktail.

december 2018 Southwest 67

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distillery that prides itself on using local ingredients and connecting local spirit lovers. The cocktail room, added in 2015, allows the Montanas to serve seasonal drinks featuring the products made on-site.

Montana serves as Du Nord’s CEO and head distiller, while Shanelle juggles the administrative side of the business and a job in the renewable energy industry.

Together, they handle hiring decisions and raise their three young kids, ages 1, 3, and 5.

Although working with your spouse can have its complications, the pair tries to keep their work and home lives separate. “At the end of the day, whether you like the decision that was made, they’re still going to be there,” Montana says. “You’re not going to lose your best friend over it. That’s the most important thing.”

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since 2013, Du Nord has released six spirits, each made with nonGMO corn from the Evens’ farm and named for an influential Minnesotan. With each one, the Montanas have sought to create both an authentic flavor and something not already on the market. “Everything we make, we want to be the best at making it,” Montana says.

“So we move a little slower.”

There’s a sense that Du Nord not only does things a little slower but also a little differently. Chris and Shanelle have looked to build a close-knit community that celebrates Minnesota’s strengths and its people’s differences.

Since sugarcane thrives in warmer environments, you won’t find Du Nord dabbling in rum.

But the apple liqueur is made with fruit from an orchard in Lake City, Minnesota, and the state’s penchant for growing corn and rye is reflected in Du Nord’s products.

Even the distillery’s name is a nod to Minnesota’s motto, “L’Étoile Du Nord”—the star of the north.

With an eye to the lack of diversity in the spirits industry,

Du Nord encourages underrepresented communities, especially women and people of color, to visit and work at the distillery. Montana, the president of the American Craft Spirits Association, says he knows of just three blackowned craft distilleries—including Du Nord—of the 1,800-plus recognized by the ACSA. “If we’re missing an entire section [of people], then we’re missing out on a ton of ideas,” he says. “If you don’t see yourself in the industry, people can tell you, ‘You can be that,’ but you don’t see yourself. You have to see an example, and you have to know there’s an open door.”

Together, the Montanas have created a welcoming space that hosts everything from trivia nights benefiting local organizations to an annual “Dude Nord” party in honor of The Big Lebowski.

It’s all part of Du Nord’s ethos: to connect the urban and the rural, make quality spirits, and facilitate good times. It’s a mission Montana hopes he and Shanelle can one day pass on to their children.

“At this point, they love coming to the distillery because they like sitting on the forklift and finding ways to relocate things,” Montana says. “But when they get old enough, I’d love for them to carry it on. Because I think we do things a little differently here, and I’d love to see that keep going.”

Melissa Flandreau is an editor at this magazine.

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“HOPS HEAVEN,” CONTINUED FROM PAGE 65

the sun-hungry flowers of Humulus lupulus. The days and summers are long, with 200-plus days of sunshine a year beaming down on the nutrient-rich earth that’s deposited and irrigated in the Yakima Valley by the eponymous river. Hops have been a staple in Yakima pretty much since the 1860s.

Unfortunately, that horticultural tidbit was of little use to Quinn’s great-great-grandparents, who settled on 5 Yakima acres in the 1920s. Hops really only have one use: a flavoring and stabilizing additive in the brewing of beer, which Prohibition had outlawed in 1920. The family subsisted on wheat and other traditional crops until 1932, a year before the 21st Amendment repealed Prohibition.

The next generation—Quinn’s great-grandparents, B.T. and Leota Loftus—capitalized on the impending brew bash by planting 9 acres of the region’s signature crop.

By the time Mike Smith, Quinn’s father, took over Loftus Ranches in 1974, the farm had grown to 132 acres. But the industry wasn’t all boom. Along with being a natural preservative, hops can be stored as an extract for as long as a decade. Following stretches of robust production, surpluses accumulate, demand falls, and prices plummet. For every five-year uptick, a decade-long downturn follows. That volatility took its toll on the region’s farmers: Whereas Smith inherited one of about 250 family hops farms in Washington in the 1970s, today there are only about 35 independent, family-owned operations in the state. “It’s a real cyclical business,” Smith says. “Some families

just took on too much debt. But mostly, it was that the successive generation wasn’t interested in that sort of livelihood.”

Quinn and her brothers initially shared that mindset. But while Quinn was in college in the mid2000s, she witnessed the explosion of the craft-beer industry. Suddenly, small breweries were popping up all over the country and putting out their own beer—and many of those were India pale ales, a style that relies heavily on hops.

Not only were these craft brewers interested in obtaining hops, as the major brewers had been for decades, but they also wanted ingredients with a farm-to-flagon story.

Where better than Yakima Valley?

While Smith and his son, Patrick, who returned to the farm in 2009, guided the farm through this latest boom, Quinn had other ideas. She and her husband, Kevin Quinn, along with her brother, Kevin, concocted the idea of opening up a brewery right in Yakima.

In 2013, Bale Breaker Brewing Company opened with just 2,000 barrels. Last year, they produced 23,000, making them the fifth-largest craft brewery in the state. And while Bale Breaker has taken the family story in new directions, Quinn and company have made sure to honor the old. Two of their best-sellers are the Field 41 Pale Ale, named after the hops field that surrounds the brewery, and the Leota Mae IPA, after the woman who planted the original 9-acre field.

“My grandma is over-themoon proud of what we’ve accomplished,” Quinn says. “It’s such an honor to be able to build on that family history. People don’t have that connection these days. But farming is family.”

And now there’s a fifth generation, still in diapers, who can carry on the family business—if they can handle their first harvest.

Tony Rehagen is a freelance writer based in St. Louis. Email him at rehagentony@gmail.com.

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on Sundays, for example, are sacred.

For their differences, they might disagree most on who’s the most shy. “I’m totally more shy,” Britt says. “She’s more spontaneous.” But they’re both understated, she adds. And when they collaborate, there’s not a lot of

Looking at the siblings these days, it’s surprising to learn a time existed when they weren’t close. bossing, but a lot of volleying: “What if we did this?”

Alexis found the bar business early, which initially created a family divide. “I was kind of a horrible child, and I moved out of the house very young,” she says. “I was on this very selfish, self-destructive path when I was younger, so I think that created a disconnect between us.”

When the owner of a club where she had been hanging out asked if she wanted a job, Alexis took it, eager to get behind the bar and start learning.

“I was attracted to how people [there] were and how it seemed so free and fun,” Alexis says. “Our family is super not-fun. I don’t want to say rigid, but there’s a seriousness that comes with who we are … We are inherently serious.”

Meanwhile, Britt, just a preteen at the time, took a different path.

“I grew up watching her do her thing, and I’m like, ‘I’m good. I’m going to be a Girl Scout until I’m 17,’” she says, and she’s not exaggerating. “It’s everyone’s favorite fact about me. I went to college. I did

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“A PERFECT MIX,” CONTINUED FROM PAGE 61

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the whole thing. It’s funny—despite our disconnect, we came back together.”

After their parents divorced, Alexis broke up with her boyfriend and Britt left school for a summer, moving back into their mother’s house. “It was like a weird Three’s Company,” Britt says.

“We had a really good summer,” Alexis adds. She had made her way through the Miami bar scene to take a job at the Florida Room at the posh Delano hotel, but decided to leave for a fresh start in Nashville. “Then I asked Britt if she wanted to come.”

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Alexis opened the bar with Britt’s help, but also with co-owner Ben Clemons, a key figure in Nashville cocktail culture who was also her boyfriend at the time.

“I met Ben right after I moved here,” she says. A mentor sent her to Tales of the Cocktail, a trade conference in New Orleans for spirits and cocktails, where she shared a room with Clemons and another bartender. Later, when Alexis visited Clemons in New York, they stayed in room No. 308 at the Ace Hotel, which provided their bar’s name. But a fairy tale it was not.

“We fought, like, pretty much the entire time,” she says of opening their place. “Thank God Britt was there.”

Despite a breakup in an intense industry, the pair stayed friends and business partners at 308, and Alexis says they couldn’t have

F2_spirits_DE.indd 73

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made the bar happen without one another.

“We’re so far from that story,” she says now. “It’s like when you’ve been through a lot with somebody, you love them even more at the end of it—or hate them. I don’t know. One of the two. But I have a lot of love for Ben.” Clemons recently opened a place (with a 308 co-worker and restaurateurs from The Treehouse) called Pearl Diver, a popular

F3_spirits_DE.indd 74 Jimmy's Famous Seafood.indd 1

tropical-style lounge in a converted midcentury auto garage just up the road from 308. “I’m very proud of his project,” Alexis says. “It’s incredible. It’s very special.”

Along the way, Britt has, of course, seen it all—the beginnings of bars and endings of relationships, including a marriage and divorce of her own. She still talks about going back to school— maybe for furniture design—and never expected to land in the bar

10/30/18 3:25 PM

business the way Alexis did.

She took her first service industry job as a hostess through her sister’s connections in the South Beach service community, but she didn’t fully dive in until coming to Nashville, where Alexis says she picked it up quickly.

Indeed, at 308’s six-year anniversary party, someone snapped a photo of Britt standing on the bar pouring a shot. It’s a black-andwhite image with the bar lit behind her silhouette. It looks like a party to be sure, but in a room that packed—in one of Nashville’s first high-volume craft cocktail bars— you know she’s working too. Both sisters say that ethic comes from their grandfather and mother’s influence.

“Part of what makes it natural for us to take on businesses is maybe because we grew up around family business,” Britt says. In 1949, their great-grandfather started a company called Miami Cash Register, and their mother runs the business today. “As a kid, that was really embarrassing when all your friends’ parents were like doctors and lawyers, and you’re like, ‘My mom sells cash registers.’”

These days, the Soler sisters appreciate their late grandfather’s commitment to detail and good service. “To me, it’s the culture of owning something and having standards,” Britt says.

And Alexis adds that she’s never worked a job where she didn’t feel ownership over the place. She appreciates the freedom entrepreneurship provides, and the Solers, who both have artistic hobbies like drawing and design, value the creativity in their businesses—not only in inventing cocktails but also in problem-solving and navigating personalities.

Thinking back on it all, Britt starts to get nostalgic, a little teary even—something the Solers say rarely happens. Britt recalls a recent trip to New Orleans that happened around the same time as the Tales of the Cocktail conference.

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“I texted you and was like, ‘Walking these streets reminds me of you,’” Britt says to Alexis. “I’m forever indebted to you for introducing me to this industry, for the person it makes you, and the people it introduces you to, and the world it introduces you to. Nothing is better than that.” She stops for a beat and then adds, “That said, I’m always trying to find a way out.”

“I was waiting for that,” says Alexis.

Old Glory ESTABLISHED 2016 no matter how many times a person goes to Old Glory, descending the curved, golden-railed staircase into the old boiler room feels like discovering a secret party of pretty people. Votives light the way up and down the stairs and into the nooks and crannies, softening the brick, concrete, and steel in the dimly lit room.

While Old Glory’s actual footprint is small (the bar has about 10 seats and a few booths), the space soars with a roof extending 60 feet overhead. A smokestack, a remnant of the building’s former life as a steam-cleaning operation, reaches to the ceiling like a piece of accidental art. Behind it, from about five stories up, ivy streams down the brick wall. Two small balconies overlook the action at the bar, where people sip rum with grapefruit and coconut or Gibson’s with gin and the crunch of vermouth onion. There’s no grander place to drink and hang out in Nashville.

Though it might have been difficult for some to imagine a bar in this gritty, unusually shaped space, Britt and Alexis say it came easily for them. They had been searching for spaces for over a year when they finally found the right spot.

“We were super synced up,” Alexis says. “I’ll never forget that moment.”

“We just walked around quiet,” Britt adds, recalling when they were left alone in Old Glory for a time. “I feel like we just knew it.”

On a recent Thursday night at Old Glory, Britt shook drinks, poured shots, and welcomed friends, all while keeping one eye on a bar three-deep and the other on the door.

Then, when the clock moved past midnight, the DJ deviated from hip-hop to pump up the crowd on ’80s pop. Whitney Houston sang, “I wanna dance with somebody,” and the floor became a whirl of leopard print, stilettos, and stripes with drinks held overhead. For at least the next few moments, the revelers at Old Glory were onstage, too, dancing under a massive coal hopper, divorced from reality, and escaping into the Soler sisters’ world.

Jennifer Justus is a Nashville-based freelance writer and author of Nashville Eats (Abrams). Email her at jenniferjustus8@gmail.com.

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DISCOVER

The Form of Wander at Julian B. Lane Riverfront Park in Tampa

PHOTOGRAPHY BY ZACK SMITH

FLORIDA

While Florida’s natural beauty and thriving theme parks draw millions of visitors each year, its growing economy and vibrant cities offer plenty of reasons to stay. by kate chynoweth

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Mosaic needed a fertile place to plant their new headquarters. They chose Tampa.

“Moving to Tampa allows us to achieve significant cost savings and be closer to our business in Brazil, which will drive improved efficiency and greater value for our organization.”

Tampa is among Site Selection Magazine’s top five metro areas for corporate relocations and expansions – and it’s easy to see why. Home to Florida’s largest and closest port to the Panama Canal and Tampa International Airport, the Tampa region offers direct access to Latin America, Europe and major American cities. Our outstanding talent pool, lower business costs and affordable cost of living are just a few other reasons why companies like Mosaic chose to relocate their corporate headquarters here.

If you’re looking for the ideal place to build your company’s future, call us.

We’ll show you why Tampa offers everything that Fortune 500 companies and small businesses alike need to thrive.

Joc O’Rourke, President and CEO, Mosaic

For more information please contact Craig Richard, CEcD, President and CEO at 813.518.2620 or crichard@tampaedc.com. tampaedc.com

24990 EDC 2018 Southwest December ad_7.5x10.5 w-bleeds.indd 1 Tampa Hillsborough.indd 1

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BUSINESS

The Sunshine State doesn’t just grow oranges. Florida nurtures everything from forwardthinking tech startups to established industry leaders.

homegrown success

founded by Vietnam vet-

eran and roofing contractor Fred Polo, Polo International was built from the ground up in South Florida and has grown into one of the largest silicone roofing companies in the United States. Polo and senior vice president Robert Kaplan attribute their success to first-rate industrial products, quality workmanship and installation, and attention to detail. The company uses a “Silicone Roof Restoration System” to cover an existing roof at less than half the cost of a new roof installation. The system provides a tight seal of

industrial-grade silicone that isn’t affected by UV rays or standing water, making it ideal for Florida’s tropical climate.

Polo International is now in its 10th year of providing roof installations to commercial and residential clients throughout the U.S., South America, and the Caribbean.

a gulf coast gem

as a major center for business, Tampa’s downtown is constantly evolving. According to the Florida Department of Economic Opportunity, the Tampa metro area’s fast-growing financial and professional services sector employs more

than 356,000 people. When it comes to tech, Tampa leads the state of Florida in highwage STEM jobs, and many other industries thrive here as well, from health care to manufacturing. The city’s key attributes—low business taxes, an affordable cost of living, and abundant skilled talent— have enticed 20 corporations to establish headquarters in the Tampa area. As is often the case, continued economic development is also making the city an appealing place to live and travel. The recently opened Tampa Riverwalk follows a route from downtown’s Amalie Arena to the historic Tampa Heights neighbor-

Polo International is a leading silicone roofing company that services both commercial and residential properties.

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hood, and three new waterfront parks—Curtis Hixon, Water Works, and Julian B. Lane—have also opened in the past several years. The newly opened Sparkman Wharf brings a relaxed outdoor setting to the city’s downtown.

Located along the Garrison Channel, it boasts an event lawn, beer garden, and dining garden. Whether you board a water taxi or hop aboard the city’s TECO Line Streetcar (now free and with extended hours), Tampa is a city that rewards exploration.

state of innovation

maybe it’s all that sun-

shine, but Florida is a place where innovative business ideas take root. Star’s Edge International®, a company that moved to a suburb of Orlando in 1988, is the perfect example. Founder Harry Palmer is the creator of The Avatar Course®, a nine-day self-empowerment program centered around identifying participants’ unconsciously held beliefs and how those beliefs affect lives. While Palmer initially expected to build his business on the West Coast, he fell in love with Florida after visiting and decided the state’s friendly ambiance provided the ideal backdrop.

Although the company’s reach is global, Florida remains at its center, and thousands of Avatar students are drawn to the state each year from more than 75 countries. For more insight, check out Palmer’s newest book, The Avatar Legacy, or sign up for a course beginning in January.

LIVING

Year-round shorts weather, seaside communities, and plenty of space—those are just three of the reasons why you should consider becoming a full-time Floridian.

dreamy dwellings

whether your dream

home overlooks the blue waters of the Gulf or a worldclass golf course, there’s a good chance GL Homes has already built it somewhere in the Sunshine State. More than 85,000 people live in GL Homes’ houses throughout Florida— an impressive fact considering that the company was started by a small, local builder in 1976. Since then, through strategic land purchases and careful master planning, GL

Homes has created specialized communities. With its four Valencia communities, GL Homes offers an experience designed with the active 55-plus age group in mind.

Homes are offered in four locations: Valencia Bay in Boynton Beach, Valencia Cay at Riverland in Port St. Lucie, Valencia Bonita in Bonita Springs, and Valencia del Sol in Tampa. Each location is minutes from beaches, great shopping, gourmet restaurants, cultural attractions, world-renowned

At Valencia Bay in Boynton Beach, the 2,858-square-foot Pamplona model (above) features two master bedrooms and a two-car garage.

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Valencia Bay is being developed and sold by Boynton Beach Associates XXII, LLLP. THE COMPLETE OFFERING TERMS ARE IN A CPS-12 APPLICATION AVAILABLE FROM THE OFFEROR. FILE NO. CP16-0105. Valencia Bay is designed for residents aged 55 & older, and are intended to meet the exemption under the Federal Fair Housing Act. Facilities and amenities actually constructed may change at any time without notice. No representation or guarantee is made as to the timing of construction of the facilities and amenities. Each Valencia community is separate and distinct, and developed and sold by separate entities. A purchase in one community does not grant any rights to use any of the recreational or other facilities and amenities of any other community. Prices, terms and features are subject to change without notice and do not include optional features or premiums for upgraded homesite. Valencia Bonita is being developed and sold by Bonita Springs Associates I, LLLP. Valencia Bonita is designed for residents aged 55 & older, and is intended to meet the exemption under the Federal Fair Housing Act. This is not an offering in states where prior registration is required. Valencia Lakes is being developed and sold by Hillsborough County Associates II, LLLP. THE COMPLETE OFFERING TERMS ARE IN AN OFFERING PLAN AVAILABLE FROM SPONSOR–FILE NO. H11-0010. Valencia Lakes is designed for residents aged 55 & older and is intended to meet the exemption under the Federal Fair Housing Act. Valencia del Sol is being developed and sold by Hillsborough County Associates IV, LLLP. Valencia del Sol is designed for residents aged 55 & older, and is intended to meet the exemption under the Federal Fair Housing Act. Valencia Cay at Riverland is being developed and sold by Riverland Associates I, LLLP, a Florida limited liability limited partnership. Photographs may be similar but certain specifications may differ.

Nothing herein shall constitute an offer to sell, or a solicitation of offers to buy in New York, New Jersey or any other jurisdiction where such offers or solicitations cannot be made. ©2018 1100-490 Dec 10-22-18 SW

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golf courses, major airports, and top health care facilities.

On-site offerings also abound and vary from property to property. Check out one of the decked-out clubhouses, work up a sweat in a state-of-the-art fitness center, or attend one of the weekly events—think anything from a farmers market to a cooking demonstration.

The best part? GL Homes gives potential buyers the chance to experience the Valencia lifestyle with their “Stay and Play” program. The $99 offer includes a three-day, two-night stay in a new home, access to all of Valencia’s amenities,

and a meeting with a lifestyle director to discuss personal interests and hobbies.

luxury living

a sunshine-filled stay in Florida can treat the cold winter doldrums, a cure that works all the better if you can stay as long as you like. With Kolter Urban, a company that builds luxury condominiums in hot spots like Palm Beach, Boca Raton, Fort Lauderdale, Sarasota, and St. Petersburg, there are many options. If you love the beach but want the best of urban living, look into 100 Las Olas in Fort

Many of Kolter Urban’s properties offer oceanfront views.

Lauderdale, currently under construction and on its way to becoming the tallest building downtown. The 113 two- to four-bedroom luxury condos are priced from the $800,000s and offer access to a private rooftop pool. If sweeping water views are a must, consider Kolter Urban’s new addition to its Water Club North Palm Beach: The Encore. The third and final tower to be built here is an 18-story building with 30 exclusive residences (two per floor) priced from $1.4 million. For even more space with an oceanfront address, there’s 5000 North Ocean.

Located on Singer Island, a naturally stunning peninsula, the condos at this beach oasis include floor plans with almost 5,000 square feet of space.

Scheduled to open in the fall of 2019 and priced from $2.3 million, this building is already 50 percent sold out, which might lead anyone to wonder: What is the right time for homebuyers to pounce? According to Kolter, it’s best to commit during the pre-construction and construction phases to enjoy the best pricing and selection.

After that, prices go up and inventory declines.

deals on wheels

enjoying theme parks

and warm weather are constants on Florida to-do lists, but visitors can also add another alluring item: buying a used vehicle at thousands of dollars below retail price. Off Lease Only started when Mark Fischer and his wife, Eileen, used their life savings to buy two used cars for resale with

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The Best Places to Live in South Florida

ARE ONLY MOMENTS AWAY

Photo by Capt. Kimo

D I S C O V E R K O LT E R U R B A N ’ S 2 0 1 9 SOUTH FLORIDA PROPERTIES

Artist’s Rendering

Artist’s Rendering

Actual Photo

Artist’s Rendering

5000 NORTH OCEAN Singer Island From $2.3 Million

WATER CLUB North Palm Beach Pre-Sale Encore Tower from $1.45 Million

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There’s no reason to compromise when you can have it all. Kolter Urban presents four spectacular South Florida communities offering dynamic downtown and waterfront locations. Each showcases innovative architectural design, breathtaking views and resort-style amenities. All surrounded by endless dining, shopping and entertainment.

FOR MORE INFORMATION, VISIT OUR WEBSITE

KOLTERURBAN.COM/FLY ORAL REPRESENTATIONS CANNOT BE RELIED UPON AS CORRECTLY STATING REPRESENTATIONS OF THE SELLER. FOR CORRECT REPRESENTATIONS, MAKE REFERENCE TO THE BROCHURE AND TO THE DOCUMENTS REQUIRED BY SECTION 718.503, FLORIDA STATUTES, TO BE FURNISHED BY A SELLER TO A BUYER OR LESSEE. Water Club North Palm Beach, 100 Las Olas, and Moderne Boca projects have been filed in the state of Florida and no other state. 5000 North Ocean has been filed in the state of Florida and New York. For New York Residents: THE COMPLETE OFFERING TERMS ARE IN A CPS-12 APPLICATION AVAILABLE FROM THE OFFEROR. FILE NO. CP170095. KT 5000, LLC, 701 S. Olive Avenue, Suite 105, West Palm Beach, FL 33401. This is not an offer to sell or solicitation of offers to buy the condominium units in states where such offer or solicitation cannot be made. Prices and availability are subject to change at any time without notice. This is a limited time offer. Developer may withdraw offering at any time. Pictures are artists renderings and may not represent the final building. Furnishings and fixtures are for display purposes only and are not included with the residences.

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PHOTOGRAPHY BY GINO REYES PHOTOGRAPHY

TRAVEL

Millions of visitors flock to Florida each year to take advantage of pristine beaches, world-renowned golf courses, and plentiful outdoor activities.

sandy shores the sugar-like sand at the mission to keep things simple: no negotiating or extra fees. After expanding into their Long Island driveway, the couple packed up and moved to Florida in 1997. Now, the thriving company has lots in Orlando, Miami, Fort Lauderdale, and Palm Beach, and offers thousands of 2015–2018 models. Many out-of-state visitors even fly in for a deal, and then drive home.

In the future, Off Lease Only plans to open more locations in Tampa, Fort Myers, and Jacksonville.

Clearwater Beach is just one reason this part of the Gulf Coast is a popular destination year after year. Thirty minutes from Tampa and the ideal spot for fun in the sun, the 2.5-mile shoreline is also a sanctuary for wildlife. Keep your eyes peeled for snowy egrets and the resurgent population of brown pelicans that take steep dives below the surf in search of a meal. Visitors can also take advantage

of Clearwater’s designation as the grouper capital of the world. Hop on a charter boat to catch a grouper—a delicious white fish that’s a relative of sea bass—then head to a “catch-and-cook” restaurant, like Cooters Restaurant & Bar. Once there, you can try fried grouper cheeks or opt for a local favorite: the grouper sandwich. If you’re after waterfront ambiance, make your way to Marina Cantina or Salt Cracker Fish Camp—both restaurants offer panoramic

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views of the marina. When you’ve eaten your fill, spend an afternoon enjoying America’s favorite pastime. From February to April, the city hosts the Philadelphia Phillies during Major League Baseball’s spring training season. Then, just as the Phillies pack up and head north, the team’s minor

During the day, Clearwater’s marina is a bustling port.

At night, it’s the perfect place to watch the sunset.

league affiliate, the Clearwater Threshers, kicks off its season and plays through August.

tee time

golf fans know Florida is synonymous with the sport.

With its 1,250 greens, Florida has more golf courses than any other state and is also home to

the World Golf Hall of Fame, a one-stop destination for golf lovers in St. Augustine, Florida (40 miles from Jacksonville).

Located within World Golf Village, the Hall of Fame celebrates golf and preserves the legacies of those who have made the sport great. Interactive displays and prized memorabilia fill the 35,000-squarefoot museum space. The latest exhibition, Tales From the Collection, illuminates the careers of Hall of Famers like Arnold Palmer and Jack Nicklaus through personal artifacts that range from samurai swords to an Andy Warhol painting.

Accompanying audio gives visitors the chance to hear Marilynn Smith describe her journey across America during the early days of the LPGA Tour, and Lanny Wadkins

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explain why he never cashed a $4 check sent to him by Ben Hogan. In January, the Hall of Fame celebrates the Desert Classic (formerly the Bob Hope Classic) by streaming the five-day tournament in the Bob Hope Theater. Round out the experience with a walk-through of the Bob Hope: Shanks for the Memory exhibit.

a sea turtle sanctuary

florida has a proud legacy of protecting its wildlife. Get in on the action at the nonprofit Loggerhead Marinelife Center in Palm Beach County. From its coastal perch, the center oversees a 9.5-mile stretch of sand that’s home to 12,000–19,000 sea turtle nests every year, making it one of the world’s most densely nested sea turtle beaches. More than 350,000 guests and students visit annually. In the exhibit hall, learn about migration patterns and the threats posed by ocean pollution, and then head to the center’s outdoor sea turtle hospital, where “patients” are rehabilitated in order to return safely to the wild. In town on the third Saturday of the month? Join the Blue Friends beach cleanup.

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11/7/18 10:55 AM 11/7/18 10:58 AM

HEALTH SPECIAL ADVERTISING SECTION

PUT YOUR HEALTH FIRST

Commit to self-care and a healthier you in the coming year by making a resolution that’s both personal and impactful. by michael w. brough

consider a supplement with work and family com-

mitments, it’s not uncommon for healthy habits to go by the wayside, says Ron Pannuzzo, partner and brand manager for DreamBrands. For years, DreamBrands has worked to improve customers’ overall well-being by creating wellness products like Mdrive, a supplement that is designed to help men increase their energy, stamina, and drive.

“Many of our customers have worked hard building their careers and families in their 20s and 30s, but paid less attention to themselves,” Pannuzzo says.

“As they age, their lives become more settled, more secure—and they realize they need to make a change to have more energy and just feel better.”

Some DreamBrands clients want to shed excess weight, while others are high-performance athletes in search of a personal best, but they all have something in common: The desire to become a better version of them-

DreamBrands products aim to improve stamina and increase energy levels.

selves. In recent years, Pannuzzo says he’s witnessed a renewed focus on self-improvement in middle age.

“I believe [people are] faced with the choice to rise up and reinvent themselves or do nothing and experience the downward effects of aging with low energy, increased body fat, and declining health,” Pannuzzo says. “Once you decide you’re ready to change things up, stick with it. Even when things get tough, even when stuff gets in the way, stay with it, and become the person you want to be.”

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lose the weight an important part of being healthy is achieving—and maintaining—an ideal body weight. Smart eating habits and regular exercise are often the keys, but if those methods have proven to be ineffective, doctors can also recommend surgical weight-loss procedures like those offered by Blossom Bariatrics.

“The best candidates for our minimally invasive surgeries are people who are generally healthy, but overweight,” says Dr. Tom Umbach, Blossom Bariatrics CEO and founder. That usually means patients with a body mass index between 30 and 55.

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After consulting with a doctor, patients can sign up to undergo a procedure that involves five laparoscopic incisions to remove 75 percent of the stomach. Blossom’s Fast Track program involves a fiveday trip to Las Vegas and includes hotel accommodations, VIP ground transportation, testing, consultation, surgery,

and IV therapy.

According to Umbach, Blossom clients lose approximately 50 percent of their excess body weight, but success is dependent on a client’s adherence to post-operative instructions.

“This isn’t a quick fix, but it is a powerful tool to getting to a better state of health,” Umbach says.

For a personal consultation, visit Blossom Bariatrics’ offices in Las Vegas.

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The LaserBand 82 is specifically designed to provide uniform scalp coverage.

at home to treat their hair loss and regrow hair,” Dubsky says. 11:09 AM 10/26/18 HairMax now offers a range of laser devices cleared by the United States’ Food and Drug Administration to stimulate hair growth, including models that start as low as $199. Its latest model, the LaserBand 82, is lightweight, cordless, and features 82 medical-grade lasers designed to quickly and efficiently target hair follicles with therapeutic light energy.

“With our LaserBand 82, treatment takes as little as 90 seconds, three times a week, to start seeing results,” Dubsky says. “Clinical studies have also shown that the average increase in hair count is 129 new hairs per square inch.”

Another perk? HairMax offers both a two-year warranty and a five-month money-back guarantee.

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11/6/18 2:08 PM

FRANCHISES SPECIAL ADVERTISING SECTION

FRANCHISES GET IN THE GIVING SPIRIT

Generosity comes in many forms. Franchises are lending a helping hand to those in need and building better communities around the country. by jim gold

serving with service dogs by helping everyone from veterans coping with posttraumatic stress disorder to kids learning to read, Dogtopia wants to change our world for the better.

“We work with the community to identify areas that are important to them, are meaningful, and make an impact,” says Jeri Kendle, manager of the Dogtopia Foundation.

Franchisees and pet parents both want to help, and Dogtopia makes it possible.

The dog daycare, spa, and boarding company’s foundation awards grants in three areas: service dogs for veterans, youth literacy programs, and employment initiatives for adults with autism.

Dogtopia franchisees recently raised money to sponsor training for a dozen animals through America’s VetDogs, which places highly skilled service and guide dogs with veterans and first responders suffering from physical injuries, PTSD, hearing and vision loss, or other disabilities.

America’s VetDogs’ services are provided at no cost.

Robert Rapone, of Parma, New York, is a Vietnam veteran diagnosed with extreme PTSD. In a recent interview with WROC of Rochester, he

described how his life has changed because of Casper, a therapy dog provided through America’s VetDogs. Before, Rapone often found it difficult to leave his home. Casper changed that.

“He has helped me so much, particularly going places,” Rapone told WROC. In Chicago, SitStayRead uses dogs to give students a fun, positive association with reading and writing. Interacting with a dog can lower blood pressure and cortisol levels, organizers say, allowing students from mostly low-income households to feel more comfortable, less stressed, and better able to focus on their

work. Chicago-area Dogtopia franchisees have volunteered at the SitStayRead Summer Reading Celebration event, where students received free books to take home and enjoy over the summer.

For adults with autism, finding employment can be a challenge, even with vocational training. Kendle, the former president of the Southwest Autism Research & Resource Center, says Dogtopia supports franchisees who employ adults with autism. The Dogtopia in Tysons Corner, Virginia, for example, has provided internships for 10 individuals with autism, resulting in jobs for five adults with autism.

The Dogotpia Foundation awards grants supporting charity efforts aligned with their noble cause.

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EVERY DOG DESERVES

DAYCARE Find your future in 2019 80 locations and counting

Showing dogs the love since 2002.

Better Together, LLC 6245 N. 24th Pkwy, Ste. 210, Phoenix, AZ 85016

Dogtopia.indd 1

10/25/18 8:47 AM

FRANCHISES SPECIAL ADVERTISING SECTION

getting up and running launching a business can be hard work, so The Franchise Insiders gives each of its clients a startup gift when they sign with a franchise.

“Clients work with us for free,” says Jack Johnson, who co-founded The Franchise Insiders with his wife, Jill.

The consulting company connects clients to the franchise opportunities best suited to them and collects a commission from the franchisor.

The Johnsons give each client $2,000 of that commission.

“Giving back to clients right away helps them start their business,” he says. It can be a boon for new business owners.

Franchisees put a lot on the line as they become business owners. They often give up steady jobs to strike out on their own. Naturally, they may feel pressure.

Jack says the cash gift might pay for one last vacation before clients take the plunge, airline tickets to franchise training, or marketing expenses and other startup costs.

“You always save money with us,” he says. “Franchisors seek us out and want to work with our clients. We absolutely want to help people find the right franchise.”

The Johnsons work with more than 500 franchises specializing in health and beauty, fitness, food service, senior care, home improvement, even drone photography.

Jack and Jill Johnson recommend that franchise owners partner with a charity in their community.

The Franchise Insiders want clients to understand their own goals and dreams while leveraging their skills.

Clients don’t always know all the opportunities available, so The Franchise Insiders will work with potential franchisees for as long as it takes to find the right match.

“One of the things we love to do is really try to get to know our clients and provide the best opportunities for them and for what they’re looking for,” Jill says.

Once a client is in business, it’s important to think about how to help the community.

“As a franchise owner, you want to align yourself with a charity that makes sense with your business,” Jack says. “We love to give back.”

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Recession Proof - Million Dollar Franchise Opportunity Experts

THE FRANCHISE INSIDERS DOES NOT GUARANTEE THE FINANCIAL PERFORMANCE OF ANY FRANCHISE OR BUSINESS OPPORTUNITY. THE DECISION TO PURCHASE A FRANCHISE OPPORTUNITY MUST BE BASED ON A BUYER'S INDEPENDENT RESEARCH AND ANALYSIS. THE FRANCHISE INSIDERS IS NOT LIABLE FOR ANY REPRESENTATION MADE BY AN EMPLOYEE, AFFILIATE, OR ASSOCIATE OF ANY FRANCHISE OR THE FRANCHISE INSIDERS WITH RESPECT TO THE FINANCIAL PERFORMANCE OF THE BUSINESS BEING ACQUIRED. THIS DOES NOT CONSTITUTE AN OFFERING; AN OFFERING CAN ONLY BE MADE BY A PROSPECTUS FILED WITH THE REFERENCED STATE, WHICH FILING DOES NOT CONSTITUTE APPROVAL.

The Franchise Insiders.indd 1

10/3/18 5:27 PM

PHOTOGRAPHY BY STEPHEN WHALEN PHOTOGRAPHY

FRANCHISES SPECIAL ADVERTISING SECTION

committing from the start the spirit of giving is built

into Senior Helpers Town Square, a new franchising concept offering “reminiscence therapy” for the millions of people suffering from Alzheimer’s disease and dementia. Its adult day care centers are designed to look like towns of the 1950s, helping seniors improve their cognition by recalling old memories.

“Fundraising will be part of our DNA,” says Peter Ross, CEO and co-founder of Senior Helpers and president of the Home Care Association of America. “It’s right in our franchise agreement.”

Senior Helpers is already known for 300-plus franchises that specialize in care and services for seniors who want to continue living at home despite age-related illnesses and mobility challenges.

After touring the Town Square prototype built by the California-based nonprofit George G. Glenner Alzheimer’s Family Centers, Ross partnered with the nonprofit to expand the concept through franchises in other states.

“The idea is so clever in such a needed area,” Ross says.

“We can make a difference around the country.”

Senior Helpers Town Square’s adult day care centers are designed to take seniors back to the 1950s.

Each franchise will raise funds for the nonprofit and further Alzheimer’s research, Ross says. The partnership also has Senior Helpers staffing Glenner’s Town Square.

As featured on the Today show and in other media coverage, Town Square’s blastfrom-the-past approach can stimulate the memories of people with dementia, while providing respite for the caregivers in their families.

Strolling through an idealized town square from the years when seniors formed their most stable memories allows Alzheimer’s and dementia patients to feel more comfortable, says Glenner CEO Scott Tarde. Research shows that people’s firmest memories are made between the ages of 10 and 30.

At the Town Center, trained aides guide small groups of dementia patients through 14 activity hubs set up as storefronts. A few examples include a vintage clothing store where patients can try on hats and jewelry, an old-school gas station complete with a ’50s Thunderbird, a diner featuring a jukebox loaded with 1950s hits, and a movie theater showing classic films of the era. The decor can be updated as needed.

More than 5 million Americans live with Alzheimer’s, and that figure is forecast to grow as high as 14 million by 2050, according to the Alzheimer’s Association. Senior Helpers Town Square can improve the lives of many people.

“This is a great opportunity for a nonprofit and for-profit working together,” Ross says.

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CAPITALIZE

ON A BOOMING NEED With more than 50 million individuals aged 65+ in the U.S., the need for elder care has significantly grown over the years, making it a $400 billion industry and counting! This means that the market for senior care businesses will continue expanding.

While there are countless franchise options to choose from, Senior Helpers Town Square franchise owners are uniquely positioned to capitalize on a booming need while delivering a meaningful and necessary service to elderly individuals and their families.

Best Adult Day Care Franchise Opportunity: Senior Helpers Town Square • First franchised adult day care concept of its kind in the US • Strategic alliance with George G. Glenner Alzheimer’s Family Centers, Inc. • State of the art training for staff and caregivers • Positioned for growth with territories open across the US

• Strong income potential • Two ownership models available • World class support throughout the entire process, from location scouting and construction to grand opening and beyond

Harness the growing need for quality adult daycare by becoming a Senior Helpers Town Square franchise owner today.

Ready to learn more?

SHTownSquareFranchise.com | 855.454.3056 * Discounted franchise opportunities for military and first responders This information is not intended as an offer to sell a franchise. It is for informational purposes only. Currently, SH Town Square Franchising, Inc. is not registered in the following states: CA, IL, MD, MN, NY and WA. We cannot offer a franchise in these states until we have complied with applicable pre-sale registration and disclosure requirements. SH Town Square Franchising, Inc. is the franchisor and is currently headquartered at 901 Dulaney Valley Road, Suite 700, Towson, MD 21204.

All rights reserved. SH Town Square locations are independently owned and operated. ©2018 SH Town Square Franchising, Inc.

Senior Helpers.indd 1

11/8/18 11:31 AM

FRANCHISES SPECIAL ADVERTISING SECTION

home care assistance gives back when beth brown, owner of Home Care Assistance of Palm Beach County in Florida, learned that a local teenager spent most of his time as his family’s primary caregiver, she knew she had to help.

Jonathan Gutierrez cares for his mother, who has multiple sclerosis; his grandmother, who has been diagnosed with Alzheimer’s; and his younger brother, who suffers from a rare cranial nerve disorder.

His father works two jobs to support the family financially.

That doesn’t leave Gutierrez much time to pursue his interests and enjoy the things

that are sometimes taken for granted by other teens his age.

Gutierrez has a special passion for football and plays on his high school team.

Gutierrez has been featured in television programs on the hardships faced by an estimated 1.3 million kids, ages 8 to 18, who care for their families.

On CBS’ The Doctors, Jakeem Grant, a Miami Dolphins wide receiver and one of Gutierrez’s favorite players, told the high schooler that his commitment to his family had made the NFL player “a big fan of yours.”

In February, Brown began donating 40 hours of home care to the Gutierrez family every month, a practice she says she’ll likely continue through 2019. The free care services relieve Gutierrez so he can focus on his schoolwork

Beth Brown, right, has used her Home Care Assistance franchise to give back to a local family.

and football. Brown hired a Gutierrez cousin as a caregiver who spends a few days a week with Gutierrez’s family and the rest of the week with other Home Care Assistance clients.

Helping a helper in her community has been very rewarding, Brown says. “Being the mother of three children, Jonathan’s story really hit home. It’s important for all of us to give back somehow.”

HOME CARE ASSISTANCE: INNOVATIVE + PASSIONATE Named a Top Innovative Franchise by Franchise Business Review!

Owning and operating a Home Care Assistance franchise has truly been a life-changing experience for me and my family. Having spent most of my life working for others and living with those pressures and at times uncertainty, finally working for “me” has been the most rewarding time of my life. A big part of that comes from working with family and building a future together, not to mention the opportunity to help others in my community.

My son Timothy joined me several years ago and has been a major contributor to our growth: infusing the business with a youthful progressive energy. His facility with technology coupled with my own broad business experience has been the ideal combination for success.

- Tim and Tim Thomas, Co-Owners of Home Care Assistance of Montreal TM

Reach wealth, prosperity and success on your own terms.

Visit franchise.homecareassistance.com or call 888-834-3844 today.

This information is not intended as an offer to sell a franchise.

Homecare.indd 1 F2_franchise_MG.indd 100

10/23/18 5:09 PM 11/7/18 4:34

Emmet O’Brien

PROTECTING THE PLANET SAVING THE ENVIRONMENT is

a big way the on-demand waterless car wash No-H2O gives back, says Emmet O’Brien, the former professional race car driver who founded the company in 2007.

Already popular in Europe and ready to establish franchises in the United States, No-H2O has saved about 13 million gallons of fresh water when compared to traditional car washes, O’Brien estimates.

“Water is like the oil of the future, a commodity that’s traded,” O’Brien says.

Franchisees are attracted to a business that is good for both the environment and their pocketbook. And consumers win, too.

“We are giving time back to the consumer as we bring the car wash to the people instead of bringing the people to the car wash,” O’Brien says. The company’s “anytime, anywhere” platform means a customer may be at home, at the office, or elsewhere while their car is washed and detailed. Just book a wash, and the operator comes right to you.

F1_franchise_MG.indd 101

Advertise your franchise with us.

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11/6/18 2:11 PM

FRANCHISES SPECIAL ADVERTISING SECTION

donating locally

SealMaster has resurfaced high school tennis courts and donates to various youth athletic programs.

although sealmaster

is known as a global brand, locally owned and operated franchises are vested in their communities, where they give back generously.

“All of our franchisees have donated SealMaster pavement maintenance and SportMaster

sport surfacing products for projects in the areas they serve, in addition to routinely giving in other ways to charities and causes close to their hearts,” says Debbie Petok Hufford, communications director for SealMaster.

Mike Laser, whose franchise serves all of Michigan, has donated materials to resurface basketball courts for youth organizations in Detroit.

“We know there are needs and these are good causes,” Laser says, noting he enjoys helping youth athletic programs. The franchise has also donated field marking paint to a youth football league.

Tom Decker, whose franchises serve Maryland and part of northern Virginia, donated materials to resurface a Baltimore basketball court and

six tennis courts for a Catholic high school. He also donated pavement sealer for a church parking lot.

“These franchisees are just two examples in our group of generous owners,” says Petok Hufford. “A number of them sponsor youth and adult athletic teams. Some contribute to scholarship funds.”

The franchise system is headquartered in Sandusky, Ohio. The corporate-owned territory based there donated traffic paint to the city to designate parking spaces for injured veterans.

“Things like this go on year after year,” says Petok Hufford. “It’s rewarding to help improve the functionality and aesthetics in our communities, especially where people gather and play.”

FRANCHISE BUSINESS OPPORTUNITY

SUPPLY THE PAVEMENT MAINTENANCE INDUSTRY “The SealMaster franchise is not only a nice income generator, it’s a great capital asset and wealth builder. It has allowed me a lifestyle beyond my hopes and dreams.”

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$6.5 MILLION SealMaster manufacturing territories in Fiscal Year 2017*

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SealMaster.indd 1 F1_franchise_MG.indd 102

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Fun!

Joint Session

BY DOUG PETERSON 1

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a bow-wielding vigilante 11 Two-___ tissue 14 Beachfront property site 15 Glittery headpiece 16 Feel remorse for 17 Hilarious joke 19 Once ___ while 20 Beverage with a burger 21 Poems of devotion 22 Cowboy’s workplace 24 Boardroom boss, for short 26 Hoisting device 27 Pasta often paired with cheese 33 2014 Grammy winner for “Royals” 34 Machine that makes bundles 35 Golf instructor 38 “That clears it up” 39 British nobleman 40 Extinguish birthday candles 41 Blue area on a globe 42 Sausage alternative

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Easy Crossword

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Down

1 Sounds of

disapproval

2 “This looks bad!”

3 Open-___ shoes 4 Montana’s 406,

for example

5 Guitar innovator

___ Paul

6 Just slightly 7 Ready for the

harvest 8 Sharp knocks 9 Profitable extraction 10 Achilles, for one 11 Ethical 12 Midday meal

60

13 “Uh-huh” 18 Weaver’s tool 23 Raggedy doll 25 Female in a flock 26 Little chirper 27 Yale students,

45 Taker of vows 46 Pile 47 Speckled swimmer 49 Put to sleep,

28 Succeed on a diet 29 Spots where

51 Gentle interruption 52 Curtain holders 54 Without a

informally

employees might grab some coffee 30 Taken ___(startled) 31 Mom on The Brady Bunch 32 Single-handedly 36 Indiana Jones, for Harrison Ford 37 Ran up a tab 39 Brandenburg Concertos composer 40 Young grizzlies 42 One using a meat cleaver 43 Stew vegetable

perhaps

50 Org. for women

drivers

guarantee

55 Shirt tag info 56 Jazz singing style 59 Promise before

a kiss

60 Soccer Hall of

Famer Hamm

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Performance Art

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6 It has many teeth 10 Powerful authority 14 Company with an

exclamation point in its logo 15 Dimensions 16 Modern-day “Seize the day!”

17 Do some soda sippers’ artwork?

19 ___camp 20 Apart from this 21 Lagoon predator 22 Electrical problems 24 No Exit dramatist 26 Watson’s creator 27 Make a portrait of a group of skaters?

31 Dizzy Gillespie’s style 34 Old Norse character 35 Paella morsel 36 Wyatt of the Old West 37 Talk show promotions 39 Hard to provoke 40 Green on screen 41 Bird with a wailing call

58

42 Goes site-seeing?

43 Create mini designs?

47 Thanks, in Stuttgart 48 Dion of song 51 Beverage brewed

outdoors 53 Lunar region 54 Closing notes 56 Géorgie or Caroline du Nord 57 Sketch a few surveillance devices?

60 GI garb, at times 61 Home of golf’s Sony Open 62 Honey bunch?

63 Unnamed ones 64 Car roof with removable panels 65 Apply, as pressure

Down

1 Fiendish alter

ego of fiction

2 Some House of

Lords members

3 Capital of Tibet 4 Guitar-driven genre

that emphasizes melodic hooks 5 Song title shared by ABBA and Rihanna 6 Swerve wildly 7 Type of testimony 8 Copy cats?

9 Low-pitched woodwinds 10 Self-titled ’90s sitcom

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11 Herpetologist hirer 12 Tissue softener 13 Breaks down 18 Hatcher with a

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Ernie

25 Dance style 26 Pfizer formulation 28 Totem pole, once 29 Biodiverse habitat 30 Its Manhattan shoe

department has its own zip code 31 Jam sound 32 Roof projection 33 Subject of a trademark 37 Fashion spot?

38 Fail to medal 39 Wind-up entertainer 41 Sight outside a hip eatery 42 Midwestern airport code 44 Jingly ball, perhaps 45 Got slippery, in a way 46 Concrete 49 Lacking a point 50 Tool for topiary 51 Breakaway group 52 Its motto is “Industry” 53 Lower Manhattan district 55 Mgr.’s helper 58 Grass with edible seeds 59 Quaint preposition

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T O E D D B R E A K R O O M S

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L E S L O E O W M E B B A N U C U T H N C H I E D R O

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C A R O L

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A H E M

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L U N C H

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O W E D

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E A R L S C E A V E O U T A H

L H A S A A B R A N D N A M E

P O W E R P O P C A T T O Y

S O S T E T R A I P P L O I L N K E A D O T

C A R E E N L O S E O A T

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C Y B I L L

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R E E F

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$500 in Southwest Airlines® gift cards Two tickets to see Britney: Domination at Park MGM Las Vegas Two-night stay at Park MGM Las Vegas $75 dining credit at Primrose, a Frenchinspired bistro inside Park MGM

NO PURCHASE NECESSARY. Void where prohibited. Open to legal residents of the 48 contiguous United States and Wash. D.C. age 21 or older. Employees of Pace Communications, Inc., Southwest Airlines, all sweepstakes sponsors and their immediate families are not eligible.

Limit one entry per person. Sweepstakes begins 12/1/2018 and ends 12/31/2018.

Approximate retail value of prize: $1,615.

For complete details and Official Rules, visit southwestmag.com/sweepstakes.

By submitting this entry, you agree to the Official Rules. Information collected will be used in accordance with Sponsor’s Privacy Policy at paceco.com/privacy-policy/.

Sponsor: Pace Communications, 1301 Carolina Street, Greensboro, NC 27401.

Medium 2

Hard

For more brain-training games from Gareth Moore, visit brainedup.com.

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Advertiser Directory

landrysinc.com

7up.com

madamtussauds.com

Inside Front Cover

p. 21

p. i48

goldennugget.com

miraclemileshopslv.com

rodiziogrill.com

Inside Front Cover

p. 23

p. i48

itsjustlunch.com

unrealaz.com

devilsriverwhiskey.com

p. 2–3

p. 27

p. 53

thewalkingcompany.com

studentaff airs.sdsu.edu/aha

oliveyourheart.com

p. 7

p. 29

p. 70

nahoku.com

jumpsport.com/bounce

gigis.com

p. 9

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p. 76

pintoranch.com

thedapperdoughnut.com/

weathertech.com

p. 10

franchising

p. 77

p. 35

titosvodka.com

p. 11

offl easeonly.com experiencescottsdale.com

p. 87

p. 37

supershuttle.com

p. 12

dragonproductsltd.com deepeddyvodka.com

p. 107

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swedish.org/radiosurgery

p. 12

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stellarosawines.com

newmexico.org

p. 15

bobs-steakandchop.com

Inside Back Cover

p. i48

Untitled-4 1

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The Guide

GET IN THIS SCENE

Atlanta

PHOTOGRAPHY COURTESY OF GEORGIA AQUARIUM

1 At Southwestvacations.com®, book your flight to Atlanta.

2 Add on excursions and activities, like a tour of the city’s 30-acre botanical gardens. 3 Head downtown to the Georgia

Aquarium, where more than 100,000 animals are housed in 10 million gallons of water.

IN THIS ISSUE / 116 Travel Tips / 118 Inflight Entertainment / 119 Beverages / 120 Products and Services / 122 Rapid Rewards® / 124 Go International / 126 Route Map

DECEMBER 2018 SOUTHWEST

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Travel Tips

Fly Like a Pro

SNACK PACK

Check out these reminders to enjoy a stress-free travel experience.

SAY CHEESE!

Please be respectful of Employees and Customers when capturing photos or videos onboard.

Secure a position in the A1-A15 boarding group with upgraded boarding. Ask a Customer Service Agent at the gate or ticket counter.*

We serve complimentary snacks,** but feel free to bring your own food onboard— you just can’t bring your own alcohol to consume onboard.

SMOKE-FREE E-cigarettes are not allowed to be used in the cabin.

Permitted Pueden usarse dentro del avión

Small portable electronic devices (PEDs) such as tablets, e-readers, and smartphones weighing less than 2 pounds may be used in AIRPLANE mode at all times on domestic flights, unless a Crew Member indicates otherwise. A small PED may be held in hand, attached to a person, or placed in clothing or a seatback pocket. Devices and accessories may not block access to the aisle. Large PEDs such as laptops weighing 2 pounds or more must be stowed under the seat or in an overhead bin for taxi, takeoff, and landing. It is recommended that laptops be placed in a case when stowed under the seat. On international flights, all PEDs must be turned off during taxi, takeoff, and landing at airports outside the U.S. and its territories. Please use headphones for all audio and video. Siempre puedes usar dispositivos electrónicos portátiles y pequeños (PEDs) tales como tabletas, lectores electrónicos y teléfonos inteligentes que pesen menos de 2 libras en modo AVIÓN en los vuelos domésticos,

excepto si un Miembro de la Tripulación indica lo contrario. Puedes tener un PED pequeño en la mano, llevarlo encima, en la ropa o en un bolsillo en el respaldo del asiento. Los dispositivos y accesorios no pueden bloquear el acceso al pasillo.

Los PEDs grandes como computadoras portátiles que pesen 2 libras o más deben de ser guardados debajo del asiento o en los compartimentos superiores mientras el avión avanza por la pista, durante el despegue y el aterrizaje. Se recomienda que las computadoras portátiles se guarden en un estuche debajo del asiento. En los vuelos internacionales, todos los PEDs deben permanecer apagados mientras el avión avanza por la pista, durante el despegue y el aterrizaje en aeropuertos fuera de los EE. UU. y sus territorios. Por favor usa auriculares para cualquier sonido o video.

Smartphones (in AIRPLANE mode) Teléfonos inteligentes (en modo AVIÓN) Tablets or E-readers (in AIRPLANE mode) Tabletas o lectores electrónicos (en modo AVIÓN) Laptop Computers Computadoras portátiles Audio Players Aparatos de audio DVD/CD Players Reproductores de DVD/CD

Digital Cameras Cámaras digitales GPS Receivers GPS Hand-Held Electronic Games Juegos electrónicos portátiles Satellite Radio Radio por satélite Video Camcorders Videocámaras Bluetooth Devices Dispositivos Bluetooth

Sometimes Permitted

Pueden usarse en ocasiones dentro del avión We understand you may want to document your travel on Southwest Airlines®.

Want to photograph and/or record Southwest Airlines Customers or Employees? Let them know first! The use of cameras and mobile devices is permitted onboard to capture personal events but can never interfere with the safety of a flight and should always respect others’ privacy. Entendemos que es posible que desees documentar tu viaje en Southwest Airlines. ¿Quieres fotografiar y / o grabar Clientes o Empleados de Southwest Airlines? ¡Hazles saber primero! El uso de cámaras y dispositivos móviles se permite a bordo para capturar eventos personales, pero nunca debe interferir con la seguridad de un vuelo y siempre debe respetar la privacidad de los demás.

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On a Business Trip?

TAKE YOUR PICK With Business Select®, you can be one of the first to board with priority boarding. Pick the seat you want and have room for your carryon bags. Visit Southwest. com/businessselect.

With EarlyBird Check-In® (ranging from $15–$25 one-way per person), we check you in 36 hours before your flight so you receive a better boarding position—and earlier access to overhead bin space.

BEFORE YOU GET UP, REMEMBER ...

Although you can form lines at the back lavatory, you cannot form lines at the front lavatory or gather in the front galley.

CHEERS! If you’re a Business Select Customer, your first drink is on us.† WORK PERKS Business Select Passengers can bypass long lines by taking advantage of our Fly By® priority checkin and security lane access (where available). For a complete list of available Fly By locations, visit Southwest.com/flyby.

*Price depends on Customer’s itinerary; subject to availability. **Visit Southwest.com and click on “Special Assistance” at the bottom of the page for more information. †Business Select Customers receive a free premium drink on the day of travel.

Always Permitted Pueden usarse en todo momento dentro del avión

Electronic nerve stimulators and other implanted medical devices are also permitted. Dispositivos de estimulación electrónica de los nervios y otros aparatos médicos

DISABILITY ASSISTANCE Southwest Airlines offers assistance to Customers with disabilities upon request. Please notify a Flight Attendant if you use a needle/syringe while onboard so we may provide you with access to a disposal container. Southwest Airlines siempre ofrece asistencia para sus Clientes con discapacidades que así lo soliciten.

Por favor, notifícale a un Auxiliar de Vuelo si necesitas usar una jeringa durante el vuelo para que podamos proporcionarte

implantados también son permitidos.

Electronic Watches Relojes electrónicos

Pacemakers Marcapasos

Noise-Canceling Headphones Auriculares que aislan el ruido

Hearing Aids Aparatos para sordos Electric Shavers Rastrillo eléctrico

acceso al contenedor de desperdicios.

CREW INTERFERENCE Federal law prohibits any Passenger from assaulting, threatening, or intimidating a Crew Member or interfering with a Crew Member’s duties. La ley federal prohíbe que los pasajeros ataquen, amenacen o intimiden a los Miembros de la Tripulación o que interfieran con los deberes de un Miembro de la Tripulación.

ELECTRONIC DEVICES Cellphones and pagers may be used at the gate and after landing. Los teléfonos y localizadores pueden ser usados en la puerta y después de aterrizar.

CARRYON BAGGAGE Customers are limited to one (1) bag per person, plus one (1) additional personal item. El límite es de una (1) maleta por persona y un (1) artículo personal.

Never Permitted Nunca pueden

usarse dentro del avión Devices capable of transmitting data, unless otherwise noted, are never permitted. Nunca son permitidos los dispositivos con capacidad para transmitir datos, excepto que se especifique lo contrario.

Two-Way Radios (WalkieTalkies) or Scanners Radios emisores/receptores (walkie-talkies)

Remote-Controlled Toys Juguetes de control remoto

Samsung Galaxy Note 7 Smartphone

LOST AN ITEM ONBOARD A FLIGHT? Visit the Customer Service page on Southwest.com to report a lost item.

Visita la página de Servicio al Cliente en Southwest.com para reportar un objeto perdido.

ALCOHOLIC BEVERAGES Customers are prohibited from consuming alcoholic beverages not purchased onboard. Alcoholic beverages will not be served to anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Se prohíbe que los Clientes consuman bebidas alcohólicas si no fueron compradas a bordo. No serviremos bebidas alcohólicas a las personas menores de 21 años de edad. Nos reservamos el

derecho de negar la venta de bebidas alcohólicas a cualquier persona.

PETS All pets must stay inside their carriers and under the seat for the duration of the flight. Todas las mascotas deben permanecer dentro de sus jaulas y debajo del asiento durante todo el vuelo.

Television or AM/FM Radio Receivers Televisión o radios de AM/FM

Electronic Cigarettes and Smoking Devices not allowed for use in the cabin.

No se permite el uso de Cigarrillos Electrónicos y Dispositivos para fumar adentro de la cabina.

PERSONAL DEVICES Unapproved personal devices (e.g., Knee Defender, infant slings) may not be attached to any part of the aircraft.

Dispositivos personales no aprobados (coo por ejemplo “defensores de rodillas” o mantas portabebés) no pueden sujetarse a ninguna parte de la aeronave.

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Inflight Entertainment

Getting Connected

100% free inflight entertainment has arrived. Make time fly with free movies,1* messaging,2* and music.3*

To view movies and select ondemand TV content, download the Southwest app from the Google Play store or Apple App Store before your flight.

1

HOW TO CONNECT: SOUTHWESTWIFI.COM

Handheld Devices

Tap the Settings icon, and then put phone on Airplane Mode. Choose the WiFi icon. Turn WiFi On with On/Off button.

Tap SouthwestWiFi in the list of WiFi networks and confirm connection. Open your internet browser.

Our entertainment portal should load automatically. If not, click the address bar and type in Southwestwifi.com.

Select your entertainment option and enjoy.

Laptops

Click the WiFi icon.

Select SouthwestWiFi from the list of WiFi networks by clicking on it and confirm connection. Open your internet browser.

Our entertainment portal should load automatically. If not, click the address bar and type in Southwestwifi.com.

Select your entertainment option and enjoy.

2 Messaging service only allows access to iMessage and WhatsApp (must be downloaded before the flight). 3Free live TV and iHeartRadio on WiFi-enabled international flights may not be available for the full duration of the flight. *Free inflight entertainment available only on WiFi-enabled aircraft. Limited-time offer. Where available.

MORE INFORMATION:

• Content and services are offered on WiFi-enabled aircraft only. We cannot guarantee that connecting flights will be WiFi-enabled.

• Service on flights to/from destinations outside the contiguous

U.S. may not currently be available for the entire flight.

• Movies and select TV content require download of the free Southwest app.

• Pricing information can be found on the Inflight

Entertainment Portal.

• In order to provide top-notch web browsing capabilities to all Customers using WiFi, we limit access to the following online activities due to high bandwidth consumption: telephony

applications (VoIP), device/ system/software updates, and certain video/audio streaming subscription services, applications, and websites.

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Beverages PREMIUM DRINK ON US

Business Select Customers receive a free premium drink† on the day of travel.

Coca-Cola Zero Sugar

NONE, NIL, NADA, zip, zilch— that’s how much sugar there is in this refreshing soda. You won’t encounter any calories in Coca-Cola Zero Sugar, either.

So what will you find? Plenty of flavor to accompany you on your way to your destination.

Sounds like you’ve zeroed in on something great.

COMPLIMENTARY BEVERAGES

• Coca-Cola® • Coca-Cola® Zero Sugar • Diet Coke® • Canada Dry® Lemon Lime Sparkling Water • 7UP® • Dr Pepper® • Diet Dr Pepper® • Seagram’s® Ginger Ale • Seagram’s® Tonic Water • Seagram’s® Seltzer Water • Mr & Mrs T® Bloody Mary Mix • Mr & Mrs T® Margarita Mix

• Mott’s® Tomato Juice • Minute Maid® Cranberry Apple Cocktail • Minute Maid® Orange Juice • Minute Maid® Apple Juice • Community® coffee* • Community® decaf instant coffee* • Community® tea • Hot Chocolate • Noncarbonated Purified Drinking Water

* Regular and hazelnut creamer available

All alcoholic beverages purchased onboard must be consumed onboard the aircraft.

BEER $6-$7

• Miller Lite® ($6) • Dos Equis® Special Lager ($6) • Founders® All Day IPA ($7) • Lagunitas® 12th of Never Ale ($7) • Blue Moon® Belgian White Ale ($7)

LIQUOR $7

• • • • • •

Dewar’s® Scotch Jack Daniel’s® Wild Turkey® Tanqueray® Gin Bacardi® Rum Baileys® Irish Cream

WINE $6

• Carmenet Cabernet Sauvignon • Cruset Sparkling Wine • Mossel Bay Chenin Chardonnay

• Deep Eddy Vodka • Deep Eddy Ruby Red Grapefruit Vodka • Sauza® Gold Tequila

†You must be 21 years or older to drink alcoholic beverages. According to the U.S. Surgeon General, women who are pregnant or who may become pregnant should not drink alcoholic beverages because of the risk of birth defects. Images of the alcoholic beverage product do not reflect how it is actually served. Customer will not receive a beverage with a cap. In accordance with FAA regulations, Customers are prohibited from consuming alcoholic beverages onboard that are not served by Southwest Airlines.

Valid Southwest Rapid Rewards drink coupons, as shown here, are printed with expiration dates and the Member’s (or issuing group’s) name. Business Select drink coupons are valid for sameday use only. Valid Rapid Rewards and Business Select drink coupons will be accepted onboard for beer, wine, and liquor.

Expires Dec 31, 2018

RECYCLING

We’re happy to take care of any recyclable items, including plastic bottles, coffee cups, newspapers, and food containers.

RECEIPTS

Customers can retrieve drink receipts at Southwest.com/ beveragereceipts.

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Products and Services

Need a hand? Southwest can help you when ...

PHOTOGRAPHY BY EMIRMEMEDOVSKI/ISTOCK

... you’re on the hunt for a holiday gift. Call off the search: We have the perfect idea. A Southwest® gift card means your loved ones can start planning an adventure in their dream destination. Southwest.com/giftcard

120 SOUTHWEST DECEMBER 2018

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... you’re ready to go wheels-up.

Plan your next getaway with Southwest Vacations® and save big by bundling your flight, hotel, and rental car.

Plus, add on exciting activities.

Southwestvaca tions.com

PHOTOGRAPHY BY ANDRESR/ISTOCK (WOMAN), TRINETTE REED/STOCKSY (COUPLE)

... YOU WANT TO SAVE TIME. Check-

ing in to your flight has never been easier. With EarlyBird Check-In® (from $15–$25 one-way per Passenger), we check you in 36 hours before your flight so you receive a better boarding position.

… you want to celebrate the spirit of giving.

Southwest makes it simple for you to buy, gift, transfer, and donate your Rapid Rewards® points. Southwest.com/pointscenter DECEMBER 2018 SOUTHWEST

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Rapid Rewards

Earn Points This Holiday Season

Whether you’re dining with friends, searching for a gift, or treating yourself, it’s easy to earn Rapid Rewards® points.

RAPID REWARDS SHOPPING® Earn Rapid Rewards points for shopping at hundreds of your favorite online retailers. rrshopping.southwest.com

1-800-FLOWERS.COM Earn 1,000 points on an order of $29.99 or more with promo code RR22. 1800flowers.com/ rapidrewards

LAITHWAITE’S WINE Earn 2,000 Rapid Rewards bonus points when you join the 4 Seasons wine club. laithwaiteswine.com/southwest

SHOPPING BUTTON Install the Rapid Rewards Shopping button on your Google Chrome browser. rapidrewardsshopping. southwest.com/button

RAPID REWARDS DINING® Travel just got tastier. Earn points while dining out this holiday season. rapidrewardsdining.com

MORE REWARDS Rapid Rewards Members can enjoy even more perks with the More Rewards program.

Southwest.com/morerewards

ENROLL NOW!

Not a Rapid Rewards Member? Sign up for free at Southwest.com/enroll.

All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.

The new Rapid Rewards Priority Credit Card has perks on perks on perks: • EXCLUSIVE INFLIGHT PORTAL OFFER: 50,000 points after you spend $2,000 on purchases in the first three months of opening your account • 7,500 anniversary points • 4 Upgraded Boardings* per year • $75 Southwest® annual travel credit • 20% back on inflight purchases • 2X points on Southwest® purchases and Rapid Rewards® hotel and car rental partner purchases

Hotels

Paint the town red; then turn in at your favorite hotel and earn up to 10,000 Rapid Rewards points per night.† Book now at Southwesthotels.com in partnership with Booking.com.

*When available

Visit our Inflight Entertainment Portal at Southwestwifi.com to learn more about the exclusive 50,000 point offer.

Accounts subject to credit approval. Restrictions and limitations apply. Southwest Rapid Rewards® Credit Cards are issued by Chase Bank USA, N.A. 50,000 point offer is exclusive to the Southwest Inflight Entertainment Portal and airport kiosks (where available) and is subject to change. See Southwestwifi.com and click the Southwest Rapid Rewards Credit Card link for offer details. To learn more about the Rapid Rewards Priority Credit Card visit Southwest.com. All Southwest Rapid Rewards® Program Rules and Regulations apply; please visit Southwest.com/rrterms.

Earn from 1,000 to 10,000 points per night for every hotel stay booked through Rocketmiles. Visit rocketmiles.com/southwest to book now.

PHOTOGRAPHY BY FILADENDRON/ ISTOCK

The Rapid Rewards® Priority Credit Card

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Rental Cars

Speed up the earning with your next car rental.

Earn 600 points per qualifying rental.† Visit Southwest.com/car-rentals to book now.

†Hotels and Rental Cars: Potential to earn additional points depending on applicable promotion. Partners are subject to change. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/ rrterms. ©2018 Southwest Airlines Co.

Rapid Rewards Tiers and More A-LIST TIER BENEFITS

• 25 percent pointearning bonus • Fly By® priority check-in and security lane access* • Priority boarding to help you get on the plane faster Southwest.com/ ALstatus *For a complete list of available Fly By® locations, visit Southwest. com/flyby.

A-LIST PREFERRED TIER BENEFITS

• All the perks of being an A-Lister • Free inflight WiFi (where available) • 100 percent point-earning bonus Southwest.com/ ALPstatus

COMPANION PASS

Every time you purchase a flight or redeem points for a flight, Companion Pass lets you choose one person to fly free of carrier charges* with you for an entire calendar year.

Southwest.com/ companion *Does not include taxes and fees from $5.60 oneway. Visit Southwest. com/rrterms for a complete list of Companion Pass rules.

Make your points go further.

Close to a reward flight but need a few more points? You can buy points for yourself, give them as a gift, or transfer points from your Rapid Rewards account to another Member—all from one location.

Visit Southwest. com/pointscenter to get started.

DECEMBER 2018 SOUTHWEST

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Go International

TAKE A DIP

The Reflect Krystal Grand Cancun boasts four pools and a luxury spa.

Insider’s Cancun Southwest serves 14 international destinations, SOUTHWEST VACATIONS® SWEEPSTAKES Visit Southwest vacations.com/WinCUN and enter for your chance to win round trip air travel for two on Southwest to Cancun International Airport (does not include taxes and fees starting from $5.60 one way), four-night double accommodations at Reflect Krystal Grand Cancun, and airport/hotel transfers in Cancun.* Boarding, Customs, and Immigration 1

This Space For Offical Use Only

2. Free of duty imports: passengers entering the country by sea or by air may import goods of duty, additional to their personal baggage, as long as they prove their value with an invoice or receipt and such amount does not exceed 300 US dollars or its equivalent in domestic or foreign currency or 75 US dollars when the entry is by land.

Alcoholic beverages, shredded tobacco or automobile fuel cannot be imported as part of the duty free exemption.

Customs Declaration

FORM APPROVED OMB NO. 1651-0009

19 CFR 122.27, 148.12, 148.13, 148.110,148.111, 1498; 31 CFR 5316

Each arriving traveler or responsible family member must provide the following information (only ONE written declaration per family is required). The term “family” is defined as “members of a family residing in the same household who are related by blood, marriage, domestic relationship, or adoption.”

1 Family Name

First (Given) 2 Birth date

Middle Month

Day

Year

3 Number of Family members traveling with you 4 (a) U.S. Street Address (hotel name/destination

(b) City

During the vacation periods of Holy week, summer and winter, Mexican Nationals entering the country by land may import, under duty exemption, items of up to 300 US dollars or its equivalent in domestic or foreign currency provided that such people do not live along the border strip or border region. The starting and ending dates of such periods can be consulted directly with customs personnel or at www. aduanas.gob.mx.

6 Passport number 7 Country of Residence

trip prior to U.S. arrival

11 I am (We are) bringing

(a) fruits, vegetables, plants, seeds, food, insects: (b) meats, animals, animal/wildlife products: (c) disease agents, cell cultures, snails: (d) soil or have been on a farm/ranch/pasture: 12 I have (We have) been in close proximity of livestock:

Yes

No

Yes Yes Yes Yes Yes

No No No No No

Yes

No

(such as touching or handling)

13 I am (We are) carrying currency or monetary instruments

over $10,000 U.S. or foreign equivalent:

(see definition of monetary instruments on reverse)

14 I have (We have) commercial merchandise:

Yes

No

(articles for sale, samples used for soliciting orders, or goods that are not considered personal effects)

15 RESIDENTS—the total value of all goods, including commercial merchandise

I/we have purchased or acquired abroad, (including gifts for someone else, but not items mailed to the U.S.) and am/are bringing to the U.S. is: $ VISITORS—the total value of all articles that will remain in the U.S., including commercial merchandise is: $

Read the instructions on the back of this form. Space is provided to list all the items you must declare.

Signature

CBP Form 6059B (04/14)

1 Last name(s) Nationality

Mexican laws establish among others the following penalties and sanctions related to the importation of goods into the country: • Omission to declare whether coming in or out of the Mexico´s customs amounts of cash, in domestic or foreign checks, payment orders or any other documents receivable in an aggregate amount exceeding the equivalent of 10,000 US dollars or its equivalent in domestic or foreign currency, which action will be punishable with a fine of 20 to 40% of the exceeding amount and the corresponding criminal penalties will be applied.

• Introduction into or extraction of goods from Mexico, using deceitful methods to hide items, when their imports or exports is prohibited, restricted or because foreign trade duties must be paid, will be punishable with fines ranging, to 70 or 100%, of the commercial value of merchandise.

• Omission of the total or partial payment of foreign trade duties. When failure consist of only a duty omission and the goods do not exceed 3,000 US dollars or its equivalent In domestic or foreign currency, the penalty will consist of up to 116% of the commercial value of the items. Once the duties have been paid, the Customs Authority will make the items available to the passenger.

• If the corresponding documentation required by the Customs Law prove that the merchandise was properly submitted for proper customs procedures in order to enter the country, is not exhibited, a precautionary seizure of the non declared goods as well as the corresponding vehicle, in case the passengers entered the country by land, will proceed.

• For non declared items which do not comply with regulations and restrictions other than duties, abandonment can be declared once the corresponding fine is paid.

Issue on 2013. Please look up for changes in this information when you are visiting us again at customs desk or at www.aduanas.gob.mx Date (month/day/year)

Welcome to Mexico

Name(s)

I HAVE READ THE IMPORTANT INFORMATION ON THE REVERSE SIDE OF THIS FORM AND HAVE MADE A TRUTHFUL DECLARATION.



for passengers coming from abroad

Passengers may import items to their personal baggage without requiring the services of a customs agent by paying a global rate of 16%, provided that the total amount, excluding the duty free exemption, does not exceed 3,000 US dollars or its equivalent in domestic or foreign currency as long as an invoice, proof of payment or any other document that proves the commercial value of the items is provided.

INFRACTIONS AND SANCTIONS

9 Airline/Flight No. or Vessel Name 10 The primary purpose of this trip is business:

sat.gob.mx

aduanas.gob.mx

3

Customs Declaration

Please read the instructions prior to filling this form: Every passenger or head of household must provide the following information.

PAYMENT OF DUTIES

• Duties can be paid using the form “Pago de contribuciones al comercio exterior” (Foreign trade tax payment).

• The total value of computer equipment, added to the rest of the items above cannot exceed 4,000 US dollars or its equivalent in domestic or foreign currency.

• Items subject to compliance, regulations other than payment of duties (permits, certificates, and notifications) cannot be imported.

• In order to determine the tax basis, the duty free exemptions mentioned in number 2 could be deducted from the value of the items.

(c) State

5 Passport issued by (country)

8 Countries visited on this

2

Date of birth

Day

Month

Year

Passport number

2

VISITORS T Number of days you will stay in Mexico RESIDENTS OF MEXICO Number of days you stayed abroad

3

Number of family members traveling with you Number of luggage pieces (bags and packages) you bring with you Missing luggage or luggage to be imported by cargo (pieces) (See Notification 1 of this form)

4 MEANS OF TRANSPORTATION Mark with an X the means of transportation Maritime Vessel No.

Ground Transport No.

Air Flight No.

5 Carrying money in cash, receivables or a combination of both is legal; however, not declaring the total amount when more than the equivalent of 10,000 US dollars is carried may be subject to administrative or criminal penalties.

Are you carrying amounts in cash, documents receivable (checks, promissory notes, payment orders, etc.) or a combination of them, the combined total of which exceeds 10,000 US dollars or their equivalent in national or foreign currency?

No If you have answered Yes, please declare the total amount in US dollars

Yes

$

If you answer Yes, you must also fill out the “Declaración de internación o extracción de cantidades en efectivo y/o documento por cobrar” (Customs Declaration for the import/export of cash, receivables or equivalent documents), which you can request from the customs personnel in charge at the entry ports to Mexico or download it from the Customs Internet Site: www.aduanas.gob.mx

U.S. CUSTOMS DECLARATION FORM*

Who must complete this form: • All Passengers (or one Passenger per family with the same address) bound for the U.S. How to complete this form: • Complete before arrival in the U.S. • Write in English, in capital letters.

• Be sure to include the street name and number, city, and

state of your address in the U.S. • If you are transiting through the U.S., you may write TRANSIT and your final destination country.

• Lines 5 and 6 may be left blank if not using a passport.

• On Line 9, enter WN for Southwest, followed by your specific flight number.

• Please read both sides of the declaration.

• Sign at the “X.”

PHOTOGRAPHY BY HANNAMARIAH/ISTOCK (TULUM); PHOTOGRAPHY COURTESY OF AMRESORTS (HOTEL)

including Cancun.

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GRAND CENOTE

The Yucatan peninsula is home to a wealth of cenotes, natural swimming holes caused by the collapse of limestone bedrock.

Near downtown Tulum, Grand Cenote is ideal for swimming and snorkeling.

DOLPHIN ENCOUNTERS Swim with these marine mammals at one of Dolphin Discovery’s Cancunarea locations, including Isla Mujeres and Tulum.

PHOTOGRAPHY BY PER SWANTESSON/STOCKSY UNITED (DOLPHINS), IMAGE SOURCE/ISTOCK (CENOTE)

TULUM RUINS Mayan ruins are sprinkled throughout the region, including the famous walled city in Tulum, which dates back to the 13th century. Located about 80 miles down the coastline from Cancun, the ruins are situated right on the beach.

*NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. Void where prohibited. Open to legal residents of 48 contiguous United States and the District of Columbia age 21 or older at time of entry. Limit one entry per person. All fields must be completed. Approximate retail value of prize: $3,300. For complete details and Official Rules, visit Southwestvacations.com/WinCUN. By submitting this entry, you agree to the Official Rules. By entering, information collected will be used in accordance with Sponsor’s Privacy Policy at Southwestvacations.com/generalinformation/privacy-and-security-policy. Sponsor: The Mark Travel Corporation, doing business as Southwest Vacations, 8415 South Park Circle, Orlando, FL 32819. Enter by 11:59 p.m. CT on Dec. 31, 2018. Air travel does not include taxes and fees of at least $5.60 per one-way flight.

MEXICAN CUSTOMS DECLARATION FORM

Who must complete this form: • All Passengers (or one Passenger per family with the same address) on flights bound for Mexico.

How to complete this form: • Complete sections 1–6.

• Once completed, sign and date the form.

MEXICAN IMMIGRATION FORM

Who must complete this form: • All Passengers (including children) who are not citizens of Mexico, on flights bound for Mexico.

How to complete this form: • Complete sections 1–14 on the top portion of the form and sections 1–10 on the bottom portion of the form.

• Once completed, sign and date the top portion of the form.

• Sections on the form titled “USO OFICIAL” are for use by Mexican Immigration officials and should not be filled out by Passengers.

What to do with this form: • The form will be separated as Passengers proceed through Mexican Customs.

• Make sure to retain the bottom portion of the form, which serves as your visa while in Mexico. It must be surrendered

at time of check-in for your return flight. Passengers unable to present this form at time of departure will be fined by Mexican Immigration. * Go to cbp.gov to download, fill out, and print this form before your next international flight.

DECEMBER 2018 SOUTHWEST

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Route Map

Your Destination Awaits

Planning your next getaway? It’s a snap at Southwest.com.

PACIFIC TIME MOUNTAIN TIME

SEATTLE/TACOMA

CENTRAL TIME

SPOKANE

PORTLAND

BOISE

MINNEAPOLIS/ ST. PAUL GRAND RAPIDS MILWAUKEE

RENO/TAHOE

DES MOINES

SALT LAKE CITY

SACRAMENTO OAKLAND SAN FRANCISCO (SFO) SAN JOSE

CHICAGO (MIDWAY)

OMAHA INDIANAPOLIS DENVER KANSAS CITY

ST. LOUIS

LOUISVILLE

LAS VEGAS WICHITA BURBANK LOS ANGELES (LAX) LONG BEACH

ONTARIO/LA ORANGE COUNTY

SAN DIEGO

ALBUQUERQUE

NASHVILLE AMARILLO

PHOENIX

YOU’RE ON YOUR WAY You can get to a number of other cities via Southwest destinations. Travel to Santa Fe via Albuquerque, Palm Springs via Ontario/ LA, Galveston via Houston (Hobby), and more. Service between some cities/airports is not offered.

TULSA OKLAHOMA CITY

LUBBOCK TUCSON

LITTLE ROCK

MEMPHIS

BIRMINGHAM DALLAS (LOVE FIELD)

EL PASO

MIDLAND/ODESSA

AUSTIN

HOUSTON (HOBBY)

PENSACOLA NEW ORLEANS

SAN ANTONIO CORPUS CHRISTI

FT. MYERS/N

HARLINGEN/SOUTH PADRE ISLAND

CABO SAN LUCAS/LOS CABOS

CANCU CANC UN PUERTO VALLARTA

SAN DIEGO

Enjoy interactive exhibits and climb aboard sailing ships, steam-powered boats, and submarines at the Maritime Museum of San Diego.

MEXICO CITY BELIZE CITY

126 SOUTHWEST DECEMBER 2018

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PANAMA CITY BEACH

11/6/18 11:32 AM

MANCHESTER

ALL C OT TON.

Set in an 1885 Victorian home, the Ash Street Inn blends oldschool charm with modern amenities.

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EASTERN TIME ATLANTIC TIME PORTLAND

MANCHESTER ROCHESTER

DETROIT

ALBANY

BUFFALO/ NIAGARA FALLS

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LONG ISLAND/ISLIP NEW YORK (LAGUARDIA) NEW YORK (NEWARK)

CLEVELAND

PHILADELPHIA

PITTSBURGH

reg $99.50 each

BALTIMORE/WASHINGTON (BWI)

COLUMBUS CINCINNATI

BOSTON LOGAN PROVIDENCE HARTFORD/SPRINGFIELD

WASHINGTON, D.C. (DULLES) WASHINGTON, D.C. (REAGAN NATIONAL) RICHMOND NORFOLK/VIRGINIA BEACH

RALEIGH/DURHAM CHARLOTTE GREENVILLE-SPARTANBURG ATLANTA

JACKSONVILLE PANAMA CITY BEACH

ORLANDO

SAN JUAN

Built in 1539 to fend off seaborne attacks, Castillo San Felipe del Morro overlooks the scenic San Juan Bay.

TAMPA FT. MYERS/NAPLES

WEST PALM BEACH FT. LAUDERDALE (MIAMI AREA) NASSAU TURKS AND CAICOS

HAVANA

SAN JUAN PUNTA CANA GRAND CAYMAN MONTEGO BAY

ARUBA

LIBERIA

PHOTOGRAPHY BY TED WALTON (MUSEUM), JOEL CARILLET/ISTOCK (PUERTO RICO); PHOTOGRAPHY COURTESY OF ASH STREET INN

CHARLESTON

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11/8/18 10:21 AM 10/29/18 1:08 PM

One Question

Kurt Russell, There’s this mystery to him, but everyone knows who he is. I’ve had the chance to create some memorable characters— from Snake Plissken to Wyatt Earp—but Santa is, for me, in the top three.

What’s fun about The Christmas Chronicles is we’re giving you history and some reality. In the film, Santa’s a very real person, and it’s hard for him to understand why people don’t believe, even when he’s standing right there in front of them.

watch at home / The Christmas Chronicles is streaming now on Netflix.

For an extended interview, visit southwestmag.com/ kurt-russell.

PHOTOGRAPHY BY CHRISTOPHER BEYER /GETTY IMAGES

why did you want the role of Santa Claus?

128 Southwest December 2018

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To Family,

Must be 21 to drink. Enjoy Responsibly.

Love,

Stella Rosa

*Riboli Family Wines calculation based in part on data reported by Nielsen through its Scantrack Service for the Total Wine category for the 52-week period ending 4/21/18, for the Total US market and xAOC channel. Copyright © 2018, The Nielsen Company.

We Believe in the Magic of Wine

That’s why 15 years ago, we created Stella Rosa, a collection of semi-sweet, semi-sparkling wines like no other. We source our moscato, brachetto, and barbera grapes from the prestigious winemaking region of Piedmont, Italy, ensuring the highest quality. The Riboli family knows how important good wine is to any celebration, so we invite you to taste the magic of Stella Rosa for yourself and discover why it’s the number one imported Italian wine in the country.* Celebrate responsibly and a heartfelt cheers from our Stella Rosa family to yours!

- The Riboli Family of San Antonio Winery

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