January 2018

SOUTHWEST THE MAGAZINE

Write a song about nature to get people outdoors? Conner Youngblood rises to the challenge.

JANUARY 2018

JANUARY 2018

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DAT I N G C O N N E C T I O N S

 IT'S JUST LUNCH CLIENTS

RICK SWANSON Technology Partner EDUC: MS, VA Tech INTERESTS: Cooking, travel, tech

KRISTINA KERN Founder, Stella*s PopKern EDUC: BBA, UKY INTERESTS: Travel, skiing, food

DATING. UNPLUGGED!

CLICK, TAP, SWIPE, REPEAT. IT’S ALL SO… IMPERSONAL. ONLINE DATING WAS SUPPOSED TO MAKE FINDING SOMEONE EASIER, SO WHY DOES IT FEEL LIKE SUCH A CHORE? With a career that took up a lot of

Today, Rick credits It’s Just Lunch

research and found it to be the right

his time and energy, online dat-

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his life, Kristina.

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There had to be a better way.

That’s when Rick saw an ad for It’s Just Lunch (IJL) in an airline magazine and decided to give matchmaking a try.

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Life before It’s Just Lunch?

What was working with a matchmaker like?

Kristina: My dating life was to-

Rick: The interview process was

tally scattered and unfulfilling. I had just started Stella*s PopKern and, as a single mother, I just found the whole online dating thing completely

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and

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really valuable. Sandra, my matchmaker, was genuinely interested in learning about me. She really wanted to understand what I was looking for in a woman, what I found attractive, what I found interesting, what intrigued me. We talked about my work, my outside interests, etc.

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When someone is leading you through the process, it makes you think. Sandra got me to reflect honestly on what I was looking for.

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someone

800-858-6526 or itsjustlunch.com.

After swapping phone numbers with someone you are attracted

we get to know you and your relationship goals.

to, do you text or call? Percent of singles who text by age:

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67%

2. Your match is hand-selected and

at ease with anyone else.

your date arranged. We’ll even make the restaurant reservations.

AGE 45-54

AGE 35-44

43%

AGE 55-64

80%

AGE 25-34

30%

AGE 65-74

3. Meet your date face to face over lunch or drinks after work.

4. Call us with feedback after your

I mean, who else could take some-

date.

thing as commonplace as popcorn and

5. Put your membership on hold if

IT'S JUST LUNCH MATCHMAKERS

14%

special a priority. Get in touch at

just be who I am, and I’ve never felt so



19%

15%

they’ve set up millions of first

that I am confident! I can

refreshing.

5 MIN OR LESS

16%

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The success of It’s Just Lunch is built

own skin. He loves the fact

turn it into a food group? It’s totally

IMMEDIATELY

the right partner is a huge plus.

1. Through a series of conversations,

things she enjoys, the passion she has…

“first date” again?

fast paced, always connected, and fre-

K: He’s comfortable in his

smart. The way she ‘geeks out’ on the

decide if you want to see a

R: Dating is a real challenge in our

IJL SIGNATURE MATCHMAKING PROCESS:

ity; she’s self-confident and brilliantly

How long does it take you to

Advice for singles considering IJL?

What makes you two a great match?

R: She’s got this gigantic personal-

DATING TRENDS

R: It’s like a piece of me that had ceased

sparks flew! (No sparks? No problem.

We’ll get to work on your next match.)

You receive a text from guy / girl you just had a good first date with. Thoughts?

79% LOVE IT MELISSA BROWN

SARA DARLING

JULIE LOPEZ

"Dating shouldn’t feel

“ The best way to get to

“Dating is such an

like a job. Finding a

know someone is face to

important part of your

match takes a lot of

face. You can only feel

life and shouldn’t be left

work – but let it be my

“chemistry” if you are

to chance. You’ve got to

job. Then you can go

next to someone looking

be proactive and market

have the fun."

into their eyes.”

yourself.”

20% TOO SOON

1% CREEPY

IT’S JUST LUNC IT’S JUST LUNCH 800.858.6526 ItsJustLunch.com Source: IJL Singles Survey

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11/6/17 2:12 PM

January 2018

Conner Youngblood wrote a song about his time at Bear River Migratory Bird Refuge.

44 Picture This in a Song

While staying at Bear River Migratory Bird Refuge in Utah, singer-songwriter Conner Youngblood explores the thread that connects music to nature.

6 Southwest January 2018

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56 The Education of Eric Motley

If you ask Eric Motley, he didn’t “grow up” in Alabama’s Madison Park—he was raised. In an excerpt from his new book, he examines the meaning of community.

PHOTOGRAPHY BY TREVOR PAULHUS

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CONTENTS January 2018

34

33

40 In Every Issue 32 Feedback 85 Fun! 90 Advertiser Directory 91 The Southwest Guide 104 One Question

Work

33 Keep your resolutions, chase down the tastiest crepes, and sip a drink inspired by a childhood snack.

39 Cut ties with cover letters, admire a mod museum, and see why it’s all in the timing.

SOUTHWEST THE MAGAZINE

Gary’s Greeting Saludos de Gary Our Star The A-List Spotlight Community Outreach 26 You Made Our Day 30 From the Editor 14 16 18 20 22 24

Play

Write a song about nature to get people outdoors? Conner Youngblood rises to the challenge.

R

sapien

by JANUARY 2018

JANUARY 2018

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our cover / Photography by Trevor Paulhus

PHOTOGRAPHY BY MAKIDOTVN/ISTOCK (CHAMPAGNE), DAVID LAWRENCE (CREPES), ADRIAN GAUT (WOMAN, LEFT), NANCIE BATTAGLIA (WOMAN, RIGHT)

104

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8 southwest january 2018

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©2018 BLUE MOON BREWING COMPANY, GOLDEN, CO • ALE

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January 2018 EDITORIAL editorial director Jay Heinrichs creative director Kevin de Miranda executive editor Mark Shimabukuro editors Tommie Ethington Bradford Pearson associate editor Melissa Flandreau designers Desiree Espada Kim Thwaits junior designer Natalie Perez editorial assistant Kiley Faulkner art intern Daniel Alvarez contributors Laura Burkehart, Nick Cabrera, Michael Graff, Ben Marshall, Eric Motley, Trevor Paulhus, Script & Seal web development, pace interactive Jason Dalton, Carolyn Eckstein, Chad Hayton EDITORIAL INQUIRIES Write to Southwest: The Magazine 2811 McKinney Ave., Suite 360, Dallas, TX 75204, or email letters@southwestmag.com.

SOUTHWEST INQUIRIES For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, write to Southwest Airlines Customer Relations P.O. Box 36647, Dallas, TX 75235-1647, or visit the “Contact Us” page at Southwest.com.

ceo & owner Bonnie McElveen-Hunter chairman emeritus Eugene Johnston secretary-treasurer Patricia M. McConnell president Jason Whiting chief operating officer & chief financial officer Leigh Ann Klee vice president, production James A. DeCata production manager Greg Onder director of marketing Emily Wright media analyst Courtney Baker

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© 2018 Pace Communications, Inc., 1301 Carolina St., Greensboro, NC 27401. Southwest: The Magazine is published monthly by Pace Communications, Inc. All rights reserved. Reproduction in whole or part of any material in this publication without written permission of Pace Communications, Inc., is expressly prohibited. The statements, opinions, and information contained in this publication are those of the individual authors, contributors, and advertisers and not of Pace Communications, Inc. or Southwest Airlines Co. Pace Communications, Inc. and Southwest Airlines Co. each disclaim any responsibility for the accuracy, completeness, topicality, or quality of any statements, opinions, or information provided. The appearance of advertisements in Southwest: The Magazine is not a warranty, endorsement, or approval of the products or services advertised or of their effectiveness, quality, or safety. Any liability claims against any author, contributor, or advertiser in respect of damage to persons or property caused or alleged to be caused by the use of the statements, opinions, or information contained in this publication, including any statements, opinions, or information which is incorrect or incomplete, are therefore excluded. Publisher reserves the right to accept or reject all advertising material.

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IN THE EVENT OF HAPPINESS YOU MAY

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Change the tempo on your travel day by tuning into something happy and upbeat.

Download our free K-LOVE radio app to listen to positive, encouraging music that will help you joyfully get to your final destination.

Get the K-LOVE app on your iOS or Android device: http://www.klove.com/lifesatrip

Go to klove.com/decompress OR text Decompress to 21947 and we'll send you a link! Message & data rates may apply.

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11/28/17 8:53 AM

Gary’s Greeting

Enjoy the Journey!

My wife, Carol, and I have two grown daughters, and every summer when they were growing up, we vacationed at the beautiful beaches of the Florida Panhandle. Every year we drove (Southwest didn’t fly there at the time!). It’s more than 700 miles and takes a good 12 hours from Dallas. From the back seat, the girls asked me every 10 miles, “Are we there yet? Are we there yet?”

I think it’s human nature to be impatient. We all want to get to the destination—especially when it’s the beach!

Over time, I found I was interested in the journey: the precious chance to talk to

my wife; listen to forgotten music; view the Atchafalaya swamp; and marvel at the great southern pine forests through Texas, Louisiana, Mississippi, Alabama, and finally, Florida. I enjoyed the journey.

Still, you need to have a destination in mind. There’s a story about a farmer, riding in his tractor, pulling a plow, and plowing his fields in perfectly straight rows, without any technological aids.

With him in the cab is his young grandson—astute enough to see how perfect his grandfather’s rows were. So, he asked, “Grandpa, how do you make each row so straight?” Grandpa answered, “I

pick out a faraway point on the horizon, and I aim for that point.”

All roads lead nowhere if you don’t know where you’re going. Throughout one’s life, the destination may change, maybe multiple times. But the lesson has stayed with me: Keep your eye on your destination, and enjoy the journey.

I always find the beginning of a new year to be refreshing and inspiring. It’s a good exercise to set goals and to focus on how you will achieve your goals. Southwest has a bold vision to become the world’s most loved, most flown, and most profitable airline. While that is a longterm, visionary aspiration, our daily focus is on how we will achieve it—and that is through the Reliability of our airline and the Hospitality of our People.

Life moves at a fast pace. We all want to get to our destination. But my hope for you today is that you sit back, relax, appreciate some world-class Hospitality delivered by the most caring People in the industry, and enjoy the journey.

Thank you for flying with us!

PHOTOGRAPHY BY STEPHEN KELLER

Gary Kelly Chairman and CEO Southwest Airlines

14 SOUTHWEST JANUARY 2018

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Saludos de Gary

¡Disfrute del Viaje!

Mi esposa, Carol, y yo tenemos dos hijas mayores, y cada verano, cuando estaban creciendo, vacacionábamos en las hermosas playas del Mango de Florida.

Cada año conducíamos más de 700 millas desde Dallas, lo que nos tomaba alrededor de 12 horas (¡Southwest no volaba allí en ese entonces!). Desde el asiento trasero, las chicas me preguntaban cada 10 millas: “¿Ya llegamos?, ¿Ya llegamos?”.

Creo que ser impaciente es parte de la naturaleza humana. Todos queremos llegar al destino, ¡especialmente cuando se trata de la playa! Con el tiempo, descubrí que estaba interesado en el viaje: la valiosa oportunidad de hablar con mi esposa; escuchar música que habíamos

olvidado; ver el pantano de Atchafalaya; y maravillarnos con los enormes bosques de pinos del sur que se extienden por Texas, Luisiana, Mississippi, Alabama y, finalmente, Florida. Disfruté el viaje.

Por supuesto, se necesita tener un destino en mente. Hay una historia sobre un granjero que manejaba su tractor, tiraba de un arado y araba sus campos en filas perfectamente rectas, sin ningún tipo de ayuda tecnológica. Junto con él, en la cabina del tractor, viajaba su joven nieto, lo suficientemente astuto como para ver lo perfectas que eran las filas de su abuelo.

Le preguntó, “abuelo, ¿cómo logras que cada hilera sea tan recta?”. El abuelo respondió: “Escojo un punto lejano en el

horizonte, y ahí es a donde apunto”.

Los caminos no llevan a ninguna parte si uno no sabe a dónde va. Durante la vida, el destino puede cambiar, incluso más de una vez. Pero la lección me ha quedado: hay que vigilar el destino y disfrutar del viaje.

Siempre pienso que el comienzo de un nuevo año es refrescante e inspirador.

Establecer metas y centrarse en cómo se lograrán los objetivos es un buen ejercicio. Southwest tiene la visión audaz de convertirse en la aerolínea más amada, más utilizada y más rentable del mundo. Si bien se trata de una visionaria aspiración a largo plazo, nuestro enfoque diario está en cómo lo conseguiremos: a través de la Confiabilidad de nuestra aerolínea y la Hospitalidad de nuestra Gente.

La vida se mueve a un ritmo muy rápido. Todos queremos llegar a nuestro destino. Pero hoy mis deseos para usted son que ocupe su asiento, se relaje, aprecie la Hospitalidad de primer nivel que le ofrecen las Personas más cordiales de la industria y disfrute del viaje. ¡Gracias por volar con nosotros!

PHOTOGRAPHY BY STEPHEN KELLER

Gary Kelly Presidente de la Junta Directiva y Director Ejecutivo Southwest Airlines

16 SOUTHWEST JANUARY 2018

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Our Star

“Whatever it takes to assist a Customer is what keeps me going.”

—BECKY VASQUEZ , CARGO CUSTOMER SERVICE SUPERVISOR Becky Vasquez has been a member of the Southwest Airlines Family for 23 years, but her love for airplanes goes back further than that. Growing up, her father was a commuter, and when her family would drop him off at the airport for trips, Becky would tell him she wanted to work for an airline so he wouldn’t have to pay for tickets. These days, she’s based in Los Angeles and uses her generous spirit to provide superior Customer Service and create open dialogues with the People she encounters. To Becky, Customers are No. 1, and she will go above and beyond to satisfy someone or resolve a problem. Thank you, Becky, for always wearing a smile and putting our Customers first!

—Katie Coulter, Communications & Outreach

COASTAL GETAWAY “I love

getting to travel the world, but I especially love Cancun.

There’s so much to do—the oceans, beaches, and culture are unforgettable.”

KICK BACK “I love soccer, and by working for Southwest, I’m able to go watch soccer tournaments all around the world.”

LONG HAUL “A lot of revenue is generated by the cargo we’re moving. There are a lot of behind-thescenes factors to keeping cargo Customers happy.”

To thank Becky for her work and dedication, Penn & Teller is proud to give her two tickets to see the show in Las Vegas. Congratulations, Becky!

PHOTOGRAPHY BY MELISSA VALLADARES

TRUE LUV “We are the Heart airline, and it’s great to promote the LUV Southwest is known for every day, whether I’m at work or at home.”

18 SOUTHWEST JANUARY 2018

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The A-List

“Make sure what you are doing matters.”

—AARON STEVENS, SENIOR DIRECTOR, GLOBAL PARTNERSHIPS, OTTERBOX

Chances are that you or the person in the seat next to you owns one of the products Aaron Stevens promotes—or have a device that needs one. Aaron’s work with OtterBox, a smartphone case company, frequently takes him from his home in Dallas to cities across the country. Flying Southwest means that he doesn’t have to worry about fees when his work schedule changes, making his business and personal travel a breeze.

An A-List Preferred member, Aaron also loves using his Rapid Rewards points for international trips with his family to places like Cancun. Thanks for being a Customer, Aaron. We’re glad you know that we’ve got you covered when you have somewhere to be. —Richard West, Communications & Outreach MAKE IT COUNT “OtterBox’s corporate mission statement is ‘We Grow to Give.’ That’s done primarily through our OtterCares Foundation. On our annual #Closed2Open day, our company suspends operations and almost every Otter volunteers.”

TEAM UP “When you partner with companies that share similar values, the sum of the parts is larger than each can accomplish on its own.”

RUN ON “I mainly run for fun, but I do try to run in at least one half-marathon a year. White Rock Lake in Dallas is my go-to for long runs.”

Aaron’s travels earn him A-List Preferred status through one-way qualifying flights or

70,000

tier qualifying points.

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PHOTOGRAPHY BY JUSTIN CLEMONS

50

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Spotlight

Southwest Makes Fur Fly

Traveling with pets is easy thanks to our policies.

At Southwest Airlines, we know some of the best travel companions are our canine and feline friends, so we welcome cats and dogs to fly with you in the aircraft cabin (provided they meet sizing requirements). We hope to make your travel experience with your furry loved one simple and easy.

Your Most Valuable Pet will travel with you in-cabin, and must remain in a pet carrier under the seat in front of you. On

the day of travel, you must bring your pet to the airport in an approved pet carrier. Our pet fare is $95 each way per pet carrier. Pets travel on a first-come, first-served basis, so you must make your pet’s reservation in advance by calling 1-800-I-FLY-SWA (1-800-435-9792).

Remember, pets are only permitted to travel on domestic flights.

We also have the accessories you need to complete your trip. Southwest: The Store offers a great selection of pet travel gear at SWAthestore.com. From a Southwest-branded pet carrier that fits under the aircraft seat to pet collars and leashes, these adorable items are sure to make your pet’s trip more comfortable.

You’ll even see some of these items on the adult dog “players” in Animal Planet’s first Puppy Bowl Presents: The Dog Bowl, which airs on Feb. 3. Can’t wait until then? Tune in to the Animal Planet Puppy Bowl channel on Southwest flights via the free entertainment portal to catch an exclusive sneak peek of the Dog Bowl and additional Puppy Bowl content.

Flying with your furry friend is a breeze on Southwest, and we’re here to welcome you—and your pet—on your next flight. To learn more about our pet policy, visit Southwest.com/pets.

—Alyssa Eliasen, Communications & Outreach

PHOTOGRAPHY BY KEITH BARRACLOUGH (COURTESY OF ANIMAL PLANET)

Outfit your furry friend with Southwest pet gear at SWAthestore.com.

22 SOUTHWEST JANUARY 2018

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11/30/17 9:56 AM

Community Outreach

SUPPORT TEAM

Helping the Southwest Way

Southwest supports communities affected by tragedy in 2017.

The last few months were challenging for many communities across the globe. Between August and December, we saw catastrophic hurricanes, severe wildfires, devastating earthquakes, and horrific mass shootings. Our hearts are still with those impacted by these tragic events. Southwest Airlines serves many of the communities working to rebuild, and we consider these places home and their residents family. From shipping supplies to areas devastated by the hurricanes to providing flights to reunite separated families, Southwest stepped forward in multiple ways to lend a hand.

Southwest Employees have a reputation of providing support to their communities. Along with allowing Customers impacted by Hurricanes Harvey, Irma, and Maria to change existing reservations without penalty, Southwest operated more than 65 relief flights to help evacuate people. Throughout the year, Southwest partners with various disaster response organizations, and these partnerships

were quickly put into action after the storms. Southwest supported our nonprofit disaster relief partners with additional donations, tickets, and supplies, which were deployed for recovery efforts in Texas, Florida, and Puerto Rico. These groups included the American Red Cross, Team Rubicon, All Hands Volunteers, and Americares. Altogether, Southwest donated more than $600,000 to aid in relief efforts and recovery. Additionally, our Customers donated 232 million Rapid Rewards points to these partners.

Although the horrific shooting in Las Vegas did not have an operational impact on Southwest, Las Vegas is a community we have proudly served for 35 years. To help support those impacted, Southwest provided flights for family members and victims of the shooting. In appreciation of the heroic efforts and bravery of the Las Vegas first responders, Southwest donated a total of $35,000 to the University Medical Center Foundation at UMC Southern Nevada, Firefighters of Southern Nevada Burn Foundation, and the Friends of Las Vegas Metropolitan Police Department Foundation.

We are proud of our Employees and community partners for coming together to aid those affected.

As we continue to rebuild, our Heart will always be about giving back and empowering our People to support those in need. —Laurie Barnett, Communications & Outreach

PHOTOGRAPHY BY STEPHEN KELLER

In Sept. 2017, Southwest Airlines prepared to relaunch operations at Houston Hobby.

24 SOUTHWEST JANUARY 2018

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You Made Our Day WANT TO SHARE YOUR STORY? Have you witnessed an over-the-top act of Southwest Airlines Employee kindness?

Let us know at Southwest.com/ contact-us.

We are a military family and flew another airline from Ankara, Turkey, to Munich, then to D.C., and then to Atlanta. We were traveling with two dogs and had a lot of difficulty getting from D.C. to Atlanta; one of our dogs was sent to ATL before us as cargo. When we got to ATL, my husband and boys took our luggage and headed to get our SUV that was shipped earlier from Turkey. My daughter and I, along with our smaller dog, took a taxi to get our other dog out of cargo. We got Jack,

LEAN ON ME

Today, as a super nervous flyer, I experienced the worst turbulence of my life.

My husband, Jason, was across the aisle with our daughter, Kenley, sleeping in his lap. Flight attendant Javier Mercado Lopez noticed my distress and not only sat next to me, but also helped my baby and let me squeeze his arm while I cried on his shoulder. (Yes, I cried—it was that bad.) There are a lot of reasons why Southwest is my favorite, but Javier is now the greatest one. —Kristin Fawver

ILLUSTRATION BY LEVI HASTINGS

Dear Southwest,

our dog, and then found a patch of grass along the parking lot that separated the parking lot from the main street. We set up camp with the dogs’ kennels and their bag with food, water, and their dishes. After about 40 minutes in the heat and humidity, freight agent Larry Kirk walked across the parking lot to see if we were OK; he also brought us water.

It didn’t matter to him that we were not Southwest customers. He saw us out there in the heat and brought us some cold water because it was a decent thing to do. After my husband finally came to get us, I went back over to Southwest Cargo to thank him. We were almost at the end of a very long journey, and we were beat! We will never forget his act of kindness. —Janet Warnock

26 SOUTHWEST JANUARY 2018

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CAPTAIN POPPINS

I received a text message from a number I didn’t recognize with a picture of my children on their flight. I thought maybe it was a passenger letting them use their phone, but to my surprise, it was the captain of the flight! Captain Daniel Miller sent me photos, and I couldn’t have been more blessed to know my babies were safe. He contacted me not knowing how much this eased my mind to know they were safe. I want to give a shout-out to Southwest Airlines for hiring not just anyone to be part of their team, but individuals with compassion and love.

—Nicole White PART OF THE FAMILY

During a recent flight, I noticed that flight attendant Lisa Williams was especially pleasant and helpful. She came through the cabin extra times with drinks and snacks, and she always had a smile on her face. I commented, “You must be new?” She said, “No, I’ve been with the company nine years.” Later on, my wife asked her

about the complicated task of getting from the airport to Washington, D.C. Since we are in our seventies, she offered to drive us to the Metro stop.

Despite being up since 1 a.m., she waited while we retrieved our luggage. We had a very pleasant ride to the Red Line stop, and she would take no payment from us. It really feels like you are part of the family. Thanks, Lisa and Southwest! —Tim Chapman HONORING CHASE

What started as a simple “hello” from my son Blaize to Captain Bryan Patterson and First Officer Joel Schofield on our flight home to K.C. ended in an invite to the cockpit. The pilot asked what brought Blaize to D.C., so he told him about his brother Chase and that we were traveling to attend the T.A.P.S. Memorial Day event. The pilot began the flight with an announcement that he was dedicating Flight 1795 to the memory of Senior Airman Chase Gibson. Thank you, Southwest Airlines, for honoring Chase and for making Blaize’s day. —Sunny Klein

GO SPARTANS

I recently traveled from PHX to DAL for business, and when I picked up my bags in DAL, I discovered that my Michigan State Spartans luggage tag was gone. I figured it got lost due to normal handling, but I joked with my wife that likely it was stolen because an MSU tag has significant value. While on a trip the following month, I was contacted by my son in regards to a letter that had been sent to me from First Officer James Shomock. To my surprise, inside was my missing MSU luggage tag. First Officer Shomock had written a letter about him growing up in Michigan and included that he had visited the campus. This luggage tag could have understandably been discarded in a normal course of business, but it wasn’t. Thank you, Southwest, for employing such caring employees.

Thank you, First Officer Shomock, for your care and consideration in what might seem to be such an insignificant matter. Lastly, go Spartans!

—Steve Fullerton

“

We have a decades-long tradition of hosting and hiring students from San Diego State University. We see our partnership with SDSU as an investment in qualified, diverse, careerready talent. Students at SDSU possess the work ethic, knowledge, abilities and interpersonal skills to produce immediate results and value for our company.

”

LtoR: Byron Fisher (2015), Conner Howe (2016), Quassie Swan (2019), Frederick Pierce, IV (1984, B.S.; 1988, MBA)

— Frederick W. Pierce, IV President and CEO Pierce Education Properties

Career Services Visit studentaffairs.sdsu.edu/aha to learn more about hiring Aztecs.

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from the editor

MAKING NOTES

Trying to create something gives you big respect for creators.

Dear Reader, When I was in third grade, my teacher said I was talented in a way that sounded like an insult. “You have the gift of gab,” Mrs. Johnson said. She liked how, during my presentation on whales, I skillfully used the word “baleen” in a sentence.

I didn’t want the gift of gab. I wanted to paint murals on the sides of buildings, or invent things like my engineer dad, or write songs to perform in front of admiring crowds. But I couldn’t draw a straight line or handle a tool without harm to myself or others. I could hold a tune but doubted I could write one.

You know the old expression, “Give me a child until he is 7 and I will show you the man”? I was 9, a late bloomer.

Still, what I was at 9—or, rather, what I wasn’t—became what I’m not today.

Instead, this early awareness that I lacked the talents I admired most turned me into a huge fan of people who can paint, invent, or, especially, write songs.

30 Southwest january 2018

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The idea of trekking into nature and using its inspiration to come up with something amazing gives me a sweet yearning feeling that, well, I can’t wait to hear the song that Conner Youngblood created in the story on page 44.

When I told Mrs. Johnson I didn’t want the gift of gab, she said, “Well, maybe you can take your words and become a writer.” She suggested keeping a journal and writing about myself.

Having heard the phrase “you are what you eat,” I went home and wrote down what I had for lunch: a bologna sandwich.

I called my journal “Lunch,” and continue writing in it to this day. It’s not inventing or songwriting, but I’m grateful for those words. And for Mrs. Johnson.

Jay Heinrichs EDITORIAL DIRECTOR @JAYHEINRICHS

PHOTOGRAPHY BY TREVOR PAULHUS

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feedback

Talk to Us For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, visit Southwest.com/ contact-us.

letters@southwestmag.com facebook.com/ SouthwestMagazine @SouthwestTheMag #SouthwestMag @SouthwestMagazine #SouthwestMag

Read Eric’s story online at southwestmag.com/ bully-and-thebuddhist/.

A GOOD FIND

Eric Steuer’s story, “The Bully and the Buddhist” [November 2017], was well-written and brought me back 30 years. I, too, was a relatively shy kid who preferred a book over a basketball, and I feared the kids in my grade who were quintessential bullies. Except for a few times, I generally evaded them and mostly observed them. I have regrets about not standing up for kids who were bullied. At the time, I did not have the skill set or fortitude to intercede. Today, I try to make up for it when I see opportunities in my life to stand up for people. Eric also characterized the feelings of a child very well. As a parent of a 9- and 11-year-old, I have to remember that the issues that cause anxiety for my kids may seem trivial or small to me (since I have 43 years of context), but they are significant for them in this moment. To Eric’s point about his son, Franklin, we all would like our children to have the tools to stand up for themselves. Harder yet, we need our kids to also stand up for others.

Good work, Eric.

Jay Karen CHARLESTON, SOUTH CAROLINA

/ What we love about our best stories in this magazine is the wisdom that comes back at us. Like yours, Jay.

Pat Miller WAUWATOSA, WISCONSIN

/ Thanks, Pat. For

those who aren’t familiar with Longform: It collects the best long-form nonfiction reads at longform.org.

PHOTOGRAPHY BY DESIREE ESPADA (MAGAZINE)

Dear Editor,

Longform shared Eric Steuer’s story about talking with his childhood bully. It was very touching, as I had many similar experiences growing up. I thought for a minute on what amazing, brilliant compliment I could pay him, but couldn’t think of anything better than this: I could relate to every word, and it really, really made me feel something. How many times does a story you find on Twitter do that?

Rarely.

32 Southwest january 2018

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PLAY Number

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PHOTOGRAPHY BY MAKIDOTVN/ISTOCK

of us keep our New Year’s resolutions.

Sorry to ring in 2018 with such dreary news, but according to a survey conducted by Statistic Brain, only a fraction of us feel successful in meeting the goals we make when the calendar resets.

“We try to be superhuman, and when we’re not, we think we’re subhuman,” says Joseph Ferrari, a social community psychologist at DePaul University. “With your resolution, focus on interim goals: What do you hope to achieve by March? Make it attainable, and post it. Go on social media and tell people what you’re hoping to do.”

The good news is that 58 percent of us do stick to our guns through January. And if you don’t make it through the next 11 months, well, there’s always next year.

CALLING CUPID The survey also found that 4 percent of respondents resolved to find the loves of their lives in 2017. Here’s hoping wedding bells are ringing in 2018.

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Locals love the Lumberjack: a ham, bacon, egg, and cheese combo topped with béchamel sauce.

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Whisk marries creative ingredients like cantaloupe, prosciutto, and hazelnuts, drizzled with a balsamic glaze.

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Sundry and Vice’s concoction gives carrot juice a jump.

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Kids get sick. The dog needs to go to the vet. So you missed a workout day. And then another. And after a few weeks your new year’s resolution to lose weight, or get toned, or fit into your skinny pants fizzles out. Just like 92% of new year’s resolutions made by Americans.

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WORK Number

74%

of recruiters don’t consider cover letters important when hiring an applicant.

PHOTOGRAPHY BY ANN CUTTING

To whom it may concern: A survey conducted by Jobvite has brought to our attention that the people hiring us think cover letters are obsolete. According to Rachel Bitte, Jobvite’s chief people officer, that’s because recruiters are dealing with more applicants than ever and a faster hiring process. But even without a cover letter, standing out is still possible.

“Smart applicants can get across the same message through thoughtful curation of their social media pages,” she says. “Recruiters are going to check your profiles, from LinkedIn to Instagram. But they aren’t looking for embarrassing or disqualifying photos; they want to know if you’ll make for a good culture fit.” Get the picture?

SKIPPING STEPS The survey found that 47 percent of applicants didn’t submit a cover letter with their current or most recent job application. january 2018 southwest 39

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12/5/17 2:02 PM

WORK Takeaway

The Broad’s upcoming exhibition, Jasper Johns: ‘Something Resembling Truth,’ opens Feb. 10 in Los Angeles.

OUT TAKES ON VIEW We have two plateglass windows that allow visitors to look directly into where we store paintings.

The beauty of that is if there’s a loan going out or restoration work going on, that’s all on display.

Less is more when engaging an audience, says The Broad’s founding director.

We’ve tried to redefine what a museum is, especially a contemporary art museum in the 21st century, and it comes back to transparency. It’s about creating a welcoming environment by having as few barriers as possible. For example, we don’t have a desk in the lobby where people line up to get a ticket. Our visitor services staff uses mobile devices so they’re free to interact with the public in a very direct way. We train them for

almost 50 hours before they go onto the floor, so they’re educators as well as guards of the collection. Say a visitor is lost in the moment and they reach out to touch an artwork. Instead of scolding the visitor, our staff turns these moments into a recognition of interest. I think that’s part of our success: We emphasize human interaction. Visitors should come here and get a sense that their curiosity is going to be stimulated and satisfied.

ARTFUL JOURNEY The public is often surprised at the logistics that take place behind the scenes.

My friends and family enjoy my stories about the trials of shipping artwork and what it’s like to be a courier on a cargo jet.

PHOTOGRAPHY BY ADRIAN GAUT

Joanne Heyler

CUR ATOR’S PICK Roy Lichtenstein’s paintings, found in our third-floor galleries, are an encapsulation of his career in the 1960s, when he emerged onto the pop art scene and helped define it.

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WORK Solution

Daniel’s new book hits shelves Jan. 9.

in the morning. But when it comes to brainstorming, it’s the opposite. It’s better to brainstorm in your off-peak time because you’re less vigilant and not as good at keeping out distractions—which can lead to being more openminded and more creative. The sweet spot is in the late afternoon, around 4 p.m.”

Time It Right

Mood and daily routine play a crucial role in decision-making, says expert Daniel Pink.

How does timing affect your career, say, when asking for a promotion?

“If you want something or you’re making an ask, then you should have the conversation earlier in the day or after your boss has taken a break,” says Daniel Pink, author of When: The Scientific Secrets of Perfect Timing. “Similarly, you’re better off asking on a Monday versus a Thursday, or after your boss comes back from vacation. The reason is that, in general, most people’s mood is better in the morning, earlier in the week, or after a break.”

When’s the best time to hold a brainstorming session?

“Research shows that for headsdown, analytic-type work it’s better to do that during your peak period, which, for most of us, is

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What if you don’t have control over your schedule?

“You still need to be aware of your optimal and suboptimal times.

Let’s say you’re a night owl—one out of every five people are—and you have to be at work at 8 a.m.

You can take some preventative measures, like making your to-do list in the evening when you’re more alert, or if you have an early meeting with your boss, go for a 10-minute walk outside beforehand. Research also shows that doing something good for someone else, like offering to help carry something or buying a colleague coffee, can boost your mood. When you do have time protected during your peak, don’t fritter it away on emails.”

It’s never a good time to give bad news, but can better positioning help?

“Before writing the book, my instinct had been to give the good news first, but if you ask people what they want to hear, four out of five people say they want the bad news first, then the good news. If given a choice, humans prefer endings that elevate.”

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Picture This in a Song

Take a musician, drop him in the middle of nowhere, and see what happens. Inside one group’s plan to remind America of its greatest resource: itself.

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The ducks take flight in front of our buzzing airboat, one by one, pattering their webbed feet across the flat water as if it were a runway, until thousands of them lift into the October morning sky. At least one type of bird has a different approach.

These are grebes, which are kind of like ducks but not exactly like ducks because they have lobed toes, and the kind we’re seeing is the western grebe. A few of them make a half-hearted effort to fly away from our boat—flap-flap-flap, flap-flap-flap—before saying to heck with all this noise and diving below the surface—kerplunk.

A thing that happens when you spend

time with ducks is that some duck-loving person, probably a guy named Bob, will eventually ask you if you have a favorite duck, and if you were to make me choose one duck-like bird to have from this day forward, I’d probably say the western grebe. It has kind of a Zorro look, with a pale neck and a black streak that wraps from its eyes around its head like a mask.

My companion on the trip, a gentle singer-songwriter from Nashville named Conner Youngblood, also is a fan of grebes.

But after spending five days with Conner at Utah's Bear River Migratory Bird Refuge, I feel informed enough to tell you that he probably likes the American avocet better. We’ll get to them later.

Conner’s music and wildlife refuges make good companions. His voice sounds

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PHOTOGRAPHY BY MALLARDG500/GETTY IMAGES (GREBES)

like a soft breeze, and he surrounds those vocals with a world of instruments, floating from banjo to harp to soft synths to a trumpet sound he makes with his mouth.

His range has helped him build a devoted online audience, and he’s recorded with Linkin Park and toured in Europe. He’s finishing up his debut album with the label Counter Records, due out this year.

He’s here on Bear River chasing waterfowl and inspiration for a song about nature, which may or may not complete the new album. A nonprofit called Sustain Music & Nature arranged the trip through its Songscapes program. The idea is simple: A musician goes to a public land for four or five days, and then writes a song about the experience. A videographer films the trip and puts together a music video. The hope

is that the songs will inspire a new generation of public land stewards in an era when nature and stewardship are hard to squeeze in, what with all the time it takes to gaze into phones.

The 28-year-old doesn’t fit most of the stereotypes of his generation. You could say he’s more of a diving duck than a flying duck. He’s brilliant, a Yale graduate who approaches every conversation with more questions than answers. His phone is a flip phone, and he rarely turns it on.

He takes pictures with disposable 35 mm cameras.

His Instagram feed is filled with shots from those

/Western

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A bird refuge is full of catchy lyrics, with fresh phrases and consonant sounds and multi-syllable words flying around. cameras, all posted several days after he’s had time to develop them and consider the moment.

“When you use film, you’re always excited to see what you get back,” he says.

“It’s like always getting a present.”

On his recent fall tour, he took those cameras to places such as Yellowstone National Park, Theodore Roosevelt National Park, and Craters of the Moon National Monument. He stops at public lands whenever he can. Once, he passed by Badlands National Park in South Dakota.

Afterward he checked into his hotel and searched through Google Images of the park. He couldn’t believe what he’d missed.

“I thought I didn’t have enough time to stop,” he says, repeating a line we’ve all said, “and when I looked it up and saw how beautiful it was, I felt this regret.”

He wrote a song, “The Badlands,” about that lost opportunity. He went back to the park for the music video. In it, there’s a short clip of a rabbit running into a hole and another of a deer prancing off. Someone at Nike saw the video and purchased those shots for a LeBron James ad.

Things break that way for people who pay attention to things the rest of us miss, and in this world of distractions, Conner treats paying attention as a job. In the four nights we room together in a bunkhouse with no internet, he is the only person who never turns on his cell phone.

He keeps things grounded during a production process that doesn’t always feel natural. During the trip, a reporter from the local public radio station drops by for

a day. A photographer comes for another two, along with an art director and an assistant. The videographer, a young man named Tazer, shadows Conner the entire time, often asking him to stage scenes. At one point Tazer asks Conner to sit in a dining-room chair in shallow water at sunset, because what’s more natural than that?

Betsy Mortensen and Harrison Goodale spend two days here. They’re the

/Salicornia

succulents thrive in the Great Salt Lake region due to their ability to grow in salty soil.

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co-founders of Sustain Music & Nature.

She has a background in conservation biology and he’s a musician, and they figured they could put their skills together. Conner’s trip to Utah is the fourth Songscape experience. Videos and songs for the first three have already been released.

“We want this to be a song that the band would play at a show,” Goodale says.

“That’s what’s going to draw in people. If

a band that you really love just came out with a song that was like, ‘We love birds,’ you’d be like, ‘What is going on?’ It can’t just be a token song for the refuge.”

Within the first few minutes of dropping our bags in the bunkhouse, I’m reasonably certain Conner won’t let that happen. He picks up a book about birds and starts studying.

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make in writing,” he says. “I don’t know.

How do you read bird? I wonder who decides how to spell these out.”

His curiosity shines through in his music. He can play 20 instruments. “But only about seven or eight really well,” he says. Many of his songs are about nature, including the brisk narrative “The Birds of Finland,” which traces a year through birdsongs and reminds the listener not to let seasons slip away.

So here he comes again, watching and listening to birds, waiting for them to reveal to him a song.

REMEMBER OUR DUCK-LOVING friend Bob? He’s Bob Barrett, the refuge manager for Bear River. He’s friendly and curlyhaired, and has a sandy beard. He has two kids, and Bob loves birds. A lot.

On our first morning on the refuge, we hop in a van for a tour with Bob. Almost immediately, he beeps the horn at a ring-necked pheasant in the road. Bob laughs a big laugh as it runs off. He’s asked us to try and count at least 20 individual types of birds on the trip.

“That’s one!” he says of the pheasant.

/American

avocets spend their days wading in the shallow edges of Bear River.

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Within minutes, we’re checking off more. White-faced ibises and red-winged blackbirds and great blue herons; coots and killdeer and pelicans; American wigeons and American avocets and Canada geese (don’t you dare call them “Canadian”). And over there’s a ruddy duck.

“Those are my favorite ducks,” Bob says.

And over there, “A huge flock of canvasbacks! White with red heads! Wow!” He explains that the cinnamon teal ducks are interesting because they’re among the first to migrate. Predators in these parts are few—raccoons and skunks that prey on eggs, and maybe the occasional coyote that preys on raccoons and skunks. The biggest problem is invasive

plants. There are Russian olive trees; they don’t belong here. Neither do the salt cedars. But the worst are the phragmites, 6- or 7-foot tall plants with long reeds for stems and fluffy tops like a brush.

Louise Brown, a master naturalist with the refuge, and her husband, Steve, can take a good set of binoculars and identify just about every living thing on the refuge.

Louise can speak bird, too. When she sees a killdeer, she rings out, “Kill-DEEE, kill-DEEE, kill-DEEE!” Conner smiles when he hears that, and he scribbles something in a notebook he carries with him. He takes notes throughout the trip, keeping a list of words that might help build a line in the january 2018 Southwest 51

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song. A bird refuge is full of catchy lyrics, with fresh phrases and consonant sounds and multi-syllable words flying around.

“Are those shovelers?” he asks, pen in his hand. They are.

About halfway out into the 80,000-acre refuge, Bob explains something that will stick with Conner. He points out a flock of American avocets. They’re string-legged shorebirds with beaks that turn up at the end so that they can scoop up food. They move in a group, a whole flock, walking across the water, kicking up insects for the next bird in the line to eat.

“One thing about nature is cause and effect,” Bob says. “Everything has a reason.”

Conner fixes his eyes to this flock. Later he’ll tell me that he loves how they move together, almost as a unit, as they walk through the water, each one stirring up food for the bird behind it.

“But then,” he wonders, “does the one in the front get nothing?”

LATER THAT EVENING, sitting on a rock at 9,300 feet, well above most of the birds he’s come here to witness, Conner plucks at the cold steel of his banjo strings.

We’re watching the sun set over the valley below. The refuge fans out in front of us, all patches of water and marsh. To get here from there took about 90 minutes, and at times I wasn’t sure whether we’d make it. An intern from the refuge, Nina, drove. Dune buggies passed us, one with a dead goat tied to the back of it. During some of the more treacherous curves, as our tires inched closer to the edge and a long tumble into the valley below, my hands got damp and I gripped my knee.

Conner fell asleep. When a bump jolted him awake, he muttered something about Bonnaroo, the well-known music festival in Tennessee. “Sorry, I guess I was dreaming,” he said. Conner doesn’t drink, not because he’s sworn it off or anything, but because it hurts his voice. He doesn’t smoke. Best I can tell he runs the same speed—chill—all the time.

“You’re the only person I know who could sleep on a drive like that,” I tell him when we reach an overlook near the top of Willard Peak.

“Was dreaming about music,” he says.

He doesn’t know which instruments he’ll use for the Songscape song yet, but for some reason he can’t get “You’re a Big Girl Now” out of his head. It’s a 1975 Bob Dylan song about a lovesick person, and it includes several lines about birds. But Conner says the sound is what keeps coming to his mind: Dylan has a version of the song in which an acoustic guitar moves in a slow tempo across the words, until a harmonica slides in at the end.

He sits on the rock with his banjo and looks out. A cold front came through last night, bringing the season’s first snowcap.

“Hurts,” he says after plucking a few notes. It’s the only time during the entire trip that I hear him complain.

Each spring in northern Utah, the snow on top of the Wasatch Mountains melts and spills down the faces of the hills. Much

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Bob Barrett/ leads a lesson on the ornithological wonders of the refuge.

of that water flows into the Bear River, the largest river in the Western Hemisphere that doesn’t flow into an ocean. The river drops into the Great Salt Lake, the largest saltwater lake in the Western Hemisphere.

Because the Great Salt Lake is a terminal lake—meaning the water flowing from the river has nowhere to go—much of the water evaporates in the summer, leaving only the salt. And then, of course, fresh water comes back down again in winter as snow.

The Bear River Migratory Bird Refuge runs alongside the town of Brigham City, which sits at the base of the western face of the Wasatch Range and about 10 miles north of the mouth of the lake. The mountains take on a red shade and loom over the town. About 15,000 years ago, this entire region was underwater as part of Lake Bonneville. The waters receded over time, leaving what we now know as the Great Salt Lake, but Bonneville’s water level is still apparent if you look at the mountain range—a smooth ridge runs horizontally across the mountains’ midsection.

Conner notes the flood in his book.

Eventually, he’ll draft a potential first line for the song: “Flood come and go.”

All that history can’t come close to telling the story of this sunset. Neither can photographs from Conner’s disposable cameras or any scene in a music video.

Some things, you have to see, feel, hear, and smell for yourself. Taste, too.

Conner hops down from the rock and reaches toward the earth for two fingers of snow and drops them on his tongue.

JUST THREE DAYS later, on the last full day of our trip, the air is warm again. Conner finally has time to do something he’s talked about doing all week: fishing.

We head to Walmart to get a pair of three-day Utah fishing licenses.

We’d been living in the same house several nights by this point. We’ve watched a movie each night, pulling one from the stack he checked out from the library. The film on the first night was the sci-fi movie CONTINUED ON PAGE 65

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A community of mentors propelled one pupil from a humble Alabama home to the White House.

The Education of Eric Motley

Eric Motley has lived the American dream, in part because so many people dreamed it for him. The first member of his family to go to college, he graduated from Samford University in Alabama, went on to receive a Ph.D. from the University of St. Andrews in Scotland, and then became the youngest appointee in President George W. Bush’s White House. Today, he’s an executive vice president of Washington, D.C.’s Aspen Institute, an organization that brings together diverse leaders in an effort to solve critical problems in society. But none of those achievements would have been thinkable if not for the love and guidance Motley received from his caregiver grandparents (“Mama” and “Daddy”) and countless members of his neighborhood, Madison Park, a tight-knit enclave of Montgomery, Alabama, that was founded in 1880 by freed slaves. His new memoir, Madison Park: A Place of Hope, is a valentine to the place and the people who shaped him—and the true meaning of community.

These passages focus on pivotal moments in Motley’s education and reveal what can happen when, as Motley says, people decide to be responsible for one another.

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The November afternoon that I brought home a letter from my first grade teacher,

Mrs. Heikamp, Mama was so alarmed she immediately called Aunt Shine.

“We’ve got a problem,” Aunt Shine agreed.

She hung up the phone, came to our house, and delivered a stern lecture to me about my “unacceptable” performance. The idea was woven into our everyday conversation: “Is that going to help you prepare for college . . .” With so much reinforcement, I couldn’t help but make this my overriding goal. Everyone in Madison Park knew of the Motleys’ dream for their little boy—and my plan to fulfill it.

In church the next Sunday, Aunt Shine suddenly stood, asked the pastor for permission to speak, and announced: “Brothers and Sisters, we have a serious problem. Little Eric Motley has been moved from the Rabbits to the Turtles. Any books you’ve finished reading, please bring by George and Mossy’s house. Little Eric doesn’t have a library, and he needs to practice.”

Everyone turned to look at me. I was mortified by the unwanted attention. But within a few hours, community folks started dropping by until soon our porch looked as if we were having a paper drive. There were 1945 Life magazines and a few way-back issues of Jet bundled together. I had Encyclopedia

PHOTOGRAPHY COURTESY OF ERIC L. MOTLEY (PREVIOUS SPREAD AND CLASS PHOTO)

Eric Motley (top, second from left) in his Head Start class.

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PHOTOGRAPHY COURTESY OF THE GEORGE W. BUSH PRESIDENTIAL LIBRARY

Britannica, Volume “L,” 1932 edition, and a Farmer’s Almanac predicting the weather for each day of 1948. Someone brought a dilapidated volume of Gwendolyn Brooks’ poetry. Talk about eclectic.

Learning was taken seriously in Madison Park. Too many older citizens had been denied a formal education and exposure to the arts and ideas. Perfect attendance in school was expected. When the Madison Park School was functioning, the teachers, who were neighbors and fellow parishioners, were a part of the community and enjoyed a relationship socially and civically with parents. And Mama and Daddy exhibited a far greater level of engagement with my academic performance than most.

With my low marks in reading identified and books and periodicals at hand, Aunt Shine mobilized a volunteer corps of six ladies, all of whom had been retired from teaching for 15 to 20 years. A rotating team of two came by our house every afternoon to coach, drill, and encourage me. They didn’t stop at reading. They must have figured while they were at it, why not tutor me in math too?

A couple of months in, Mrs. Frankie Lee Winston recognized that if I were falling behind in my studies, there had to be other kids in the community as bad off—or worse—than me. With a few small donations from townspeople to buy workbooks, flash cards, and other materials, they started a community-wide tutorial program in our church to lift up Madison Park’s children. Every weekday from 4 to 5 o’clock in the afternoon for more than two years, about 60 boys and girls from different churches came to sit at the elbows of the volunteer staff.

Those ladies knew the benefits: a generation of children elevated out of their circumstances.

I

didn’t simply “grow up.” I was raised. Mama and Daddy had little money but enormous influence. They possessed in abundance all the things that count— optimism, integrity, patriotism, common sense, faith in God, respect for others, and a strong work ethic—and passed those on to me. My grandparents were smart enough not to spoil me, wise enough to indulge my love of books, kind enough to chauffeur me to debates and speech contests, devout enough to get me to Sunday school, and inspirational enough not to allow me to become an angry young man.

Mama was disciplined and extended this to those around her. She governed the affairs of the house with a strong hand, and we obediently obliged. I was expected to make my bed as soon as I got out of it, to dress for the day before interacting with others, to be fully dressed at all meals, to habitually reserve a half-hour of quiet for prayer and reflection, and to consistently err on the side of formality rather than familiarity.

Mama saw to it that any tendency on my part to be lazy, slothful, grungy, or rebellious was never given oxygen. My grandparents imprinted on me a love of order and routine. From them I learned that the way one starts the day largely dictates how it will unfold. A core tenet of the Motley household was that to rise early was to embrace the newness of the morning, with all of its promise and opportunities, before others started to create noise.

Sociologists debate the importance of nature versus nurture in childrearing. I would cast my lot with nurture.

Whatever my birth parents bequeathed to me biologically has paled beside the years of intense yet patient rearing

In Inthe theOval oval Offi office with President Bush in 2001.

that my grandparents invested in me. They imparted an inheritance beyond all estimation and far beyond all deserving. And they had an entire community that helped.

Until junior high, I’d had a flock of hardworking teachers, yet until I met Susan Mayes, I hadn’t encountered the one who would change my life. She took me on as a special project in her speech class. Mrs. Mayes required us to deliver a “demonstration speech” at the beginning of each semester explaining how something was made or operated. I demonstrated the art of making a straw broom, as I had often seen Mama do. I showed how she cut the straw, firmly braiding and tying thin wire and widely cut ribbons to make individual stalks of straw strong and unified.

I received an A and offered Mrs. Mayes the broom. I was beginning to understand how much a good orator could achieve. Knowing I would need scholarships for college, Mrs. Mayes helped me enter every speech competition possible during seventh and eighth grades. My teacher, who was white, drove me around as though we were reversing the roles in Driving Miss Daisy, although I sat in the passenger seat next to her, not the backseat. january 2018 southwest 59

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Almost every Saturday, she would pick me up in her green Mercedes and then glide down country roads to competitions.

Mrs. Mayes had a way of demanding the best, and with her help, we won almost every time.

Only as an adult have I realized what she imparted to me, that tall, skinny black kid with untested hopes: her confidence, a sense of worthiness, her standard of excellence and expectation that I would

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benefit from competing with others as ambitious as I. She did it for no extra pay and no personal gain.

Twenty-nine years later we remain friends. Someone once said that good teachers are with us for a lifetime; certainly the lessons they teach us are, and in some instances the teachers are as well.

T

wo weeks before Christmas and one week before my 12th birthday, an

unfamiliar knock at the door interrupted our quiet evening. A young man stood at the screen. Daddy invited the stranger in and led him to a chair by the open fire.

The stranger revealed that he was a college student who’d traveled almost two hours from the University of Alabama in Tuscaloosa, selling books to finance his education.

“Is this your son, sir?” he asked.

“This is our grandson. We’re raising him,” Mama and Daddy replied in unison.

“Well, I hope he likes school, because I have a lot of books that can help him with his studies. I’m selling a lot of encyclopedias and dictionaries this Christmas.” Mama confidently told him our home already had a dictionary, though she didn’t tell him it was two decades old. We didn’t have a full set of encyclopedias, only random volumes.

“What else is in your bag?”

Daddy asked.

“Well, sir, I also have a book of knowledge,” the stranger replied, as if saving the best for last. He artfully pulled from his bag a large red leather book, embossed with gold letters and decorated with speckled leaves.

“Knowledge?” I asked, moving closer to inspect this treasure.

“Yes, the Basic Knowledge is kind of like having 20 encyclopedias in one book. It covers everything you want to know about the world—American history, science, technology, art, and music.”

“The whole world in that one book?” Daddy asked.

“Yes, sir,” came the response.

“You want to look at it?”

I reached my hands out and reverently held the book up to the light. Its red-leather binding felt sacred. I’d never seen such a book—so full of facts.

“How much does a book like that cost?” Daddy asked.

As though apologetic, the man said in a low but firm voice, “$60.”

I was stunned. Sixty dollars was a lot in our household, especially

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so close to Christmas, when gifts had been purchased. Mama motioned to Daddy to follow her into the kitchen.

Moments passed with hushed whispers. Then my grandparents returned. Daddy reached into his pocket and carefully counted out two $20s, two $5s, and one $10.

Mama held in her wrinkled hands all the knowledge of the world. “A gift for you, dear Eric,” she said. “Now the future is yours.”

T

o feed my appetite for knowledge, Daddy began driving me to the city every week to check out books from the library—a simple act that changed my life. The 50-minute round trip provided a refuge and bound us more closely. We sometimes drove past the Dexter Avenue Baptist Church, where the Reverend Dr. Martin Luther King Jr. had once been pastor, and the spot where Mrs. Rosa Parks refused to move

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to the back of the bus.

Daddy never talked much about that, or about his role ferrying bus boycotters to and from the city for 381 consecutive days, but he called them “our heroes” who, despite being ordinary people, found the strength to be courageous.

Daddy kept the faith despite the prejudice he had encountered. He seemed never to divide the world into black and white—good and bad—his conscience was too large, his heart too generous.

By my childish standards, the old Montgomery Public Library downtown rivaled the great Library of Alexandria. It was a magnificent cathedral of information. I never knew what unusual fact, what teasing photograph, whose quaint story I might stumble onto. I’d begin in the poetry section and select armloads of books, often to the librarians’ whispers: “There’s the Motley boy.”

They knew I had a mental map of the shelves.

One Saturday, after rambling about, I found my way back to my table on the main floor. My eyes were drawn from the page to an older, fragile-looking white man at a table across from me. He was in a wheelchair, with a black attendant at his side. He moved delicately.

With bright, piercing eyes hooded by heavy brows, he struck me as a man bearing heavy burdens.

I returned to reading. But sneaking a glance now and then, I’d find Wheelchair Man flipping pages casually. Our eyes met awkwardly several times. I knew him from somewhere! Once, nodding, as if to say, “Good day,” he seemed as curious about me as I was about him. As closing time approached, a silence added a reverential quality to the nonverbal rapport that had developed between the Wheelchair Man and me. Suddenly I knew.

As I gathered my books and walked to the circulation desk, we nodded—a parting benediction. I was so eager to tell Daddy, I took the stairs two at a time,

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and headed to the car, where he’d been waiting for two hours. I opened the door to his usual questions—“What have you been up to in there? Find any good books today? Any Robert Frost?”

“Yes, sir,” I answered.

I laid my satchel on the rear seat and blurted out, “You’ll never guess who was in the library; who kept looking at me today.” Daddy managed a dramatic pause before asking, “Someone special?”

“Yes, sir,” I said emphatically. “It was Governor George Wallace!”

“Do you mean the George Wallace?” he asked. “Isn’t that something? You just came face to face with one of the most notorious former segregationists in the country.

“Some people believe he learned that he had to get the support of black voters to win elections,” Daddy said. “But I think he changed his mind about black people after a gunman tried to assassinate him in 1972 ... It put him in a wheelchair for the rest of his life and made him understand suffering for the first time.

“Do you realize,” Daddy asked, 9:23 AM “that if you’d been born 10 years earlier, at the start of Wallace’s first term, you wouldn’t even be allowed in this library? Now, you can sit at the same table with him.

Sometimes justice comes slowly, but it always comes.”

Deep within Daddy was this abiding conviction that we are saved by hope. He didn’t erupt into a diatribe about a former segregationist or gloat over the fact that Wallace came to suffer. Instead, he used the occasion to celebrate the fact that now I could freely use the same library from which Wallace would have banned me.

As I came to adopt that same hope, my grandparents’ dream for me to go to college became my mission.

Please call us 503-644-2290, visit us at www.e-bi.com, or email us: info@e-bi.com 15244 NW Greenbrier Parkway, Beaverton, OR 97006

Taken from Madison Park by Eric L. Motley, copyright © 2017 by Eric L. Motley. Used by permission of Zondervan, zondervan.com.

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PICTURE THIS IN A SONG, CONTINUED FROM PAGE 54

Super 8, the second was the ’90s teen flick 10 Things I Hate About You, and the third was a grim showing of the film adaptation of Cormac McCarthy’s book The Road.

After each movie, Conner questioned the ending, wondering how the story would’ve been different if, say, we never saw the alien, or the guy never got the girl, or if the kid hadn’t made it … or had made it … or, gosh, what the heck happened to the kid?

Conner would think about it overnight, wake up the next day, and have more questions as he poured his morning bowl of Froot Loops. He loves candy, too—Skittles and sour snakes and such. And he loved to talk about his sisters, all five of them.

My point is, I know Conner Youngblood pretty well by the time we enter the hunting and fishing section of the Walmart.

But when he signs the papers for his fishing license, I learn I don’t even know his first name: Kneeland.

That night, I search online for Kneeland Youngblood and up pops a story about his father, also named Kneeland, who just happens to be one of the most prominent businessmen in Dallas. Two generations before him, Kneeland’s grandfather (Conner’s great-grandfather), Beadie Conner, was turned away from the gates of Princeton in the 1920s because he was black.

Decades later, Kneeland enrolled at Princeton and was determined to not let his family down. He didn’t do drugs, didn’t smoke, and pursued a career in medicine as an ER doctor. He was good at that career, and good at many other things, too.

He helped raise money for Ann Richards during her winning run for Texas governor in 1990, and she later appointed him to her tax reform committee. Kneeland left medicine in 1998 and co-founded Pharos, a private equity management firm.

Still, until recently, Conner’s dad was fairly private about his work. That changed after he turned 60 and realized that the story of a black man becoming one of the most successful people in the country might help others. A couple of years ago, Kneeland returned to Princeton and had

the parking lot near the gates turned into a plaza in honor of Beadie Conner.

That’s the story behind the family name Kneeland Conner Youngblood writes on that fishing license, just before he grabs a tub of giant worms from the fridge.

We don’t catch anything over the last two days, but we talk a good bit about family. He only recently realized just how impressive his dad is. The week before this trip to Utah, he says, he saw him speak for the first time at Fisk University in Nashville, the school Beadie Conner attended after being turned away from Princeton.

Conner and Kneeland got to visit the president’s office and see some of Beadie’s old report cards.

“None of my fans know about that side of my story,” Conner says. “To them I’m just Conner Youngblood the musician. …

But in terms of my life, you’re always looking up to your parents. It’s not competitive

Visit sustain / musicand nature.org to listen to the song Conner composed while in Bear River.

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as much as it’s a team, and you want to produce. I think they enjoy what I’m doing more than I do.”

His mom was actually the one who instilled the love for nature in her kids. Sharon is a board member for the World Wildlife Fund, and was always the one who helped with science projects, or let them play with dry ice.

Conner started playing the banjo at 13 or 14 and picked up other instruments soon after. He recorded his first songs during the summer before college, and several more during that first year at Yale.

He was an American studies major,

“

What we lacked in experience, we made up for with an entrepreneurial spirit to fulfill a growing need in our community.

”

Franchisees Meagan and Brian Van Dyck with their family

but by 2010 a few songs started to get shared online, and soon, “I was becoming a musician without realizing it.”

He graduated from Yale in 2012, moved to Nashville, and has been gaining popularity since then. Most of his songs are about places and experiences. He’s stayed away from relationships until he started work on the new album.

Even there, it won’t be a standard boy-meets-girl story. Instead, he may write about the young woman he saw standing alone on a hill in the distance when he was at Craters of the Moon last year. “I still wonder about her,” he says. Or maybe /Conner, with he’ll write about Steve and the young couple Louise Brown we saw sitting next to dirt bikes on the top of the mountain on our trip.

He wants to tell stories we’ve all heard before in his

own way.

“It’s been a long process but very natural at the same time,” he says of his career. “Every time I’ve done something that I thought was good, usually people respond.

I’ve seen better songs create better opportunities.”

THE MOSQUITOES are out as we take one final drive through the refuge on the last night. They’re swarming and biting and flying into the car windows. This is when the videographer wants to shoot Conner in the chair in the water. Conner swats and swats, but eventually they get the take they want.

Back in the car, Nina, the intern, rolls down the windows and floors the gas pedal in hopes that the mosquitoes will blow out. When we’re about 3 miles from the bunkhouse, she looks in the rearview mirror and says, “Oh, my God.” We all turn around and see deep reds and pinks streaking across

They did all their homework Meagan worked in human resources.

Brian worked as an oil and gas drilling consultant overseeing drilling locations in Texas. Between the two of them, neither of the Van Dycks had a résumé of expertise in the field of educational child care. Nor did they have entrepreneurial experience running an independently owned and operated business. But what they lacked in experience, they made up for with a zealous spirit and in doing all their homework to fulfill a growing need in their community.

With highlighters and post-it notes in hand, Meagan read the 222-page Texas state child care standards… four times.

“I’m a rule follower,” said Meagan. “So I wanted to know the state regulations in our industry so we could exceed expectations. Some might be surprised to know we’re self-taught, but if you judged a book by its cover, you’d think we know exactly what we’re doing, because we do. Because we did all our homework, we have confidence parents are looking for.”

The couple researched seven different franchise concepts over six months before deciding to open a school with Kiddie Academy. Kiddie Academy is a professional, award-winning and accredited child care company, and the franchisor also met a personal standard: the organization aligned with Meagan and Brian’s values, ethics and commitment to their community.

The Van Dyck’s chose to build their community in a “small, big town” near Texas A&M University at the Kiddie Academy of College Station. Meagan and Brian were aware of the challenges of venturing into an unknown-for-them industry, but knew they would succeed with the support of Kiddie Academy, their experienced and knowledgeable franchisor. Brian says parents often tell them, “this is where y’all belong.”

Learn about Kiddie Academy at www.FranchiseKA.com or by calling 410-777-5352.

WIT H KID D IE AC A D EMY, YO U D O N ’ T HAVE TO CO MPRO MISE.

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the sky above the mountains. Conner asks Nina to stop. He grabs his disposable camera and his fishing pole. The videographer follows, but this time, the scene is all Conner doing what he wants to do.

He tosses a few casts and looks out at the sunset. Ducks are making their last flights of the day.

No matter how many times I’ve seen the sun drop away, it always amazes me that this is how a busy day ends. Here, the final call is the quack from a duck before a long night, or the distant sound of a boat engine racing toward a trailer to go home, and then darkness silences their worlds until tomorrow, whatever that brings.

As we walk to the car I start to get excited about those tomorrows, excited to see what Conner says about this trip in his song, which is scheduled to be released Jan. 1, the same day this story is published.

It’s exciting, because when we disconnect and go out to places like this, these precious public lands, we experience them in a way that’s all our own. And after spending this time with Conner and these ducks and mosquitoes and sunsets, I feel informed enough to tell you that he’s one of those people who can witness the same scene you witness, but still make you eager to see what he saw.

We head back to the bunkhouse. One more movie before we go: Black Swan, the story of a ballerina, played by Natalie Portman.

After it’s over, the musician on the couch asks questions just like he always does. But this time, he solves the first rather quickly: During the final scene, Portman’s character wears makeup—her neck is white and she has a streak of black that wraps from her eyes around her head.

“She’s not a swan,” Conner says, laughing. “She’s a grebe. No, wait.

She’s a western grebe.”

Michael Graff is a writer and editor in Charlotte. Reach him at michaelngraff@gmail.com.

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S P I R I T OF

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JACKSONVILLE

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SPECIAL ADVERTISING SECTION SPIRIT OF JACKSONVILLE

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SPIRIT OF JACKSONVILLE SPECIAL ADVERTISING SECTION

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SPECIAL ADVERTISING SECTION SPIRIT OF JACKSONVILLE

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ALL THAT JAZZ

This Memorial Day weekend, experience one of the largest free jazz festivals in the country. Spread over 15 downtown blocks along the St. Johns River, the Jacksonville Jazz Festival offers a mix of rising talent and Grammy Award winners. Past lineups have included legends like Miles Davis and Dizzy Gillespie, as well as contemporary artists like Jon Batiste.

On May 24, discover new talent as five jazz pianists from around the globe compete in the popular piano competition. Find treasures and keepsakes at the Jazz Marketplace, or join in the fun at the late-night Jazz Jam Session, where aspiring musicians can play alongside festival performers. Lastly, don’t miss the Omni Sacred Jazz Brunch, where you’ll enjoy live jazz and gospel music alongside a buffet of gourmet cuisine prepared by the chefs of the Omni Jacksonville Hotel. jacksonvillejazzfest.com

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FOCUS ON HEALTH SPECIAL ADVERTISING SECTION

It’s January, which means most of us are exercising, eating right, reading more, and generally being the best darn versions of ourselves since, well, last January. If you’re like nearly half of American adults, you’ve made a self-improvement pledge for 2018. It might even be the same goal you fell short of last year, and that’s OK. We’ve compiled a list of common New Year’s resolutions along with some uncommon approaches to help you actually achieve them.

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LOSE WEIGHT

The strategy for shedding pounds in the new year often goes something like this: gym memberships, grilled chicken, and green things. The problem is, that regimen gets boring for a lot of people. It’s unsustainable and you’re off the wagon by Super Bowl Sunday. Your best shot at sticking to your weight loss goals? Meal prepping. Especially when someone else does it for you.

Sensible Meals ships chef-prepared, portion-controlled grub straight to your home. CEO Ingrid Rinck, a personal trainer with more than 20 years of health and fitness experience, crafts carefully detailed menus each week to conform to specific calorie counts. To help clients stick to the program, Rinck offers a smart mix of clean “diet” foods (chicken, ancient grains, and kale) and comfort “fun” foods (M&M pancakes with smoked sausage).

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long-term success. Clients who have been faithful to the program have lost weight (some up to 80 pounds), and kept up with their new healthy lifestyle.

If you’ve tried eating right and exercising, but you still can’t seem to tip the scales in your favor, perhaps it’s time to look at underlying health conditions that might be making it more challenging to lose weight.

“For most men and women in midlife, the inevitable decline of your naturally occurring hormones adversely affects your health,” says Dr. Steven Hotze of Hotze Health & Wellness Center in Houston.

Hotze says low hormone levels can negatively impact your mood, energy, and metabolism, making it difficult to maintain or lose weight.

While we can’t avoid these natural changes, there are steps we can take to curtail them.

One option is bioidentical hormone replacement therapy, which uses hormones that are molecularly identical to endogenous hormones (think progesterone, testosterone, et al.) lost during the aging process. By giving the body back what it’s missing, BHRT can restore your energy and metabolism, and ultimately get your weight loss goals back on track.

FEEL YOUR BEST

Why is it so difficult for resolutionmakers to stay the course? Setting unrealistic goals (say, 25 pounds by spring break) is sure to derail you.

More attainable aspirations, like simply feeling better, might have more staying power.

A study of baby boomers between 45 and 65 found that people define wellness as either “living free of illness or chronic pain” or “feeling hopeful, joyful, and energized.”

That research was commissioned in part by Kevin Kelly, CEO of Civana, a collection of sustainable wellness resorts that offer affordable access to healthy food, fitness programs, restful accommodations, and authentic spa therapies in uncluttered environs—miles away from the

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With over a decade in the franchise industry, we’ve helped hundreds of prospective entrepreneurs, people from all walks of life, become successful franchise business owners -many of whom have gone on to own million dollar businesses. Our proven system makes it easy to find your perfect franchise match.

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THE FRANCHISE INSIDERS DOES NOT GUARANTEE THE FINANCIAL PERFORMANCE OF ANY FRANCHISE OR BUSINESS OPPORTUNITY. THE DECISION TO PURCHASE A FRANCHISE OPPORTUNITY MUST BE BASED ON A BUYER'S INDEPENDENT RESEARCH AND ANALYSIS. THE FRANCHISE INSIDERS IS NOT LIABLE FOR ANY REPRESENTATION MADE BY AN EMPLOYEE, AFFILIATE, OR ASSOCIATE OF ANY FRANCHISE OR THE FRANCHISE INSIDERS WITH RESPECT TO THE FINANCIAL PERFORMANCE OF THE BUSINESS BEING ACQUIRED. THIS DOES NOT CONSTITUTE AN OFFERING; AN OFFERING CAN ONLY BE MADE BY A PROSPECTUS FILED WITH THE REFERENCED STATE, WHICH FILING DOES NOT CONSTITUTE APPROVAL.

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FOCUS ON HEALTH SPECIAL ADVERTISING SECTION

Mdrive

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stresses of everyday life.

If a little urban detox is what you seek, take a few days of PTO this spring and discover the future of wellness travel. Civana’s first property is set to launch in February in the appropriately named Carefree, Arizona.

For men still feeling sluggish and stressed even after a week-long vacation, it may be time to consider an option that will reinvigorate you from the inside out.

Mdrive, a line of five different supplements formulated by Phoenix-based DreamBrands, may be the answer. Each Mdrive product is specifically designed for different types of guys, from elite athletes to blue collar Joes.

A key ingredient in Mdrive is an ancient Ayurvedic root called ashwagandha. In clinical trials subjects taking ashwagandha experienced lower stress, improved cognitive function, higher testosterone levels, and increased endurance.

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QUIT SMOKING

According to the Centers for Disease Control and Prevention, while the percentage of American adults who use cigarettes has dropped in the last 10 years, smoking remains the country’s leading cause of preventable disease and death. If you’re one of the millions of Americans resolving to kick the habit for good in 2018, the team at Swedish Radiosurgery Center in Seattle recommends going one step further: Get screened for lung cancer.

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Jack Johnson, co-founder and CEO of The Franchise Insiders, says 2018 is projected to be a good year.

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The Franchise Insiders help clients plan financially, vet franchise opportunities, connect with appropriate financing, and ultimately choose the best franchise match.

Johnson says industries like senior care, fast casual food, and service businesses should continue to

prosper in the new year. “Senior care is a safe, low investment, high-return franchise opportunity that really helps people,” he says.

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Gary Kehoe. Mdrive Inventor. Age 59.

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What is Mdrive?

Mdrive is a daily supplement for men looking to increase strength, stamina and overall vitality.

So, I quit a high paying job formulating for a Fortune 500 company, founded DreamBrands (Mdrive’s parent company) and began the journey of making uncompromising, genuine, top-of-the-line supplements for men and women over 40. It became our mission to help improve quality of life. Now, 14 years later, our products incorporate the best science nature has to offer. We refer to our formulas as custom compounds because they contain many natural extracts and key ingredients that work in synergy.

Our goal was to eliminate the guesswork of going into a health food store and buying a lot of supplements with just the hope of results.

Some call it vitality, others longevity and or anti-aging; I call it “Men being Men.” Mdrive is a product guys can recommend to other guys because it performs. Now I’m proud to say guys have a tool to fight back against the aging process…perhaps slow it down?

Mdrive Elite — our sport legal premier product for athletes that want to increase performance or just want our most robust formula.

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* Promotes healthy testosterone levels in the normal range † When combined with diet and exercise

Mdrive Workforce was developed for those busting their butt everyday.

Men who start the day early and finish late. Featuring time-released caffeine to give you the energy you need without the crash and three premium clinically tested ingredients that support healthy testosterone, reduce mental stress and maintain healthy cortisol levels.

How is Mdrive different?

Mdrive formulas are custom compound blends of powerful, unique, highly concentrated bio-active ingredients sourced from herbs, mushrooms, and roots. Most are then combined with key minerals and vitamins. Key targets include support of healthy testosterone levels and cardio functions. The botanicals in Mdrive work in synergy to strengthen and support the internal core by providing the building blocks that allow the body to perform at its peak.

Feel assured with over 30 years of formulating nutritional products, I’ve learned a thing or two (or several hundred) about the science behind nutrients – the why & how they work.

his drive, putting on a little extra weight, feeling fatigued and wants to get back to his prime. He’s concerned about what he puts in his body and doesn't use many supplements.

Mdrive Classic—Our original blend of powerful natural botanicals plus Beta Sitosterols for prostate health.

It’s about overall balanced health with testosterone support. Classic is for the weekend warrior. The guy who takes care of himself but is getting beat by his age. He’s the guy losing

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. ® ®

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physical exercise, socialization, and a sense of purpose, with the aim of ultimately enhancing and extending clients’ lives. The Cognitive Therapeutics Method™ incorporates activities designed to keep aging minds sharp.

Owning a Home Care Assistance franchise can be not only financially lucrative, but can also provide a sense of meaning and purpose. Matt Nyberg, president of Home Care Assistance of Nebraska, says, “Because we are with our clients for so many hours per day, we have the opportunity to really become a positive force in helping them live the life they want.”

Another booming category heading into 2018: health and beauty.

Franchise owners in this segment are seeing profits as consumers are willing to spend more disposable income on things like blowouts, boot camps, and body waxing.

LunchboxWax, a cheeky, fullservice, speed-wax salon, is raising eyebrows in the industry. According to Jamie Dillon, vice president of marketing, the young company has nearly doubled in size every year since it started franchising in 2013.

Pattie Wells owns and operates a LunchboxWax in Meridian, Idaho, and is prepping to open her second salon this year.

“As a LunchboxWax franchisee, I feel sure of myself, secure in myself, and confident that I’m doing what I can for my present and my future,” Wells says. “I love owning my own business and being financially secure, but I also love being connected to this network of smart, successful men and women.”

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Timepieces USA

Does Your Hand Shake When You… Drink a glass of water? Write a note? Dial a phone number?

If so, you may have a condition known as essential tremor.

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No matter where your priorities lie in the new year, you’ll need to allocate your hours wisely in order to achieve your goals. The easiest way?

Invest in a wristwatch.

A Daniel Steiger watch from Timepieces USA is a handsome— and affordable—option to help keep you punctual. As the manufacturers and distributors of Daniel Steiger, Timepieces USA eliminates the middleman and markup you see in other luxury brands, passing on the savings directly to the consumer.

Mixing style and functionality is part of the modern man’s challenge, and a Daniel Steiger watch will help you not only get to where you need to be on time, but also look your best.

Today’s smartphone society may be quick to disregard wristwatches as a redundancy: Why should I buy a watch when my phone tells time? It’s a decent point. But aren’t our phones the biggest time suck we own? You check the time, only to be distracted by a text or email or social media.

By learning how to manage your time effectively this year, it will no longer manage you.

Your immune system may be the key to beating cancer. lmmunotherapy, a new approach to cancer treatment, is bringing hope to cancer survivors everywhere. lmmunotherapy works by empowering your body’s own immune system to correctly identify and eradicate cancer cells. This approach has been used to effectively fight many types of cancer, with new research leading to greater hope each day.

Speak with your doctor and visit standuptocancer.org/immunotherapy to learn if immunotherapy may be right for you.

Stand Up To Cancer is a division of the Entertainment Industry Foundation (EIF), a 501(c)(3) charitable organization.

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Financing Available!

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With high average revenues and the ability to do well by doing good, what’s not to love?

No other franchise opportunity provides the combination of personal and professional satisfaction that Home Care Assistance does for its franchise partners. We’ve been helping people from a variety of professional backgrounds become business owners for the past fifteen years in their communities, and we now have over 165 locations worldwide!

Our AMAZING franchise training team has created the perfect system for franchise success!

• Home Care Assistance trains and supports you every step of the way, including a PROVEN 12 Month Marketing Plan to help • Every Franchise Owner gets a dedicated jump-start your business growth. coach and support team to help with • To be successful with our model you only need all phases of their business, including to add one new client a month on average! lead generation!

• The average revenue for sites open at least 12 months is $1.46 million!

Find out how you can OWN an incredible business that people trust and admire.

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You Are What You Eat

BY DOUG PETERSON 1

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Across

1 “Take a Chance on

Me” quartet 5 Nail polish layers 10 Uses a bench 14 Fuzzy image 15 TV show featuring a bow-wielding vigilante 16 Sound effect in a cave 17 George Takei’s Star Trek role 18 Oscar-winning actress Witherspoon 19 Use gentle persuasion on 20 Salad pasta 23 Lawyers’ org.

24 “This thing weighs ___!”

25 Ostrich lookalike 28 Annual award for athletes

31 “Absolutely!”

35 Valentine’s Day

sweet 38 Programming language with a coffee cup logo 39 Opera highlights 40 Dr. of rap 41 Polite refusal 42 Barrel of laughs 43 Chili ingredient 45 Alaska’s ___ National Park 47 Exchange for cash 48 Hosp. staffers 49 True statement 51 Mauna ___ (Hawaiian volcano) 53 Strip often dipped in barbecue sauce 59 Hammer or sickle 60 Outperform

58

62

61 College reunion

attendee, briefly

63 Baby wipes additive 64 Kids’ snow

constructions

65 “That clears it up” 66 Microwaves 67 Stood absolutely

still

68 Humorous poet

Ogden

Down

1 Crunches tighten

them

2 Smurf-colored 3 Calf’s father 4 Island off

Venezuela

5 Sudsy school

fundraiser

6 Central Utah city 7 General vicinity 8 Puccini opera set

additional paycheck 11 Touch-screen symbol 12 Pad ___ (noodle dish) 13 Chicago White ___ 21 Doesn’t make waves 22 Harry Potter’s pal 25 Online birthday greeting 26 ___ Antoinette 27 Labor organization 29 Mani- ___ (nail salon treatment) 30 Golf course distances 32 One giving relief 33 Aquafina rival 34 Mends with stitches 36 Searchable computer records 37 Russo of Hollywood 41 Parachute fabric 43 Football game opener 44 Oval 46 Fond du ___, Wisconsin 50 Doo-wop group member 52 Another time 53 Rum mixer 54 Earring shape 55 Fictional detective Wolfe 56 Fiddle (with) 57 Snow Queen of Arendelle in Frozen 58 Regrets 59 Looney Tunes devil, familiarly 62 “I’m underwhelmed”

in Rome

january 2018 Southwest 85

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Beekeeping

BY DOUG PETERSON

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treasure seekers?

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familiarly 36 Rapper Snoop or Nate 37 Unlikely to impress 38 Bear, in Barcelona 39 Red Cross supply 41 ___ es Salaam, Tanzania 42 Parrot, at times 45 Walk-on part?

46 Right, on a Spanish map

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15 Gymnast Comaneci 16 Ultimate 17 Selfish pack member?

19 ___ spumante 20 “Would I do such a thing?”

21 Flooring option 22 Relevant element 24 Ball partner 26 Actress Sobieski 28 Debris that attracts

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5 Getting on 10 Fundraising orgs.

14 Ship in Greek

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about dried grass?

50 Weaving course 51 Hollywood’s Mirren 55 Goddess who aided Odysseus 57 Burlesque costume piece 59 Facebook exchanges, briefly 60 Spaceship personnel 61 British cop assigned to guard origami?

65 Spot for a nosh 66 Broadsword material 67 Little chirper 68 Early European 69 Ready for recycling 70 Cop who stops traffic

Down

1 Rock that runs 2 Overthrow, perhaps 3 From the top 4 Badminton tactic 5 Dragonwyck author

Seton

6 Stare in amazement 7 Pre-kiss promise 8 Squat 9 Electrician on a

movie set

10 Sugar pill, say 11 They’re on the tip of your tongue 12 On the topic of

64

13 Change positions 18 Knucklehead 23 Scholarship

founder, often

25 Before now 26 What limos provide 27 Swallow up 29 Mormon Church

initials

30 Childish comeback 31 Exam for a

would-be atty.

32 Jane Rochester’s

maiden name

33 Tangle tamer 34 Where to find Java 35 Jaw-dropping news 40 “Not impressed” 43 Admission of failure 44 Extended family 46 Public or private

follower

48 Tick by 49 “To the last I grapple

with thee” speaker

52 Scales in the sky 53 Red wood?

54 Self-titled 1998 pop album 55 Electrically adaptable 56 Olive, e.g.

57 Sucrose source 58 Air France stop 62 Balance provider 63 ___ talk 64 Lease alternative

12/12/17 10:27 AM

Sudoku

BY GARETH MOORE

How-To / Fill in the blank squares so that the numbers 1 to 9 appear once in every row, column, and 3-by-3 box. There is only one solution per puzzle. Answers on page 88

Easy

Medium

For more brain-training games from Gareth Moore, visit brainedup.com.

Hard

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Answers You Are What You Eat A B B A B L U R S U L U E L B A E M U C A N D A R I A R I O T D E N A F C H I T O O L A L O E Z A P S

O R E M

A R E A

P E D K I L I A C T C K E O N F O F R

Y A R D S

O B E Y S

C A R W A S H

N E R O

T O S C A

S S I T W E C H E C O A A R O N I T O N I N D E E R T J A V E N O S I N E Y B E A E L L R N L O A F I N G E R U P A L U T S I S E Z E N A S

S O X

D A R N S

M E H

Beekeeping

TWO JOURNEYS. ONE STORY.

hopetv.org/revolutionary

M A G M A

E R R O R

C O M B

A S I A

A C D C

T R E E

A G A I N

L O B B O A Z G O B O O M I C B B L S L A H E N E W L I L T

A N Y A L D S E L A P S E

G I N G A D I A W O L F K F L E E D E N R O G G E R U M S O L E S O F H O M B O A P E R T E E L M P T Y

A L U M

A H A B

P L A C E B O

T A S T E B U D E S Y E L I O B W R N A

A S T O

S T I R

L S A T

E Y R E

E M B E R

N S Y N C

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Advertiser Directory

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The Guide GET IN THIS SCENE

Minneapolis

PHOTOGRAPHY BY ACKERMAN + GRUBER

1 At Southwest.com®, book your flight to Minneapolis-Saint Paul International Airport. 2 Don your warmest clothes and enjoy the wealth of winter activities in the Twin Cities. 3 Each year, Art Shanty Projects puts together an art installation on a frozen lake. This year, the outdoor gallery will take place on Lake Harriet from Jan. 20 through Feb. 11. DID YOU KNOW? Southwest® began serving MSP on March 8, 2009.

IN THIS ISSUE / 92 Travel Tips / 94 Inflight Entertainment / 95 Beverages / 96 Products and Services / 98 Rapid Rewards® / 100 Go International / 102 Route Map

JANUARY 2018 SOUTHWEST

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Travel Tips

Fly Like a Pro

Check out these reminders to enjoy a stress-free travel experience.

FURRY FRIENDS

If you’re traveling with a pet, you can’t sit in a bulkhead (first row) or exit row seat.

SAY CHEESE!

Please be respectful of Employees and Customers when capturing photos or videos onboard.

We’re continuing to add new, spacious seats across our fleet of 737s. Getting there just got more comfortable.

On a Business Trip?

TAKE YOUR PICK With Business Select®, you can be one of the first to board with priority boarding. Pick the seat you want and have room for your carryon bags. Visit Southwest. com/businessselect.

CHEERS! If you’re a Business Select Customer, your first drink is on us.* WORK PERKS Business Select Passengers can bypass long lines by taking advantage of our Fly By® priority check-in and security lane access (where available). For a complete list of available Fly By locations, visit Southwest.com/flyby.

Permitted Pueden usarse dentro del avión Small portable electronic devices (PEDs) such as tablets, e-readers, and smartphones weighing less than 2 pounds may be used in AIRPLANE mode at all times on domestic flights, unless a Crew Member indicates otherwise. A small PED may be held in hand, attached to a person, or placed in clothing or a seatback pocket. Devices and accessories may not block access to the aisle.

Large PEDs such as laptops weighing 2 pounds or more must be stowed under the seat or in an overhead bin for taxi, takeoff, and landing. It is recommended that laptops be placed in a case when stowed under the seat. On international flights, all PEDs must be turned off during taxi, takeoff, and landing at airports outside the U.S. and its territories. Please use headphones for all audio and video.

Siempre puedes usar dispositivos electrónicos portátiles y pequeños (PEDs) tales como tabletas, lectores electrónicos y teléfonos inteligentes que pesen menos de 2 libras en modo AVIÓN en

los vuelos domésticos, excepto si un Miembro de la Tripulación indica lo contrario. Puedes tener un PED pequeño en la mano, llevarlo encima, en la ropa o en un bolsillo en el respaldo del asiento.

Los dispositivos y accesorios no pueden bloquear el acceso al pasillo. Los PEDs grandes como computadoras portátiles que pesen 2 libras o más deben de ser guardados debajo del asiento o en los compartimentos superiores mientras el avión avanza por la pista, durante el despegue y el aterrizaje. Se recomienda que las computadoras portátiles se guarden en un estuche debajo del asiento. En los vuelos internacionales, todos los PEDs deben permanecer apagados mientras el avión avanza por la pista, durante el despegue y el aterrizaje en aeropuertos fuera de los EE. UU. y sus territorios. Por favor usa auriculares para cualquier sonido o video.

Smartphones (in AIRPLANE mode) Teléfonos inteligentes (en modo AVIÓN) Tablets or E-readers (in AIRPLANE mode) Tabletas o lectores electrónicos (en modo AVIÓN) Laptop Computers Computadoras portátiles Audio Players Aparatos de audio DVD/CD Players Reproductores de DVD/CD

Digital Cameras Cámaras digitales GPS Receivers GPS Hand-Held Electronic Games Juegos electrónicos portátiles Satellite Radio Radio por satélite Video Camcorders Videocámaras Bluetooth Devices Dispositivos Bluetooth

Sometimes Permitted

Pueden usarse en ocasiones dentro del avión We understand you may want to document your travel on Southwest Airlines. Want to photograph and/or record Southwest Airlines Customers or Employees? Let them know first! The use of cameras and mobile devices is permitted onboard to capture personal events but can never interfere with the safety of a flight and should always respect others’ privacy. Entendemos que es posible que desees documentar tu viaje en Southwest Airlines. ¿Quieres fotografiar y / o grabar Clientes o Empleados de Southwest Airlines? ¡Hazles saber primero! El uso de cámaras y dispositivos móviles se permite a bordo para capturar eventos personales, pero nunca debe interferir con la seguridad de un vuelo y siempre debe respetar la privacidad de los demás.

92 SOUTHWEST JANUARY 2018

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SNACK PACK

For your next trip, try EarlyBird Check-In® ($15 one way**). We’ll automatically check you in and reserve your boarding position 36 hours before your flight. That’s a full 12 hours earlier than our traditional 24-hour check-in.

BEFORE YOU GET UP, REMEMBER ...

Although you can form lines at the back lavatory, you cannot form lines at the front lavatory or gather in the front galley.

We serve complimentary snacks,† but feel free to bring your own food onboard— you just can’t bring your own alcohol to consume onboard.

SMOKE-FREE E-cigarettes are not allowed to be used in the cabin.

* Business Select Customers receive a free premium drink on the day of travel. ** Price is subject to change. † We serve peanuts. Visit Southwest.com® and click on “Special Assistance” at the bottom of the page for more information.

Always Permitted Pueden usarse en todo momento dentro del avión

Never Permitted Nunca pueden

Electronic nerve stimulators and other implanted medical devices are also permitted. Dispositivos de estimulación electrónica de los nervios y otros aparatos médicos

Devices capable of transmitting data, unless otherwise noted, are never permitted. Nunca son permitidos los dispositivos con capacidad para transmitir datos, excepto que se especifique lo contrario.

Two-Way Radios (WalkieTalkies) or Scanners Radios emisores/receptores (walkie-talkies)

PETS

anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Se prohíbe que los Clientes consuman bebidas alcohólicas si no fueron compradas a bordo. No serviremos bebidas alcohólicas a las personas menores de 21 años de edad. Nos reservamos el derecho de negar la venta de bebidas alcohólicas a cualquier persona.

CREW INTERFERENCE

Federal law prohibits any Passenger from assaulting, threatening, or intimidating a Crew Member or interfering with a Crew Member’s duties. La ley federal prohíbe que los pasajeros ataquen, amenacen o intimiden a los Miembros de la Tripulación o que interfieran con los deberes de un Miembro de la Tripulación.

implantados también son permitidos.

Electronic Watches Relojes electrónicos

Pacemakers Marcapasos

Noise-Canceling Headphones Auriculares que aislan el ruido

Hearing Aids Aparatos para sordos Electric Shavers Rastrillo eléctrico

DISABILITY ASSISTANCE

Southwest Airlines offers assistance to Customers with disabilities upon request. Southwest Airlines siempre ofrece asistencia para sus Clientes con discapacidades que así lo soliciten.

ELECTRONIC DEVICES

Cellphones and pagers may be used at the gate and after landing. Los teléfonos y localizadores pueden ser usados en la puerta y después de aterrizar.

CARRYON BAGGAGE

Customers are limited to one (1) bag per person, plus one (1) additional personal item. El límite es de una (1) maleta por persona y un (1) artículo personal.

LOST AN ITEM ONBOARD A FLIGHT?

Visit the Customer Service page on Southwest. com to report a lost item.

Visita la página de Servicio al Cliente en Southwest.com para reportar un objeto perdido.

usarse dentro del avión

All pets must stay inside their carriers and under the seat for the duration of the flight. Todas las mascotas deben permanecer dentro de sus jaulas y debajo del asiento durante todo el vuelo.

ALCOHOLIC BEVERAGES

Customers are prohibited from consuming alcoholic beverages not purchased onboard.

Alcoholic beverages will not be served to

Television or AM/FM Radio Receivers Televisión o radios de AM/FM Remote-Controlled Toys Juguetes de control remoto

Electronic Cigarettes and Smoking Devices not allowed for use in the cabin. No se permite el uso de Cigarrillos Electrónicos y Dispositivos para fumar adentro de la cabina.

Samsung Galaxy Note 7 Smartphone PERSONAL DEVICES

Unapproved personal devices (e.g., Knee Defender, infant slings) may not be attached to any part of the aircraft.

Dispositivos personales no aprobados (coo por ejemplo “defensores de rodillas” o mantas portabebés) no pueden sujetarse a ninguna parte de la aeronave.

JANUARY 2018 SOUTHWEST

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Inflight Entertainment

Getting Connected

Our entertainment portal is filled with exciting inflight options— from free live TV to exclusive content—for you to enjoy.

Whether you want to catch your favorite TV show or need a restaurant recommendation, our portal has got you covered.

HOW TO CONNECT: SOUTHWESTWIFI.COM*

Handheld Devices

Tap the Settings icon, and then choose the WiFi icon. Turn WiFi On with On/Off button.

Tap SouthwestWiFi in the list of WiFi networks and confirm connection. Open your internet browser.

Our entertainment portal should load automatically. If not, click the address bar and type in Southwestwifi.com.

Select your entertainment option and enjoy.

Laptops

Click the WiFi icon.

Select SouthwestWiFi from the list of WiFi networks by clicking on it and confirm connection. Open your internet browser.

Our entertainment portal should load automatically. If not, click the address bar and type in Southwestwifi.com.

Select your entertainment option and enjoy.

* WiFi available only on WiFi-equipped aircraft.

MORE INFORMATION:

• Content and services are offered on WiFi-enabled aircraft only. We cannot guarantee that connecting flights will be WiFi-enabled.

• Service on flights to/from destinations outside the contiguous

U.S. may not currently be available for the entire flight.

• Movies and select TV content require download of the free AirTime Player app.

• Pricing information can be found on the Inflight

Entertainment Portal.

• In order to provide top-notch web browsing capabilities to all Customers using WiFi, we limit access to the following online activities due to high bandwidth consumption: telephony

applications (VoIP), device/ system/software updates, and certain video/audio streaming subscription services, applications, and websites.

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Beverages

THIS ONE’S ON US

Business Select® Customers receive a free premium drink† on the day of travel.

7UP® refreshment SEARCHING FOR A

that’s, well, refreshing? Our latest addition to the beverage menu fits the bill. If you’re hooked on the crisp lemonlime soda, check out 7up.com after you land. You’ll find recipes that range from a fizzy punch that’s perfect for holiday parties to cinnamon rolls made with—yep, you guessed it—7UP.

COMPLIMENTARY BEVERAGES

• Coca-Cola® • Coca-Cola® Zero Sugar • Diet Coke® • Canada Dry® Lemon Lime Sparkling Water • 7UP® • Dr Pepper® • Diet Dr Pepper® • Seagram’s® Ginger Ale • Seagram’s® Tonic Water • Seagram’s® Seltzer Water • Mr & Mrs T® Bloody Mary Mix • Mr & Mrs T® Margarita Mix

• Mott’s® Tomato Juice • Minute Maid® Cranberry Apple Cocktail • Minute Maid® Orange Juice • Minute Maid® Apple Juice • Community® coffee* • Community® decaf instant coffee* • Community® tea • Hot Chocolate • Noncarbonated Purified Drinking Water * Regular and hazelnut creamer available.

LIQUOR $5

• • • • •

Dewar’s® Scotch Jack Daniel’s® Wild Turkey® Tanqueray® Gin Bacardi® Rum

BEER $5

• Blue Moon® Belgian White Ale • Lagunitas® 12th of Never Ale • Miller Lite® • Dos Equis® Special Lager • Fat Tire®

• Baileys® Irish Cream • Deep Eddy® Vodka • Sauza® Gold Tequila WINE $5

• Carmenet Cabernet Sauvignon • St Roc Sparkling Wine • Whistling Thorn Chenin BlancChardonnay

† You must be 21 years or older to drink alcoholic beverages. According to the U.S. Surgeon General, women who are pregnant or who may become pregnant should not drink alcoholic beverages because of the risk of birth defects. Images of the alcoholic beverage product do not reflect how it is actually served. Customer will not receive a beverage with a cap. In accordance with FAA regulations, Customers are prohibited from consuming alcoholic beverages onboard that are not served by Southwest Airlines.

Valid Southwest Airlines Rapid Rewards® drink coupons, as shown here, are printed with expiration dates and the Member’s (or issuing group’s) name. Business Select® drink coupons are valid for same-day use only. Valid Rapid Rewards and Business Select drink coupons will be accepted onboard for beer, wine, and liquor.

Expires Dec 31, 2018

RECYCLING

We’re happy to take care of any recyclable items, including plastic bottles, coffee cups, newspapers, and food containers.

RECEIPTS

Customers can retrieve drink receipts at Southwest.com/ beveragereceipts.

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Products and Services

Need a hand? Southwest can help you when ...

... you’re with the whole team.

Southwest has a dedicated sales team to focus on customized corporate travel solutions. Southwest. com/corporatetravel

... you’re ready to hit the hay. Book your hotel with us and earn up to 10,000 Rapid Rewards points per night. Southwest hotels.com

... you need new wheels. Earn two, three, or four times the points with our partners. Southwest. com/car-rentals

PHOTOGRAPHY BY SELEKTOR/ISTOCK (BRIEFCASE), PHOTONSTOCK/ISTOCK (PILLOWS), AND VLADIMIROQUAI/ISTOCK (CAR)

... you’re traveling on the clock. Business Select® fare offers the most flexibility of any fare, and Business Select Passengers can bypass long lines with our Fly By® priority check-in and security lanes.* Southwest.com/ businessselect

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... you’re doing your taxes.

Earn 1,000 Rapid Rewards bonus points when you file your 2017 tax return using TurboTax®**. rapidrewards shopping.south west.com/turbotax

... YOU WANT TO CONNECT. At South-

west Community, share stories, exchange knowledge, and find inspiration.

Southwestaircomm unity.com

... you’re looking for flower power.

Earn 1,000 Rapid Rewards points per order of $29.99 or more at 1-800-Flowers.*** 1800flowers.com/rapidrewards * For a complete list of available Fly By locations, visit Southwest.com/flyby. ** Offer limited to return filings made by April 17, 2018. One bonus per Rapid Rewards Shopping program member. Additional terms apply. See rapidrewardsshopping.southwest.com/turbotax for details. *** Terms and conditions apply.

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Rapid Rewards

Earn 50,000 Points

It’s never too early to start planning your next trip, and this limited time offer can help you get there faster.

With the Rapid Rewards® Credit Card, you’ll earn 50,000 points after you spend $2,000 on purchases in the first three months of opening your account.

Visit the inflight entertainment portal to apply.

Accounts subject to credit approval. Restrictions and limitations apply. Southwest Rapid Rewards® Credit Cards are issued by Chase Bank USA, N.A. Offer subject to change. All Southwest Rapid Rewards® Program Rules and Regulations apply; please visit Southwest.com/rrterms.

A-LIST TIER BENEFITS

• 25 percent pointearning bonus • Fly By® priority check-in and security lane access* • Priority boarding to help you get on the plane faster Southwest.com/ ALstatus

A-LIST PREFERRED TIER BENEFITS

• All the perks of being an A-Lister • Free inflight WiFi (where available) • 100 percent point-earning bonus Southwest.com/ ALPstatus

* For a complete list of available Fly By® locations, visit Southwest. com/flyby.

Enroll now! It’s free and easy to join Rapid Rewards. Sign up now at Southwest.com/enroll.

COMPANION PASS

Every time you purchase a flight or redeem points for a flight, Companion Pass lets you choose one person to fly free of airline charges (does not include taxes and fees for $5.60 oneway) with you for an entire calendar year. Southwest.com/ CPstatus Visit Southwest. com/rrterms for a complete list of Companion Pass rules.

Hotels

Paint the town red, then turn in at your favorite hotel and earn up to 10,000 Rapid Rewards points per night.† Book now at Southwesthotels.com in partnership with Booking.com.

Earn from 1,000 to 10,000 points per night for every hotel stay booked through Rocketmiles. Visit rocketmiles.com/southwest to book now.

PHOTOGRAPHY BY SCOTT MARKEWITZ/OFFSET

Rapid Rewards Tiers and More

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Redeem your points for flights, hotel stays, rental cars, access to exclusive events, and more.

Earn bonus points on your Cardmember anniversary. (We’ll never forget the date.)

Rental Cars

Speed up the earning with your next car rental.

Earn 600 points per qualifying rental.† Visit Southwest.com/car-rentals to book now.

† Hotels and Rental Cars: Potential to earn additional

Earn 2 points per $1 spent on Southwest® and Rapid Rewards partner purchases.

On all other purchases, you’ll earn 1 point per $1 spent.

Make your points go further.

Shop, Dine, and More

From haute couture to haute cuisine, you can earn hundreds of Rapid Rewards points with every dollar you spend.

Earn 3 points per $1 spent. Join Rapid Rewards Dining® for free today at rapidrewardsdining.com.

Rapid Rewards Members can earn 1,000 points on an order of $29.99 or more.

Visit 1800flowers.com/rapidrewards.

Earn Rapid Rewards points for shopping at hundreds of your favorite online retailers. Visit rrshopping.southwest. com to learn more.

Earn 2,000 Rapid Rewards bonus points when you join the 4 Seasons wine club—plus 3 complimentary bottles.

Learn more at laithwaiteswine.com/ southwest.

Close to a reward flight but need a few more points? You can buy points for yourself, give them as a gift, or transfer points from your Rapid Rewards account to another Member—all from one location.

Visit Southwest. com/pointscenter to get started.

points depending on applicable promotion. Partners are subject to change. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/ rrterms. ©2018 Southwest Airlines Co.

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Go International HAPPENING HOTEL

Insider’s Belize Southwest serves 14 international destinations, including Belize City.

SOUTHWEST VACATIONS® SWEEPSTAKES Visit Southwestvacations.com/winbze to enter for a chance to win round trip air travel on Southwest for you and one guest to Philip S.W. Goldson International Airport (does not include taxes and fees from $5.60 one-way), four-night double accommodations in a master suite at Ka’ana Resort and Spa, and full breakfast daily for two people.* Boarding, Customs, and Immigration 1

This Space For Offical Use Only

2. Free of duty imports: passengers entering the country by sea or by air may import goods of duty, additional to their personal baggage, as long as they prove their value with an invoice or receipt and such amount does not exceed 300 US dollars or its equivalent in domestic or foreign currency or 75 US dollars when the entry is by land.

Alcoholic beverages, shredded tobacco or automobile fuel cannot be imported as part of the duty free exemption.

Customs Declaration

FORM APPROVED OMB NO. 1651-0009

19 CFR 122.27, 148.12, 148.13, 148.110,148.111, 1498; 31 CFR 5316

During the vacation periods of Holy week, summer and winter, Mexican Nationals entering the country by land may import, under duty exemption, items of up to 300 US dollars or its equivalent in domestic or foreign currency provided that such people do not live along the border strip or border region. The starting and ending dates of such periods can be consulted directly with customs personnel or at www. aduanas.gob.mx.

Each arriving traveler or responsible family member must provide the following information (only ONE written declaration per family is required). The term “family” is defined as “members of a family residing in the same household who are related by blood, marriage, domestic relationship, or adoption.”

1 Family Name

First (Given) 2 Birth date

Middle Month

Day

Year

3 Number of Family members traveling with you 4 (a) U.S. Street Address (hotel name/destination

(b) City

6 Passport number 7 Country of Residence

trip prior to U.S. arrival

11 I am (We are) bringing

(a) fruits, vegetables, plants, seeds, food, insects: (b) meats, animals, animal/wildlife products: (c) disease agents, cell cultures, snails: (d) soil or have been on a farm/ranch/pasture: 12 I have (We have) been in close proximity of livestock:

Yes

No

Yes Yes Yes Yes Yes

No No No No No

Yes

No

(such as touching or handling)

13 I am (We are) carrying currency or monetary instruments

over $10,000 U.S. or foreign equivalent:

(see definition of monetary instruments on reverse)

14 I have (We have) commercial merchandise:

Yes

No

(articles for sale, samples used for soliciting orders, or goods that are not considered personal effects)

15 RESIDENTS—the total value of all goods, including commercial merchandise

I/we have purchased or acquired abroad, (including gifts for someone else, but not items mailed to the U.S.) and am/are bringing to the U.S. is: $ VISITORS—the total value of all articles that will remain in the U.S., including commercial merchandise is: $

Read the instructions on the back of this form. Space is provided to list all the items you must declare.

Signature

1 Last name(s) Nationality

Mexican laws establish among others the following penalties and sanctions related to the importation of goods into the country: • Omission to declare whether coming in or out of the Mexico´s customs amounts of cash, in domestic or foreign checks, payment orders or any other documents receivable in an aggregate amount exceeding the equivalent of 10,000 US dollars or its equivalent in domestic or foreign currency, which action will be punishable with a fine of 20 to 40% of the exceeding amount and the corresponding criminal penalties will be applied.

• Introduction into or extraction of goods from Mexico, using deceitful methods to hide items, when their imports or exports is prohibited, restricted or because foreign trade duties must be paid, will be punishable with fines ranging, to 70 or 100%, of the commercial value of merchandise.

• Omission of the total or partial payment of foreign trade duties. When failure consist of only a duty omission and the goods do not exceed 3,000 US dollars or its equivalent In domestic or foreign currency, the penalty will consist of up to 116% of the commercial value of the items. Once the duties have been paid, the Customs Authority will make the items available to the passenger.

• If the corresponding documentation required by the Customs Law prove that the merchandise was properly submitted for proper customs procedures in order to enter the country, is not exhibited, a precautionary seizure of the non declared goods as well as the corresponding vehicle, in case the passengers entered the country by land, will proceed.

• For non declared items which do not comply with regulations and restrictions other than duties, abandonment can be declared once the corresponding fine is paid.

Issue on 2013. Please look up for changes in this information when you are visiting us again at customs desk or at www.aduanas.gob.mx Date (month/day/year)

Welcome to Mexico

Name(s)

I HAVE READ THE IMPORTANT INFORMATION ON THE REVERSE SIDE OF THIS FORM AND HAVE MADE A TRUTHFUL DECLARATION.



for passengers coming from abroad

Passengers may import items to their personal baggage without requiring the services of a customs agent by paying a global rate of 16%, provided that the total amount, excluding the duty free exemption, does not exceed 3,000 US dollars or its equivalent in domestic or foreign currency as long as an invoice, proof of payment or any other document that proves the commercial value of the items is provided.

INFRACTIONS AND SANCTIONS

9 Airline/Flight No. or Vessel Name 10 The primary purpose of this trip is business:

CBP Form 6059B (04/14)

sat.gob.mx

aduanas.gob.mx

3

Customs Declaration

Please read the instructions prior to filling this form: Every passenger or head of household must provide the following information.

PAYMENT OF DUTIES

• Duties can be paid using the form “Pago de contribuciones al comercio exterior” (Foreign trade tax payment).

• The total value of computer equipment, added to the rest of the items above cannot exceed 4,000 US dollars or its equivalent in domestic or foreign currency.

• Items subject to compliance, regulations other than payment of duties (permits, certificates, and notifications) cannot be imported.

• In order to determine the tax basis, the duty free exemptions mentioned in number 2 could be deducted from the value of the items.

(c) State

5 Passport issued by (country)

8 Countries visited on this

2

Date of birth

Day

Month

Year

Passport number

2

VISITORS T Number of days you will stay in Mexico RESIDENTS OF MEXICO Number of days you stayed abroad

3

Number of family members traveling with you Number of luggage pieces (bags and packages) you bring with you Missing luggage or luggage to be imported by cargo (pieces) (See Notification 1 of this form)

4 MEANS OF TRANSPORTATION Mark with an X the means of transportation Maritime Vessel No.

Ground Transport No.

Air Flight No.

5 Carrying money in cash, receivables or a combination of both is legal; however, not declaring the total amount when more than the equivalent of 10,000 US dollars is carried may be subject to administrative or criminal penalties.

Are you carrying amounts in cash, documents receivable (checks, promissory notes, payment orders, etc.) or a combination of them, the combined total of which exceeds 10,000 US dollars or their equivalent in national or foreign currency?

No If you have answered Yes, please declare the total amount in US dollars

Yes

$

If you answer Yes, you must also fill out the “Declaración de internación o extracción de cantidades en efectivo y/o documento por cobrar” (Customs Declaration for the import/export of cash, receivables or equivalent documents), which you can request from the customs personnel in charge at the entry ports to Mexico or download it from the Customs Internet Site: www.aduanas.gob.mx

U.S. CUSTOMS DECLARATION FORM*

Who must complete this form: • All Passengers (or one Passenger per family with the same address) bound for the U.S. How to complete this form: • Complete before arrival in the U.S. • Write in English, in capital letters.

• Be sure to include the street name and number, city, and

state of your address in the U.S. • If you are transiting through the U.S., you may write TRANSIT and your final destination country.

• Lines 5 and 6 may be left blank if not using a passport.

• On Line 9, enter WN for Southwest, followed by your specific flight number.

• Please read both sides of the declaration.

• Sign at the “X.”

PHOTOGRAPHY BY CHANTAL HENDERSON/OFFSET (GREAT BLUE HOLE) AND MEGHAN PINSONNEAULT/STOCKSY UNITED (XUNANTUNICH)

Guests at Ka’ana can try everything from horseback riding to a cooking class on Mayan food.

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XUNANTUNICH

About two and a half hours from Belize City, these Mayan ruins are known for El Castillo, a temple that reaches 130 feet and is famous for its stucco frieze.

CAYE CAULKER Diving, snorkeling, fishing, and even a manatee tour—there’s plenty to do on this island. Watch for the abundant birdlife, which includes black catbirds and rufous-necked wood rails.

PHOTOGRAPHY BY JORDI BUSQUE/NATIONAL GEOGRAPHIC CREATIVE (CAYE CAULKNER)

GREAT BLUE HOLE Off the coast of Belize and near the center of Lighthouse Reef, this underwater sinkhole is a popular destination for experienced divers. The surrounding waters teem with marine life, while divers will glimpse stalactites as they descend.

* NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. Void where prohibited. Open to legal residents of 48 contiguous United States and the District of Columbia age 21 or older at time of entry. Limit one entry per person. All fields must be completed. Approximate retail value of prize: $3,250. For complete details and Official Rules, visit Southwestvacations.com/winbze. By submitting this entry, you agree to the Official Rules. By entering, information collected will be used in accordance with Sponsor’s Privacy Policy at Southwestvacations.com/generalinformation/privacy-and-security-policy. Sponsor: The Mark Travel Corporation, doing business as Southwest Vacations, 8415 South Park Circle, Orlando, FL 32819. Enter by 11:59 p.m. CT on January 31, 2018. Government-imposed per passenger travel taxes of up to $200 per person are not included and are payable by each of winner and guest prior to travel.

MEXICAN CUSTOMS DECLARATION FORM

Who must complete this form: • All Passengers (or one Passenger per family with the same address) on flights bound for Mexico.

How to complete this form: • Complete sections 1–6.

• Once completed, sign and date the form.

MEXICAN IMMIGRATION FORM

Who must complete this form: • All Passengers (including children) who are not citizens of Mexico, on flights bound for Mexico.

How to complete this form: • Complete sections 1–14 on the top portion of the form and sections 1–10 on the bottom portion of the form.

• Once completed, sign and date the top portion of the form.

• Sections on the form titled “USO OFICIAL” are for use by Mexican Immigration officials and should not be filled out by Passengers.

What to do with this form: • The form will be separated as Passengers proceed through Mexican Customs.

• Make sure to retain the bottom portion of the form, which serves as your visa while in Mexico. It must be surrendered

at time of check-in for your return flight. Passengers unable to present this form at time of departure will be fined by Mexican Immigration. * Go to cbp.gov to download, fill out, and print this form before your next international flight.

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Route Map

Your Destination Awaits

Planning your next getaway? It’s a snap at Southwest.com.

PACIFIC TIME MOUNTAIN TIME

SEATTLE/TACOMA

CENTRAL TIME

SPOKANE

PORTLAND

BOISE

MINNEAPOLIS/ ST. PAUL GRAND RAPIDS MILWAUKEE

RENO/TAHOE

DES MOINES

SALT LAKE CITY

SACRAMENTO OAKLAND SAN FRANCISCO (SFO) SAN JOSE

CHICAGO (MIDWAY)

OMAHA INDIANAPOLIS DENVER KANSAS CITY

ST. LOUIS

LOUISVILLE

LAS VEGAS WICHITA BURBANK LOS ANGELES (LAX) LONG BEACH

ONTARIO/LA

ALBUQUERQUE

ORANGE COUNTY

NASHVILLE

SAN DIEGO

OKLAHOMA CITY PHOENIX

YOU’RE ON YOUR WAY You can get to a number of other cities via Southwest destinations. Travel to Santa Fe via Albuquerque, Palm Springs via Ontario/ LA, Galveston via Houston (Hobby), and more. Service between some cities/airports is not offered.

TULSA

AMARILLO

LITTLE ROCK

LUBBOCK

TUCSON

MEMPHIS

BIRMINGHAM DALLAS (LOVE FIELD)

EL PASO

MIDLAND/ODESSA

AUSTIN HOUSTON (HOBBY)

PENSACOLA NEW ORLEANS

SAN ANTONIO CORPUS CHRISTI

HARLINGEN/SOUTH PADRE ISLAND

CABO SAN LUCAS/LOS CABOS

CANCU CANC UN PUERTO VALLARTA

BOISE

The Modern Hotel touts 39 rooms with decor to match the spot’s name. Plus, its downtown location puts you close to good eats and live music.

MEXICO CITY BELIZE CITY

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ROCHESTER

Like its name implies, Nosh serves tasty fare, but the modern American spot also delivers killer cocktails. Cheers!

Better length. Better fit.

Better look.

EASTERN TIME ATLANTIC TIME PORTLAND MANCHESTER

ROCHESTER FLINT DETROIT

ALBANY

BUFFALO/ NIAGARA FALLS

LONG ISLAND/ISLIP NEW YORK (LAGUARDIA) NEW YORK (NEWARK)

CLEVELAND PITTSBURGH

PHILADELPHIA BALTIMORE/WASHINGTON (BWI)

COLUMBUS CINCINNATI

BOSTON LOGAN PROVIDENCE HARTFORD/SPRINGFIELD

WASHINGTON, D.C. (DULLES) WASHINGTON, D.C. (REAGAN NATIONAL) RICHMOND NORFOLK/VIRGINIA BEACH

RALEIGH/DURHAM CHARLOTTE GREENVILLE-SPARTANBURG

CHARLESTON

JACKSONVILLE PANAMA CITY BEACH

CHARLESTON

ORLANDO TAMPA FT. MYERS/ NAPLES

WEST PALM BEACH FT. LAUDERDALE (MIAMI AREA)

Housed in a former bank, The Ordinary serves East Coast oysters and fresh catches.

NASSAU TURKS AND CAICOS

SAN JUAN

HAVANA PUNTA CANA GRAND CAYMAN MONTEGO BAY

ARUBA

LIBERIA

PHOTOGRAPHY BY ANDREW CEBULKA (THE ORDINARY), COURTESY OF THE MODERN HOTEL

ATLANTA

untuckit.com CALIFORNIA • GEORGIA • ILLINOIS

MASSACHUSETTS • MINNESOTA • MISSOURI NEVADA • NEW YORK • OREGON

SAN JOSÉ

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PENNSYLVANIA • TEXAS

12/12/17 9:44 AM

One Question

Amanda Kessel,

what’s been your biggest professional challenge?

Before the 2014 Olympics, I got a concussion. I recovered and felt great going into the games, but afterward I had reoccurring symptoms.

I started seeing different doctors and it was a long road to recovery. In the beginning, I was like, Why is this happening? Why am I not getting better? I realized negativity wasn’t helping, so I started looking at things in a more positive way. I’d never want to do it again, but it made me a stronger person. Now, anytime another athlete reaches out, I share things that helped me and hopefully give them a little bit of encouragement.

PHOTOGRAPHY BY NANCIE BATTAGLIA

Next month, Amanda and the U.S. Women’s National Hockey Team go for gold at the 2018 Winter Olympics in Pyeongchang, South Korea.

104 Southwest January 2018

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Our students outperform the professionals.

Trinity’s Student Managed Fund manages more than $6 million of the University’s endowment and consistently outperforms the S&P 500.

SAN ANTONIO, TEXAS · 1869

Visit our beautiful campus. / visit.trinity.edu

trinity.indd 1

11/27/17 1:47 PM

www.meatmarket.net An internationally-inspired menu of prime cuts of beef, seafood, poultry and crudo offerings S Beach Miami, Lincoln Rd, FL • 305.532.0088 EL San Juan Hotel, PR • 787.253.2007 Palm Beach Island, FL • 561.354.9800

best american

STEAKHOUSES www.eddiemerlots.com We are Distinctly Different – The ultimate in dining experience Denver/Englewood, CO • 720.744.2622 West Chicago/Burr Ridge, IL • 630.468.2089 West Chicago/Warrenville, IL • 630.393.1900 Northwest Chicago/Lincolnshire, IL • 847.276.2000 Northeast Indianapolis, IN • 317.846.8303 Fort Wayne, IN • 260.459.2222 Louisville, KY • 502.584.3266 Bloomfield Hills, MI • 248.712.4095 Cincinnati, OH • 513.489.1212 Scottsdale, AZ • 480.699.0480 Ashburn, VA • 571.510.3898

wolfgangssteakhouse.net “The meat was many wonderful things at once… or in rapid succession… crunchy, tender, smokey earthy… it induced a kind of euphoria.”

–New York Times E. 46th Street, NYC • 212.490.8300 4 Park Ave., NYC • 212.889.3369 409 Greenwich Street, NYC • 212.925.0350 200 East 54th Street, NYC • 212.588.9653 250 West 41st Street, NYC • 212.921.3720 Beverly Hills, CA • 310.385.0640 Waikiki, HI • 808.922.3600 Somerville,NJ • 908.541.0344 Tokyo • Osaka • Korea • Singapore

© www.bobs-steakandchop.com At Bob’s you are treated like family in a lively atmosphere with simple elegance and prime steaks, served by a friendly and knowledgeable staff.

You’ll feel comfortable from the moment you walk in the door.

Amelia Island, FL • 904.432.2201 Austin, TX • 512.222.2627 Dallas (on Lamar), TX • 214.652.4800 Dallas (on Lemmon), TX • 214.528.9446 Edinburg, TX • 956.223.7412 Fort Worth, TX • 817.350.4100 Grapevine, TX • 817.481.5555 Houston (The Woodlands), TX • 281.292.2627 Plano, TX • 972.608.2627 San Antonio, TX • 210.222.2627 San Francisco, CA • 415.273.3088 Tucson, AZ • 520.877.2377 Carlsbad, CA • 760.438.9111

www.stockyardssteakhouse.com 5 minutes from Sky Harbor International Airport - Est. 1947 5009 E. Washington St., Phoenix • 602.273.7378

www.HydeParkRestaurants.com Featuring aged steaks, chops and fresh fish Daytona Beach, FL • 386.226.9844 Sarasota, FL • 941.366.7788 Birmingham, MI • 248.594.4369 Akron, OH • 330.670.6303 Cleveland/Beachwood, OH • 216.464.0688 Cleveland/Downtown, OH • 216.344.2444 Cleveland/Westlake, OH • 440.892.4933 Columbus/Arlington, OH • 614.442.3310 Columbus/Downtown, OH • 614.224.2204 Columbus/Dublin, OH • 614.717.2828 Downtown Indianapolis, IN • 317.536.0270 Pittsburgh, PA • 412.222.4014

www.chicagochophouse.com The Chicago Chop House bestows every guest with exceptional quality, flavor, service, and ambiance.

Downtown Chicago 60 W. Ontario St., Chicago, IL • 312.787.7100

www.grasslandsusa.com You can go anywhere to get a steak.

But there’s only one place you can go, to experience meat.

400 West Disney Way #199 Anaheim, CA • 657.208.1133

www.pampasusa.com

www.jimmykellys.com A Nashville institution since 1934 217 Louise Ave., Nashville, TN • 615.329.4349

www.basteaks.com aa_ad_steakhouse_SWAIR_110317.indd 1

Seemingly endless parade of sizzling skewers

www.tropicalacres.com

3663 Las Vegas Blvd. S., Ste. 610 Las Vegas, NV • 702.737.4748 529 Alma St., Palo Alto, CA • 650.327.1323

Est. 1949 – Where the TRADITIONAL AMERICAN STEAKHOUSE began!

2500 Griffin Road, Ft. Lauderdale, FL • 954.989.2500

Independently owned and operated with over 60 locations.

11/3/17 8:50 AM

AMERICA’S LEADING

Minimally Invasive Spine Surgeons w w w. b a c k- s p i n ex p r e s s . c o m

EDINA, MN

TA M PA , F L

STEFANO M. SINICROPI, M.D.

SAMUEL A. JOSEPH JR., M.D.

Midwest Spine & Brain Institute 7373 France Avenue S, Suite 408 Edina, MN 55435

651-430-3800

MidwestSpineandBrain.com SinicropiSpine.com

Joseph Spine: Advanced Center for Spine, Scoliosis and Minimally Invasive Surgery 2727 W. Dr. Martin Luther King Jr. Blvd., Suite 590 Tampa, FL 33607

813-534-6269 josephspine.com

SAN DIEGO, CA

L A S VEGA S, NV

SANJAY GHOSH, M.D., FAANS

ANDREW M. CASH, M.D.

3590 Camino Del Rio North Suite 200 San Diego, CA 92108

Desert Institute of Spine Care 9339 West Sunset Road Las Vegas, NV 89148

619-810-1010

702-630-3472

S E AT T L E , WA

B AT O N R O U G E / N E W O R L E A N S , L A

SOLOMON KAMSON, M.D.

KEVIN P. McCARTHY, M.D.

Spine Institute Northwest 1629 220th St. SE Suite 201 Bothell, WA 98021

The Spine Center at Bone & Joint Clinic of Baton Rouge 7301 Hennessy Blvd., Suite 200 Baton Rouge, LA 70808

206-557-6502

5000 O’Donovan Blvd., Suite 306 Walker, LA 70785

SanjayGhoshMD.com

DiscLV.com

SpineInstituteNorthwest.com

225-766-0050

spinecenterbr.com B E V E R LY H I L L S , C A

NE W YORK , NY

FARDAD MOBIN, MD, FAANS

EZRIEL E. KORNEL, M.D., FAANS

Mobin Neurosurgery: Center for Minimally Invasive Spinal surgery 8929 Wilshire Blvd, Suite 415 Beverly Hills, CA 90211

Brain and Spine Surgeons of New York 903 Park Ave. New York, NY 10075

310-829-5888

SpineSurgeonLA.com

Westchester Park Drive #4 White Plains, NY 10604

855-942-7769

EzrielKornelMD.com

All MD’s listed in this ad are Board Certified in their specialties. Please refer to their practice’s website for accreditations and qualifications.

PROMOTION

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11/6/17 11:44 AM

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LEADERS IN

REGENERATIVE MEDICINE

NATION ON’S TOP STAN ND-ALONE STE EM CELL TRE REATMENT CENT NTER “T Treating Patients from m Around the World.”

MAN AN N HATTAN, KS • KAN NSAS CITY,, KS K

Frank C. Lyons, M.D. Andrew W. Pope, M.D. Steven R. Peloquin, M.D. Kansa sas Rege genera rative e Med dicine Ce Cente er

785 85-320-44700 w ww.KannsasR RMC.c C.com SP SPECIALTIES: Spe pecializing ng in the use of adipos ose (fa fat)-d derived stem cell therapy, KRMC C is one e of the only stand-alone stem m cellll trea eatment c enters in the worr ld. Same e -day, minimally invasive, surrgica al pro o cedure e, using your body’s verr y ow wn stem celllls to treat a variety of med dica al conditi tions including: orr thop p ediics; oste e oarthritis; back, ne e ck & sp pine; neu urological; urological; so ome e auttoimmun ne diseases.

REGENE ERA RATIVE AND SPO ORT RTS MEDICINE

PAIN MANAGEMENT T SPECIALIST

DALLAS, TX

IRVINE, CA • DOWNTOWN N LOS ANGELES, CA

Venkatesh Movva, M.D

Pacific Pain and Regenerative Medicine

7859 Walnut Hill Lane, Suite 340 Dallas, TX 75230 • 817-442-9292 www.RegenOrthoSport.com www.regenexxtexas.com SPECIALTIES: Regenexx® procedures are the nation’s most advanced nonsurgical stem cell and blood platelet treatments for common injuries and degenerative conditions. Commonly treated conditions include: knee arthritis, sports injuries, hip, shoulder DJD, ankle, hand, cervical and lumbar spine.

Downtown Los Angeles 431 S Hewitt St., Suite C Los Angeles, CA 90013 310-819-4419 • www.pacificpainfree.com SPECIALTIES: Regenerative and Pain Medicine. Our goal is to help patients live a life without pain. Dr. Badday is double board-certified and fellowship trained, and offers a personalized approach to patient care using the latest techniques in the field of regenerative medicine.

REGENERATIVE MEDICINE SPINE-JOINT PAIN MGT

PHOE OENIX, X, AZ

LAS VEGAS, NV • MASON CITY, IA

Check our website for a detailed list of physicians

Crispino Santos, M.D., FIPP

SPECIALTIES: Ce Central Phoenix nix Surgiical Cen enter t (CPX) is a Med Me icare-cerr tifi tified, ed AAA AHC H accredited mult ultispecialty outpatien en nt surgical center. CP CPX has e raced reg emb eg gene e rative medicine ne,, incl in uding PRP RP and stem ce elll the t rapy as a pain manage gement solutio on for fo chronic pain, joint pain, back k pain p and sportsts-rel s rel re ated injuries.

If you’ve been dia diagnosed with neu urop ropathy, fibromyalgia or ostteoa fibr eoarthritis, CPX has a soluti tion on for your pain. Our go goal is to get our patients bac pat back to a healthy and pa painin-free lifesttyle through gh non, or minimally invasi asive ve procedure pro es, while avo avoidi i ng major surgery.

Regenerative Cell Institute

7190 Smoke Ranch Rd., Suite 150 Las Ve Vegas gas,NV , 89128 702-434-7246 • rcisantos5@gmail.com www.RegenerativeCellInstitute.com SPECIALTIES: PRP, Stem Stem Ce Cellll (bone marrow mar row,, fat, fa , umbilical c ord bl blood ood)); over 25 years interventional pain proced dure ures; s; ima image ge-gui guided ded precision injections, spine pain(degenerative and he h rniated disc); joint arthri hritis tis an and d injuries; erectile dysfunction, COPD, diabetes, Crohn’s disease, multiple sclerosis, Parkinson’s disease, fibr fibromy b omy omyalg algia alg ia,, ne neuro uromus mus s cul cular ar di disord dis order, non-healing wounds, foot ulcers, fractures.

Brian Fuller, M.D. Mountain in Spi pine n & Pain P Ph hysi y cians

16405 Sand Canyon Ave., Suite 215 Irvine, CA 92618 949-485-4257 • www.pacificpainfree.com

OUT TPATIENT REGENERATIVE MEDICI IC NE SOLUTIONS FOR PAIN

5133 3 N. Central ral Ave., Su S ite #1 #100 0 Phoeni nix, x AZ 85012 12 • 602-5 2-510-955 95599 www.azsu surgicalcentters ers.com m

DENVER DE ER, CO O

Hasan Badday, M.D.

RegenOrthoSport

C trall Phoe Cen P enix n Su Surgi rg cal Cente er

STEM CELL E THERAPY FOR SPINE E AN A D JOINTS Harvard Fellow owship Trained

237 3733 C entral Pa Park Blv B d., Su S ite 300 3 Denver ver, CO 80233 8 • 3 03-33 555 37000 www.mo mountain-sppine.ccom SPECIALTIES: Dr. Fulle ler is s a tripl ip e boar ard certified phy ysician sp p eciiali a zin ng in nonsurgical re regenerattive ortho opedicss to repair damag aged tissu ues u sing g your body’s own n bone m arro ow st stem cells. Commonly treated con c dit d io ons include: sports inju uries, joi oint a rthri ritis, disc disease, and lig igamentt or te tendo on injury. Call or visit ou our webs site i !

SUCCESS WITHOUT SURGERY! ORTHOPEDI DIC AND NEUROLOGICAL ST. LOUIS, M O • PADUCA CAH, K Y • NASHVIL ILL LE, TN

Devin Bell, D.O. Sean McDonald, M.D. David Smithson, M.D. IMAC IM C Re Regener erat ation Cen nte ters

(8 (844) 266 -IMAC I www.IMACRegener www neraation.com SPECIALT ALTIE IES: We are pioneers ers rs in reg egene enerative medicine e fo forr orthopedic ic conditions. Our high ghly ghl y credentialled and experienced me medical team pr med prov ovides expert so solut lutiions for a bett lut tte e r quality of life e.

Mullti ti-d tidisciplinary sp peci ecialists combine e medical treatme e nts with physical the therapy y to address s movement m challenge ges witho hout pre e scr scrip iption pain medicatio tion or surg urgery.

V isit our website to lea earr n more e and a find da location near you.

www.regenxpress.com • Please refer to the practices’ website for accreditations and qualifications.

PROMOTION

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10/6/17 10:59 AM

- Modern CAD CAM - 15 ton to 2,000 ton - Mold Flow Analysis - Prototypes/Models within 2 weeks - Full Engineering and QC Staff - No Job Too Small - Welcome Existing Jobs to Quote - Hot Stamping - Sonic Welding - Complete Assembly Our firm is seeking new projects!

We are willing to amortize tooling over production runs, and offer no charge for tooling on high production runs. Nominal terms for parts is net 60.

We offer the best prices and great service!

113 Railroad St. email: ntm@centurytel.net phone: (608) 462-5066 Elroy, WI 53929 fax: (608) 462-8950 WWW.NTMUSA.COM

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11/20/17 4:13 PM