October 2017

SOUTHWEST THE MAGAZINE

Wild Lives

How animals, from the exotic to the everyday, make us who we are.

OCTOBER 2017

OCTOBER 2017

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Curiouser and curiouser and curiouser and curiouser.

And so on and so forth.

If you were that kid who took apart toys instead of playing with them, then maybe you’re one of us. Of course, our toy just happens to be the entire world. No, really.

There’s just something in the air here at the University of California San Diego — besides the distinct whiff of Pacific sea salt — that demands we not only examine the world,

a few of our mischievous minds have been thoughtfully

but gleefully pick it apart. Because what makes us tick is

reassembling. We’re using cell phones to bypass outmoded

finding out what makes everything else in the world tick.

charity models in developing nations and providing

Want proof? Start by examining how our collective, sun-

cash directly to their citizens. And we’re challenging the

soaked, SoCal heads have been tackling some of the world’s

prevailing views of feminism using storytelling more

darkest problems for decades. Take our approach to global

along the lines of comic books, of all things. Black freedom

warming. We have a scientist who hypothesized that

struggle? One of our professors unearthed a network of

spiritual leaders will have a greater influence on solving it

radical African-American female activists dating back to

than science alone. Intrigued? Good. Now, here’s what else

the 1930s, providing a much-needed woman’s touch to what was thought of as a male-dominated history. It’s perpetual puzzles like these that our academic community embraces with childlike fervor. And it’s all part of our save-the-worldwith-a-whole-lot-of-curious game plan. Okay, what’s next? ucsd.edu/breakthingsbetter

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When economics professor Paul Niehaus saw how overwhelming poverty and red tape in many African nations denied people access to a better life, he developed a no-strings method to deliver funds directly to a recipient’s cell phone, reshaping international giving.

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By tracing a severely under-documented history of Black women radicals from the ‘30s through the Cold War, ethnic studies professor Dayo Gore helped give our picture of ‘60s militancy a complete makeover.

Punk rocker. Poet. Pigeon-detective graphic novelist. Professor Anna Joy Springer pushes feminism forward through an unorthodox writing style and provocative visual prose.

After 40 years of groundbreaking research in climate change, Professor Veerabhadran Ramanathan realized global warming wouldn’t be solved by science alone. So he turned to spiritual leaders to help frame this struggle as a humanitarian effort.

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October 2017

Meet the cows (and horses and pigs and ducks) at Rowdy Girl Sanctuary.

Wild Lives From a therapy dog working with his owner to change funeral care to a camel known for being an excellent listener, six tales about animals and the connections we forge with them.

PHOTOGRAPHY BY SYLVIA ELZAFON

55 6 Southwest october 2017

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CONTENTS October 2017

112

49 In Every Issue

Play

The Flint Hills

14 Gary’s Greeting 16 Saludos de Gary 18 Our Star 20 The A-List 22 Spotlight 24 Community Outreach 26 You Made Our Day 32 From the Editor

39 Settle a pronunciation debate, savor a fizzy cocktail, and shop quality goods made in Houston.

49 In the rolling pastures of eastern Kansas, annual burns clear dry brush and expose

new soil. My father-in law was determined to photograph those restless flames.

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34 Feedback 36 Contributors 72 Adventure In New Orleans 93 Fun! 98 Advertiser Directory 99 The Southwest Guide 112 One Question

Work

45 See what increases interview stress, and discover the secrets of downtown Seattle.

our cover / Photography by Sylvia Elzafon

PHOTOGRAPHY BY NICK CABRERA (DRINK), MAARTEN DE BOER/CONTRIBUTOR/GETTY IMAGES (MAN); ILLUSTRATION BY PING ZHU

40

8 Southwest october 2017

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October 2017 EDITORIAL editorial director Jay Heinrichs creative director Kevin de Miranda editors Tommie Ethington Bradford Pearson associate editor Melissa Flandreau designers Desiree Espada Kim Thwaits junior designer Natalie Perez editorial assistant Kiley Faulkner art intern Stephanie Nguyen contributors Liana Aghajanian, Paul Blow, Nick Cabrera, Sylvia Elzafon, Andrew Joyce, Carrie Kirby, Tara Nieuwesteeg, Sonya Vatomsky, Daniel Wallace, Amy Beth Wright, Ping Zhu web development, pace interactive Jason Dalton, Carolyn Eckstein, Chad Hayton EDITORIAL INQUIRIES Write to Southwest: The Magazine 2811 McKinney Ave., Suite 360, Dallas, TX 75204, or email letters@southwestmag.com.

SOUTHWEST INQUIRIES For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, write to Southwest Airlines Customer Relations P.O. Box 36647, Dallas, TX 75235-1647, or visit the “Contact Us” page at Southwest.com.

ceo & owner Bonnie McElveen-Hunter chairman emeritus Eugene Johnston secretary-treasurer Patricia M. McConnell president Jason Whiting chief operating officer & chief financial officer Leigh Ann Klee vice president, production James A. DeCata production manager Greg Onder director of marketing Emily Wright media analyst Courtney Baker

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You go the distance so families don’t have to Your donation of your Southwest Rapid Rewards® points to RMHC® helps keep families with sick children together and near the care and resources they need, when they need it most.

Because of your generosity, families can stay where they belong. Together.

To learn more about RMHC, visit rmhc.org. ©2017 RMHC

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© 2017 Pace Communications, Inc., 1301 Carolina St., Greensboro, NC 27401. Southwest: The Magazine is published monthly by Pace Communications, Inc. All rights reserved. Reproduction in whole or part of any material in this publication without written permission of Pace Communications, Inc., is expressly prohibited. The statements, opinions, and information contained in this publication are those of the individual authors, contributors, and advertisers and not of Pace Communications, Inc. or Southwest Airlines Co. Pace Communications, Inc. and Southwest Airlines Co. each disclaim any responsibility for the accuracy, completeness, topicality, or quality of any statements, opinions, or information provided. The appearance of advertisements in Southwest: The Magazine is not a warranty, endorsement, or approval of the products or services advertised or of their effectiveness, quality, or safety. Any liability claims against any author, contributor, or advertiser in respect of damage to persons or property caused or alleged to be caused by the use of the statements, opinions, or information contained in this publication, including any statements, opinions, or information which is incorrect or incomplete, are therefore excluded. Publisher reserves the right to accept or reject all advertising material.

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Gary’s Greeting

The Ultimate Team Sport teamwork and thought I’d share with you some of what I told the graduates.

Business is the ultimate team sport.

Everyone wants to see [insert your team here] win championships. In order to win championships, you have to be part of a great team. No one will ever be fully independent throughout their lives. Everyone is part of a team, in some form or fashion, and I don’t know anyone who wants to be a part of a losing team.

At Southwest, we call ourselves a Family, but we’re also a Team, one that has stuck together through wins and

losses. Southwest is one of the only Fortune 500 companies to never have an involuntary furlough in our Company’s history. As I told the graduates, you can get paid all the money in the world, but if you don’t believe in what you’re doing— and if you don’t respect, admire, and like your teammates—you won’t be happy. I can’t stress enough how rewarding and important it is to find a great team.

A big part of being on a team is how you interact with your teammates.

Whether it’s the media, social media, or politics, there is a pervasive lack of respect and civility in the world today.

Companies, and teams within companies, can begin to reverse this ugly trend with leadership and teamwork. At Southwest, we live by the Golden Rule. We make sure, in addition to working hard and getting results, that we treat everyone with respect.

My advice to anyone passionate about being part of a championship team is to be positive, be optimistic, and make civility a priority. Great leaders and teams inspire, recognize, appreciate, and love their people. Great teams are built on love and trust—not fear.

Oh, and one final thought: Hook ’em, Horns! (Sorry, couldn’t resist.)

Gary Kelly Chairman and CEO Southwest Airlines

PHOTOGRAPHY BY STEPHEN KELLER

This past May, I had the honor of returning to my alma mater, The University of Texas at Austin, to give the commencement speech to the McCombs School of Business graduating class of 2017.

Speaking to young men and women who are about to embark on their professional journeys is a real passion of mine—after all, they are the future. One piece of advice I shared with them is the important role that teamwork will play in their lives—both professionally and personally. With football season being in full swing, I’ve been thinking about

14 SOUTHWEST MONTH 2017

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Saludos de Gary

El Deporte de Equipo por Excelencia y pensé en compartir con ustedes algo de lo que les dije a los graduados.

Los negocios son el deporte de equipo por excelencia. Todo el mundo quiere ver a [inserte el nombre de su equipo aquí] ganando campeonatos.

Para lograrlo, hay que ser parte de un gran equipo. Nunca nadie será completamente independiente durante su vida. Todo el mundo forma parte de un equipo, de alguna forma u otra, y no conozco a nadie que quiera formar parte de un equipo perdedor.

En Southwest nos consideramos una Familia, pero también somos un Equipo; uno que se ha mantenido unido en las buenas y en las malas. Southwest es una

de las únicas compañías Fortune 500 que nunca han tenido despidos en su historia. Como les dije a los graduados, pueden ganar todo el dinero del mundo, pero si no creen en lo que hacen –y si no les agradan sus compañeros, si no los respetan y los admiran– no serán felices.

Nunca podré hacer suficiente énfasis en lo importante y gratificante que es encontrar un gran equipo.

Gran parte de lo que implica ser parte de un equipo es la forma de interactuar con nuestros compañeros. Ya sea que se trate de los medios de comunicación, las redes sociales o la política, existe una falta de respeto y cortesía generalizada en el mundo actual. Las empresas, y los equipos dentro de las empresas, pueden comenzar a revertir esta desagradable tendencia a través de liderazgo y trabajo en equipo. En Southwest, nos regimos por la Regla de Oro. Nos aseguramos de que, además de trabajar duro y obtener resultados, tratamos a todos con respeto.

Mi consejo para cualquier persona a la que le entusiasme ser parte de un equipo de campeonato es que sea positiva, optimista y que haga de la cortesía una prioridad. Los grandes líderes y equipos inspiran, reconocen, aprecian y aman a su gente. Los grandes equipos se construyen a partir del amor y la confianza, no del miedo.

Ah, un comentario final: ¡Hook ’em, Horns! (Perdón, no lo pude resistir).

Gary Kelly Presidente de la Junta Directiva y Director Ejecutivo Southwest Airlines

PHOTOGRAPHY BY STEPHEN KELLER

El pasado mes de mayo tuve el honor de regresar a mi alma máter, la Universidad de Texas en Austin, para dar el discurso de inicio a la generación que se graduará en 2017 de la Escuela de Negocios McCombs. Hablar con hombres y mujeres jóvenes que están a punto de comenzar sus viajes profesionales es algo que me apasiona de manera auténtica pues, después de todo, ellos son el futuro.

Compartí con ellos un consejo sobre la importancia que tendrá en sus vidas el trabajo en equipo, tanto en el ámbito profesional como en el personal. Dado que la temporada de fútbol americano está en pleno apogeo, he estado reflexionando sobre el trabajo en equipo,

16 SOUTHWEST MONTH 2017

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Our Star

“Work your hardest, and you’ll be rewarded for the job you do.”

—JORGE ALEJANDRO TORRES, PROVISIONING AGENT Each day, Provisioning Agent Jorge Alejandro Torres strives to make his community better. Whether he’s working in the warehouse at Chicago Midway International Airport (MDW) or volunteering at the local Ronald McDonald House, Jorge takes pride in his work and focuses on giving back. In fact, he has made it his mission to lead the recycling charge at the MDW warehouse, and many fellow Employees have joined in by separating recyclables on the job. After serving Southwest for almost 21 years, Jorge is the quintessential role model. Thank you, Jorge, for exemplifying Southwest’s Warrior Spirit and having a Servant’s Heart. —Melanie Tobiasz, Communication & Outreach

SLICE OF LIFE “Try the pizza

in Chicago, especially Vito & Nick’s Pizzeria. In downtown, we have a great skyline, so make sure to check that out.”

ISL AND TIME “My wife and I travel to San Juan, Puerto Rico, a few times a year. If you travel to Puerto Rico, you’ll fall in love, too!”

PAINTING PASSION “I love to paint, and I paint a lot of different things. I’m obsessed with Frida Kahlo.”

To thank Jorge for his work and dedication, Penn & Teller is proud to give him two tickets to see the show in Las Vegas. Congratulations, Jorge!

PHOTOGRAPHY BY TAYLOR CASTLE

SOUTHWEST ST YLE “Just be yourself and let loose. I’ve been here 21 years. I’ve grown as a person, traveled, made friends, and gotten to know different cultures.”

18 SOUTHWEST OCTOBER 2017

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The A-List

“There’s nothing wrong with dreaming big. If I can make it happen, anyone can.”

—MELISSA WYLIE, LINE PRODUCER

TV producer Melissa Wylie solves problems while balancing the creative vision and the bottom line. Because of her changing schedule and the amount of gear she and her crews travel with, Melissa depends on Southwest’s Customer-friendly policies to get the job done. She recently received her third Emmy nomination for her work as a producer on Comedy Central’s Drunk History, and is a producer for both the fourth season of FXX’s You’re the Worst and National Geographic’s The Long Road Home. Thanks for your loyalty, Melissa. We’re thrilled to accept your award for favorite airline! —Caroline Garza, Culture Services ALL SET “For The Long Road Home, a miniseries that looks at what it’s really like to go to war, I built Baghdad in Killeen, Texas. The set was roughly 12 acres, and I’m very proud of it. It also fulfilled my dream of producing a project in my home state!”

BELIEVE IT “My father said, ‘You can accomplish anything you put your mind to.’

So I never had a plan B. It never crossed my mind that it wasn’t going to happen.”

INSIDER INFO “Try the oysters at Drago’s in New Orleans, and visit the Gristmill in Gruene, Texas—one day I hope to shoot there.”

Melissa’s travels earn her A-List Preferred status through one-way qualifying flights or

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Spotlight

NEW ADDITIONS

Introducing the Boeing 737 MAX 8

Southwest Airlines is taking Customer Experience to the max.

Southwest is committed to delivering low fares and an outstanding Customer Experience. That philosophy continues this month with the launch of the new Boeing 737 MAX 8 aircraft into our fleet.

With the introduction of the MAX 8, Southwest also celebrates the addition of music onboard the new aircraft and at select airports across the country.

These exciting Customer Experience milestones will continue as we accept delivery of more than 25 MAX 8 aircraft over the next two years.

Our Customers will experience the enhancements of the MAX 8 in a variety of ways. The Boeing Sky Interior features modern sculpted sidewalls and windows, with larger, pivoting overhead stowage bins. The interior LED lighting provides the sense of spaciousness, while enhanced lighting scenes on the sidewalls and ceiling invite Customers into a modern, comfortable cabin. Customers will also

experience the lighting scenes throughout their flight. During boarding, for example, they will experience cool blue LED lighting with a touch of red—a nod to Southwest’s color scheme.

Adding the MAX 8 to the Southwest fleet also allows us to introduce a new music-infused Customer Experience onboard flights serviced by MAX 8 aircraft. We’ve curated custom onboard playlists that will run during boarding and deplaning to connect our Southwest sound with our Customers. These mood-based playlists feature a variety of genres and artists, with one playlist specific to featuring Southwest’s Artists on the Rise.

To celebrate Southwest’s first revenue flights operated by the MAX 8, the band Safety Suit—who is also featured as an Artist on the Rise within the onboard playlist—performed a Live at 35® concert onboard a flight full of surprised Customers. You can watch video of their performance by visiting Southwest.fm, Southwest’s destination for music.

With the introduction of the MAX 8 aircraft into the Southwest fleet, we’re celebrating our new music capabilities, infusing them into the Customer Experience, and inspiring the soundtrack to your life’s journey. —Tony Roach, Marketing

PHOTOGRAPHY BY ASHLEE DUNCAN

Southwest will add more than 25 MAX 8 aircraft over the next two years.

22 SOUTHWEST OCTOBER 2017

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Community Outreach

(L-R) Provisioning Agent Miguel Diaz, Operations Agent Sheila DiPace, and Provisioning Agent Carlos Rivera

Recycling Ringleaders

Southwest Airlines is committed to being green.

In 2009, Southwest tapped into our greatest asset, our People, to establish a network of Green Ambassadors throughout the Company. These Employees channel their passion for the environment to inspire, motivate, and engage their Cohearts in Southwest’s green efforts. These volunteers are challenged to innovate and create ways to make their workplaces and communities greener.

Kicking green passion into action, Green Ambassadors were presented with a challenge—to find something unique to recycle and help Southwest reduce our impact on the environment. The idea to recycle six-pack rings began in Orlando, thanks to the dedication of both Regional Lead Green Ambassador and Orlando Operations Agent Sheila DiPace and Hi-Cone, a ring carrier manufacturer.

Nearly three decades ago, Hi-Cone started the Ring Leader Recycling Program, an environmental

education and ring carrier recycling campaign that has reached 22 million people, recycled 2.7 million pounds of ring carriers, and has helped reduce ring carrier debris by 75 percent.

That green challenge and pilot project has evolved into the Southwest Ring Leader Program, which expanded throughout our Provisioning Stations earlier this year. Green Ambassadors work with our Provisioning locations to collect six-pack rings and ship them back to Hi-Cone for use in open loop recycling. This program has a tremendous environmental impact by reducing litter, decreasing the amount of landfill waste, and lowering the amount of natural resources needed to create new plastic products.

Over the last eight years, we’ve worked with HiCone to recycle more than 7,000 pounds, or nearly 900,000 six-pack rings—end to end, that’s close to 100 miles of six-pack rings. As of July 2017, we are the largest single contributor of recycled ring carriers through the Ring Leader Recycling Program.

Southwest and Hi-Cone have a shared commitment to mitigating our impact on the environment through repurposing and recycling.

—Andrea Cavanagh, Community Programs

24 SOUTHWEST OCTOBER 2017

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8/31/17 1:55 PM

Stories worth passing down.

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You Made Our Day WANT TO SHARE YOUR STORY? Have you witnessed an over-the-top act of Southwest Airlines Employee kindness?

Let us know at Southwest.com/ contact-us.

seat in front of my mom, and asked her if she wanted to dance. He said he wasn’t going to see his wife for three days and needed a dance partner. He reached out for her hands, and the two of them twostepped off the plane, with Mom smiling all the while! The whole plane watched in amazement and gratitude. The tenderness of this young man toward my mom was heartwarming. He treated her with respect, kindness, and dignity. In my mind, he was an angel who appeared at just the right moment. I already loved flying with Southwest, but I will carry this experience forever in my heart.

—Amy Engelhardt

Dear Southwest,

I was traveling to Denver, moving my elderly mother to my home. She has dementia, and sometimes seemingly easy tasks become difficult. When it was time to exit the plane, my mom sort of froze and didn’t understand that she needed to walk out to the aisle. Seemingly out of nowhere, flight attendant James Henderson came over and asked me how he could help. I told him I needed help with my mom, and he jumped into action. James strapped my backpack on his back, got in the

THAT DANETTE SPIRIT

I was traveling with my 7-month-old to see my husband graduate from training.

ILLUSTRATION BY LEVI HASTINGS

A PERSONAL TOUCH

My husband and I were conversing with flight attendant Trina Hood and mentioned we were flying home for our grandson’s 10th birthday. A few minutes later, Trina came back by and asked me to write down my grandson’s name, which is Mason. I thought at the end of the flight she was going to mention his name and say happy birthday. No, she went way beyond that! She came back 30 minutes later and had made a bag with Mason’s name and balloons colored on the outside, and filled with goodies— apple juice, crackers, nuts, and colored tissues. Trina is a gem. And by the way, my other grandchildren want us to fly on their birthdays so they can get a gift bag.

—Bill and Rhonda Gesell

26 SOUTHWEST OCTOBER 2017

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I had been alone with our baby and could not wait for that awful time to be over. My daughter was doing that baby chat/scream while waiting to board, and a man near us didn’t seem to think it was as cute as I did. He told me to “stick a binky in that thing’s mouth.” Months of stress came out at once as I bawled my eyes out in the waiting area. I boarded the plane and headed toward the back, where my guardian angel, flight attendant Danette Foster, was waiting. I don’t know if she saw me crying, but she certainly saw me struggling to get situated. She took my daughter up and down the aisle while welcoming other passengers aboard, introduced her to everyone, and even closed the luggage bins with her in arm. It gave me the chance to compose myself after a long day of flying and long months of new motherhood. That night, Danette did more than hold my baby for me; she held me together emotionally. I’ve flown Southwest since then and have seen that same “Danette spirit” on just about every

flight. The attendants have offered to hold my baby while I use the restroom and entertained my crazy child while I often fly alone. Thank you for instilling a company culture that puts people, not profits, first. —Stephanie Vazquez RED CARPET SERVICE

My daughter, who is married to a Marine, went into early labor, so I had to rush from Sacramento to New Orleans to help. While boarding, I asked flight attendant Tracy Albright how to access the WiFi on my phone so I could keep in touch with the maternity nurses. It was just a matter of hours before she would deliver the baby! After we landed, Tracy announced, “We have a grandmother on the plane who is rushing to the birth of her grandchild whose father is a Marine. We’d like to let her off the plane first.” Not only did everyone agree, but they also cheered and clapped as I left the plane—I was in tears by the time I got off. What a great bunch of passengers, and what a caring flight crew. —Cecelia Cutler

THE BABY WHISPERER

We recently flew Southwest with our 7-year-old son and our 1 1/2-year-old daughter. We thought we had prepared everything possible to keep our kiddos entertained, but about 10 minutes into the flight, our daughter was terrified and crying. Each time she’d start to fall asleep, she’d wake up and start crying again. We offered to buy drinks for those seated in front of us, but we had no other ideas of how to make things better. Flight attendant Linda Russell approached us and asked if she could hold her. Immediately, our daughter was at ease. Linda then asked if it would be OK if she walked with her through the plane to let her “help” pass out wings to the kids on the flight—of course we didn’t mind. After that, we offered to take our daughter back, but Linda asked to hold her a little longer because she thought she’d be able to get her to sleep. She was right—within minutes, she was asleep. Linda was an absolute lifesaver to our little one, and I cannot thank her enough. —Erin Cartright

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At first, Larry Chiarelli, director at a tech start up, thought he was doing all he needed. Sign up on multiple dating websites. Meet lots of women. Eventually, the right one would come along – except she never did.

So he decided to bring in the professionals and hired It’s Just Lunch. IJL’s matchmakers got to know him and his preferences. They selected his dates, arranged schedules, and even made the restaurant reservations. Dating 

became stress-free and fun. Larry was a practical guy and didn’t believe in love-at-first-sight, but that was until IJL introduced him to Ping.

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What was your dating life like before joining It’s Just Lunch?

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Online dating was time consuming and stressful. I needed someone to help out, to relieve me of the dating busy work

Ping: I was very busy with work when I discovered IJL. I was seeing different people I mostly met through friends and by attending events. Online dating seemed so time consuming so I was never willing to invest what little time I had into something so hit and miss.

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 It's Just Lunch Clients LAWRENCE CHIARELLI Regional Sales Director: Tech start up EDUC: BS, Bloomsburg Univ INTERESTS: Golf, running, travel PING MA Owner of RollingPing:Custom Cakes EDUC: MS, Columbia Univ INTERESTS: Travel, wine, jogging with dog

I used to tell my friends: Who has time for online dating…browsing through profiles all night when I could be doing something else with my time."

Why did you decide to join It’s Just Lunch?

L: A good friend of mine mentioned that IJL may be a good resource for meeting women who were a better match for me. Plus, joining would let me get back some time in my life that was sorely lacking.

P: I fly frequently for work and for fun, and when I saw It’s Just Lunch in the airline magazine, it was as if the matchmaker was talking to me! One day after a particularly long flight and wanting to snuggle with someone and watch a movie, I decided it couldn't hurt to give it a try.

What did you enjoy most about the It's Just Lunch process?

L: Having someone doing all the work to select and schedule a date. It was like I had my own personal dating concierge to take care of all the details. All I had to do was be on time for my date and be myself.

It really was a stress-free experience.

P: The stress-free experience! I had a professional matchmaker to select matches and set up restaurant reservations for me. All I needed to do was to show up and focus on getting to know my date.

What was it like working with the It's Just Lunch matchmakers?

L: Easy and convenient. At the time the company I was working for was going through a merger so I was away from home quite a bit in all day meetings.

I’d finish my day and there would be a

voicemail from my matchmaker telling me about my next match. I’d call back, get the details and run through my availability. The next thing I knew I was in front of an interesting woman having a great conversation.

P: Stress-free and fun! Exactly what I needed because dating can be so frustrating. I always looked forward to meeting my next match.

Do you have any advice for singles who want to meet that special someone?

L: I often ask my clients: Would you rather drive across the country in a Toyota Corolla or a BMW 5 series? They always say the 5 series. You get what you pay for. Investing in yourself and your future with someone special means investing in the right matchmaking service. For me that was It’s Just Lunch.

P: Invest in your own happiness, it is always worth it. I never would have met Larry if I hadn’t joined It’s Just Lunch.

It’s the best decision I've ever made.

IT’S JUST LUNCH SIGNATURE MATCHMAKING PROCESS: 1 Through a series of conversations, we get to know you and your relationship goals.

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4 Call us with feedback after your date.

5 Put your membership on hold if sparks flew. (No sparks?

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The success of It’s Just Lunch is built on creating high quality matches in low pressure situations. In 26 years, they’ve set up millions of first dates. Make meeting someone special a priority. Get in touch at 800-8586526 or www.itsjustlunch.com.

Julie Lopez “Dating is such an important part of your life and shouldn’t be left to chance.

xt

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s.”

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30 MIN

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56%

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4 OF 5

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2/3

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26 YRS

Of changing lives one match at a time.

IT’S JUST LUNCH IT'S JUST LUNCH 800.858.6526 ItsJustLunch.com Source: IJL Online Survey

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5/1/17 8:57 AM

from the editor

THERE ARE TWO SIDES

Critically acclaimed.

Unflinchingly unique.

Globally respected.

A provocative, contemporary look at the continuing battle between the Mob and the law through high-tech theater presentations, over 2,000 one-of-a-kind artifacts and interactive exhibits.

themobmuseum.org Downtown Las Vegas

Dear Reader, Since this issue is dedicated to animals, I can tell you about something that happened when my son, George, was five. (If you think a five-year-old boy has nothing to do with animals, then you clearly haven’t met a fiveyear-old boy.) George was climbing New Hampshire’s Mount Cardigan with his cousin, Clay, and their mothers when the boys raced ahead, took the wrong trail, and promptly got themselves lost.

At a very early age, George had been taught that if he ever lost his way, he should sit down and wait for help. So he and Clay perched on a rock. George took out a pocketknife of mysterious origin and calmly began to whittle a stick.

They could hear their frantic mothers calling, but their instructions had left out the part about answering. So they sat quietly, and George kept whittling.

Eventually a hiker came along and spotted the boys. “Are you lost?” she asked.

George nodded. “You’re supposed to get our mothers.” And the hiker did.

While our boy is now fully grown, he still knows to sit down and whittle his thoughts whenever he’s lost. He has the added knowledge that when someone calls, especially his parents, he should answer. But I love the attitude of his 5-year-old self. He knew what a stranger, someone not of his flesh and blood, was supposed to do.

Pets tend to have the same healthy attitude. Especially cats: They know exactly what you’re supposed to do, and, like an intelligent 5-year-old, are happy to tell you.

I believe, in fact, that this is the most important wisdom animals have to teach us. You’re supposed to help. I admire those who assume help will come, even when they’ve strayed and gotten themselves lost.

After all, isn’t this what faith is?

Jay Heinrichs EDITORIAL DIRECTOR @JAYHEINRICHS

PHOTOGRAPHY BY BMCENT1/ISTOCK

TO EVERY STORY.

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Dear Editor,

I’ve read countless articles and books on sports, but had never heard of Larry Nelson. Then, here I am, traveling from Minneapolis to Chicago, and I pick up JK Nickell’s story on the Vietnam hero turned golfer who has never been truly appreciated [“Meet Larry Nelson,” August 2017]. It made me a Larry Nelson fan and, heck, even a fan of golf. Thank you for making this short flight one of the most enjoyable I’ve been on.

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MINNEAPOLIS

/ A former editor of this magazine, JK is now a fea-

tures editor for Texas Monthly. We’ll make sure he sees this. (That will make him write for us more.)

PHOTOGRAPHY BY DESIREE ESPADA (MAGAZINE)

Call today.

9/6/17 8:58 AM

IN THE KNOW

I flew Southwest today and just finished reading the article about Larry Nelson. It was well-written and enjoyable. I am Larry’s age and followed his career—wonderful swing and an even better person.

Steven Halpin RIO VERDE, ARIZONA

/ The swing can reveal a lot about a person, can’t it?

Talk to Us For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, visit Southwest.com/ contact-us.

letters@southwestmag.com facebook.com/ SouthwestMagazine @SouthwestTheMag #SouthwestMag @SouthwestMagazine #SouthwestMag

HOLE-IN-ONE

What a fantastic article on Larry Nelson. Great writing, excellent storytelling, and just the right amount of sentimentality. Well done.

Chris Folmsbee STILWELL, KANSAS

/ JK’s sentimentality meter has always been well-calibrated.

Thanks, Chris.

ON PAR

I just read JK Nickell’s article on a flight from Houston to Denver.

I played golf and followed the pro scene during the 1970s (I broke par a couple times), but dropped it after that. I never knew (or at least don’t remember) the name Larry Nelson. I appreciate you telling this story because I believe there are so many untold stories that, for whatever reason, escape the gaze of reporters and popular media. This does not diminish their worth.

David Such LYONS, COLORADO

/ Our favorite stories lie beyond the gaze of most of us, David.

EVER GREEN

Thank you for the well-written cover story this month! I have followed Larry Nelson’s career for a long time and concur that it has been one of the best-kept secrets out there. And yet, he has been deserving of much more in the history of our beloved game.

Mike Phillips ATLANTA

More nationally ranked hospitals than any other health care system in Texas.

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For you, these recognitions confirm our commitment to providing quality health care each day.

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Physicians provide clinical services as members of the medical staff at one of Baylor Scott & White Health’s subsidiary, community or affiliated medical centers and do not provide clinical services as employees or agents of those medical centers, Baylor Health Care System, Scott & White Healthcare or Baylor Scott & White Health. © 2017 Baylor Scott & White Health. BSWH_983_2017 KS/GD.

9/6/17 8:58 AM

contributors

Meet the people behind this issue.

Our cover star poses for Sylvia at Barton Creek.

Sylvia Elzafon

Tara Nieuwesteeg

WRITER

PHOTOGRAPHER

WRITER

ILLUSTRATOR

A Dog of One’s Own / p. 58

Cover; Creature Comfort; ’Til the Cows Came Home / p. 56 & 62

’Til the Cows Came Home / p. 62

The Flint Hills / p. 49

Liana has reported from Mongolia, Armenia, and other far-off locales, but now calls Detroit home.

Her favorite neighborhood spot, Oloman Cafe, is a coffee shop owned by a Bosnian-American family. “It really speaks to the multicultural nature of the community.” @LIANAAGH

As an animal lover and proud dog mom, Sylvia could easily relate to this month’s issue. Tanner (pictured) was her companion of 13 years. “He was a light in my life and my best friend. I still miss him.” @SYLVIAELZAFON

Aside from meeting the cows, the highlight of Tara’s visit to Rowdy Girl Sanctuary was lunch.

“The owner, Renee, made vegan bacon using tempeh, liquid smoke, liquid aminos, maple syrup, and nutritional yeast. It was amazing!” @TARA.NIEUW

Ping Zhu

A Brooklynite, Ping is often inspired by bike rides through the city.

“It’s a good thought-marinating time, and I love that I can go the same route and see new things on a daily basis.” @PINGSZOO

PHOTOGRAPHY BY DANIEL COCHRAN (PING ZHU)

Liana Aghajanian

36 southwest october 2017

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Experience the holidays in Albuquerque, and you’ll leave here with a whole new definition of joy. VisitABQ.org

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us pronounce “caramel” with three syllables.

Forget about favoring “tomay-to” over “to-mah-to.”

After surveying more than 1,000 adults, candy company Werther’s Original discovered that there’s some disagreement over whether or not to stretch out “caramel.” What’s driving our pronunciation preferences? Most of the sticky situation can be blamed on regional differences. Fifty-seven percent of Midwesterners opt for the short and sweet “karmuhl,” but in the West, South, and Northeast, the three-syllable style reigns.

Still no word on whether we should call the whole thing off.

october 2017 Southwest 39

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PLAY Drink

ORDE R THIS

Husk Fiz

A few years back, the bartenders at Small Brewpub in Dallas were flipping through George Kappeler’s 1895 book, Modern American Drinks, looking for cocktails to feature on their menu. They stumbled across the New Orleans Fiz, a lemon and gin drink frothed with cream, and tossed it up on the chalkboard. Customers loved it, so owner Benj Pocta started playing around with a lactose-free version. The Husk Fiz was born.

Swapping cream for coconut milk, the new take still has the citrusy bite of a standard fizz, but with a tropical and floral slant. “Ultimately, we’re most pleased when both the cocktail geek and the guest who just wants a solid drink to enjoy with friends find something on our menu,” Pocta says.

MAKE IT ← Combine 1½ ounces London Dry gin, ¾ ounce coconut milk, ¾ ounce coriander syrup*, ½ ounce lime juice, and a lime leaf into an ice-filled shaker; shake until the exterior of the shaker is frosty. Strain into a tall, chilled glass and top with 2 ounces chilled club soda. Spritz with orange blossom water and garnish with lime leaf. *Put 500 grams sugar, 500 grams water, and 75 grams coriander seeds in a pan and bring to a boil. Reduce heat to low and let simmer for about 10 minutes. Once cool, strain out the coriander.

Looking for lime leaves? Try a Southeast Asian grocery store.

40 Southwest october 2017

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Found in Houston

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Travis Weaver is a modernday renaissance man.

Before he began selling candles out of his kitchen in 2012, he was a welder, waiter, and insurance salesman. While those ventures petered out, his candle company thrived.

His concept was simple: Take products traditionally marketed to women and rebrand them. “Why can’t a guy enjoy a bubble bath? It doesn’t have to be in a pink bott le and smell like lavender.” Today, Travis stocks candles, as well as other made-in-theU.S. items, at his store in the Heights neighborhood.

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WORK Number

Group panels make the interview process harder.

13%

PHOTOGRAPHY BY VIMVERTIGO/ISTOCK

There’s nothing quite like being in the hot seat. After analyzing more than 250,000 interview reviews, job search site Glassdoor found that adding interviewers adds stress.

Thankfully, there’s a silver lining to successfully navigating a trickier hiring process. “A more difficult interview often leads to more satisfied employees later on,” says Andrew Chamberlain, Glassdoor’s chief economist.

“Harder questions give employers a better understanding of how you think, and your responses give them a glimpse into how you’d perform on the job. Employees who did well throughout the process are likely a better fit, and those who find they fit well with a company tend to be more satisfied.” Before you go: Did you have any questions for us?

HARD KNOCKS The research found that phone interviews and skills tests also served as stressors, increasing difficulty by 9 percent and 8 percent, respectively.

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9/11/17 9:39 AM

WORK Trip WALKING DISTANCE

Seattle

Unearth some of the Emerald City’s brightest downtown gems.

Downtown Seattle is built atop the original city, destroyed by 1889’s Great Seattle Fire. Explore the subterranean past with Bill Speidel’s Underground Tour.

DRINK ↙ At Cloudburst Brewing, ask for a Watson, the ever-rotating secret tap. Past brews have included raspberry stouts and an IPA made with peaches and tea.

SLEEP ← Check in at Thompson Seattle; its rooftop bar has some of the city’s best views of Puget Sound.

REFLECT ↙ This month, Seattle Art Museum opens Andrew Wyeth: In Retrospect, a look back at the 75-year career of the American realist master.

EAT → Tucked into Pike Place Market, Radiator Whiskey focuses on meat (and whiskey, yes).

Opt for the lamb sloppy joe or turkey drum confit.

LEARN → Pull up a seat at Seattle Coffee Works’ Slow Bar, where baristas explain the science behind the various brewing techniques.

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ILLUSTRATION BY ANDREW JOYCE

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WORK Takeaway

OUT TAKES LEARNED BEHAVIOR It’s dangerous to assume everyone is inherently courageous and they just need to act. Our research found that courage is actually four skill sets that can be taught, developed, observed, and measured.

Brené Brown

The best-selling author and social scientist says true belonging takes a leap of faith.

Fitting in is trying to assimilate, whereas belonging doesn’t ask us to change— it asks us to be authentic. I once held a meeting where I told everyone at my company what I expected them to do.

One person, who is now the president, raised her hand and said, “I completely disagree.” As a CEO, I don’t want people around me who say “yes” when they

actually question the decisions I’m making. We have to normalize discomfort by giving and receiving uncomfortable feedback and having hard conversations.

We have to reward vulnerability and people who say what’s on their mind and put the brakes on an idea that everyone else thinks is great. That’s how we get growth, innovation, and learning.

FAVORITE TED TALK I love Tim Urban’s talk on procrastination.

He starts with a story about how he wrote his 90-page senior thesis in 72 hours. I have a daughter who just started college, so it’s especially relevant now.

PHOTOGRAPHY BY MAILE WILSON

Brené’s fifth book, Braving the Wilderness: The Quest for True Belonging and the Courage to Stand Alone, is out now.

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Great Places

EASTE RN K ANSAS

The Flint Hills

As twilight falls, my father-in-law and I travel across rolling pastures, chasing fire as we go. / BY AMY BETH WRIGHT

WÂ

e are en route from Strong City to Emporia, in eastern Kansas, and we cannot find the particular road Bob had in mind, the one where we could park the car and hike along the Cottonwood River. On the map, I see Corn Creek, Crocker Creek, and Steak Bake Creek, all of which splinter from the southern fork of the Cottonwood. There is also a north fork, and both are tributaries of the Neosho River, which is a tributary of the Arkansas River, which is one of many tributaries in the Mississippi River watershed. There is fenced property on our left, and cows graze in a modest pasture behind a ranch house. One, its coat the color of cinnamon and matted with dirt, runs alongside

ILLUSTRATION BY PING ZHU

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our car as we drive past. We periodically glimpse the Little Cedar Creek, which is nearly dry, on our right, the water so scant that we can see gravelly pink and gray limestone in the creek bed.

The mood changes when we cannot find what we are looking for, and I fear that Bob, my father-in-law, is feeling defeated. He turns onto state Route 177, which will eventually get us to I-35 and back home to Topeka. The cattle on the more vast, elevated pastures along the highway graze in small groupings. They will gain weight throughout the spring and summer, and be sold in October. One sits with her thin forelegs tucked symmetrically beneath her broad body, her calves in close proximity and seated in the exact same position. Bob points out wild turkeys and, october 2017 southwest 49

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occasionally, bison being raised.

As we merge onto I-35, we see orange flames blazing through a hilly pasture on the other side of the highway. Thick black smoke gathers beneath the low-hanging clouds. Throughout the afternoon, we have noticed isolate wisps of gray smoke wafting faintly like chimney smoke from the charred hills. It is my first time visiting Kansas during the springtime, and Bob explains that every April, as the grazing season begins, the pastures are burned to clear dry brush and expose newer soil, which readily releases its nutrients. New bluestem grass springs to life almost immediately, poking through the exposed earth. The Flint Hills are interspersed with cottonwoods and cedars, and the singular shape of each gnarled tree is magnificent, even in daylight. The annual burns also prohibit new tree growth, which renders the ones that are here more distinct. The plumes of smoke we have seen for most of the day are from the last burning embers of slowly dying fires. But the advancing flames we see now are bright and on the move. They will part the brown grass from the earth and shock the soil awake.

Bob pulls over to think. This initial phase of burning, the first touch of fire to dry grass, will not last long. We are on the opposite side of the road as the burning pasture, and Bob, who drives with his camera on his lap, wants to photograph the flames as they tear through the grass. He takes the next exit, and my husband, Derek, navigates us closer to the pasture using the map on his phone. Bob’s turns become deft and precise.

He pauses briefly to photograph a squirrel with glassy eyes that stands on top of a mailbox.

Bob has owned at least a dozen cameras in his lifetime—the first a Yashica rangefinder purchased at the Tinker Main Exchange when he was stationed at Tinker Air Force Base in Oklahoma. Newly married, he lived in an apartment

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in Midwest City and, on weekends with my mother-in-law, photographed rolling hills and open prairie, the sun seeming to slip through a seam in the earth as it fell behind the horizon. When they returned to Wichita, he bought a Yashica SLR that allowed the photographer to see the image that will be captured directly through the lens. Assignments for a photography class led him on solo journeys to the arboretum and through the alleys between aircraft manufacturing plants.

These days, he occasionally drives back to Wichita, accompanied by a friend from his photography club in Topeka. At the Burlington Northern Santa Fe rail stop, they photograph Boeing fuselages loaded on trains bound for Seattle. They drive to Emporia, Newton, Kansas City, and Falls City, Nebraska—any town a steam engine might pass through.

Fire is a change from the norm: Close-ups of flames might make for an unusual submission to the contests his photography club enters. But Derek speculates that Bob is interested in holding on to something that might otherwise be lost to time. I speculate that chasing fire is akin to chasing trains: Both tear freely through this open landscape. Another type of silence settles in the car—not the disconcerting sort, where we might speculate as to one another’s sensitivities, but the kind that is rich with awareness.

WHEN WE GLIMPSE a shock of orange a few feet from the car and just uphill, Bob brakes and parks on the shoulder. Low flames, less than a foot high, weave through the remaining grass a few feet away from the passenger side of the car. Bob takes off, cupping the bottom of his camera in one palm as he walks uphill on the pasture that we had tracked from the car.

He is in that exalted creative space where there are no choices to be made, a space that, as a writer, I

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long for—where instinct is powerful and clarity is abundant. Since we spotted the flames, the only question for Bob has been, How do we get as close as possible? He pauses, searching for the flames we had glimpsed from the road— upon getting closer, much of the hillside is already like the last moments around a campfire, speckled with ash. Bob climbs the back of the pasture, a steep grade almost perpendicular to the road. From the car, the flames had seemed to travel downhill. But when I see him crouch and I watch the steadily advancing low orange flame rimmed with black smoke broach the precipice of the hill, I realize that they are climbing. He crouches to capture the exact interchange between the fire and the dry grass.

A full flame seems to momentarily take hold of the grass, and then suction it upward. As the flame absorbs the grass, it is fitful motion. Derek, my mother-in-law, and I step onto the pasture. We see a winding path of small fires weaving through the grass like burning footprints. Once robust, the fire has broken into pieces and gravitated to the driest grass. The fire’s path mirrors the meandering creeks in the back hills, but instead of sinking into the muddy earth like the shallow creeks, the fire strains away from the land.

Bob disappears for a few minutes, pursuing freshly lit flames. In one of his photographs, the edges of a robust flame break from the center in small bits, scattering in the air like an archipelago. In another, when the flames are at their highest and the concentrate of yellow and orange most luminous, an orange seam halves the pasture and delicate wisps of black smoke swirl above the restless fire like tarnish on silver. We remain until Bob turns toward the car and says happily, “Let’s go find some more fire.”

AT A SCENIC OVERLOOK, Bob points out the landscape of the Flint Hills at a distance. The

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shadowy slopes are interspersed with shrubs and cottonwood, sycamore, and evergreen cedar trees; the latter seem to spring from the side of the road, even when it is dry and rocky, in miniature.

The next time we come this way, it’s winter of the following year, and Derek drives. On the way home from Alma, Kansas, Bob and my mother-in-law sit in the back seat, his camera pack on the seat between them, as well as a 1-inch spiral-bound book filled with maps and routes for exploring the small towns of Kansas. We have a debate when leaving Alma about the best way onto the Skyline Mill Scenic Byway, and soon we realize we are instead on the Native Stone Scenic Byway, which winds south, then east, and then north again, home to Topeka. The prairie will not burn for another five months. The pastoral expanse is entrancing, the landscape of peaks and valleys skirting shadow and light. I concentrate on the movement of the shadows, the way in which light can climb and sprawl and vanish.

We wend a broad curve and, suddenly, the hills and meadows are bathed in high-chroma yellow sunlight, as in a high-contrast photo.

The horizon is somewhere beyond the mounds of rolling hills. The earth seems to expand and press into the atmosphere, enveloped by a glowing horizon. On sparse allotments of ranchland, black and brown cows graze. There is a moment, again where we are unsure of the way home, and Derek suggests we continue on the scenic byway. Sunset begins subtly, the horizon purpling. Above the purple rim, a band of fiery orange emerges, the colors blended together at their edges. Another band of pale orange follows, the colors stacked like panels in a Rothko painting. Buttery yellow light glows softly, mingling with the emerging night.

Amy Beth Wright lives in Brooklyn.

Email her at amybeth21@gmail.com.

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PAGE 55

Dominique, one of Rowdy Girl Sanctuary’s 28 chickens and ducks

Wild Lives

MEET KERMIT the therapy dog, COSMO and his fellow camels, HENRY the long-

awaited Maltese, ROWDY GIRL the spirited cow and her band of animal friends, and MADDIE the well-read rat terrier PLUS! KATHERINE the jet-setting koala

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9/11/17 9:22 AM

WILD LIVES

How mortician Melissa Unfred and a dog named Kermit are helping others navigate grief.

AS TOLD TO SONYA VATOMSKY / PHOTOGRAPHY BY SYLVIA ELZAFON

A

s you can imagine, funeral care is fulfilling but emotionally draining work. I’m a mortician in Austin, Texas, and last year, I adopted a dog, an Australian shepherd and border collie mix, to help me decompress. It quickly became clear that the black-and-white pup with mismatched blue and brown eyes was ready to do much, much more. Widdle Kermit Ambrosius von Przygodski (named partly for everyone’s favorite frog and partly for a character played by David Bowie—you can just call him Kermit) is now my sidekick and the other half of Texas’ first certified dog team working in funeral care. We go

PHOTOGRAPHY BY SYLVIA ELZAFON (PREVIOUS PAGE)

Creature Comfort

56 Southwest october 2017

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Kermit with owner Melissa Unfred at Zilker Park in Austin

Man’s Best Friend

Paul Trotter was 19 when a herd of rescue camels came to stay at his family’s California ranch. everywhere together, from first calls to graveside funeral services.

I always clear it with families and staff first, and when they say yes, Kermit is on duty as a calming presence for anyone who needs him— staff included. He mostly stays in one place, within eyesight, and waits for people to come up to him. Sometimes, though, he approaches the grieving. What’s been incredible to see is how he can spot precisely who that is. One afternoon shortly after I got him, the owner of the Austin funeral home I partner with was seeing a family in the main office. Kermit walked right up to the widow and put his head in her lap, and that bit of comfort was what helped her finish arranging her husband’s services. He’ll also interact with children a lot; a funeral can be a strange and difficult place for them, and he helps them cope.

One of Kermit’s greatest gifts is his approachability. His eyes and his face make him so easy to talk to—even about the saddest situations—and he brings out a smile in everyone who spends time with him. We’ve worked with trainer Janet Perry and the Austin Dog Alliance to receive his therapy certification. Therapy animals must be at least 1 year old, so after Kermit’s first birthday in the spring, we made everything official through the Austin Dog Alliance’s certification program.

Kermit has also helped me with my anxiety and fear of the public. I’m always on point as a funeral director, but get me into a social situation and my nerves can take over. Having him by my side has been a profound experience, as both his owner and his teammate, and I’m very proud of him.

Sonya Vatomsky is a writer and researcher based in the Pacific Northwest. Their work has appeared in Rolling Stone, The Atlantic, and New York.

AS TOLD TO CARRIE KIRBY / ILLUSTRATION BY PAUL BLOW

The camels all had their own personalities.

One of the girls, Jez, would stand up and rock if she got bored. We took them to events, and the first time she did that on the road, she got the trailer fishtailing. But Jez loved hamburger buns. Throw some in there, and she’d be fine.

Irving was born with tendinitis in his right front leg; his mother wanted nothing to do with him. So he moved into the house, and we took turns feeding him from a 2-liter soda bottle. He would lie in our living room, and my 4-year-old nephew, Joshua, would lean against him, and they would watch TV. If you left a glass sitting around, Irving would pick it up and drink it—camels’ lips are soft, and they can use them like fingers. He’d also press the doorbell with his lip and wait for somebody to come; my dad accused me of playing doorbell ditch.

We had two bulls, Omar and Cosmo, and Cosmo was my buddy. He was 2,200 pounds and the top of his head reached over 8 feet, but he would still nuzzle you. (Camels can be giant teddy bears.) Once, my brother and I were in the barn, and, just being boys, he punched me. Cosmo was kicking at the stall door, leaning out, trying to get my brother. It took a lot of talking to calm him down.

I could do things with Cosmo nobody else could. When he needed to go to the doctor, I had to take him. Once, when I walked into the pen, he didn’t recognize me and he snapped.

I said, “Cosmo, you knock that off.” At the vet’s pen, I introduced Cosmo, had the vet touch him, and said, “Cosmo, do you feel that?

That’s your doctor. He’s trying to help you.”

To the end, when Cosmo’s kidneys shut down and he passed, that was the only doctor who could touch him.

Cosmo was a great listener. I could go to the barn and vent, and he would bellow.

Whether he understood what I was saying, I have no idea, but his responses were always in the right spots.

Carrie Kirby is a freelance writer in the Bay Area. october 2017 southwest 57

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WILD LIVES

A Dog of One’s Own Growing up without a pet reflected my experience as an immigrant in America.

BY LIANA AGHAJANIAN / PHOTOGRAPHY BY NICK CABRERA

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FAMILY PHOTO COURTESY OF LIANA AGHAJANIAN

I

spent most of my childhood begging for a pet I knew I would never receive.

I begged when I came home from school, on our weekly trips to the grocery store, and while we watched TV. I begged while my mother cooked, the sound of my tiny, dejected voice and the aromatic smell of dishes like zereshk polo—white rice with saffron and dried barberry fruit—permeating the house together.

The answer came in various tones and words, but always ended up being the same: It was never going to happen.

Like all kids growing up in America, I wanted a dog. I watched Beethoven and Homeward Bound: The Incredible Journey so many times that I wore out the VHS tapes. When I was invited over to a friend’s house, I’d interact more with the family dog than my peers. I made up my mind at a young age that I was going to be a veterinarian and memorized The author every breed I could from (far right) books I checked out at with her the library. family in 1991 But I knew instinctively that not having a dog was something that set me apart from my friends and classmates, that I would always be teetering between multiple identities and cultures, never really fitting in both. Not being allowed to have a dog meant that I wasn’t fully American.

Born in Tehran, Iran, to parents of Armenian extraction, I was 3 when I came to the U.S. with my family as a refugee in 1987. My early childhood years were spent in the basement with my extended family as the Iran-Iraq War raged around us and bomb sirens echoed throughout the city.

When we landed in Los Angeles after a

year in limbo, nothing would be the same again—not because we made a choice, but because there were no options left to consider.

As we adjusted to our new, unfamiliar country, the life I lived in my house and the one I lived outside of it were vastly different from each other. At home I spoke Armenian; at school it was English. While most people spent their weekends with friends or playing sports, mine always consisted of get-togethers with my large extended family and enough food to feed a small village. As a child, I understood that stark divide through pet ownership.

Due to religious and cultural beliefs common across the Middle East, dogs weren’t integral to—or even part of— everyday life the same way they were in America. Dogs were dirty. They shed. They pooped. They would ruin the house. They were not things you kept indoors, gave names to, or took on long walks. They were animals, far away from the thriving pet culture of the West, far from everything that Rin Tin Tin and Lassie stood for. Years later, friends and acquaintances from similar backgrounds revealed truths we now know to be self-evident: The possibility of having a dog was so remote, so unattainable that many didn’t even try asking. Instead they lived part of their childhoods in their 30s or 40s when, for the first time, they were the ones making the decisions about pets.

CONTINUED ON PAGE 70

october 2017 Southwest 59

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9/11/17 1:44 PM

WILD LIVES

Everyone’s a Critic Chapel Hill, North Carolina’s literary circle now includes a dystopian-loving rat terrier.

BY DANIEL WALLACE / ILLUSTRATION BY PAUL BLOW

F

ame, for a dog, is rare. Toto, Lassie, Benji, Snoopy. It’s a short list. This makes sense: On average, dogs live to be about 12 years old, which is a blink of the eye and very little time to distinguish themselves from the 500 million other dogs on Earth. People can live to be 100 and still, despite herculean effort, live in perfect anonymity. Even if we narrowed our focus—to a small American town, say—it would be hard to name a dog as being even locally eminent. Welcome to Plainsville, Home of Mugsy, the Dog Who Saved Emma Carter That Day She Fell in a Well.

Not so in Chapel Hill, North Carolina, where one of my two dogs, Maddie, the rat terrier, has become the chien du jour. Facebook friends and Instagram followers nationwide know of her. She has become, at least for this little while, possibly

more famous than I am, and for someone whose business deals in modicums of fame (me, not her), this is troubling. Because she is a dog.

Most dogs don’t achieve fame on their own; they depend on us to be catapulted into that rarefied plane. This is what happened with Maddie, too: I discovered an app that made it appear her mouth was moving, and I recorded some commentary, and the app converted my voice (which is flat, a little nasally) into a curiously high-pitched plaintive tone. In the beginning, she reviewed basketball games from the 2017 NCAA Tournament, specifically the University of North Carolina Tar Heels, my alma mater and employer, who went on to win it. Afterward, she began reviewing books: new books and classics alike. She’s an objective, mostly appreciative reviewer, and has brought to

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light some lesser-known novels.

She’s fond of dystopian novels and stays away from books about dogs, because she finds them overly sentimental. People love her. Love her.

I’m used to being approached by strangers who may have read a book of mine and want to tell me how they feel about it. But this is a new thing, fans who approach me, make sure I’m Daniel Wallace, and then only want to talk about my dog. I’m used to being asked to blurb books, to review them, but not as used to Maddie being asked to: Two authors and one major publisher have sent books to my address, to her attention.

And by popular demand she now has a YouTube channel. I myself as a person/author/man about town have never once been asked to have a YouTube channel.

This is disconcerting. I never wanted a YouTube channel, but now that she has one, I want one as well. Yes, I practically invented this dog, and so in a sense she is me, and is not, at the same time. Eventually you’re not sure who is who, and what’s real.

The greatest irony is that fame generally reflects on the famous: As human beings, we know we’re famous because we’re told we’re famous. But Maddie doesn’t know.

It’s lost on her and that, in the end, is a blessing. Because she will never change. She will never get too big for her britches, even though britches are something she has never worn. She has no ambition to be anything other than who she is.

She is happy. She’s a good dog.

So it’s me who’s the repository for her success. The other day, after a reading for my new novel, a woman came up to me and said, “I was listening to you read and realized you reminded me of someone.

It was Maddie. You sound exactly like your dog.”

Daniel Wallace is the author of six novels, including Big Fish and Extraordinary Adventures. Meet Maddie on Instagram @danielwallace1.

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T H E

U N I V E R S I T Y

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9/6/17 1:19 PM

WILD LIVES

’Til the Cows Came Home Rowdy Girl Sanctuary was once a sprawling Texas ranch. Its transformation is a story of tradition, a red trailer, and one special calf.

BY TARA NIEUWESTEEG / PHOTOGRAPHY BY SYLVIA ELZAFON

O

ver there, just beyond a bright orange tractor, are the chicken coops. Behind wire and planks of wood, you’ll find a quiet bunch of brown-and-white bait birds, rescued from a cockfighting ring. There’s a place for the roosters, too; loose hens scratch at the ground, and a pair of ducks snuggle together. Beyond them, pink-and-black pigs wallow in a mud pit while horses graze on the horizon. Two old Holsteins stand in the shade of a wood-beamed barn.

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Renee singing

They’re a motley assortment of a tune to This is Rowdy Girl Sanctuary, Cinnamon, a sizes and colors—brown and black home to 59 cows, 28 chickens and Brahman cow and spotted and shaggy—but right ducks, four pigs, three horses, now, they’re all hungry. They see and a playful goat named Pepthe bags of Purina, and their low bellows per. There’s a statue of St. Francis, patron intensify. The Kawasaki speeds past the saint of animals, in the front garden. Becows, and one by one, they fall in line beyond that is a bright, modest ranch house, hind it. and coming through the door is Renee “Keep going,” Tommy warns Renee, King-Sonnen. Her husband, Tommy, heaps from the back seat. “They’ll block you.” several bags of Purina into the back of Renee isn’t listening. She’s looking their green Kawasaki 4x4. It’s time to visit for her favorite. “That’s Rowdy Girl,” she the cows. cries, pointing to a black cow with a heartRenee and Tommy drive through wildshaped mark on her head. “There she is!” flowers and past oak trees with low-slung Soon the cows bunch together, a mob branches. Past storage buildings and barns of thousand-pound animals, Rowdy Girl watermarked from a recent flood. Past a cresting near the head. The Kawasaki’s glassy pond where Tommy swears he saw wheels squeal. Marshy water splashes up. a little alligator. When they finally putter For a second, the 4x4 is stuck in the mud, onto the pasture, the cows take notice. october 2017 Southwest 63

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WILD LIVES

the cows close behind. But Renee manages to gun it through the pasture gate—just in the nick of time. She parks beside a tree and Tommy rips open the first bag of feed.

The cows pour through the narrow gate, and Tommy and Renee walk among them, greeting them by name.

Rowdy Girl Sanctuary, located about an hour south of Houston in Angleton, Texas, used to be an operating ranch that sold its cattle to the Texas beef industry. How it became a safe haven for nearly a hundred animals starts with a love story between two humans.

RENEE AND TOMMY MET in a hotel bar in Lake Jackson, Texas, in 1990. Renee, decked out in leather and fringe, was singing on stage. A friend of Tommy’s had come for a drink, and soon called Tommy

to come meet the cute country singer.

By midnight, the crowd was thinning, but then in walked Tommy. Renee came to him like a shot, draped herself in his lap, and crooned “Crazy” by Patsy Cline in his ear. He blushed from head to toe.

“From there, we were inseparable,” Renee says.

Renee has smooth skin and coppery brown hair and is usually wearing bright red cowboy boots. She’s a self-described visionary who often finds a way to get what she wants. Tommy, tall and mustachioed, is the logical sort. His even-tempered calm is a sharp contrast to Renee’s fiery nature.

They first married in 1992, but divorced in 1997. Renee, a recovering alcoholic, had relapsed, losing both her marriage and the performing arts school she’d worked to build. As she tried to stay sober, she

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PHOTOGRAPHY BY TAD MOTOYAMA (KOALA) AND KEVORK DJANSEZIAN (MAN AND CRATE)

threw herself into new endeavors: first a yoga studio, then a holistic wellness center. When the wellness center fell apart, a friend offered to help her become a real estate agent.

By 2009, Renee was working in Pearland, Texas, at Shadow Creek Ranch, a master-planned community. She enjoyed helping people find and build beautiful new homes. It was well-suited to her outgoing personality, and she loved city life.

As she settled into real estate, it occurred to her that Tommy, who’d bought and sold land since the ’80s, would approve of her new profession.

“I always liked her,” Tommy says. “I just didn’t feel like being married to her.”

Tommy lived in rural Angleton on his sprawling ranch, then a cow-and-calf operation, and also managed analytical labs at Dow Chemical Company. One day he was on the phone with Renee’s mother, who asked if he was seeing anyone. Though Tommy denies saying so at the time, Renee’s mother reported that he was still in love with Renee.

“I think you should call him,” her mom advised.

Renee did. The two reconnected, but it wasn’t long before they were at an impasse: They wanted to get married again, but Renee didn’t want to live in the country, and Tommy wasn’t about to leave it.

He was nearing retirement, and the chemical plant was a short drive from the ranch.

In the end, she came to him. Her high heels broke walking up the ranch’s long gravel driveway, and she ordered Tommy to pave it. He just laughed.

“It was culture shock,” Renee says. “I missed city life terribly. I wanted to be able to go to my yoga classes, to the mall. I felt swallowed up.”

But she was determined to make it work. Stubbornly, she ignored ranch life and stayed inside, keeping up her yoga practice. She ignored the cows as they grazed peacefully in the pasture.

When Tommy asked her to bottle-feed

Koala-ty Time

Southwest Airlines takes a furry passenger on a cross-country flight.

As part of the Species Survival Plan, a program developed by the Association of Zoos and Aquariums, Katherine the koala was transported from the Los Angeles Zoo to the Palm Beach Zoo to meet Oz, her recommended match. L.A. Zoo animal keeper Kevin Gorowski joined Katherine onboard on August 15.

how do you prepare a koala for a cross-country flight?

“Well, I reminded her every day to look her best and get ready for a trip to meet someone new. [laughs] No, I wanted to make sure she got food and felt prepared because sometimes they’re a little nervous when they fly. We made the crate a mini-home; it had a little branching, so she could get comfortable like she’s in a tree.

She also had her favorite food with her—eucalyptus.” what was the flight like?

“It was an unusual experience, the most unusual so far in my animal career. People were curious: Is it a puppy? Is it a cat?

We had the windows closed with shade cloth, but we did have her picture on top—some glamour shots. I was happy to talk with the passengers about why she’s going to Florida.”

how did katherine settle in at west palm beach?

“I was a little nervous, you know, Will she like Florida? But she told me she does, very much so. When we arrived, we left her in the crate with access to her new home, so she could exit as she felt comfortable. Overnight, she managed to explore all the perching and the trees in her enclosure. She also ate a fair amount. I could not have been happier as her keeper.” what’s next for katherine?

“She’ll be introduced to Oz, but right now she’s going through a 30-day quarantine. Then, the keepers will decide her next step. Hopefully there’s some good interaction between Katherine and Oz, and they can work it out from there.” is there anything else we should know?

“Katherine has very fluffy, almost butterfly-like ears, and she has a spicy attitude. Koalas in general are threatened, so we have to make sure that we protect these guys. Our work in these zoos definitely helps ensure that there are more koalas for generations to come.”

Southwest makes special exceptions to help transport pre-approved animals for zoos and animal rescue organizations. For more, visit Southwest.com/pets.

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WILD LIVES

two motherless calves, he hoped to get her interested in ranching. She remained hesitant—until he took her to see them. One of the calves was calm and sedate. But the other, who’d soon be known as Rowdy Girl, was a live wire.

“She was jumping up and down, prancing all around,” Renee says. “I started falling in love with this calf.”

Soon, all Renee had to do was walk out the door and yell, “Roww-DEEEE!” and Rowdy Girl would come bouncing up, eager for her feeding.

The more time Renee spent with the calves, the more she loved them. And before long, she discovered that the cows she’d once ignored had a strong community and different personalities. As she learned about each one, she found herself with them more and more.

“I was naming them, I was watching them, I was following them,” she says. “The cows became my companions. They became my world.”

Renee brought her yoga practice out to the pasture. She wrote country songs and serenaded the herd, strumming her black acoustic guitar. She stopped pining for the city as she sat in the shade of the trees, perfectly still, and waited for the cows to come to her. She noticed their individual details, learned their mannerisms. She was mesmerized by the strong bonds between mothers and calves.

And then she learned about the red trailer.

“Just like I never used to see the cows, now all I could see were the cows,” Renee says.

TOMMY’S GREAT-GRANDFATHER was a cattle rancher who owned a slaughterhouse in Houston, and later, one in Alvin, about 30 miles south. Tommy still has his great-grandpa’s spurs, made from Mexican silver coins, and his heavy branding iron, which spells out the first three letters of their last name: “SON.” “Ranching culture is so strong, and there’s such loyalty,” Renee says. “There’s a need to carry on the tradition.”

Tommy’s ranch was a cow-and-calf operation—he profited from selling his calves to the beef industry. When the calves were six to eight months old, they were baited into the red trailer and taken to the sale barn. Rowdy Girl could stay on the ranch as a breeding cow, but the rest of the calves had to go.

Renee watched the mother cows chase the trailer, following the fence line as far as they could. As evening fell, she listened to the cows call for their calves. She paced the living room as Tommy watched TV. “Can’t you hear that?” she demanded.

“They’re crying for their babies!”

“You’re gonna have to get used to that,” he told her.

Renee stomped outside, slamming the door. As the sun went down, she dropped to her knees and wept. Every six months, the red trailer would go to the sale barn, and every six months, Renee could barely contain her grief.

“Renee, you eat steak. You love filet mignon,” Tommy would remind her. “Where do you think all that comes from?”

True, she had a collection of leather boots and loved the rodeo. But this was different. These were her cows—her pets, her companions. The couple’s arguments intensified.

“You don’t mind spending the money!”

Tommy would say, dropping the itemized sales receipts on her desk and pointing out how much they’d made off each calf.

Though she wanted to deny it, Renee knew Tommy was right. She felt like a co-conspirator, betraying the creatures who’d kept her company while she adjusted to life in the country. She thought, How can I be part of this?

By the time the red trailer left for the

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Renee and Tommy at Rowdy Girl Sanctuary in June 2017

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sale barn in February 2014, Tommy and Renee were fighting constantly. Six more months rolled by, and the couple was at another impasse. She wouldn’t let him take the calves to be sold, but he was about to retire and couldn’t afford to keep them. Renee loved Tommy, but now she loved the cows, too.

Soon she was watching movies like Earthlings and Cowspiracy and reading books about plant-based eating. She went vegan in October 2014—pitting her values directly against Tommy’s heritage. She’d moved to the country for him, but she wouldn’t give in this time.

One evening, Tommy and Renee stood by the red trailer, arguing.

She called him a murderer, and he yelled back that she was ruining his business. Weeping, she threatened to follow the red trailer to the sale barn, to buy back every last calf with his credit card. Tommy knew he had to get out of the business or face another divorce.

“I’m going to sell the whole herd,” he said, finally.

“Well,” Renee said, “why don’t you sell them to me?”

She asked Tommy how much he could get for the cows. Placating her, never believing she could get the money together, he offered to cut her a deal.

“All right, Renee,” he said. “I’ll sell them to you for $30,000.”

What he didn’t know was that Renee had an idea. She imagined transforming the ranch into a sanctuary, where livestock could be free to live in peace.

“Just like I never used to see the cows, now all I could see were the cows,” Renee says. “They had a right to be here. And not only that, the ranch could be home to more.”

Tommy said it couldn’t be done, but she’d been in touch with people at other no-kill sanctuaries.

She talked to Kip Andersen, one of the filmmakers behind Cowspiracy, who suggested starting a fundraiser. She got advice from cattleman-turned-activist Howard Lyman, who helped Renee

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remember that ranching was her husband’s culture and more than a black-and-white operation.

In December 2014, Renee launched her blog, Vegan Journal of a Rancher’s Wife. The site became a platform for promoting her Indiegogo fundraiser, and she spent hours posting about it online, telling anyone who would listen. Animal lovers from all over the world caught wind of her story, and donations poured in. Her husband was slack-jawed. Oh, my God, he thought. She’s gonna do this.

Tommy Sonnen is a man of his word. In February 2015, his ranch became Rowdy Girl Sanctuary, a nonprofit named in honor of the first calf Renee fell in love with. In under four months, Renee raised $36,337—enough to purchase Tommy’s herd.

THE SUN IS about to go down, and the cows have finished their supper. Renee is sitting under a tree, perfectly still. Tommy watches as, one by one, four brown calves creep up to her. He asks if she’s ready to head back to the house, but she puts a finger to her lips. Renee has spent enough time among them to know that cows appreciate quiet. And sure enough, one of the calves lies down beside her.

9/6/17 1:20 PM

Another stretches out to sniff Renee’s face. Tommy smiles.

Retirement isn’t quite what he imagined. He started metal detecting at 10 years old, and he thought he’d have more time for it now. But he spent today working on an expansion to the chicken coop. He’s had to dip into his 401(k) to care for the animals. The ranch flooded in 2016, and that set him back even further—it’s taken time and money to get things back in order.

Against all odds, he’s also gone vegan. It’s for his health and the environment, he says, though Renee believes it has to do more with the cows than he’ll let on. He has his own Facebook page, where he posts videos of his favorites. One clip features Murray, a black steer, going face-first into a bale of hay, tossing it with his horns and hopping in excitement. There’s another of Charger, a fuzzy brown Charolais, licking Tommy with his long tongue.

Marriage is a compromise,

Tommy says. This life is different than the one he expected. It has meant awkward talks with ranching buddies. It’s meant letting go of tradition. But in the end, he’s not sorry how things have turned out.

Soon, he hopes, Renee will bring in enough donations that he’ll have time to go metal detecting again.

Meanwhile, running a nonprofit sanctuary is a full-time gig. Renee needs $8,000 to $10,000 in monthly donations to keep the sanctuary afloat, which includes animal care and employee salaries. Though she’s raising money all the time, she advertises specific fundraising campaigns every four to six weeks.

Her days are often full and busy.

This morning, Renee aired a Facebook Live video where she read and discussed a book about vegan ethics. She helped train a new employee, a young woman hired to help with animal care (aside from Renee and Tommy, Rowdy Girl Sanctuary has two full-time employees). On a conference call with

Rowdy Girl Sanctuary was evacuated during Hurricane Harvey. For updates, visit rowdy girlsanctuary.org.

her marketing team, she came up with a slogan for a new donation drive. She held chickens and talked to pigs. And now she’s out in the pasture with the two things she loves most: her husband and her animals. When they converted their ranch into Rowdy Girl Sanctuary, these cows didn’t just become pets, Renee explains. They became family.

As Renee and Tommy get back in the Kawasaki, Rowdy Girl crowds alongside the couple as if to say goodnight.

“Roww-DEEEE,” Renee calls, just like she used to when Rowdy Girl was a little calf waiting to be bottle-fed. The cow’s ears perk up, and Renee and Tommy laugh.

Tara Nieuwesteeg is a book editor and freelance writer in Dallas. Email her at taranieuw@gmail.com.

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I knew all of this, but I still begged anyway. When I watched Full House and Punky Brewster, I took away the notion that a dog was what made the modern American family complete and rooted, not in flux like mine. I begged enough that my parents, thinking they could get a much-needed sabbatical from hearing me talk about pets, bought me a plush toy dog, a tiny little thing with white fur, black beady eyes, and soft brown ears. It was a temporary fix, and when my mom, obsessed with keeping her house a bleached beacon of cleanliness, put the stuffed animal in the spin cycle and dryer to ensure that it, too, could not make our home dirty, my pursuit only became more relentless.

This meant a childhood spent acquiring odd pets, like several species of lizards, tadpoles, and even a chicken I found, which I kept in the garage until my parents

forced me to give it away. When I finally plucked up the courage to bring a cat home, my mom took it back to the pet store while I was away on a trip.

By the time my parents had almost lived an equal amount of time in both Iran and America, I graduated college. We were settled, and life was, for the first time in a while, not hectic.

They decided I would finally be getting a real dog. We drove into

the California desert, to a small city called Hemet, and brought home a Maltese puppy who existed solely because his parents got out of their separate quarters when they weren’t supposed to.

He gnawed at my fingers when I picked him up from the litter, and I knew immediately he was mine. I named him Henry.

As my mom drove us back to Los Angeles, Henry wiggled all over the car. We were quiet, until I

PHOTOGRAPHY COURTESY OF LIANA AGHAJANIAN

Henry with the author’s plush dog and the author’s father, Armik

A DOG OF ONE’S OWN, CONTINUED FROM PAGE 59

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asked her why she gave in.

“I did this so that you could never say I didn’t,” she said.

She didn’t want the guilt, or the dog, so she went about it in her own way, making sure he was as clean and unobtrusive as possible.

He didn’t shed, was hypoallergenic and small. His presence didn’t have to be felt all the time, and she wouldn’t have to be reminded, at least not in theory, that she had done the thing that went against everything she knew was right.

My parents expected that I would fall in love with him, but they never expected they would love him even more. These days, my mom cooks him gourmet Iranian-Armenian food. (His favorite is Cornish hen with saffron and green bell peppers, a dish only she knows how to make correctly.) My dad plays with him every night.

When I moved out, I took him with me but would drop him off at their house every weekend as if he were part of some informal custody agreement. Like typical Middle Eastern parents who take the worship of their children to somewhat obsessive heights, they scoff at other people’s dogs in private.

Henry is the cutest one of all, they say. Our dog is the best dog.

Their acceptance of his presence in our lives is one way I’ve melded my multiple identities together. Those identities now exist side by side instead of being at odds with one another.

Having a pet means being at peace; it means feeling grounded and secure. For immigrant and refugee families like mine who have witnessed war, violence, and other forms of instability, sometimes the simplest living embodiment of what contentment looks like is a 10-pound ball of white fur curled up on your lap.

Liana Aghajanian is a journalist who lives in Detroit. Her work has appeared in The Guardian and Newsweek. Get in touch at liana.agh@gmail.com.

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Let the Good Times Roll Kick off the 2018 festival season with the second annual New Orleans Bourbon Festival. Enjoy tasty offerings from the finest bourbon distilleries and local restaurants. Join us for master distiller dinners and seminars, and attend the VIP welcome party at Le Méridien New Orleans. Head over to the Contemporary Arts Center in the Arts/Warehouse District for the grand tastings, a private cigar lounge, traditional New Orleans cuisine, and live jazz music in a classic speakeasy setting. neworleansbourbonfestival.com

SOUTHERN SPLENDOR Once called The Sugar Palace, Houmas House has been restored to its former glory. Dine at one of the three on-site restaurants, stroll through the magnificient gardens, or book a private cottage for your New Orleans stay. houmashouse.com

PRESERVING THE PAST Dedicated to preserving and interpreting 200+ years of history, Oak Alley invites you to explore 25 historic acres and exhibits, including Slavery at Oak Alley, the “Big House”, the Civil War Tent, and Sugarcane Theater. oakalleyplantation.org

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9/6/17 9:04 AM

New Orleans LOUISIANA

LOOKING FOR LUNCH?

Cheers!

Celebrate the city with jazz and a classic cocktail.

You can’t visit New Orleans without sampling a po’boy.

Sink your teeth into one of these traditional sandwiches, consisting of your choice of meat and toppings on New Orleans French bread.

You won’t go wrong with the classic shrimp option, and if you like, order it “dressed” with romaine lettuce, tomatoes, pickles, and mayonnaise. nola.eater. com/maps/essentialnew-orleans-po-boys

Stay in Style

Mere steps from the French Quarter, the Windsor Court Hotel is as iconic as its location. Signature long-stem roses greet guests in the lobby on their way to grand rooms featuring panoramic views of the city or the mighty Mississippi River. Revel in the luxurious decor and jazz music while sipping an Aperol Sparkler, a New Orleans classic, at the Polo Club Lounge. Or relax in Le Salon, at the Spa, or at the rooftop pool. windsorcourthotel.com

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More to Explore

Stamp your passport to adventure at the beautifully appointed Sheraton New Orleans Hotel. Offering several packages designed to meet the desires of any traveler, the Sheraton is much more than just a hotel. Try a Scavenger Hunt Package, curated by local experts who offer a world of new experiences and exciting discoveries, or choose from Culinary Explorer, Family Fun, NOLA Nightlife, or Girlfriends Getaway adventures, and earn bonus starpoints when you complete all challenges! sheratonneworleans.com

CIT Y SECRETS Eat like a local at Tujague’s, the second oldest restaurant in New Orleans. For more than 161 years, this beloved dining establishment has created classics. Ask for the secret chicken—a pan-seared whole or half chicken served with garlic persillade— which has been an off-menu treasure since the early 1900s. tujaguesrestaurant.com

A SUITE RETREAT When in New Orleans, stay where hospitality comes naturally.

Country Inn & Suites, Metairie, offers inviting spaces, spacious rooms, free Wi-Fi, a convenient airport shuttle, and daily complimentary hot breakfast. countryinns. com/Metairie/Hotel

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New Orleans LOUISIANA

Sleep, Play, Dine Royal Sonesta New Orleans offers the best of the Big Easy in one destination. The hotel is home to several dining and entertainment venues, including Restaurant R’evolution, Bar R’evolution, The Jazz Playhouse, Desire Oyster Bar, Le Booze, and PJ’s Coffee Café. In addition to world-class amenities, the property offers 483 rooms, 36 suites, and 20,000 square feet of meeting and event space, including the newly reimagined Grand Ballroom. sonesta.com/royalneworleans

SOAK IN THE SOUTH Begin your Big Easy adventure at Le Méridien New Orleans.

Hop on a Priority bicycle and take advantage of the Unlock Art program to gain free admission to three renowned art museums in the city. Taste the spirit of New Orleans with a Bananas Foster éclair or the Sparkling Sazerac cocktail, two Le Méridien exclusives. lemeridienneworleanshotel.com october 2017 southwest 79

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9/6/17 9:05 AM

FOCUS ON WOMEN’S HEALTH SPECIAL ADVERTISING SECTION

GEAR UP FOR GOOD HEALTH

PHOTOGRAPHY BY FLZKES/ISTOCK

Along with challenges that affect both sexes, including weight gain and hair loss, women also face unique issues like premenstrual syndrome and menopause. Fall into good habits this autumn by prioritizing your health.

By Laura Burkehart

80 southwest october 2017

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9/6/17 11:38 AM

“Breast cancer treatment that’s careful with my heart?”

Precisely.

It’s a proven treatment called proton therapy.

The most advanced radiation cancer treatment in Texas, it targets tumors with a focused proton beam of radiation that’s just a few millimeters wide. And because of its precision, many patients may experience fewer side effects and a better quality of life during and after treatment.

To learn more, visit TexasCenterforProtonTherapy.com.

1501 West Royal Lane Irving, TX 75063 • 1-844-544-0446

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8/18/17 2:43 PM 8/28/17 4:14 PM

REGAIN CONFIDENCE

Capillus

Feeling confident is part of good health. If you’re dealing with hair loss, your self-image may suffer, leading to depression and anxiety.

Fighting back against thinning hair and hair loss is easier than you might think. Capillus offers women the opportunity to treat hair loss without interfering with their lifestyle or hairstyling routine.

The flexible and comfortable hat is safe to use on chemically treated hair and isn’t messy like topical applica-

tions. Hands-free and battery-powered, Capillus can treat your scalp while you go about your day.

Already using a method to restore your hair? Capillus can be used in conjunction with other hair regrowth products. However, unlike other products, Capillus has no known side effects and does not carry the risk of unwanted hair growth in other places (like the face).

PHOTOGRAPHY BY PEOPLEIMAGES/ISTOCK

FOCUS ON WOMEN’S HEALTH SPECIAL ADVERTISING SECTION

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CAPILLUS: USE IT OR LOSE IT

IF HAIR LOSS RUNS IN YOUR FAMILY, CHANCES ARE YOU MIGHT NEED CAPILLUS. FOR USE BY MEN & WOMEN The physician-recommended cap that’s clinically proven to regrow hair discreetly under a hat is now available for men and women. No need to endure the embarrassment of astronaut-type helmets or Cinderella-style headband gadgets. Capillus laser therapy caps prevent progression of hair loss and regrow thinning hair in those with hereditary hair loss in a dignified manner.

Manufactured in the USA, Capillus laser therapy is FDA-CLEARED and has no known adverse side-effects, so you can use it with confidence.† Nothing tops it for

convenience. Just wear for a few minutes and start seeing results within 4-6 months.

Unlike laser comb type devices, Capillus lasers require no effort from the user making it a preferred choice of doctors worldwide.* Our Capillus laser caps start at a very affordable price of $799 for the Capillus82 – an incredible value for the amount of lasers (comb devices are priced as much as 4x the amount per laser) - and range up to our premier Capillus272Pro, the clinical strength device available through select hair restoration physicians.

Capillus laser therapy works through the process of photobiomodulation. Just like plants convert light energy to produce oxygen from carbon dioxide, cells on the scalp convert light energy from lasers into chemical energy to restore normal function in hair follicles. If caught on time, photobiomodulation can reverse the process of hair loss in people with androgenetic alopecia by restoring cellular function at the cellular level of the hair follicle, restoring the hair follicle.

DON’T WAIT UNTIL IT IS TOO LATE. VISIT US ONLINE TO LEARN MORE AT WWW.CAPILLUS.COM

PREVENT HAIR LOSS & REGROW THINNING HAIR CLINICALLY PROVEN I FDA-CLEARED I PHYSICIAN RECOMMENDED NOW, WITH NEW MORE COMFORTABLE AND FLEXIBLE FIT

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STORE REWARDS WITH PURCHASE

Use Code SW125 on checkout at www.capillus.com with any purchase of a Capillus laser therapy cap. Some restrictions may apply.

Offer expires September 30, 2017, 11:59PM PST

CAPILLUS, LLC - 1715 NW 82 AVE, MIAMI, FL 33126, USA +1 786 888-6249 - THE CAPILLUS NAME & LOGO ARE REGISTERED TRADEMARKS OF CAPILLUS, LLC. PATENT PENDING. ALL RIGHTS RESERVED. CAPILLUS272 PRO, CAPILLUS272 OFFICEPRO, CAPILLUS82, AND CAPILLUS202 ARE INTENDED FOR THE PROMOTION OF HAIR GROWTH IN FEMALES WITH ANDROGENIC ALOPECIA WHO HAVE LUDWIG-SAVIN CLASSIFICATIONS I – II, AND IN MALES WITH ANDROGENETIC ALOPECIA WHO HAVE NORWOOD HAMILTON CLASSIFICATIONS IIA-V; AND BOTH GENDERS HAVING FITZPATRICK CLASSIFICATION OF SKIN PHOTOTYPES I TO IV. † MANUFACTURED IN USA FROM FOREIGN-SOURCE RAW MATERIALS. FOR DETAILS ON SATISFACTION GUARANTEE, VISIT WWW.CAPILLUS.COM/SATISFACTION-GUARANTEE/ * MANY PHYSICIANS INDICATE BETTER PATIENT COMPLIANCE WITH CAPILLUS LASER CAPS COMPARED TO OTHER DEVICES. MSRP SHOWN IS FOR THE CAPILLUS82 MODEL. PRODUCT SHOWN IS THE CAPILLUS272PRO, MSRP $3,000.

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7/26/17 11:33 AM 7/28/17 3:24 PM

SOOTHE MENOPAUSE SYMPTOMS

Menopause may be a natural occurrence that comes with age, but illness, surgery, and even the treatment of some diseases can hasten its onset. Premature menopause can result in more severe symptoms and can increase some health risks. Nurturing good habits, like healthy eating, regular exercise, and relaxation techniques like yoga and meditation, help ease these symptoms.

Herbal supplements can also aid in combatting the side effects of this natural process. Internal Harmony’s

menopause relief capsules are made from natural botanicals and are glutenand hormone-free. The dietary supplement can provide relief from hot flashes, night sweats, and irritability, as well as help individuals regain their libido. Enjoy the benefits of natural progesterone with Internal Harmony progesterone cream, made with wild yam, vitamins, herbs, and minerals. And Internal Harmony’s sleep aid restores restful nights with PharmaGABA®, passionflower, L-theanine, and herbal extracts.

PHOTOS COURTESY OF DREAMBRANDS

FOCUS ON WOMEN’S HEALTH SPECIAL ADVERTISING SECTION

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9/11/17 9:15 AM

Gary Kehoe. Mdrive Inventor. Age 58.

REFIND YOUR PRIME INCREASE HEALTHY TESTOSTERONE. STRENGTH. ENDURANCE. DRIVE. REDUCE BODY FAT AND STRESS

MEN, LET’S BE MEN AGAIN 4 GREAT FORMULAS

Guys, first and foremost, thank you to our loyal Mdrive users for trusting us and our formulas and secondly, I’d like to introduce others thinking about making a positive change in their health to Mdrive.

At DreamBrands, we have a team of passionate, experienced nutrition scientists, chemists and formulators who push the boundaries of science to extract the best of the best from natural sources of energy.

So why Mdrive:

So guys, if you’re like me and want to feel strong and more energetic, want maximum endurance, stamina, focus and sex drive, Mdrive is your ticket to whatever drives you.

started. He’s price conscious – yet wants a great formula. He’s most likely out of shape and working on improving his health with better eating habits and some daily exercise – perhaps walking in the mornings, maybe at a gym? Prime is the ticket to getting a jump start. For more energy, stamina and drive.

Sincerely, Gary

Mdrive Classic – Our original

Years ago I was losing my strength, endurance and drive. I couldn’t hike or run or bike with the verve that I used to. But even though I was never a pro athlete, I didn’t think I needed to see such drops in my performance. I felt ready to take a risk and go out on my own, build a strong team and do something for myself and my buddies.

Mdrive is a daily supplement for men looking to increase strength, stamina and overall vitality.

Some call it vitality, others longevity or anti-aging; I call it “Men being Men.” Mdrive is a product guys can recommend to other guys because it performs. Now I’m proud to say guys have a tool to fight back against the aging process…perhaps slow it down?

ingredients)– is about driving results in virtually every aspect of your life.

Formulated with the help of professional trainers and athletes. It’s for the competitive athlete looking for a sport legal supplement to help him or her reach the podium. We have also found there are many regular users who just want the best formula possible to reach their ultimate potential regardless of the competition.

SPECIAL OFFER

For a limited time, 25% off your purchase at MdriveSW.com.

Promo code MdriveSW at checkout.

Only good at MdriveSW.com 1-TIME USE. OFFER EXPIRES NOV 1, 2017.

60-day money back guarantee *Promotes healthy testosterone levels within the normal range

Mdrive Boost & Burn – It’s for Mdrive formulas are custom compound the Mdrive Classic user who’s looking for some hard core diet ingredients to blends of powerful, unique, highly shed a few pounds without giving up concentrated bio-active ingredients sourced from herbs, mushrooms, and any testosterone support. Boost & Burn contains clinically tested roots. Most are then combined with Chromax to reduce body fat and key minerals and vitamins. Key Advantra Z to increase metabolism. targets include support of healthy To sum it up, the guy who wants testosterone levels and cardio extra help with fat reduction while functions. The botanicals in Mdrive still supporting healthy T-levels, work in synergy to strengthen and support the internal core by providing energy and stamina. the building blocks that allow These statements have not been evaluated by the Food & Drug the body to perform at its peak.

Administration. This product is not intended to diagnose, treat, How is Mdrive different?

Feel assured with over 30 years of formulating nutritional products, I’ve learned a thing or two (or several hundred) about the science behind nutrients – the why & how they work.

cure, or prevent any disease.

®

dreambrands.indd 1

blend of powerful natural botanicals plus Beta Sitosterols for prostate health. It’s about overall balanced health with testosterone support.

Classic is for the weekend warrior.

The guy who takes care of himself but is getting beat by his age. He’s the guy losing his drive, putting on a little extra weight, feeling fatigued and wants to get back to his prime.

He’s concerned about what he puts in his body and doesn't use many supplements.

What is Mdrive?

So, I quit a high paying job formulating for a Fortune 500 company, founded DreamBrands (Mdrive’s parent company) and began the journey of making uncompromising, top-of-the-line supplements for men and women over 40. It became our mission to help improve quality of life. Now, 14 years later, our products incorporate the best science nature has to offer. We refer to our formulas as custom compounds because they contain many natural extracts and key ingredients that work in synergy.

Our goal was to eliminate the guesswork of going into a health food store and buying a lot of supplements with just the hope of results.

®

Mdrive Prime – for the guy getting

Mdrive Elite (with 5 clinically-tested

®

® ®

®

SELECT STORES

9/5/17 11:02 AM

Does Your Hand Shake When You… Drink a glass of water? Write a note? Dial a phone number?

If so, you may have a condition known as essential tremor.

Our team at the Swedish Radiosurgery Center has successfully treated hundreds of patients over the past five years — using Gamma Knife, a nonsurgical, FDA-approved approach to treat essential tremor.

DRAWING SAMPLE BEFORE TREATMENT

RENEW YOUR SKIN

Relieve dry or inflamed skin with safe, effective CBD-infused products from Sacred Mind & Body. Soothe lower back and abdominal pain from PMS with Sacred’s PMS pain relief lotion, and use the pain relief balm to aid muscles fatigued from standing all day or working out. The Epsom salt soak can also help you relax and get a good night’s sleep.

DRAWING SAMPLE AFTER TREATMENT

Learn more about essential tremor and find out if Gamma Knife treatment is right for you.

1-206-320-7187 Swedish.org/essentialtremor Seattle, Washington, USA

Sacred Mind & Body

EASE NERVE PAIN

When medication trials are no longer effective at controlling pain from trigeminal neuralgia—a chronic pain condition targeting a nerve in the face—patients can resort to surgery or choose radiosurgery. The Swedish Radiosurgery Center offers a precise form of radiation treatment that uses a Gamma Knife®. The radiosurgery treatment is an outpatient procedure lasting just one to two hours, and it offers a 70 percent success rate when it comes to completely or partially reducing pain. The only side effect risk from Gamma Knife is a less than 15 percent chance of some facial numbness on the same side as the condition. The center’s treating team has helped more than 500 people with trigeminal neuralgia over the past two decades, says radiation oncologist and executive director Dr. Sandra Vermeulen.

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EAT SMART

Don’t wait to take control of your health and wellness. Many women struggle with the effects of overeating, as well as weight gain from hormonal and medical issues.

Simple, low-carb meals from Sensible Meals are helping women regain control of their cholesterol, blood sugar, and weight, even when they suffer from thyroid issues.

Fresh, affordable, and convenient, these meals arrive pre-portioned and ready to go. And with tasty options and a variety of meals, you won’t

“Sensible Meals has helped me lose and keep off 105 pounds and I’m living my best life. The food is fantastic, and that’s from a reformed picky eater!” get bored or frustrated—two things that often lead to lapses in diet and regaining weight. Sensible Meals also has some of the lowest meal and shipping costs in the industry, making it a budget-friendly option.

Sara Tweedy, a 31-year-old client with polycystic ovary syndrome, is a confirmed fan. “I tried everything under the moon to lose weight, and although I’ve been successful, I didn’t sustain it,” she says. “Sensible Meals has helped me lose and keep off 105 pounds, and I’m living my best life. The food is fantastic, and that’s from a reformed picky eater!”

Sensible Meals

Meal prep to your doorstep!

Breakfast Bre r akf re kf kfast fast

Dinner

Lunch

meals for

Coy lost 55 lbs in 3 months!

$

Disclaimer: individual results may vary. Most consumers lose on average 2-6 lbs a week.

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9/11/17 1:33 PM

FOCUS ON FRANCHISES SPECIAL ADVERTISING SECTION

Kiddie Academy

INVEST IN

YOURSELF

Whether you’re looking for a way to remain active in retirement or want to increase your income, franchising could be the perfect fit. Learn about different types of franchising opportunities to see what sparks your interest.

By Laura Burkehart

88 southwest october 2017

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9/11/17 9:23 AM

Financing Available!

Love

The Waddell Family, Franchise Owners in Placer County, CA

Franchise Owners

Home Care Assistance!

With high average revenues and the ability to do well by doing good, what’s not to love?

No other franchise opportunity provides the combination of personal and professional satisfaction that Home Care Assistance does for its franchise partners. We’ve been helping people from a variety of professional backgrounds become a business owners for the past fifteen years in their communities, and we now have over165 locations worldwide!

As the owner of a Home Care Assistance franchise, YOU CAN help people live happier, healthier lives.

YOU CAN be a job creator in your local community and YOU CAN create an asset for yourself and your family!

Our AMAZING franchise training team has created the perfect system for franchise success!

• The average revenue for sites open at least 12 months is $1.46 million!

• Every Franchise Owner gets a dedicated coach and support team to help with all phases of their business, including lead generation!

• Home Care Assistance trains and supports you every step of the way, including a PROVEN 12 Month Marketing Plan to help jump-start your business growth.

• To be successful with our model you only need to net one new client a month!

Find out how you can OWN an incredible business that people trust and admire.

This advertisement is not an offering; an offering can only be made by a prospectus filed with the referenced state, which filing does not constitute approval. *Ask to see our item 19 for system revenue averages.

“The operations and marketing support is amazing.”

-Will Reid, Franchise Owner, Ohio

home care assistance.indd 1

Call 888-834-3844 or visit luvhca.com today

to speak with one of our friendly franchise team members, you’ll be glad you did.

9/5/17 11:37 AM

FOCUS ON FRANCHISES SPECIAL ADVERTISING SECTION

HELP OTHERS WHILE EARNING

High average revenues and the ability to do well by doing good make Home Care Assistance an appealing option to those looking for a way to make a difference while expanding their income base. A home care solution offering an innovative, science-based approach to aging, Home Care Assistance franchise owners are elevating the standard of care across North America. The leadership team trains and supports owners through every phase of business, and provides a 12-month

Home Care Assistance marketing plan to help jump-start growth. “It’s no surprise we are consistently recognized as a top 50 franchise by Franchise Business Review’s Franchisee Satisfaction Awards and are one of Inc. 5000’s fastest-growing private companies nationwide,” says director of franchise marketing Kathryn Zakskorn.

Turning dreams into grand openings.

The UPS Store celebrates its 5,000th location.

Bring The UPS Store to your community.

5,000 locations, a proven franchise model and a world-class brand you can trust.

Independently owned and operated across a nationwide network. For more information, call 1.877.623.7253 or visit us at theupsstorefranchise.com/5000 The UPS Store® locations are independently owned and operated by franchisees of The UPS Store, Inc. in the USA and by its master licensee and its franchisees in Canada. Services, prices and hours of operation may vary by location. This information is not an offer to sell a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided. Copyright © 2017 The UPS Store, Inc.

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9/6/17 11:51 AM

SPECIAL ADVERTISING SECTION FOCUS ON FRANCHISES

GET STARTED

What began in 2010 as Mosquito Joe, a locally owned mosquito control business in Virginia Beach, Virginia, has become the foundation for Buzz Franchise Brands. Pool Scouts, a sister brand, was introduced in 2016, and in 2018, the company plans to add Home Clean Heroes, a professional home-cleaning service, to its franchise repertoire. Offering low investment and recurring revenue business models for franchisees, Buzz Franchise Brands is ideal for those new to the franchising industry who are seeking rapid growth without a steep buy-in.

Pool Scouts

At the forefront of innovation, The UPS Store continues to introduce alternative concepts to better serve customers, such as small-footprint stores inside larger retailers, locker services, and print delivery services.

This allows flexibility for both customers and franchisees, adding value through convenience. “We continue to challenge ourselves to find new ways to innovate and evolve, delivering service and value to our customers,” Adkins says.

“The UPS Store is made up of dedicated franchisees who have played a critical role in our growth.”

BE YOUR OWN BOSS THE OPPORTUNITY IS CLEAR WITH POOL SCOUTS

PERFECT POOLS, SCOUT’S HONOR • A refreshing and professional take on pool service in a highly fragmented business category • Bring the fun back to pool ownership by offering stress-free, swim-ready pools • With 10.4 million residential pools in the U.S., the need for quality pool service is evident

PoolScoutsFranchise.com 844-40-SCOUT

GET TO KNOW

MOSQUITO JOE

JOIN AN INNOVATIVE NETWORK

The UPS Store celebrates a major milestone in 2017, with 5,000 stores open by the end of the year. Chris Adkins, vice president of franchise development, credits the growth to strong relationships. “The UPS Store is made up of dedicated franchisees who have played a critical role in our growth, and the development of products and services we offer,” he says. “As we look beyond this important milestone, we’re excited to welcome even more individuals and families into our network.”

Mosquito-control services are in high demand!

The Mosquito Joe franchise oppertunity provides: • #1 in Pest Control Category and #26 Overall on the 2017 Entrepreneur Franchise 500 list • Be the neighborhood hero by providing residential and commercial mosquito control services in your community • High-demand, booming industry with mosquito-borne illnesses on the rise

MosquitoJoeFranchise.com 855-JOIN-JOE Mosquito Joe And Pool Scouts Franchise Opportunities Provide: Home-based, seasonal business in the home services industry

Low franchise fee & fast start-up

Full training & support no experience needed!

$

Recurring revenue stream & high customer retention rates

World-class marketing & a fun brand

©

Department of Law or the Attorney General of New York. Minnesota Registration #F-7090.

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9/6/17 11:52 AM

FOCUS ON FRANCHISES SPECIAL ADVERTISING SECTION

BECOME AN INDUSTRY LEADER

If you’re looking for a business model with a strong focus that doesn’t require weekend work, Kiddie Academy is a great option to explore. Kiddie Academy is a privately owned leader in the childcare industry, and, with more than 35 years of experience, the company has refined the vetting and discovery process. An organic growth strategy ensures it focuses on specific markets, while weekday work means franchisees can maintain a balance with their weekend schedules.

“We continually invest in our programs and services to meet and exceed education standards and parent expectations,” says vice president of marketing Wendy Odell Magus.

“This translates into a business that is not only financially fulfilling, but also provides the work-life harmony so many of our franchisees are seeking.”

Kiddie Academy

“

What we lacked in experience, we made up for with an entrepreneurial spirit to fulfill a growing need in our community.

”

Franchisees Meagan and Brian Van Dyck with their family

They did all their homework Meagan worked in human resources.

Brian worked as an oil and gas drilling consultant overseeing drilling locations in Texas. Between the two of them, neither of the Van Dycks had a résumé of expertise in the field of educational child care. Nor did they have entrepreneurial experience running an independently owned and operated business. But what they lacked in experience, they made up for with a zealous spirit and in doing all their homework to fulfill a growing need in their community.

With highlighters and post-it notes in hand, Meagan read the 222-page Texas state child care standards… four times.

“I’m a rule follower,” said Meagan. “So I wanted to know the state regulations in our industry so we could exceed expectations. Some might be surprised to know we’re self-taught, but if you judged a book by its cover, you’d think we know exactly what we’re doing, because we do. Because we did all our homework, we have confidence parents are looking for.”

The couple researched seven different franchise concepts over six months before deciding to open a school with Kiddie Academy. Kiddie Academy is a professional, award-winning and accredited child care company, and the franchisor also met a personal standard: the organization aligned with Meagan and Brian’s values, ethics and commitment to their community.

The Van Dyck’s chose to build their community in a “small, big town” near Texas A&M University at the Kiddie Academy of College Station. Meagan and Brian were aware of the challenges of venturing into an unknown-for-them industry, but knew they would succeed with the support of Kiddie Academy, their experienced and knowledgeable franchisor. Brian says parents often tell them, “this is where y’all belong.”

Learn about Kiddie Academy at www.FranchiseKA.com or by calling 410-777-5352.

WIT H KID D IE AC A D EMY, YO U D O N ’ T HAVE TO CO MPRO MISE.

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9/6/17 11:52 AM

Fun!

All There

BY DO U G PE TE RSON 1

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23 Biker’s ride, slangily 25 Read electronically 26 Like the lawn at dawn 27 Greek vowels 29 Under-the-bar

dance

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30 Light drizzle 31 Convention center event 32 Survivor host

61

Probst

33 Human rights org.

34 Bash with beach

balls

Crossword Answers on page 96

Across

1 Frenchman’s cap 6 More secure 11 Day-___ colors 14 None-of-the-above

choice 15 B’s value in Scrabble 16 Belonging to us 17 Ingredients in heart-healthy breads and pasta 19 Sheep’s bleat 20 Little guy 21 Greek god of war 22 Big name in rental trucks 24 Loch monster’s nickname 26 Evil spirit 28 Pitching feat that doesn’t involve relievers 32 Godzilla’s land 35 “As ___ saying ...”

36 Veto 37 Business school subj.

38 Annual television

awards 40 Winged stinger 41 Progressive Insurance spokeswoman 42 Scrape aftermath 43 Green gnocchi topper 44 At maximum intensity 48 ’90s presidential candidate 49 Band equipment handler 52 List of nominees 54 Put on a sad face 55 It may precede “thx” in a text 57 Golf scorecard stat 58 1990 Schwarzenegger film set on Mars

62 “Wherefore ___

thou Romeo?”

63 Move like a baby 64 Sound transmission 65 “We did it!”

66 Trumpets and

trombones

67 In a foul mood

Down

1 Cereal serving 2 Hawke of Training

Day

3 ___ Island 4 Sinuous swimmer 5 Benedict Arnold’s

crime 6 Meryl with 19 Oscar nominations 7 “I’ve got it!” shouts 8 Cal. column 9 Poet’s dusk 10 Starts up again 11 Have a cow 12 Island shindig 13 ___ surgeon 18 Bleak

38 Off-the-wall sound 39 Shopping center 40 Dandelion, for one 42 Warm up before a

workout

43 Landform similar

to a mesa

45 The Beatles’ “___ It Be” 46 Tall-haired fad dolls 47 Series of gigs 50 Selfie snappers, at times 51 “Lights” singer

Goulding

52 Neuter, as a pet 53 “Tomb Raider”

Croft

54 Expendable chess piece 56 Opening for coins 59 Guadalupe’s gold 60 Paving crew goo 61 Saucer’s partner

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8/31/17 12:59 PM

Sudoku

BY GARETH MOORE

How-To / Fill in the blank squares so that the numbers 1 to 9 appear once in every row, column, and 3-by-3 box. There is only one solution per puzzle. Answers on page 96

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october 2017 southwest 95

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Answers All There B O W L R J E F F

E T H A N A A C L U

S P A Y

L A R A

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E T E R L E G A R S S I C O M A N N E S C L T H E R O T E T O C R H O

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A F E R G H R E E A I N S S U H D E M O L E T E G I W A S M Y S W B P E O T T L E R O A D P O U T A L R E C W L A U N S U P

Warm-Up

Warm-Up

Easy

Medium

Hard

Hard

G O B A N A N A S

L U A U

O R A L

M I S T

E X P O

I P A D S

E L L I E

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E S T H E R D S W A Y E C A P

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ENTER

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Employees of Pace Communications, Inc. “Sponsor,” Southwest Airlines, all sweepstakes sponsors and their immediate families are not eligible. One winner will be selected in a random drawing by Pace Communications, 1301 Carolina Street, Greensboro, NC 27401, on or about November 15, 2017. Only one (1) entry per individual is allowed. Duplicate entries will be removed. Odds of winning are dependent upon number of entries received. For a list of winners, send self-addressed, stamped envelope to SOUTHWEST: THE MAGAZINE SWEEPS, Pace Communications, 1301 Carolina Street, Greensboro, NC 27401. The winner will be notified by email or telephone. If the winner does not agree with the rules of the sweepstakes, or does not meet the requirements to be eligible to enter this sweepstakes, winner will be excluded as a possible prize winner. Winner must respond to notification and both winner and any included guests must sign an Affidavit of Eligibility within 10 days or an alternative winner will be selected at random. Federal, state, and local taxes are the responsibility of the winner. Void where prohibited by law, and all federal, state, and local laws apply. The winner will receive a 1099 IRS tax form. The prize consists of two tickets to Backstreet Boys: Larger Than Life in Las Vegas (valid February 2018), a meet-and-greet for two with the Backstreet Boys, and a twonight stay at Planet Hollywood Resort & Casino, two $250 Southwest Airlines® gift cards, and has a promotional value of $1,700 USD. Prizes are non-refundable, non-transferable, are not redeemable in cash, and may not be substituted by the winner. Restrictions may apply. See Official Rules at soutwest mag.com/sweepstakes for full details and restrictions.

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The Guide

GET IN THIS SCENE

Orlando

PHOTOGRAPHY BY CAVAN IMAGES/OFFSET

1 At Southwest.com®, book your flight to Orlando International Airport. 2 Head

outdoors and make the most of the Sunshine State’s temperate fall weather.

DID YOU KNOW? Southwest began serving Orlando on April 7, 1996. Today, there are 39 nonstop destinations from Orlando and 90 daily weekday departures.* IN THIS ISSUE / 100 Travel Tips / 102 Inflight Entertainment / 103 Beve-

rages / 104 Products and Services / 106 Rapid Rewards® / 108 Go International / 110 Route Map * Based on DOT published schedules for Monday through Friday departures in October 2017.

OCTOBER 2017 SOUTHWEST

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Travel Tips

Fly Like a Pro

Check out these reminders to enjoy a stress-free travel experience.

FURRY FRIENDS

If you’re traveling with a pet, you can’t sit in the bulkhead or exit row seat.

SAY, “CHEESE!”

Please be respectful of Employees and Customers when capturing photos or videos onboard.

We’re continuing to add new, spacious seats across our fleet of 737s. Getting there just got more comfortable.

On a Business Trip?

TAKE YOUR PICK With Business Select®, you can be one of the first to board with priority boarding. Pick the seat you want and have room for your carryon bags. Visit Southwest. com/businessselect.

CHEERS! If you’re a Business Select Customer, your first drink is on us.* WORK PERKS Business Select Passengers can bypass long lines by taking advantage of our Fly By® priority check-in and security lane access (where available). For a complete list of available Fly By® locations, visit Southwest.com/flyby.

Permitted Pueden usarse dentro del avión Small portable electronic devices (PEDs) such as tablets, e-readers, and smartphones weighing less than 2 pounds may be used in AIRPLANE mode at all times on domestic flights, unless a Crew Member indicates otherwise. A small PED may be held in hand, attached to a person, or placed in clothing or a seatback pocket. Devices and accessories may not block access to the aisle.

Large PEDs such as laptops weighing 2 pounds or more must be stowed under the seat or in an overhead bin for taxi, takeoff, and landing. It is recommended that laptops be placed in a case when stowed under the seat. On international flights, all PEDs must be turned off during taxi, takeoff, and landing at airports outside the U.S. and its territories. Please use headphones for all audio and video.

Siempre puedes usar dispositivos electrónicos portátiles y pequeños (PEDs) tales como tabletas, lectores electrónicos y teléfonos inteligentes que pesen menos de 2 libras en modo AVIÓN en

los vuelos domésticos, excepto si un Miembro de la Tripulación indica lo contrario. Puedes tener un PED pequeño en la mano, llevarlo encima, en la ropa o en un bolsillo en el respaldo del asiento.

Los dispositivos y accesorios no pueden bloquear el acceso al pasillo. Los PEDs grandes como computadoras portátiles que pesen 2 libras o más deben de ser guardados debajo del asiento o en los compartimentos superiores mientras el avión avanza por la pista, durante el despegue y el aterrizaje. Se recomienda que las computadoras portátiles se guarden en un estuche debajo del asiento. En los vuelos internacionales, todos los PEDs deben permanecer apagados mientras el avión avanza por la pista, durante el despegue y el aterrizaje en aeropuertos fuera de los EE. UU. y sus territorios. Por favor usa auriculares para cualquier sonido o video.

Smartphones (in AIRPLANE mode) Teléfonos inteligentes (en modo AVIÓN) Tablets or E-readers (in AIRPLANE mode) Tabletas o lectores electrónicos (en modo AVIÓN) Laptop Computers Computadoras portátiles Audio Players Aparatos de audio DVD/CD Players Reproductores de DVD/CD

Digital Cameras Cámaras digitales GPS Receivers GPS Hand-Held Electronic Games Juegos electrónicos portátiles Satellite Radio Radio por satélite Video Camcorders Videocámaras Bluetooth Devices Dispositivos Bluetooth

Sometimes Permitted

Pueden usarse en ocasiones dentro del avión We understand you may want to document your travel on Southwest Airlines. Want to photograph and/or record Southwest Airlines Customers or Employees? Let them know first! The use of cameras and mobile devices is permitted onboard to capture personal events but can never interfere with the safety of a flight and should always respect others’ privacy. Entendemos que es posible que desees documentar tu viaje en Southwest Airlines. ¿Quieres fotografiar y / o grabar Clientes o Empleados de Southwest Airlines? ¡Hazles saber primero! El uso de cámaras y dispositivos móviles se permite a bordo para capturar eventos personales, pero nunca debe interferir con la seguridad de un vuelo y siempre debe respetar la privacidad de los demás.

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SNACK PACK

For your next trip, try EarlyBird Check-In® ($15 one way**). We’ll automatically check you in and reserve your boarding position 36 hours before your flight. That’s a full 12 hours earlier than our traditional 24-hour check-in.

BEFORE YOU GET UP, REMEMBER ...

Although you can form lines at the back lavatory, you cannot form lines at the front lavatory or gather in the front galley.

We serve complimentary snacks,† but feel free to bring your own food onboard— you just can’t bring your own alcohol to consume onboard.

SMOKE-FREE E-cigarettes are not allowed to be used in the cabin.

* Business Select Customers receive a free premium drink on the day of travel. ** Price is subject to change. † We serve peanuts. Visit Southwest.com® and click on “Special Assistance” at the bottom of the page for more information.

Always Permitted Pueden usarse en todo momento dentro del avión

Never Permitted Nunca pueden

Electronic nerve stimulators and other implanted medical devices are also permitted. Dispositivos de estimulación electrónica de los nervios y otros aparatos médicos

Devices capable of transmitting data, unless otherwise noted, are never permitted. Nunca son permitidos los dispositivos con capacidad para transmitir datos, excepto que se especifique lo contrario.

Two-Way Radios (WalkieTalkies) or Scanners Radios emisores/receptores (walkie-talkies)

PETS

anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Se prohíbe que los Clientes consuman bebidas alcohólicas si no fueron compradas a bordo. No serviremos bebidas alcohólicas a las personas menores de 21 años de edad. Nos reservamos el derecho de negar la venta de bebidas alcohólicas a cualquier persona.

CREW INTERFERENCE

Federal law prohibits any Passenger from assaulting, threatening, or intimidating a Crew Member or interfering with a Crew Member’s duties. La ley federal prohíbe que los pasajeros ataquen, amenacen o intimiden a los Miembros de la Tripulación o que interfieran con los deberes de un Miembro de la Tripulación.

implantados también son permitidos.

Electronic Watches Relojes electrónicos

Pacemakers Marcapasos

Noise-Canceling Headphones Auriculares que aislan el ruido

Hearing Aids Aparatos para sordos Electric Shavers Rastrillo eléctrico DISABILITY ASSISTANCE

Southwest Airlines offers assistance to Customers with disabilities upon request. Southwest Airlines siempre ofrece asistencia para sus Clientes con discapacidades que así lo soliciten.

ELECTRONIC DEVICES

Cellphones and pagers may be used at the gate and after landing. Los teléfonos y localizadores pueden ser usados en la puerta y después de aterrizar.

CARRYON BAGGAGE

Customers are limited to one (1) bag per person, plus one (1) additional personal item. El límite es de una (1) maleta por persona y un (1) artículo personal.

LOST AN ITEM ONBOARD A FLIGHT?

Visit the Customer Service page on Southwest. com to report a lost item.

Visita la página de Servicio al Cliente en Southwest.com para reportar un objeto perdido.

usarse dentro del avión

All pets must stay inside their carriers and under the seat for the duration of the flight. Todas las mascotas deben permanecer dentro de sus jaulas y debajo del asiento durante todo el vuelo.

ALCOHOLIC BEVERAGES

Customers are prohibited from consuming alcoholic beverages not purchased onboard.

Alcoholic beverages will not be served to

Electronic Cigarettes and Smoking Devices Cigarrillos electrónicos y dispositivos para fumar

Television or AM/FM Radio Receivers Televisión o radios de AM/FM Remote-Controlled Toys Juguetes de control remoto Samsung Galaxy Note 7 Smartphone PERSONAL DEVICES

Unapproved personal devices (e.g., Knee Defender, infant slings) may not be attached to any part of the aircraft.

Dispositivos personales no aprobados (coo por ejemplo “defensores de rodillas” o mantas portabebés) no pueden sujetarse a ninguna parte de la aeronave.

OCTOBER 2017 SOUTHWEST

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Inflight Entertainment

Getting Connected

Our entertainment portal is filled with exciting inflight options— from free live TV to exclusive content—for you to enjoy.

Our portal has a new look.

Whether you want to catch your favorite TV show or need a restaurant recommendation, we’ve got you covered.

®

HOW TO CONNECT: SOUTHWESTWIFI.COM*

Handheld Devices

Tap the Settings icon, and then choose the WiFi icon. Turn WiFi On with On/Off button.

Tap SouthwestWiFi in the list of WiFi networks and confirm connection. Open your internet browser.

Our entertainment portal should load automatically. If not, click the address bar and type in Southwestwifi.com.

Select your entertainment option and enjoy.

Laptops

Click the WiFi icon.

Select SouthwestWiFi from the list of WiFi networks by clicking on it and confirm connection. Open your internet browser.

Our entertainment portal should load automatically. If not, click the address bar and type in Southwestwifi.com.

Select your entertainment option and enjoy.

* WiFi available only on WiFi-equipped aircraft.

MORE INFORMATION:

• Content and services are offered on WiFi-enabled aircraft only. We cannot guarantee that connecting flights will be WiFi-enabled.

• Service on flights to/from destinations outside the contiguous

U.S. may not currently be available for the entire flight.

• Movies and select TV content require download of the free AirTime Player app.

• Pricing information can be found on the Inflight

Entertainment Portal.

• In order to provide top-notch web browsing capabilities to all Customers using WiFi, we limit access to the following online activities due to high bandwidth consumption: telephony

applications (VoIP), device/ system/software updates, and certain video/audio streaming subscription services, applications, and websites.

102 SOUTHWEST OCTOBER 2017

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Beverages

THIS ONE’S ON US Business Select® Customers receive a free premium drink† on the day of travel.

Deep Eddy

Vodka , LAST MONTH SOUTHWEST

welcomed Deep Eddy Vodka onboard. Inspired by Austin’s Deep Eddy Pool and handcrafted in small batches at the Texas distillery, the cornbased vodka uses premium ingredients. Deep Eddy Vodka is distilled 10 times in a column still and filtered over charcoal six times to create a cleaner, smoother experience.

COMPLIMENTARY BEVERAGES

• Coca-Cola® • Coca-Cola® Zero Sugar • Diet Coke® • Sprite® • Sprite Zero™ • Dr Pepper® • Diet Dr Pepper® • Seagram’s® Ginger Ale • Seagram’s® Tonic Water • Seagram’s® Seltzer Water • Mr & Mrs T® Bloody Mary Mix • Mr & Mrs T® Margarita Mix • Mott’s® Tomato Juice

• Minute Maid® Cranberry Apple Cocktail • Minute Maid® Orange Juice • Minute Maid® Apple Juice • Community® coffee* • Community® decaf instant coffee* • Community® tea • Hot Chocolate • Noncarbonated Purified Drinking Water

* Regular and hazelnut creamer available

LIQUOR $5

• • • • •

Dewar’s® Scotch Jack Daniel’s® Wild Turkey® Tanqueray® Gin Bacardi® Rum

BEER $5

• Bud Light® • Miller Lite® • Dos Equis® Special Lager • Leinenkugel’s® Oktoberfest • Fat Tire®

• Baileys® Irish Cream • Deep Eddy® Vodka • Sauza® Gold Tequila WINE $5

• Carmenet Cabernet Sauvignon • St Roc Sparkling Wine • Whistling Thorn Chenin BlancChardonnay

† You must be 21 years or older to drink alcoholic beverages. According to the U.S. Surgeon General, women who are pregnant or who may become pregnant should not drink alcoholic beverages because of the risk of birth defects. Images of the alcoholic beverage product do not reflect how it is actually served. Customer will not receive a beverage with a cap. In accordance with FAA regulations, Customers are prohibited from consuming alcoholic beverages onboard that are not served by Southwest Airlines.

Valid Southwest Airlines Rapid Rewards® drink coupons, as shown here, are printed with expiration dates and the Member’s (or issuing group’s) name. Business Select® drink coupons are valid for same-day use only. Valid Rapid Rewards and Business Select drink coupons will be accepted onboard for beer, wine, and liquor.

Expires Dec 31, 2017

RECYCLING

We’re happy to take care of any recyclable items, including plastic bottles, coffee cups, newspapers, and food containers.

OCTOBER 2017 SOUTHWEST

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Products and Services

Need a hand? Southwest can help you when ...

WANT TO KNOW MORE? Setting Standards The 737 MAX 8 can fly farther than the 737800, meaning more potential destinations for Southwest.

Design Details The 737 MAX 8 with Boeing’s Sky Interior has LED lighting and larger, pivoting overhead stowage bins.

Ready, Set ...

The MAX 8 engines deliver improved fuel consumption and reduced carbon emissions compared to today’s best 737800 engines.

PHOTOGRAPHY BY ASHLEE DUNCAN (PLANE INTERIOR), IMAGE SOURCE/ISTOCK (FANS)

… you’re ready to take flight. This month, Southwest Airlines is proud to introduce the new Boeing 737 MAX 8 aircraft into our fleet, bringing the Customer Experience to the next level.

104 SOUTHWEST OCTOBER 2017

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‌ you’re looking to scare up some fun. At Southwest, we love celebrating Halloween, from station costume contests to seeing CEO Gary Kelly go all-in on his ensemble.

Orlando Magic Opener: Oct. 18

Denver Nuggets Opener: Oct. 18

Indiana Pacers Opener: Oct. 18

Houston Rockets Opener: Oct. 17

Phoenix Suns Opener: Oct. 18

... you want a slam dunk. Southwest is proud to be the official airline partner of the Magic, Nuggets, Pacers, Rockets, and Suns.

OCTOBER 2017 SOUTHWEST

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Rapid Rewards

Get to the Points

With Rapid Rewards®, it’s easy to earn points on every part of your trip.

1 When book- 2 Earn up to 3 Earn up to ing your flight, four times the 10,000 points per you can earn six, 10, or 12 points per dollar based on the type of fare.

points by renting a car with our partners, including Dollar, Hertz, and Thrifty.

night on hotel stays with Southwest Hotels.

ENROLL NOW!

Not a Rapid Rewards Member? Sign up at Southwest.com/enroll.

All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.

Earn Points Fast with These Exclusive Credit Card Benefits:

Hotels

Paint the town red, then turn in at your favorite hotel and earn up to 10,000 Rapid Rewards points per night.† Book now at Southwesthotels.com in partnership with Booking.com.

• 2X points on Southwest purchases • 2X points on Rapid Rewards hotel and car rental purchases • 1X point on all other purchases • Bonus points on your Cardmember anniversary • Redeem your points for flights, hotel stays, rental cars, access to exclusive events, and more Visit Southwest.com/inflight to learn more.

Southwest Rapid Rewards Visa Credit Cards are issued by Chase Bank USA, N.A. Accounts subject to credit approval. Restrictions and limitations apply. Offer subject to change. See Southwest.com/applytoday for pricing and rewards details. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.

Earn from 1,000 to 10,000 points per night for every hotel stay booked through Rocketmiles. Visit rocketmiles.com/southwest to book now.

PHOTOGRAPHY BY CREIGHTON359/ISTOCK

The Rapid Rewards® Credit Card

106 SOUTHWEST OCTOBER 2017

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Rapid Rewards Tiers and More A-LIST Along with priority boarding, A-List Members receive a 25 percent point-earning bonus, Fly By® priority check-in and security lane access (where available)†, a dedicated phone line to answer any questions, and more.

Southwest.com/ALstatus A-LIST PREFERRED Want even more perks? As an A-List Preferred Member, you not only get all the perks of being an A-Lister, you also get free inflight WiFi (where available) and a 100 percent point-earning bonus.

Southwest.com/ALPstatus COMPANION PASS Every time you purchase a flight or redeem points for a flight, Companion Pass lets you choose one person to fly free†† with you for an entire calendar year.

Southwest.com/CPstatus † For a complete list of available Fly By® locations, visit Southwest.com/flyby. †† Does not include taxes and fees from $5.60 one-way. Visit Southwest.com/ rrterms for a complete list of Companion Pass rules.

Rental Cars

Speed up the earning with your next car rental.

Earn 600 points per qualifying rental.† Visit Southwest.com/car-rentals to book now.

† Hotels and Rental Cars: Potential to earn additional

Make your points go further.

Shop, Dine, and More

From haute couture to haute cuisine, you can earn hundreds of Rapid Rewards points with every dollar you spend.

Earn 3 points per $1 spent. Join Rapid Rewards Dining® for free today at rapidrewardsdining.com.

Rapid Rewards Members can earn 1,000 points on an order of $29.99 or more.

Visit 1800flowers.com/rapidrewards.

Earn Rapid Rewards points for shopping at hundreds of your favorite online retailers. Visit rrshopping.southwest. com to learn more.

Earn 2,000 Rapid Rewards bonus points when you join the 4 Seasons wine club—plus 3 complimentary bottles.

Learn more at laithwaiteswine.com/ southwest.

Close to a reward flight but need a few more points? You can buy points for yourself, give them as a gift, or transfer points from your Rapid Rewards account to another Member—all from one location.

Visit Southwest. com/pointscenter to get started.

points depending on applicable promotion. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. ©2017 Southwest Airlines Co.

OCTOBER 2017 SOUTHWEST

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Go International

SWEET DREAMS The all-inclusive Moon Palace Cancun features spacious rooms and 27 holes of golf.

1

including Cancun.

SOUTHWEST VACATIONS® SWEEPSTAKES At Southwestvacations.com/wincun, enter for a chance to win round trip air travel on Southwest for you and a guest to Cancun International Airport; four-night accommodations at the all-inclusive Moon Palace Cancun; and round trip airport/ hotel transfers.*

Boarding, Customs, and Immigration 1

This Space For Offical Use Only

2. Free of duty imports: passengers entering the country by sea or by air may import goods of duty, additional to their personal baggage, as long as they prove their value with an invoice or receipt and such amount does not exceed 300 US dollars or its equivalent in domestic or foreign currency or 75 US dollars when the entry is by land.

Alcoholic beverages, shredded tobacco or automobile fuel cannot be imported as part of the duty free exemption.

Customs Declaration

FORM APPROVED OMB NO. 1651-0009

19 CFR 122.27, 148.12, 148.13, 148.110,148.111, 1498; 31 CFR 5316

During the vacation periods of Holy week, summer and winter, Mexican Nationals entering the country by land may import, under duty exemption, items of up to 300 US dollars or its equivalent in domestic or foreign currency provided that such people do not live along the border strip or border region. The starting and ending dates of such periods can be consulted directly with customs personnel or at www. aduanas.gob.mx.

Each arriving traveler or responsible family member must provide the following information (only ONE written declaration per family is required). The term “family” is defined as “members of a family residing in the same household who are related by blood, marriage, domestic relationship, or adoption.”

1 Family Name

First (Given) 2 Birth date

Middle Month

Day

Year

3 Number of Family members traveling with you 4 (a) U.S. Street Address (hotel name/destination

(b) City

6 Passport number 7 Country of Residence

trip prior to U.S. arrival

11 I am (We are) bringing

(a) fruits, vegetables, plants, seeds, food, insects: (b) meats, animals, animal/wildlife products: (c) disease agents, cell cultures, snails: (d) soil or have been on a farm/ranch/pasture: 12 I have (We have) been in close proximity of livestock:

Yes

No

Yes Yes Yes Yes Yes

No No No No No

Yes

No

(such as touching or handling)

13 I am (We are) carrying currency or monetary instruments

over $10,000 U.S. or foreign equivalent:

(see definition of monetary instruments on reverse)

14 I have (We have) commercial merchandise:

Yes

No

(articles for sale, samples used for soliciting orders, or goods that are not considered personal effects)

15 RESIDENTS—the total value of all goods, including commercial merchandise

I/we have purchased or acquired abroad, (including gifts for someone else, but not items mailed to the U.S.) and am/are bringing to the U.S. is: $ VISITORS—the total value of all articles that will remain in the U.S., including commercial merchandise is: $

Read the instructions on the back of this form. Space is provided to list all the items you must declare.

Signature

1 Last name(s) Nationality

Mexican laws establish among others the following penalties and sanctions related to the importation of goods into the country: • Omission to declare whether coming in or out of the Mexico´s customs amounts of cash, in domestic or foreign checks, payment orders or any other documents receivable in an aggregate amount exceeding the equivalent of 10,000 US dollars or its equivalent in domestic or foreign currency, which action will be punishable with a fine of 20 to 40% of the exceeding amount and the corresponding criminal penalties will be applied.

• Introduction into or extraction of goods from Mexico, using deceitful methods to hide items, when their imports or exports is prohibited, restricted or because foreign trade duties must be paid, will be punishable with fines ranging, to 70 or 100%, of the commercial value of merchandise.

• Omission of the total or partial payment of foreign trade duties. When failure consist of only a duty omission and the goods do not exceed 3,000 US dollars or its equivalent In domestic or foreign currency, the penalty will consist of up to 116% of the commercial value of the items. Once the duties have been paid, the Customs Authority will make the items available to the passenger.

• If the corresponding documentation required by the Customs Law prove that the merchandise was properly submitted for proper customs procedures in order to enter the country, is not exhibited, a precautionary seizure of the non declared goods as well as the corresponding vehicle, in case the passengers entered the country by land, will proceed.

• For non declared items which do not comply with regulations and restrictions other than duties, abandonment can be declared once the corresponding fine is paid.

Issue on 2013. Please look up for changes in this information when you are visiting us again at customs desk or at www.aduanas.gob.mx Date (month/day/year)

Welcome to Mexico

Name(s)

I HAVE READ THE IMPORTANT INFORMATION ON THE REVERSE SIDE OF THIS FORM AND HAVE MADE A TRUTHFUL DECLARATION.



for passengers coming from abroad

Passengers may import items to their personal baggage without requiring the services of a customs agent by paying a global rate of 16%, provided that the total amount, excluding the duty free exemption, does not exceed 3,000 US dollars or its equivalent in domestic or foreign currency as long as an invoice, proof of payment or any other document that proves the commercial value of the items is provided.

INFRACTIONS AND SANCTIONS

9 Airline/Flight No. or Vessel Name 10 The primary purpose of this trip is business:

CBP Form 6059B (04/14)

sat.gob.mx

aduanas.gob.mx

3

Customs Declaration

Please read the instructions prior to filling this form: Every passenger or head of household must provide the following information.

PAYMENT OF DUTIES

• Duties can be paid using the form “Pago de contribuciones al comercio exterior” (Foreign trade tax payment).

• The total value of computer equipment, added to the rest of the items above cannot exceed 4,000 US dollars or its equivalent in domestic or foreign currency.

• Items subject to compliance, regulations other than payment of duties (permits, certificates, and notifications) cannot be imported.

• In order to determine the tax basis, the duty free exemptions mentioned in number 2 could be deducted from the value of the items.

(c) State

5 Passport issued by (country)

8 Countries visited on this

2

Date of birth

Day

Month

Year

Passport number

2

VISITORS T Number of days you will stay in Mexico RESIDENTS OF MEXICO Number of days you stayed abroad

3

Number of family members traveling with you Number of luggage pieces (bags and packages) you bring with you Missing luggage or luggage to be imported by cargo (pieces) (See Notification 1 of this form)

4 MEANS OF TRANSPORTATION Mark with an X the means of transportation Maritime Vessel No.

Ground Transport No.

Air Flight No.

5 Carrying money in cash, receivables or a combination of both is legal; however, not declaring the total amount when more than the equivalent of 10,000 US dollars is carried may be subject to administrative or criminal penalties.

Are you carrying amounts in cash, documents receivable (checks, promissory notes, payment orders, etc.) or a combination of them, the combined total of which exceeds 10,000 US dollars or their equivalent in national or foreign currency?

No If you have answered Yes, please declare the total amount in US dollars

Yes

$

If you answer Yes, you must also fill out the “Declaración de internación o extracción de cantidades en efectivo y/o documento por cobrar” (Customs Declaration for the import/export of cash, receivables or equivalent documents), which you can request from the customs personnel in charge at the entry ports to Mexico or download it from the Customs Internet Site: www.aduanas.gob.mx

U.S. CUSTOMS DECLARATION FORM*

Who must complete this form: • All Passengers (or one Passenger per family with the same address) bound for the U.S. How to complete this form: • Complete before arrival in the U.S. • Write in English, in capital letters.

• Be sure to include the street name and number, city, and

state of your address in the U.S. • If you are transiting through the U.S., you may write TRANSIT and your final destination country.

• Lines 5 and 6 may be left blank if not using a passport.

• On Line 9, enter WN for Southwest, followed by your specific flight number.

• Please read both sides of the declaration.

• Sign at the “X.”

PHOTOGRAPHY COURTESY OF PALACE RESORTS, PHOTOGRAPHY BY MICHAEL S. LEWIS/NATIONAL GEOGRAPHIC CREATIVE (COBA)

Insider’s Cancun Southwest serves 13 international destinations,

108 SOUTHWEST OCTOBER 2017

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3

ISLA MUJERES

Just off the coast of Cancun, this island is known for beautiful beaches like Playa Norte, and is the perfect spot for scuba diving and snorkeling.

2

4

PHOTOGRAPHY BY MATTHEW WAKEM/OFFSET (ISLA MUJERES), RAFAEL BAUTISTA/TANDEMSTOCK.COM

COBA About two hours from Cancun, this ancient Mayan city is home to the 137-foot Nohoch Mul pyramid, and is located near two lagoons.

Visitors can also see elevated stone and plaster roads near the site.

SIAN K A’AN Explore the Yucatan Peninsula’s natural beauty at this biosphere reserve and UNESCO World Heritage Site. A variety of tours are offered, from bird-watching at sunset to fly fishing.

* NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. Void where prohibited. Open to legal residents of 48 contiguous United States and the District of Columbia age 21 and older at time of entry. Limit one entry per person. All fields must be completed.

Approximate retail value of prize: $3,050. For complete details and Official Rules, visit southwestvacations.com. By submitting this entry, you agree to the Official Rules. By entering, information collected will be used in accordance with Sponsor’s Privacy Policy at southwestvacations.com. Sponsor: The Mark Travel Corporation/Southwest Vacations, 8969 N. Port Washington Road, Milwaukee, WI 53217. Enter by October 31, 2017 11:59 p.m. CT. * Government-imposed per passenger travel taxes of up to $150 per person are not included and are payable by each of winner and guest prior to travel.

MEXICAN CUSTOMS DECLARATION FORM

Who must complete this form: • All Passengers (or one Passenger per family with the same address) on flights bound for Mexico.

How to complete this form: • Complete sections 1–6.

• Once completed, sign and date the form.

MEXICAN IMMIGRATION FORM

Who must complete this form: • All Passengers (including children) who are not citizens of Mexico, on flights bound for Mexico.

How to complete this form: • Complete sections 1–14 on the top portion of the form and sections 1–10 on the bottom portion of the form.

• Once completed, sign and date the top portion of the form.

• Sections on the form titled “USO OFICIAL” are for use by Mexican Immigration officials and should not be filled out by Passengers.

What to do with this form: • The form will be separated as Passengers proceed through Mexican Customs.

• Make sure to retain the bottom portion of the form, which serves as your visa while in Mexico. It must be surrendered

at time of check-in for your return flight. Passengers unable to present this form at time of departure will be fined by Mexican Immigration. * Go to cbp.gov to download, fill out, and print this form before your next international flight.

OCTOBER 2017 SOUTHWEST

F1_international_kt.indd 109

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9/6/17 1:45 PM

Route Map

Your Destination Awaits

Planning your next getaway? Choose from more than 100 destinations— including our international cities. It’s a snap at Southwest.com.

PACIFIC TIME MOUNTAIN TIME

SEATTLE/TACOMA

CENTRAL TIME

SPOKANE

PORTLAND

BOISE

MINNEAPOLIS/ ST. PAUL

GRAND RAPIDS MILWAUKEE

RENO/TAHOE

DES MOINES

SALT LAKE CITY

SACRAMENTO OAKLAND SAN FRANCISCO (SFO) SAN JOSE

CHICAGO (MIDWAY)

OMAHA INDIANAPOLIS DENVER KANSAS CITY

ST. LOUIS

LOUISVILLE

LAS VEGAS WICHITA BURBANK LOS ANGELES (LAX) LONG BEACH

YOU’RE ON YOUR WAY You can get to a number of other cities via Southwest destinations. Travel to Santa Fe via Albuquerque, Palm Springs via Ontario/ LA, Galveston via Houston (Hobby), and more. Service between some cities/airports is not offered. * Service to Turks and Caicos begins Nov. 5, pending government approvals.

ONTARIO/LA

ALBUQUERQUE

ORANGE COUNTY

NASHVILLE TULSA

AMARILLO

SAN DIEGO

OKLAHOMA CITY PHOENIX

LITTLE ROCK

LUBBOCK

TUCSON

DALLAS (LOVE FIELD) EL PASO

MEMPHIS

BIRMINGHAM

MIDLAND/ODESSA PENSACOLA AUSTIN HOUSTON (HOBBY)

PANAMA CIT

NEW ORLEANS

SAN ANTONIO CORPUS CHRISTI

FT. MYERS/N

HARLINGEN/SOUTH PADRE ISLAND

CABO SAN LUCAS/LOS CABOS

CANCU CANC UN PUERTO VALLARTA

SACRAMENTO

While you’re in the state capital, stretch your legs and explore the 23-mile American River Parkway, which includes the Jedediah Smith Memorial Trail.

MEXICO CITY BELIZE CITY

110 SOUTHWEST OCTOBER 2017

F1_routemap_kt.indd 110

9/6/17 1:56 PM

I love bringing my family to Baltimore.

MINNEAPOLIS

Julie Bowen

Set in a former warehouse, Hewing Hotel features exposed brick and timber, as well as works by local artists.

Actress, Cool Mom

EASTERN TIME ATLANTIC TIME PORTLAND MANCHESTER ROCHESTER FLINT DETROIT

ALBANY

BUFFALO/ NIAGARA FALLS

LONG ISLAND/ISLIP NEW YORK (LAGUARDIA) NEW YORK (NEWARK)

CLEVELAND

PHILADELPHIA

PITTSBURGH

BALTIMORE/WASHINGTON (BWI)

COLUMBUS CINCINNATI

BOSTON LOGAN PROVIDENCE HARTFORD/SPRINGFIELD

WASHINGTON, D.C. (DULLES) WASHINGTON, D.C. (REAGAN NATIONAL) RICHMOND NORFOLK/VIRGINIA BEACH

RALEIGH/DURHAM CHARLOTTE GREENVILLE-SPARTANBURG

CHARLESTON

PENSACOLA PANAMA CITY BEACH

JACKSONVILLE

BIRMINGHAM

ORLANDO TAMPA FT. MYERS/NAPLES

WEST PALM BEACH FT. LAUDERDALE (MIAMI AREA)

With 15 food and retail stalls, Pizitz Food Hall has everything from ramen to screen-printed goods.

NASSAU TURKS AND CAICOS*

SAN JUAN

HAVANA PUNTA CANA GRAND CAYMAN MONTEGO BAY

ARUBA

LIBERIA

PHOTOGRAPHY BY PHOTOQUEST7/ISTOCK (BRIDGE), COURTESY OF HEWING HOTEL

ATLANTA

Experience

SAN JOSÉ

F1_routemap_kt.indd 111

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One Question

Stephen Moyer,

what do you remember about your first professional acting gig?

Stephen’s new show, The Gifted, premieres Oct. 2 on FOX.

PHOTOGRAPHY BY MAARTEN DE BOER/CONTRIBUTOR/GETTY IMAGES

I’d just left drama school and was cast as Noah Claypole in the musical Oliver! at Theatr Clwyd in Wales. The week I started rehearsing, the union called. They said I couldn’t use my real name, Stephen Emery, because someone with the same name had joined that same week and was already playing the back end of a pantomime horse—one of those horse costumes that has two people inside it—in a Christmas play in Brighton. I may have been able to get my name back later in life, but by then everyone already knew me as Stephen Moyer.

112 Southwest october 2017

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