January 2012 - Performance Report

Page 1

TAY S I D E P O L I C E

Contents

Introduction

2 Information

T

4 Introduction and guidance

the objectives set in Tay-

side Policing Plan 2011-2014.

6 Summary of Results 10 Policing Tayside Scorecard

The objectives are focused upon

13 Policing Dundee, Angus, Perth & Kinross

delivering a quality service to

39 Public Protection

local communities.

46 Crime 56 Road Safety 59 Supporting Delivery 65 Tayside Police Performance Framework

Results are presented under the governance structure of Tayside Police Performance Framework .

The purpose of the report is This report is currently under development and will expand to include performance information and data under the following - SERIOUS & ORGANISED CRIME

to provide the public and

JANUARY 2012

3 Background: Delivering Local Policing

his report is aligned with

COMMUNITY PRIORITIES

other stakeholders with performance results covering a broad range of policing ac-

- COUNTER TERRORISM

tivity, in accordance with

- FIREARMS

the principles of demon-

- ANTI-SOCIAL BEHAVIOUR

strating Best Value, thereby

VISION AND VALUES

STANDARDS

ensuring greater transpar-

OF SERVICE

ency and accountability.

REVIEW

MANAGE

ENGAGE

RESULTS

RESOURCES

AND LISTEN


Information This report is in the process of development and will ultimately reflect all the performance indicators contained in Tayside Police Performance Framework (Appendix A).

2


BACKGROUND DELIVERING LOCAL POLICING Building public confidence and trust is how Tayside Police aims to improve satisfaction with the quality of service provided to its communities. This is achieved through the effective delivery of policing services which meet the needs of local communities. It is about ease of access to services, giving the public a voice in order to influence how the force responds to issues that matter to them, delivering appropriate and robust interventions, working with partners, providing feedback to the public and keeping them informed of progress and improvement. The force uses performance indicators to gather information about performance, quality of service and public perception. These are illustrated below. Those marked with a tick also contribute to the following: The Scottish Policing Performance Framework ‘Scotland Performs’ - the National Government Framework (Single Outcome Agreements) The Force Control Strategy

INDICATORS SERIOUS AND ORGANISED CRIME

3.

COUNTER TERRORISM

4.

FIREARMS

5.

ANTISOCIAL BEHAVIOUR

6.

CRIME

7.

ROAD POLICING/SAFETY

8.

SERVICE RESPONSE

1.

PUBLIC PROTECTION

2.

SUPPORTING DELIVERY

C

orporate support forms an important role in ensuring that appropriate resources are in place to deliver an efficient and effective service to the public.

The challenging economic climate means that robust monitoring and reporting processes are instrumental in ensuring that the force is on track to deliver its objectives within the resources available. At the same time, the Scottish Government has set stretching environmental and energy reduction targets for Scotland. As a major employer in Tayside, Tayside Police is committed to demonstrating its contribution to this aim.

MEASURES 9.

CORPORATE SUPPORT

10.

PARTNERSHIP - SCOTTISH POLICE SERVICES AUTHORITY

3


INTRODUCTION

T

HE PERFORMANCE INDICATORS within Tayside Police Performance Framework are derived from detailed policing plans and business plans prepared for 2011, outlining what the operational divisions and supporting departments intend to deliver in support of the priorities set out in Tayside Policing Plan 2011-2014. These form the basis for this performance report. The community priorities of ‘Public Safety’ and ‘Public Reassurance’ underpin the force policing plan for the next three years. The indicators under ‘Public Safety’ and ‘Public Reassurance’ arise from the force control strategy and divisional plans. The areas that have been identified as a potential threat to Tayside communities include antisocial behaviour, public protection, serious and organised crime, terrorism, roads policing/safety and firearms. The extent to which alcohol and drugs are a key influencing factor is built into analysis of results.

Analysis of data and context with respect to the performance indicators, combined with the output from public consultation, provides an indication of the extent to which the force is succeeding in contributing to improved community outcomes.

KEY PERFORMANCE INDICATORS •

• •

Customer Satisfaction: First Contact: overall satisfaction rating Customer Satisfaction: First Contact: provided with name of call handler Customer Satisfaction: updating the public on the progress of their enquiry Customer Satisfaction: Police visibility Customer Satisfaction: overall experience of service provided

4

• • • • • • •

Crime Groups 1-4 Violent crime Robbery Vandalism Domestic Housebreaking Roads Casualties Proportion of working time lost to sickness absence

CONTEXT INDICATORS are not measures of performance per se; rather they provide additional background information in relation to the demands placed upon the force and the environment in which it operates.

WHAT THESE WILL TELL US ABOUT PERFORMANCE Tayside Police Key Performance Indicators help the force define and measure progress toward the achievement of standards of service and force objectives. Monitoring results over the longer term allows the force to see where sustained improvement is developing, or to identify challenges which require to be addressed.

CONSULTING, ENGAGING AND LISTENING Public consultation and feedback runs as a thread throughout the performance framework and provides the information that lets the force know whether it is doing things right. ‘Customers’ include our staff.

BENCHMARKS Where information is available, Tayside Police performance is shown in relation to the most recent results from other forces or partner agencies.


GUIDANCE INTERPRETATION OF RESULTS

B

aselines for improvement adopt the methodology used in previous years, incorporating the most recent three years average performance.

The following broad rules are applied to control charts to highlight causal factors other than random variations operating within the recorded data: •

For some KPIs an adjusted improvement target was agreed rather than the straight three-year average. This takes account of developing trends or patterns over the last 36 months and adjusts the target up or down accordingly. Improvement Targets are agreed annually through a process of consultation with divisional commanders and heads of departments. These are ratified through the force Performance Committee chaired by the Deputy Chief Constable.

KEY PERFORMANCE INDICATORS Results are colour-coded against the following criteria: On or above target Below target

Control charts are shown for reported crime. These are monitored on a monthly basis. The charts set 'controls' described as Upper Control Limits (UCL) and Lower Control Limits (LCL). Applying statistical formulae to historical data defines the control limits. These are currently set at 2 standard deviations from the mean (average) for the years 2008/09 to 2010/11. This means that results lying outwith these limits should be regarded as significant and would benefit from further investigation as to whether the outcome was the result of a known causal factor as opposed to random fluctuation.

• •

any point that lies outside the UCL or LCL six or more consecutive points running upwards or downwards seven or more consecutive points zigzagging above or below the mean.

PERFORMANCE REPORTING Where performance is adhering to the ‘norm’, i.e. remaining within upper and lower control limits, minimal reporting takes place. Areas of concern or exceptional performance, lying outside the upper or lower control limits, is commented upon. In addition, areas of police business not contained within the key performance indicators (such as fleet, health and safety, staff development) are reported on with a view to producing a balanced view of organisational activity. This promotes the diverse range of services that support operational policing. PUBLICATION OF PERFORMANCE RESULTS This document is published monthly on the force web-site in accordance with the statutory requirement under Section 13 of the Local Government (Scotland) Act 2003 which covers public performance reporting in relation to the publication of performance information and evidence of continuous improvement. An abbreviated ‘Performance Scorecard’ is published by the seventh working day of each month on the force web site.

5


Summary of results: Apr 2011– January 2012 1.

nise their community officer either by name, sight or both. • 67.2% of service users agreed that officers understood the issues that mattered in their neighbourhoods and 58.8% felt that officers were dealing with such matters. Overall, 66.3% of respondents had confidence in the police in their neighbourhood. • Taking everything into account, 69.9% of service users thought that community officers were doing a ‘good’ or ‘very good’ job in their area.

STANDARDS OF SERVICE

Two out of four customer satisfaction targets were achieved for the period April to January 2012 and both in relation to first contact. Overall satisfaction at first contact evidenced a significant 3.1 percentage point improvement compared to the same period the previous year rising from 91.0% to 94.1% and exceeded the 2011/12 target by 2.6 percentage points. The percentage of respondents who were provided with the name of the person dealing with their enquiry rose 3.3 percentage points from 81.4% to 84.7%, which well exceeded the target set at 80.0% for this indicator.

2.

CRIME

Performance in relation to crime groups : An upward trend continued in relation to the service user receiving an update on the progress of their enquiry rising 1.0 percentage point to 61.4%, albeit this result still fell short of the target set at 65.0%.

• Violent crime (Group 1) - a decrease of 4.7%

(22 crimes) • Crimes of indecency (Group 2) - an increase

of 9.9% (33 crimes) • Crimes of dishonesty (Group 3) - a reduction

Satisfaction with the overall service provided by Tayside Police failed to achieve the target of 85.0% but returned an improvement of 0.9 percentage points compared to the commensurate figure the previous year, rising from 82.2% to 83.1%.

of 17.3% (1649 crimes) • Malicious mischief, vandalism etc (Group 4)

- a reduction of 22.7% (1109 crimes) (Data was sourced directly from Apex crime reporting system on 3 January and may differ slightly to other published results due to some reclassification of crimes and any additional ‘no crime’ status being applied in the intervening period.)

A community policing section has been included in the Service Satisfaction survey since the beginning of October and the following paragraphs summarise the findings. Caution should be exercised when interpreting the results at this stage due to the sample size (n=400). It should be noted that these questions have also been replicated in the Public Perception survey with the results reported later in this section of the document.

The force achieved 6 out of 10 crime-related targets. This included an overall reduction in Groups 1-4 crime of 18%. Other improvements included a reduction in domestic housebreaking of over 28.3% (216 crimes) and vandalism of 22.6% (1027 crimes). Improvements in detection rates included Groups 1-4 from 45.6% recorded last year to 46.7%, robbery from 67.5% to 68.7% and domestic housebreaking from 28.9% to 34.4%.

• 51.0% of service users thought that the current

level of police patrols in their neighbourhood was ‘about right’ for their community needs. Conversely, 48.7% felt it was ‘too little’ and a minimal 0.3% that it was ‘too much’. • The majority of respondents, 73.8%, felt reassured when they witnessed an officer on patrol in their neighbourhood. • Over half of the respondents confirmed that they knew nothing about the community officers who looked after their neighbourhood, 56.0%, whilst a further 22.1%, although unable to identify their local officer by sight or name, knew how to contact them should the need arise. 21.9% of residents were able to recog-

The detection rate for violent crime was (84%) marginally lower and for vandalism had fallen from 32.4% to 30.5%. Four crime areas did not meet target - violent crime recorded and the detection rates for violent crime, robbery and vandalism.

3.

TELEPHONE RESPONSE

Between April 2011 and January 2012, the number of calls answered with 10 seconds failed to

6


achieve the national target figure of 90%. However, the results in recent months have rallied and the 87.1% recorded at the end of January was the highest result recorded since March 2011. 91.4% of calls had been answered within 10 seconds at the end of January last year.

4.

In terms of prevalence of crime in local neighbourhoods, almost half of all respondents, 44.7% (45.3%) said that ‘antisocial behaviour’ was a common problem in their local area, followed by ‘vandalism/graffiti’, 36.4% (37.5%) and ‘dangerous/careless driving’, 33.5% (37.5%). This result indicates that opinions have remained the same between the two years with ‘antisocial behaviour’ deemed to be the most common issue affecting communities.

SICKNESS ABSENCE

The absence rate for police officers was 3.8% at the end of January and met the target of 4.0%. The police staff result at 4.1% was an improvement on the 4.6% recorded last year and also surpassed the target (4.5%).

5.

37.9% (34.9%) of respondents confirmed that they were concerned at becoming a victim of crime in their area and when asked to comment on the issues which caused them most concern, ‘housebreaking’, 49.7% (41.9%), followed by ‘antisocial behaviour’, 44.4% (44.0%), were the major issues.

ROAD CASUALTIES

Between April and January seventeen fatalities (including one child) were recorded, 41% fewer than the 29 people killed during the same period last year. A further 166 people were seriously injured (154 last year), of which 19 were children. At the end of January, the total number of people killed or seriously injured (183) was exactly the same as at the end of January 2011. From April 2011, the force adopted the government’s Road Safety Framework Targets to the year 2020.

6.

Feelings of safety walking alone in local neighbourhoods during the day evidenced a slight dip in confidence in 2011 compared to 2010 whereby 95.1% (95.7%) of residents felt safe. Conversely an improvement of 1.3 percentage points was recorded in relation to feelings of safety after dark rising from 61.3% to 62.6%. ‘Fear of crime’ prevented 4.9% of respondents from taking part in their everyday activities. This represents an increase of 1.2 percentage points compared to the 3.7% who provided the same response in 2010.

PUBLIC PERCEPTION OF CRIME

90.8% of respondents in Tayside perceived their neighbourhood to be a safe place to live. This indicates a minimal 0.2 percentage point improvement compared to the previous year when 90.6% of respondents were of the same opinion.

A ‘community policing’ section has been included in the Public Perception survey since the beginning of October and the following paragraphs summarise the findings. Caution should be exercised when interpreting the results due to the sample size (n=355). Results for the corresponding questions in the Service Satisfaction survey have been included in parenthesis for comparison purposes.

Whilst opinions remained static between 2011 and 2010 in relation to those who felt that crime levels had remained the same during the year - 59.0%, a 0.8 percentage point improvement was recorded for those who felt that crime had decreased rising from 12.4% to 13.2% and similarly, a 0.2 percentage point reduction in those who felt that crime had increased, falling from 28.0% to 27.8%.

• 43.8% (51.0%) of residents thought that the

current level of police patrols in their neighbourhood was ‘about right’ for their community needs. Conversely, 56.2% (48.7%) felt it was ‘too little’. • 64.3% (73.8%) of respondents felt reassured when they witnessed an officer on patrol in their neighbourhood. • Over three quarters of respondents confirmed that they knew nothing about the community officers who looked after their neighbourhood, 75.2% (56.0%), whilst a further 13.3% (22.1%), although not able to identify their local officer by

The main issues of concern to residents when asked unprompted was ‘antisocial behaviour’, 22.1% (21.0%), closely followed by ‘dangerous/ careless driving’, 20.8% (22.1%), and ‘drug dealing or drug abuse’, 13.4% (15.6%). This provides a similar representation of concerns as in the previous year with only ‘antisocial behaviour’ and ‘dangerous/careless driving’ changing position.

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sight or name, knew how to contact them should the need arise. 11.5% (21.9%) of residents were able to recognise their community officer either by name, sight or both. • 53.1% (67.2%) of respondents agreed that officers understood the issues that mattered in their neighbourhoods and 46.2% (58.8%) felt that officers were dealing with such matters. Overall, almost two thirds of residents had confidence in the police in their neighbourhood, 59.0% (66.3%). • Taking everything into account, 56.8% (69.9%) of residents thought that community officers were doing a ‘good’ or ‘very good’ job in their area. It can be seen from the above information that service users (Service Satisfaction survey) appear to have a greater awareness, than members of the general public (Public Perception survey), of the community officers who look after their neighbourhood and also an increased confidence in the officers’ abilities to deal with the issues that matter to them in their communities. When asked to provide views on the force’s service delivery, first in terms of the importance of certain activities and then how well those activities are performed, the greatest disparity in opinion between importance and effectiveness related to police visibility. This suggests that ‘providing a visible presence’ is the main area of policing which the public perceive Tayside Police should focus on in going forward.

8


POLICING TAYSIDE KEY PERFORMANCE INDICATORS

Tayside Land Area: 2,896 square miles Population: 399,550 Police Officers: 1231 Police Staff: 505 Special Constables: 169 Data as at 30 June 2011

9


KEY PERFORMANCE RESULTS SCORECARD APRIL - JANUARY 2012 POLICING TAYSIDE

KEY On or above target Below target

POLICING DUNDEE

POLICING ANGUS

POLICING PERTH & KINROSS

2011-12 Result

2010-11 Result

%/pp Change

2010-11 Result

%/pp Change

91.7%

5.3

First Contact:% of respondents provided with the name of the person dealing with their enquiry

80.0% 84.7% 81.4%

3.3

80.0% 80.6% 80.5%

0.1

80.0%

84.4%

79.5%

4.9

80.0% 88.2%

83.8%

4.4

Updating the Public:% of customers who

65.0% 61.4% 60.4%

1.0

65.0% 57.7% 58.7%

-1.0

65.0%

61.2%

58.2%

3.0

65.0% 64.6%

63.9%

0.7

85.0% 83.1% 82.2%

0.9

85.0% 80.0% 82.8%

-2.8

85.0%

83.6%

82.8%

0.8

85.0% 85.2%

81.1%

4.1

10

267/840 (31.8%)

2011-12 Result

2011-12 Target

91.5% 97.0%

329/1080 (30.5%)

2011-12 Target

%/pp Change

-0.2

1021/3000 (34.0%)

2010-11 Result

92.6%

(Response Rate)

2011-12 Result

92.4%

rating of the service provided by Tayside Police

2011-12 Target

91.5%

Customer Experience: Overall satisfaction

% / pp Change

3.6

received an update on the progress of their enquiry

2010-11 Result

91.5% 92.0% 88.4%

service provided at first contact

2011-12 Result

3.1

First Contact: Overall satisfaction rating for

2011-12 Target

91.5% 94.1% 91.0%

CUSTOMER SATISFACTION:

425/1080 (39.4%)

CRIME Groups 1-4 recorded

17950

- Detection rate

46.5% 46.7% 45.6%

1.1

450

-4.7%

Violent Crime recorded - Detection rate Robbery recorded

540

12487 15234 -18.0%

472

85.0% 84.0% 84.3%

-0.3

99

-19.5%

156

123

- Detection rate

70.0% 68.7% 67.5%

Vandalism recorded

5400

- Detection rate

32.0% 30.5% 32.4%

Domestic Housebreaking recorded - Detection rate

775

3517

546

4544

762

30.0% 34.4% 28.9%

1.2 -22.6% -1.9 -28.3% 5.5

-23.7%

3650

2671

3120

-14.4%

45.5% 45.9% 42.9%

3

49.0%

44.3%

51.5%

-7.2

240

-5.9%

100

89

82

8.5%

75.0% 79.2% 73.7%

5.5

96.0%

83.1%

93.9%

-10.8

59

-28.9%

8

10

5

100.0%

3.9

85.0%

80.0%

80.0%

0

-30.3%

1260

968

1068

-9.4%

-0.5

37.0%

30.8%

38.3%

-7.5

-39.4%

90

82

86

-4.7%

10.1

40.0%

35.4%

51.2%

-15.8

10000

285

110

6486

8505

255

83

62.0% 59.3% 55.4% 3000

1751

2513

27.5% 28.4% 28.9% 545

329

543

26.0% 33.7% 23.6%

4300

3330

48.0% 50.2% 155

121

92.0% 94.2% 38

30

80.0% 83.3% 1140

798

36.0% 34.6% 140

135

40.0% 35.6%

3609

-7.7%

47.2%

3

135

-10.4%

98.5%

-4.3

35

-14.3%

94.3%

-11

963

-17.1%

34.8%

-0.2

133

1.5%

36.1%

-0.5


KEY PERFORMANCE RESULTS SCORECARD APRIL-JANUARY 2012 continued POLICING TAYSIDE

KEY On or above 3 year average

POLICING DUNDEE

POLICING ANGUS

POLICING PERTH & KINROSS

2011-12 Target

2011-12 Result

2010-11 Result

% / pp Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

People killed

28

17

29

-41.4%

N/A

0

3

-100.0%

N/A

4

7

-42.9%

N/A

13

19

-31.6%

People seriously injured

248

166

154

7.8%

N/A

42

36

16.7%

N/A

50

48

4.2%

N/A

74

70

5.7%

Children killed

1

1

0

#DIV/0!

N/A

0

0

#DIV/0!

N/A

0

0

#DIV/0!

N/A

1

0

#DIV/0!

Children seriously injured

29

19

19

0.0%

N/A

10

9

11.1%

N/A

6

7

-14.3%

N/A

3

3

0.0%

Sickness Absence - police officers

4.0%

3.8%

4.2%

-0.4

4.0%

3.5%

4.0%

-0.5

4.0%

5.3%

5.8%

-0.5

4.0%

4.3%

4.3%

0

Sickness Absence - police staff

4.5%

4.1%

4.6%

-0.5

4.5%

4.1%

3.5%

0.6

4.5%

5.7%

4.1%

1.6

4.5%

2.8%

5.5%

-2.7

Below 3 year average

ROAD CASUALTIES

11

RESOURCES

Finance - Variance from budget

COMMUNITY PRIORITIES

VISION AND VALUES

STANDARDS OF SERVICE

REVIEW RESULTS

MANAGE RESOURCES

ENGAGE AND LISTEN


TAYSIDE CRIME IN MORE DETAIL CRIME UPDATE PERIOD APRIL to JANUARY CRIME CLASSIFICATION

2010/2011 Made known

2011/2012

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

GROUP 1 Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others GROUP 1 - TOTAL

0 42 0 222 123 44 6 21 12 2

0 41 0 189 83 47 6 20 11 1

97.6% 85.1% 67.5% 106.8% 100.0% 95.2% 91.7% 50.0%

9 65 0 187 99 64 6 8 9 3

8 62 0 152 68 67 4 7 7 3

88.9% 95.4% 81.3% 68.7% 104.7% 66.7% 87.5% 77.8% 100.0%

9 23 0 -35 -24 20 0 -13 -3 1

54.8% -15.8% -19.5% 45.5% 0.0% -61.9% -25.0% 50.0%

472

398

84.3%

450

378

84.0%

-22

-4.7%

22 22 168 5 1 116

21 20 107 5 1 91

95.5% 90.9% 63.7% 100.0% 100.0% 78.4%

67 2 182 31 39 46

41 1 110 20 19 39

61.2% 50.0% 60.4% 64.5% 48.7% 84.8%

45 -20 14 26 38 -70

204.5% -90.9% 8.3% 520.0% 3800.0% -60.3%

334

245

73.4%

367

230

62.7%

33

9.9%

762 300 415 231 549 389 13 188 5767 288 37 35 485 85

220 90 146 76 104 187 13 129 3230 61 37 28 305 49

28.9% 30.0% 35.2% 32.9% 18.9% 48.1% 100.0% 68.6% 56.0% 21.2% 100.0% 80.0% 62.9% 57.6%

546 226 294 151 339 251 14 185 5051 274 43 14 417 90

188 41 99 46 93 129 14 141 2863 93 43 19 244 14

34.4% 18.1% 33.7% 30.5% 27.4% 51.4% 100.0% 76.2% 56.7% 33.9% 100.0% 135.7% 58.5% 15.6%

-216 -74 -121 -80 -210 -138 1 -3 -716 -14 6 -21 -68 5

-28.3% -24.7% -29.2% -34.6% -38.3% -35.5% 7.7% -1.6% -12.4% -4.9% 16.2% -60.0% -14.0% 5.9%

9544

4675

49.0%

7895

4027

51.0%

-1649

-17.3%

176 4544 164

53 1471 117

30.1% 32.4% 71.3%

136 3517 122

37 1072 84

27.2% 30.5% 68.9%

-40 -1027 -42

-22.7% -22.6% -25.6%

4884

1641

33.6%

3775

1193

31.6%

-1109

-22.7%

15234

6959

45.7%

12487

5828

46.7%

-2747

-18.0%

164 8 291 53 1 730 330 343 1660 38 80

164 8 290 49 4 714 308 343 1658 37 77

100.0% 100.0% 99.7% 92.5% 400.0% 97.8% 93.3% 100.0% 99.9% 97.4% 96.3%

84 10 255 96 3 674 265 237 1857 55 95

84 10 257 94 3 664 254 236 1860 58 85

100.0% 100.0% 100.8% 97.9% 100.0% 98.5% 95.8% 99.6% 100.2% 105.5% 89.5%

-80 2 -36 43 2 -56 -65 -106 197 17 15

-48.8% 25.0% -12.4% 81.1% 200.0% -7.7% -19.7% -30.9% 11.9% 44.7% 18.8%

3698

3652

98.8%

3631

3605

99.3%

-67

-1.8%

18932

10611

56.0%

16118

9433

58.5%

-2814

-14.9%

GROUP 2 Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 3 Housebreaking ~ domestic dwelling Housebreaking ~ domestic non-dwelling Housebreaking ~ commercial Theft, attempt theft from locked premises/property Theft, attempt theft from locked motor vehicle Theft, attempted theft of a motor vehicle Convicted thief in poss.of tools etc. w.i. to steal In building with intent to steal Theft Theft from motor vehicle Reset Embezzlement Fraud Others GROUP 3 - TOTAL

GROUP 4 Fireraising Malicious Damage/Vandalism Others GROUP 4 - TOTAL

SUB-TOTAL OF GROUPS 1 TO 4

GROUP 5 Public mischief & wasting police time Escape or rescue from police custody or prison Resisting arrest or obstructing police officer General attempts to pervert the course of justice Sex Offenders' register offences Bail - Fail to keep conditions Possession of offensive weapons Drugs - supply, with intent to supply etc Drugs - personal possession Drugs - manufacture etc Others GROUP 5 - TOTAL

TOTAL OF GROUPS 1 TO 5

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

12


KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD APRIL - JANUARY 2012 POLICING DUNDEE

SECTION 1 City Centre and Maryfield

SECTION 2 Lochee and Ryehill

SECTION 3 Downfield and Hilltown

SECTION 4 Longhaugh and Broughty Ferry

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

6495

8505

-23.6%

1793

2535

-29.3%

1588

1996

-20.4%

1636

1898

-13.8%

1478

2076

-28.8%

- Detection rate

45.8%

42.9%

2.9

56.5%

52.5%

4

43.6%

40.2%

3.4

41.4%

40.2%

1.2

40.0%

36.2%

3.8

240

255

-5.9%

64

78

-17.9%

60

53

13.2%

59

48

22.9%

57

76

-25.0%

- Detection rate

79.2%

73.7%

5.5

73.4%

73.1%

0.3

85.0%

69.8%

15.2

74.6%

85.4%

-10.8

84.2%

69.7%

14.5

Indecency (G2)

196

165

18.8%

68

72

-5.6%

42

25

68.0%

40

34

17.6%

46

34

35.3%

- Detection rate

54.4%

64.2%

-9.8

67.6%

79.2%

-11.6

52.4%

40.0%

12.4

55.0%

50.0%

5

34.8%

64.7%

-29.9

Dishonesty (G3)

4172

5368

-22.3%

1306

1789

-27.0%

1063

1296

-18.0%

996

1106

-9.9%

807

1177

-31.4%

- Detection rate

50.8%

47.4%

3.4

62.7%

58.2%

4.5

58.0%

45.4%

12.6

41.7%

39.2%

2.5

46.7%

40.7%

6

Mal Mischief, vandalism (G4)

1887

2717

-30.5%

355

596

-40.4%

423

622

-32.0%

541

710

-23.8%

568

789

-28.0%

- Detection rate

29.5%

29.8%

-0.3

28.5%

29.5%

-1

25.8%

26.8%

-1

36.2%

38.2%

-2

26.4%

24.8%

1.6

59

83

-28.9%

18

31

-41.9%

16

18

-11.1%

14

22

-36.4%

11

12

-8.3%

- Detection rate

59.3%

55.4%

3.9

44.4%

64.5%

-20.1

68.8%

38.9%

29.9

64.3%

72.7%

-8.4

63.6%

25.0%

38.6

Vandalism

1751

2513

-30.3%

330

553

-40.3%

382

576

-33.7%

492

650

-24.3%

547

734

-25.5%

- Detection rate

28.3%

28.9%

-0.6

26.7%

26.4%

0.3

24.9%

26.0%

-1.1

35.6%

38.8%

-3.2

25.2%

24.4%

0.8

329

543

-39.4%

40

109

-63.3%

81

119

-31.9%

117

140

-16.4%

91

175

-48.0%

33.7%

23.6%

10.1

35.0%

21.1%

13.9

24.7%

21.8%

3

29.9%

32.9%

-3

46.2%

18.9%

27.3

Violent Crime (G1)

13

Robbery

Domestic Housebreaking - Detection rate

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

POLICING DUNDEE

2011-12 Result

Groups 1-4

CRIME


KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD - STANDARDS OF SERVICE - APRIL - JANUARY 2012 SECTION 3 Downfield and Hilltown

SECTION 4 Longhaugh and Broughty Ferry

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

% / pp Change

Response Rate

2010-11 Result

14

First Contact % of respondents provided with the name of the person dealing with their enquiry Updating the Public % of customers who received an update on the progress of their enquiry Customer Experience Overall satisfaction rating of the service provided by Tayside Police

2011-12 Result

First Contact Overall satisfaction rating for service provided at first contact

2011-12 Target

Customer Satisfaction

SECTION 2 Lochee and Ryehill

91.5%

92.0% 88.4%

3.6

95.9% 88.7%

7.2

93.9% 87.9%

6.0

89.5% 86.7%

2.8

90.9% 90.5%

0.4

80.0%

80.6% 80.5%

0.1

86.2% 78.1%

8.1

78.6% 79.2%

-0.6

80.0% 80.8%

-0.8

80.3% 83.3%

-3.0

65.0%

57.7% 58.7%

-1.0

63.0% 63.5%

-0.5

61.6% 50.0%

11.6

56.1% 68.9%

-12.8

52.1% 53.5%

-1.4

85.0%

80.0% 82.8%

-2.8

85.5% 82.0%

3.5

82.8% 80.0%

2.8

76.3% 86.2%

-9.9

78.1% 83.1%

-5.0

329/1080 (30.5%)

55/204 (27.0%)

86/272 (31.6%)

Caution should be exercised when interpreting the results at sectional level due to the small sub-sample sizes. First Contact - Improvement in satisfaction with service at first contact from 88.4% to 92.0% - Improvement in identifying the person dealing with the enquiry from 80.5% to 80.6% Updating the Public - Reduction in updating the public from 58.7% to 57.7% Customer Experience - Reduction in overall customer experience from 82.8% to 80.0%.

99/315 (31.4%)

89/289 (30.8%)

Policing Dundee: Standards of Service ~ April - January 2012

SECTION 1 City Centre and Maryfield

POLICING DUNDEE


DIVISIONAL SCORECARD - PUBLIC PERCEPTION - APRIL - JANUARY 2012 SECTION 2 Lochee and Ryehill

SECTION 3 Downfield and Hilltown

SECTION 4 Longhaugh and Broughty Ferry

2011-12 Result

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

Crime in neighbourhood % of residents who thought that the crime rate in their neighbourhood had remained the same or improved over the past year

73.6%

62.7%

10.9

72.0%

60.5%

11.5

67.9%

59.5%

8.4

71.2%

61.6%

9.6

82.5%

68.0%

14.5

Feelings of safety after dark % of residents who felt safe walking alone in their neighbourhood after dark

48.1%

46.6%

1.5

44.1%

36.4%

7.7

39.1%

49.1%

-10.0

42.0%

46.4%

-4.4

61.6%

52.8%

8.8

Concerns at becoming a victim of crime % of residents concerned at becoming a victim of crime in their neighbourhood

55.5%

48.8%

6.7

55.9%

58.5%

-2.6

61.4%

48.2%

13.2

58.8%

55.2%

3.6

47.5%

35.7%

11.8

Public Perception

15

Issues that cause most concern in neighbourhoods *Other includes: Litter, Dog Fouling, Fly tipping etc

Response Rate

Antisocial behaviour Drug dealing/drug abuse Dangerous/careless driving Housebreaking Other* Vandalism/graffiti Alcohol related crime Assault Motor vehicle crime Cause no concern: Robbery

Housebreaking Dangerous/careless driving Drug dealing/drug abuse Antisocial behaviour Other Vandalism/graffiti Assault Cause no concern: Robbery Alcohol related crime Motor vehicle crime

Drug dealing/drug abuse Housebreaking Antisocial behaviour Other Vandalism/graffiti Alcohol related crime Dangerous/careless driving Assault Motor vehicle crime Cause no concern: Robbery

Dangerous/careless driving Drug dealing/drug abuse Antisocial behaviour Other Housebreaking Vandalism/graffiti Assault Alcohol related crime Cause no concern: Robbery Motor vehicle crime

Antisocial behaviour Dangerous/careless driving Vandalism/graffiti Alcohol related crime Drug dealing/drug abuse Other Housebreaking Assault Cause no concern: Robbery Motor vehicle crime

269/1080 (24.9%)

37/204 (18.1%)

74/268 (27.6%)

71/286 (24.8%)

87/322 (27.0%)

Policing Dundee: Public Perception ~ April - January 2012

SECTION 1 City Centre and Maryfield

POLICING DUNDEE


Policing Dundee: Community Summaries ~ April - January 2012 SECTION 1: MARYFIELD

CITY

CENTRE

work in partnership to address prostitution, antisocial behaviour/youths causing annoyance, acquisitive crime, housebreaking, roads policing, drugs enforcement and community engagement enhancements such as increased use of social media networking.

AND

Main areas of public concern: housebreaking and dangerous/careless driving Crime • Overall reduction of 29.3% in Groups 1-4 crime (742 crimes). • Reduction in crimes of dishonesty of 27% (483 crimes). • Biggest reduction in Division in vandalism of 40.3% (223 crimes). • Biggest reduction in Division in domestic housebreaking of 63.3% (69 crimes).

Efforts to improve performance in relation to updating the public was initiated through a reminder circulation to all Supervisors & Lead Constables to remind all officers of the force Standards of Service. Additionally, a dip-sampling process was initiated with the Station Sergeants sampling crime reports for subsequent contact with complainers to make an assessment. This process will continue on a monthly basis.”

Detection rate • Best detection rate across the Division for Groups 1-4 at 56.5%, a 4 percentage point improvement over last year. • Best detection rate across Division for crimes of dishonesty at 62.7%, an improvement of 4.5 percentage points when compared to last year

SECTION 2: LOCHEE AND RYEHILL Main areas of public concern: drug dealing/drug abuse and housebreaking Crime • Overall reduction of 20.4% in Groups 1-4 crime (408 crimes). • Increase in crimes of indecency from 25 recorded last year up to 42. • Reduction of 33.7% in vandalism(194 crimes). • Reduction of 31.9% in domestic housebreaking (38 crimes).

Standards of Service • Slight decrease in proportion of people who stated they had received an update on the progress of their enquiry from 63.5% recorded last year to 63.0%, however still the highest result recorded across the Division but 2 percentage points below the force target of 65%. • Best result across the Division with an improvement in overall satisfaction with the service provided by the police at 85.5%, just exceeding the divisional target of 85%.

Detection rate Improvement in overall detection rate from 40.2% to 43.6%. • Improvement in detection rate for violent crime from 69.8% to 85% •

Public Perception* • Improvement in the proportion of people who thought crime in the neighbourhood had improved or remained the same, from 60.5% recorded last year to 72%. •

Standards of Service • A further improvement of 11.6 percentage points in relation to performance in updating the public on the progress of their enquiry, from 50% to 61.6%

Similar positive results with respect to people feeling safe after dark rising from 36.4% last year to 44.1% for the current equivalent period.

Public Perception* Improvement of 8.4 percentage points in the proportion of people who thought crime in the neighbourhood had improved or remained the same, from 59.5% recorded last year to 67.9% • Drop in the proportion of people feeling safe after dark, from 49.1% to 39.1% (38.1% last month) • Similar scenario with respect to concern about becoming a victim of crime, increasing from 48.2% to 61.4%. •

Targeted Community Activity Inspector Stuart Holmes said: “ALL section activity has progressed in accordance with previous updates, in terms of all the policing initiatives and proactive style, namely Operations Kerb, Dry-Up, Centresafe, Stobswell Action Plan,

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

16


Policing Dundee: Community Summaries ~ April - January 2012 Targeted Community Activity

Standards of Service • Decrease in proportion of people who stated they

Inspector Graham Young said: "The most recent results for the section were very encouraging, particularly regarding crimes of dishonesty. Not only did we reduce the level of crime, we also achieved an increase in the detection rates. These improvements were attributable to high profile policing and concentrating our resources in the relevant areas.

had received an update on the progress of their enquiry from 68.9% recorded last year to 56.1% (last month 55.4%). • Decrease in overall customer satisfaction with the service provided by the police, from 86.2% recorded last year to 76.3%. Public Perception* • Improvement in the proportion of people who

thought crime in the neighbourhood had decreased or remained the same, from 61.6% recorded last year to 71.2%.

I acknowledge that there was an increase in violent crime. However, I have put measures in place to address this issue. These include dedicated operations and greater use of our mobile Close Circuit Television (CCTV) van.

Targeted Community Activity Sergeant Paul McCord said:

Improvements in the overall standards of service were evidenced and I would like to see this trend continue. I have recently introduced mobile surgeries, which provide the public with another means of communicating with my officers. These surgeries have proved to be a great success in the past and are an ideal opportunity for communities to share information and raise concerns.

"The 13.8% reduction in crime overall at the end of January this year meant that we had 262 fewer victims of crime in our community this year when compared to the same period in 2011. This was testimony to the positive engagement officers concentrated upon by providing focused and effective patrols in areas where they could make most difference. One area where we will be looking to continue this approach is Violent Crime where the statistics buck the trend and where we need to do better. We shall be targeting specific areas at key times, providing high visibility patrols and targeting individuals engaging in such activities, through pro-active stop and search tactics in order to disrupt them and with a view to decreasing such violent incidents in the area.

Public perception results reflected an increase in the number of people who felt that crime has improved in their area, however I am concerned at the drop in percentage of those who felt safe after dark in their relevant community. I would invite all members of the community to share their concerns by speaking directly to my staff through the many different contact methods available".

SECTION 3: DOWNFIELD AND HILLTOWN

We also listen to the needs of our community and an area where they continue to ask us to concentrate on is the irresponsible and reckless driving on our roads. As a result, we shall be carrying out a number of speed checks in the area with a view to educating and enforcing the local road users, and ultimately making the roads safer.

Main areas of public concern: dangerous/ careless driving and drug dealing/drug abuse Crime Overall reduction of 13.8% in Groups 1-4 crime (262 crimes). • Reduction of 24.3% in vandalism (158 crimes). • Reduction of 16.4% in domestic housebreaking (23 crimes). •

Overall, our officers performed very well and their efforts had a positive impact on reducing crime. However, we certainly need to improve on keeping our customers informed and we will endeavour to ensure that whenever a member of the public comes into contact with an officer they are provided the officer’s name and contact details and kept regularly updated on the progress of the enquiry or complaint."

Detection rate • Highest detection rate in division for vandalism at

35.6%.

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents

17


Policing Dundee: Community Summaries ~ April - January 2012 SECTION 4: LONGHAUGH BROUGHTY FERRY

AND

Main areas of public concern: antisocial behaviour and dangerous/careless driving Crime • Reduction in Groups 1-4 crime of 28.8% (598

crimes). • Biggest reduction in Division in violent crime

(25%, 19 crimes). • Biggest reduction in Division in crimes of dishon-

esty of 31.4% (370 crimes) set against an improved detection rate from 40.7% to 46.7%. • Reduction in vandalism of 25.5% (187 crimes). • Reduction in domestic housebreaking of 48.0% (84 crimes). Detection rate • Best detection rate for domestic HB across Divi-

sion, significant improvement from 18.9% to 46.2%. Standards of Service • A slight improvement from 50% last month to

52.1% this month in the proportion of people who stated they had received an update on the progress of their enquiry. • Decrease of 5.0 percentage points in satisfaction with the overall customer experience, from 83.1% recorded last year to 78.1%. •

Public Perception* • Substantial improvement in the proportion of peo-

ple who thought crime in the neighbourhood had decreased or remained the same, from 68% recorded last year to 82.5%, the best result across the Division • Similar improvement in people feeling safe after dark, from 52.8% to 61.6%, the best result across the Division • Conversely, concern about becoming a victim of crime rose from 35.7% to 47.5%, but was still the best result across the Division

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents

18


POLICING DUNDEE: Crime in more detail CRIME UPDATE PERIOD APRIL to JANUARY CRIME CLASSIFICATION

2010/2011 Made known

2011/2012

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

GROUP 1 Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others

0 20 0 111 83 18 4 13 5 1

0 19 0 82 46 19 4 13 5 0

95.0% 73.9% 55.4% 105.6% 100.0% 100.0% 100.0% 0.0%

2 30 0 108 59 27 6 4 1 3

2 27 0 85 35 30 4 3 1 3

100.0% 90.0% 78.7% 59.3% 111.1% 66.7% 75.0% 100.0% 100.0%

2 10 0 -3 -24 9 2 -9 -4 2

50.0% -2.7% -28.9% 50.0% 50.0% -69.2% -80.0% 200.0%

255

188

73.7%

240

190

79.2%

-15

-5.9%

22 19 75 1 0 48

21 19 38 1 0 27

95.5% 100.0% 50.7% 100.0% 56.3%

36 0 75 19 17 39

19 0 34 12 8 33

52.8% 45.3% 63.2% 47.1% 84.6%

14 -19 0 18 17 -9

63.6% -100.0% 0.0% 1800.0% -18.8%

165

106

64.2%

186

106

57.0%

21

12.7%

543 183 147 108 398 226 10 81 3185 146 26 17 245 53

128 56 48 36 65 88 10 48 1839 23 26 11 145 20

23.6% 30.6% 32.7% 33.3% 16.3% 38.9% 100.0% 59.3% 57.7% 15.8% 100.0% 64.7% 59.2% 37.7%

329 124 134 63 207 134 12 93 2701 126 24 5 175 46

111 18 33 14 50 61 12 71 1585 32 24 10 99 2

33.7% 14.5% 24.6% 22.2% 24.2% 45.5% 100.0% 76.3% 58.7% 25.4% 100.0% 200.0% 56.6% 4.3%

-214 -59 -13 -45 -191 -92 2 12 -484 -20 -2 -12 -70 -7

-39.4% -32.2% -8.8% -41.7% -48.0% -40.7% 20.0% 14.8% -15.2% -13.7% -7.7% -70.6% -28.6% -13.2%

5368

2543

47.4%

4173

2122

50.9%

-1195

-22.3%

112 2513 92

24 727 59

21.4% 28.9% 64.1%

65 1751 71

15 498 43

23.1% 28.4% 60.6%

-47 -762 -21

-42.0% -30.3% -22.8%

GROUP 4 - TOTAL

2717

810

29.8%

1887

556

29.5%

-830

-30.5%

SUB-TOTAL OF GROUPS 1 TO 4

8505

3647

42.9%

6486

2974

45.9%

-2019

-23.7%

84 0 114 26 1 368 192 147 814 25 53

83 0 114 22 4 354 177 147 807 23 50

98.8% 100.0% 84.6% 400.0% 96.2% 92.2% 100.0% 99.1% 92.0% 94.3%

49 4 110 61 2 357 157 150 877 30 66

49 4 111 60 2 349 148 149 878 33 61

100.0% 100.0% 100.9% 98.4% 100.0% 97.8% 94.3% 99.3% 100.1% 110.0% 92.4%

-35 4 -4 35 1 -11 -35 3 63 5 13

-41.7% -3.5% 134.6% 100.0% -3.0% -18.2% 2.0% 7.7% 20.0% 24.5%

1824

1781

97.6%

1863

1844

99.0%

39

2.1%

10329

5428

52.6%

8349

4818

57.7%

-1980

-19.2%

GROUP 1 - TOTAL

GROUP 2 Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 3 Housebreaking ~ domestic dwelling Housebreaking ~ domestic non-dwelling Housebreaking ~ commercial Theft, attempt theft from locked premises/property Theft, attempt theft from locked motor vehicle Theft, attempted theft of a motor vehicle Convicted thief in poss.of tools etc. w.i. to steal In building with intent to steal Theft Theft from motor vehicle Reset Embezzlement Fraud Others GROUP 3 - TOTAL

GROUP 4 Fireraising Malicious Damage/Vandalism Others

GROUP 5 Public mischief & wasting police time Escape or rescue from police custody or prison Resisting arrest or obstructing police officer General attempts to pervert the course of justice Sex Offenders' register offences Bail - Fail to keep conditions Possession of offensive weapons Drugs - supply, with intent to supply etc Drugs - personal possession Drugs - manufacture etc Others GROUP 5 - TOTAL

TOTAL OF GROUPS 1 TO 5

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

19


KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD APRIL - JANUARY 2012 SECTION 1 Forfar and Kirriemuir

POLICING ANGUS

SECTION 2 Montrose and Brechin

SECTION 3

SECTION 4

Arbroath

Carnoustie

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2664

3120

-14.6%

768

929

-17.3%

600

838

-28.4%

983

1061

-7.4%

313

292

7.2%

- Detection rate

44.4%

51.5%

-7.1

38.3%

48.5%

-10.2

47.2%

56.0%

-8.8

49.7%

52.2%

-2.5

37.1%

45.5%

-8.4

89

82

8.5%

18

22

-18.2%

13

21

-38.1%

45

27

66.7%

13

12

8.3%

- Detection rate

83.1%

93.9%

-10.8

66.7%

86.4%

-19.7

100.0%

95.2%

4.8

88.9%

96.3%

-7.4

69.2%

100.0%

-30.8

Indecency (G2)

98

97

1.0%

21

25

-16.0%

18

30

-40.0%

48

22

118.2%

11

20

-45.0%

- Detection rate

69.4%

89.7%

-20.3

81.0%

56.0%

25

88.9%

90.0%

-1.1

60.4%

127.3%

-66.9

54.5%

90.0%

-35.5

Dishonesty (G3)

1463

1801

-18.8%

455

597

-23.8%

331

427

-22.5%

539

647

-16.7%

138

130

6.2%

- Detection rate

48.7%

54.9%

-6.2

41.8%

51.9%

-10.1

52.6%

56.9%

-4.3

57.0%

58.1%

-1.1

29.7%

46.2%

-16.5

Mal Mischief, vandalism (G4)

1014

1140

-11.1%

274

285

-3.9%

238

360

-33.9%

351

365

-3.8%

151

130

16.2%

- Detection rate

32.3%

39.8%

-7.5

27.4%

37.9%

-10.5

33.6%

49.7%

-16.1

32.2%

34.0%

-1.8

39.7%

33.1%

6.6

10

5

100.0%

2

3

-33.3%

1

0

***

5

2

150.0%

2

0

***

80.0%

80.0%

0

50.0%

66.7%

-16.7

100.0%

0.0%

100

0

50.0%

0.0%

50

968

1068

-9.4%

264

267

-1.1%

217

346

-37.3%

337

335

0.6%

150

120

25.0%

30.8%

38.3%

-7.5

26.1%

37.5%

-11.4

30.4%

49.1%

-18.7

30.8%

30.7%

0.1

39.3%

30.0%

9.3

82

86

-4.7%

36

31

16.1%

21

24

-12.5%

18

27

-33.3%

7

4

75.0%

35.4%

51.2%

-15.8

33.3%

51.6%

-18.3

33.3%

50.0%

-17

44.4%

55.6%

-11.2

28.6%

25.0%

3.6

Violent Crime (G1)

20

Robbery - Detection rate Vandalism - Detection rate Domestic Housebreaking - Detection rate

100.0% 100.0%

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

POLICING ANGUS

2011-12 Result

Groups 1-4

CRIME


KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD - STANDARDS OF SERVICE - APRIL - JANUARY 2012 SECTION 3 Arbroath

SECTION 4 Carnoustie

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

% / pp Change

Response Rate

2010-11 Result

21

First Contact % of respondents provided with the name of the person dealing with their enquiry Updating the Public % of customers who received an update on the progress of their enquiry Customer Experience Overall satisfaction rating of the service provided by Tayside Police

2011-12 Result

First Contact Overall satisfaction rating for service provided at first contact

2011-12 Target

Customer Satisfaction

SECTION 2 Montrose and Brechin

91.5%

92.4% 92.6%

-0.2

93.1% 89.5%

3.6

91.5% 90.9%

0.6

91.4% 94.0%

-2.6

93.7% 100.0%

-6.3

80.0%

84.4% 79.5%

4.9

89.7% 78.7%

11.0

93.8% 76.9%

16.9

76.1% 81.0%

-4.9

80.0% 81.5%

-1.5

65.0%

61.2% 58.2%

3.0

60.8% 57.1%

3.7

49.2% 60.0%

-10.8

68.8% 56.3%

12.5

68.2% 62.9%

5.3

85.0%

83.6% 82.8%

0.8

78.2% 82.7%

-4.5

80.0% 80.0%

0.0

90.5% 82.1%

8.4

84.7% 90.5%

-5.8

267/840 (31.8%)

60/208 (28.9%)

78/215 (36.3%)

76/291 (26.1%)

Caution should be exercised when interpreting the results at sectional level due to the small sub-sample sizes. First Contact - Reduction in satisfaction with service at first contact from 92.6% to 92.4% - Improvement in identifying the person dealing with the enquiry from 79.5% to 84.4%. This result well exceeds the force target set at 80.0% Updating the Public - Improvement in updating the public from 58.2% to 61.2% Customer Experience - Improvement in overall customer experience from 82.8% to 83.6%

53/126 (42.1%)

Policing Angus: Standards of Service ~ Apr 2011 - January 2012

SECTION 1 Forfar and Kirriemuir

POLICING ANGUS


DIVISIONAL SCORECARD - PUBLIC PERCEPTION - APRIL - JANUARY 2012 SECTION 2 Montrose and Brechin

SECTION 3 Arbroath

SECTION 4 Carnoustie

2011-12 Result

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

Crime in neighbourhood % of residents who thought that the crime rate in their neighbourhood had remained the same or improved over the past year

72.3%

74.8%

-2.5

74.4%

68.1%

6.3

72.9%

80.0%

-7.1

63.2%

66.7%

-3.5

78.2%

89.2%

-11.0

Feelings of safety after dark % of residents who felt safe walking alone in their neighbourhood after dark

67.1%

64.7%

2.4

58.9%

69.6%

-10.7

67.8%

52.7%

15.1

58.6%

60.0%

-1.4

78.5%

76.1%

2.4

Concerns at becoming a victim of crime % of residents concerned at becoming a victim of crime in their neighbourhood

33.3%

33.2%

0.1

31.3%

27.0%

4.3

20.0%

33.3%

-13.3

53.3%

47.2%

6.1

29.5%

20.5%

9.0

Public Perception

22

Issues that cause most concern in neighbourhoods *Other includes: Litter, Dog Fouling, Fly tipping etc

Response Rate

Dangerous/careless driving Antisocial behaviour Drug dealing/drug abuse Other* Vandalism/graffiti Alcohol related crime Housebreaking Cause no concern: Assault Robbery Motor vehicle crime 264/840 (31.4%)

Dangerous/careless driving Antisocial behaviour Drug dealing/drug abuse Vandalism/graffiti Housebreaking Other Alcohol related crime Cause no concern: Assault Robbery Motor vehicle crime

Dangerous/careless driving Antisocial behaviour Other Drug dealing/drug abuse Alcohol related crime Housebreaking Vandalism/graffiti Cause no concern: Assault Robbery Motor vehicle crime

Antisocial behavoiur Drug dealing/drug abuse Dangerous/careless driving Alcohol related crime Vandalism/graffiti Other Housebreaking Cause no concern: Assault Robbery Motor vehicle crime

Dangerous/careless driving Antisocial behaviour Other Housebreaking Drug dealing/drug abuse Alcohol related crime Vandalism/graffiti Cause no concern: Assault Robbery Motor vehicle crime

58/200 (29.0%)

62/199 (31.2%)

63/227 (27.8%)

81/214 (37.9%)

Policing Angus: Public Perception ~ Apr 2011 - January 2012

SECTION 1 Forfar and Kirriemuir

POLICING ANGUS


Policing Angus: Community Summaries ~ April 2011 - January 2012 provements in most areas of public contact and service provision. It is, however, still work in progress to achieve all the targets. Increased use of conventional media, such as the local newspapers will hopefully be supplemented by the Community Officers’ use of social media beginning in April. In Forfar and Kirriemuir, the local papers run a Police Diary of our activities. I have spoken to the journalist involved with a view to improving our profile by publishing personal accounts of officers’ daily business to capitalise upon the interest in Police after the recent “Coppers” exposure of Tayside Police.

SECTION 1: FORFAR AND KIRRIEMUIR Main areas of public concern: dangerous/ careless driving and antisocial behaviour Crime • Overall reduction of 17.3% in Groups 1-4 crime (161crimes) • Biggest reduction in Division in crimes of dishonesty of 23.8% (142 crimes) Detection rate • Detection rate for overall crime down by 10.2 per-

Public perception has remained largely unchanged although of those surveyed there was an increase in people who thought that crime in their neighbourhood had gone up, the reality being that it has actually gone down. We will aim to improve communicating this positive message and every interaction with our communities will highlight this point. The Public Consultation form that Community Officers use at meetings, is used to present positive messages which highlight reductions in crime demonstrating that Angus remains a safe place in which to live, work in or visit.”

centage points, down from 48.5% last year to 38.3%. • Detection rate for vandalism down by 11.4 percentage points from 37.5% last year to 26.1% this year against a similar level of recorded crime. Standards of Service Improvement in the proportion of people who stated they had received an update on the progress of their enquiry, from 57.1% recorded last year to 60.8%

Public Perception* Improvement in the proportion of people who thought crime in the neighbourhood had improved or remained the same, from 68.1% recorded last year to 74.4% • Drop in the proportion of people feeling safe after dark, from 69.6% to 58.9%. • Increase in the proportion of people concerned about becoming a victim of crime , from 27% to 31.3%. •

SECTION 2: MONTROSE AND BRECHIN Main areas of public concern: dangerous/ careless driving and antisocial behaviour Crime Biggest reduction in division in Groups 1-4 crime (28.4%, 238 crimes). • Reduction in crimes of dishonesty of 22.5% (96 crimes. • Biggest reduction in division in vandalism of 37.3% (129 crimes). •

Targeted Community Activity Inspector Ally Robertson said: “Overall crime, particularly crimes of dishonesty, continues to fall month by month which is encouraging. There has been a slight increase in the number of break–ins to commercial premises but most were detected. Analysis indicated that one crime series was the responsibility of a known active criminal. The Section worked hard exploiting every opportunity to focus resources and attention in order to bring this individual to the attention of the courts. The community were informed through local media of these efforts and reassured.

Detection rate 100% detection rate for violent crime. Dip in detection rate for overall crime, from 56% to 47.2%. • Dip in detection rate for vandalism from 49.1% to 30.4% • •

Standards of Service • Substantial decrease in the proportion of people who stated they had received an update on the progress of their enquiry from 60% recorded last year to 49.2%.

With respect to public feedback, there were im(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

23


Policing Angus: Community Summaries ~ April 2011 - January 2012 Public Perception* • Improvement in people feeling safe after dark, from 52.7% to 67.8%. • Reduction in the proportion of people who were concerned about becoming a victim of crime, from 33.3% to 20%, the best result across the Division.

Standards of Service • Best result across the Division, showing a further improvement in the proportion of people who stated they had received an update on the progress of their enquiry, increasing from 56.3% last year to 68.8%. • Improvement in overall satisfaction with the service provided by the police, rising from 82.1% recorded last year to 90.5%. Both results exceeding target.

Targeted Community Activitiy Inspector Mark McInally said: “The Section officers continue to commit to high profile activity and policing style with the dividend being the continued low crime results. The officers accept this style of policing as ‘the norm’ which is obviously benefiting the community in which they work. Vandalism detection is still an area that requires continued effort.

Public Perception* • Increased concern about becoming a victim of crime, rising from 47.2% recorded last year to 53.3%, with drug dealing and antisocial behaviour being the main concerns.

With respect to public feedback, the public continue to see a generally high standard of service being provided by the section officers. All officers are aware of the requirement to update all people reporting incidents to the police and are working hard to ensure that happens.

Sergeant Mike Herd said: “Overall crime in Arbroath continued to fall and once again we had the best detection rates across the Division. These results were, however, blighted by the marked increase in violent crime. Robust action is being taken in order to combat this, including carrying out proactive searches for weapons and drugs, greater supervision of licensed premises ensuring staff are aware of their responsibilities etc. as well as providing a highly visible presence to act as a deterrent for violent behaviour.

Targeted Community Activity

The local community continue to benefit from their local officers’ policing style. The officers are being reminded that engaging with the community is a priority and it should be undertaken at every opportunity.”

With respect to public feedback, the overall level of satisfaction in the service provided by our officers remained at a very high level. Unfortunately our ability to update the people who are reporting incidents to us is not nearly so high. Although the results in Arbroath are the best across the Division and evidenced continued improvement there is still room for an increase in these figures. Efforts will continue to make improvements in this area by ensuring that we are providing regular updates.

SECTION 3: ARBROATH Main areas of public concern: drug dealing/drug abuse and antisocial behaviour Crime • Overall reduction of 7.4% in Groups 1-4 crime (78 crimes). • Increase in violent crime, from 27 recorded last year to 45 for the current year to date. • Reduction in crimes of dishonesty of 16.7% (108 crimes).

Although Crime levels fell and detection rates increased it was disheartening that the people of Arbroath were not reassured by these figures and, in many cases, their view is that the opposite is true. As a consequence, every opportunity to engage with the public will be taken in order to heighten their awareness. Officers will also increase the number of high profile patrols so as to give a more visible presence which will, in turn, provide public reassurance particularly with regard to antisocial behaviour, drug dealing and abuse which are the main areas of concern for the residents of Arbroath.”

Detection rate • Best detection rate across the Division for Groups

1-4 at 49.7%. • Best detection rate across the Division for crimes

of dishonesty at 57%. • Best detection rate across the Division for housebreaking at 44.4%.

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

24


Policing Angus: Community Summaries ~ April 2011 - January 2012 Crimes of indecency have decreased almost 50% which is an excellent result and must make the public feel a lot safer.

SECTION 4: CARNOUSTIE Main areas of public concern: dangerous/ careless driving and antisocial behaviour

With respect to feedback from the public, there has been an improvement in the number of people receiving updates from officers regarding their crimes but this can still be improved as it is important in increasing the public perception in the area. We have also improved the public’s view in relation to the service we provide to the public from last month’s survey.

Crime • Only Section to show increase in Groups 1-4 crimes (7.2% - an improvement on the 7.7% recorded last month, 21 crimes). • Crimes of indecency decreased from 20 recorded last year to 11 for this year. • Increase in vandalism of 25% (30 crimes) but an improvement on 32.7% increase last month.

The public perception that Carnoustie and Monifieth are safe places to live is again the highest across the Division and we will carry out the good work to ensure this continues.

Detection rate Fall in detection rate for Groups 1-4, from 45.5% to 37.1%. • Best detection rate across Division for vandalism at 39.3%, an improvement of 9.3 percentage points over last year. •

The main problems highlighted that cause our neighbourhoods the most concern are dangerous driving, anti-social behaviour and housebreaking and action plans are in place to address these issues.”

Standards of Service • 5.3 percentage point improvement on the number of customers who received an update on their enquiry, from 62.9% last year to 68.2%, exceeding the divisional target of 65%. • Decrease in overall satisfaction with the service provided by the police, from 90.5% to 84.7% but an improvement on last month’s 81.4%.

COMMUNITY SAFETY Targeted Community Activity Inspector Kenny Hart said: “In general terms, lower levels of crime have been recorded in Angus and, in particular, in crimes of dishonesty. Although encouraged by this we seek to further support front line officers in areas of crime prevention and reduction, through advice or initiatives, as well as by direct intervention and assistance with issues such as antisocial behaviour and related crime. The Community Safety Unit will continue to examine trends and intelligence wholly to support operational staff but moreover to ensure that our communities are updated so as to impact positively on the public perception of crime. In addition, the effective deployment of the Community Impact Team provides sections with support to deal with crime that is affecting their area. The Team is highly versatile and available for deployment at times when they can have the greatest impact whether in uniform or covert.

Public Perception* • Best result across Division for people who thought crime in the neighbourhood had decreased or remained the same despite the fall from 89.2% last year to 78.2% this year. • Best result across Division for proportion of people feeling safe after dark, 78.5%. • Concern about becoming a victim of crime has increased from 20.5% recorded last year to 29.5%. Targeted Community Activity Inspector Fiona Jarrett said: “There was a improvement in the rate of increase in crimes of theft and dishonesties in the area but the detection rates for these crimes has fallen and all efforts will be made to address this issue. There was a slight increase in the amount of vandalisms in the area but our detection rates have greatly improved. This is due to extra community patrols and officers being more visible on the street.

Community Officers in Eastern Division have a range of abilities that assist their colleagues in terms of crime reduction by carrying out crime prevention reviews and making referrals to partners such as

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

25


Policing Angus: Community Summaries ~ April 2011 - January 2012 ‘Safe as Houses‘ (Angus Care and Repair). Through community engagement they raise awareness of local crime trends and provide advice and assistance to members of the public and private and retail premises.

which to live. It is also clear from the results shown under Standards of Service and Public Perception that the residents of Angus feel that they are living in a safer community. This is clearly a team effort and the people of Angus have played their part in reducing the number of victims of crime in the area. As the Detective Inspector in charge of the Public Protection Unit I am encouraged by these results and will continue to focus resources to further reduce crime and bring offenders before the courts.”

With respect to public feedback, we seek to ensure that our communities receive the highest standard of service they deserve as well as to ensure that they are kept fully updated. The ‘Repeat Caller’ initiative identifies individuals in Angus who have contacted the police on a number of occasions to report issues that cause them upset or concern. The initiative looks to ensure that these people receive the highest standard of service from local officers in terms of dealing with their issues appropriately or indeed signposting them to the correct agency.

DIVISIONAL SUPPORT Targeted Community Activity

The policing style in the division has greatly enhanced the local standards of service to our communities. Heightened police visibility and true engagement with the public bodes well for the force and will undoubtedly achieve our objectives in this area as well as reductions in crime and increased public confidence.

Inspector Peter McLennan said: “Crime linked with planned events in Angus remained low. As the Summer events season approaches we will continue to work with our partner agencies and event organisers to ensure we help in facilitating a safe and crime-free environment for everyone attending each event.

I have been delighted to see that public perception of the force has improved in recent months. The Community Safety Unit will continue to ensure that through use of our Public Consultation form local communities are updated with local trends and positive messages. Community Officers in Eastern Division will continue to play their part in this important area by engaging with local communities and key individuals to identify local areas of concern and to impact positively thereafter so as to ensure that local perception is confident in the services we provide.”

Events provide an excellent opportunity to engage with our communities and visitors to Angus. Officers take every opportunity to facilitate the enjoyment of the public at the events while minimising disruption to those living in or travelling through the area.

PUBLIC PROTECTION UNIT

We adopt a high profile policing style encouraging officers to be as approachable as possible. The results of this are reflected by the positive way in which officers are received by the public. Community Officers are utilised whenever possible at events within their area so the public get to know their local officers and the officers are in a position to know their community.”

Targeted Community Activity

ROADS POLICING UNIT

Inspector Ally Waghorn said: “Performance in relation to Group 1 to 4 crimes showed a reduction in our detection rate when compared to the same time last year. Whilst I am disappointed with this performance, I am pleased by the overall reduction in reported crime. This clearly shows clear evidence that our current strategy is working and we are making Angus a safer place in

Targeted Community Activity Sergeant Craig McBean said: “The Roads Policing Unit (RPU) continued to impact on road safety/casualty reduction by ensuring that mobile phone, seat belt and speeding offences were given a high priority.

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

26


Policing Angus: Community Summaries ~ April 2011 - January 2012 The Division actively participated in all National Initiatives/Days of Action as well as conducting high profile Automatic Number Plate Recognition (ANPR) activity involving not only RPU officers but also Divisional officers and outside agencies. Officers throughout Angus continue to maximise the use of Anti-Social behaviour (ASBO) legislation to deal with offenders who use their vehicles in an appropriate and anti-social manner. This resulted in numerous warnings and seizures of vehicles thus reducing the anti-social use of our roads and having a positive impact upon the communities of Angus. Angus Roads Policing Division will continue in the same vein in the coming months participating in National campaigns relating to speeding and inappropriate driving and carrying out local initiatives.

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

27


POLICING ANGUS: Crime in more detail PERIOD APRIL to JANUARY CRIME CLASSIFICATION

2010/2011 Made known

2011/2012

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

GROUP 1 Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others

0 5 0 54 5 15 1 1 1 0

0 5 0 50 4 16 1 1 0 0

100.0% 92.6% 80.0% 106.7% 100.0% 100.0% 0.0% -

3 8 0 45 10 16 0 3 4 0

2 8 0 35 8 16 0 3 2 0

66.7% 100.0% 77.8% 80.0% 100.0% 100.0% 50.0% -

3 3 0 -9 5 1 -1 2 3 0

60.0% -16.7% 100.0% 6.7% -100.0% 200.0% 300.0% -

82

77

93.9%

89

74

83.1%

7

8.5%

0 1 51 4 1 40

0 0 39 4 1 43

0.0% 76.5% 100.0% 100.0% 107.5%

14 1 65 7 8 3

11 0 45 5 5 2

78.6% 0.0% 69.2% 71.4% 62.5% 66.7%

14 0 14 3 7 -37

0.0% 27.5% 75.0% 700.0% -92.5%

97

87

89.7%

98

68

69.4%

1

1.0%

86 64 83 52 28 64 1 37 1196 63 6 10 101 10

44 25 25 16 10 36 1 24 680 22 6 8 80 12

51.2% 39.1% 30.1% 30.8% 35.7% 56.3% 100.0% 64.9% 56.9% 34.9% 100.0% 80.0% 79.2% 120.0%

82 39 72 30 32 43 0 27 992 54 3 3 82 11

29 6 15 11 4 27 0 22 538 14 3 3 37 3

35.4% 15.4% 20.8% 36.7% 12.5% 62.8% 81.5% 54.2% 25.9% 100.0% 100.0% 45.1% 27.3%

1801

989

54.9%

1470

712

48.4%

-331

-18.4%

35 1068 37

15 409 30

42.9% 38.3% 81.1%

23 968 23

9 298 21

39.1% 30.8% 91.3%

-12 -100 -14

-34.3% -9.4% -37.8%

GROUP 4 - TOTAL

1140

454

39.8%

1014

328

32.3%

-126

-11.1%

SUB-TOTAL OF GROUPS 1 TO 4

3120

1607

51.5%

2671

1182

44.3%

-449

-14.4%

33 6 71 16 0 165 60 86 314 4 17

33 6 71 15 0 164 59 87 313 4 17

100.0% 100.0% 100.0% 93.8% 99.4% 98.3% 101.2% 99.7% 100.0% 100.0%

17 2 78 8 1 152 42 31 254 9 13

18 2 78 8 1 151 41 32 257 8 11

105.9% 100.0% 100.0% 100.0% 100.0% 99.3% 97.6% 103.2% 101.2% 88.9% 84.6%

-16 -4 7 -8 1 -13 -18 -55 -60 5 -4

-48.5% -66.7% 9.9% -50.0% -7.9% -30.0% -64.0% -19.1% 125.0% -23.5%

772

769

99.6%

607

607

100.0%

-165

-21.4%

3892

2376

61.0%

3278

1789

54.6%

-614

-15.8%

GROUP 1 - TOTAL

GROUP 2 Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 3 Housebreaking ~ domestic dwelling Housebreaking ~ domestic non-dwelling Housebreaking ~ commercial Theft, attempt theft from locked premises/property Theft, attempt theft from locked motor vehicle Theft, attempted theft of a motor vehicle Convicted thief in poss.of tools etc. w.i. to steal In building with intent to steal Theft Theft from motor vehicle Reset Embezzlement Fraud Others GROUP 3 - TOTAL

-4 -4.7% -25 -39.1% -11 -13.3% -22 -42.3% 4 14.3% -21 -32.8% -1 -100.0% -10 -27.0% -204 -17.1% -9 -14.3% -3 -50.0% -7 -70.0% -19 -18.8% 1 10.0%

GROUP 4 Fireraising Malicious Damage/Vandalism Others

GROUP 5 Public mischief & wasting police time Escape or rescue from police custody or prison Resisting arrest or obstructing police officer General attempts to pervert the course of justice Sex Offenders' register offences Bail - Fail to keep conditions Possession of offensive weapons Drugs - supply, with intent to supply etc Drugs - personal possession Drugs - manufacture etc Others GROUP 5 - TOTAL

TOTAL OF GROUPS 1 TO 5

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

28


KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD APRIL - JANUARY 2012 POLICING PERTH & KINROSS

SECTION 3

SECTION 5

SECTION 6

Perth City

East Perthshire

South Perthshire

SECTION 7 North and West Perthshire

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

3337

3609

-7.5%

1895

1985

-4.5%

570

601

-5.2%

676

710

-4.8%

196

313

-37.4%

- Detection rate

50.1%

47.2%

2.9

55.4%

53.2%

2.2

45.6%

47.8%

-2.2

43.3%

35.4%

7.9

35.7%

34.3%

1.4

121

135

-10.4%

85

87

-2.3%

15

26

-42.3%

15

21

-28.6%

6

1

500.0%

- Detection rate

94.2%

98.5%

-4.3

95.3%

95.4%

-0.1

93.3%

107.7%

-14.4

86.7%

100.0%

-13.3

Indecency (G2)

84

72

16.7%

39

31

25.8%

25

22

13.6%

18

9

100.0%

2

10

-80.0%

- Detection rate

67.9%

72.2%

-4.3

61.5%

74.1%

-12.6

84.0%

63.6%

20.4

61.1%

77.8%

-16.7

50.0%

80.0%

-30

Dishonesty (G3)

2258

2375

-4.9%

1282

1340

-4.3%

351

350

0.3%

484

483

0.2%

141

202

-30.2%

- Detection rate

52.9%

48.1%

4.8

60.3%

57.7%

2.6

43.3%

44.9%

-1.6

46.1%

29.6%

16.5

32.6%

34.8%

-2.2

874

1027

-14.9%

489

527

-7.2%

179

203

-11.8%

159

197

-19.3%

47

100

-53.0%

35.4%

36.7%

-1.3

35.4%

34.1%

1.3

40.8%

43.3%

-2.5

28.9%

40.6%

-11.7

36.2%

29.0%

7.2

30

35

-14.3%

28

29

-3.4%

0

1

***

2

4

-50.0%

0

1

***

83.6%

94.3%

-10.67

85.7%

93.1%

-7.4

0.0%

100.0%

-100

50.0%

100.0%

-50

0.0%

100.0%

***

798

963

-17.1%

452

493

-8.3%

167

192

-13.0%

136

183

-25.7%

43

95

-54.7%

34.5%

34.8%

-0.3

33.8%

31.4%

2.4

40.1%

41.7%

-1.6

29.4%

39.9%

-10.5

34.9%

28.4%

6.5

134

133

0.8%

74

83

-10.8%

22

21

4.8%

30

21

42.9%

8

8

0.0%

35.8%

36.1%

-0.3

37.8%

43.4%

-5.6

40.9%

28.6%

12

33.3%

28.6%

4.7

12.5%

0.0%

12.5

Violent Crime (G1)

100.0% 100.0%

0

29 Mal Mischief, vandalism (G4) - Detection rate Robbery - Detection rate Vandalism - Detection rate Domestic Housebreaking - Detection rate

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

POLICING PERTH & KINROSS

2011-12 Result

Groups 1-4

CRIME


POLICING PERTH & KINROSS

SECTION 5 East Perthshire

SECTION 6 South Perthshire

SECTION 7 North & West Perthshire

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

Response Rate

% / pp Change

30

First Contact % of respondents provided with 80.0% the name of the person dealing with their enquiry Updating the Public % of customers who received 65.0% an update on the progress of their enquiry Customer Experience Overall satisfaction rating of the 85.0% service provided by Tayside Police

2010-11 Result

91.5%

2011-12 Result

First Contact Overall satisfaction rating for service provided at first contact

2011-12 Target

Customer Satisfaction

SECTION 3 Perth City

97.0% 91.7%

5.3

97.6% 88.9%

8.7

96.4% 96.8%

-0.4

95.1% 90.0%

5.1

100.0% 96.9%

3.1

88.2% 83.8%

4.4

88.5% 80.0%

8.5

90.6% 87.1%

3.5

87.3% 83.6%

3.7

84.6%

94.4%

-9.8

64.6% 63.9%

0.7

61.2% 62.7%

-1.5

68.8% 72.5%

-3.7

64.9% 63.9%

1.0

69.0%

48.0%

21.0

85.2% 81.1%

4.1

87.0% 77.3%

9.7

83.2% 83.9%

-0.7

84.2% 83.7%

0.5

84.2%

87.1%

-2.9

425/1080 (39.4%)

183/527 (34.7%)

87/231 (37.7%)

116/246 (47.2%)

39/76 (51.3%)

Caution should be exercised when interpreting the results at sectional level due to the small sub-sample sizes. First Contact - Improvement in satisfaction with service at first contact from 91.7% to 97.0%, the highest result across the force. This result well exceeds the force target set at 91.5% - Improvement in identifying the person dealing with the enquiry from 83.8% to 88.2%, the highest result across the force. This result again well exceeds the force target set at 80.0% Updating the Public - Improvement in updating the public from 63.9% to 64.6%, the highest result across the force. Customer Experience - Improvement in overall customer experience from 81.1% to 85.2%, the highest result across the force. This result exceeds the force target set at 85.0%

Policing Perth & Kinross: Standards of Service ~ Apr 2011 - January 2012

KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD - STANDARDS OF SERVICE - APRIL - JANUARY 2012


DIVISIONAL SCORECARD - PUBLIC PERCEPTION - APRIL - JANUARY 2012 SECTION 5 East Perthshire

SECTION 6 South Perthshire

SECTION 7 North & West Perthshire

2011-12 Result

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

Crime in neighbourhood % of residents who thought that the crime rate in their neighbourhood had remained the same or improved over the past year

71.2%

76.4%

-5.2

67.6%

66.2%

1.4

76.9%

80.8%

-3.9

68.7%

80.0%

-11.3

75.8%

79.2%

-3.4

Feelings of safety after dark % of residents who felt safe walking alone in their neighbourhood after dark

70.0%

68.6%

1.4

56.8%

45.4%

11.4

72.0%

74.6%

-2.6

77.3%

76.9%

0.4

77.2%

80.0%

-2.8

Concerns at becoming a victim of crime % of residents concerned at becoming a victim of crime in their neighbourhood

28.7%

27.3%

1.4

31.7%

42.3%

-10.6

34.1%

20.5%

13.6

27.7%

24.0%

3.7

10.8%

16.1%

-5.3

Public Perception

31

Issues that cause most concern in neighbourhoods *Other includes: Litter, Dog Fouling, Fly tipping etc

Response Rate

Antisocial behaviour Dangerous/careless driving Housebreaking Other* Alcohol related crime Drug dealing/drug abuse Vandalism/graffiti Motor vehicle crime Assault Cause no concern: Robbery 373/1080 (34.5%)

Antisocial behaviour Drug dealing/drug abuse Other Housebreaking Alcohol related crime Dangerous/careless driving Vandalism/graffiti Motor vehicle crime Assault Cause no concern: Robbery

Dangerous/careless driving Antisocial behaviour Housebreaking Alcohol related crime Vandalism/graffiti Other Drug dealing/drug abuse Assault Cause no concern: Robbery Motor vehicle crime

Antisocial behaviour Dangerous/careless driving Housebreaking Other Vandalism/graffiti Alcohol related crime Drug dealing/drug abuse Motor vehicle crime Cause no concern: Assault Robbery

Antisocial behaviour Dangerous/careless driving Other Vandalism/graffiti Housebreaking Alcohol related crime Drug dealing/drug abuse Cause no concern: Assault Robbery Motor vehicle crime

105/330 (31.8%)

96/281 (34.2%)

135/353 (38.2%)

37/116 (31.9%)

Policing Perth & Kinross: Public Perception ~ April - January 2012

SECTION 3 Perth City

POLICING PERTH & KINROSS


Policing Perth & Kinross: Community Summaries ~ April - January 2012 points and an almost 11 percentage point reduction in those concerned about becoming a victim of crime.

SECTION 3: PERTH CITY Main areas of public concern: antisocial behaviour and drug dealing/drug abuse

The success of these activities will continue and be developed to include new issues should they emerge.”

Crime • Reduction in Groups 1-4 crime (4.5%, 90 crimes). • Reduction of 8.3% in vandalism (41 crimes).

SECTION 5: EAST PERTHSHIRE Detection rate • Best detection rate across the Division for Groups 1-4 at 55.4%. • Best detection rate across the division for crimes of dishonesty at 60.3%.

Main areas of public concern: dangerous/ careless driving and antisocial behaviour Crime • Reduction of 5.2% in Groups 1-4 crime (31 crimes) • Reduction in violent crime, 26 recorded last year, down to 15. • No robberies recorded since the beginning of the year.

Standards of Service • Substantial improvement in overall customer satisfaction from 77.3% to 87% - 2 percentage points above the divisional target. Public Perception* An 11.4 percentage point improvement in people feeling safe after dark, from 45.4% to 56.8%. • Marked reduction in people concerned about becoming a victim of crime, from 42.3% to 31.7%.

Detection rate Continues to hold the best detection rate across the Division for vandalism at 40.1%. • Best detection rate across the Division for domestic housebreaking at 40.9%.

Targeted Community Activity Standards of Service • Above divisional target with respect to updating the public on the progress of their enquiry, 68.8% against a target of 65%, despite being lower than at the same time last year (72.5%)

Inspector Martin said: “A 4.5% decrease in crimes in the Groups 1-4 category coupled with an increase of 2.2 percentage points in the detection rate to 55.4%, highlights the dedication of officers and staff working towards a safer city in Perth. Perth City staff worked very hard to achieve the best detection rates in two crime categories.

Public Perception* • A reduction in the number of people who thought the crime rate in their neighbourhood had remained the same or improved over the past year from 80.8% to 76.9%, but still the highest result in the division. • A substantial increase in the proportion of people who were concerned about becoming a victim of crime, from 20.5% to 34.1%.

A pro-active approach to anti-social behaviour with special patrols targeting underage drinkers has clearly had an impact on those who may have been involved in anti-social behaviour. This approach has resulted in a drop of 8.3% in the number of reported vandalisms and an increase in the detection rate by 2.4 percentage points.

Targeted Community Activity Citizens of Perth city have noted their overall satisfaction as being 87% an improvement of 9.7 percentage points and best in division. The holding of ‘Street briefings’ and use of Social Media to assuage the potential fears of members of the public following a number of high profile incidents has assisted in giving an improvement in the percentage of people feeling safe after dark of over 11 percentage

Inspector Wayne Morrison said: “In East Perthshire, which covers Blairgowrie and Glenshee, Coupar Angus, Alyth and the Carse of Gowrie, crimes in Groups 1 to 4 have reduced by 5.2%. Notably there were no robberies reported over the preceding months and an overall reduction of over 42% in violent crime.

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

32


Policing Perth & Kinross: Community Summaries ~ April - January 2012 In terms of anti-social behaviour and crime, the hands-on pro-active approach has ensured the section retained the division’s best detection rate for Vandalisms. Other activity such as youth alcohol patrols and close partnership working with Community Wardens ensures the situation continues to improve.”

improved detection rates throughout the Section. Intervention by Sergeants to ensure victims of crime receive regular updates has resulted in the Section maintaining and improving upon our Standards of Service. Briefings highlight our aim to get it right first time and continuous improvement. The media are widely used in South Section to highlight our partnership working and 'good news' events. Street briefings in our communities along with social media have helped get our key messages across. We will continue take a pro-active approach to crime in the section and maintain the success of the past months.”

SECTION 6: SOUTH PERTHSHIRE Main areas of public concern: antisocial behaviour and dangerous/careless driving Crime • Reduction of 4.8% in Groups 1-4 crime (34 crimes). • Reduction of 25.7% in vandalism (47 crimes). • Increase in domestic housebreaking, up from 21 recorded last year to 30 for the current year.

SECTION 7: PERTHSHIRE

NORTH

AND

WEST

Main areas of public concern: antisocial behaviour and dangerous/careless driving

Detection rate • Improvement in detection rate for overall crime, up from 35.4% to 43.3%. • Crimes of dishonesty detection rate of 46.1%, a 16.5 percentage point improvement over the previous year.

Crime • Best result across Division for crime reduction 37.4% in Groups 1-4 crime (117 crimes). • Best result across the Division for reduction in crimes of dishonesty - 30.2% (61 crimes). • No robberies recorded since the beginning of the year. • Best result across the Division for reduction in vandalism - 54.7% (52 crimes).

Standards of Service • Just under target for people who stated they had received an update on the progress of their enquiry - 64.9% recorded against a target of 65%. Public Perception* Drop in the proportion of people who thought crime in the neighbourhood had decreased or remained the same, from 80% recorded last year to 68.7%. • Best result across the Division with respect to people feeling safe after dark, 77.3%.

Detection rate • Detection rate of 36.2% for Group 4 crime (malicious mischief, vandalism) an improvement of 7.2 percentage points over last year.

Standards of Service • Best result across the Division for providing the public with an update on the progress of their enquiry - 69%, a 21 percentage point improvement over last year (48%) and exceeding the target of 65%.

Targeted Community Activity Inspector Iain Ward said: “The entire Section has played an active part in recent focussed activity such as ‘After Dark’ and ‘Homesafe’. Diversion activities such as 'Street Sports for All' have been widely utilised to great effect resulting in a reduction in antisocial behaviour and associated vandalisms.

Public Perception* • Best result across the Division with respect to the proportion of people who were concerned about becoming a victim of crime, 10.8%, a further improvement on the 11.8% recorded last month.

There has been a real focus on local crime management by supervisors which has directly resulted in

Targeted Community Activity

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

33


Policing Perth & Kinross: Community Summaries ~ April - January 2012 Inspector Maggie Pettigrew said: “Our officers and staff in the North and West Perthshire area continue to work hard for the community achieving the best results across the division for Crime reduction in three areas including dishonesty and vandalism. Combining this with an improvement in the detection rate for vandalism of 6.5 percentage points shows the impact a community based policing strategy can have on an area in reducing antisocial behaviour and its consequences. Our officers and staff’s service to the public is confirmed in the survey results which show almost 76% of those asked thought crimes rates had improved or remained the same. The proportion of those people in the section surveyed who were concerned about becoming a victim of crime had also reduced from 16.1% at the end of January 2011 to 10.8% this year. North and West Perthshire officers will continue to pro-actively patrol the section and support the Community Policing model to get it right first time and every time.”

CRIME MANAGEMENT Inspector Dave Adamson said: “The excellent results published here are testament to the hard work carried out by all staff involved in policing Perth and Kinross. These can only be achieved by staff working closely with victims of crime, specialist departments, outside agencies and partners to carry out thorough investigations of crime. Regular review of crimes allows for analysis which is then used to direct investigation in the appropriate direction and pro-actively direct officers to patrol in areas where crime or anti-social behaviour has become an issue. In pro-actively targeting issues antisocial behaviour and crime can be reduced improving the feeling of safety for everyone. Perth and Kinross police officers and staff continue to use this tried and tested model in the community to great effect.”

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

34


POLICING PERTH & KINROSS: Crime in more detail PERIOD APRIL to JANUARY CRIME CLASSIFICATION

2010/2011 Made known

2011/2012

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

GROUP 1 Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others

0 17 0 57 35 11 1 7 6 1

0 17 0 57 33 12 1 6 6 1

100.0% 100.0% 94.3% 109.1% 100.0% 85.7% 100.0% 100.0%

4 27 0 34 30 21 0 1 4 0

4 27 0 32 25 21 0 1 4 0

100.0% 100.0% 94.1% 83.3% 100.0% 100.0% 100.0% -

4 10 58.8% 0 -23 -40.4% -5 -14.3% 10 90.9% -1 -100.0% -6 -85.7% -2 -33.3% -1 -100.0%

135

133

98.5%

121

114

94.2%

-14

-10.4%

0 2 42 0 0 28

0 1 30 0 0 21

50.0% 71.4% 75.0%

17 1 42 5 14 4

11 1 31 3 6 4

64.7% 100.0% 73.8% 60.0% 42.9% 100.0%

17 -1 0 5 14 -24

-50.0% 0.0% -85.7%

72

52

72.2%

83

56

67.5%

11

15.3%

133 53 185 71 123 99 2 70 1386 79 5 8 139 22

48 9 73 24 29 63 2 57 711 16 5 9 80 17

36.1% 17.0% 39.5% 33.8% 23.6% 63.6% 100.0% 81.4% 51.3% 20.3% 100.0% 112.5% 57.6% 77.3%

135 63 88 58 100 74 2 65 1358 94 16 6 160 33

48 17 51 21 39 41 2 48 740 47 16 6 108 9

35.6% 27.0% 58.0% 36.2% 39.0% 55.4% 100.0% 73.8% 54.5% 50.0% 100.0% 100.0% 67.5% 27.3%

2 10 -97 -13 -23 -25 0 -5 -28 15 11 -2 21 11

1.5% 18.9% -52.4% -18.3% -18.7% -25.3% 0.0% -7.1% -2.0% 19.0% 220.0% -25.0% 15.1% 50.0%

2375

1143

48.1%

2252

1193

53.0%

-123

-5.2%

29 963 35

14 335 28

48.3% 34.8% 80.0%

48 798 28

13 276 20

27.1% 34.6% 71.4%

19 -165 -7

65.5% -17.1% -20.0%

GROUP 4 - TOTAL

1027

377

36.7%

874

309

35.4%

-153

-14.9%

SUB-TOTAL OF GROUPS 1 TO 4

3609

1705

47.2%

3330

1672

50.2%

-279

-7.7%

47 2 106 11 0 197 78 110 532 9 10

48 2 105 12 0 196 72 109 538 10 10

102.1% 100.0% 99.1% 109.1% 99.5% 92.3% 99.1% 101.1% 111.1% 100.0%

18 4 67 27 0 165 66 56 726 16 16

17 4 68 26 0 164 65 55 725 17 13

94.4% 100.0% 101.5% 96.3% 99.4% 98.5% 98.2% 99.9% 106.3% 81.3%

-29 2 -39 16 0 -32 -12 -54 194 7 6

-61.7% 100.0% -36.8% 145.5% -16.2% -15.4% -49.1% 36.5% 77.8% 60.0%

GROUP 5 - TOTAL

1102

1102

100.0%

1161

1154

99.4%

59

5.4%

TOTAL OF GROUPS 1 TO 5

4711

2807

59.6%

4491

2826

62.9%

-220

-4.7%

GROUP 1 - TOTAL

GROUP 2 Rape Assault with intent to ravish Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 3 Housebreaking ~ domestic dwelling Housebreaking ~ domestic non-dwelling Housebreaking ~ commercial Theft, attempt theft from locked premises/property Theft, attempt theft from locked motor vehicle Theft, attempted theft of a motor vehicle Convicted thief in poss.of tools etc. w.i. to steal In building with intent to steal Theft Theft from motor vehicle Reset Embezzlement Fraud Others GROUP 3 - TOTAL

GROUP 4 Fireraising Malicious Damage/Vandalism Others

GROUP 5 Public mischief & wasting police time Escape or rescue from police custody or prison Resisting arrest or obstructing police officer General attempts to pervert the course of justice Sex Offenders' register offences Bail - Fail to keep conditions Possession of offensive weapons Drugs - supply, with intent to supply etc Drugs - personal possession Drugs - manufacture etc Others

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

35


36


DELIVERING LOCAL POLICING

B

uilding public confidence and trust is how Tayside Police aims to improve satisfaction with the quality of service provided to its communities. This is achieved through the effective delivery of policing services which meet the needs of local communities. It is about ease of access to services, giving the public a voice in order to influence how the force responds to issues that matter to them, delivering appropriate and robust interventions, working with partners, providing feedback to the public and keeping them informed of progress and improvement. The force uses performance indicators to gather information about performance, quality of service and public perception. These are illustrated below. Those marked with a tick also contribute to the following: The Scottish Policing Performance Framework ‘Scotland Performs’ - the National Government Framework (Single Outcome Agreements) The Force Control Strategy

INDICATORS 1.

PUBLIC PROTECTION

2.

SERIOUS AND ORGANISED CRIME

3.

COUNTER TERRORISM

4.

FIREARMS

5.

ANTISOCIAL BEHAVIOUR

6.

CRIME

7.

ROAD POLICING/SAFETY

8.

SERVICE RESPONSE

37


38


PUBLIC PROTECTION Tayside Police uses its crime recording system to manage information gathered by operational police officers in respect of all facets of the Public Protection portfolio, including Domestic Abuse, Child Protection and Vulnerable Adult Protection. Where substantive crimes are being investigated, reports will have relevant markers added to them which allows officers and staff from support functions and specialist teams to search and identify relevant records. Where no substantive crimes are being investigated, the system allows officers to file CONCERN reports which, as the title suggests, allows officers to record any anxiety they have regarding a situation they have either attended or witnessed during the course of their duties. These domestic, child and adult concern reports are, in due course, assessed by specialist departments and, where appropriate, information is shared with partner agencies under Information Sharing Protocols.

Domestic Abuse Tayside Police respond to many instances of a domestic nature throughout the course of a year. tic abuse incidents are recorded to ensure an appropriate response is initiated.

All domes-

By recording all incidents of domestic abuse, Tayside Police can, in the first instance, assess risk to those who are subjected to the abuse and the impact on any children involved. Secondly, they can put protective measures in place, and lastly, target repeat offenders. Domestic abuse is not a crime in itself and can be either one form of, or a combination of, non-criminal behaviour or criminal behaviour. Examples of non-criminal behaviour would be isolation, withholding money and psychological abuse etc which can have a substantial impact on a person’s health and well-being and that of their children. Examples of criminal behaviour would be assaults, vandalism, threatening or abusive behaviour, fire-raising etc. When domestic abuse is reported to the police we will work in partnership with specialist agencies including Barnardos, Women’s Aid and the Violence against Women partnerships to ensure that those at risk from abuse, and their families, are given appropriate support and advice which will enable them to make an informed decision about their future. In addition to working with our partners, when a crime has also been committed, Tayside Police will carry out a thorough investigation and, where there is a sufficiency of evidence, the perpetrator will be reported to the Procurator Fiscal. During the first four months of 2011/12 the number of Domestic Abuse incidents recorded each month was lower than the number recorded at the 2010-11 2011-12 same time last year. However this pattern Tayside ~ Dom estic Abuse Incidents was reversed during August and following 500 the summer months, the number of domes- 450 tic abuse incidents recorded each month 400 has been higher than last year. In the month 350 of January 2012 445 incidents were reported, 12% more than in the corresponding 300 month last year. Taking all months into 250 consideration, at the end of January the to- 200 tal of 3975 incidents was 3.5% higher than 150 the 3839 incidents reported at the end of 100 January 2011. 50

0 Apr

May

39

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar


PUBLIC PROTECTION Between April and the end of January 2012, Tayside Police dealt with 3975 domestic abuse incidents and 207 of these involved one or more substantiated crimes. In 57% of incidents where a crime had occurred the perpetrator was charged and a report was sent to the Procurator Fiscal. Victims stated that 38% of reported incidents resulting in a substantive crime were repeat episodes. Throughout the Tayside area there were almost 99 Domestic Abuse Incidents per 10,000 population. In 24% of incidents either the victim, the perpetrator or both were under the influence of alcohol at the time of the incident.

Tayside Police Force

Domestic Incidents

Incidents per 10,000 population

Incidents resulting in a substantive crim e

% of crim es w ith repeat victims

% incidents involving alcohol

Apr

322

8.00

194

31%

17%

May

369

9.17

202

39%

20%

Jun

335

8.32

174

41%

22%

Jul

413

10.26

218

36%

24%

Aug

436

10.83

221

35%

22%

Sep

401

9.96

213

35%

23%

Oct

418

10.38

228

43%

31%

Nov

382

9.49

189

35%

25%

Dec

454

11.28

221

41%

23%

207

44%

29%

Jan

445

11.05

Feb

0

0.00

Mar

0

0.00

Total

3975

98.73

0%

0%

0.00

0%

0%

2067

38%

24%

From April to December 2011 there were 450 crimes of violence recorded in Tayside of which 10% were recorded with a domestic marker.

Adult Concern Reports Throughout Tayside, between April and the end of January 2012 there were 2328 adult concern reports recorded. This equated to 56 per 10,000 population. The table below shows the divisional distribution with 560 recorded in Dundee, 939 in Angus and 829 in Perth & Kinross. The highest number recorded per 10,000 population was in Angus at 85.

ADULT CONCERN REPORTS

Dundee Concern Reports

Angus

No. per 10,000 population

Concern Reports

Perth & Kinross

No. per 10,000 population

Concern Reports

No. per 10,000 population

Apr

42

2.91

62

5.61

52

3.52

May

44

3.05

89

8.05

71

4.80

Jun

40

2.77

84

7.59

67

4.53

Jul

55

3.81

101

9.13

69

4.67

Aug

66

4.57

99

8.95

94

6.36

Sep

58

4.02

106

9.58

83

5.62

Oct

70

4.85

90

8.14

97

6.56

Nov

57

3.95

109

9.86

83

5.62

Dec

55

3.81

94

8.50

114

7.71

Jan

73

5.06

105

9.49

99

6.70

560

39

939

85

829

56

Feb Mar TOTAL

40


PUBLIC PROTECTION Crimes against Children Tayside Crim es against Children (per 10,000 population)

15

Perth & Kinross

24

Angus

25

Dundee 0

10

20

There were 850 crimes recorded throughout Tayside between April and the end of January 2012 where a child was recorded as the victim. However, this total does include crimes of theft where an item belonging to a child (most commonly a bicycle or a mobile phone) was stolen. The geographical distribution, per 10,000 population, is illustrated on the chart to the left with 25 such crimes in the Dundee area, 24 in Angus and 15 in Perth & Kinross.

30

Of great concern is the fact that in 12% of crimes against children (105) the offender was under the influence of alcohol, putting the child in question at risk. 31 such crimes were recorded in Dundee, 29 in Perth & Kinross whilst the total in Angus was 45. In 33 crimes across Tayside the child was also under the influence of alcohol. 12 crimes were recorded where the offender was under the influence of drugs and in 1 case the child had also been given drugs.

Child Concern Reports Throughout Tayside, between April and the end of December 2011 there were 7512 child concern reports recorded. This equated to 187 per 10,000 population. The table to the right shows the divisional distribution with 3809 recorded in Dundee, 1996 in Angus and 1707 in Perth & Kinross. The highest number recorded per 10,000 population was in Dundee at just over 264.

CHILD CONCERN REPORTS

Dundee Concern Reports

Angus

No. per 10,000 population

Concern Reports

Perth & Kinross

No. per 10,000 population

Concern Reports

No. per 10,000 population

Apr

361

25.02

172

15.55

139

9.40

May

395

27.37

210

18.99

181

12.25

Jun

383

26.54

202

18.26

182

12.31

Jul

395

27.37

190

17.18

162

10.96

Aug

414

28.69

218

19.71

156

10.55

Sep

409

28.34

242

21.88

176

11.91

Oct

359

24.88

189

17.09

194

13.13

Nov

344

23.84

177

16.00

187

12.65

Dec

356

24.67

187

16.91

159

10.76

Jan

393

27.23

209

18.90

171

11.57

3809

264

1996

180

1707

115

Feb Mar TOTAL

Source of information: Tayside Police Crime Recording System

41


PUBLIC PROTECTION Registered Sex Offenders The list of Registered Sex Offenders is broken down into the number of those in the community and the number of those in custody. Registered Sex Offenders in the community are those who have either completed their prison sentence and have been released into the community or are serving their sentence within the community. These people required to be monitored as registered sex offenders. Registered Sex Offenders in custody are those Tayside who are currently serving their sentence for the Registered Sex Offenders crime they committed. The length of time people spend on the sex offenders register will depend on 400 the sentence they received. The number of sex offenders at risk of doing serious harm to another 350 16 individual (should they commit another crime) is also broken down into those at very high risk, high 300 risk, medium risk, low risk or not assessed. 250

The chart shows that there were 405 registered Sex Offenders in Tayside as at the end of January 2012. Of these, 342 were living in the community and were mainly assessed as medium (142) or low risk (140) of causing serious harm to another individual. There were however 40 people who were considered a high risk and a further 2 who were considered a very high risk, should they re-offend. A larger number of very high risk offenders were in custody (14). In addition, there were 13 high risk offenders, 15 medium risk and 4 low risk offenders also in custody.

V. High Risk

High risk

Medium Risk

Low Risk

Not Assessed

143

200 150 141

100

39 3

15 5 15 15 16

RSOs in the Community

RSOs in Custody

50 0

each of Sex Offender Order

Registered Sex Offence Liaison Officer (SOLO) DeploymentsA Sexual Offence Liaison Officer (SOLO) is an officer who liaises with the victim of a serious sexual crime, provides them with appropriate information and support throughout the investigation.

Sexual Prevention Orders A Sexual Offences Prevention Order (SOPO) is an order that is made by the court and designed to protect the public from serious sexual harm. SOPOs are intended to protect the public from the risks posed by sex offenders by placing restrictions, or obligations on the sex offender’s behaviour. 32 Full SOPOs were in force as at the end of January 2012.

Crimes of Indecency This crime group (referred to as Group 2) involves sexual offences. Some of these crimes have been committed prior to the current reporting period although all offences are recorded at the time they are reported. This can mean that some of the data reported each month could contain historical crimes. In addition, as evidence is discovered during investigations multiple crimes can be detected. As such, the level of crime recorded each month is variable. Between April 2011 and the end of January 2012, in Dundee, 186 crimes were recorded and a detection rate of 57% was achieved. In Angus 98 crimes were recorded together with a detection rate of 69.4% and 83 crimes were recorded in Perth and Kinross where the detection rate was 67.5%. The figures for the whole of Tayside were 367 crimes recorded and 62.7% detected.

Failure to notify police/provide false information It is a requirement of the Sexual Offences Act 2003 that a Sex Offender must provide to the police, and keep updated, various personal details including change of address and holiday arrangements, if these involve leaving the United Kingdom. Failure to do so results in the person being changed with the offence of ’Failure to notify the police or provide false information’. Between April 2011 and January 2012, 3 people were charged with this offence. 42


PUBLIC PROTECTION Drugs Supply of Class A Drugs Tayside

2010-11 UCL (Av. +2SD) 3 Year Average

Class A Drugs Recorded 90

Class A 2011-12 LCL (Av. -2SD)

80 70 60 50 40 30 20 10 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Tayside The chart to the left shows the number of crimes involved in the supplying of Class A drugs. This can be actual supply of drugs, possession with intent to supply drugs, importing or manufacturing of drugs, but does not include the charge of possession (for personal use) of drugs. There were 135 crimes recorded to date throughout Tayside, 6.9% fewer than at the same time last year. Geographically, Angus and Perth and Kinross recorded lower levels compared with last year, but there was an increase of 40.4% in the Dundee area.

This is a volatile area on which to report. In some months there may appear to be very little activity and then there may be a large number of crimes reported at the one time. The nature of this area of business often involves many months of preparation, surveillance and coTayside ~ Class A Drugs as a proportion of operation with other forces, perhaps leading to a successall Drugs Offences ful operation where several perpetrators are charged with numerous offences. The results are not a reflection on divisional performance as these arrests are often as a result of a headquarters drugs operation carried out in conjunction with the pertinent division and are recorded to reflect the geographical area in which the perpetrators were apprehended.

Class A 2011-12 46% All Other Classes 2011-12 54%

As can be seen from the pie chart to the right, just under half of all supplying etc of drugs crimes involve Class A drugs.

7

Tayside Drug Related Deaths

2010-11

2011-12

Drugs Deaths There were 42 drug related deaths in Tayside from April 2011 to January 2012, an increase of 50% from the 28 recorded at the same time last year.

6 5

A higher proportion of deaths has been in evidence over the winter months with 6 recorded in October, December and January respectively.

4 3 2 1 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

43

Source of information: Tayside Police Management Information System


PUBLIC PROTECTION Alcohol Related Violent Crime 2010-11

Tayside

2011-12

Violent Crime includes crimes of Murder, Attempted Murder, Serious Assault, Robbery, Child Cruelty, Threats, Abduction etc. These crimes are all ‘Victim Based’ which means a crime is recorded for each victim of violent crime even if there are multiple victims involved in the same incident. The figures displayed in the graph include incidents where either the offender and/or the victim were under the influence of alcohol.

Alcohol Related Violent Crime 30 25 20 15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

18 violent crimes recorded during January 2012 have involved alcohol, bringing the cumulative total for 201112 to 217 crimes. This is an increase of 7.4% on the 217 recorded at the same time last year. In addition, there were 144 minor assaults recorded during January 2012 which involved alcohol (44.3% of all minor assaults). This brought the total to 1484 crimes recorded from April 2011 to January 2012, 18.3% less than the 1816 recorded (46% all of minor assaults) at the same time last year.

Racist and Other Hate Crime Tayside Racist & Other Hate Crimes 50

‘Racist Crime’ includes: any crime which has a racist element

Racist Crime 2011/12

Other Hate Crime 2011/12

Racist Crime 2010/11

Other Hate Crime 2010/11

45 40 35

‘Hate Crime’ includes: any crime which has occurred due to the victim being targeted because of their disability, or through a transphobic/transgender or a sectarian/religious nature.

30 25 20 15

As can be seen from the graph, there was a general decline in both racist and hate crime during 2011. However, the 30 Racist crimes recorded during January matched the July result and was the highest monthly total this year to date.

10 5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information: Tayside Police Management Information System

44


COUNTER TERRORISM UK Threat Levels The Home Office is responsible for announcing the UK threat level at any time and in advising the public when that level changes. There are five levels of threat: ♦

Critical ~ an attack is expected imminently

Severe ~ an attack is likely

Substantial ~ an attack is a strong possibility

Moderate ~ an attack is possible but not likely

Low ~ an attack is unlikely

On 11 July 2011 the Home Secretary announced that the Joint Terrorism Analysis Centre had changed the threat level from international terrorism from severe to substantial. That means there is a strong possibility of a terrorist attack. The current level remains at SUBSTANTIAL.

Tayside In Tayside Police, Special Branch constantly review threat assessments. In addition, Counter Terrorist Security Advisors continue to raise the level of awareness about terrorist related matters within the Force and partner agencies. Between April and the end of January 2012, 74 Counter Terrorism briefings were delivered across Tayside and a total of 729 non-police personnel were in attendance.

Source of information: The Home Office web-site Tayside Police Special Branch

45


GROUPS 1-4 RECORDED CRIME Policing Tayside

Tayside

2010-11 UCL (Av. +2SD) 3 Year Average

Groups 1-4 2400

2011-12 LCL (Av. -2SD) Forecast

2200 2000 1800 1600 1400 1200 1000 800 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Groups 1 to 4 includes: - Group 1 ~ Violence - Group 2 ~ Indecency - Group 3 ~ Dishonesty - Group 4 ~ Vandalism, Fire-raising etc.

The chart to the left illustrates that the level of crime each month this year has been much lower than the previous year. In recent months crime has fallen month-on-month and at the end of January the total of 12487 was 18% less that the 15234 crimes recorded at the end of January 2011. Historically, the level of crime has escalated in the last 3 months of the year and this was true in January when the number of crimes recorded did rise, although the total still remained below that recorded last year and followed the lower control limit closely.

Note: All projections are based on the previous 60 months’ worth of data and take seasonal variations into consideration. These are calculated every three months and illustrated on the graphs by a red-ringed yellow circle. The table below, and the ones on the following crime category pages, show the monthly totals of crime for the year 2010-2011 and for the months which have elapsed in 2011-12. The total column compares the cumulative result at the end of the most recent month in 2011-12 with the commensurate result last year and the last column displays the percentage difference. The colour coding indicates where a cumulative result has achieved target (green) or not achieved target (red).

Groups 1-4 Crime Tayside Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Total % Diff 2011-12 1249 1298 1198 1354 1407 1357 1276 1109 1030 1209 12487 -18% 2010-11 1478 1505 1674 1629 1816 1524 1585 1508 1126 1389 1345 1469 15234 Dundee 2011-12 2010-11

Apr 696 822

May 699 818

Jun 563 962

Jul 666 868

Aug Sep 746 677 1042 811

Oct 668 930

Nov 580 808

Dec 515 652

Jan 676 792

Feb

Mar

691

777

Angus 2011-12 2010-11

Apr 231 315

May 277 337

Jun 279 368

Jul 300 324

Aug 312 345

Sep 272 313

Oct 259 326

Nov 228 298

Dec 256 219

Jan 257 275

Feb

Mar

298

283

Perth & Apr May Jun 2011-12 322 322 356 2010-11 341 350 344 Table of crime by month

Jul 388 437

Aug 349 429

Sep 408 400

Oct 349 329

Nov 301 402

Dec 259 255

Jan 276 322

Feb

Mar

356

409

Total % Diff 6486 -24% 8505 Total % Diff 2671 -14% 3120 Total % Diff 3330 -8% 3609

Detection Rate The detection rate was 46.7% against the target of 46.5%; this was one percentage point higher than the 45.7% recorded at the end of January 2011.

46


GROUPS 1-4 RECORDED CRIME

Dundee Groups 1-4

2010-11 UCL (Av. +2SD) 3 Year Average

1100

Policing Dundee Crime: The level of crime recorded each month during the current year has been much lower than during 2010-2011. Although the number of crimes recorded has increased from December to January, this was expected following last year’s trend. The projected year end figure of 7783 is far below the target of 10000, so this should be easily achieved.

2011-12 LCL (Av. -2SD) Forecast

1000 900 800 700 600

Detection Rate: The detection rate of 45.9% re-

500 Apr

May

Jun

Jul

Aug

Sep

Angus

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

Groups 1-4 700

Feb

mained above the target of 45.5%. However, the division will need to ensure this figure doesn’t drop further as the year end approaches.

Mar

2011-12 LCL (Av. -2SD) Forecast

Policing Angus

Crime: For the first time this year the number of crimes approached the three year average in December but it dropped to the lower control limit again in January. Due to the consistent low levels of crime recorded this year the year end result is predicted to be 3205, well below the target of 3650.

600 500 400 300

Detection Rate: The detection rate in Angus has

200

been steadily falling since June 2011 and now sits at 44.3%. A further 127 detections would have needed to be made in order to meet target. Therefore it is unlikely that this target will be achieved at the year end.

100 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross Groups 1-4

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

700

Feb

Mar

2011-12 LCL (Av. -2SD) Forecast

Policing Perth & Kinross Crime: The graph illustrates the falling results in recent months which resulted in nearly an 8% decrease in the number of crimes recorded (3330) at the end of January 2012 compared to the end of January 2011 (3609). With only 2 months remaining and a differential between the end of January result and the target (4300) the target should comfortably be achieved.

600 500 400 300 200 100 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Detection Rate: The detection rate remained at 50.2% against the target of 48%.

Mar

Source of information:Tayside Police Management Information System

47


VIOLENT CRIME

Tayside Violent Crime

2010-11 UCL (Av. +2SD) 3 Year Average

100

2011-12 LCL (Av. -2SD) Forecast

90 80 70 60

Policing Tayside Violent Crime includes crimes such as Murder, Attempted Murder, Serious Assault, Robbery, Child Cruelty, Threats, Abduction etc. These crimes are all ‘Victim Based’ which means a crime is recorded for each victim of violent crime even if there are multiple victims involved in the same incident.

50

The number of crimes recorded were below the lower control limit during November, December and January this year which en20 abled the cumulative result to meet the tar10 get for the first time since August. It is ex0 pected that the low levels should continue Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar into February (see forecast on graph), and if the numbers can remain below 45 in both February and March then the year end target of 540 should be achieved exactly. 40 30

Table of crimes by month Group 1 Crime Force Apr 2011-12 45 2010-11 44

May 44 54

Jun 42 45

Jul 41 50

Aug 55 43

Sep 61 33

Oct 45 43

Nov 34 61

Dec 43 47

Jan 40 52

Feb

Mar

44

52

Central 2011-12 2010-11

Apr 27 19

May 28 29

Jun 20 22

Jul 16 25

Aug 36 19

Sep 34 19

Oct 23 29

Nov 20 38

Dec 15 26

Jan 21 29

Feb

Mar

23

23

Eastern 2011-12 2010-11

Apr 3 10

May 3 11

Jun 8 7

Jul 9 8

Aug 6 5

Sep 17 6

Oct 8 8

Nov 6 9

Dec 20 10

Jan 9 8

Feb

Mar

11

11

Western 2011-12 2010-11

Apr 15 15

May 13 14

Jun 14 16

Jul 16 17

Aug 13 19

Sep 10 8

Oct 14 6

Nov 8 14

Dec 8 11

Jan 10 15

Feb

Mar

10

18

Total % DiffYear End 450 ~ -5% 472 568 Total % DiffYear End 240 ~ -6% 255 302 Total % DiffYear End 89 ~ 9% 82 104 Total % DiffYear End 121 ~ -10% 135 162

Detection Rate 84% of all crimes had been detected at the end of January, just one percentage point below the target of 85%. Only a further 5 detections would have been required in order to achieve target.

Source: Tayside Police Management Information System

48


VIOLENT CRIME Dundee Violent crime

2010-11 UCL (Av. +2SD) 3 Year Average

60

Policing Dundee Crime: Despite the number of crimes falling from August to December 2011, target was not achieved during those months because cumulatively, the results were too high. However, the benefit from the reduction during those four months is now being felt, despite there being a rise in the number of crimes recorded in January, the target has been achieved for second time this year. By extrapolating the monthly results so far, the year end result is expected to be 288 crimes recorded. This is 3 crimes above the target of 285. In order to achieve target, there must be fewer than 24 crimes (the monthly average) recorded in both February and March 2012.

2011-12 LCL (Av. -2SD) Forecast

50 40 30 20 10 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Detection Rate: 79.2% of all crimes had been detected against a target of 75.0%. Angus Violent Crime

2010-11 UCL (Av. +2SD) 3 Year Average

30

2011-12 LCL (Av. -2SD) Forecast

Policing Angus Crime: The graph to the left illustrates the rises and falls in the numbers of crime recorded this year which has been fairly erratic in comparison to last year. The division has been on target for most of the year until December and January when the target was exceeded. The projected year end figure is 107 which is 7 crimes above target. Therefore, just 5 or fewer crimes will need to be recorded in both February and March (instead of the 9 expected from the monthly average) in order for target to be achieved.

25 20 15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Detection Rate: 83.1% of all crimes had been detected against a target of 96.0%. 11 further detections would have been required to achieve target. Perth & Kinross Violent crime

2010-11 UCL (Av. +2SD) 3 Year Average

30

2011-12 LCL (Av. -2SD) Forecast

Policing Perth & Kinross Crime: In spite of the monthly results falling below target every month from April to November, the last 3 months results have fallen below the lower control limit. This has enabled the December and January results to achieve target, and if the division can continue to record similar low numbers of crimes during February and March then the year end target of 155 is likely to be achieved.

25 20 15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Detection Rate: The detection rate of 94.2% was just above the target of 92%.

Mar

Source of information:Tayside Police Management Information System

49


ROBBERY

Tayside

2010-11 UCL (Av. +2SD) 3 Year Average

Robbery 40

2011-12 LCL (Av. -2SD)

35 30 25 20 15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Policing Tayside Robbery includes crimes of Robbery and Assault with intent to Rob. The rise in crime recorded in December continued into January when 13 crimes were recorded throughout the force, the second highest monthly total to date this year (15 crimes were recorded in September). However, this result was just below the 3 year average and not exceptional. In terms of proximity to end of year target, the 99 crimes recorded throughout the year to the end of January was 57 crimes below target and it is expected that target will comfortably be achieved.

Table of crimes by month

Force 2011-12 2010-11

Apr 10 13

May 9 9

Jun 11 13

Jul 9 9

Aug 10 9

Sep 15 7

Oct 8 8

Nov 5 22

Dec 9 13

Jan 13 20

Feb

Mar

20

15

Central 2011-12 2010-11

Apr 6 7

May 7 7

Jun 7 8

Jul 2 5

Aug 6 6

Sep 11 4

Oct 5 7

Nov 3 14

Dec 4 11

Jan 8 14

Feb

Mar

13

8

Eastern 2011-12 2010-11

Apr 0 2

May 0 0

Jun 0 0

Jul 2 0

Aug 1 0

Sep 2 0

Oct 0 1

Nov 0 2

Dec 4 0

Jan 1 0

Feb

Mar

2

3

Western Apr 2011-12 4 2010-11 4

May 2 2

Jun 4 5

Jul 5 4

Aug 3 3

Sep 2 3

Oct 3 0

Nov 2 6

Dec 1 2

Jan 4 6

Feb

Mar

5

4

Total % Diff Year End ~ 99 -20% 158 123 Total % Diff Year End ~ 59 -29% 104 83 Total % Diff Year End ~ 10 100% 10 5 Total % Diff Year End ~ 30 -14% 44 35

Detection Rate 68.7% of crime was detected against a target of 70%. The low numbers in this category mean that, tantalisingly, 1 further detection would have produced an on-target result.

Source of information:Tayside Police Management Information System

50


ROBBERY

Dundee

2010-11 UCL (Av. +2SD) 3 Year Average

Robbery

35

Policing Dundee Crime: There were 59 crimes recorded between April and the end of January 2012. Although the number recorded each month has crept up from below the lower control limit towards the 3 year average by January, the year end target of 110 crimes should be easily achieved as it is predicted that the division should have 71 robberies recorded at the end of the year.

2011-12 LCL (Av. -2SD)

30 25 20 15

Detection Rate: The target of 62% has eluded

10

Dundee for the best part of the year and at the end of January was 59.3%. Frustratingly, a further 2 detections would have secured an on-target result.

5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

4

Policing Angus Crime: Very small numbers of crimes recorded in Eastern division make the chart look more alarming than it actually is. The number of robberies recorded dropped from 4 in December to 1 in January, bringing the cumulative total to 10. Unfortunately this figure has already exceeded the year end target of 8 crimes.

3

Detection Rate: Only 2 of the crimes recorded in

Angus

2010-11 UCL (Av. +2SD) 3 Year Average

Robbery 5

2011-12 LCL (Av. -2SD)

December were detected which reduced the cumulative detection rate from 100% at the end of November to 60% by the end of December against a target of 85%. Small numbers of crimes (and detections) lead to large fluctuations in results in this area. 3 detections more would have secured an on target result.

2

1

0 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

Robbery 12

Feb

Mar

Policing Perth & Kinross Crime: Crime continued to fall in December when just 1 crime was recorded but escalated again in January to 4 in line with the rise experienced last year and illustrated clearly on the graph to the left. At the end of January 30 crimes had been recorded against an end of year target of 38 allowing for 4 crimes in February and March before target is breached. Given that a monthly total of 4 has only been exceeded once this year (July) it is possible that target will be achieved.

2011-12 LCL (Av. -2SD)

10 8 6 4 2 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Detection Rate: 83.3% of crimes were detected

Mar

against a target of 80.0%

Source of information:Tayside Police Management Information System

51


VANDALISM Tayside

2010-11 UCL (Av. +2SD) 3 Year Average

Vandalism 700

2011-12 LCL (Av. -2SD) Forecast

600

Policing Tayside This category includes acts of Vandalism and Malicious Mischief.

The chart to the left shows that results during the first ten months of this year have been well below those recorded last year and in other previous years. All divisions have strived to curb acts of vandalism etc and the success of those efforts is reflected in the results.

500 400 300 200 100 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

At the end of January recorded crime for vandalism in Tayside (3517) was 23% lower than at the same time last year (4544) resulting in ’on target’ results for Tayside and the three divisions.

Projected figures for the next two months indicate results in line with the lower control limit and it is confidently expected that target will be achieved.

Table of crimes by month Force Apr 2011-12 435 2010-11 424

May 413 468

Jun 290 510

Jul 355 421

Aug 382 507

Sep 344 446

Oct 366 565

Nov 317 412

Dec 278 351

Jan 337 440

Feb

Mar

472

418

Central Apr 2011-12 239 2010-11 209

May 219 237

Jun 133 292

Jul 177 233

Aug 177 282

Sep 162 230

Oct 187 338

Nov 155 226

Dec 119 225

Jan 183 241

Feb

Mar

262

228

Eastern Apr 2011-12 96 2010-11 120

May 109 107

Jun 71 124

Jul 104 91

Aug 120 110

Sep 84 107

Oct 95 137

Nov 87 91

Dec 99 75

Jan 103 106

Feb

Mar

120

93

Western Apr 2011-12 100 2010-11 95

May 85 124

Jun 86 94

Jul 74 97

Aug 85 115

Sep 98 109

Oct 84 90

Nov 75 95

Dec 60 51

Jan 51 93

Feb

Mar

90

97

Total % Diff Year End ~ 3517 -23% 5442 4544 Total % Diff Year End ~ 1751 -30% 3010 2513 Total % Diff Year End ~ 968 -9% 1281 1068 Total % Diff Year End ~ 798 -17% 1151 963

Detection Rate 30.5% of all crimes of vandalism had been detected at the end of January against a target figure of 32.0%. A further 53 detections would have been required to secure an on-target result.

Source of information:Tayside Police Management Information System

52


VANDALISM Dundee

2010-11 UCL (Av. +2SD) 3 Year Average

Vandalism 400

Policing Dundee Crime: The lower results in recent months were followed by a rise in numbers in January (183). However, the trend line was still on a downward trajectory at the end of the month. The total of 1751 crimes recorded at the end of January was 30% lower than the 2513 recorded at the same time last year and it is extremely unlikely the end of year target will not be achieved.

2011-12 LCL (Av. -2SD) Forecast

350 300 250 200 150 100

Detection Rate: 28.4% of crime was detected against the target of 27.5%.

50 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Policing Angus

Crime: The monthly totals this year between April Angus

2010-11 UCL (Av. +2SD) 3 Year Average

Vandalism 250

and January fluctuated between 71 and 120, interleaved last year’s line, as illustrated on the adjacent graph and showed very little similarity in pattern. 968 crimes had been recorded at the end of January and with only two months to go before the end of the year it is expected that end of year target should be achieved.

2011-12 LCL (Av. -2SD) Forecast

200

150

Detection Rate: 30.8% of crime was detected, 6.2 percentage points below target. A further 61 detections would have been required to achieve the target figure of 37%.

100

50

0 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

Vandalism 180

Feb

Mar

Policing Perth & Kinross Crime: The expected rise in crime in January did not materialise and the 51 crimes recorded was the lowest monthly total this year to date. At the end of January 798 crimes had been recorded, a 17% reduction on the 963 recorded at the same time last year. The end of year target is 1140 and it is, therefore, confidently expected that target will be achieved.

2011-12 LCL (Av. -2SD) Forecast

160 140 120 100

Detection Rate: 34.6% of crime was detected,

80

1.4 percentage points below target. A further 11 detections would have secured the target figure of 36%.

60 40 20 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information:Tayside Police Management Information System

53


DOMESTIC HOUSEBREAKING Tayside

2010-11 UCL (Av. +2SD) 3 Year Average

Domestic Housebreaking

140

2011-12 LCL (Av. -2SD) Forecast

120 100 80

Policing Tayside ‘Domestic Housebreaking’ includes those crimes pertaining to residential dwellings. Included are: - Theft by Housebreaking - Housebreaking with intent to Steal - Attempted Housebreaking with intent to enter and steal.

The chart to the left shows the rise in housebreakings across Tayside reached 79 40 in October (breaching the upper control limit for the first time this year). In contrast, 20 crime fell sharply in November to below the lower control limit. The numbers crept up 0 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar again in December and January and the emerging trend line is on an upward trajectory based suggests that there could be a further increase in crime recorded in January. 546 crimes had been recorded at the end of January, 28% fewer than at the same time last year. The end of year target is 775 and it is expected that this target will be achieved. 60

Table of crimes by month Force 2011-12 2010-11

Apr 46 80

May 39 78

Jun 63 96

Jul 60 81

Aug 58 101

Sep 62 69

Oct 77 69

Nov 40 61

Dec 47 51

Jan 54 76

Feb

Mar

68

44

Central 2011-12 2010-11

Apr 32 57

May 22 56

Jun 36 71

Jul 36 60

Aug 40 72

Sep 33 44

Oct 43 53

Nov 17 38

Dec 35 37

Jan 35 55

Feb

Mar

39

31

Eastern 2011-12 2010-11

Apr 9 8

May 9 10

Jun 7 16

Jul 5 7

Aug 10 10

Sep 12 8

Oct 11 8

Nov 7 11

Dec 5 4

Jan 7 4

Feb

Mar

8

3

Western Apr 2011-12 5 2010-11 15

May 8 12

Jun 20 9

Jul 19 14

Aug 8 19

Sep 17 17

Oct 23 8

Nov 16 12

Dec 7 10

Jan 12 17

Feb

Mar

21

10

Total % Diff Year End ~ 546 -28% 874 762 Total % Diff Year End ~ 329 -39% 613 543 Total % Diff Year End ~ 82 -5% 97 86 Total % Diff Year End ~ 135 2% 164 133

Detection Rate 34.4% of crime had been detected against the target of 30%. This was a 5.6 percentage point improvement on the 29.9% detection rate recorded at the same time last year.

Source of information:Tayside Police Management Information System

54


DOMESTIC HOUSEBREAKING

Dundee Domestic Housebreaking

2010-11 UCL (Av. +2SD) 3 Year Average

90

Policing Dundee Crime: he level of crime plateaued in January with 51 crimes recorded matching the December total exactly. An or-target result had been achieved every month during the year and there is no reason to suppose this will not continue to the end of the year.

2011-12 LCL (Av. -2SD) Forecast

80 70 60 50 40

Detection Rate: 33.7% of crime was detected against the target of 26.0%.

30 20 10 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Policing Angus

Crime: A slight rise in the number of crimes re-

Angus Domestic Housebreaking

2010-11 UCL (Av. +2SD) 3 Year Average

30

corded in January to 7 (exactly as projected) brought the total for the year to date to 82. The end of year target is 90 which only leaves a margin of 8 crimes over the next two months before the target figure is breached.

2011-12 LCL (Av. -2SD) Forecast

25

Detection Rate: 35.4% of crime was detected against the target of 40.0%. 4 more detections would have been required in order to achieve target.

20 15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

Domestic Housebreaking

Feb

Policing Perth & Kinross Crime: After the reduction in monthly totals of crime recorded in November and December, the January result rose to around the 3 year average. However, the 12 crimes recorded was not as high as the projected figure of 16. 135 crimes recorded to date this year is only 5 below the target of figure of 140 and it is very unlikely that target will be achieved.

Mar

2011-12 LCL (Av. -2SD) Forecast

30 25

Detection Rate: 35.6% of crime was detected

20

against the target of 40.0%. 6 more detections would have been required in order to achieve target.

15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information:Tayside Police Management Information System

55


ROAD CASUALTIES 2011 saw the start of the Scottish Government’s Road Safety Framework which will run until 2020. The improvements set under the Framework are:

The graph below details the number of people seriously injured each month during 2010 and 2011. The dotted line indicates the most recent 3 year average.

30% reduction in people* killed 43% reduction in people seriously injured 35% reduction in children killed 50% reduction in children seriously injured 10% reduction in people slightly injured

Tayside People Seriously Injured

2010-11

2011-12

3 Year Average

30 25

(* people includes children). 20

All percentage reductions are against a baseline of the 5 year average of years 2004-2008 inclusive.

15 10

Number of People killed Between April 2011 and January 2012, 17 people had been killed on the roads of Tayside, 41.4% fewer than the 34 killed during the same period last year.

5 0 Apr

7

2010-11

2011-12

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Slight Injuries 628 people received slight injuries as a result of a road collision at the end of January 2012, compared to 632 at the same time last year.

The graph below illustrates that October 2010 was the highest month of the year when 6 people lost their lives because of a collision. The highest result to date was November 2011 with 4 fatalities.

Tayside People Killed

May

The graph below illustrates the number of slight casualties by month.

3 Year Average

6

Tayside Slight Injuries

5

2010-11

2011-12

3 Year Average

90

4

80 3

70 60

2

50

1

40 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

30

Mar

20 10 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Number of People seriously injured 166 people had been seriously injured by the end of January this year, in contrast to 154 the previous year. Included in the 166 people seriously injured were 19 children. During the same period last year there were also 19 children seriously injured. Source of information:Roads Policing Unit

56


ROAD CASUALTIES Collisions There were 612 injury collisions recorded on the roads of Tayside between April 2011 and the end of January 2012, 2.5% below the 628 recorded by the end of January 2011. The graph below allows for month-on-month comparison between the two years.

Tayside Collisions

2010-11

2011-12

3 Year Average

350 300 250 200 150 100 50 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Collisions involving a Police Vehicle Between April 2011 and January 2012 there were 56 collisions throughout Tayside involving a Police vehicle.

Source of information:Roads Policing Unit

57


ROAD SAFETY Background Delivery of Road Safety in the Tayside area is undertaken by two Road Safety Officers, based in Angus and Perth & Kinross, and the Road Safety Coordinator.

“Your Call” presentations to S1 classes across the area. This national resource ties in with the Curriculum for Excellence by providing pupils the opportunity to discuss pertinent Road Safety advice and question their own attitude and behaviour.

The remit for Road Safety staff is wide-reaching and encompasses a variety of themes as prescribed in the Scottish Government Road Safety Framework to 2020 where specific casualty reduction targets for Scotland are laid out.

Supporting the NHS School Health Support Worker, the Angus Road Safety Officer has undertaken lunch time information sessions at two secondary schools utilising the brake reaction tester and “drive” whilst being distracted. This allowed the Road Safety Officer to lead the group in discussing stopping distances, in-car and bus safety as well as the danger of distracting drivers etc.

Road Safety Staff deliver Road Safety Education using national and local resources to communities across Tayside and far from dealing solely with educational establishments also undertake work with a variety of community groups, ethnic minority groups, seasonal workers and others who request assistance.

With almost every primary school in Angus participating in the national JRSO (Junior Road Safety Officer) scheme, the Road Safety Officer has been meeting with them at their own school in order to offer support and advice about their role.

The Road Safety Co-ordinator ensures that appropriate support is given to relevant local and national campaigns and initiatives.

Scottish Water Senior Safety Advisor invited the Perth & Kinross Road Safety Officer to deliver a presentation at their Annual Conference held for the first time at Perth Concert Hall.

Working with partners allows Road Safety Staff to disseminate pertinent Road Safety information to specific groups and there are very good long–term working relationships with NHS Tayside, Tayside Fire and Rescue and the constituent Local Authorities Social Work, Education and Roads and Transport departments.

The event was attended by over 200 delegates with the keynote speech being undertaken by Scottish Water General Manager for Health and Safety.

Update In Angus, the Road Safety Officer organised an event which was delivered to 90 apprentices at Angus Training Group based in Arbroath. This gave the pre and young drivers the opportunity to discover the responsibilities that go with gaining full driving licences.

Directors and Senior Managers were impressed by the presentation and it has been agreed by management that Road Safety will be included in all future Health and Safety seminars and conferences. Road Safety staff were invited to offer advice and information during the conference morning and lunch time breaks. The interactive resources set up for the audience to utilise at these times proved extremely popular.

With some of the apprentices already driving for their employer workshops included; driving for work, speeding, vehicle maintenance and modifications, consequences of a crash, drink / drug driving, occupational road risk and “Play Your Cars Right” game which explains the law surrounding learner drivers, licences and penalty points, the New Drivers Act, and Anti-social Behaviour Orders (ASBO).

The Road Safety Officer has developed a resource specifically designed to meet the needs of P7 pupils preparing for transition to secondary school. This resource has been titled “Moving On” and is being piloted at St John’s PS in Perth and Coupar Angus PS.

The event was enthusiastically received by both apprentices and lecturers. First stage evaluation has been undertaken by the Training Group. This will be followed by our own evaluation in around five weeks time.

Source of Information:Road Safety Co-ordinator, Roads Policing Unit

The Angus Road Safety Officer continues to deliver

58


SUPPORTING DELIVERY

C

orporate support forms an important role in ensuring that appropriate resources are in place to deliver an efficient and effective service to the public.

The challenging economic climate means that robust monitoring and reporting processes are instrumental in ensuring that the force is on track to deliver its objectives within the resources available. At the same time, the Scottish Government has set stretching environmental and energy reduction targets for Scotland. As a major employer in Tayside, Tayside Police is committed to demonstrating its contribution to this aim.

MEASURES 9.

CORPORATE SUPPORT

10.

PARTNERSHIP - SCOTTISH POLICE SERVICES AUTHORITY

59


PERSONNEL above target. With two months still to run before the end of the year it may be possible for an on target result to be achieved at the end of March, reversing the below target positions of the previous 11 months.

SICKNESS ABSENCE Police Officers Cumulatively to the end of January this year, sickness absence accounted for 8279 days lost. This resulted in an on-target sickness absence rate for Tayside of 3.8, a considerable improvement on the January 2011 result of 4.2%. The graph below illustrates clearly the high level of days lost in the month of January last year (1159) and the much improved level of 767 this year. Tayside Police OFFICERS

2010-11

Police Staff At the end of January, 4.1% of available working days had been lost to sickness absence. Last year at the same time the sickness absence rate was higher at 4.6%. Whilst still within target (4.5%), most recent result was the highest recorded this year and exceeded 4.0% for the first time. At the end of January 2011 there were 621 staff and the number of days sickness absence taken was 5279 (average 8.5 days per person). At the end of January this year, 4096 days were lost but the number of staff had reduced to 543 (an average of 7.4 days per person).

2011-12

Working Days Lost/Sickness Absence 1400.0 1200.0 1000.0 800.0

In terms of length of time staff were off sick, 49% of days lost was accounted for by 53 periods of longterm absence, 29% through 502 periods of shortterm absence and the remaining 22% was due to 63 periods of medium-term absence.

600.0 400.0 200.0 0.0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

The following graph illustrates clearly the reductions in days lost by Tayside Police Staff since the beginning of April 2011. The reductions in staff numbers began at the end of calendar year 2010 and the graph does illustrate the dramatic changes between April and October. From November onwards the results are, therefore, more comparable.

Mar

More than half the days lost (53%) were lost through 86 periods of long-term sickness absence (29 days or over), a further 29% were lost through 1045 periods of short-term sickness absence (under 7 days) and the remaining 18% was accounted for by 92 periods of medium-term absence of between 8 and 28 days.

Central Division: sickness absence rose from 3.5% at the end of January 2011 to 4.1% at the end of January this year, the highest since July 2011. This was accounted for by 560 days lost through sickness absence – an average of 7.7 days per member of staff. This result was within the target of 4.5%.

Central Division: lost 2732 days to the end of January, an average of 6 days per officer. This resulted in a sickness absence rate of 3.5% (within the 4% target) compared to 4% recorded at the same time last year.

Eastern Division: 572 days were lost through sickness absence which produced a below target (4.5%) result of 5.7% and averaged out at 10.8 days per member of staff. Target has not been achieved at all this year but the most recent result is the highest all year.

Eastern Division: lost 2414 days and the sickness absence rate was 5.3%. This result failed to achieve target (4.0%) despite improving month-onmonth since September (5.9%) and being 0.5 percentage points better than at the same time last year.

Western Division: only 2.8% of available working days were lost through sickness absence, a dramatic improvement on the 5.5% recorded at the same time last year. 313 days were lost, an average of 5.3 per member of staff.

Western Division: recorded a sickness absence rate of 4.3%, exactly the same as at the end of January 2011 and representative of an average of 7.5 days per officer. This result failed to achieve target (4.0%). However, improvements have been evidenced every month since May (5.5%) and the end of January result was only 0.3 percentage points

60


PERSONNEL Tayside Police STAFF

2010-11

rate of 3.3%. During the same period last year the turnover rate was 2.5%.

2011-12

Working Days Lost/Sickness Absence 700.0

During the same period, 74 members of Police Staff left Tayside Police, a turnover rate of 12.7%. During the same period last year the turnover rate was 3.2%. Contributing to the 9.5 percentage point increase was acceptance of either the Early Retirement or Voluntary Redundancy package offered by the force.

600.0 500.0 400.0 300.0 200.0 100.0 0.0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Source of Information: Sickness Absence and Turnover Rates: Personnel and Training Department,

Mar

PROPORTION OF SALARY COSTS COUNTED FOR BY OVERTIME

AC-

MODIFIED DUTIES AND TIME OFF IN LIEU Between April and December 2011 overtime payments accounted for 3.6% of the total salary costs for Police Officers.

Modified Duties Modified duties are defined as temporary short term rehabilitation duties or working conditions approved to assist an individual’s return to the full extent of their duties following illness or injury by permitting return to work of a less demanding capacity.

During the same period overtime payments to Police Staff accounted for 0.7% of the total salary costs for Police Staff.

There were 76 officers were on modified duties as at 3 February 2012. This accounted for 6% of overall police officer strength. Of the 76 modified duty officers, 19 were on modified protected duties (for example, pregnancy related).

Source of Data: Finance Dept

SPECIAL CONSTABLES Special Constables in Scotland can and are deployed to a wide range of police duties over and above standard ‘beat duties’. These include Road Policing, Specialist Response, and Community Support. Their primary focus, however remains to provide a highly visible police presence, and a link with local communities across Scotland.

Time Off In Lieu (TOIL) In line with Police Regulations, officers are compensated in respect of time spent on duty after normal tour ends or where they have been recalled to duty etc. These additional hours can be taken as payment or accrued as time off in lieu of payment. A record is kept of the number of TOIL hours accrued by officers.

Special Constables provide essential assistance to Police Officers throughout the Tayside area. There are currently 156 Special Constables in Tayside ~ 41 in Eastern division, 61 in Central division and 54 in Western division.

As at 3 February 2012, 39,620 TOIL hours had been accrued by police officers, 11,327 in Central Division, 9,761 in Eastern Division, 10,309 in Western Division and the remaining 8,223 in other areas of the force.

Between April and December 2011 Special Constables worked a total of 20974 hours.

TURNOVER RATES Despite all the current changes in policing in Scotland, Special Constables remain consistent in their dedication to the role.

Police Officers and Staff leave the force for a variety of reasons, one of which is retirement.

Source of Data: Training & Development Dept

Between April and December 2011, 41 Police Officers left Tayside Police which represented a turnover

61


PERSONNEL RANDOM DRUG TESTING Random drug testing is regularly carried out on Police Officers and Police Staff in order to ensure that employees performance, and public safety, is not put at risk by the influence of drugs. A programme of testing both police officers and police staff is carried out. This supports the prevention and management of substance misuse within Tayside Police in order to create and maintain healthy staff and enhance public trust in services delivered by the Force. This programme does not prvent staff reporting concerns about suspected illegal activity by colleagues, which is acted upon. Between April 2011 and the end of January 2012 108 such tests were carried out. No Police officers, or Police Staff tested positive for drugs. Source of Data: Professional Standards Dept.

62


STAFF DEVELOPMENT Staff Development The Staff Development Unit at Tayside Police consists of a team of training professionals, Police Officers, Administration Support, Special Constable Co-ordinator and a Staff Support Adviser. They work together with colleagues from across the force, as well as the Scottish Police College, to ensure that the officers and staff of Tayside Police have the skills and knowledge to deliver a high quality service to our local communities.

Training Course Utilisation Rate Between April 2011 and the end of January 2012, the Staff Development Unit offered a total of 1305 courses to officers and staff of Tayside Police.

MONTHLY TRAINING COURSE UTILISATION 2011/12 Courses Held

Utilisation Rate

250

94.0% 91.4%

There was a total of 9703 student places available on these courses and 8636 students were able to take advantage of these opportunities, producing a cumulative utilisation rate of 89%

91.7%

92.5%

89.1% 87.0%

90.0% 88.7%

88.0%

87.5%

150

86.6%

86.0% 84.0%

100

The graph to the right illustrates the monthly courses held and the monthly utilisation rate. In total, 11,350 training days were delivered between April and the end of January.

92.0%

91.2%

200

82.8%

82.0% 80.0%

50

78.0% 111

170

192

75

104

164

135

168

83

103

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

0

76.0% Feb

Mar

Source of information:Staff Development Unit

Training Course Evaluation: Table of Responses To what extent do you agree with each of the following statements

The pre-course information was ‌ received in sufficient time appropriate and with necessary detail clear and easily understood

Aug 2011Jan 20112 2781 responses

93.6% 93.3% 96.3%

The content of the course was‌ well structured easy to follow delivered effectively

98.4% 98.9% 98.8%

well organised the correct length sufficient for my objectives relevant to m objectives Taking everything into consideration, the course met my expectations

99.3% 92.4% 98.1% 98.1%

The course itself was

98.8%

The above table shows the results of analysis of course evaluation forms completed by officers and staff who attended training courses run by the Staff Development . Three questions were asked as detailed in the table above. 2781 students completed the survey and, as illustrated , 98.8% of all respondents said that the course they attended had met with their expectations.

63


HEALTH AND SAFETY Health & Safety The Force Safety Adviser is responsible for provision of professional advice on all occupational health and safety matters to ensure the safety of all employees and public who work in or visit police buildings and to ensure in the force meets its statutory obligations. On a monthly basis the number of accidents that have occurred during the year will be published together with the causation factors.

The table below shows the data for April 2011 to January 2012 and includes Accidents of Police Officers and Staff, Violent incidents to Police Officers resulting in lost time and the Total number of incidents resulting in lost time. The table also details the number of days lost and those incidents reported to the Health & Safety Executive.

Health & Safety: Accidents to Police Officers and Staff Violent incidents to Police Officers resulting in lost time Total number of incidents resulting in lost time Total number of days lost Incidents reported to the Health & Safety Executive

Apr

May

Jun

Jul

6 0 1 71 1

2 0 0 62 0

3 1 1 63 0

8 2 2 67 2

Aug Sep 7 0 2 60 1

11 1 4 86 2

Oct

Nov

Dec

8 0 0 93 1

12 0 2 83 2

16 1 3 95 1

Jan Total 0 2 2 65 1

73 7 17 745 11

Remarkably, for the first time in ten years there were no recorded accidents this month. The following table provides the reason for accident/injury between April and January this year. Exposure to violence was the main cause (47%). Assaults accounted for 17% of the total and 16% of injuries were sustained during arrests. Apri 2011 Jan 2012

Causation factors: Road Traffic collisions Manual handling Slips, trips, falls Training ~ in house and at the Scottish Police College Exposure to violence Assaults Injuries caused by sharp objects Injuries during arrests Others Total

9 2 19 4 176 65 5 61 36 377

% of Total 2% 1% 5% 1% 47% 17% 1% 16% 10%

Overall, performance was better than the corresponding period last year and the figures for Assaults and Injuries During Arrest are on course to provide a best ever end of year result. Four people are currently absent due to injuries but it is anticipated that they will return to work in February 2012. Source of Information: Corporate Resources Dept.

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APPENDIX A: TAYSIDE POLICE PERFORMANCE FRAME-

65


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This document is available on the force intranet and web site. It can be viewed there in large print by increasing the magnification on screen.

You can listen to this document as a PDF file by clicking on the ‘View’, menu, selecting ‘Read out aloud’ and ensuring your volume control is turned up.

Ongoing improvement depends on feedback from contributors and users and we would welcome your views. If you require further information about this report please use the contact below.

WHO TO CONTACT Performance and Planning Unit 0300 111 2222 or email performanceandplanning@tayside.pnn.police.uk Twitter: @statspolice

www.tayside.police.uk


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