July 2012 - Performance Report by Tayside Police

JULY 2012

TAY S I D E P O L I C E

Contents Introduction

Background

Guidance

Summary of Results

Policing Tayside

Policing Dundee

Policing Angus

Policing Perth & Kinross

Resources & Assets

Welcome This performance report covers a range of force performance and is available on the force web site every month.

COMMUNITY PRIORITIES

It provides an overview of local performance results and public feedback. VISION AND

Areas covered are: - Dundee Local Policing Area - Angus Local Policing Area - Perth & Kinross Local Policing Area

VALUES

STANDARDS OF SERVICE

The report incorporates information from local Inspectors about what they are doing to tackle crime and antisocial behaviour in your community. Results are presented at Section (local community ) level.

REVIEW

MANAGE

ENGAGE

RESULTS

RESOURCES

AND LISTEN

Introduction DELIVERING LOCAL POLICING

uilding public confidence and trust is how Tayside Police aims to improve satisfaction with the quality of service provided to its communities. This is achieved through the effective delivery of policing services which meet the needs of local communities. It is about ease of access to services, giving the public a voice in order to influence how the force responds to issues that matter to them, delivering appropriate and robust interventions, working with partners, providing feedback to the public and keeping them informed of progress and improvement.

orporate support forms an important role in ensuring that appropriate resources are in place to deliver an efficient and effective service to the public.

The force uses performance indicators to gather information about performance, quality of service and public perception. These are listed below. They are derived from priorities identified through the annual strategic assessment and also include issues, such as housebreaking and vandalism, identified through public feedback.

The challenging economic climate means that robust monitoring and reporting processes are instrumental in ensuring that the force is on track to deliver its objectives within the resources available.

Key Performance Indicators 1.

Standards of Service •

First Contact : overall satisfaction rating

•

First Contact: caller provided with the name of the call handler

•

Proportion of people who received an update on the progress of their enquiry

•

Overall customer experience of the service provided by the police

Crime and Detection Rates •

Violent Crime

•

Robbery

•

Vandalism

•

Domestic Housebreaking

Road Casualties

Proportion of working time lost to sickness absence

In addition, a programme of regular surveys tests local public opinion on how neighbourhoods are policed in order that where action is required, it can be initiated in a timely manner.

Background

erformance Indicators are derived from detailed policing plans and business plans outlining what Local Policing Areas and supporting departments intend to deliver in support of the priorities set out in the three-year Tayside Policing Plan 20112014. These form the basis for this performance publication. Two community priorities: ‘Public Safety’ and ‘Public Reassurance’, underpin the policing plan . Analysis of data and context1 with respect to performance indicators, combined with the outputs from public consultation, provide an indication of the extent to which the force is succeeding in contributing to improved community outcomes.

What this will tell us about performance Tayside Police Key Performance Indicators help the force define and measure progress toward the achievement of standards of service and force objectives. Monitoring results over the longer term allows the force to see where sustained improvement occurs, or identifies challenges which require to be addressed.

Consulting, engaging and listening Public consultation and feedback runs as a thread throughout performance management and provides information that lets us know whether we are doing things right. ‘Customers’ include our staff.

FOOTNOTE: 1.Context Indicators are not measures of performance per se; rather they provide additional background information in relation to the demands placed upon the force and the environment in which it operates.

Guidance INTERPRETATION OF RESULTS

performance, lying outwith the upper or lower control limits, is commented upon in the summary.

aselines for improvement adopt the methodology used in previous years, incorporating the most recent three years average performance as a starting point for improvement.

In addition, areas of police business not contained within the key performance indicators (such as fleet, health and safety, staff development) are reported on in dashboard style, subject to data being available, with a view to producing a balanced view of organisational activity. This promotes the diverse range of services that support operational policing.

For some KPIs a slight adjustment is applied to the three-year average target which may take account of developing trends or patterns over the last 36 months. The target may be adjusted up or down accordingly to ensure that it is both challenging and realistic in terms of achievement .

ublication of Performance Results. This document is published monthly on the force web-site in accordance with the statutory requirement under Section 13 of the Local Government (Scotland) Act 2003 which covers public performance reporting in relation to the publication of performance information and evidence of continuous improvement.

Improvement Targets are agreed annually through a process of consultation with territorial commanders and heads of departments. These are ratified by the Force executive and Tayside Joint Police Board.

esults are colour-coded against the following criteria: On or above target Below target

Results are presented as a ‘Dashboard’ for ease of viewing. Further context is provided at the beginning of the document as a summary. Behind the scenes, results over time are monitored using charts, to which upper and lower control limits are applied.

erformance reporting. Where performance is adhering to the ‘norm’, i.e. remaining within upper and lower control limits, minimal reporting takes place. Areas of concern or exceptional

Summary of results: April 2012 - July 2012 1.

status being applied in the intervening period.)

STANDARDS OF SERVICE

Three out of four customer satisfaction targets were achieved for the period April to July 2012, with particular attention drawn to the ‘updating the public’ indicator where results exceeded the 2012/13 target set at 65.0% by 7.3 percentage points finalising at 72.3%.

The force achieved 6 out of 9 crime-related targets for violent crime, robbery and vandalism - recorded crime and detection rates. This was an improvement on last month when robbery recorded crime failed to achieve target. The detection rate for groups 1 to 4 crimes (44.1%) failed to achieve target by 4.5 percentage points and a further 113 detections would have been required in order to achieve target. Similarly, with domestic housebreaking, the detection rate of 30.9% just failed to achieve the target of 31.0% and, tantalisingly, just one more detection would have produced an ‘on-target’ result.

Overall satisfaction at first contact evidenced a 2.8 percentage point improvement compared to the same period the previous year rising from 92.6% to 95.4% and exceeded the force target set at 94.0% by 1.4 percentage points. The proportion of respondents who were provided with the name of the person dealing with their enquiry also improved from 82.9% in 2011/12 to 85.0% in 2012/13 and achieved the target set at 85.0% exactly.

The only area of recorded crime that did not achieve target was housebreaking: 249 domestic housebreakings were recorded this year, 41 more than last year.

Significant improvements were evident in relation to service users receiving an update on the progress of their enquiry increasing 14.6 percentage points to 72.3% compared to 57.7% in 2011/12. This result exceeded the target of 65.0% by some margin.

Further analysis undertaken on this indicator highlighted that 84.4% of customers who had reported a crime were updated on progress with their enquiry with a lesser proportion, 51.1%, of those who had made contact for reasons other than to report a crime, confirming that they had received an update.

To date, 1200 service satisfaction and public perception surveys have been distributed, with response rates of 36.7% and 29.4% respectively.

Satisfaction with the overall service provided by Tayside Police returned an improvement of 3.3 percentage points compared with the commensurate figure the previous year, rising from 81.2% to 84.5% and again achieved the target set for 2012/13 of 85.0%.

COMMUNITY POLICING

The community policing questions are replicated in both the Service Satisfaction and Public Perception surveys in order to compare perceptions of community policing from a service user perspective (those who have had direct contact with the police) and the wider general public.

Results quoted below represent the views of service users (Service Satisfaction Survey respondents) with comparative results for wider public opinion Public Perception survey respondents) included in parentheses.

CRIME

•

50.9% (52.2%) of service users thought that the current level of police patrols in their neighbourhood was ‘about right’ for their community needs. Conversely, 48.5% (47.8%) felt it was ‘too little’ and a minimal 0.6% (0.0%) believed that there was ‘too much’ patrolling.

•

The majority of respondents, 78.3% (76.7%), felt reassured when they witnessed an officer on patrol in their neighbourhood whilst 4.9% (6.3%) stated that it caused them concern.

•

Almost three out of ten respondents, 28.4% (10.4%), confirmed that they were able to recognise their community officer either by name,

Performance in relation to overall crime groups : • Violent crime (Group 1) - a decrease of 15.1%

(26 crimes) • Crimes of indecency (Group 2) - a decrease of

9.5% (14 crimes) • Crimes of dishonesty (Group 3) - a decrease of 3.9% (122 crimes) • Malicious mischief, vandalism etc (Group 4) a reduction of 17.3% (279 crimes) (Data was sourced directly the crime reporting system on 2 August and may differ slightly to other published results due to some reclassification of crimes and any additional ‘no crime’

•

sight or both. A further 15.8% (15.3%), although unable to identify their local officer by sight or name, knew how to contact them should the need arise.

35.3% (50.1%) of residents stated that they would like to know the identify of the community officers who looked after their neighbourhood whilst interestingly a fifth, 20.5% (24.2%), did not feel there was a need for them to know their community officers.

The total number of people killed or seriously injured (60) was 22 fewer than at the same time last year.

Between April and July 6 adult fatalities were recorded, exactly the same number as last year. A further 54 people were seriously injured (76 last year), four of which were children.

From April 2011, the force adopted the government’s Road Safety Framework Targets to the year 2020.

‘Local newspapers’ (local newspapers) were the preferred medium for respondents to be kept informed about actions being taken by officers in their communities.

Taking everything into account, 70.7% (64.9%) of service users thought that community officers were doing a ‘good’ or ‘very good’ job in their area.

TELEPHONE RESPONSE

Whilst opinions remained fairly static between this year and last in relation to those who felt that crime levels had remained the same during the period – six out of ten respondents - a 4.1 percentage point improvement was recorded for those who felt that crime had decreased rising from 11.2% to 15.3% and similarly, a minimal 2.8 percentage point reduction in those who felt that crime had increased, falling from 25.0% to 22.2%.

Between April and the end of July, 15763 emergency calls were received, with 90.4% answered within 10 seconds. This result shows a diminishing trend since the beginning of the year when 93.7% of calls were answered within 10 seconds (target 90%).

The main issues of concern to residents when asked to nominate these were ‘dangerous/careless driving’, 25.4% (21.5%), followed by ‘antisocial behaviour’, 21.5% (26.0%) and ‘drug dealing/drug abuse’, 19.1% (14.0%). This provides a similar representation of concerns as in the previous year with only ‘dangerous/careless driving’ and ‘antisocial behaviour’ changing position.

In total, 80573 non-emergency calls were received, with 71.1% answered within 40 seconds

PUBLIC PERCEPTION OF CRIME

Up-to-date survey results showed that nine out of ten respondents in Tayside, 90.0%, perceived their neighbourhood to be a safe place to live. This indicates a reduction of 2.1 percentage points compared to the same period the previous year when 92.1% of respondents were of the same opinion.

67.1% (56.2%) of service users agreed that officers understood the issues that mattered in their neighbourhoods and 61.0% (46.0%) felt that officers were dealing with such matters. Overall, 69.5% (61.6%) of respondents had confidence in the police in their neighbourhood.

•

ROAD CASUALTIES

In terms of prevalence of crime in local neighbourhoods, almost four in ten respondents, 38.8% (46.3%) said that ‘antisocial behaviour’ was a common problem in their local area, followed by ‘vandalism/graffiti’, 35.7% (37.1%) and ‘dangerous/ careless driving’, 31.0% (33.7%). This result indicates that opinions mirrored those of the previous year.

SICKNESS ABSENCE

The absence rate for police officers was 3.2% at the end of July and met the target of 4.0%. This represents 2.2 days lost on average per office The police staff result at 4.8% was a deterioration on the 3.4 recorded at the same time last year and failed to meet the target of 4.0%. However, the July result was a slight improvement on the result at the end of last month (4.9%). This represents 3.5 days lost on average per police staff member.

36.0% (36.5%) of respondents confirmed that they were concerned at becoming a victim of crime in their area and when asked to comment on what caused them most concern, ‘housebreaking’, 45.8%

(47.0%), followed by ‘antisocial behaviour’, 39.8% (47.0%), were the main issues. Feeling safe walking alone in local neighbourhoods evidenced a decline in confidence, whereby 92.5% (95.1%) of the public felt safe during the day and 55.8% (63.8%) felt safe after dark. A minority 1.4% of residents stated that a fear of crime prevented them from taking part in their everyday activities. This represents a reduction of 3.8 percentage points compared to the 5.2% recordedlast year. Service Delivery When asked to provide views on Tayside Police service delivery, first in terms of the importance of certain activities and then how well those activities were executed, every aspect of service delivery evidenced an improvement in performance compared to the same period the previous year. This included responding to local emerging issues, tackling and preventing crime, supporting victims, working with young people, dealing with antisocial behaviour and policing public events. In particular, ‘providing a visible presence’ returned an improvement of 12.8 percentage points, rising from 41.2% in 2011/12 to 54.0% .

POLICING TAYSIDE KEY PERFORMANCE INDICATORS

Tayside Land Area: 7,528 square kilometres Population: 405,720 Police Officers: 1258 Police Staff: 543 Special Constables: 172 Mid year population estimates - most recent - published by The General Register Office for Scotland on 30 June 2011 Staff profile as at 31 March 2012 and is based upon headcount which includes full and part-time working.

Angus Local Policing Area Perth & Kinross Local Policing Area

Population 110,630 Land area 2,182 sq km

Population 149,520 Land area 5,286 sq km

Dundee Local Policing Area Population 145,570 Land area 60 sq km

KEY PERFORMANCE RESULTS SCORECARD APRIL 2012 - JUL 2012 POLICING TAYSIDE

KEY On or above 3 year average

POLICING ANGUS

POLICING PERTH & KINROSS

2012-13 Target

2012-13 Result

2011-12 Result

% / pp Change

2012-13 Target

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Target

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Target

2012-13 Result

2011-12 Result

%/pp Change

Below 3 year average

POLICING DUNDEE

First Contact: Overall satisfaction rating for service provided at first contact

94.0%

95.4%

92.6%

2.8

94.0%

93.9%

88.4%

5.5

94.0%

98.2%

89.4%

8.8*

94.0%

97.8%

98.5%

-0.7

First Contact:% of respondents provided with the name of the person dealing with their enquiry

85.0%

82.9%

2.1

85.0%

83.1%

77.9%

5.2

85.0%

87.1%

87.3%

-0.2

85.0%

85.1%

84.8%

0.3

Updating the Public: Overall % of customers who received an update on the progress of their enquiry

65.0%

72.3%

57.7%

14.6*

65.0%

71.7%

58.2%

13.5*

65.0%

76.1%

56.8%

19.3*

65.0%

70.4%

57.9%

12.5*

% customers who received an update following their contact to report a crime

84.4%

71.6%

12.8

79.7%

71.2%

8.5

88.7%

75.0%

13.7

85.3%

69.8%

15.5

% customers who received an update following their contact for reasons other than to report a crime

51.1%

42.4%

8.7

56.4%

44.2%

12.2

50.0%

39.0%

11.0

48.4%

43.1%

5.3

85.0%

84.5%

81.2%

3.3

85.0%

81.5%

76.9%

4.6

85.0%

92.1%

82.4%

9.7*

85.0%

82.0%

84.4%

-2.4

CUSTOMER SATISFACTION: (*denotes a statistically significant change in results)

Customer Experience: Overall satisfaction rating of the service provided by Tayside Police

440/1200 (36.7%)

(Response Rate)

CRIME Groups 1-4 recorded - Detection rate Violent Crime recorded - Detection rate Robbery recorded - Detection rate Vandalism recorded - Detection rate Domestic Housebreaking recorded - Detection rate

137/432 (31.7%)

117/336 (34.8%)

186/432 (43.1%)

Groups 1-4 crime includes: Group 1 - Violent Crime; Group 2 - Sexual offences; Group 3 - Dishonesty and Group 4 - Fire-raising, malicious Mischief etc.

No target

4654

5095

-8.7%

No target

2273

2621

-13.3%

No target

1046

1085

-3.6%

No target

1335

1389

-3.9%

46.5%

44.1%

48.5%

-4.5

45.5%

45.8%

47.9%

-2.0

47.5%

44.3%

47.5%

-3.2

48.0%

40.9%

50.6%

-9.7

520

146

172

-15.1%

273

-26.4%

104

17.4%

143

-10.3%

85.0%

87.0%

85.5%

1.5

80.0%

83.6%

81.3%

2.3

91.0%

96.3%

91.3%

5.0

93.0%

86.5%

89.7%

-3.1

133

-2.6%

-13.6%

-50.0%

20.0%

70.0%

94.7%

61.5%

33.2

62.0%

100.0%

45.5%

54.5

85.0%

***

80.0%

88.9%

80.0%

8.9

4650

1237

1494

-17.2%

2300

555

769

-27.8%

1250

377

380

-0.8%

1100

305

345

-11.6%

31.0%

31.4%

31.9%

-0.6

28.0%

28.8%

29.3%

-0.4

32.0%

32.4%

34.7%

-2.4

34.0%

34.8%

0.0

700

249

208

19.7%

445

163

126

29.4%

-6.7%

160

11.5%

31.0%

30.9%

40.9%

-9.9

28.0%

33.7%

41.3%

-7.5

33.0%

28.6%

53.3%

-24.8

33.0%

24.1%

32.7%

-8.6

100.0% 100.0%

KEY PERFORMANCE RESULTS SCORECARD APRIL 2012 - JUL 2012 continued POLICING TAYSIDE

POLICING ANGUS

POLICING PERTH & KINROSS

2011-12 Result

% / pp Change

2012-13 Target

2012-13 Result

2011-12 Result

% /pp Change

2012-13 Result

2011-12 Result

% /pp Change

2012-13 Result

2011-12 Result

% /pp Change

2012-13 Target

2012-13 Result

People killed

0.0%

N/A

***

N/A

200.0%

N/A

-40.0%

People seriously injured

222

-28.9%

N/A

-47.6%

N/A

-6.7%

N/A

-27.5%

Children killed

***

N/A

***

N/A

***

N/A

***

Children seriously injured

-69.2%

N/A

-60.0%

N/A

-83.3%

N/A

-50.0%

Sickness Absence - police officers

4.0%

3.2%

3.8%

-0.6

4.0%

3.9%

2.9%

1.0

4.0%

3.6%

5.5%

-1.8

4.0%

2.7%

5.0%

-2.2

Sickness Absence - police staff

4.0%

4.8%

3.4%

1.4

4.0%

3.3%

4.1%

-0.7

4.0%

5.3%

5.0%

0.2

4.0%

3.9%

3.2%

0.7

Below 3 year average

2012-13 Target

KEY On or above 3 year average

POLICING DUNDEE

ROAD CASUALTIES

RESOURCES

COMMUNITY PRIORITIES

VISION AND VALUES

STANDARDS OF SERVICE

REVIEW RESULTS

MANAGE RESOURCES

ENGAGE AND LISTEN

TAYSIDE CRIME IN MORE DETAIL PERIOD APRIL to JULY CRIME CLASSIFICATION

2011/2012 Made known

July Alone

2012/2013

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

Made known

DETECTIONS number %

GROUP 1 ~ Crimes of Violence Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others

4 24 0 60 39 32 1 3 8 1

4 21 0 52 24 34 1 3 7 1

100.0% 87.5% 86.7% 61.5% 106.3% 100.0% 100.0% 87.5% 100.0%

4 13 0 58 38 25 0 3 4 1

5 13 0 46 36 24 0 1 1 1

125.0% 100.0% 79.3% 94.7% 96.0% 33.3% 25.0% 100.0%

0 -11 0 -2 -1 -7 -1 0 -4 0

0.0% -45.8% -3.3% -2.6% -21.9% -100.0% 0.0% -50.0% 0.0%

1 4 0 17 7 9 0 2 2 0

1 5 0 12 7 8 0 0 0 0

100.0% 125.0% 70.6% 100.0% 88.9% 0.0% 0.0% -

172

147

85.5%

146

127

87.0%

-26

-15.1%

78.6%

26 0 72 12 18 20

18 0 51 10 9 15

69.2% 70.8% 83.3% 50.0% 75.0%

25 3 45 7 15 39

12 2 40 14 12 35

48.0% 66.7% 88.9% 200.0% 80.0% 89.7%

-1 3 -27 -5 -3 19

-3.8% -37.5% -41.7% -16.7% 95.0%

7 1 8 1 4 9

2 2 6 5 2 10

28.6% 200.0% 75.0% 500.0% 50.0% 111.1%

148

103

69.6%

134

115

85.8%

-14

-9.5%

90.0%

208 91 106 61 163 112 5 63 2014 130 20 8 163 16

85 16 46 20 46 60 5 55 1145 54 21 7 112 7

40.9% 17.6% 43.4% 32.8% 28.2% 53.6% 100.0% 87.3% 56.9% 41.5% 105.0% 87.5% 68.7% 43.8%

249 82 126 80 105 84 7 41 1845 100 21 1 219 78

77 14 44 22 38 39 7 39 913 6 23 1 110 24

30.9% 17.1% 34.9% 27.5% 36.2% 46.4% 100.0% 95.1% 49.5% 6.0% 109.5% 100.0% 50.2% 30.8%

41 -9 20 19 -58 -28 2 -22 -169 -30 1 -7 56 62

19.7% -9.9% 18.9% 31.1% -35.6% -25.0% 40.0% -34.9% -8.4% -23.1% 5.0% -87.5% 34.4% 387.5%

53 31 36 15 35 28 1 6 499 27 5 0 59 40

18 8 14 7 11 12 1 6 212 2 6 0 31 4

34.0% 25.8% 38.9% 46.7% 31.4% 42.9% 100.0% 100.0% 42.5% 7.4% 120.0% 52.5% 10.0%

3160

1679

53.1%

3038

1357

44.7%

-122

-3.9%

835

332

39.8%

56 1494 65

16 477 51

28.6% 31.9% 78.5%

49 1237 50

28 388 36

57.1% 31.4% 72.0%

-7 -257 -15

-12.5% -17.2% -23.1%

10 327 16

3 95 9

30.0% 29.1% 56.3%

GROUP 4 - TOTAL

1615

544

33.7%

1336

452

33.8%

-279

-17.3%

353

107

30.3%

SUB-TOTAL OF GROUPS 1 TO 4

5095

2473

48.5%

4654

2051

44.1%

-441

-8.7%

1260

499

39.6%

42 5 101 39 2 256 133 99 1036 20 51

42 5 102 38 1 248 129 96 1018 22 43

100.0% 100.0% 101.0% 97.4% 50.0% 96.9% 97.0% 97.0% 98.3% 110.0% 84.3%

25 9 91 31 1 250 82 90 909 25 33

24 9 91 31 1 239 82 92 907 22 29

96.0% 100.0% 100.0% 100.0% 100.0% 95.6% 100.0% 102.2% 99.8% 88.0% 87.9%

-17 4 -10 -8 -1 -6 -51 -9 -127 5 -18

-40.5% 80.0% -9.9% -20.5% -50.0% -2.3% -38.3% -9.1% -12.3% 25.0% -35.3%

7 3 33 8 0 73 25 24 485 8 12

6 3 33 7 0 66 26 24 484 6 10

85.7% 100.0% 100.0% 87.5% 90.4% 104.0% 100.0% 99.8% 75.0% 83.3%

GROUP 5 - TOTAL

1784

1744

97.8%

1546

1527

98.8%

-238

-13.3%

678

665

98.1%

TOTAL OF GROUPS 1 TO 5

6879

4217

61.3%

6200

3578

57.7%

-679

-9.9%

1938

1164

60.1%

GROUP 1 - TOTAL

GROUP 2 ~ Crimes of Indecency Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 3 ~ Crimes of Dishonesty Housebreaking ~ domestic dwelling Housebreaking ~ domestic non-dwelling Housebreaking ~ commercial Theft, attempt theft from locked premises/property Theft, attempt theft from locked motor vehicle Theft, attempted theft of a motor vehicle Convicted thief in poss.of tools etc. w.i. to steal In building with intent to steal Theft Theft from motor vehicle Reset Embezzlement Fraud Others GROUP 3 - TOTAL

GROUP 4 ~ Malicious Mischief, vandalism etc. Fireraising Malicious Damage/Vandalism Others

GROUP 5 ~ Other crimes Public mischief & wasting police time Escape or rescue from police custody or prison Resisting arrest or obstructing police officer General attempts to pervert the course of justice Sex Offenders' register offences Bail - Fail to keep conditions Possession of offensive weapons Drugs - supply, with intent to supply etc Drugs - personal possession Drugs - manufacture etc Others

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

Policing Dundee: Community Summaries ~ April to July 2012 SECTION 1: MARYFIELD

CITY

CENTRE

• A deterioration from 77.8% to 58.8% for

AND

people who thought that crime in their neighbourhood had remained the same or improved over the past year (June result 53.8%) • An increase of 11.3 percentage points from 57.2% to 68.5% in the percentage of residents who expressed concern at becoming a victim of crime in their neighbourhood.

Main areas of public concern: anti-social behaviour, drug dealing/drug abuse and housebreaking CRIME Highlights • Reduction of 37.0% in violent crime (10crimes). • Reduction in vandalism of 36.8% (56 crimes) Performance alert! • Increase in crimes of dishonesty of 7.5% (only section in LPA with an increase) • Increase in crimes of domestic housebreaking of 76.5%, from 17 to 30. (Improvement on the differential at the end of June ~ 154.5%).

TARGETED COMMUNITY ACTIVITY Inspector Steve Main said: ‘This reporting period saw a large amount of press coverage of four murders in Dundee which undoubtedly had an impact on public opinion regarding crime in their neighbourhood. All four of these serious crimes have been detected and, on a positive note, the Section 1 area has seen a reduction of 37% in violent crimes and significant increases in detections for violent crimes overall. Domestic housebreaking remains a concern and targeted work is ongoing with these crimes being prioritised for enquiry by a dedicated resource, crime reduction solutions being examined by community officers and increased patrols in highlighted areas.

DETECTION RATE Highlights • Best detection rate across the Local Policing Area (LPA) for groups 1-4 at 53.3% • Improvement in detection rate for violent crime from 70.4% last year to 88.2%, also improvement on end of June result (86.7%) Performance alert! • Fall of 12.7 percentage points in detection rate for domestic housebreaking, from 29.4% to 16.7%, lowest across the LPA but an improvement on the end of June result of 14.3%.

This reporting period also saw an increase in overall dishonesty which is not in keeping with the remainder of Dundee LPA. Analysis indicates domestic housebreakings, break-ins into allotments in Old Craigie Road and increases in crimes of shoplifting as being the main reasons for the increase. Meetings have already been held with allotment management to discuss improving security of the site and exploring various funding streams. The Community Impact Team South have been tasked with assisting to tackle shoplifting in the Section and work is also ongoing with partners. In addition, target hardening training being organised through the Community Team’

STANDARDS OF SERVICE Performance alert! • Reductions across two out of three measures relating to updating the public. • Reduction in the percentage of customers who were satisfied with the overall service provided by Tayside Police from 85.0% to 78.1% (June result 82.6%) PUBLIC PERCEPTION Performance alert!

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

Policing Dundee: Community Summaries ~ April to July 2012 walking alone in their neighbourhood after dark (a 7.7 percentage point deterioration on last year).

SECTION 2: LOCHEE AND RYEHILL Main areas of public concern: drug dealing/drug abuse, vandalism/graffiti and anti-social behaviour

TARGETED COMMUNITY ACTIVITY

CRIME Highlights • Reduction of 18.2% in crimes of violence (4 crimes) Performance alert! • Rise in domestic housebreaking from 28 to 40 (42.9%)

Sergeant Dave Small said: Over the last few months we have worked closely with our partners in an effort to reduce violent crime in the area we police. This has included utilising the services of community wardens, our own CCTV van, working with staff at licensed premises and also appealing to the general public for any information they may have, not only in relation to violent crime, but any crime for that matter.

DETECTION RATE Highlights • Robbery detection rate improved dramatically from 71.4% to 100% • Improvement in detection rate for domestic housebreaking from 32.1% to 40.0% - the only section across the LPA to evidence an improvement.

I am somewhat concerned at the increase in domestic housebreakings and am making every effort to increase high visibility patrols in the hot spot areas to reassure the public and prevent any further crimes. Our community officers are always on hand to provide support, advise on any crime prevention matters and can guide people to any outside agencies that may be able to assist.

STANDARDS OF SERVICE Highlights • An improvement of 14.0 percentage points in the percentage of customers who received an update following their contact to report a crime from 62.5% to 76.5% • 86.4% of customers expressed overall satisfaction with the service provided, compared to 75.7% at the same time last year. Performance alert! • A deterioration of 10.5 percentage points in the percentage of customers who received an update following their contact for reasons other than to report a crime

Our overall standards of service appear to be reasonable, however there is still room for improvement. I am well aware that any person who has cause to contact Tayside Police expects to be fully updated at all times and this is something I shall be impressing upon my staff.

PUBLIC PERCEPTION Highlights • An improvement from 66.7% to 81.8% for residents who thought the crime rate in their neighbourhood had remained the same or improved over the past year • 90.0% of respondents stated that they felt safe walking alone in their neighbourhood during the day (a 4.2 percentage point improvement on last year). Performance Alert! • 35.1% of residents stated that they felt safe

CRIME Highlights • Best reduction in LPA for crimes of dishonesty at 22.3% (90 fewer crimes) • Reduction of 14.4% in vandalism (29 fewer crimes)

SECTION 3: DOWNFIELD AND HILLTOWN Main areas of public concern: drug dealing/ abuse, dangerous/careless driving and housebreaking

Performance alert! • Increase of 30.3% in crimes of domestic housebreaking, from 33 to 43. (Differential at the end of June was 66.7%)

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

Policing Dundee: Community Summaries ~ April to July 2012 DETECTION RATE Highlights • 29.7% detection rate for vandalism best across LPA despite being 2.2 percentage points below last year (31.8%) Performance alert! • 9.7 percentage point fall in detection rate for domestic housebreaking from 51.5% to 41.9%

PUBLIC PERCEPTION Highlights • An improvement from 50.0% to 61.5% for residents who felt safe walking alone in their neighbourhoods after dark

TARGETED COMMUNITY ACTIVITY

Main areas of public concern: dangerous/ careless driving, anti-social behaviour and drug dealing/drug abuse

SECTION 4: LONGHAUGH BROUGHTY FERRY

Inspector Paul McCord said: ‘We have done very well overall recently providing the community of Coldside and Strathmartine with a high standard of service and enjoying many positive and successful results in tackling crime. Our officers, as I have previously said, were stretched at times with a number of commitments and serious incidents to deal with and I am very proud in the way they responded.

AND

CRIME Highlights • •

Reduction of 54.5% in violent crime (from 22 to 10) - best reduction across LPA 52.2% decrease in vandalism (120 crimes)

DETECTION RATE Performance alert! • 7.5 percentage point drop in detection rate for crimes of dishonesty ~ from 47.1% to 39.5% • Deterioration in the detection rate for housebreaking from 43.8% to 32.0%

We intend to continue this positive action and I note that we will be focussing a large degree of our efforts in relation to catching people who break in to others’ homes and businesses. The misery and fear of having your home broken into is one that we aim to keep to a minimum and reduce as much as possible. We will target the known individuals who habitually commit such crimes and will make sure that every opportunity is taken to disrupt their criminal activities and lock them up when the evidence allows.

STANDARDS OF SERVICE Highlights • 80.0% of customers received an update following their contact to report a crime compared to only 61.1% last year. Also, an improvement on the end of June figure of 69.2% • 80.0% of respondents also stated that they had received an update following their contact for reasons other than to report a crime. The commensurate figure last year was 25.0%

I would remind our community that crime prevention is the best policy and they should be aware that they need to ensure their property is appropriately secure at all times of the day and night. I would also ask if anyone has any information on persons who are responsible for such awful crimes then please contact your local officers and pass all relevant information on to them.’ STANDARDS OF SERVICE Highlights • Improvements in all measures of Standards of Service of between 6.9 and 15.4 percentage points • 83.3% of customers expressed overall satisfaction with the service provided, compared to 72.5% at the same time last year.

PUBLIC PERCEPTION Highlights • 36.4% of residents expressed concern at becoming a victim of crime in their neighbourhood, an improvement of 10.9 percentage points on the 47.3% recorded last year.

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

Policing Dundee: Community Summaries ~ April to July 2012 Performance alert! • 70.9%% of customers thought crime in their neighbourhood had remained the same or improved over the last year compared to 88.8% last year—a deterioration of 17.1 percentage points. TARGETED COMMUNITY ACTIVITY Inspector Kevin Williams said: ‘This report provides a great deal of evidence that the coordinated work of the police and partner agencies, along with the support of the local communities across the Section 4 area is helping to lower crime. The overall reduction in Group 1 - 4 crimes of more than 25% is hugely significant as this covers a wide range of crime groups that can blight a community. This reduction meant that there were significantly less victims of crime in general and included exceptional performance in certain groupings, such as violent crime and also vandalism, where the numbers of recorded crimes lowered by over 50%. There was also been a welcome increase in all but one of the customer satisfaction measurements and officers and staff will continue to focus on this in the months ahead. The report provides reassurance for everybody working for safer communities in the Section 4 area that the hard work they have put in so far this year has made a difference. The focus will remain on working together to prevent and detect crime, offering support and reassurance to victims and providing the best service we can to everybody that we serve. We will not become complacent and hopefully we can maintain the reduction in crime levels on a long term basis."

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

KEY PERFORMANCE RESULTS: LOCAL POLICING AREA SCORECARD APRIL 2012 - JULY 2012 SECTION 1 City Centre and Maryfield

POLICING DUNDEE

SECTION 2 Lochee and Ryehill

SECTION 3 Downfield and Hilltown

SECTION 4 Longhaugh and Broughty Ferry

2011-12 Result

% / pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

2273

2621

-13.3%

673

701

-4.0%

620

652

-4.9%

533

665

-19.8%

447

603

-25.9%

- Detection rate

45.8%

47.9%

-2.0

53.3%

59.1%

-5.7

46.9%

42.9%

4.0

40.7%

46.3%

-5.6

39.1%

42.0%

-2.8

-26.4%

-37.0%

-18.2%

10.0%

-54.5%

- Detection rate

83.6%

81.3%

2.3

88.2%

70.4%

17.9

72.2%

81.8%

-9.6

81.8%

90.0%

-8.2

100.0%

86.4%

13.6

Indecency (G2)

-8.2%

12.9%

-21.4%

-27.8%

-20.0%

- Detection rate

86.6%

65.8%

20.8

97.1%

67.7%

29.4

81.8%

50.0%

31.8

69.2%

77.8%

-8.5

75.0%

60.0%

Dishonesty (G3)

1534

1626

-5.7%

515

479

7.5%

394

416

-5.3%

314

404

-22.3%

311

327

-4.9%

- Detection rate

47.5%

54.0%

-6.5

53.8%

65.3%

-11.6

50.5%

50.7%

-0.2

41.4%

49.5%

-8.1

39.5%

47.1%

-7.5

605

831

-27.2%

106

164

-35.4%

197

200

-1.5%

184

223

-17.5%

118

244

-51.6%

32.9%

30.7%

2.2

31.1%

37.2%

-6.1

35.5%

22.0%

13.5

32.6%

34.1%

-1.5

30.5%

30.3%

0.2

-13.6%

-16.7%

-14.3%

-20.0%

0.0%

100.0%

45.5%

54.5

100.0%

16.7%

83.3

100.0%

71.4%

28.6

125.0%

80.0%

45.0

75.0%

0.0%

75.0

555

769

-27.8%

152

-36.8%

177

186

-4.8%

172

201

-14.4%

110

230

-52.2%

28.8%

29.3%

-0.4

27.1%

36.2%

-9.1

29.4%

21.5%

7.9

29.7%

31.8%

-2.2

28.2%

28.7%

-0.5

163

126

29.4%

76.5%

42.9%

30.3%

4.2%

33.7%

41.3%

-7.5

16.7%

29.4%

-12.7

40.0%

32.1%

7.9

41.9%

51.5%

-9.7

32.0%

43.8%

-11.8

Violent Crime (G1)

Mal Mischief, vandalism (G4) - Detection rate Robbery - Detection rate Vandalism - Detection rate Domestic Housebreaking - Detection rate

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

POLICING DUNDEE

2012-13 Result

Groups 1-4

CRIME

KEY PERFORMANCE RESULTS: DUNDEE LPA SCORECARD - STANDARDS OF SERVICE - APRIL to JULY 2012 SECTION 1 City Centre and Maryfield

POLICING DUNDEE

SECTION 2 Lochee and Ryehill

SECTION 3 Downfield and Hilltown

SECTION 4 Longhaugh and Broughty Ferry

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

90.0%

93.8%

-3.8

97.4% 90.9%

6.5

94.1%

87.2%

6.9

93.5%

84.8%

8.7

85.0%

83.1% 77.9%

5.2

70.0%

88.9%

-18.9

85.7% 70.8%

14.9

90.9%

77.3%

13.6

85.0%

81.8%

3.2

65.0%

71.7% 58.2%

13.5

71.4%

76.5%

-5.1

66.7% 63.3%

3.4

70.0%

54.6%

15.4

80.0%

46.7%

33.3

% of customers who received an update following their contact to report a crime

79.7% 71.2%

8.5

76.2%

90.0%

-13.8

76.5% 62.5%

14.0

87.5%

80.0%

7.5

80.0%

61.1%

18.9

% of customers who received an update following their contact for reasons other than to report a crime

56.4% 44.2%

12.2

57.1%

0.0

53.8% 64.3% -10.5

50.0%

36.8%

13.2

80.0%

25.0%

55.0

81.5% 76.9%

4.6

78.1%

85.0%

-6.9

86.4% 75.7%

83.3%

72.5%

10.8

76.6%

78.8%

-2.2

First Contact: % of respondents provided with the name of the person dealing with their enquiry

Updating the Public: Overall % of customers who received an update on the progress of their enquiry

Customer Experience: Overall satisfaction rating of the service provided by Tayside Police

Response Rate

85.0%

137/432 (31.7%)

32/100 (32.0%)

10.7

38/120 (31.7%)

36/108 (33.3%)

31/104 (29.8%)

Caution should be exercised when interpreting the results at sectional level due to the very small sub-sample sizes. First Contact

- Improvement in satisfaction with service at first contact from 88.4% to 93.9%. - Improvement in identifying the person dealing with the enquiry from 77.9% to 83.1%. Updating the Public

- A statistically significant improvement in updating the public from 58.2% to 71.7%. This result achieves the force target set at 65.0%. When analysed by reason for contact - 79.7% of those who reported a crime were updated compared to 71.2% the previous year. Similarly, a 12.2 percentage point improvement was evident in relation to those whose contact was for reasons other than to report a crime whereby 56.4% received an update compared to 44.2% in 2011. Customer Experience

- Improvement in overall customer experience from 76.9% to 81.5%.

POLICING DUNDEE

2011-12 Result

2012-13 Result

% / pp Change

2011-12 Result

5.5

service provided at first contact

2012-13 Result

93.9% 88.4%

First Contact: Overall satisfaction rating for

2012-13 Target

94.0%

Customer Satisfaction

DUNDEE LPA SCORECARD - PUBLIC PERCEPTION ~ APRIL - JULY 2012 SECTION 4 Longhaugh and Broughty Ferry

SECTION 3 Downfield and Hilltown

SECTION 2 Lochee and Ryehill

SECTION 1 City Centre and Maryfield

POLICING DUNDEE 2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

85.7%

-1.8

68.5%

78.5%

-10.0

87.2%

85.0%

2.2

81.5%

87.5%

-6.0

90.9%

87.1%

3.8

73.2%

80.5%

-7.3

58.8%

77.8%

-19.0

81.8%

66.7%

15.1

75.0%

82.2%

-7.2

70.9%

88.0%

-17.1

â&#x20AC;ŚDuring the day

90.7%

89.9%

0.8

84.2%

100.0%

-15.8

90.0%

85.8%

4.2

92.5%

87.4%

5.1

93.8%

90.0%

3.8

â&#x20AC;ŚAfter dark

50.0%

54.2%

-4.2

41.2%

50.0%

-8.8

35.1%

42.8%

-7.7

61.5%

50.0%

11.5

62.6%

65.0%

-2.4

50.0%

51.4%

-1.4

68.5%

57.2%

11.3

56.5%

57.1%

-0.6

44.4%

50.0%

-5.6

36.4%

47.3%

-10.9

Neighbourhood as a safe place to live % of residents who rated their neighbourhood as a safe place to live Crime in neighbourhood % of residents who thought that the crime rate in their neighbourhood had remained the same or improved over the past year

Feelings of safety % of residents who felt safe walking alone in neighbourhood

Concerns at becoming a victim of crime % of residents concerned at becoming a victim of crime in their neighbourhood

Drug dealing/drug abuse (24.0%)

Top 3 issues that cause most Dangerous/careless driving concern in neighbourhoods (19.8%)

Antisocial behaviour (19.8%)

Changes in above concerns between current and previous year Response Rate

No change in top 3 concerns at LPA level with only antisocial behaviour changing from 1st to 3rd position.

120/432 (27.8%)

Antisocial behaviour (33.3%) Drug dealing/drug abuse (22.2%) Housebreaking (16.7%)

Drug dealing/drug abuse (25.7%) Vandalism/graffiti (20.0%) Antisocial behaviour (14.3%)

Drug dealing/drug abuse (25.0%) Dangerous/careless driving (20.0%) Housebreaking (15.0%)

Dangerous/careless driving (39.1%) Antisocial behaviour (26.1%) Drug dealing/drug abuse (21.7%)

No change in top 3 concerns in section 1.

Vandalism/graffiti moves up from 4th position into 2nd; drug dealing moves from 2nd into 1st and antisocial behaviour drops from 1st to 3rd position.

Dangerous/careless driving and drug dealing/drug abuse swap position and housebreaking moves up from 4th to 3rd concern.

Dangerous/careless driving and antisocial behaviour swap position at the top of the list of concerns.

40/120 (33.3%)

28/108 (25.9%)

33/104 (31.7%)

19/100 (19.0%)

POLICING DUNDEE

2012-13 83.9%

Public Perception

POLICING DUNDEE: Crime in more detail PERIOD APRIL to JULY CRIME CLASSIFICATION

2011/2012 Made known

July Alone

2012/2013

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

Made known

DETECTIONS number %

1 11 0 38 22 14 1 2 1 1

1 9 0 32 10 17 1 2 1 1

100.0% 81.8% 84.2% 45.5% 121.4% 100.0% 100.0% 100.0% 100.0%

4 5 0 30 19 7 0 1 1 0

4 5 0 22 19 5 0 0 0 1

100.0% 100.0% 73.3% 100.0% 71.4% 0.0% 0.0% -

3 -6 0 -8 -3 -7 -1 -1 0 -1

300.0% -54.5% -21.1% -13.6% -50.0% -100.0% -50.0% 0.0% -100.0%

1 1 0 8 3 2 0 1 0 0

1 1 0 5 3 0 0 0 0 0

100.0% 100.0% 62.5% 100.0% 0.0% 0.0% -

81.3%

83.6%

-24

-26.4%

62.5%

15 0 24 9 6 19

8 0 13 8 4 15

53.3% 54.2% 88.9% 66.7% 78.9%

10 0 15 5 9 28

8 0 11 3 7 29

80.0% 73.3% 60.0% 77.8% 103.6%

-5 0 -9 -4 3 9

-33.3% -37.5% -44.4% 50.0% 47.4%

4 0 4 1 1 6

1 0 1 0 0 8

25.0% 25.0% 0.0% 0.0% 133.3%

65.8%

86.6%

-6

-8.2%

62.5%

126 56 47 22 102 55 4 25 1039 52 11 3 77 7

52 9 11 5 35 29 4 22 623 20 12 5 50 1

41.3% 16.1% 23.4% 22.7% 34.3% 52.7% 100.0% 88.0% 60.0% 38.5% 109.1% 166.7% 64.9% 14.3%

163 43 49 33 71 44 6 24 900 51 15 0 89 46

55 9 20 12 30 17 6 21 484 5 17 1 44 8

33.7% 20.9% 40.8% 36.4% 42.3% 38.6% 100.0% 87.5% 53.8% 9.8% 113.3% 49.4% 17.4%

37 -13 2 11 -31 -11 2 -1 -139 -1 4 -3 12 39

29.4% -23.2% 4.3% 50.0% -30.4% -20.0% 50.0% -4.0% -13.4% -1.9% 36.4% -100.0% 15.6% 557.1%

33 18 9 8 17 13 1 5 231 15 3 0 25 26

8 4 8 3 9 7 1 4 113 2 4 0 14 0

24.2% 22.2% 88.9% 37.5% 52.9% 53.8% 100.0% 80.0% 48.9% 13.3% 133.3% 56.0% 0.0%

1626

878

54.0%

1534

729

47.5%

-92

-5.7%

404

177

43.8%

29 769 33

4 225 26

13.8% 29.3% 78.8%

26 555 24

17 160 22

65.4% 28.8% 91.7%

-3 -214 -9

-10.3% -27.8% -27.3%

7 164 5

2 36 3

28.6% 22.0% 60.0%

831

255

30.7%

605

199

32.9%

-226

-27.2%

176

23.3%

2621

1255

47.9%

2273

1042

45.8%

-348

-13.3%

612

238

38.9%

23 3 43 20 1 143 81 54 335 12 35

23 3 44 20 1 137 77 49 330 14 31

100.0% 100.0% 102.3% 100.0% 100.0% 95.8% 95.1% 90.7% 98.5% 116.7% 88.6%

10 5 33 17 0 130 51 52 357 15 17

10 5 33 16 0 124 49 52 356 12 17

100.0% 100.0% 100.0% 94.1% 95.4% 96.1% 100.0% 99.7% 80.0% 100.0%

-13 2 -10 -3 -1 -13 -30 -2 22 3 -18

-56.5% 66.7% -23.3% -15.0% -100.0% -9.1% -37.0% -3.7% 6.6% 25.0% -51.4%

2 2 12 6 0 46 12 10 98 5 6

2 2 12 5 0 43 13 10 99 3 6

100.0% 100.0% 100.0% 83.3% 93.5% 108.3% 100.0% 101.0% 60.0% 100.0%

750

729

97.2%

687

674

98.1%

-63

-8.4%

199

195

98.0%

3371

1984

58.9%

2960

1716

58.0%

-411

-12.2%

811

433

53.4%

GROUP 2 ~ Crimes of Indecency Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 4 ~ Malicious Mischief, vandalism etc. Fireraising Malicious Damage/Vandalism Others GROUP 4 - TOTAL

SUB-TOTAL OF GROUPS 1 TO 4

TOTAL OF GROUPS 1 TO 5

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

Policing Angus: Community Summaries ~ April to July 2012 TARGETED COMMUNITY ACTIVITY

SECTION 1: FORFAR AND KIRRIEMUIR

Inspector Ally Robertson said: ‘The period from April to the end of July was the busiest this section has experienced for a considerable period of time. As a consequence, we suffered an increase in crime and anti-social behaviour. This was evident across the section with a marked increase in crimes of dishonesty and violence. As a result of this, greater focus has been placed on the small but challenging group of individuals that was responsible for this upsurge and I happy to report that significant successes have since been secured which will be reflected in the months to come.

Main areas of public concern: other (dog fouling), drug dealing/drug abuse, anti-social behaviour CRIME Performance alert! • Increase in crimes of dishonesty of 39.3% (72 crimes). • Housebreaking up by 40.0% from 10 last year to 14 this year

My section also suffered a drugs related death which again focused my attention in providing reassurance to community not only in enforcing warrants for dealers’ houses but by engaging with all agencies and the community to try and make this community safer.’

DETECTION RATE Highlights • Whilst the 21.4% detection rate for housebreaking was 8.6 percentage points worse than last year it was a 13.7 percentage point improvement on the 7.7% recorded at the end of June • 5 detection rates had improved since the end of of June

SECTION 2: MONTROSE AND BRECHIN Main areas of public concern: anti-social behaviour, dangerous/careless driving and drug dealing/drug abuse

STANDARDS OF SERVICE Highlights • 80.0% of customers expressed overall satisfaction with the service provided, compared to 73.9% at the same time last year • 58.3% of customers stated they had received an update following contact with the police for reasons other than reporting a crime—a 16.6 percentage point improvement. Performance alert! • 63.6% of customers expressed satisfaction relating to receiving an update following their contact to report a crime—a deterioration of 14.2 percentage points

CRIME Highlights • Reduction in crimes of dishonesty of 18.9% (37 crimes) • Housebreaking down from 9 crimes to 3 Performance alert! • 40.7% increase in vandalism from 91 to 128 (50.7% increase at the end of June) DETECTION RATE Performance alert! • Whilst only 3 housebreakings recorded— none detected

PUBLIC PERCEPTION Highlights • 94.5% of residents thought that the crime rate in their neighbourhood had remained the same or improved over the past year compared to only 72.7% last year—best result across LPA • Only 19.0% of respondents stated that they were concerned at becoming a victim of crime in their neighbourhood compared to 30.0% at the same time last year.

STANDARDS OF SERVICE Highlights • A significant improvement of 50 percentage points in the percentage of customers who received an update on the progress of their enquiry from 31.8% to 81.8% • A 13.9% percentage point improvement on the overall customer experience from 78.6% to 92.5%

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

Policing Angus: Community Summaries ~ April to July 2012 PUBLIC PERCEPTION Highlights • 92.0% of residents thought that the crime rate had remained the same or improved over the past year compared to only 63.2% at the same time last year. • 97.1% of residents said they felt safe walking alone in their neighbourhoods during the day—best result across LPA Performance alert! • Only 53.1% of residents said they felt safe walking alone in their neighbourhoods after dark compared to 80.8% last year at the same time.

continue to make every effort to maintain these excellent results. It was very satisfying to see that almost 92% of people in the Community perceive that the crime rate has either remained the same or fallen, and very rewarding to us all that over 97% of our Community feel that is safe for them to walk unaccompanied during the day, albeit that this is somewhat tempered by the lower figure for those residents who don’t feel safe walking after dark. This last figure does not reflect the true picture, i.e. that crime in our Communities is actually falling year on year, and local people have every reason to feel safe. Section personnel will not become complacent, and whenever possible will continue to carry out high visibility patrols in the Community, and some high visible patrolling after dark in residential areas might well go some way to increasing the number of people who feel safe walking after dark.

TARGETED COMMUNITY ACTIVITY Sergeant Hamish Gray said: ‘The figures clearly show that the overall crime rate continued to fall in Angus LPA including the Montrose/Brechin/Edzell Section. I am in no doubt that this was a direct result of the significant efforts made by those local officers who employ the simple but very effective Policing style of being visible and approachable.

SECTION 3: ARBROATH Main areas of public concern: drug dealing/drug abuse, housebreaking and antisocial behaviour

Particularly welcome was the continuing decrease in crimes of dishonesty, including housebreaking. The ‘Performance Alert’ in respect of the increase in the number of vandalisms is noted. However, this notable increase on last year's figures was identified in June and proactive work in the affected areas of the town since then has had the positive effect of reducing the number of such offences committed in July.

CRIME Highlights • Reduction of 65.0% in crimes of indecency from 20 to 7 Performance alert! • 37.5% increase in domestic housebreaking (from 8 to 11)

Officers in Montrose and Brechin continue to support the victims of antisocial behaviour, as well as targeting instances of alcohol fuelled violence and disorder, in particular the sort that can occur outside licensed premises at close of business. Local officers also continue to carry out the proven and effective practise of being present outside the larger licensed premises at end of permitted hours which has proved to be a very effective technique in reducing the number of incidents of drunken disorder.

DETECTION RATE Highlights • Best detection rate across the LPA for crimes of dishonesty at 55.4%. • 6 detection rates improved when compared to the end of June STANDARDS OF SERVICE Highlights • 100% of respondents who contacted the police to report a crime stated that they had received an update—best result across LPA • 8.8 percentage point improvement on the overall satisfaction rating from 88.0% to 96.8% PUBLIC PERCEPTION Highlights

The customer satisfaction results for the Section were very pleasing to note, in particular the significant increase in those who report a good overall experience when dealing with Police, and those who are receiving the required subsequent contact and updates on their enquiries. Section personnel will

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

Policing Angus: Community Summaries ~ April to July 2012 • 79.0% of residents thought that the crime

safer in their neighbourhoods. A large number of residents felt that crime rates in their area had remained the same or improved. It was satisfying to note that there has been a marked reduction in residents’ concerns of becoming a victim of crime. Much of this is clearly due to increased communication and the improved visibility of officers in the residential areas of Arbroath section.’

rate in their neighbourhood had remained the same or improved over the past year compared to 50.0% last year • 27.3% of residents said they were concerned at becoming a victim of crime in their neighbourhood, an improvement of 31.1 percentage points on the result at the same time last year (58.4%)

SECTION 4: CARNOUSTIE

TARGETED COMMUNITY ACTIVITY

Main areas of public concern: anti-social behaviour, dangerous/careless driving, drug dealing/ drug abuse and assault

Sergeant Dave Black said: ‘It was very pleasing to see reductions in serious crimes such as indecencies. This was a direct result of the excellent efforts of all local Arbroath officers, a testimony to their proactive policing style and their challenging of inappropriate behaviour.

CRIME Highlights • Reduction of 34.2% in Groups 1 to 4 (50 crimes) - best reduction across the LPA • Reduction of 40.6% in crimes of dishonesty (28 crimes) - best reduction across the LPA • Reduction of 32.4% in vandalism from 68 to 46 - best percentage reduction across the LPA

There was a slight increase in domestic housebreaking. Officers will work towards reducing these crimes by engaging with the community and issuing crime prevention advice, particularly to those who leave windows open and homes insecure during the warmer summer months. Reducing these crimes and increasing the detections will be our aim over the next few months. Local officers will continue to conduct dedicated patrols in areas affected. Any assistance with information from members of the public would be greatly appreciated and will be acted upon promptly.

DETECTION RATE Performance alert! • Deterioration in the detection rate for Groups 1 to 4 from 40.4% to 24.0% • Deterioration in the detection rate for vandalism from 45.6% to 21.6%

In other areas, it was pleasing to see that the Section recorded improved detection rates including the best detection rate across the Angus LPA in respect of crimes of dishonesty.

STANDARDS OF SERVICE Highlights • An improvement of 11.7 percentage points in the percentage of customers who received an update on the progress of their enquiry from 80.0% to 91.7% - best result across LPA

The customer satisfaction survey results demonstrated that the officers from the Arbroath Section were particularly effective in contacting and updating people reporting crimes and incidents. I was delighted to see that 100% of respondents who had contacted the police to report a crime had been updated by the officer concerned. Again this is the best result across the LPA, and is a reflection of the dedication shown by local officers.

PUBLIC PERCEPTION Highlights • 12.4% of residents said they were concerned at becoming a victim of crime in their neighbourhood, an improvement of 18.2 percentage points on the result at the same time last year (30.6%). TARGETED COMMUNITY ACTIVITY

The vast majority of the those surveyed were happy with the level of service provided by their local police and the most recent result was an improvement on the satisfaction rating at the same time last year. I was very pleased to see from the public perception figures that members of the public felt increasingly

Policing Angus: Community Summaries ~ April to July 2012 Inspector Fiona Jarrett said: ‘I was, once again, happy to see a reduction across all crime areas within the Carnoustie/Monifieth area with a reduction of 40% in crimes of dishonesty and 32% in vandalisms.

The Road Safety Officer delivered general road safety advice during a roadshow held at Brechin Castle Centre. Section 3: The Road Safety Officer delivered Drink/driving presentations to 300 Royal Marines at Condor

Our aim is to improve on our detection rates for the crimes that have been committed. Now that the Olympics and main holiday periods are over we will focus on action plans to address any areas where improvement is required.

The Road Safety Officer also assisted in carrying out car seat checks during operation Bandit. Officers locally provided support to the Friday Night project running from the Saltire Leisure centre which regularly attracts 140 young people every Friday from 6.30 to 10.30pm, taking part in sport and culture driven activities. The project has been widely recognised as lowering youth related issues in the area. The project is supported by a wide range of partners including Tayside Council on Alcohol, Angus Council, Tayside Fire and Rescue and Third Sector Organisations.

We will continue our good work in keeping customers up to date with the progress of their enquiries and also continue with a a high profile visible approach so our communities feel safe in their neighbourhoods.’

SAFER COMMUNITIES

Section 4 : The Road Safety Officer delivered general road safety advice during a roadshow held at Dobbies in Monifieth

June/July update

The local Community Officer in Monifieth, Sheena Melvin, co-ordinated a regular Friday night drop in every Friday, from 7 to 10pm, during the school holidays, for young people locally. General activities and a safe meeting place were offered through the local community cabin. During the times this ran no youth calls were recorded in the area.

Inspector Kenny Hart said: Section 1: ‘Forfar Academy – the Road Safety Officer ran Driving Ambition with senior pupils. Kirriemuir – Tayside Police in partnership with statutory and private sector partners worked with nine young vulnerable people in the area through a programme based on fitness, music and motorbikes. Funded by Angus Council’s ‘Give it a Go Fund’ the project reduced offending locally and increased police relationships with the young people.

Birkhill Community Officer Steve Wilson supported by Piper Dam Golf Course organised a gold related diversion scheme for boys and girls staying locally. Across All Sections: In addition to all the above a partnership roadshow visited Migrant Workers on farms in Carnoustie, Brechin and Arbroath giving advice and support to hundreds of people who work on these farms every year with the main nationalities being Bulgarian, Romanian, Polish, Czech, and Slovakian.’

Newtyle -Community Officer Steve Wilson worked in partnership with Dundee FC community coaches and provided football workshops for young people locally; the first session attracted 25 youngsters. Kirriemuir and Forfar – in both areas popular Friday Night projects were run at each leisure centre with police in attendance in order to provide support to a wider partnership. This project has given positive alternatives in areas of sport and culture to hundreds of young people. Section 2: Brechin High School – officers and staff from the Safer Communities Office attended the school to provide advice on how to keep safe over the summer months, this was done via a drop-in stall set up at lunchtimes. Stracathro Hospital – the Crime Prevention Officer delivered a personal safety input to all NHS staff members who are due to retire in the next few months and covered crime trends in the area and how best to protect yourself. A further Personal Safety input was also delivered to the nurses at the surgical unit. 24

KEY PERFORMANCE RESULTS: LOCAL POLICING AREA SCORECARD APRIL 2012 - JULY 2012 SECTION 2 Montrose and Brechin

SECTION 1 Forfar and Kirriemuir

POLICING ANGUS

SECTION 3 Arbroath

SECTION 4 Carnoustie

2012-13 Result

2011-12 Result

% / pp Change

2012-13 Result

2011-12 Result

% /pp Change

2012-13 Result

2011-12 Result

% /pp Change

2012-13 Result

2011-12 Result

% /pp Change

2012-13 Result

2011-12 Result

% /pp Change

Groups 1-4

1046

1085

-3.6%

376

299

25.8%

259

251

3.2%

315

389

-19.0%

146

-34.2%

- Detection rate

44.3%

47.5%

-3.2

43.4%

45.5%

-2.1

45.9%

48.6%

-2.7

50.2%

50.9%

-0.7

24.0%

40.4%

-16.5

17.4%

80.0%

66.7%

0.0%

-50.0%

- Detection rate

96.3%

91.3%

5.0

111.1%

60.0%

51.1

80.0%

100.0%

-20.0

90.9%

100.0%

-9.1

100.0%

0.0

Indecency (G2)

-34.2%

-11.1%

100.0%

-65.0%

-60.0%

- Detection rate

96.0%

86.8%

9.2

62.5%

122.2%

***

137.5%

175.0%

-37.5

85.7%

65.0%

20.7

100.0%

40.0%

***

Dishonesty (G3)

596

620

-3.9%

255

183

39.3%

116

143

-18.9%

184

225

-18.2%

-40.6%

- Detection rate

47.8%

50.0%

-2.2

43.5%

48.6%

-5.1

55.2%

51.7%

3.4

55.4%

55.6%

-0.1

19.5%

31.9%

-12.4

398

404

-1.5%

104

102

2.0%

130

101

28.7%

113

133

-15.0%

-25.0%

32.2%

37.4%

-5.2

35.6%

32.4%

3.2

30.8%

37.6%

-6.9

35.4%

36.8%

-1.4

21.6%

45.6%

-24.0

-50.0%

***

0.0%

-100.0%

100.0%

***

0.0%

***

0.0%

***

100.0%

***

0.0%

100.0%

***

377

380

-0.8%

-3.1%

128

40.7%

108

123

-12.2%

-32.4%

32.4%

34.7%

-2.4

36.8%

31.6%

5.2

31.3%

33.0%

-1.7

34.3%

32.5%

1.7

21.7%

45.6%

-23.8

-6.7%

40.0%

-66.7%

37.5%

-100.0%

28.6%

53.3%

-24.8

21.4%

30.0%

-8.6

0.0%

55.6%

-55.6

45.5%

75.0%

-29.5

0.0%

66.7%

***

Violent Crime (G1)

Mal Mischief, vandalism (G4) - Detection rate Robbery - Detection rate Vandalism - Detection rate Domestic Housebreaking - Detection rate

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

POLICING ANGUS

CRIME

KEY PERFORMANCE RESULTS: ANGUS LPA SCORECARD - STANDARDS OF SERVICE - APRIL to JULY 2012 SECTION 1 Forfar and Kirriemuir

POLICING ANGUS

SECTION 2 Montrose and Brechin

SECTION 3 Arbroath

SECTION 4 Carnoustie

2012-13 Result

2011-12 Result

%/pp Change

8.8

96.4%

87.5%

8.9

100.0% 88.5%

11.5

100.0% 90.9%

9.1

96.3%

92.3%

4.0

85.0%

87.1% 87.3%

-0.2

77.8%

84.2%

-6.4

94.4% 100.0%

-5.6

89.5%

85.7%

3.8

86.7%

83.3%

3.4

65.0%

76.1% 56.8%

19.3

60.9%

57.1%

3.8

81.8%

31.8%

50.0

69.6%

65.2%

4.4

91.7%

80.0%

11.7

% of customers who received an update following their contact to report a crime

88.7% 75.0%

13.7

63.6%

77.8% -14.2

89.5%

55.6%

33.9

100.0% 78.6%

21.4

94.7%

87.5%

7.2

% of customers who received an update following their contact for reasons other than to report a crime

50.0% 39.0%

11.0

58.3%

41.7%

16.6

33.3%

15.4%

17.9

30.0%

44.4% -14.4

80.0%

71.4%

8.6

92.1% 82.4%

9.7

80.0%

73.9%

6.1

92.5%

78.6%

13.9

96.8%

88.0%

100.0% 93.3%

6.7

First Contact: % of respondents provided with the name of the person dealing with their enquiry

Updating the Public: Overall % of customers who received an update on the progress of their enquiry

Customer Experience: Overall satisfaction rating of the service provided by Tayside Police

Response Rate

85.0%

117/336 (34.8%)

30/85 (35.3%)

27/84 (32.1%)

8.8

33/103 (32.0%)

27/64 (42.2%)

Caution should be exercised when interpreting the results at sectional level due to the very small sub-sample sizes. First Contact

- A statistically significant improvement in satisfaction with service at first contact from 89.4% to 98.2%. This result well exceeds the force target set at 94.0%. - Slight reduction in identifying the person dealing with the enquiry from 87.3% to 87.1%. Again, this result exceeds the target set at 85.0%. Updating the Public

- A statistically significant 19.3 percentage point improvement in updating the public from 56.8% to 76.1%, the highest result across the force. This result again well exceeds the force target set at 65.0%. When analysed by reason for contact - 88.7% of those who reported a crime were updated compared to 75.0% the previous year. A further improvement was also evident in relation to those whose contact was for reasons other than to report a crime whereby 50.0% received an update compared to 39.0% in 2011. Customer Experience

- A statistically significant improvement in overall customer experience from 82.4% to 92.1%, the highest result across the force.

POLICING ANGUS

%/pp Change

2011-12 Result

2012-13 Result

%/pp Change

2011-12 Result

2012-13 Result

% / pp Change

2011-12 Result

2012-13 Result

98.2% 89.4%

First Contact: Overall satisfaction rating for service provided at first contact

2012-13 Target

94.0%

Customer Satisfaction

ANGUS LPA SCORECARD - PUBLIC PERCEPTION ~ APRIL - JULY 2012 SECTION 1 Forfar and Kirriemuir

POLICING ANGUS

SECTION 4 Carnoustie

SECTION 3 Arbroath

SECTION 2 Montrose and Brechin

Change

2012-13

2011-12

Change

2.7

95.2%

95.4%

-0.2

100.0% 100.0%

0.0

95.7%

83.3%

12.4

100.0% 100.0%

0.0

88.2%

67.1%

21.1

94.5%

72.7%

21.8

92.0%

63.2%

28.8

79.0%

50.0%

29.0

85.7%

77.8%

7.9

â&#x20AC;ŚDuring the day

94.8%

97.2%

-2.4

95.2%

100.0%

-4.8

97.1%

100.0%

-2.9

90.9%

91.7%

-0.8

94.4%

97.2%

-2.8

â&#x20AC;ŚAfter dark

57.5%

71.2%

-13.7

57.9%

66.7%

-8.8

53.1%

80.8%

-27.7

54.5%

62.5%

-8.0

71.5%

72.9%

-1.4

22.6%

34.3%

-11.7

19.0%

30.0%

-11.0

26.5%

20.0%

6.5

27.3%

58.4%

-31.1

12.4%

30.6%

-18.2

Feelings of safety % of residents who felt safe walking alone in neighbourhood

Concerns at becoming a victim of crime % of residents concerned at becoming a victim of crime in their neighbourhood

Top 3 issues that cause most concern in neighbourhoods

Antisocial behaviour (24.6%) Dangerous/careless driving (20.0%) Drug dealing/drug abuse (20.0%)

Other* (28.6%) Drug dealing/drug abuse (21.4%) Antisocial behaviour (21.4%)

Antisocial behaviour (26.9%) Dangerous/careless driving (23.1%) Drug dealing/drug abuse (19.2%)

Drug dealing/drug abuse (28.6%) Housebreaking (21.4%) =Antisocial behaviour (14.3%) =Dangerous/careless driving (14.3%)

Antisocial behaviour (36.4%) Dangerous/careless driving (27.3%) Drug dealing/drug abuse (9.1%)

Changes in above concerns between the current and commensurate period the previous year

Dangerous/careless driving and antisocial behaviour swap position.

Dangerous/careless driving and vandalism drop out of the top 3 concerns. Other moves into top position from 4th and antisocial behaviour moves up two places into 3rd position.

Antisocial behaviour and dangerous/careless driving change position at the top of concerns and drug dealing/drug abuse replaces other in 3rd position.

Dangerous/careless driving replaces vandalism/graffiti in 3rd position whilst housebreaking moves into 2nd position from 5th position.

Drug dealing/drug abuse replaces alcohol related crime in 3rd position. Top 2 issues swap position.

Response Rate

98/336 (29.2%)

21/76 (27.6%)

36/80 (45.0%)

23/92 (25.0%) 23/92 (25.0%)

18/88 (20.5%)

POLICING ANGUS

Change

2011-12

2012-13

Change

2011-12

2011-12 95.3%

2012-13

2012-13 98.0%

Public Perception

POLICING ANGUS: Crime in more detail PERIOD APRIL to JULY CRIME CLASSIFICATION

2011/2012 Made known

July Alone

2012/2013

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

Made known

DETECTIONS number %

1 3 0 9 2 5 0 0 3 0

1 3 0 9 2 4 0 0 2 0

100.0% 100.0% 100.0% 100.0% 80.0% 66.7% -

0 4 0 11 1 9 0 1 1 0

0 4 0 10 1 10 0 1 0 0

100.0% 90.9% 100.0% 111.1% 100.0% 0.0% -

-1 1 0 2 -1 4 0 1 -2 0

-100.0% 33.3% 22.2% -50.0% 80.0% -66.7% -

0 2 0 1 0 3 0 0 1 0

0 2 0 1 0 3 0 0 0 0

100.0% 100.0% 100.0% 0.0% -

91.3%

96.3%

17.4%

85.7%

8 0 26 1 3 0

7 0 23 2 1 0

87.5% 88.5% 200.0% 33.3% -

6 0 14 1 3 1

2 0 15 3 2 2

33.3% 107.1% 300.0% 66.7% 200.0%

-2 0 -12 0 0 1

-25.0% -46.2% 0.0% 0.0% -

1 0 3 0 2 0

0 0 1 0 1 0

0.0% 33.3% 50.0% -

86.8%

96.0%

-13

-34.2%

33.3%

30 17 23 12 21 22 0 12 412 36 1 1 32 1

16 3 8 6 2 14 0 11 222 10 1 1 15 1

53.3% 17.6% 34.8% 50.0% 9.5% 63.6% 91.7% 53.9% 27.8% 100.0% 100.0% 46.9% 100.0%

28 17 34 7 9 17 0 5 406 14 3 1 40 15

8 2 5 0 4 12 0 5 213 0 3 0 23 10

28.6% 11.8% 14.7% 0.0% 44.4% 70.6% 100.0% 52.5% 0.0% 100.0% 0.0% 57.5% 66.7%

-2 -6.7% 0 0.0% 11 47.8% -5 -41.7% -12 -57.1% -5 -22.7% 0 -7 -58.3% -6 -1.5% -22 -61.1% 2 200.0% 0 0.0% 8 25.0% 14 1400.0%

5 6 14 1 1 6 0 0 104 3 1 0 8 6

5 1 3 0 0 2 0 0 49 0 1 0 6 2

100.0% 16.7% 21.4% 0.0% 0.0% 33.3% 47.1% 0.0% 100.0% 75.0% 33.3%

620

310

50.0%

596

285

47.8%

-24

-3.9%

155

44.5%

8 380 16

5 132 14

62.5% 34.7% 87.5%

11 377 10

3 122 3

27.3% 32.4% 30.0%

3 -3 -6

37.5% -0.8% -37.5%

2 82 5

1 34 0

50.0% 41.5% 0.0%

404

151

37.4%

398

128

32.2%

-6

-1.5%

39.3%

1085

515

47.5%

1046

463

44.3%

-39

-3.6%

257

112

43.6%

8 1 30 5 1 58 21 8 116 3 6

9 1 30 5 0 57 21 10 116 3 4

112.5% 100.0% 100.0% 100.0% 0.0% 98.3% 100.0% 125.0% 100.0% 100.0% 66.7%

8 1 18 7 1 62 11 12 108 4 10

8 1 18 8 1 61 12 13 108 4 7

100.0% 100.0% 100.0% 114.3% 100.0% 98.4% 109.1% 108.3% 100.0% 100.0% 70.0%

0 0 -12 2 0 4 -10 4 -8 1 4

0.0% 0.0% -40.0% 40.0% 0.0% 6.9% -47.6% 50.0% -6.9% 33.3% 66.7%

2 0 8 1 0 12 4 1 30 1 2

2 0 8 1 0 11 4 1 30 1 0

100.0% 100.0% 100.0% 91.7% 100.0% 100.0% 100.0% 100.0% 0.0%

257

256

99.6%

242

241

99.6%

-15

-5.8%

95.1%

1342

771

57.5%

1288

704

54.7%

-54

-4.0%

318

170

53.5%

GROUP 2 ~ Crimes of Indecency Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 4 ~ Malicious Mischief, vandalism etc. Fireraising Malicious Damage/Vandalism Others GROUP 4 - TOTAL

SUB-TOTAL OF GROUPS 1 TO 4

TOTAL OF GROUPS 1 TO 5

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

Policing Perth & Kinross: Community Summaries ~ April to July 2012 tims is something that we are committed to continuing. In addition, the reduction of 16 crimes relating to break ins to private residential properties was connected to the highly visible patrols and all the activity that goes on within the Section.

SECTION 3: PERTH CITY Main areas of public concern: dangerous/ careless driving, anti-social behaviour and vandalism/graffiti

There was a terrific leap in the satisfaction rating of those people who had contacted the police to report a crime. This represented nearly 9 out of 10 people in the community and was a fantastic result, one which we will have to work very hard to maintain. There was a reduction in the overall satisfaction rating for the Section and the drop to 82% showed that there is always room for improvement and that we can never be complacent.’

CRIME Highlights • Reduction of 15.4% for vandalism (31crimes) • Reduction of 43.2% for housebreaking (16 crimes) DETECTION RATE Highlights • 25.4 percentage point improvement in detection rate for housebreaking from 27.0% to 52.4% - best across LPA • 5 detection rates improved when compared to the end of June Performance alert! • 9.2 percentage point drop in detection rate for crimes of dishonesty from 57.2% to 48.0%

SECTION 5: EAST PERTHSHIRE Main areas of public concern: dangerous/ careless driving, anti-social behaviour and housebreaking CRIME Highlights • Best reduction in LPA for groups 1 to 4 of 14.7% (35 fewer crimes) • Vandalism down by 23.3% (17 fewer crimes). Performance alert! • Domestic housebreaking up from 6 to 11 crimes

STANDARDS OF SERVICE Highlights • 28.9 percentage point improvement relating to customers who contacted the police to report a crime, from 59.3% to 88.2% Performance alert! • 9.4 percentage point drop in the overall satisfaction rating from 82.1% last year to 72.7%

TARGETED COMMUNITY ACTIVITY

DETECTION RATE Highlights • An improvement of 7.7 percentage points for vandalism detection rate from 37.0% to 44.6% - best result across LPA • 5 detections rates improved since the end of June Performance alert! • Fall in detection rate for Groups 1 to 4 from 45.4% to 33.0% • A fall of 27.4 percentage points in detection rate for crimes of dishonesty from 46.0% to 18.6%

Inspector Ian Martin said: ‘I was again pleased to see that the volume crimes that local residents are most concerned about, such as Vandalism, continued on a downward trend. The monthly reduction of another 31 less crimes and vic-

STANDARDS OF SERVICE Highlights • An improvement of 16 percentage points in the percentage of East Perthshire custom-

PUBLIC PERCEPTION Performance alert! • 37.8% of residents said they were concerned at becoming a victim of crime in their neighbourhood, a deterioration of 11.8 percentage points on the result at the same time last year (26.0%).

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

Policing Perth & Kinross: Community Summaries ~ April to July 2012 PUBLIC PERCEPTION Performance alert! • Reduction of 16.0 percentage points in the percentage of residents who thought that the crime rate in their neighbourhood had remained the same or improved over the past year from 73.7% to 57.7%

ers who received an update following their contact to report a crime, rising from 80.0% to 96.0% - best result across LPA PUBLIC PERCEPTION Highlights • 97.1% of respondents rated their neighbourhood as a safe place to live - best result across LPA

TARGETED COMMUNITY ACTIVITY Inspector Ian Ward said: ‘The most recent figures highlight some areas requiring out focus of attention. An overall fall in detection rates for Groups 1-4 Crimes will require some close scrutiny in order to improve upon the 18.7 percentage point drop for this period. The detection rate for violent crime also shows a significant fall, however, the overall numbers of crimes recorded in this category are low and down from 10 last year to 6 this year.

SECTION 6: SOUTH PERTHSHIRE Main areas of public concern: dangerous/ careless driving, anti-social behaviour and housebreaking CRIME Highlights • Violent crime down by 40.0% (4 crimes) best percentage reduction across LPA

Disappointingly the detection rate for dishonesties was, again, down significantly and will require some close reviewing over the forthcoming period in order to identify any opportunities to improve upon this figure. It is noted that the level of housebreakings have remained level; the LPA Housebreaking Strategy, recently implemented to address such activity, anticipates a reduction in this figure and improvement in detection rate.

DETECTION RATE Performance alert! • Fall in detection rate for Groups 1 to 4 from 52.7% to 34.0% • Fall in detection rate for crimes of dishonesty from 55.1% to 29.8% • Deterioration in detection rate for housebreaking, two detected compared with six the previous year over the same number of crimes (8) • 6 detection rates deteriorated since the end of June

The most recent results show a tale of two halves where obvious work is required in order to improve crime figures and detection rates whilst the Standard of Service results are encouraging with high levels of satisfaction being maintained or improved. There are some areas of concern ~ the fear of becoming a victim of crime and the perception that crime has increased. We will not be complacent and will address the problems by dedicated and targeted high visibility patrolling.’

STANDARDS OF SERVICE Highlights • An improvement of 13.6 percentage points in the percentage of customers who received an update on the progress of their enquiry from 58.1% to 71.7% • An improvement of 31.5 percentage points in the percentage of customers who received an update following their contact for reasons other than to report a crime from 38.5% to 70.0% - best result across LPA

SECTION 7: PERTHSHIRE

NORTH

AND

WEST

Main areas of public concern: drug dealing/drug abuse, dangerous/careless driving and antisocial behaviour

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

Policing Perth & Kinross: Community Summaries ~ April to July 2012 CRIME Performance alert! • Increase of 86.4% in Groups 1 to 4 from 59 to 110 • Increase of 116.2% in crimes of dishonesty from 37 to 80 • 18 housebreakings recorded this year compared to 1 last year—and no detections to date DETECTION RATE Performance alert! • 24.9 percentage point drop in vandalism from 52.6% to 27.8% STANDARDS OF SERVICE Highlights • 86.7% result for overall satisfaction was best across LPA PUBLIC PERCEPTION Highlights • 91.6% of residents thought the crime rate in their neighbourhood had remained the same or improved in the last year—best result across LPA and 18.2 percentage point improvement

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

KEY PERFORMANCE RESULTS: LOCAL POLICING AREA SCORECARD APRIL 2012 - JULY 2012 SECTION 3 Perth City

POLICING PERTH & KINROSS

SECTION 5 East Perthshire

SECTION 6 South Perthshire

SECTION 7 North and West Perthshire

2012-13 Result

2011-12 Result

% / pp Change

2012-13 Result

2011-12 Result

% /pp Change

2012-13 Result

2011-12 Result

% /pp Change

2012-13 Result

2011-12 Result

% /pp Change

2012-13 Result

2011-12 Result

% /pp Change

Groups 1-4

1335

1389

-3.9%

719

796

-9.7%

203

238

-14.7%

303

296

2.4%

110

86.4%

- Detection rate

40.9%

50.6%

-9.7

47.3%

52.5%

-5.2

33.0%

45.4%

-12.4

34.0%

52.7%

-18.7

32.7%

35.6%

-2.9

-10.3%

0.0%

-40.0%

200.0%

- Detection rate

86.5%

89.7%

-3.1

91.4%

89.7%

1.7

75.0%

100.0%

-25.0

66.7%

80.0%

-13.3

100.0%

0.0

Indecency (G2)

13.5%

66.7%

-40.0%

-21.4%

400.0%

- Detection rate

78.6%

59.5%

19.1

60.0%

66.7%

-6.7

183.3%

60.0%

123.3

63.6%

57.1%

6.5

60.0%

0.0%

60.0

Dishonesty (G3)

908

914

-0.7%

481

526

-8.6%

129

137

-5.8%

218

214

1.9%

116.2%

- Detection rate

37.8%

53.7%

-15.9

48.0%

57.2%

-9.2

18.6%

46.0%

-27.4

29.8%

55.1%

-25.3

28.8%

24.3%

4.4

333

380

-12.4%

183

219

-16.4%

-27.7%

17.2%

10.0%

37.5%

36.3%

1.2

35.5%

33.8%

1.7

43.3%

37.3%

6.0

39.7%

37.9%

1.8

31.8%

55.0%

-23.2

20.0%

23.1%

***

-50.0%

***

88.9%

80.0%

8.9

100.0%

84.6%

15.4

0.0%

#DIV/0!

***

0.0%

50.0%

***

#DIV/0!

***

305

345

-11.6%

170

201

-15.4%

-23.3%

17.3%

-5.3%

34.8%

0.0

34.1%

32.3%

1.8

44.6%

37.0%

7.7

29.5%

34.6%

-5.1

27.8%

52.6%

-24.9

11.5%

-43.2%

83.3%

0.0%

1700.0%

24.1%

32.7%

-8.6

52.4%

27.0%

25.4

9.1%

16.7%

-8

25.0%

75.0%

-50

0.0%

***

Violent Crime (G1)

32 Mal Mischief, vandalism (G4) - Detection rate Robbery - Detection rate Vandalism - Detection rate Domestic Housebreaking - Detection rate

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

POLICING PERTH & KINROSS

CRIME

KEY PERFORMANCE RESULTS: PERTH & KINROSS LPA SCORECARD - STANDARDS OF SERVICE - APRIL to JULY 2012 SECTION 3 Perth City

POLICING PERTH & KINROSS

SECTION 5 East Perthshire

SECTION 6 South Perthshire

SECTION 7 North & West Perthshire

-6.0

95.8% 100.0%

-4.2

100.0% 100.0%

0.0

92.9% 100.0%

-7.1

First Contact: % of respondents provided with the name of the person dealing with their enquiry

85.0%

85.1%

84.8%

0.3

82.4%

83.3%

-0.9

81.6%

85.7%

-4.1

93.8%

88.2%

5.6

82.4%

83.3%

-0.9

Updating the Public: Overall % of customers who received an update on the progress of their enquiry

65.0%

70.4%

57.9%

12.5

60.5%

50.0%

10.5

73.8%

69.6%

4.2

71.7%

58.1%

13.6

78.6%

83.3%

-4.7

% of customers who received an update following their contact to report a crime

85.3%

69.8%

15.5

88.2%

59.3%

28.9

96.0%

80.0%

16.0

72.2%

0.0

94.1% 100.0%

-5.9

% of customers who received an update following their contact for reasons other than to report a crime

48.4%

43.1%

5.3

42.3%

40.7%

1.6

41.2%

50.0%

-8.8

70.0%

38.5%

31.5

54.5%

66.7%

-12.2

82.0%

84.4%

-2.4

72.7%

82.1%

-9.4

86.0%

88.9%

-2.9

85.5%

83.7%

1.8

86.7%

90.0%

-3.3

30/62 (48.4%)

Caution should be exercised when interpreting the results at sectional level due to the very small sub-sample sizes. First Contact - Reduction in satisfaction with service at first contact from 98.5% to 94.8%. This result achieves the force target set at 94.0%. - Improvement in identifying the person dealing with the enquiry from 84.8% to 85.1%. Updating the Public - A statistically significant 12.5 percentage point improvement in updating the public from 57.9% to 70.4%. This result well exceeds the force target set at 65.0%. When analysed by reason for contact - 85.3% of those who reported a crime were updated compared to 69.8% the previous year. An improvement was also evident in relation to those whose contact was for reasons other than to report a crime whereby 48.4% received an update compared to 43.1% in 2011. Customer Experience - Reduction in overall customer experience from 84.4% to 82.0%.

POLICING PERTH & KINROSS

%/pp Change

2011-12 Result

96.9%

49/116 (42.2%)

2012-13 Result

%/pp Change

2011-12 Result

90.9%

50/107 (46.7%)

2011-12 Result

2012-13 Result

-3.7

57/147 (38.8%)

2012-13 Result

% / pp Change

98.5%

186/432 (43.1%)

%/pp Change

2011-12 Result

94.8%

Response Rate

2011-12 Result

2012-13 Result

94.0%

Customer Experience: Overall satisfaction 85.0% rating of the service provided by Tayside Police

2012-13 Result

2012-13 Target

First Contact: Overall satisfaction rating for service provided at first contact

Customer Satisfaction

PERTH & KINROSS LPA SCORECARD - PUBLIC PERCEPTION ~ APRIL - JULY 2012 SECTION 7 North & West Perthshire

SECTION 6 South Perthshire

SECTION 5 East Perthshire

SECTION 3 Perth City

POLICING PERTH & KINROSS 2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

94.0%

-4.4

84.7%

89.1%

-4.4

97.1%

95.5%

1.6

85.8%

95.6%

-9.8

95.0%

100.0%

-5.0

74.0%

76.3%

-2.3

76.7%

71.8%

4.9

78.6%

80.6%

-2.0

57.7%

73.7%

-16.0

91.6%

73.4%

18.2

â&#x20AC;ŚDuring the day

92.6%

97.3%

-4.7

89.8%

93.6%

-3.8

100.0%

97.7%

2.3

90.5%

100.0%

-9.5

90.0%

100.0%

-10.0

â&#x20AC;ŚAfter dark

59.6%

65.2%

-5.6

59.5%

56.6%

2.9

59.4%

69.8%

-10.4

61.1%

66.6%

-5.5

57.9%

77.0%

-19.1

32.8%

27.5%

5.3

37.8%

26.0%

11.8

32.2%

34.1%

-1.9

36.6%

29.6%

7.0

15.8%

7.1%

8.7

Feelings of safety % of residents who felt safe walking alone in neighbourhood

Concerns at becoming a victim of crime % of residents concerned at becoming a victim of crime in their neighbourhood

Drug dealing/drug abuse (13.7%)

Dangerous/careless driving (26.9%) Antisocial behaviour (19.2%) Vandalism/graffiti (19.2%)

Dangerous/careless driving (43.3%) Antisocial behaviour (26.7%) Housebreaking (16.7%)

Dangerous/careless driving (39.3%) Antisocial behaviour (17.9%) Housebreaking (10.7%)

Drug dealing/drug abuse (27.3%) Dangerous/careless driving (18.2%) Antisocial behaviour (18.2%)

Top 2 issues change position. Drug dealing/drug abuse moves up from 6th to 3rd place. Housebreaking drops out of the top 3 concerns.

Dangerous/careless driving moves up from 4th place to 1st whilst vandalism/graffiti moves from 7th to 3rd. Antisocial behaviour drops from 1st into 2nd position.

No change in top 3 concerns in section 5.

Dangerous/careless driving and antisocial behaviour swap position at the top of the list of concerns.

Drug dealing/drug abuse moves up from 6th position to top concern whilst antisocial behaviour drops from 1st concern to 3rd.

43/132 (32.6%)

20/64 (31.3%)

Dangerous/careless driving

Top 3 issues that cause most (34.7%) concern in neighbourhoods Antisocial behaviour (21.1%)

Changes in above concerns between the current and commensurate period the previous year Response Rate

136/432 (31.5%)

39/132 (29.5%)

34/104 (32.7%)

POLICING PERTH & KINROSS

2012-13 89.6%

Public Perception

POLICING PERTH & KINROSS: Crime in more detail PERIOD APRIL to JULY CRIME CLASSIFICATION

2011/2012 Made known

July Alone

2012/2013

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

Made known

DETECTIONS number %

2 10 0 13 15 13 0 1 4 0

2 9 0 11 12 13 0 1 4 0

100.0% 90.0% 84.6% 80.0% 100.0% 100.0% 100.0% -

0 4 0 17 18 9 0 1 2 1

1 4 0 14 16 9 0 0 1 0

100.0% 82.4% 88.9% 100.0% 0.0% 50.0% 0.0%

-2 -6 0 4 3 -4 0 0 -2 1

-100.0% -60.0% 30.8% 20.0% -30.8% 0.0% -50.0% -

0 1 0 8 4 4 0 1 1 0

0 2 0 6 4 5 0 0 0 0

200.0% 75.0% 100.0% 125.0% 0.0% 0.0% -

89.7%

86.5%

-6

-10.3%

89.5%

3 0 22 2 9 1

3 0 15 0 4 0

100.0% 68.2% 0.0% 44.4% 0.0%

9 3 16 1 3 10

2 2 14 8 3 4

22.2% 66.7% 87.5% 800.0% 100.0% 40.0%

6 3 -6 -1 -6 9

200.0% -27.3% -50.0% -66.7% 900.0%

2 1 1 0 1 3

1 2 4 5 1 2

50.0% 200.0% 400.0% 100.0% 66.7%

59.5%

78.6%

13.5%

52 18 36 27 40 35 1 26 563 42 8 4 54 8

17 4 27 9 9 17 1 22 300 24 8 1 47 5

32.7% 22.2% 75.0% 33.3% 22.5% 48.6% 100.0% 84.6% 53.3% 57.1% 100.0% 25.0% 87.0% 62.5%

58 22 43 40 25 23 1 12 539 35 3 0 90 17

14 3 19 10 4 10 1 13 216 1 3 0 43 6

24.1% 13.6% 44.2% 25.0% 16.0% 43.5% 100.0% 108.3% 40.1% 2.9% 100.0% 47.8% 35.3%

6 4 7 13 -15 -12 0 -14 -24 -7 -5 -4 36 9

11.5% 22.2% 19.4% 48.1% -37.5% -34.3% 0.0% -53.8% -4.3% -16.7% -62.5% -100.0% 66.7% 112.5%

15 7 13 6 17 9 0 1 164 9 1 0 26 8

5 3 3 4 2 3 0 2 50 0 1 0 11 2

33.3% 42.9% 23.1% 66.7% 11.8% 33.3% 200.0% 30.5% 0.0% 100.0% 42.3% 25.0%

914

491

53.7%

908

343

37.8%

-6

-0.7%

276

31.2%

19 345 16

7 120 11

36.8% 34.8% 68.8%

12 305 16

8 106 11

66.7% 34.8% 68.8%

-7 -40 0

-36.8% -11.6% 0.0%

1 81 6

0 25 6

0.0% 30.9% 100.0%

380

138

36.3%

333

125

37.5%

-47

-12.4%

35.2%

1389

703

50.6%

1335

546

40.9%

-54

-3.9%

391

149

38.1%

11 1 28 14 0 55 31 37 585 5 10

10 1 28 13 0 54 31 37 572 5 8

90.9% 100.0% 100.0% 92.9% 98.2% 100.0% 100.0% 97.8% 100.0% 80.0%

7 3 40 7 0 58 20 26 444 6 6

6 3 40 7 0 54 21 27 443 6 5

85.7% 100.0% 100.0% 100.0% 93.1% 105.0% 103.8% 99.8% 100.0% 83.3%

-4 2 12 -7 0 3 -11 -11 -141 1 -4

-36.4% 200.0% 42.9% -50.0% 5.5% -35.5% -29.7% -24.1% 20.0% -40.0%

3 1 13 1 0 15 9 13 357 2 4

2 1 13 1 0 12 9 13 355 2 4

66.7% 100.0% 100.0% 100.0% 80.0% 100.0% 100.0% 99.4% 100.0% 100.0%

777

759

97.7%

617

612

99.2%

-160

-20.6%

418

412

98.6%

2166

1462

67.5%

1952

1158

59.3%

-214

-9.9%

809

561

69.3%

GROUP 2 ~ Crimes of Indecency Rape Assault with intent to ravish Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

15 187.5%

GROUP 4 ~ Malicious Mischief, vandalism etc. Fireraising Malicious Damage/Vandalism Others GROUP 4 - TOTAL

SUB-TOTAL OF GROUPS 1 TO 4

TOTAL OF GROUPS 1 TO 5

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

RESOURCES AND ASSETS

orporate support forms an important role in ensuring that appropriate resources are in place to deliver an efficient and effective service to the public. The challenging economic climate means that robust monitoring and reporting processes are instrumental in ensuring that the force is on track to deliver its objectives within available resources .

At the same time, the Scottish Government has set stretching environmental and energy reduction targets for Scotland. As a major employer in Tayside, Tayside Police is committed to demonstrating its contribution to this aim.

RESOURCES and ASSETS HEALTH & SAFETY 67 % fewer days lost through accidents and violence! At the beginning of July there were no officers or staff absent through accidents or violence!

Accidents and Violent Incidents

2012/13 2011/12 Change

Accidents to Police Officers and Staff

114%

153

164

-7%

200

186

Violent incidents to Police Officers resulting in lost time

-67%

Total number of incidents resulting in lost time

125%

Total number of days lost

320

-72%

Incidents reported to the Health & Safety Executive

-67%

Violence to Police Officers and Staff Total

Road Traffic collisions

% of Total 3%

Manual handling

Slips, trips and falls Training - in house and at the Scottish Police College

Causation factors

2012/13

Exposure to violence

2011/12 % of Total

percentage pt diff

46%

48%

-3

19%

-3

Assaults

16%

Injuries caused by sharp objects

Injuries during arrests

15%

18%

-3

Others

10%

11%

-1

Total

200

186

STAFF TRAINING and DEVELOPMENT COURSES

Last three months 2012/13

Cumulative

Jun

Jul

Aug

Apr to Aug

Number of courses held

119

450

Maximum student places available

871

397

842

3527

Total number of students attending

816

390

818

3366

Percentage of uptake

94%

98%

97%

95%

Total number of training days delivered

813

423

575

3755

SATISFACTION To what extent do you agree with each of the following statements

April -Aug 2012

The pre-course information was … received in sufficient time

96.5%

appropriate and with necessary detail

96.0%

clear and easily understood

97.9%

well structured

98.6%

easy to follow

99.2%

delivered effectively

99.8%

well organised

98.4%

the correct length

90.2%

sufficient for my objectives relevant to my objectives

96.9%

The content of the course was …

The course itself was …

Taking everything into consideration, the course met my expectations 499 responses

97.0% 98.6%

SICKNESS ABSENCE Absence Rate POLICE OFFICERS

Community Policing Div 2012 - 13 2001 - 12

Dundee LPA 2012 - 13 2001 - 12

Angus LPA 2012 - 13 2001 - 12

Perth & Kinross LPA 2012 - 13 2001 - 12

Colour Key

Target 4%

Absence Rate POLICE STAFF

On target

Below target

Last 3 months May 3.2% 3.8%

Jun 3.2% 3.9%

Jul 3.2% 3.8%

Community Policing Div

May 3.8% 2.4%

Jun 3.8% 2.6%

Jul 3.9% 2.7%

Dundee LPA

May 3.8% 5.4%

Jun 3.6% 5.8%

Jul 3.6% 5.7%

Angus LPA

May 2.8% 5.4%

Jun 2.9% 5.5%

Jul 2.7% 5.3%

Perth & Kinross LPA

2012 - 13 2001 - 12 2012 - 13 2001 - 12 2012 - 13 2001 - 12 2012 - 13 2001 - 12

Colour Key

Target 4%

On target

Below target

Last 3 months May 4.6% 3.2%

Jun 4.9% 3.4%

Jul 4.8% 3.5%

May 3.4% 4.5%

Jun 3.4% 5.0%

Jul 3.3% 4.5%

May 5.6% 5.0%

Jun 6.0% 5.5%

Jul 5.3% 5.1%

May 4.9% 5.4%

Jun 4.2% 3.6%

Jul 3.9% 3.2%

Apr to July

Average per person

Working Days Lost

Working Days Lost Apr to Jul

Community Policing Div Short Medium Long Term All Days Lost 2012-13 All Days Lost 2011-12 Percentage difference

Days lost

Dundee LPA Short Medium Long Term All Days Lost 2012-13 All Days Lost 2011-12 Percentage difference

Days lost

Angus LPA Short Medium Long Term All Days Lost 2012-13 All Days Lost 2011-12 Percentage difference

Days lost

Perth & Kinross LPA Short Medium Long Term All Days Lost 2012-13 All Days Lost 2011-12 Percentage difference

Days lost

Ave. per person

974 506 1290 2770

2.2

3261

2.6

-15%

343 230 597 1170

2.7

918

2.0

27%

199 105 358 662

2.5

1007

3.7

-34%

261 95 239 595

1.9

1086

3.5

-45%

Community Policing Div Short Medium Long Term All Days Lost 2012-13 All Days Lost 2011-12 Percentage difference

Days lost

Dundee LPA Short Medium Long Term All Days Lost 2012-13 All Days Lost 2011-12 Percentage difference

Days lost

Angus LPA Short Medium Long Term All Days Lost 2012-13 All Days Lost 2011-12 Percentage difference

Days lost

Perth & Kinross LPA Short Medium Long Term All Days Lost 2012-13 All Days Lost 2011-12 Percentage difference

Days lost

444 313 1096 1853

3.5

1399

2.5

32%

37 9 95 141

2.5

245

2.9

-42%

30 17 151 198

3.9

206

3.8

-4%

26 3 116 145

2.9

148

2.3

-2%

FLEET 2012/13

2011/12

Percentage Point Change

40.2%

39.1%

1.1

Accidental

-11.3%

Body Fluid

28.6%

Mis-fuel

***

Unreported

0.0%

Vandalism

0.0%

109

116

-6.0%

Dundee

33.3%

Angus

-28.2%

Perth & Kinross

-6.7%

Headquarters Division

-3.8%

109

116

6.0%

Dundee

448,107.00

437,952.00

2.3%

Angus

487,110.00

428,624.00

13.6%

Perth & Kinross

673,497.00

533,291.00

26.3%

Headquarters Division

356,255.00

357,361.00

-0.3%

1,964,969

1,757,228

11.8%

Dundee

31.4

30.9

0.5

Angus

32.1

30.6

1.5

Perth & Kinross

31.3

29.7

1.6

Headquarters Division

31.8

30.5

1.3

31.7

30.4

1.2

Budget Position @ (month in arrears) Percentage of total spend

Vehicle Accident Reports

Total

Accidents per Local Policing Area

Total

Fleet Mileage per Local Policing Area

Total

Average Fuel Consumption (mpg) per LPA

Average

RANDOM DRUG TESTING A programme of testing of both police officers and police staff is carried out. This supports the prevention and management of substance misuse within Tayside Police in order to create and maintain healthy staff and enhance public trust in services delivered by the Force. This programme does not prevent staff reporting concerns about suspected illegal activity by colleagues, which is acted upon.

Apr May Jun Jul

Police Officers

Probationers

Police Staff

Special Constables

Monthly Total

Cumulative Total

Positive Results

8 0 8 0

4 0 4 0

1 0 1 0

0 0 0 0

13 0 13 0

13 13 26 26

0 0 0 0

FINANCE - PROCESSING 2012/13

2011/12

Change (p.p/%)

Invoices processed within 15 days

50%

43%

Invoices processed within 30 days

96%

92%

Proportion of all payments made by electronic means

93%

95%

-2

Invoices issued within 5 working days of receipt of request

100%

97%

19%

100%

43%

Percentage of Payroll errors - related to provision of information

21%

-21

Percentage of Payroll unavoidable errors - related to advance payment

36%

-36

Working days between period close and distribution of management reports Percentage of Payroll errors - related to Pay Section

Total CO2 emissions from buildings, waste and transport

CARBON FOOTPRINT

7,000 6,057 5,813

6,000

5,579

Carbon Management Plan (CMP)

5,354

5,139

4,932

Our plan to reduce from 6,000 tonnes CO2 (Fiscal Year 08/09 output) to 4,500 tonnes by the end of 2015 is slightly ahead of target at 5,188tonnes (end of FY11 target is 5,354 tonnes).

Emission (tonnes)

5,000

4,733

4,543

4,000

3,000

2,000

1,000

2008

2009

2010

2011

2012 Year

Emissions from building and street lights (tonnes) Emissions from waste (tonnes) Target CO2 Emission (tonnes) Reduction

2013

2014

2015

Emissions from transport (tonnes) Emissions from water (tonnes)

2016

2017

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WHO TO CONTACT

Performance and Planning Unit 0300 111 2222 Email: performanceandplanning@tayside.pnn.police.uk