December 2012 - Performance Report

DECEMBER 2012

TAY S I D E P O L I C E Contents Introduction

3

Background

4

Guidance

5

Summary of Results

6

Policing Tayside

11

Policing Dundee

15

Policing Angus

21

Policing Perth & Kinross

28

Public Protection

35

Resources & Assets

41

Welcome This report covers a range of force performance and is available on Tayside Police web site every month.

COMMUNITY PRIORITIES

It provides an overview of local performance results and public feedback.

Areas covered are: - Dundee Local Policing Area - Angus Local Policing Area - Perth & Kinross Local Policing Area

VISION AND VALUES

STANDARDS

The report incorporates information from local Inspectors about what they are doing to tackle crime and antisocial behaviour in your community.

Results are presented at Section (local community ) level.

OF SERVICE

REVIEW

MANAGE

ENGAGE

RESULTS

RESOURCES

AND LISTEN

2

Introduction DELIVERING LOCAL POLICING

B

uilding public confidence and trust is how Tayside Police aims to improve satisfaction with the quality of service provided to its communities. This is achieved through the effective delivery of policing services which meet the needs of local communities. It is about ease of access to services, giving the public a voice in order to influence how the force responds to issues that matter to them, delivering appropriate and robust interventions, working with partners, providing feedback to the public and keeping them informed of progress and improvement.

C

orporate support forms an important role in ensuring that appropriate resources are in place to deliver an efficient and effective service to the public.

The force uses performance indicators to gather information about performance, quality of service and public perception. These are listed below. They are derived from priorities identified through the annual strategic assessment and also include issues, such as housebreaking and vandalism, identified through public feedback.

The challenging economic climate means that robust monitoring and reporting processes are instrumental in ensuring that the force is on track to deliver its objectives within the resources available.

Key Performance Indicators 1.

2.

Standards of Service •

First Contact : overall satisfaction rating

•

First Contact: caller provided with the name of the call handler

•

Proportion of people who received an update on the progress of their enquiry

•

Overall customer experience of the service provided by the police

Crime and Detection Rates •

Violent Crime

•

Robbery

•

Vandalism

•

Domestic Housebreaking

3.

Road Casualties

4.

Proportion of working time lost to sickness absence

In addition, a programme of regular surveys tests local public opinion on how neighbourhoods are policed in order that where action is required, it can be initiated in a timely manner.

3

Background

P

erformance Indicators are derived from detailed policing plans and business plans outlining what Local Policing Areas and supporting departments intend to deliver in support of the priorities set out in the three-year Tayside Policing Plan 20112014. These form the basis for this performance publication.

Two community priorities: ‘Public Safety’ and ‘Public Reassurance’, underpin the policing plan .

Analysis of data and context1 with respect to performance indicators, combined with the outputs from public consultation, provide an indication of the extent to which the force is succeeding in contributing to improved community outcomes.

What this will tell us about performance Tayside Police Key Performance Indicators help the force define and measure progress toward the achievement of standards of service and force objectives.

Monitoring results over the longer term allows the force to see where sustained improvement occurs, or identifies challenges which require to be addressed.

Consulting, engaging and listening Public consultation and feedback runs as a thread throughout performance management and provides information that lets us know whether we are doing things right.

‘Customers’ include our staff.

FOOTNOTE: 1.Context Indicators are not measures of performance per se; rather they provide additional background information in relation to the demands placed upon the force and the environment in which it operates.

4

Guidance INTERPRETATION OF RESULTS

performance, lying outwith the upper or lower control limits, is commented upon in the summary.

B

aselines for improvement adopt the methodology used in previous years, incorporating the most recent three years average performance as a starting point for improvement.

In addition, areas of police business not contained within the key performance indicators (such as fleet, health and safety, staff development) are reported on in dashboard style, subject to data being available, with a view to producing a balanced view of organisational activity. This promotes the diverse range of services that support operational policing.

For some KPIs a slight adjustment is applied to the three-year average target which may take account of developing trends or patterns over the last 36 months.

The target may be adjusted up or down accordingly to ensure that it is both challenging and realistic in terms of achievement .

P

ublication of Performance Results.

This document is published monthly on the force web-site in accordance with the statutory requirement under Section 13 of the Local Government (Scotland) Act 2003 which covers public performance reporting in relation to the publication of performance information and evidence of continuous improvement.

Improvement Targets are agreed annually through a process of consultation with territorial commanders and heads of departments. These are ratified by the Force executive and Tayside Joint Police Board.

R

esults are colour-coded against the following criteria: On or above target Below target

Results are presented as a ‘Dashboard’ for ease of viewing. Further context is provided at the beginning of the document as a summary.

Behind the scenes, results over time are monitored using charts, to which upper and lower control limits are applied.

P

erformance reporting.

Where performance is adhering to the ‘norm’, i.e. remaining within upper and lower control limits, minimal reporting takes place.

Areas of concern or exceptional

5

Summary of results: April - December 2012 1.

Groups 1 to 4 collectively evidenced a 1.8% decrease in crime after 9 months of the year which was representative of 200 fewer crimes.

STANDARDS OF SERVICE

Two out of four customer satisfaction targets were achieved for the third quarter period April to December 2012, with particular attention drawn to the ‘updating the public’ indicator where results exceeded the 2012/13 target set at 65.0% by 2.6 percentage points finalising at 67.6%.

The graph below illustrates that, in the main, the pattern to the end of August had been similar (although lower) to that of last year. However, in the following months the pattern altered and the monthly results were much higher than those recorded the previous year.

Overall satisfaction at first contact evidenced a 0.4 percentage point improvement compared to the same period the previous year rising from 93.9% to 94.3% and exceeded the force target set at 94.0% by 0.3 percentage points.

Despite the lower levels of crime recorded in the earlier months of the year, It is clear to see that the results increased month on month. Whilst the sharp incline was tempered after October and monthly results plateaued the trendline is still on an upward trajectory.

The proportion of respondents who were provided with the name of the person dealing with their enquiry fell marginally from 85.0% in 2011/12 to 83.8% in 2012/13, and failed to achieve the target set at 85.0%.

Tayside

Significant improvements were evident in relation to service users receiving an update on the progress of their enquiry increasing a statistically significant 7.0 percentage points to 67.6% compared to 60.6% in 2011/12. As previously stated, this result exceeded the target set for 2012/13 of 65.0%. In addition, further analysis undertaken on this indicator highlighted that 81.3% of customers who had reported a crime were updated on progress with their enquiry with a lesser proportion, 45.4%, who had made contact for other reasons, confirming that they had received an update.

1700

2012-13 Forecast

1600 1500

R2 = 0.71

1400 1300 1200 1100 1000 900 800 Apr

Satisfaction with the overall service provided by Tayside Police returned an improvement of 1.0 percentage point compared to the commensurate figure last year, rising from 82.8% to 83.8%, just below the target of 85.0%.

2.

2011-12 3 Year Average Linear (2012-13)

Groups 1-4

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

The force achieved 5 out of 9 crime-related targets for recorded violent crime and vandalism, and detection rates for violent crime, robbery and housebreaking.

CRIME

Performance in relation to overall crime groups :

The detection rate for groups 1 to 4 crimes (42.6%) failed to achieve target by 3.9 percentage points and a further 426 detections would have been required in order to achieve target.

• Violent crime (Group 1) - a decrease of 25.4%

(103 crimes) • Crimes of indecency (Group 2) - a decrease of

6.7% (24 crimes)

The following graph illustrates that the detection rate for Groups 1 to 4 crimes has fallen month on month to date this year—in contrast to the levels of crime (see above). In order to curb this downward trend, detections would need to rise in the coming months.

By the end of December, the detection rate of 42.6% was 5 percentage points lower than at the same time last year.

• Crimes of dishonesty (Group 3) - an increase

of 3.1% (215 crimes) • Malicious mischief, vandalism etc (Group 4) a decrease of 8.5% (288 crimes)

(Data was sourced directly from the crime reporting system on 4 January and may differ slightly to other published results due to some reclassification of crimes and any additional ‘no crime’ status being applied in the intervening period.)

6

Summary of results: April - December 2012 Tayside

2011-12

Groups 1-4 Detection Rate

3.

2012-13

3 Year Average

60.0%

55.0%

50.0%

45.0%

For the purpose of this report, results quoted below represent the views of the general public (Public Perception). It should be noted that these results are based upon a sample size of 732 of 2700, a response rate of 27.1%.

40.0%

35.0% Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

•

94 robberies were recorded, 8 more that at the same time last year and 4 more than the interim target for December.

The detection rate for vandalism (29.6%) was just 1.4 percentage point below target (42 detections).

Results until August had been above the 31.0% target but fell in August and have failed to recover.

•

569 domestic housebreakings were recorded this year, 52 crimes above the interim December target of 517.

•

Considerably higher than average results recorded in Dundee LPA and Perth & Kinross LPA during April and May adversely affected the cumulative result.

The graph below illustrates the lower levels recorded in the summer months. The graph also illustrates that the historical fall in November and December did not materialise this year and, conversely, crimes increased.

•

Tayside

2011-12

Domestic Housebreaking

3 Year Average

90

2012-13

•

80 70 60 50 40

•

30 20 10 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

COMMUNITY POLICING

The community policing questions are replicated in both the Service Satisfaction and Public Perception surveys in order to compare perceptions of community policing from a service user perspective (those who have had direct contact with the police – Service Satisfaction survey) and as a member of the general public, who may not have had contact with the police (Public Perception survey).

Jan

Feb

Mar

7

52.0% of residents thought that the current level of police patrols in their neighbourhood was ‘about right’ for their community needs.

Conversely, 47.6% felt it was ‘too little’ and a minimal 0.4% believed that there was ‘too much’ patrolling.

The majority of respondents, 74.0%, felt reassured when they witnessed an officer on patrol in their neighbourhood whilst 7.3% stated that it caused them concern. One in five respondents had no opinion either way.

12.5% of respondents confirmed that they were able to recognise their community officer either by name, sight or both. A further 14.7%, although unable to identify their local officer by sight or name, knew how to contact them should the need arise. 48.4% of residents stated that they would like to know the identify of the community officers who looked after their neighbourhood whilst, interestingly, a quarter (24.4%), did not feel there was a need for them to know their community officers.

‘Local newspapers’ were the preferred medium for respondents to be kept informed about actions being taken by officers in their communities.

56.0% of residents agreed that officers understood the issues that mattered in their neighbourhoods and 47.9% felt that officers were dealing with such matters. Overall, 61.3% of respondents had confidence in the police in their neighbourhood.

Taking everything into account, 64.0% of the general public thought that community officers were doing a ‘good’ or ‘very good’ job in their area.

Summary of results: April - December 2012 4.

TELEPHONE RESPONSE

ABSENCE RATE: POLICE OFFICERS

Between April and the end of December, 35,783 emergency calls were received and 87.9% of these were answered within 10 seconds. 184,437 nonemergency calls were received and 63.7% were answered within 40 seconds. The trend lines, based on monthly response time results for both emergency and non-emergency calls to date this year, are both downward facing ~ more acutely in the case of non-emergency calls as illustrated by the

5.0%

4.0%

3.0%

2.0% 2012-13 2011-12 3-year average

1.0%

Emergency calls Non-emergency calls Linear (Emergency calls)

100.0%

Community Policing Division

0.0% Apr

90.0%

May

Jun

Jul

Aug Sep

Oct

Nov

Dec

Jan

Feb

Mar

R2 = 0.9574 80.0% 70.0%

The December police staff result of 5.3% was a deterioration on the 3.9% recorded at the same time last year and failed to meet the target of 4.0%. In terms of average number of days lost per member of staff, this rose from 6.4 at the end of September last year to 8.7 this year.

60.0% 2

R = 0.7888 50.0% 40.0% Apr

M ay

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

M ar

In total, 4506 days were lost through sickness absence, 24% were attributable to absences of 7 days or less, 17% through absences of between 8 and 28 days and the remaining 59% through absences of 29 days or more.

grey dotted lines on the chart below: This year, the Force Contact Centre (FCC) has experienced high levels of staff abstractions through sick leave. Staffing resilience had a negative impact on performance and, in an effort to improve overall resilience, a ‘Call Handling to Dispatch’ training migration plan was implemented in August and, as a result, the cascading results were halted in September.

The following graph illustrates that this year’s results not only exceeded those of last year but were also ABSENCE RATE: POLICE STAFF

Community Policing Division

6.0%

5. SICKNESS ABSENCE

5.0%

The absence rate for police officers was 3.7% at the end of December and met the target of 4.0%. This was an improvement on the 3.9% recorded at the same time last year. At the end of December 2012 the average number of days lost per officer was 5.8 compared to 6.1 at the end of December last year.

4.0% 3.0% 2.0%

In total, 7255 days were lost through sickness absence, 34% were attributable to absences of 7 days or less, 16% through absences of between 8 and 28 days and the remaining 50% through absences of 29 days or more.

2012-13 2011-12 3-year average

1.0% 0.0% Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

above the three year average.

The following graph illustrates the lower levels recorded earlier this year and the fact that the gap has narrowed in recent months.

6.

ROAD CASUALTIES

Between April and the end of December, 17 adult fatalities were recorded, one more than at the same time last year. A further 121 people were seriously

8

Summary of results: April - December 2012 were concerned at becoming a victim of crime in their area and when asked to comment on the issues which caused them concern, ‘housebreaking’, 46.5% (50.3%), followed by ‘antisocial behaviour’, 37.8% (44.8%) and ‘dangerous/careless driving’, 25.4% (25.0%), were the major issues of concern.

injured, 24% fewer than the 159 people seriously injured at the same time last year. Included in these figures were children ~ 19 had been seriously injured during the first nine months of last year compared to 12 this year, a reduction of 36.8%. No children were killed during April to December this year, compared to 1 child fatality during the same period last year.

Feelings of safety walking alone in local neighbourhoods both during the day and after dark evidenced a decline in confidence in 2012/13 compared to 2011/12 whereby 93.9% (94.8%) of the public felt safe during the day and 59.1% (62.9%) felt safe after dark.

The total number of people killed or seriously injured (138) was 37 fewer than last year—a reduction of 21%.

From April 2011, the force adopted the government’s Road Safety Framework Targets to the year 2020.

7.

A minority 2.0% of residents stated that a fear of crime prevented them from taking part in their everyday activities. This represented a reduction of 3.3 percentage points compared to the 5.3% who provided the same response in 2011/12.

PUBLIC PERCEPTION OF CRIME

Nine out of ten respondents in Tayside, 90.4%, perceived their neighbourhood to be a safe place to live. This was a reduction of 0.9 percentage points compared to the same period the previous year when 91.3% of respondents were of the same opinion.

Service Delivery When asked to provide views on the force’s service delivery, first in terms of the importance of certain activities and then how well those activities were executed, every aspect of service delivery evidenced an improvement in performance compared to the same period the previous year. This was particularly apparent for ‘providing a visible presence’ which returned a statistically significant improvement of 8.2 percentage points, rising from 44.6% in 2011/12 to 52.8% in 2012/13. In addition, ‘dealing with antisocial behaviour’ also returned a statistically significant improvement in performance increasing 5.8 percentage points to 73.1% compared to 67.3% the previous year.

Whilst opinions remained fairly static between 2012/13 and 2011/12 in relation to those who felt that crime levels had remained the same during the period – six out of ten respondents - a 2.0 percentage point improvement was recorded for those who felt that crime had decreased rising from 12.8% to 14.8% and similarly, a minimal 5.4 percentage point reduction in those who felt that crime had increased, falling from 28.0% to 22.6%.

The main issues of concern to residents when asked unprompted were ‘drug dealing/drug abuse’, 17.4% (13.1%), followed by ‘speeding’, 15.7% (16.4%) and ‘housebreaking’, 11.3% (8.9%). This provides a similar representation of concerns as in the previous year with ‘drug dealing/drug abuse’ and ‘speeding’ changing position and ‘housebreaking’ replacing ‘antisocial behaviour’.

In terms of prevalence of crime in local neighbourhoods, four in ten respondents, 39.4% (44.6%) cited ‘antisocial behaviour’ as a common problem in their local area, followed by dangerous/careless driving’, 33.1% (33.4%) and ‘vandalism/graffiti’, 31.1% (36.9%). This result indicates that opinions mirrored those of the previous year where ‘antisocial behaviour’ was deemed the most common issue blighting local communities.

34.3% (37.4%) of respondents confirmed that they

9

10

POLICING TAYSIDE KEY PERFORMANCE INDICATORS

Tayside Land Area: 7,528 square kilometres Population: 405,720 Police Officers: 1245 Police Staff: 511 Special Constables: 130 Mid year population estimates - most recent - published by The General Register Office for Scotland on 30 June 2011 Staff profile as at 3O September 2012 and is based upon headcount - which includes full and part-time working.

Angus Local Policing Area Perth & Kinross Local Policing Area

Population 110,630 Land area 2,182 sq km

Population 149,520 Land area 5,286 sq km

Dundee Local Policing Area Population 145,570 Land area 60 sq km

11

KEY PERFORMANCE RESULTS SCORECARD APRIL 2012 - DECEMBER 2012 POLICING TAYSIDE

KEY On or above 3 year average

POLICING DUNDEE

POLICING ANGUS

POLICING PERTH & KINROSS

2012-13 Result

2011-12 Result

% / pp Change

2012-13 Target

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Target

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Target

2012-13 Result

2011-12 Result

%/pp Change

94.3%

93.9%

0.4

94.0%

93.8%

91.3%

2.5

94.0%

95.1%

91.8%

3.3

94.0%

94.1%

97.4%

-3.3*

85.0%

83.8%

85.0%

-1.2

85.0%

80.8%

80.7%

0.1

85.0%

82.1%

84.3%

-2.2

85.0%

87.0%

88.9%

-1.9

65.0%

67.6%

60.6%

7.0*

65.0%

69.0%

56.0%

13.0*

65.0%

69.5%

59.7%

9.8*

65.0%

65.5%

64.8%

0.7

% customers who received an update following their contact to report a crime

~

81.3%

73.4%

7.9

~

78.4%

71.3%

7.1

~

84.9%

73.3%

11.6

~

81.3%

74.9%

6.4

% customers who received an update following their contact for reasons other than to report a crime

~

45.4%

45.5%

-0.1

~

52.4%

40.8%

11.6

~

46.4%

44.4%

2.0

~

40.2%

50.8%

-10.6

85.0%

83.8%

82.8%

1.0

85.0%

83.4%

79.5%

3.9

85.0%

87.3%

83.0%

4.3

85.0%

81.7%

85.2%

-3.5

CUSTOMER SATISFACTION: (*denotes a statistically significant change in results)

First Contact: Overall satisfaction rating for service provided at first contact First Contact:% of respondents provided with the name of the person dealing with their enquiry

Updating the Public: Overall % of customers who received an update on the progress of their enquiry

12

Customer Experience: Overall satisfaction rating of the service provided by Tayside Police

(Response Rate)

CRIME

936/2700 (34.7%)

289/972 (29.7%)

257/756 (34.0%)

390/972 (40.1%)

Groups 1-4 crime includes: Group 1- Violent Crime; Group 2 - Sexual Offences; Group 3 - Dishonesty and group 4 - Fire-raising, Malicious Mischief etc.

Groups 1-4 recorded

No target

11018

11218

-1.8%

No target

5521

5772

-4.3%

No target

2454

2388

2.8%

No target

3043

3058

-0.5%

- Detection rate

46.5%

42.6%

47.6%

-5.0

45.5%

43.1%

47.1%

-4.0

47.5%

43.0%

45.4%

-2.3

48.0%

41.5%

50.4%

-8.9

520

302

405

-25.4%

273

131

218

-39.9%

104

59

75

-21.3%

143

112

112

0.0%

85.0%

85.1%

84.0%

1.1

80.0%

82.4%

78.9%

3.5

91.0%

93.2%

85.3%

7.9

93.0%

83.9%

92.9%

-8.9

133

94

86

9.3%

89

48

51

-5.9%

8

11

9

22.2%

36

35

26

34.6%

- Detection rate

70.0%

77.7%

66.3%

11.4

62.0%

77.1%

54.9%

22.2

85.0%

81.8%

66.7%

15.2

80.0%

77.1%

88.5%

-11.3

Vandalism recorded

4650

2892

3170

-8.8%

2300

1319

1563

-15.6%

1250

869

861

0.9%

1100

704

746

-5.6%

- Detection rate

31.0%

29.6%

30.8%

-1.3

28.0%

27.7%

29.0%

-1.3

32.0%

30.6%

30.8%

-0.2

34.0%

31.7%

34.6%

-2.9

700

569

491

15.9%

445

370

292

26.7%

95

69

75

-8.0%

160

130

124

4.8%

31.0%

33.0%

36.3%

-3.2

28.0%

28.4%

34.6%

-6.2

33.0%

40.6%

38.7%

1.9

33.0%

42.3%

38.7%

3.6

Violent Crime recorded - Detection rate Robbery recorded

Domestic Housebreaking recorded - Detection rate

POLICING TAYSIDE

2012-13 Target 94.0%

Below 3 year average

KEY PERFORMANCE RESULTS SCORECARD APRIL 2012 - DECEMBER 2012 POLICING TAYSIDE

POLICING ANGUS

POLICING PERTH & KINROSS

20 12 -1 3 R es u lt

20 11 -1 2 R es ult

% /pp C ha ng e

20 12 -1 3 R es u lt

20 11 -1 2 R es ult

20 12 -1 3 R es u lt

20 11 -1 2 R es ult

26

17

16

6.3%

N/A

2

0

***

N/A

5

4

25.0%

N/A

10

12

-16.7%

People seriously injured

222

121

159

-23.9%

N/A

27

42

-35.7%

N/A

27

46

-41.3%

N/A

67

71

-5.6%

Children killed

1

0

1

-100.0%

N/A

0

0

***

N/A

0

0

***

N/A

0

1

-100.0%

Children seriously injured

25

12

19

-36.8%

N/A

5

10

-50.0%

N/A

2

6

-66.7%

N/A

5

3

66.7%

Sickness Absence - police officers

4.0%

3.7%

3.9%

-0.2

4.0%

4.2%

3.4%

0.7

4.0%

4.8%

5.5%

-0.7

4.0%

3.3%

4.3%

-1.1

Sickness Absence - police staff

4.0%

5.3%

3.9%

1.4

4.0%

4.9%

3.8%

1.0

4.0%

5.8%

5.6%

0.2

4.0%

5.3%

2.7%

2.6

ROAD CASUALTIES

13

RESOURCES

COMMUNITY PRIORITIES

VISION AND VALUES

STANDARDS OF SERVICE

REVIEW RESULTS

MANAGE RESOURCES

ENGAGE AND LISTEN

POLICING TAYSIDE

20 12 -1 3 Ta rg et

% /pp C ha ng e

% / p p C h an ge

20 12 -1 3 Ta rg et

20 11 -1 2 R es ult

% /pp C ha ng e

20 12 -1 3 R es u lt

People killed

Below 3 year average

20 12 -1 3 Ta rg et

20 12 -1 3 Ta rg et

KEY On or above 3 year average

POLICING DUNDEE

TAYSIDE CRIME IN MORE DETAIL PERIOD APR to DEC CRIME CLASSIFICATION

2011/2012 Made known

December Alone

2012/2013

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

Made known

DETECTIONS number %

GROUP 1 ~ Crimes of Violence Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others GROUP 1 - TOTAL

8 57 0 167 86 61 5 8 9 4

7 54 0 139 57 63 3 7 7 3

87.5% 94.7% 83.2% 66.3% 103.3% 60.0% 87.5% 77.8% 75.0%

7 29 0 114 94 35 0 13 9 1

7 29 0 93 73 34 0 12 7 2

100.0% 100.0% 81.6% 77.7% 97.1% 92.3% 77.8% 200.0%

-1 -28 0 -53 8 -26 -5 5 0 -3

-12.5% -49.1% -31.7% 9.3% -42.6% -100.0% 62.5% 0.0% -75.0%

1 5 0 15 13 4 0 4 0 0

1 5 0 12 9 4 0 3 0 0

100.0% 100.0% 80.0% 69.2% 100.0% 75.0% -

405

340

84.0%

302

257

85.1%

-103

-25.4%

42

34

81.0%

58 1 171 46 37 46

37 1 100 17 17 39

63.8% 100.0% 58.5% 37.0% 45.9% 84.8%

67 6 154 19 37 52

38 5 120 28 21 45

56.7% 83.3% 77.9% 147.4% 56.8% 86.5%

9 5 -17 -27 0 6

15.5% 500.0% -9.9% -58.7% 0.0% 13.0%

8 0 17 0 2 5

2 1 18 2 0 4

25.0% 105.9% 0.0% 80.0%

359

211

58.8%

335

257

76.7%

-24

-6.7%

32

27

84.4%

491 190 255 135 302 229 14 174 4573 240 42 13 340 49

178 30 92 35 89 119 14 137 2621 90 42 18 223 11

36.3% 15.8% 36.1% 25.9% 29.5% 52.0% 100.0% 78.7% 57.3% 37.5% 100.0% 138.5% 65.6% 22.4%

569 225 252 189 381 196 14 135 4300 272 42 11 485 191

188 40 74 36 103 84 14 104 2174 34 42 6 233 71

33.0% 17.8% 29.4% 19.0% 27.0% 42.9% 100.0% 77.0% 50.6% 12.5% 100.0% 54.5% 48.0% 37.2%

78 35 -3 54 79 -33 0 -39 -273 32 0 -2 145 142

15.9% 18.4% -1.2% 40.0% 26.2% -14.4% 0.0% -22.4% -6.0% 13.3% 0.0% -15.4% 42.6% 289.8%

70 35 31 25 44 28 3 19 480 40 2 2 58 28

23 3 3 2 5 7 3 17 247 9 3 3 29 10

32.9% 8.6% 9.7% 8.0% 11.4% 25.0% 100.0% 89.5% 51.5% 22.5% 150.0% 150.0% 50.0% 35.7%

7047

3699

52.5%

7262

3203

44.1%

215

3.1%

865

364

42.1%

124 3170 113

35 977 79

28.2% 30.8% 69.9%

113 2892 114

50 855 75

44.2% 29.6% 65.8%

-11 -278 1

-8.9% -8.8% 0.9%

8 325 6

3 113 7

37.5% 34.8% 116.7%

3407

1091

32.0%

3119

980

31.4%

-288

-8.5%

339

123

36.3%

11218

5341

47.6%

11018

4697

42.6%

-200

-1.8%

1278

548

42.9%

72 10 227 93 3 601 248 216 1704 48 86

73 10 229 91 3 593 239 213 1707 51 75

101.4% 100.0% 100.9% 97.8% 100.0% 98.7% 96.4% 98.6% 100.2% 106.3% 87.2%

47 16 194 61 4 519 188 179 1503 52 70

47 16 194 60 3 505 179 170 1499 48 64

100.0% 100.0% 100.0% 98.4% 75.0% 97.3% 95.2% 95.0% 99.7% 92.3% 91.4%

-25 6 -33 -32 1 -82 -60 -37 -201 4 -16

-34.7% 60.0% -14.5% -34.4% 33.3% -13.6% -24.2% -17.1% -11.8% 8.3% -18.6%

3 1 19 9 1 49 21 14 104 6 8

3 1 19 10 1 47 18 14 106 6 7

100.0% 100.0% 100.0% 111.1% 100.0% 95.9% 85.7% 100.0% 101.9% 100.0% 87.5%

3308

3284

99.3%

2833

2785

98.3%

-475

-14.4%

235

232

98.7%

14526

8625

59.4%

13851

7482

54.0%

-675

-4.6%

1513

780

51.6%

GROUP 2 ~ Crimes of Indecency Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 3 ~ Crimes of Dishonesty Housebreaking ~ domestic dwelling Housebreaking ~ domestic non-dwelling Housebreaking ~ commercial Theft, attempt theft from locked premises/property Theft, attempt theft from locked motor vehicle Theft, attempted theft of a motor vehicle Convicted thief in poss.of tools etc. w.i. to steal In building with intent to steal Theft Theft from motor vehicle Reset Embezzlement Fraud Others GROUP 3 - TOTAL

GROUP 4 ~ Malicious Mischief, vandalism etc.

Fireraising Malicious Damage/Vandalism Others GROUP 4 - TOTAL

SUB-TOTAL OF GROUPS 1 TO 4

GROUP 5 ~ Other crimes Public mischief & wasting police time Escape or rescue from police custody or prison Resisting arrest or obstructing police officer General attempts to pervert the course of justice Sex Offenders' register offences Bail - Fail to keep conditions Possession of offensive weapons Drugs - supply, with intent to supply etc Drugs - personal possession Drugs - manufacture etc Others GROUP 5 - TOTAL

TOTAL OF GROUPS 1 TO 5

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

14

Policing Dundee: Community Summaries ~ April to December 2012 SECTION 1: CITY CENTRE/MARYFIELD/EAST END

SECTION 2: LOCHEE/WEST END

Main areas of public concern: drug dealing/drug abuse, youths causing annoyance and housebreaking

Main areas of public concern: drug dealing/drug abuse, vandalism/graffiti and housebreaking CRIME Highlights • Reduction of 32.8% in crimes of violence (19 fewer victims)

CRIME Highlights • Reduction of 26.8% in violent crime (15 crimes).

• Reduction in vandalism of 18.1% (51 crimes) Performance alert!

• 94.4% increase in the number of crimes of domestic housebreaking recorded—from 36 to 70. 13 recorded in the month of December—highest monthly total to date this year.

DETECTION RATE Highlights • Improvement in detection rate for domestic housebreaking from 25.0% to 33.8% STANDARDS OF SERVICE Highlights • 85.4% of customers expressed overall satisfaction with the service provided - the highest percentage across LPA and the only section above LPA target

DETECTION RATE Performance alert!

• Detection rate for crimes of dishonesty down from 64.3% to 51.8%

PUBLIC PERCEPTION Highlights • 76.5% of respondents thought the crime rate in their neighbourhood had remained the same or improved over the past year— best result across LPA

TARGETED COMMUNITY ACTIVITY Inspector Steve Main said: ‘I was pleased to note that there were significant reductions in violent crime and vandalism equating to 66 less victims of crime. I was, however, concerned that there had been a large increase in domestic housebreakings.

My officers are fully aware of this and to address the problem immediately we have increased proactive patrols and associated proactive searching which has led directly to the arrest of a number of individuals for domestic housebreaking and other crimes of dishonesty. To provide medium to long term solutions I have requested a full problem profile from the analysts to develop appropriate prevention, intelligence and enforcement solutions.

SECTION 3: STRATHMARTINE/COLDSIDE Main areas of public concern: drug dealing/ abuse, vandalism/graffiti and housebreaking CRIME Highlights • Violent crime reduced by 43.4% (23 fewer victims) • Crimes of dishonesty—reduction of 5.8% (50 fewer victims)

The reporting period of December tends to see a rise in shoplifting and crimes of dishonesty with the approach of Christmas and it is disappointing to note that despite putting in additional police officers and other resources through a Festive Policing Plan that there was a decrease in detection rates. I would, however, like to reassurance the community that the comparable running total for the Dundee Local Policing Area, Group 1-4 crimes (which includes crimes of dishonesty) over the last 4 years shows that the total of offences recorded between April and December 2012 is lower than any of the previous 3 years.’

STANDARDS OF SERVICE Highlights • 88.2% of customers received an update following their contact with the police to report a crime—best result across LPA TARGETED COMMUNITY ACTIVITY Inspector Douglas Winter said:

‘The performance information highlighted for Section 3 for December was, again, very encouraging. The (* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

15

Policing Dundee: Community Summaries ~ April to December 2012 DETECTION RATE Highlights • Improvement of 10.1 percentage points in the detection rate for violent crime from 80.4% to 90.5% Performance alert!

• 25.2 percentage point decrease in the detection rate for domestic housebreaking from 47.0% to 21.7%

reduction in violent crime and crimes of dishonesty was significant, particularly as this meant that fewer people were victims of crime. From a personal point of view, it was very satisfying to see that Downfield and Hilltown based officers consistently provided the public with updates on their crime enquiries and that this is being acknowledged in the impressive results reflected in the Customer Satisfaction information.

Following my request last month for local communities to assist us to prevent/ detect crimes of housebreaking, I am pleased to report that, as a result of local people reporting suspicious activity, several criminals were arrested in relation to crimes of dishonesty. This not only led to a positive outcome for these crimes, but I am also confident that it deterred further offences by these individuals.

STANDARDS OF SERVICE Highlights • Significant increase of 21.7 percentage points from 50.0% to 71.7% for customers who received an update on the progress of their enquiry—best result across LPA PUBLIC PERCEPTION Highlights • 91.5% of residents who responded to the survey rated their neighbourhood as a safe place in which to live—best result across LPA • 91.3% of respondents stated that they felt safe walking alone in their neighbourhood during the day—best result across LPA

December saw police forces throughout Scotland actively involved in the annual festive road safety campaign. Downfield officers supported the campaign by focussing upon areas in the section, such as Harestane Road and Laird Street, where a clear road safety risk exists due to the presence of local schools. Officers at these locations operating speed detection equipment reminded motorists of the need to drive carefully and within speed limits. While most drivers were conscious of their speed, several did require the officers to take action in relation to speeding.

TARGETED COMMUNITY ACTIVITY Inspector Kevin Williams said: It was very pleasing to see a sustained reduction in overall Group 1 to 4 crimes.

I am aware that inappropriate driving in the Strathmartine and Coldside areas is of public concern, particularly in the vicinity of schools, and officers will continue to take appropriate action throughout the year to deter drivers who fail to acknowledge the restrictions in place.’

Our efforts are focused on maintaining this improvement, but also we are working hard to improve our detections for crimes that have already occurred, especially housebreakings.

However, whilst recent months saw a fall in the number of housebreakings, the volume of housebreakings that took place earlier in the year continues to influence our performance figures in this area.

SECTION 4: NORTH EAST/BROUGHTY FERRY Main areas of public concern: housebreaking, drug dealing/drug abuse and speeding

Once again, the positive figures that are recorded in the standards of service performance is encouraging, as they point towards a sustained improvement in this area, which is welcome.’

CRIME Highlights • Reduction in crimes of violence of 58.8% (30 fewer victims) - best decrease across LPA • A 34.1% decrease in vandalism (169 fewer crimes) - best decrease across LPA

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

16

KEY PERFORMANCE RESULTS: LOCAL POLICING AREA SCORECARD APRIL 2012 - DECEMBER 2012 SECTION 1 City Centre, Maryfield & East End

POLICING DUNDEE

SECTION 2 Lochee & West End

SECTION 3 Strathmartine & Coldside

SECTION 4 North East & Broughty Ferry

2012-13 Result

2011-12 Result

% / pp Change

2012-13 Result

2011-12 Result

% /pp Change

2012-13 Result

2011-12 Result

% /pp Change

2012-13 Result

2011-12 Result

% /pp Change

2012-13 Result

2011-12 Result

% /pp Change

Groups 1-4

5521

5772

-4.3%

1614

1574

2.5%

1470

1418

3.7%

1341

1452

-7.6%

1096

1328

-17.5%

- Detection rate

43.1%

47.1%

-4.0

50.7%

58.3%

-7.6

42.3%

44.5%

-2.2

37.7%

43.0%

-5.4

39.4%

41.0%

-1.5

131

218

-39.9%

41

56

-26.8%

39

58

-32.8%

30

53

-43.4%

21

51

-58.8%

- Detection rate

82.4%

78.9%

3.5

75.6%

76.8%

-1.2

74.4%

82.8%

-8.4

96.7%

75.5%

21.2

90.5%

80.4%

10.1

Indecency (G2)

148

187

-20.9%

58

63

-7.9%

31

39

-20.5%

35

41

-14.6%

24

44

-45.5%

- Detection rate

72.3%

53.5%

18.8

86.2%

71.4%

14.8

64.5%

56.4%

8.1

62.9%

51.2%

11.6

62.5%

27.3%

35.2

Dishonesty (G3)

3814

3680

3.6%

1270

1148

10.6%

1024

949

7.9%

816

866

-5.8%

704

717

-1.8%

- Detection rate

45.3%

52.6%

-7.3

51.8%

64.3%

-12.5

45.0%

49.1%

-4.1

38.4%

44.0%

-5.6

42.2%

49.0%

-6.8

Mal Mischief, vandalism (G4)

1428

1687

-15.4%

245

307

-20.2%

376

372

1.1%

460

492

-6.5%

347

516

-32.8%

- Detection rate

30.3%

30.2%

0.2

32.2%

29.6%

2.6

29.8%

25.5%

4.2

30.7%

37.2%

-6.5

29.1%

27.1%

2.0

48

51

-5.9%

19

15

26.7%

13

16

-18.8%

8

11

-27.3%

8

9

-11.1%

- Detection rate

77.1%

54.9%

22.2

63.2%

40.0%

23.2

69.2%

62.5%

6.7

112.5%

63.6%

48.9

87.5%

55.6%

31.9

Vandalism

1319

1563

-15.6%

231

282

-18.1%

342

339

0.9%

420

447

-6.0%

326

495

-34.1%

- Detection rate

27.7%

29.0%

-1.3

30.3%

27.3%

3.0

25.7%

24.8%

1.0

28.1%

36.5%

-8.4

27.6%

26.3%

1.3

370

292

26.7%

70

36

94.4%

80

72

11.1%

105

101

4.0%

115

83

38.6%

28.4%

34.6%

-6.2

30.0%

33.3%

-3.3

33.8%

25.0%

8.8

30.5%

31.7%

-1.2

21.7%

47.0%

-25.2

Violent Crime (G1)

17

Robbery

Domestic Housebreaking - Detection rate

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

POLICING DUNDEE

CRIME

KEY PERFORMANCE RESULTS: DUNDEE LPA SCORECARD - STANDARDS OF SERVICE - APRIL to DECEMBER 2012 SECTION 1 City Centre/ Maryfield/East End

POLICING DUNDEE

SECTION 2 Lochee/ West End

SECTION 3 Strathmartine/ Coldside

SECTION 4 North East/ Broughty Ferry

%/pp Change

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

95.1%

-3.2

94.5% 92.8%

1.7

94.6%

89.6%

5.0

94.0%

90.0%

4.0

85.0%

80.8% 80.7%

0.1

74.5%

83.3%

-8.8

79.1% 81.3%

-2.2

87.2%

81.5%

5.7

82.5%

78.2%

4.3

65.0%

69.0% 56.0% 13.0*

65.5%

64.1%

1.4

68.3% 58.1% 10.2

70.5%

55.4%

15.1

71.7%

50.0% 21.7*

% of customers who received an update following their contact to report a crime

78.4% 71.3%

7.1

74.4%

80.0%

-5.6

78.9% 67.6% 11.3

88.2%

74.3%

13.9

73.0%

66.7%

6.3

% of customers who received an update following their contact for reasons other than to report a crime

52.4% 40.8%

11.6

47.4%

47.4%

0.0

50.0% 46.4%

3.6

48.1%

40.0%

8.1

68.8%

33.3%

35.5

83.4% 79.5%

3.9

83.5%

87.2%

-3.7

85.4% 80.0%

5.4

84.4%

76.1%

8.3

79.7%

78.5%

1.2

First Contact: % of respondents provided with the name of the person dealing with their enquiry

Updating the Public: Overall % of customers who received an update on the progress of their enquiry

18

Customer Experience: Overall satisfaction 85.0% rating of the service provided by Tayside Police Response Rate

289/972 (29.7%)

69/225 (30.7%)

76/270 (28.2%)

77/243 (31.7%)

67/234 (28.6%)

Caution should be exercised when interpreting the results at sectional level due to the very small sub-sample sizes.

First Contact

- Improvement in satisfaction with service at first contact from 91.3% to 93.8%.

- A minimal improvement in identifying the person dealing with the enquiry from 80.7% to 80.8%.

Updating the Public

- A statistically significant improvement in updating the public from 56.0% to 69.0%. This result achieves the force target set at 65.0%.

When analysed by reason for contact - 78.4% of those who reported a crime were updated compared to 71.3% the previous year. Similarly, an 11.6 percentage point improvement was evident in relation to those whose contact was for reasons other than to report a crime whereby 52.4% received an update compared to 40.8% in 2011.

Customer Experience

- Improvement in overall customer experience from 79.5% to 83.4%.

POLICING DUNDEE

2011-12 Result

2011-12 Result

2012-13 Result

2012-13 Result

% / pp Change

91.9%

service provided at first contact

2011-12 Result

2.5

First Contact: Overall satisfaction rating for

2012-13 Result

93.8% 91.3%

(*denotes a statistically significant change in results)

2012-13 Target

94.0%

Customer Satisfaction

DUNDEE LPA SCORECARD - PUBLIC PERCEPTION ~ APRIL - DECEMBER 2012 SECTION 4 North East/ Broughty Ferry

SECTION 3 Strathmartine/ Coldside

SECTION 2 Lochee/ West End

SECTION 1 City Centre/ Maryfield/East End

POLICING DUNDEE 2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

85.0%

-3.6

65.1%

73.5%

-8.4

83.9%

84.6%

-0.7

80.8%

84.1%

-3.3

91.5%

91.1%

0.4

69.0%

73.4%

-4.4

57.9%

72.0%

-14.1

76.5%

67.3%

9.2

73.7%

69.8%

3.9

66.7%

83.3%

-16.6

‌During the day

88.8%

90.1%

-1.3

86.1%

91.2%

-5.1

87.3%

87.7%

-0.4

90.2%

87.3%

2.9

91.3%

93.8%

-2.5

‌After dark

47.0%

49.1%

-2.1

32.5%

45.4%

-12.9

42.9%

38.1%

4.8

48.0%

45.2%

2.8

60.3%

62.5%

-2.2

54.1%

54.3%

-0.2

67.4%

54.5%

12.9

53.4%

61.9%

-8.5

54.9%

56.7%

-1.8

43.8%

46.1%

-2.3

Police Visibility % of residents who perceived 45.4% that Tayside Police performed 'very' or 'fairly' well at providing a visible presence

40.6%

4.8

46.3%

44.4%

1.9

43.2%

38.3%

4.9

43.5%

38.0%

5.5

48.9%

43.1%

5.8

(*denotes a statistically significant change in results)

Neighbourhood as a safe place to live % of residents who rated their neighbourhood as a safe place to live Crime in neighbourhood % of residents who thought that the crime rate in their neighbourhood had remained the same or improved over the past year

19

Feelings of safety % of residents who felt safe walking alone in neighbourhood

Concerns at becoming a victim of crime % of residents concerned at becoming a victim of crime in their neighbourhood

Drug dealing/drug abuse (26.7%)

Top 3 issues that cause most Housebreaking (15.7%) concern in neighbourhoods Vandalism/graffiti (11.6%) Response Rate

219/972 (22.5%)

Drug dealing/drug abuse (27.0%) Youths causing annoyance (13.5%) Housebreaking (13.5%)

43/225 (19.1%)

Drug dealing/drug abuse (37.7%) Vandalism/graffiti (15.1%) Housebreaking (11.3%)

63/270 (23.3%)

Drug dealing/drug abuse (24.4%) Vandalism/graffiti (14.6%) Housebreaking (14.6%)

53/243 (21.8%)

Housebreaking (24.4%) Drug dealing/drug abuse (14.6%) Speeding (12.2%)

60/234 (25.6%)

POLICING DUNDEE

2012-13 81.4%

Public Perception

POLICING DUNDEE: Crime in more detail PERIOD APR to DEC CRIME CLASSIFICATION

2011/2012 Made known

December Alone

2012/2013

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

Made known

DETECTIONS number %

GROUP 1 ~ Crimes of Violence Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others

1 27 0 98 51 27 5 4 1 4

1 25 0 79 28 29 3 3 1 3

100.0% 92.6% 80.6% 54.9% 107.4% 60.0% 75.0% 100.0% 75.0%

6 13 0 50 48 9 0 2 2 1

5 13 0 41 37 7 0 2 1 2

83.3% 100.0% 82.0% 77.1% 77.8% 100.0% 50.0% 200.0%

5 -14 0 -48 -3 -18 -5 -2 1 -3

500.0% -51.9% -49.0% -5.9% -66.7% -100.0% -50.0% 100.0% -75.0%

0 3 0 6 7 0 0 0 0 0

218

172

78.9%

131

108

82.4%

-87

-39.9%

16

14

87.5%

34 0 68 30 16 39

17 0 31 11 8 33

50.0% 45.6% 36.7% 50.0% 84.6%

28 2 53 11 20 34

17 1 38 7 9 35

60.7% 50.0% 71.7% 63.6% 45.0% 102.9%

-6 2 -15 -19 4 -5

-17.6% -22.1% -63.3% 25.0% -12.8%

3 0 5 0 1 4

1 1 4 1 0 4

33.3% 80.0% 0.0% 100.0%

187

100

53.5%

148

107

72.3%

-39

-20.9%

13

11

84.6%

292 105 114 56 178 121 12 82 2409 104 24 5 150 28

101 17 28 11 48 54 12 67 1442 29 24 9 92 2

34.6% 16.2% 24.6% 19.6% 27.0% 44.6% 100.0% 81.7% 59.9% 27.9% 100.0% 180.0% 61.3% 7.1%

370 110 92 69 275 111 11 88 2208 137 29 6 217 91

105 23 32 16 60 41 11 69 1183 17 29 5 109 29

28.4% 20.9% 34.8% 23.2% 21.8% 36.9% 100.0% 78.4% 53.6% 12.4% 100.0% 83.3% 50.2% 31.9%

78 5 -22 13 97 -10 -1 6 -201 33 5 1 67 63

26.7% 4.8% -19.3% 23.2% 54.5% -8.3% -8.3% 7.3% -8.3% 31.7% 20.8% 20.0% 44.7% 225.0%

48 13 6 8 37 17 2 14 247 23 2 0 19 8

16 2 0 1 3 3 2 12 131 3 3 2 15 2

33.3% 15.4% 0.0% 12.5% 8.1% 17.6% 100.0% 85.7% 53.0% 13.0% 150.0% 78.9% 25.0%

3680

1936

52.6%

3814

1729

45.3%

134

3.6%

444

195

43.9%

60 1563 64

15 454 40

25.0% 29.0% 62.5%

51 1319 58

26 366 41

51.0% 27.7% 70.7%

-9 -244 -6

-15.0% -15.6% -9.4%

3 136 3

1 59 3

33.3% 43.4% 100.0%

GROUP 4 - TOTAL

1687

509

30.2%

1428

433

30.3%

-259

-15.4%

142

63

44.4%

SUB-TOTAL OF GROUPS 1 TO 4

5772

2717

47.1%

5521

2377

43.1%

-251

-4.3%

615

283

46.0%

43 4 99 59 2 327 147 133 787 25 57

44 4 100 58 2 319 140 131 786 28 51

102.3% 100.0% 101.0% 98.3% 100.0% 97.6% 95.2% 98.5% 99.9% 112.0% 89.5%

16 8 75 32 2 268 102 114 696 28 39

16 8 75 31 1 259 97 107 693 24 37

100.0% 100.0% 100.0% 96.9% 50.0% 96.6% 95.1% 93.9% 99.6% 85.7% 94.9%

-27 4 -24 -27 0 -59 -45 -19 -91 3 -18

-62.8% 100.0% -24.2% -45.8% 0.0% -18.0% -30.6% -14.3% -11.6% 12.0% -31.6%

2 0 8 4 0 28 10 13 62 3 4

2 0 8 5 0 28 10 13 63 3 3

100.0% 100.0% 125.0% 100.0% 100.0% 100.0% 101.6% 100.0% 75.0%

GROUP 5 - TOTAL

1683

1663

98.8%

1380

1348

97.7%

-303

-18.0%

134

135 100.7%

TOTAL OF GROUPS 1 TO 5

7455

4380

58.8%

6901

3725

54.0%

-554

-7.4%

749

418

GROUP 1 - TOTAL

0 3 100.0% 0 5 83.3% 6 85.7% 0 0 0 0 0 -

GROUP 2 ~ Crimes of Indecency Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 3 ~ Crimes of Dishonesty Housebreaking ~ domestic dwelling Housebreaking ~ domestic non-dwelling Housebreaking ~ commercial Theft, attempt theft from locked premises/property Theft, attempt theft from locked motor vehicle Theft, attempted theft of a motor vehicle Convicted thief in poss.of tools etc. w.i. to steal In building with intent to steal Theft Theft from motor vehicle Reset Embezzlement Fraud Others GROUP 3 - TOTAL

GROUP 4 ~ Malicious Mischief, vandalism etc.

Fireraising Malicious Damage/Vandalism Others

GROUP 5 ~ Other crimes Public mischief & wasting police time Escape or rescue from police custody or prison Resisting arrest or obstructing police officer General attempts to pervert the course of justice Sex Offenders' register offences Bail - Fail to keep conditions Possession of offensive weapons Drugs - supply, with intent to supply etc Drugs - personal possession Drugs - manufacture etc Others

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

20

55.8%

Policing Angus: Community Summaries ~ April to December 2012 from 35.0% to 42.1%

SECTION 1: FORFAR & KIRRIEMUIR

STANDARDS OF SERVICE Highlights • A significant improvement of 19.1 percentage points in the percentage of customers who received an update on the progress of their enquiry from 46.2% to 65.3%

Main areas of public concern: drug dealing/drug abuse, speeding & youths causing annoyance CRIME Performance alert!

• 50.0% increase in crimes of violence from 16 to 24 • Increase in crimes of dishonesty of 32.0% (129 more crimes)

TARGETED COMMUNITY ACTIVITY Inspector Hamish Gray said:

‘I note the Performance Alert in respect of vandalisms in my Section, but this admittedly high figure is a result of a large number of such offences which were committed in June and July. Montrose Community Officers Tracy Brown and Alistair Hutchison, with the assistance of several Special Constables, continue to identify and engage with youths who regularly come to adverse attention for unruly and antisocial behaviour , encouraging them to take part in the many diversionary activities that are available to them. The Friday Night Project is still attracting a large number of youths, and other activities such as Tae Kwan Do, Football Training by Links Park Community Trust and classes in Beauty Therapy, are all very well attended.

TARGETED COMMUNITY ACTIVITY Inspector Ally Robertson said:

‘The most recent figures reflect our own findings in the community that we have experienced an increase in crimes of dishonesty and violence gradually throughout this year. What is worth pointing out from these selected figures is the 100% detection rate for crimes of violence. This clearly demonstrates our commitment to community safety and focusing on bringing the small minority of these offenders to justice before our local Courts.

As the year progressed we tried to match resources to the challenges of increasing levels of crime and this will continue throughout the coming months.

Our style of improving visibility and responding to community concerns is not only the right thing to do but obviously works as the people of Forfar and Kirriemuir have informed us that this style has improved their feelings of safety despite this increase in statistics. Our commitment is undiminished and we will continue to put maximum time and effort into ensuring this community remains a safe place to live, work in and visit.’

I am also pleased to report that officers from Brechin and Montrose made a significant contribution to the 'Get Ready For Winter' and 'Winter Safety Campaign' initiatives. The extreme weather conditions that were forecast for the month materialised in the form of heavy and persistent rainfall which, as everyone will no doubt be aware, caused considerable damage to many road surfaces all over the county.

Extreme wintry conditions are still being forecast, and I would ask all motorists to ensure that their vehicles are ready to cope with them.

With regards to other issues which some residents have expressed concern about, such as drug abuse and speeding vehicles, I can confirm that local officers continue to address both matters with a considerable degree of success.

SECTION 2: MONTROSE & BRECHIN Main areas of public concern: speeding, drug dealing/abuse & youths causing annoyance CRIME Performance alert!

• 35.9% increase in vandalism from 195 to 265

During the month of December, officers working in Brechin and Montrose continued to employ the preventative approach when addressing crime and disorder. This approach is taken with a view to protecting residents from becoming the victims of crime, particularly necessary in this time of austerity where crime in general, but specifically crimes of dishonesty, is on the increase. They did this by carrying out high visibility foot and mobile patrols

DETECTION RATE Highlight • 7.1 percentage point improvement in detection rate for domestic housebreaking

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

21

Policing Angus: Community Summaries ~ April to December 2012 throughout both towns, and it is very pleasing to note that this was recognised and commented upon by the members of the public who completed last month's survey. Indeed, it is gratifying to see the high levels of satisfaction and confidence in the police service that continue to be expressed by local residents.’

offering crime prevention advice in order to make people more aware of their personal security and the safety of their property, thus deterring criminals. Our commitment to Operation After Dark continued in December, and it is notable that reported housebreaking showed a reduction of 11.8% and other crimes of dishonesty dropped by a similar figure (10.8%) Crime Prevention works!

SECTION 3: ARBROATH

I was pleased to see that our customer satisfaction results reflected the positive performance of local officers in reducing and preventing crime . More and more residents now believe that crime is reducing in their area, and I hope this is because they are able to see a improvement in this area. This is coupled with the fact that less and less (34.3 percentage point reduction) people are fearful of becoming a victim of crime in their community. A major objective of our local policing plan is to translate our efforts into ensuring that local people feel safer in their community, and I honestly believe that there is tangible progress being made towards this.

Main areas of public concern: drug dealing/drug abuse, speeding & youths causing annoyance CRIME Highlights • All measures of recorded crime had reduced.

Overall, a 16.9% reduction for groups 1 to 4—149 fewer victims of crime.

STANDARDS OF SERVICE Highlights • 94.6% of customers who responded to the survey stated that they were satisfied with the service provided by the police. This was the best result across the LPA.

In the weeks ahead officers will continue to address speeding and dangerous driving, particularly given the potential for poor road conditions in the early new year. We will also continue our commitment to reduce crime locally, and aim to improve our visibility in the local community.’

PUBLIC PERCEPTION Highlights • 84.4% of residents who responded to the survey thought that the crime rate in their neighbourhood had remained the same or improved over the past year—a significant 24.9 percentage point improvement on the 59.5% recorded at the same time last year.

• 21.2% of residents said they were concerned at becoming a victim of crime in their neighbourhood, a significant improvement of 34.3 percentage points on the result at the same time last year (55.6%)

SECTION 4: CARNOUSTIE Main areas of public concern: speeding, youths causing annoyance & antisocial behaviour & dangerous driving CRIME Highlights • A reduction in all measures of recorded crime; overall, a 24.4% reduction for groups 1 to 4—71 fewer victims of crime.

TARGETED COMMUNITY ACTIVITY DETECTION RATE Performance alert!

• Deterioration in the detection rate for groups 1 to 4 from 35.1 to 27.7% • Deterioration in the detection rate for vandalism from 34.3% to 24.0%

Inspector Adrian Robertson said: ‘It was pleasing to see that as we entered 2013, the levels of all recorded crime types in the Arbroath area had dropped significantly. An overall reduction of 16.9% equated to 149 less victims of crime in the community which was extremely positive.

STANDARDS OF SERVICE Highlights • Best results across LPA for measures relating to updating the public and overall customer experience

Much of this reduction was achieved through proactive patrolling, deploying dedicating resources to hot spot crime areas and targeting known offenders.

Community Officers also contributed significantly by

22

Policing Angus: Community Summaries ~ April to December 2012

PUBLIC PERCEPTION Highlights • 10.2% of residents said they were concerned at becoming a victim of crime in their neighbourhood, a significant 21.3 percentage point improvement on the 31.5% recorded at the same time last year.

SAFER COMMUNITIES December Update TARGETED COMMUNITY ACTIVITY Sergeant Fergus Storrier said: ‘Community Safety and Community Officers worked with partners in Angus to support the Focus on Alcohol Angus Festive Campaign. Innovative approaches including messages being projected onto buildings at key events as well as the use of social media allowed the message to be spread to a wider section of the Angus Community. In addition Community Officers attended partnerships displays at local supermarkets to provide a safe drinking message.

Continued support by the Road Safety Officer was given to the Winter Road Safety Campaign with S5/ S6 pupils at schools being given Safe Driving messages through Driving Ambition.

Friday Night Projects in Angus continued to run up to the Christmas School break with Community Officers from Angus working in partnership with other statutory and third sector partners in areas such as Arbroath, Monifieth, Carnoustie, Birkhill, Montrose, and Kirriemuir. These projects have supported a wide reduction in youths causing annoyance calls across Angus and are widely used by hundreds of young people every week.

23

KEY PERFORMANCE RESULTS: LOCAL POLICING AREA SCORECARD APRIL 2012 - DECEMBER 2012 SECTION 2 Montrose and Brechin

SECTION 1 Forfar and Kirriemuir

POLICING ANGUS

SECTION 3 Arbroath

SECTION 4 Carnoustie

2012-13 Result

2011-12 Result

% / pp Change

2012-13 Result

2011-12 Result

% /pp Change

2012-13 Result

2011-12 Result

% /pp Change

2012-13 Result

2011-12 Result

% /pp Change

2012-13 Result

2011-12 Result

% /pp Change

Groups 1-4

2454

2388

2.8%

863

680

26.9%

640

537

19.2%

731

880

-16.9%

220

291

-24.4%

- Detection rate

43.0%

45.4%

-2.3

42.2%

40.6%

1.6

44.1%

47.9%

-3.8

47.7%

50.9%

-3.2

27.7%

35.1%

-7.3

59

75

-21.3%

24

16

50.0%

12

11

9.1%

19

36

-47.2%

4

12

-66.7%

- Detection rate

93.2%

85.3%

7.9

100.0%

68.8%

31.3

91.7%

100.0%

-8.3

84.2%

91.7%

-7.5

100.0%

75.0%

25.0

Indecency (G2)

72

90

-20.0%

21

20

5.0%

22

17

29.4%

22

42

-47.6%

7

11

-36.4%

- Detection rate

86.1%

67.8%

18.3

71.4%

80.0%

-8.6

100.0%

76.5%

23.5

72.7%

64.3%

8.4

128.6%

45.5%

83.1

Dishonesty (G3)

1403

1322

6.1%

532

403

32.0%

325

297

9.4%

441

495

-10.9%

105

127

-17.3%

- Detection rate

46.3%

50.3%

-4.0

43.2%

44.2%

-0.9

51.1%

55.2%

-4.1

52.4%

57.4%

-5.0

21.0%

30.7%

-9.8

920

901

2.1%

286

241

18.7%

281

212

32.5%

249

307

-18.9%

104

141

-26.2%

31.5%

32.5%

-1.0

33.2%

29.5%

3.8

29.5%

32.5%

-3.0

34.5%

33.9%

0.7

25.0%

34.8%

-9.8

11

9

22.2%

5

1

400.0%

1

1

0.0%

4

5

-20.0%

1

2

-50.0%

81.8%

66.7%

15.2

80.0%

0.0%

80.0

100.0%

100.0%

0.0

75.0%

80.0%

-5.0

100.0%

50.0%

50.0

869

861

0.9%

267

232

15.1%

265

195

35.9%

241

294

-18.0%

96

140

-31.4%

30.6%

30.8%

-0.2

33.7%

28.0%

5.7

27.5%

29.2%

-1.7

33.2%

32.3%

0.9

24.0%

34.3%

-10.3

69

75

-8.0%

29

31

-6.5%

19

20

-5.0%

15

17

-11.8%

6

7

-14.3%

40.6%

38.7%

1.9

37.9%

38.7%

-0.8

42.1%

35.0%

7.1

46.7%

47.1%

-0.4

33.3%

28.6%

4.8

Violent Crime (G1)

24

Mal Mischief, vandalism (G4) - Detection rate Robbery - Detection rate Vandalism - Detection rate Domestic Housebreaking - Detection rate

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

POLICING ANGUS

CRIME

KEY PERFORMANCE RESULTS: ANGUS LPA SCORECARD - STANDARDS OF SERVICE - APRIL to DECEMBER 2012 SECTION 1 Forfar and Kirriemuir

POLICING ANGUS

2011-12 Result

%/pp Change

0.8

94.4%

89.7%

4.7

98.6% 89.7%

8.9*

91.2%

94.9%

-3.7

77.8%

91.4% -13.6

87.5%

92.3%

-4.8

80.0% 75.6%

4.4

84.8%

80.0%

4.8

Updating the Public: Overall % of customers who received an update on the progress of their enquiry

65.0%

69.5% 59.7%

9.8*

56.6%

60.9%

-4.3

65.3%

46.2%

19.1*

71.2% 69.1%

2.1

85.7%

63.2%

22.5*

% of customers who received an update following their contact to report a crime

84.9% 73.3%

11.6

69.6%

73.9%

-4.3

81.3%

66.7%

14.6

88.6% 81.3%

7.3

94.4%

68.4%

26.0

% of customers who received an update following their contact for reasons other than to report a crime

46.4% 44.4%

2.0

46.7%

47.8%

-1.1

35.3%

24.0%

11.3

45.8% 52.2%

-6.4

61.5%

57.9%

3.6

87.3% 83.0%

4.3

80.9%

80.0%

0.9

79.7%

81.0%

-1.3

94.6% 88.5%

6.1

92.8%

81.4%

11.4

257/756 (34.0%)

64/191 (33.5%)

60/196 (30.6%)

76/232 (32.8%)

57/137 (41.6%)

Caution should be exercised when interpreting the results at sectional level due to the very small subsample sizes.

First Contact

- An improvement in satisfaction with service at first contact from 91.8% to 95.1%. This result exceeds the force target set at 94.0%.

- A reduction in identifying the person dealing with the enquiry from 84.3% to 82.1%.

Updating the Public

- A statistically significant 9.8 percentage point improvement in updating the public from 59.7% to 69.5%, the highest result across the force. This result again exceeds the force target set at 65.0%.

When analysed by reason for contact - 84.9% of those who reported a crime were updated compared to 73.3% the previous year. A further improvement was also evident in relation to those whose contact was for reasons other than to report a crime whereby 46.4% received an update compared to 44.4% in 2011.

Customer Experience

- Improvement in overall customer experience from 83.0% to 87.3%, the highest result across the force.

POLICING ANGUS

2012-13 Result

25

%/pp Change

-2.2

2011-12 Result

82.1% 84.3%

2012-13 Result

85.0%

Response Rate

%/pp Change

First Contact: % of respondents provided with the name of the person dealing with their enquiry

85.0%

2011-12 Result

2011-12 Result

94.3%

SECTION 4 Carnoustie

2012-13 Result

2012-13 Result

95.1%

SECTION 3 Arbroath

%/pp Change

% / pp Change

3.3

rating of the service provided by Tayside Police

2011-12 Result

95.1% 91.8%

Customer Experience: Overall satisfaction

2012-13 Result

94.0%

(*denotes a statistically significant change in results)

2012-13 Target

First Contact: Overall satisfaction rating for service provided at first contact

Customer Satisfaction

SECTION 2 Montrose and Brechin

ANGUS LPA SCORECARD - PUBLIC PERCEPTION ~ APRIL - DECEMBER 2012 SECTION 1 Forfar and Kirriemuir

POLICING ANGUS

SECTION 4 Carnoustie

SECTION 3 Arbroath

SECTION 2 Montrose and Brechin

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

88.7%

4.3

98.5%

98.1%

0.4

92.4%

83.6%

8.8

86.3%

70.9%

15.4*

87.6%

74.2%

13.4

84.0%

73.2%

10.8

84.4%

59.5%

24.9*

‌During the day

95.7%

96.6%

-0.9

95.2%

96.1%

-0.9

95.4%

98.2%

-2.8

94.1%

92.6%

‌After dark

66.3%

65.1%

1.2

71.0%

57.7%

13.3

57.6%

64.8%

-7.2

58.9%

21.4%

34.0%

-12.6*

23.8%

29.8%

-6.0

28.6%

19.2%

9.4

Police Visibility % of residents who perceived 59.0% that Tayside Police performed 'very' or 'fairly' well at providing a visible presence

48.7%

10.3*

54.8%

50.0%

4.8

60.0%

53.3%

6.7

26

100.0% 100.0%

0.0

90.8%

76.5%

14.3

1.5

98.0%

98.7%

-0.7

55.8%

3.1

83.3%

77.1%

6.2

21.2%

55.6%

-34.3*

10.2%

31.5%

-21.3*

54.4%

39.0%

15.4

65.3%

50.8%

14.5

Feelings of safety % of residents who felt safe walking alone in neighbourhood

Concerns at becoming a victim of crime % of residents concerned at becoming a victim of crime in their neighbourhood

Speeding (20.1%)

Top 3 issues that cause most Drug dealing/drug abuse (17.4%) concern in neighbourhoods Youths causing annoyance (12.8%)

Response Rate

215/756 (28.4%)

Drug dealing/drug abuse (28.6%) Speeding (17.9%) Youths causing annoyance (10.7%)

43/171 (25.2%)

Speeding (24.5%) Drug dealing/drug abuse (16.3%) Youths causing annoyance (14.3%)

67/180 (37.2%)

Drug dealing/drug abuse (23.7%) Speeding (13.2%) Youths causing annoyance (13.2%)

53/207 (25.6%)

Speeding (23.5%) Youths causing annoyance (11.8%) Antisocial behaviour (8.8%) Dangerous driving (8.8%)

52/198 (26.3%)

POLICING ANGUS

2012-13 93.0%

Change

Change 2.9

Neighbourhood as a safe place to live % of residents who rated their neighbourhood as a safe place to live Crime in neighbourhood % of residents who thought that the crime rate in their neighbourhood had remained the same or improved over the past year

2011-12

2011-12 93.3%

(*denotes a statistically significant change in results)

2012-13

2012-13 96.2%

Public Perception

POLICING ANGUS: Crime in more detail PERIOD APR to DEC CRIME CLASSIFICATION

2011/2012 Made known

December Alone

2012/2013

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

Made known

DETECTIONS number %

GROUP 1 ~ Crimes of Violence Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others GROUP 1 - TOTAL

3 6 0 35 9 15 0 3 4 0

2 6 0 30 6 15 0 3 2 0

66.7% 100.0% 85.7% 66.7% 100.0% 100.0% 50.0% -

0 8 0 24 11 10 0 4 2 0

0 8 0 21 9 11 0 4 2 0

100.0% 87.5% 81.8% 110.0% 100.0% 100.0% -

-3 2 0 -11 2 -5 0 1 -2 0

-100.0% 33.3% -31.4% 22.2% -33.3% 33.3% -50.0% -

0 0 0 3 2 0 0 0 0 0

0 0 0 3 2 0 0 0 0 0

100.0% 100.0% -

75

64

85.3%

59

55

93.2%

-16

-21.3%

5

5 100.0%

14 0 60 7 8 1

11 0 40 5 4 1

78.6% 66.7% 71.4% 50.0% 100.0%

10 1 49 2 6 4

4 1 46 7 2 2

40.0% 100.0% 93.9% 350.0% 33.3% 50.0%

-4 1 -11 -5 -2 3

-28.6% -18.3% -71.4% -25.0% 300.0%

0 0 7 0 1 1

0 0 9 1 0 0

90

61

67.8%

72

62

86.1%

-18

-20.0%

9

75 35 56 27 29 41 0 26 916 50 3 2 60 2

29 6 15 9 3 27 0 22 499 14 3 3 33 2

38.7% 17.1% 26.8% 33.3% 10.3% 65.9% 84.6% 54.5% 28.0% 100.0% 150.0% 55.0% 100.0%

69 51 78 42 25 30 0 8 883 50 7 3 98 59

28 5 14 6 8 21 0 7 476 9 7 0 40 28

40.6% 9.8% 17.9% 14.3% 32.0% 70.0% 87.5% 53.9% 18.0% 100.0% 0.0% 40.8% 47.5%

-6 -8.0% 16 45.7% 22 39.3% 15 55.6% -4 -13.8% -11 -26.8% 0 -18 -69.2% -33 -3.6% 0 0.0% 4 133.3% 1 50.0% 38 63.3% 57 2850.0%

4 5 9 6 2 1 0 0 93 12 0 0 16 6

3 1 1 1 0 1 0 0 48 6 0 0 3 3

75.0% 20.0% 11.1% 16.7% 0.0% 100.0% 51.6% 50.0% 18.8% 50.0%

1322

665

50.3%

1403

649

46.3%

81

6.1%

154

67

43.5%

18 861 22

8 265 20

44.4% 30.8% 90.9%

25 869 26

8 266 16

32.0% 30.6% 61.5%

7 8 4

38.9% 0.9% 18.2%

3 100 2

1 32 2

33.3% 32.0% 100.0%

901

293

32.5%

920

290

31.5%

19

2.1%

105

35

33.3%

2388

1083

45.4%

2454

1056

43.0%

66

2.8%

273

117

42.9%

13 2 66 8 1 128 40 28 217 9 13

14 2 66 8 1 128 40 29 220 8 11

107.7% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 103.6% 101.4% 88.9% 84.6%

13 2 52 15 1 127 35 25 231 11 24

13 2 52 14 1 126 35 25 231 11 20

100.0% 100.0% 100.0% 93.3% 100.0% 99.2% 100.0% 100.0% 100.0% 100.0% 83.3%

0 0 -14 7 0 -1 -5 -3 14 2 11

0.0% 0.0% -21.2% 87.5% 0.0% -0.8% -12.5% -10.7% 6.5% 22.2% 84.6%

0 0 7 1 0 7 2 1 20 2 3

0 0 7 1 0 7 1 1 20 2 3

100.0% 100.0% 100.0% 50.0% 100.0% 100.0% 100.0% 100.0%

525

527 100.4%

536

530

98.9%

11

2.1%

43

42

97.7%

2990

1586

53.0%

77

2.6%

316

159

50.3%

GROUP 2 ~ Crimes of Indecency Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

128.6% 0.0% 0.0%

10 111.1%

GROUP 3 ~ Crimes of Dishonesty Housebreaking ~ domestic dwelling Housebreaking ~ domestic non-dwelling Housebreaking ~ commercial Theft, attempt theft from locked premises/property Theft, attempt theft from locked motor vehicle Theft, attempted theft of a motor vehicle Convicted thief in poss.of tools etc. w.i. to steal In building with intent to steal Theft Theft from motor vehicle Reset Embezzlement Fraud Others GROUP 3 - TOTAL

GROUP 4 ~ Malicious Mischief, vandalism etc.

Fireraising Malicious Damage/Vandalism Others GROUP 4 - TOTAL

SUB-TOTAL OF GROUPS 1 TO 4

GROUP 5 ~ Other crimes Public mischief & wasting police time Escape or rescue from police custody or prison Resisting arrest or obstructing police officer General attempts to pervert the course of justice Sex Offenders' register offences Bail - Fail to keep conditions Possession of offensive weapons Drugs - supply, with intent to supply etc Drugs - personal possession Drugs - manufacture etc Others GROUP 5 - TOTAL

TOTAL OF GROUPS 1 TO 5

2913

1610

55.3%

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

27

Policing Perth & Kinross: Community Summaries ~ April to December 2012 SECTION 3: PERTH CITY

SECTION 5: EAST PERTHSHIRE

Main areas of public concern: vandalism/graffiti, speeding & youths causing annoyance

Main areas of public concern: speeding, housebreaking, youths causing annoyance

CRIME Highlights • Reduction of 16.2% for domestic housebreaking (12 fewer crimes)

CRIME Highlights • Best reduction in LPA for groups 1 to 4 of 19.6% (107fewer crimes) • Vandalism down by 20.6% (33 fewer crimes)

DETECTION RATE Performance alert!

• Deteriorations in all detection rates including a 12.9 percentage point drop in detection rate for crimes of dishonesty from 61.1% to 48.2%

DETECTION RATE Performance alert!

• Fall in detection rate for Groups 1 to 4 from 44.8% to 36.6%

STANDARDS OF SERVICE Performance Alert • A significant 16.5 percentage point fall in people who received an update on the progress of their enquiry from 61.4% to 44.9%

STANDARDS OF SERVICE Highlights • 88.5% of East Perthshire customers surveyed stated they received an update following their contact to report a crime - best result across LPA

TARGETED COMMUNITY ACTIVITY PUBLIC PERCEPTION Highlights • 100% of customers surveyed said they felt safe walking alone in the neighbourhood during the day—best result across LPA

Inspector Ian Martin said: ‘The results posted show that Perth Section had a challenging period but responded well. One of the biggest improvements was in the reduction of the number of private houses that were broken into. This crime has a significant impact on families and a reduction like this is reassuring. This reduction combined with an increase in the detection rate showed that nearly one in two crimes of this nature were detected.

SECTION 6: SOUTH PERTHSHIRE Main areas of public concern: speeding, drug dealing/abuse and housebreaking

We continued to target volume crimes such as vandalism that can affect our community and it is pleasing to see the continuing fall in numbers recorded.

Reductions in vandalism etc. have a huge impact on the well being of a community and cannot be underestimated.

CRIME Highlights • Reduction of 34.6% for domestic housebreaking (9 fewer crimes) DETECTION RATE Performance alert!

• Fall in detection rate for Groups 1 to 4 from 43.7% to 31.6% over a similar number of crimes recorded • Fall in detection rate for crimes of dishonesty from 47.3% to 24.8% • Deterioration in the detection rate for housebreaking from 38.5% to 11.8%

Going forward, our challenges include the need to provide a first class service to the public and we need to ensure that the slight drop shown in some of the satisfaction categories are reversed and that we maintain the highest standards. The public perception relating to improvements in neighbourhoods and the visibility of officers are pleasing to note.’

STANDARDS OF SERVICE (* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

28

Policing Perth & Kinross: Community Summaries ~ April to December 2012 Performance Alert • A 33.2 percentage point improvement in customers who received an update following their contact other than to report a crime from 33.2% to 71.4%

Highlights • 92.3% of customers surveyed stated that, overall they were satisfied with the service provided—best result across LPA

TARGETED COMMUNITY ACTIVITY

TARGETED COMMUNITY ACTIVITY

Inspector Iain Ward said: ‘The latest monthly results when viewed in conjunction with the overall performance of the section throughout the year demonstrate a solid commitment by police officers and police staff to provide a quality service from initial point of contact through to updates upon conclusion.

Inspector Julie Robertson said: ‘North and West Perthshire continues to be a low crime area therefore I would again highlight caution when interpreting percentage crime increases which can appear dramatic when we are dealing with such a small number of crimes.

Although I was pleased to see an increase in our detection rate for Housebreakings, which improved to 66.7%, we cannot become complacent and I ensure section supervisors review these crimes to ensure we take every available opportunity to detect them.

I was particularly impressed with the decrease in the number of Housebreakings compared to the same period last year.

An operation to combat such crimes was live during this period which had a positive impact on the figures. In addition, a positive media campaign including a TV interview had a beneficial effect on the public perception of the police.

Although group 1 – 4 crimes show a significant increase of 50% this is due mainly to the rise in group 2 and 3 crimes, (indecencies – many of which were historical, and dishonesties). Although we improved detection rates for these crimes, 85% and 41.5% respectively (a substantial increase yet again from the previous month), this consequently impacted on the overall detection rates for Group 1 – 4 crimes from 37.4 % to 43.7%.

It is noted that there was a drop in detection rates; a thorough crime review in the section is about to be undertaken in order to identify opportunities to improve upon these figures prior to the end of the year. There still remains a large amount of work to be done prior to the end of Tayside Police with a commitment from the section to maintain the high standards which the public currently receive when the Police Service of Scotland begins in April.’

SECTION 7: PERTHSHIRE

NORTH

AND

I was also very pleased to see officers continued to focus on providing a good quality of service to the public which was reflected in the excellent overall satisfaction rating of 92.3%, given by our customers.’

WEST

Main areas of public concern: speeding, housebreaking drug dealing/drug abuse & youths causing annoyance CRIME Performance alert!

• Increase of 50.0% in Groups 1 to 4 from 174 to 261 DETECTION RATE Highlights • Improvement in the detection rate for housebreaking from 20.0% to 66.7% STANDARDS OF SERVICE (* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

29

KEY PERFORMANCE RESULTS: LOCAL POLICING AREA SCORECARD APRIL 2012 - DECEMBER 2012 SECTION 3 Perth City

POLICING PERTH & KINROSS

SECTION 5 East Perthshire

SECTION 6 South Perthshire

SECTION 7 North and West Perthshire

2012-13 Result

2011-12 Result

% / pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

Groups 1-4

3043

3058

-0.5%

1718

1706

0.7%

440

547

-19.6%

624

631

-1.1%

261

174

50.0%

- Detection rate

41.5%

50.4%

-8.9

46.1%

56.0%

-9.9

36.6%

44.8%

-8.2

31.6%

43.7%

-12.2

43.7%

37.4%

6.3

112

112

0.0%

80

76

5.3%

15

16

-6.3%

13

14

-7.1%

4

6

-33.3%

- Detection rate

83.9%

92.9%

-8.9

86.3%

96.1%

-9.8

80.0%

87.5%

-7.5

69.2%

78.6%

-9.3

100.0%

100.0%

0.0

Indecency (G2)

115

82

40.2%

48

29

65.5%

16

30

-46.7%

31

21

47.6%

20

2

900.0%

- Detection rate

76.5%

61.0%

15.5

56.3%

72.4%

-16.2

118.8%

53.3%

65.4

80.6%

57.1%

23.5

85.0%

50.0%

35.0

Dishonesty (G3)

2045

2045

0.0%

1165

1149

1.4%

269

329

-18.2%

435

444

-2.0%

176

123

43.1%

- Detection rate

40.3%

53.7%

-13.3

48.2%

61.1%

-12.9

30.9%

44.1%

-13.2

24.8%

47.3%

-22.5

41.5%

33.3%

8.1

771

819

-5.9%

425

452

-6.0%

140

172

-18.6%

145

152

-4.6%

61

43

41.9%

33.3%

35.3%

-2.0

31.8%

35.2%

-3.4

33.6%

40.7%

-7.1

37.9%

28.3%

9.6

32.8%

39.5%

-6.7

35

26

34.6%

31

24

29.2%

2

0

***

2

2

0.0%

0

0

***

77.1%

88.5%

-11.3

80.6%

91.7%

-11.0

50.0%

0.0%

50.0

50.0%

50.0%

0.0

0.0%

0.0%

0.0

704

746

-5.6%

390

416

-6.3%

127

160

-20.6%

133

129

3.1%

54

41

31.7%

31.7%

34.6%

-2.9

31.3%

33.9%

-2.6

32.3%

40.6%

-8.3

33.1%

28.7%

4.4

29.6%

36.6%

-7.0

130

124

4.8%

62

74

-16.2%

18

19

-5.3%

17

26

-34.6%

33

5

560.0%

42.3%

38.7%

3.6

37.1%

39.2%

-2.1

44.4%

42.1%

2

11.8%

38.5%

-26.7

66.7%

20.0%

46.7

Violent Crime (G1)

30 Mal Mischief, vandalism (G4) - Detection rate Robbery - Detection rate Vandalism - Detection rate Domestic Housebreaking - Detection rate

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

POLICING PERTH & KINROSS

CRIME

KEY PERFORMANCE RESULTS: PERTH & KINROSS LPA SCORECARD - STANDARDS OF SERVICE - APRIL to DECEMBER 2012 POLICING PERTH & KINROSS

SECTION 3 Perth City

SECTION 5 East Perthshire

SECTION 6 South Perthshire

SECTION 7 North & West Perthshire

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

94.1%

97.4%

-3.3*

91.0%

97.4%

-6.4

96.9%

98.5%

-1.6

94.8%

95.4%

-0.6

93.8% 100.0%

-6.2

First Contact: % of respondents provided with the name of the person dealing with their enquiry

85.0%

87.0%

88.9%

-1.9

84.6%

90.1%

-5.5

88.4%

90.2%

-1.8

89.0%

89.1%

-0.1

85.0%

80.0%

5.0

65.0%

65.5%

64.8%

0.7

44.9%

61.4% -16.5*

72.0%

69.5%

2.5

72.9%

64.3%

8.6

74.6%

73.9%

0.7

% of customers who received an update following their contact to report a crime

81.3%

74.9%

6.4

80.6%

69.0%

11.6

88.5%

75.0%

13.5

73.3%

82.0%

-8.7

86.7%

80.0%

6.7

% of customers who received an update following their contact for reasons other than to report a crime

40.2%

50.8%

-10.6

25.9%

51.8%

-25.9

43.3%

57.9%

-14.6

71.4%

38.2%

33.2

44.4%

69.2%

-24.8

81.7%

85.2%

-3.5

70.8%

85.9% -15.1*

83.0%

86.4%

-3.4

85.7%

83.8%

1.9

92.3%

83.4%

8.9

Updating the Public: Overall % of customers who received an update on the progress of their enquiry

31

Customer Experience: Overall satisfaction 85.0% rating of the service provided by Tayside Police Response Rate

390/972 (40.1%)

116/316 (36.7%)

100/234 (42.7%)

108/283 (38.2%)

66/139 (47.5%)

Caution should be exercised when interpreting the results at sectional level due to the very small sub-sample sizes.

First Contact - A statistically significant reduction in satisfaction with service at first contact from 97.4% to 94.1%. This result achieves the force target set at 94.0%.

- Reduction in identifying the person dealing with the enquiry from 88.9% to 87.0%.

Updating the Public - Improvement of 0.7 percentage points in updating the public rising from 64.8% to 65.5%. This result exceeds the force target set at 65.0%.

When analysed by reason for contact - 81.3% of those who reported a crime were updated compared to 74.9% the previous year. Conversely, a reduction was evident in relation to those whose contact was for reasons other than to report a crime whereby 40.2% received an update compared to 50.8% in 2011.

Customer Experience - Reduction in overall customer experience from 85.2% to 81.7%.

POLICING PERTH & KINROSS

% / pp Change

%/pp Change

2011-12 Result

2011-12 Result

2012-13 Result

94.0%

(*denotes a statistically significant change in results)

2012-13 Result

2012-13 Target

First Contact: Overall satisfaction rating for service provided at first contact

Customer Satisfaction

PERTH & KINROSS LPA SCORECARD - PUBLIC PERCEPTION ~ APRIL - DECEMBER 2012 SECTION 7 North & West Perthshire

SECTION 6 South Perthshire

SECTION 5 East Perthshire

SECTION 3 Perth City

POLICING PERTH & KINROSS 2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

94.7%

-2.1

89.4%

87.5%

1.9

95.9%

97.8%

-1.9

91.4%

96.5%

-5.1

95.3%

100.0%

-4.7

77.6%

71.8%

5.8

76.7%

70.1%

6.6

80.7%

76.7%

4.0

72.8%

68.2%

4.6

84.5%

76.9%

7.6

‌During the day

96.2%

97.0%

-0.8

93.9%

93.8%

0.1

100.0%

98.9%

1.1

95.8%

97.3%

-1.5

95.4%

100.0%

-4.6

‌After dark

63.1%

71.4%

-8.3*

56.0%

59.4%

-3.4

64.3%

72.4%

-8.1

67.1%

79.1%

-12.0

66.6%

78.2%

-11.6

28.9%

27.9%

1.0

38.8%

29.1%

9.7

28.1%

31.8%

-3.7

25.5%

28.6%

-3.1

19.1%

11.8%

7.3

Police Visibility % of residents who perceived 53.9% that Tayside Police performed 'very' or 'fairly' well at providing a visible presence

44.3%

9.6*

54.4%

40.6%

13.8

55.6%

44.4%

11.2

51.2%

50.0%

1.2

55.5%

34.6%

20.9

(*denotes a statistically significant change in results)

Neighbourhood as a safe place to live % of residents who rated their neighbourhood as a safe place to live Crime in neighbourhood % of residents who thought that the crime rate in their neighbourhood had remained the same or improved over the past year

32

Feelings of safety % of residents who felt safe walking alone in neighbourhood

Concerns at becoming a victim of crime % of residents concerned at becoming a victim of crime in their neighbourhood

Speeding (19.9%) Housebreaking (11.9%)

Top 3 issues that cause most Vandalism/graffiti (10.0%) concern in neighbourhoods Youths causing annoyance (10.0%)

Response Rate

298/972 (30.6%)

Vandalism/graffiti (20.0%) Speeding (10.9%) Youths causing annoyance (10.9%)

Speeding (30.2%) Housebreaking (17.0%) Youths causing annoyance (11.3%)

85/297 (28.6%)

75/234 (32.1%)

Speeding (19.7%) Drug dealing/drug abuse (12.1%) Housebreaking (10.6%)

95/297 (32.0%)

Speeding (18.5%) Housebreaking (14.8%) Drug dealing/drug abuse (11.1%) Youths causing annoyance (11.1%)

43/144 (29.9%)

POLICING PERTH & KINROSS

2012-13 92.6%

Public Perception

POLICING PERTH & KINROSS: Crime in more detail PERIOD APR to DEC CRIME CLASSIFICATION

2011/2012 Made known

December Alone

2012/2013

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

Made known

DETECTIONS number %

GROUP 1 ~ Crimes of Violence Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others

4 24 0 34 26 19 0 1 4 0

4 23 0 30 23 19 0 1 4 0

100.0% 95.8% 88.2% 88.5% 100.0% 100.0% 100.0% -

1 8 0 40 35 16 0 7 5 0

2 8 0 31 27 16 0 6 4 0

200.0% 100.0% 77.5% 77.1% 100.0% 85.7% 80.0% -

-3 -16 0 6 9 -3 0 6 1 0

-75.0% -66.7% 17.6% 34.6% -15.8% 600.0% 25.0% -

1 2 0 6 4 4 0 4 0 0

1 2 0 4 1 4 0 3 0 0

100.0% 100.0% 66.7% 25.0% 100.0% 75.0% -

112

104

92.9%

112

94

83.9%

0

0.0%

21

15

71.4%

10 1 43 9 13 6

9 1 29 1 5 5

90.0% 100.0% 67.4% 11.1% 38.5% 83.3%

29 3 52 6 11 14

17 3 36 14 10 8

58.6% 100.0% 69.2% 233.3% 90.9% 57.1%

19 2 9 -3 -2 8

190.0% 200.0% 20.9% -33.3% -15.4% 133.3%

5 0 5 0 0 0

1 0 5 0 0 0

20.0% 100.0% -

82

50

61.0%

115

88

76.5%

33

40.2%

10

6

60.0%

124 50 85 52 95 67 2 66 1248 86 15 6 130 19

48 7 49 15 38 38 2 48 680 47 15 6 98 7

38.7% 14.0% 57.6% 28.8% 40.0% 56.7% 100.0% 72.7% 54.5% 54.7% 100.0% 100.0% 75.4% 36.8%

130 64 82 78 81 55 3 39 1209 85 6 2 170 41

55 12 28 14 35 22 3 28 515 8 6 1 84 14

42.3% 18.8% 34.1% 17.9% 43.2% 40.0% 100.0% 71.8% 42.6% 9.4% 100.0% 50.0% 49.4% 34.1%

6 14 -3 26 -14 -12 1 -27 -39 -1 -9 -4 40 22

4.8% 28.0% -3.5% 50.0% -14.7% -17.9% 50.0% -40.9% -3.1% -1.2% -60.0% -66.7% 30.8% 115.8%

18 17 16 11 5 10 1 5 140 5 0 2 23 14

4 0 2 0 2 3 1 5 68 0 0 1 11 5

22.2% 0.0% 12.5% 0.0% 40.0% 30.0% 100.0% 100.0% 48.6% 0.0% 50.0% 47.8% 35.7%

2045

1098

53.7%

2045

825

40.3%

0

0.0%

267

102

38.2%

46 746 27

12 258 19

26.1% 34.6% 70.4%

37 704 30

16 223 18

43.2% 31.7% 60.0%

-9 -42 3

-19.6% -5.6% 11.1%

2 89 1

1 22 2

50.0% 24.7% 200.0%

819

289

35.3%

771

257

33.3%

-48

-5.9%

92

25

27.2%

3058

1541

50.4%

3043

1264

41.5%

-15

-0.5%

390

148

37.9%

16 4 62 26 0 146 61 55 700 14 16

15 4 63 25 0 146 59 53 701 15 13

93.8% 100.0% 101.6% 96.2% 100.0% 96.7% 96.4% 100.1% 107.1% 81.3%

18 6 67 14 1 124 51 40 576 13 7

18 6 67 15 1 120 47 38 575 13 7

100.0% 100.0% 100.0% 107.1% 100.0% 96.8% 92.2% 95.0% 99.8% 100.0% 100.0%

2 2 5 -12 1 -22 -10 -15 -124 -1 -9

12.5% 50.0% 8.1% -46.2% -15.1% -16.4% -27.3% -17.7% -7.1% -56.3%

1 1 4 4 1 14 9 0 22 1 1

1 1 4 4 1 12 7 0 23 1 1

100.0% 100.0% 100.0% 100.0% 100.0% 85.7% 77.8% 104.5% 100.0% 100.0%

GROUP 5 - TOTAL

1100

1094

99.5%

917

907

98.9%

-183

-16.6%

58

55

94.8%

TOTAL OF GROUPS 1 TO 5

4158

2635

63.4%

3960

2171

54.8%

-198

-4.8%

448

203

45.3%

GROUP 1 - TOTAL

GROUP 2 ~ Crimes of Indecency Rape Assault with intent to ravish Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 3 ~ Crimes of Dishonesty Housebreaking ~ domestic dwelling Housebreaking ~ domestic non-dwelling Housebreaking ~ commercial Theft, attempt theft from locked premises/property Theft, attempt theft from locked motor vehicle Theft, attempted theft of a motor vehicle Convicted thief in poss.of tools etc. w.i. to steal In building with intent to steal Theft Theft from motor vehicle Reset Embezzlement Fraud Others GROUP 3 - TOTAL

GROUP 4 ~ Malicious Mischief, vandalism etc.

Fireraising Malicious Damage/Vandalism Others GROUP 4 - TOTAL

SUB-TOTAL OF GROUPS 1 TO 4

GROUP 5 ~ Other crimes Public mischief & wasting police time Escape or rescue from police custody or prison Resisting arrest or obstructing police officer General attempts to pervert the course of justice Sex Offenders' register offences Bail - Fail to keep conditions Possession of offensive weapons Drugs - supply, with intent to supply etc Drugs - personal possession Drugs - manufacture etc Others

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

33

34

PUBLIC PROTECTION

P

ublic Protection is the foremost aim of Tayside Police and protecting the public from harm by working with partners is the basis of the Community Priorities.

The force is committed to providing this protection to all members of the community.

Contained within this section is information pertaining to some specific areas of Public Protection to which the force dedicates considerable resources which include highly specialised police officers and staff. These dedicated members of the force constantly strive to ensure the most vulnerable in our society are protected and can live their lives free from harm.

35

PUBLIC PROTECTION Tayside Police uses its crime recording system to manage information gathered by operational police officers in respect of all facets of the Public Protection portfolio, including Domestic Abuse, Child Protection and Vulnerable Adult Protection.

In addition to working with our partners, when a crime has also been committed, Tayside Police will carry out a thorough investigation and, where there is a sufficiency of evidence, the perpetrator will be reported to the Procurator Fiscal.

Where substantive crimes are being investigated, reports will have relevant markers added to them which allows officers and staff from support functions and specialist teams to search and identify relevant records.

The graph below illustrates that during the first five months of 2012/13, the number of Domestic Abuse incidents recorded each month was higher than the number recorded at the same time last year. This trend was reversed from September to December as there were fewer Domestic incidents during those months than there was in the previous year, with the exception of November 2012.

Where no substantive crimes are being investigated, the system allows officers to file CONCERN reports which, as the title suggests, allows officers to record any anxiety they have regarding a situation they have either attended or witnessed during the course of their duties. These domestic, child and adult concern reports are, in due course, assessed by specialist departments and, where appropriate, information is shared with partner agencies under Information Sharing Protocols.

T aysid e ~ D o mest ic A b use Inci d ent s

2011-12

2012-13

500 450 400 350 300 250 200 150 100 50

Domestic Abuse

0 Apr

Tayside Police respond to many instances of a domestic nature throughout the course of a year. All domestic abuse incidents are recorded to ensure an appropriate response is initiated.

M ay

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

M ar

Taking all months into consideration, at the end of December 2012 the total of 3759 incidents was 6.5% higher than the 3530 incidents reported at the end of December last year.

By recording all incidents of domestic abuse, Tayside Police can, in the first instance, assess risk to those who are subjected to the abuse and the impact on any children involved. Secondly, they can put protective measures in place, and lastly, target repeat offenders.

Of the 3759 incidents reported this year, 1704 involved one or more substantiated crime and the remaining 2055 were the subject of a Domestic Concern Report.

Looking at the incidents which resulted in one or more substantiated crime, 639 (37.5%) involved a “repeat” victim. Last year at the end of December this figure was 37.7%.

Domestic abuse is not a crime in itself and can be either one form of, or a combination of, non-criminal behaviour or criminal behaviour. Examples of noncriminal behaviour would be isolation, withholding money and psychological abuse etc which can have a substantial impact on a person’s health and wellbeing and that of their children. Examples of criminal behaviour would be assaults, vandalism, threatening or abusive behaviour, fire-raising etc.

Where a crime was recorded, 1053 perpetrators of domestic abuse were reported to the Procurator Fiscal (61.8%).

This was an improvement on the 56.9% of perpetrators reported to the Procurator Fiscal at the same time last year.

When domestic abuse is reported to the police we will work in partnership with specialist agencies including Barnardos, Women’s Aid and the Violence against Women partnerships to ensure that those at risk from abuse, and their families, are given appropriate support and advice which will enable them to make an informed decision about their future.

In 31.4% of all incidents (those involving one or more substantive crime and those warranting a domestic concern report) alcohol was a contributory factor.

Last year this figure was lower at 23.2%.

36

PUBLIC PROTECTION The following chart illustrates the comparisons month by month and shows that in the second half of 201112 the prevalence of alcohol was much greater than in the earlier part of the year.

Tayside ~ Dom estic Abuse Incidents involving alcohol

2011-12

180

2012-13

Child Concern Reports Throughout Tayside, between April and the end of December 2011 there were 6739 child concern reports recorded. This equated to 99 per 1,000 children under 16 population. The commensurate figure this year was 6545 (95 per 1,000 children under 16 population), 2.9% fewer.

160 140 120

The following table shows the divisional distribution in 2012 with 3201 recorded in Dundee, 1614 in Angus and 1730 in Perth & Kinross. The highest number recorded per 1,000 population of children was in Dundee at 133.

100 80 60 40 20 0 Apr May

Jun

Jul

Aug Sep

Oct Nov Dec

Jan Feb Mar

Tayside Child Concern Reports per 10,000 pop

Dundee

Angus

P&K

30 25

Adult Concern Reports

20

Throughout Tayside, between April and the end of December 2012 there were 2279 adult concern reports recorded. This equated to 56 per 10,000 population. This figure was a 11.1% increase on the 2051 reports recorded at the same time last year (51 per 10,000 pop.).

15 10 5 0 Apr

Increases occurred in all three Local Policing Areas.

In Dundee there was a 9.9% increase, in Angus a 1.2% increase and in Perth & Kinross a 23.3% increase.

Angus

Jul

Aug

Sep

Oct

Nov Dec

Jan

Feb

Mar

This crime group (referred to as Group 2) involves sexual offences. Some of these crimes have been committed prior to the current reporting period although all offences are recorded at the time they are reported. This can mean that some of the data reported each month could contain historical crimes.

In addition, as evidence is discovered during investigations multiple crimes can be detected. As such, the level of crime recorded each month is variable.

In general terms, this was the same pattern as the previous year.

Dundee

Jun

Crimes of Indecency

The following chart shows the distribution throughout the Tayside region for the first three-quarters of 2012-13 in terms of numbers of reports per 10,000 population and illustrates that Angus recorded more reports per head of population, followed by Perth & Kinross and the lowest number recorded was in Dundee.

Tayside Adult Concern Reports per 10,000 pop

May

Between April and the end of December 2012 in Dundee, 148 crimes were recorded and a detection rate of 72.3% was achieved. In Angus 72 crimes were recorded together with a detection rate of 86.1% and 115 crimes were recorded in Perth and Kinross where the detection rate was 76.5%. The figures for the whole of Tayside were 335 crimes recorded and 76.7% detected.

P&K

12 10 8 6 4 2 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Source of information: Tayside Police Crime Recording System

Mar

37

PUBLIC PROTECTION Failure to notify police/provide false information

Registered Sex Offenders The list of Registered Sex Offenders is broken down into the number of those in the community and the number of those in custody.

It is a requirement of the Sexual Offences Act 2003 that a Sex Offender must provide to the police, and keep updated, various personal details including change of address and holiday arrangements, if these involve leaving the United Kingdom. Failure to do so results in the person being changed with the offence of ’Failure to notify the police or provide false information’.

Registered Sex Offenders in the community are those who have either completed their prison sentence and have been released into the community or are serving their sentence within the community.

These people are required to be monitored as registered sex offenders.

Between April and December 2012, 4 people were charged with this offence, just 1 more than the 3 recorded at the same time last year.

Registered Sex Offenders in custody are those who are currently serving their sentence. The length of time people spend on the sex offenders register will depend on the sentence they received. The number of sex offenders at risk of doing serious harm to another individual (should they commit another crime) is also broken down into those at very high risk, high risk, medium risk, low risk or not assessed.

Drugs Supply of Class A Drugs Tayside

V. High Risk

High risk

Low Risk

Not Assessed

Class A 2012-13

3 Year Average

30

The chart below shows that there were 402 registered Sex Offenders in Tayside as at the end of December 2012. Of these, 327 were living in the community and were mainly assessed as medium (115) or low risk (178) of causing serious harm to another individual. There were however 28 people who were considered a high risk, should they re-offend. There were 14 very high risk offenders in custody and, in adTayside Registered Sex Offenders

2011-12

Class A Drugs Recorded

25 20 15 10 5 0 Apr

Medium Risk

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

The chart below shows the number of crimes involved in the supplying of Class A drugs. This can be actual supply of drugs, possession with intent to supply drugs, importing or manufacturing of drugs, but does not include the charge of possession (for personal use) of drugs.

350 6

300

250 178

200 150

There were 69 crimes recorded to date throughout Tayside, 37.3% fewer than at the same time last year (110). This year, Class A drugs accounted for 30% of crimes relating to the supply etc of all types of drugs compared to 41.5% at the same time last year.

100 115

50 0

28 0 RSOs in the Community

11 15 19 16 14 RSOs in Custody

dition, there were 16 high risk offenders, 19 medium risk and 15 low risk offenders also in custody.

This is a volatile area on which to report. In some months there may appear to be very little activity and then there may be a large number of crimes reported at the one time. The nature of this area of business often involves many months of preparation, surveillance and co-operation with other forces, perhaps leading to a successful operation where several per-

38

PUBLIC PROTECTION Alcohol Related Violent Crime

Racist and Other Hate Crime

Violent Crime includes crimes of Murder, Attempted Murder, Serious Assault, Robbery, Child Cruelty, Threats, Abduction etc. These crimes are all ‘Victim Based’ which means a crime is recorded for each victim of violent crime even if there are multiple victims involved in the same incident.

‘Racist Crime’ includes: racist element

‘Hate Crime’ includes: any crime which has occurred due to the victim being targeted because of their disability, or through a transphobic/transgender or a sectarian/religious nature.

The following graph illustrates the number of crimes where either the offender and/or the victim were under the influence of alcohol per month as part of the total number of violent crimes between April and December this year.

Tayside

All Violent Crime

Between April and December 2012 there were 224 racist crimes recorded, 3 fewer than at the same time last year.

There was a slight decrease in the number of hate crimes recorded this year (61), which was down by 14.1% on the 71 recorded during 2011/12.

Alcohol Related Violent Crime

The graph below shows the level of Racist and Other Hate Crime for the year of 2011-12 and April to December this year.

60 50 17

16 16

19

15

18

any crime which has a

40 12

14 30 20

37

40

36

37

39 30

27

Tayside Racist & Other Hate Crimes 40

42

Racist Crime 2012/13

Other Hate Crime 2012/13

Racist Crime 2011/12

Other Hate Crime 2011/12

2 35

10 14

30

0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

0 Jan

0 Feb

0 Mar

25 20 15

Cumulatively, to the end of December 302 violent crimes had been recorded, a 25.4% decrease on the 405 recorded at the same time last year. Of the 302 crimes recorded this year, 43% were alcohol related.

The commensurate figure last year was 49%.

10 5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

The total of alcohol related minor assaults recorded between April and December 2012 was 1426, 6.4% more than the 1340 recorded at the same time last year.

At the end of December 2011 the number of alcohol related minor assaults accounted for 43.8% of all minor assaults. During the same period this year the commensurate figure was 43.9%.

Source of Information: Tayside Police Crime Recording System

39

PUBLIC PROTECTION COUNTER TERRORISM UK Threat Levels The Home Office is responsible for announcing the UK threat level at any time and in advising the public when that level changes. There are five levels of threat: ♦

Critical ~ an attack is expected imminently

♦

Severe ~ an attack is likely

♦

Substantial ~ an attack is a strong possibility

♦

Moderate ~ an attack is possible but not likely

♦

Low ~ an attack is unlikely

On 11 July 2011 the Home Secretary announced that the Joint Terrorism Analysis Centre had changed the threat level from international terrorism from severe to substantial. That means there is a strong possibility of a terrorist attack. The current level remains at SUBSTANTIAL. The Home Office PREVENT Strategy was refocussed in 2011 and now contains three objectives: to respond to the ideological challenge of terrorism and the threat from those who promote it; to prevent people from being drawn into terrorism and ensure that they are given appropriate advice and support; and to work with sectors and institutions where there are risks of radicalisation that we need to address.

Tayside In Tayside Police, Special Branch constantly review threat assessments. In addition, Counter Terrorist Security Advisors continue to raise the level of awareness about terrorist related matters within the Force and partner agencies.

Between April and December 2012 , 89 Counter Terrorism briefings were delivered across Tayside and a total of 815 non-police personnel were in attendance.

40

RESOURCES AND ASSETS

C

orporate support forms an important role in ensuring that appropriate resources are in place to deliver an efficient and effective service to the public.

The challenging economic climate means that robust monitoring and reporting processes are instrumental in ensuring that the force is on track to deliver its objectives within available resources .

At the same time, the Scottish Government has set stretching environmental and energy reduction targets for Scotland. As a major employer in Tayside, Tayside Police is committed to demonstrating its contribution to this aim.

41

RESOURCES and ASSETS HEALTH & SAFETY Violence to Police Officers and Staff down 6%!

52% fewer days lost through accidents and violence!

Accidents and Violent Incidents

2012/13 2011/12 Change

Accidents to Police Officers and Staff

91

74

23%

262

278

-6%

353

352

0%

Violent incidents to Police Officers resulting in lost time

5

5

0%

Total number of incidents resulting in lost time

21

15

40%

328

680

-52%

5

10

-50%

Violence to Police Officers and Staff Total

Total number of days lost Incidents reported to the Health & Safety Executive

Road Traffic collisions

5

% of Total 1%

Manual handling

6

Slips, trips and falls Training - in house and at the Scottish Police College

Causation factors

2012/13

2011/12 % of Total

percentage pt diff

9

3%

-1

2%

2

1%

1

25

7%

19

5%

2

15

4%

4

1%

3

155

44%

159

45%

-1

Assaults

57

16%

60

17%

-1

Injuries caused by sharp objects

5

1%

5

1%

0

Injuries during arrests

50

14%

57

16%

-2

Others

35

10%

37

11%

-1

Exposure to violence

Total

352

353

RANDOM DRUG TESTING A programme of testing of both police officers and police staff is carried out. This supports the prevention and management of substance misuse within Tayside Police in order to create and maintain healthy staff and enhance public trust in services delivered by the Force. This programme does not prevent staff reporting concerns about suspected illegal activity by colleagues, which is acted upon.

Apr May Jun Jul Aug Sep

Police Officers

Probationers

Police Staff

Special Constables

Monthly Total

Cumulative Total

Positive Results

8 0 8 0 4 9

4 0 4 0 10 3

1 0 1 0 0 1

0 0 0 0 0 0

13 0 13 0 14 13

13 13 26 26 40 53

0 0 0 0 0 0

42

RESOURCES and ASSETS SICKNESS ABSENCE Absence Rate POLICE OFFICERS

Community Policing Div 2012 - 13 2011 - 12

Dundee LPA 2012 - 13 2011 - 12

Angus LPA 2012 - 13 2011 - 12

Perth & Kinross LPA 2012 - 13 2011 - 12

Colour Key

Target 4%

Absence Rate POLICE STAFF

On target

Below target

Nov 3.6% 3.9%

Dec 3.7% 3.9%

Community Policing Div

Oct 3.9% 3.1%

Nov 4.0% 3.3%

Dec 4.2% 3.4%

Dundee LPA

Oct 4.3% 5.8%

Nov 4.6% 5.7%

Dec 4.8% 5.5%

Angus LPA

Oct 3.0% 4.5%

Nov 3.1% 4.4%

Dec 3.3% 4.3%

Perth & Kinross LPA

Last 3 months Oct 3.4% 3.9%

2012 - 13 2011 - 12

2012 - 13 2011 - 12

2012 - 13 2011 - 12

2012 - 13 2011 - 12

On target

Below target

Nov 5.3% 3.7%

Dec 5.3% 3.9%

Oct 4.2% 3.5%

Nov 4.8% 3.7%

Dec 4.9% 3.8%

Oct 5.3% 4.5%

Nov 5.7% 5.0%

Dec 5.8% 5.6%

Oct 5.5% 2.5%

Nov 5.4% 2.5%

Dec 5.3% 2.7%

Apr to Dec

Average per person

Last 3 months Oct 5.1% 3.5%

Working Days Lost

Working Days Lost Apr to Dec

Community Policing Div

Colour Key

Target 4%

Ave. per person

Days lost

Community Policing Div

Days lost

Short

2492

Short

Medium

1174

Medium

Long Term

3589

Long Term

2662

1066 778

All Days Lost 2012-13

7255

5.8

All Days Lost 2012-13

4506

8.7

All Days Lost 2011-12

7512

6.1

All Days Lost 2011-12

3528

6.4

Percentage difference

-3%

Percentage difference

28%

Dundee LPA

Days lost

Dundee LPA

Days lost

Short

985

Short

160

Medium

483

Medium

98

Long Term

264

Long Term

1472

All Days Lost 2012-13

2940

6.5

All Days Lost 2012-13

522

7.8

All Days Lost 2011-12

2434

5.4

All Days Lost 2011-12

487

6.4

Percentage difference

21%

Percentage difference

7%

Angus LPA Short Medium

Days lost

Angus LPA

Days lost

543

Short

91

283

Medium

100

Long Term

301

Long Term

1139

All Days Lost 2012-13

1965

7.3

All Days Lost 2012-13

492

9.7

All Days Lost 2011-12

2253

8.4

All Days Lost 2011-12

505

9.5

Percentage difference

-13%

Percentage difference

-3%

Perth & Kinross LPA

Days lost

Perth & Kinross LPA

Days lost

Short

648

Short

Medium

235

Medium

39

Long Term

729

Long Term

379

69

All Days Lost 2012-13

1612

5.1

All Days Lost 2012-13

487

8.6

All Days Lost 2011-12

2116

6.8

All Days Lost 2011-12

270

4.4

Percentage difference

-24%

Percentage difference

80%

43

RESOURCES and ASSETS TOIL AND MODIFIED DUTIES Time off in Lieu (TOIL) In line with Police Regulations, officers are compensated in respect of time spent on duty after normal tour ends or where they have been recalled to duty etc. These additional hours can be taken as payment or accrued as time off in lieu of payment. A record is kept of the number of TOIL hours accrued by officers.

The tables below relate to the number of hours accrued throughout Tayside as at 7th January 2013

POLICE OFFICERS Time off in Lieu (TOIL)

No of Hours

No of Officers

Average per Officer

Dundee

13190

474

28

Angus

9883

268

37

Perth & Kinross

11945

323

37

Others

7639

180

42

42,657

1,245

34

Total

Modified Duties Modified duties are defined as temporary, short term rehabilitation duties or working conditions approved to assist an individual’s return to the full extent of their duties following illness or injury by permitting return to work of a less demanding capacity.

Modified (Protected) duties are generally those which are pregnancy related.

There were 67 officers on modified duties as at 31st December 2012. This accounted for 5.4% of overall police strength. The tables below relate to the number of officers throughout Tayside.

P O L IC E O F F IC E R S M o d i fi e d (L i g h t) D u ti e s

M o d i fi e d (P r o te c te d )

N o o f O f fic e r s

N o o f O f fic e r s

Dundee

17

D undee

4

A ngus

7

A ngus

2

P e rt h & K in ro s s

17

P e rt h & K in ro s s

2

O t h e rs

17

O t h e rs

1

T o ta l

T o ta l

58

44

9

RESOURCES and ASSETS STAFF TRAINING and DEVELOPMENT

COURSES

Last three months 2012/13

Cumulative

Oct

Nov

Dec

Apr to Dec

Number of courses held

103

161

112

978

Maximum student places available

659

910

657

6785

Total number of students attending

625

768

596

6350

Percentage of uptake

95%

84%

91%

94%

Total number of training days delivered

834

1047

732

7398

SATISFACTION To what extent do you agree with each of the following statements

Apr - Dec 994

The pre-course information was … received in sufficient time

94.6%

appropriate and with necessary detail clear and easily understood

96.1% 97.2%

well structured

99.3%

easy to follow delivered effectively

99.5% 99.9%

The content of the course was …

The course itself was … well organised

99.0%

the correct length

93.1%

sufficient for my objectives relevant to my objectives

98.0% 98.2%

Taking everything into consideration, the course met my expectations

45

99.3%

RESOURCES and ASSETS FORCE CONTACT CENTRE

December 2012

TARGET

PUBLIC FEEDBACK ON CUSTOMER SERVICE: FIRST CONTACT

TAYSIDE CALLERS

2012/13

2011/12 Change (pp)

Overall satisfaction rating for time taken to answer the phone - emergency call

93.4%

96.1%

-2.7

Overall satisfaction rating for time taken to answer the phone - non-emergency call

90.1%

92.9%

-2.8

83.7%

85.3%

-1.6

% of respondents who were satisfied that the person dealing with their enquiry was courteous and attentive

98.4%

98.4%

0

% of respondents who were satisfied that the person dealing with their enquiry was knowledgeable

96.3%

96.2%

0.1

% of respondents who were satisfied that the person dealing with their enquiry was able to explain what would happen next

91.6%

93.0%

-1.4

Customer Experience Overall satisfaction rating for treatment at first contact

92.7%

92.9%

-0.2

94.6%

94.0%

0.6

% of respondents provided with the name of the person dealing with their enquiry

Overall satisfaction rating for service provided at first contact

85.0%

94.0%

FORCE COMMUNICATIONS CENTRE - CALL MANAGEMENT:

April to December

EMERGENCY

Dec

2012/13

2011/12

Change

35783

39089

-8.5%

3972

87.9%

86.9%

1.1

87.6%

Average call duration (seconds)

109

n/a

~

n/a

Average number of contacts handled per hour (demand)

n/a

n/a

~

n/a

184437

187281

-1.5%

18310

63.7%

83.2%

-19.5

70.8%

173.0

n/a

~

n/a

n/a

~

n/a

10.1%

5.7%

4.4

8.1%

Number of emergency calls Average speed of answer - emergency calls (%)

<10 secs

(Target 90%)

NON-EMERGENCY Number of non-emergency calls <40 secs

Average speed of answer - non-emergency calls (%) Average call duration (seconds) Average number of contacts handled per hour (demand) Abandoned call rate (%)

Force Contact Centre This year, the Force Contact Centre (FCC) has experienced high levels of staff abstractions through sick leave. Staffing resilience had a negative impact on performance and, in an effort to improve overall resilience, a â&#x20AC;&#x2DC;Call Handling to Dispatchâ&#x20AC;&#x2122; training migration plan has been implemented.

46

RESOURCES and ASSETS FLEET ~ DECEMBER 2012 2012/13

2011/12

Percentage Point Change

71.3%

72.3%

-1.0

Accidental

136

157

-13.4%

Body Fluid

13

19

-31.6%

Mis-fuel

1

1

0.0%

Unreported

40

42

-4.8%

Vandalism

9

9

0.0%

199

228

-12.7%

Dundee

51

56

-8.9%

Angus

56

77

-27.3%

Perth & Kinross

51

54

-5.6%

Headquarters Division

41

41

0.0%

199

228

-12.7%

Dundee

763,638.00

790,782.00

-3.4%

Angus

821,529.00

773,180.00

6.3%

1,178,282.00

998,283.00

18.0%

705,460.00

688,770.00

2.4%

3,468,909

3,251,015

6.7%

Dundee

31.2

31.6

-0.4

Angus

31.5

31.2

0.3

Perth & Kinross

34.2

31.8

2.4

Headquarters Division

31.2

30.7

0.5

32.0

31.3

0.7

Budget Position @ (month in arrears) Percentage of total spend

Vehicle Accident Reports

Total

Accidents per Local Policing Area

Total

Fleet Mileage per Local Policing Area

Perth & Kinross Headquarters Division Total

Average Fuel Consumption (mpg) per LPA

Average

47

RESOURCES and ASSETS FINANCE ~ DECEMBER 2012 April to December

2012/13

2011/12

Change (p.p/%)

Invoices processed within 15 days

49%

45%

4

Invoices processed within 30 days

96%

93%

3

Proportion of all payments made by electronic means

93%

91%

2

Invoices issued within 5 working days of receipt of request

99%

98%

1

14

14

0%

Percentage of Payroll errors - related to Pay Section

73%

68%

5

Percentage of Payroll errors - related to provision of information

18%

19%

-1

9%

13%

-4

Working days between period close and distribution of management reports

Percentage of Payroll unavoidable errors - related to advance payment

CARBON FOOTPRINT Carbon Management Plan (CMP)

Our plan to reduce from 6,000 tonnes CO2 (Fiscal Year 08/09 output) to 4,500 tonnes by the end of 2015 is slightly ahead of target at 5,188tonnes (end of FY11 target is 5,354 tonnes).

Total CO2 emissions from buildings, waste and transport 7,000 6,057 5,813

6,000

5,579 5,354

5,139

4,932

Emission (tonnes)

5,000

4,733

4,543

4,000

3,000

2,000

1,000

2008

2009

2010

2011

2012 Year

Emissions from building and street lights (tonnes) Emissions from waste (tonnes) Target CO2 Emission (tonnes) Reduction

48

2013

2014

2015

Emissions from transport (tonnes) Emissions from water (tonnes)

2016

2017

RESOURCES and ASSETS

49

This document is available on the force intranet and web site. It can be viewed there in large print by increasing the magnification on screen.

You can listen to this document as a PDF file by clicking on the ‘View’, menu, selecting ‘Read out aloud’ and ensuring your volume control is turned up.

Ongoing improvement depends on feedback from contributors and users and we would welcome your views. If you require further information about this report please use the contact below.

WHO TO CONTACT

Performance and Planning Unit 0300 111 2222 Email: performanceandplanning@tayside.pnn.police.uk

www.tayside.police.uk Twitter: @statspolice