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Public Perception Survey 2011-12 Summary of Results
Angus Local Policing Area
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2011-12 Public Perception Survey Results (Angus) This report summarises the key findings for the Angus Local Policing Area (LPA) from the 2011-12 Public Perception survey. It should be noted that for the majority of questions, the figures quoted are based on the ‘valid’ sample i.e. the percentage responding in a particular manner where the ‘don’t know’ responses are not included in the percentage calculation. However, when the proportion of respondents answering ‘don’t know’ to any question expressed out of all base respondents is 10% or more, this is commented on in the footnotes.
Angus LPA
Questionnaires distributed 1008
Questionnaires returned 316
Response rate 31.3%
Confidence interval1 +/-5%
CRIME IN YOUR NEIGHBOURHOOD 2011-12 Result %
%pp change compared to 2010-11
Q. Taking everything into account, how do you rate your neighbourhood as a place to live? Very or fairly safe A bit unsafe or very unsafe
93.2 6.8
0.2 0.2
Q. Do you think that the amount of crime in your neighbourhood has increased or decreased over the past year2? Decreased a lot or a little Remained the same Increased a lot or a little
10.4 60.7 28.9
1.2 0.6 1.8
Q. What one issue causes you most concern in your neighbourhood? (unprompted) Antisocial behaviour Dangerous/careless driving Drug dealing or drug abuse Other Housebreaking Vandalism/graffiti Alcohol related crime Assault Robbery Motor vehicle crime
25.0 24.1 13.4 13.0 9.7 7.4 7.4 0.0 0.0 0.0
4.6 0.3 1.6 3.7 1.6 0.4 1.6 No change No change No change
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This means that we can be 95% confident that if asking the entire relevant population of Angus LPA that between 36.3% (+5%) and 26.3% (-5%) of the population would provide the same answer. 2 It is important to note that for this question, 24.9% of all base respondents did not know whether crime had increased or decreased over the past year.
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NOT PROTECTIVELY MARKED 2011-12 Result %
%pp change compared to 2010-11
Q. What types of crimes/offences do you think are most common in your neighbourhood? Antisocial behaviour Vandalism/graffiti Dangerous/careless driving Alcohol related crime Drug dealing or drug abuse No crime Motor vehicle crime Housebreaking Assault Robbery Other
46.5 34.9 33.2 27.2 24.6 18.3 11.0 8.6 4.7 4.3 2.7
2.1 No change 2.9 0.7 2.6 3.5 0.8 4.7 0.4 1.6 0.1
Q. How concerned are you of becoming a victim of crime in your neighbourhood? Not at all or not very concerned Fairly concerned or very concerned
66.8 33.2
0.9 0.9
Q. What types of crime/offence are you most concerned about becoming a victim of in your neighbourhood? Antisocial behaviour Housebreaking Vandalism/graffiti Dangerous/careless driving Alcohol related crime Drug dealing or drug abuse Robbery Motor vehicle crime Assault Other
49.6 37.2 28.8 27.9 19.9 17.3 15.9 15.0 14.2 1.3
7.0 1.3 1.4 1.9 3.0 2.1 2.2 3.6 2.2 0.5
Q. How safe do you feel walking alone in your neighbourhood… …During the day Very or fairly safe A bit unsafe or very unsafe Do not go out
97.4 1.6 1.0
1.4 2.1 0.7
…After dark Very or fairly safe A bit unsafe or very unsafe Do not go out
67.4 25.7 6.9
3.6 1.1 2.5
Q. Does a fear of crime ever prevent you from taking part in your everyday activities? Yes No
3.2 96.8
0.4 0.4
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The following community policing questions were new to the 2011-12 Public Perception survey; however, the results from these questions will become increasingly enlightening in the future as the force rolls out its community policing model throughout the Tayside area. 2011-12 Result %
%pp change compared to 2010-113
Q. Do you think that the current level of police patrols in your neighbourhood is appropriate to your community needs4? Too much About right Too little
0.0 48.8 51.2
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Q. In general, when you see a police officer on patrol in your neighbourhood, how does it make you feel? Reassures me Has no effect Concerns me
60.4 32.1 7.5
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Q. Do you know any of the community officers who look after your neighbourhood? Yes, by name Yes, by sight Yes, by name and sight No, but I know how to contact a community officer if I need to No, I know nothing about my community officers
6.4 5.7 8.9 10.8 68.2
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Q. In which ways would you prefer to be kept informed about actions being taken by community officers in your neighbourhood? Local newspapers Information at local shops or supermarkets Local radio Information at libraries/community centres Public meetings/community groups Face to face updates from local officers Tayside Police website Community surgeries Social networking (eg Twitter, Facebook) Other Text messaging
68.8 38.3 26.0 20.8 18.8 17.5 11.0 11.0 7.1 7.1 2.6
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No comparative figures are available for 2010-11 as the Community Policing section was new to the 2011-12 survey. It is important to note that for this question, 20.6% of all base respondents had no opinion as to whether the current level of police patrols in their neighbourhood was appropriate to their community needs.
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NOT PROTECTIVELY MARKED 2011-12 Result %
%pp change compared to 2010-11
52.0 38.2 9.8
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...Officers are dealing with the issues that matter in my neighbourhood6? Strongly agree or agree Neither agree nor disagree Strongly disagree or disagree
46.0 41.0 13.0
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‌I have confidence in the police in my neighbourhood7? Strongly agree or agree Neither agree nor disagree Strongly disagree or disagree
58.5 31.1 10.4
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Q. Taking everything into account, how good a job do you think the police in your neighbourhood are doing8? Very good or good Fair Very poor or poor
54.0 37.9 8.1
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Q. To what extent do you agree or disagree with the following statements relating to community policing in your neighbourhood? ...Officers understand the issues that matter neighbourhood5? Strongly agree or agree Neither agree nor disagree Strongly disagree or disagree
in my
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It is important to note that for this question, 32.0% of all base respondents did not know whether officers understood the issues that matter in their neighbourhood. 6 It is important to note that for this question, 32.4% of all base respondents did not know whether officers were dealing with the issues that matter in their neighbourhood. 7 It is important to note that for this question, 12.3% of all base respondents did not know whether they had confidence in the police in their neighbourhood. 8 It is important to note that for this question, 21.0% of all base respondents had no opinion as to how good a job the police were doing in their neighbourhood.
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SERVICE DELIVERY
Q. Results of how important and how well you perceive Tayside Police performs each of the following activities… In this section of the survey, respondents were asked to rate a two part question in relation to (a) how important it was that Tayside Police undertook certain activities and (b) how well Tayside Police performed those activities. The mean (average) was then calculated for both importance and performance for each activity and plotted on a matrix as detailed below. The previous year’s results (’10) are also included in the chart for comparison purposes:
Priorities for Improvement
Long term areas for Improvement
Organisational Strengths
Hidden Opportunities
The above chart indicates that the public’s perception of a number of activities performed by officers in Angus LPA fall within the ‘Organisational Strengths’ quadrant which signifies high importance and high performance. Conversely, the chart also suggests that the greatest disparity between performance and effectiveness exists in the ‘Priorities for Improvement’ quadrant (high importance and low performance). Consequently, this means that ‘providing a visible presence’ and ‘dealing with antisocial behaviour’ are the two areas of policing that the public perceive Tayside Police should improve going forward. It is encouraging to note from the chart that the public’s perceptions of Angus LPA’s performance improved for each of the activities in 2011-12 (’11) when compared to the previous year. NOT PROTECTIVELY MARKED 5
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ADDITIONAL INFORMATION
Further examination of the data in the form of key driver analysis was undertaken to explore the factors which correlated most highly with public confidence in the police (Q. I have confidence in the police in my neighbourhood). The results are illustrated in the table below with green representing a large correlation (most impact) and red (small correlation – least impact).
I have confidence in the police in my neighbourhood
Agree that police are doing a good job in neighbourhood Agree that officers are dealing with the issues that matter in neighbourhood Agree that officers understand the issues that matter in neighbourhood Feel safe walking alone in the neighbourhood after dark*
0.776 0.769 0.598 0.182
*Whilst the top three correlations were significant at the 0.01 level (this means that there is a one percent chance that the result was accidental), feelings of safety after dark were significant at the 0.05 level (a five percent chance that the result was accidental).
From the top 4 factors which correlated most highly with public confidence in the police in the Angus Local Policing Area, it can be seen that three out of four have a large correlation and one has a small correlation. It is interesting to note that the large correlations can be linked to the theme of police effectiveness in dealing with crime and the small correlation with feelings of safety in the neighbourhood.
WHO TO CONTACT FOR FURTHER INFORMATION
Performance and Planning Department Headquarters Tayside Police West Bell Street Dundee DD1 9JU Telephone: 01382 596711 Email: performanceandplanning@tayside.pnn.police.uk
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