December 2011 - Performance Report by Tayside Police

TAY S I D E P O L I C E

2 Information 3 Background: Delivering Local Policing 4 Introduction and guidance 6 Summary of Results

Introduction

his report is aligned with the objectives set in Tay-

side Policing Plan 2011-2014.

10 Policing Tayside Scorecard 13 Policing Dundee, Angus, Perth & Kinross

The objectives are focused upon

34 Public Protection

delivering a quality service to

42 Crime

local communities.

52 Road Casualties 54 Road Safety 57 Standards of Service 61 Public Perception 65 Supporting Delivery

Results are presented under the governance structure of Tayside Police Performance Framework .

DECEMBER 2011

Contents

71 Tayside Police Performance Framework

The purpose of the report is This report is currently under development and will expand to include performance information and data under the following - SERIOUS & ORGANISED CRIME

to provide the public and

COMMUNITY PRIORITIES

other stakeholders with performance results covering a broad range of policing ac-

- COUNTER TERRORISM

tivity, in accordance with

- FIREARMS

the principles of demon-

- ANTI-SOCIAL BEHAVIOUR

strating Best Value, thereby

VISION AND VALUES

STANDARDS

ensuring greater transpar-

OF SERVICE

ency and accountability.

REVIEW

MANAGE

ENGAGE

RESULTS

RESOURCES

AND LISTEN

Information This report is in the process of development and will ultimately reflect all the performance indicators contained in Tayside Police Performance Framework (Appendix A).

BACKGROUND DELIVERING LOCAL POLICING Building public confidence and trust is how Tayside Police aims to improve satisfaction with the quality of service provided to its communities. This is achieved through the effective delivery of policing services which meet the needs of local communities. It is about ease of access to services, giving the public a voice in order to influence how the force responds to issues that matter to them, delivering appropriate and robust interventions, working with partners, providing feedback to the public and keeping them informed of progress and improvement. The force uses performance indicators to gather information about performance, quality of service and public perception. These are illustrated below. Those marked with a tick also contribute to the following: The Scottish Policing Performance Framework â&#x20AC;&#x2DC;Scotland Performsâ&#x20AC;&#x2122; - the National Government Framework (Single Outcome Agreements) The Force Control Strategy

INDICATORS SERIOUS AND ORGANISED CRIME

COUNTER TERRORISM

FIREARMS

ANTISOCIAL BEHAVIOUR

CRIME

ROAD POLICING/SAFETY

SERVICE RESPONSE

PUBLIC PROTECTION

SUPPORTING DELIVERY

orporate support forms an important role in ensuring that appropriate resources are in place to deliver an efficient and effective service to the public.

The challenging economic climate means that robust monitoring and reporting processes are instrumental in ensuring that the force is on track to deliver its objectives within the resources available. At the same time, the Scottish Government has set stretching environmental and energy reduction targets for Scotland. As a major employer in Tayside, Tayside Police is committed to demonstrating its contribution to this aim.

MEASURES 9.

CORPORATE SUPPORT

10.

PARTNERSHIP - SCOTTISH POLICE SERVICES AUTHORITY

INTRODUCTION

HE PERFORMANCE INDICATORS within Tayside Police Performance Framework are derived from detailed policing plans and business plans prepared for 2011, outlining what the operational divisions and supporting departments intend to deliver in support of the priorities set out in Tayside Policing Plan 2011-2014. These form the basis for this performance report. The community priorities of ‘Public Safety’ and ‘Public Reassurance’ underpin the force policing plan for the next three years. The indicators under ‘Public Safety’ and ‘Public Reassurance’ arise from the force control strategy and divisional plans. The areas that have been identified as a potential threat to Tayside communities include antisocial behaviour, public protection, serious and organised crime, terrorism, roads policing/safety and firearms. The extent to which alcohol and drugs are a key influencing factor is built into analysis of results.

Analysis of data and context with respect to the performance indicators, combined with the output from public consultation, provides an indication of the extent to which the force is succeeding in contributing to improved community outcomes.

KEY PERFORMANCE INDICATORS •

•

• •

Customer Satisfaction: First Contact: overall satisfaction rating Customer Satisfaction: First Contact: provided with name of call handler Customer Satisfaction: updating the public on the progress of their enquiry Customer Satisfaction: Police visibility Customer Satisfaction: overall experience of service provided

• • • • • • •

Crime Groups 1-4 Violent crime Robbery Vandalism Domestic Housebreaking Road Casualties Proportion of working time lost to sickness absence

CONTEXT INDICATORS are not measures of performance per se; rather they provide additional background information in relation to the demands placed upon the force and the environment in which it operates.

WHAT THESE WILL TELL US ABOUT PERFORMANCE Tayside Police Key Performance Indicators help the force define and measure progress toward the achievement of standards of service and force objectives. Monitoring results over the longer term allows the force to see where sustained improvement is developing, or to identify challenges which require to be addressed.

CONSULTING, ENGAGING AND LISTENING Public consultation and feedback runs as a thread throughout the performance framework and provides the information that lets the force know whether it is doing things right. ‘Customers’ include our staff.

BENCHMARKS Where information is available, Tayside Police performance is shown in relation to the most recent results from other forces or partner agencies.

GUIDANCE INTERPRETATION OF RESULTS

aselines for improvement adopt the methodology used in previous years, incorporating the most recent three years average performance.

The following broad rules are applied to control charts to highlight causal factors other than random variations operating within the recorded data: •

For some KPIs an adjusted improvement target was agreed rather than the straight three-year average. This takes account of developing trends or patterns over the last 36 months and adjusts the target up or down accordingly. Improvement Targets are agreed annually through a process of consultation with divisional commanders and heads of departments. These are ratified through the force Performance Committee chaired by the Deputy Chief Constable.

KEY PERFORMANCE INDICATORS Results are colour-coded against the following criteria: On or above target Below target

Control charts are shown for reported crime. These are monitored on a monthly basis. The charts set 'controls' described as Upper Control Limits (UCL) and Lower Control Limits (LCL). Applying statistical formulae to historical data defines the control limits. These are currently set at 2 standard deviations from the mean (average) for the years 2008/09 to 2010/11. This means that results lying outwith these limits should be regarded as significant and would benefit from further investigation as to whether the outcome was the result of a known causal factor as opposed to random fluctuation.

• •

any point that lies outside the UCL or LCL six or more consecutive points running upwards or downwards seven or more consecutive points zigzagging above or below the mean.

PERFORMANCE REPORTING Where performance is adhering to the ‘norm’, i.e. remaining within upper and lower control limits, minimal reporting takes place. Areas of concern or exceptional performance, lying outside the upper or lower control limits, is commented upon. In addition, areas of police business not contained within the key performance indicators (such as fleet, health and safety, staff development) are reported on with a view to producing a balanced view of organisational activity. This promotes the diverse range of services that support operational policing. PUBLICATION OF PERFORMANCE RESULTS This document is published monthly on the force web-site in accordance with the statutory requirement under Section 13 of the Local Government (Scotland) Act 2003 which covers public performance reporting in relation to the publication of performance information and evidence of continuous improvement. An abbreviated ‘Performance Scorecard’ is published by the seventh working day of each month on the force web site.

Summary of results: April - December 2011 1.

STANDARDS OF SERVICE

Two out of four customer satisfaction targets were achieved for the period April to December 2011 and both in relation to first contact. Overall satisfaction at first contact evidenced a significant 3.1 percentage point improvement compared to the same period the previous year rising from 90.8% to 93.9% and exceeded the 2011/12 target by 2.4 percentage points.

•

The percentage of respondents who were provided with the name of the person dealing with their enquiry rose 3.2 percentage points from 81.8% to 85.0%, which exceeded the target set at 80.0% for this indicator.

•

An upward trend continued in relation to the service user receiving an update on the progress of their enquiry rising 0.5 percentage points to 60.6%, albeit this result still fell short of the target set at 65.0%.

able to identify their local officer by sight or name, knew how to contact them should the need arise. 22.4% of residents were able to recognise their community officer either by name, sight or both. 66.3% of service users agreed that officers understood the issues that mattered in their neighbourhoods and 59.8% felt that officers were dealing with such matters. Overall, 66.5% of respondents had confidence in the police in their neighbourhood. Taking everything into account, 68.5% of service users thought that community officers were doing a ‘good’ or ‘very good’ job in their area.

CRIME

Performance in relation to overall crime groups : Satisfaction with the overall service provided by Tayside Police failed to achieve the target of 85.0% but returned an improvement of 0.7 percentage points compared to the commensurate figure the previous year, rising from 82.1% to 82.8%.

− Violent crime (Group 1) - a decrease of 2.1%

(9 crimes) − Crimes of indecency (Group 2) - an increase

of 12.2% (36 crimes) − Crimes of dishonesty (Group 3) - a reduction

of 18.1% (1582 crimes) − Malicious mischief, vandalism etc (Group 4)

A ‘community policing’ section has been included in the Service Satisfaction survey since the beginning of October and the following paragraphs summarise the findings. Caution should be exercised when interpreting the results at this stage due to the small sample size (n=261). The same bank of questions have been replicated in the Public Perception survey with the results reported later in the document. •

•

a reduction of 22.5% (993 crimes) (Data was sourced directly from Apex crime reporting system on 3 January and may differ slightly to other published results due to some reclassification of crimes and any additional ‘no crime’ status being applied in the intervening period.)

The force achieved 6 out of 10 crime-related targets. This included an overall reduction in Groups 1-4 crime of almost 19% (2548 crimes).

Other improvements included a reduction in domestic housebreaking of 28.0% (192 crimes) and vandalism of 22.5% (922 crimes). Improvements in detection rates included Groups 1-4 from 45.5% recorded last year to 47.4%, robbery from 64.1% to 67.8% and domestic housebreaking from 29.9% to 36.0%. The detection rate for violent crime was marginally lower and for vandalism had fallen from 32.0% to 30.8%. Four crime areas did not meet target - violent crime recorded and the detection rates for violent crime, robbery and vandalism.

The main issues of concern to residents when asked unprompted was ‘antisocial behaviour’, 22.1% (22.3%), closely followed by ‘dangerous/ careless driving’, 21.0% (21.3%), and ‘drug dealing or drug abuse’, 13.4% (14.8%). This provides a similar representation of concerns as in the previous year with only ‘antisocial behaviour’ and ‘dangerous/careless driving’ changing position.

TELEPHONE RESPONSE

Between April and December 2011, the number of calls answered with 10 seconds failed to achieve the national target figure of 90%. However, the results in recent months have rallied and the 86.9% recorded at the end of December was the highest result recorded since March 2011. 92.8% of calls were answered within 10 seconds at the end of December 2010.

In terms of prevalence of crime in local neighbourhoods, almost half of all respondents, 44.6% (44.8%) said that ‘antisocial behaviour’ was a common problem in their local area, followed by ‘vandalism/graffiti’, 36.9% (37.1%) and ‘dangerous/ careless driving’, 33.4% (38.3%). This reflects a slight shift in opinion from the previous year whereby ‘dangerous/careless driving’ featured ahead of ‘vandalism/graffiti’.

SICKNESS ABSENCE

The absence rate for police officers was 3.9% for the period and met the target of 4.0%. The police staff result at 3.7% was well ahead of the 4.7% recorded last year and also surpassed the target (4.5%) by a considerable margin.

37.4% (36.0%) of respondents confirmed that they were concerned at becoming a victim of crime in their area and when asked to comment on the issues which caused them concern, ‘housebreaking’, 50.3% (42.6%), followed by ‘antisocial behaviour’, 44.8% (44.5%), were the major issues of concern.

ROAD CASUALTIES

Between April and December sixteen fatalities were recorded, 36% fewer than the 25 people killed during the same period last year. Sadly, one of the 4 fatalities in the month of November was a child; the first child killed on the roads of Tayside since November 2008.

Feelings of safety walking alone in local neighbourhoods during the day evidenced a slight dip in confidence in 2011 compared to 2010 whereby 94.8% (96.0%) of residents felt safe. Conversely an improvement of 1.6 percentage points was recorded in relation to feelings of safety after dark rising from 61.3% to 62.9%.

A further 154 people were seriously injured (141 last year), of which 19 were children. By the end of December, the total number of people killed or seriously injured (170) was 2% more than at the same time last year (166).

A ‘community policing’ section has been included in the Public Perception survey since the beginning of October and the following paragraphs summarise the findings. Caution should be exercised when interpreting the results due to the small sample size (n=273). Results for the corresponding questions in the Service Satisfaction survey have been included in parenthesis for comparison purposes.

From April 2011, the force adopted the government’s Road Safety Framework Targets to the year 2020.

PUBLIC PERCEPTION OF CRIME

91.3% of respondents in Tayside perceived their neighbourhood to be a safe place to live. This indicates a minimal 0.8 percentage point improvement compared to the previous year when 90.5% of respondents were of the same opinion.

• 45.0% (51.8%) of residents thought that the cur-

rent level of police patrols in their neighbourhood was ‘about right’ for their community needs. Conversely, 55.0% (47.7%) felt it was ‘too little’. • 62.8% (76.0%) of respondents felt reassured when they witnessed an officer on patrol in their neighbourhood. • Over three quarters of respondents confirmed that they knew nothing about the community officers who looked after their neighbourhood,

Whilst opinions remained static between 2011 and 2010 in relation to those who felt that crime levels had remained the same during the year 59.2%, a 0.7 percentage point improvement was recorded for those who felt that crime had decreased rising from 12.1% to 12.8% and similarly, a 0.6 percentage point reduction in those who felt that crime had increased, falling from 28.6% to 28.0%.

75.9% (57.9%), whilst a further 12.8% (19.7%), although not able to identify their local officer by sight or name, knew how to contact them should the need arise. 11.3% (22.4%) of residents were able to recognise their community officer either by name, sight or both. • 52.1% (66.3%) of respondents agreed that officers understood the issues that mattered in their neighbourhoods and 46.9% (59.8%) felt that officers were dealing with such matters. Overall, almost two thirds of residents had confidence in the police in their neighbourhood, 60.3% (66.5%). • Taking everything into account, 57.2% (68.5%) of residents thought that community officers were doing a ‘good’ or ‘very good’ job in their area. It can be seen from the above information that service users (Service Satisfaction survey) appear to have a greater awareness, than members of the general public (Public Perception survey), of the community officers who look after their neighbourhood and also an increased confidence in the officers’ abilities to deal with the issues that matter to them in their communities. When asked to provide views on the force’s service delivery, first in terms of the importance of certain activities and then how well those activities are performed, the greatest disparity in opinion between importance and effectiveness related to police visibility. This suggests that ‘providing a visible presence’ is the main area of policing which the public perceive Tayside Police should improve going forward.

POLICING TAYSIDE KEY PERFORMANCE INDICATORS

Tayside Land Area: 2,896 square miles Population: 399,550 Police Officers: 1231 Police Staff: 505 Special Constables: 169 Based upon mid year data as at 30 June 2011

KEY PERFORMANCE RESULTS SCORECARD APRIL - DECEMBER 2011 POLICING ANGUS

POLICING PERTH & KINROSS

2011-12 Result

2010-11 Result

%/pp Change

2010-11 Result

%/pp Change

3.1

91.5% 91.3% 88.7%

2.6

91.5%

91.8%

92.1%

-0.3

91.5% 97.4%

91.2%

6.2

80.0% 85.0% 81.8%

3.2

80.0% 80.7% 82.2%

-1.5

80.0%

84.3%

79.6%

4.7

80.0% 88.9%

83.4%

5.5

65.0% 60.6% 60.1%

0.5

65.0% 56.0% 59.5%

-3.5

65.0%

59.7%

57.5%

2.2

65.0% 64.8%

63.0%

1.8

85.0% 82.8% 82.1%

0.7

85.0% 79.5% 83.5%

-4.0

85.0%

83.0%

82.5%

0.5

85.0% 85.2%

80.6%

4.6

882/2700 (32.7%)

293/972 (30.1%)

226/756 (29.9%)

2011-12 Result

2011-12 Target

91.5% 93.9% 90.8%

(Response Rate)

2011-12 Target

%/pp Change

Customer Experience: Overall satisfaction rating of the service provided by Tayside Police

2010-11 Result

received an update on the progress of their enquiry

2011-12 Result

Updating the Public:% of customers who

POLICING DUNDEE

2011-12 Target

the name of the person dealing with their enquiry

% / pp Change

First Contact:% of respondents provided with

2010-11 Result

First Contact: Overall satisfaction rating for service provided at first contact

2011-12 Result

CUSTOMER SATISFACTION:

POLICING TAYSIDE

2011-12 Target

KEY On or above target Below target

363/972 (37.3%)

CRIME Groups 1-4 recorded

17950

- Detection rate

46.5% 47.4% 45.5%

1.9

411

-2.1%

Violent Crime recorded - Detection rate Robbery recorded

540

11297 13845 -18.4%

420

85.0% 83.7% 83.8%

-0.1

-15.5%

156

103

- Detection rate

70.0% 67.8% 64.1%

3.7

Vandalism recorded

5400

3182

-22.5%

- Detection rate

32.0% 30.8% 32.0%

-1.2

494

-28.0%

Domestic Housebreaking recorded - Detection rate

775

4104

686

30.0% 36.0% 29.9%

6.1

-24.7%

3650

2413

2845

-15.2%

45.5% 46.9% 42.9%

49.0%

45.0%

50.8%

-5.8

220

-2.7%

100

6.8%

75.0% 79.5% 74.8%

4.7

96.0%

82.3%

86.5%

-4.2

-26.1%

100.0%

62.0% 58.8% 50.7%

8.1

85.0%

60.0%

80.0%

-20

1567

-31.0%

1260

867

962

-9.9%

27.5% 29.0% 28.3%

0.7

37.0%

30.7%

38.9%

-8.2

297

-39.1%

-9.8%

10.2

40.0%

39.2%

51.2%

-12.0

10000

285

110

3000

545

5806

7713

226

2272

488

26.0% 34.0% 23.8%

4300

3078

48.0% 50.2% 155

112

92.0% 92.9% 38

80.0% 88.5% 1140

748

36.0% 34.5% 140

123

40.0% 39.0%

3287

-6.4%

47.0%

3.2

120

-6.7%

99.2%

-6.3

-10.3%

93.1%

-4.6

870

-14.0%

34.0%

0.5

116

6.0%

40.5%

-1.5

KEY PERFORMANCE RESULTS SCORECARD APRIL-DECEMBER 2011 continued POLICING TAYSIDE

KEY On or above 3 year average

POLICING DUNDEE

POLICING ANGUS

POLICING PERTH & KINROSS

2011-12 Target

2011-12 Result

2010-11 Result

% / pp Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

People killed

-36.0%

N/A

-100.0%

N/A

-33.3%

N/A

-25.0%

People seriously injured

248

154

141

9.2%

N/A

27.3%

N/A

0.0%

N/A

6.1%

Children killed

#DIV/0!

N/A

#DIV/0!

N/A

#DIV/0!

N/A

#DIV/0!

Children seriously injured

5.6%

N/A

11.1%

N/A

0.0%

N/A

0.0%

Sickness Absence - police officers

4.0%

3.9%

4.0%

-0.1

4.0%

3.4%

3.8%

-0.4

4.0%

5.5%

5.6%

-0.1

4.0%

4.3%

4.1%

0.2

Sickness Absence - police staff

4.5%

3.9%

4.6%

-0.7

4.5%

3.8%

3.5%

0.3

4.5%

5.6%

4.2%

1.4

4.5%

2.7%

5.6%

-2.9

Below 3 year average

ROAD CASUALTIES

RESOURCES

Finance - Variance from budget

COMMUNITY PRIORITIES

VISION AND VALUES

STANDARDS OF SERVICE

REVIEW RESULTS

MANAGE RESOURCES

ENGAGE AND LISTEN

TAYSIDE CRIME IN MORE DETAIL PERIOD APRIL to DECEMBER CRIME CLASSIFICATION

2010/2011 Made known

2011/2012

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

GROUP 1 Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others GROUP 1 - TOTAL

0 36 0 199 103 43 5 20 12 2

0 35 0 173 66 42 5 19 11 1

97.2% 86.9% 64.1% 97.7% 100.0% 95.0% 91.7% 50.0%

8 57 0 174 87 60 5 8 9 3

7 54 0 141 59 63 3 7 7 3

87.5% 94.7% 81.0% 67.8% 105.0% 60.0% 87.5% 77.8% 100.0%

8 21 0 -25 -16 17 0 -12 -3 1

58.3% -12.6% -15.5% 39.5% 0.0% -60.0% -25.0% 50.0%

420

352

83.8%

411

344

83.7%

-9

-2.1%

42 8 115 50 28 53

17 5 81 44 18 43

40.5% 62.5% 70.4% 88.0% 64.3% 81.1%

59 2 163 28 37 43

37 1 100 17 17 38

62.7% 50.0% 61.3% 60.7% 45.9% 88.4%

17 -6 48 -22 9 -10

40.5% -75.0% 41.7% -44.0% 32.1% -18.9%

296

208

70.3%

332

210

63.3%

12.2%

686 279 379 211 506 351 11 179 5269 267 34 34 427 84

205 85 135 73 90 175 11 121 2945 57 34 25 271 43

29.9% 30.5% 35.6% 34.6% 17.8% 49.9% 100.0% 67.6% 55.9% 21.3% 100.0% 73.5% 63.5% 51.2%

494 192 255 133 302 232 14 173 4598 241 42 14 377 68

178 30 92 36 90 119 14 137 2627 90 42 18 223 11

36.0% 15.6% 36.1% 27.1% 29.8% 51.3% 100.0% 79.2% 57.1% 37.3% 100.0% 128.6% 59.2% 16.2%

-192 -87 -124 -78 -204 -119 3 -6 -671 -26 8 -20 -50 -16

-28.0% -31.2% -32.7% -37.0% -40.3% -33.9% 27.3% -3.4% -12.7% -9.7% 23.5% -58.8% -11.7% -19.0%

8717

4270

49.0%

7135

3707

52.0%

-1582

-18.1%

161 4104 147

49 1312 108

30.4% 32.0% 73.5%

124 3182 113

35 979 78

28.2% 30.8% 69.0%

-37 -922 -34

-23.0% -22.5% -23.1%

4412

1469

33.3%

3419

1092

31.9%

-993

-22.5%

13845

6299

45.5%

11297

5353

47.4%

-2548

-18.4%

150 7 260 51 0 632 294 326 1534 32 77

149 7 259 48 3 617 274 325 1535 31 75

99.3% 100.0% 99.6% 94.1% 97.6% 93.2% 99.7% 100.1% 96.9% 97.4%

72 10 227 93 3 609 249 214 1718 47 85

73 10 229 91 3 600 239 213 1721 50 75

101.4% 100.0% 100.9% 97.8% 100.0% 98.5% 96.0% 99.5% 100.2% 106.4% 88.2%

-78 3 -33 42 3 -23 -45 -112 184 15 8

-52.0% 42.9% -12.7% 82.4% -3.6% -15.3% -34.4% 12.0% 46.9% 10.4%

3363

3323

98.8%

3327

3304

99.3%

-36

-1.1%

17208

9622

55.9%

14624

8657

59.2%

-2584

-15.0%

GROUP 2 Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 3 Housebreaking ~ domestic dwelling Housebreaking ~ domestic non-dwelling Housebreaking ~ commercial Theft, attempt theft from locked premises/property Theft, attempt theft from locked motor vehicle Theft, attempted theft of a motor vehicle Convicted thief in poss.of tools etc. w.i. to steal In building with intent to steal Theft Theft from motor vehicle Reset Embezzlement Fraud Others GROUP 3 - TOTAL

GROUP 4 Fireraising Malicious Damage/Vandalism Others GROUP 4 - TOTAL

SUB-TOTAL OF GROUPS 1 TO 4

GROUP 5 Public mischief & wasting police time Escape or rescue from police custody or prison Resisting arrest or obstructing police officer General attempts to pervert the course of justice Sex Offenders' register offences Bail - Fail to keep conditions Possession of offensive weapons Drugs - supply, with intent to supply etc Drugs - personal possession Drugs - manufacture etc Others GROUP 5 - TOTAL

TOTAL OF GROUPS 1 TO 5

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD APRIL - DECEMBER 2011 POLICING DUNDEE

SECTION 1 City Centre and Maryfield

SECTION 2 Lochee and Ryehill

SECTION 3 Downfield and Hilltown

SECTION 4 Longhaugh and Broughty Ferry

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

5806

7711

-24.7%

1591

2288

-30.5%

1421

1804

-21.2%

1470

1727

-14.9%

1324

1892

-30.0%

- Detection rate

46.9%

42.9%

57.6%

53.2%

4.4

44.4%

40.5%

3.9

42.7%

40.4%

2.3

41.2%

34.9%

6.3

220

226

-2.7%

-14.7%

30.4%

26.8%

-29.6%

- Detection rate

79.5%

74.8%

4.7

74.1%

72.1%

83.3%

71.7%

11.6

76.9%

85.4%

-8.5

84.0%

73.2%

10.8

Indecency (G2)

174

143

21.7%

8.5%

66.7%

21.9%

10.7%

- Detection rate

57.5%

60.8%

-3.3

70.3%

78.0%

-7.7

55.0%

41.7%

13.3

53.8%

46.9%

6.9

38.7%

57.1%

-18.4

Dishonesty (G3)

3721

4889

-23.9%

1161

1635

-29.0%

951

1174

-19.0%

885

1014

-12.7%

724

1066

-32.1%

- Detection rate

52.1%

47.7%

4.4

63.6%

58.8%

4.8

48.8%

46.1%

2.7

43.4%

38.8%

4.6

48.5%

41.0%

7.5

Mal Mischief, vandalism (G4)

1691

2453

-31.1%

308

526

-41.4%

370

560

-33.9%

494

640

-22.8%

519

727

-28.6%

- Detection rate

30.1%

29.3%

0.8

29.5%

30.6%

-1.1

25.7%

26.3%

-0.6

37.0%

39.8%

-2.8

27.0%

21.5%

5.5

-26.1%

-44.4%

14.3%

-31.3%

-25.0%

- Detection rate

58.8%

50.7%

8.1

40.0%

59.3%

-19.3

68.8%

35.7%

33.1

63.6%

68.8%

-5.2

66.7%

25.0%

41.7

Vandalism

1567

2271

-31.0%

284

485

-41.4%

336

521

-35.5%

449

588

-23.6%

498

677

-26.4%

- Detection rate

29.0%

28.3%

0.7

27.5%

27.0%

0.5

25.0%

25.9%

-0.9

36.3%

40.0%

-3.7

25.7%

20.5%

5.2

297

488

-39.1%

-61.3%

109

-32.1%

104

133

-21.8%

153

-45.8%

34.0%

23.8%

10.2

33.3%

24.7%

8.6

24.3%

18.3%

30.8%

32.3%

-1.5

47.0%

19.6%

27.4

Violent Crime (G1)

Robbery

Domestic Housebreaking - Detection rate

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

POLICING DUNDEE

2011-12 Result

Groups 1-4

CRIME

KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD - STANDARDS OF SERVICE - APRIL - DECEMBER 2011 SECTION 3 Downfield and Hilltown

SECTION 4 Longhaugh and Broughty Ferry

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

% / pp Change

Response Rate

2010-11 Result

First Contact % of respondents provided with the name of the person dealing with their enquiry Updating the Public % of customers who received an update on the progress of their enquiry Customer Experience Overall satisfaction rating of the service provided by Tayside Police

2011-12 Result

First Contact Overall satisfaction rating for service provided at first contact

2011-12 Target

Customer Satisfaction

SECTION 2 Lochee and Ryehill

91.5%

91.3% 88.7%

2.6

95.1% 88.9%

6.2

92.8% 86.7%

6.1

89.6% 86.8%

2.8

90.0% 92.7%

-2.7

80.0%

80.7% 82.2%

-1.5

83.3% 85.2%

-1.9

81.3% 76.2%

5.1

81.5% 80.5%

1.0

78.2% 88.9%

-10.7

65.0%

56.0% 59.5%

-3.5

64.1% 70.4%

-6.3

58.1% 50.0%

8.1

55.4% 66.7%

-11.3

50.0% 54.4%

-4.4

85.0%

79.5% 83.5%

-4.0

87.2% 84.9%

2.3

80.0% 80.2%

-0.2

76.1% 86.1%

-10.0

78.5% 83.6%

-5.1

293/972 (30.1%)

47/179 (26.3%)

75/242 (31.0%)

Caution should be exercised when interpreting the results at sectional level due to the small sub-sample sizes. First Contact - Improvement in satisfaction with service at first contact from 88.7% to 91.3% - Reduction in identifying the person dealing with the enquiry from 82.2% to 80.7% Updating the Public - Reduction in updating the public from 59.5% to 56.0% Customer Experience - Reduction in overall customer experience from 83.5% to 79.5%.

90/288 (31.3%)

81/263 (30.8%)

Policing Dundee: Standards of Service ~ April - December 2011

SECTION 1 City Centre and Maryfield

POLICING DUNDEE

DIVISIONAL SCORECARD - PUBLIC PERCEPTION - APRIL - DECEMBER 2011 SECTION 1 City Centre and Maryfield

SECTION 2 Lochee and Ryehill

SECTION 3 Downfield and Hilltown

SECTION 4 Longhaugh and Broughty Ferry

2011-12 Result

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

Crime in neighbourhood % of residents who thought that the crime rate in their neighbourhood had remained the same or improved over the past year

73.4%

61.1%

12.3

72.0%

63.6%

8.4

67.3%

55.3%

12.0

69.8%

59.2%

10.6

83.3%

66.7%

16.6

Feelings of safety after dark % of residents who felt safe walking alone in their neighbourhood after dark

49.1%

45.7%

3.4

45.4%

34.9%

10.5

38.1%

49.0%

-10.9

45.2%

43.5%

1.7

62.5%

52.4%

10.1

Concerns at becoming a victim of crime % of residents concerned at becoming a victim of crime in their neighbourhood

54.3%

51.2%

3.1

54.5%

61.9%

-7.4

61.9%

50.0%

11.9

56.7%

59.3%

-2.6

46.1%

36.7%

9.4

Public Perception

Issues that cause most concern in neighbourhoods *Other includes: Litter, Dog Fouling, Fly tipping etc

Response Rate

Antisocial behaviour Drug dealing/drug abuse Dangerous/careless driving Housebreaking Other* Vandalism/graffiti Alcohol related crime Assault Motor vehicle crime Cause no concern: Robbery

Dangerous/careless driving Housebreaking Drug dealing/drug abuse Antisocial behaviour Other Vandalism/graffiti Assault Cause no concern: Robbery Alcohol related crime Motor vehicle crime

Drug dealing/drug abuse Housebreaking Antisocial behaviour Other Vandalism/graffiti Alcohol related crime Dangerous/careless driving Assault Motor vehicle crime Cause no concern: Robbery

Dangerous/careless driving Drug dealing/drug abuse Antisocial behaviour Other Housebreaking Vandalism/graffiti Assault Alcohol related crime Cause no concern: Robbery Motor vehicle crime

Antisocial behaviour Dangerous/careless driving Vandalism/graffiti Alcohol related crime Drug dealing/drug abuse Other Housebreaking Assault Cause no concern: Robbery Motor vehicle crime

247/972 (25.4%)

36/179 (20.1%)

67/238 (28.2%)

63/259 (24.3%)

81/296 (27.4%)

Policing Dundee: Public Perception ~ April - December 2011

POLICING DUNDEE

Policing Dundee: Community Summaries ~ April - December 2011 SECTION 1: MARYFIELD

CITY

CENTRE

AND −

Main areas of public concern: dangerous/ careless driving and housebreaking

−

Crime Overall reduction of 30.5% in Groups 1-4 crime ( 697 crimes). • Reduction in crimes of dishonesty of 29% (474 crimes). • Biggest reduction in Division in vandalism of 41.4% (201 crimes). • Biggest reduction in Division in domestic housebreaking of 61.3% (57 crimes). •

−

alcohol related disorder and other forms of anti social behaviour. High profile and plain-clothes patrols and multiagency approach to tackle prostitution and kerb crawling. Use of Special Constables to assist in dealing with youth disorder and vandalisms under the Stobswell Action Plan. Work in partnership to address anti social behaviour generally, acquisitive crime, housebreaking and drugs enforcement. Community engagement enhancements such as increased use of social media networking.

Efforts to improve performance in relation to updating the public on the progress of their enquiries will be addressed through briefing to supervisors and lead constables to remind all officers of force standards of service.

Detection rate Best detection rate across the Division for Groups 1-4 at 57.6%, a 4 percentage point improvement over last year. • Best detection rate across Division for crimes of dishonesty at 63.6%, an improvement over the 58.1% recorded last month. •

SECTION 2: LOCHEE AND RYEHILL Main areas of public concern: drug dealing/drug abuse and housebreaking

Standards of Service Decrease in proportion of people who stated they had received an update on the progress of their enquiry from 70.4% recorded last year to 64.1%, a further fall from the previous month at 66.7%, however still the highest result recorded across the Division. • Best result across the Division with an improvement in overall satisfaction with the service provided by the police at 87.2%, and exceeding the divisional target of 85%. •

Crime • Overall reduction of 21.2% in Groups 1-4 crime (337 crimes). • Increase of 30.4% in violence, from 46 crimes recorded last year up to 60. • Increase of 66.7% in crimes of indecency from 24 recorded last year up to 40. • Reduction of 35.5% in vandalism(185 crimes). • Reduction of 32.1% in domestic housebreaking (35 crimes).

Public Perception* Improvement in the proportion of people who thought crime in the neighbourhood had improved or remained the same, from 63.6% recorded last year to 72%. • Similar positive results with respect to people feeling safe after dark rising from 34.9% last year to 45.4% for the current equivalent period.

Detection rate Improvement in detection rate for housebreaking from 18.3% to 24.3%

•

Standards of Service Improvement of 8.1 percentage points in updating the public, from 50.0% to 58.1%

•

Public Perception* Improvement of 12 percentage points in the proportion of people who thought crime in the neighbourhood had improved or remained the same, from 55.3% recorded last year to 67.3% • Drop in the proportion of people feeling safe after dark, from 49% to 38.1% (40.4% last month) • Similar scenario with respect to concern about

Targeted Community Activity

•

All sectional activity has progressed according to plan in terms of policing initiatives and proactive style of policing. This included: −

Operation Centre Safe utilised during weekend evenings to prevent incidents of violent crime,

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

Policing Dundee: Community Summaries ~ April - December 2011 becoming a victim of crime, increasing from 50% to 61.9% (56.6% last month), the worst result across the Division

Detection rate • Best detection rate for domestic HB across Division, significant improvement from 27.4% to 47%, a further improvement on the 44% recorded last month

SECTION 3: DOWNFIELD AND HILLTOWN

Standards of Service • Decrease of 4.4 percentage points in the proportion of people who stated they had received an update on the progress of their enquiry, from 54.4% recorded last year to 50%, the lowest result across Division • Decrease of 5.1 percentage points in satisfaction with the overall customer experience, from 83.6% recorded last year to 78.5%

Main areas of public concern: dangerous/ careless driving and drug dealing/drug abuse Crime Overall reduction of 14.9% in Groups 1-4 crime (257 crimes) • Reduction of 23.6% in vandalism (139 crimes) • Reduction of 21.8% in domestic housebreaking (29 crimes) •

Public Perception*

Detection rate • Highest detection rate in division for vandalism at 36.3%

• Substantial improvement in the proportion of peo-

ple who thought crime in the neighbourhood had decreased or remained the same, from 66.7% recorded last year to 83.3%, the best result across the Division • Similar improvement in people feeling safe after dark, from 52.4% to 62.5%, the best result across the Division • Conversely, concern about becoming a victim of crime rose from 36.7% to 46.1%, but was still the best result across the Division

Standards of Service • Decrease in proportion of people who stated they

had received an update on the progress of their enquiry from 66.7% recorded last year to 55.4% • Decrease in overall customer satisfaction with the service provided by the police, from 86.1% recorded last year to 76.1% Public Perception* • Improvement in the proportion of people who thought crime in the neighbourhood had decreased or remained the same, from 59.2% recorded last year to 69.8%

SECTION 4: LONGHAUGH BROUGHTY FERRY

ROAD POLICING UNIT Inspector Gordon Taylor said: “It is appreciated that the numbers are relatively low hence any variance will show as a relatively high percentage change.

AND

Whilst it is extremely encouraging to see that there have been no fatalities on Dundee Roads over this period there has been an increase in the other injury classes, particularly the serious category where 7 more serious injuries were recorded between April and December 2011 than in the same months of 2010.

Main areas of public concern: antisocial behaviour and dangerous/careless driving Crime • Reduction in Groups 1-4 crime of 30% (568

crimes) • Biggest reduction in Division in violent crime

Analysis is ongoing into these incidents in an effort to identify whether further measures or prevention strategies can be implemented to reduce these incidents. Initial findings appear to indicate that the increase in serious injury collisions involve adult pedestrians, motorcycle riders and car drivers. The analysis and investigations in respect of all injury collisions continues with the aforesaid aim in mind.”

(29.6%, 21 crimes) • Biggest reduction in Division in crimes of dishonesty of 32.1% (342 crimes) set against an improved detection rate from 41% to 48.5% • Reduction in vandalism of 26.4% (179 crimes) • Reduction in domestic housebreaking of 45.8% (70 crimes)

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents

POLICING DUNDEE: Crime in more detail PERIOD APRIL to DECEMBER CRIME CLASSIFICATION

2010/2011 Made known

2011/2012

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

GROUP 1 Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others

0 19 0 99 69 18 3 12 5 1

0 18 0 77 35 19 3 12 5 0

94.7% 77.8% 50.7% 105.6% 100.0% 100.0% 100.0% 0.0%

1 27 0 102 51 26 5 4 1 3

1 25 0 80 30 29 3 3 1 3

100.0% 92.6% 78.4% 58.8% 111.5% 60.0% 75.0% 100.0% 100.0%

1 8 0 3 -18 8 2 -8 -4 2

42.1% 3.0% -26.1% 44.4% 66.7% -66.7% -80.0% 200.0%

226

169

74.8%

220

175

79.5%

-6

-2.7%

23 4 40 20 20 36

10 3 19 9 13 33

43.5% 75.0% 47.5% 45.0% 65.0% 91.7%

32 0 70 18 16 38

17 0 31 11 8 33

53.1% 44.3% 61.1% 50.0% 86.8%

9 -4 30 -2 -4 2

39.1% -100.0% 75.0% -10.0% -20.0% 5.6%

143

60.8%

174

100

57.5%

21.7%

488 168 135 100 363 199 10 76 2917 133 24 16 209 52

116 52 46 36 56 81 10 44 1697 22 24 8 127 15

23.8% 31.0% 34.1% 36.0% 15.4% 40.7% 100.0% 57.9% 58.2% 16.5% 100.0% 50.0% 60.8% 28.8%

297 106 114 54 179 123 12 83 2421 105 24 5 157 41

101 17 28 11 48 54 12 67 1443 29 24 9 92 2

34.0% 16.0% 24.6% 20.4% 26.8% 43.9% 100.0% 80.7% 59.6% 27.6% 100.0% 180.0% 58.6% 4.9%

-191 -62 -21 -46 -184 -76 2 7 -496 -28 0 -11 -52 -11

-39.1% -36.9% -15.6% -46.0% -50.7% -38.2% 20.0% 9.2% -17.0% -21.1% 0.0% -68.8% -24.9% -21.2%

4890

2334

47.7%

3721

1937

52.1%

-1169

-23.9%

101 2272 81

23 642 54

22.8% 28.3% 66.7%

60 1567 64

15 455 39

25.0% 29.0% 60.9%

-41 -705 -17

-40.6% -31.0% -21.0%

GROUP 4 - TOTAL

2454

719

29.3%

1691

509

30.1%

-763

-31.1%

SUB-TOTAL OF GROUPS 1 TO 4

7713

3309

42.9%

5806

2721

46.9%

-1907

-24.7%

77 0 100 25 0 314 168 135 752 21 51

76 0 100 22 3 301 154 135 746 19 49

98.7% 100.0% 88.0% 95.9% 91.7% 100.0% 99.2% 90.5% 96.1%

43 4 99 59 2 332 147 133 791 25 56

44 4 100 58 2 324 140 132 792 28 51

102.3% 100.0% 101.0% 98.3% 100.0% 97.6% 95.2% 99.2% 100.1% 112.0% 91.1%

-34 4 -1 34 2 18 -21 -2 39 4 5

-44.2% -1.0% 136.0% 5.7% -12.5% -1.5% 5.2% 19.0% 9.8%

GROUP 5 - TOTAL

1643

1605

97.7%

1691

1675

99.1%

2.9%

TOTAL OF GROUPS 1 TO 5

9356

4914

52.5%

7497

4396

58.6%

-1859

-19.9%

GROUP 1 - TOTAL

GROUP 2 Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 4 Fireraising Malicious Damage/Vandalism Others

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD APRIL - DECEMBER 2011 SECTION 1 Forfar and Kirriemuir

POLICING ANGUS

SECTION 2 Montrose and Brechin

SECTION 3

SECTION 4

Arbroath

Carnoustie

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2410

2845

-15.3%

693

835

-17.0%

540

766

-29.5%

884

972

-9.1%

293

272

7.7%

- Detection rate

45.0%

50.8%

-5.8

40.0%

46.6%

-6.6

47.8%

56.7%

-8.9

50.9%

51.6%

-0.7

34.8%

44.5%

-9.7

6.8%

-20.0%

-29.4%

56.0%

0.0%

- Detection rate

82.3%

86.5%

-4.2

62.5%

80.0%

-17.5

100.0%

82.4%

17.6

87.2%

92.0%

-4.8

75.0%

91.7%

-16.7

Indecency (G2)

-2.3%

11.8%

-43.3%

90.5%

-52.6%

- Detection rate

70.9%

89.7%

-18.8

84.2%

41.2%

76.5%

90.0%

-13.5

67.5%

128.6%

-61.1

55.6%

89.5%

-33.9

Dishonesty (G3)

1340

1653

-18.9%

415

541

-23.3%

299

392

-23.7%

497

595

-16.5%

129

125

3.2%

- Detection rate

49.7%

53.7%

-4

43.4%

49.9%

-6.5

54.8%

56.6%

-1.8

57.1%

57.0%

0.1

30.2%

44.8%

-14.6

906

1031

-12.1%

243

257

-5.4%

212

327

-35.2%

308

331

-6.9%

143

116

23.3%

32.4%

40.4%

-8

29.2%

37.4%

-8.2

32.5%

52.3%

-19.8

34.1%

34.3%

31.9%

2.4

100.0%

-33.3%

***

150.0%

***

60.0%

80.0%

-20

0.0%

66.7%

-66.7

100.0%

0.0%

100

80.0%

100.0%

-20

50.0%

0.0%

866

962

-10.0%

234

239

-2.1%

195

314

-37.9%

295

302

-2.3%

142

107

32.7%

30.7%

38.9%

-8.2

27.8%

36.8%

-9

29.2%

51.9%

-22.7

32.5%

30.8%

1.7

33.8%

28.0%

5.8

-9.8%

-3.2%

-9.1%

-32.0%

75.0%

39.2%

51.2%

-12

40.0%

48.4%

-8.4

35.0%

54.5%

-20

47.1%

56.0%

-8.9

28.6%

25.0%

3.6

Violent Crime (G1)

Mal Mischief, vandalism (G4) - Detection rate Robbery - Detection rate Vandalism - Detection rate Domestic Housebreaking - Detection rate

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

POLICING ANGUS

2011-12 Result

Groups 1-4

CRIME

SECTION 1 Forfar and Kirriemuir

POLICING ANGUS

SECTION 3 Arbroath

SECTION 4 Carnoustie

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

% / pp Change

Response Rate

2010-11 Result

2011-12 Result

First Contact Overall satisfaction rating for service provided at first contact

2011-12 Target

Customer Satisfaction

SECTION 2 Montrose and Brechin

91.5%

91.8% 92.1%

-0.3

94.3% 89.1%

5.2

89.7% 89.6%

0.1

89.7% 94.3%

-4.6

94.9% 100.0%

-5.1

80.0%

84.3% 79.6%

4.7

91.4% 77.2%

14.2

92.3% 77.8%

14.5

75.6% 83.1%

-7.5

80.0% 77.8%

2.2

65.0%

59.7% 57.5%

2.2

60.9% 53.5%

7.4

46.2% 58.5%

-12.3

69.1% 58.8%

10.3

63.2% 65.2%

-2.0

85.0%

83.0% 82.5%

0.5

80.0% 80.9%

-0.9

81.0% 79.7%

1.3

88.5% 83.0%

5.5

81.4% 93.1%

-11.7

226/756 (29.9%)

54/188 (28.7%)

65/193 (33.7%)

63/266 (23.7%)

Caution should be exercised when interpreting the results at sectional level due to the small sub-sample sizes. First Contact - Reduction in satisfaction with service at first contact from 92.1% to 91.8% - Improvement in identifying the person dealing with the enquiry from 79.6% to 84.3%. This result well exceeds the force target set at 80.0% Updating the Public - Improvement in updating the public from 57.5% to 59.7% Customer Experience - Improvement in overall customer experience from 82.5% to 83.0%

44/109 (40.4%)

Policing Angus: Standards of Service ~ April - December 2011

KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD - STANDARDS OF SERVICE - APRIL - DECEMBER 2011

DIVISIONAL SCORECARD - PUBLIC PERCEPTION - APRIL - DECEMBER 2011 SECTION 2 Montrose and Brechin

SECTION 3 Arbroath

SECTION 4 Carnoustie

2011-12 Result

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

Crime in neighbourhood % of residents who thought that the crime rate in their neighbourhood had remained the same or improved over the past year

70.9%

76.2%

-5.3

74.2%

69.0%

5.2

73.2%

80.0%

-6.8

59.5%

67.2%

-7.7

76.5%

94.6%

-18.1

Feelings of safety after dark % of residents who felt safe walking alone in their neighbourhood after dark

65.1%

65.6%

-0.5

57.7%

72.1%

-14.4

64.8%

51.9%

12.9

55.8%

59.5%

-3.7

77.1%

80.0%

-2.9

Concerns at becoming a victim of crime % of residents concerned at becoming a victim of crime in their neighbourhood

34.0%

0.0

29.8%

25.0%

4.8

19.2%

34.6%

-15.4

55.6%

48.7%

6.9

31.5%

21.8%

9.7

Public Perception

Issues that cause most concern in neighbourhoods *Other includes: Litter, Dog Fouling, Fly tipping etc

Response Rate

Dangerous/careless driving Antisocial behaviour Drug dealing/drug abuse Other* Vandalism/graffiti Housebreaking Alcohol related crime Cause no concern: Assault Robbery Motor vehicle crime 239/756 (31.6%)

Dangerous/careless driving Antisocial behaviour Drug dealing/drug abuse Vandalism/graffiti Housebreaking Other Alcohol related crime Cause no concern: Assault Robbery Motor vehicle crime

Dangerous/careless driving Antisocial behaviour Other Drug dealing/drug abuse Alcohol related crime Housebreaking Vandalism/graffiti Cause no concern: Assault Robbery Motor vehicle crime

Drug dealing/drug abuse Antisocial behaviour Dangerous/careless driving Vandalism/graffiti Alcohol related crime Housebreaking Other Cause no concern: Assault Robbery Motor vehicle crime

Dangerous/careless driving Antisocial behaviour Other Housebreaking Drug dealing/drug abuse Alcohol related crime Vandalism/graffiti Cause no concern: Assault Robbery Motor vehicle crime

53/181 (29.3%)

54/179 (30.2%)

56/204 (27.5%)

76/192 (39.6%)

Policing Angus: Public Perception ~ April - December 2011

SECTION 1 Forfar and Kirriemuir

POLICING ANGUS

Policing Angus: Community Summaries ~ April - December 2011 SECTION 1: FORFAR AND KIRRIEMUIR

SECTION 2: MONTROSE AND BRECHIN

Main areas of public concern: dangerous/ careless driving and antisocial behaviour

Crime Overall reduction of 17% in Groups 1-4 crime (142 crimes) • Reduction in crimes of dishonesty of 23.3% (126 crimes

Crime Biggest reduction in Division in Groups 1-4 crime (29.5%, 226 crimes) • Biggest reduction in Division in crimes of dishonesty of 23.7% (93 crimes • Biggest reduction in Division in vandalism of 37.9% (119crimes)

•

Standards of Service Improvement in the proportion of people who stated they had received an update on the progress of their enquiry, from 53.5% recorded last year to 60.9%

• •

•

Detection rate 100% detection rate for violent crime Dip in detection rate for vandalism from 51.9% to 29.2%

Public Perception* Improvement in the proportion of people who thought crime in the neighbourhood had improved or remained the same, from 69% recorded last year to 74.2% • Drop in the proportion of people feeling safe after dark, from 72.1% to 57.7%

Standards of Service Substantial decrease in the proportion of people who stated they had received an update on the progress of their enquiry from 58.5% recorded last year to 46.2%, the lowest result recorded across the Division Public Perception* • Improvement in people feeling safe after dark, from 51.9% to 64.8% • Continued reduction in the proportion of people who were concerned about becoming a victim of crime, from 34.6% to 19.2%, the best result across the Division

•

Targeted Community Activity Inspector Ally Robertson said: “ Overall crime, particularly crimes of dishonesty, continue to steadily drop month by month which is encouraging. There has been a slight increase in break–ins to commercial premises but we have managed to detect most of them.

Targeted Community Activitiy Inspector Mark McInally said:

With respect to standards of service, we continue to make improvements in most areas of our public contact and service provision. It is however still work in progress to achieve the ambitious targets we have set ourselves.

“A very encouraging reduction in all areas of crime which is down to the high profile activity and policing style undertaken by the Section Officers. This style and activity will be maintained particularly during this current period of relatively high staffing levels. The dip in detection rate for vandalism is to be highlighted to all staff and efforts will be made to address this.

Public perception remains largely unchanged although of those surveyed there was an increase in those who thought that crime in their neighbourhood had gone up, the reality being that it has gone down. We need to be more proactive at communicating this positive message.”

Staff will be reminded of the requirement to update all people reporting incidents and not just those who report crimes. The continued good results in relation to public perception are again due to the high profile policing style undertaken during this period and this will con-

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

Policing Angus: Community Summaries ~ April - December 2011 tinue. However, the challenge will be to maintain these good results.”

seen a drop of 9.1% (88 fewer crimes) in the numbers of the main recorded crime groups, coupled with a detection rate of 50.9%. This means that general crime is reducing and our ability to detect those responsible for crimes that do occur, remains at a positive level.

SECTION 3: ARBROATH Main areas of public concern: drug dealing/drug abuse and antisocial behaviour

There has been an increase in violent crime this year to date (14 more crimes than last year) which is of concern. Officers are determined to do all they can to reduce this, including dealing robustly with people intent on using violence, and conducting increased proactive patrols around pubs and clubs to deter such incidents.

Crime • Overall reduction of 9.1% in Groups 1-4 crime (88 crimes) • Increase in violent crime, from 25 recorded last year to 39 for the current year to date • Reduction in crimes of dishonesty of 16.5% (98 crimes)

It is pleasing to note there has been a significant improvement in the proportion of people who have been appropriately updated regarding the progress of our enquiries, and the overall satisfaction levels remain high at 88.5% (in relation to standards of service). However, we continue to strive for improvement in our service levels and hope to improve further on these figures in the months ahead.

Detection rate • Best detection rate across the Division for Groups

1-4 at 50.9% • Best detection rate across the Division for crimes

of dishonesty at 57.1% • Best detection rate across the Division for housebreaking at 47.1%

Regarding public perception, it is apparent that although many crime levels are dropping, and our efforts to detect criminals remains generally high, members of the local community are concerned about becoming a victim of crime, or feel unsafe after dark. I intend to address this matter by ensuring that officers remain visible on patrol, in the areas where they are most required. It is also important that we communicate our successes and ensure that local people are informed of the improvements that are being made to tackle crime locally. This will be achieved through a sustained media campaign.”

Standards of Service • Best result across the Division. Showing a further

improvement in the proportion of people who stated they had received an update on the progress of their enquiry, increasing from 56.8% recorded last month to 69.1%, and also representing an improvement over last year of 10.3 percentage points. • Best result across the Division. Improvement in overall satisfaction with the service provided by the police, rising from 83% recorded last year to 88.5%. Both results exceeding target. Public Perception* Drop in the proportion of people who thought crime in the neighbourhood had decreased or remained the same, from 67.2% recorded last year to 59.5% • Increased concern about becoming a victim of crime, rising from 48.7% recorded last year to 55.6%, with drug dealing and antisocial behaviour being the main concerns.

SECTION 4: CARNOUSTIE

•

Main areas of public concern: dangerous/ careless driving and antisocial behaviour Crime Only Section to show increase in Groups 1-4 crimes (7.7% - an improvement on the 9.6% recorded last month, 19 crimes) • Crimes of indecency decreased from 19 recorded last year to 9 for this year • Increase in vandalism of 32.7% (35 crimes) •

Targeted Community Activity Inspector Adrian Robertson said: “General crime levels in Arbroath section continue to drop significantly, and our detection rates remain high. To put this into some perspective we have

Detection rate • Fall in detection rate for Groups 1-4, from 44.5%

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

Policing Angus: Community Summaries ~ April - December 2011 •

to 34.8% Best detection rate across Division for vandalism at 33.8%, an improvement of 5.8 percentage points

Standards of Service Decrease in overall satisfaction with the service provided by the police, from 93.1% to 81.4%

•

Public Perception* • Best result across Division for people who thought crime in the neighbourhood had decreased or remained the same at 76.5%, however a substantial drop for the 94.6% recorded last year • Best result across Division for proportion of people feeling safe after dark, 77.1% • Concern about becoming a victim of crime has increased slightly from 21.8% to 31.5% Targeted Community Activity Inspector Fiona Jarrett said: “Crime in Carnoustie and Monifieth accounts for about 12% of all crime in Angus. Over the same period last year i.e. April to December, it has shown an increase of about 7% i.e. by 21 crimes from 272 to 293 crimes. This has largely been due to an increase in vandalism from an average of about 4 to 5 a week. This presents us with a challenge which we are seeking to address. Our initial efforts to improve our detection rates in relation to vandalism is paying dividends. Of the 44 people who responded to surveys last month there were slightly more of the opinion that we had not been performing to our usual high standard. This will be reviewed next month to see if any trend becomes apparent. The public perception that Carnoustie and Monifieth are safe places remains high in comparison with most of Angus. However it has taken a slight dip compared to the same period last year and this is disappointing. We will seek to improve our visible presence on the streets and make better use of the media to improve on this.”

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

POLICING ANGUS: Crime in more detail PERIOD APRIL to DECEMBER CRIME CLASSIFICATION

2010/2011 Made known

2011/2012

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

GROUP 1 Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others

0 4 0 47 5 15 1 1 1 0

0 4 0 42 4 12 1 1 0 0

100.0% 89.4% 80.0% 80.0% 100.0% 100.0% 0.0% -

3 6 0 38 10 15 0 3 4 0

2 6 0 31 6 15 0 3 2 0

66.7% 100.0% 81.6% 60.0% 100.0% 100.0% 50.0% -

3 2 0 -9 5 0 -1 2 3 0

50.0% -19.1% 100.0% 0.0% -100.0% 200.0% 300.0% -

86.5%

82.3%

6.8%

11 1 45 16 5 9

2 2 38 27 4 5

18.2% 200.0% 84.4% 168.8% 80.0% 55.6%

16 0 55 6 8 1

11 0 40 5 4 1

68.8% 72.7% 83.3% 50.0% 100.0%

5 -1 10 -10 3 -8

45.5% -100.0% 22.2% -62.5% 60.0% -88.9%

89.7%

70.9%

-1

-1.1%

82 62 80 51 25 56 0 35 1081 60 6 10 95 10

42 25 22 16 7 33 0 21 600 20 6 8 75 12

51.2% 40.3% 27.5% 31.4% 28.0% 58.9% 60.0% 55.5% 33.3% 100.0% 80.0% 78.9% 120.0%

74 36 56 27 28 41 0 26 922 50 3 3 72 3

29 6 15 9 3 27 0 22 501 14 3 3 33 2

39.2% 16.7% 26.8% 33.3% 10.7% 65.9% 84.6% 54.3% 28.0% 100.0% 100.0% 45.8% 66.7%

-8 -26 -24 -24 3 -15 0 -9 -159 -10 -3 -7 -23 -7

-9.8% -41.9% -30.0% -47.1% 12.0% -26.8% -25.7% -14.7% -16.7% -50.0% -70.0% -24.2% -70.0%

1653

887

53.7%

1341

667

49.7%

-312

-18.9%

34 962 35

14 374 29

41.2% 38.9% 82.9%

18 867 22

8 266 20

44.4% 30.7% 90.9%

-16 -95 -13

-47.1% -9.9% -37.1%

GROUP 4 - TOTAL

1031

417

40.4%

907

294

32.4%

-124

-12.0%

SUB-TOTAL OF GROUPS 1 TO 4

2845

1446

50.8%

2413

1087

45.0%

-432

-15.2%

30 5 63 16 0 149 56 84 285 3 16

29 5 63 15 0 148 54 85 286 3 16

96.7% 100.0% 100.0% 93.8% 99.3% 96.4% 101.2% 100.4% 100.0% 100.0%

13 2 66 8 1 131 41 28 220 8 13

14 2 66 8 1 130 40 29 223 7 11

107.7% 100.0% 100.0% 100.0% 100.0% 99.2% 97.6% 103.6% 101.4% 87.5% 84.6%

-17 -3 3 -8 1 -18 -15 -56 -65 5 -3

-56.7% -60.0% 4.8% -50.0% -12.1% -26.8% -66.7% -22.8% 166.7% -18.8%

707

704

99.6%

531

100.0%

-176

-24.9%

3552

2150

60.5%

2944

1618

55.0%

-608

-17.1%

GROUP 1 - TOTAL

GROUP 2 Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 4 Fireraising Malicious Damage/Vandalism Others

TOTAL OF GROUPS 1 TO 5

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD APRIL - DECEMBER 2011 POLICING PERTH & KINROSS

SECTION 3

SECTION 5

SECTION 6

Perth City

East Perthshire

South Perthshire

SECTION 7 North and West Perthshire

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

3079

3285

-6.3%

1719

1803

-4.7%

553

532

3.9%

627

664

-5.6%

180

286

-37.1%

- Detection rate

50.2%

47.0%

3.2

55.6%

53.0%

2.6

44.8%

46.2%

-1.4

44.0%

35.7%

8.3

36.1%

32.5%

3.6

112

120

-6.7%

2.7%

-36.0%

-30.0%

500.0%

- Detection rate

92.9%

99.2%

-6.3

96.1%

95.9%

0.2

87.5%

108.0%

-20.5

78.6%

100.0%

-21.4

Indecency (G2)

9.1%

0.0%

9.1%

88.9%

-66.7%

- Detection rate

68.1%

65.2%

2.9

69.0%

77.8%

-8.8

70.8%

59.1%

11.7

64.7%

77.8%

-13.1

50.0%

33.3%

16.7

Dishonesty (G3)

2074

2174

-4.6%

1162

1222

-4.9%

339

318

6.6%

446

448

-0.4%

127

186

-31.7%

- Detection rate

53.2%

48.3%

4.9

60.6%

57.5%

3.1

43.4%

45.9%

-2.5

47.3%

29.7%

17.6

32.3%

36.0%

-3.7

821

925

-11.2%

452

478

-5.4%

174

167

4.2%

150

187

-19.8%

-51.6%

35.2%

35.9%

-0.7

35.2%

33.5%

1.7

40.2%

43.1%

-2.9

28.7%

41.2%

-12.5

37.8%

24.7%

13.1

-10.3%

4.3%

***

-50.0%

***

88.5%

93.1%

-4.6

91.7%

91.3%

0.4

0.0%

100.0%

-100

50.0%

100.0%

-50

0.0%

100.0%

***

748

870

-14.0%

416

448

-7.1%

162

156

3.8%

129

176

-26.7%

-54.4%

34.5%

34.0%

0.5

33.9%

30.8%

3.1

39.5%

41.0%

-1.5

28.7%

40.9%

-12.2

36.6%

26.7%

9.9

123

116

6.0%

-4.0%

11.1%

52.9%

-16.7%

39.0%

40.5%

-1.5

38.9%

46.7%

-7.8

45.0%

33.3%

38.5%

35.3%

3.2

20.0%

0.0%

Violent Crime (G1)

100.0% 100.0%

26 Mal Mischief, vandalism (G4) - Detection rate Robbery - Detection rate Vandalism - Detection rate Domestic Housebreaking - Detection rate

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

POLICING PERTH & KINROSS

2011-12 Result

Groups 1-4

CRIME

POLICING PERTH & KINROSS

SECTION 5 East Perthshire

SECTION 6 South Perthshire

SECTION 7 North & West Perthshire

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

Response Rate

% / pp Change

First Contact % of respondents provided with 80.0% the name of the person dealing with their enquiry Updating the Public % of customers who received 65.0% an update on the progress of their enquiry Customer Experience Overall satisfaction rating of the 85.0% service provided by Tayside Police

2010-11 Result

91.5%

2011-12 Result

First Contact Overall satisfaction rating for service provided at first contact

2011-12 Target

Customer Satisfaction

SECTION 3 Perth City

97.4% 91.2%

6.2

97.4% 88.1%

9.3

98.5% 96.5%

2.0

95.4% 89.7%

5.7

100.0% 96.3%

3.7

88.9% 83.4%

5.5

90.1% 77.3%

12.8

90.2% 87.7%

2.5

89.1% 83.9%

5.2

80.0% 100.0%

-20.0

64.8% 63.0%

1.8

61.4% 60.9%

0.5

69.5% 71.4%

-1.9

64.3% 61.9%

2.4

73.9%

54.5%

19.4

85.2% 80.6%

4.6

85.9% 77.1%

8.8

86.4% 82.8%

3.6

83.8% 83.7%

0.1

83.4%

84.6%

-1.2

363/972 (37.3%)

162/484 (33.5%)

69/206 (33.5%)

101/214 (47.2%)

31/68 (45.6%)

Caution should be exercised when interpreting the results at sectional level due to the small sub-sample sizes. First Contact - Improvement in satisfaction with service at first contact from 91.2% to 97.4%, the highest result across the force. This result well exceeds the force target set at 91.5% - Improvement in identifying the person dealing with the enquiry from 83.4% to 88.9%, the highest result across the force. This result again well exceeds the force target set at 80.0% Updating the Public - Improvement in updating the public from 63.0% to 64.8%, the highest result across the force. Customer Experience - Improvement in overall customer experience from 80.6% to 85.2%, the highest result across the force. This result exceeds the force target set at 85.0%

Policing Perth & Kinross: Standards of Service ~ April - December 2011

KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD - STANDARDS OF SERVICE - APRIL - DECEMBER 2011

DIVISIONAL SCORECARD - PUBLIC PERCEPTION - APRIL - DECEMBER 2011 SECTION 5 East Perthshire

SECTION 6 South Perthshire

SECTION 7 North & West Perthshire

2011-12 Result

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

Crime in neighbourhood % of residents who thought that the crime rate in their neighbourhood had remained the same or improved over the past year

71.9%

75.2%

-3.3

70.1%

63.9%

6.2

76.7%

79.5%

-2.8

68.2%

79.6%

-11.4

76.9%

78.9%

-2.0

Feelings of safety after dark % of residents who felt safe walking alone in their neighbourhood after dark

71.4%

68.6%

2.8

59.4%

49.4%

10.0

72.4%

73.1%

-0.7

79.1%

76.0%

3.1

78.2%

79.2%

-1.0

Concerns at becoming a victim of crime % of residents concerned at becoming a victim of crime in their neighbourhood

27.9%

27.6%

0.3

29.1%

40.0%

-10.9

31.8%

22.7%

9.1

28.6%

25.3%

3.3

11.8%

12.0%

-0.2

Public Perception

Issues that cause most concern in neighbourhoods *Other includes: Litter, Dog Fouling, Fly tipping etc

Response Rate

Antisocial behaviour Dangerous/careless driving Housebreaking Other* Alcohol related crime Vandalism/graffiti Drug dealing/drug abuse Motor vehicle crime Assault Cause no concern: Robbery 338/972 (34.8%)

Antisocial behaviour Drug dealing/drug abuse Other Housebreaking Alcohol related crime Dangerous/careless driving Vandalism/graffiti Motor vehicle crime Cause no concern: Assault Robbery

Dangerous/careless driving Antisocial behaviour Housebreaking Alcohol related crime Vandalism/graffiti Other Drug dealing/drug abuse Assault Cause no concern: Robbery Motor vehicle crime

Antisocial behaviour Dangerous/careless driving Housebreaking Other Vandalism/graffiti Alcohol related crime Drug dealing/drug abuse Motor vehicle crime Cause no concern: Assault Robbery

Antisocial behaviour Dangerous/careless driving Other Vandalism/graffiti Housebreaking Alcohol related crime Cause no concern: Assault Robbery Drug dealing/drug abuse Motor vehicle crime

97/297 (32.7%)

90/255 (35.3%)

117/312 (37.5%)

34/108 (31.5%)

Policing Perth & Kinross: Public Perception ~ April - December 2011

SECTION 3 Perth City

POLICING PERTH & KINROSS

Policing Perth & Kinross: Community Summaries ~ April - December 2011 members of the public following a number of high profile incidents has assisted in giving an improvement in the percentage of people feeling safe after dark of 10 percentage points and an almost 11 percentage point reduction in those concerned about becoming a victim of crime.

SECTION 3: PERTH CITY Main areas of public concern: antisocial behaviour and drug dealing/drug abuse Crime • Slight reduction in Groups 1-4 crime (4.7%, 84 crimes) • Reduction of 7.1% in vandalism (32 crimes)

The success of these activities will continue and be developed to include new issues should they develop.”

Detection rate Best detection rate across the Division for Groups 1-4 at 55.6% • Best detection rate across the division for crimes of dishonesty at 60.6% •

SECTION 5: EAST PERTHSHIRE Main areas of public concern: dangerous/ careless driving and antisocial behaviour

Standards of Service Substantial improvement in overall customer satisfaction from 77.1% to 85.9%

Crime Same level of crime recorded as last year for groups 1-4 crime • No robberies recorded since the beginning of the year

•

Public Perception* • Improvement in the proportion of people who thought crime in the neighbourhood had decreased or remained the same, from 63.9% recorded last year to 70.1% • A 10 percentage point improvement in people feeling safe after dark, from 49.4% to 59.4% • Marked reduction in people concerned about becoming a victim of crime, from 40.0% to 29.1%

Detection rate Continues to hold the best detection rate across the Division for vandalism at 39.5% • Best detection rate across the Division for domestic housebreaking at 45% •

Standards of Service Above divisional target with respect to updating the public on the progress of their enquiry, 69.5% against a target of 65% • Best result across the Division for overall customer satisfaction rating with service provided 86.4% against a target of 85% •

Targeted Community Activity Inspector Ian Martin said: “A 4.7% decrease in crimes in the Groups 1-4 category coupled with an increase of 2.6 percentage points in the detection rate to 55.6%, highlights the dedication of officers and staff working towards a safer city in Perth. Perth City staff worked very hard to achieve the best detection rates in two crime categories.

Public Perception* Increase in the proportion of people who were concerned about becoming a victim of crime, from 22.7% to 31.8%

•

A pro-active approach to anti-social behaviour with special patrols targeting underage drinkers has clearly had an impact on those who may have been involved in anti-social behaviour. This approach has resulted in a drop of 7.1% in the number of reported vandalisms and an increase in the detection rate by 3.1 percentage points.

Targeted Community Activity Inspector Wayne Morrison said: “In East Perthshire, which covers Blairgowrie and Glenshee, Coupar Angus, Alyth and the Carse of Gowrie, crimes in Groups 1-4 have remained more or less static, notably there were no robberies reported over the preceding months and an overall reduction of 36% in violent crime.

Citizens of Perth city have noted their overall satisfaction as being 85.9% an improvement of 8.8 percentage points. The holding of ‘Street briefings’ and use of Social media to assuage the potential fears of

In terms of anti-social behaviour and crime, the

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

Policing Perth & Kinross: Community Summaries ~ April - December 2011 ‘hands-on’ pro-active approach has ensured the section retained the division’s best detection rate for vandalism. Other activity such as youth alcohol patrols and close partnership working with Community Wardens ensures the situation continues to improve.

ment by supervisors which has directly resulted in improved detection rates throughout the section. Intervention by sergeants to ensure that victims of crime receive regular updates has resulted in the section maintaining and improving upon our standards of service. Briefings highlight our aim to get it right first time.

Being the best in division in relation to overall customer satisfaction at 86.4% is an excellent achievement. Officers continue to carry out high visibility foot patrols on their beats whenever possible ensuring this trend continues.”

The media are widely used in South Section to highlight our partnership working and 'good news' events. Street briefings in our communities along with social media have helped get our key messages across. We will continue take a pro-active approach to crime in the section and maintain the success of the past months.”

SECTION 6: SOUTH PERTHSHIRE Main areas of public concern: antisocial behaviour and dangerous/careless driving

SECTION 7: PERTHSHIRE

Crime • Reduction of 5.6% in Groups 1-4 crime (37 crimes) • Reduction of 26.7% in vandalism (47 crimes)

NORTH

AND

WEST

Main areas of public concern: antisocial behaviour and dangerous/careless driving

Detection rate Crimes of dishonesty detection rate of 47.3%, a 17.6 percentage point improvement over the previous year

Crime Best result across Division for crime reduction 37.1% in Groups 1-4 crime (106 crimes), • Best result across the Division for reduction in crimes of dishonesty - 34.5% (61 crimes), • No robberies recorded since the beginning of the year • Best result across the Division for reduction in vandalism - 54.4% (49 crimes)

•

Standards of Service • Just under target for people who stated they had received an update on the progress of their enquiry - 64.3% recorded against a target of 65% Public Perception* Drop in the proportion of people who thought crime in the neighbourhood had decreased or remained the same, from 79.6% recorded last year to 68.2% • Best result across the Division with respect to people feeling safe after dark, 79.1%

Detection rate • Detection rate of 36.6% for vandalism, an improvement of 9.9 percentage points over last year

•

Standards of Service • Best result across the Division for providing the

public with an update on the progress of their enquiry - 73.9%, a 19.4% improvement over last year and exceeding the target of 65%

Targeted Community Activity Inspector Iain Ward said: “The entire section has played an active part in recent focussed activity such as After Dark and Homesafe. Diversion activities such as 'Street Sports for All' have been widely utilised to great effect resulting in less anti social behaviour and associated vandalisms.

Public Perception* Best result across the Division for people who thought that crime rates had remained the same or improved in their neighbourhood - 76.7% • Best result across the Division with respect to the proportion of people who were concerned about becoming a victim of crime, 11.8%, a further improvement on the 13.8% recorded last month. •

There has been a real focus on local crime manage-

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

Policing Perth & Kinross: Community Summaries ~ April - December 2011 Targeted Community Activity Inspector Maggie Pettigrew said: “Our officers and staff in the North and West Perthshire area continue to work hard for the community achieving the best results across the division for crime reduction in three areas including dishonesty and vandalism. Combining this with an improvement in the detection rate for vandalism of 9.9% shows the impact a community based policing strategy can have on an area in reducing antisocial behaviour and its consequences. Our officers’ and staff’s service to the public is confirmed in the survey results which are again the best in division showing 76.7% of those asked thought crimes rates had improved or remained the same. The proportion of those people in the section surveyed who were concerned about becoming a victim of crime had also reduced again from the previous month. North and West Perthshire officers will continue to pro-actively patrol the section and support the Community Policing model to get it right first time and every time.”

CRIME MANAGEMENT Inspector Dave Adamson said: “The excellent results published here are testament to the hard work carried out by all staff involved in policing Perth and Kinross. These can only be achieved by staff working closely with victims of crime, specialist departments, outside agencies and partners to carry out thorough investigations of crime. Regular review of crimes allows for analysis which is then used to direct investigation in the appropriate direction and pro-actively direct officers to patrol in areas where crime or anti-social behaviour has become an issue. In pro-actively targeting issues antisocial behaviour and crime can be reduced improving the feeling of safety for everyone. Perth and Kinross police officers and staff continue to use this tried and tested model in the community to great effect.” (* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

POLICING PERTH & KINROSS: Crime in more detail PERIOD APRIL to DECEMBER CRIME CLASSIFICATION

2010/2011 Made known

2011/2012

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

GROUP 1 Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others GROUP 1 - TOTAL

0 13 0 53 29 10 1 7 6 1

0 13 0 54 27 11 1 6 6 1

100.0% 101.9% 93.1% 110.0% 100.0% 85.7% 100.0% 100.0%

4 24 0 34 26 19 0 1 4 0

4 23 0 30 23 19 0 1 4 0

100.0% 95.8% 88.2% 88.5% 100.0% 100.0% 100.0% -

4 11 84.6% 0 -19 -35.8% -3 -10.3% 9 90.0% -1 -100.0% -6 -85.7% -2 -33.3% -1 -100.0%

120

119

99.2%

112

104

92.9%

-8

-6.7%

8 3 30 14 3 8

5 0 24 8 1 5

62.5% 0.0% 80.0% 57.1% 33.3% 62.5%

11 2 38 4 13 4

9 1 29 1 5 4

81.8% 50.0% 76.3% 25.0% 38.5% 100.0%

3 -1 8 -10 10 -4

37.5% -33.3% 26.7% -71.4% 333.3% -50.0%

65.2%

68.1%

9.1%

116 49 164 60 118 96 1 68 1271 74 4 8 123 22

47 8 67 21 27 61 1 56 648 15 4 9 69 16

40.5% 16.3% 40.9% 35.0% 22.9% 63.5% 100.0% 82.4% 51.0% 20.3% 100.0% 112.5% 56.1% 72.7%

123 50 85 52 95 68 2 64 1255 86 15 6 148 24

48 7 49 16 39 38 2 48 683 47 15 6 98 7

39.0% 14.0% 57.6% 30.8% 41.1% 55.9% 100.0% 75.0% 54.4% 54.7% 100.0% 100.0% 66.2% 29.2%

7 1 -79 -8 -23 -28 1 -4 -16 12 11 -2 25 2

6.0% 2.0% -48.2% -13.3% -19.5% -29.2% 100.0% -5.9% -1.3% 16.2% 275.0% -25.0% 20.3% 9.1%

2174

1049

48.3%

2073

1103

53.2%

-101

-4.6%

26 870 31

12 296 25

46.2% 34.0% 80.6%

46 748 27

12 258 19

26.1% 34.5% 70.4%

20 -122 -4

76.9% -14.0% -12.9%

927

333

35.9%

821

289

35.2%

-106

-11.4%

3287

1544

47.0%

3078

1545

50.2%

-209

-6.4%

43 2 97 10 0 169 70 107 497 8 10

44 2 96 11 0 168 66 105 503 9 10

102.3% 100.0% 99.0% 110.0% 99.4% 94.3% 98.1% 101.2% 112.5% 100.0%

16 4 62 26 0 146 61 53 707 14 16

15 4 63 25 0 146 59 52 706 15 13

93.8% 100.0% 101.6% 96.2% 100.0% 96.7% 98.1% 99.9% 107.1% 81.3%

-27 2 -35 16 0 -23 -9 -54 210 6 6

-62.8% 100.0% -36.1% 160.0% -13.6% -12.9% -50.5% 42.3% 75.0% 60.0%

GROUP 2 Rape Assault with intent to ravish Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 4 Fireraising Malicious Damage/Vandalism Others GROUP 4 - TOTAL

SUB-TOTAL OF GROUPS 1 TO 4

1013

1014 100.1%

1105

1098

99.4%

9.1%

TOTAL OF GROUPS 1 TO 5

4300

2558

4183

2643

63.2%

-117

-2.7%

59.5%

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

DELIVERING LOCAL POLICING

uilding public confidence and trust is how Tayside Police aims to improve satisfaction with the quality of service provided to its communities. This is achieved through the effective delivery of policing services which meet the needs of local communities. It is about ease of access to services, giving the public a voice in order to influence how the force responds to issues that matter to them, delivering appropriate and robust interventions, working with partners, providing feedback to the public and keeping them informed of progress and improvement. The force uses performance indicators to gather information about performance, quality of service and public perception. These are illustrated below. Those marked with a tick also contribute to the following: The Scottish Policing Performance Framework ‘Scotland Performs’ - the National Government Framework (Single Outcome Agreements) The Force Control Strategy

INDICATORS 1.

PUBLIC PROTECTION

SERIOUS AND ORGANISED CRIME

COUNTER TERRORISM

FIREARMS

ANTISOCIAL BEHAVIOUR

CRIME

ROAD POLICING/SAFETY

SERVICE RESPONSE

PUBLIC PROTECTION Tayside Police uses its crime recording system to manage information gathered by operational police officers in respect of all facets of the Public Protection portfolio, including Domestic Abuse, Child Protection and Vulnerable Adult Protection. Where substantive crimes are being investigated, reports will have relevant markers added to them which allows officers and staff from support functions and specialist teams to search and identify relevant records. Where no substantive crimes are being investigated, the system allows officers to file CONCERN reports which, as the title suggests, allows officers to record any anxiety they have regarding a situation they have either attended or witnessed during the course of their duties. These domestic, child and adult concern reports are, in due course, assessed by specialist departments and, where appropriate, information is shared with partner agencies under Information Sharing Protocols.

Domestic Abuse Tayside Police respond to many instances of a domestic nature throughout the course of a year. tic abuse incidents are recorded to ensure an appropriate response is initiated.

All domes-

By recording all incidents of domestic abuse, Tayside Police can, in the first instance, assess risk to those who are subjected to the abuse and the impact on any children involved. Secondly, they can put protective measures in place, and lastly, target repeat offenders. Domestic abuse is not a crime in itself and can be either one form of, or a combination of, non-criminal behaviour or criminal behaviour. Examples of non-criminal behaviour would be isolation, withholding money and psychological abuse etc which can have a substantial impact on a personâ&#x20AC;&#x2122;s health and well-being and that of their children. Examples of criminal behaviour would be assaults, vandalism, threatening or abusive behaviour, fire-raising etc. When domestic abuse is reported to the police we will work in partnership with specialist agencies including Barnardos, Womenâ&#x20AC;&#x2122;s Aid and the Violence against Women partnerships to ensure that those at risk from abuse, and their families, are given appropriate support and advice which will enable them to make an informed decision about their future. In addition to working with our partners, when a crime has also been committed, Tayside Police will carry out a thorough investigation and, where there is a sufficiency of evidence, the perpetrator will be reported to the Procurator Fiscal. During the first four months of 2011/12 the number of Domestic Abuse incidents recorded each month was lower than the number recorded at the same time last year. However this pattern was reversed during August and following the summer months where the number of domestic abuse incidents recorded rose compared with the previous year. In December 2011 454 incidents were reported ~ the highest month to date this year.

2010-11

Tayside ~ Dom estic Abuse Incidents

2011-12

500 450 400 350 300 250 200 150 100 50 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

PUBLIC PROTECTION Between April and the end of December 2011, Tayside Tayside Police dealt with 3530 domestic Police abuse incidents and 1860 of these involved Force one or more substantiated crimes. In 57% of Apr incidents where a crime had occurred the perMay petrator was charged and a report was sent to Jun the Procurator Fiscal. Victims stated that Jul 38% of reported incidents resulting in a subAug stantive crime were repeat episodes. Sep

Throughout the Tayside area there were 88 Domestic Abuse Incidents per 10,000 population. In 23% of incidents either the victim, the perpetrator or both were under the influence of alcohol at the time of the incident.

Domestic Incidents

Incidents per 10,000 population

% of repeat victims

% incidents involving alcohol

% reported to PF

322

8.00

31%

17%

49%

369

9.17

39%

20%

55%

335

8.32

41%

22%

60%

413

10.26

36%

24%

56%

436

10.83

35%

22%

56%

401

9.96

35%

23%

58%

Oct

418

10.38

43%

31%

59%

Nov

382

9.49

35%

25%

55%

Dec

454

11.28

41%

23%

63%

Jan

0.00

Feb

0.00

Mar

0.00

Total

3530

87.68

38%

23%

57%

From April to December 2011 there were 411 crimes of violence recorded in Tayside of which 10% were recorded with a domestic marker.

Adult Concern Reports Throughout Tayside, between April and the end of December 2011 there were 2051 adult concern reports recorded. This equated to 51 per 10,000 population.

The table to the right shows the divisional distribution with 487 recorded in Dundee, 834 in Angus and 730 in Perth & Kinross. The highest number recorded per 10,000 population was in Angus at 75.

ADULT CONCERN REPORTS

Dundee Concern Reports

Angus

No. per 10,000 population

Concern Reports

Perth & Kinross

No. per 10,000 population

Concern Reports

No. per 10,000 population

Apr

2.91

5.61

3.52

May

3.05

8.05

4.80

Jun

2.77

7.59

4.53

Jul

3.81

101

9.13

4.67

Aug

4.57

8.95

6.36

Sep

4.02

106

9.58

5.62

Oct

4.85

8.14

6.56

Nov

3.95

109

9.86

5.62

Dec

3.81

8.50

114

7.71

487

834

730

Jan Feb Mar TOTAL

PUBLIC PROTECTION Crimes against Children Tayside Crim es against Children (per 10,000 population)

There were 783 crimes recorded throughout Tayside between April and the end of December where a child was recorded as the victim. However, this total does include crimes of theft where an item belonging to a child (most commonly a bicycle or a mobile phone) was stolen. The geographical distribution, per 10,000 population, is illustrated on the chart to the left with 23 such crimes in the Dundee area, 22 in Angus and 14 in Perth & Kinross.

Perth & Kinross

Angus

Dundee

Of great concern is the fact that in 12% of crimes against children (97) the offender was under the influence of alcohol, putting the child in question at risk. 30 such crimes were recorded in Dundee, 27 in Perth & Kinross whilst the total in Angus was 40. In 32 crimes across Tayside the child was also under the influence of alcohol. 11 crimes were recorded where the offender was under the influence of drugs and in 1 case the child had also been given drugs.

Child Concern Reports Throughout Tayside, between April and the end of December 2011 there were 6739 child concern reports recorded. This equated to 167 per 10,000 population. The table to the right shows the divisional distribution with 3416 recorded in Dundee, 1787 in Angus and 1536 in Perth & Kinross. The highest number recorded per 10,000 population was in Dundee at just over 237.

CHILD CONCERN REPORTS

Dundee Concern Reports

Angus

No. per 10,000 population

Concern Reports

Perth & Kinross

No. per 10,000 population

Concern Reports

No. per 10,000 population

Apr

361

25.02

172

15.55

139

9.40

May

395

27.37

210

18.99

181

12.25

Jun

383

26.54

202

18.26

182

12.31

Jul

395

27.37

190

17.18

162

10.96

Aug

414

28.69

218

19.71

156

10.55

Sep

409

28.34

242

21.88

176

11.91

Oct

359

24.88

189

17.09

194

13.13

Nov

344

23.84

177

16.00

187

12.65

Dec

356

24.67

187

16.91

159

10.76

3416

237

1787

162

1536

104

Jan Feb Mar TOTAL

Source of information: Tayside Police Crime Recording System

PUBLIC PROTECTION Registered Sex Offenders The list of Registered Sex Offenders is broken down into the number of those in the community and the number of those in custody. Registered Sex Offenders in the community are those who have either completed their prison sentence and have been released into the community or are serving their sentence within the community. These people required to be monitored as registered sex offenders. Registered Sex Offenders in custody are those Tayside who are currently serving their sentence for the Registered Sex Offenders crime they committed. The length of time people spend on the sex offenders register will depend on 400 the sentence they received. The number of sex offenders at risk of doing serious harm to another 350 16 individual (should they commit another crime) is also broken down into those at very high risk, high 300 risk, medium risk, low risk or not assessed. 250

The chart shows that there were 408 registered Sex Offenders in Tayside as at the end of December 2011. Of these, 342 were living in the community and were mainly assessed as medium (141) or low risk (143) of causing serious harm to another individual. There were however 39 people who were considered a high risk and a further 3 who were considered a very high risk, should they reoffend. A larger number of very high risk offenders were in custody (16). In addition, there were 15 high risk offenders, 15 medium risk and 5 low risk offenders also in custody.

V. High Risk

High risk

Medium Risk

Low Risk

Not Assessed

143

200 150 141

100

39 3

15 5 15 15 16

RSOs in the Community

RSOs in Custody

50 0

each of Sex Offender Order

Registered Sex Offence Liaison Officer (SOLO) Sexual Offence Liaison Officer (SOLO) is an officer who liaises with the victim of a serious sexual crime, provides them with appropriate information and support throughout the investigation.

Sexual Prevention Orders A Sexual Offences Prevention Order (SOPO) is an order that is made by the court and designed to protect the public from serious sexual harm. SOPOs are intended to protect the public from the risks posed by sex offenders by placing restrictions, or obligations on the sex offender’s behaviour. 32 Full SOPOs were in force as at the end of December and 1 Interim order.

Crimes of Indecency This crime group (referred to as Group 2) involves sexual offences. Some of these crimes have been committed prior to the current reporting period although all offences are recorded at the time they are reported. This can mean that some of the data reported each month could contain historical crimes. In addition, as evidence is discovered during investigations multiple crimes can be detected. As such, the level of crime recorded each month is variable. Between April 2011 and the end of December 2011, in Dundee, 174 crimes were recorded and a detection rate of 57.5% was achieved. In Angus 86 crimes were recorded together with a detection rate of 70.9% and 72 crimes were recorded in Perth and Kinross where the detection rate was 68.1%. The figures for the whole of Tayside were 332 crimes recorded and 63.3% detected.

Failure to notify police/provide false information It is a requirement of the Sexual Offences Act 2003 that a Sex Offender must provide to the police, and keep updated, various personal details including change of address and holiday arrangements, if these involve leaving the United Kingdom. Failure to do so results in the person being changed with the offence of ’Failure to notify the police or provide false information’. Between April and December 2011, 3 people were charged with this offence. 37

PUBLIC PROTECTION Drugs Supply of Class A Drugs Tayside

2010-11 UCL (Av. +2SD) 3 Year Average

Class A Drugs Recorded 90

Class A 2011-12 LCL (Av. -2SD)

80 70 60 50 40 30 20 10 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

This is a volatile area on which to report. In some months there may appear to be very little activity and then there may be a large number of crimes reported at the one time. The nature of this area of business often involves many months of preparation, surveillance and cooperation with other forces, perhaps leading to a successful operation where several perpetrators are charged with numerous offences. The results are not a reflection on divisional performance as these arrests are often as a result of a headquarters drugs operation carried out in conjunction with the pertinent division and are recorded to reflect the geographical area in which the perpetrators were apprehended.

Tayside The chart to the left shows the number of crimes involved in the supplying of Class A drugs. This can be actual supply of drugs, possession with intent to supply drugs, importing or manufacturing of drugs, but does not include the charge of possession (for personal use) of drugs. There have been 113 crimes recorded to date throughout Tayside, 19% fewer than at the same time last year. Geographically, Angus and Perth and Kinross recorded lower levels in the first nine months of the year than last year but there was an increase of 16% in the Dundee area.

Tayside ~ Class A Drugs as a proportion of all Drugs Offences

Class A 2011-12 43% All Other Classes 2011-12 57%

As can be seen from the pie chart above right, just under half of all supplying etc of drugs crimes involve Class A drugs. 2% of crime across Tayside is drug related, meaning that either the victim or the offender was on drugs at the time of the offence. During December this resulted in 1035 crimes being drug related. The percentage was higher in Dundee with 4% (512 crimes) being drug Tayside 2011-12 2010-11 related, followed by 1% in Angus (258 crimes) and Drug Related Deaths under 1% in Perth & Kinross (265 crimes). 7 6

Drugs Deaths There have been 36 drug related deaths in Tayside from April to December 2011, an increase of 12.5% from the 32 recorded at the same time last year. The number of deaths peaked in both December and October 2011 when 6 deaths were recorded during those months.

5 4 3 2 1 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information: Tayside Police Management Information System

PUBLIC PROTECTION Serious Violent Crime Tayside Serious Violent Crime

2011-12

2010-11

Tayside Percentage of Serious Violent Crim es involving alcohol

3 Year Average

60 50 40

Alcohol Involved 52%

No Alcohol 48%

20 10 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

‘Serious Violent Crime’ is a sub-set of Violent Crime (Group 1), featuring the more serious offences of Murder, Attempted Murder, Serious Assault, Robbery and assault with intent to rob. During 2011/12 there were 320 such crimes recorded in Tayside, which is 5.3% lower than the 338 recorded last year. Following the recent drop in serious violent crime from September to November 2011 there was an increase in December with 37 crimes recorded during the month. However, this remains one crime lower than the 3 year average for this time of year. Just over half of all the serious violent crimes recorded this year involved alcohol.

Racist and Other Hate Crime

‘Racist Crime’ includes: any crime which has a racist element ‘Hate Crime’ includes: any crime which has occurred due to the victim being targeted because of their disability, or through a transphobic/transgender or a sectarian/religious nature.

Tayside Racist & Other Hate Crimes 50

Racist Crime 2011/12

Other Hate Crime 2011/12

Racist Crime 2010/11

Other Hate Crime 2010/11

45 40 35 30 25

As can be seen from the graph, there has been a general decline in both racist and hate crime during 2011. There were 20 racist crimes recorded in December 2011, and 5 other hate crimes.

20 15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information: Tayside Police Management Information System

COUNTER TERRORISM UK Threat Levels The Home Office is responsible for announcing the UK threat level at any time and in advising the public when that level changes. There are five levels of threat: ♦

Critical ~ an attack is expected imminently

♦

Severe ~ an attack is likely

♦

Substantial ~ an attack is a strong possibility

♦

Moderate ~ an attack is possible but not likely

♦

Low ~ an attack is unlikely

On 11 July 2011 the Home Secretary announced that the Joint Terrorism Analysis Centre had changed the threat level from international terrorism from severe to substantial. That means there is a strong possibility of a terrorist attack. The current level remains at SUBSTANTIAL.

Tayside In Tayside Police, Special Branch constantly review threat assessments. In addition, Counter Terrorist Security Advisors continue to raise the level of awareness about terrorist related matters within the Force and partner agencies. Between April and the end of December 2011, 64 Counter Terrorism briefings were delivered across Tayside to a total of 619 non-police personnel.

Source of information: The Home Office web-site Tayside Police Special Branch

GROUPS 1-4 RECORDED CRIME Policing Tayside Tayside

2010-11 UCL (Av. +2SD) 3 Year Average

Groups 1-4 2400

2011-12 LCL (Av. -2SD) Forecast

2200 2000 1800 1600 1400 1200 1000 800 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Groups 1 to 4 includes: - Group 1 ~ Crimes of Violence - Group 2 ~ Crimes of Indecency - Group 3 ~ Crimes of Dishonesty - Group 4 ~ Crimes of Vandalism, Fire-raising etc.

The chart to the left illustrates that the level of crime each month this year has been much lower than the previous year. In recent months crime has fallen month-onmonth and at the end of December the total of 11297 was 18% less that the 13845 crimes recorded at the end of December 2010. Historically, the level of crime has escalated in the last 3 months of the year. The projected rise, however, is not as acute as the actual results in previous years.

Note: All projections are based on the previous 60 monthsâ&#x20AC;&#x2122; worth of data and take seasonal variations into consideration. These are calculated every three months and illustrated on the graphs by a red-ringed yellow circle. The table below, and the ones on the following crime category pages, show the monthly totals of crime for the year 2010-2011 and for the months which have elapsed in 2011-12. The total column compares the cumulative result at the end of the most recent month in 2011-12 with the commensurate result last year and the last column displays the percentage difference. The colour coding indicates where a cumulative result has achieved target (green) or not achieved target (red).

Table of crime by month

Groups 1-4 Crime Tayside Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Total % Diff 2011-12 1249 1299 1198 1356 1409 1360 1282 1109 1035 11297 -18% 2010-11 1478 1505 1674 1629 1816 1524 1585 1508 1126 1416 1345 1469 13845 Dundee 2011-12 2010-11

Apr 696 822

May 699 818

Jun 563 962

Jul 666 868

Aug Sep 746 677 1042 811

Oct 669 930

Nov 578 808

Dec 512 652

Jan

Feb

Mar

818

691

777

Angus 2011-12 2010-11

Apr 231 315

May 277 337

Jun 278 368

Jul 301 324

Aug 311 345

Sep 271 313

Oct 259 326

Nov 227 298

Dec 258 219

Jan

Feb

Mar

276

298

283

Perth & 2011-12 2010-11

Apr 322 341

May 323 350

Jun 357 344

Jul 389 437

Aug 352 429

Sep 412 400

Oct 354 329

Nov 304 402

Dec 265 255

Jan

Feb

Mar

322

356

409

Total % Diff 5806 -25% 7713 Total % Diff 2413 -15% 2845 Total % Diff 3078 -6% 3287

Detection Rate The detection rate remained stable at 47.4% against the target of 46.5%; this was almost 2 percentage points higher than the 45.5% recorded at the end of December 2010. Source: Tayside Police Management Information System

GROUPS 1-4 RECORDED CRIME Dundee

2010-11 UCL (Av. +2SD) 3 Year Average

Groups 1-4 1100

Policing Dundee Crime: The level of crime recorded each month during the current year has been much lower than during 2010-2011, as illustrated on the graph to the left and the 25% reduction at the end of November was sustained to the end of December. Historically crime levels have risen between January and March although the forecast figures do not indicate a significant increase.

2011-12 LCL (Av. -2SD) Forecast

1000 900 800 700 600

Detection Rate: The detection rate remained

500 Apr

May

Jun

Jul

Aug

Sep

Angus

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

Groups 1-4 700

Feb

stable at 46.9% against a target of 45.5% and represented a 4 percentage point improvement on the 42.9% recorded at the end of December 2010.

Mar

2011-12 LCL (Av. -2SD) Forecast

Policing Angus

Crime: In contrast to historical results, the level of crime in December increased as illustrated on the graph to the left. The 258 crimes recorded was close to the three year average.

600 500 400

Detection Rate: At the same time as the increase in crime recorded in December, the detection rate fell slightly to 45.0% against the target of 49%. The commensurate rate last year was 50.8%.

300 200 100 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Policing Perth & Kinross

Perth & Kinross

2010-11 UCL (Av. +2SD) 3 Year Average

Groups 1-4 700

2011-12 LCL (Av. -2SD) Forecast

Crime: The upward trend which had developed by the end of September was completely reversed by the end of December. The graph illustrates the falling results in recent months which resulted in an overall 6% decrease in the number of crimes recorded (3078) at the end of December 2011 compared to the end of December 2010 (3287).

600 500 400 300

Detection Rate: The detection rate remained

200

buoyant at 50.2% against the target of 48%. Last year the detection rate was 46.9%.

100 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information: Tayside Police Management Information System

VIOLENT CRIME Policing Tayside Tayside Violent Crime

2010-11 UCL (Av. +2SD) 3 Year Average

100

2011-12 LCL (Av. -2SD) Forecast

90 80

Violent Crime includes crimes such as Murder, Attempted Murder, Serious Assault, Robbery, Child Cruelty, Threats, Abduction etc. These crimes are all ‘Victim Based’ which means a crime is recorded for each victim of violent crime even if there are multiple victims involved in the same incident.

70 60 50 40 30 20 10 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Crime fell from the October result to a low in November, almost half the total recorded in November 2010. As expected, crime recorded did rise in December, although not to the extent suggested by the original forecast figure of 49. The total number of crimes recorded by the end of December (411) was 2% below the 420 recorded last year.

Table of crime by month Group 1 Crime Force Apr 2011-12 45 2010-11 44

May 44 54

Jun 42 45

Jul 41 50

Aug 55 43

Sep 61 33

Oct 47 43

Nov 33 61

Dec 43 47

Jan

Feb

Mar

Central 2011-12 2010-11

Apr 27 19

May 28 29

Jun 20 22

Jul 16 25

Aug 36 19

Sep 34 19

Oct 24 29

Nov 20 38

Dec 15 26

Jan

Feb

Mar

Eastern 2011-12 2010-11

Apr 3 10

May 3 11

Jun 8 7

Jul 9 8

Aug 6 5

Sep 17 6

Oct 8 8

Nov 5 9

Dec 20 10

Jan

Feb

Mar

Western 2011-12 2010-11

Apr 15 15

May 13 14

Jun 14 16

Jul 16 17

Aug 13 19

Sep 10 8

Oct 15 6

Nov 8 14

Dec 8 11

Jan

Feb

Mar

Total % DiffYear End 411 ~ -2% 420 568 Total % DiffYear End 220 ~ -3% 226 302 Total % DiffYear End 79 ~ 7% 74 104 Total % DiffYear End 112 ~ -7% 120 162

Detection Rate 83.7% of all crimes had been detected at the end of December, almost exactly the same as at the end of December 2010 (83.8%). However the result was below the target of 85% and a further 5 detections would have been required in order to achieve target. Relatively low numbers of crimes involved in this category of crimes mean that one or two detections more (or fewer) lead to large fluctuations in the detection rate.

Note: All projections are based on the previous 60 months’ worth of data and take seasonal variations into consideration. These are calculated every three months and illustrated on the graphs by a red-ringed yellow circle.

VIOLENT CRIME Dundee

2010-11 UCL (Av. +2SD) 3 Year Average

Group 1 60

2011-12 LCL (Av. -2SD) Forecast

Policing Dundee Crime: The 26 crimes were recorded in December 2010 had been reduced to 15 in December 2011.

Detection Rate:

79.5% of all crimes had been detected against a target of 75.0%. At the end of December last year the detection rate was 74.8%.

40 30 20 10 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Policing Angus

Crime: The graph to the left illustrates the rise and Angus

2010-11 UCL (Av. +2SD) 3 Year Average

Group 1 30

fall in crime recorded this year. The end of November result of 59 was 8% lower than the 64 recorded at the same time last year. However, by the end of December the figure of 79 crimes recorded was 7% higher than at the end of December 2010. 20 crimes recorded in December was exceptionally high - the majority occurring as serious assault and robbery. There did not appear to be any links between the crimes but most were alcohol related. The forecast indicates that crime should return to more â&#x20AC;&#x2DC;normalâ&#x20AC;&#x2122; levels in January.

2011-12 LCL (Av. -2SD) Forecast

25 20 15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

Group 1 30

Feb

Mar

Detection Rate: 82.3% of all crimes had been detected against a target of 96.0%. 11 further detections would have been required to achieve target.

2011-12 LCL (Av. -2SD) Forecast

Policing Perth & Kinross

Crime: In contrast to last year, crime fell in Novem-

ber to below the lower control limit and remained there in December.

Detection Rate: The detection rate of 92.9% was just above the target of 92%.

10 5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information:Tayside Police Management Information System

ROBBERY Tayside

2010-11 UCL (Av. +2SD) 3 Year Average

Robbery Recorded Crime 40

Policing Tayside

2011-12 LCL (Av. -2SD)

â&#x20AC;&#x2DC;Robberyâ&#x20AC;&#x2122; includes crimes of Robbery and Assault with intent to Rob.

In contrast to December last year, crime was higher in December 2011. However, the 10 crimes recorded was exactly on the lower control limit.

30 25 20

The graph shows that fluctuations are possible in this category and the number of crimes recorded each month does not necessarily follow a seasonal pattern. However, the three year average does indicate higher results in the coming months.

15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Cumulatively, to the end of December the 87 crimes recorded this year represented a 16% decrease on the 103 recorded at the end of December 2010.

Table of crimes by month Force 2011-12 2010-11

Apr 10 13

May 9 9

Jun 11 13

Jul 9 9

Aug 10 9

Sep 15 7

Oct 8 8

Nov 5 22

Dec 10 13

Jan

Feb

Mar

Central 2011-12 2010-11

Apr 6 7

May 7 7

Jun 7 8

Jul 2 5

Aug 6 6

Sep 11 4

Oct 5 7

Nov 3 14

Dec 4 11

Jan

Feb

Mar

Eastern 2011-12 2010-11

Apr 0 2

May 0 0

Jun 0 0

Jul 2 0

Aug 1 0

Sep 2 0

Oct 0 1

Nov 0 2

Dec 5 0

Jan

Feb

Mar

Western 2011-12 2010-11

Apr 4 4

May 2 2

Jun 4 5

Jul 5 4

Aug 3 3

Sep 2 3

Oct 3 0

Nov 2 6

Dec 1 2

Jan

Feb

Mar

Total % Diff Year End ~ 87 -16% 158 103 Total % Diff Year End ~ 51 -26% 104 69 Total % Diff Year End ~ 10 100% 10 5 Total % Diff Year End ~ 26 -10% 44 29

Detection Rate 67.8% of crime was detected against a target of 70%. target result.

A further 2 detections would have secured an on-

Source of information:Tayside Police Management Information System

ROBBERY Dundee

2010-11 UCL (Av. +2SD) 3 Year Average

Robbery Recorded Crime 35

Policing Dundee Crime: The low November result of 3 was followed by a similar result in December (4) bringing the total at the end of December to 51, 26% lower than at the end of December 2010 (69).

2011-12 LCL (Av. -2SD)

30 25

Detection Rate: 58.8% of crime was detected against a target of 62%. A further 2 detections would have secured an on-target result.

20 15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Policing Angus

Crime: Very small numbers of crimes recorded in Angus

2010-11 UCL (Av. +2SD) 3 Year Average

Robbery Recorded Crime 6

Eastern division make the chart look more alarming than it actually is. However, 5 crimes were recorded in the month of December - exactly the same number recorded between April and the end of November. The 5 crimes recorded in December occurred on different days and do not appear to be linked in any way.

2011-12 LCL (Av. -2SD)

5 4 3

Detection Rate: Only 2 of the crimes recorded in December were detected which reduced the cumulative detection rate from 100% at the end of November to 60% by the end of December against a target of 85%. Small numbers of crimes (and detections) lead to large fluctuations in results in this area. 3 detections more would have secured an on target result.

2 1 0 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

Robbery Recorded Crime 12

Feb

Mar

2011-12 LCL (Av. -2SD)

Policing Perth & Kinross

Crime: Crime continued to fall in December when just 1 crime was recorded. The low results in recent months influenced the trendline which, at the end of December, was on a definite downward trajectory.

10 8 6

The three year average and last yearâ&#x20AC;&#x2122;s result would suggest that the numbers may climb in January, February and March.

4 2

Detection Rate: 88.5% of crimes were detected

0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

against a target of 80.0%

Mar

Source of information:Tayside Police Management Information System

VANDALISM Policing Tayside Tayside

2010-11 UCL (Av. +2SD) 3 Year Average

Vandalism 700

2011-12 LCL (Av. -2SD) Forecast

This category includes acts of Vandalism and Malicious Mischief.

The chart to the left shows that results during the first nine months of this year have been well below those recorded last year and in other previous years. All divisions have strived to curb acts of vandalism and the success of those efforts is reflected in the results.

600 500 400 300 200 100 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Table of crimes by month Force Apr May Jun Jul 2011-12 435 413 290 355 2010-11 424 468 510 421

Aug 382 507

Sep 344 446

Oct 366 565

Nov 318 412

Dec 279 351

Central Apr 2011-12 239 2010-11 209

May 219 237

Jun 133 292

Jul 177 233

Aug 177 282

Sep 162 230

Oct 187 338

Nov 155 226

Dec 118 225

Eastern Apr 2011-12 96 2010-11 120

May 109 107

Jun 71 124

Jul 104 91

Aug 120 110

Sep 84 107

Oct 95 137

Nov 87 91

Dec 101 75

Western Apr 2011-12 100 2010-11 95

May 85 124

Jun 86 94

Jul 74 97

Aug 85 115

Sep 98 109

Oct 84 90

Nov 76 95

Dec 60 51

At the end of December recorded crime for vandalism in Tayside (3182) was 22% lower than at the same time last year (4104) resulting in â&#x20AC;&#x2122;on targetâ&#x20AC;&#x2122; results for Tayside and the three divisions.

Jan

Feb

Mar

444

472

418

Jan

Feb

Mar

245

262

228

Jan

Feb

Mar

106

120

Jan

Feb

Mar

Total % Diff Year End ~ 3182 -22% 5442 4104 Total % Diff Year End ~ 1567 -31% 3010 2272 Total % Diff Year End ~ 867 -10% 1281 962 Total % Diff Year End ~ 748 -14% 1151 870

Detection Rate 30.8% of all crimes of vandalism had been detected at the end of December against a target figure of 32.0%. A further 39 detections would have been required to secure an on-target result.

Source of information:Tayside Police Management Information System

VANDALISM Dundee

2010-11 UCL (Av. +2SD) 3 Year Average

Vandalism 400

Policing Dundee Crime: A further reduction in crime recorded in December brought the April to December result to 1567, 31% below the 2272 recorded at the end of December 2010.

2011-12 LCL (Av. -2SD) Forecast

350 300 250

Detection Rate: 29.0% of crime was detected against the target of 27.5%.

200 150 100 50 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Policing Angus

Crime: The monthly totals this year between April Angus

2010-11 UCL (Av. +2SD) 3 Year Average

Vandalism 250

and December fluctuated between 71 and 120. The December result of 101 was 26 crimes higher than the 75 recorded in December last year but was only just above the three year average and, therefore, not exceptional. The forecast figures indicate that crime may fall again in January before rising towards the end of the fiscal year.

2011-12 LCL (Av. -2SD) Forecast

200

150

Detection Rate: 30.7% of crime was detected, 6.3 percentage points below target. A further 55 detections would have been required to achieve the target figure of 37%.

100

0 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

Vandalism 180

Feb

Mar

Policing Perth & Kinross Crime: 60 crimes were recorded in December, just one above the 59 forecast. The graph to the left does show that in recent months crime has fallen steadily. Whilst the December totals for 2010 and 2011 were similar, in January 2011 crime escalated to 93. The forecast figure indicates there may be a rise but perhaps not so pronounced.

2011-12 LCL (Av. -2SD) Forecast

160 140 120 100 80

Detection Rate: 34.5% of crime was detected, 1.5 percentage points below target. A further 11 detections would have secured the target figure of 36%.

60 40 20 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information:Tayside Police Management Information System

DOMESTIC HOUSEBREAKING Tayside

2010-11 UCL (Av. +2SD) 3 Year Average

Domestic Housebreaking Recorded Crime 140

2011-12 LCL (Av. -2SD) Forecast

120 100 80

Policing Tayside â&#x20AC;&#x2DC;Domestic Housebreakingâ&#x20AC;&#x2122; includes those crimes pertaining to residential dwellings. Included are: - Theft by Housebreaking - Housebreaking with intent to Steal - Attempted Housebreaking with intent to enter and steal.

The chart to the left shows that the rise in housebreaking across Tayside reached 79 40 in October (breaching the upper control limit for the first time this year). In contrast, 20 crime fell sharply in November to below the lower control limit. The number of crimes 0 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar recorded in December 2010 (51), the figure forecast for December 2011 (48) and the actual figure recorded (50) were all extremely close. Historical data on which the forecasts are based suggests that there could be a further increase in crime recorded in January. 60

Table of crimes by month Force 2011-12 2010-11

Apr 46 80

May 39 78

Jun 63 96

Jul 60 81

Aug 58 101

Sep 62 69

Oct 77 69

Nov 39 61

Dec 50 51

Jan

Feb

Mar

Central 2011-12 2010-11

Apr 32 57

May 22 56

Jun 36 71

Jul 36 60

Aug 40 72

Sep 33 44

Oct 43 53

Nov 17 38

Dec 38 37

Jan

Feb

Mar

Eastern 2011-12 2010-11

Apr 9 8

May 9 10

Jun 7 16

Jul 5 7

Aug 10 10

Sep 12 8

Oct 11 8

Nov 6 11

Dec 5 4

Jan

Feb

Mar

Western 2011-12 2010-11

Apr 5 15

May 8 12

Jun 20 9

Jul 19 14

Aug 8 19

Sep 17 17

Oct 23 8

Nov 16 12

Dec 7 10

Jan

Feb

Mar

Total % Diff Year End ~ 494 -28% 874 686 Total % Diff Year End ~ 297 -39% 613 488 Total % Diff Year End ~ 74 -10% 97 82 Total % Diff Year End ~ 123 6% 164 116

Detection Rate 36.0% of crime had been detected against the target of 30%. This was a 6.1 percentage point improvement on the 29.9% detection rate recorded at the same time last year.

Source of information:Tayside Police Management Information System

DOMESTIC HOUSEBREAKING Dundee

2010-11 UCL (Av. +2SD) 3 Year Average

Domestic Housebreaking Recorded Crime 90

Policing Dundee Crime: The graph to the left illustrates the sharp drop in the number of crimes recorded in November. At the end of December the 297 crimes recorded represented a 39% decrease when compared to the figure last year (488).

2011-12 LCL (Av. -2SD) Forecast

80 70 60 50

Detection Rate: 34.0% of crime was detected against the target of 26.0%.

40 30 20 10 0 Apr

May

Jun

Jul

Aug

Sep

Angus

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

Domestic Housebreaking Recorded Crime 30

Feb

Mar

Policing Angus

2011-12 LCL (Av. -2SD) Forecast

Crime: The level of crime recorded fell in November and December, to below the projected figures and returned to similar levels of June and July. At the end of December the 74 crimes recorded represented a 10% reduction on the 82 recorded at the same time last year. However, this was still 7 crimes in excess of the target.

25 20 15 10

Detection Rate: 39.2% of crime was detected against the target of 40.0%. Tantalisingly, one more detection would have achieved target.

5 0 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

Domestic Housebreaking Recorded Crime

Feb

Mar

2011-12 LCL (Av. -2SD) Forecast

Policing Perth & Kinross Crime: 7 crimes were recorded in December, the second lowest monthly total to date this year. The forecast indicates that the levels of crime may rise in January before falling to around the three year average in March.

30 25 20 15 10

Detection Rate: 39.0% of crime was detected against the target of 40.0%. Again, a further one detection would have secured an on-target result.

5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information:Tayside Police Management Information System

ROAD CASUALTIES 2011 saw the start of the Scottish Governmentâ&#x20AC;&#x2122;s Road Safety Framework which will run until 2020. The improvements set under the Framework are:

The graph below shows serious injuries by month.

Tayside People Seriously Injured

30% reduction in people* killed 43% reduction in people seriously injured 35% reduction in children killed 50% reduction in children seriously injured 10% reduction in people slightly injured

2010-11

2011-12

3 Year Average

30 25 20

(* people includes children).

All percentage reductions are against a baseline of the 5 year average of years 2004-2008 inclusive.

10 5 0

Number of People killed Between April and December 2011, 16 people were killed on the roads of Tayside, 36% fewer than the 25 killed during the same period last year.

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Slight Injuries 567 people received slight injuries as a result of a road collision by the end of December 2011, compared to 553 at the same time last year.

The graph below illustrates that October 2010 recorded the highest result of the year when 6 people lost their lives because of a collision. The highest result to date was November with 4 fatalities.

The graph below illustrates the number of slight casualties by month.

Tayside People Killed

2010-11

2011-12

Tayside Slight Injuries

3 Year Average

2010-11

2011-12

3 Year Average

80 70

50 40

10 0

0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Apr

Mar

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Number of People seriously injured 154 people were seriously injured by the end of December this year, in contrast to 141 the previous year. It remains to be seen whether the remaining winter months will see an increase in casualties. Included in the 154 people seriously injured were 19 children. This figure was also lower than at the same time last year when 18 children had been seriously injured. Source of information:Roads Policing Unit

ROAD CASUALTIES Collisions There were 560 injury collisions recorded on the roads of Tayside between April and the end of December 2011â&#x20AC;&#x201C; exactly the same number as at the end of December 2010. The graph below allows for month-on-month comparison between the two years.

Tayside Collisions

2010-11

2011-12

3 Year Average

350 300 250 200 150 100 50 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Collisions involving a Police Vehicle Between April and the end of December 2011 there were 55 collisions throughout Tayside involving a Police vehicle.

Source of information:Roads Policing Unit

ROAD SAFETY Background Delivery of Road Safety in the Tayside area is undertaken by two Road Safety Officers, based in Angus and Perth & Kinross, and the Road Safety Coordinator.

session looking at all the supporting websites which are developed and maintained by Road Safety Scotland. Evaluation of this initiative is almost complete and the indication is showing that the training is worthwhile and appreciated.

The remit for Road Safety staff is wide reaching and encompasses a variety of themes as prescribed in the Scottish Government Road Safety Framework to 2020 where specific casualty reduction targets for Scotland are laid out.

The P6/7 initiative SafeTaysiders, the annual safety event co-ordinated by Tayside Police, took place in Angus and Perth & Kinross during May. This handson event allowed pupils to learn how to deal with a variety of scenarios which could potentially be dangerous.

Road Safety Staff deliver Road Safety Education using national and local resources to communities across Tayside and far from dealing solely with educational establishments also undertake work with a variety of community groups, ethnic minority groups, seasonal workers and others who request assistance.

In the Road Safety set the pupils were offered the opportunity to use the brake reaction tester and “drive” whilst being distracted. This allowed the Road Safety Officer to lead the group in discussing stopping distances, in-car and bus safety as well as the danger of distracting drivers etc.

The Road Safety Co-ordinator ensures that appropriate support is given to relevant local and national campaigns and initiatives. Working with partners allows Road Safety Staff to disseminate pertinent Road Safety information to specific groups and there are very good long–term working relationships with NHS Tayside, Tayside Fire and Rescue and the constituent Local Authorities Social Work, Education and Roads and Transport departments. In June “Driving Ambition” took place in Perth & Kinross. This is a local initiative which gives S5 pupils the opportunity to investigate driving from various angles. Developed and organised by the Western Road Safety Officer, this partnership event took place in all Local Authority Secondary schools within Perth & Kinross and in 2011 two of the four “private” schools also attended the event.

Update The following is an overview of activity since April 2011. This page will regularly feature in the Performance Report and will cover events and activities in some detail. May 11TH saw the launch of the United Nations Decade of Road Safety. The Scottish and UK Government pledged to reduce the number of road traffic casualties in their own country and assist countries, particularly those developing nations where road traffic casualty numbers are extremely high, in reducing casualties through offering practical advice and assistance where possible.

Driving Ambition events also take place in Angus. These events are held throughout the year at the request of the secondary Schools. For the first time, Road Safety Staff joined Roads Policing Unit Officers across the Force to undertake child car seat checks during ‘Operation Bandit’ days. This proved extremely worthwhile as people who would not normally attend car seat checking days were being stopped and appropriate advice given. In three cases it was found that the child passengers should have been in car seats as they were under the legal height and /or age for using the seat belt without being in a car seat. Other issues in respect of transporting children also came to light.

During May and June, Road Safety Staff undertook Primary School Teacher Continuing Professional Development (CPD) training. The theme for this very popular training is local and national Road Safety resources. Teachers attended a half day session where they were shown a short Power Point presentation, detailing the resources which are free to all Primary schools. This was followed by an interactive 54

ROAD SAFETY Road Safety Staff met with Health Visitor Managers to highlight issues which had been raised during the ‘Operation Bandit’ events where members of the public claimed that the reason their child was being carried incorrectly was due to information given to them by their Health Visitor. Health Visitor managers welcomed our approach and new partnership working was instigated.

In September over 300 P6 pupils and their adult assistants underwent National Junior Road Safety Officer induction days across the Force area. Developed and organised by Road Safety Staff in each local authority area, every school in Tayside was invited to send two P6 pupils and an adult assistant to attend a half day event where they learn about the role they can play in promoting Road Safety in their school and local community. The children received resources and prizes for the competitions they will hold in schools to highlight local and national issues.

The Road Safety Co-ordinator carried out in-car safety presentations to prospective child minders attending the Dundee City Council pre-registration training. The Road Safety Co-ordinator made contact with Dundee International Women’s Centre and in-car safety presentations are planned for delivery early in the year to women from ethnic minority groups where English is not the first language.

The annual “Safe Drive Stay Alive” events took place across the Force during November. Organised by Tayside Fire and Rescue, Road Safety Staff and Road Policing Officers played a pivotal part in imparting the pertinent information which the S5 pupils received at the events.

Road Safety Staff undertook a second round of General Road Safety Awareness Days, this time in Arbroath and Perth City. These events were as interactive as possible using various road safety resources to illustrate drink/ drug driving, stopping distances, in-car safety, and safe pedestrian and cycling reminders etc.

December saw the second of the 2011 bi-annual Tayside Road Safety Forum meetings. Chaired by the Road Safety Co-ordinator and attended by head of Road Policing, with representatives from constituent Local Authority Roads, Transport and Infrastructure departments, NHS Tayside, Tayside Fire and Rescue, Tayside Safety Camera Partnership and TACTRAN, the remit of the group states:

Angus Parking Initiative: The Road Safety Officer based in Angus brought together the Road Policing Inspector, Angus Council Roads and Transport and Education Department representatives to investigate ways of relieving parking issues outside Angus Schools. A pilot was undertaken at Arbroath primary schools which followed agreed principles and was completed from August to October 2011.

‘The Tayside Road Safety Forum is designed to offer the opportunity to all parties in Tayside who have an interest in road safety and casualty reduction to meet, share and discuss road safety topics of mutual interest.’

With buy-in from the primary school, members of the public who dropped off or collected children, but parked inconsiderately or dangerously, had their vehicle registration details noted over a two week period. These details were faxed to the Roads Policing Unit and owners whose vehicles appeared twice or more on the list were sent letters detailing the issues that their inconsiderate or dangerous parking was contributing to or causing. Over an identified four week period, more than 70 letters were sent out.

Forum members are encouraged to link specific topics to constituent Community Planning Partnerships single outcome agreements where possible, with particular emphasis on the road safety element of the aforementioned plans or agreements. The Forum will consider the ongoing development of pertinent local and regional initiatives and campaigns to be considered for best practice and potential suitability for consideration of use across neighbouring local authority areas.

Once evaluation of the scheme has been completed, a decision will be taken by the original partners with a view to widening the scheme to other towns in Angus. Source of information:Road Safety Co-ordinator, Roads Policing Unit

ROAD SAFETY The Association of Chief Police Officers of Scotland (ACPOS) National Campaigns and Days of Action

•

This year Tayside Police recorded all returns in respect of the campaign via an electronic returns form. This simplifies and speeds up the process. It has been agreed that this type of approach has increased pro-activity and will be used in future campaigns.

December 2011 to January 2012 — The Festive Campaign Between the 5th December 2011 and 3rd January 2012 Tayside Police, along with all the other Scottish Forces, took part in the ACPOS annual festive drink/drug driving campaign.

Source of information:Roads Policing Unit

During the course of the campaign, 43 people were arrested for drink and drug driving offences. The start of the campaign saw an extension to the provisions of the Vehicle Forfeiture Initiative. This meant that, in addition to the existing provisions, drivers who were found to be more than three times the limit for alcohol or who refused any part of the station procedure to test for alcohol or drugs were liable to have their vehicle seized and ultimately forfeited. During the campaign 3 vehicles were seized by virtue of a warrant and a further 2 have been forfeited.

Whilst the main focus of the campaign was on drink and drug driving, other offences which impact on road safety—such as speeding, misuse of mobile telephones and seat belt offences— continued to be targeted. During the campaign : •

248 people were charged with seat belt offences (last year the figure was 132).

•

168 people were charged with mobile telephone offences (last year 122).

577 people were charged with speeding offences (last year 400).

STANDARDS OF SERVICE The following paragraphs provide an overview of consultation activity being undertaken across the force and summarises the results for both the Service Satisfaction and Public Perception surveys for the period April to December 2011. Results from Service Satisfaction surveys are used to monitor the extent to which Tayside Police is achieving its published standards of service. The information detailed below includes the indicators, targets and results to date with additional relevant results interspersed. Comparative figures for the commensurate period in 2010, where available, are included in parenthesis or commented on in the narrative. First Contact: The majority of respondents, 85.0% perceived that their contact with the force was to report a crime, 67.2%, or disturbance, 17.8%. When analysed by crime type it was found that 27.6% of contact related to Group 3 crimes (crimes of dishonesty), 18.3% to Group 4 (crimes of vandalism, fire-raising etc), 2.8% to Group 6 (miscellaneous offences), 0.1% for Group 7 (offences relating to motor vehicles) and finally 51.2% to incidents recorded on the force command and control system. Telephone was the preferred method of contact for service users with 11.4% (8.8%) dialling 999 and 68.8% (70.7%) the non-emergency number. Satisfaction with the time taken to answer the 999 call was 96.1%, an improvement of 0.8 percentage points compared to the 95.3% recorded for the same period in 2010. Similarly, satisfaction with the response to the non-emergency number rose 1.6 percentage points from 91.3% to 92.9%. Very high satisfaction ratings were attributed to the courteous and attentive manner of the person dealing with the enquiry at first contact rising from 98.0% in 2010 to 98.5% in 2011. In addition, knowledge about how to deal with the enquiry and an explanation of what would be done as a result of the enquiry both achieved very high satisfaction ratings, improving 2.5 and 2.8 percentage points and finalising at 95.8% and 92.4% respectively. The percentage of respondents who were provided with the name of the person dealing with their enquiry rose 3.2 percentage points between 2010 and 2011 from 81.8% to 85.0% and exceeded the force target set at 80.0% by some margin. The following chart demonstrates how this indicator has performed against target during the past nine months. The previous yearâ&#x20AC;&#x2122;s results have also been included in the chart for comparison purposes. % of respondents provided w ith nam e of person dealing w ith their enquiry

2011

2010

Target 2011 (80.0%)

90.0 Percentage (% )

84.7 85.0

81.7

83.2

84.1

84.9

84.7

85.0

82.9

Jul-11

Aug-11

Sep-11

Oct-11

Nov-11

Dec-11

80.0 75.0 70.0 May-11

Jun-11

As can be seen from the chart, the force has performed well above target throughout the year, as was the case in 2010, but as the target was based on the three year average (with results lower in 2008 and 2009), it is anticipated that any target set for 2012/13 may prove more challenging.

In relation to satisfaction with the way in which respondents were treated at first contact, 93.2% confirmed that they were either ‘satisfied’ or ‘very satisfied’ with this treatment. This represents an improvement of 2.8 percentage points compared to the 90.4% who provided the same response in the commensurate period in 2010. Overall satisfaction at first contact evidenced a significant 3.1 percentage point improvement compared to the same period the previous year rising from 90.8% to 93.9% and exceeded the 2011/12 target by 2.4 percentage points. The following chart, which maps how the force has performed against target for this question over the past nine months, clearly shows a positive upward trajectory throughout the year finalising at 93.9%. % of respondents satisfied with first contact 2011

2010

Target 2011 (91.5%)

Percentage (%)

100.0 95.0

92.1

92.6

Jun-11

Jul-11

93.7

93.4

94.0

93.9

Aug-11

Sep-11

Oct-11

Nov-11

Dec-11

90.4 90.0 85.0 80.0 May-11

Officer Contact: 77.5% (74.4%) of contact made resulted in a visit from an officer. The majority of visits related to incidents rather than crimes, 42.7%, followed by crimes of dishonesty (Group 3), 33.1%. Of those respondents who received a visit, 97.4% (98.2%) deemed the attending officer courteous and attentive and 94.8% (95.7%) knowledgeable about how to deal with the enquiry. The personal appearance of officers also returned a very high satisfaction rating with 96.8% of service users ‘satisfied’ or ‘very satisfied’ that the attending officer presented a smart and professional image. This represents a minimal 0.7 percentage point improvement when compared to the results for the same period the previous year. Over two thirds of respondents, 68.5% (67.2%) confirmed that they received details of how to contact the officer should they have any further queries. Treatment by the attending officer and overall satisfaction with the officer both reported very high satisfaction levels at 93.0% and 92.6% respectively. Both of these figures, however, did represent a minimal downturn in satisfaction from the 94.2% and 93.3% reported in 2010.

Response and Ongoing Enquiries: The percentage of service users who received an update on the progress of their enquiry achieved a 0.5 percentage point improvement compared to the results the previous year rising to 60.6%. The following chart illustrates how this indicator has performed against target during the past nine months accompanied by the equivalent results in 2010. % of service users w ho received an update

2011

2010

Target 2011 (65.0%)

80.0

Percentage (%)

75.0 70.0 65.0 60.0

61.3 56.8

57.7

May-11

Jun-11

Jul-11

59.9

60.0

60.7

60.6

Sep-11

Oct-11

Nov-11

Dec-11

55.0 50.0 Aug-11

Whilst an upward trend can be seen in the chart, there is still some way to go before the target set at 65.0% is achieved. 90.3% (86.7%) of service users who received an update confirmed that they were satisfied with the update they received, albeit some respondents did complain that they had to request an update when nothing was forthcoming. Of those who did not receive an update, 60.9% (58.0%) felt that they should have been updated regarding the outcome of the enquiry/incident they reported – the majority of which related to incidents recorded on the force command and control system. Community Policing: A ‘community policing’ section has been included in the Service Satisfaction survey since the beginning of October and the following paragraphs summarise the findings. Caution should be exercised when interpreting the results at this stage due to the small sample size (n=261). These questions have also been replicated in the Public Perception survey with the results reported later in this section of the document. •

• •

•

51.8% of service users thought that the current level of police patrols in their neighbourhood was ‘about right’ for their community needs. Conversely, 47.7% felt it was ‘too little’ and a minimal 0.5% that it was ‘too much’. The majority of respondents, 76.0%, felt reassured when they witnessed an officer on patrol in their neighbourhood. Over half of the respondents confirmed that they knew nothing about the community officers who looked after their neighbourhood, 57.9%, whilst a further 19.7%, although unable to identify their local officer by sight or name, knew how to contact them should the need arise. 22.4% of residents were able to recognise their community officer either by name, sight or both. 66.3% of service users agreed that officers understood the issues that mattered in their neighbourhoods and 59.8% felt that officers were dealing with such matters. Overall, 66.5% of respondents had confidence in the police in their neighbourhood. Taking everything into account, 68.5% of service users thought that community officers were doing a ‘good’ or ‘very good’ job in their area.

Satisfaction Overall: Overall satisfaction for the customer experience with the service provided by Tayside Police failed to achieve the target of 85.0% but returned an improvement of 0.7 percentage points compared to the same period the previous year rising from 82.1% to 82.8%. Further analysis also highlighted a significant difference in opinion in terms of satisfaction with overall service with those reporting a crime more likely to be satisfied with the service they received (89.6%) than those who contacted the police for reasons other than to report a crime/ disturbance (78.2%). The following chart highlights how the force has performed towards achieving target during the past nine months. Results for 2010 are also included in the chart for comparison purposes. % of respondents satisfied with overall service 2011

2010

Target 2011 (85.0%)

Percentage (%)

90.0 85.0 79.3

80.4

81.2

Jun-11

Jul-11

82.7

83.2

83.5

Aug-11

Sep-11

Oct-11

Nov-11

82.8

80.0 75.0 70.0 May-11

Dec-11

It is clear from the chart that satisfaction levels continue on a positive upward trajectory albeit there is still some way to go before the target of 85.0% is met. Some of the comments made by respondents as to the reasons for their ‘satisfaction’ or ‘dissatisfaction’ with overall service include: Positive comments— “Impressed at the quick response and how efficiently the incident was dealt with.” “Very good level of contact in person and via phone calls.” “Officer was very helpful and understanding. There has been a marked improvement since his intervention.” Negative comments - “Lack of communication between officers.” “Nothing seems to have been done.” “Would have liked the person punished.”

PUBLIC PERCEPTION Results from the Public Perception survey provide an insight into the types of crimes/offences and antisocial behaviour that cause the public concern in their neighbourhoods and also their expectations of Tayside Police in relation to its service delivery. 2700 questionnaires were distributed by post to members of the public between April and December 2011. To date 824 completed forms have been returned for analysis thus yielding a response rate of 30.5% (30.1%). The following paragraphs provide results for the period April to December 2011 with comparisons made with the same period the previous year either indicated in parenthesis or commented upon in the narrative. Neighbourhood as a safe place to live: The majority of respondents, 91.3%, perceived their neighbourhood to be a safe place to live. This indicates a minimal improvement of 0.8 percentage points compared to the previous year when 90.5% of respondents were of the same opinion. Perception about the level of crime in neighbourhood: Respondents were asked to what extent they thought that levels of crime had increased or decreased in their neighbourhood over the past year. Seven out of ten respondents, 72.0% (71.4%) felt that crime levels had remained the same or decreased in the past year with the remaining 28.0% (28.6%) of the opinion that crime had increased. It is important to note that for this question, 27.4% of all respondents answered ‘don’t know’ and these have been removed from the results for this question. Main issue of concern in neighbourhood: Antisocial behaviour

22.1 21.3

Dangerous/careless driving

21.0 22.3 13.4 14.8

Drug dealing or drug abuse

12.6

Other*

11.9 10.6

Housebreaking Vandalism/graffiti

7.0

Motor vehicle crime Robbery

Dec-11 Dec-10

8.9

8.2 7.7

Alcohol related crime Assault

15.0

1.2 0.8 0.7 0.5 0.0 0.0

* Other includes issues such as dog fouling, litter and fly tipping

As can be seen from the above chart, the three main issues of concern to residents in their neighbourhood, without being prompted, were ‘antisocial behaviour (including youths causing annaoyance)’, 22.1%, ‘dangerous/careless driving’, 21.0%, and ‘drug dealing or drug abuse’, 13.4%. These results reflect the same primary concerns as residents in the previous year with only the top two issues changing position.

Some comments from respondents about why these issues caused them concern are included below: ‘Antisocial behaviour’ -

“Intimidation by youths.” “Neighbours making noise late at night.”

‘Dangerous/careless driving’ -

“Risk to public by speeding.” “Cars speeding along main roads especially near schools.”

‘Drug dealing or drug abuse’ -

“Impact that drugs have on neighbourhood.” “Drug paraphernalia left lying around.”

Prevalence of crime/offences in neighbourhood: Respondents were asked to report up to three crimes/offences they perceived to be most prevalent in their neighbourhoods. The responses have been analysed as a multiple choice question and will therefore not total 100%. The top three issues thought to be most common in neighbourhoods were: ‘Antisocial behaviour’ – 44.6% ‘Vandalism/graffiti’ – 36.9% ‘Dangerous/careless driving’ – 33.4% Interestingly, 13.5% (12.2%) of respondents stated that there was ‘no crime’ in their neighbourhood. The following chart illustrates the full results for this question. 44.6 44.8

Antisocial behaviour 36.9 37.1

Vandalism/graffiti 33.4

Dangerous/careless driving Drug dealing or drug abuse

24.0 24.1

Alcohol related crime 16.9 18.6

Housebreaking

Dec-11 Dec-10

13.5 12.2

No crime Motor vehicle crime

10.2

13.3

9.0 7.6

Robbery

5.8 5.1

Assault Other

38.3

25.8 26.6

2.0 2.3

Concerns at becoming a victim of crime in neighbourhood: A 1.4 percentage point increase was noted in respect of respondents being concerned at becoming a victim of crime in their area whereby 37.4% stated that they were either ‘fairly’ or ‘very concerned’ compared to 36.0% in 2010. Those respondents who recorded their concerns at becoming a victim of crime were then asked to report on the issues they feared they could become a victim of. The following chart depicts the findings:

Housebreaking

44.8 44.5

Antisocial behaviour 25.0 25.6

Dangerous/careless driving

24.7 27.4

Vandalism/graffiti

Dec-11

22.3 20.2

Robbery

Dec-10

17.9 18.2

Motor vehicle crime Assault

16.1 15.6

Drug dealing or drug abuse

14.8 16.3

Alcohol related crime

14.4 16.3

Other

50.3

42.6

0.5 0.8

The above chart indicates a similar representation of concerns as in the previous year although a steep increase is evident in the percentage of respondents who were concerned at becoming the victim of a break-in compared to the equivalent period in 2010. Feelings of safety in neighbourhood: Perhaps not unexpectedly, results for feelings of safety walking alone in the neighbourhood proved higher during the day than after dark. Results for feelings of safety walking alone in the neighbourhood during the day did, however, return a slight downturn in confidence falling to 94.8% in 2011 compared to 96.0% in 2010. Conversely, feelings of safety after dark evidenced an improvement, rising 1.6 percentage points from 61.3% to 62.9%. The chart below illustrates how this question has performed over the past nine months.

Feelings of safety during the day and after dark During the day After dark

Percentage (%)

100.0 90.0 80.0 70.0

97.2

95.8

95.1

95.0

94.8

95.3

95.1

94.8

62.1

62.4

63.8

64.5

63.3

63.4

64.0

62.9

May-11

Jun-11

Jul-11

Aug-11

Sep-11

Oct-11

Nov-11

Dec-11

60.0 50.0 40.0 30.0 20.0 10.0 0.0

5.3% of respondents confirmed that a fear of crime prevented them from taking part in their everyday activities. This represents a 1.6 percentage point rise compared to the 3.7% reported for the same period in 2010. When asked to elaborate on why they felt fearful about participating in their normal activities, â&#x20AC;&#x2DC;fear of being muggedâ&#x20AC;&#x2122; was the main comment quoted.

Community policing: A ‘community policing’ section has been included in the Public Perception survey since the beginning of October and the following paragraphs summarise the findings. Caution should be exercised when interpreting the results at this stage due to the small sample size (n=273). Results for the corresponding questions in the Service Satisfaction survey have been included in parenthesis for comparison purposes. • • •

•

45.0% (51.8%) of residents thought that the current level of police patrols in their neighbourhood was ‘about right’ for their community needs. Conversely, 55.0% (47.7%) felt it was ‘too little’. 62.8% (76.0%) of respondents felt reassured when they witnessed an officer on patrol in their neighbourhood. Over three quarters of respondents confirmed that they knew nothing about the community officers who looked after their neighbourhood, 75.9% (57.9%), whilst a further 12.8% (19.7%), although not able to identify their local officer by sight or name, knew how to contact them should the need arise. 11.3% (22.4%) of residents were able to recognise their community officer either by name, sight or both. 52.1% (66.3%) of respondents agreed that officers understood the issues that mattered in their neighbourhoods and 46.9% (59.8%) felt that officers were dealing with such matters. Overall, almost two thirds of residents had confidence in the police in their neighbourhood, 60.3% (66.5%). Taking everything into account, 57.2% (68.5%) of residents thought that community officers were doing a ‘good’ or ‘very good’ job in their area.

It can be seen from the above information that service users (Service Satisfaction survey) appear to have a greater awareness, than members of the general public (Public Perception survey), of the community officers who look after their neighbourhood and also an increased confidence in the officers’ abilities to deal with the issues that matter to them in their communities. Respondents were invited to comment on the ways they preferred to be kept informed about actions being taken by community officers in their neighbourhood and the chart below illustrates the findings. 58.4 60.8

Local new spapers Information at shops

30.4

Public meetings

16.9

Public Perception Service Satisfaction

19.1 18.6

Local radio 11.1 11.4

Community surgeries

9.5

Tayside Police w ebsite 3.4

19.8

7.3 7.3 8.4

Social netw orking Text messaging

26.6

20.6 17.7

Information at libraries

Other

22.9 21.8

Face to face updates

40.8

2.7

8.9

The chart above quite clearly shows that respondents from both the Public Perception and Service Satisfaction surveys overwhelmingly preferred articles in ‘local newspapers’ and ‘information at shops’ as a means of keeping them informed about community officer activity in their neighbourhoods.

SUPPORTING DELIVERY

orporate support forms an important role in ensuring that appropriate resources are in place to deliver an efficient and effective service to the public.

MEASURES 9.

CORPORATE SUPPORT

10.

PARTNERSHIP - SCOTTISH POLICE SERVICES AUTHORITY

PERSONNEL Police Staff At the end of December, 3.9% of available working days had been lost to sickness absence, an improvement of 0.7 of a percentage point on the result at the end of December 2010 (4.6%). The number of Police Staff employed has fallen since last year; at the end of December 2010 there were 624 staff and the number of days sickness absence taken was 4728 (average 7.6 days per person). At the end of December 2011 3528 days were lost but the number of staff had reduced to 545 (an average of 6.4 days per person).

SICKNESS ABSENCE Police Officers Cumulatively to the end of December 2011 sickness absence accounted for 7512 days lost. This resulted in an on-target sickness absence rate for Tayside of 3.9, a slight improvement on the December 2010 result of 4.0%. More than half the days lost (54%) were lost through 77 periods of long-term sickness absence (29 days or over), a further 28% were lost through 920 periods of short-term sickness absence (under 7 days) and the remaining 18% was accounted for by 82 periods of mediumterm absence of between 8 and 28 days. Tayside Police OFFICERS

2010-11

In terms of length of time staff were off sick, 49% of days lost was accounted for by 50 periods of long-term absence, 28% through 416 periods of short-term absence and the remaining 23% was lost through 57 periods of medium-term absence.

2011-12

Working Days Lost/Sickness Absence 1400.0 1200.0

The graph below illustrates clearly the reductions in days lost by Tayside Police Staff since the beginning of April 2011. Even allowing for the reduction in the numbers of Police Staff employed, the reductions are still considerable.

1000.0 800.0 600.0 400.0 200.0

Tayside Police STAFF Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

2010-11

2011-12

Working Days Lost/Sickness Absence 700.0

0.0 Mar

600.0 500.0

Central Division: lost 2434 days to the end of December, an average of 5.4 days per officer. This resulted in a sickness absence rate of 3.4% (within the 4% target) compared to 3.8% recorded at the same time last year.

400.0 300.0 200.0 100.0

Eastern Division: lost 2253 days and the sickness absence rate was 5.5%, a result which failed to achieve the target of 4.0% despite being slightly better than the 5.6% recorded at the same time last year.

0.0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Central Division: sickness absence rose from 3.5% at the end of December 2010 to 3.8% at the end of December 2011 accounted for by 487 days lost through sickness absence â&#x20AC;&#x201C; an average of 6.4 days per member of staff. This result was within the target of 4.5%.

Western Division: recorded a sickness absence rate of 4.3%, a slight increase of 0.2 percentage points when compared to the result at the end of December 2010 (4.1%) and representative of an average of 6.8 days per officer. This result failed to achieve target (4.0%).

Eastern Division: 505 days were lost through sickness absence which produced a below tar-

PERSONNEL get (4.5%) result of 5.6% and averaged out at 9.5 days per member of staff Western Division: only 2.7% of available working days were lost through sickness absence; 270 days were lost, an average of 4.4 per member of staff.

MODIFIED DUTIES AND TIME OFF IN LIEU Modified Duties Modified duties are defined as temporary short term rehabilitation duties or working conditions approved to assist an individualâ&#x20AC;&#x2122;s return to the full extent of their duties following illness or injury by permitting return to work of a less demanding capacity. There were 77 officers on modified duties as at 6 January 2012. This accounted for 6% of overall police officer strength. Of the 77 modified duty officers, 19 were on modified protected duties (for example, pregnancy related). Time Off In Lieu (TOIL) In line with Police Regulations, officers are compensated in respect of time spent on duty after normal tour ends or where they have been recalled to duty etc. These additional hours can be taken as payment or accrued as time off in lieu of payment. A record is kept of the number of TOIL hours accrued by officers. As at 6 January 2012, 40,116 TOIL hours had been accrued by police officers, 11,545 in Central Division, 9,658 in Eastern Division, 10,629 in Western Division and the remaining 8,284 in other areas of the force.

Source of Information: Sickness Absence and Turnover Rates: Corporate Resources and Training Department,

STAFF DEVELOPMENT Staff Development The Staff Development Unit at Tayside Police consists of a team of training professionals, Police Officers, Administration Support, Special Constable Co-ordinator and a Staff Support Adviser. They work together with colleagues from across the force, as well as the Scottish Police College, to ensure that the officers and staff of Tayside Police have the skills and knowledge to deliver a high quality service to our local communities.

Training Course Utilisation Rate Between April and the end of December 2011, the Staff Development Unit offered a total of 1202 courses to officers and staff of Tayside Police.

MONTHLY TRAINING COURSE UTILISATION 2011/12 Courses Held

Utilisation Rate

250

There was a total of 8992 student places available on these courses and 8020 students were able to take advantage of these opportunities, producing a cumulative utilisation rate of 89% Month alone utilisation rates ranged from 82.8% in October to 92.5% in November.

94.0% 91.4%

91.7%

92.5%

92.0%

91.2%

200

89.1% 87.0%

90.0% 88.7%

88.0%

87.5%

150

86.0% 84.0%

100

82.8%

82.0% 80.0%

78.0%

The graph to the right illustrates the monthly courses held and the monthly utilisation rate. In total, 10,420 training days were delivered between April and the end of December.

111

170

192

104

164

135

168

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

76.0% Jan

Feb

Mar

Source of information: Staff Development Unit

Training Course Evaluation: Table of Responses To what extent do you agree with each of the following statements

Aug - Dec 2011 1716 responses

The pre-course information was â&#x20AC;Ś received in sufficient time appropriate and with necessary detail clear and easily understood

93.7% 93.9% 96.9%

The content of the course wasâ&#x20AC;Ś well structured easy to follow delivered effectively

98.4% 98.9% 98.6%

well organised the correct length sufficient for my objectives relevant to m objectives Taking everything into consideration, the course met my expectations

99.4% 93.5% 98.0% 98.0%

The course itself was

98.8%

The above table shows the results of analysis of course evaluation forms completed by officers and staff who attended training courses run by the Staff Development .

Source of information: Performance & Planning Unit

HEALTH AND SAFETY Health & Safety The Force Safety Adviser is responsible for provision of professional advice on all occupational health and safety matters to ensure the safety of all employees and public who work in or visit police buildings and to ensure in the force meets its statutory obligations. On a monthly basis the number of accidents that have occurred during the year will be published together with the causation factors. The chart below shows the volume of accidents/injuries occurring on a quarterly basis against a 3 year average.

Total accidents

Total Accidents - Tayside Police 2008 - 2011

3 yr av 2008-11

45 40

40 35

25 20

15 11

10 5 0 Q1~08

Q1~09

Q1~10

Q1~11

The table below shows the data for April to December (2008 to 2011) and includes Accidents of Police Officers and Staff, Violent incidents to Police Officers resulting in lost time and the Total number of incidents resulting in lost time. The table also details the number of days lost and those incidents reported to the Health & Safety Executive.

Health & Safety: April to December Accidents to Police Officers and Staff Violent incidents to Police Officers resulting in lost time Total number of incidents resulting in lost time Total number of days lost Incidents reported to the Health & Safety Executive

2011

2010

2009

2008

73 5 15 680 10

98 7 21 193 15

84 10 30 955 21

94 3 25 904 15

Source of information: Corporate Resources Dept.

HEALTH AND SAFETY The following table provides the reason for accident/injury between April and December 2011 and for the commensurate months the previous year. Exposure to violence was the main cause (45%). Assaults accounted for 17% of the total and 16% of injuries were sustained during arrests.

2011-12 Number Causation factors: April to December Road Traffic collisions Manual handling Slips, trips, falls Training ~ in house and at the Scottish Police College Exposure to violence Assaults Injuries caused by sharp objects Injuries during arrests Others Total

9 2 19 4 158 59 5 57 36 349

% of Total

3% 1% 5% 1% 45% 17% 1% 16% 10%

2010-11 Number

5 5 28 9 177 84 11 68 45 432

% of Total

1% 1% 6% 2% 41% 19% 3% 16% 10%

There has been a reduction in almost every area, with the exception of days lost, in comparison with April to December last year. The number of lost time accidents and incidents reported to the Health & Safety Executive are on course to be the best ever recorded. Individual classifications of incident type could also produce best ever figures, notably exposure to violence and injured during arrest. Two long term injuries and a broken ankle have contributed to the increase in the number of days lost from last year.

APPENDIX A: TAYSIDE POLICE PERFORMANCE FRAME-

This document is available on the force intranet and web site. It can be viewed there in large print by increasing the magnification on screen.

You can listen to this document as a PDF file by clicking on the ‘View’, menu, selecting ‘Read out aloud’ and ensuring your volume control is turned up.

Ongoing improvement depends on feedback from contributors and users and we would welcome your views. If you require further information about this report please use the contact below.

WHO TO CONTACT Performance and Planning Unit 0300 111 2222 or email performanceandplanning@tayside.pnn.police.uk Twitter: @statspolice