February 2012 - Performance Report

Page 1

TAY S I D E P O L I C E

Contents

Introduction

2 Information

T

the objectives set in Tay-

side Policing Plan 2011-2014.

4 Introduction and guidance 6 Summary of Results

The objectives are focused upon

10 Policing Tayside Scorecard

delivering a quality service to

13 Policing Dundee, Angus, Perth & Kinross

local communities.

38 Public Protection 44 Crime 54 Road Safety

Results are presented under the

57 Supporting Delivery

governance structure of Tayside

65 Tayside Police Performance Framework

Police Performance Framework .

The purpose of the report is to provide the public and

FEBRUARY 2012

3 Background: Delivering Local Policing

his report is aligned with

COMMUNITY PRIORITIES

other stakeholders with performance results covering a broad range of policing ac-

VISION AND VALUES

tivity, in accordance with the principles of demonstrating Best Value, thereby STANDARDS

ensuring greater transpar-

OF SERVICE

ency and accountability.

REVIEW

MANAGE

ENGAGE

RESULTS

RESOURCES

AND LISTEN


Information This report is in the process of development and will ultimately reflect all the performance indicators contained in Tayside Police Performance Framework (Appendix A).

2


BACKGROUND DELIVERING LOCAL POLICING Building public confidence and trust is how Tayside Police aims to improve satisfaction with the quality of service provided to its communities. This is achieved through the effective delivery of policing services which meet the needs of local communities. It is about ease of access to services, giving the public a voice in order to influence how the force responds to issues that matter to them, delivering appropriate and robust interventions, working with partners, providing feedback to the public and keeping them informed of progress and improvement. The force uses performance indicators to gather information about performance, quality of service and public perception. These are illustrated below. Those marked with a tick also contribute to the following: The Scottish Policing Performance Framework ‘Scotland Performs’ - the National Government Framework (Single Outcome Agreements) The Force Control Strategy

INDICATORS SERIOUS AND ORGANISED CRIME

3.

COUNTER TERRORISM

4.

FIREARMS

5.

ANTISOCIAL BEHAVIOUR

6.

CRIME

7.

ROAD POLICING/SAFETY

8.

SERVICE RESPONSE

1.

PUBLIC PROTECTION

2.

SUPPORTING DELIVERY

C

orporate support forms an important role in ensuring that appropriate resources are in place to deliver an efficient and effective service to the public.

The challenging economic climate means that robust monitoring and reporting processes are instrumental in ensuring that the force is on track to deliver its objectives within the resources available. At the same time, the Scottish Government has set stretching environmental and energy reduction targets for Scotland. As a major employer in Tayside, Tayside Police is committed to demonstrating its contribution to this aim.

MEASURES 9.

CORPORATE SUPPORT

10.

PARTNERSHIP - SCOTTISH POLICE SERVICES AUTHORITY

3


INTRODUCTION

T

HE PERFORMANCE INDICATORS within Tayside Police Performance Framework are derived from detailed policing plans and business plans prepared for 2011, outlining what the operational divisions and supporting departments intend to deliver in support of the priorities set out in Tayside Policing Plan 2011-2014. These form the basis for this performance report. The community priorities of ‘Public Safety’ and ‘Public Reassurance’ underpin the force policing plan for the next three years. The indicators under ‘Public Safety’ and ‘Public Reassurance’ arise from the force control strategy and divisional plans. The areas that have been identified as a potential threat to Tayside communities include antisocial behaviour, public protection, serious and organised crime, terrorism, roads policing/safety and firearms. The extent to which alcohol and drugs are a key influencing factor is built into analysis of results.

Analysis of data and context with respect to the performance indicators, combined with the output from public consultation, provides an indication of the extent to which the force is succeeding in contributing to improved community outcomes.

KEY PERFORMANCE INDICATORS •

• •

Customer Satisfaction: First Contact: overall satisfaction rating Customer Satisfaction: First Contact: provided with name of call handler Customer Satisfaction: updating the public on the progress of their enquiry Customer Satisfaction: Police visibility Customer Satisfaction: overall experience of service provided

4

• • • • • • •

Crime Groups 1-4 Violent crime Robbery Vandalism Domestic Housebreaking Roads Casualties Proportion of working time lost to sickness absence

CONTEXT INDICATORS are not measures of performance per se; rather they provide additional background information in relation to the demands placed upon the force and the environment in which it operates.

WHAT THESE WILL TELL US ABOUT PERFORMANCE Tayside Police Key Performance Indicators help the force define and measure progress toward the achievement of standards of service and force objectives. Monitoring results over the longer term allows the force to see where sustained improvement is developing, or to identify challenges which require to be addressed.

CONSULTING, ENGAGING AND LISTENING Public consultation and feedback runs as a thread throughout the performance framework and provides the information that lets the force know whether it is doing things right. ‘Customers’ include our staff.

BENCHMARKS Where information is available, Tayside Police performance is shown in relation to the most recent results from other forces or partner agencies.


GUIDANCE INTERPRETATION OF RESULTS

B

aselines for improvement adopt the methodology used in previous years, incorporating the most recent three years average performance.

The following broad rules are applied to control charts to highlight causal factors other than random variations operating within the recorded data: •

For some KPIs an adjusted improvement target was agreed rather than the straight three-year average. This takes account of developing trends or patterns over the last 36 months and adjusts the target up or down accordingly. Improvement Targets are agreed annually through a process of consultation with divisional commanders and heads of departments. These are ratified through the force Performance Committee chaired by the Deputy Chief Constable.

KEY PERFORMANCE INDICATORS Results are colour-coded against the following criteria: On or above target Below target

Control charts are shown for reported crime. These are monitored on a monthly basis. The charts set 'controls' described as Upper Control Limits (UCL) and Lower Control Limits (LCL). Applying statistical formulae to historical data defines the control limits. These are currently set at 2 standard deviations from the mean (average) for the years 2008/09 to 2010/11. This means that results lying outwith these limits should be regarded as significant and would benefit from further investigation as to whether the outcome was the result of a known causal factor as opposed to random fluctuation.

• •

any point that lies outside the UCL or LCL six or more consecutive points running upwards or downwards seven or more consecutive points zigzagging above or below the mean.

PERFORMANCE REPORTING Where performance is adhering to the ‘norm’, i.e. remaining within upper and lower control limits, minimal reporting takes place. Areas of concern or exceptional performance, lying outside the upper or lower control limits, is commented upon. In addition, areas of police business not contained within the key performance indicators (such as fleet, health and safety, staff development) are reported on with a view to producing a balanced view of organisational activity. This promotes the diverse range of services that support operational policing. PUBLICATION OF PERFORMANCE RESULTS This document is published monthly on the force web-site in accordance with the statutory requirement under Section 13 of the Local Government (Scotland) Act 2003 which covers public performance reporting in relation to the publication of performance information and evidence of continuous improvement. An abbreviated ‘Performance Scorecard’ is published by the seventh working day of each month on the force web site.

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Summary of results: Apr 2011– Feb 2012 1.

recognise their community officer either by name, sight or both. • ‘Local newspapers’ were the preferred medium for respondents to be kept informed about actions being taken by officers in their communities. • 65.2% of service users agreed that officers understood the issues that mattered in their neighbourhoods and 58.9% felt that officers were dealing with such matters. Overall, 64.9% of respondents had confidence in the police in their neighbourhood. • Taking everything into account, 69.1% of service users thought that community officers were doing a ‘good’ or ‘very good’ job in their area.

STANDARDS OF SERVICE

Two out of four customer satisfaction targets were achieved for the period April to February 2012 and both in relation to first contact. Overall satisfaction at first contact evidenced a significant 3.0 percentage point improvement compared to the same period the previous year rising from 90.9% to 93.9% and exceeded the 2011/12 target by 2.4 percentage points. The proportion of respondents who were provided with the name of the person dealing with their enquiry rose 2.7 percentage points from 81.0% to 83.7%, which exceeded the target set at 80.0% for this indicator. An upward trend continued in relation to the service user receiving an update on the progress of their enquiry rising 0.7 percentage points to 61.4%, albeit this result still fell short of the target set at 65.0%.

2.

CRIME

Performance in relation to overall crime groups : • Violent crime (Group 1) - a decrease of 7.4%

Satisfaction with the overall service provided by Tayside Police failed to achieve the target of 85.0% but returned an improvement of 0.4 percentage points compared to the commensurate figure the previous year, rising from 82.2% to 82.6%.

(38 crimes) • Crimes of indecency (Group 2) - an increase

of 14.3% (53 crimes) • Crimes of dishonesty (Group 3) - a reduction

of 17% (1752 crimes) • Malicious mischief, vandalism etc (Group 4)

- a reduction of 23.8% (1277 crimes) Community Policing A new community policing section has been included in the Service Satisfaction survey since the beginning of October and the following paragraphs summarise the findings. Caution should be exercised when interpreting the results at this stage due to the sample size (n=508). It should be noted that these questions have also been replicated in the Public Perception survey with the results reported later in this document.

(Data was sourced directly from Apex crime reporting system on 1 March and may differ slightly to other published results due to some reclassification of crimes and any additional ‘no crime’ status being applied in the intervening period.)

The force achieved 9 out of 10 crime-related targets. At the end of January only 6 out of 10 had been achieved. The additional achievements were in relation to violent crime recorded and detected and the detection rate for robbery. (Page 10)

• 50.3% of service users thought that the current

level of police patrols in their neighbourhood was ‘about right’ for their community needs. Conversely, 49.0% felt it was ‘too little’ and a minimal 0.8% that it was ‘too much’. • The majority of respondents, 72.8%, felt reassured when they witnessed an officer on patrol in their neighbourhood. • Over half of the respondents confirmed that they did not know anything about the community officers who looked after their neighbourhood, 54.6%, whilst a further 22.6%, although unable to identify their local officer by sight or name, knew how to contact them should the need arise. 22.8% of residents were able to

Other improvements included a reduction in domestic housebreaking of over and vandalism. Improvements in detection rates included Groups 1-4 , robbery and domestic housebreaking . The detection rate for violent crime was marginally lower, despite achieving target. The result for vandalism had fallen from 31.8% to 30.3% and was the only area not to achieve target. A further 63 detections would have been required in order to achieve an on-target result of 32%.

6


3.

ing or drug abuse’, 13.6% (16.0%). This provides a similar representation of concerns as in the previous year with only ‘antisocial behaviour’ and ‘dangerous/careless driving’ changing position.

TELEPHONE RESPONSE

Between April 2011 and February 2012, the number of calls answered with 10 seconds failed to achieve the national target figure of 90%. However, the results in recent months have rallied and the 87.4% recorded at the end of February was the highest result recorded since March 2011. 91.2% of calls had been answered within 10 seconds at the end of February last year.

4.

In terms of prevalence of crime in local neighbourhoods, almost half of all respondents, 45.3% (44.9%) said that ‘antisocial behaviour’ was a common problem in their local area, followed by ‘vandalism/graffiti’, 36.4% (36.8%) and ‘dangerous/careless driving’, 33.5% (36.3%). This result indicates that opinions have remained the same between the two years with ‘antisocial behaviour’ deemed to the most common issue blighting communities.

SICKNESS ABSENCE

The absence rate for police officers was 3.8% at the end of February and met the target of 4.0%. The police staff result at 4.1% was an improvement on the 4.7% recorded last year and also achieved target (4.5%).

5.

37.1% (36.2%) of respondents confirmed that they were concerned at becoming a victim of crime in their area and when asked to comment on the issues which caused them concern, ‘housebreaking’, 48.7% (42.2%), followed by ‘antisocial behaviour’, 45.4% (43.3%), were the major issues of concern.

ROAD CASUALTIES

Between April and February 17 fatalities including one child were recorded, over 45% fewer than the 31 people killed during the same period last year. A further 180 people were seriously injured (163 last year), of which 21 were children.

Feelings of safety walking alone in local neighbourhoods both during the day and after dark evidenced an increase in confidence in 2011 compared to 2010 whereby 95.4% (95.3%) of the public felt safe during the day and 62.6% (60.9%) felt safe after dark.

The total number of people killed or seriously injured (197) was 3 more than last year’s result. From April 2011, the force adopted the government’s Road Safety Framework Targets to the year 2020.

6.

A fear of crime prevented 4.7% of respondents from taking part in their everyday activities. This represents an increase of 1.0 percentage point compared to the 3.7% who provided the same response in 2010.

PUBLIC PERCEPTION OF CRIME

90.8% of respondents in Tayside perceived their neighbourhood to be a safe place to live. This indicates a minimal 0.3 percentage point improvement compared to the previous year when 90.5% of respondents were of the same opinion.

Community Policing The questions in this section are replicated in the service satisfaction survey. As before, caution should be exercised when interpreting the results due to the sample size (n=443). Results for the corresponding questions in the Service Satisfaction survey have been included in parenthesis for comparison purposes.

Whilst opinions remained static between 2011 and 2010 in relation to those who felt that crime levels had remained the same during the year - 58.2%, a 0.6 percentage point improvement was recorded for those who felt that crime had decreased rising from 12.2% to 12.8% and similarly, a 0.4 percentage point reduction in those who felt that crime had increased, falling from 28.5% to 28.1%.

• 46.0% (50.3%) of residents thought that the

current level of police patrols in their neighbourhood was ‘about right’ for their community needs. Conversely, 53.7% (49.0%) felt it was ‘too little’. • 67.5% (72.8%) of respondents felt reassured when they witnessed an officer on patrol in their neighbourhood. • Almost three quarters of respondents confirmed

The main issues of concern to residents when asked unprompted was ‘antisocial behaviour’, 21.9% (20.1%), closely followed by ‘dangerous/ careless driving’, 20.5% (21.8%), and ‘drug deal-

7


that they did not know anything about the community officers who looked after their neighbourhood, 73.7% (54.6%), whilst a further 13.6% (22.6%), although not able to identify their local officer by sight or name, knew how to contact them should the need arise. 12.7% (22.8%) of residents were able to recognise their community officer either by name, sight or both. • Similar to the results for the Service Satisfaction survey, ‘local newspapers’ were deemed the preferred medium for respondents to be kept informed about actions being taken by officers in their communities. • 54.6% (65.2%) of respondents agreed that officers understood the issues that mattered in their neighbourhoods and 47.3% (58.9%) felt that officers were dealing with such matters. Overall, almost two thirds of residents had confidence in the police in their neighbourhood, 58.3% (64.9%). • Taking everything into account, 58.2% (69.1%) of residents thought that community officers were doing a ‘good’ or ‘very good’ job in their area. It can be seen from the above information that service users (Service Satisfaction survey) appear to have a greater awareness, than randomly selected members of the general public (Public Perception survey), of the community officers who look after their neighbourhood and also an increased confidence in the officers’ abilities to deal with the issues that matter to them in their communities. When asked to provide views on the force’s service delivery, first in terms of the importance of certain activities and then how well those activities were performed, the greatest disparity in opinion between importance and effectiveness related to police visibility. This suggests that ‘providing a visible presence’ is the main area of policing which the public perceive Tayside Police should improve going forward.

8


POLICING TAYSIDE KEY PERFORMANCE INDICATORS

Tayside Land Area: 2,896 square miles Population: 399,550 Police Officers: 1231 Police Staff: 505 Special Constables: 169 Data as at 30 June 2011

9


KEY PERFORMANCE RESULTS SCORECARD APRIL - FEBUARY 2012 POLICING TAYSIDE

KEY On or above target Below target

POLICING ANGUS

POLICING PERTH & KINROSS

2011-12 Result

2010-11 Result

%/pp Change

2010-11 Result

%/pp Change

91.5% 91.9% 88.5%

3.4

91.5%

92.1%

91.9%

0.2

91.5% 96.4%

92.1%

4.3

80.0% 83.7% 81.0%

2.7

80.0% 78.8% 79.7%

-0.9

80.0%

84.0%

78.6%

5.4

80.0% 87.4%

84.1%

3.3

65.0% 61.4% 60.7%

0.7

65.0% 57.2% 59.6%

-2.4

65.0%

61.0%

58.0%

3.0

65.0% 64.9%

64.3%

0.6

85.0% 82.6% 82.2%

0.4

85.0% 78.9% 83.4%

-4.5

85.0%

82.9%

82.1%

0.8

85.0% 85.2%

81.5%

3.7

355/1188 (29.9%)

299/924 (32.4%)

2011-12 Result

2011-12 Target

3.0

1129/3300 (34.2%)

2011-12 Target

%/pp Change

91.5% 93.9% 90.9%

(Response Rate)

2010-11 Result

10

Customer Experience: Overall satisfaction rating of the service provided by Tayside Police

2011-12 Result

received an update on the progress of their enquiry

2011-12 Target

Updating the Public:% of customers who

% / pp Change

the name of the person dealing with their enquiry

2010-11 Result

First Contact:% of respondents provided with

2011-12 Result

First Contact: Overall satisfaction rating for service provided at first contact

2011-12 Target

CUSTOMER SATISFACTION:

POLICING DUNDEE

475/1188 (40.0%)

CRIME Groups 1-4 recorded - Detection rate Violent Crime recorded - Detection rate Robbery recorded - Detection rate Vandalism recorded - Detection rate Domestic Housebreaking recorded - Detection rate

17950

13549 16563 -18.2%

46.5% 46.9% 45.9%

1

476

-7.4%

540

514

85.0% 85.1% 85.2%

-0.1

108

-23.9%

156

142

70.0% 71.3% 68.3%

3

3803

-24.1%

5400

5012

32.0% 30.3% 31.8%

-1.5

603

-27.3%

775

830

30.0% 33.3% 29.4%

3.9

-23.8%

3650

2902

3414

-15.0%

45.5% 46.3% 42.9%

3.4

49.0%

44.8%

51.6%

-6.8

250

-9.7%

100

95

93

2.2%

75.0% 82.0% 76.2%

5.8

96.0%

84.2%

93.5%

-9.3

63

-34.4%

8

11

7

57.1%

62.0% 65.1% 59.4%

5.7

85.0%

72.7%

71.4%

1.3

1898

-31.5%

1260

1040

1188

-12.5%

27.5% 28.5% 28.1%

0.4

37.0%

30.9%

37.6%

-6.7

367

-36.9%

90

88

94

-6.4%

8.1

40.0%

35.2%

48.9%

-13.7

10000

285

110

3000

545

7005

9189

277

96

2771

582

26.0% 32.7% 24.6%

4300

3642

48.0% 49.7% 155

131

92.0% 91.6% 38

34

80.0% 82.4% 1140

865

36.0% 33.9% 140

148

40.0% 33.8%

3960

-8.0%

47.9%

1.8

144

-9.0%

97.2%

-5.6

39

-12.8%

89.7%

-7.3

1053

-17.9%

34.9%

-1

154

-3.9%

35.7%

-1.9


KEY PERFORMANCE RESULTS SCORECARD APRIL - FEBRUARY 2012 continued POLICING TAYSIDE

KEY On or above 3 year average

POLICING DUNDEE

POLICING PERTH & KINROSS

POLICING ANGUS

2011-12 Target

2011-12 Result

2010-11 Result

% / pp Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

People killed

28

17

31

-45.2%

N/A

0

5

-100.0%

N/A

4

7

-42.9%

N/A

13

19

-31.6%

People seriously injured

248

180

163

10.4%

N/A

51

39

30.8%

N/A

51

52

-1.9%

N/A

78

72

8.3%

Children killed

1

1

0

#DIV/0!

N/A

0

0

#DIV/0!

N/A

0

0

#DIV/0!

N/A

1

0

#DIV/0!

Children seriously injured

29

21

20

5.0%

N/A

12

10

20.0%

N/A

6

7

-14.3%

N/A

3

3

0.0%

Sickness Absence - police officers

4.0%

3.8%

4.2%

-0.4

4.0%

3.6%

4.0%

-0.4

4.0%

5.1%

5.9%

-0.8

4.0%

4.3%

4.2%

0.1

Sickness Absence - police staff

4.5%

4.1%

4.7%

-0.6

4.5%

4.1%

3.8%

0.3

4.5%

5.6%

4.0%

1.6

4.5%

2.8%

5.3%

-2.5

Below 3 year average

ROAD CASUALTIES

RESOURCES

11

Finance - Variance from budget

COMMUNITY PRIORITIES

VISION AND VALUES

STANDARDS OF SERVICE

REVIEW RESULTS

MANAGE RESOURCES

ENGAGE AND LISTEN


TAYSIDE CRIME IN MORE DETAIL CRIME UPDATE PERIOD APRIL to FEBRUARY CRIME CLASSIFICATION

2010/2011 Made known

2011/2012

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

GROUP 1 Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others GROUP 1 - TOTAL

0 49 0 234 142 46 6 22 12 3

0 47 0 206 97 49 6 21 11 1

95.9% 88.0% 68.3% 106.5% 100.0% 95.5% 91.7% 33.3%

10 67 0 193 108 69 6 8 12 3

9 65 0 160 77 71 4 7 9 3

90.0% 97.0% 82.9% 71.3% 102.9% 66.7% 87.5% 75.0% 100.0%

10 18 0 -41 -34 23 0 -14 0 0

36.7% -17.5% -23.9% 50.0% 0.0% -63.6% 0.0% 0.0%

514

438

85.2%

476

405

85.1%

-38

-7.4%

45 8 142 69 36 71

22 6 106 67 24 64

48.9% 75.0% 74.6% 97.1% 66.7% 90.1%

77 2 198 46 43 58

45 1 122 24 20 49

58.4% 50.0% 61.6% 52.2% 46.5% 84.5%

32 -6 56 -23 7 -13

71.1% -75.0% 39.4% -33.3% 19.4% -18.3%

371

289

77.9%

424

261

61.6%

53

14.3%

830 313 447 262 567 416 14 204 6254 306 40 38 524 91

244 90 156 88 112 204 14 143 3513 65 40 28 340 53

29.4% 28.8% 34.9% 33.6% 19.8% 49.0% 100.0% 70.1% 56.2% 21.2% 100.0% 73.7% 64.9% 58.2%

603 242 320 162 351 270 17 196 5484 294 45 15 470 85

201 45 109 51 99 139 17 149 3141 99 45 20 271 22

33.3% 18.6% 34.1% 31.5% 28.2% 51.5% 100.0% 76.0% 57.3% 33.7% 100.0% 133.3% 57.7% 25.9%

-227 -71 -127 -100 -216 -146 3 -8 -770 -12 5 -23 -54 -6

-27.3% -22.7% -28.4% -38.2% -38.1% -35.1% 21.4% -3.9% -12.3% -3.9% 12.5% -60.5% -10.3% -6.6%

10306

5090

49.4%

8554

4408

51.5%

-1752

-17.0%

184 5012 176

56 1593 131

30.4% 31.8% 74.4%

157 3803 135

37 1154 89

23.6% 30.3% 65.9%

-27 -1209 -41

-14.7% -24.1% -23.3%

5372

1780

33.1%

4095

1280

31.3%

-1277

-23.8%

16563

7597

45.9%

13549

6354

46.9%

-3014

-18.2%

172 8 309 67 2 804 369 367 1817 43 87

172 8 308 62 5 788 347 371 1817 41 84

100.0% 100.0% 99.7% 92.5% 250.0% 98.0% 94.0% 101.1% 100.0% 95.3% 96.6%

89 11 276 102 3 743 283 946 1259 123 106

89 11 278 99 3 732 272 946 1261 127 96

100.0% 100.0% 100.7% 97.1% 100.0% 98.5% 96.1% 100.0% 100.2% 103.3% 90.6%

-83 3 -33 35 1 -61 -86 579 -558 80 19

-48.3% 37.5% -10.7% 52.2% 50.0% -7.6% -23.3% 157.8% -30.7% 186.0% 21.8%

4045

4003

99.0%

3941

3914

99.3%

-104

-2.6%

20608

11600

56.3%

17490

10268

58.7%

-3118

-15.1%

GROUP 2 Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 3 Housebreaking ~ domestic dwelling Housebreaking ~ domestic non-dwelling Housebreaking ~ commercial Theft, attempt theft from locked premises/property Theft, attempt theft from locked motor vehicle Theft, attempted theft of a motor vehicle Convicted thief in poss.of tools etc. w.i. to steal In building with intent to steal Theft Theft from motor vehicle Reset Embezzlement Fraud Others GROUP 3 - TOTAL

GROUP 4 Fireraising Malicious Damage/Vandalism Others GROUP 4 - TOTAL

SUB-TOTAL OF GROUPS 1 TO 4

GROUP 5 Public mischief & wasting police time Escape or rescue from police custody or prison Resisting arrest or obstructing police officer General attempts to pervert the course of justice Sex Offenders' register offences Bail - Fail to keep conditions Possession of offensive weapons Drugs - supply, with intent to supply etc Drugs - personal possession Drugs - manufacture etc Others GROUP 5 - TOTAL

TOTAL OF GROUPS 1 TO 5

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

12


KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD APRIL - APRIL 2011 TO FEBRUARY 2012 SECTION 1 City Centre and Maryfield

POLICING DUNDEE

SECTION 2 Lochee and Ryehill

SECTION 3 Downfield and Hilltown

SECTION 4 Longhaugh and Broughty Ferry

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

7005

9189

-23.8%

1913

2769

-30.9%

1766

2172

-18.7%

1724

2034

-15.2%

1602

2214

-27.6%

- Detection rate

46.3%

42.9%

3.4

57.5%

51.1%

6.4

43.1%

40.3%

2.8

42.3%

39.9%

2.4

40.4%

36.5%

3.9

250

277

-9.7%

64

82

-22.0%

63

60

5.0%

65

54

20.4%

58

81

-28.4%

- Detection rate

82.0%

76.2%

5.8

78.1%

74.4%

3.7

87.3%

71.7%

15.6

80.0%

83.3%

-3.3

82.8%

76.5%

6.3

Indecency (G2)

215

183

17.5%

77

83

-7.2%

42

30

40.0%

45

36

25.0%

51

34

50.0%

- Detection rate

56.7%

69.4%

-12.7

70.1%

84.3%

-14.2

59.5%

50.0%

9.5

55.6%

50.0%

5.6

35.3%

70.6%

-35.3

Dishonesty (G3)

4491

5745

-21.8%

1397

1905

-26.7%

1162

1403

-17.2%

1051

1187

-11.5%

881

1250

-29.5%

- Detection rate

51.5%

47.6%

3.9

63.3%

58.5%

4.8

48.1%

45.5%

2.6

42.8%

39.4%

3.4

47.7%

40.9%

6.8

Mal Mischief, vandalism (G4)

2049

2984

-31.3%

375

699

-46.4%

499

679

-26.5%

563

757

-25.6%

612

849

-27.9%

- Detection rate

29.4%

29.1%

0.3

30.7%

28.2%

2.5

24.4%

26.4%

-2

36.1%

37.1%

-1

26.5%

24.9%

1.6

63

96

-34.4%

19

33

-42.4%

16

21

-23.8%

17

28

-39.3%

11

14

-21.4%

- Detection rate

65.1%

59.4%

5.7

52.6%

66.7%

-14.1

68.8%

47.6%

21.2

76.5%

71.4%

5.1

63.6%

35.7%

27.9

Vandalism

1898

2771

-31.5%

348

655

-46.9%

454

632

-28.2%

511

696

-26.6%

585

788

-25.8%

- Detection rate

28.5%

28.1%

0.4

29.0%

25.3%

3.7

23.6%

25.5%

-1.9

35.4%

37.4%

-2

25.8%

24.2%

1.6

367

582

-36.9%

47

119

-60.5%

90

129

-30.2%

128

152

-15.8%

102

182

-44.0%

32.7%

24.6%

8.1

29.8%

23.5%

6.3

23.3%

22.5%

1

28.9%

33.6%

-4.7

47.1%

19.2%

27.9

Violent Crime (G1)

13

Robbery

Domestic Housebreaking - Detection rate

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

POLICING DUNDEE

2011-12 Result

Groups 1-4

CRIME


KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD - STANDARDS OF SERVICE - APRIL - FEBRUARY 2012 SECTION 3 Downfield and Hilltown

SECTION 4 Longhaugh and Broughty Ferry

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

% / pp Change

Response Rate

2010-11 Result

14

First Contact % of respondents provided with the name of the person dealing with their enquiry Updating the Public % of customers who received an update on the progress of their enquiry Customer Experience Overall satisfaction rating of the service provided by Tayside Police

2011-12 Result

First Contact Overall satisfaction rating for service provided at first contact

2011-12 Target

Customer Satisfaction

SECTION 2 Lochee and Ryehill

91.5%

91.9% 88.5%

3.4

96.1% 90.0%

6.1

93.1% 86.9%

6.2

89.2% 86.9%

2.3

91.5% 90.5%

1.0

80.0%

78.8% 79.7%

-0.9

83.9% 77.8%

6.1

78.3% 77.2%

1.1

76.9% 79.6%

-2.7

78.8% 84.0%

-5.2

65.0%

57.2% 59.6%

-2.4

62.7% 62.5%

0.2

60.0% 51.7%

8.3

55.2% 69.9%

-14.7

53.2% 55.6%

-2.4

85.0%

78.9% 83.4%

-4.5

85.0% 84.1%

0.9

79.7% 80.9%

-1.2

74.0% 85.4%

-11.4

79.6% 83.9%

-4.3

355/1188 (29.9%)

60/229 (26.2%)

94/302 (31.1%)

Caution should be exercised when interpreting the results at sectional level due to the small sub-sample sizes. First Contact - Improvement in satisfaction with service at first contact from 88.5% to 91.9% - Reduction in identifying the person dealing with the enquiry from 79.7% to 78.8% Updating the Public - Reduction in updating the public from 59.6% to 57.2% Customer Experience - Reduction in overall customer experience from 83.4% to 78.9%.

106/342 (31.0%)

95/315 (30.2%)

Policing Dundee: Standards of Service ~ April - February 2012

SECTION 1 City Centre and Maryfield

POLICING DUNDEE


DIVISIONAL SCORECARD - PUBLIC PERCEPTION - APRIL - FEBRUARY 2012 SECTION 2 Lochee and Ryehill

SECTION 3 Downfield and Hilltown

SECTION 4 Longhaugh and Broughty Ferry

2011-12 Result

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

Crime in neighbourhood % of residents who thought that the crime rate in their neighbourhood had remained the same or improved over the past year

73.5%

61.1%

12.4

74.2%

60.6%

13.6

69.9%

54.1%

15.8

69.4%

61.7%

7.7

80.6%

67.3%

13.3

Feelings of safety after dark % of residents who felt safe walking alone in their neighbourhood after dark

47.9%

45.7%

2.2

48.7%

38.7%

10.0

39.4%

49.1%

-9.7

40.2%

43.6%

-3.4

59.8%

53.9%

5.9

Concerns at becoming a victim of crime % of residents concerned at becoming a victim of crime in their neighbourhood

54.2%

50.7%

3.5

55.0%

59.0%

-4.0

57.1%

52.5%

4.6

57.8%

58.4%

-0.6

48.9%

34.6%

14.3

Public Perception

15

Issues that cause most concern in neighbourhoods *Other includes: Litter, Dog Fouling, Fly tipping etc

Response Rate

Drug dealing/drug abuse Antisocial behaviour Dangerous/careless driving Housebreaking Other* Vandalism/graffiti Alcohol related crime Assault Motor vehicle crime Cause no concern: Robbery

Dangerous/careless driving Housebreaking Drug dealing/drug abuse Antisocial behaviour Other Assault Vandalism/graffiti Cause no concern: Robbery Alcohol related crime Motor vehicle crime

Drug dealing/drug abuse Housebreaking Antisocial behaviour Other Vandalism/graffiti Alcohol related crime Dangerous/careless driving Assault Motor vehicle crime Cause no concern: Robbery

Dangerous/careless driving Drug dealing/drug abuse Antisocial behaviour Housebreaking Other Vandalism/graffiti Assault Alcohol related crime Cause no concern: Robbery Motor vehicle crime

Antisocial behaviour Vandalism/graffiti Dangerous/careless driving Drug dealing/drug abuse Housebreaking Alcohol related crime Other Assault Cause no concern: Robbery Motor vehicle crime

296/1188 (24.9%)

43/229 (18.8%)

81/298 (27.2%)

74/313 (23.6%)

98/348 (28.2%)

Policing Dundee: Public Perception ~ April - February 2012

SECTION 1 City Centre and Maryfield

POLICING DUNDEE


Policing Dundee: Community Summaries ~ April - February 2012 SECTION 1: MARYFIELD

CITY

CENTRE

breaking, robbery and vandalism were very pleasing. The positive, professional approach taken by community and beat officers, in conjunction with partnership working, played a vital part in this and resulted in fewer victims of crime. As well as crime rates reducing significantly, focused activity and thorough crime investigation resulted in a noticeable increase in detection rates.

AND

Main areas of public concern: dangerous/ careless driving and housebreaking Crime • Reduction of 30.9% in Groups 1-4 crime (856 crimes) • Reduction in crimes of violence of 22% (18 fewer victims). • Robbery down by 42.4% - 14 fewer crimes • Biggest reduction in Division in vandalism of 46.9% (307 crimes) • Biggest reduction in Division in domestic housebreaking of 60.5% (72 crimes).

Performance also improved in relation to overall satisfaction with service at first point of contact and for updating the public on the progress of their enquiry. All Section supervisors should be proud of this progress which has been achieved through their focused activity and the introduction of a dip sampling process. Public perception results reflected increased community well-being and more members of the community stated that they felt safer after dark. However, results showed that around half of the population are still concerned about becoming a victim of crime in the City Centre and Maryfield areas and this is where we will concentrate our efforts.

Detection rate • Best detection rate across the Division for Groups 1-4 at 57.5%, a 6.4 percentage point improvement over last year • Best detection rate across Division for crimes of dishonesty at 63.3%, an improvement of 4.8 percentage points when compared to last year

Overall, the Section officers performed to a high standard and their endeavours had a positive impact on reducing and detecting crime in the Section."

Standards of Service • Slight improvement in proportion of people who stated they had received an update on the progress of their enquiry from 62.5% recorded last year to 62.7% and still the highest result recorded across the Division but 2 percentage points below the force target of 65%. • Best result across the Division with an improvement in overall satisfaction with the service provided by the police at 85% - this met the target exactly.

SECTION 2: LOCHEE AND RYEHILL Main areas of public concern: drug dealing/drug abuse and housebreaking Crime • Overall reduction of 18.7% in Groups 1-4 crime (406 crimes) • Increase of 40% in crimes of indecency from 30 recorded last year up to 42 • Reduction of 17.2% in crimes of dishonesty (241 crimes) • Reduction of 28.2% in vandalism (178 crimes) • Reduction of 30.2% in domestic housebreaking (39 crimes).

Public Perception* • Improvement in the proportion of people who thought crime in the neighbourhood had improved or remained the same, from 60.6% recorded last year to 74.2%. • Similar positive results with respect to people feeling safe after dark rising from 38.7% last year to 48.7% for the current equivalent period. • 59% of residents were concerned at becoming a victim of crime. This had reduced to 55% at the end of February this year.

Detection rate Improvement in overall detection rate from 40.3% to 43.1% • Improvement in detection rate for violent crime from 71.7% to 87.3% ~ best divisional result. •

Targeted Community Activity Inspector Steve Main said: "The latest performance figures for the Section, particularly significant reductions in domestic house-

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

16


Policing Dundee: Community Summaries ~ April - February 2012 Standards of Service • An improvement from 86.9% to 93.1% for the satisfaction rating for service provided at first contact. This result exceeded the divisional target of 91.5% • A slight fall in the overall satisfaction rating from 80.9% to 79.7%

through the many different contact methods available

SECTION 3: DOWNFIELD AND HILLTOWN Main areas of public concern: dangerous/ careless driving and drug dealing/drug abuse

Public Perception* • A further improvement of 15.8 percentage points in the proportion of people who thought crime in the neighbourhood had improved or remained the same, from 54.1% recorded last year to 69.9% (67.9% last month) • Drop in the proportion of people feeling safe after dark, from 49.1% to 39.4% (39.1% last month) • Similar scenario with respect to concern about becoming a victim of crime, increasing from 52.5% to 57.1%. However, this was an improvement on last month’s result of 61.4%.

Crime • Overall reduction of 15.2% in Groups 1-4 crime (310 crimes) • Reduction of 11.5% in crimes of dishonesty (136 crimes) • Reduction of 26.6% in vandalism (185 crimes) • Reduction of 15.8% in domestic housebreaking (24 crimes). Detection rate • Highest detection rate in division for robbery at 76.5% • Highest detection rate in division for vandalism at 35.4% • 4.7 percentage point fall in the detection rate for domestic housebreaking from 33.6% last year to 28.9%.

Targeted Community Activity Sergeant David Small said: There were some very encouraging results, particularly with regard to crimes of dishonesty. Not only did we reduce the level of crime, we also achieved an increase in the detection rate, which was down to high profile policing and concentrating our resources in the relevant areas.

Standards of Service • Increase in proportion of people who were satis-

fied with the service provided at first contact from 86.9% to 89.2% • Decrease in proportion of people who stated they had received an update on the progress of their enquiry from 69.9% recorded last year to 55.2% (last month 56.1%) • Decrease in overall customer satisfaction with the service provided by the police, from 85.4% recorded last year to 74% (last month 76.3%).

There was an increase in violent crime. However, this was far less pronounced than at the end of January. Measures were put in place to address this issue including dedicated operations and greater use of our mobile CCTV van. There were improvements in three out of the four customer satisfaction measures and I would like to see this trend continue. Mobile surgeries have recently been introduced which provide the public with another means of communicating with officers. These surgeries have proved to be a great success in the past and provide an ideal opportunity for communities to share information and raise concerns.

Public Perception* • Improvement in the proportion of people who

thought crime in the neighbourhood had decreased or remained the same, from 61.7% recorded last year to 69.4%. Targeted Community Activity

Public perception saw a dramatic increase in the number of people who felt that crime had improved in their area. However, it is of concern that less people felt safe walking in their neighbourhood after dark. All communities are invited to share their concerns by speaking directly to officers and staff

Inspector Julie Robertson said: “Results for the section were very encouraging, particularly regarding crimes of robbery, vandalism, domestic housebreaking and crimes of dishonesty. Not only did we reduce the overall level of crime, we

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

17


Policing Dundee: Community Summaries ~ April - February 2012 also achieved an increase in some detection rates.

SECTION 4: LONGHAUGH BROUGHTY FERRY

The 15.2% reduction in crime overall at the end of February this year meant we had 310 fewer victims of crime this year when compared to the same period in 2011. This was testimony to the positive engagement officers concentrated on by providing intelligence-led focused and effective patrols in areas where they could make the most difference.

AND

Main areas of public concern: antisocial behaviour and dangerous/careless driving Crime • Reduction in Groups 1-4 crime of 27.6% (612 crimes) • Biggest reduction in Division in violent crime (28.4%, 23 crimes) • Biggest reduction in Division in crimes of dishonesty of 29.5% (369 crimes) set against an improved detection rate from 40.9% to 47.7% • Reduction in vandalism of 25.8% (203 crimes) • Reduction in domestic housebreaking of 44.0% (80 crimes).

One area where we are looking to continue this approach is violent crime, where statistics indicate we need to do better. We will be initiating dedicated operations to target hotspot areas at key times, making greater use of mobile CCTV, providing highly visible patrols, carrying out checks in licensed premises and targeting individuals who engage in such activities, through pro-active stop and search tactics in order to disrupt them and reduce violent crime.

Detection rate • An improvement in the detection rate for Groups 1-4 crime from 36.5% to 40.4% • An improvement in the detection rate for robbery from 35.7% last year to 63.6% • Best detection rate for domestic HB across Division, significant improvement from 19.2% to 47.1%

Efforts to improve our performance in relation to keeping customers updated on the progress of their enquiry / complaint was initiated recently through a circulation to all Supervisors & Lead Constables reminding everyone of the force Standards of Service in respect of keeping customers updated. I have also encouraged the use of staff in modified roles to assist in this process. Additionally, Sergeants and Lead Constables have been reminded of the importance of dip-sampling crime reports for subsequent contact with customers. This process will continue on a monthly basis. Whilst understanding victims of crime may not wish to divulge their e-mail addresses, in addition to their home or mobile telephone numbers, I would strongly urge customers to do so as this provides us with another avenue of keeping them informed.

Standards of Service • Increase in proportion of people who were satis-

fied with the service provided at first contact from 90.5% to 91.5% - exactly on target • A decrease from 55.6% to 53.2% this month in the proportion of people who stated they had received an update on the progress of their enquiry. (last month 52.1%). This most recent result was 2.4 percentage points lower than at the same time last year • Decrease of 4.3 percentage points in satisfaction with the overall customer experience, from 83.9% recorded last year to 79.6%.

We also listen to the needs of our community and one area they continue to ask us to concentrate upon is in respect of dangerous / careless driving, particularly in the vicinity of schools. As a result, we shall be carrying out a number of checks and patrols to educate road users and enforcing the law where appropriate, to make our roads safer.

Public Perception* • Substantial improvement in the proportion of peo-

ple who thought crime in the neighbourhood had decreased or remained the same, from 67.3% recorded last year to 80.6%, the best result across the Division • Similar improvement in people feeling safe after dark, from 53.9% to 59.8%, the best result across the Division • Concern about becoming a victim of crime rose from 34.6% to 48.9% (47.5% last month) and was still the best result in Division

Overall, our officers have performed extremely well and their efforts have had a positive impact on reducing crime and making our communities safer.”

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents

18


Policing Dundee: Community Summaries ~ April - February 2012 Targeted Community Activity Sergeant Kenny Devlin said: " There were some very positive results for the section with improvements in detection rates in all areas, in particular, the detection rate for domestic housebreaking was the best result in Division and exceeded the divisional target by 17.1 percentage points. The only exception was crimes of indecency. The Section continued to see an increase in the reporting of historical crimes of indecency and these investigations, coupled with the passage of time since the crimes were committed, can take longer to investigate. The marked decrease in the number of violent crimes and domestic housebreakings means there were significantly fewer victims of crime and this has been brought about through increases in pro-active patrols, both in uniform and plain clothes, a significant increase in pro-active searching and a Warrants initiative. I realise and appreciate the importance of improving our Standards of Service and staff are encouraged to strive towards this. It was pleasing to note improvement in customer satisfaction for first contact and customer experience. I was concerned to note that there was an increase in members of the public concerned at becoming a victim of crime and would urge anyone to pass on these concerns to ourselves."

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents

19


POLICING DUNDEE: Crime in more detail CRIME UPDATE PERIOD APRIL to FEBRUARY CRIME CLASSIFICATION

2010/2011 Made known

2011/2012

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

GROUP 1 Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others

0 23 0 116 96 18 4 13 5 2

0 22 0 91 57 19 4 13 5 0

95.7% 78.4% 59.4% 105.6% 100.0% 100.0% 100.0% 0.0%

2 31 0 110 63 29 6 4 2 3

2 29 0 90 41 31 4 3 2 3

100.0% 93.5% 81.8% 65.1% 106.9% 66.7% 75.0% 100.0% 100.0%

2 8 0 -6 -33 11 2 -9 -3 1

34.8% -5.2% -34.4% 61.1% 50.0% -69.2% -60.0% 50.0%

277

211

76.2%

250

205

82.0%

-27

-9.7%

26 4 55 21 23 54

10 4 34 13 15 51

38.5% 100.0% 61.8% 61.9% 65.2% 94.4%

41 0 77 31 18 48

22 0 36 16 8 40

53.7% 46.8% 51.6% 44.4% 83.3%

15 -4 22 10 -5 -6

57.7% -100.0% 40.0% 47.6% -21.7% -11.1%

183

127

69.4%

215

122

56.7%

32

17.5%

582 187 157 120 407 241 10 92 3424 154 29 18 266 58

143 56 51 38 69 98 10 54 1968 23 29 11 162 20

24.6% 29.9% 32.5% 31.7% 17.0% 40.7% 100.0% 58.7% 57.5% 14.9% 100.0% 61.1% 60.9% 34.5%

367 139 140 65 213 146 15 99 2901 134 26 5 198 43

120 21 35 17 53 66 15 76 1722 36 26 10 108 8

32.7% 15.1% 25.0% 26.2% 24.9% 45.2% 100.0% 76.8% 59.4% 26.9% 100.0% 200.0% 54.5% 18.6%

-215 -48 -17 -55 -194 -95 5 7 -523 -20 -3 -13 -68 -15

-36.9% -25.7% -10.8% -45.8% -47.7% -39.4% 50.0% 7.6% -15.3% -13.0% -10.3% -72.2% -25.6% -25.9%

5745

2732

47.6%

4491

2313

51.5%

-1254

-21.8%

115 2771 98

24 778 66

20.9% 28.1% 67.3%

72 1898 79

15 540 47

20.8% 28.5% 59.5%

-43 -873 -19

-37.4% -31.5% -19.4%

GROUP 4 - TOTAL

2984

868

29.1%

2049

602

29.4%

-935

-31.3%

SUB-TOTAL OF GROUPS 1 TO 4

9189

3938

42.9%

7005

3242

46.3%

-2184

-23.8%

89 0 120 31 1 408 221 160 913 29 58

88 0 120 26 4 393 205 162 905 26 55

98.9% 100.0% 83.9% 400.0% 96.3% 92.8% 101.3% 99.1% 89.7% 94.8%

50 5 117 63 2 388 167 163 972 33 70

50 5 118 62 2 379 158 162 972 36 64

100.0% 100.0% 100.9% 98.4% 100.0% 97.7% 94.6% 99.4% 100.0% 109.1% 91.4%

-39 5 -3 32 1 -20 -54 3 59 4 12

-43.8% -2.5% 103.2% 100.0% -4.9% -24.4% 1.9% 6.5% 13.8% 20.7%

2030

1984

97.7%

2030

2008

98.9%

0

0.0%

11219

5922

52.8%

9035

5250

58.1%

-2184

-19.5%

GROUP 1 - TOTAL

GROUP 2 Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 3 Housebreaking ~ domestic dwelling Housebreaking ~ domestic non-dwelling Housebreaking ~ commercial Theft, attempt theft from locked premises/property Theft, attempt theft from locked motor vehicle Theft, attempted theft of a motor vehicle Convicted thief in poss.of tools etc. w.i. to steal In building with intent to steal Theft Theft from motor vehicle Reset Embezzlement Fraud Others GROUP 3 - TOTAL

GROUP 4 Fireraising Malicious Damage/Vandalism Others

GROUP 5 Public mischief & wasting police time Escape or rescue from police custody or prison Resisting arrest or obstructing police officer General attempts to pervert the course of justice Sex Offenders' register offences Bail - Fail to keep conditions Possession of offensive weapons Drugs - supply, with intent to supply etc Drugs - personal possession Drugs - manufacture etc Others GROUP 5 - TOTAL

TOTAL OF GROUPS 1 TO 5

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

20


KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD APRIL - APRIL 2011 TO FEBRUARY 2012 SECTION 2 Montrose and Brechin

SECTION 1 Forfar and Kirriemuir

POLICING ANGUS

SECTION 3 Arbroath

SECTION 4 Carnoustie

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2902

3414

-15.0%

849

990

-14.2%

643

924

-30.4%

1065

1182

-9.9%

345

318

8.5%

- Detection rate

44.8%

51.6%

-6.8

38.5%

48.5%

-10

48.4%

56.5%

-8.1

50.1%

51.8%

-1.7

37.4%

46.5%

-9.1

95

93

2.2%

22

25

-12.0%

15

23

-34.8%

45

32

40.6%

13

13

0.0%

- Detection rate

84.2%

93.5%

-9.3

63.6%

88.0%

-24.4

0

88.9%

90.6%

-1.7

84.6%

100.0%

-15.4

Indecency (G2)

115

104

10.6%

25

25

0.0%

21

33

-36.4%

53

26

103.8%

16

20

-20.0%

- Detection rate

63.5%

94.2%

-30.7

72.0%

64.0%

8

76.2%

93.9%

-17.7

58.5%

111.5%

-53

50.0%

110.0%

-60

Dishonesty (G3)

1598

1950

-18.1%

505

626

-19.3%

354

477

-25.8%

589

702

-16.1%

150

145

3.4%

- Detection rate

49.8%

55.3%

-5.5

42.8%

52.2%

-9.4

55.4%

57.0%

-1.6

58.2%

59.0%

-0.8

27.3%

45.5%

-18.2

Mal Mischief, vandalism (G4)

1094

1267

-13.7%

297

314

-5.4%

253

391

-35.3%

378

422

-10.4%

166

140

18.6%

- Detection rate

32.2%

39.3%

-7.1

26.6%

36.6%

-10

33.2%

50.1%

-16.9

31.7%

33.2%

-1.5

41.6%

33.6%

8

11

7

57.1%

2

3

-33.3%

1

1

0.0%

6

3

100.0%

2

0

***

- Detection rate

72.7%

71.4%

1.3

50.0%

66.7%

-16.7

0

83.3%

66.7%

16.6

50.0%

0.0%

50

Vandalism

1040

1188

-12.5%

285

296

-3.7%

232

375

-38.1%

360

389

-7.5%

163

128

27.3%

- Detection rate

30.9%

37.6%

-6.7

25.6%

36.1%

-10.5

30.2%

49.3%

-19.1

30.8%

30.1%

0.7

41.1%

29.7%

11.4

88

94

-6.4%

39

35

11.4%

20

26

-23.1%

22

29

-24.1%

7

4

75.0%

35.2%

48.9%

-13.7

33.3%

48.6%

-15.3

40.0%

50.0%

-10

36.4%

51.7%

-15.3

28.6%

25.0%

3.6

Violent Crime (G1)

100.0% 100.0%

21 Robbery

Domestic Housebreaking - Detection rate

100.0% 100.0%

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

POLICING ANGUS

2011-12 Result

Groups 1-4

CRIME


KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD - STANDARDS OF SERVICE - APRIL - FEBRUARY 2012 SECTION 3 Arbroath

SECTION 4 Carnoustie

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

% / pp Change

Response Rate

2010-11 Result

22

First Contact % of respondents provided with the name of the person dealing with their enquiry Updating the Public % of customers who received an update on the progress of their enquiry Customer Experience Overall satisfaction rating of the service provided by Tayside Police

2011-12 Result

First Contact Overall satisfaction rating for service provided at first contact

2011-12 Target

Customer Satisfaction

SECTION 2 Montrose and Brechin

91.5%

92.1% 91.9%

0.2

92.4% 89.5%

2.9

92.3% 88.9%

3.4

92.4% 94.0%

-1.6

90.9% 97.9%

-7.0

80.0%

84.0% 78.6%

5.4

91.1% 74.6%

16.5

94.7% 78.3%

16.4

75.0% 80.2%

-5.2

76.5% 83.3%

-6.8

65.0%

61.0% 58.0%

3.0

60.7% 57.6%

3.1

53.5% 58.8%

-5.3

64.8% 56.6%

8.2

66.7% 61.0%

5.7

85.0%

82.9% 82.1%

0.8

77.8% 82.2%

-4.4

81.7% 79.2%

2.5

88.0% 82.0%

6.0

83.1% 87.8%

-4.7

299/924 (32.4%)

68/231 (29.4%)

86/238 (36.1%)

85/318 (26.7%)

Caution should be exercised when interpreting the results at sectional level due to the small sub-sample sizes. First Contact - Improvement in satisfaction with service at first contact from 91.9% to 92.1% - Improvement in identifying the person dealing with the enquiry from 78.6% to 84.0%. This result well exceeds the force target set at 80.0% Updating the Public - Improvement in updating the public from 58.0% to 61.0% Customer Experience - Improvement in overall customer experience from 82.1% to 82.9%

60/137 (43.8%)

Policing Angus: Standards of Service ~ April - February 2012

SECTION 1 Forfar and Kirriemuir

POLICING ANGUS


DIVISIONAL SCORECARD - PUBLIC PERCEPTION - APRIL - FEBRUARY 2012 SECTION 2 Montrose and Brechin

SECTION 3 Arbroath

SECTION 4 Carnoustie

2011-12 Result

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

Crime in neighbourhood % of residents who thought that the crime rate in their neighbourhood had remained the same or improved over the past year

70.1%

73.8%

-3.7

71.4%

68.6%

2.8

71.1%

80.4%

-9.3

62.7%

65.3%

-2.6

75.4%

84.9%

-9.5

Feelings of safety after dark % of residents who felt safe walking alone in their neighbourhood after dark

67.2%

64.5%

2.7

60.3%

72.2%

-11.9

67.2%

51.6%

15.6

58.0%

58.4%

-0.4

79.3%

75.7%

3.6

Concerns at becoming a victim of crime % of residents concerned at becoming a victim of crime in their neighbourhood

33.6%

33.9%

-0.3

31.6%

27.4%

4.2

20.6%

33.8%

-13.2

53.5%

49.0%

4.5

27.9%

20.0%

7.9

Public Perception

23

Issues that cause most concern in neighbourhoods *Other includes: Litter, Dog Fouling, Fly tipping etc

Response Rate

Antisocial behaviour Dangerous/careless driving Drug dealing/drug abuse Other* Housebreaking Alcohol related crime Vandalism/graffiti Cause no concern: Assault Robbery Motor vehicle crime 295/924 (31.9%)

Dangerous/careless driving Antisocial behaviour Drug dealing/drug abuse Vandalism/graffiti Housebreaking Other Alcohol related crime Cause no concern: Assault Robbery Motor vehicle crime

Dangerous/careless driving Antisocial behaviour Other Drug dealing/drug abuse Housebreaking Alcohol related crime Vandalism/graffiti Cause no concern: Assault Robbery Motor vehicle crime

Antisocial behaviour Drug dealing/drug abuse Dangerous/careless driving Alcohol related crime Vandalism/graffiti Other Housebreaking Cause no concern: Assault Robbery Motor vehicle crime

Antisocial behaviour Dangerous/careless driving Other Housebreaking Drug dealing/drug abuse Alcohol related crime Vandalism/graffiti Cause no concern: Assault Robbery Motor vehicle crime

65/219 (29.7%)

67/219 (30.6%)

74/250 (29.6%)

89/236 (37.7%)

Policing Angus: Public Perception ~ April - February 2012

SECTION 1 Forfar and Kirriemuir

POLICING ANGUS


Policing Angus: Community Summaries ~ April - February 2012 bility of a known active criminal. The Section worked hard exploiting every opportunity to focus resources and attention in order to bring this individual to the attention of the courts. The community were informed through local media of these efforts and reassured.

SECTION 1: FORFAR AND KIRRIEMUIR Main areas of public concern: dangerous/ careless driving and antisocial behaviour Crime • Overall reduction of 14.2% in Groups 1-4 crime (141crimes) • Reduction in crimes of dishonesty of 19.3% (121crimes).

With respect to public feedback, there were improvements in most areas of public contact and service provision. It is, however, still work in progress to achieve all the targets. Increased use of conventional media, such as the local newspapers will be supplemented by the Community Officers’ use of social media beginning in April. In Forfar and Kirriemuir, the local papers run a Police Diary of our activities. I have spoken to the journalist involved with a view to improving our profile by publishing personal accounts of officers’ daily business to capitalise upon the interest in Police after the recent “Coppers” exposure of Tayside Police.

Detection rate • Detection rate for overall crime down by 10 per-

centage points, down from 48.5% last year to 38.5% • Detection rate for crimes of dishonesty down by 9.4 percentage points from 52.2% last year to 42.8% • Detection rate for vandalism down by 10.5 percentage points from 36.1% last year to 25.6% this year against a similar level of recorded crime.

Public perception remained largely unchanged although of those surveyed there was an decrease in the number of people who thought that crime in their neighbourhood had remained the same or gone down, which actually was the case. We will aim to improve communicating this positive message and every interaction with our communities will highlight this point. The Public Consultation form that Community Officers use at meetings, is used to present positive messages which highlight reductions in crime demonstrating that Angus remains a safe place in which to live, work in or visit.”

Standards of Service • Increase in the proportion of people who expressed satisfaction with the service provided at first contact from 89.5% last year to 92.4%. This result achieved divisional target and was best result in division (together with Section 3) • Improvement in the proportion of people who stated they had received an update on the progress of their enquiry, from 57.6% recorded last year to 60.7% Public Perception* Improvement in the proportion of people who thought crime in the neighbourhood had improved or remained the same, from 68.6% recorded last year to 71.4% • Drop in the proportion of people feeling safe after dark, from 72.2% to 60.3% • Increase in the proportion of people concerned about becoming a victim of crime , from 27.4% to 31.6%. •

SECTION 2: MONTROSE AND BRECHIN Main areas of public concern: dangerous/ careless driving and antisocial behaviour Crime • Biggest reduction in Division in Groups 1-4 crime (30.4%, 281 crimes) • Reduction in crimes of dishonesty of 25.8% (123 crimes • Biggest reduction in division in vandalism of 38.1% (143 crimes).

Targeted Community Activity Inspector Ally Robertson said: “Overall crime continued to evidence decreases on levels reported at the same time last year. The only exception was domestic housebreaking, however, the percentage increase at the end of February was less than at the end of the previous month. Analysis indicated that one crime series was the responsi-

Detection rate Fall in Groups 1 to 4 crime detection rate from 56.5% to 48.4% • 100% detection rate for violent crime •

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

24


Policing Angus: Community Summaries ~ April - February 2012 •

Dip in detection rate for vandalism, from 49.3% to 30.2%.

SECTION 3: ARBROATH Main areas of public concern: drug dealing/drug abuse and antisocial behaviour

Standards of Service Increase in the proportion of people who expressed satisfaction with the service provided at first contact from 88.9% last year to 92.3% ~ just marginally lower than Sections 1 and 3 • 94.7% of respondents had been provided with the name of the person dealing with their enquiry ~ best result in Division • Decrease in the proportion of people who stated they had received an update on the progress of their enquiry from 58.8% recorded last year to 53.5%, the lowest result recorded across the Division. (49.2% last month). •

Crime • Overall reduction of 9.9% in Groups 1-4 crime

(117 crimes). • 40.6% increase in violent crime, from 27 recorded

last year to 45 for the current year to date. Highest percentage increase across division. • Reduction in crimes of dishonesty of 16.1% (113 crimes). Detection rate • Best detection rate across the Division for Groups

1-4 at 50.1%.

Public Perception* • Decline in the number of people who thought that the crime rate in their neighbourhood had remained the same or improved over the past year from 80.4% last year to 71.1% • Increase in the percentage of people feeling safe after dark, from 51.6% to 67.2% • Reduction in the proportion of people who were concerned about becoming a victim of crime, from 33.8% to 20.6%, the best result across the Division

• Best detection rate across the Division for crimes

of dishonesty at 58.2%. Standards of Service • Best result across the Division (jointly with Sec-

tion 1) of 92.4% of people expressing satisfaction with the service provided at first contact • Improvement in the percentage of customers who received an update on the progress of their enquiry from 56.6% last year to 64.8% • Improvement in overall satisfaction with the service provided by the police, rising from 82% recorded last year to 88% against a target of 85%..

Targeted Community Activity Inspector Mark McInally said:

Public Perception* • Increased concern about becoming a victim of crime, rising from 49% recorded last year to 53.5%, with drug dealing and antisocial behaviour being the main concerns.

“The Section officers continue to commit to high pro-

file activity and policing style with the dividend being continued low crime results. The officers accept this style of policing as ‘the norm’ which is obviously benefiting the community in which they work. Vandalism detection is still an area that requires continued effort.

Targeted Community Activity Sergeant Mike Herd said: “Overall crime in Arbroath continued to fall and once again we had the best detection rate across the Division (Groups 1 to 4). However, the increase in violent crime was of great concern, despite being an improvement on the January result. Robust action was, and will continue to be, taken in order to combat this, including carrying out proactive searches for weapons and drugs, greater supervision of licensed premises - ensuring staff are aware of their responsibilities etc. as well as providing a highly visible presence to act as a deterrent for violent behaviour.

With respect to public feedback, the public continue to see a generally high standard of service being provided by the Section officers. All officers are aware of the requirement to update all people reporting incidents to the police and are working hard to ensure that this happens. The local community continue to benefit from their local officers’ policing style. The officers are being reminded that engaging with the community is a priority and it should be undertaken at every opportunity.”

With respect to public feedback, the overall level of satisfaction in the service provided by our officers (* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

25


Policing Angus: Community Summaries ~ April - January 2012 remained at a very high level. Unfortunately our ability to update the people who are reporting incidents to us is not nearly so high and there is still room for an improvement in this area. Efforts will continue to make improvements in this area by ensuring that we are providing regular updates.

• •

It was disheartening that the people of Arbroath were not reassured by the fall in the level of crime and, in many cases, their view is that the opposite is true. As a consequence, every opportunity to engage with the public will be taken in order to heighten their awareness. Officers will also increase the number of high profile patrols so as to give a more visible presence which will, in turn, provide public reassurance particularly with regard to antisocial behaviour, drug dealing and abuse which are the main areas of concern for the residents of Arbroath.”

thought crime in the neighbourhood had decreased or remained the same despite the fall from 84.9% last year to 75.4% this year. Best result across Division for proportion of people feeling safe after dark, 79.3%. Concern about becoming a victim of crime has increased from 20% recorded last year to 27.9%.

Targeted Community Activity Inspector Fiona Jarrett said: “There was a improvement in the rate of increase in crimes of theft and dishonesties in the area but the detection rates for these crimes had fallen and all efforts will now be made to address this issue. There was a slight increase in the amount of vandalisms in the area but our detection rate had greatly improved. This was due to extra community patrols and officers being more visible on the street. With respect to feedback from the public, there was an improvement in the number of people receiving updates from officers regarding their crimes but this can still be improved.

SECTION 4: CARNOUSTIE Main areas of public concern: dangerous/ careless driving and antisocial behaviour

The public perception that Carnoustie and Monifieth are safe places to live is again the highest across the Division and we will carry out the good work to ensure this continues.

Crime • Only Section to show increase in Groups 1-4 crimes by 8.5% (27 crimes) • Increase in vandalism of 27.3% (35 crimes).

The main problems highlighted that cause our neighbourhoods the most concern are dangerous driving, anti-social behaviour and housebreaking and action plans are in place to address these issues.”

Detection rate • Fall in detection rate for Groups 1-4, from 46.5% to 37.4% • Fall in detection rate for crimes of dishonesty from 45.5% to 27.3% • Best detection rate across Division for vandalism at 41.1%, an improvement of 11.4 percentage points over last year.

COMMUNITY SAFETY Targeted Community Activity

Standards of Service 5.7 percentage point improvement on the number of customers who received an update on their enquiry, from 61.0% last year to 66.7%, best result in Division and exceeded the target of 65% • Decrease in overall satisfaction with the service provided by the police, from 87.8% to 83.1, a further decline on the 84.7% recorded last month.

Inspector Kenny Hart said: “In general terms, lower levels of crime have been recorded in Angus and, in particular, in crimes of dishonesty. Although encouraged by this we seek to further support front line officers in areas of crime prevention and reduction, through advice or initiatives, as well as by direct intervention and assistance with issues such as antisocial behaviour and related crime. The Community Safety Unit will continue to examine trends and intelligence wholly to support operational staff but moreover to ensure

Public Perception* • Best result across Division for people who

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

26


Policing Angus: Community Summaries ~ April - January 2012 that our communities are updated so as to impact positively on the public perception of crime.

PUBLIC PROTECTION UNIT Targeted Community Activity

In addition, the effective deployment of the Community Impact Team provides sections with support to deal with crime that is affecting their area. The Team is highly versatile and available for deployment at times when they can have the greatest impact whether in uniform or covert.

Inspector Ally Waghorn said: “Performance in relation to Group 1 to 4 crimes showed a reduction in our detection rate when compared to the same time last year. Whilst I am disappointed with this performance, I am pleased by the overall reduction in reported crime. This clearly shows evidence that our current strategy is working and we are making Angus a safer place in which to live.

Community Officers in Eastern Division have a range of abilities that assist their colleagues in terms of crime reduction by carrying out crime prevention reviews and making referrals to partners such as ‘Safe as Houses‘ (Angus Care and Repair). Through community engagement they raise awareness of local crime trends and provide advice and assistance to members of the public and private and retail premises.

It is also clear from the results shown under Standards of Service and Public Perception that the residents of Angus feel that they are living in a safer community. This is clearly a team effort and the people of Angus have played their part in reducing the number of victims of crime in the area. As the Detective Inspector in charge of the Public Protection Unit I am encouraged by these results and will continue to focus resources to further reduce crime and bring offenders before the courts.”

With respect to public feedback, we seek to ensure that our communities receive the highest standard of service they deserve as well as to ensure that they are kept fully updated. The ‘Repeat Caller’ initiative identifies individuals in Angus who have contacted the police on a number of occasions to report issues that cause them upset or concern. The initiative looks to ensure that these people receive the highest standard of service from local officers in terms of dealing with their issues appropriately or indeed signposting them to the correct agency.

DIVISIONAL SUPPORT Targeted Community Activity Inspector Peter McLennan said: “Crime linked with planned events in Angus remained low. As the Summer events season approaches we will continue to work with our partner agencies and event organisers to ensure we help in facilitating a safe and crime-free environment for everyone attending each event.

The policing style in the division has greatly enhanced the local standards of service to our communities. Heightened police visibility and true engagement with the public bodes well for the force and will undoubtedly achieve our objectives in this area as well as reductions in crime and increased public confidence.

Events provide an excellent opportunity to engage with our communities and visitors to Angus. Officers take every opportunity to facilitate the enjoyment of the public at the events while minimising disruption to those living in or travelling through the area.

I have been delighted to see that public perception of the force has improved in recent months. The Community Safety Unit will continue to ensure that through use of our Public Consultation form local communities are updated with local trends and positive messages. Community Officers in Eastern Division will continue to play their part in this important area by engaging with local communities and key individuals to identify local areas of concern and to impact positively thereafter so as to ensure that local perception is confident in the services we provide.”

We adopt a high profile policing style encouraging officers to be as approachable as possible. The results of this are reflected by the positive way in which officers are received by the public. Community Officers are utilised whenever possible at events within their area so the public get to know their local officers and the officers are in a position to know their community.”

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

27


Policing Angus: Community Summaries ~ April - January 2012 ROADS POLICING UNIT Targeted Community Activity Sergeant Craig McBean said: “The Roads Policing Unit (RPU) continued to impact on road safety/casualty reduction by ensuring that mobile phone, seat belt and speeding offences were given a high priority. The Division actively participated in all National Initiatives/Days of Action as well as conducting high profile Automatic Number Plate Recognition (ANPR) activity involving not only RPU officers but also Divisional officers and outside agencies. All forces supported a one day campaign in relation to Speeding/inappropriate driving on our roads on 22/23 February. The campaign was designed to raise and improve safety for all road users through education and enforcement in respect of speeding, as well as inappropriate driving. Offences in relation to seatbelts and mobile phones were also targeted. The campaign had a positive impact on our continued efforts towards casualty reduction. The statistical returns were encouraging will all areas showing a good level of commitment. The performance indicators and campaign statistical returns show the Division’s efforts in a very positive light. Officers throughout Angus continue to maximise the use of Anti-Social behaviour (ASBO) legislation to deal with offenders who use their vehicles in an appropriate and anti-social manner. This resulted in numerous warnings and seizures of vehicles thus reducing the anti-social use of our roads and having a positive impact upon the communities of Angus. Angus Roads Policing Division will continue in the same vein in the coming months participating in National campaigns relating to speeding and inappropriate driving and carrying out local initiatives.

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

28


POLICING ANGUS: Crime in more detail CRIME UPDATE PERIOD APRIL to FEBRUARY CRIME CLASSIFICATION

2010/2011 Made known

2011/2012

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

GROUP 1 Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others

0 7 0 59 7 16 1 2 1 0

0 6 0 56 5 17 1 2 0 0

85.7% 94.9% 71.4% 106.3% 100.0% 100.0% 0.0% -

3 8 0 48 11 17 0 3 5 0

3 8 0 38 8 17 0 3 3 0

100.0% 100.0% 79.2% 72.7% 100.0% 100.0% 60.0% -

3 1 0 -11 4 1 -1 1 4 0

14.3% -18.6% 57.1% 6.3% -100.0% 50.0% 400.0% -

93

87

93.5%

95

80

84.2%

2

2.2%

11 1 51 26 5 10

6 2 44 36 4 6

54.5% 200.0% 86.3% 138.5% 80.0% 60.0%

18 1 74 9 9 4

11 0 49 5 5 3

61.1% 0.0% 66.2% 55.6% 55.6% 75.0%

7 0 23 -17 4 -6

63.6% 0.0% 45.1% -65.4% 80.0% -60.0%

104

98

94.2%

115

73

63.5%

11

10.6%

94 67 90 57 31 70 1 39 1297 66 6 10 111 11

46 25 26 18 10 40 1 26 749 24 6 8 87 13

48.9% 37.3% 28.9% 31.6% 32.3% 57.1% 100.0% 66.7% 57.7% 36.4% 100.0% 80.0% 78.4% 118.2%

88 38 76 32 35 47 0 27 1094 56 3 3 88 11

31 7 21 11 4 30 0 22 603 14 3 3 42 5

35.2% 18.4% 27.6% 34.4% 11.4% 63.8% 81.5% 55.1% 25.0% 100.0% 100.0% 47.7% 45.5%

1950

1079

55.3%

1598

796

49.8%

-352

-18.1%

39 1188 40

18 447 33

46.2% 37.6% 82.5%

27 1040 27

9 321 22

33.3% 30.9% 81.5%

-12 -148 -13

-30.8% -12.5% -32.5%

GROUP 4 - TOTAL

1267

498

39.3%

1094

352

32.2%

-173

-13.7%

SUB-TOTAL OF GROUPS 1 TO 4

3414

1762

51.6%

2902

1301

44.8%

-512

-15.0%

34 6 79 19 0 189 64 90 339 5 18

34 6 79 18 0 188 63 90 340 5 18

100.0% 100.0% 100.0% 94.7% 99.5% 98.4% 100.0% 100.3% 100.0% 100.0%

17 2 86 11 1 171 44 38 287 13 19

18 2 86 10 1 169 43 39 289 13 18

105.9% 100.0% 100.0% 90.9% 100.0% 98.8% 97.7% 102.6% 100.7% 100.0% 94.7%

-17 -4 7 -8 1 -18 -20 -52 -52 8 1

-50.0% -66.7% 8.9% -42.1% -9.5% -31.3% -57.8% -15.3% 160.0% 5.6%

843

841

99.8%

689

688

99.9%

-154

-18.3%

4257

2603

61.1%

3591

1989

55.4%

-666

-15.6%

GROUP 1 - TOTAL

GROUP 2 Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 3 Housebreaking ~ domestic dwelling Housebreaking ~ domestic non-dwelling Housebreaking ~ commercial Theft, attempt theft from locked premises/property Theft, attempt theft from locked motor vehicle Theft, attempted theft of a motor vehicle Convicted thief in poss.of tools etc. w.i. to steal In building with intent to steal Theft Theft from motor vehicle Reset Embezzlement Fraud Others GROUP 3 - TOTAL

-6 -6.4% -29 -43.3% -14 -15.6% -25 -43.9% 4 12.9% -23 -32.9% -1 -100.0% -12 -30.8% -203 -15.7% -10 -15.2% -3 -50.0% -7 -70.0% -23 -20.7% 0 0.0%

GROUP 4 Fireraising Malicious Damage/Vandalism Others

GROUP 5 Public mischief & wasting police time Escape or rescue from police custody or prison Resisting arrest or obstructing police officer General attempts to pervert the course of justice Sex Offenders' register offences Bail - Fail to keep conditions Possession of offensive weapons Drugs - supply, with intent to supply etc Drugs - personal possession Drugs - manufacture etc Others GROUP 5 - TOTAL

TOTAL OF GROUPS 1 TO 5

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

29


KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD APRIL - APRIL 2011 TO FEBRUARY 2012 POLICING PERTH & KINROSS

SECTION 3 Perth City

SECTION 5 East Perthshire

SECTION 6 South Perthshire

SECTION 7 North and West Perthshire

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

3642

3960

-8.0%

2091

2191

-4.6%

610

669

-8.8%

721

763

-5.5%

220

337

-34.7%

- Detection rate

49.7%

47.9%

1.8

54.9%

53.9%

1

44.8%

48.9%

-4.1

43.4%

35.8%

7.6

34.5%

34.1%

0.4

131

144

-9.0%

92

93

-1.1%

15

27

-44.4%

17

23

-26.1%

7

1

600.0%

- Detection rate

91.6%

97.2%

-5.6

92.4%

94.6%

-2.2

93.3%

107.4%

-14.1

82.4%

95.7%

-13.3

Indecency (G2)

94

84

11.9%

45

36

25.0%

25

24

4.2%

20

12

66.7%

4

12

-66.7%

- Detection rate

70.2%

76.2%

-6

64.4%

80.6%

-16.2

94.0%

62.5%

31.5

60.0%

83.3%

-23.3

100.0%

83.3%

16.7

Dishonesty (G3)

2465

2611

-5.6%

1416

1492

-5.1%

378

387

-2.3%

513

515

-0.4%

158

217

-27.2%

- Detection rate

52.7%

49.0%

3.7

60.2%

58.2%

2

42.9%

46.3%

-3.4

46.4%

30.9%

15.5

29.7%

33.6%

-3.9

952

1121

-15.1%

538

570

-5.6%

192

231

-16.9%

171

213

-19.7%

51

107

-52.3%

34.2%

36.9%

-2.7

34.0%

34.6%

-0.6

39.6%

45.0%

-5.4

28.7%

38.5%

-9.8

35.3%

29.0%

6.3

34

39

-12.8%

30

32

-6.3%

0

1

***

3

5

-40.0%

1

1

0.0%

82.4%

89.7%

-7.3

83.3%

90.6%

-7.3

0.0%

100.0%

-100

66.7%

80.0%

-13.3

865

1053

-17.9%

492

534

-7.9%

179

219

-18.3%

148

198

-25.3%

46

102

-54.9%

33.9%

34.9%

-1

33.1%

31.8%

1.3

39.7%

43.4%

-3.7

29.1%

37.4%

-8.3

34.8%

28.4%

6.4

148

154

-3.9%

77

93

-17.2%

23

22

4.5%

35

26

34.6%

13

13

0.0%

33.8%

35.7%

-1.9

37.7%

45.2%

-7.5

39.1%

27.3%

12

31.4%

26.9%

4.5

7.7%

0.0%

7.7

Violent Crime (G1)

100.0% 100.0%

0

30 Mal Mischief, vandalism (G4) - Detection rate Robbery - Detection rate Vandalism - Detection rate Domestic Housebreaking - Detection rate

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

100.0% 100.0%

0

POLICING PERTH & KINROSS

2011-12 Result

Groups 1-4

CRIME


POLICING PERTH & KINROSS

SECTION 5 East Perthshire

SECTION 6 South Perthshire

SECTION 7 North & West Perthshire

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

%/pp Change

2010-11 Result

2011-12 Result

Response Rate

% / pp Change

31

First Contact % of respondents provided with 80.0% the name of the person dealing with their enquiry Updating the Public % of customers who received 65.0% an update on the progress of their enquiry Customer Experience Overall satisfaction rating of the 85.0% service provided by Tayside Police

2010-11 Result

91.5%

2011-12 Result

First Contact Overall satisfaction rating for service provided at first contact

2011-12 Target

Customer Satisfaction

SECTION 3 Perth City

96.4% 92.1%

4.3

96.3% 89.2%

7.1

96.7% 97.0%

-0.3

95.0% 91.2%

3.8

100.0% 96.9%

87.4% 84.1%

3.3

88.2% 79.8%

8.4

91.2% 87.9%

3.3

84.9% 85.1%

-0.2

82.1%

94.4%

-12.3

64.9% 64.3%

0.6

61.3% 62.7%

-1.4

70.7% 71.4%

-0.7

65.5% 65.8%

-0.3

65.6%

48.0%

17.6

85.2% 81.5%

3.7

86.8% 77.7%

9.1

84.4% 83.2%

1.2

83.4% 85.4%

-2.0

85.3%

87.1%

-1.8

475/1188 (40.0%)

203/572 (35.5%)

94/248 (37.9%)

135/284 (47.5%)

3.1

43/84 (51.2%)

Caution should be exercised when interpreting the results at sectional level due to the small sub-sample sizes. First Contact - Improvement in satisfaction with service at first contact from 92.1% to 96.4%, the highest result across the force. This result well exceeds the force target set at 91.5% - Improvement in identifying the person dealing with the enquiry from 84.1% to 87.4%, the highest result across the force. This result again well exceeds the force target set at 80.0% Updating the Public - Improvement in updating the public from 64.3% to 64.9%, the highest result across the force. Customer Experience - Improvement in overall customer experience from 81.5% to 85.2%, the highest result across the force. This result exceeds the force target set at 85.0%

Policing Perth & Kinross: Standards of Service ~ April - February

KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD - STANDARDS OF SERVICE - APRIL - FEBRUARY 2012


DIVISIONAL SCORECARD - PUBLIC PERCEPTION - APRIL - FEBRUARY 2012 SECTION 5 East Perthshire

SECTION 6 South Perthshire

SECTION 7 North & West Perthshire

2011-12 Result

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

Crime in neighbourhood % of residents who thought that the crime rate in their neighbourhood had remained the same or improved over the past year

69.9%

76.9%

-7.0

66.3%

66.7%

-0.4

77.7%

82.5%

-4.8

66.6%

79.7%

-13.1

74.2%

80.7%

-6.5

Feelings of safety after dark % of residents who felt safe walking alone in their neighbourhood after dark

69.8%

68.1%

1.7

56.7%

45.2%

11.5

72.7%

73.7%

-1.0

76.6%

76.1%

0.5

75.6%

78.8%

-3.2

Concerns at becoming a victim of crime % of residents concerned at becoming a victim of crime in their neighbourhood

29.4%

28.3%

1.1

33.3%

44.3%

-11.0

35.0%

22.3%

12.7

27.8%

24.9%

2.9

10.3%

14.7%

-4.4

Public Perception

32

Issues that cause most concern in neighbourhoods *Other includes: Litter, Dog Fouling, Fly tipping etc

Response Rate

Antisocial behaviour Dangerous/careless driving Housebreaking Other* Alcohol related crime Drug dealing/drug abuse Vandalism/graffiti Motor vehicle crime Assault Cause no concern: Robbery 403/1188 (33.9%)

Antisocial behaviour Drug dealing/drug abuse Other Housebreaking Alcohol related crime Dangerous/careless driving Vandalism/graffiti Motor vehicle crime Assault Cause no concern: Robbery

Dangerous/careless driving Antisocial behaviour Housebreaking Alcohol related crime Vandalism/graffiti Other Drug dealing/drug abuse Assault Cause no concern: Robbery Motor vehicle crime

Dangerous/careless driving Antisocial behaviour Housebreaking Vandalism/graffiti Other Alcohol related crime Drug dealing/drug abuse Motor vehicle crime Cause no concern: Assault Robbery

Antisocial behaviour Other Dangerous/careless driving Vandalism/graffiti Housebreaking Drug dealing/drug abuse Alcohol related crime Cause no concern: Assault Robbery Motor vehicle crime

112/363 (30.8%)

102/307 (33.2%)

150/394 (38.1%)

39/124 (31.4%)

Policing Perth & Kinross: Public Perception ~ April - February 2012

SECTION 3 Perth City

POLICING PERTH & KINROSS


Policing Perth & Kinross: Community Summaries ~ April - February 2012 and clearly the hard work put in by regular and Special Constables every weekend in partnership with Community Wardens and our own staff is continuing to pay dividends.”

SECTION 3: PERTH CITY Main areas of public concern: antisocial behaviour and drug dealing/drug abuse Crime • Reduction in Groups 1-4 crime (4.6%, 100 crimes) • Reduction of 17.2% in domestic HB (16 crimes) Best percentage decrease in division.

SECTION 5: EAST PERTHSHIRE Main areas of public concern: dangerous/ careless driving and antisocial behaviour

Detection rate Best detection rate across the Division for Groups 1-4 at 54.9% • Best detection rate across the division for crimes of dishonesty at 60.2%

Crime • Reduction of 8.8% (5.2% last month) in Groups 1-4 crime (59 crimes) • Reduction in violent crime, 27 recorded last year, down to 15 • No robberies recorded since the beginning of the year • Vandalism down by 18.3% (40 crimes).

Standards of Service Improvement in percentage of customers who were satisfied with the level of service provided at first contact from 89.2% last year to 96.3% 4.8 percentage points above the divisional target • Substantial improvement in overall customer satisfaction from 77.7% to 86.8% - 1.8 percentage points above the divisional target. •

Detection rate Continues to hold the best detection rate across the Division for vandalism at 39.7% • Best detection rate across the Division for domestic housebreaking at 39.1%. •

Public Perception* • An 11.5 percentage point improvement in people feeling safe after dark, from 45.2% to 56.7% • Marked reduction in people concerned about becoming a victim of crime, from 44.3% to 33.3%.

Standards of Service Above divisional target for all areas with the exception of overall satisfaction which, at 84.4%, was only 0.6 percentage points away from target • Best results in Division for providing customers with the name of person dealing with their enquiry (91.2%) and on providing updates on the progress of enquiries (70.7%). •

Targeted Community Activity Inspector Martin said: “96.3% of people asked were satisfied with their first contact with the police, an improvement of over 7 percentage points when compared to the same time last year. There was also an increase in the number of people who felt safe walking alone after dark and an 11 percentage point decrease in the number of people who were concerned about becoming a victim of crime.

Public Perception* A reduction in the number of people who thought the crime rate in their neighbourhood had remained the same or improved over the past year from 82.5% to 77.7%, but still the highest result in the division • A substantial increase in the proportion of people who were concerned about becoming a victim of crime, from 22.3% to 35%. •

At the same time the Section has evidenced a 17.2% drop in the number of domestic housebreakings and the best result in the Division for two detection rates (groups 1 to 4 and crimes of dishonesty). A 92.4% detection rate for violent crime was also achieved. Our high visibility patrols will continue to ensure that we remain present and visible in the community, reassuring and keeping in touch with the residents. Our Youth Alcohol patrols play a large part in this

Targeted Community Activity Inspector Wayne Morrison said: “I was very pleased with the performance of the officers and staff working in Blairgowrie and the Carse of Gowrie. They worked hard to achieve the performance figures published for February, the best detection rate across the division for vandalism was excellent for such a difficult crime type and, not only

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

33


Policing Perth & Kinross: Community Summaries ~ April - February 2012 Targeted Community Activity

that, vandalisms were also down by over 18%. Violent crime in the section was down by 44.4%, with no robberies reported since the start of the recording year.

Inspector Iain Ward said: “‘Hard work by all the officers and staff working in South Section ensured that our detection rate for crime overall improved by 7.6 percentage points and vandalisms recorded decreased by 25.3%. In addition, despite an increase in the number of domestic housebreakings, the detection rate improved by 4.5 percentage points.

The public perception figures were the best in the division in two out of three areas and our standards of service continued to improve. Partnership working with Community Wardens and Special Constable Youth Alcohol patrols combined with our normal regular high visibility patrols clearly impacting positively on the section.”

The Standards of Service results were encouraging and, in terms of Public Perception, 76.6% of residents stated that they felt safe walking alone in the area after dark, the best result in the division and an improvement on the result at the same time last year.

SECTION 6: SOUTH PERTHSHIRE

Clearly the dedication of our hard pressed officers and staff shone through despite the pressure of a major enquiry in the Section.

Main areas of public concern: dangerous/ careless driving and antisocial behaviour Crime • Reduction of 5.5% in Groups 1-4 crime (42 crimes) • Reduction of 25.3% in vandalism (50 crimes) • Increase in domestic housebreaking, up by 34.6% from 26 recorded last year to 35 for the current year.

Our commitment to high visibility patrols focussed in hot spots paid off and will continue to do so as we ensure the correct resources are targeted in the correct areas.”

SECTION 7: PERTHSHIRE

Detection rate Improvement in detection rate for overall crime, up from 35.8% to 43.4% • Crimes of dishonesty detection rate of 46.4%, a 15.5 percentage point improvement over the previous year.

NORTH

AND

WEST

Main areas of public concern: antisocial behaviour and dangerous/careless driving Crime • Best result across Division for crime reduction 34.7% in Groups 1-4 crime (117 crimes) • Best result across the Division for reduction in crimes of dishonesty - 27.2% (59 crimes) • Best result across the Division for reduction in vandalism - 54.9% (56 crimes).

Standards of Service An improvement on last month’s just-under target result (64.9%) for people who stated they had received an update on the progress of their enquiry an above-target result of 65.5% result this month. (Target 65%).

Detection rate • Detection rate of 35.3% for Group 4 crime (malicious mischief, vandalism) an improvement of 6.3 percentage points over last year.

Public Perception* • Drop in the proportion of people who thought crime in the neighbourhood had improved or remained the same, from 79.7% recorded last year to 66.6%. • Best result across the Division with respect to people feeling safe after dark, 76.6%.

Standards of Service • 100% of people surveyed expressed satisfaction with the service provided at first contact • 65.6% of customers received an updated on the progress of their enquiry this year compared to only 48% last year, exceeding the divisional and

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

34


Policing Perth & Kinross: Community Summaries ~ April - January 2012 tributed to this success. Constant supervision and monitoring of crimes continues to ensure that no stone is left unturned. The people and communities of Perthshire deserve and receive the quality of policing expected.”

force target of 65%. Public Perception* Best result across the Division with respect to the proportion of people who were concerned about becoming a victim of crime, just 10.3% ~ an improvement on the 14.7% recorded at the same time last year.

Targeted Community Activity Inspector Maggie Pettigrew said: “The Officers and staff working in the North Section once again surpassed themselves. There were improvements all round - 100% detection for violent crime, a 35.3% detection rate for Vandalisms (6 percentage points better than last year). The Standards of Service results were encouraging and, in terms of Public perception, only 10.3% of those surveyed were concerned they may become a victim of crime. This was a considerable improvement on the position at the same time last year. The overall results and the perception of the public reflects the strong community policing model adopted and perfected over the years in the North of Perthshire. It also highlights the dedication and hard work of the regular officers and the Special Constables, without whom we would not be able to provide such an excellent service to our residents. Partnership working and community engagement ensure a high level of service to those in the section.”

CRIME MANAGEMENT Inspector Dave Adamson said: ‘Once again, Western Division’s performance exceeded expectations with an 8% drop in overall crime numbers combined with an improvement of 1.8 percentage points in the detection rate. In individual crime types there were improvements almost across the board. Suffice to say that despite the financial and staffing constraints we still performed beyond expectations. Again, it is the dedication of officers on the beat, in specialist departments and police staff who all con(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

35


POLICING PERTH & KINROSS: Crime in more detail POLICING PERTH & KINROSS CRIME UPDATE PERIOD APRIL to FEBRUARY CRIME CLASSIFICATION

2010/2011 Made known

2011/2012

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

GROUP 1 Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others

0 19 0 59 39 12 1 7 6 1

0 19 0 59 35 13 1 6 6 1

100.0% 100.0% 89.7% 108.3% 100.0% 85.7% 100.0% 100.0%

5 28 0 35 34 23 0 1 5 0

4 28 0 32 28 23 0 1 4 0

80.0% 100.0% 91.4% 82.4% 100.0% 100.0% 80.0% -

144

140

97.2%

131

120

91.6%

-13

-9.0%

8 3 36 22 8 7

6 0 28 18 5 7

75.0% 0.0% 77.8% 81.8% 62.5% 100.0%

18 1 47 6 16 6

12 1 37 3 7 6

66.7% 100.0% 78.7% 50.0% 43.8% 100.0%

10 -2 11 -16 8 -1

125.0% -66.7% 30.6% -72.7% 100.0% -14.3%

84

64

76.2%

94

66

70.2%

10

11.9%

154 59 200 85 129 105 3 73 1533 86 5 10 147 22

55 9 79 32 33 66 3 63 796 18 5 9 91 20

35.7% 15.3% 39.5% 37.6% 25.6% 62.9% 100.0% 86.3% 51.9% 20.9% 100.0% 90.0% 61.9% 90.9%

148 65 104 65 103 77 2 70 1489 104 16 7 184 31

50 17 53 23 42 43 2 51 816 49 16 7 121 9

33.8% 26.2% 51.0% 35.4% 40.8% 55.8% 100.0% 72.9% 54.8% 47.1% 100.0% 100.0% 65.8% 29.0%

-6 6 -96 -20 -26 -28 -1 -3 -44 18 11 -3 37 9

-3.9% 10.2% -48.0% -23.5% -20.2% -26.7% -33.3% -4.1% -2.9% 20.9% 220.0% -30.0% 25.2% 40.9%

2611

1279

49.0%

2465

1299

52.7%

-146

-5.6%

30 1053 38

14 368 32

46.7% 34.9% 84.2%

58 865 29

13 293 20

22.4% 33.9% 69.0%

28 -188 -9

93.3% -17.9% -23.7%

GROUP 4 - TOTAL

1121

414

36.9%

952

326

34.2%

-169

-15.1%

SUB-TOTAL OF GROUPS 1 TO 4

3960

1897

47.9%

3642

1811

49.7%

-318

-8.0%

49 2 110 17 1 207 84 117 565 9 11

50 2 109 18 1 207 79 119 572 10 11

102.0% 100.0% 99.1% 105.9% 100.0% 100.0% 94.0% 101.7% 101.2% 111.1% 100.0%

22 4 73 28 0 184 72 745 0 77 17

21 4 74 27 0 184 71 745 0 78 14

95.5% 100.0% 101.4% 96.4% 100.0% 98.6% 100.0% 101.3% 82.4%

GROUP 5 - TOTAL

1172

1178

100.5%

1222

1218

99.7%

50

4.3%

TOTAL OF GROUPS 1 TO 5

5132

3075

59.9%

4864

3029

62.3%

-268

-5.2%

GROUP 1 - TOTAL

5 9 47.4% 0 -24 -40.7% -5 -12.8% 11 91.7% -1 -100.0% -6 -85.7% -1 -16.7% -1 -100.0%

GROUP 2 Rape Assault with intent to ravish Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 3 Housebreaking ~ domestic dwelling Housebreaking ~ domestic non-dwelling Housebreaking ~ commercial Theft, attempt theft from locked premises/property Theft, attempt theft from locked motor vehicle Theft, attempted theft of a motor vehicle Convicted thief in poss.of tools etc. w.i. to steal In building with intent to steal Theft Theft from motor vehicle Reset Embezzlement Fraud Others GROUP 3 - TOTAL

GROUP 4 Fireraising Malicious Damage/Vandalism Others

GROUP 5 Public mischief & wasting police time Escape or rescue from police custody or prison Resisting arrest or obstructing police officer General attempts to pervert the course of justice Sex Offenders' register offences Bail - Fail to keep conditions Possession of offensive weapons Drugs - supply, with intent to supply etc Drugs - personal possession Drugs - manufacture etc Others

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

36

-27 -55.1% 2 100.0% -37 -33.6% 11 64.7% -1 -100.0% -23 -11.1% -12 -14.3% 628 536.8% -565 -100.0% 68 755.6% 6 54.5%


DELIVERING LOCAL POLICING

B

uilding public confidence and trust is how Tayside Police aims to improve satisfaction with the quality of service provided to its communities. This is achieved through the effective delivery of policing services which meet the needs of local communities. It is about ease of access to services, giving the public a voice in order to influence how the force responds to issues that matter to them, delivering appropriate and robust interventions, working with partners, providing feedback to the public and keeping them informed of progress and improvement. The force uses performance indicators to gather information about performance, quality of service and public perception. These are illustrated below. Those marked with a tick also contribute to the following: The Scottish Policing Performance Framework ‘Scotland Performs’ - the National Government Framework (Single Outcome Agreements) The Force Control Strategy

INDICATORS 1.

PUBLIC PROTECTION

2.

SERIOUS AND ORGANISED CRIME

3.

COUNTER TERRORISM

4.

FIREARMS

5.

ANTISOCIAL BEHAVIOUR

6.

CRIME

7.

ROAD POLICING/SAFETY

8.

SERVICE RESPONSE

37


PUBLIC PROTECTION Tayside Police uses its crime recording system to manage information gathered by operational police officers in respect of all facets of the Public Protection portfolio, including Domestic Abuse, Child Protection and Vulnerable Adult Protection.

In addition to working with our partners, when a crime has also been committed, Tayside Police will carry out a thorough investigation and, where there is a sufficiency of evidence, the perpetrator will be reported to the Procurator Fiscal.

Where substantive crimes are being investigated, reports will have relevant markers added to them which allows officers and staff from support functions and specialist teams to search and identify relevant records.

The graph below illustrates that during the first four months of 2011/12 the number of Domestic Abuse incidents recorded each month was lower than the number recorded at the same time last year. However this pattern was reversed in August and, since then, the number of domestic abuse incidents recorded each month has been higher than last year. In the month of February 2012 406 incidents were reported, 35% more than in the corresponding month last year. Taking all months into consideration, at the end of February the total of 4381 incidents was 6% higher than the 4140 incidents reported at the end of February 2011.

Where no substantive crimes are being investigated, the system allows officers to file CONCERN reports which, as the title suggests, allows officers to record any anxiety they have regarding a situation they have either attended or witnessed during the course of their duties. These domestic, child and adult concern reports are, in due course, assessed by specialist departments and, where appropriate, information is shared with partner agencies under Information Sharing Protocols.

2010-11

Tayside ~ Domestic Abuse Incidents

2011-12

500 450 400

Domestic Abuse

350

Tayside Police respond to many instances of a domestic nature throughout the course of a year. All domestic abuse incidents are recorded to ensure an appropriate response is initiated.

300

By recording all incidents of domestic abuse, Tayside Police can, in the first instance, assess risk to those who are subjected to the abuse and the impact on any children involved. Secondly, they can put protective measures in place, and lastly, target repeat offenders.

100

250 200 150

50 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Between April and the end of February 2012, 2239 out of the 4381 domestic abuse incidents Tayside Police dealt with involved one or more substantiated crimes. In 57% of incidents where a crime had occurred the perpetrator was charged and a report was sent to the Procurator Fiscal. Victims stated that 38% of reported incidents resulting in a substantive crime were repeat episodes.

Domestic abuse is not a crime in itself and can be either one form of, or a combination of, non-criminal behaviour or criminal behaviour. Examples of noncriminal behaviour would be isolation, withholding money and psychological abuse etc which can have a substantial impact on a person’s health and wellbeing and that of their children. Examples of criminal behaviour would be assaults, vandalism, threatening or abusive behaviour, fire-raising etc.

Throughout the Tayside area there were 109 Domestic Abuse Incidents per 10,000 population. In 24% of incidents either the victim, the perpetrator or both were under the influence of alcohol at the time of the incident.

When domestic abuse is reported to the police we will work in partnership with specialist agencies including Barnardos, Women’s Aid and the Violence against Women partnerships to ensure that those at risk from abuse, and their families, are given appropriate support and advice which will enable them to make an informed decision about their future.

The following table provides details of the number of incidents per month and the number per 10,000

38


PUBLIC PROTECTION population. It also includes the number of incidents resulting in a substantive crime and the percentage of those where a victim reported a repeat episode. The last column contains the number of all incidents where alcohol was an influencing factor.

Tayside Police Force

Incidents per 10,000 population

Domestic Incidents

Incidents resulting in a substantive crime

% of crimes w ith repeat victims

Crimes against Children There were 931 crimes recorded throughout Tayside between April and the end of February 2012 where a child was recorded as the victim. However, this total does include crimes of theft where an item belonging to a child (most commonly a bicycle or a mobile phone) was stolen. The graph below illustrates the geographical distribution per 10,000 population with 27 such crimes in the Dundee area, 26 in Angus and 17 in Perth & Kinross.

% incidents involving alcohol

Apr

322

8.00

194

31%

17%

May

369

9.17

202

39%

20%

Jun

335

8.32

174

41%

22%

Jul

413

10.26

218

36%

24%

Aug

436

10.83

221

35%

22%

Sep

401

9.96

213

35%

23%

Oct

418

10.38

228

43%

31%

Nov

382

9.49

189

35%

25%

Dec

454

11.28

221

41%

23%

Jan

445

11.05

207

44%

29%

Feb

406

10.08

172

33%

27%

Mar

0

0.00

0.00

0%

0%

Total

4381

109

2239

38%

24%

Tayside Crimes against Children (per 10,000 population)

17

Perth & Kinross

26

Angus

27

Dundee

From April 2011 to February 2012 there were 476 crimes of violence recorded in Tayside of which 10% were recorded with a domestic marker.

0

Throughout Tayside, between April and the end of February 2012 there were 2617 adult concern reports recorded. This equated to 65 per 10,000 population.

ADULT CONCERN REPORTS

Child Concern Reports Throughout Tayside, between April 2011 and the end of February 2012 there were 8196 child concern reports recorded. This equated to 204 per 10,000 population.

Perth & Kinross

Concern Reports

No. per 10,000 population

Concern Reports

No. per 10,000 population

Concern Reports

No. per 10,000 population 3.52

Apr

42

2.91

62

5.61

52

May

44

3.05

89

8.05

71

4.80

Jun

40

2.77

84

7.59

67

4.53

Jul

55

3.81

101

9.13

69

4.67

Aug

66

4.57

99

8.95

94

6.36

Sep

58

4.02

106

9.58

83

5.62

Oct

70

4.85

90

8.14

97

6.56

Nov

57

3.95

109

9.86

83

5.62

Dec

55

3.81

94

8.50

114

7.71

Jan

73

5.06

105

9.49

99

6.70

Feb

70

4.85

123

11.12

96

6.50

630

44

1062

96

925

63

The following table shows the divisional distribution with 4158 recorded in Dundee, 2195 in Angus and 1843 in Perth & Kinross. The highest number recorded per 10,000 population was in Dundee at just over 198.

Mar TOTAL

30

12 crimes were recorded where the offender was under the influence of drugs and in 1 case the child had also been given drugs.

The following table shows the divisional distribution with 630 recorded in Dundee, 1062 in Angus and 925 in Perth & Kinross. The highest number recorded per 10,000 population was in Angus at 96. Angus

20

Of great concern is the fact that in 12% of crimes against children (113) the offender was under the influence of alcohol, putting the child in question at risk. 32 such crimes were recorded in Dundee, 31 in Perth & Kinross whilst the total in Angus was 50. In 35 crimes across Tayside the child was also under the influence of alcohol.

Adult Concern Reports

Dundee

10

Source of information: Tayside Police Crime Recording System

39


PUBLIC PROTECTION CHILD CONCERN REPORTS

Dundee Concern Reports

No. per 10,000 population

Angus Concern Reports

risk, high risk, medium risk, low risk or not assessed.

Perth & Kinross

No. per 10,000 population

Concern Reports

No. per 10,000 population

Apr

361

25.02

172

15.55

139

9.40

May

395

27.37

210

18.99

181

12.25

Jun

383

26.54

202

18.26

182

12.31

Jul

395

27.37

190

17.18

162

10.96

Aug

414

28.69

218

19.71

156

10.55

Sep

409

28.34

242

21.88

176

11.91

Oct

359

24.88

189

17.09

194

13.13

Nov

344

23.84

177

16.00

187

12.65

Dec

356

24.67

187

16.91

159

10.76

Jan

393

27.23

209

18.90

171

11.57

Feb

349

24.19

199

17.99

136

9.20

The chart below shows that there were 415 registered Sex Offenders in Tayside as at the end of February 2012. Of these, 349 were living in the community and were mainly assessed as medium (150) or low risk (147) of causing serious harm to another individual. There were however 37 people who were considered a high risk, should they re-offend. There were 14 very high risk offenders in custody. In addition, there were 16 high risk offenders, 15 medium risk and 5 low risk offenders also in custody. Tayside Registered Sex Offenders

Mar TOTAL

4158

288

2195

198

1843

125

V. High Risk

High risk

Low Risk

Not Assessed

Medium Risk

400 350

Crimes of Indecency

15

300

This crime group (referred to as Group 2) involves sexual offences. Some of these crimes have been committed prior to the current reporting period although all offences are recorded at the time they are reported. This can mean that some of the data reported each month could contain historical crimes. In addition, as evidence is discovered during investigations multiple crimes can be detected. As such, the level of crime recorded each month is variable. Between April 2011 and the end of February 2012, in Dundee, 215 crimes were recorded and a detection rate of 56.7% was achieved. In Angus 115 crimes were recorded together with a detection rate of 63.5% and 94 crimes were recorded in Perth and Kinross where the detection rate was 70.2%. The figures for the whole of Tayside were 424 crimes recorded and 61.6% detected.

250

147

200 150 150

100 50 0

37 0 RSOs in the Community

16 5 15 16 14 RSOs in Custody

Sexual Prevention Orders A Sexual Offences Prevention Order (SOPO) is an order that is made by the court and designed to protect the public from serious sexual harm. SOPOs are intended to protect the public from the risks posed by sex offenders by placing restrictions, or obligations on the sex offender’s behaviour.

Registered Sex Offenders The list of Registered Sex Offenders is broken down into the number of those in the community and the number of those in custody.

32 Full SOPOs were in force as at the end of February 2012.

Failure to notify police/provide false information

Registered Sex Offenders in the community are those who have either completed their prison sentence and have been released into the community or are serving their sentence within the community. These people required to be monitored as registered sex offenders.

It is a requirement of the Sexual Offences Act 2003 that a Sex Offender must provide to the police, and keep updated, various personal details including change of address and holiday arrangements, if these involve leaving the United Kingdom. Failure to do so results in the person being changed with the offence of ’Failure to notify the police or provide false information’.

Registered Sex Offenders in custody are those who are currently serving their sentence. The length of time people spend on the sex offenders register will depend on the sentence they received. The number of sex offenders at risk of doing serious harm to another individual (should they commit another crime) is also broken down into those at very high

Between April 2011 and February 2012, 3 people were charged with this offence. Source: Tayside Police Public Protection Unit/ Management Information System 40


PUBLIC PROTECTION Drugs Supply of Class A Drugs

8

The chart below shows the number of crimes involved in the supplying of Class A drugs. This can be actual supply of drugs, possession with intent to supply drugs, importing or manufacturing of drugs, but does not include the charge of possession (for personal use) of drugs.

7

Tayside

2010-11 UCL (Av. +2SD) 3 Year Average

Class A Drugs Recorded 90

Tayside Drug Related Deaths

2010-11

2011-12

6 5 4 3 2

Class A 2011-12 LCL (Av. -2SD)

1 0

80

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

70 60 50

A higher proportion of deaths has been in evidence over the winter months as more have occurred during this year compared to last, every month since October, as the chart above clearly illustrates.

40 30 20 10 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Alcohol Related Violent Crime

Mar

Violent Crime includes crimes of Murder, Attempted Murder, Serious Assault, Robbery, Child Cruelty, There were 130 crimes recorded to date throughout Threats, Abduction etc. These crimes are all ‘Victim Tayside, 15.6% fewer than at the same time last year Based’ which means a crime is recorded for each vicas each month the number of crimes recorded has tim of violent crime even if there are multiple victims involved in the same incident. hovered around the lower control limit. This is a volatile area on which to report. In some months there may appear to be very little activity and then there may be a large number of crimes reported at the one time. The nature of this area of business often involves many months of preparation, surveillance and co-operation with other forces, perhaps leading to a successful operation where several perpetrators are charged with numerous offences.

All Violent Crime Alcohol Related Violent Crime

Tayside Police

Alcohol Related Violent Crime 2011-12 70 60 50 40 30

The results are not a reflection on divisional performance as these arrests are often as a result of a headquarters drugs operation carried out in conjunction with the pertinent division and are recorded to reflect the geographical area in which the perpetrators were apprehended.

20 10 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

40% of drugs involved in crimes of supplying drugs were Class A and the remaining 60% was attributable The graph above illustrates the number of crimes where either the offender and/or the victim were unto other classes of drugs. der the influence of alcohol per month against the total number of violent crimes. Drugs Deaths There were 49 drug-related deaths in Tayside from April 2011 to February 2012, an increase of 58% from 15 violent crimes recorded during February 2012 involved alcohol, bringing the cumulative total for 2011the 31 recorded at the same time last year. Source of information: Tayside Police Management Information System 41


PUBLIC PROTECTION 12 to 232 crimes. This is an increase of just over 3% on the 225 recorded at the same time last year. During the same period 476 violent crimes were recorded, a decrease of 7.4% when compared to the 514 recorded the previous year. The total of alcohol related minor assaults recorded between April 2011 to February 2012 was 1623, 18% fewer than the 1980 recorded at the same time last year. At the end of February 2011 the number of alcohol related minor assaults accounted for 46% of all minor assaults. During the same period this year the commensurate figure was just over 44%.

Racist and Other Hate Crime ‘Racist Crime’ includes: racist element

any crime which has a

‘Hate Crime’ includes: any crime which has occurred due to the victim being targeted because of their disability, or through a transphobic/transgender or a sectarian/religious nature. Tayside Racist & Other Hate Crimes 50

Racist Crime 2011/12

Other Hate Crime 2011/12

Racist Crime 2010/11

Other Hate Crime 2010/11

45 40 35 30 25 20 15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

The preceding graph illustrates that there was a general decline in both racist and hate crime during 2011. However, the 30 Racist crimes recorded during January matched the July result and was the highest monthly total this year to date. 25 such crimes were recorded in February 2012 bringing the total to 276, 10% fewer when compared to the 306 recorded at the same time last year

Source of information: Tayside Police Management Information System

42


COUNTER TERRORISM UK Threat Levels The Home Office is responsible for announcing the UK threat level at any time and in advising the public when that level changes. There are five levels of threat: ♦

Critical ~ an attack is expected imminently

Severe ~ an attack is likely

Substantial ~ an attack is a strong possibility

Moderate ~ an attack is possible but not likely

Low ~ an attack is unlikely

On 11 July 2011 the Home Secretary announced that the Joint Terrorism Analysis Centre had changed the threat level from international terrorism from severe to substantial. That means there is a strong possibility of a terrorist attack. The current level remains at SUBSTANTIAL.

Tayside In Tayside Police, Special Branch constantly review threat assessments. In addition, Counter Terrorist Security Advisors continue to raise the level of awareness about terrorist related matters within the Force and partner agencies. Between April and the end of February 2012, 74 Counter Terrorism briefings were delivered across Tayside and a total of 729 non-police personnel were in attendance.

Source of information: The Home Office web-site Tayside Police Special Branch

43


GROUPS 1-4 RECORDED CRIME Policing Tayside

Tayside

2010-11 UCL (Av. +2SD) 3 Year Average

Groups 1-4 2400

2011-12 LCL (Av. -2SD) Forecast

2200

Groups 1 to 4 includes: - Group 1 ~ Violence - Group 2 ~ Indecency - Group 3 ~ Dishonesty - Group 4 ~ Vandalism, Fire-raising etc.

The chart to the left illustrates that the level of crime each month this year has been much lower than the previous year. The pattern, however, is very similar. If this continues, crime will rise in March, although not perhaps to the level indicated by the projected yellow circle on the chart. With only one month to go, 13549 crimes recorded was 4401 crimes below target and, therefore, target should be achieved.

2000 1800 1600 1400 1200 1000 800 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Note: All projections are based on the previous 60 months’ worth of data and take seasonal variations into consideration. These are calculated every three months and illustrated on the graphs by a red-ringed yellow circle. The table below, and the ones on the following crime category pages, show the monthly totals of crime for the year 2010-2011 and for the months which have elapsed in 2011-12. The total column compares the cumulative result at the end of the most recent month in 2011-12 with the commensurate result last year and the last column displays the percentage difference. The colour coding indicates where a cumulative result has achieved target (green) or not achieved target (red).

Table of crime by month Groups 1-4 Recorded Crime Tayside Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Total % Diff 2011-12 1249 1298 1198 1352 1407 1353 1268 1099 1013 1177 1135 13549 -18% 2010-11 1478 1505 1674 1629 1816 1524 1585 1508 1126 1388 1330 1469 16563

Dundee 2011-12 2010-11

Apr 696 822

May 699 818

Jun 563 962

Jul 665 868

Aug Sep 745 675 1042 811

Oct 665 930

Nov 569 808

Dec 500 652

Jan 660 792

Feb 568 684

Mar

Angus 2011-12 2010-11

Apr 231 315

May 277 337

Jun 278 368

Jul 299 324

Aug 310 345

Sep 270 313

Oct 253 326

Nov 228 298

Dec 254 219

Jan 248 275

Feb 254 294

Mar

Perth & 2011-12 2010-11

Apr 322 341

May 322 350

Jun 357 344

Jul 388 437

Aug 352 429

Sep 408 400

Oct 350 329

Nov 302 402

Dec 259 255

Jan 269 321

Feb 313 352

Mar

777

283

409

Total % Diff 7005 -24% 9189 Total % Diff 2902 -15% 3414 Total % Diff 3642 -8% 3960

Detection Rate The detection rate was 46.9% against the target of 46.5%; this was one percentage point higher than the 45.9% recorded at the end of February 2011. If this can be sustained then target will be achieved. Source: Tayside Police Management Information System

44


GROUPS 1-4 RECORDED CRIME

Dundee Groups 1-4

2010-11 UCL (Av. +2SD) 3 Year Average

1100

Policing Dundee Crime: The level of crime recorded each month during the current year has been much lower than during 2010-2011. Although the number of crimes recorded has increased in January, this was expected following last year’s trend. Even if crime escalates again in March, the projected year end figure of 7783 is well below the target of 10000, so this should be easily achieved.

2011-12 LCL (Av. -2SD) Forecast

1000 900 800 700 600

Detection Rate: The detection rate of 46.3% re-

500 Apr

May

Jun

Jul

Aug

Sep

Angus

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

Groups 1-4 700

Feb

mained above the target of 45.5% and providing this can be sustained, target will be achieved.

Mar

Policing Angus Crime: For the first time this year the number of crimes approached the three year average in December but it dropped to the lower control limit again in January and remained there in February. Due to the consistent low levels of crime recorded this year the year end result is predicted to be 3230, well below the target of 3650 and it is expected target will be achieved.

2011-12 LCL (Av. -2SD) Forecast

600 500 400 300

Detection Rate: The detection rate in Angus has fell steadily since June 2011 but did stabilise in February at 44.8%. A further 121 detections would have be required in order to meet target. Therefore it is unlikely that this target will be achieved at the year end.

200 100 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross Groups 1-4

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

700

Feb

Mar

2011-12 LCL (Av. -2SD) Forecast

Policing Perth & Kinross

Crime: The graph illustrates the falling numbers of crimes recorded in the latter part of 2011. Even with the increase in numbers recorded in February (313) and a slightly higher projected figure for March it is expected that the target (4300) the target will be comfortably achieved at the end of March.

600 500 400 300 200

Detection Rate: The detection rate fell slightly to 49.7% at the end of February. However, this was still 1.7 percentage points above the target of 48%. Results have been on target all year and it is expected that this will be the case at the end of the year.

100 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information:Tayside Police Management Information System

45


VIOLENT CRIME

Tayside Violent Crime

2010-11 UCL (Av. +2SD) 3 Year Average

100

2011-12 LCL (Av. -2SD) Forecast

90 80 70 60

Policing Tayside Violent Crime includes crimes such as Murder, Attempted Murder, Serious Assault, Robbery, Child Cruelty, Threats, Abduction etc. These crimes are all ‘Victim Based’ which means a crime is recorded for each victim of violent crime even if there are multiple victims involved in the same incident.

50 40 30 20 10 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

The low levels of crime evidenced since November resulted in a sustained on-target result during recent months. With only one month to go there is a differential of 64 crimes between the end of February result and target. The highest monthly result during the year was 60 and it is expected, therefore, that the end of year target will be

achieved, despite the higher projected figure (48) for March.

Table of crimes by month Crimes of Violence Recorded Force Apr May Jun 2011-12 45 44 42 2010-11 44 54 45

Jul 41 50

Aug 55 43

Sep 60 33

Oct 44 43

Nov 33 61

Dec 42 47

Jan 40 52

Feb 30 42

Mar

Central 2011-12 2010-11

Apr 27 19

May 28 29

Jun 20 22

Jul 16 25

Aug 36 19

Sep 33 19

Oct 23 29

Nov 19 38

Dec 14 26

Jan 21 29

Feb 13 22

Mar

Eastern 2011-12 2010-11

Apr 3 10

May 3 11

Jun 8 7

Jul 9 8

Aug 6 5

Sep 17 6

Oct 7 8

Nov 6 9

Dec 20 10

Jan 8 8

Feb 8 11

Mar

Western 2011-12 2010-11

Apr 15 15

May 13 14

Jun 14 16

Jul 16 17

Aug 13 19

Sep 10 8

Oct 14 6

Nov 8 14

Dec 8 11

Jan 11 15

Feb 9 9

Mar

52

23

11

18

Total % DiffYear End 476 ~ -7% 514 568 Total % DiffYear End 250 ~ -10% 277 302 Total % DiffYear End 95 ~ 2% 93 104 Total % DiffYear End 131 ~ -9% 144 162

Detection Rate 85.1% of all crimes had been detected at the end of February, just one percentage point above the target of 85%. There is very little room for error and it is hoped target will be achieved at the end of March.

Source: Tayside Police Management Information System

46


VIOLENT CRIME Dundee Violent crime

2010-11 UCL (Av. +2SD) 3 Year Average

60

Policing Dundee Crime: Despite the number of crimes falling from August to December 2011, target was not achieved during those months because cumulatively, the results were too high. However, the benefit from the reduction during those four months is now being felt, despite there being a rise in the number of crimes recorded in January, the target was achieved for the 4th consecutive time in February. With only one month to go the total of 250 was 35 below target. The projected figure for March is 22 and the monthly average to date this year 23, so it is expected that target will be achieved at the end of the year.

2011-12 LCL (Av. -2SD) Forecast

50 40 30 20 10 0 Apr

May

Jun

Jul

Aug

Sep

Angus Violent Crime

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

30

Feb

Mar

Detection Rate: 82.0% of all crimes had been detected against a target of 75.0% at the end of February and it is expected that this level will continue and target will be met.

2011-12 LCL (Av. -2SD) Forecast

Policing Angus Crime: The graph to the left illustrates the rises and falls in the numbers of crime recorded this year which has been fairly erratic in comparison to last year. 5 or fewer crimes will need to be recorded in March (instead of the 9 expected from the monthly average and the projected figure of 14) in order for target to be achieved.

25 20 15 10

Detection Rate: 84.2% of all crimes had been detected against a target of 96.0%. 11 further detections would have been required to achieve target. It is, perhaps, unlikely that target will be met.

5 0 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross Violent crime

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

30

Feb

Mar

Policing Perth & Kinross Crime: In spite of the monthly results falling below target every month from April to November, the last 3 months results have fallen below the lower control limit. This has enabled target results to be achieved during the last three months. 131 crimes recorded at the end of February allows for 24 crimes in March. As the highest month this year was July with 16 crimes recorded, it is confidently expected that target will be met.

2011-12 LCL (Av. -2SD) Forecast

25 20 15 10 5

Detection Rate: The detection rate fell to just below target (92%) at the end of February. Just one more detection would have secured an on target result. It is possible that the end of year result may improve sufficiently enough achieve target.

0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information:Tayside Police Management Information System

47


ROBBERY

Tayside

2010-11 UCL (Av. +2SD) 3 Year Average

Robbery 40

2011-12 LCL (Av. -2SD)

35

Policing Tayside Robbery includes crimes of Robbery and Assault with intent to Rob. At the end of February there had been 108 robberies across Tayside compared to 142 the previous year, a reduction of 24%. The target of 156 should be easily achieved at the end of March as the highest monthly result this year was 15 in September.

30 25 20 15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Table of crimes by month Robbery Crimes Recorded Force Apr May Jun 2011-12 10 9 11 2010-11 13 9 13

Jul 9 9

Aug 10 9

Sep 15 7

Oct 8 8

Nov 5 22

Dec 9 13

Jan 13 20

Feb 9 19

Mar

Central 2011-12 2010-11

Apr 6 7

May 7 7

Jun 7 8

Jul 2 5

Aug 6 6

Sep 11 4

Oct 5 7

Nov 3 14

Dec 4 11

Jan 8 14

Feb 4 13

Mar

Eastern 2011-12 2010-11

Apr 0 2

May 0 0

Jun 0 0

Jul 2 0

Aug 1 0

Sep 2 0

Oct 0 1

Nov 0 2

Dec 4 0

Jan 1 0

Feb 1 2

Mar

Western 2011-12 2010-11

Apr 4 4

May 2 2

Jun 4 5

Jul 5 4

Aug 3 3

Sep 2 3

Oct 3 0

Nov 2 6

Dec 1 2

Jan 4 6

Feb 4 4

Mar

15

8

3

4

Total % Diff Year End ~ 108 -24% 158 142 Total % Diff Year End ~ 63 -34% 104 96 Total % Diff Year End ~ 11 57% 10 7 Total % Diff Year End ~ 34 -13% 44 39

Detection Rate A 73.1% detection rate was achieved at the end of February, 1.3 percentage points above the target of 70%. This was the first time target had been achieved since May 2011. Small numbers in this area mean that one detection can lead to large fluctuations in the detection rates and the difference between above and below target is minimal. Hopefully, performance will be good enough to achieve an on target result at the end of the year.

48


ROBBERY

Dundee

2010-11 UCL (Av. +2SD) 3 Year Average

Robbery

35

Policing Dundee Crime: There were 63 crimes recorded between April and the end of February 2012. This is much lower than in previous years and lower than the three year average, on which the target if 110 was based. There should be no doubt that target will be achieved.

2011-12 LCL (Av. -2SD)

30 25

Detection Rate: The target of 62% had not been achieved since the first month of the year. However over recent months it steadily improved and in February rallied to 65.1%, 3.1 percentage points above target. Hopefully, this will not deteriorate and end of year target will be achieved.

20 15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Angus

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

Robbery 5

Feb

Mar

Policing Angus Crime: Very small numbers of crimes recorded in Eastern division make the chart look more alarming than it actually is. Unfortunately, 11 crimes recorded at the end of February already exceeded the year end target of 8 crimes.

2011-12 LCL (Av. -2SD)

Detection Rate: 11 crimes recorded and 8

4

crimes detected produced a detection rate of 72.7% against a target of 85%. Small numbers of crimes (and detections) lead to large fluctuations in results in this area. 2 detections more would have been required in order to secure an on target result.

3

2

1

0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Policing Perth & Kinross

Crime: Crime continued to fall in December when Perth & Kinross

2010-11 UCL (Av. +2SD) 3 Year Average

Robbery 12

just 1 crime was recorded but escalated again in January to 4 in line with the rise experienced last year and illustrated clearly on the graph to the left. At the end of February 34 crimes had been recorded against an end of year target of 38 allowing for 4 crimes in March before target is breached. Given that a monthly total of 4 has only been exceeded once this year (July) it is possible that target will be achieved.

2011-12 LCL (Av. -2SD)

10 8 6 4

Detection Rate: 82.4% of crimes were detected against a target of 80.0% and if this level of detections is sustained target will be achieved.

2 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information:Tayside Police Management Information System

49


VANDALISM Tayside

2010-11 UCL (Av. +2SD) 3 Year Average

Vandalism 700

2011-12 LCL (Av. -2SD) Forecast

600

Policing Tayside This category includes acts of Vandalism and Malicious Mischief.

The chart to the left shows that results during the first ten months of this year have been well below those recorded last year and in other previous years. All divisions have strived to curb acts of vandalism etc and the success of those efforts is reflected in the results and has been well documented

500 400 300 200 100 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

At the end of February recorded crime for vandalism in Tayside (3803) was 24% lower than at the same time last year (5012) resulting in ’on target’ results for Tayside and

the three divisions. The projected figures for next month indicate results in line with the lower control limit and it is confidently expected that target will be achieved.

Table of crimes by month Force Apr 2011-12 435 2010-11 424

May 413 468

Jun 290 510

Jul 356 421

Aug 382 507

Sep 343 446

Oct 365 565

Nov 317 412

Dec 274 351

Jan 332 440

Feb 296 468

Mar

Central Apr 2011-12 239 2010-11 209

May 219 237

Jun 133 292

Jul 178 233

Aug 177 282

Sep 162 230

Oct 186 338

Nov 155 226

Dec 116 225

Jan 179 241

Feb 154 258

Eastern Apr 2011-12 96 2010-11 120

May 109 107

Jun 71 124

Jul 104 91

Aug 120 110

Sep 84 107

Oct 95 137

Nov 87 91

Dec 98 75

Jan 103 106

Feb 73 120

Mar

Western Apr 2011-12 100 2010-11 95

May 85 124

Jun 86 94

Jul 74 97

Aug 85 115

Sep 97 109

Oct 84 90

Nov 75 95

Dec 60 51

Jan 50 93

Feb 69 90

Mar

418 Mar 228

93

97

Total % Diff Year End ~ 3803 -24% 5442 5012 Total % Diff Year End ~ 1898 -32% 3010 2771 Total % Diff Year End ~ 1040 -12% 1281 1188 Total % Diff Year End ~ 865 -18% 1151 1053

Detection Rate 30.3% of all crimes of vandalism had been detected at the end of February against a target figure of 32.0%. A further 63 detections would have been required to secure an on-target result. This is the only crime performance indicator not be on line to achieve target for Tayside at the end of March. It is unlikely that this target will be achieved.

50


VANDALISM Dundee

2010-11 UCL (Av. +2SD) 3 Year Average

Vandalism 400

Policing Dundee Crime: The lower results in recent months were followed by a rise in numbers in January (179) but this fell again in February and, therefore, the trend line remained on a downward trajectory. The total of 1898 crimes recorded at the end of February was 32% lower than the 2771 recorded at the same time last year and it is extremely unlikely the end of year target will not be achieved.

2011-12 LCL (Av. -2SD) Forecast

350 300 250 200 150 100

Detection Rate: 28.5% of crime was detected against the target of 27.5%. Maintenance of this will result in the target being achieved at the end of the year.

50 0 Apr

May

Jun

Jul

Aug

Sep

Angus

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

Vandalism 250

Feb

Mar

Policing Angus Crime: The monthly totals this year between April and January fluctuated between 71 and 120, interleaved last year’s line, as illustrated on the adjacent graph and showed very little similarity in pattern. The trend line for the year, at the end of January was on a slight incline but the lower monthly result recorded in February reversed that trend. Lower results this year should ensure that end of year target is achieved.

2011-12 LCL (Av. -2SD) Forecast

200

150

100

50

Detection Rate: 30.9% of crime was detected, 6.1 percentage points below target. A further 64 detections would have been required to achieve the target figure of 37%. It is unlikely this target will be achieved.

0 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

Vandalism 180

Feb

Mar

2011-12 LCL (Av. -2SD) Forecast

Policing Perth & Kinross

Crime: The expected rise in crime in January did not materialise and the 50 crimes recorded was the lowest monthly total this year to date. However, there was a rise in February to 69, just 5 below the projected figure of 74. The projected figure for March is 72 and is the result is in the vicinity of the projected figure then target will comfortably be achieved.

160 140 120 100 80 60 40

Detection Rate: 33.9% of crime was detected, 2.1 percentage points below target. A further 19 detections would have secured the target figure of 36%. Target has not been achieved at all this year and it is unlikely this will be reversed at the end of March.

20 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information:Tayside Police Management Information System

51


DOMESTIC HOUSEBREAKING Tayside

2010-11 UCL (Av. +2SD) 3 Year Average

Domestic Housebreaking

140

2011-12 LCL (Av. -2SD) Forecast

120 100 80 60 40 20 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Policing Tayside ‘Domestic Housebreaking’ includes those crimes pertaining to residential dwellings. Included are: - Theft by Housebreaking - Housebreaking with intent to Steal - Attempted Housebreaking with intent to enter and steal.

The chart to the left shows the rise in the numbers of crimes recorded in recent months contributing to an upward facing trend line. However, 603 crimes had been recorded at the end of February, 27% fewer than at the same time last year. The end of year target is 775 and it is expected that this target will be achieved.

Table of crimes by month Force 2011-12 2010-11

Apr 46 80

May 39 78

Jun 63 96

Jul 60 81

Aug 57 101

Sep 61 69

Oct 77 69

Nov 40 61

Dec 47 51

Jan 53 76

Feb 60 68

Mar

Central 2011-12 2010-11

Apr 32 57

May 22 56

Jun 36 71

Jul 36 60

Aug 39 72

Sep 32 44

Oct 43 53

Nov 17 38

Dec 35 37

Jan 36 55

Feb 39 39

Mar

Eastern 2011-12 2010-11

Apr 9 8

May 9 10

Jun 7 16

Jul 5 7

Aug 10 10

Sep 12 8

Oct 11 8

Nov 7 11

Dec 5 4

Jan 5 4

Feb 8 8

Mar

Western Apr 2011-12 5 2010-11 15

May 8 12

Jun 20 9

Jul 19 14

Aug 8 19

Sep 17 17

Oct 23 8

Nov 16 12

Dec 7 10

Jan 12 17

Feb 13 21

Mar

44

31

3

10

Total % Diff Year End ~ 603 -27% 874 830 Total % Diff Year End ~ 367 -37% 613 582 Total % Diff Year End ~ 88 -6% 97 94 Total % Diff Year End ~ 148 -4% 164 154

Detection Rate 33.3% of crime had been detected against the target of 30%. This was a 3.9 percentage point improvement on the 29.4% detection rate recorded at the same time last year. Target was achieved at the end of each month this year and it is more than likely this will remain the case at the end of March.

52


DOMESTIC HOUSEBREAKING

Dundee Domestic Housebreaking

2010-11 UCL (Av. +2SD) 3 Year Average

90

Policing Dundee Crime: the level of crime, after levelling in January, rose slightly in February and the trend line was, therefore, still on a slight upward incline. However, the end of February result of 367 was a 37% improvement on the 582 recorded at the same time last year. An on-target result had been achieved every month during the year and there is no reason to suppose this will not continue to the end of the March.

2011-12 LCL (Av. -2SD) Forecast

80 70 60 50 40 30 20 10

Detection Rate: 32.7% of crime was detected against the target of 26.0%. Again, target was achieved throughout the year and should be achieved at the end of March.

0 Apr

May

Jun

Jul

Aug

Sep

Angus Domestic Housebreaking

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

30

Feb

Mar

Policing Angus

2011-12 LCL (Av. -2SD) Forecast

Crime: A slight rise in the number of crimes recorded in February to 8 (exactly as projected) brought the total for the year to date to 88. The end of year target is 90 which only leaves a margin of 2 crimes over the next month before the target figure is breached. It is unlikely the target will be achieved at the end of March.

25 20 15 10

Detection Rate: 35.4% of crime was detected against the target of 40.0%. 5 more detections would have been required in order to achieve target. As target has not been achieved since October it is unlikely there will be an improvement big enough to secure target at the end of the year.

5 0 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Average

Domestic Housebreaking

Feb

Mar

2011-12 LCL (Av. -2SD) Forecast

Policing Perth & Kinross Crime: After the reduction in monthly totals of crime recorded in November and December, the January and February results rose to around the 3 year average level. However, the 148 crimes recorded to the end of February exceeded the target by 8 crimes and, therefore, target will not be achieved at the end of the year.

30 25 20 15 10 5

Detection Rate: 33.8% of crime was detected 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

against the target of 40.0%. 10 more detections would have been required in order to achieve target. It is unlikely target will be achieved at the end of March.

Mar

Source of information:Tayside Police Management Information System

53


ROAD CASUALTIES 2011 saw the start of the Scottish Government’s Road Safety Framework which will run until 2020. The improvements set under the Framework are:

The graph below details the number of people seriously injured each month during 2010 and 2011. The dotted line indicates the most recent 3 year average.

30% reduction in people* killed 43% reduction in people seriously injured 35% reduction in children killed 50% reduction in children seriously injured 10% reduction in people slightly injured

Tayside People Seriously Injured

2010-11

2011-12

3 Year Average

30 25

(* people includes children). 20

All percentage reductions are against a baseline of the 5 year average of years 2004-2008 inclusive.

15 10

Number of People killed Between April 2011 and February 2012, 17 people had been killed on the roads of Tayside, 45% fewer than the 34 killed during the same period last year. There were no people killed during February 2012.

5 0 Apr

7

2010-11

2011-12

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Slight Injuries 685 people received slight injuries as a result of a road collision at the end of January 2012, compared to 6673 at the same time last year.

The graph below illustrates that October 2010 was the highest month of that year when 6 people lost their lives because of a collision. The highest result to date this year was November 2011 with 4 fatalities. Tayside People Killed

May

The graph below illustrates the number of slight casualties by month.

3 Year Average

Tayside Slight Injuries

6 5

90

4

80

2010-11

2011-12

3 Year Average

70 3 60 2

50 40

1

30 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

20

Mar

10 0 Apr

Number of People seriously injured 180 people had been seriously injured by the end of January this year, in contrast to 163 the previous year.

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

All results are in line to achieve the National improvement interim targets at the end of 2011-12.

Included in the 166 people seriously injured were 21 children. During the same period last year there were also 20 children seriously injured.

54


ROAD CASUALTIES Collisions There were 670 injury collisions recorded on the roads of Tayside between April 2011 and the end of January 2012, exactly the same as at the same time last year. The graph below allows for month-on-month comparison between the two years.

Tayside Collisions

2010-11

2011-12

3 Year Average

350 300 250 200 150 100 50 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Collisions involving a Police Vehicle Between April 2011 and January 2012 there were 57 collisions throughout Tayside involving a Police vehicle.

Source of information:Roads Policing Unit

55


ROAD SAFETY Background Delivery of Road Safety in the Tayside area is undertaken by two Road Safety Officers, based in Angus and Perth & Kinross, and the Road Safety Coordinator.

The event is scheduled to take place in Angus later in the year.

The remit for Road Safety staff is wide-reaching and encompasses a variety of themes as prescribed in the Scottish Government Road Safety Framework to 2020 where specific casualty reduction targets for Scotland are laid out. Road Safety Staff deliver Road Safety Education using national and local resources to communities across Tayside and far from dealing solely with educational establishments also undertake work with a variety of community groups, ethnic minority groups, seasonal workers and others who request assistance.

Car seat checking was very popular in February and Road Safety Officers saw an increase in the number of requests. Overall staff checked 30 child seats. Many of those attending cited seeing the poster advertising this service in their GP surgery or at Ninewells hospital.

The Road Safety Co-ordinator ensures that appropriate support is given to relevant local and national campaigns and initiatives.

Regular inputs in respect of child in-car safety take place in Angus at ante-natal classes and in Perth & Kinross at post-natal and new parents groups.

Working with partners allows Road Safety Staff to disseminate pertinent Road Safety information to specific groups and there are very good long–term working relationships with NHS Tayside, Tayside Fire and Rescue and the constituent Local Authorities Social Work, Education and Roads and Transport departments. Update Along with regular Road Safety work, February saw Road Safety staff come together to deliver Continuous Professional Development (CPD) training for Early Years and Primary Level teaching staff in Perth & Kinross and Dundee. The aims of the training are to enhance teachers knowledge and subsequent use of the incremental local and national Road Safety Educational resources which are available in Tayside schools thereby contributing to casualty reduction through improving road user attitude, behaviour and skills. The training takes an hour and a half and is delivered through a power point presentation of all resources available for specific age groups which leads into an interactive session using the hard resources and the web based support materials. CPD training has already been prepared and offered for Secondary teaching staff, but with a very low uptake, the decision to cancel the event was taken. Staff who had registered have been contacted and will receive one-to-one training.

Source of Information:Road Safety Co-ordinator, Roads Policing Unit

56


SUPPORTING DELIVERY

C

orporate support forms an important role in ensuring that appropriate resources are in place to deliver an efficient and effective service to the public.

The challenging economic climate means that robust monitoring and reporting processes are instrumental in ensuring that the force is on track to deliver its objectives within the resources available. At the same time, the Scottish Government has set stretching environmental and energy reduction targets for Scotland. As a major employer in Tayside, Tayside Police is committed to demonstrating its contribution to this aim.

MEASURES 9.

CORPORATE SUPPORT

10.

PARTNERSHIP - SCOTTISH POLICE SERVICES AUTHORITY

57


PERSONNEL SICKNESS ABSENCE

National Benchmarking

Police Officers

At the end of December 2011 Sickness Absence for Police Officers throughout Scotland was as follows:

Cumulatively to the end of February this year, sickness absence accounted for 9119 days lost. This resulted in an on-target sickness absence rate for Tayside of 3.8, a considerable improvement on the February 2011 result of 4.2%. The graph below illustrates clearly the high level of days lost in the month of January last year (1159) and the much improved level of 767 this year. Tayside Police OFFICERS

2010-11

Police Officers Dumfries & Galloway

Grampian

Lothian & Borders

Central

Tayside

Fife

Strathclyde

Northern

Scotland (average)

April to December 2011

3.3%

3.7%

3.7%

3.9%

3.9%

4.2%

4.5%

n/a

n/a

Tayside demonstrates the fourth lowest result, equal to Central Scotland Police.

2011-12

Working Days Lost/Sickness Absence 1400.0 1200.0

Police Staff

1000.0

At the end of February, 4.1% of available working days had been lost to sickness absence, exactly the same result as at the end of January. Last year at the same time the sickness absence rate was higher at 4.7%. Whilst still within target (4.5%), most recent results were the highest recorded this year and exceeded 4.0% for the first time. At the end of February 2011 there were 621 staff and the number of days sickness absence taken was 5822 (average 9.3 days per person). At the end of January this year, 4519 days were lost but the number of staff had reduced to 542 (an average of 8.2 days per person).

800.0 600.0 400.0 200.0 0.0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Over half the days lost (52%) were lost through 96 periods of long-term sickness absence (29 days or over), a further 30% were lost through 1182 periods of short-term sickness absence (under 7 days) and the remaining 18% was accounted for by 101 periods of medium-term absence of between 8 and 28 days.

In terms of length of time staff were off sick, 49% of days lost was accounted for by 54 periods of longterm absence, 30% through 569 periods of shortterm absence and the remaining 21% was due to 68 periods of medium-term absence.

Central Division: lost 3104 days to the end of February, an average of almost 7 days per officer. This resulted in a sickness absence rate of 3.6% (within the 4% target) compared to 4% recorded at the same time last year.

The following graph illustrates clearly the reductions in days lost by Tayside Police Staff since the beginning of April 2011. The reductions in staff numbers began at the end of calendar year 2010 and the graph does illustrate the dramatic changes between April and October. From November onwards the results are, therefore, more comparable.

Eastern Division: lost 2583 days and the sickness absence rate was 5.1%. This result failed to achieve target (4.0%) despite improving month-onmonth since September (5.9%) and being 0.8 percentage points better than at the same time last year.

Tayside Police STAFF

2010-11

2011-12

Working Days Lost/Sickness Absence 700.0

Western Division: recorded a sickness absence rate of 4.3%, marginally higher than the 4.2% recorded at the end of February 2011. This was representative of an average of 8.2 days per officer. This result failed to achieve target (4.0%). The result has been static for the last 3 months but improvements have been steady throughout the year. At the beginning of the year the April result was 5.4%.

600.0 500.0 400.0 300.0 200.0 100.0 0.0 Apr

58

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar


PERSONNEL sated in respect of time spent on duty after normal tour ends or where they have been recalled to duty etc. These additional hours can be taken as payment or accrued as time off in lieu of payment. A record is kept of the number of TOIL hours accrued by officers.

Central Division:

sickness absence rose from 3.8% at the end of February 2011 to 4.1% at the end of February this year, exactly the same as in January and the highest since July 2011. This was accounted for by 620 days lost through sickness absence – an average of 8.7 days per member of staff. This result was within the target of 4.5%.

As at 3 February 2012, 39,939 TOIL hours had been accrued by police officers, 11,262 in Central Division, 9,669 in Eastern Division, 10,834 in Western Division and the remaining 8,174 in other areas of the force.

Eastern Division:

615 days were lost through sickness absence which produced a below target (4.5%) result of 5.6% and averaged out at 11.6 days per member of staff. At the same time last year the sickness absence rate of 4% achieved target.

TURNOVER RATES Western Division: only 2.8% of available working days were lost through sickness absence; 339 days were lost, an average of 5.8 per member of staff. This year’s result is a dramatic improvement on the result at the same time last year ~ 5.3%

Police Officers and Staff leave the force for a variety of reasons, one of which is retirement. Between April and December 2011, 41 Police Officers left Tayside Police which represented a turnover rate of 3.3%. During the same period last year the turnover rate was 2.5%.

National Benchmarking At the end of December 2011 Sickness Absence for Police Staff throughout Scotland was as follows:

Grampian

Dumfries & Galloway

Tayside

Central

Lothian & Borders

Strathclyde

Northern

Scotland (average)

April to December 2011

Fife

Police Staff

During the same period, 74 members of Police Staff left Tayside Police, a turnover rate of 12.7%. During the same period last year the turnover rate was 3.2%. The reason for the 9.5 percentage point increase was acceptance of either the Early Retirement or Voluntary Redundancy package offered by the force.

3.3%

3.4%

3.4%

3.9%

3.9%

4.9%

5.8%

n/a

n/a

SPECIAL CONSTABLES

The table above illustrates that, again, Tayside Police returned the fourth lowest result, equal to Central Scotland Police.

Special Constables in Scotland can and are deployed to a wide range of police duties over and above standard ‘beat duties’. These include Road Policing, Specialist Response, and Community Support. Their primary focus, however remains to provide a highly visible police presence, and a link with local communities across Scotland.

MODIFIED DUTIES AND TIME OFF IN LIEU

Special Constables provide essential assistance to Police Officers throughout the Tayside area. There are currently 156 Special Constables in Tayside ~ 41 in Eastern division, 61 in Central division and 54 in Western division.

Modified Duties Modified duties are defined as temporary short term rehabilitation duties or working conditions approved to assist an individual’s return to the full extent of their duties following illness or injury by permitting return to work of a less demanding capacity.

Between April and December 2011 Special Constables worked a total of 20974 hours.

There were 70 officers were on modified duties as at 3 February 2012. This accounted for 5.6% of overall police officer strength. Of the 70 modified duty officers, 20 were on modified protected duties (for example, pregnancy related).

Despite all the current changes in policing in Scotland, Special Constables remain consistent in their dedication to the role. Source of Information: Sickness Absence and Turnover Rates: Personnel and Training Department, Special Constables: Staff Development Unit

Time Off In Lieu (TOIL) In line with Police Regulations, officers are compen-

59


PERSONNEL RANDOM DRUG TESTING Random drug testing is regularly carried out on Police Officers and Police Staff in order to ensure that employees performance, and public safety, is not put at risk by the influence of drugs. A programme of testing both police officers and police staff is carried out. This supports the prevention and management of substance misuse within Tayside Police in order to create and maintain healthy staff and enhance public trust in services delivered by the Force. This programme does not prevent staff reporting concerns about suspected illegal activity by colleagues, which is acted upon. Between April 2011 and the end of January 2012 108 such tests were carried out. No Police officers, or Police Staff tested positive for drugs. Source of Data: Professional Standards Dept.

PROPORTION OF SALARY COSTS COUNTED FOR BY OVERTIME

AC-

Between April and December 2012 overtime payments accounted for 3.6% of the total salary costs for Police Officers. During the same period overtime payments to Police Staff accounted for 0.7% of the total salary costs for Police Staff. Source of Data: Finance Dept

60


FREEDOM OF INFORMATION The Freedom of Information (Scotland) Act 2002 came into effect on 1 January 2005 and provides a general right of access to all types of recorded information held by public authorities. The Act also sets out exemptions to that right and places a number of related obligations on public authorities, particularly in relation to Records Management and Publication Schemes. Tayside Police maintains a Publication Scheme which sets out the classes of information available, the manner in which the information will be published, and whether a charge will be made for the information. If information is not available through the Publication Scheme then a Freedom of Information request can be submitted. The deadline for a public authority to respond to Freedom of Information requests is 20 working days. There are times, however, when it will not be appropriate for certain types of information to be released into the public domain. As such, the Act allows authorities to withhold information in certain, limited, circumstances e.g. the information is not held by Tayside Police, the information is otherwise unavailable, retrieval of the information sought would exceed the statutory cost limit, the applicant has requested information about themselves, the applicant has requested information about a third party, or information concerning police investigations.

Please note: The number of responses issued per month is irrespective of when the request the is received. For example, a request submitted at the end of February would not be responded to until March Compliance w ith 20 day deadline (%) 70

Number of Number of Time spent QUESTIONS RESPONSES issuing received issued responses

100.0%

Apr

40

228

36

40

£600.00

60

335

49

58.25

£873.75

Jun

58

228

63

59.75

£896.25

Jul

54

213

50

65.25

£978.75

Aug

61

300

54

72.5

£1,087.50

Sep

52

285

63

74

£1,110.00

Oct

47

263

52

59

£885.00

Nov

52

245

40

60.5

£907.50

Dec

45

192

52

50.5

£757.50

Jan

53

211

51

62.25

£933.75

Feb

45

228

38

30.5

£457.50

567

2728

548

632.5

£9,487.50

80.0% 70.0%

40

60.0% 50.0%

30

40.0% 20

30.0% 20.0%

10

10.0% 0

0.0% Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

(following the 20 working days deadline). Therefore, the number of responses which appear in each row of the table do not necessarily correspond to the number of requests submitted for that month. The time spent issuing responses takes account of the number of hours members of staff have spent answering FOI questions (when requests have been allocated to departments) but does not include FOI officer time. The cost of responses issued is based on a £15 per hour average. For a full list of charges please see h t t p : / / w w w . t a ys i d e . p o l i c e . u k / A b o u t - U s / F O I / Publication-Scheme/Charging-Regime.htm

Mar Total

90.0%

50

Cost of responses issued

May

110.0%

60

The following table contains data regarding the FOI r eNumber of REQUESTS received

Number of REQUESTS received

Freedom of Information

As can be seen from the graph, Tayside Police comply with the national 20 working day deadline on almost 100% of requests every month.

quests Tayside Police has received during 2011-12

Source of information: Tayside Police Freedom of Information Department

61


STAFF DEVELOPMENT Staff Development The Staff Development Unit at Tayside Police consists of a team of training professionals, Police Officers, Administration Support, Special Constable Coordinator and a Staff Support Adviser. They work together with colleagues from across the force, as well as the Scottish Police College, to ensure that the officers and staff of Tayside Police have the skills and knowledge to deliver a high quality service to our local communities.

Training Course Utilisation Rate Between April 2011 and the end of February 2012, the Staff Development Unit offered a total of 1426 courses to officers and staff of Tayside Police. There was a total of 10,680 student places available on these courses and 9529 students were able to take advantage of these opportunities, producing a cumulative utilisation rate of 89%

Training Course Evaluation Three questions were asked as detailed in the table above. 2781 students completed the survey and, as illustrated , 98.8% of all respondents said that the course they attended had met with their expectations.

To what extent do you agree with each of the following statements

The pre-course information was ‌ received in sufficient time appropriate and with necessary detail clear and easily understood

Aug 2011Feb 2012 3685 responses

94.4% 94.1% 96.5%

The content of the course was‌ well structured easy to follow delivered effectively

98.5% 99.1% 99.0%

well organised the correct length sufficient for my objectives relevant to m objectives Taking everything into consideration, the course met my expectations

98.8% 92.2% 97.7% 98.0%

The course itself was MONTHLY TRAINING COURSE UTILISATION 2011/12 Courses Held

Utilisation Rate

250

94.0% 91.4%

200

91.7%

92.5% 91.2%

89.1% 87.0%

91.4%

92.0%

99.0%

90.0% 88.7%

88.0%

87.5%

150

86.6%

The above table shows the results of analysis of course evaluation forms completed by officers and staff who attended training courses run by the Staff Development .

86.0% 84.0%

100

82.8%

82.0% 80.0%

50

78.0% 111

170

192

75

104

164

135

168

83

103

121

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

0

76.0% Mar

The graph above illustrates the monthly courses held and the monthly utilisation rate. In total, 12,588 training days were delivered between April and the end of February.

Source of information: Performance & Planning Department

Source of information: Staff Development Unit

62


HEALTH AND SAFETY Health & Safety

The following table provides the reason for accident/ injury between April and February this year. Exposure to violence was the main cause (46%). Assaults accounted for 18% of the total and 16% of injuries were sustained during arrests.

The Force Safety Adviser is responsible for provision of professional advice on all occupational health and safety matters to ensure the safety of all employees and public who work in or visit police buildings and to ensure in the force meets its statutory obligations. On a monthly basis the number of accidents that have occurred during the year will be published together with the causation factors.

Causation factors: Road Traffic collisions Manual handling Slips, trips, falls Training ~ in house and at the Scottish Police College Exposure to violence Assaults Injuries caused by sharp objects Injuries during arrests Others Total

The table below shows the data for April 2011 to February 2012 and includes Accidents of Police Officers and Staff, Violent incidents to Police Officers resulting in lost time and the Total number of incidents resulting in lost time. The table also details the number of days lost and those incidents reported to the Health & Safety Executive. Health & Safety: Accidents to Police Officers and Staff Violent incidents to Police Officers resulting in lost time Total number of incidents resulting in lost time Total number of days lost Incidents reported to the Health & Safety Executive

Total

Apr 2011 Feb 2012 10 2 20 5 188 74 5 65 41 410

% of Total 2% 0% 5% 1% 46% 18% 1% 16% 10%

81 7 18 844 13

Between April 2011 and the end of February 2012 there had been 81 accidents to Police Officers and Staff. However, there were no accidents at all in the month of January - the first time this has occurred in at least 10 years. 7 violent incidents during the year resulted in Police Officers having to take time off work and the total number of incidents resulting in lost time was 18. 13 of these incidents required to be reported to the Health & Safety Executive. Many of the figures relating to Health & Safety are on course to provide the best ever year-end results with two exceptions: the number of days lost, exacerbated this year by four people who sustained injuries resulting in long periods of sickness absence, and injuries sustained as a result of a road traffic collision . This year’s figure includes three officers all of whom were injured in one road traffic collision. Overall, performance was better than the corresponding period last year and the figures for Assaults and Injuries During Arrest are on course to provide a best ever end of year result.

Source of Information: Corporate Resources Dept.

63


64


APPENDIX A: TAYSIDE POLICE PERFORMANCE FRAME-

65


66


67


This document is available on the force intranet and web site. It can be viewed there in large print by increasing the magnification on screen.

You can listen to this document as a PDF file by clicking on the ‘View’, menu, selecting ‘Read out aloud’ and ensuring your volume control is turned up.

Ongoing improvement depends on feedback from contributors and users and we would welcome your views. If you require further information about this report please use the contact below.

WHO TO CONTACT Performance and Planning Unit 0300 111 2222 or email performanceandplanning@tayside.pnn.police.uk Twitter: @statspolice

www.tayside.police.uk


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