September 2011 - Performance Report by Tayside Police

TAY S I D E P O L I C E

Contents

Introduction

2 Information

4 Introduction and guidance

the objectives set in Tay-

side Policing Plan 2011-2014.

6 Summary of Results 10 Policing Tayside Scorecard

The objectives are focused upon

14 Policing Dundee, Angus, Perth & Kinross

delivering a quality service to

30 Public Protection

local communities.

33 Counter Terrorism 34 Crime 55 Road Safety 58 Service Response 60 Public Perception

Results are presented under the governance structure of Tayside Police Performance Framework .

SEPTEMBER 2011

3 Delivering Local Policing

his report is aligned with

64 Corporate Support 75 Tayside Police Performance Framework

The purpose of the report is to provide the public and

This report is currently under development and will expand to include performance information and data under the following headings: - SERIOUS & ORGANISED CRIME

COMMUNITY PRIORITIES

other stakeholders with performance results covering a broad range of policing ac-

VISION AND VALUES

tivity, in accordance with

- FIREARMS

the principles of demon-

- ANTI-SOCIAL BEHAVIOUR

strating Best Value, thereby STANDARDS

ensuring greater transpar-

OF SERVICE

ency and accountability.

REVIEW

MANAGE

ENGAGE

RESULTS

RESOURCES

AND LISTEN

Information This report is currently under development and will ultimately reflect all the performance indicators contained in Tayside Police Performance Framework (Appendix A). Future reports will include a combination of narrative and charts tracking results over time .

DELIVERING LOCAL POLICING

uilding public confidence and trust is how Tayside Police aims to improve satisfaction with the quality of service provided to its communities. This is achieved through the effective delivery of policing services which meet the needs of local communities. It is about ease of access to services, giving the public a voice in order to influence how the force responds to issues that matter to them, delivering appropriate and robust interventions, working with partners, providing feedback to the public and keeping them informed of progress and improvement. The force uses performance indicators to gather information about performance, quality of service and public perception. These are illustrated below. Those marked with a tick also contribute to the following: The Scottish Policing Performance Framework The National Government Framework (Single Outcome Agreements) The Force Control Strategy

INDICATORS SERIOUS AND ORGANISED CRIME

COUNTER TERRORISM

FIREARMS

ANTISOCIAL BEHAVIOUR

CRIME

ROAD POLICING/SAFETY

SERVICE RESPONSE

PUBLIC PROTECTION

SUPPORTING DELIVERY

orporate support forms an important role in ensuring that appropriate resources are in place to deliver an efficient and effective service to the public.

The challenging economic climate means that robust monitoring and reporting processes are instrumental in ensuring that the force is on track to deliver its objectives within the resources available. At the same time, the Scottish Government has set stretching environmental and energy reduction targets for Scotland. As a major employer in Tayside, Tayside Police is committed to demonstrating its contribution to this aim.

MEASURES 9.

CORPORATE SUPPORT

10.

PARTNERSHIP - SCOTTISH POLICE SERVICES AUTHORITY

INTRODUCTION

HE INDICATORS contained within Tayside Police Performance Framework are derived from detailed policing plans and business plans prepared for 2011, outlining what the operational divisions and supporting departments intend to deliver in support of the priorities set out in Tayside Policing Plan 2011-2014. These form the basis for this performance report.

•

• • • • • • •

The community priorities of ‘Public Safety’ and ‘Public Reassurance’ underpin the force policing plan for the next three years. The indicators under ‘Public Safety’ and ‘Public Reassurance’ arise from the force control strategy and divisional plans. The areas that have been identified as a potential threat to Tayside communities include antisocial behaviour, public protection, serious and organised crime, terrorism, roads policing/safety and firearms. The extent to which alcohol and drugs are a key influencing factor is built in to analysis of results. Analysis of data and context with respect to the performance indicators, combined with the output from public consultation, engagement and feedback, will provide an indication of the extent to which the force is succeeding in contributing to improved community outcomes.

KEY PERFORMANCE INDICATORS •

•

Customer Satisfaction: First Contact: overall satisfaction rating Customer Satisfaction: First Contact: provided with name of call handler Customer Satisfaction: updating the public Customer Satisfaction: Police visibility

•

Customer Satisfaction: overall experience of service provided Crime Groups 1-4 Violent crime Robbery Vandalism Domestic Housebreaking Roads Policing/Safety - casualties Proportion of working time lost to sickness absence Finance – variance from budget

CONTEXT INDICATORS are not measures of performance per se; rather they provide additional background information in relation to the demands placed upon the force and the environment in which it operates. WHAT THESE WILL TELL US ABOUT PERFORMANCE Tayside Police Key Performance Indicators help the force define and measure progress toward the achievement of standards of service and force objectives. They are indicators to be measured over the longer term with the aim of demonstrating sustained improvement, and have challenging or “stretch” targets applied to them. CONSULTING, ENGAGING AND LISTENING Public consultation and feedback runs as a thread throughout the performance framework and provides the information that lets the force know whether it is doing things right. ‘Customers’ include our staff. BENCHMARKS Where information is available, the Tayside Police performance is shown in relation to the most recent results from other forces or partner agencies.

GUIDANCE INTERPRETATION OF RESULTS

aselines for improvement adopt the methodology used in previous years, incorporating the most recent three years average performance. For some KPIs an adjusted improvement target was agreed rather than the straight three-year average. This takes account of developing trends or patterns over the last 36 months and adjusts the target up or down accordingly. Improvement Targets are agreed annually through a process of consultation with divisional commanders and heads of departments. These are ratified through the force Performance Committee.

KEY PERFORMANCE INDICATORS Results are colour-coded against the following criteria: On or above target Below target

Control charts are shown for reported crime. These are monitored on a monthly basis. The charts set 'controls' described as Upper Control Limits (UCLs) and Lower Control Limits (LCLs). Applying statistical formulae to historical data defines the control limits. (Currently set at 2 standard deviations from the mean (average) for the years 2008/09 to 2010/11). This means that results lying outwith these limits should be regarded as significant and would benefit from further investigation as to whether the outcome was the result of a known causal factor as opposed to random or natural fluctuation.

The following broad rules are applied to control charts to highlight causal factors other than random or natural variations operating within the recorded data: • • •

any point that lies outside the UCL or LCL six or more consecutive points running upwards or downwards seven or more consecutive points zigzagging above or below the mean.

PERFORMANCE REPORTING Where performance is adhering to the ‘norm’, based on remaining within upper and lower control limits, minimal reporting takes place. Areas of concern or exceptional performance, lying outside the upper or lower control limits, is commented upon. In addition, areas of police business not contained within the key performance indicators are reported on with a view to producing a balanced document, the aim being to promote the diverse range of services and interventions provided by the police that impact upon the communities served by the force . PUBLICATION OF PERFORMANCE RESULTS This document is published bi-monthly on the force web-site in accordance with the statutory requirement under Section 13 of the Local Government (Scotland) Act 2003 which covers public performance reporting in relation to the publication of performance information and evidence of continuous improvement. An abbreviated ‘Performance Scorecard’ is published monthly on the force web site.

Summary of results: April - September 2011 1.

STANDARDS OF SERVICE

Two out of four customer satisfaction targets were achieved for the period April to September 2011 and both in relation to first contact. Overall satisfaction at first contact evidenced a 2.8 percentage point improvement compared to the same period the previous year rising from 90.6% to 93.4% and exceeded the 2011/12 target by 1.9 percentage points. The percentage of respondents who were provided with the name of the person dealing with their enquiry rose 2.4 percentage points from 81.7% to 84.1%, which well exceeded the target set at 80.0% for this indicator. Improvements were also evident in relation to the service user receiving an update on the progress of their enquiry rising 2.9 percentage points to 59.9%. This did, however, fall short of the target set at 65.0%. Satisfaction with the overall service provided by Tayside Police failed to achieve the target of 85.0% but returned an improvement of 2.3 percentage points compared to the previous year rising from 80.4% to 82.7%. Results were less favourable in relation to community policing with four out of the five questions evidencing a downturn in agreement compared to the same period in 2010. Identification of an officer by sight—down from 31.4% to 28.4% Identification of an officer by name—down 1.5 percentage points to 21.1% Speaking to an officer in the neighbourhood—down from 25.9% to 23.2% Knowledge about how to contact an officer—down 2.9 percentage points to 33.9% Agreement that community officers were doing their best to tackle crime and disorder in local neighbourhoods returned a minimal improvement of 0.8 percentage points finalising at 62.0% for 2011.

CRIME

The force achieved 6 out of 10 crime-related targets. This included an overall reduction in Groups 1-4 crime of just above 17% (1655 crimes), with the following changes in crime groups: Group 1 – violent crime – an increase of 10.4% (28 crimes) Group 2 – crimes of indecency – an increase of 9.2% (18 crimes) Group 3 – crimes of dishonesty – a reduction of 18.0% (1109 crimes) Group 4 – malicious mischief, vandalism etc a reduction of 19.8% (592 crimes) (Data was sourced directly from Apex crime reporting system on 5 October and may differ slightly to other published results due to some reclassification of crimes and any additional ‘no crime’ status being applied in the intervening period.)

Improvements across key performance indicators included a reduction in domestic housebreaking of 32.7% (165 crimes) and vandalism of 20.0% (554 crimes). Improvements in detection rates included Groups 1-4 from 44.5% recorded last year to 47.3% and domestic housebreaking from 29.9% to 38.8%, otherwise all detection rates were down on the previous year. Four crime areas did not meet target - violent crime recorded and the detection rates for violent crime, robbery and vandalism.

TELEPHONE RESPONSE RATES

Between April and September, the force saw a marked deterioration in telephone response rates to emergency calls. The force dealt with 26,665 emergency phone calls during the period, an increase of 5.7% (1437 calls). Overall, 85.8% of calls were answered within 10 seconds, the result falling by 7.3 percentage points and failing to meet the national target of 90%.

SICKNESS ABSENCE

The absence rate for police officers was 3.9% for the period, exactly the same as at the end of September 2010 and met the target of 4.0%. The police staff result at 3.5% was well ahead of the 4.9% recorded last year and also surpassed the target (4.5%) by a considerable margin.

ROAD CASUALTIES

Between April and September nine fatalities were recorded, a decrease of six compared with last year. A further 99 people were seriously injured (105 last year), of which 14 were children. At the end of September, the total number of people killed or seriously injured (108) was 10% fewer than at the same time last year (120). From April 2011, the force adopted the government’s Road Safety Framework Targets to the year 2020.

PUBLIC PERCEPTION OF CRIME IN TAYSIDE AND CONFIDENCE IN THE POLICE

91.6% of respondents in Tayside perceived their neighbourhood to be a safe place to live. This indicates a minimal improvement compared to the previous year when 91.4% of respondents were of the same opinion. Whilst opinions remained static between 2011 and 2010 in relation to those who felt that crime levels had remained the same during the year 61.7%, a 2.6 percentage point improvement was recorded for those who felt that crime had decreased rising from 10.7% to 13.3% and similarly, a 2.3 percentage point reduction in those who felt that crime had increased, falling from 27.3% to 25.0%. The main issues of concern to residents when asked unprompted was ‘antisocial behaviour’, closely followed by ‘dangerous/reckless driving’ and ‘drug dealing or drug abuse’. This provides a similar representation of concerns as in the previous year with only ‘antisocial behaviour’ and ‘dangerous/reckless driving’ changing position. In terms of prevalence of crime in local neighbourhoods, almost half of all respondents, 45.2% said that ‘antisocial behaviour’ was a common problem in their local area, followed by ‘vandalism/graffiti’, 35.3% and ‘dangerous/reckless driving’, 31.3%. This mirrors the findings for the same period in 2010. 36.7% (32.6%) of respondents confirmed that they were concerned at becoming a victim of crime in their area and when asked to comment on the issues which caused them concern, ‘housebreaking’, 37.4%, closely followed by ‘antisocial behaviour’, 34.8%, were the major issues of concern. Feelings of safety walking alone in local neighbourhoods evidenced a slight dip in confidence in 2011 compared to 2010 whereby 94.8% (96.1%) of residents felt safe during the day and 63.3% (65.1%) after dark.

In relation to community policing three out of four questions reported an improvement in results compared to the previous year, however agreement levels were still exceptionally low: Identification of an officer by name—up from 4.4% to 5.0% Speaking to an officer in the neighbourhood—up 0.5 percentage points to 7.7% Knowledge about how to contact an officer—up from 23.7% to 23.9% Identification of an officer by sight—down 2.5 percentage points to 5.9% When asked to provide views on the force’s service delivery, first in terms of the importance of certain activities and then how well those activities are performed, the greatest disparity in opinion between importance and effectiveness related to police visibility. This suggests that ‘providing a visible presence’ is the main area of policing which the public perceive Tayside Police should improve going forward. In summary, 92.2% of respondents thought Tayside Police was doing a good job which represents a minimal 0.5 percentage point improvement compared to the same period in 2010.

POLICING TAYSIDE KEY PERFORMANCE INDICATORS

Tayside Land Area: 2,896 square miles Population: 399,550 Police Officers: 1231 Police Staff: 505 Special Constables: 169 Data as at 30 June 2011

KEY PERFORMANCE RESULTS SCORECARD APRIL - SEPTEMBER 2011 POLICING TAYSIDE

POLICING DUNDEE

POLICING ANGUS

POLICING PERTH & KINROSS

2011-12 Result

2010-11 Result

%/pp Change

2010-11 Result

%/pp Change

-3.6

91.5% 98.6%

90.9%

7.7

80.0% 84.1% 81.7%

2.4

80.0% 79.2% 82.5%

-3.3

80.0%

84.4%

79.6%

4.8

80.0% 88.5%

82.8%

5.7

Updating the Public:% of customers who received an update on the progress of their enquiry

65.0% 59.9% 57.0%

2.9

65.0% 57.0% 57.2%

-0.2

65.0%

58.7%

53.6%

5.1

65.0% 63.2%

60.0%

3.2

Customer Experience: Overall satisfaction rating of the service provided by Tayside Police

85.0% 82.7% 80.4%

2.3

85.0% 78.3% 82.8%

-4.5

85.0%

81.4%

79.7%

1.7

85.0% 87.0%

78.9%

8.1

142/504 (28.2%)

2011-12 Result

2011-12 Target

93.4%

199/648 (30.7%)

2011-12 Target

%/pp Change

2010-11 Result

89.8%

580/1800 (32.2%)

2011-12 Result

91.5%

(Response Rate)

2011-12 Target

2.4

the name of the person dealing with their enquiry

% / pp Change

91.5% 89.8% 87.4%

First Contact:% of respondents provided with

2010-11 Result

2.8

First Contact: Overall satisfaction rating for service provided at first contact

2011-12 Result

91.5% 93.4% 90.6%

CUSTOMER SATISFACTION:

2011-12 Target

KEY On or above target Below target

239/646 (37.0%)

CRIME Groups 1-4 recorded

17950

- Detection rate

46.5% 47.4% 44.5%

2.9

297

10.4%

Violent Crime recorded - Detection rate Robbery recorded

540

7963

9627

269

-17.3%

85.0% 80.5% 84.0%

-3.5

16.7%

156

- Detection rate

70.0% 58.6% 66.7%

-8.1

Vandalism recorded

5400

2222

-20.0%

- Detection rate

32.0% 31.9% 32.7%

-0.8

340

-32.7%

Domestic Housebreaking recorded - Detection rate

775

2776

505

30.0% 38.8% 29.9%

8.9

-23.1%

3650

1695

2001

-15.3%

45.5% 46.8% 42.2%

4.6

49.0%

46.1%

49.2%

-3.1

164

23.3%

100

0.0%

75.0% 77.4% 69.2%

8.2

96.0%

80.9%

95.7%

-14.8

10.8%

200.0%

62.0% 48.8% 51.4%

-2.6

85.0%

1107

-25.4%

1260

586

659

-11.1%

27.5% 28.9% 29.5%

-0.6

37.0%

34.5%

38.4%

-3.9

205

-43.1%

-5.1%

16.6

40.0%

41.1%

52.5%

-11.4

10000

285

110

3000

545

4091

5323

133

1483

360

26.0% 38.0% 21.4%

83.3% 100.0%

-16.7

4300

2177

48.0% 49.3% 155

2303

-5.5%

45.6%

3.7

-3.4%

92.0% 86.0% 100.0%

-14

9.5%

90.5%

-20.9

634

-16.6%

34.2%

1.1

-8.1%

50.0%

-10.8

80.0% 69.6% 1140

529

36.0% 35.3% 140

40.0% 39.2%

KEY PERFORMANCE RESULTS SCORECARD APRIL- SEPTEMBER 2011 continued POLICING TAYSIDE

KEY On or above 3 year average

POLICING DUNDEE

POLICING ANGUS

POLICING PERTH & KINROSS

2011-12 Target

2011-12 Result

2010-11 Result

% / pp Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

People killed

-40.0%

N/A

-100.0%

N/A

-60.0%

N/A

-12.5%

People seriously injured

248

105

-5.7%

N/A

-3.7%

N/A

-10.0%

N/A

-4.2%

Children killed

#DIV/0!

N/A

#DIV/0!

N/A

#DIV/0!

N/A

#DIV/0!

Children seriously injured

-17.6%

N/A

-33.3%

N/A

20.0%

N/A

-33.3%

Sickness Absence - police officers

4.0%

3.9%

4.0%

3.1%

3.6%

-0.5

4.0%

5.9%

5.4%

0.5

4.0%

4.6%

4.4%

0.2

Sickness Absence - police staff

4.5%

3.5%

4.9%

-1.4

4.5%

3.5%

3.0%

0.5

4.5%

4.9%

4.4%

0.5

4.5%

2.4%

6.5%

-4.1

Below 3 year average

ROAD CASUALTIES

RESOURCES

Finance - Variance from budget

COMMUNITY PRIORITIES

VISION AND VALUES

STANDARDS OF SERVICE

REVIEW RESULTS

MANAGE RESOURCES

ENGAGE AND LISTEN

TAYSIDE CRIME IN MORE DETAIL PERIOD APRIL to SEPTEMBER CRIME CLASSIFICATION

2010/2011 Made known

2011/2012

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

GROUP 1 Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others

0 24 0 125 60 32 4 13 10 1

0 22 0 104 40 35 4 12 9 0

91.7% 83.2% 66.7% 109.4% 100.0% 92.3% 90.0% 0.0%

6 39 0 113 70 44 5 4 8 8

6 36 0 89 41 46 3 4 7 7

100.0% 92.3% 78.8% 58.6% 104.5% 60.0% 100.0% 87.5% 87.5%

6 15 0 -12 10 12 1 -9 -2 7

62.5% -9.6% 16.7% 37.5% 25.0% -69.2% -20.0% 700.0%

269

226

84.0%

297

239

80.5%

10.4%

30 6 74 34 18 34

14 3 49 35 13 27

46.7% 50.0% 66.2% 102.9% 72.2% 79.4%

38 1 100 19 28 28

24 0 73 12 15 22

63.2% 0.0% 73.0% 63.2% 53.6% 78.6%

8 -5 26 -15 10 -6

26.7% -83.3% 35.1% -44.1% 55.6% -17.6%

196

141

71.9%

214

146

68.2%

9.2%

505 232 265 153 343 225 9 124 3724 199 28 21 288 53

151 63 86 44 45 116 9 85 2038 37 27 12 163 18

29.9% 27.2% 32.5% 28.8% 13.1% 51.6% 100.0% 68.5% 54.7% 18.6% 96.4% 57.1% 56.6% 34.0%

340 147 169 98 223 176 8 110 3249 181 30 11 269 49

132 24 73 26 64 83 8 92 1814 70 30 15 150 9

38.8% 16.3% 43.2% 26.5% 28.7% 47.2% 100.0% 83.6% 55.8% 38.7% 100.0% 136.4% 55.8% 18.4%

-165 -85 -96 -55 -120 -49 -1 -14 -475 -18 2 -10 -19 -4

-32.7% -36.6% -36.2% -35.9% -35.0% -21.8% -11.1% -11.3% -12.8% -9.0% 7.1% -47.6% -6.6% -7.5%

6169

2894

46.9%

5060

2590

51.2%

-1109

-18.0%

115 2776 101

40 906 74

34.8% 32.6% 73.3%

95 2222 83

27 709 60

28.4% 31.9% 72.3%

-20 -554 -18

-17.4% -20.0% -17.8%

GROUP 4 - TOTAL

2992

1020

34.1%

2400

796

33.2%

-592

-19.8%

SUB-TOTAL OF GROUPS 1 TO 4

9626

4281

44.5%

7971

3771

47.3%

-1655

-17.2%

105 4 174 40 0 442 210 272 1180 22 53

106 4 174 38 3 433 194 269 1170 22 51

101.0% 100.0% 100.0% 95.0% 98.0% 92.4% 98.9% 99.2% 100.0% 96.2%

53 8 156 65 3 399 187 154 1391 29 66

53 8 157 64 3 392 178 155 1395 32 57

100.0% 100.0% 100.6% 98.5% 100.0% 98.2% 95.2% 100.6% 100.3% 110.3% 86.4%

-52 4 -18 25 3 -43 -23 -118 211 7 13

-49.5% 100.0% -10.3% 62.5% -9.7% -11.0% -43.4% 17.9% 31.8% 24.5%

2502

2464

98.5%

2511

2494

99.3%

0.4%

12128

6745

55.6%

10482

6265

59.8%

-1646

-13.6%

GROUP 1 - TOTAL

GROUP 2 Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 3 Housebreaking ~ domestic dwelling Housebreaking ~ domestic non-dwelling Housebreaking ~ commercial Theft, attempt theft from locked premises/property Theft, attempt theft from locked motor vehicle Theft, attempted theft of a motor vehicle Convicted thief in poss.of tools etc. w.i. to steal In building with intent to steal Theft Theft from motor vehicle Reset Embezzlement Fraud Others GROUP 3 - TOTAL

GROUP 4 Fireraising Malicious Damage/Vandalism Others

GROUP 5 Public mischief & wasting police time Escape or rescue from police custody or prison Resisting arrest or obstructing police officer General attempts to pervert the course of justice Sex Offenders' register offences Bail - Fail to keep conditions Possession of offensive weapons Drugs - supply, with intent to supply etc Drugs - personal possession Drugs - manufacture etc Others GROUP 5 - TOTAL

TOTAL OF GROUPS 1 TO 5

Please Note: This document is an end of September 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD APRIL - SEPTEMBER 2011 POLICING DUNDEE

SECTION 1 City Centre and Maryfield

SECTION 2 Lochee and Ryehill

SECTION 3 Downfield and Hilltown

SECTION 4 Longhaugh and Broughty Ferry

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

5323

-23.1%

1111

1561

-28.8%

1016

1308

-22.3%

1060

1220

-13.1%

904

1234

-26.7%

46.7%

42.2%

4.5

58.4%

55.5%

2.9

43.5%

36.9%

6.6

43.4%

38.5%

4.9

40.4%

34.8%

5.6

164

133

23.3%

10.5%

34.5%

65.4%

0.0%

- Detection rate

77.4%

69.2%

8.2

76.2%

68.4%

7.8

71.8%

69.0%

2.8

81.4%

84.6%

-3.2

80.0%

60.0%

Indecency (G2)

112

100

12.0%

10.0%

116.7%

4.0%

-30.4%

- Detection rate

64.3%

60.0%

4.3

70.5%

80.0%

-9.5

61.5%

50.0%

11.5

65.4%

40.0%

25.4

50.0%

52.2%

-2.2

Dishonesty (G3)

2611

3476

-24.9%

797

1164

-31.5%

674

864

-22.0%

646

726

-11.0%

494

722

-31.6%

- Detection rate

51.8%

46.1%

5.7

63.9%

59.4%

4.5

48.8%

42.6%

6.2

45.4%

36.0%

9.4

45.3%

39.1%

6.2

1204

1614

-25.4%

228

319

-28.5%

277

403

-31.3%

345

443

-22.1%

354

449

-21.2%

30.0%

30.5%

-0.5

33.8%

36.7%

-2.9

24.9%

21.8%

3.1

33.3%

40.0%

-6.7

28.5%

24.6%

3.9

10.8%

9.1%

10.0%

11.1%

14.3%

48.8%

51.4%

-2.6

33.3%

54.5%

-21.2

54.5%

40.0%

14.5

60.0%

77.8%

-17.8

50.0%

28.6%

21.4

1107

1483

-25.4%

209

290

-27.9%

252

373

-32.4%

311

403

-22.8%

335

417

-19.7%

28.9%

29.4%

-0.5

32.5%

32.4%

0.1

23.8%

23.6%

0.2

32.2%

39.7%

-7.5

27.5%

25.0%

2.5

205

360

-43.1%

-62.9%

-44.2%

101

-34.7%

103

-36.9%

38.0%

21.4%

16.6

34.6%

21.4%

13.2

27.0%

15.1%

36.4%

30.7%

5.7

49.2%

17.5%

31.7

Groups 1-4 - Detection rate Violent Crime (G1)

Mal Mischief, vandalism (G4) - Detection rate Robbery - Detection rate Vandalism - Detection rate Domestic Housebreaking - Detection rate

POLICING DUNDEE

2011-12 Result 4091

CRIME

Policing Dundee: Community Summaries ~ April - September 2011 Section 1: City Centre and Maryfield Crime • Overall reduction of 28.8% in Groups 1-4 crime ( 450 crimes), largest reduction in Division • Reduction in crimes of dishonesty of 31.5% (367 crimes) • Reduction in vandalism, malicious mischief etc (Group 4) of 28.5% (91 crimes) • Significant reduction in domestic housebreaking of 62.9% (44 crimes), best across division Detection rate • Highest detection rate across the division for Groups 1-4 at 58.4% • Biggest improvement in detection rate for violent crime, from 68.4% last year to 76.2% • Best detection rate across division for crimes of indecency at 70.5% • Best detection rate across division for crimes of dishonesty at 63.9%, an improvement of age points • Significant improvement in detection rate for domestic HB, from 21.4% to 34.6%

4.5 percent-

•

Section 2: Lochee and Ryehill Crime • Overall reduction of 22.3% in Groups 1-4 crime (292 crimes) • Biggest reduction in vandalism at 32.4% (121 crimes) • Significant reduction in domestic housebreaking at 44.2%, 86 crimes last year falling to 48 Detection rate • Biggest improvement in detection rate for overall Groups 1-4 rate from 36.9% to 43.5% • Significant improvement in detection rate for domestic HB from 15.1% to 27.0%

Targeted Community Activity • Westender Patrols have commenced on Sundays/Tuesdays/Wednesdays and Thursdays to prevent

crime and disorder in the Perth Road and West End of the City Centre, complemented by Centresafe Friday and Saturday to challenge the increase in violent & serious assaults. Section 3: Downfield and Hilltown Crime • Overall reduction of 13.1% in Groups 1-4 crime (160 crimes) • Reduction of 34.7% in domestic housebreaking (35 crimes) Detection rate • Best detection rate in division for violent crime at 81.4% • Largest improvement in detection rate for crimes of indecency from 40.0% to 65.4% • Largest improvement in detection rate for crimes of dishonesty from 36.0% to 45.4% • Reduction in vandalism, malicious mischief etc (Group 4) of 22.1% (98 crimes) • Improvement in detection rate for domestic HB from 30.7% to 36.5% Points to Note • Increase in violent crime from 26 last year to 43 for 2011 (65.4%) • Fall in detection rate for vandalism from 39.7% to 32.2% (all other sections showed an improvement) Targeted Community Activity • The increase was due to spikes in robberies and serious assaults in the Hilltown area, the analysis of

which revealed that there was a propensity towards weekend crimes with Thursday to Sunday seeing the vast majority. There was no link between any of the crimes to suggest a crime series. Additional patrols at key times and greater use of ‘with cause’ stop/search procedures are now being employed in this area.

Policing Dundee: Community Summaries ~ April - September 2011 • During September there was an increase in vehicle windows being smashed and whilst the increase was

not significant, identifying those responsible has been difficult due to the location of the vehicles and lack of witnesses. This impacted upon the detection rate. Extra patrols by Police and Community Wardens have taken place in hotspot areas. •

Section 4: Longhaugh and Broughty Ferry Crime • Overall reduction of 26.7% in Groups 1-4 crime (330 crimes) • Only section not to show an increase in violent crime • Reduction in crimes of dishonesty of 31.6% (228 crimes) • Reduction in vandalism, malicious mischief etc (Group 4) of 21.2% (95 crimes) • Reduction in domestic housebreaking of 36.9% (38 crimes) Detection rate • Improvement in detection rate for Groups 1-4 from 34.8% to 40.4% • Best detection rate for domestic HB across division, significant improvement from 31.7% to 49.2%

KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD - CONSULTATION - APRIL - SEPTEMBER 2011

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

Response Rate

SECTION 4 Longhaugh and Broughty Ferry

% / pp Change

First Contact % of respondents provided with the name of the person dealing with their enquiry Updating the Public % of customers who received an update on the progress of their enquiry Customer Experience Overall satisfaction rating of the service provided by Tayside Police

SECTION 3 Downfield and Hilltown

2010-11 Result

First Contact Overall satisfaction rating for service provided at first contact

SECTION 2 Lochee and Ryehill

2011-12 Result

Customer Satisfaction

SECTION 1 City Centre and Maryfield

89.8%

87.4%

2.4

95.8%

87.1%

8.7

91.3%

85.7%

5.6

88.7%

86.0%

2.7

87.0%

91.1%

-4.1

79.2%

82.5%

-3.3

92.3%

84.6%

7.7

75.0%

83.3%

-8.3

80.5%

78.1%

2.4

76.9%

86.4%

-9.5

57.0%

57.2%

-0.2

72.7%

70.8%

1.9

60.0%

52.4%

7.6

58.5%

61.9%

-3.4

44.2%

48.7%

-4.5

78.3%

82.8%

-4.5

82.1%

83.9%

-1.8

77.5%

79.3%

-1.8

76.5%

84.9%

-8.4

78.8%

84.1%

-5.3

199/648 (30.7%)

28/106 (26.4%)

51/156 (32.7%)

Caution should be exercised when interpreting the results at sectional level due to the small sub-sample sizes. First Contact - Improvement in satisfaction with service at first contact from 87.4% to 89.8% - Reduction in identifying the person dealing with the enquiry from 82.5% to 79.2% Updating the Public - Reduction in updating the public from 57.2% to 57.0% Customer Experience - Reduction in overall customer experience from 82.8% to 78.3%.

66/203 (32.5%)

54/183 (29.5%)

Policing Dundee: Customer Satisfaction ~ April - September

POLICING DUNDEE

POLICING DUNDEE: Crime in more detail PERIOD APRIL to SEPTEMBER CRIME CLASSIFICATION

2010/2011 Made known

2011/2012

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

GROUP 1 Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others

0 14 0 56 37 13 2 5 5 1

0 12 0 35 19 14 2 5 5 0

85.7% 62.5% 51.4% 107.7% 100.0% 100.0% 100.0% 0.0%

1 18 0 66 41 23 5 3 1 6

1 16 0 51 20 26 3 3 1 6

100.0% 88.9% 77.3% 48.8% 113.0% 60.0% 100.0% 100.0% 100.0%

1 4 0 10 4 10 3 -2 -4 5

28.6% 17.9% 10.8% 76.9% 150.0% -40.0% -80.0% 500.0%

133

69.2%

164

127

77.4%

23.3%

19 3 30 13 13 22

9 1 15 5 10 20

47.4% 33.3% 50.0% 38.5% 76.9% 90.9%

21 0 41 13 10 27

12 0 22 10 7 21

57.1% 53.7% 76.9% 70.0% 77.8%

2 -3 11 0 -3 5

10.5% -100.0% 36.7% 0.0% -23.1% 22.7%

100

60.0%

112

64.3%

12.0%

360 140 93 75 260 126 8 51 2054 99 20 9 150 31

77 40 27 24 29 52 8 28 1195 8 20 2 87 6

21.4% 28.6% 29.0% 32.0% 11.2% 41.3% 100.0% 54.9% 58.2% 8.1% 100.0% 22.2% 58.0% 19.4%

205 86 72 39 139 96 7 54 1687 73 18 4 114 23

78 13 20 6 43 38 7 48 986 25 18 8 63 2

38.0% 15.1% 27.8% 15.4% 30.9% 39.6% 100.0% 88.9% 58.4% 34.2% 100.0% 200.0% 55.3% 8.7%

-155 -54 -21 -36 -121 -30 -1 3 -367 -26 -2 -5 -36 -8

-43.1% -38.6% -22.6% -48.0% -46.5% -23.8% -12.5% 5.9% -17.9% -26.3% -10.0% -55.6% -24.0% -25.8%

3476

1603

46.1%

2617

1355

51.8%

-859

-24.7%

75 1483 56

18 436 38

24.0% 29.4% 67.9%

56 1107 43

14 320 28

25.0% 28.9% 65.1%

-19 -376 -13

-25.3% -25.4% -23.2%

GROUP 4 - TOTAL

1614

492

30.5%

1206

362

30.0%

-408

-25.3%

SUB-TOTAL OF GROUPS 1 TO 4

5323

2247

42.2%

4099

1916

46.7%

-1224

-23.0%

54 0 61 19 0 224 126 105 557 15 33

54 0 61 16 3 217 114 107 541 15 31

100.0% 100.0% 84.2% 96.9% 90.5% 101.9% 97.1% 100.0% 93.9%

29 3 63 39 2 218 114 90 561 18 46

29 3 64 38 2 211 108 89 562 20 41

100.0% 100.0% 101.6% 97.4% 100.0% 96.8% 94.7% 98.9% 100.2% 111.1% 89.1%

-25 3 2 20 2 -6 -12 -15 4 3 13

-46.3% 3.3% 105.3% -2.7% -9.5% -14.3% 0.7% 20.0% 39.4%

GROUP 5 - TOTAL

1194

1159

97.1%

1183

1167

98.6%

-11

-0.9%

TOTAL OF GROUPS 1 TO 5

6517

3406

52.3%

5282

3083

58.4%

-1235

-19.0%

GROUP 1 - TOTAL

GROUP 2 Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 4 Fireraising Malicious Damage/Vandalism Others

Please Note: This document is an end of September 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD APRIL - SEPTEMBER 2011 SECTION 1 Forfar and Kirriemuir

POLICING ANGUS

SECTION 2 Montrose and Brechin

SECTION 3

SECTION 4

Arbroath

Carnoustie

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2009

-15.6%

474

584

-18.8%

393

530

-25.8%

604

734

-17.7%

224

161

39.1%

46.1%

49.1%

-3

40.5%

45.0%

-4.5

50.6%

55.5%

-4.9

52.3%

48.9%

3.4

33.0%

43.5%

-10.5

-2.1%

-35.7%

-27.3%

31.3%

28.6%

- Detection rate

80.9%

95.8%

-14.9

55.6%

92.9%

-37.3

87.5%

100.0%

-12.5

90.5%

93.8%

-3.3

77.8%

100.0%

-22.2

Indecency (G2)

1.9%

30.0%

-60.0%

85.7%

-20.0%

- Detection rate

76.4%

103.7%

-27.3

92.3%

30.0%

62.3

2.5

65.4%

150.0%

-84.6

50.0%

100.0%

-50

Dishonesty (G3)

977

1199

-18.5%

291

385

-24.4%

232

271

-14.4%

347

466

-25.5%

107

39.0%

- Detection rate

48.9%

50.0%

-1.1

44.0%

47.0%

-3

54.3%

52.4%

1.9

56.8%

52.8%

25.2%

39.0%

-13.8

616

708

-13.0%

161

175

-8.0%

145

228

-36.4%

210

238

-11.8%

100

49.3%

36.2%

40.3%

-4.1

29.2%

37.7%

-8.5

39.3%

52.2%

-12.9

39.5%

32.4%

7.1

36.0%

34.3%

1.7

200.0%

0.0%

***

200.0%

***

83.3%

100.0%

-16.7

0.0%

100.0%

-100

100.0%

0.0%

100

100.0%

0.0%

100

586

659

-11.1%

156

157

-0.6%

132

219

-39.7%

198

222

-10.8%

100

63.9%

34.5%

38.3%

-3.8

28.2%

36.9%

-8.7

36.6%

51.6%

-15

37.4%

28.4%

36.0%

31.1%

4.9

-6.7%

-20.8%

7.1%

-10.0%

100.0%

41.1%

51.7%

-10.6

36.8%

54.2%

-17.4

46.7%

64.3%

-18

38.9%

45.0%

-6.1

50.0%

0.0%

Groups 1-4 - Detection rate Violent Crime (G1)

Mal Mischief, vandalism (G4) - Detection rate Robbery - Detection rate Vandalism - Detection rate Domestic Housebreaking - Detection rate

112.5% 110.0%

100.0% 100.0%

POLICING ANGUS

2011-12 Result 1695

CRIME

Policing Angus: Community Summaries ~ April - September 2011

Section 1: Forfar and Kirriemuir Crime • Overall reduction of 18.8% in Groups 1-4 crime (110 crimes) • Reduction in crimes of dishonesty of 24.4% (94 crimes) Points to note • Decrease in detection rate for vandalism from 36.9% to 28.2%. Targeted Community Activity Vandalisms identified as linked to youth disorder and night time economy issues Actions: ♦ Increased visibility with foot patrols and focused patrols in areas identified from weekly vandalism report ♦ Engagement with youths regarding their conduct ♦ Continued support for “Friday Night (Youth) Project to provide a safe environment and reduce incidents involving this age group (14 to 17 year olds0 ♦ Community Liaison Officers to advise schools of the robust approach being adopted by local officers ♦ Local media being used to highlight issues and seek parental assistance ♦ Increased scrutiny by supervisors of outstanding crimes and close liaison maintained with Crime Management Unit to maximise opportunities to detect offenders ♦ Patrol tasks with night time economy patrols on crossover periods at weekends to prevent disorder and to maintain high levels of visibility into the mornings to ensure patrons are encouraged to maintain good behaviour Section 2: Montrose and Brechin Crime • Overall reduction of 25.8% in Groups 1-4 crime (137 crimes) • Reduction in crimes of dishonesty of 14.4% (39 crimes) • Reduction in vandalism of 39.7% (87crimes) Points to note • Decrease in detection rate for vandalism from 51.6% to 36.6%, but still demonstrating second best

result across sections Targeted Community Activity Vandalisms identified as linked to youth disorder and aggravated by excessive alcohol consumption. Actions: ♦ CLO visits to schools to highlight negative impact of vandalism ♦ Engagement by beat officers with youths on the street ♦ Visits to licensed premises and engagement with staff and customers ♦ Greater scrutiny of undetected vandalism enquiries by Sergeants, including confirmation it is a crime ♦ Awareness raising of forensic opportunities in relation to vandalism Section 3: Arbroath Crime • Overall reduction of 17.7% in Groups 1-4 crime (130 crimes) • Reduction in crimes of dishonesty of 25.5% (119 crimes) • Reduction in vandalism of 10.8% (24 crimes)

Policing Angus: Community Summaries ~ April - September 2011 Detection rate • Best detection rate across the division for Groups 1-4, improving from 48.9% to 52.3% • Best detection rate across the division for crimes of dishonesty, improving from 52.8% to 56.8% • Best detection rate across the division for vandalism, improving from 28.4% to 37.4% Points to note • Increase in crimes of indecency of 85.7%, from 14 crimes to 26

Targeted Community Activity Many of these incidents have been minor sexual assaults, linked to alcohol consumption or ‘flashing’ style incidents. Some of the more serious incidents are also considered to be either false or malicious complaints but have not been proven as such. Actions: ♦ Increase high visibility visits to licensed premises during the night time economy in order to prevent inappropriate behaviour and monitor drunkenness (which has played a part in a number of offences) ♦ Request increased frequency of visits by Offender Management Officers to known sex offenders in the section ♦ Public Protection Unit to review crimes of indecency in conjunction with Section Sergeants ♦ Deliver local school talks to highlight the unacceptable nature of flashing etc. and sending inappropriate text messages ♦ Request Crime Management undertake an analysis of all Section 3 indecency crimes to ascertain whether there is any pattern or potential hotspots.

Section 4: Carnoustie Crime • Only 4 domestic housebreakings recorded since the beginning of the year Points to note Increase of 39.1% in over Groups 1-4 crimes (63 crimes) Decrease in detection rate for Groups 1-4 from 43.5% to 33.0% Increase of 39.0% in crimes of dishonesty (30 crimes) Decrease in detection rate for crimes of dishonesty from 39.0% to 25.2%, the lowest in Increase of 63.9% in vandalism (39 crimes)

• • • • •

the division

Targeted Community Activity The section is the smallest of the four and there have been issues regarding staffing and supervision. Two additional Sergeants have recently been posted to give each team a Sergeant. Most concern is in relation to the increase in vandalism, falling detection rates and youth order.

♦ ♦ ♦ ♦ ♦ ♦

Actions: Two additional Sergeants posted to Section Community Impact Team now working out of Carnoustie Greater use of Special Constables to improve visibility Increased involvement of parents when their children are found causing annoyance to others on the street Community Liaison Officers to address local high school pupils at school assemblies on youth disorder and vandalism Greater scrutiny of crime reports by Section Sergeants and an identified Detective Sergeant to explore further lines of enquiry and improve detection rates.

KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD - CONSULTATION - APRIL - SEPTEMBER 2011

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

Response Rate

% / pp Change

SECTION 4 Carnoustie

2010-11 Result

First Contact Overall satisfaction rating for service provided at first contact

SECTION 3 Arbroath

2011-12 Result

Customer Satisfaction

SECTION 2 Montrose and Brechin

89.8%

93.4%

-3.6

91.4%

90.0%

1.4

87.2%

92.5%

-5.3

91.2%

95.4%

-4.2

89.4%

100.0%

-10.6

84.4%

79.6%

4.8

87.5%

83.3%

4.2

94.4%

78.6%

15.8

76.2%

79.0%

-2.8

78.6%

72.7%

5.9

58.7%

53.6%

5.1

58.1%

47.3%

10.8

37.1%

59.5%

-22.4

71.4%

55.7%

15.7

75.0%

53.3%

21.7

81.4%

79.7%

1.7

73.5%

75.8%

-2.3

76.2%

80.0%

-3.8

89.5%

80.7%

8.8

90.5%

88.9%

1.6

142/504 (28.2%)

37/130 (28.5%)

44/132 (33.3%)

39/189 (20.6%)

Caution should be exercised when interpreting the results at sectional level due to the small sub-sample sizes. First Contact - Reduction in satisfaction with service at first contact from 93.4% to 89.8% - Improvement in identifying the person dealing with the enquiry from 79.6% to 84.4%. This result exceeds the force target set at 80.0% Updating the Public - Improvement in updating the public from 53.6% to 58.7% Customer Experience - Improvement in overall customer experience from 79.7% to 81.4%.

22/53 (41.5%)

Policing Angus: Customer Satisfaction ~ April - September

SECTION 1 Forfar and Kirriemuir

POLICING ANGUS

POLICING ANGUS: Crime in more detail PERIOD APRIL to SEPTEMBER CRIME CLASSIFICATION

2010/2011 Made known

2011/2012

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

GROUP 1 Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others GROUP 1 - TOTAL

0 2 0 31 2 10 1 1 1 0

0 2 0 29 2 11 1 1 0 0

100.0% 93.5% 100.0% 110.0% 100.0% 100.0% 0.0% -

2 5 0 23 6 7 0 0 3 1

2 5 0 17 5 6 0 0 2 1

100.0% 100.0% 73.9% 83.3% 85.7% 66.7% 100.0%

2 3 0 -8 4 -3 -1 -1 2 1

150.0% -25.8% 200.0% -30.0% -100.0% -100.0% 200.0% -

95.8%

80.9%

-1

-2.1%

6 1 27 11 2 7

2 2 22 25 2 3

33.3% 200.0% 81.5% 227.3% 100.0% 42.9%

12 0 35 2 6 0

7 0 30 2 3 0

58.3% 85.7% 100.0% 50.0% -

6 -1 8 -9 4 -7

100.0% -100.0% 29.6% -81.8% 200.0% -100.0%

103.7%

76.4%

1.9%

60 54 54 44 15 36 0 28 779 47 6 9 60 7

31 16 13 13 4 17 0 19 414 18 6 7 39 2

51.7% 29.6% 24.1% 29.5% 26.7% 47.2% 67.9% 53.1% 38.3% 100.0% 77.8% 65.0% 28.6%

56 26 32 22 25 32 0 19 662 46 1 3 51 2

23 4 10 9 4 21 0 17 349 12 1 3 24 1

41.1% 15.4% 31.3% 40.9% 16.0% 65.6% 89.5% 52.7% 26.1% 100.0% 100.0% 47.1% 50.0%

-4 -28 -22 -22 10 -4 0 -9 -117 -1 -5 -6 -9 -5

-6.7% -51.9% -40.7% -50.0% 66.7% -11.1% -32.1% -15.0% -2.1% -83.3% -66.7% -15.0% -71.4%

1199

599

50.0%

977

478

48.9%

-222

-18.5%

23 660 25

12 253 20

52.2% 38.3% 80.0%

12 586 18

5 202 16

41.7% 34.5% 88.9%

-11 -74 -7

-47.8% -11.2% -28.0%

708

285

40.3%

616

223

36.2%

-92

-13.0%

2009

986

49.1%

1695

781

46.1%

-314

-15.6%

15 4 46 13 0 104 36 75 218 2 13

15 4 46 13 0 103 34 73 219 2 13

100.0% 100.0% 100.0% 100.0% 99.0% 94.4% 97.3% 100.5% 100.0% 100.0%

12 2 45 8 1 83 31 25 180 6 10

13 2 45 8 1 83 30 27 183 6 8

108.3% 100.0% 100.0% 100.0% 100.0% 100.0% 96.8% 108.0% 101.7% 100.0% 80.0%

-3 -2 -1 -5 1 -21 -5 -50 -38 4 -3

-20.0% -50.0% -2.2% -38.5% -20.2% -13.9% -66.7% -17.4% 200.0% -23.1%

526

522

99.2%

403

406

100.7%

-123

-23.4%

2535

1508

59.5%

2098

1187

56.6%

-437

-17.2%

GROUP 2 Rape Assault with intent to rape Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 4 Fireraising Malicious Damage/Vandalism Others GROUP 4 - TOTAL

SUB-TOTAL OF GROUPS 1 TO 4

TOTAL OF GROUPS 1 TO 5

Please Note: This document is an end of September 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD APRIL - SEPTEMBER 2011 SECTION 3

SECTION 5

SECTION 6

Perth City

East Perthshire

South Perthshire

SECTION 7 North and West Perthshire

2011-12 Result

2010-11 Result

% / pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2177

2294

-5.1%

1227

1224

0.2%

396

361

9.7%

439

490

-10.4%

115

219

-47.5%

49.3%

45.7%

3.6

52.2%

50.7%

1.5

45.2%

47.4%

-2.2

49.0%

37.1%

11.9

33.9%

33.8%

0.1

-2.3%

5.5%

-38.9%

-7.1%

300.0%

- Detection rate

86.0%

100.0%

-14

86.2%

96.4%

-10.2

90.9%

111.1%

-20.2

76.9%

100.0%

-23.1

Indecency (G2)

11.9%

5.0%

-7.7%

62.5%

0.0%

- Detection rate

68.1%

59.5%

8.6

66.7%

55.0%

11.7

75.0%

53.8%

21.2

69.2%

75.0%

-5.8

0.0%

100.0%

-100

Dishonesty (G3)

1466

1494

-1.9%

827

833

-0.7%

238

203

17.2%

324

314

3.2%

144

-46.5%

- Detection rate

51.6%

46.3%

5.3

56.0%

54.6%

1.4

44.5%

44.8%

-0.3

51.5%

30.6%

20.9

27.3%

34.3%

-7

578

670

-13.7%

321

316

1.6%

135

127

6.3%

154

-42.2%

-54.8%

35.5%

36.3%

-0.8

35.5%

32.3%

3.2

40.0%

41.7%

-1.7

32.6%

42.9%

-10.3

42.4%

30.1%

12.3

9.5%

11.1%

***

50.0%

***

69.6%

90.5%

-20.9

75.0%

88.9%

-13.9

0.0%

33.3%

100.0%

-66.7

0.0%

100.0%

-100

529

633

-16.4%

292

299

-2.3%

125

119

5.0%

144

-43.8%

-56.3%

35.3%

34.3%

34.5%

29.1%

5.4

40.0%

39.5%

0.5

28.4%

42.4%

-14

41.9%

29.6%

12.3

-6.0%

-15.3%

20.0%

25.0%

-50.0%

39.2%

50.6%

-11.4

38.0%

52.5%

-14.5

16.7%

60.0%

-43

66.7%

50.0%

16.7

0.0%

CRIME Groups 1-4 - Detection rate Violent Crime (G1)

Mal Mischief, vandalism (G4) - Detection rate Robbery - Detection rate Vandalism - Detection rate Domestic Housebreaking - Detection rate

100.0% 100.0%

POLICING PERTH & KINROSS

Policing Perth & Kinross: Community Summaries ~ April - September 2011

Section 3: Perth City Crime • Overall Groups 1-4 crime remained the much the same as previous year (1227 crimes) • Detection rate • Highest detection rate across the division for crimes of dishonesty at 56.0% Section 5: East Perthshire Crime • Decrease of 38.9% in violent crime (7 crimes) • No robberies recorded since the beginning of the year Points to Note • Increase of 17.2% in crimes of dishonesty (35 crimes) • Detection rate for domestic housebreaking is 16.7% (12 crimes recorded, 2 detected)

Section 6: South Perthshire Crime • Overall reduction of 10.4% in Groups 1-4 crime (51crimes) • Significant reduction of 43.8% in vandalism (63 crimes) Points to Note • Increase in crimes of indecency from 8 last year to 13 this year

Section 7: North and West Perthshire Crime • Reduction of 47.5% in Groups 1-4 crime (104 crimes), best result across division • Reduction of 46.5% in crimes of dishonesty (67 crimes), which has almost halved the crime and represents the best result across the division • No robberies recorded since the beginning of the year • Significant reduction of 56.3% in vandalism (40 crimes), more than halving the level of crime compared with the previous year Detection rate • Highest detection rate across division for vandalism at 41.9%

Points to Note • Lowest detection rate across the division for crimes of dishonesty at 27.3%, highest recorded by section 3 at 56.0%

SECTION 3 Perth City

POLICING PERTH & KINROSS

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

7.7

98.2%

88.1%

10.1

100.0%

96.2%

3.8

97.8%

87.5%

10.3

100.0% 100.0%

88.5%

82.8%

5.7

87.7%

80.4%

7.3

91.3%

83.3%

8.0

92.0%

81.8%

10.2

80.0%

100.0%

-20.0

63.2%

60.0%

3.2

59.8%

53.3%

6.5

72.2%

62.2%

10.0

62.5%

67.5%

-5.0

64.3%

54.5%

9.8

87.0%

78.9%

8.1

87.7%

75.4%

12.3

90.4%

81.1%

9.3

87.5%

80.0%

7.5

73.7%

64.3%

9.4

44/132 (33.3%)

57/116 (49.1%)

20/42 (47.6%)

Caution should be exercised when interpreting the results at sectional level due to the small sub-sample sizes. First Contact - Improvement in satisfaction with service at first contact from 90.9% to 98.6%, the highest result across the force. This result well exceeds the force target set at 91.5% - Improvement in identifying the person dealing with the enquiry from 82.8% to 88.5%, the highest result across the force. This result again well exceeds the force target set at 80.0% Updating the Public - Improvement in updating the public from 60.0% to 63.2%, the highest result across the force Customer Experience - Improvement in overall customer experience from 78.9% to 87.0%, the highest result across the force. This result exceeds the force target set at 85.0%

%/pp Change

90.9%

118/356 (33.1%)

2010-11 Result

98.6%

239/646 (37.0%)

2011-12 Result

Response Rate

% / pp Change

SECTION 7 North & West Perthshire

2010-11 Result

First Contact Overall satisfaction rating for service provided at first contact

SECTION 6 South Perthshire

2011-12 Result

Customer Satisfaction

SECTION 5 East Perthshire

0.0

Policing Perth & Kinross: Customer Satisfaction ~ April - September

KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD - CONSULTATION - APRIL - SEPTEMBER 2011

POLICING PERTH & KINROSS: Crime in more detail PERIOD APRIL to SEPTEMBER CRIME CLASSIFICATION

2010/2011 Made known

2011/2012

DETECTIONS number %

Made known

DETECTIONS number %

INC./DEC. number %

GROUP 1 Murder Attempted Murder Culpable Homicide Serious Assault Robbery (Incl attempts) Child Cruelty/Neglect Pos of Firearm with intent to endanger life Abduction Threats Others GROUP 1 - TOTAL

0 8 0 38 21 9 1 7 4 0

0 8 0 40 19 10 1 6 4 0

100.0% 105.3% 90.5% 111.1% 100.0% 85.7% 100.0% -

3 16 0 24 23 14 0 1 4 1

3 15 0 21 16 14 0 1 4 0

100.0% 93.8% 87.5% 69.6% 100.0% 100.0% 100.0% 0.0%

3 8 0 -14 2 5 -1 -6 0 1

100.0% -36.8% 9.5% 55.6% -100.0% -85.7% 0.0% -

100.0%

86.0%

-2

-2.3%

5 2 17 10 3 5

3 0 12 5 1 4

60.0% 0.0% 70.6% 50.0% 33.3% 80.0%

5 1 24 4 12 1

5 0 21 0 5 1

100.0% 0.0% 87.5% 0.0% 41.7% 100.0%

0 -1 7 -6 9 -4

0.0% -50.0% 41.2% -60.0% 300.0% -80.0%

59.5%

68.1%

11.9%

85 38 118 34 68 63 1 45 891 53 2 3 78 15

43 7 46 7 12 47 1 38 429 11 1 3 37 10

50.6% 18.4% 39.0% 20.6% 17.6% 74.6% 100.0% 84.4% 48.1% 20.8% 50.0% 100.0% 47.4% 66.7%

79 35 65 37 59 48 1 37 900 62 11 4 104 24

31 7 43 11 17 24 1 27 479 33 11 4 63 6

39.2% 20.0% 66.2% 29.7% 28.8% 50.0% 100.0% 73.0% 53.2% 53.2% 100.0% 100.0% 60.6% 25.0%

-6 -3 -53 3 -9 -15 0 -8 9 9 9 1 26 9

-7.1% -7.9% -44.9% 8.8% -13.2% -23.8% 0.0% -17.8% 1.0% 17.0% 450.0% 33.3% 33.3% 60.0%

1494

692

46.3%

1466

757

51.6%

-28

-1.9%

17 633 20

10 217 16

58.8% 34.3% 80.0%

27 529 22

8 187 16

29.6% 35.3% 72.7%

10 -104 2

58.8% -16.4% 10.0%

670

243

36.3%

578

211

36.5%

-92

-13.7%

2294

1048

45.7%

2177

1074

49.3%

-117

-5.1%

36 0 67 8 0 114 48 92 405 5 7

37 0 67 9 0 113 46 89 410 5 7

102.8% 100.0% 112.5% 99.1% 95.8% 96.7% 101.2% 100.0% 100.0%

12 3 48 18 0 98 42 39 650 5 10

11 3 48 18 0 98 40 39 650 6 8

91.7% 100.0% 100.0% 100.0% 100.0% 95.2% 100.0% 100.0% 120.0% 80.0%

-24 3 -19 10 0 -16 -6 -53 245 0 3

-66.7% -28.4% 125.0% -14.0% -12.5% -57.6% 60.5% 0.0% 42.9%

782

783

100.1%

925

921

99.6%

143

18.3%

3076

1831

59.5%

3102

1995

64.3%

0.8%

GROUP 2 Rape Assault with intent to ravish Indecent assault Lewd & Libidinous practices Public Indecency Others GROUP 2 - TOTAL

GROUP 4 Fireraising Malicious Damage/Vandalism Others GROUP 4 - TOTAL

SUB-TOTAL OF GROUPS 1 TO 4

TOTAL OF GROUPS 1 TO 5

Please Note: This document is an end of September 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

DELIVERING LOCAL POLICING

INDICATORS 1.

PUBLIC PROTECTION

SERIOUS AND ORGANISED CRIME

COUNTER TERRORISM

FIREARMS

ANTISOCIAL BEHAVIOUR

CRIME

ROAD POLICING/SAFETY

SERVICE RESPONSE

PUBLIC PROTECTION Tayside Police employ their crime recording system (UNIFI) to manage information gathered by Operational Police Officers in respect of all facets of the Public Protection portfolio, including Domestic Abuse, Child Protection and Vulnerable Adult Protection.

priate support and advice which will enable them to make an informed decision about their future. In addition to working with our partners, when a crime has also been committed, Tayside Police will carry out a thorough investigation and, where there is a sufficiency of evidence, the perpetrator will be reported to the Procurator Fiscal.

Where substantive crimes are being investigated, UNIFI reports will have relevant markers added to them which allows officers and staff from support functions and specialist teams to search and identify applicable records. Where no substantive crimes are being investigated, the UNIFI system allows officers to file CONCERN reports which, as the title suggests, allows officers to record any anxiety they have regarding a situation they have either attended or witnessed during the course of their duties. These domestic, child and adult concern reports are, in due course, assessed by specialist departments and, where appropriate, information is shared with partner agencies under Information Sharing Protocols.

Domestic Abuse Tayside Police respond to many instances of a domestic nature throughout the course of a year. All domestic abuse incidents are recorded to ensure the best possible response. By recording all incidents of domestic abuse, Tayside Police can, in the first instance, assess risk to those who are subjected to the abuse and the impact on children. Secondly, they can put protective measures in place and lastly target repeat offenders. Domestic abuse is not a crime in itself and can be either one form of, or a combination of, non-criminal behaviour or criminal behaviour. Examples of noncriminal behaviour would be isolation, withholding money and psychological abuse etc which can have a substantial impact on a personâ&#x20AC;&#x2122;s health and well being and that of their children. Examples of criminal behaviour would be assaults, vandalism, threatening or abusive behaviour, fireraising etc. When domestic abuse is reported to the police we will work in partnership with specialist agencies including Barnardos, Womenâ&#x20AC;&#x2122;s Aid and the Violence against Women partnerships to ensure that those at risk from abuse, and their families, are given appro-

PUBLIC PROTECTION Between April and the end of September 2011, Tayside Police dealt with 2279 domestic abuse Incidents and 1225 of these involved one or more substantiated crime. Victims stated that 449 (37%) were repeat episodes. The tables below detail the numbers of incidents involving substantive crimes recorded in the three divisions and the number of repeats of abuse reported.

Dundee Inc. inv. Crimes

Repeat

Perth & Kinross

Angus Inc. inv. Crimes

% Repeat

Repeat

% Repeat

Inc. inv. Crimes

Repeat

% Repeat

33.3%

Apr

121

31.4%

Apr

29.4%

Apr

May

103

41.7%

May

40.9%

May

32.7%

Jun

47.4%

Jun

28.6%

Jun

41.0%

Jul

101

43.6%

Jul

30.0%

Jul

29.8%

Aug

116

33.6%

Aug

34.0%

Aug

44.4%

Sep

108

38.0%

Sep

36.4%

Sep

31.4%

Total

627

242

38.6%

Total

281

33.5%

Total

317

113

35.6%

In terms of volume per local authority area, the table to the right shows the total number of incidents broken down per 10,000 population. Whilst Perth and Kinross evidence the lowest number in this table, the paragraphs below highlight the high level of those incidents where alcohol was a contributory factor.

Another dimension of abusive incidents is alcohol. Between April and the end of September there was a total of 2279 Domestic Incidents and in just over 21% of those alcohol was a contributory factor. Either the victim, the perpetrator or both were under the influence of alcohol at the time of the incident.

Area

per 10,000 pop

Dundee

13.9

Angus

9.7

Perth & Kinross

6.4

Tayside

30.0

Pe rcentage of Alcohol-related Dom e stic Abuse Incidents Dom e stic House breaking Ce ntral - April 2010 to 26 October 2010

Tayside Dundee A ngus P erth&Kinro ss

50.0% 45.0% 40.0% 35.0% 30.0% 25.0%

The geographical split was, however, rather diverse with 16% of alcohol related incidents occurring in Dundee, 17% in Angus but the Perth and Kinross figure was much higher at almost 43%. The graph to the right illustrates the month alone percentages for the three divisions and the collective results for the whole of Tayside.

20.0% 15.0% 10.0% 5.0% 0.0% Apr

May

Jun

Jul

Aug

Sep

PUBLIC PROTECTION Crimes against Children There were 539 crimes recorded throughout Tayside during the first six months of this year where the child/ victim was recorded as the victim. However, this total does include crimes of theft where an item belonging to a child (most commonly a bicycle or a mobile phone) was stolen. The geographical distribution is illustrated on the pie chart to the left with 233 such crimes in the Dundee area, 155 in Angus and 151 in Perth & Kinross.

Crim es recorded against Children in Tayside

Dundee Angus Perth & Kinross

28%

43%

To put the above into context against all crimes recorded, in the Dundee area, crimes against children represented 3% of the 7830 recorded. The percentage was the same in Perth and Kinross where 4768 crimes were recorded in all. In Angus it was a little higher 29% where 4.4% of the 3497 crimes recorded involved a child victim. Throughout the whole of Tayside, the 539 crimes with a child victim was 3% of the total of 16095. Of greater concern is the fact that in 12% of crimes against children (67) the offender was under the influence of alcohol, putting the child in question at risk. The emphasis in this area, in terms of the percentage split, changed; 31% were recorded in Dundee, 25% in Perth & Kinross whilst the total in Angus was 43%. In 17 crimes across Tayside the child was also under the influence of alcohol. 10 crimes were recorded where the offender was under the influence of drugs and in 1 case the child had also been given drugs.

Child Concern Reports Child Concern Reports

Dundee A ngus P erth & Kinro ss

22%

51%

There were 4576 Child Concern Reports recorded on the UNIFI crime recording system between April and the end of September 2011, just over half (51%) of these were in the Dundee area, 27% in Angus and the remaining 22% in Perth and Kinross. Broken down by population there were 163 per 10,000 population in Dundee, 111 in Angus and 67 in Perth and Kinross.

27%

This section of the report will be expanded in future editions to cover other areas of Public Protection. Source of information: Tayside Police Crime Recording System

COUNTER TERRORISM UK Threat Levels The Home Office is responsible for announcing the UK threat level at any time and in advising the public when that level changes. There are five levels of threat: ♦

Critical ~ an attack is expected imminently

♦

Severe ~ an attack is likely

♦

Substantial ~ an attack is a strong possibility

♦

Moderate ~ an attack is possible but not likely

♦

Low ~ an attack is unlikely

On 11 July 2011 the Home Secretary announced that the Joint Terrorism Analysis Centre had changed the threat level from international terrorism from severe to substantial. That means there is a strong possibility of a terrorist attack. The current level remains at SUBSTANTIAL.

Tayside In Tayside Police, Special Branch constantly review threat assessments. In addition, Counter Terrorist Security Advisors continue to raise the level of awareness about terrorist related matters within the Force and partner agencies. Between April and the end of September 2011, 50 Counter Terrorism briefings were delivered across Tayside to a total of 470 non-police personnel. Included in the above were briefings delivered to a large number of fire and rescue service personnel and, on one occasion, to over 100 pupils at a school in Dundee.

Source of information: The Home Office web-site Tayside Police Special Branch

GROUPS 1-4 RECORDED CRIME

Tayside

2010-11 UCL (Av. +2SD) 3 Year Averge

Groups 1-4 2400

2011-12 LCL (Av. -2SD) Forecast

2200 2000

Tayside Police: ‘Groups 1 to 4’ includes: Group 1 ~ Crimes of Violence Group 2 ~ Crimes of Indecency Group 3 ~ Crimes of Dishonesty Group 4 ~ Crimes of Vandalism, Fire-raising etc.

1800 1600

The chart to the left shows that although the level of crime recorded each month this year has been much lower than the previ1200 ous year, there were rises in July and August. The September result stabilised at 1000 1417, just 10 crimes above the lower control Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar limit. Traditionally, there has been a slight rise in the number of crimes recorded in October with decreases evidenced in November and, to a greater degree, in December. This fall was particularly sharp last year which may have been influenced by the very bad weather during December. 1400

All projections are based on the previous 60 months’ worth of data and take seasonal variations into consideration. These are calculated every three months and illustrated on the graphs by a red-ringed yellow circle. The table below shows the monthly totals of crime for the year 2010-2011 and for the months which have elapsed in 2011-12. The total column compares the cumulative result at the end of the most recent month in 2011-12 with the commensurate result last year and the last column displays the percentage difference. The colour coding indicates where a cumulative result has achieved target (green) or not achieved target (red).

Groups 1-4 Crime Tayside Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Total % Diff 2011-12 1247 1301 1198 1358 1416 1366 1304 1136 10326 -19% 2010-11 1477 1504 1674 1631 1815 1526 1587 1513 1138 1416 1345 1469 12727 Dundee 2011-12 2010-11

Apr 695 821

May 701 817

Jun 563 962

Jul 667 869

Aug Sep 751 682 1041 813

Oct 680 931

Nov 595 813

Dec

Jan

Feb

Mar

660

818

691

777

Angus 2011-12 2010-11

Apr 231 315

May 277 337

Jun 278 367

Jul 301 324

Aug 312 345

Sep 271 313

Oct 265 327

Nov 233 298

Dec

Jan

Feb

Mar

220

276

298

283

Perth & 2011-12 2010-11

Apr 321 341

May 323 350

Jun 357 345

Jul 390 438

Aug 353 429

Sep 413 400

Oct 359 329

Nov 308 402

Dec

Jan

Feb

Mar

258

322

356

409

Total % Diff 5334 -25% 7067 Total % Diff 2168 -17% 2626 Total % Diff 2824 -7% 3034

GROUPS 1-4 RECORDED CRIME Dundee

2010-11 UCL (Av. +2SD) 3 Year Averge

Groups 1-4 Recorded Crime 1100

Policing Dundee (Central Division) The level of crime recorded each month during the current year has been much lower than during 2010-2011, as illustrated on the graph to the left. At the end of September there had been 23% fewer crimes recorded than during the first six months of the previous year. The rise in numbers evidenced in July and August were tempered in September, a fall in the number of crimes recorded in line with previous years’ patterns.

2011-12 LCL (Av. -2SD) Forecast

1000 900 800 700 600

There was a rise in crime recorded in October 2010, predominantly attributable to a rise in Vandalism, followed by the traditional reduction during November and December.

500 Apr

May

Jun

Jul

Aug

Sep

Angus

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Groups 1-4 Recorded Crime 700

Feb

Mar

2011-12 LCL (Av. -2SD) Forecast

Policing Angus (Eastern Division) Crime in Angus during the first six months of the current year has also been lower than that recorded between April and September 2010. Results for the last 3 months have been almost exactly those of the lower control limit.

650 600 550 500 450

There was a slight rise in the number of crimes recorded in October last year but the projected figure of 303 would indicate that this may not be the case this year.

400 350 300 250 200 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Groups 1-4 Recorded Crime 700

Feb

Mar

Policing Perth & Kinross (Western Division) In contrast to the other two divisions, the number of crimes recorded in September escalated from 359 in August to 424r—the highest monthly result to date this year. However, lower results earlier in the year impacted upon the cumulative result which still evidenced 5% fewer crimes recorded during the first 6 months of the year. The graph to the left illustrates the upward trend emerging this year. If this is not curbed, the end of year results will fail to achieve target and will be in excess of the upper control limit line.

2011-12 LCL (Av. -2SD) Forecast

650 600 550 500 450 400 350 300 250

The projection for October based on previous years’ data indicates that the number of crimes will fall in October.

200 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information: Tayside Police Management Information System

GROUPS 1-4 DETECTION RATE Tayside Groups 1-4 Detection Rate 70.0%

2010-11 UCL (Av. +2SD) 3 Year Averge

Round to LCL (Av. -2SD)

65.0% 60.0% 55.0%

Tayside Police: â&#x20AC;&#x2DC;Groups 1 to 4â&#x20AC;&#x2122; includes: Group 1 ~ Crimes of Violence Group 2 ~ Crimes of Indecency Group 3 ~ Crimes of Dishonesty Group 4 ~ Crimes of Vandalism, Fire-raising etc.

50.0% 45.0%

The chart to the left shows that whilst all detection rates to date this year were above 35.0% commensurate results last year and above the three year average, there has been a 30.0% deterioration from the 49.6% recorded in Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Jun to 47.4% at the end of September. Had there been 70 fewer detections (against the 7963 crimes recorded) the result would have been below the 3 year average and would have failed to achieve target. The overall trend is on a slight decline and this would sharpen should the rate fall any lower. 40.0%

The detection rate at the end of September last year was 44.5% but had improved to 46.2% by the end of March 2011.

The table below shows the cumulative detection rate at the end of each month years 2010-2011 and for the months which have elapsed in 2011-12.

Tayside Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 47.4% 48.4% 49.7% 48.5% 47.9% 47.8% 47.2% 47.3% 2010-11 47.2% 47.2% 45.2% 44.3% 43.9% 44.5% 44.5% 44.5% 45.5% 45.6% 45.7% 46.2% Dundee Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 44.0% 45.3% 48.7% 47.8% 47.1% 47.2% 46.8% 46.6% 2010-11 42.9% 45.5% 43.7% 42.8% 42.5% 42.2% 42.2% 41.8% 42.9% 42.7% 42.7% 43.4% Angus Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 37.7% 45.1% 48.3% 47.4% 47.2% 46.8% 45.5% 45.4% 2010-11 55.2% 51.5% 48.7% 47.9% 48.3% 49.2% 49.5% 50.6% 50.8% 51.5% 51.5% 52.0% Perth & Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 61.7% 57.8% 52.6% 50.6% 50.0% 49.6% 49.2% 50.1% 2010-11 50.1% 47.0% 45.8% 44.4% 43.6% 45.6% 45.5% 45.5% 46.9% 47.2% 47.8% 47.9%

GROUPS 1-4 DETECTION RATE Dundee

2010-11 UCL (Av. +2SD) 3 Year Averge

Groups 1-4 Detection Rate 70.0%

Policing Dundee (Central Division) The detection rate at the beginning of the year was below the three year average at 44.2% but rallied during May and June. Although it consequently fell to 46.8%at the end of September this result was still 1.3 percentage points above the 45.5% target. The graph to the left illustrates the much lower detection rates recorded during 2010-2011.

2011-12RoundTo0.5 LCL (Av. -2SD)

65.0% 60.0% 55.0% 50.0% 45.0% 40.0% 35.0% 30.0% Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

2010-11 UCL (Av. +2SD) 3 Year Averge

Angus Groups 1-4 Detection Rate

Jan

Feb

Policing Angus (Eastern Division) The meteoric rise in the detection rate from 37.7% in April to 48.4% in June did not continue in July and slipped to 46.1% by the end of September. Although still between the upper and lower control limits (and, therefore, not exceptional) the downward slide needs to be halted. The detection rate rallied last year after a low of 47.9% in July until it reached 52% at the end of the year. In terms of performance against target, the September result of 46.1% was 2.9 percentage points below the 49% target figure and a further 50 detections would have been required in order to achieve target.

Mar

2011-12RoundTo0.5 LCL (Av. -2SD)

70.0% 65.0% 60.0% 55.0% 50.0% 45.0% 40.0% 35.0% 30.0% Apr

May

Jun

Jul

Aug

Perth & Kinross

Sep

Oct

Nov

Dec

2010-11 UCL (Av. +2SD) 3 Year Averge

Groups 1-4 Detection Rate 70.0%

Jan

Feb

Mar

Policing Perth & Kinross (Western Division) Whilst the detection rate at the end of September (49.3%) was still above the target of 48% the differential between the two figures is much narrower than it was earlier in the year. The graph to the left illustrates the strong downward trajectory.

2011-12RoundTo0.5 LCL (Av. -2SD)

The current detection rate is still above the upper control limit and last yearâ&#x20AC;&#x2122;s result but if the rate of the downward path continues it will breach both these and the lower control limit by the end of March.

65.0% 60.0% 55.0% 50.0% 45.0%

The pattern, however, is similar to that of last yearâ&#x20AC;&#x2122;s results when the decline was halted in August and improved thereafter.

40.0% 35.0% 30.0% Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information: Tayside Police Management Information System

VIOLENT CRIME Tayside Police Force

2010-11 UCL (Av. +2SD) 3 Year Averge

Group 1 Recorded Crime 100

2011-12 LCL (Av. -2SD) Forecast

90 80 70 60

Tayside Police: Violent Crime includes crimes such as Murder, Attempted Murder, Serious Assault, Robbery, Child Cruelty, Threats, Abduction etc. These crimes are all Victim Basedâ&#x20AC;&#x2122; which means a crime is recorded for each victim of violent crime even if there are multiple victims involved in the same incident.

The chart to the left shows that in direct contrast to the fall in crime recorded in September 2010 to 33, the result at the end of 20 September this year was 100% higher at 10 66. This surge took the end of September 0 result to 297, 24 crimes in excess of the tarApr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar get. An upward trend has developed this year to date but if results in the second half of the year were to return to those similar to the April to July figures this could halted. For example, were the projected figure for October (47) be realised and results for the rest of the year similar or below those recorded last year then the trendline would level out. Higher results in Central and Eastern were the main influencing factors relating to the September result. Last year, after a lower September result, the number of crimes recorded peaked in November before levelling out somewhat towards the end of the year. 40 30

All projections are based on the previous 60 monthsâ&#x20AC;&#x2122; worth of data and take seasonal variations into consideration. These are calculated every three months and illustrated on the graphs by a red-ringed yellow circle. The table below shows the monthly totals of crime for the year 2010-2011 and for the months which have elapsed in 2011-12. The total column compares the cumulative result at the end of the most recent month in 2011-12 with the commensurate result last year and the last column displays the percentage difference. The colour coding indicates where a cumulative result has achieved target (green) or not achieved target (red).

Force 2011-12 2010-11

Apr 45 44

May 46 54

Jun 42 45

Jul 41 50

Aug 57 43

Sep 61 33

Oct 56 43

Nov

Dec

Jan

Feb

Mar

Central 2011-12 2010-11

Apr 27 19

May 29 29

Jun 20 22

Jul 16 25

Aug 36 19

Sep 34 19

Oct 32 29

Nov

Dec

Jan

Feb

Mar

Eastern 2011-12 2010-11

Apr 3 10

May 3 11

Jun 7 7

Jul 9 8

Aug 6 5

Sep 16 6

Oct 8 8

Nov

Dec

Jan

Feb

Mar

Western Apr 2011-12 15 2010-11 15

May 14 14

Jun 15 16

Jul 16 17

Aug 15 19

Sep 11 8

Oct 16 6

Nov

Dec

Jan

Feb

Mar

Total % Diff Year End 348 ~ 12% 312 568 Total % Diff Year End 194 ~ 20% 162 302 Total % Diff Year End 52 ~ -5% 55 104 Total % Diff Year End 102 ~ 7% 95 162

VIOLENT CRIME Dundee

2010-11 UCL (Av. +2SD) 3 Year Averge

Group 1 Recorded Crime 60

Policing Dundee (Central Division) There was an unexpected surge in violent crime in August (36), after much lower results earlier in the year, and this level of recording was matched exactly in September. This resulted in an upward trend developing. This could be reversed should results in the coming months be in the region of those recorded between April and July.

2011-12 LCL (Av. -2SD) Forecast

50 40 30 20 10 0 Apr

May

Jun

Jul

Aug

Sep

Angus

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Group 1 Recorded Crime 30

Feb

Mar

Policing Angus (Eastern Division) 19 crimes of violence were recorded throughout the division in August and, as clearly illustrated on the graph to the left, this was a result far in excess of any recent results—the highest monthly result recorded since June 2008. The total included 9 instances of serious assault and 4 robberies. Of these 13 crimes, either the victim, the offender or both was under the influence of alcohol or drugs.

2011-12 LCL (Av. -2SD) Forecast

25 20 15

The normally very low numbers of crimes in this category (please see the table on the preceding page) suggest that this rise may be a ‘blip’ and previous years’ data suggest that the October result should be in the region of 10.

10 5 0 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Group 1 Recorded Crime 30

Feb

Mar

2011-12 LCL (Av. -2SD) Forecast

Policing Perth & Kinross (Western Division) In contrast to the other two divisions, Western have evidenced a declining number of crimes recorded in September (11), following the August figure of 14. In September 2010 8 crimes were recorded and this total was followed by an October result of 6 ~ the lowest monthly figure recorded during the year.. However, the projected figure and the three year average suggest that the October 2011 figure may be in the region of 12.

25 20 15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information: Tayside Police Management Information System

VIOLENT CRIME DETECTION RATE Tayside Police Force

2010-11 UCL (Av. +2SD) 3 Year Averge

Group 1 Detection Rate 100.0%

2011-12 LCL (Av. -2SD)

95.0% 90.0% 85.0%

Tayside Police: Violent Crime includes crimes such as Murder, Attempted Murder, Serious Assault, Robbery, Child Cruelty, Threats, Abduction etc. All these crimes are all Victim Basedâ&#x20AC;&#x2122; which means a crime is recorded for each victim of violent crime even if there are multiple victims of the same incident..

80.0% 75.0% 70.0% 65.0% 60.0% Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

The chart to the left shows clearly that the detection rate has eroded month by month since April. At the end of September, the 80.5% detection rate achieved was 4.5 percentage points away from the target of 85%. A further 14 detections would have been required to achieve target.

The deterioration in results has been constant since the beginning of the year and were this rate of decline to continue the end of year results would be below 70% against the target of 85%.

The table below shows the cumulative detection rate at the end of each month years 2010-2011 and for the months which have elapsed in 2011-12.

Force Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 91.1% 89.0% 87.2% 85.1% 84.4% 82.2% 81.6% 2010-11 88.6% 85.7% 87.4% 85.0% 86.0% 84.0% 84.0% 82.0% 83.8% 84.3% 84.9% 85.6% Central Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 88.9% 85.7% 82.9% 81.5% 82.0% 78.4% 76.8% 2010-11 68.4% 70.8% 72.9% 73.7% 71.9% 69.2% 71.0% 70.0% 74.8% 73.4% 75.6% 76.2% Eastern Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 100.0% 83.3% 100.0% 95.5% 89.3% 86.4% 88.5% 2010-11 100.0% 95.2% 96.4% 94.4% 97.6% 95.7% 94.5% 93.8% 86.5% 93.9% 93.5% 95.2% Western Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 93.3% 96.6% 90.9% 86.7% 86.7% 87.2% 87.3% 2010-11 106.7% 103.4% 104.4% 96.8% 100.0% 100.0% 100.0% 97.2% 99.2% 99.3% 97.2% 96.9%

VIOLENT CRIME DETECTION RATE Dundee

2010-11 UCL (Av. +2SD) 3 Year Averge

Group 1 Detection Rate 100.0%

Policing Dundee (Central Division) Despite the decline in the detection rate since April, clearly displayed on the adjacent graph, the cumulative detection rate at the end of September (77.4%) was still 2.4 percentage points in excess of the target of 75.0%. However, this will certainly be breached should the rate of decline continue.

2011-12 LCL (Av. -2SD)

95.0% 90.0% 85.0% 80.0% 75.0% 70.0% 65.0% 60.0% Apr

May

Jun

Jul

Aug

Sep

Angus

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Group 1 Detection Rate

Feb

Mar

Policing Angus (Eastern Division) The detection rate in Eastern has fluctuated between 100% (April) and 80.9% (September). The September result was 15.1 percentage points away from target (96.0%) and a further 7 detections would have been required to achieve target. Small numbers of crime recorded and consequent detections in this area lead to large fluctuations; one detection more at the end of September would have improved the detection rate by 2.1 percentage points (83%).

2011/12 LCL (Av. -2SD)

100.0% 95.0% 90.0% 85.0% 80.0% 75.0% 70.0% 65.0% 60.0% Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Group 1 Detection Rate

Feb

Mar

Policing Perth & Kinross (Western Division) The detection rate fell between May and July but rallied in the most recent months to finalise at 86.0% at the end of September. Whilst this result fell between the upper and lower control limits it was still 6 percentage points away from target and a further 6 detections would have been required to achieve target.

2011-12 LCL (Av. -2SD)

100.0% 95.0% 90.0% 85.0%

The graph to the left clearly illustrates the much higher results achieved during 2010-11.

80.0% 75.0% 70.0% 65.0% 60.0% Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information: Tayside Police Management Information System

ROBBERY Tayside

2010-11 UCL (Av. +2SD) 3 Year Averge

Robbery Recorded Crime 40

2011-12 LCL (Av. -2SD)

Tayside Police: Robbery includes crimes of Robbery and Assault with intent to Rob. The chart to the left shows the similarity between results last year and this year until September 2011 when there was a surge in crime.

30 25 20

Based on results between April and August a level trendline was emerging. However, the influence of the high result in September has converted this into an upward trajectory.

15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

The 18 crimes recorded in September this year was a 157% increase on the 7 crimes recorded in the same month last year. However, the graph above shows that fluctuations are possible in this category and the numbers of crimes recorded each month do not necessarily follow a seasonal pattern. Cumulatively, to the end of September the 70 crimes recorded this year represented a 17% increase on the 60 recorded at the end of September 2010.

The table below shows the monthly totals of crime for the year 2010-2011 and for the months which have elapsed in 2011-12. The total column compares the cumulative result at the end of the most recent month in 2011-12 with the commensurate result last year and the last column displays the percentage difference. The colour coding indicates where a cumulative result has achieved target (green) or not achieved target (red).

Force Apr 2011-12 10 2010-11 13

May 10 9

Jun 11 13

Jul 9 9

Aug 10 9

Sep 15 7

Oct 9 8

Nov 5 22

Dec

Jan

Feb

Mar

Central Apr 2011-12 6 2010-11 7

May 7 7

Jun 7 8

Jul 2 5

Aug 6 6

Sep 11 4

Oct 6 7

Nov 3 14

Dec

Jan

Feb

Mar

Eastern Apr 2011-12 0 2010-11 2

May 0 0

Jun 0 0

Jul 2 0

Aug 1 0

Sep 2 0

Oct 0 1

Nov 0 2

Dec

Jan

Feb

Mar

Western Apr 2011-12 4 2010-11 4

May 3 2

Jun 4 5

Jul 5 4

Aug 3 3

Sep 2 3

Oct 3 0

Nov 2 6

Dec

Jan

Feb

Mar

Total % Diff Year End ~ 79 -12% 158 90 Total % Diff Year End ~ 48 -17% 104 58 Total % Diff Year End ~ 5 0% 10 5 Total % Diff Year End ~ 26 -4% 44 27

ROBBERY Dundee

2010-11 UCL (Av. +2SD) 3 Year Averge

Robbery Recorded Crime 35

Policing Dundee (Central Division) The graph to the left illustrates that there has traditionally been a lull in crime recorded during the month of July and the 2011 result mirrored this pattern. This was followed by the expected slight rise in August (6) but the escalation to more than double that figure in September (13) was of concern.

2011-12 LCL (Av. -2SD)

30 25 20 15

Since the figures were extracted for this document two of the 13 crimes have been removed from the total as they were found to have been a fabrication by the persons reporting. These people have subsequently been charged for wasting police time. Of the remaining crimes it would appear the most common motive was to obtain cash.

10 5 0 Apr

May

Jun

Jul

Aug

Sep

Angus

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Robbery Recorded Crime 5

Feb

Mar

2011-12 LCL (Av. -2SD)

Policing Angus (Eastern Division) Very small numbers of crimes recorded in Eastern division make the chart look more alarming than it actually is. However, 6 crimes recorded during the first six months of this year is a 200% increase on the 2 recorded during the same period last year.

0 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Robbery Recorded Crime 12

Feb

Mar

Policing Perth & Kinross (Western Division) In Western division, the pattern of crime recorded this year has been very similar to that of 2010 and the total of 23 crimes recorded between April and September this year is just 2 more than at the same time last year. Crime has traditionally risen slightly in October, illustrated on the graph to the left, but this was not the case last year when no crimes were recorded at all. However, this was followed by a higher than normal level in November.

2011-12 LCL (Av. -2SD)

10 8 6

As in Eastern division, actual numbers are comparatively low in this area of reporting but the peaks and troughs can look rather alarming.

4 2 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information: Tayside Police Management Information System

ROBBERY DETECTION RATE Tayside

2010-11 UCL (Av. +2SD) 3 Year Averge

Robbery Detection Rate 100.0%

2011-12 LCL (Av. -2SD)

Tayside Police: Robbery includes crimes of Robbery and Assault with intent to Rob.

80.0%

The chart to the left shows that after an encouraging start to the year at 80% the level fell to under 60% in the summer months.

60.0%

40.0%

20.0%

0.0% Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Traditionally the detection rate has not fluctuated much in the second half of the year. However, last year after a slight dip in November the rate rose to 70.3% by the end of March.

The end of September result of 58.6% was 11.4 percentage points below target (70%) and a further 8 detections would have secured an on target result. Results for all three divisions were below target.

The table below shows the cumulative detection rate at the end of each month years 2010-2011 and for the months which have elapsed in 2011-12.

Force Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 80.0% 70.0% 64.5% 62.5% 60.0% 63.1% 67.6% 67.1% 2011-12 2010-11 84.6% 72.7% 77.1% 75.0% 69.8% 66.7% 67.6% 60.0% 64.1% 67.5% 67.8% 70.3% Central Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 66.7% 61.5% 55.0% 50.0% 46.4% 51.3% 55.6% 54.2% 2010-11 71.4% 57.1% 59.1% 59.3% 54.5% 51.4% 52.3% 44.8% 50.7% 55.4% 59.4% 61.5% Eastern Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar #DIV/0! #DIV/0! #DIV/0! 100.0% 100.0% 100.0% 100.0% 100.0% 2011-12 2010-11 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 80.0% 80.0% 80.0% 71.4% 80.0% Western Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 100.0% 85.7% 81.8% 75.0% 73.7% 76.2% 83.3% 84.6% 2010-11 100.0% 100.0% 109.1% 100.0% 94.4% 90.5% 95.2% 88.9% 93.1% 94.3% 87.5% 88.6%

ROBBERY DETECTION RATE Dundee

2010-11 UCL (Av. +2SD) 3 Year Averge

Robbery Detection Rate 100.0%

Policing Dundee (Central Division) After a downward trend since April, the Central division detection rate climbed to just below the 3 year average at the end of September (48.8%). However, a further 6 detections would have been required in order to achieve 62% target. Despite the dip in the detection rate in November last year, the detection rate continued to rise after that and finalised the year at 61.5%

2011-12 LCL (Av. -2SD)

80.0%

60.0%

40.0%

20.0%

0.0% Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Angus Robbery Detection Rate

Feb

Mar

Policing Angus (Eastern Division) Low numbers involved in Eastern division lead to a rather extraordinary graph As no crimes were recorded during the first three months of the year there was no detection rate recorded.

2011-12 LCL (Av. -2SD)

200.0% 180.0% 160.0%

July and August saw 3 crimes being recorded and all were detected, producing detection rates of 100%. However, of the 3 crimes recorded in September only 2 had been detected when the figures for this document were extracted leading to a detection rate of 83.3%.

140.0% 120.0% 100.0% 80.0% 60.0% 40.0% 20.0% 0.0% Apr

May

Jun

Jul

Aug

Perth & Kinross

Sep

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Robbery Detection Rate 200.0%

Feb

Mar

Policing Perth & Kinross (Western Division) The Western division detection rate has remained very steady during the most recent 3 months, hovering just below the 3 year average line. Whilst this result is not exceptional, the 69.6% recorded at the end of September is 20.9 percentage points below the 90.5% recorded at the same time last year. And 10.9 percentage points away from the 80% target. A further 3 detections would have secured an on target result. Again, very low numbers lead to large fluctuations in results. The graph to the left indicates that the detection rates traditionally remain stead during the second half of the year.

2011-12 LCL (Av. -2SD)

180.0% 160.0% 140.0% 120.0% 100.0% 80.0% 60.0% 40.0% 20.0% 0.0% Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information: Tayside Police Management Information System

VANDALISM Tayside

2010-11 UCL (Av. +2SD) 3 Year Averge

Vandalism Recorded 700

2011-12 LCL (Av. -2SD) Forecast

600

Tayside Police: This category includes acts of Vandalism and Malicious Mischief. The chart to the left shows that results during the first six months of this year have been well below those recorded last year and in other previous years. All divisions have strived to curb acts of vandalism etc and the success of those efforts is reflected in the results.

500 400 300 200 100

There was a peak in vandalism recorded in October of last year which has influenced 0 the 3 year average line and the projected Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar figure. Results to date this year are on a downward trend and, unless something unforeseen happens, the rise in crime indicated on the graph should not occur. At the end of the first six months of the year recorded crime for vandalism in Tayside (2222) was 20% lower than at the same time last year (2776) resulting in ’on target’ results for Tayside and the three divisions. All projections are based on the previous 60 months’ worth of data and take seasonal variations into consideration. These are calculated every three months and illustrated on the graphs by a red-ringed yellow circle. It is because of higher results in previous years that the projections tend to be higher than current crime levels as illustrated above in the projection for October. The table below shows the monthly totals of crime for the year 2010-2011 and for the months which have elapsed in 2011-12. The total column compares the cumulative result at the end of the most recent month in 2011-12 with the commensurate result last year and the last column displays the percentage difference. The colour coding indicates where a cumulative result has achieved target (green) or not achieved target (red).

Force Apr 2011-12 435 2010-11 424

May 413 468

Jun 290 510

Jul 355 421

Aug 384 507

Sep 345 446

Oct 368 565

Nov Dec 320 413 354

Central Apr 2011-12 239 2010-11 209

May 219 237

Jun 133 292

Jul 177 233

Aug 179 282

Sep 162 230

Oct 187 338

Nov Dec 157 227 227

Eastern Apr 2011-12 96 2010-11 120

May 109 107

Jun 71 124

Jul 104 91

Aug 120 110

Sep 85 107

Oct 96 137

Nov Dec 87 91 75

Western Apr 2011-12 100 2010-11 95

May 85 124

Jun 86 94

Jul 74 97

Aug 85 115

Sep 98 109

Oct 85 90

Nov Dec 76 95 52

Jan

Feb

444

472

Jan

Feb

245

262

Jan

Feb

106

120

Jan

Feb

Mar Total % Diff Year End ~ 2910 -22% 5442 418 3754 Mar Total % Diff Year End ~ 1453 -29% 3010 228 2048 Mar Total % Diff Year End ~ 768 -13% 1281 93 887 Mar Total % Diff Year End ~ 689 -16% 1151 97 819

VANDALISM Dundee

2010-11 UCL (Av. +2SD) 3 Year Averge

Vandalism Recorded 400

Policing Dundee (Central Division) Whilst, very generally speaking, the pattern of crime recorded between April and September 2011 has mirrored the 3 year average and last yearâ&#x20AC;&#x2122;s line, it has been at much lower levels. The graph to the left illustrates this very clearly. At the end of September recorded crime was 25% lower than at the same time last year.

2011-12 LCL (Av. -2SD) Forecast

350 300 250 200 150

The graph alongside illustrates clearly the peak last year in October when 338 crimes were recorded. The projected figure for next month, whilst indicating a rise, does not suggest that it will be anywhere near as high as last year.

100 50 0 Apr

May

Jun

Jul

Aug

Sep

Angus

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Vandalism Recorded 250

Feb

Mar

Policing Angus (Eastern Division) The monthly totals this year between April and September have fluctuated between 71 and 122, interleaved last yearâ&#x20AC;&#x2122;s line and shown no similarity in pattern. The trend line for this year shows a very slight incline. However, the graph illustrates that all results this year have been either on or below the 3 year average and some have been below the lower control limit too. A rise in crime recorded occurred in October 2010 in Eastern division too and it may be this was as a result of the onset of darker nights. The projected figure for October reflects the traditional rise this month.

2011-12 LCL (Av. -2SD) Forecast

200

150

100

0 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Vandalism Recorded 180

Feb

Mar

Policing Perth & Kinross (Western Division) Despite a rise in the numbers of vandalism recorded in September (101), all results to date this year have been below those recorded during the commensurate months last year. The graph to the left does show that in the latter half of last year crime levels fell quite sharply and the projected figure of 79 reflects this. Whilst the current trend is on a slight downward trajectory this could quickly reverse should crime levels in the coming months climb much higher. At the end of September there was a differential of 17% between the 634 crimes recorded last year and the 529 crimes recorded at the end of September this year.

2011-12 LCL (Av. -2SD) Forecast

160 140 120 100 80 60 40 20 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information: Tayside Police Management Information System

VANDALISM DETECTION RATE Tayside

2010-11 UCL (Av. +2SD) 3 Year Averge

Vandalism Detection Rate 40%

2011-12 LCL (Av. -2SD)

Tayside Police: This category includes acts of Vandalism and Malicious Mischief.

35%

30%

25%

20% Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

The chart to the left shows the improvement in the detection rate this year from a low of 26.7% in April to 33% in June. Whilst the current result is not quite so high, the end of September result of 31.9% was just a whisker away from the target of 32%, indeed a further 3 detections (against 2222 crimes recorded) would have secured an on target result.

Results for the second half of last year and the three year average do not indicate any great changes in detection rates before the end of the year.

The table below shows the cumulative detection rate at the end of each month years 2010-2011 and for the months which have elapsed in 2011-12.

Force Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 26.7% 31.4% 33.0% 31.9% 31.8% 31.6% 31.5% 30.7% 2010-11 30.9% 32.2% 34.2% 34.0% 33.2% 32.7% 31.4% 30.9% 31.9% 32.3% 31.7% 32.0% Central Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 25.5% 29.5% 30.3% 29.3% 28.7% 28.9% 29.5% 28.2% 2010-11 22.5% 26.5% 31.7% 31.3% 30.9% 29.5% 27.7% 26.8% 28.2% 28.9% 28.0% 28.3% Eastern Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 26.0% 32.7% 37.0% 34.7% 35.8% 34.5% 32.5% 31.5% 2010-11 39.2% 39.2% 39.0% 38.5% 37.3% 38.4% 38.2% 38.4% 38.9% 38.3% 37.6% 39.0% Western Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 30.0% 34.6% 34.7% 34.8% 34.0% 34.3% 34.7% 34.8% 2010-11 38.9% 36.5% 34.5% 35.6% 34.3% 34.2% 33.3% 33.1% 34.0% 34.8% 34.9% 34.1%

VANDALISM DETECTION RATE Dundee

2010-11 UCL (Av. +2SD) 3 Year Averge

Vandalism Detection Rate 40%

Policing Dundee (Central Division) The graph illustrates clearly the improvements in the detection rate at the beginning of the year. Whilst these have tempered somewhat the 28.9% recorded at the end of September was still above the three year average and exceeded the target of 27.5%.

2011-12 LCL (Av. -2SD)

35%

30%

The graph to the left illustrates that traditionally results have been slightly lower in the second half of the year but after a low in November last year (33.1%) there was an improvement of one percentage point by the end of March (34.1%).

25%

20% Apr

May

Jun

Jul

Aug

Sep

Angus

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Vandalism Detection Rate 50%

Feb

Mar

Policing Angus (Eastern Division) In a similar pattern to that of Central division, the detection rate climbed until June and then settled just above the 3 year average. However, this yearâ&#x20AC;&#x2122;s results are much lower than those recorded last year and target has not been achieved to date this year. At the end of September 15 further detections would have been required to achieve target. (37%).

2011/12 LCL (Av. -2SD)

45% 40% 35% 30%

Historically, very little fluctuation has taken place in the detection rate during the second half of the year.

25% 20% Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Vandalism Detection Rate 50%

Feb

Mar

Policing Perth & Kinross (Western Division) The detection rate climbed steadily but marginally during recent months until, at the end of September, it stood at 35.3%, just below the target of 36.0%. Had just another 3 detections been made the target would have been achieved.

2011-12 LCL (Av. -2SD)

45%

Very little movement in the detection rate has occurred historically during the second half of the year but it is hoped the current detection rate can rise a little higher, achieve an on target result and sustain that to the end of the year.

40% 35% 30% 25% 20% Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information: Tayside Police Management Information System

DOMESTIC HOUSEBREAKING Tayside

2010-11 UCL (Av. +2SD) 3 Year Averge

Domestic Housebreaking Recorded Crime 140

2011-12 LCL (Av. -2SD) Forecast

120 100 80 60

The chart to the left shows the recent rise in housebreakings across Tayside reached 69 in September (exactly the same as the up20 per control limit and the number recorded in September 2010). The emerging trend this 0 year is on an upward slope and is mainly Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar attributable to increases in crime in both Eastern and Western division, as described on the opposite page. However, at the end of September, the cumulative result of 340 crimes was 32.7% below the 505 crimes recorded from April to September 2010. 40

The above chart illustrates that in November last year the level of crime fell, in contrast to the traditional rise during that month. All projections are based on the previous 60 monthsâ&#x20AC;&#x2122; worth of data and take seasonal variations into consideration. These are calculated every three months and illustrated on the graphs by a red-ringed yellow circle. The graph above indicates that the October result should be in the region of 56 crimes recorded. The table below shows the monthly totals of crime for the year 2010-2011 and for the months which have elapsed in 2011-12. The total column compares the cumulative result at the end of the most recent month in 2011-12 with the commensurate result last year and the last column displays the percentage difference. The colour coding indicates where a cumulative result has achieved target (green) or not achieved target (red).

Force Apr 2011-12 46 2010-11 80

May 39 78

Jun 63 96

Jul 60 81

Aug 59 101

Sep 63 69

Oct 79 69

Nov 43 61

Dec

Jan

Feb

Mar

Central Apr 2011-12 32 2010-11 57

May 22 56

Jun 36 71

Jul 36 60

Aug 41 72

Sep 34 44

Oct 45 53

Nov 21 38

Dec

Jan

Feb

Mar

Eastern Apr 2011-12 9 2010-11 8

May 9 10

Jun 7 16

Jul 5 7

Aug 10 10

Sep 12 8

Oct 11 8

Nov 6 11

Dec

Jan

Feb

Mar

Western Apr 2011-12 5 2010-11 15

May 8 12

Jun 20 9

Jul 19 14

Aug 8 19

Sep 17 17

Oct 23 8

Nov 16 12

Dec

Jan

Feb

Mar

Total % Diff Year End ~ 452 -29% 874 635 Total % Diff Year End ~ 267 -41% 613 451 Total % Diff Year End ~ 69 -12% 97 78 Total % Diff Year End ~ 116 9% 164 106

DOMESTIC HOUSEBREAKING Dundee

2010-11 UCL (Av. +2SD) 3 Year Averge

Domestic Housebreaking Recorded Crime 90

Policing Dundee (Central Division) The number of crimes of housebreaking recorded each month during the first six months of this year fell below the average as illustrated on the adjacent graph. The number of crimes recorded dropped from 41 in August to 37 in September (below the lower control limit) and it is projected that the October result will follow the lower control limit with an expected value of 34 crimes. This would be in contrast to the rise in crime evidenced in October 2010.

2011-12 LCL (Av. -2SD) Forecast

80 70 60 50 40 30 20

Policing Angus (Eastern Division) There has been an unusual surge of 15 housebreakings recorded during September 2011, which lies above the upper control limit (9 crimes). In previous years there has typically been a fall after August with an average September figure of just 8 crimes. This year however saw several occasions where the accused was able to gain access to properties through either insecure or open windows, allowing them to steal items from within the properties. The majority of stolen goods were jewellery items, although laptops, mobile phones, cash and alcohol were also taken. However it was also recorded that homes had been broken into where only food and cleaning products had been stolen, demonstrating the importance of a secure property even if no valuables are on display. It is expected that the number of crimes will fall in October to somewhere in the region of 8 housebreakings.

10 0 Apr

May

Jun

Jul

Aug

Sep

Angus

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Domestic Housebreaking Recorded Crime 30

Feb

Mar

2011-12 LCL (Av. -2SD) Forecast

25 20 15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Domestic Housebreaking Recorded Crime

Feb

Mar

Policing Perth & Kinross (Western Division) The number of housebreakings has been very erratic during the first half of 2011, not following last yearâ&#x20AC;&#x2122;s trend or the 3 year average. The September result of 17 crimes landed on the upper control limit and it is projected that it will do so again in October. Low levels of crime in the first two months of the year impacted upon the cumulative result (79) leading to an end of September differential of â&#x20AC;&#x201C;8%, 7 fewer crimes that at the same time last year. . The majority of crimes involved the accused forcing open a window to gain access to the property, subsequently stealing jewellery, computers, medication and televisions. There were also a couple of occasions where copper piping and water tanks were stolen.

2011-12 LCL (Av. -2SD) Forecast

30 25 20 15 10 5 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information: Tayside Police Management Information System

HOUSEBREAKING DETECTION RATE Tayside

2010-11 UCL (Av. +2SD) 3 Year Averge

Domestic Housebreaking Detection Rate 50.0%

2011-12 LCL (Av. -2SD)

45.0% 40.0% 35.0% 30.0% 25.0% 20.0%

Tayside Police: Housebreaking includes those crimes pertaining to Domestic Dwellings only. Included are: Theft by Housebreaking Housebreaking with intent to Steal Attempted Housebreaking with intent to enter and steal. The chart to the left shows that the detection rates recorded this year have been far in excess of those recorded last year and have interwoven the upper control limit.

15.0% 10.0% 5.0% 0.0%

Based on historical evidence a target of 30% was set for 2011-12 and the detection rate at the end of September exceeded this by 8.8 percentage points. The only division not to have achieved target at the end of September was Western division and this result was only just below target as detailed in the narrative on the following page. Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

The table below shows the cumulative detection rate at the end of each month years 2010-2011 and for the months which have elapsed in 2011-12.

Force Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 37.0% 36.5% 36.5% 40.9% 39.3% 40.0% 36.7% 35.8% 2010-11 15.0% 24.7% 26.4% 27.2% 25.5% 29.9% 30.1% 30.1% 29.9% 28.9% 29.4% 29.5% Central Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 37.5% 37.0% 38.9% 41.3% 36.5% 38.8% 35.0% 33.7% 2010-11 10.5% 21.2% 22.3% 21.3% 20.3% 21.4% 23.0% 23.1% 23.8% 23.6% 24.6% 25.3% Eastern Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 22.2% 33.3% 48.0% 53.3% 47.5% 44.2% 41.3% 39.1% 2010-11 25.0% 44.4% 50.0% 53.7% 52.9% 52.5% 50.7% 51.3% 51.2% 51.2% 48.9% 47.4% Western Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2011-12 60.0% 38.5% 21.2% 32.7% 41.7% 40.3% 38.0% 38.8% 2010-11 26.7% 25.9% 25.0% 34.0% 29.0% 50.0% 46.8% 44.3% 40.5% 36.1% 35.7% 34.8%

HOUSEBREAKING DETECTION RATE Dundee

2010-11 UCL (Av. +2SD) 3 Year Averge

Domestic Housebreaking Detection Rate 50.0%

Policing Dundee (Central Division) At the end of September, 38% of all housebreakings have been detected in contrast to 21.4% at the end of September 2010. Although the data points for this year form a pattern similar to that recorded last year, the detection rate has been very much higher and in the region of the upper control limit.

2011-12 LCL (Av. -2SD)

45.0% 40.0% 35.0% 30.0% 25.0% 20.0% 15.0%

The trendline based on the first six months of this year shows a slight incline but the graph to the left illustrates that there is a slight downward trajectory in the three year average line, converging with the upper and lower control limit and last yearâ&#x20AC;&#x2122;s result by the end of the year.

10.0% 5.0% 0.0% Apr

May

Jun

Jul

Aug

Sep

Angus

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Domestic Housebreaking Detection Rate 70.0%

Feb

Mar

2011/12 LCL (Av. -2SD)

Policing Angus (Eastern Division) The pattern of the detection rate during the first six months of this year is erratic starting the year at 22.2%, peaking in July (53.3%) but falling by the end of September to 41.1%. Whilst this most recent result was just above target (by 1.1 percentage point), the trend is on a sharp upward incline.

60.0% 50.0% 40.0% 30.0%

Traditionally, the detection rates have not fluctuated greatly in the latter part of the year, as reflected in last yearâ&#x20AC;&#x2122;s line on the graph.

20.0% 10.0% 0.0% Apr

May

Jun

Jul

Aug

Sep

Perth & Kinross

Oct

Nov

Dec

Jan

2010-11 UCL (Av. +2SD) 3 Year Averge

Domestic Housebreaking Detection Rate 70.0%

Feb

Mar

Policing Perth & Kinross (Western Division) An erratic patter in Western division has also emerged but almost diametrically opposed to that of Eastern division with a high of 60% at the beginning of the year, falling to a low of 32.1% in June but recovering to 39.2% at the end of September.

2011-12 LCL (Av. -2SD)

60.0% 50.0%

The emerging trendline, however, is in direct contrast and is on a steep downward slope. The graph illustrates that whilst results peaked in September last year (50%), there was a steady decline thereafter to end the year at 34.8%. The average line suggest a much more even flow to the end of the year.

40.0% 30.0% 20.0% 10.0% 0.0% Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Source of information: Tayside Police Management Information System

CLASS A DRUGS Tayside

2010-11 UCL (Av. +2SD) 3 Year Averge

Class A Drugs Recorded 90

Class A 2011-12 LCL (Av. -2SD)

Tayside Police: Insert here what groups 1-4 covers The chart to the left shows the number of crimes involved in the supplying of Class A drugs only. This can be actual supplying of drugs, possession with intent to supply drugs, importing or manufacturing of drugs etc. but does not include the charge of possession (for personal use) of drugs.

80 70 60 50 40 30 20 10 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

This is a very volatile area on which to report. In some months there may appear to be very little activity and then there may be a large number of crimes reported at the one time. The nature of this area of business often involves many months of preparation, surveillance and co-operation with other forces, perhaps leading to an successful operation where several perpetrators are charged with numerous offences. To date this year, throughout Tayside there have been 81 crimes recorded, 24% fewer than at the same time last year. Geographically, less have occurred in Angus and Perth and Kinross in the first six months of the year than last year but there was an increase of 31% in the Dundee area. The month by month results are displayed for all areas of Tayside in the following table. The results are not a reflection on divisional performance as these arrests are often as a result of a headquarters drugs operation carried out in conjunction with the pertinent division and are recorded to reflect the geographical area in which the perpetrators were apprehended.

Force Apr 2011-12 17 2010-11 12

May 15 26

Jun 14 25

Jul 18 18

Aug 15 12

Sep 18 13

Oct 13 7

Nov 6 11

Dec

Jan

Feb

Central Apr 2011-12 10 2010-11 3

May 8 10

Jun 10 12

Jul 5 2

Aug 7 5

Sep 14 7

Oct 7 2

Nov

Dec

Jan

Feb

Eastern Apr 2011-12 1 2010-11 4

May 1 2

Jun 2 13

Jul 3 4

Aug 8 3

Sep 3 1

Oct 2 2

Nov

Dec

Jan

Feb

Western Apr 2011-12 6 2010-11 5

May 6 14

Jun 2 0

Jul 10 12

Aug 0 4

Sep 1 5

Oct 4 3

Nov

Dec

Jan

Feb

Mar Total % Diff Year End 116 116 -6% 159 5 124 Mar Total % Diff Year End 61 61 42% 65 3 43 Mar Total % Diff Year End 20 20 -39% 38 1 33 Mar Total % Diff Year End 29 29 -40% 56 1 48

Source of information: Tayside Police Management Information System

ROAD CASUALTIES 2011 saw the commencement of the Scottish Governmentâ&#x20AC;&#x2122;s Road Safety Framework which will run until 2020. The improvements set under the Framework are:

same time last year when 17 children had been seriously injured. This represented a 17.6% reduction. The graph below details the number of people killed and injured each month during 2010 and 2011. The dotted line indicates the most recent 3 year average.

30% reduction in people killed 43% reduction in people seriously injured 35% reduction in children killed 50% reduction in children seriously injured 10% reduction in people slightly injured

Tayside People Seriously Injured

(people includes children).

All percentage reductions are against a baseline of the 5 year average of years 2004-2008 inclusive.

2010-11

2011-12

3 Year Average

20 15 10

Number of People killed Between April and September 2011, 9 people had been killed on the roads of Tayside, 40% fewer than the 15 killed during the same period last year. All people killed in both years were adults. The halfyearly result was on line to achieve the percentage reduction.

5 0 Apr

Number of People seriously injured

2010-11

2011-12

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Slight Injuries The 367 people who received slight injuries as a result of a road collision represented a 3.1% percentage increase when compared to the same time last year (356). Despite this increase against the previous year, the current result was still achieving the desired percentage reductions prescribed by the Road Safety Framework.

The graph below illustrates that October 2010 was the the highest month of the year when 6 people lost their lives because of a collision.

Tayside People Killed

May

The graph below illustrates the higher numbers recorded during the winter of 2010/11 which, in part, were probably attributable to the severe weather conditions.

3 Year Average

6 5 4 3

Tayside Slight Injuries

2 1

2010-11

2011-12

3 Year Averge

90 80

0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

70 60

99 people had been seriously injured by the end of September this year, in contrast to 105 the previous year. This result was, again, currently achieving the recommended percentage reduction. The trend this year to date is on a downward trajectory but it remains to be seen whether the winter months will see an increase in casualties.

50 40 30 20 10 0 Apr

Included in the 99 people seriously injured were 14 children. This figure was also lower than at the 55

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

ROAD CASUALTIES Collisions There were 339 injury collisions recorded on the roads of Tayside between April and September 2011. During the same period last year 375 such collisions had occurred. The graph below allows for month-on-month comparison between the two years.

Tayside Collisions

2010-11

2011-12

3 Year Average

350 300 250 200 150 100 50 0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Collisions involving a Police Vehicle Between April and the end of September 2011 there had been 30 collisions throughout Tayside involving a Police vehicle.

Source of information: Roads Policing Unit

STANDARDS OF SERVICE The following paragraphs provide an overview of consultation activity being undertaken across the force and summarises the half year results for the Service Satisfaction survey for the period April to September 2011. Results from Service Satisfaction surveys are used to monitor the extent to which Tayside Police is achieving its published standards of service. The table below shows the indicators, targets and half year results.

Key Performance Indicators

2011/12 target

2011/12 result

2010/11 result

Change

First Contact: Overall satisfaction rating for service provided at first contact

91.5%

93.4%

90.6%

2.8

First Contact: % of respondents who stated they were provided with the name of the person dealing with their enquiry

80.0%

84.1%

81.7%

2.4

Updating the Public: % of Service Users who received an update on the progress of their enquiry

65.0%

59.9%

57.0%

2.9

Customer experience: Overall satisfaction rating for the customers experience of the service provided by Tayside Police

85.0%

82.7%

80.4%

2.3

Response rate - 580/1800 = 32.2%

It can be seen from the above table that two out of the four customer satisfaction targets were achieved for the period April to September 2011. First Contact Very high satisfaction ratings were attributed to the courteous and attentive manner of the person dealing with the enquiry at first contact rising from 97.6% in 2010 to 98.7% in 2011. Similarly, knowledge about how to deal with the enquiry and an explanation of what would be done as a result of the enquiry both achieved very high satisfaction ratings, improving 2.6 and 4.6 percentage points and finalising at 95.6% and 92.7% respectively. The percentage of respondents who were provided with the name of the person dealing with their enquiry rose 2.4 percentage points from 81.7% to 84.1% and well exceeded the target by 4.1 percentage points.

Overall satisfaction at first contact evidenced a 2.8 percentage point improvement compared to the same period the previous year and exceeded the 2011/12 target by 1.9 percentage points. The following chart demonstrates how the force has performed in relation to this particular target over the past two years. In order to quantify the accuracy of the results, a confidence interval was required to be calculated around the target result and this is depicted in the format (+/-%) in the narrative accompanying the chart. This interval gives a numerical range within which the true population result is likely to occur e.g. 93.4% +/-2.1% actually means that we can be 95% confident that between 95.5% and 91.3% of service users in Tayside were satisfied with the service they received at first contact. September 2011 93.4% +/-2.1%

% of respondents satisfied

Satisfaction w ith service provided at first contact

95.0

No significant change between the half year results for 2011 and 2010 although the upward trend indicates that the force continues to improve with regard to service at first contact

85.0 75.0 65.0 55.0 45.0 Jun-10

Sep-10

Dec-10

Mar-11

Jun-11

Sep-11

September 2010 90.6% +/-2.3%

Officer Contact Seven out of ten respondents, 71.0% (65.7%) confirmed that they received details of how to contact the officer should they have any further queries. Overall satisfaction with officer contact remained static at 92.8% for the half year period as was the case the previous year. Response and Ongoing Enquiries The percentage of service users who received an update on the progress of their enquiry achieved a 2.9 percentage point improvement compared to the results the previous year rising to 59.9%, albeit this still fell short of the force target set for 2011/12 of 65.0%. September 2011 59.9% +/-4.4%

% of respondents updated

Received an update on progress of enquiry

95.0 85.0

No significant change between the half year results for 2011 and 2010

75.0 65.0

September 2010 57.0% +/-4.4%

55.0 45.0 Jun-10

Sep-10

Dec-10

Mar-11

Jun-11

Sep-11

Improvements were also noted in relation to satisfaction with the update provided whereby 91.0% (85.6%) of respondents who did receive an update were either ‘satisfied’ or ‘very satisfied’ with the update they received.

Community Policing The majority of community policing questions returned a downturn in performance compared to the previous year with the exception of ‘community officers doing their best to tackle crime and disorder’ which evidenced a minimal 0.8 percentage point improvement to 62.0% compared to 61.2% the previous year. The results for the remaining community policing questions are detailed below: Identification of an officer by sight— down from 31.4% to 28.4% Identification of an officer by name—down 1.5 percentage points to 21.1% Speaking to an officer in the neighbourhood—down from 25.9% to 23.2% Knowledge about how to contact an officer—down 2.9 percentage points to 33.9% It should be noted that the Community Policing section of the survey has been completely redesigned in order to provide improved feedback in relation to the force Community Policing model. This will continue to develop as the model evolves. Distribution of the revised questionnaires commenced in October 2011. Satisfaction Overall Overall satisfaction for the customers’ experience with the service provided by Tayside Police failed to achieve the target of 85.0% however evidenced an improvement of 2.3 percentage points compared to the same period the previous year rising from 80.4% to 82.7%. September 2011 82.7% +/-3.1%

% of respondents satisfied

Satisfaction w ith overall service 95.0 85.0

No significant change between the half year results for 2011 and 2010

75.0 65.0

September 2010 80.4% +/-3.2%

55.0 45.0 Jun-10

Sep-10

Dec-10

Mar-11

Jun-11

Sep-11

PUBLIC PERCEPTION Results from the Public Perception survey provide an insight into the types of crimes/offences and antisocial behaviour that cause the public concern in their neighbourhoods and also their expectations of Tayside Police in relation to its service delivery. 1800 questionnaires were distributed by post to members of the public between April and September 2011. To date 546 completed forms have been returned for analysis thus yielding a response rate of 30.3% (30.1%). The following paragraphs provide results for the period April to September 2011 with comparisons made with the same period the previous year either indicated in parenthesis or commented on in the narrative. It is important to note that for the majority of questions the figures quoted are based on the ‘valid’ sample.

Neighbourhood as a safe place to live The majority of respondents, 91.6% perceived their neighbourhood to be a safe place to live. This indicates a minimal improvement compared to the previous year when 91.4% of respondents were of the same opinion. The following chart depicts the quarterly results during the past year. In order to quantify the accuracy of the results, a confidence interval was required to be calculated around the result and this is depicted in the format (+/-%) in the narrative accompanying the chart. This interval gives the numerical range within which the true population result is likely to occur e.g. 91.6% +/-2.3% actually means that we can be 95% confident that between 89.3% and 93.9% of the Tayside population rated their neighbourhood as a safe place to live.

September 2011 91.6% +/-2.3%

% of respondents w ho rate their neighbourhood as a safe place to live 100.0

No significant change between the half year results for 2011 and 2010

90.0 80.0 70.0 60.0 50.0 Jun-10

Sep-10

Dec-10

Mar-11

Jun-11

Sep-11

September 2010 91.4% +/-2.4%

Perceptions about the level of crime in neighbourhood 25.0% of respondents perceived that crime had increased in their neighbourhood over the past year, 61.7% thought that the level of crime had remained the same and 13.3% thought that it had decreased. Whilst opinions remained static between 2011 and 2010 in relation to those who felt that crime levels had remained the same during the year, a 2.6 percentage point improvement was recorded for those who felt that crime had decreased and similarly, a 2.3 percentage point reduction in those who felt that crime had increased. It is important to note that for this question, 26.7% of all respondents answered ‘don’t know’ and these have been removed from the results for this question.

Main issue of concern in neighbourhood

24.1 22.1 21.8

Dangerous/reckless driving

10.2

Housebreaking

Alcohol related crime Other*

Robbery

14.1

7.7 9.0 6.5 7.2

Vandalism/graffiti

Motor vehicle crime

Sep-11

14.2 15.9

Drug dealing or drug abuse

Assault

Sep-10

21.4

Antisocial behaviour

15.2

6.4 1.2 1.1 1.5 0.5 0.0 0.0

*Other includes issues such as dog fouling, litter and fly tipping

As can be seen from the above chart, the three main issues of concern to residents in their neighbourhood, without being prompted, were ‘antisocial behaviour (incl YCA)’, ‘dangerous/reckless driving’ and ‘drug dealing or drug abuse’. These results reflect the same concerns as residents in the previous year with only ‘antisocial behaviour’ and ‘dangerous/reckless driving’ changing position. Prevalence of crime/offences in neighbourhood Respondents were asked to report up to three crimes/offences they perceived to be most prevalent in their neighbourhoods. The responses have been analysed as a multiple choice question and will therefore not total 100%. The following chart illustrates the results: 43.1 45.2

Antisocial behaviour Vandalism/graffiti Dangerous/reckless driving

31.3

Alcohol related crime 17.9 15.9

Housebreaking 9.0

14.5 11.6 13.3

No crime Robbery Assault Other

Sep-11

24.9 24.0 21.9 23.8

Drug dealing or drug abuse

Motor vehicle crime

36.7 35.3 36.7

Sep-10

6.4 8.2 4.8 5.5 2.8 1.6

Almost half of all respondents, 45.2%, said that ‘antisocial behaviour’ was a problem in their local area, followed by ‘vandalism/graffiti’, 35.3% and ‘dangerous/reckless driving’, 31.3%. This again mirrors the findings for the same period in 2010. Interestingly, 13.3% (11.6%) of respondents stated that there was ‘no crime’ in their neighbourhood.

Concerns at becoming a victim of crime in neighbourhood A 4.1 percentage point increase was noted in respect of respondents being concerned at becoming a victim of crime in their area whereby 36.7% stated that they were either ‘fairly’ or ‘very concerned’ compared to 32.6% in 2010. Those respondents who recorded their concerns of becoming a victim of crime were then asked to report on the issues they feared they could become a victim of. The following chart depicts the findings: 33.8

Housebreaking

34.3 34.8

Antisocial behaviour

Sep-11

21.8 18.9 19.0 18.3 16.0 17.4

Vandalism/graffiti Dangerous/reckless driving Robbery

12.5 13.7 13.1 12.6 12.0 11.5 10.7 11.0

Motor vehicle crime Alcohol related crime Assault Drug dealing or drug abuse Other

Sep-10 37.4

0.7 0.2

As can be seen from the chart, ‘housebreaking’ closely followed by ‘antisocial behaviour’ were the two main issues of concern in 2011. This result differs slightly from the previous year where ‘antisocial behaviour’ was the key concern. Feelings of safety in neighbourhood Respondents were asked how safe they felt walking alone in their neighbourhood both during the day and after dark. Feelings of safety during the day and after dark Safe during the day

Safe after dark

100.0

Percentage (%)

90.0

95.4

96.1

66.2

65.1

96.0

95.5

95.8

94.8

61.3

60.7

62.4

63.3

Dec-10

Mar-11

Jun-11

Sep-11

80.0 70.0 60.0 50.0 Jun-10

Sep-10

94.8% of respondents felt safe during the day and 63.3% after dark. These findings represent a slight reduction (not significant) in feelings of safety both during the day and after dark when compared to the results for the same period the previous year. 4.8% of respondents confirmed that a fear of crime prevented them from taking part in their everyday activities, which is a 1.1 percentage point increase on the 3.7% who provided the same response in 2010.

Working with partners in dealing with antisocial behaviour and crime issues Similar to the results of 2010, of those respondents who held an opinion, 74.4% (74.3%) agreed that the police, in collaboration with the council and other partner agencies, were dealing with antisocial behaviour and crime issues that mattered in local neighbourhoods. It is important to note that for this question, 23.9% of all respondents answered ‘don’t know’ and these have been removed from the results. Community policing The majority of community policing questions returned an improvement in performance compared to the previous year albeit the agreement levels were still exceptionally low: Identification of an officer by name – up from 4.4% to 5.0% Speaking to an officer in the neighbourhood – up 0.5 percentage points to 7.7% Knowledge about how to contact an officer – up from 23.7% to 23.9% Identification of an officer by sight – down 2.5 percentage points to 5.9% In addition, of those respondents who offered an opinion, 58.1% felt ‘fairly’ or ‘very confident’ that their community officers understood the issues that affected their neighbourhoods. This represents a 6.2 percentage point improvement compared to the 51.9% who provided the same response in 2010. It should be noted that for this question, 43.3% of all valid base respondents ‘didn’t know’ whether community officers understood neighbourhood issues and concerns. The Community Policing section of the survey has recently been redesigned in order to provide improved feedback in relation to the force Community Policing model. This will continue to develop as the model evolves. Distribution of the revised questionnaires commenced in October 2011. Service delivery Residents were asked to provide their views two-fold in relation to service delivery, first in terms of the importance of various activities that the police undertake and secondly as to how well those activities are performed. Whilst the results for this question remained fairly consistent between the two years in each of the categories, it is encouraging to note the 5.7 percentage point improvement in the percentage of respondents who felt that Tayside Police was dealing ‘fairly’ or ‘very well’ with antisocial behaviour, rising from 61.5% in 2010 to 67.2% in 2011. The greatest disparity between importance and effectiveness is in relation to police visibility. This suggests that ‘providing a visible presence’ is the main area of policing that the public perceive Tayside Police should improve going forward. In summary The percentage of respondents who thought that the police were doing a good job remained fairly stable over the past year with 92.2% of respondents in 2011 compared to 91.7% in 2010 in agreement with this opinion. The chart below illustrates the quarterly findings over the past year: September 2011 92.2% +/-2.4%

% of respondents w ho think that Tayside Police is doing a good job 100.0

No significant change between the half year results for 2011 and 2010

90.0 80.0 70.0

September 2010 91.7% +/-2.5%

60.0 50.0 Jun-10

Sep-10

Dec-10

Mar-11

Jun-11

Sep-11

Source of information: Performance & Planning Unit

SUPPORTING DELIVERY

Corporate support forms an important role in ensuring that appropriate resources are in place to deliver an efficient and effective service to the public. The challenging economic climate means that robust monitoring and reporting processes are instrumental in ensuring that the force is on track to deliver its objectives within the resources available. At the same time, the Scottish Government has set stretching environmental and energy reduction targets for Scotland. As a major employer in Tayside, Tayside Police is committed to demonstrating its contribution to this aim.

MEASURES 9.

CORPORATE SUPPORT

10.

PARTNERSHIP - SCOTTISH POLICE SERVICES AUTHORITY

PERSONNEL term sickness absence, 25% through 42 periods of medium term absence and 30 periods of long term sickness absence accounted for the remaining 48%.

Police Officers Cumulatively to the end of September 2011 sickness absence accounted for 5050 days lost from a total of 128,759 days available. This resulted in a sickness absence rate for Tayside Police of 3.9%, exactly the same as at the end of September 2010 and was within the target of 4%.

The graph below illustrates the reductions in days lost by Tayside Police Staff since the beginning of April.

26% of days lost were through 577 periods of short term sickness absence (under 7 days), 18% through 57 periods of medium term absence (between 8 and 28 days) and the remaining 56% for 50 periods of long term sickness absence (29 days or over).

Tayside Police STAFF

2010-11

2011-12

Working Days Lost/Sickness Absence 700.0 600.0 500.0

Central division lost 1458 days to the end of September resulting in a sickness absence rate of 3.1% (within the 4% target) compared to 3.6% recorded at the same time last year, which meant 237 fewer working days lost.

400.0 300.0 200.0 100.0

Eastern division lost 1622 days out of a total available of 27,533. The sickness absence rate was 5.9%, 0.5 of a percentage point higher than at the same time last year (5.4%) and failed to achieve the 4% target.

0.0 Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Central division: sickness absence rose from 3.0% at the end of September last year to 3.5% by the end of September 2011 accounted for by 318 days sickness absence taken. This result was 1 percentage points within the target of 4.5%.

Western division recorded a sickness absence rate of 4.6%, an increase of 0.2 percentage points when compared to the result at the end of September 2010 and representative of 110 more working days lost this year. This result also failed to achieve target (4%).

Eastern division missed the target of 4.5% by 0.4 of a percentage point at the end of September (4.9%) when 298 working days had been lost.

Police Staff At the end of September 3.5% of available working days had been lost to sickness absence, an improvement of 1.4 percentage points on the result at the end of September 2010 (4.9%). The number of Police Staff employed has fallen since last year; at the end of September 2010 there were 626 staff and the number of days sickness absence taken was 3353 (average of 5.3 per person). At the end of September 2011 2128 days were lost but the number of staff had reduced to 548 (an average of 3.9 days per person).

Western division: only 2.4% of available working days were lost through sickness absence, the lowest result recorded since April 2005! 169 days were lost .

In terms of length of time staff were off sick, 27% was accounted for through 249 periods of short

Modified Duties Modified duties are defined as temporary short term rehabilitation duties or working conditions approved to assist an individualâ&#x20AC;&#x2122;s return to the full extent of their duties following illness or injury by permitting return to work of a less demanding capacity.

large increase in the turnover rate during the first six months of this year. Proportion of Salary Costs accounted for by Overtime: At the end of September 2011 overtime payments to Police Officers accounted for 3.9% of all salary costs ~ exactly the same as at the end of September 2010.

There were 77 officers were on modified duties at 30th September 2011. This accounted for 6.3% of overall police officer strength. Of the 77 modified officers, 15 were on modified protected duties (pregnancy related).

1.1% of all salary costs were spent on overtime for Police Staff between April and September 2011 compared to a figure of 0.8% last year. Sources of Information: Sickness Absence and Turnover Rates: Personnel and Training Department, Salary Costs: Finance Department

Time Off In Lieu (TOIL) In line with Police Regulations, officers are compensated in respect of time spent on duty after normal tour ends or where they have been recalled to duty etc. These additional hours can be taken as payment or accrued as time off in lieu of payment. At 30th September, 41,175 TOIL hours had been accrued by police officers. In future editions of this publication this total will be broken down divisionally. QUARTERLY UPDATES Further information relating to Police Officers and Police Staff is collated and reported upon nationally on a quarterly basis. The following is a synopsis of information collated at the end of September 2011. Turnover Rates: between April and the end of September 2011, 29 Police Officers left Tayside Police and this represented a turnover rate of 2.3%. The turnover rate at the end of the second quarter last year was 1.8%. During the same period 71 members of Police Staff left the force and this represented a turnover rate of 12.2%. Last year at the end of September the turnover rate was 2.1%. In the Autumn of 2010, in order to reduce costs, and in line with other police forces in Scotland, Tayside Police offered a Voluntary Redundancy/Early Retirement package to members of Police Staff . The vast majority of the people who elected to accept a package departed between April and June 2011 and this accounted for the

STAFF DEVELOPMENT Special Constables At the end of September 2011 Tayside Police had the benefit of 169 Special Constables within the force and during this period they worked 14,175 hours, an average of almost 84 hours each. Tayside Police continually monitor the commitment of the Special Constables and address those who are not taking duty. In the last 3 years the force has recruited 130 Special Constables (15 of whom have just commenced training). Over the same 3 year period there were 117 resignations. â&#x20AC;&#x2DC;Specialsâ&#x20AC;&#x2122; join for a variety of reasons and leave for a variety of reasons, mainly for personal or work

Source of information: Staff Development Unit

Staff Development The Staff Development Unit at Tayside Police consists of a team of training professionals, Police Officers, Administration Support, Special Constable Co-ordinator and a Staff Support Adviser. They work together with colleagues from across the force, as well as the Scottish Police College, to ensure that the officers and staff of Tayside Police acquire the skills and knowledge to deliver a high quality service to our local communities.

Training Course Utilisation Rate Between April and the end of September 2011, the Staff Development Unit 2011-12 Course Monthly Utilisation Rate planned a total of 816 courses to offiCourses Held cers and staff of Tayside Police.

Utilisation Rate

250

There was a total of 5353 student places available on these courses and 4760 students were able to take advantage of these opportunities, producing a cumulative utilisation rate of 89%

89.0% 200

88.5% 88.0%

150

87.5% 100

Month alone utilisation rates ranged from 87% in April to 92% in August.

89.5%

87.0% 86.5%

86.0%

The graph to the right illustrates the monthly courses held and the monthly utilisation rate. In total, 6972 training days were delivered between April and the end of September.

85.5% Apr May Jun

Jul Aug Sep Oct Nov Dec Jan Feb Mar

Source of information: Staff Development Unit

Training Course Evaluation: Table of Responses

August-109 forms returned

September 193 forms returned

95.0% 97.0% 99.0%

94.1% 93.9% 95.7%

well structured easy to follow delivered effectively

99.0% 100.0% 99.0%

98.7% 98.6% 98.0%

well organised the correct length sufficient for my objectives relevant to m objectives Taking everything into consideration, the course met my expectations

100.0% 96.0% 99.0% 98.0%

99.0% 92.2% 97.6% 96.9%

99.0%

98.3%

To what extent do you agree with each of the following statements The pre-course information was â&#x20AC;Ś received in sufficient time appropriate and with necessary detail clear and easily understood

The content of the course wasâ&#x20AC;Ś

The course itself was

Training Course Evaluation In August 2011, the Performance and Planning Unit commenced analysis of survey forms completed by officers and staff who attended training courses run by the Staff Development Unit in order to gauge the perceived quality and effectiveness of the courses undertaken. Three questions were asked as detailed in the table above. 302 students completed the survey during August and September and, as illustrated below, 98.3% of all respondees said that the course they attended had met with their expectations.

Source of information: Performance & Planning Unit

HEALTH AND SAFETY This page covers health and safety data. Information covers the number of accidents that have occurred over the past five years and their causation factors. The chart below shows the volume of accidents/injuries occurring on a quarterly basis against a 5 year average

Total accidents

Total Accidents - Tayside Police 2008 - 2011

5 year average 06/07 to 10/11

50 43

40 34

35 30

33 29

20 15

10 5 0 Q1~07

Q1~08

Q1~09

Q1~10

Q1~11

The table below shows the data for April to September from 2008 to 2011 for comparison purposes and also includes violent incidents to Police Officers resulting in lost time, total number of incidents resulting in lost time, total number of days lost and those incidents which had to be reported to the Health & Safety Executive.

Health & Safety: April to September Accidents to Police Officers and Staff Violent incidents to Police Officers resulting in lost time Total number of incidents resulting in lost time Total number of days lost Incidents reported to the Health & Safety Executive

2011-12

2010-11

2009-10

2008-09

36 4 9 408 6

62 4 10 142 7

49 7 16 479 13

61 3 19 723 12

April to September 2011 Between April and September 2011, 36 accidents were reported, 10 involving police staff and 26 involving police officers. The commensurate figures in 2010-11 were 11 and 51 respectively. Collectively, this amounts to a reduction of 42%. There was a reduction too in the number of police officers injured through violence from 219 in 2010-11 to 191 this year. 28 fewer officers injured represented a 13% reduction.

However, the number of days lost through injury rose from 142 last year to 408 this yearâ&#x20AC;&#x201D;an increase of 65%. Included in this yearâ&#x20AC;&#x2122;s total were 180 days lost in Eastern division through injuries sustained during arrest and 113 in Western division as the result of a serious assault. The table below provides the reason for accident/injury and provides data for this year and last. In both years, exposure to violence was the main cause rising from 42% last year to 46% this year. Assaults accounted for 20% of the total in 2010-11 and 19% this year. 6 injuries occurred during training last year but there were no such occurrences this year. All categories evidenced a reduction between April and September 2011 with the exception of road traffic collisions. There were no injuries caused by sharp objects this year and this is attributed to a recent promotion on how to avoid needlestick injuries.

Causation factors: April to September Road Traffic collisions Manual handling Slips, trips, falls Training ~ in house and at the Scottish Police College Exposure to violence Assaults Injuries caused by sharp objects Injuries during arrests Others Total

2011-12 Number 6 0 8 0 111 44 0 38 23 230

% of Total 3% 0% 3% 0% 48% 19% 0% 17% 10%

2010-11 Number 2 2 16 6 123 58 6 46 35 294

% of Total 1% 1% 5% 2% 42% 20% 2% 16% 12%

Source of information: Corporate Services Department

FORENSICS The Forensic Science Gateway The Forensic Science Gateway (FSG) was introduced to ensure compliance with the National Forensic Science Protocol between the Crown Office & Procurator Fiscal Service (COPFS), the Association of Chief Police Officers in Scotland (ACPOS) and the Scottish Police Services Authority (SPSA) Forensic Examinations can be commissioned by COPFS or Police using two nationally agreed forms – the Standard Forensic Instruction (SFI) for COPFS and the Examination Request Form (ERF) for Police. Examination requests submitted by forms ERF and SFI are submitted to the Forensic Science Gateway who check them against the National Protocol before managing the movement of reports and productions to and from the SPSA The objective of the Forensic Science Gateway is to process all ERF and SFI forms within 3 working days, with SFIs taking priority due to criminal proceedings having commenced.

Number of SFI (Fiscal) Requests received

Number of SFI Requests

Between April and September this year, there was an increase of 63 forensic requests (6%) commissioned by the PF when compared to the same period last year.

400 300 200

This may be partly due to the Gateway’s involvement ensuring that requests are received from the correct source.

100 0 Central

Eastern

Western

Division

The graph to the left illustrates the number of SFI requests received from the divisional Procurators Fiscal.

Gateway Processing Time for SFI’s

Gatew ay Processing Times - SFI

During the same period, 83% of these submissions were processed on day of receipt. This was an 8 percentage point improvement when compared to the same period last year when 75% of cases were processed on the day of receipt .

Same day 1-3 days over 3 days

The graph to the right illustrates that less than 1% of cases were processed outwith the target of 3 days this year.

Number of Examination Request Forms (Police Requests) Received Between April and September this year, there were 365 fewer police requests received when compared to the same period last year. This represented an 11% decrease.

Number of ERFs Received 800 700 600 500 400 300 200 100 0

The graph to the left illustrates the number of ERF requests received from the Police officers.

Central

Eastern

The reduction evidenced this year was mainly due to an increased knowledge of the forensic procedures, the introductions of presumptive testing for Cocaine and Diazepam and awareness of the protocol for submissions.

Western

Division

Part of the Gatewayâ&#x20AC;&#x2122;s role is to check what is being requested and where necessary ask for further information. This then ensures that only productions that are suitable and relevant to the case are submitted. This knowledge is now being cascaded to officers and is resulting in a reduced number of requests being submitted. The reduction in the number of police requests also indicates that the guidelines regarding who has the authority to request forensic analysis are being adhered to.

Gateway Processing Time for ERFs During the same period, 93% of submissions from Police requests were processed on day of receipt. This was a nine percentage point improvement on the 84% recorded at the same time last year.

Gatew ay Processing Tim es - ERFS

Same day 1-3 days over 3 days

The graph to the right illustrates that less than 2% of cases were processed outwith the target of 3 days this year.

Cases filtered or returned for amendment/further information

The graph right shows details of the number of cases submitted by the police filtered out (not processed as incorrect/not suitable) and those that have had to be returned for further information/amendment or clarification. This process is designed to ensure only relevant requests are submitted to SPSA.

800 700 600 500

Central

400

Eastern

300

Western

200 100 0 Submitted

Filtered

Returned

Match Results received from SPSA The work carried out by the forensic science services is broken down into four disciplines, Biology (including blood traces and DNA extraction), Drugs analysis, Chemistry (includes analysis of paint and glass, fire debris, footprints and tool marks) and fingerprint analysis.

The graph right breaks down all submissions from the police by discipline and also indicates the number of hits returned.

Matches By Discipline 600

NB: It should be noted that not all results are available at the time of going to print and the Match statistics (illustrated on the graph) are, therefore, only a snapshot in time and may vary from the same information extracted from the same system but at a different time.

500 400 Submissions

300

Matches

200 100 0 Biology

Drugs

Chemistry

Fingerprints

Source of information: Tayside Police Forensic Science Gateway

TAYSIDE POLICE PERFORMANCE FRAMEWORK

This document is available on the force intranet and web site. It can be viewed there in large print by increasing the magnification on screen.

You can listen to this document as a PDF file by clicking on the ‘View’, menu, selecting ‘Read out aloud’ and ensuring your volume control is turned up.

Ongoing improvement depends on feedback from contributors and users and we would welcome your views. If you require further information about this report please use the contact below.

WHO TO CONTACT Performance and Planning Unit 0300 111 2222 or email performanceandplanning@tayside.pnn.police.uk