THE WORLD OF
HOSPITALITY Hotels, Bars & Restaurants
Issue 36 2019 | £4.99
Ibiza Bay Café Ibiza’s best hotel for foodies just got even better... Ibiza Bay introduces new Bay Café
Sleep & Eat 2019 Discover the most Innovative Products and Pioneering Ideas in Hospitality Today
The Restaurant Guide 2020 AA Hospitality and Hotel Services has revealed 2,000 restaurants inspected in The Restaurant Guide 2020
When only the best is good enough
The new GIGA X8
Coffee pleasure – freshly ground, not capsuled 32 speciality coffees can be selected via the 4.3" touchscreen colour display 2 precision ceramic disc grinders with Automatic Grinder Adjustment (A.G.A.) for consistently even grinding Speed function: Hot water bypass for perfect speciality coffees in record time plus added user convenience
Ideal areas of use: Hotel restaurants and bars, barista bars, coffee lounges, events areas, staff areas Recommended maximum daily output: 200 cups JURA – If you love coffee
JURA Products Ltd., Vivary Mill, Vivary Way, Colne, Lancashire, BB8 9NW, Tel: 01282 868266, Fax: 01282 863411, sales@uk.jura.com, uk.jura.com
CONTENTS
THE WORLD OF HOSPITALITY
Issue 36 Contents 04
The Team Managing Editor Antony Holter antony@theworldofhospitality.com Editor Simone Couture editor@theworldofhospitality.com Sales Director Jamie Bullock jamie@theworldofhospitality.com
30
Sales Manager Gina Stefano gina@theworldofhospitality.com Editorial Manager Amanda Martin amanda@theworldofhospitality.com Publishing Director Martin Holmes martin@theworldofhospitality.com
36
Creative Director Josh Holmes BSc josh@theworldofhospitality.com Studio Designer Richard Bland richard@theworldofhospitality.com Accounts Department Rachel Jackson accounts@theworldofhospitality.com
Publishers
42
B2B Digital Media Ltd. Office 15, Second Floor, Innovation House, Discovery Park Ramsgate Rd, Sandwich, CT13 9FD Tel: 01227 937174
Cover Image Courtesy of: Studio MHNA Every effort is made to ensure the accuracy and reliability of material published in The World Of Hospitality however, the publishers accept no responsibility for the claims or opinions made by advertisers, manufactures or contributors. No part of this publication may be reproduced or transmitted in any form or by any means, mechanical, electronic (including photocopying) or stored in any information retrieval system without the prior consent of the publisher.
3
4 THE WORLD OF HOSPITALITY
AA HOSPITALITY
AA Hospitality unveils The Restaurant Guide 2020 Food & Drink AA Hospitality and Hotel Services has revealed The Restaurant Guide 2020: 2,000 restaurants – inspected by the AA for culinary excellence. From fine dining perfect for a special occasion, to beloved local eateries, the 27th edition of the AA Restaurant Guide includes many favourites, plus over 140 new and interesting restaurants which have made it into the Guide for the first time this year. One new entry, Lympstone Manor Hotel, has been awarded the maximum five rosettes, marking it as among the very best restaurants in the UK. The 140 new entries for 2020 include: a restaurant in a former WWII spy training facility (Arisaig House, Arisaig), a restaurant in the village which appears in the UK passport (The Brasserie, Bibury), Tate Britain’s eatery (The Rex Whistler, London), a dining room exhibiting Chatsworth’s Devonshire Collection (Cavendish Hotel, Baslow), and a dining spot in the town with “England’s best view” (Mizu, Borrowdale).
AA HOSPITALITY
The top counties in the UK for new additions to the Restaurant Guide 2020 are: London (with 27 new restaurants in the Guide this year), Devon (9), North Yorkshire (7), Cornwall (6), Norfolk (6), and Worcestershire (6). Simon Numphud, Managing Director at AA Media, said “We are pleased to see the hospitality industry going from strength to strength, with over 140 new dining destinations being added to The Restaurant Guide 2020. The establishments in this year’s Guide demonstrate the high quality of culinary experiences across the country, offering delicious food and impeccable service.”
THE WORLD OF HOSPITALITY
5
6 THE WORLD OF HOSPITALITY
The food lover’s guide to the best cuisine in Britain, The Restaurant Guide is a practical guide to Britain and Ireland’s top dining destinations, containing over 2,000 restaurants currently awarded Rosettes for culinary excellence by the AA’s professional inspectors.
AA HOSPITALITY
AA HOSPITALITY
The Restaurant Guide 2020 offers an in-depth guide to the UK’s restaurant scene by county, with a detailed description of each destination, from opening details and capacity, to whether the restaurant is child friendly, alongside information on the latest chef changes and sample menu prices. The Guide also offers clear AA mapping to assist those looking to travel to the listed restaurants, as well as images of many of the dining destinations.
THE WORLD OF HOSPITALITY
7
8 THE WORLD OF HOSPITALITY
In addition to restaurant listings, The Restaurant Guide 2020 includes interviews with top chefs including Tom Brown and Steven Edwards, as well as details of the winners of the AA Hospitality Awards, including Restaurants of the Year, AA Wine Awards and Chefs’ Chef of the Year. The Restaurant Guide 2020 is available for £16.99 in bookshops and online.
AA HOSPITALITY
AA HOSPITALITY
WEBSITE: www.theaa.com/books/the-restaurant-guide-2020
THE WORLD OF HOSPITALITY
9
10 THE WORLD OF HOSPITALITY
SAFETY & SECURITY
Eliminate the pressure with keyless door controllers Working in the hospitality sector is often a hectic
benefits of additional income by renting out space
and stressful environment, so, the last thing
outside of their normal opening hours. Without
owners, managers and chefs need to worry about
disrupting and relying on keyholders, renters can
is the security of their restaurant, bar or kitchen.
be provided with unique codes to gain access to authorised rooms.
By investing in a modern access control system, restaurants, bars, cafés and hotels can benefit
NO ‘PREP’ REQUIRED
from greater security, practicability and
RFID and MIFARE® compatible, the A3 RFID,
convenience, allowing staff to focus on delivering
A3 DUAL and A3 Vandal Resist door controllers
excellent customer service.
are hard wired and intended for use with existing magnetic locks/electronic strikes. An affordable
CONVENIENT WORKING
proximity access control system that doesn’t
Access by Codelocks is a range of standalone
require complex software purchases, external
keyless door controllers that offer a simple and
programmers or licensing costs.
convenient way for restaurant and bar managers MORE THAN DOOR CONTROLLERS
to secure entire buildings and individual
Codelocks offer a whole range of access control
rooms. Featuring three models that each bring unique qualities, the A3 range is ideal for busy environments – regulating admittance to certain areas and prohibiting unauthorised access. Coded entry helps with providing reactive access
The A3 Dual and A3 Vandal Resist door controllers include a Door Interlock feature that provides an additional layer of security by allowing two doors to be linked. The first door requires closing before the second door can be
solutions for the hospitality sector. Codelocks Smart Locks combine smart technology with traditional access control features. A standalone lock that provides
opened, ideal for staff rooms, offices and areas
flexibility by offering a range of access methods,
who require access at specific times or days.
that lead to safes – helping to protect businesses
allowing you to choose the most suitable for your
Managers are able to assign and delete code, card
from break-ins and theft.
application.
for shift work cover, deliveries and cleaning staff
and Panic Clients at any time. GROWING YOUR BUSINESS
KitLock by Codelocks is a stylish and convenient
PROTECTING YOUR STAFF
The installation of a door controller can help the
alternative to traditional locks and keys, using
As well as controlling admittance to certain areas,
hospitality sector to change its business model.
four-digit codes rather than a key to secure
door controllers can provide peace of mind that
By providing access 24/7, managers can reduce
cupboards, drawers, lockers and cabinets.
no unauthorised person can gain access to the
overhead costs by removing the need for security
building or harmful and expensive equipment –
and full-time reception staff.
working alone or cashing up.
Helping to enhance efficiency, accelerate business growth and regulate admittance, Codelocks
reassuring business owners and employees whilst By installing an Access by Codelocks door
access control solutions offer quick, convenient
controller, restaurants and bars can also reap the
and effortless access.
WEBSITE: www.codelocks.co.uk
TWO
GUARANTEE YEAR
Internal & external use
Two year guarantee*
Smart card & fob access
Introducing the A3 range from Access by Codelocks. Compact, standalone programmable door controllers with RFID functionality. Featuring three models, each bringing unique qualities to the range, the A3 door controllers provide an affordable proximity access control system allowing flexible entry for up to 1000 users.
codelocks.com
sales@codelocks.com
01635 239 645
*Codelocks and KitLocks electronic locks/devices offer a two year guarantee and will be repaired, service or replaced free of charge if they develop a manufacturing fault. Faults caused by misuse, abuse and/or poor fitting are not covered by guarantees. Š 2019 Codelocks Ltd. All rights reserved.
12 THE WORLD OF HOSPITALITY
THE UNIFORM STUDIO
The Uniform Studio Ultimate Celebration of Workwear An industry leader in providing beautiful yet
“Having met the owners and visited the
hard wearing garments in the hospitality
beautiful grounds of the estate it was agreed
sector, The Uniform Studio prides itself on
we would create a stylish take on classic
creating the right image for your business.
looks using quality fabrics and smart cuts.
Carefully combining form with function,
We carefully selected fabrics that would
co-founder and designer Lois Hill will ensure
allow the tailored fits of the garment to do
neither is compromised and that the perfect
their job. We then added stand out touches
garment is produced to the highest quality.
such as the contrast panels on the Macs and
“It’s crucial to work closely with our clients
detachable pleated bib on the ladies blouse.
to ensure we fully understand the brief.” says
These details will be found by those that
Lois. “Brand integrity is at stake so it’s our job
look a little closer at each garments.”
to design and deliver a product that ticks all the boxes and stands the test of time.”
Offering a personal, one to one service is clearly key to the success of this business.
The Uniform Studio has gone from strength
From the initial sketches to final delivery, The
to strength since its inception twelve years
Uniform Studio team will make sure they are
ago and continues to expand its repertoire in
with you every step of the way and are always
the bespoke sector.
on hand if needs be.
“We’ve just completed two projects with two very different five star hotels’” Lois continues
“Lois and her team are 100% committed to
“One going with a much more fashion-
producing the right image for every brand
conscious feel whereas the other one was a
that we work with, be it a global hotel group
very classic tailored appeal.”
or a smaller independent.” fellow co-founder and Director, Chris Meeten, continues.
The hotels she is referring to are The Standard, London, and The Newt in Somerset.
were made to reflect the hotel’s directional aesthetic and provide a stylistic driven
“The design theme with The Standard
connection with the customer.”
reflected the hotel’s ongoing commitment
Whether it’s cutting edge fashion or a more understated, traditional requirement, The Uniform Studio listens carefully to its
to creativity throughout,” Lois explains.
Her vision for the hotel two, The Newt in
clients to make sure they fully deliver against
“Drawing from the brief, I created a body
Somerset, was very different. Front of House
the brief. They celebrate the beauty of
of designs where cuts and silhouettes
and F&B designs required particular detail.
workwear, and they celebrate it perfectly.
WEBSITE: www.theuniformstudio.com
The Uniform Studio – London based – Producing durable and beautiful bespoke workwear www.theuniformstudio.com
info@theuniformstudio.com
Sales: +44 208 361 7745 | Production: + 44 203 735 6926
19 & 20
#RBDS19 #FES19
NOV 2019
RESTAURA
RESTAURANT RESTAURANT & BAR
& BA
FIND THE MOST INSPIRING SUPPLIERS IN THE MARKETPLACE
1,000 VISIONARY SUPPLIERS • 500 INSPIRATIONAL SPEAKERS INNOVATION AWARDS • 1-2-1 BUSINESS ADVICE EXPERT-LED PANEL DEBATES
REGISTER FOR FREE TICKETS
RESTAURANTDESIGNSHOW.CO.UK
RUNNING ALONGSIDE
RESTAURANT & BAR THE INTERNATIONAL DRINK EXPO
AS PART OF:
WORKWEAR
ANT & BAR
AR Does Your Brand Dress Well? Uniform is no longer purely about function.
conducted by an immaculate chef with a co-
Today many hospitality properties look to
ordinated front of house team, choreographed
complement their brand credentials through
effortlessly by a sharp, possibly suited, Maître
their choice of staff outfit.
De. It’s culinary theatre where the uniform illustrates the mood of the food.
In days gone by, one rarely noticed a crew working in the kitchen, except for the Exec
Privileged to dress leading hotels, restaurants,
Chef’s brief parade ‘out front’ in a classic double-
bars and chefs, Chef Works is no ordinary
breasted crisp white coat, a long white apron
uniform company. They have proudly developed
and tall pleated hat. This is the first image that
into the industry’s global brand leader for the
tends to come to mind when describing how
innovative design, development and management
a chef dresses. Today, however, uniform has
of culinary uniform. Specialising in both Front
evolved to meet the visual hunger of the Insta
and Back-of-House options for the entire kitchen
generation. It not only needs to fit the wearer,
crew, as well as the full serving team, Chef Works
but the full story of the individual location too. Kitchens are way more visible than ever before,
has an extensive collection of coats, trousers, shirts, aprons, suiting and accessories, which offer the wearer quality, comfort, longevity and style. Their established design team take great inspiration from both architectural and interior design as well as fashion and the food operation itself which all lead to the perfect combination of form and function. Understanding the life of a uniform and taking learnings from their wearers assists the talented design team greatly in creating award-winning pieces with enviable details that set the Chef Works collection apart from others, leaving the wearer comfortable and confident to get on with the task at hand. WEBSITE: www.chefworks.co.uk
THE WORLD OF HOSPITALITY
15
STUDIO WILLIAM NOW SUPPLIES LEADING BRANDS TO HOTELS & RESTAURANTS MEET WILLIAM WELCH William Welch MA (RCA), FCSD, FRSA is an English Industrial Designer and the Founder of Studio William. As the only living cutlery designer/manufacturer, William became a Fellow of Chartered Society of Designers in 2004, and in 2007 was invited to become a Fellow of The Royal Society of Arts, Manufacturing & Commerce. A Freeman, William holds a key to the city of London and has been recognised a leading expert in the field of gourmet cuisine.
DISCOVER LEADING HOSPITALITY BRANDS Under the creative direction of William and his partner, Frances Bull, Studio William have curated a collection of premium-quality interiors, tabletop products and accessories by some of the world’s most celebrated designers. Today, they represent exclusive collections by Charingworth, Rosenthal, Serax, Riedel Glassware, Meissen, Kiat Siam, Cook Play and Gifre.
PLAY WITH YOUR FOOD In 2018, Studio William opened their showroom in the English village of Chastleton in the Cotswolds. Here, hospitality professionals have access to thousands of products on display, the latest trends and innovations, a fully-working kitchen, professionally-led menu pairing and wine tasting workshops, outdoor and events spaces, and over 100 years of collective fine dining expertise.
ENHANCE YOUR DINING EXPERIENCE Would you like to create unique and impactful points of difference that will set your venue apart from the rest? Studio William can help you how to elevate your dining experience, increase customer spend, and reduce long-term operating costs.
To speak to one our friendly sales team, call +44 (0)1386 800 000 or email sales@studiowilliam.com
“What a fabulous day and venue. Thank you for the opportunity� Neil King, Procurements director F&B EMEA Hilton Hotels
email: sales@studiowilliam.com
call: 01386 800 000
18 THE WORLD OF HOSPITALITY
IBIZA BAY
Ibiza’s best hotel for foodies just got even better... Ibiza Bay introduces new Bay Café Hotel With a natural ambience and revitalising way to
within Europe, Ibiza Bay is also a place that
all-day gourmet destination that caters to
kick start the day with an extensive selection of
embodies the popular daycation travel trend.
both hotel guests and daytime visitors alike,
sugar, gluten and lactose-free choices, guests
In addition to the new Bay Café, daytime
Ibiza Bay’s natural carefree spirit welcomes all
can stop by the hotel’s new Bay Café for an
visitors who are not overnight guests, can
to come and savour the day.
energising coffee with a healthy side of organic
also enjoy a wide selection from across the
eggs Benedict and mango hollandaise sauce, or
hotel, from an early morning yoga or Tai Chi
New for the season and balancing luxury with
take away a variety of freshly baked homemade
class overlooking Talamanca Bay followed by a
a barefoot nonchalance, Ibiza Bay has also
delights, perfect for that boat excursion to the
beachside family style lunch at Chambao.
extended its iconic pool bar area. Boasting
nearby coves and islands.
undisrupted sea views, and an ideal spot to soak
Here the uninterrupted flow of gastronomic
up the island’s glorious sunshine, this is a space
An elegant beach retreat that raises the bar for
excellence relies upon a variety of international,
where everyone can relax with friends.
sophisticated yet forward-thinking gastronomy
innovative and enticing dishes. A compelling
IBIZA BAY
Offering an extensive menu filled with a variety of dishes and snacks to tempt all, guests can browse on fresh sushi rolls, light tapas dishes and Ibizan-inspired botanical cocktails. A space that is in keeping with the hotel’s ‘no agenda’ ethos –from leisurely afternoons to pop-up supper parties, the expansive and inviting bar will act as a casual meeting place for the island’s most in-theknow crowd. Under the leadership of Chef Giacomo Notarbartolo, Nobu will continue to delight palates with its globally renowned fusions of Japanese and South American flavours; unique culinary touches inspired by the beauty of Ibiza include Yellowtail Sashimi with Jalapeno, Black Cod Miso, bento boxes and colourful plates of sushi and sashimi.
THE WORLD OF HOSPITALITY
19
20 THE WORLD OF HOSPITALITY
XXXXX
Whilst epitomising the relaxed, stylish and laidback feeling of the island – Chambao will offer a deliciously chilled out vibe. Sharing food is the order of the day, but its family-style rather than small plates – from padrón peppers and crispy whitebait to start; followed by big dishes of charcoal cod, salt-baked fish and paella served tableside. And under the leadership of Head Chef Carlos Herrero, here authenticity reigns: Chambao’s paella recipe has been passed down through generations from the grandmother of Chef Herrero and a carefully curated collection of the finest South American tequila, are expertly paired with sensory sharing dishes. Rates at Nobu Hotel Ibiza Bay start at €630 (approx. £550) per night, based on double occupancy. The hotel is a member of Small Luxury Hotels of the World. To experience Nobu Hotel Ibiza Bay please visit: www.nobuhotelibizabay.com WEBSITE: www.nobuhotelibizabay.com
HOUSEWARE
THE WORLD OF HOSPITALITY
21
The Importance of Quality Cutlery Cutlery is the final touch to your table setting but is arguably the first thing that your customers notice. Done well it adds to the ambiance, décor and overall customer experience. Get it wrong and the cutlery can stick out like a mismatched button on a blazer. With cutlery manufacturing experience dating back to 1853 WMF can provide the perfect pieces you need to accent the food you serve. Houseware International are proud suppliers of all WMF products and can offer you expert guidance on the full range of cutlery available. Whatever your establishment’s architecture and décor, or the cuisine you serve your customers, we have the right cutlery for you. Hospitality businesses in 135 countries already use WMF products which are designed to be both robust and beautiful. Finishes on offer include highly polished pieces in a number of metallic shades as well as distressed finishes created by stone washing or blasting with glass beads.
Through the years WMF designers have responded to changing trends and suggestions from their customers. This has resulted in a diverse range of products for every type of cuisine on offer, from pizza knives to chopsticks, they even offer specialised utensils such as lobster forks and snail tweezers. No wonder that they sell over 26 million pieces every year This article can only briefly highlight a small selection of WMF’s huge array of products. Frank McKenna, who heads up Houseware International has many years’ experience in dealing with WMF and is familiar with the entire range. He is available to offer specialist advice to restaurateurs, hoteliers, bar managers and everybody within the hospitality industry who recognises the importance of creating the right impression with the most beautiful cutlery. The stone washed treatment means that each piece is unique and eye-catching. Glass bead finishing creates a more delicate finish that is silk-matt to touch. For those who
ai157081446316_Luxury hospitality UK WMF Cutlery Ad.pdf
5
11/10/2019
WEBSITE: www.wmf.com
prefer more highly polished cutlery colour options include copper, silver, anthracite, gold and light gold. WMF use a special process to layer the coloured finishes, known as physical vapour deposition (PVD). Originally developed in the jewellery industry this process can be used to apply food safe colour in layers to all the WMF Cramargan models. If you are unsure which finish or model will best suit your table settings Houseware International can arrange to have a sample provided to you. Frank would be pleased to answer any questions about the vast WMF range. Houseware International’s specialist trade showroom is at 81 Dunboyne Business Park, Old Navan Road, Dunboyne, County Meath, Ireland A86 TF97. Frank can be contacted at 00353 -1-8252860 or at 00353-87-2723058. Website: www. houseware.ie. As well as beautiful finishes, WMF can provide a variety of shapes and styles. From sophisticated to rustic, Mediterranean to minimalist, they have the perfect cutlery for every setting.
18:21
C
M
Y
CM
MY
CY
CMY
K
The Choice of the Professional Call us on +353 1 825 2860 or contact Frank directly on +353 87 272 3058 Product Details available on www.houseware.ie
22 THE WORLD OF HOSPITALITY
EVENT
Spring Fair serves up new trends and ideas to inspire The industry’s number one marketplace for furniture and tableware will deliver new trends, new products and new experiences for 2020. Hospitality businesses recognise that consumer expectations of accommodation, dining and drinking experiences are multisensory. Whilst taste is of course crucial for restaurants, and comfort is paramount for hotels, the atmosphere created with décor, lighting and colour choices can elevate their brand and provide additional competitive
The show will also continue to help
hear from speakers at the forefront of their
advantage.
businesses drive more sustainable changes,
respective sectors talk about everything
encouraging buyers to think about not only
from changing consumer habits to the latest
the price and quality of a product but of
trends in soft furnishings. Also on hand
everything fresh and on-trend for 2020,
its environmental impact also. Hospitality
will be the show’s dedicated colour trend
Spring Fair will help visitors navigate the
buyers will have the opportunity to meet with
partners, Colour Hive - they’ll be highlighting
newest interior design pieces that can make
thousands of potential new suppliers who
the colours that will bring vitality and warmth
or break a venue’s 2020. Visitors from the
will challenge them to adopt new products
to bars, pubs and restaurants in 2020
food and beverage sector will be able to find
that will win plaudits from consumers. For
and beyond. Colour Hive’s vibrant trends
the latest home décor, furniture, textiles and
instance, The Beeswax Wrap Company will be
installation will be hosted in hall 6 and will
soft furnishings, across four carefully curated
showcasing their unique take on food wraps
fuel the imaginations of visitors, helping them
show areas; Accents & Décor, Living, Cook
that are planet and people friendly, but also
understand how trend stories develop into
& Dine and The Summerhouse. Offering
bring a quirky element to staple menu items.
finished products.
carefully edited sectors will enable visitors to
But of course, Spring Fair isn’t all about the
Spring Fair runs from the 2 to 6 February
get hands-on with the season’s best design-
time you spend on the show floor. The Spring
2020 at Birmingham’s National Exhibition
led products from a handpicked selection of
Fair theatre line-up for 2020 will span three
Centre. Register to attend for free here:
home and giftware suppliers.
unique insights stages where visitors can
springfair.com
As the hospitality buyer’s one-stop shop for
visitors a curated sourcing marketplace, these
WEBSITE: springfair.com
Discover Get unrivalled access to upcoming trends and source stylish furniture collections and inspiring home accessories this February. springfair.com
24 THE WORLD OF HOSPITALITY
SLEEP & EAT
Sleep & Eat 2019 Discover the most Innovative Products and Pioneering Ideas in Hospitality Today Food & Drink Sleep & Eat returns to London Olympia on
hospitality topics. In a session provocatively
19th – 20th November with an ambitious
entitled Bedrooms are Boring, directors of
programme promising to live up to the event’s
F&B for leading hotel brands, including Gustaf
reputation as Europe’s leading hospitality design
Pilebjer of Marriott International and Lydia
and innovation show. The event comprises an
Forte of Rocco Forte Hotels, will debate whether
international exhibition showcasing the latest
hotel restaurant and bars are finally catching up
design-led products from over 160 suppliers,
with the high street competition.
a complimentary Conference, Development Roundtables where visitors can talk one-on-one
Amar Lalvani, CEO of Standard International,
with industry leaders and a number of uniquely
will open the Conference, fresh from the
designed pop-ups created by leading design
completion of his much-anticipated Standard
firms.
Hotel in London, and a panel discussion Guilt Free Experiences will bring proceedings to
Every year, Sleep & Eat has a new theme,
an end. James Dilley of Jestico + Whiles and
selected to amplify the zeitgeist of the age and
Sigurdur Thorsteinsson of Design Group Italia
for 2019 the subject is “Social FlexAbility”. This
will be among the speakers considering what will
will challenge Set designers to create concept
define the best of eco hotels in the in the future.
rooms that play with the potential of hospitality
The Development Roundtables will round off
spaces to stimulate human interaction; it will also
day one with table hosts including Maria Adamo
bring industry influencers to the Conference
of Mandarin Oriental Hotel Group, Irene Hoek
stage to share their thoughts on the implications
from Rosewood Hotels and Richard Fewings
for design, operations and service of the new
of Highgate, sharing their insights on how the
trends in working, socialising and travelling.
sector is changing and the role of design within
The Conference will also explore other hot
this.
SLEEP & EAT
Reflecting Sleep & Eat’s unparalleled position as Europe’s leading hospitality design and innovation event, the event will include nine pop-ups, each installation addressing the theme and proposing solutions for hoteliers and their designers as they seek to surpass guest expectations and find their brand’s point of difference. The perennial favourite, the Sleep & Eat Sets, will present four guestrooms, a restaurant and a bar created by firms from Paris, London, Manchester and Singapore. In addition, the VIP Lounge will be designed by Moscow-based MEGRE INTERIORS, The Sleeper Bar by London and New York based Michaelis Boyd and The Hub, a coworking space new to the show, by the London studio of Wilson Associates. The Exhibition is recognised as the destination for doing business and catching up with industry colleagues. Every year, a curated combination of multi-national manufacturers, specialist suppliers and designer-makers, some Sleep & Eat veterans, others newcomers, choose the show to launch their latest products
for modular bathrooms; bespoke design company, Arley House, launching textiles developed in collaboration with the V&A; and Marie Martin, an international line of exclusive lighting by Dutch company Lumière, “designed to spread happiness”. They will be joined by long-standing Sleep & Eat exhibitor, Chelsom, which will be previewing lighting pieces from Edition 27, due to launch officially next year, as well as ranges from their eclectic Edition 26; Waxman Ceramics Architectural Tiles, making their debut at Sleep & Eat with collections of glass and mosaic tiles; VitrA, Hansgrohe, Knightsbridge Furniture and many more.
and showcase their most successful collections. Among those revealing new ranges this year are: Roman Showers, who will be showcasing intricately designed and fabricated concepts
Sleep & Eat, National Hall, Olympia London, 19th – 20th November. To register, visit www.thesleepandeatevent.com WEBSITE: www.thesleepandeatevent.com
THE WORLD OF HOSPITALITY
25
SU PP O R T ED BY
DESIGNING SOCIAL EXPERIENCES REGISTER FOR FREE AT SLEEPANDEATEVENT.COM
28 THE WORLD OF HOSPITALITY
SLEEP & EAT
VitrA Tiles brings design inspiration to Sleep & Eat (Stand L22)
VitrA Tiles will be supporting its growth into the leisure and hospitality market, by showing one of its exciting new ranges at the Show. Retromix is a comprehensive range of porcelain wall tiles which finds inspiration in the geometric shapes of traditional global patterns. It conveys a sense of being handmade, while the designs are brought up to date with modern reinterpretation, making them highly aspirational for use in modern spaces. Developed as a system, the new tiles coordinate perfectly with other VitrA collections. This enables the creation of individual designs, especially for the leisure and hospitality market. The tiles are available in 15 x 15 and 10 x 10 square format, offering ease of application and a wide range of options to maximise design creativity. In addition to geometrics in B&W, Warm Grey and Cold Grey, the range features signature colours of Lava Red, Emerald Green, Sapphire Blue and Amber Yellow all in deep luscious gloss. www.vitra.co.uk
WEBSITE: www.vitra.co.uk
Luxury Bed Linens, Bath Linens, Throws and Accessories www.thefinecottoncompany.com | Tel: 0207 443 9550 | jr@thefinecottoncompany.com
SLEEP & EAT
THE WORLD OF HOSPITALITY
Circles and Colour – Bette’ s UK launch of new bath and basin at Sleep & Eat Bette’s new Red Dot award-winning basin and luxurious circular bath will be making their UK debut at Sleep & Eat. The circular BetteCraft basin gained a Red Dot Award 2019 for product design and will be shown in some of the hundreds of colours available. Also making an impact on the stand will be the new BettePond Silhouette freestanding bath. The spacious 150cm diameter bath is the first circular bath to be created in glazed-steel and takes the form to new levels of luxury and elegance. Bette’s baths, basins and shower trays/floors are made of glazed titanium-steel, are highly durable, easy to clean and come with a thirty year warranty. They are available in an extensive range of colours, including matt and gloss options. Bespoke colours can be created, along with bespoke sized products to fit a space perfectly. Stand B84 0844 800 0547 WEBSITE: www.bette.co.uk
29
30 THE WORLD OF HOSPITALITY
RPW DESIGNS
RPW Design’ s Latest Project For 2019: The Luxury Rooftop Mezemiso Restaurant, London’s Crowne Plaza Hotel Hotel RPW Design is delighted to announce the
creating a stunning mirroring effect of the
opening of their most recent project, the
Thames at night, as viewed directly from the
Mezemiso Restaurant at the Crowne Plaza
Terrace.
Hotel of the Albert Embankment. Located on the 15th floor of the panoramic hotel,
Mezemiso is the perfect fusion of culture,
Mezemiso’s unique amalgamation of Japanese
from food to views, incorporating an elegant
and Lebanese cuisine is incorporated into
palette of blues and brass, echoing London as
RPW Design’s striking design. The restaurant’s
twilight transitions into the night. Due to the
spectacular view of the river Thames and the
restaurant’s panoramic location, RPW Design
night sky inspired the interiors, providing the
was presented with a small space to transform
space with a sense of place and weaving this
into a stylish cigar and shisha terrace where
into the design details. Even the floor has been
guests could enjoy the spectacular views with
created using mosaics and fibre optic lights,
exclusive cocktails and transformative cuisine.
RPW DESIGNS
THE WORLD OF HOSPITALITY
31
Under the leadership of Executive Chef Madlene El Saikali, regarded as one of Lebanon’s leading chefs, alongside Head Sushi Chef Victor Klomu, the restaurant brings together two strong cultural identities with their very own lifestyle, beliefs and customs. Although Japan and Lebanon may be regarded as opposites, they are connected by the special attention they give to their land; crops rich in flavour and herbs full of aromas. RPW Design’s delicate influence has created a stylish Terrace which can be used comfortably all-year-round with the inclusion of a glass fireplace feature and heaters incorporated into Terrace tables. The fireplace is cleverly designed through the use of glass which allows it to fade into the background when not in use, however when lit it comes to life as a stand-out feature of the terrace.
32 THE WORLD OF HOSPITALITY
RPW DESIGNS
The idea of the dining table being central to the home in both Japanese and Lebanese cultures has been included in RPW Design’s work through the addition of beautiful ‘cosmos’ tables, bringing the exterior into the interior. These tables create an impressive feature individually whilst also contributing to the theme of the night sky and stars. Created using resin, the handmade tables represent the universe and space, taking Mezemiso’s image to a whole new, cosmic level. The warm importance of community and welcome embedded in these two cultures is showcased through the use of shared dishes served in the centre of each table. These features, coupled with a glass roof which can be covered and uncovered depending on the weather, mean the terrace can be kept well-lit and dry throughout the year. The blues, marbles and brassy colour schemes create an ethereal atmosphere as guests take in the surrounding views of London and the sky, while feeling comfortable in the knowledge they are protected from the changeable weather. Elizabeth Lane’s following statement highlights RPW’s aims behind the features included in their work with the Crowne Plaza Hotel: ‘In our designs, we drew both on the beauty of the London landscape and features of the cosmos, combining the stars and sky with the River Thames. The view of London from the
Terrace aided us in our drafting of ideas, leading to the handmade resin tables and Thames mosaic on the floor. The themes chosen by WEBSITE: www.rpwdesign.co.uk
the hotel led us perfectly to the beauty of the stars and flowing rivers, highlighting the nature inherent in the restaurant’s menus.
2 THE WORLD OF HOSPITALITY
BATHROOMS & WASHROOMS
THE WORLD OF HOSPITALITY
33
In 1992 Demista revolutionized the bathroom mirror market by introducing a heated mirror pad which adhered to the back of the mirror to prevent condensation from forming on the glass. The inconvenience and frustration of these foggy mirrors was therefore eliminated forever, giving you a clearly perfect steam free mirror without the need for time consuming wiping or costly cleaning products. Demista has been proven and accepted nationally and internationally and through its unique reputation and unblemished track record has been the number one choice for specifiers of mirror defoggers for over 26 years. Demista has been fitted in hotel developments globally and has become the industry standard. With over 400 sizes now available, Demista can cover virtually any mirror in 230V, 120V, 24V, 12V, Demista can also make bespoke sizes if required.
www.demista.co.uk
Elis launches new washroom service Elis, which supplies and launders chefs’ wear, linen and mats for businesses of all sizes throughout the UK, has launched a new washroom service, supplying a range of products including hand cleansing, hand drying, air freshening and feminine hygiene solutions. The new washroom products, like all Elis services, are provided on a cost effective rental basis, with items serviced and delivered to an agreed time and location to suit customers. The washroom solution, along with Elis’ mats service, that helps keep floors fresh and clean, and its chefs’ wear and linen supply and laundry, mean that businesses can use one supplier to manage, service and launder essential items for their business. Elis developed its new washroom service after providing washroom products via a third party for over 20 years. Comments Anna Freeman of Elis: “We listened to customer requirements and used our experience, and also the fact that Elis in other countries has been supplying its own washroom services
for many years, to develop a service direct to customers. Cutting out the middle-man has meant we can ensure service reliability, competitive prices and customer satisfaction. Our nationwide washroom service has a fresh new and durable product range and strong environmental credentials.” WEBSITE: www.elis.com
Elis provides a nationwide service from its 43 industrial laundry service centres across England, Scotland and Wales. Each use the latest technology and systems and have their own collection/delivery fleets for maximum reliability. Elis is committed to reducing its environmental footprint and in the UK has been recognised by the Carbon Trust for reductions in CO2 emissions and water usage. For further information see www.elis.com or telephone 0800 616691.
36 THE WORLD OF HOSPITALITY
GLASS HOUSE RETREAT
UKs first purpose-built detox and wellness retreat launches this autumn Hotel Glass House Retreat is the UK’s first purpose-
into culinary creations that ensure guests enjoy
built spa, detox and weight loss retreat set in
every element of their experience. A cookery
the heart of the Essex countryside, less than an
school led by head chef Miguel Gouveia is also
hour from Central London. Offering a unique
available to enable guests to learn the art of
programme of wellness, fitness and nutrition led
nutrition and make delicious meals to ensure that their wellness journey can continue back
by their team of expert therapists, instructors
at home.
and coaches, Glass House Retreat will be the go-to destination for those seeking the ultimate
Glass House Retreat features the latest
wellness experience.
technology to aid weight loss and recovery including a cryotherapy chamber; offered to
A visionary project created by the Jarvis
every guest, cryotherapy is designed to aid
Development Group, Glass House Retreat
weight loss, combat the signs of ageing and
offers the latest treatments designed to
improve overall wellness. Following the Arctic
champion wellness, detox and weight loss.
temperatures of the cryotherapy chamber, the
Offering twenty-one rooms, the interiors of Glass House Retreat were designed by owner
retreat’s Himalayan Salt Block Sauna awaits For those wanting to rejuvenate and lose
guests before they step into one of the eleven
weight, the retreat’s state-of-the-art panoramic
treatment rooms for an Elemis pamper. Glass
gym featuring world-class equipment by
House Retreat champions detox, therefore,
Matrix is available to guests to work out
the menu does not offer caffeine or alcohol.
independently, in groups or with one of the
In addition, for those wanting some time away
retreat’s personal trainers. Nutrition is at the
from the noise of the world, each room has a
sauna, twelve-metre indoor heated swimming
heart of the retreat and bucking the norm of
digital detox safe encouraging guests to put
pool and enjoy treatments from expert
flavourless retreat cuisine, Glass House Retreat
digital devices away and fully immerse in their
therapists using Elemis products.
champions raw plant-based cuisine crafted
wellness experience.
Joy Jarvis to create a calming aesthetic using a soft grey pallet combined with splashes of colour to establish a relaxing ambience for guests. For those wanting a truly tranquil experience, guests can relax and unwind in the
GLASS HOUSE RETREAT
A weekly programme filled with yoga, fitness classes, walks for guests to immerse themselves in nature, cookery classes and mindfulness workshops ensure that every guest at the retreat is given an itinerary and meal plan that perfectly suits their needs, whether they are visiting for a day spa or a week-long retreat. The expert team of therapists and coaches are on-hand to ensure that each guest gets the best results possible no matter the duration of their time at the retreat. Raw food pioneer and Head Chef at Glass House Retreat, Miguel Gouveia, is on-hand to educate guests about their diet during their stay, giving advice on nutrition, best practices and meal structures. Using only the finest organic produce, Miguel has created an innovative menu serving only raw plant-based dishes that perfectly balance nutrition and flavour.
by ensuring that the modern design of the building includes solar panels, a ground-source heat pump and rainwater recycling. Offering day spas and five different packages for guests to choose from, Glass House Retreat offers the ultimate wellness experience, providing the perfect way to maximise health in advance of the long winter months. Day rates start from ÂŁ85 per person Retreat prices start from ÂŁ463 based on single occupancy. If opting for double occupancy, the second guest receives a 40% discount. Special Offer: The Glass House Retreat are offering a 20% discount on all two, five, or seven day packages between 20th October and 17th November 2019. Discount applies only to bookings of room packages and excludes extra treatments added at point of booking. Terms and conditions apply.
Glass House Retreat focuses on the wellness of their guests and also the environment
WEBSITE:www.glasshouseretreat.co.uk
THE WORLD OF HOSPITALITY
37
www.tradelinens.co.uk
We have over 70 years of experience in getting luxury hotel linens right, every time Finest products of their kind, inspired by our experience and crafted with exceptional attention to detail We are the first UK trade linen member of the Better Cotton Initiative to improve cotton farming globally
Designed with you and your guests in mind
100 yea rs ex pert i se
Ethical so urc i n g
5 s t ar hot e l s up p li e r
Main image: SmartdownÂŽ Duvet with recycled fibres
Ad vance d f i bre t e c hnology
Eco fac t ory s t at us
e: hospitality@finebeddingcompany.co.uk t: (+44)161 864 5632 www.finebedding.co.uk
40 THE WORLD OF HOSPITALITY
LINEN
RKF Luxury Linen RKF was born 19 years ago on the foundations of a century-old company. Today, RKF Group consists of five branches with two production units. RKF Luxury Linen fosters a culture of singularity and technological performance. The brand’s all-encompassing textile expertise provides partners with cost-effective, ecofriendly operational solutions by developing patented and sustainable textile materials. RKF Luxury Linen is committed to bringing the future into focus with the highest standards of sensory experience and is continuously striving to optimize linen management.
RKF Luxury Linen provides a custom-made line for each brand: massage table covers, bath sheets & towels, oshiboris, gloves, bathmats, bathrobes, pareos, headbands, relaxing eye masks, waterproof pillows, pillowcases, duvet & duvet covers, slippers, etc. RKF creates ranges in keeping with the identity of each brand through the colors and materials used, as well as careful attention to the finishing touches. The linen forms part of the overall decor. RKF Luxury Linen exports directly in 77 countries
WEBSITE: www.rkf.fr
The quality of its products is of paramount importance to RKF Luxury Linen. The French company develops a full process, from the yarns to the final products through design and creation. Its innovation philosophy enables the company to provide each client with a unique and customized line that combines originality, comfort, quality and elegance. Bulgari (Dubai), Guerlain (Moscow), Spa My Blend by Clarins (Maldives), Spa The Peninsula (Paris), B Attitude (Doha), Four Seasons (London), Spa Sofitel (Marrakech), Shiseido (Milano).
COMBINING COMFORT, ELEGANCE AND PRACTICALITY
www.rkf.fr RKF Group Techn’Hom 2, 5 rue Jacqueline Auriol, 90000 Belfort
42 THE WORLD OF HOSPITALITY
PLAZA 18
Plaza 18 discrete luxury in the heart of Vejer by Nicky Dobree Hotel Plaza 18 is a collaboration between Vejer’s principal hotel La Casa del Califa and Nicky Dobree, an award winning and internationally recognised interior architect & designer. Set in the former 19th C Merchants house Nicky Dobree has taken inspiration from this iconic building and brought new life back into this Grand Dame by respecting its history but also embracing a new chapter for the modern traveller. Working with local trades and craftsmen, this building dating back to 1896 and standing on the foundations of an ancient 13th C Arab house, has been entirely restored using organic building materials.
Nicky was determined to re-use as many of the materials as possible too. The original black and white floor tiles were therefore lifted and re-laid on newly levelled floors. The Montera (large glazed roof lantern over the patio) was carefully dismantled and repaired to its former glory which now floods the entrance foyer with light. The stone staircase and balustrade was also completely restored and reinstalled. The main terrace, which is where guests can enjoy breakfast is served on hand painted plates with bespoke all weather cushions to sit back and relax and enjoy the views toward Morocco.
Nicky Dobree
PLAZA 18
THE WORLD OF HOSPITALITY
It has been a true labour of love with the inevitable obstacles of planning, working abroad and within a listed building. Despite all the trials and tribulations of restoring an old building and converting it into a commercial venture with all the rules and regulations that now entails. Every room has a story to tell and contains pieces that have been lovingly curated by Dobree from around the world. Whilst the details adhere to the classical principles of the house, there is comfort and elegance through every door. From the moment you enter you see that Dobree has designed a bespoke console table in the entrance, which makes a bold design statement and sets the tone for what the visitor can expect.
WEBSITE: www.hotelplaza18.com
|
www.nickydobree.com
|
43
Full height black lacquered doors with circular brass handles were designed by Dobree and made locally. These imposing doors create drama and continuity throughout. The interiors are intensely layered and so inviting that everywhere you turn is a visual delight. All the bathrooms are luxurious appointed for a classic contemporary look. Dobree even created her own bespoke toiletries for Plaza 18 which evoke the spells of the trees outside. With artwork personally sourced and curated by Dobree over five years, Plaza 18 has a true home from home vibe that brings Dobree’s collective chic and timeless elegant style to Plaza 18. It is a place to feel at home a place to disconnect and re-discover.
PHOTOGRAHY: Philip Vile
44 THE WORLD OF HOSPITALITY
FURNITURE
Vicinity Bar & Restaurant The Vicinity is a new trendy bar and restaurant located next to one of the most iconic landmarks in the world, Tower Bridge. It has stunning views of the landmark and the river and with its central location makes it a hotspot for tourists and locals alike, A true London destination. Thanks to the iconic location of the restaurant, Vicinity has a wonderful outdoor seating and dining area offering breath-taking views of the city with cosy outdoor furniture and firepits to keep you enjoying the views all year round. The furniture was supplied by one of the UK’s largest contract furniture companies, RHA Furniture. RHA worked with GLH hotels to supply the restaurants stylish outdoor chairs and tables using a mixture of standard and bespoke items. Most noticeably, large outdoor tables with stained Iroko tops
which still offers impressive views of London.
The final look is something quite special with its
and copper effect powder coated metal legs,
The chairs and tables were again a mixture
contemporary clean look with the elegance this
along with the accompanying metal chairs and
of standard and bespoke. The tables are
standout London restaurant and bar requires. If
stools with their bright and vibrant colours
made with beautiful solid oak tops stained
you have an upcoming project or need help with
create a distinctive and clean look.
with a grey colour with black metal bases.
your current one, why not talk to one of RHA’s
The chairs come from some of RHA
friendly and knowledgeable sales team, who
Vicinity may boast an impressive outside area,
furniture’s wide range of suppliers. The
will guide you through your request. RHA have
but you won’t be disappointed with what
London Tube chair is one of the standout
sourcing experts who can find you the perfect
the restaurant and bar have to offer inside.
pieces with its copper finish metal legs and
product for the right price. We can also offer
Again, RHA Furniture supplied the bulk of the
elegant upholstery from Clarke & Clarke and
a comprehensive bespoke service both in
furniture for its main glass walled dining room
Crest Leather.
upholstery and joinery.
WEBSITE: www.rhafurniture.com
www.rhafurniture.com
sales@rhafurniture.com +44 (0)20 8326 8070
25 years supplying standard & bespoke contract furniture.
46 THE WORLD OF HOSPITALITY
JANUARY FURNITURE SHOW
January furniture show gears up for 2020 with big name brands Full of well-known and highly regarded brands
on 21st Century form with the use of new
January Furniture Show 2020 will set the new
and mixed materials including reclaimed and
decade off to a flying start. The 4 day trade
repurposed woods, reclaimed metals and
show which runs from 19th-22nd January 2020
plastics, pushing the boundaries of design and
at Birmingham’s NEC will be bursting with new
creating practical, handsome furniture.
collections in living, dining, beds and bedroom furniture, home office and interior furnishings.
In luxury European upholstery Ego Italiano, Italia Living, ROM, Tomasella and SITS are among
Household names including Ercol, Duresta, G Plan, Parker Knoll and Sealy who all have long histories will be among the 500+ UK and international exhibitors and will show how they have adapted to not only stay current, but also set trends for the 21st Century creating beautifully formed and desirable furniture. Building on successful show developments from January Furniture Show 2019, the 2020 iteration will feature an extended BEDS at January Furniture Show sector with more bed companies introducing their latest beds,
those who will make a splash with their prized, extensive collections of general, task and accent lighting - with everything from small table lamps to statement chandeliers on display. Searchlight, Franklite, Girard Sudron, Impex Russell and Inspired Lighting are among the notable brands
up-to-the-minute sofa and chair collections - soft leathers, deluxe jacquard fabrics, comfortable linens and rich wools will abound. Upholstery made in the UK is riding high
revealing their latest lighting designs.
and prestigious brands including Ashley
Exclusive high-end European cabinet is always
David Gundry, Michael Tyler, La-Z-Boy and
a must-see at January Furniture Show and in 2020 prestigious brands from Denmark, France,
Manor, Aleaxander & James, Collins & Hayes, Tetrad showing new models in classic and contemporary styles in 2020.
Germany, Italy, The Netherlands and Poland will pack a punch with new sleek styles and rich
Looking forward to the show Event Director
including Silentnight, Sealy, Highgate Beds,
finishes. ALF, Camel Group, Hartman, Skovby,
Cleere Scamell said that he was excited about
Highgrove Beds, MLily and Millbrook are among
Weimann are just some of the returning brands
JFS 2020 saying: “We know that we are
those showing their new models.
giving visitors a treat with their inventive and
delivering the brands and products that buyers
cleverly engineered cabinet furniture.
want to see - buyers will not only see the very
mattresses and sleep accessories. Major brands
best of what is available on the market, they
LIGHT at January Furniture Show was another success story in 2019 and returns in association
British cabinet brands including Baker Furniture,
will also see ingenuity, clever use of materials
with the LIA (Lighting Industry Association). Both
Bentley Designs, Carlton & Vintage Furniture,
and manufacturers answering the demands of
UK and international companies will display their
Kesterport and Rowico will show their take
modern living and modern hospitality.”
WEBSITE: www.januaryfurnitureshow.com
Sell the Room Everything you need: LIVING | DINING
UPHOLSTERY | CABINET | BEDS | INTERIOR ACCESSORIES
LIGHTING | FLOORING | FABRICS | SOFT FURNISHINGS
Register now at januaryfurnitureshow.com
48 THE WORLD OF HOSPITALITY
HART MILLER DESIGN
Hart Miller Design completes new landmark Cornwall spa Hotel The award-winning Mullion Cove Hotel on
At the heart of the project is a contrast of scale
building and the sea views beyond, offering an
Cornwall’s Lizard peninsula has opened a
- placing intimate human sensory experiences
immersive experience from start to finish.
landmark new spa, designed by Hart Miller
within a jaw-dropping natural location of rock,
Design. The clifftop retreat, with its infinity pool
sea and elemental power. Japanese mountain
Floor to ceiling windows contrast the
and stunning sea views enhances the hotel’s
retreats were taken as a key inspiration,
enveloping private treatment rooms and
existing offering and marks a new chapter in its
grounded in ritual and symbolism. The spa takes
provide a perfect setting to unwind whether a
history.
its users on a personal journey of relaxation: a
dark, stormy day or beautiful summer evening.
carefully chosen palette of timbers and natural
The lighting design is also a key feature of the
Having worked with the hotel since 2012 on a
tones complement the hues and contours
project. Working with Amos Lighting, a series
rolling expansion project, Hart Miller Design
of the Cornish landscape and help to create
of subtleties and contrasting ambiences has
were selected to create a distinctive spa
spaces and textures that welcome and embrace.
been added in the form of dimming, treatment-
experience, unique to the South West.
Visitors are wrapped up in the materiality of the
specific lighting.
HART MILLER DESIGN
Hart Miller Design Director Anna Hart says, “When you enter the space you are arriving very much in the heart of the spa - a relaxed lounge with fire and soft settings, rich materials that signify the beginning of a journey. Passing along the Sando, the Japanese-style approach to a temple, the customer is stepping over the threshold into the spa experience. The lounge is somewhere you can return to and take a moment and soak it all up – not to mention the most amazing views.”
THE WORLD OF HOSPITALITY
49
50 THE WORLD OF HOSPITALITY
HART MILLER DESIGN
Mullion Cove Director Daniel Thompson says “This has been a landmark year for Mullion Cove as we completed expansion of our self-catered apartments, and opened our new spa. Having designed both of these projects, Hart Miller understand both our vision and our client base – vitally important in creating a spa that feels right. I’m looking forward to our continued work with Hart Miller Design as we begin work on the next phase of our expansion.” Having grown over the last decade, the interior design firm now spans London and the South West. With a design studio in Cornwall and an office in the heart of London’s bustling Clerkenwell design district, the FX Awardwinning practice is set to announce the completion of several high profile hospitality and workplace projects later this year and have recently launched an all-new website. WEBSITE: hartmillerdesign.co.uk
A luxury hotel experience begins with BC Softwear
We supply the highest quality hotel towels, bathrobes, guest footwear and spa linen for our clients worldwide Ask about Supreme Bathrobes and save 70% energy and reduce laundry drying times Providing expert towelling advice and support for hotel and laundry operators since 2002
UK & INTERNATIONAL enquiries@bcsoftwear.co.uk Sales: +44 (0) 845 210 4000 FRANCE c.fejoz@orange.fr Mobile + 33 626 570 166
The ultimate in towelling, robes and slippers for your hotel and spa
www.bcsoftwear.co.uk
GERMANY klein@hotelspatextilien.de Mobile + 49 175 40 47 621
52 THE WORLD OF HOSPITALITY
HOTEL AMENITIES
Pevonia Supplies Specialist Spa Equipment Pevonia UK has been supplying specialist spa equipment to destination resorts, spas, hotels and salons for two decades. This includes a partnership with German manufacturer, IontoComed, which spans almost 20 years. Ionto-Comed designs and manufactures high-end spa equipment, including a range of technically advanced treatment couches/beds. This year, the company is celebrating their 40th anniversary. The Ionto-Comed beds are renowned in the industry for the exceptional comfort they provide and for enhancing the clients’ treatment experience. They are available in fully electric and partially electric versions that are easy for the therapist to operate. Special features include fast and smooth adjustment of head, back, legs and feet, as well as height adjustment for easy access and comfortable raised working height for your therapists’ welfare. A flexible, multi-functional, bed is first choice for most spa operators, to maximise room useage. Having the latest technology and design in Ionto-Comed wellness beds, provides the choice of acoustic options, vibrational massage, vibro-acoustic treatment and chromotherapy to maximise the profitability of your treatment room.
deluxe treatment bed suitable for massage and spa/beauty treatments. It has an optional storage base cupboard and optional base light surround to give appearance of floating on either base selection. This is also available as Spa Sensity Soundmotion or Spa Sensity Evolution. Pevonia also supplies a full range of treatment room furniture, from accessories, trolleys and heated blankets, to hot stone kits, skin scanners, lamps and electronic steamers. This year, Pevonia UK supplied equipment to the UK Beauty Team as they competed in the WorldSkills competitions. This comprised the Ionto-Aquasonic, Ionto Herb Tower Steamer, Maglamp, Hot Stone Kit and Hot Stone Heater. They also provided complimentary training on the Ionto-Comed cosmetic device. Rebecca West, the UK competitor for the Beauty sector, completed her training, in Berlin, in April. She went on to take part in the WorldSkills ‘Skills Olympics’ in Kazan, Russia,
using the equipment supplied, at the end of August 2019. Rebecca won a gold medal for the UK team. Rebecca said “My training was very interesting and I discovered a completely new facial that I hadn’t tried before. I particularly loved using the steamer as it was so easy and the idea of infusing the water used to steam was very clever. It really personalised the treatment for my client. I also found the Ionto-Aquasonic machine really straightforward, and the end result was amazing; the skin looked super clear and bright.” Pevonia’s equipment clients include major hotels and spas in the UK, Ireland and beyond. Such as Monart Destination Spa, Dorchester Park Lane, Dorchester Coworth Park, Amathus Limassol, Sequoia Spa at The Grove, The Runnymede on Thames Hotel and Spa, and Homefield Grange Retreat. Pevonia equipment is backed by a full aftersales service and technical support. For your convenience, Pevonia also offers a full delivery and installation service, including responsible disposal of the packing materials. To find out more about Pevonia’s spa equipment, please visit www.pevonia.co.uk OR telephone 01449 727004 to discuss your requirements.
Amongst the fully electric choices, you will find the Ionto Spa Sensity, a luxury fully automatic
WEBSITE: www.pevonia.co.uk
PR ofES S ionAl SPA Equi Pm En T tomorrow’s equipment technology for today’s professional
• • • • • • • •
Electronic Steamer and Vapour Systems Heated Blankets Hot Stone Kits Hot Towel Cabis Skin Analysis Devices Treatment Couches / Beds Trolleys Accessories
Proud Partners with
Professional, Reliable Supplier - Exceptional Pre & After-Sales Service - Technical Support
Visit pevonia.co.uk or call Pevonia on +44 (0) 1449 727004 for further information
54 THE WORLD OF HOSPITALITY
AMTICO FLOORING
Amtico Flooring transforms Irish hotel and restaurant Hotel The Tullamore Court Hotel is perfectly situated in the heart of Ireland’s picturesque countryside. The 4* accommodation offers its patrons leisure facilities, a 20-metre swimming pool, a bistro and a bar, as well as a restaurant, which was in desperate need of renovation. The hotel’s main restaurant hadn’t been updated since the late 90s, so interior design practice Helen Casey Design Associates (HCDA) was called upon to bring the space into the 21st Century. HCDA replaced the restaurant’s dated fast-food style booths, removed partitioning that separated the restaurant from the hotel’s courtyard and laid eye-catching Amtico flooring throughout. HCDA chose Gingham, a predefined colour and pattern combination from the Amtico Designers’ Choice collection. To complement the large space, the design was scaled-up, creating a look that is unique to the Tullamore Court Hotel. The resulting design is modern, tasteful and successfully reinvigorates the restaurant.
Eoghan Cathasaigh, design director at HCDA, explains why Amtico was specified: “The restaurant’s existing carpet and timber floors were extremely tired and well worn, so durability was a key factor when choosing its
replacement. Amtico is known for its hardwearing products and I am confident that the flooring will easily stand up to this busy hotel’s requirements.
AMTICO FLOORING
“As the restaurant floor could not be raised, there were limitations with the flooring selection; to visually separate the space it was essential the new flooring complemented and aligned with adjoining areas. The diversity of Amtico’s designs led us to create a bespoke up-scaled look that is contemporary, fresh and airy and, importantly, in keeping with the overall character of the property.” Robert Kerbey, owner and director of LRK Flooring Systems Ltd, the company behind the installation, adds: “We have worked with Amtico before during many commercial installations, ranging from
restaurants to nightclubs. For this project, the flooring design consisted of three different colours, which were laid to create a tartaneffect pattern. Amtico provided excellent instructions but it was vital that the first few lines of tiles were carefully laid and that the lines did not veer off, otherwise the pattern would not have been achieved. We would definitely use Amtico again; we prefer fitting Amtico to any other LVT.” Products: Gingham, from Amtico Designers’ Choice collection, consisting of ‘Graphite Slate’, ‘Kura Caraway’ and ‘Basilica Salt’ laid in a check pattern. WEBSITE: www.amtico.com/commercial.
THE WORLD OF HOSPITALITY
55
56 THE WORLD OF HOSPITALITY
SEEDLIP
Seedlip launches bottled NOgroni: the brand’ s acclaimed non-alcoholic cocktail that defines a generation Food & Drink A non-alcoholic twist on the classic Negroni, the
a popular cocktail in the 20thcentury, for gin to
NOgroni was born in Seedlip Drinks’ Founder
make his drink stronger. This new adaptation of
Ben Branson’s garage. It debuted at The World’s
the cocktail is now famous, but as flavour and
Best Bar Awards in London in 2017 and has
attitudes to drinking continue to evolve with
been a popular non-alcoholic listing in some
each generation, so do the drinks. The NOgroni
of the best bars around the world ever since.
is the next evolutionary step for the Negroni
Now Seedlip is bringing the NOgroni into a
and it will define a generation.
bottled concept, launching exclusively with London’s Selfridges on Tuesday 8th October.
THE BOTTLE DESIGN.
Recognising the need for non-alcoholic
On the neck of the bottle and at the heart of the
options as good as their alcoholic
label is our NOgroni symbol. The diagonal strike
counterparts, the NOgroni is a bold &
through the top right section of the letter ‘O’
bittersweet contemporary take on a classic
in NOgroni represents the slice of orange that is so iconic in both the Negroni and now, the
cocktail made with a perfectly balanced mix of:
NOgroni.
• Seedlip Spice 94
A HISTORY OF THE NOGRONI
• Æcorn Bitter
The three colourways represent the three
• Æcorn Aromatic
2019 marks the 100th anniversary of the
components of the drink: The top is Seedlip
Negroni, a drink invented by, and named after, a
Spice 94, the middle is Æcorn Bitter and the
Served as an aperitif with food or simply enjoyed
notorious Italian count with a cowboy persona,
bottom is Æcorn Aromatic.
on its own, the NOgroni is a complex, bitter &
Count Camillo Negroni. In his favourite bar
citrusy blend with hints of Chinotto Orange,
in Florence, Negroni ordered the barman to
Each bottle serves two. Simply pour over ice &
Grapefruit, All Spice & Gentian.
swap out the soda in his Americano, which was
garnish with an orange twist.
WEBSITE: www.seedlipdrinks.com
HOUSEWARE
THE WORLD OF HOSPITALITY
57
Selecting quality glassware to suit all hospitality situations Delivering the best possible customer experience is the key to success in the hospitality industry. Customers have developed greater knowledge and appreciation of fine wines in recent years and the hospitality industry needs to be selective when it comes to choosing the finest glassware with which to serve them. Zwiesel Kristallglas AG/Schott ZWIESEL Zwiesel Kristallglas AG was established in 1872. Having perfected the craft of glassmaking over almost 150 years, they have developed unique formulas to exclude heavy metals and lead from their glassware. Their patented Tritan® technology, developed in collaboration with the former parent company Schott ZWEISEL, uses titanium and zircom oxide to create fine but durable glass. This process was further refined using Tritan® Protect, which offers double protection against breaking stems, exceptional dishwasher performance and resistance to damage or breakage, while conforming to the most rigorous environmental standards. And so the awardwinning Schott ZWIESEL brand was born
– a brand delivering technological brilliance, sophisticated design and enhanced customer satisfaction. Houseware International has been a specialist distributor of quality Schott ZWIESEL Glassware, exceptional tableware and food service products to top local hotels and restaurants for over twenty years. It continues to work with the finest manufacturers in the industry serving the specialist needs of the catering, hotel and bar industries internationally. By sourcing and supplying the best products from the world’s leading tableware producers Houseware International can offer the hospitality industry an outstanding array to meet every need. Through the Schott ZWIESEL range Houseware International provide specialist glassware to satisfy the demands of sommeliers, internationally renowned chefs and leading hotels. At the same time this brand also caters for the everyday needs of bars, clubs and other catering outlets. The emphasis is always on offering exceptional craftsmanship, design
ai157081435112_Luxury hospitality UK BB Classic Ad.pdf
2
11/10/2019
excellence, durability, longevity and value for money. Wine glasses Schott ZWIESEL wine glasses are created in collaboration with discerning professional experts, including Scandinavian designers Bernadotte and Kylberg, whose design philosophy is to create iconic and inspiring design that lasts. The Sensa Range Sensa is an outstanding wine glass range offering five design shapes based on the character, aroma, flavour and taste of specific red, white, rosé and sparkling wines. So using the correct glass simplifies and enhances the true enjoyment of wines. The ‘Light and Fresh’ glasses suit the character of lighter-bodied wines, while the sweeping shape of Sensa ‘Strong and Spicy’ glasses are designed to release tannins or barrique flavours. Broken down into four categories, the special characteristics of the world’s light-fresh, fruity-refined, velvety-rich and strong-spicy wines are all given the glass they deserve for optimum appreciation.
18:19
WEBSITE: wwwhouseware.ie/
C
M
Y
CM
MY
CY
CMY
K
The Choice of the Professional Call us on +353 1 825 2860 or contact Frank directly on +353 87 272 3058 Product Details available on www.houseware.ie
58 THE WORLD OF HOSPITALITY
THE ROYAL CRESCENT
The Royal Crescent Hotel & Spa launch exclusive celebratory offer after being named one of Pride of Britain’s 50 Hotels Hotel Five-red-star hotel, The Royal Crescent Hotel & Spa, has been named one of Pride of Britain’s 50 hotels, further cementing the property’s position as a leading luxury hotel in the UK. To celebrate, the award-winning hotel have launched an exclusive celebratory offer where guests benefit from a guaranteed free upgrade to a Master Room or Suite and a bottle of Taittinger Champagne when booking a two night or more stay directly with The Royal Crescent Hotel & Spa.
A collection of never more than fifty of Britain’s leading luxury and boutique hotels, Pride of Britain boasts an unparalleled collection of places to stay in the most spectacular parts of the British Isles. Placing outstanding hospitality as a key criterion for becoming a chosen Pride of Britain Hotel, it is the superior quality of service alongside the bespoke guest experience that undoubtedly positions The Royal Crescent Hotel & Spa as one of the collections’ leading properties.
Situated in the heart of Bath’s Royal Crescent, amidst the impressive 250-year-old Georgian architecture, The Royal Crescent Hotel & Spa is a stunning Grade I listed property that provides the ultimate haven in the heart of one of Britain’s most treasured cities. Consisting of 45 individually decorated expansive suites and guest rooms, the hotel offers its guests a spa, award-winning restaurant, library and private gardens, ensuring the ultimate luxury experience.
THE ROYAL CRESCENT
Whether it’s relaxing in the hotel’s Taittinger Spa Garden after a bespoke Elemental Herbology treatment, or enjoying an Afternoon Tea in the garden with a flight of martinis, every element of The Royal Crescent Hotel & Spa’s guest experience is accompanied by exceptional fivestar service that makes the hotel a home away from home in Bath. The hotel comments “We are delighted to be joining such a well-established and respected brand which represents some of the most prestigious properties in the UK. At a time when more and more people are looking to vacation at home and make the most of the UK’s stunning coastlines, beautiful countryside and fascinating
cities, Pride of Britain is helping to guide people towards the very best places to stay. Bath is a perfect hub in which to base yourself for exploring Bath, Bristol and the beautiful South West.” CELEBRATORY OFFER To celebrate its addition to the Pride of Britain collection, until the end of 2019 The Royal Crescent Hotel & Spa is offering guests who book direct a free upgrade to a Master Room or Suite when they stay two nights or more in a Heritage Room, along with a complimentary bottle of Champagne. Guests simply need to quote RCHPRIDE at the time of booking. WEBSITE: www.royalcrescent.co.uk
THE WORLD OF HOSPITALITY
59
1 9 & 2 0 E XC E L ,
@RESTTECHLIVE #RBTL19 #FES19
N OV E M B E R
LONDON
EUROPE’S LEADING EVENT FOR THE TECHNOLOGIES DRIVING THE PROFITS OF RESTAURANTS & BARS REGISTER FOR FREE TICKETS RESTAURANTTECHLIVE.CO.UK | 0117 990 2107
500
SPEAKERS
INNOVATION AWARDS
1-2-1
200
BUSINESS ADVICE
PANEL DEBATES
1000
AND MUCH MORE!
EXHIBITORS
RUNNING ALONGSIDE:
THE INTERNATIONAL DRINK EXPO
AS PART OF:
TECHNOLOGY
Colour Matched
THE WORLD OF HOSPITALITY
Colour Matched Grill
 Artwork Grill
BEAUTIFUL SOUND By New Wave
Specialist Audio, Video and Lighting design@newwaveav.co.uk | 01732 852 500 www.newwaveav.co.uk
61
62 THE WORLD OF HOSPITALITY
TECHNOLOGY
Data Driven Commerce With today’s customers being more tech savvy than ever before, the hospitality industry is having to accelerate the adoption of innovative technology to meet their needs. Hotels, restaurants, bars, cinemas, and casinos across the globe are all striving to become digitally enabled, and while front-end services such as e-loyalty, online booking and check-in are cool, innovation at the back end is often struggling to keep pace. The challenge for many businesses is bridging the gap between the consumer’s expectation and legacy technology; but companies of all sizes must find a way to update their systems to create that end-to-end solution; one single platform to empower a business to acquire new, engage current, and retain previous consumers. Indeed, one holistic combination of CRM, HR data, finance, ERP, digital marketing, all configured into one cohesive, overarching infrastructure, can increase efficiency, internal reporting, while reducing data risk and ensuring compliance.
TECHNOLOGY
So how can all of this be achieved in a straightforward manner, with minimal disruption and investment from the business? The last thing senior management will want to do is undertake a ‘rip and replace’ IT strategy that involves expensive uprooting of existing legacy platforms. Apart from reducing ROI, and increasing upfront costs, this could open up potential service disruption and staff re-training issues. An open and fully integrated commerce platform that allows existing operational functions, infrastructure, POS estates, mobile apps and web platforms to ‘plug-in’ using open APIs and application specific toolkits, offers a much less abrasive solution. More cost effective, and carrying minimal risk of downtime, such a platform also allows you to evolve, be more agile, and manage change over time. Compliance and regulations can be accommodated faster, and in addition, cloudplatforms can be more easily updated, remotely and automatically. FreedomPay’s world leading consumer-centric platform provides fully integrated solutions across in-store, online and on-mobile as an end-to-end solution. Your business can leverage a broad range of solutions to help reimagine commerce. If you’re ready to change the way that you interact with your customer and stay ahead of the competition, speak to a team member at FreedomPay.
WEBSITE: www.freedompay.com
THE WORLD OF HOSPITALITY
63
HIT THE RIGHT NOTE THIS CHRISTMAS As each year passes, the festive season seems to arrive earlier and earlier. Whilst sitting in pub gardens in the late summer sunshine, hints of Christmas begin popping up inside, encouraging us to book parties and arrange family get togethers. A trip to the supermarket to pick up some steaks for the BBQ is now an obstacle course littered with tubs of chocolate, advent calendars and fairy lights! Now, as anyone who has ever been in the Scouts knows, being prepared is key to any plan. Whilst some of us may recoil in horror at seasonal goods being displayed long before we have even had the chance to carve our pumpkins, many shoppers do like to stock up in advance and take advantage of the many early discounts that retailers offer.
PLAN AHEAD As a business owner, you can be prepared to strike the right chord this year by planning a balanced mix of in-store music. Music choices which not only reflect your brand and appeal to those early shoppers and last-minute-gifters alike, but that can also help your workforce to remain engaged throughout the season of goodwill! When planning your Christmas music, it can be very tempting to press shuffle and let the likes of Mariah and Wham! do the rest. However, you could spend a little extra time this year and think about the ambience and tone you want to set within your business. Would your customers enjoy some relaxing festive jazz perhaps? Maybe some big band seasonal music would encourage that extra consumer spend? Your brand image and service could also help dictate your music choices over this period. A vintage and retro style boutique could help shoppers get in the mood to browse a little longer by playing some 50s inspired rock and roll versions of their Christmas favourites.
Serving up Italian coffee? Why not make your clientele feel swept away from the hustle and bustle of the high street with some beautiful festive opera?
DARE TO BE DIFFERENT Not every business is keen to have sleigh bells ringing throughout the festive season. You could intersperse your festive music with some non-seasonal tracks. Playing your normal music with every 3rd or 4th song giving a nod to halls decked with holly and frosty snowmen, could be the answer. When thinking about the music you plan to play, you should not only consider your customers, but also your workforce. Constant repeats of the same Christmas themed music can cause your employees to become disengaged, so outside of business hours it could be beneficial to play non-seasonal music. Involve your team, ask for their feedback on the style of music they would prefer to listen to when setting up and closing for the day, some upbeat, feel good music could help to motivate your staff when energy is ebbing. Playing music in your business at Christmas need not mean you have to stick to tradition. You could dare to be different and choose not to play any seasonal music at all; sticking to your regular choices. Whatever music you choose to play this festive season, remember to make sure you are correctly licensed to play music to your customers and employees. Contact PPL PRS today to arrange TheMusicLicence for your business, and we will have you rocking around the Christmas tree in no time.
0800 0868 798 pplprs.co.uk/themusiclicence
Putting the rock around your Christmas Tree
Discover how TheMusicLicence can turn your workplace into a winter wonderland.
0800 0868 798 Quote ‘World of Hospitality’
pplprs.co.uk/themusiclicence
66 THE WORLD OF HOSPITALITY
THE ATHENAEUM HOTEL
Introducing Your New London Home: The Townhouse Residences At The Athenaeum Hotel Hotel The iconic Athenaeum Hotel & Residences,
of nods to Mayfair and Green Park. Whilst at
in the heart of London’s Mayfair overlooking
the hotel we are dealing with predominantly
Green Park, has unveiled the new Townhouse
functional spaces, with the Residences we want
Residences. A five-star home from home,
to create a home from home and imbue the
boasting the royals as neighbours, this
space with personality adding plenty of bespoke
14-bedroom pied-a-terre invites residents to
touches and ensuring the lighting is just right.”
move in and enjoy London, as only Londoners do.
Ideal for longer-stays, large groups and families, residents will find the kitchenettes and dining
Located on a light-dappled residential sidestreet, a turn from the Athenaeum’s main entrance and royal Green Park, this elegant mansion once owned by MP and arts patron Henry Hope can be yours for the weekend, or as long as you choose. As you step through the Victorian redbrick façade into your own private mosaic-tiled entrance, your senses will be restored by a pervasive peace and tranquillity. Ascend the period staircase choosing from one or two-bedroom residences: each with lounge and kitchenette, and luxurious bedrooms all
areas perfectly formed and fully equipped with tones of warm amber and cool teal which complement the natural light flooding the 37ft bay windows, along with flashes of eccentric British brilliance including Hulbert’s own Sussex landscapes and photography of Mayfair icons. Drawing upon the Athenaeum’s Art-Deco influence; Herringbone, deep silks, plush velvets, copper and leather are abundant and used to create a stylish yet supremely comfortable
every detail to create a true home away from home. However if ‘rest and recuperation’ are the only articles on the menu, guests can enjoy the benefit of the Athenaeum Hotel’s room service supplied by Michelin-starred chefs Chris & Jeff Galvin. Stylish, bathrooms fitted with intelligent Toto sanitaryware and rain showers provide a luxurious and efficient environment whilst Espa provides the in-room spa experience.
with interconnecting options for your personal
setting. Large traditional fireplaces decorated
configuration.
with eclectic objets-de-art, are framed by stylish
Technology is intuitive and discreet with 55-inch
Gubi chairs to form the centerpiece to the
televisions, Bose bespoke charging docks for
Residence’s living spaces.
the room controls and conveniently located
Designed by the award-winning Martin Hulbert; the creative visionary behind The Grove Hotel,
internationally compatible sockets. Residents
Coworth Park, Barnsley House, Chewton Glen
Hulbert explains: “The history of the property
can benefit from the best of both worlds feeling
Treehouses and Cliveden; the Townhouse
and location have been a major source of
safe and secure in their private home with
Residences offer space, light and copious
inspiration. The design aesthetic is classically
video-phone entry as well as enjoying the luxury
amounts of English charm. Hulbert’s elegant,
English with eccentric touches and creates a
of the Athenaeum’s 24-hour concierge and
natural palette is punctuated by contrasting
feeling of space, light and views, with plenty
twice daily housekeeping service.
THE ATHENAEUM HOTEL
With Buckingham Palace moments away, the Athenaeum’s Townhouse Residences are ideal for exploring the capital’s key landmarks by foot. Green Park, Piccadilly, Hyde Park, Burlington Arcade, Fortnum & Mason, the Royal Academy of Arts and bustling Shepherd’s Market are all within easy walking distance.
configuration and enjoying a discreet, private entrance to choosing whether to prepare their own meals or letting the Michelin-starred Galvin brothers do it for them. We’re really excited to launch this development and see it being particularly successful in meeting the needs of our long-stay guests”.
Says Athenaeum Hotel & Residences’ General Manager, Bernard Murphy, “The Athenaeum’s ethos is to make every stay individual and personal. With our new Residences, guests have the perfect opportunity to truly curate and privatise their stay; from adapting their room
The Athenaeum Townhouse Residences are launching in July and are available to book now. Prices start from £699 including VAT per room per night. Book online or call Milena our reservation concierge to arrange your visit.
WEBSITE: www.athenaeumhotel.com
THE WORLD OF HOSPITALITY
67
68 THE WORLD OF HOSPITALITY
EDITOR’S CHOICE
How to nail Christmas decorations this year There’s a real buzz in the air, your bookings are starting to approach capacity and the calendar is about to flip over to the festive season, but how do you perfectly capture the festive season in the way you decorate your business? Wendy Clarkson, MD of Fizzco, a specialist in all things Christmas, explains how. With decoration, there’s such a fine line between pleasing your customers and going overboard that it’s often a balancing act keeping everyone happy. Here are a few things to think about: KEEP THINGS COLOURFUL - We often think about red, white, gold and green as the quintessential Christmas colours, but why not mix it up a little? Blues, silvers, and understated, autumnal tones can really work when it comes to Christmas. Consider what colours are popular at the moment and pick a few key choices from that when you’re happy with a combination. TREE TIME - The Christmas tree is often the first thing on people’s minds when it comes to decorating a hotel, restaurant or resort. Traditional is fine, but if your decor demands it, why not go slightly more modern? Hanging trees upside down is an old tradition the Victorians used to utilise, but we’re seeing it creep more into more daring Christmas displays. If done well it certainly has that unique ‘wow’ factor that can often be missing in much of the hospitality industry.
THINK CREATIVELY - We know that’s a coverall term, but what about using different ways of making a location seem festive. Instead of tinsel overload or objects hanging from every perceivable location, think subtle. Why not try bowls of baubles placed in strategic locations, or perhaps Winter foliage used in place of plastic? Natural additions to a theme that already has wreaths and a mix of tree sizes might add to a scene more effectively. Bring the outside in as the ancient traditions suggested, it can look stunning when applied subtly or with care. WEBSITE: www.fizzco.co.uk
CONSIDER THE ENVIRONMENT - There’s a real focus on the environment and green credentials after a year full of activism from the likes of Extinction Rebellion and Greta Thunberg, so much so that every aspect of our lives is being looked at. If you do choose to have a living tree, then consider the way in which you dispose of it. Chipping is one option, which means it returns to the earth quicker. However, if you’re able to plant a tree out and let it grow all the better.
2 THE WORLD OF HOSPITALITY EDITOR’S CHOICE
70 THE WORLD OF HOSPITALITY
STYLISH, AFFORDABLE FURNITURE DESIGN & MANUFACTURE
LARGE STOCK HELD WITH NO MINIMUM ORDER BESPOKE ITEMS SUBJECT TO QUANTITIES
COWHORN from £90
LABRA ARMCHAIR from £130
RIO WOOD ARMCHAIR from £120
... for every occasion! Contract Furniture Group Contract House, Little Tennis Street South, Nottingham NG2 4EU
0115 965 9030 info@contractfurniture.co.uk www.contractfurniture.co.uk
FOLLOW US!
WWW.DIDESIGNS.CO.UK | SALES@DIDESIGNS.CO.UK | 01962 771 725
DAVID LAWRENCE QUALITY BESPOKE FURNITURE SINCE 1975
With over 40 years experience in the interiors and furniture industry we make furniture for the hospitality and residential market. We specialise in upholstery, re-upholstery, banquette seating, wall panelling, beds, headboards and cabinetry, with an inhouse polishing and leather lining service. Please get in touch on 0208 501 0090 and we can help you with your next project.
www.davidlawrence.co.uk Email: info@davidlawrence.co.uk
EDITOR’S CHOICE 2 THE WORLD OF HOSPITALITY
THE WORLD OF HOSPITALITY
ZERO AUTO DOOR BOTTOMS ADJUSTABLE DROP TO 25MM MAX TESTED TO 5 MILLION CYCLES SURFACE MOUNTED OR MORTICE PATTERNS SIZES 305MM - 3497MM IN 152MM INCREMENTS UNITS CAN BE TRIMMED ON SITE NON-HANDED AND OPERATE FROM ONE END ONLY NO POWER REQUIRED OPTIONAL EASY ACCESS LIGHT SPRINGING PATTERN
THIS PRODUCT SOLVES THE OFTEN OVERLOOKED PROBLEM OF SEALING THE GAP BETWEEN THE FLOOR AND UNDERSIDE OF THE DOOR - SIMPLY, EFFECTIVELY AND ECONOMICALLY. THEY
MEDIUM DUTY
VERY HEAVY DUTY
‘DROP’ TO THE FLOOR WHEN THE
Bromleighs
Anything less is a compromise
DOOR IS CLOSED TO PROVIDE A BARRIER AGAINST LIGHT, AIR,
Bromleighs manufacture switches and sockets and supply lighting and architectural hardware
FIRE, SMOKE, RADIATION, BUT MORE USUALLY, SOUND! THEY RETRACT AUTOMATICALLY WHEN THE DOOR IS OPENED.
MORTICE FIXING
SURFACE FIXING
Zero Seal Systems Ltd Units 43 - 45 Ladford Covert, Seighford, Stafford, ST18 9QG, United Kingdom Tel : +44 (0)1785 282910 E-mail : sales@zeroplus.co.uk
WWW.ZEROPLUS.CO.UK
Reasons to outsource accounts
Looking after the books is a huge hassle that gets in the way of the prime management function of the business, namely keeping customers happy and finding new customers. Also, not having the skills to produce accurate and timely management accounts is a real and present danger in today’s risky business environment. Outsourcing eliminates these distractions. While most businesses outsource part of their accounting work, such as, end of year accounts, tax and payroll, there is a great advantage to having it all under one roof. Also, if your business is expanding an outsourced service will automatically grow with you. Having a virtual Finance Director is usually mentioned as a great benefit and where the provider specialises in Hospitality, this helps to drive up profits. Outsourcing providers get the work done within your deadlines, to a high quality and at a fixed price. WEBSITE: www.baxterworld.com
For more information call the team on 01208 79490 or email info@bromleighs.com www.bromleighs.com
71
72 THE WORLD OF HOSPITALITY
AMAZÓNICO
Latin American restaurant launches in the heart of Mayfair, taking guests on a journey along the Amazon River Food & Drink New restaurant Amazónico will be opening
a collection of Latin American cuisines and
peacocks will emmanate energetic ‘elec-
its doors to guests at Mayfair’s 10 Berkeley
all their influences, from traditional Brazilian
tropical’ sounds and Latin American tunes
Square on 9th November. Through taste,
dishes and cachaça cocktails, to Peruvian
from the resident DJ programme.
touch and sight, visitors are taken on a
sushi. Amazónico is setting up home on one of
sensory journey along the flow of the Amazon river, exploring the Latin American culinary
Designed by internationally renowned
London’s most famous squares. Launched in
landscape. Its layout invites discovery, with a
artist Lázaro Rosa-Violan, the venue has
partnership with D.Ream International, the
design that flows from the bar at the entrance,
been carefully curated to take its guests on
restaurant group behind Coya, Zuma and Nusr-
through the lounge, sushi counter and the
a trip down the Amazon from source to sea,
et, the London venue, right in the centre of the
restaurant with its private dining room.
featuring plenty of natural and raw materials.
most dynamic and diverse cities in the world, will
Nightly jazz performances will entertain
showcase Amazónico to a global audience.
Taking inspiration from the cultural diversity
diners in the restaurant, which is decked with
and gastronomic heritage of the Amazon
luscious live plants. For a private occasion,
The restauranteur couple behind Amazónico
region, Amazónico will offer an explosion of
guests can hire the 20-person rainforest-
has relocated to London to ensure the success
the senses, with live music, lush natural décor
themed private dining room, or alternatively
of their Spanish venture is reimagined in the
and a distinctive culinary experience. The
soak up the atmosphere whilst enjoying
Capital. Amazónico in Madrid is known for its
menu is curated by husband and wife team,
a more informal dining experience at the
vibe and colour and is a favourite with celebrities
Sandro Silva and Marta Seco - two of Madrid’s
Peruvian sushi bar. As dusk turns to dark, the
and socialites.
best-known restauranteurs – and features
lounge and striking bar adorned with model
AMAZÓNICO
THE WORLD OF HOSPITALITY
73
square – there’ll be music, performance,
Cofounder and Chef Sandro Silva comments
of the most dynamic and cosmopolitan cities
on the newopening: “Amazonico is a journey,
in the world, with a really exciting and thriving
a trip down the Amazon river through Brazil,
restaurant scene, so when we talked about
Colombia, Peru. The rich culinary heritage of
taking Amazónico out of Madrid and putting
the region has influences from Japan, China
it on the international stage, it had to be
and India, which makes it unique. The Amazon
London. Like the Amazon, London is home to
is more than a river, it connects people, cultures
an abundance of cultures and lifestyles which
and terracotta features to capture the rainforest
and traditions. This, together with an homage
mirrors the origins of the concept.
feel.”
fantastic food and great company.” Designer Lázaro Rosa-Violan says: “All the lush plants and products that surround guests are natural, organic and warm, with lots of wood
to nature, is at the core of our concept.” Our mission is to make every visit unique and
Amazónico London will open its doors to the
Co-founder Marta Seco comments on
different, with Latin American emotion and
public on 9th November 2019. Reservations
Amazónico’s arrival in London: “London is one
passion at its core bringing our energy to the
will open on 28th October.
WEBSITE: www.amazonicorestaurant.com
Call now on
01733 ƾƢ0ƢƣƤ CK ReCirc™ Recirculation Units CK ReCirc™ units work as a normal Commercial Kitchen Extract System without the requirement of any external ducting.
Approvals Ï zƆ Ɛƌƈ ƐƆƏ ƈƐƕ Ƒ ƅƈƋ ƍƍƏ ƒƆƗ
Ï & ƒƈƏ ƌƆ Ɛ Ƌ ÷ RƅƅƑƍ Ɛƈ Ƌ 6ƕ ƈƆ Ɔ jƆ ƐƆƗ
Ï ƌƍƋƈƆ Ɛ #zơƣƾ ÷ &d
Ï ƆƏƐƈƇƈƆƗ Ƅƕ 9 ƗƆƍƆ ƗƆ Ɛ 9dR ơƣƠƾǀ nE d ƅƅƏƆƗƈƐƆƗ ƐƆ Ɛƈ Ƌ Ƅ Ə Ɛ Əƕê
Ï 9 Ƌƈ Ɔ ƓƈƐ 6d& ƈ ƅƋƑƗƈ 6d1ơƣƢ L ƈƐ Əƈ ƐƏ ƐƆ ƈƆ Ƈ Ə Ɛ Ɣƈƅ ƑƄ Ɛ ƅƆ
Suitable Locations Ï ƈƏƍ ƏƐ
Ï d ƍƍƈ Ɔ ƐƏƆ
Ï ƇƇƆƆ Ə
Ï jƆƌƍ Ə Əƕ ƐƆƏƈ ƐƆƆ
Ï `Ɔ Ɛ ƑƏ Ɛ
Ï Gƈ ƐƆƗ ƄƑƈƋƗƈ ƓƈƐ ^Ƌ ƈ `Ɔ ƐƏƈƅƐƈ
Ï ^ƑƄ ƃ Ə
Ï ƄƆ Ɔ ƈƋƕ Ɨƈ ƌ ƐƋƆƗ Ɨ ƏƆéƋ ƅ ƐƆƗê
Ï Ƈ§
Approved alternative to high level kitchen extract, Reduce fire risk, Flexible locations, Emissions control Ï #Ɔ ƈ ƆƗ Ɛ ƅƅ ƌƌ Ɨ ƐƆ ƌƑƋƐƈƍƋƆ ƍƈƆƅƆ Ƈ ƆƋƆƅƐƏƈƅ Ƌ ƆƎƑƈƍƌƆ Ɛê
Ï M ƗƑƅƐƈ Ɛ Ɛƌ ƍ ƆƏƆ ƈ ƏƆƎƑƈƏƆƗê
Ï 0 Ə Ƒ Ɔ ƓƈƐ ƆƋƆƅƐƏƈƅ Ƌ ƍƍƋƈ ƅƆ Ƌƕê
Ï _ƑƈƅƊ Ɨ ƈƌƍƋƆ Ɛ ƈ Ɛ ƋƋê
Ï 0ƏƆƆé Ɛ Ɨƈ ƆƋƇéƅ Ɛ ƈ ƆƗ ƏƆƅƈƏƅƑƋ Ɛƈ Ƒ ƈƐ Ɛ ƈ ƅƏƆ Ɔ ƅ ƍ ƅƈƐƕê
Ï ƈƏ ƌ ƒƆƌƆ Ɛ Ƒƍ Ɛ ƾêǀƌƢ ƍƆƏ Ɔƅ Ɨ
Ï 0 ƑƏ Ɛ Ɔ ƇƈƋƐƏ Ɛƈ ƍƏ ƅƆ Ɛ ƏƆƌ ƒƆ ƏƆ Ɔè Ƈƈ Ɔ ƍ ƏƐƈƅƑƋ ƐƆè ƌ ƊƆ Ɨ Ɨ ƑƏ ê
Ï y Əƈ ƄƋƆ Ƈ ƍƆƆƗê
“If you think it is expensive to hire a professional” Wait and see how much it costs to hire an amateur
ckdirect.co.uk
Enjoy your favourite wines without ever pulling the cork.
After a long day nothing’s better than a glass of wine. Now you can enjoy one without worrying about finishing the bottle. The Coravin System is a unique Wine System that pours wine without removing the cork. Using premium Coravin Capsules to safeguard your wine, Coravin lets you enjoy the same bottle day after day, glass after glass. Because your favourite wines should never be compromised. And neither should your choice of when and how to enjoy them. Available at www.coravin.com
78 THE WORLD OF HOSPITALITY
EXCEPTIONAL LUXURY DESIGNER FURNITURE LIGHTING & INTERIORS INSPIRED DESIGNS & VALUE FROM A CURATED COLLECTION, ENJOY DESIGNER LIVING FOR MUCH LESS! AVAILABLE BY AUCTION, PRIVATE TREATY AND DIRECT SALES A collection of amazing designer brands at exclusive prices, discover the furniture outlet that helps you create an elegant and luxurious interior for less. Leading stockists of some of the most select names in interior design, our Tower Bridge showroom boasts an eclectic range of beautifully handcrafted furniture for living rooms, dining rooms, bedrooms and home offices. From rustic oak tables to British vintage furnishings, soft Italian leather sofas and contemporary garden furniture, we have styles to suit every home and lifestyle. Visit us in Druid Street SE1 and uncover designer living for less.
PRODUCT SHOWCASE
PRS - EPOS Whether you are a pub, club, café, wine bar, cosy bistro or a fine dining restaurant; our PRS-EPOS systems are tailored to fit your exact requirements and pocket. Because we create them to suit your needs, you won’t end up paying for things you don’t need and that means you get the best system at the right price. More importantly, our software is incredibly reliable and easy to use and backed up by our team of dedicated epos experts that know the systems inside out! At the Core of our epos systems is our PRS-POS software to which we can simply add-on additional functionality for your business – such as real time sales reporting, stock control, loyalty, marketing, cashless, employee t & a, rotas, chip and pin, table ordering systems etc.
SIMPLE ANSWERS TO THE PROBLEMS OF LIMESCALE From single appliance protection, to a whole business, BWT offers cost effective solutions based on their wealth of experience. Benefits of a BWT Water Softener include: • Smear-free glass and worktops • Shiny taps and fitting • Longer lasting appliances • Reduced maintenance costs • Environmentally friendly Not sure if a Water Softener is right for you? Then please talk to us about our range of water conditioners that can help combat scale without salt or chemicals.
Call 0800 174 461 to find out how an epos system could work for you.
For free advice about our products and how BWT can help your business, please contact us on 01494 838 100 or alternatively send an email to enquiries@bwt-uk.co.uk.
WEBSITE: www.proauction.ltd.uk
WEBSITE: www.prs-epos.co.uk
WEBSITE: www.bwt-uk.co.uk
DINING WITH STYLE
HOSPITALITY FURNITURE
PHILIP WATTS DESIGN
Company Rivolta Carmignani is a leading Italian manufacturer with over 150 years’ experience in the production of tablelinens, second to none in meeting the needs of restaurants, hotels, catering companies, cruise-lines and airlines. Rivolta Carmignani tablelinens collections give a multitude of tablelinen options and offer an endless combination of fabric qualities, patterns, colours and manufacturing styles, so as to always find the right tablelinen solution matching any kind of décor and atmosphere of dining areas and restaurants.Fabric qualities include pure cotton, pure Flanders linen as well as union-linen and polycotton blends.
Lugo is an award winning British company whose high-quality and personable ethos has stemmed from vast experience and indepth knowledge of the hospitality industry over many years. Specialising in contract furniture for the hotel, bar, restaurant and cruise ship environments across the UK and overseas, Lugo offers an unrivalled level of service and design expertise, providing our clients with furniture that combines strength, design and practicality. Our passionate design and manufacturing teams thrive on creating bespoke pieces for clients that meet their personal expectations and industry requirements. Lugo has become synonymous with fine quality and competitively priced furniture, allowing us to provide a firstclass service to our clients ranging from independent boutique hotels to leading multi-sited operators - making Lugo the instinctive choice for so many hospitality professionals when choosing a reliable contract furniture supplier.
Philip Watts Design are a design/maker who supply an extensive range of door furniture and pieces for both commercial and residential customers. We like to think of our handles as jewellery for doors, some are deliberately decorative, some are packed with narrative, all are unique.
WEBSITE: www.lugo.co.uk
WEBSITE: www.philipwattsdesign.com
Rivolta Carmignani’s underlays, overlays, runners, placemats and napkins provide a unique dining experience in restaurants and hotels, for either fine dining, room service and banqueting. WEBSITE: www.rivoltacarmignani.com/en
We also offer a bespoke service working to client drawings/designs to create something totally individual to the clients brief. This could be a decorative handle, a light fitting, a piece of furniture or even a feature staircase. All our pieces are lovingly designed, and handmade in our studio and workshop here in Nottingham and also on display in our London showroom.
PRODUCT SHOWCASE
NETHERBY HALL Netherby Hall in Cumbria is an outstanding grade II* mansion house, steeped in history from the Roman times to the modern day. Set in the beautiful borderlands between England and Scotland Netherby Hall is an historic property that has stood for 2000 years. The house stands in 36 acres of parklands with extensive lawns, a Victorian pleasure garden and Victorian Walled Garden that produces much of the fruit, vegetables and herbs used at our fantastic award winning Pentonbridge Inn. Netherby Hall is home to several events including classic car shows, concerts and exhibitions, and hosts an exquisite afternoon tea once a month. There are also plans to open the Victorian Stables and Meeting Room in the summer of 2020.
PANASONIC REVAMPS AIR CONDITIONING TOUCH CONTROL FOR HOTEL ROOMS Panasonic has upgraded its wired-in Touch Hotel Controls with a sleek design to complement stylish, premium hotel rooms. The new look includes a touch screen digital display interface, new fascia design and NFC communication for easy commissioning even without connected power - and setup with Android, improving functionality for installers, the hotel and guests. As part of its design upgrade, The Touch Hotel Controller is now available in black or white or can be finished with a bespoke fascia to match the interior design scheme of any room. The Controller has a smooth, flush front finish, with a simple touch display button arrangement to make it easy for guests to use. Touch Hotel Room Controls by Panasonic simplify and streamline guest comfort within the hotel industry worldwide.
THE WORLD OF HOSPITALITY
79
ARTIFICIAL PLANTS, TREES & FLOWERS FOR THE HOSPITALITY SECTOR Established in 2004, we have 15 years’ experience as one of the UK’s leading suppliers of high-quality artificial plants, trees, silk flowers and related accessories.We have a complete range of fantastic options which will set your space apart from the rest, allowing you to create an indoor or outdoor Eden. Our products are highly realistic, durable, and designed with particular care and attention to detail. In addition, we have a large Fire Retardant and UV Protected range for commercial projects. We’re able to cater for everyone from hi-end commercial installations to budget friendly one offs for personal use in the home, offering bespoke designs to suit the needs of your space, your business, and your tastes. Email: sales@justartificial.co.uk Call: (01524) 858888
WEBSITE: www.netherbyhall.co.uk
WEBSITE: www.aircon.panasonic.eu
WEBSITE:www.justartificial.co.uk
PARK REGIS BIRMINGHAM INTRODUCES THE MOST EXCLUSIVE BOARDROOM IN THE CITY
BATHROOM PODS FOR THE UK’S FIRST VINEYARD HOTEL
LOOKING FOR AN EXCEPTIONAL PLACE FOR A DREAM HOLIDAY?
Offsite Solutions, the UK’s leading bathroom pod manufacturer, has provided high specification bathrooms for the first vineyard in the UK to open a dedicated hotel. The owners of Llanerch Vineyard Hotel specified two pod designs from Offsite Solutions’ extensive library of bathroom solutions. This reduced design time and facilitated production. The pods for the luxury suites feature granite finishes and halo lighting. Ryan Davies, Director of Llanerch Vineyard Hotel, “We think the new bathrooms are just fantastic and exceptional quality. They are low maintenance and installation was very straightforward with no trades on site and simple connections for plumbing and electrics. The Offsite Solutions team was flexible, open, helpful and organised throughout in their approach to working with us. This really was a great experience from start to finish.”
Take a look at our collection of luxury villas - all unique and able to fulfil your expectations.
Located on the 11th floor of Birmingham’s most distinctive hotel; the boardroom is a self-contained, spacious room of luxury and comfort offering stunning views of the city. Seating up to 14 delegates, the room houses luxury modern furnishings including a high spec integrated presentation wall. A 75-inch TV with click share and web cam technology is available, alongside wireless mobile charging stations and complimentary high speed WIFI. Centrally located, the hotel is just a few minutes drive from New Street Station and 5 minutes walk from Five Ways Train Station. For details of our competitive introductory rates, please call 0121 369 5555 or email events@parkregis-birmingham.com WEBSITE:www.parkregisbirmingham.co.uk
WEBSITE: www.offsitesolutions.com/hotels
Feel Luxury Holidays creates special stays and experiences for your holidays, company seminars and special events: engagement, wedding, birthdays and barmitzvahs. Our team has carefully selected the most beautiful properties in France, Spain, Morocco, Mauritius and soon Portugal to comprise our 2019-2020 collection! Provençal farmhouses, renovated sheepfolds, bastides, residences, duplex apartments and architects’ villas can accommodate 1 to 32 people comfortably. You will find originality and authenticity in these charming and luxurious villas that await you, your friends, family and co-workers. Email: contact@feelluxuryholidays.com Telephone: ++33 9 71 52 32 69 WEBSITE: www.feelluxuryholidays.com
80 THE WORLD OF HOSPITALITY
REDUCE CLEANING TIMES AND LOWER MAINTENANCE COSTS From the bedrooms to the kitchens, limescale can eat into your profits and the time of your staff. A BWT Water Softener uses ion exchange to remove the minerals that cause limescale. The benefits of this include smear-free glass and worktops, shiny taps and fittings and efficient appliances. Using the latest technology, BWT high performance water softeners are able to meet the needs of diverse businesses, efficiently delivering flow rates from 1 to over 500 cubic metres an hour. Modern materials, advanced electronics, and proven processes are incorporated as standard across the BWT water softener range, for an unrivalled combination of industry leading performance, reliability and price. For free advice about how BWT can help your business, please contact us on enquiries@ bwt-uk.co.uk.
PRODUCT SHOWCASE
TOP QUALITY ITALIAN LINENS Rivolta Carmignani began its journey back in 1867 and gradually built an unrivalled reputation in manufacturing top quality Italian linens for the hospitality industry. Company’s production plant include departments of Design, Warping, Weaving, Bleaching, Finishing, Cutting, Hemming, Embroidery and Quality Control – ensuring completely vertical production cycles, starting from the thread up to the finished product. By offering a bespoke service to the customers, the company is steadily renewing styles, textures and patterns, implementing within its collections of Bed Linens, Bath and SPA Linens, Table and Banqueting Linens the most significant trends in terms of materials, textures, colors, and finishing. The above, always keeping an eye on green sustainable textile production, according to OEKO-TEX STeP and OEKO-TEX Standard 100 certifications.
HYBRID SIGN SYSTEM – A FUSION OF SUSTAINABLE BAMBOO AND CONTEMPORARY DESIGN The Hybrid Sign System (HSS) is a robust, sustainable sign solution that delivers powerful visual impact to enhance residential, hotel and venue spaces perfectly. This premium modular sign system combines the durable qualities of exterior-grade bamboo with traditional materials, such as glass, painted MDF and slate. The result is elegant and sustainable signage that brings any environment to life. HSS comprises quality components that are engineered from the ground up to support single or twin post signs and wayfinding structural monoliths. Composite bamboo delivers incredible benefits, is structurally sound and untreated will weather to an attractive silvergrey patina. For more information, call Signbox on 01784 438688
WEBSITE: www.bwt-uk.co.uk
WEBSITE: www.rivoltacarmignani.com/en
WEBSITE: www.signbox.co.uk
PRS - EPOS
TOTO LAUNCH WASHLET RW
PHILIP WATTS DESIGN
Whether you are a pub, club, café, wine bar, cosy bistro or a fine dining restaurant; our PRS-EPOS systems are tailored to fit your exact requirements and pocket. Because we create them to suit your needs, you won’t end up paying for things you don’t need and that means you get the best system at the right price.
The new WASHLET RW shower toilet from TOTO is now available. Visit the London showroom to see it in action. Equipped with all the latest technology, the RW is compact and accessibly priced.
Philip Watts Design is an interior design company based in Nottingham and London that specialises in the hospitality sector. Our aim is to always work closely with our clients to understand and develop their vision and create inspired, creative and award-winning interiors.
More importantly, our software is incredibly reliable and easy to use and backed up by our team of dedicated epos experts that know the systems inside out! At the Core of our epos systems is our PRS-POS software to which we can simply add-on additional functionality for your business – such as real time sales reporting, stock control, loyalty, marketing, cashless, employee t & a, rotas, chip and pin, table ordering systems etc.
With its great hygiene features and outstanding comfort the RW is the culmination of TOTO’s wealth of expertise in this sector over the last 40 years. Clean Synergy is how Toto describe the multiple hygiene and unique technologies that are only available in Toto shower-toilets: E water+, Premist, Tornado Flush and Cefiontect glaze. The Washlets have been attracting the attention of hotel specifiers and the hospitality industry globally and have sold over 50 million units.
Call 0800 174 461 to find out how an epos system could work for you. WEBSITE: www.prs-epos.co.uk
WEBSITE: www.gb.toto.com
We are a dynamic, innovative and attentive company who strive for design excellence by bringing together form, function and a touch of eccentricity in restaurant, bar and hotel design. We work with clients to create a holistic identity that begins with the interior and can extend to graphics, branding, dressing and bespoke fabricated items. Our philosophy is that every project is bespoke. We are therefore sensitive to the fabric and location of each building, which allows us to create unique concepts that suit the locality and space. WEBSITE: www.philipwattsinteriors.com
PRODUCT SHOWCASE
GROUPE GM PARTNERS WITH PARISIAN CHIC ICON INES DE LA FRESSANGE
GROUPE GM PARTNERS WITH LA COMPAGNIE DE PROVENCE TO BRING EXCLUSIVE AMENITIES TO HOTELS WORLDWIDE
Leading international amenities provider Groupe GM has revealed its new partnership with Ines de la Fressange Paris with the creation of an amenity line to be made available to hotels worldwide.
Groupe GM has launched a high-quality and fragranced amenity line in collaboration with La Compagnie de Provence.
Fashion icon, model and muse of Karl Lagerfeld, Ines has evolved to become the quintessential Parisian woman. Ines personifies the “Parisian style” and this is embodied in her brand.
In 1990, two friends from Marseille decided to revive the traditional Marseille soap cube. In 1999, they reinterpreted Provence’s most ancient tradition: the art of soap making. The liquid Marseille soap was born, a modern twist on the traditional iconic soap bar.
Viewing this line as a tribute to Parisians, Ines has strived to make it as elegant as possible.
La Compagnie de Provence hotel line is perfumed with the “Extra Pur” collection’s best-seller: Olivewood. One of the most emblematic scents of Provence.
THE WORLD OF HOSPITALITY
81
HOP IS YOUR ONE-STOP-SHOP FOR OPTIMISING YOUR HOSPITALITY BUSINESS Their leading all-in-one platform is for hotels, chains, guesthouses, apartments and boutiques, of all sizes. Use the PMS platform to check guests in and out, manage all your Direct and OTA bookings, communicate with customers & staff, run your events, generate all the reports you need and much more. Built by hoteliers, the company have really thought about usability, ease of staff training, meaningful reporting and pricing (it starts from £150 per month).
The line features shampoo, conditioner, shower gel, body milk and soaps. It also includes two Ecopump containing liquid soap and hair & body.
Hop also offers Digital Marketing Services to help you reach your Direct Bookings target. If you need a website refresh, paid advertising strategy and ongoing monthly assistance, arrange your 30-minute free review with them to check your online presence, today.
WEBSITE: www.groupegm.com
WEBSITE: www.groupegm.com
WEBSITE:www.hopsoftware.com
MORGAN IS LAUNCHING ITS NEW KAYA LOUNGE COLLECTION AT SLEEP + EAT 2019
GROUPE GM ANNOUNCES FIRST COLLABORATION WITH SKINCARE EXPERTS PERRICONE MD
BESPOKE HOTEL BEDROOM FURNITURE AN EYE FOR DETAIL
Taking its name from sacred forests spread along the Kenyan coast, Kaya finds its roots in the openness, honesty and purity of trees. The crafted timber frames, gentle curve and soft upholstery are designed to provide relaxed luxury. Simplicity is further embodied in the upholstery, which features only the most essential elements, sculpted and fitted to provide enveloping comfort.
Groupe GM, a leading player in the hotel amenity industry, has announced a new partnership with prestigious anti-aging skincare experts Perricone MD. This new line of amenities features unique ingredients and technologies based on over 30 years of scientific research.
The collection offers a wide range of amenities, including shampoo, conditioner, shower gel, body lotion and soap, scented with delicate notes of almond, white flowers and musk.
Morgan will be at Sleep & Eat 2019 between 19th-20th November, at Olympia London on stand C60.
In collaboration with Groupe GM, Perricone MD’s new amenity line will be available in 4 and 5-star hotels around the world. The new collection features shampoo, conditioner, shower gel, body lotion and perfumed soaps.
Furnotel prides itself on being a wellestablished British manufacturer of contract quality bedroom furniture (casegoods) and public area bespoke joinery for the hospitality industry. Our wealth of design expertise and manufacturing knowledge has helped us to produce some stunning fitted furniture for our hotel and leisure clients throughout the UK and overseas. Furnotel’s in-house team of creative Technical Designers have worked with many of the world’s leading hotel operators and interior designers to design some exquisite bespoke furniture. In addition to hotel bedroom casegoods, Furnotel also manufactures bespoke joinery items such as reception desks, wine wall displays, fixed banquette seating and eye-catching bar counters. Our combined use of traditional craftsmanship coupled with cutting-edge technology allows us to turn your design ideas into beautiful pieces of bespoke furniture.
WEBSITE: www.morganfurniture.co.uk
WEBSITE: www.groupegm.com
WEBSITE: www.furnotel.co.uk
The Kaya collection is versatile. While the smaller lounge chair caters to projects requiring a smaller footprint, the larger lounge and high back chairs maintain a greater presence and impact within spacious environments such as lobbies, breakout areas and gallery spaces.
Perricone MD was created by Dr. Nicholas Perricone, a board-certified dermatologist and nutrition specialist, who leveraged 15 years of research to develop solutions that keep skin and bodies healthy and youthful looking.
82 THE WORLD OF HOSPITALITY
THE PETERSHAM RESTAURANT
Oh, Christmas (Chocolate) Tree! Winter Wonderland at The Petersham Restaurant This Christmas, there's nowhere better in London to celebrate the festive season as one of the capital's most spectacular hotel restaurants, The Petersham Restaurant in Richmond, is serving a magical line-up of indulgent festive feasting alongside guaranteed snowfall AND a giant Christmas tree - made entirely of chocolate!
Taking seasonal dining to the next level, The Petersham's talented Head Chef Jean-Didier Gouges has carefully created a 1.2-metretall Christmas tree using 15kg of chocolate to display hand-crafted edible chocolate baubles to be served as part of the festive menu. Guests can tuck into the stunning (and delicious) chocolate creations surrounded by The Petersham's unique and spectacular snow display guaranteed to fall during lunch, afternoon tea and dinner, creating the perfect winter wonderland. For that extra
dose of festive cheer, guests dining for lunch will also be treated to a surprise visit from Father Christmas! With its stunning and snowy backdrop of floor-to-ceiling views of the River Thames and surrounding Meadows, the Restaurant provides a magical setting to celebrate with family and friends and enjoy Head Chef Didier's' carefully curated three-course setmenu. Highlights include festive seasonal favourites such as rolled and stuffed Norfolk turkey breast with all the trimmings, duck a la orange, dover sole and the vegetarian pumpkin and sage tortellini, as well as an array of delightful desserts such as an indulgent Christmas pudding with brandy and crème anglaise, and the spectacular and playful chocolate "bauble" - picked straight off the chocolate tree!
The Petersham Restaurant's three-course set menu is priced at £55pp and the snowfall takes place during lunch, dinner and during the Afternoon Tea service, with a surprise visit from Father Christmas at lunchtime. For that perfect festive treat, The Petersham's Festive Afternoon Tea is available from 2nd to 31st December, where guests can tuck into seasonal themed homemade cakes and pastries for £34.50pp. For larger bookings and Christmas parties, The Petersham offers guests a unique and sophisticated space for private dining hidden below the Restaurant. Alongside a bespoke three-course festive menu, guests will be treated to a glass of bubbly on arrival, tea and coffee, mince pies and an obligatory Christmas cracker. The Private Dining Christmas package is priced at £89 pp.
WEBSITE: www.petershamhotel.co.uk/christmas-2019
HURLINGHAM The Bath Company
www.hurlinghambaths.co.uk T: 01400 263310 E: sales@hurlinghambaths.co.uk