The World of Hospitality - Issue 45 2022 by The World of Hospitality

THE WORLD OF

HOSPITALITY Hotels, Bars & Restaurants

Issue 45 2022 | £4.99

SAN CARLO TO OPEN CICCHETTI KNIGHTSBRIDGE San Carlo will bring its critically-acclaimed Cicchetti to Knightsbridge in April 2022

HILTON UNVEILS NEW HOTELS FOR 2022 Hilton has revealed some of its most highly anticipated new destinations for 2022

KNIGHT FRANK SELLS LUTON HOO HOTEL Historic 5-star hotel sold on behalf of Elite Hotels to The Arora Group

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CONTENTS

Issue 45 Contents The Team Managing Editor

Antony Holter antony@theworldofhospitality.com

Editor

Simone Couture editor@theworldofhospitality.com

Sales Director

Jamie Bullock jamie@theworldofhospitality.com

Sales Manager

Gina Stefano gina@theworldofhospitality.com

Editorial Manager

Karen Jackson editor@theworldofhospitality.com

Publishing Director

Martin Holmes martin@theworldofhospitality.com

Creative Director

Josh Holmes BSc josh@theworldofhospitality.com

Studio Designer

Richard Bland richard@theworldofhospitality.com

Accounts Department

Rachel Jackson accounts@theworldofhospitality.com

Publishers B2B Digital Media Ltd. Office 15, Second Floor, Innovation House, Discovery Park Ramsgate Rd, Sandwich, CT13 9FD Tel: 01227 937174

Cover Image Courtesy of: Hilton Hotels

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H I LT O N

Hilton Unveils New Hotels across Europe, Middle East & Africa for 2022 H OT E L OP EN I NGS As new hotels prepare to open in some of the region’s most coveted destinations, Hilton provides bucket-list inspiration for travellers With the world’s globetrotters eagerly looking to make up for lost travel time, Hilton has revealed some of its most highly anticipated new destinations for 2022. And with more than 75 new hotels planned across Europe, the Middle East & Africa in the coming year, there is no better time to plan next year’s jet-setting adventures.

Iceland Parliament Hotel, Curio Collection by Hilton The Iceland Parliament Hotel will be a complex of seven rebuilt and new buildings at the doorstep of the Icelandic parliament – Alþingi. Surrounded by three different squares, close to the cathedral, city hall, and the upcoming harbour area, the hotel has been granted a key location within the city’s most high-profile zone. The hotel will offer state-of-theart meeting and conference facilities, an executive lounge, a fitness room, a spa area, café, bar and restaurant. The hotel is set to open spring 2022.

Conrad Rabat Arzana Featuring 120 spacious guest rooms, Hilton’s first luxury hotel in Morocco will offer spectacular ocean views from its elevated waterfront location, overlooking a tranquil lagoon and beach. Guests will be able to experience breath-taking surroundings while enjoying locally inspired food and beverage at two unique restaurants. The hotel will also offer a fully appointed spa and salon as well as 600+ square meters of event space that includes a grand ballroom and four meeting rooms.

Conrad Chia Laguna Sardinia Conrad Chia Laguna Sardinia will have 107 guest rooms, each featuring a private garden or terrace, with the majority offering panoramic views of the entire Chia lagoon. La Terrazza restaurant will feature outdoor seating and iconic views of Chia Laguna. Sa Mesa, meaning “the table” in local Sardinian dialect, will be the hotel’s signature restaurant offering authentic Sardinian cuisine and an extensive selection of local wines from small local producers in an informal trattoria style setting. Bar Bollicine will serve as the hotel’s all-day bar and lounge, where guests can enjoy an extensive collection of champagnes and proseccos, as well as cocktails with a modern twist. The hotel’s Conrad Spa will also offer six treatment rooms, a spa bar, a yoga studio, and a state-of-the-art gym. The hotel is set to open in spring 2022.

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H I LT O N

Lost Property St. Paul's Collection by Hilton

London,

Curio

by Hilton will be Hilton’s first location on the glamorous Greek island of Santorini. The 37-room hotel draws inspiration from Santorini’s iconic blue and whitewashed architecture and incorporates the island’s rugged natural beauty with stone walls and organic wooden textures. Each room will boast private terraces and a hot tub or pool. Guests can choose from two restaurants and two bars for a relaxed bite to eat or cocktail, with two of the outlets being located on the resort’s private beach. With two pools, a spa, fitness facilities and loungers by the beach, guests can alternate between working up a sweat, getting pampered, soaking up the sun, and cooling off in the water.

Lost Property St Paul’s London, Curio Collection by Hilton, will open this spring to offer stunning views of St. Paul’s Cathedral and the City of London. The six-story hotel will offer a charming restaurant for guests and close access to some of London’s most visited tourist attractions. The hotel is set to open in spring 2022.

Hilton Dubai Palm Jumeirah Located on the iconic Palm Jumeirah, this upscale hotel’s beachfront location makes it a destination of choice for those looking for a relaxing getaway. After waking up to the sunrise reflecting over the serene waters of the Palm, guests can exercise on the mile-long promenade, take a dip on the property’s private beach, enjoy a treatment at the spacious eforea spa or have a bite at the hotel’s wide range of restaurants, bars and lounges – including Trader Vic’s, Barfly by Buddha Bar, and Claw BBQ.

The hotel is set to open in spring 2022.

Motto by Hilton Rotterdam Blaak

Sea Breeze Santorini Beach Resort, Curio Collection by Hilton

Motto by Hilton Rotterdam Blaak will become the first Motto property in the Netherlands and the first in Europe when it opens in 2022. The hotel provides convenient access to some of the city’s top attractions, such as the Museum Boijmans Van Beuningen, Old Harbour, Maritime Museum Rotterdam, and Cube Houses. It’s also just a few minutes’ walk from Rotterdam’s famous Markthal, where visitors can shop and explore nearly 100 indoor food stalls and restaurants.

Sea Breeze Santorini Beach Resort, Curio Collection

The hotel is set to open in spring 2022.

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H I LT O N

The Samuel Ryder Hotel St. Albans, Tapestry Collection by Hilton Located inside a city with 2,000 years of history at every turn, The Samuel Ryder Hotel St. Albans, Tapestry Collection by Hilton will become the first Tapestry-branded hotel to open in the UK, offering 60 guestrooms designed with a simple aesthetic to capture the original administrative and utilitarian function of the building. Created and built by the Ryder family in 1911, the building acted as the headquarters of the Ryder & Son Seed business. From this building, a world-wide company was forged by the importing and exporting of seeds sourced from across the globe. The overall design of the hotel will take a playful approach to the early 20th century with dynamic artwork and contrasting colourways, all inspired by the natural botanics of Ryders’ Seeds. The hotel is set to open in December 2021.

Hampton by Hilton Doha Old Town Situated in the Old Salata district, Hampton by Hilton Doha Old Town will feature 221 modern

guest rooms, an all-day dining restaurant, juice bar, 24/7 snack bar, work zone and fitness centre. It will be conveniently located close to Doha attractions such as the corniche, the Museum of Islamic Art, the National Museum of Qatar, and the famous Souk Waqif. It will also be in close proximity to the banking district and the Emiri Diwan Palace, and just 12 kilometres from Hamad International Airport The hotel is set to open in early 2022.

Waldorf Astoria Kuwait The 200 luxury guest rooms at the new Waldorf Astoria Kuwait will be just feet away from worldclass shopping and dining, thanks to its location in Avenues Mall — a destination with more than 1,100 shops and a movie theatre. The hotel will also be home to the award-winning Japanese restaurant concept ROKA and will feature an exclusive Club Lounge as well as an awe-inspiring 13,560 sq ft Waldorf Spa. Kuwait City Centre, historical and cultural sites, and the Grand Mosque of Kuwait are just a short 15-minute drive away. The hotel is set to open End Q1 2022.

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H I LT O N

Hilton Mallorca Galatzo Set over 54,000 square metres of perfectly presented gardens, Hilton Mallorca Galatzo will boast three swimming pools and two pool bars, ensuring guests are never far from a cool drink and a dip in the pool to complement the warm Balearic climate. With relaxation and rejuvenation in mind, the hotel will offer a sizeable wellness centre and two distinct dining experiences, and is located less than a five-minute drive from the popular beaches of Paguera.

Hilton Bahrain Located along Al Fateh Highway, the 348-room Hilton Bahrain will feature studios, one- and twobedroom apartments with all the comforts of home and a stunning view of the sea from each unit’s balcony. With six distinct restaurants and lounges, nine meeting rooms and a luxurious spa, the hotel promises an exceptional guest experience.

This hotel is set to open summer 2022.

The hotel is set to open in summer 2022.

Hotel Saski Krakow, Curio Collection by Hilton Set in the centre of Krakow’s old town, adjacent to the historic Main Square, Hotel Saski Krakow is poised to be one of the city’s most celebrated hotels. The property will be ideal for both travellers of leisure and business, offering a swimming pool, spa and fitness centre, a restaurant and bar, as well as a business centre. The hotel is set to open summer 2022.

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H I LT O N

Hilton Rome Eur La Lama

Hilton Cairo Nile Maadi

Hilton Rome Eur La Lama is located in EUR business district, with direct access to La Nuvola Roma Convention Center. Metro links are just a few streets away, and Euroma2 mall is within a 10-minute drive. Central Rome and Fiumicino and Ciampino airports are less than half an hour from the hotel. The hotel features a rooftop restaurant and terrace, kids’ activities, and a library bar.

This newly built 20+ storey hotel is located in the upscale residential and diplomatic district of Maadi with direct access to the Nile Corniche. Hotel guests will be able to enjoy the spectacular views of the Nile river while sunbathing by the outdoor pool. Perfect for both leisure and business, Hilton Cairo Nile Maadi will feature a large health club and spa, an outdoor swimming pool, two restaurants, an executive lounge, as well as fully equipped meeting and event spaces.

The hotel is set to open autumn 2022.

The hotel is set to open autumn 2022

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TEMPTATION CANCUN RESORT BY ORIGINAL GROUP Interior Design: Karim Rashid, Interior Design Management: Tropiqa Studio México

Get your custom quote ask.ligea.com

BAG & BONES

The Customised LED Neon Lighting Specialists D E S I G N & ARCH I TECTUR E Founded in London in 2016 by two sisters from the west coast of Ireland, BAG&BONES is today widely recognised as the market leader in LED neon lighting across the UK & Ireland.

UK have been reaping the benefits of installing BAG&BONES’ attention-seeking and cost-effective lighting solutions – as well as exposure to the brand’s social media following of c. 200k.

A TRACK RECORD THAT SPEAKS FOR ITSELF

ENVIRONMENTALLY FRIENDLY SOLUTIONS

By offering a new and innovative solution to the trade at launch, it wasn’t long before BAG&BONES began attracting the attention of some of the biggest names on the high street and in the media. Early commissions from the likes of River Island and John Lewis, as well as ITV’s Love Island and BBC’s The Voice and Strictly Come Dancing helped to cement BAG&BONES’ reputation on a national level. High profile projects with premium luxury brands, meanwhile, played a big part in underscoring the brand’s ongoing commitment to superior quality.

While the environmental credentials of LED technology are well known and publicised, BAG&BONES is constantly working towards discovering more environmentally friendly manufacturing solutions. A proud supporter of WEEE (Waste Electrical & Electronic Equipment Directive), the business launched the world’s first LED lights on 100% recycled acrylic in 2020.

BESPOKE DESIGN SOLUTIONS FOR THE HOSPITALITY SECTOR Based in West London, BAG&BONES’ Design Team offers clients a complimentary professional design service to ensure every bespoke commission exceeds client expectations. In addition to liaising with a dedicated Designer via email and phone, clients can also visit the Design Studio by appointment to view products in person. For more than five years, pubs, bars, restaurants and nightclubs across the

MORE THAN A BUSINESS From inception, BAG&BONES has always strived to make a positive impact on the local communities the business operates in, and further afield too. With a long-standing track record of supporting good causes, BAG&BONES is proud to have donated thousands of pounds, as well as time, to charities including Coppafeel!, Mind, Peter Jones Foundation and Ealing Soup Kitchen.

Contact the BAG&BONES Design Team today to bring you venue to glorious LED neon life: trade@bagandbones.co.uk

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TRADE@BAGANDBONES.CO.UK 020 8740 6950 BAGANDBONES.CO.UK - 11 -

*VALID ON TRADE ORDERS OVER £750 EX VAT

R E N E W C R E AT I V E I N T E R I O R S

Creators of beautiful hospitality spaces D E S I G N & ARCH I TECTUR E Renew Interiors specialise in commercial spaces within the hospitality sector. Their success can be attributed to having two directors who have spent over 20 years as operators in their own pubs, restaurants and hotels. Their understanding of operational requirements are combined with the experience and flair of the principal interior designer. The service, from concept to installation, starts with truly understanding the individual requirements of the client and what their investment needs to deliver. Having been ‘on the other side’ as an operator, Renew understands the potential frustrations and concerns for clients and goes out of their way to take all of the stress out of the process and make it a genuinely enjoyable and exciting process – as it should be! Renew also works hard to create interior schemes which set their clients apart and gives an identity that aligns with their brand styling. They believe hospitality is all about theatre and the experience, and of course the interior styling plays a bit part. Equally, the brand identity must run through the veins of every customer touchpoint, which Renew understand from their sister company who deliver global design and marketing services. The two divisions often work in tandem for a cohesive result.

Due to the excellent service levels and attention to detail offered by Renew, a limited number of projects are undertaken each year to ensure they are never stretched. Their ethos in delivering a luxury service is taken very seriously, dedicating as much time as each project needs. Much of the furniture is designed and handmade in the UK, particularly chairs and bar stools to enhance the individuality of the venue. Renew have experience in hotel build, pub, restaurant and hotel interior design. The service comprises full project management and they prefer to work with their own contractor partners who provide the highest levels of workmanship. To understand how Renew would be able to assist on your project, reach out to: Michelle Norris – Principal Interior Designer. Michelle@renewcreativeinteriors.com

Renew Creative Interiors hello@renewcreativeinteriors.com 01270 449 000 Renewcreativeinteriors.com

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Creators of beautiful hospitality spaces

RENEW CREATIVE INTERIORS hello@renewcreativeinteriors.com renewcreativeinteriors.com

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LUTON HOO HOTEL

Knight Frank sells Luton Hoo Hotel Historic 5-star hotel sold to The Arora Group H OSP I TALI TY NEWS Global property consultancy Knight Frank has sold Luton Hoo Hotel, Golf & Spa on behalf of Elite Hotels to The Arora Group. The 5-star 228-bedroom Luton Hoo Hotel Golf & Spa is set within 1,000 acres of gardens and parkland and includes a Grade I Mansion House, a bespoke built conference venue, an 18th century country club and golf course designed by Sir Robert Adam, three restaurants with two AA Rosettes, 23 function rooms, along with a spa, gym and indoor pool. It is located within 32 miles of central London, situated minutes away from the M1 motorway. Steeped in history, the estate was once visited by Sir Winston Churchill during the Second World War, with 110,000 people gathering to show their support. Additionally, in 1951, the property hosted the exhibit of Sir Julian’s art collection, including several items of the now famous Faberg collection.

Originally known as a specialist airport hotel owner operator, the Arora Group established their first city centre hotel in 2017 with the opening of the InterContinental London – The O2 and most recently has diversified further into the country house hotel market with the opening of Fairmont Windsor Park. The purchase of Luton Hoo Hotel, Golf and Spa continues the journey of portfolio diversification, and the hotel is well positioned to capture the significant pent-up demand from leisure and corporate travel from domestic and international markets.

Henry Jackson, Partner, Head of Hotel Agency at Knight Frank commented: “The Knight Frank Hotels sale of Hotels. special

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team is delighted to have concluded the Luton Hoo Hotel & Spa on behalf of Elite We received multiple offers for this very hotel from a variety of different types

LUTON HOO HOTEL

of purchasers. Surinder and his team will make excellent custodians of this truly exceptional asset and will build upon the success achieved by Elite Hotels. This sale demonstrates the confidence in the UK hotel market, and we expect this to continue in 2022.”

Graeme Bateman, Managing Director of Elite Hotels, comments: “Naturally, we are sad to be

parting company with Luton Hoo Hotel, but we do so in the knowledge that we have passed the custodianship of this wonderful property into safe hands. We wish Surinder Arora and his team every success as they move Luton Hoo Hotel into a new era. May I also take this opportunity to express my huge gratitude to Matthew Long, General Manager, and all his colleagues at Luton Hoo Hotel, for their considerable personal commitment over the past 14-plus years. We will miss them greatly within the Elite family but are sure that they will continue to thrive and prosper under the new ownership.

“As a company, Elite Hotels remains fully committed to ensuring an even brighter future for Ashdown Park Hotel, Tylney Hall Hotel and The Grand Hotel, Eastbourne. Details of our exciting plans will be announced in due course.” Surinder Arora, CEO and Chairman of the Arora Group commented: “Our acquisition of Luton Hoo Hotel, Golf and Spa continues to support our strategy to diversify our hotel portfolio and we are excited to build on the already significant investment and development by Elite Hotels since their purchase of the estate in 1999. We are excited to welcome the Luton Hoo Hotel, Golf & Spa team to the Arora Group and are looking forward to the opportunities ahead for our expanded family.” Payne Hicks Beach acted for Elite Hotels and CMS acted for The Arora Group.

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T R A N S LU C E N T C R E AT I O N S

Translucent Creations D E SI G N & ARCH I TECTUR E Translucent Creations have over 25 years of experience in transforming unusual and unique ideas into a reality using stone, fabric, wood, metallic interlayers and botanica for interior design applications. The concept originates from your imagination, the engineering and know-how from ours. Twin your design with backlighting to elevate your design to another level.

settings, including kitchen surfaces, vanity units and floors. They can also include back lighting which enhances the true beauty of these stones to enable us to appreciate them as never before.

We are proud to work with many of the world’s most eminent designers and supply our products around the globe. Our clients include Aston Martin Lagonda, The Ritz Hotel, The Dorchester Hotel and Harrods, the world’s leading luxury department store as well as a host of commercial liners and private clients throughout the world.

Quartz is a hard, silica-based mineral found around the world in metamorphic and igneous rocks. Typically occurring as white or colourless hexagonal prisms, quartz is often coloured delicately by impurities.

The Ammonite collection is our ‘Jewel in The Crown’ using some of the world’s most beautiful gem stones, Amethyst, Rose Quartz, Malachite, Smokey Quartz and Amber to name a few to create high end luxury interiors and stunning pieces of artwork when only the very best will do. Each translucent panel is made up of hundreds of individual pieces that are carefully arranged by hand then set in resin and polished to a lustrous glow by our expert craftsmen. No two panels are the same, giving a truly unique finish to any room. These exquisite semi-precious materials are hardwearing and resistant to scratches and staining, meaning that they can be used for a wide variety of applications, in both domestic and commercial

Sourced from high quality quarries around the world, semi-precious stones fall into different categories, including quartz and agates:

Agate is found in a variety of bright, translucent colours, including white, grey and black; blue, purple and green; red, orange and brown, as well as yellow. Agate is a form of microcrystalline, a finely grained form of quartz. Translucent Creations comprises of five very different product groups focused on interior design. Alongside our Ammonite range, we also offer Amberlite, Sheerstone Onyx collection, Lightweight stone and Decorative Panels. Our product range provides innovative solutions to modern day challenges, creating unique and bespoke interior designs. Translucent Creations, an innovative range of materials for today’s design challenges.

www.translucentcreations.com

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Backlit Onyx & Translucent Panels E: sales@translucentcreations.com Dalton House, 60 Windsor Avenue, Wimbledon, London, SW19 2RR London Office: +44 (0) 20 3292 0616

www.translucentcreations.com

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W H I T E B I R K S I N K CO M PA N Y

The Whitebirk Sink Company specialises in handcrafting unique Belfast sinks, utilising the technical expertise of sister company Darwen Terracotta, allows customers to choose from a vast library of sink designs, textures and shades. When one of the UK's oldest and most highly respected terracotta companies closed its architectural division to concentrate on their ﬁreclay sink business, the opportunity arose for former employees to set up a new business and re-employ the very skilled craftspeople. “It was really important that we could employ many of the team we have worked with for so many years. Apart from the friendships involved, the product is so specialised that we could not see the loss of these skills that Darwen has been famous for since the end of the 19th century. The industry, including Architects and Contractors, has been so very supportive, that it has been heartwarming and keeps alive the passion required to produce this high-quality product.”

the development of new sink glaze colours, textures and applications with results ranging from matt pinks and metallics to high gloss mottles.

practical as it is beautiful. They are available in a range of understated styles, all guaranteed to provide a lifetime of service and pleasure.

We are able to create gloss levels, glaze colours and textures which are not normally associated with sanitary ware products. This is due to the ready availability of ceramic matte to high gloss glazes, pigments and oxides used in the production of terracotta.

Our exclusive Colour Collection is available in various contemporary ﬁnishes, putting a modern twist on a classic traditional style.

Each handcrafted single sink in our traditional Heritage Collection is as

Complex glazes are used to create the stunning sinks in our Mottled Collection, producing distinctive patterns that give them a vibrant contemporary look.

Every authentic sink in our Collections takes time to create, and the result is a true masterpiece of traditional manufacturing.

— Jon Wilson, Darwen Terracotta The skills that are required to manufacture ﬁrst-class terracotta products sit side-by-side with crafting our luxury ﬁreclay sinks. Our skilled craftsmen have been mastering the handmade manufacturing process for over 50 years. Over time, our minds wandered to further possibilities of what could potentially come from these remarkable sinks. Technical raw materials and knowledge aid innovation and assist in

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Pendleton, £594

Mellor, £249

Calder Pink, £429

Calder Blue, £429

Barrow Mottle Blue, £690

Luxury Sinks Handmade in the Heart of Lancashire Ribble House, Challenge Way, Whitebirk, Blackburn, Lancashire, BB1 5RB

01254 460321 www.whitebirksink.co info@whitebirksink.co

Every handmade sink is a masterpiece of traditional manufacturing created by our very own skilled artisans, who draw upon years of specialist experience to create truly iconic heritage and contemporary designs.

THE BELFRY

The Belfry to host Betfred British Masters 2022 H OSP I TALI TY NEWS The Belfry Hotel & Resort, renowned for its worldclass golf courses, has once again been chosen as the host venue for the much-anticipated Betfred British Masters 2022, from 5th until 8th May 2022. The Betfred British Masters will be hosted by former Masters champion, Danny Willett, and will take place on The Belfry’s award-winning Brabazon course; recognised as world-class, with a rich golfing history having previously hosted many significant golf events including The Ryder Cup and the Betfred British Masters in 2021. Chris Eigelaar, Resort General Manager at The Belfry, said: “We are very proud that the Betfred British Masters will be returning to The Belfry in May 2022. It will be fantastic to welcome the players back to our iconic Brabazon course and we are very excited that this time we can also welcome spectators to watch the tournament.”

enhancements to bring it up to date with new technologies and to make it more challenging. The update introduced new additional fourth tees to greatly improve the golfing experience while remaining a par 72 course. The course was also recently awarded England’s Best Golf Course and Europe’s Best Golf Course for its unrivalled conditioning and layout at the World Golf Awards 2021.

Betfred British Masters 2022 tickets are now on sale from £25: https://experiences. dpworldtour.com/betfredbritishmasters/ For more information on golf at The Belfry, please visit: https://www.thebelfry.com/golf/ Telephone: +44 (0) 1675 238600 Email: enquiries@thebelfry.com Visit: www.thebelfry.com

Earlier this year, ahead of the Betfred British Masters 2021, the Brabazon underwent several

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CICCHETTI KNIGHTSBRIDGE

San Carlo Restaurant Group To Open Cicchetti Knightsbridge In April 2022 H OSP I TALI TY NEWS

Multi-award-winning restaurant group San Carlo will bring its critically-acclaimed concept Cicchetti to Knightsbridge in April 2022. The latest in a series of growth moves for the family-owned group, the new opening will be the 25th restaurant for the group, the third Cicchetti in London, and follows the critical success of the brand in Piccadilly and Covent Garden, and the recent opening of Isola in St Christopher’s Place last month. Open seven days a week and offering contemporary Italian dining, the menu – as the name suggests – will offer an elevated and refined take on cicchetti, the authentic Italian plates typically served in traditional b cari (informal bars) in Venice. Designed to be shared, dishes showcase the freshest seasonal ingredients, mostly sourced straight from Italy. Alongside a selection of new signature plates unique to Cicchetti in Knightsbridge, the menu will

a range of fresh pasta – such as the much-loved truffle ravioli served at Cicchetti Piccadilly and Covent Garden – and pizza, fish and meat-focused carne plates. A wide selection of Italian wines, prosecco, spirits and cocktails will also be available. Located on Hans Road, adjacent to Harrods, and spread across two storeys, the 286 metre- space will feature a 100-cover dining room, a private dining room seating 18, and a standalone bar. The interiors, by London and LA design studio Fettle, will be inspired by classical Venetian architecture and the work of some of the city’s most influential residents such as Carlo Scarpa. Expect considered finishes, traditional materials and quirky touches to evoke the water taxis and luxury yachts synonymous with the region. Managing Director Marcello Distefano comments, “We are utterly delighted to be opening a third

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CICCHETTI KNIGHTSBRIDGE

branch of Cicchetti in the capital, and to have secured such a landmark site for the restaurant to call home. Located just a stone’s throw from Harrod’s and our legendary Knightsbridge restaurant, Signor Sassi, the opening really is the product of the success that the brand has had in Piccadilly and Covent Garden, and we know that it will be greeted with the same warmth and love we’ve had there.” “It’s so exciting for us to see the Cicchetti brand loved by diners and to be evolving with such energy and, with recent and upcoming openings in London, Manchester and overseas, it’s a busy time for us. We can’t wait to welcome Cicchetti Knightsbridge to the world and to get started on such a special project.”

Cicchetti Knightsbridge 6 Hans Road, London SW3 1RX www.sancarlo.co.uk

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C E R E A L PA RT N E R S U K

Bespoke Book Collections To Educate, Entertain, Inspire FOOD & BEVER AGE At Cereal Partners UK we have been in regular contact with our Hospitality customers throughout lockdown, continually looking to support their needs during this difficult period, in particular around practicality. Many of our customers have reviewed their Food Strategy and prioritised guest safety in their plans. As a consequence, we have seen a significant increase in demand for our Box Bowls Single Portion Packs, which customers have turned into a convenient post COVID solution. Whether this is an in room offering, table service or a takeaway breakfast, our portable portion packs

of some of the UK’s most loved cereal brands have been a key topic of conversation. Key features guests look for in their breakfast when staying away from home are quality and variety, with many guests seeking familiarity with some home comforts. And that’s what our cereals are offering, with wholegrain as the number one ingredient. Guests want to feel safe when staying within a venue and reassured that all precautions are being taken to minimise risk whilst vaccinations continue to be rolled out.

www.nestle.com

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FOR MORE INFORMATION PLEASE CONTACT MIKEY.BILLINGHAM@CPUK.NESTLE.COM ® Reg. Trademark of Société des Produits Nestlé S.A. SHREDDED WHEAT is low in saturated fat. Reducing intakes of saturated fat helps maintain normal blood cholesterol levels. It’s important- to25 have - a varied, balanced diet and healthy lifestyle.

PA L I H I L L

Pali Hill, Fitzrovia warms up for winter... FOOD & BEVER AGE Celebrated Head Chef, Avinash Shashidhara has new additions to his menu at his fastbecoming firm Fitzrovia favourite, Pali Hill. His seasonal menu showcases the best British produce, and traditional specialties derived from home recipes and ancient techniques of India.

The new menu brings together the regional flavours of Mumbai’s vast culinary communities and ingredients sourced from local and high-quality suppliers, combining Avinash’s classical training and inspiration from his upbringing in Bangalore, for dishes that are warming and packed full of flavour with surprising details.

Pali Hill’s winter menu is a comforting feast of dishes inspired by India’s diverse culinary range, brought to Fitzrovia. Head Chef, Avinash Shashidhara (previously River Café and Hibiscus) has developed a seasonal menu to draw in guests from the cold, bustling streets of London for a taste of traditional home Indian dishes, elegantly elevated in smart surroundings, and alongside an innovative wine and cocktail list, perfectly judged for the celebratory months.

His most popular dishes on the menu such as his Chettinad style Veal shin, unctuous and punchily spiced, paired with layered flakey rotis; his lamb biriyani headily perfumed, and homestyle Chicken curry, are joined by the likes Kulcha topped with fontina, mixed wild mushrooms and black truffle, Grilled octopus with Jerusalem artichoke, cumin and black cardamon and Bottle gourd kofta immersed in cashew cream, kashmiri saffron & toasted pine nuts. His summer hit Alphonso mango cheesecake is replaced with a festive Chai Panacotta with warm

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PA L I H I L L

ginger custard. Or for something fruity and light, Pomegranate ice Gola is his garnet bright dessert of choice. Tucked away from the bustling Christmas shops on Oxford Street, Pali Hill is perfectly placed for diners to escape the excess of festive shopping and find themselves in a tranquil cocoon for predinner drinks at the secret bar Bandra Bhai downstairs, or for feasting with friends in the restaurant.

Address: 79-81, Mortimer Street, London, England, W1W 7SJ Opening Times: Monday-Saturday: 12pm– 4pm | 5pm–10.30pm Sunday: 10pm–5pm Pali Hill Website: www.palihill.co.uk Pali Hill social media: Instagram - @palihilluk | Facebook – Pali Hill UK

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P U R E H 2 O LT D

HydreauBar™ Smart Bottling Station Advanced, Innovative Technology for The Hospitality Sector FOOD & BEVER AGE Which hospitality business doesn’t want to maximise its sustainability, bring greater efficiency to its operations and offer its clients the very best in refreshment? But how many have considered doing away with the dishwasher and bottled water deliveries? Some may have decided to offer tap water to clients, but know all too well the high costs of limescale: compromised taste and appearance of drinks, not to mention the cost and inconvenience of appliance breakdown caused by hard water deposits. The smart solution is HydreauBar™, the all-inone bottle sterilisation and refilling system from PureH2O Ltd, leading experts in water purification and delivery systems, who are based in Woking, Surrey. HydreauBar™ offers an impressive 95% reduction in carbon footprint compared to bottled water, and saves time, cuts waste and replaces the dishwasher. HydreauBar™ uses patented technology to sterilise internal bottle surfaces, something which cannot be achieved by washing alone. Offered as an integrated or stand-alone system, HydreauBar complies with weights and measures legislation and is calibrated for bottles 750ml – 1 litre and fills up to 120 bottles per hour. A fixed monthly leasing fee that includes glass bottles, annual servicing and parts should appeal to businesses seeking a no-fuss solution to sustainable drinking water.

Water is best served pure We recommend installing HydreauBar™ with the PurityPRO™ water purification system from PureH2O Ltd. This delivers the purest water possible, purified of all contaminants and impurities found in tap water - it’s even purer than all bottled water brands. PurityPRO™ systems integrate seamlessly with HydreauBar™, steam ovens, coffee machines, ice makers and Quatreau SmartTap™ which many hotels, restaurants, bars and cafes will find an attractive option.

Quatreau SmartTap™ Architects and interior designers recommend Quatreau SmartTap™ to hospitality clients for the ultimate in convenience, style and function. It’s the stand alone drinks station that can be installed virtually anywhere thanks to its integrated countertop drainer. Quatreau SmartTap™ dispenses high volumes of a modular choice of waters: boiling, chilled, sparkling and ambient. It’s the hassle-free option for busy hotels, bars and cafes who want to offer unrivalled taste and refreshment in a stylish, sustainable, self-service drinks station.

Visit www.PureH2O.co.uk to find out more about HydreauBar™, Quatreau SmartTap™ and PurityPRO™, call 01483 617000 or email help@pureh2o.co.uk

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INNOVATIVE SOLUTIONS FOR THE HOSPITALIT Y SECTOR Designed & manufactured in the U.K. by

Introducing the world’s first and only integrated bottling station for offices, hospitality and hotels. Developed by PureH20 Ltd, manufacturers of the world’s most advanced drinking water purification systems.

PURE INNOVATION FROM PUREH2O LTD.

.......................................................................

“It sterilises the bottles and then fills them with purified water — outstanding”

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SPECIAL FEATURES • Chilled and sparkling pure water • Single or twin bottle configuration • Delivers up to 120 bottles per hour • Sterilises internal surfaces of glass bottles with patented technology • Single manual fill or twin auto fill, calibrated to fill bottles 750ml-1ltr. • Individual bottle recognition

Eliminate bottle waste now join the PureH2O revolution #NOEXCUSEFORSINGLEUSE

BENEFITS • 95% carbon footprint reduction • No need for a dishwasher • Saves time, reduces costs, cuts waste • Unrivalled purity and taste when installed with PurityPRO™ LEASING • Fixed monthly fee, includes bottles • Annual serving and parts included • Personalised branding options

CALL FOR A QUOTE ON 01483 617000 www.pureh2o.co.uk - 29 -

P U R E H E A LT H P U R E I N N O VAT I O N

MITCHELL & COOPER

A Jolly Old Time with Nemox The Frozen Dessert Game Changer FOOD & BEVER AGE

When Mitchell & Cooper were looking for the perfect chef to put the new Nemox i-green frozen dessert machine through its paces, they went a bit left field and chose chef Jolly of Chourangi restaurant in London’s Marylebone. It was an inspired choice. Chef Jolly was brilliant. What was wonderful about how he made use of the technology was how quickly he understood its potential and the way that it would fit into his kitchen. Kat Cooper, Project Director at Mitchell & Cooper was delighted to showcase the Nemox i-green and its suitability for making delicious kulfi, gelato and granita during a busy restaurant service, she said

“Nemox have really created the ultimate green ice cream machine. We have learnt that continuous churning of ice cream and gelato can be bad for the environment and with sustainability at the forefront of everything we do at Mitchell & Cooper Ltd, this new improved model, using the propane gas R290 means the removal of harmful hydrofluorocarbons from professional kitchens. R290 can also reach lower temperatures faster, resulting in smaller crystals in the gelato or kulfi (at Chourangi) at the same time, which results in the all-important smaller ice crystal and superior mouth-feel or eating experience.” Chef Jolly prides himself on introducing sustainable practice and equipment in his kitchens, at Chourangi

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MITCHELL & COOPER

and all other restaurants for which he consults on a global level, as Culinary Director and CEO of Jolly Good Hospitality Ltd. “We are faced with an overwhelming challenge,” he told us. “We have to be more sustainable and careful with the way we use, and cut down, energy. I’ve gone for a gas-fired tandoor rather than the traditional charcoal. It makes a difference. “The new Nemox-i-green fits the same parameters and has become part of our family. For instance, I’d love to put it in the middle of our dining room and let customers scoop out fresh spoonfuls of kulfi the minute it is ready. The machine fits perfectly with our ethos. “Kulfi is a traditional Punjabi dessert made from reduced milk. It has a high fat content and can be flavoured in many different ways. The Nemox is the perfect machine. All we do is pour in the reduction and the machine chills it to the correct temperature. We then hit a preset button and the machine churns it into the finished dish. It’s easy.

them Mitchell & Cooper are only a phone call away and they are great. Overall I couldn’t be happier and I recommend it to everyone.”

“All that is left to do is concentrate on what we are going to top it with - pistachios, saffron, mango even apple and pineapple all work well. The choice is yours. And if you don’t understand something

To find out more about Nemox –green ice cream machines and shop the range visit: www.mitchellcooper.co.uk/appliances/allproduct-category/nemox/

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P L AT E M AT E

Platemate M I SE & P LACE SOLUTI ONS Who are we For more than 30 years we have been trying to solve mise and place problems within kitchens and hospitality. Pre-prepared plates need to be stored somewhere that is easy, convenient, safe and effective, this is what our products can offer. Our founders experienced the difficulty and inconvenience concerning mise and place problems themselves and that is why they created our products. Our products are sold through dealers and wholesale as we are the place where it all starts, the manufacturer.

What we offer Efficiency and effectiveness are the main targets our products are going for. Creating the opportunity for you to store your pre-prepared plates anywhere you like, even in the fridge and refrigerator. This will help you to save space and time during your activities. Every model can be adjusted to different plate sizes, up to 42 cm in diameters. Our smaller models, such as our table models and wall model are easy to store and are perfect for smaller kitchens and buffets. The bigger models, the collapsible and the twin model offer solutions on a bigger scale.

products. Sustainable and conscious materials are one of them, using these materials creates a longer lifetime, and besides that, if certain parts need to be replaced there are also options to order spare parts so your product can live even longer. The materials used are of high quality, that will be able to survive the jungle in the kitchens since that is how it is sometimes. Special parts, such as our wheels and extra pins will keep your plates in place and allows you to move the models over uneven terrain.

How to get your Platemate As already mentioned, we offer our products through retailers and wholesale, these are the places to be if you want to get your hands on one of our products. On our website, we have our dealers list, where you can find the dealer that is closest to you. Imagine a situation in which you don’t have to think about storing your pre-prepared plates, and how to move them, our products offer the solution. Let’s start making your kitchen more effective and efficient.

You can always contact us about anything via www.platemate.com

Benefits and sustainability Besides making your kitchen more effective and efficient there are other benefits concerning our

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WITH PLATEMATE EVERYTHING RUNS SMOOTHLY

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Engelenburgstraat 23, 7391 AM Twello, Tel: 0031 (0) 571275558, Email: Mailbox@platemate.nl

Oliver Hemming

Songbird Oliver Hemming is a British designer making an award-winning collection of alarm clocks and Bluetooth speakers for luxury hospitality. Songbird is now the Bluetooth speaker alarm clock of choice for many of the world’s best hotels. Made in 2 formats, Uptown and Downtown and 3 colour ways. It delivers a beautifully rened tone with impeccable good looks, is very easy to use. It also has twin USB charging ports and a volume limiter if its needed.

Award-Winning Patented Design

The Robin is a Bluetooth speaker alarm clock for premium hotels. Specically designed for hospitality, it has a series of features that make it the outstanding product in its class. With good looks and world class engineering the Robin has simple intuitive controls, a rened audio tone and a very competitive price point.

100% designed for hospitality the Robin has a patented one-time alarm function, so that after the alarm rings, it will automatically put itself into the oﬀ mode, and will not ring again until it is reset. This feature as well as it’s Bluetooth connection and twin USB charging points will surely make it a winner with many hoteliers. The Obsession series of alarm clocks shows the designers knowledge of watch design in their beautiful construction. With their exquisite detailing and metal indexed dials, they are simply stunning and are now to be found in some of the most iconic luxury hotels in the world.

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Robin

Oliver Hemming

obsession the ultimate luxury alarm clock

- 35 www.oliverhemming.com

THE NAUTILUS

The Nautilus Beckons Lovers from Around the World to Create Their Own Ultra-Private Romantic Interlude for Two in the Maldives this Valentine’ s Day H OSP I TALI TY NEWS Nestled in the spellbinding UNESCO Biosphere Reserve of the Baa Atoll in the Indian Ocean, The Nautilus is an ultraluxury bohemian hideaway that shines as an idyllic backdrop for the dreamiest of romantic escapes. Cosy and intimate with just 26 private ocean and beach houses and residences, anytime, anywhere, and as you please are the guiding principles of The Nautilus, allowing couples to design exactly how they would like to spend their time during a romantic getaway. It is a safe haven of pure relaxation and liberating indulgence for those who wish to retreat from the world and bask in a sweet Maldivian rendezvous for two.

or schedules to go by. Instead, your personal House Master (a dedicated, meticulously trained professional private butler) co-creates with guests highly bespoke experiences catered to their every whim, and to their own natural rhythm.

At The Nautilus, time stands still. Gone are the rigid restrictions of daily living. There are no rules

While guests of The Nautilus are able to craft their own menu should they desire it, The Nautilus’

Amongst those bespoke experiences, couples may dine in truly magical places – on a secluded sandbank with millions of stars shining overhead, on one’s private patch of beach, on a luxury yacht with champagne and live music while sailing the Indian Ocean, or with a lovely floating breakfast in their house’s private infinity pool.

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THE NAUTILUS

veteran Executive Chef Michael Pataran has created some inspired specialty dishes to make the most romantic time of the year all the more unforgettable including: local spiny lobster-filled beet “culurgiones” dumpling with celeriac, saffron, oyster foam, shaved bottarga, fennel pollen and toasted egg yolk; for the beef lovers, Kagoshima beef A5 striploin tartare with imperial caviar, shaved black truffles and 62 quail egg; and for those craving something bold and hearty, a roasted lamb loin with foie gras, roasted beet and crimini in rosemary puff pastry with bittersweet chocolateamarena cherry reduction. To end the meal, a canvas of passions will be served: peanut caramel praline, mango passionfruit-vanilla compote, milk chocolate mousse, raspberry sorbet, white chocolate powder, raspberry air and orange tulip-liquor bon bons.

The active ingredient deposits formed during the session allow regenerative therapy, giving maximum deep care for the skin. Guests who are inclined to interactive spa experiences, can join Acroyoga (a physical practice that combines yoga and acrobatics) sessions, under the guidance of Solasta Spa’s resident yogis.

This Valentine’s season, create a world of your own making at The Nautilus.

Days can be as relaxed or action-packed as one chooses at The Nautilus. Such culinary joys as a chocolate truffle masterclass with the pastry chefs, a fresh pasta-making class, wine tastings, shared aphrodisiac cocktail concoctions, oyster and champagne indulgences, and ultra-romantic sunset cocktails at Naiboli are all in the offering. Live musical entertainment will regale every precious moment as couples bask in their romance around the island and beyond. If free-spirited adventures are more the lovers’ cup of tea, myriad options in diving and watersports, inter-island excursions, big game fishing and skydiving are sure to forge the bonds of love ever deeper.

The Nautilus’ Moments of Togetherness romantic package starts at USD3,016 per night before taxes and is inclusive of such experiences as spa retreats, cinema under the stars, guided house reef snorkeling, a private yoga session and a private cocktail experience in the comfort of home, amongst other benefits. It is bookable via https://www.thenautilusmaldives.com/offer/ moments-of-togetherness. Get to know The Nautilus at www. thenautilusmaldives.com, and on film. For reservations or enquiries, please contact hello@thenautilusmaldives.com or begin crafting a world of your own making by booking direct at www.thenautilusmaldives.com or call +960 660 00 00.

Indulgent and revitalising treatments featuring chocolate and cocoa may be enjoyed at Solasta Spa after a full day of activities. The Derma Drop TDA Facial is highly recommended for radiantly beautiful skin, from the inside out. TDA also offers a noninvasive holistic treatment ranging from facial and hair treatments, to a variety of body treatments.

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Lindeth Howe Hotel Welcomes HRH The Earl of Wessex For Dinner

HRH The Earl of Wessex and Forfar KG GCVO attended at Dinner at Lindeth Howe Hotel on the 27th September 2021, hosted by Sir Norman and Lady Stoller to celebrate the Champions’ Challenge 100 marking the Centenary of HRH The Duke of Edinburgh. A group of Challengers were led on a 10k Trek around Rydal, Grasmere, and Alcock Tarn returning along the side of Red Nab to Rydal Hall by Duke of Edinburgh Award Assessors, Caroline McCann and Natalie Wilson, and accompanied by Sir David Templeman Adams, renowned explorer who has summitted all 7 of the highest peaks on each continent, walked to both North and South Poles, and flown across the Atlantic in a hot air balloon.

Sir Norman Stoller, owner of Lindeth Howe is pictured introducing HRH The Earl of Wessex and Forfar KG GCVO to the management team at Lindeth Howe (L-R) Sunil Burke, Clare Bateman, Tony Holden, Sir Norman Stoller, HRH.

The challengers all raised funds so that a total of £100,000 was raised which all goes towards giving young people around the world a chance to take part in the Duke of Edinburgh Award Scheme which he founded in the 1950’s. Sir Norman welcomed everyone to the Lake District and introduced Sir David who described how he became involved as a young teenager in the Award Scheme and how it influenced his life and career. He then introduced a presentation from Anish Luitel, a High Altitude Climber from Nepal, Scout Leader and D of E Gold Award Holder, who explained how the Award Experience motivated him to the a High Climber and has, so far, summitted Mount Everest from both the South and North sides. HRH The Earl of Wessex, thanked everyone for their ongoing efforts in supporting the Awards Scheme and how he had seen and been reminded of the effect that participation in the scheme that has so positively affected the lives of many youngsters around the world.

Stephen Broughton, MD of Lindeth Howe and Mountain Goat Tours, said that it was a privilege to be part of the Awards Scheme and even the Lake District weather smiled on the group giving them spectacular views as well as a sense of achievement.

Mr Stephen Broughton, Managing Director of Lindeth Howe is pictured escorting HRH The Earl of Wessex through the hotel lounges on the way to the reception drinks and canapes

The menu at Lindeth Howe Hotel consisted of a Mackerel to start supplied by Neve Fleetwood fisheries followed by Duck Breast supplied by Lakes Speciality Foods in Kendal, dessert was a stunning Lemon Cheesecake created by the hotel’s pastry chef, who also created the tasty petit fours the group enjoyed which was served alongside Pennington’s coffee and the table was dressed with a large stunning floral arrangement provided by Kevin at Brackens of Bowness. - 38 -

Sir Norman Stoller giving a speech thanking all the participants for their ongoing endeavours in support of the Duke of Edinburgh awards. L-R HRH The Earl of Wessex, Sir Norman Stoller & Lord Lieutenant of Cumbria Clare Hensman

lindeth howe hotel

Lindeth Drive | Longtail Hill Bowness On Windermere | Cumbria | LA23 3JF - 39 - - hotel@lindeth-howe.co.uk Tel - +44 (0) 15394 45759 | Email

ASTREEA IGLOO

The stylish way to dine outdoors whatever the weather has now got even better with the NEW Igloo Pro! H OS P I TALI TY SERVI CES What makes the Igloo season proof? The Astreea Igloo is a weatherproof bubble, designed for outside use, to protect your guests from the winter elements. But it isn’t just any ordinary outdoor cover, made in a European aerospace factory the frame is made entirely from aerospace aluminium, meaning its built to last. All covers fit the same frame, so it’s as simple as just changing the covers when the weather starts to change.

As we approach Spring, outdoor seating becomes the go-to. But we can never rely on the British weather to work with us. As we know all too well, you can make your plans for your outdoor dinner dates, and within seconds, plans are ruined by an unexpected downpour.

At Astreea we understand that providing customers with outdoor seating is not as simple as a table and chairs, not with our unpredictable British weather. The Astreea igloo gives you somewhere warm and dry for customers to eat outside and will entice visitors to choose your venue over others.

In warmer months swap the weatherproof cover for stylish water-resistant textile covers, The St Tropez and Caribbean covers. These summer alternatives are the perfect combination for providing sunshade and allowing the summer breeze to flow through.

Charge a premium for the experience Turn your investment into profit by charging your customers a premium for the outdoor bubble experience. As well as extra seating for your guests, most would be happy to pay a premium just for the experience, of course you can market it this way to draw more people in!

NEW Igloo Pro Astreea are known for their stylish outdoor igloo domes which can be used all year round, just swap the cover. Now, to compliment the range, they have launched a polycarbonate cover and sliding door panel. The sliding door panel can also be purchased separately and is designed to retrofit onto the existing igloo frame and Oslo cover. The Igloo Pro is made of aerospace aluminium and weatherproof PVC, transforming your igloo instantly.

Astreea Igloos are already providing hundreds of venues with increased dining options and footfall, and they can help you to achieve the same. Find out more at astreeauk.co.uk/igloo, email info@astreeauk.co.uk or call 01884 254013 Get Social with the Astreea® Igloo on – Facebook – Instagram – twitter

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ONE FRAME | FIVE COVERS USE ALL YEAR ROUND

NEW

NEW IGLOO PRO WITH SLIDING DOOR

The stylish way to dine outdoors whatever the weather has now got even better with the new Igloo Pro. With a patented aluminium frame, the Igloo Pro also includes the new sliding door and polycarbonate

To find out more visit: astreeauk.co.uk - 41 Astreea UK | info@astreeauk.co.uk | 0330 2200671

PAC K I N G 9 0

GREEN NEWS!!!! PACK I N G90 For Packing90, the Italian manufacturer of sanitary bag dispensers and tissue dispensers, 2022 starts with a new eco-friendly product. Because we believe in helping the planet by being more attentive to ecological matters, we are determined to concentrate our energy on offering new eco-friendly products. The market for feminine hygiene products is increasingly demanding more environmentally sustainable options, and biodegradable sanitary pads are substituting the traditional ones. Obviously, a biodegradable sanitary pad cannot be placed in a plastic bag, so Packing90 has included a new refill with COMPOSTABLE BAGS in its range. The recycled brown packaging also matches the ecofriendly characteristics of the product.

Boxes contain 24 refills of 25 interleaved bags each. In addition, Packing90 continues to update its dispensers finishes in order to meet every need. Apart from the standard white, chrome, satin gray, and matte and glossy black, other colors can be

requested in small quantities. Customized products are also becoming increasingly popular, and Packing90 is able to satisfy unique requests.

Our dispensers are entirely made in Italy in cooperation with eco-friendly certified companies for chrome plating and painting. Take a look at our website www.packing90. com and contact us at info@packing90.com for any need!

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DISPENSERS FOR PRECIOUS ENVIRONMENTS. Hotel interior design

Finding the perfect balance between functionality and style becomes essential, and for this reason even a purely functional object such as a dispenser for sanitary bagsor tissues must be designed to meet both functional and aesthetic criteria.

Packing90 italian manufacturer.

THE OAK TREE

Half-Million Pound Investment in The Oak Tree, Norwich H OS P TI ALI TY NEWS The Oak Tree, Norwich has opened its doors to guests once more, following a £500,000 investment. The fresh, new look for The Oak Tree marks a new chapter in the pub’s history and sees ten jobs created in the local community.

Sports available across five large TV screens in their comfortable bar area. The pub has an extensive drinks menu which includes a selection of ales and a Gin of the Month special to enjoy in front of the wood burning stove in a cosy wingback armchair.

After a short closure, The Oak Tree reopens with a brand new, delicious menu. There is something to delight every day of the week with traditional afternoon tea available daily between 12:30 and 4:30pm. On Sundays, The Oak Tree is now serving Sunday roasts with all the trimmings and bottomless Yorkshire puddings. Food is served from 10am to 9pm daily, making The Oak Tree the perfect place to pop in for lunch or dinner any day of the week.

The new look Oak Tree has a modern-rustic feel with bags of character. From quiet, secluded nooks to the light and airy conservatory and buzzing bar area, there is the perfect spot for every visit. Personal touches can be found everywhere you look, whether it is a quirky feature wall or the eclectic collection of tableware and furniture; perfectly curated to ensure both form and function are top priority. As Christmas approaches, the cosy-factor has been dialled up to 100 with twinkling lights and festive touches at every turn.

The Oak Tree is also the perfect place to enjoy your favourite sporting event with both Sky and BT

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THE OAK TREE

The Oak Tree has a generous garden area and, despite the chilly weather, this has been given the same expert treatment. From traditional picnic benches to umbrella-shaded tables and heated, enclosed areas for the brave on those clear winter days. Festooned with lights, the garden looks quite magical at night. There really is no reason to wait until summer to enjoy. Miranda and Andrew, General Managers of The Oak Tree, said: “We are so excited about the future of The Oak Tree. The team love the pub’s new look and can’t wait to show people around every time a new visitor walks in the door. The new menu is delicious and truly has something for everybody. “It is a new chapter and we cannot wait to see The Oak Tree go from strength to strength. We are delighted to welcome guests, events and the local community again.”

The Oak Tree reopens at the perfect time for the run up to Christmas and the party season. Whatever the occasion, The Oak Tree team guarantee excellent service, delicious food and a wide range of fabulous drinks. Their delicious Christmas buffet and set menus have something tempting for every taste from traditional turkey to flavour-filled vegan options and crowd-pleasers for the children. Their afternoon tea even gets a festive twist. The Oak Tree is open for both Christmas Day and Boxing Day lunch, so is the perfect place to escape the cooking this year.

Keep an eye on The Oak Tree website and social media for upcoming news, to plan your visit or event. www.classicinns.co.uk/oak-tree-norwich

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S T. E VA L

Nestled on a farm in the heart of North Cornwall, St. Eval create artisan fragrances and specialise in luxury candles, diffusers and hand care products. Their unique fragrances, wax blends and pot styles are inspired by nature and the beautiful Cornish countryside. From the rolling Atlantic waves, to the bright gorse bushes along the coastal paths and meadows of wildflowers bursting with colour. Being surrounded by the beauty of nature in Cornwall, it’s not surprising this inspires their new collections and a desire to protect the natural world. New for 2021, St. Eval’s Lavender & Sage Botanical Hand Care range is perfect for nature lovers and eco-conscious businesses. Made with a unique blend of 100% naturally derived ingredients and pure essential oils for calming, balancing, and healing effects, this range is vegan friendly and paraben-free with recyclable packaging. Also available in a 5L version for easy refilling options and waste reduction. St. Eval proudly produce their own sustainable energy via wind, solar and biomass; helping to reduce the important carbon footprint and impact on the environment. In 2011, the UK’s quietest Wind Turbine was erected on their farm which, alongside solar panels and a biomass boiler, helps

to produce enough energy to power the entire factory. St. Eval’s innovative triple energy solution integrates wind, solar and biomass energy power to heat buildings and the water used on-site. This not only reduces their energy consumption, but also feeds surplus electricity back into the local grid to serve the local community. People and planet are at the heart of everything for St. Eval. Reduce, reuse, renew and recycle is the company-wide policy and culture. Blessed with loyal customers, St. Eval listen carefully to their wishes, adapting and evolving just like our changing countryside through the seasons. With sustainability at the forefront of their focus, they continue to invest in people and infrastructure to allow the company to follow through on its commitment to “tread lightly on the environment”. Smell is a strong sense, powerfully acting on the limbic part of our brain which controls emotions, memories and stimulation. When we surround ourselves with beautiful scents from nature, we can evoke wonderful feelings, helping to improve both wellbeing and happiness. St. Eval work hard to create collections and fragrances to help create special moments and spark happy memories – that is the essence of a St. Eval candle.

The art of beautiful candles. W: st-eval.co/world-of-hospitality | T: 01841 540 850 | E: info@st-eval.com St Eval Candle Company, Engollan, St Eval, Cornwall PL27 7UL - 46 -

Wellbeing in the palm of your hand Our Botanical Hand Care is made with a harmonious blend of 100% naturally derived ingredients and pure essential oils for calming, balancing, and healing effects. Perfect for daily indulgence to clean, restore and nourish your skin. ES S EN TIAL O I LS R ECYC L AB LE PAC K AG I N G PAR AB EN - FR EE VEGAN FR I EN D LY

Honoured with a Queens Award for Enterprise for Sustainable Development, 2021. At St. Eval, we create unique fragrances inspired by nature, with people and planet at our heart.

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01841 540850 info@st-eval.com st-eval.co/world-of-hospitality

CLARITY

Clarity Hotel Manager M OR E T H A N J UST AN OTH ER P M S When The Lowy Group spelled out their connectivity wishes for their 3 Brighton hotels, Clarity was able to respond in a timely and cost-effective manner. “Connection” is Clarity’s middle name and is a core skill Clarity has applied continually over the 25+ years of providing software to the Hospitality industry. Recovering from the dark days of COVID, the group decided that building closer Guest relationships is the key to rebuilding business. After looking at options, they were impressed with the whole range of contactless guest experience capabilities that the Criton Guest Engagement app offered. Extending that with the Inspire loyalty system to encourage repeat bookings was logical. Being the PMS provider for the group, it was natural that the Queens Hotel contacted Clarity to see how difficult and expensive it would be to integrate these systems. Clarity was already in discussion with Criton and integrating Inspire was relatively simple given the extensive in-built architecture of Clarity Hotel Manager.

Both integrations were achieved at ZERO cost to the group. The positive experience with Clarity encouraged the group to also upgrade their E-POS system to that provided by Clarity and to commission integration to their Sage Accounting system. Michelle of the Queens Hotel says “working with Clarity to implement these solutions has been easy, and surprisingly cost effective. Clarity have been responsive, prompt, thorough and the integrations work perfectly. We particularly like what Criton delivers to our Guests, and it has become a key tool in creating Guest satisfaction and increased bookings. We’d recommend Clarity to anyone wanting an excellent system and first-class service”.

sales@clarityhospitality.co.uk +44 (0) 330 043 0719 clarityhospitality.co.uk

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HANSAWORLD

All-in-one solution for your hospitality business H A N SAWOR LD Are you using the right software to manage your hotel, restaurant, or cafe?

Do the following challenges sound familiar? •

It takes two or more applications to manage day-to-day operations.

•

Your staff need to re-enter the same business information multiple times.

•

Your hotel, restaurant, and other departments are not integrated.

•

Your loyalty schemes, promotions, and discounts are painful to set up and/or maintain.

•

You need to log in to multiple booking services to update pricing and information.

Majority of small and medium hospitality business are struggling with their business management software, but they don’t have to. Save your time and money by improving day-to-day operations, take pressure off your staff, increase the quality of service and customer satisfaction with Standard ERP by HansaWorld. This reliable, effective and time-tested hospitality solution provides you with unique flexibility and unrivalled level of integration.

Standard ERP provides you with more than 46 fully integrated modules to choose from. You can finally say goodbye to all of those single-function pieces of software that are so painful to make work together. Are you running your business in more than one country? It has never been simpler. Our software is translated into over 40 languages and localised for over 70 countries. Users can easily switch between companies and languages. No doubt, replacing your old systems and switching to the new software may sound complicated but it is worth it in the long run. To begin with, Standard ERP has the fastest and the easiest implementation process in the industry. Once implemented, it will let you take full control over your business processes and enjoy increased effectiveness for decades ahead. Do you want to know more? Visit our website for detailed product description, videos, brochures, case studies and more. If you want to talk, our local partners will be happy to give you a free presentation.

www.hansaworld.com

It allows you to integrate your front desk, bookings, bar, restaurant, accounting, resource management, and more in one powerful system.

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MEMORABLE EXPERIENCES AT YO U R H O M E We bring you mixologists, musicians, private chefs and even Tarot readers. HOMEtainment offers curated experiences and masterclasses from handpicked experts, available in your own HOME.

hometainment.com C u r a t e d b y A n t o i n e M e l o n - E x S o h o Ho u s e , 2 5 y e a r s i n h o s p i t a l i t y

EDITORS CHOICE

NO BARISTA? NO PROBLEM Our coffee machines produce first-class espresso, flat whites and more, from freshly roasted coffee beans, at the touch of a button. Relax, knowing you’re serving delicious, award-winning, ethically-sourced coffee day in, day out with installation and maintenance handled by our own fully qualified engineers. Taste the results for yourself – arrange a demonstration today. 020 8397 8676 | roastandground.co.uk

Try out Terrazzo with Staron Introducing Two New Solid Surfaces Renowned solid surface brand, Staron is delighted to introduce two new Terrazzo colourways to its impressive solid surface portfolio. The new Terrazzo Torino surface features chunky white and grey flecks, which pop against a soft grey base tone. Providing a contemporary feel to spaces, this neutral yet characterful surface is the perfect pairing for exposed, raw decorative design features. With a concrete-effect look, Terrazzo Torino works beautifully with open brickwork and metal accents to create a stylish urban-style interior. Terrazzo Bologna’s soft ivory base hue with dark bronze detailing is the ideal accompanying surface for interiors with light wooden touches. Perfect for use in beauty salons and shops, this stunning colourway brings warmth to interiors, creating an inviting space for visitors to spend time in. Suitable for a variety of applications, from kitchen and bathroom surfaces to hospitality and commercial settings, Staron’s unique thermoforming structure means any shape can be achieved. From thick profiles, to solid block structures, Staron can be used to create counters that are functional, yet provide a distinctive focal point wherever they are positioned.

www.staron-surfaces.co.uk

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