THIIS June 2016

THIIS Trade Magazine • Issue 213 • June 2016

Issue 213 • June 2016

Providing news and views in the trade since 1999

TRADE MAGAZINE

For everything new

Providing news and views in the trade since 1999

Blinging up the showroom RETAIL NEWS

NEW ROLE FOR CHRIS

RETAILER’S UNIQUE CAMPAIGN

NEW PRODUCTS JOBS ON OFFER TRADE DEALS

making life better by design “We decided it was time to introduce contemporary design and new levels of comfort to furniture for the independent living sector. We also wanted to make it choosing style, functionality and fabric selection simple.

We created accentu8 - British designed and made rise and recline chairs, engineered and crafted with care and so easy to select for every need. We look forward to the introducing you to accentu8, a world where we redefine motion furniture.�

Angela Gidden MBE, Consultant Creative Director & Designer, accentu8

explore accentu8 today and receive our brochure www.accentu8.net t 01446 776111

…from the editor

Don’t be shy, why not get in touch...

So, the EU Referendum is just a few weeks away now and we all have a choice to make (unless you can’t be bothered to vote of course!).

Although I am very tempted to use this space to push my preferred course of action, I will resist the temptation.

What has become clear though, over the past few weeks, is that many people are struggling to make a decision because they really can’t get any concrete facts – the only real fact is that no-one really can claim to know what will happen either way – no-one has a crystal ball.

Editor David N Russell Tel: 01536 710050 E-mail: info@thiis.co.uk

Bring the discussion back to a business point of view; it can sometimes be the case that customers struggle to make a decision to buy from you too – because they don’t have enough information.

One of the clearest examples of this is the lack of confidence building information on company websites. There is so much useful information that you could have on a website, such as who you are, why you are doing what you do, how experienced you are, what training the team have undertaken, interesting installations and supply stories that you have been involved in – the list goes on and on.

It doesn’t take that long and when it’s up on the site, it’s always there to make that difference if someone is trying to work out who to buy from.

They say information is king. It certainly helps to bring in the sales.

Assistant Editor Calvin Barnett 01933 278086 newsroom@thiis.co.uk

Good luck with the EU vote!

David N Russell Editor

On the front...

An eye-catching showroom addition – see page 6

Advertising Enquiries You can find THIIS on Twitter at: wwwthiiscouk

Ed, Jayne or Sue 01536 317000 advertising@thiis.co.uk

INSURANCE & FINANCE A helping hand when you need it most.

Call us today 01582 840067 www.thiis.co.uk 3

“Go into new areas associated with your skills even if it makes you feel a little uncomfortable”

Blinging up the showroom Page 6

“We are doing something different, presenting those who need mobility equipment as they often are - positive, inspirational individuals”

“Take a look at Apple; they continually focus on creating products which are intuitive”

“Ableworld’s medium term plan of having 6070 stores by 2019 remains on track”

Contributor this month...

Alf Lombardi Shrewdd Marketing

4 www.thiis.co.uk

InTHIISissue...

“I felt it was time to look for a challenge in a business on a smaller scale which would allow me to have more control”

Unique retailer campaign Page 12

Keeping it in the family Page 16

Mattress wins Queens Award Page 18

Focus on Content Marketing Page 22

New to the team Page 26

Hands on role for Chris Page 36

Further Ableworld expansion Page 40

WHERE THE TRADE COMES TO DO BUSINESS Register for a place now at

www.tradedays.co.uk/THIIS

z Meet over 130 suppliers on our biggest exhibition floor yet z Take advantage of the special trade deals and save ££££ z See the latest innovations and product launches z Choose from a packed programme of free business, sales and marketing seminars z Network with industry colleagues: Trade Days unique retailers plus buyers from the co-located Pharmacy Show

Blinging up the showroom – 70,000 reasons to take a look!

Most retailers will have sold products with all the extra’s on and maybe with special adaptions that make it the highest spec item they have ever supplied, but I wonder how many would have had a product in the showroom that will have taken over 300 hours to produce?

The special Sportrider scooter promoted by central London retailer John Bell & Croyden boasts 70,000 Swarkovski crystals, Italian leather and 24ct gold plating – not the sort of product that you would be expecting to sell every day!

John Bell & Croyden has been pharmacist to The Queen for more than fifty years and last year opened the doors to its new health and wellbeing concept on Wigmore Street in the capital.

It was the result of a multi-million pound investment, with marbled flooring and rose gold fixtures, while showcasing the store’s 200 year heritage with its existing architecture and ornate ceiling.

The pharmacy was first opened in 1798 by John Bell, whose son, Jacob, went on to found the Royal Pharmaceutical Society in 1842.

The company has, on display, a mock-up of the Coronation Anointing Oil used during the coronation of Her Majesty The Queen in June 1953. The original is kept under lock and key.

There are also prescription books from the past 200 years that contain prescriptions that Florence Nightingale used to get. The pharmacy also has old equipment used in pharmacy compounding and pestle and mortars from a couple of hundred years ago. They are on display, so people come in and take pictures of them.

Robin Winfield, Operations Director at John Bell & Croyden told us about the challenges the company faced with what was a substantial showroom redesign.

“The main challenge” he told us, “was making sure that our patients and customers continued to get a consistent level of service throughout the refit. We undertook the refurbishment in three phases, closing different areas of the store 6 www.thiis.co.uk

during each phase. This did cause some minor disruption as products were moved to other areas but we brought in extra colleagues to help our customers navigate the shop floor and overall we were pleased by how well we performed during this “Never accept period.”

Robin also told us the advice he would you give other people looking to redesign a showroom.

“Before embarking on a complete refit the first thing you should do is define what you want at

your first quote”

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It took over 300 hours to produce and is certainly an eye-catcher

the end of it. It should not simply be about the design but also the products and services you want to deliver as a result, and the people you want to provide these products and services to.”

Robin says that the finances should add up.

“Will the funds invested into the project be able to offer a return. Refits are extremely expensive so you must ask yourself: “If I’m going to spend X amount of money, will this result in an X increase in sales and margin.”

The next step is to ‘price it up and plan it’.

“Never accept your first quote and be careful during the building work not to keep adding things that weren’t outlined in the original plan unless, that is, you think these will aid the later ROI.” Robin says that, during the work, reward your customers for staying with you. “We gave out loyalty cards with discounts during the period of time that works were being carried out. We also kept our customers and patients informed and updated with our plans and progress, and our vision for the end result. More importantly, we asked customers for their opinions at the beginning of the process — one suggestion was to have more products to help with mobility, so we did that.”

And Robin says, be brave. “Go into new areas associated with your skills even if it makes you feel a little uncomfortable. Give people reasons to come to your store because, at the end of it,

you will have a destination that people will travel to and pass by other places in order to come to you.”

And finally, “At the end, reward your colleagues who worked through the refit and celebrate your customers coming back.”

So, how did the business judge whether the changes were a success? Robin says that this is done on two levels. “Firstly through qualitative research with customers in store, asking them what they do and do not find appealing about the refit, and what they would change if they could. Secondly, we will carry out quantitative research, a constant “Go into new areas associated analysis of the sales in with your skills even if it makes each area. If an area is performing well, we you feel a little uncomfortable” need to understand how to make sure it continues to do so and if not, assess if something broken, whether it needs to be fixed, and if so, fix it.”

“If an area continues not to perform” Robin suggests, “you may want to consider removing it from the store. What may have worked previously may not in the new store, you have to be willing to adapt to the evolving needs of your customers.”

The website is at www.johnbellcroyden.co.uk

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round up New showroom and assessment centre for Autumn Autumn UK has opened a new showroom and assessment centre at the company’s headquarters in Ashton-Under Lyne.

It includes a full range of wetroom displays as well as a fully functional shower/toilet cubicle. The company will also shortly be launching a CPD programme to ensure expertise accrued over 20 years is shared.

Call 0161 331 3000or visit the website at www.autumnuk.co.uk

Roma plays big part at Invictus Games

Pride MD moves on Pride Mobility has announced that Managing Director, Nick Allen, is moving on.

A company statement read: “Nick Allen is leaving Pride’s employment to pursue new opportunities and challenges. Nick served Pride faithfully for many years, devoted himself to operation, sales and regulatory management activities with equally great vigour. His leadership helped assure that Pride is a respected name in the minds of British consumers seeking mobility products.

Pride is grateful for his service, leadership and devotion and wishes him well.”

10 www.thiis.co.uk

Roma Sport played a major part in the Invictus Games in Orlando recently, being chosen as the sole supplier of all Rugby and Basketball Wheelchairs for the event and sending a technical team out to Orlando to support the athletes.

Over 500 military competitors from 14 Nations competed in 10 sporting events.

Roma has established strong links with Great Britain Wheelchair Rugby and the club league structure and is building links with other sports. The company was also chosen by UKTI to promote the best of UK design and creativity at the Global Investment Conference in September 2015.

Roma Sport also supplied the Rugby Wheelchairs at the Invictus Games 2014 in London.

The website is at www.romamedical. co.uk

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Forever Fabulous as retailer launches another unique campaign A couple of months ago we featured a marketing campaign from retailer Essential Aids that really caught the eye.

The company put its own spin on the cult movie Quadrophenia with its very own ‘Quadrosenior’ campaign which involved transforming walking frames in the style of Mods and Rockers and with some very effective imagery using older models.

Now the business has chosen the UK’s oldest transgender patient as a poster girl for the company. It has enlisted the help of Ruth Rose, an 83 year-old ageism and transgender activist, to front their latest campaign - ‘Forever Fabulous’.

Essentialaids.com MD, Alex Wrenn, told us: “Ruth is a fantastic example of someone who, despite having had two hip replacements and a new knee, is living life to the full, campaigning for issues that are close to her heart.”

Model Ruth, 83, became the oldest person in the UK to transition to being female when she was 79. Ruth now advises government bodies, charities and many other organisations on ageism and transgender issues.

Ruth explains what motivated her to assist the company with its campaign: “Living on my own after each of three joint operations in my midseventies, I made full use of the right mobility equipment to speed my recovery and return to an unrestricted active life. Now well into in my eighties, nothing holds me back from my daily swims in the sea, my sailing, my cycling, my walking and my travelling. I am proud to have been chosen by Essential Aids to represent what a great and exciting life older people can enjoy.”

Forever Fabulous follows on in a similar vein to the last campaign, ‘Quadrosenior’, where Essential Aids showed that age and mobility issues are no barriers to retaining identity. The 12 www.thiis.co.uk

company says that ‘Forever Fabulous’ goes further, to highlight the fact that seniors are still able to achieve goals and fulfil ambitions.

Polly Eden, head of PR and marketing says: “Inspirational examples of this include Lorna Page, who at 93 wrote her debut novel while living in a care home. At 65, Carol Masheter became the oldest person to climb the highest mountain on every continent.”

Polly says that the idea for Forever Fabulous came from Brighton, “We are doing something the town in which the different, presenting those company is based.

“Brighton is famed for who need mobility equipment its tolerant, inclusive as they often are - positive, reputation. We felt that Ruth encapsulated the inspirational individuals” essence of Forever Fabulous in that she’d had experience of mobility issues and independent living aids assisting her recovery, but also she had achieved a long-held ambition by transitioning - even though she was nearly eighty at the time.”

Polly added: “As with our successful Quadrosenior campaign, we are doing something different, presenting those who need mobility equipment as they often are - positive, inspirational individuals, rather than passive recipients. We want our mobility aids to allow people to feel that despite the obstacles they may face, it’s still possible to achieve their potential and be Forever Fabulous.”

The website for the company is at www.essentialaids.com

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Swivel brake castors & fixed front castors Notes/document holder.

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Additional colours & accessories available on request.

round up ‘Off the peg’ PR Medilink has launched a brand new, easy access, one-off PR and Marketing service aimed specifically at the sector. The new service, offers healthcare organisations costeffective sector specialist PR support, without the commitment of a long-term contract.

Gary Bolton, Medilink Yorkshire and Humber PR Manager, pictured, told us: “Off The Peg offers healthcare organisations an immediate, low cost PR service to effectively make them stand out from the crowd. Whether they are launching a new product, are looking to drive footfall at an exhibition or are announcing business growth, our combined 35 years of PR experience offers the best possible route to profile raising across traditional and digital media channels.”

Healthcare organisations wishing to take advantage of the Off The Peg services do not need to be Medilink members.

Learn more at www.medilink.co.uk

New evidence points to adaptation savings Following the Government announcement of an almost doubling of funding for the Disabled Facilities Grant for 2016/17, and increases to the Better Care Fund, Clos-o-Mat says that there is new evidence that a bathroom adaptation can strategically deliver best value.

The company says that an independent care cost calculator shows that something as simple as adding a toilet lift- the toilet equivalent of a riser recliner chair- will pay for itself in less than eight months, compared to providing care support to help someone go to the toilet For more information, go to www.clos-omat.com

Bespoke furniture supply deal

Alan Towns (left) and Peter Denham

Specialist furniture manufacturer, Knightsbridge, has been selected as a furniture supplier for the ProCure21+ National Framework repeatable bedroom project, which is used by the NHS to reduce the cost of construction through standardisation whilst maintaining a consistent quality.

The framework, known as ProCure21+ National Framework, is an agreement between six Principal Supply Chain Partners (PSCPs), along with their supply chains. ProCure21+ has been compiled by the Official Journal of the European Union (OJEU) and is available for any NHS client or joint-venture to use for a capital construction scheme without having to go through the OJEU process themselves.

More information about ProCure21+ is available at www. procure21plus.nhs.uk.

Further details on Knightsbridge are available at www.knightsbridgefurniture.co.uk 14 www.thiis.co.uk

Invacare adds Facebook Invacare has expanded its social media activities with a Facebook page.

Melanie Scrivener, Marketing & Communications Executive at Invacare told us: “This strengthens our social media and online activities and further supports our consumers.”

See Invacare on Facebook at Invacare UK.

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Keeping it in the family Embryonyx founder Angus Long has hired his son, Matthew, to help manage some elements of the company’s marketing activity.

Based in Newcastle upon Tyne, Angus set up the company in 2008 to provide SME’s, Micro businesses and newly formed organisations in the healthcare industry with a number of key commercial services in addition to seeking to identify, develop and bring to market innovative, simple, yet very effective solutions to everyday homecare problems.

Angus told us: “Whether it’s press releases, advertising, website content, newsletters or social media, the ability to create and disseminate regular, quality copy is imperative to creating company, product and brand awareness. However, not everyone has the ability, the time or the confidence to sit down, research and write an article or blog piece. It’s a real skill to draft an article, press release or newsletter that is engaging and fits into the wider marketing mix.”

He added: “Indeed, many businesses simply don’t do it, others dabble at it and some engage the services of a PR agency. Some time ago I was busy and short of time, Matthew, who was studying at university for an English degree, offered to write some articles and blogs for me. So I gave him the opportunity and, to be honest, I wasn’t expecting much, but was pleasantly surprised by the outcome. The work was excellent and I published it with no changes. More work followed to the point it made economic sense to make it more formal and so in May this year Matthew was 16 www.thiis.co.uk

hired as commercial services manager with a view to offer high quality copy marketing services to businesses.”

“I really enjoy researching and writing the articles” Matthew told us, “it’s something I like to do. With studying English at university we didn’t get many opportunities to practice writing in a commercial environment. So, to do so is a great benefit as the vast majority of students jobs tend to be in bars and fast food outlets, which “Not everyone has the ability, while welcome employment, the time or the confidence to doesn’t offer the sit down, research and write an chance to utilise the skills and article or blog piece” knowledge, we’re taught in studying for our degrees, but this way I have and I’d like to do more”.

And what about working alongside his dad?

“I know dad and he certainly didn’t give me the job on the basis of kindred nepotism, he’d only hire me if I can deliver the goods and he certainly doesn’t treat me any differently to others employees. I’m looking forward to writing some great articles for the business and any other homecare companies that want them too.”

Call 0845 3008823. The website is at www.embryonyx.co.uk

The new Terry Lifts Lead Referral Scheme can earn you

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Hybrid pressure care mattress wins Queen’s Award Direct Healthcare Services (DHS) has received a prestigious Queen’s Award for Enterprise in innovation in recognition of its Intelligent Pressure Care Management solution.

Intelligent Pressure Care Management, featuring the Dyna-Form Mercury Advance powered hybrid mattress, was designed to help make a measurable difference in the delivery of harm-free patient care, specifically to reduce incidences of pressure ulcers.

South Wales-based DHS created the patented design, which is a hybrid of a high specification foam mattress and a dynamic mattress, to help save the NHS vital nursing time and resources. It allows nurses to instantly convert any standard hospital bed into a dynamic mattress, enabling earlier intervention for ‘at risk’ patients.

Hybrid mattresses are increasingly used by healthcare organisations as they have been shown to simultaneously improve clinical outcomes and deliver substantial saving costs.

Currently 35,000 patients a day in the UK are nursed on the Dyna-Form Mercury Advance powered hybrid mattress.

To win a Queen’s Award for Enterprise in innovation, businesses have to demonstrate outstanding commercial success and a unique approach to a new invention, service or product.

18 www.thiis.co.uk

Graham Ewart, Managing Director of DHS said: “Delivering genuine innovation that makes a real difference to both patients and the lives of our hardworking healthcare professionals is at the very heart of everything we do, so we are incredibly honoured to receive such a prestigious award. We “Currently 35,000 patients a are even more proud day in the UK are nursed on the that our solution has been of huge benefit Dyna-Form Mercury Advance to the NHS, helping powered hybrid mattress” patients and saving valuable time and resources.”

Direct Healthcare Services was established in 2009 and specialises in the design and manufacture of innovative pressure care solutions, including mattresses, cushions and overlays. The company currently exports to over 20 countries.

Call 0845 459 9831. The website is at www. directhealthcareservices.co.uk

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new on the market New Long Reach Toe Nail Cutter from Peta Peta says that these Long Reach Toe Nail Cutter scissors have been developed in response to customer feedback to provide a supremely comfortable solution to cutting toe nails.

The extended reach reduces the need for bending whilst the contoured handle with ‘soft-feel’ finger contact areas gives comfort and control of the cutting action. The hygienic stainless steel blade is slightly serrated to grip the nail and angled to keep the wrist in a natural position.

PRODUCT CODE: PTC-3 ENQUIRY RESPONSE CODE: HCP516 Call 01376 573476, email: sales@peta-uk.com The website is at www.peta-uk.com

New knee aids sitting Ottobock has launched Prosedo, a pioneering mechanical locking knee which ensures users are able to sit safely.

The Prosedo is the first of its kind to have a semi-automatic knee lock along with an integrated linear hydraulic unit. It supports the user when they are in the process of sitting down by gradually damping the knee flexion. The knee joint can also be individually adjusted by the user’s clinician to a higher or lower resistance to suit their personal requirement.

The website for the company is at www. ottobock.co.uk

HydroTilt update for Careflex The HydroTilt chair is now available with a unique, angle adjustable, padded, flip-up footplate.

Careflex says that the flip-up angle adjustable footplate accommodates fixed angles of plantarflexion at the ankle, and provides a more restful ankle position whilst supporting the foot. The leg rest now has a 25° negative angle to facilitate standing. It also offers a more comfortable seating position for clients with tight hamstrings.

The new features are available as standard at no additional cost. Infection control removable covers are also available.

The website is at www.careflex.co.uk

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Focus

Marketing and promotion Alf Lombardi, director at Shrewdd Marketing, discusses how traditional business-to-business (B2B) public relations can play a pivotal role in a company’s marketing strategy, especially in the age of content marketing.

Content marketing – a new name for an old favourite!

More recently a strand of marketing, entitled ‘content marketing’, has been growing in popularity throughout the B2B sector. Its definition states that, “it is the marketing and business process for creating and distributing relevant and valuable content.”

This can be a hard concept to get to grips with for any company in the healthcare industry looking to develop an effective marketing strategy. However, it’s not as complicated as it first seems.

Content marketing experts may attempt to distance themselves from more traditional forms of marketing, but the reality is it has been around for a long time simply under a different guise - public relations (PR).

Due to its very nature, the best B2B PR strategies have included content marketing for many years, to increase exposure not only across print media but online digital media as well.

A good starting point when developing content marketing is to produce long-form detailed information such as a white paper, or an in depth research piece, on a topic related to your specific business. For example, a wheelchair manufacturer may create a report about wheelchair accessibility in shops. After being researched and written, this piece of content can be ‘repurposed’ for use across different channels and platforms: in press releases, blogs/vlogs, on social media, in feature articles and even case studies.

In the digital age we live in, whilst the circulation of printed B2B trade journals may be diminishing, many continue to receive and read digital versions, as they remain a valuable and trusted source of industry information and news. Having an article, or ‘content’, in a magazine can prove to be a valuable channel to market your brand, company or product.

Even though content marketing strategies continue to

gain traction, it does not change the reality that B2B PR agencies have been producing and circulating content on behalf of clients for many years. What is true however, in the digital age, is that any content created has to be tailored for a wider audience and different channels.

Shrewdd Marketing is a growing marketing, brand development, public relations and social media company, based in Yorkshire.

The company has a wide variety of clients in a number of sectors, including; cleaning, construction, energy, engineering, greentech, lighting, logistics and manufacturing.

For more information about Shrewdd Marketing visit www. shrewdd.com.

“A good starting point when developing content marketing is to produce long-form detailed information such as a white paper”

22 www.thiis.co.uk

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Walk In Bath distribution agreement Essential Bathing Ltd has signed a distribution agreement for the range of Oasis walk in baths range which are sold world-wide.

The launch of the range will take place in June at Oakham Mobility in Rutland, the first retailer to decide to add the baths to its range.

David Barfoot of Essential Bathing told us: “The Oasis bath range is unique in so much as they are extremely well built with a patented aluminium framed door and have a weight limit of 31 stone or 225Kg. They are designed to allow wheelchair users to enter the bath through the fully opening side door.”

He added: “The range has 3 sizes and 3 specification variants with the top of the range having TV, lights, air spa, heated seat and back panels, water heater and head rest. This has to be the most fully loaded walk in bath on the Market.”

The company is looking for selected retailers interested in adding the baths to their ranges.

For more information, call David on 01664 474 603 or 07887 690103. The website is at www. essentialbathing.co.uk

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new to the team Do you have a new team member? Why not let the industry know?

Just send us a short news item and photo.

New position created at Kymco

Do you want a well-known brand to draw people into your shop? Why not become a stockist ®

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Stiltz Lifts has continued the rapid expansion of its sales team with the recruitment of experienced mobility market specialist Gino Farruggio.

The ex-engineer is the home lift manufacturer’s new UK Trade Sales Manager and will be responsible for growing the company’s trade network in the United Kingdom.

Gino has more than 15 years of experience in the industry and joins from Handicare Accessibility. He previously spent a decade as National Sales Manager at Minivator.

Gino told us: “The Stiltz Lift is one of the most exciting products to be introduced to the UK market. The company has an excellent management team and this is a huge opportunity for me to grow the trade side of their business. My role will be to work with sections of the mobility industry that aren’t as familiar with the concept of domestic lifts and to help develop a new profitable stream to their businesses.”

He added: “I’ve been brought in to build strong relationships with our existing trade partners and set up new ones. This includes working with partners who need a turnkey solution where, through the Stiltz Lead Referral Scheme, companies can earn up to £1,000 for each lead referral they provide. Alternatively, Stiltz can offer full technical and sales training for businesses who wish to control the whole sales and installation process.

The ultimate objective is to establish a network of partners that are strategically placed in every major part of the UK.” The Stiltz website is at www.stiltz.co.uk

Re

Experienced sales specialist joins Stiltz

Kymco Healthcare has created a new sales position for the northern region as part of its growth plans. The company has appointed Brian McCarry as the New Area Sales Manager. He will be responsible for customers in Scotland, North East, North West and Ireland.

National Sales Manager Nick Peel told us: “We have created this new position based on our success and growth last year. Brian comes with three years retail experience in the mobility sector and has first-hand knowledge of what service levels mobility retailers expect from their suppliers.”

Brian said: “Having come from the retail market I have worked with most of the leading manufacturers in the industry and I know first-hand that Kymco’s products and my new colleagues are the best in the business.”

Brian can be contacted on 07714 739763 or at bmccarry@kymcohealthcare. co.uk

 Excellent point of sale support  Product training and range advice

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new to the team New Service and Repairs Manager at Apex Medical

New challenge for Steve at BHTA Steve Perry, who has over 30 years’ experience in the mobility industry with E&J, Keep Able, Freerider, Electric Mobility and more recently The Mobility Aids Centre has joined BHTA as Marketing & Communications Manager.

Steve has been a BHTA member as a manufacturer and a retailer which, he says, gives him a unique insight into the workings of BHTA and the external view of the association.

Steve told us: “I see the new role as a unique challenge not only to understand and work with the many sections and industries represented by the BHTA, but also to use my various experiences to develop some exclusive promotions and PR that will benefit all BHTA members. BHTA is growing organisation and there will be an increased presence at exhibitions and events this year supporting the various sections but with a clear focus on targeting not only the trade and manufacturers, but raising the member’s profiles to consumers and healthcare professionals.”

Steve can be contacted on 07824-556238 or at steve.perry@bhta.com

APEX Medical has appointed Alex Gibbons as UK Service and Repairs Manager. The company says that Alex, who joins from ARJOHuntleigh where he was an Area Team Leader in the south of England, has a wealth of experience in the industry.

Alex said: “I am delighted to be joining APEX at this exciting time in our history and I’m looking forward to the challenge of expanding the business, as it establishes itself as one of the major players in the UK pressure area care market.”

The website for the company is at www. apexmedicalcorp.co.uk

New Sales Director for growing company Healthcare Distribution has appointed Martin Foster as Sales Director.

The company has being showing a continual growth pattern for the last 5 years and Managing Director James Sunderland says he expects the pattern to continue with the recent appointment and investment.

Following a successful career in the Commercial White Goods Market as an integral part of the management team, Martin developed several regional areas as well as delivering significant growth within the National Accounts division. Bringing a wealth of knowledge in terms of account management and business development James says that Martin will maintain, improve and develop relationships with existing clients in addition to increasing market awareness of HDD’s services in other Healthcare arena’s.

James told us: “We needed to increase the awareness of our offering both on the delivery and repairs aspect of our business. Martin’s history of development and account management will enhance and improve Healthcare Distribution market visibility in our existing areas of strength whilst also exploring new avenues within Healthcare that can drive the business forward” Martin added “Healthcare Distribution has a great foundation within the mobility market with a very unique offering. The company has grown significantly whilst also maintaining a focus on customer service and satisfaction. I envisage other healthcare sectors can benefit from our offering and I am excited about the future developments within the organisation.”

Call 0330 445 0099. The website is at www.hdd-ltd.com 28 www.thiis.co.uk

L ES IA AT EC R LE SP LAY LAB SP AI DI AV

The Amazing Space Rack · Will fit all standard “Flange type” tow bars. · All aluminium construction Only 16 kilos. · Powder coated finish · Available in Black or White finish · No tools required for fitting or removal. · Folds in half for easy boot storage. · Extra discount for stockists. · Will carry scooters up to 90 kilos depending on vehicle. · Comes complete with full lighting. · Recommended retail price £699.00 Inc VAT. Or sell VAT free £599.00 · Stockist trade price £399.00 plus VAT. · £200.00 Profit per rack

www.movingandhandlingpeople.co.uk

For sales enquiries please ring 01935 424444 or email spacerackproducts@aol.co.uk

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The Walking Stick Specialists

Fine quality workmanship and fashionable, elegant designs distinguish the Classic Canes range of traditional and contemporary walking sticks, folding canes, orthopaedic canes, seat sticks and umbrellas.

www.classiccanes.co.uk

Wednesday 21st & Thursday 22nd September 2016 @ Newcastle Racecourse High Gosforth Park Newcastle-upon-Tyne NE3 5HP The essential learning event for moving and handling people in healthcare comes to Newcastle-upon-Tyne y y y y

hands-on workshops with equipment seminars on best-practice fully CPD-certified co-located with DNEX2016

Speakers include Pat Alexander, Michael Mandelstam and Anita Rush Book now at www.movingandhandlingpeople.co.uk Disabled Living Foundation

Tel 020 7289 6111 Email mhp@dlf.org.uk Web www.dlf.org.uk Reg Charity No 290069 3/23/2016 2:49:32 PM

new to the team New Account Manager at Topro Topro Ltd has announced the appointment of a new Account Manager for the North of the UK. Craig Negri joins the Topro team have been in the mobility industry for nine years.

He told us: “After nine years working in the seating and posture marketplace with Rise and Recline Ltd, I felt the time was right to take another challenge.”

Katie Tomlinson of Topro said: “We are delighted to have Craig on board. With his wealth of experience, knowledge and popularity in the industry, know he will be a great asset.”

Craig can be reached on 07932 411849 or at craig.negri@topro.co.uk

Marketing & Sales addition at Ross Care Retailer Ross Care has appointed Alastair Ronaldson as its new Marketing & Sales Manager.

The company says that it has built its reputation across the north of the England and Wales as a leading authorised repairer for NHS Wheelchair Services and providers of Integrated Community Equipment Services and that it intends to continue to take this from strength to strength as well as developing its other services.

James Parramore MD told us: “Many businesses in the mobility retail sector are taking great strides to meet increasing customer expectations, and it’s excellent to see the sector developing in this way. In this ever more competitive market place our ambition is to be on the leading edge of creating exceptional customer experiences and to provide an equally high standard across all our services” Alastair has a background working for a design and marketing agency and later developing his expertise in the industry working at Patterson Medical and Clark & Partners.

Alastair says: “It’s an exciting time to be joining Ross Care, a company with real momentum and a sharp focus for its future development. I look forward to the challenges this role presents including the continuing development of stores, such as our Leeds outlet.”

Alastair is pictured alongside Regional Retail Manager Karen Mason outside their store based at the White Rose shopping centre.

The website for the company is at www.rosscare.co.uk

Unique Active Seat: only available from Handicare This easy to fit, user controlled feature can be used with Elegance and Alliance seats to give the user a little extra help and support when needed.

Call your Business Development Manager to find out more.

Trade Partner Support Team 0844 225 3121 enquiries@handicare.co.uk | www.handicare.co.uk 30 www.thiis.co.uk

w

top trade deals

DealON! Looking for a deal? Then this is the place to come.

Deal On features the best trade deals you will find this month. Just pick up the phone to take advantage...

All offers are valid until June 30th 2016 unless otherwise stated.

White Glove offer Z-Tec Mobility are offering a ‘white glove’ delivery service direct to your customer on M-Brand Marlow and Wilmslow riser recliner chairs from £60.00, including set up and removal of packaging.

Please call Steve on 01384 481111 for full details and quotation.

Offer valid on chairs purchased until 29th July 2016

3 months free!

Did you know we offer 3 months mobility scooter and powerchair cover, including new and reconditioned scooters, to all customers completely free of charge! Our mobility scooter cover ensures customers are covered for compensation claims and breakdown recovery with no excess to pay should they need to make a claim.

Call now on 01476 591104 www.premiercare.info sales@markbatesltd.com

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Two Free Home Delivery Smartphone Apps (worth £750)* UNIQUS® iRetailer. Stock & barcode management software specially designed for the VAT complexities of mobility retailers. Affordable subscription. No big initial outlay. Fully integrate your quotation, sales, purchasing and stock process on one platform. Cloud based and paperless, iRetailer CRM will help you gain efficiency, save time and increase sales opportunities.

See our advertisement in this issue or visit www.assistivepartner.co.uk/iretailer.aspx *Requires Windows Smartphone.

Order before end June 2016 to qualify.

Free delivery with your first order or 4 batteries or more!

Contact Easystart on 01536203030 or sales@ easystartbatteries. co.uk

year warranty on mobile hoists

32 www.thiis.co.uk

££ Repose furniture are launching Aqua clean fabric With this unique stain resistant technology this enables you to wipe clean with water in 3 easy steps! For details of our demo offer Single or Dual TIS with full swatch book & Aqua cleaning Kit Contact us on info@ reposefurniture.co.uk for further information.

Free marketing material Boost your sales of the World’s only folding scooter canopy with premium point of sale resources. Free 6’ pop up banners and A2 framed posters available.

Call 0330 124 1733 today

We are so committed to quality, that we now offer a 5 year warranty on our bestselling mobile hoists.

Please contact us for more information on 01656 776222

www.invacare.co.uk 27.08.15 10:25

Making a cuppa just got a whole lot easier thanks to the new innovative Uccello PowerPour Kettle • Developed to help individuals who suffer with arthritis and any condition that weakens hand grip to maintain independence at home.

• The weighted base of the Kettle arcs on a rotating axis to deliver hot water safely and steadily, every time.

• The Uccello PowerPour Kettle’s removable vessel with safe grip handle allows for optional hand-held pour and water refill.

• The large, hinged lid with wide spout allows easy water-fill, good access for cleaning and steady pour amount.

Telephone: +44(0) 1422 314488 Email: info@drivemedical.co.uk Follow us on Twitter @drivemedicaluk Like us on facebook /DriveMedicalUK www.drivemedical.co.uk

round up New care centre choses Gainsborough

Top award for Frontier Frontier Medical Group has been named Wales Mid-Market Team of the Year at the British Private Equity & Venture Capital Association Management Team Awards 2016.

The awards are for the best in UK business backed by private equity and venture capital. Frontier Medical Group was recognised for the first time following a management buyout in December 2013.

MD Simon Jackson told us: “In the time since our MBO we’ve been able to make a significant investment right across our infrastructure, not only in terms of manufacturing and growing our export markets, but in our staff as well, and that’s something we as a company are very proud of. We believe it is a significant factor in our ongoing success.”

Frontier has worked extensively with clinicians in the NHS to develop the Repose range of pressure area care products, which today are the most widely used pressure area care products in the UK, with over 3.5 million people in the UK having used them.

The website is at www.frontier-group.co.uk

Gainsborough Baths has been chosen to supply Ascot and Kent 2 hi-lo baths with Air Spa to a new purpose-built specialist neurological and Dementia care centre near St. Neots, Cambridgeshire.

The Marbrook Centre, which opened in April, has the facilities to care for 81 residents living with life-changing conditions such as Acquired Brain Injury, Spinal Injury, Stroke or Dementia and includes a two bedroom pre-discharge training flat.

The website for the company is at www.gainsboroughbaths.com

Life’s a beach for Acorn

Blatchford going for gold Blatchford’s new prosthetic limb is one of three finalists in one of The Royal Academy of Engineering awards renowned for spotting the ‘next big thing’ in technology.

Blatchford has developed the first ever prosthetic limb with integrated robotic control of the knee and foot; a system in which the parts ‘talk’ to each other so that the limb can adapt automatically to different conditions. The winner receives a gold medal and a £50,000.

34 www.thiis.co.uk

Springtime arctic blizzards may have hit Yorkshire at the end of April, but one member of the Acorn Stairlifts’ team was seeing brighter skies and warmer weather – on the island of Hawaii!

Acorn’s innovative sprinter van and FastTrack system toured the island.

Dave Belmont, Acorn Stairlifts’ company secretary told us: “We have our FastTrack vans in use by our subsidiaries all over the world, but Hawaii is the most remote place so far.”

Acorn has subsidiaries in Australia, Canada, South Africa, the USA, plus several offices in Europe. The website is at www.acornstairlifts. co.uk

When you want to look for a new supplier...

www.productsupplier.co.uk

Hands on role for Chris with UK launch When asked what he is enjoying most about his new job, Chris Manning finds it pretty easy to answer – “I’m leaving to go to work from home every morning and not from a hotel and being at home every evening with the kids is just great.”

Chris spent many years travelling around the UK and the world working for one of the larger companies in our industry, Patterson Medical.

Now he finds himself in a much smaller company after launching a UK division of Kinetec, a French manufacturing business.

Chris told us: “I had spent many years living out of a suitcase and I decided that I wanted to be closer to home during the week and so it was really a case of looking for an opportunity that would also fit in with being nearer to the family.

Having spent some 16 years in larger companies such as Homecraft, Days Healthcare and Pattersons, I also felt it was time to look for a challenge in a business on a smaller scale which would allow me to have more control and where I could shape my own destiny as it were.”

Chris knew the Kinetec products well.

“Kinetec is a brand that we used to own at Patterson Medical and is now being run by Bob Donaldson, who had been International MD at Patterson. Bob was looking for someone to set up a UK division of Kinetec and as I had been selling the products for many years, the fit was good and the Surrey location works well for me.”

The UK arm is now up and running. “We are now set up as a small business and the range comprises primarily CPM (Continuous Passive Motion) products, so we are involved in quite

specialist orthopaedic rehab at the moment.

Also within the current range are orthopaedic traction frames, Kinetec Kooler hot and cold therapy products and we have also taken over the sales, marketing and distribution of Pulman orthopaedic shoes from our sister company, Halo Medical. That’s where we are today but we are looking to expand the range both in the UK and internationally.”

“I felt it was time to look for The Medfac group, which owns a challenge in a business on Kinetec, is actually a smaller scale which would a sizeable business and has over 130 allow me to have more control” employees worldwide as Chris explains.

“Medfac has distribution arms in the USA and in France, where our factory is located and we are also present in Germany. Our international distributor reach is also considerable due to the well-established Kinetec brand. The UK arm is very small right now mainly due to the nature of the NHS and how it operates. However, we have a great base from which to expand in the future, capitalising on the experience and knowledge of the group companies.”

As for selling the products, Chris explains:

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Chris says that he is enjoying being very ‘hands-on’

Chris Manning is selling a range of products he knows well

“There are salespeople on the road, but we are working closely with distributors too. Historically, the Kinetec range was primarily sold through the likes of Patterson Medical in the UK but we are also working closely with other companies such as EMS. We have also tied up a deal with Cyclone Technologies to sell our Kinetec Kinevia active passive trainer exclusively in the UK.” Of course, from his time in the marketplace Chris has a good many contacts in businesses around the UK and so will he be looking to sell through other companies eventually?

“That’s something we are looking at” he told us. “What we won’t be doing is adding an ‘off the peg’ range of products, such as ADL’s and then selling them on. If you want to get a product such as a slatted bath board in retail packaging, then there are plenty of places to get that from already. As a small business right now, we are not looking to carry large stocks and be involved in the sectors where pricing is very much the driver.

If we find an opportunity with niche products in the mobility sector then we will consider that route since I do have a lot of retail contacts, but it’s having the right product to work with.”

He added: “I’m a great believer that there are opportunities for well-designed products that are more ascetically pleasing but developing them yourselves takes a great deal of investment and

at this stage, it isn’t one of our top priorities.”

Chris has spent many years working in some of the larger companies in our marketplace and so how is he finding life in a much smaller outfit. “I’m loving it” he replied. “From day one I’ve been doing everything from ordering the products, putting them on the shelves, taking orders, invoicing, making the tea and anything else that had to be done.”

He has seen other big differences too. “Being in such a small team, I’m not spending so many hours in meetings and if not in meetings then preparing for meetings, I’m just focusing on satisfying “If we find an opportunity with the customers. We niche products in the mobility opened in January and we are now just getting sector then we will consider to the point that we are that route” starting to free up my time, with the help of a small team in the office.

I now have time to get out to meet people and explore opportunities that will help us to develop in the future.”

For more details on the range, go to http:// kinetec.fr/en/. Chris can be contacted at chris. manning@kinetecuk.com or (07710) 162388.

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20/04/2016 09:04

www.thiis.co.uk 37

Tweet of the month The tweet of the month comes from Rise & Recline Ltd after the company produced a camouflage chair.

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Please contact our sales team to find out more about the full Ivanhoe mobility range of products.

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38 www.thiis.co.uk

MOTIVATION THROUGH INNOVATIONTM

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Ableworld looks to the North for further expansion Following a number of store openings in the last twelve months Ableworld tell us that it is now the now the largest mobility and homecare retailer in the UK, with 32 stores now opened.

According to Ableworld, following a number of store openings in the last twelve months, the company is now officially the largest mobility retailer in the UK. The planned expansion has taken place by opening more franchise units and also just recently, more company-owned stores with a particular focus on the North East.

According to the company, the growth for the last few years has been concentrated on opening stores under the franchise model.

This has led to retail units being opened in locations as far apart as Inverness in the north, Southampton in the south, Colchester in the east and Cardiff in the west. In 2016 the Cheshirebased retailer decided to turn its attention to the North East.

Franchise Director Paul Boniface, told us: “Ableworld has had a presence in the North East since 2011 when our second franchise was opened. Although that store had done well and built up a strong local reputation, we felt that more could be done to develop business in the region. So, when the current franchisees at Darlington decided it was time for them to move on, we saw that as an opportunity to take control and put new impetus into expanding the brand.”

40 www.thiis.co.uk

Paul says that, as part of an overall review of the franchise operation, Ableworld invited Atlas Mapping, a professional mapping company, Gordon Clark, the to look at the potential market opportunities new North East that exist for Ableworld franchises in the UK. Regional Manager Using up-to-date demographic information and factoring in actual results from existing franchisees Atlas mapping identified over 180 market opportunities.

Armed with this new information, which included a dozen potential territories in the North East, Ableworld began to look for likely properties in the Middlesbrough area which resulted in a “Ableworld’s medium term plan perfect site at nearby Stockton-On-Tees. of having 60-70 stores by 2019 The company also remains on track” took the decision to relocate the Darlington store to larger premises when the franchise expired in May 2016.

Managing Director Mike Williams explained about a new subsidiary that has been opened.

“To facilitate the two store openings Ableworld formed a new 100% owned subsidiary Mobility North East Limited. The new company will hold

the Darlington and Stockton stores on its books along with any other businesses acquired by Ableworld in the region. Once the stores are up and running profitably the plan is to offer them as ‘ready-made’ franchises.”

Mike says that historically the company has been reluctant to open company-owned stores too far away from its Cheshire base. “One of the reasons for expanding via the franchise model was so that we did not have to over burden ourselves with stores at different ends of the country, where on any one day we might find that due to sickness there was no one to open the store. Trying to solve that from 100 or 200 miles away was impractical so for that reason most of our company-owned stores are no more than an hour’s drive away from our head office in Cheshire.”

Mike says that to overcome the challenge of managing Stockton and Darlington, Ableworld has put in place a strong regional management team headed by Gordon Clark. Gordon was tempted out of semi-retirement by Mike with whom he used to work at Focus. “Gordon is a very experienced senior retail manager” Mike says, “and having worked closely with him in

the past I knew I could trust him not only to set the stores up but also to provide the strong management we need to develop the North East.”

Paul says that once Stockton and Darlington are fully up-and-running Ableworld intends to turn its sights to other identified areas such as Newcastle and Sunderland. “In our opinion there is no reason why our successful franchise model cannot operate in the area. We want to prove that in Darlington and Stockton by setting up our own stores and then inviting franchise partners to join us as we establish our brand as not only the largest in the country but the largest in the North East.”

Mike says that Ableworld’s medium term plan of having 60-70 stores by 2019 remains on track with strong interest on the franchise side from the Midlands, Scotland, The South and Home Counties.

Paul can be contacted on 01270 627185 or by email paul@ableworld.co.uk

Paul Boniface, Franchise Director says that the company has identified over 180 opportunities

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£200,000 investment to meet demand Vehicle adaptation manufacturers Autochair has invested £200,000 in upgrading its fleet of installers’ vans to ensure that they can fit its products anywhere in the country.

Purpose-built, fully equipped workshops have been installed into its five-strong fleet, complete with glass-fronted storage drawers, work benches and power generators.

Autochair’s technicians travel across the country to fit customers’ products into their cars, either at their homes or at their local dealership.

David’s son, Nick, Service Delivery and Customer Services Manager, told us: “Our technicians can be more flexible and selfsufficient, while the vans look extremely professional. Power has been an issue for a long

time. Our installers have had to ask customers if they can plug in an extension lead and this has led to complications when we are working in the yard at a car dealership or garage, well away from a power socket.

The company has also added a service administrator to its 70-strong staff to help it deal with an increase in orders from across the UK as well as from its growing export market in the USA. The website for the company is at www. autochair.co.uk

New lift lead referral scheme worth up to £1250 Terry Lifts has introduced a new lead referral scheme covering the Lifestyle Home Lift and all of its other products. Referrers can earn up to £1,250 for every confirmed Lifestyle Home Lift order. 5% of the quoted price is awarded for the confirmed order of all other Terry Lifts products.

According to John McSweeney, Marketing & Export Director at Terry Lifts, the Lifestyle Home Lift is unique compared to other products on the market. “The quality and safety of the lift are of an exceptionally high level. The lift complies with BS5900:2012 and provides fire protection between the floors, an essential feature yet not provided by all lift manufacturers.”

John added: “The new lead referral scheme is a really great opportunity for businesses to earn rewards for recommending a great product.”

The website is at www.terrylifts.net 44 www.thiis.co.uk

• Durable: 95% recyclable and low maintenance • Stylish: fits into every home by shape, material and color • Can be attached in various ways to the surface

Threshold Ramps

• Invented by Secu and worldwide patent pending

Cross Every Threshold With Ease !

• Modular – quick and easy to assemble • Versatile – suitable for indoor and outdoor use • Safe – height adjustable with integrated anti-slip studs • Practical – ideal for door thresholds and small steps • Standard Sets – 4 standard sets are available for most thresholds • Lightweight And Strong – extremely durable, UV resistant, synthetic material • Sustainable – 95% recyclable, maintenance free • Custom Design – bespoke, customised sized ramps are available

ATTRACTIVELY BOXED PACKAGING WITH CARRY HANDLE

SUITABLE FOR USE WITH A ROLLATOR, MOBILITY SCOOTER, WHEELCHAIR, WALKING FRAME AND OTHER WALKING AIDS For Any Further Information, Pricing Details Or To Request A Product Demonstration Please Contact Us Below

www.able2.eu

Tel: 01254 619000 Fax: 01254 619001 Email: enquiries@able2.eu Head Office: Able2 UK Ltd. Moorgate Street, Blackburn, BB2 4PB

new on the market New Daily Living Aid range from Drive Medical The new Daily Living Aid Range from Drive Medical has expanded and now includes a wide range of helpful aids to help throughout the day. The new range is designed to help users who suffer from a range of different disabilities when carrying out day to day tasks in and around the home.

The range incudes: • Adult Apron • Multi Utensil Holder • Polycarbonate Mug with Lids • Cooking Baskets • MediMemo 7 Day Pill Organiser • Hair Washing Tray • Gel Ball Hand Exerciser • Lotion Applicator with Massaging Head • Inflatable Ring cushion Marketing Manager Alan Sullivan says: “We continue to work hard at developing our retail packaging, it has become an increasingly important marketing tool for Drive over the years.

We believe that effective packaging, can deliver much more than just protection to a product.

When initially checking out any product, first impressions are heavily effected by its packaging design. It has an immense part to play in the purchasing behaviour of any customer, if it doesn’t impress they will move on to a seemingly more attractive product. We are determined for

our packaging design to be bright, clear and communicative as it also plays an important role in selling the brand as well as the product on the shelf.”

Call 01422 314488. The website is at www. drivemedical.co.uk

Does advertising in THIIS work?

Does advertising work in THIIS magazine.

This is what Julian Cobbledick of Assistive Partner thinks…

“We supply a range of software for healthcare.

Since our company’s formation in 2007, Assistive Partner has grown consistently and profitably each year. Somehow, all of that growth has been driven by word of mouth and referral (with the odd successful tender thrown in).

Like any expanding organisation though, to continue the momentum, there has inevitably come a time when we have had to invest in some limited promotional activity. Our first attempt has been very successful and has yielded an excellent return on investment.

And it’s thanks to THIIS magazine. Our first series of three advertisements has resulted in a number of high quality leads and several 46 www.thiis.co.uk

sales. So we have decided to extend the THIIS advertising campaign, try a few new offers in DealON! and generally embark on increasing our marketing efforts on several fronts.

I can honestly say that our experience clearly shows that advertising to mobility retailers in THIIS gets results. Thank you.”

Julian Cobbledick, Director, Assistive Partner

More growth and space for Sitting Pretty According to Managing Director Jim Henderson, Sitting Pretty has settled nicely into its new 38,000square foot factory in Nottinghamshire and he is delighted with the continued growth the company has achieved.

He told us: “I suppose it’s always one of ‘those speculate to accumulate’ situations that arise.

We were happy producing the levels of chairs and sofas this time last year out of two thirds of this factory site, but orders and interest in the brand began growing quite quickly when we moved in here and the whole factory then became available. It was perfect timing as we had suddenly run out of space again in our existing new premises.”

Jim added: “We didn’t hesitate to take on the whole factory which now gives us a great foundation for our future aims and projections.

We now have a ‘goods in’ warehouse of 8000sq ft and a ‘goods out’, both at separate ends of the factory with all production taking place

in between. We have invested in a R&D area upstairs and are also designing a new trade showroom which we aim to open from August.”

Jim says that, with well over 200 pieces of furniture being produced every week now, he is delighted the brand has become so recognised and successful within a short space of time. “We would really like to thank all of our customers and our suppliers for supporting everything we try and do here. We listen to what our customers require and try and help where we can and have a great relationship with all of our customers and long may this continue.”

Call 01773 811610. The website is at www. spchairs.co.uk

Wet Weather Wear And Wheelchair/Scooter Accessories

For More Information . . . .

48 www.thiis.co.uk

W www.able2.eu

T 01254 619000

E enquiries@able2.eu

CR

A

CR

D

TES T E SH

D

A

TES T E SH

S T Y L E I N N O VAT I O N C H O I C E LEON POWERCHAIR The Leon is designed to exploit the advantages of a rear wheel drive chair for outdoor use. It is geared for speed without compromising on stability or control. The exceptionally narrow wheelbase allows for agile manoeuvrability. It is available in a range of colours that make the chair a real eye catcher. The Leon is a superior powerchair for even the most active users.

a Full suspension a 8 mph maximum speed a 450W 4 pole motors a Optional 75Ah batteries a 62cm overall width a Crash tested For further details please call 0845 630 3436

Karma Mobility Ltd Unit 6 Target Park, Redditch, Worcestershire B98 8YN T: 0845 630 3436 E: info@karmamobility.co.uk www.karmamobility.co.uk

StockShop Simplymed is offering a range of discontinued products at special trade prices.

There is a limited amount of stock on a first come first served basis.

SMB019

4 Slatted BathBoard 26in

£7.00

SMB020

4 Slatted BathBoard 27in

£7.00

SMB021

4 Slatted BathBoard 28in

£7.00

SMB022

6 Slatted Showerboard - 26in

£9.00

SMB023

6 Slatted Showerboard 27in

£9.00

SMB024

6 Slatted Showerboard 28in

£9.00

SMB025

6in Bathseat

£8.00

SMB026

8in Bathseat

£8.00

SMB027

12in Bathseat

£8.00

Carriage paid on orders over £150 and £15 below this level.

Simplymed Ltd Unit B, New Venture Business Park, Leopold Street, Pemberton, Wigan, WN5 8DH. Tel 01942 243999.

Email info@simplymed.co.uk

StockShop is free to use if you have products that you are looking to sell onto retailers at specially discounted trade prices. For more information, email info@thiis.co.uk

Seen in all the best places!

The BHTA logo has always been something important to look out for if you want to be sure that the company you are dealing with is setting and maintaining the right standards.

Every BHTA member agrees to abide by a Code of Practice, part of the Consumer Codes Approval Scheme, which is run by The Trading Standards Institute. The BHTA code is the only one in this industry.

Only BHTA member companies can display the two logos together and it means that you can be confident of enjoying high levels of care, courtesy and professionalism.

To find out which companies can offer you that guaranteed level of confidence, go to the website and use the member search facility.

www.bhta.net

round up

Making a splash for charity A team from AKW are taking part in the Go Bright for Sight 5K Colour Run in Droitwich. Starting off dressed in white, participants can run, jog, walk or dance their way through Paint Stations and everyone is fully covered in paint and smiles by the time they reach the finish line!

Staff from the company are also manning the red paint station. The team are pictured with MD Paul Massey.

Clinical trials of robotic legs Expert clinicians and engineers at the University of Kent are carrying out the first clinical trials of robotic legs for patients.

The device lifts patients from a sitting position into a robotsupported standing position, allowing them to take part in a set of supported walking and stretching exercises, designed by specialist physiotherapists.

Read the full story on the AT Today website at www.attoday.co.uk

New products for Mobility Networks Mobility Networks is launched several new products at the The Mobility Roadshow recently.

The FlexisRamp is an aluminium vehicle access ramp, the FlexiWinch provides powered winching of a wheelchair and occupant into an accessible vehicle with a rear access ramp.

The FlexiStepis a static, manual or powered step providing a strong and safe platform for easier access into a side or rear van/minibus doorway and the FlexiRail is a lighter than traditional rail flooring solution for flexible securement of wheelchairs and removable vehicle seating.

The website for the company is at www.mobilitynetworksgroup.com

52 www.thiis.co.uk

Exceptional care, expensive?...Pff.

Bariatric Profiling Bed

Chair bed

OT suggests taking a bite out of the Apple

Kate Sheehan with the Westbury Range – rise recliner and matching sofas

Manufacturers are being urged to adopt an ‘Apple approach’ when it comes to developing new products.

Kate Sheehan, who works alongside Repose Furniture as the company’s resident Occupational Therapist, says that as technology continues to evolve, manufacturers must focus on developing products which are intuitive to the needs of the user and are easy to use, an ethos which has long been championed by technology giant, Apple.

Kate commented: “Manufacturers need to empower collaboration. Whether that is by engaging with other manufacturers, healthcare professionals or end users. Take a look at Apple; they continually focus on creating products which are intuitive. But they also move beyond this, delivering products which are easy to use, and which customers genuinely want to use. Adopting an approach similar to Apple, and continually investing in research and development is key.”

54 www.thiis.co.uk

Repose Managing Director Lisa Wardley says: “At Repose, we have taken this ethos and applied it across our entire healthcare range, providing seating solutions which not only ensure the user “Take a look at Apple; they is supported correctly, continually focus on creating but which also assist the user to stand. products which are intuitive” Taking this further, we are now also able to offer seating in a fabric which matches existing furniture. These are just some of the ways we are working with Kate to challenge the negative stigma attached to assistive technologies.”

The website for Repose Furniture is at www. reposefurniture.co.uk

The

Rialto

P327 Mini

Today’s 4mph MWD Configurable Powerchair Configurable seating system Includes 18.75” seat cushion Swing-away detachable legrests Adjustable seat depth, back & tilt angle Coil-sprung suspension

Crash Test Approved* for Forward Facing Applications: (ISO 7176-19)

Range up to 22 miles Carrying capacity up to 21 stone

Footplate option available

Reliable

Versatile

Practical

Bridging the gap between high-end & basic powerchairs *Technical T&C’s apply

Order yours today for your showroom!

0800 252 614

sales@electricmobility.co.uk electricmobility.co.uk

new on the market

New crutch design enters market American company Mobility Designed has introduced the new M+D Crutch. The company says that, unlike traditional crutches which put pressure on the armpits, the M+D Crutch evenly distributes body weight from the elbow to the forearm. In consumer tests, users reported less strain on their wrists and hands when using the crutches.

The crutches will be available in black or white and include a moveable handle for ‘Hands Free’ walking, flexible arm straps, and a hinged arm support and feet that are interchangeable for different surfaces and absorb shock.

The crutch is expected to be on the market this August In the USA. For more details, visit www. mobilitydesigned.com

New rollator from Topro Topro has launched the new Rollz Flex, designed by the same team that introduced the popular ‘Rollz Motion Rollator and Wheelchair in one’.

The Rollz Flex is a Shopper Rollator with a modern touch. Weighing only 6.9kg, the bag part holds up to 25 litres and has a handlebar that is not only adjustable in height but also goes to three different positions depending on what the customer feels most comfortable with. The Rollz Flex is very easy to manoeuvre and has a seat for resting whilst out walking.

Call 0115 8465406. The website is at www.topro.co.uk

The folding canopy which fits virtually every scooter on the market...

An excellent up-sell product with some FREE marketing material available:

YES, it folds away into a neat pack!

YES, next delivery is now a reality!

YES, it fits very quickly

6’ Pop up banner A2 Framed poster

A5 Premium brochures

Call 0330 124 1733 to get on board today.

YES, it is ultra robust (it’s made from aluminium and has a perspex screen)

www.scooterpac.com

round up

Bedrail court case results in £100,000 fine A North West NHS Foundation Trust has been fined over its inappropriate management of the use of bedrails at its hospitals.

When the Trust was inspected in July 2013, inappropriate bedrails were found to still be in use and management systems were not appropriate to manage the risk.

Morecambe Bay NHS Foundation Trust was fined £100,000 and ordered to pay full costs of £18,465.

After the hearing, HSE Inspector Carol Forster said: “The need for adequate risk assessment and management of third party bedrails has been recognised in the healthcare sector for a number of years and guidance and advice has been published by the relevant bodies to this effect.

You can read the full story on the THIIS website. Just search for ‘bedrails’.

58 www.thiis.co.uk

More Social Media campaigns from NRS NRS ran a social media campaign to back The Silver Line charity when #SilverWeek2016 ran last month. It follows another campaign that NRS created and which was featured on the front of THIIS magazine a few months ago. That was the #BeSelfless campaign encouraging people to undertake acts of kindness in January.

The latest campaign aims to raise awareness of loneliness in the older generations and recruit volunteers to become a Telephone Friend.

The company created a number of animated gifs on their Twitter account throughout the week and promoted a sharable image on their Facebook and Pinterest platforms entitled “Seven Steps to Silver Line Success!”

The Silver Line, which was only launched in 2013, is on course to take its 1 millionth call.

The company has also produced a campaign around Carers Week with carers being nominated to win prizes. NRS has used digital targeting on one of their Facebook posts in order to reach the right people.

Excel Yoga Foldable compact lightweight travelscooter Ideal for cruising the seas To organise a demonstration today please call our product specialist team at: 01977 681400

Van Os Medical UK Ltd. Excel House | Ashbrooke Park | Lincoln Way | Sherburn in Elmet | North Yorkshire | LS25 6PJ EXCEL® is a registered trademark of VAN OS MEDICAL B.V. Minifigures are trademarks of the LEGO Group. ©2016 The LEGO Group. We are not affiliated with the LEGO group, directly or indirectly.

round up

World’s first 3D chair on the way A 3D-printed wheelchair is being developed.

The GO wheelchair prototype has been created in collaboration with a world leader in 3D-printed software.

GO was designed following an intensive research period over sixmonths with dozens of wheelchair users and medical professionals.

The design of the wheelchair comprises two made-to-measure elements – the seat and footbay – combined with a number of standard components, both created using 3D-printing technology. The customisable components allow for the wheelchair to accurately fit the

user’s body with a body map of the user’s biometric information being taken and translated into 3D digital data, driving the geometry of each bespoke wheelchair.

Flash - You can find out more about the project on the THIIS website. Just enter ‘Worlds first 3D’ into the search facility.

Acorn Stairlifts partnership praised Acorn Stairlifts has been ‘Highly Commended’ in the national 2016 Primary Authority Awards. Acorn is the only supplier of stairlifts or mobility equipment ever to have been commended at the Authority Awards, which is connected with Trading Standards.

Company Secretary Dave Belmont said: “When we are seen in the same light as retail giants such as ASDA and Boots, and not-for-profit organisations like Anchor Housing, we must be doing something right.”

60 www.thiis.co.uk

Quantum Star: Sophie Buckley @lifeonilevel

A Seat lift with a difference...

• 10” of elevation in 24 seconds while at walking speed up to 3.5mph • Advanced functionality and stability strengthens daily independence and quality if life.

• Improves health, social interaction and independence • Operate the seat lift whilst driving the power chair.

#ileveluk Tel: 01869 324600 Email: sales@quantumrehab.co.uk Web: www.quantumrehab.co.uk

QuantumRehabUK

round up 25 years for Dartex

New product success for TGA

Martin Whitehead has celebrated 25 years working for Dartex Coatings. Martin joined Dartex, then known as Penn Nyla, as a 22 year old to work in the examination team.

Operations Manager Mike Smith said: “Martin has trained up a number of examiners over the years, and his drive for perfection has been instrumental in maintaining the quality of Dartex products.”

Martin has examined millions of metres of Dartex fabric through the course of his employment, which has gone on to have a multitude of uses; from designer handbags to mattress covers, and athletes’ outfits for the Olympic Games.

Dartex employs 100 members of staff. For more information go to www.dartexcoatings.com

TGA says that the new StrongBack wheelchair is ideal for retailers, suiting the majority of users looking for an attendant-controlled wheelchair with advanced lumbar support.

The new StrongBack incorporates an awardwinning seating concept that promotes better posture through a curved backrest. It can be folded into a compact shape quickly and only weighs just 11.3kg.

The photograph shows Dr Christian Grothe from Strongback with the TGA team.

Plans for Personal Wheelchair Budgets NHS England has set out plans for a scheme to replace the current wheelchair voucher scheme with Personal Health Budgets as part of efforts to improve services for over 1.2 million people that currently use wheelchairs.

The Personal Wheelchair Budgets is a new approach to wheelchair commissioning, replacing the current voucher scheme. Wheelchair users have found a number of challenges with the existing scheme, now 20 years old, including a lack of information and guidance around maintenance, repair and replacement as well as a limited number of providers where a voucher can be redeemed.

The new personal health budget scheme will offer more choice for users regarding where wheelchairs can be bought as well as a detailed care plan that will help users make informed decision about their wheelchair. The care plans will also go beyond purchasing the chair to also include guidance on future maintenance, repair and replacement needs.

The new approach will also help NHS England collect meaningful data on wheelchair provision that will further help improve services and address variations in provision across the country.

There are currently around 7,500 people with a Personal Health Budget and NHS England says that the announcement is a big step towards trying to achieving the goal of up to 100,000 people benefiting from the greater control by 2020/21.

62 www.thiis.co.uk

New videos for clothing range The Able Label has launched a series of demonstration videos to show how easy it is to dress with the clothing range. The company is looking to take on stockists and say that the videos will help them to demonstrate the range with minimal space.

The range is the brainchild of Katie Ellis, a former fashion buyer, who was inspired to launch the line after witnessing her grandmothers’ struggle with Parkinson’s.

The Spring/Summer 2016 range combines corals, seaspray blues and nautical stripes.

The website is at www.theablelabel.com

From survey to installed bespoke curved stairlift in under two weeks!

Why make your customers wait weeks for their curved stairlift when we can make it in only one?

With an average curved stairlift manufacturing time of just four working days from drawing approval, Handicare can offer your customers market leading delivery times on bespoke curved and configured straight stairlifts.

Thanks to our easy to use 3D PhotoSurvey system, and 24 hour drawing turnaround times, your customer could have their bespoke curved Handicare stairlift tailored to their needs and supplied for installation in under two weeks from your survey visit!

We also continue to routinely deliver standard straight stairlifts ordered before midday, the next working day.

To find out how Handicare can help make every day life easier for your customers, have a chat with your Business Development Manager who will be happy to tell you more about our speed of service.

Trade Partner Support 0844 225 3121 enquiries@handicare.co.uk | www.handicare.co.uk

Things we like...

This month we are featuring a message from Sidhil.

The company has tailored their marketing communications to highlight the fact that, not only are the products made in the UK, but that the company uses steel from the UK too.

Bearing in mind all the news coverage over the past couple of months about the steel plants in the UK, it’s a clever way to link to a

current issue.

The promotional item, an email update from the company, suggests that Sidhil helps to support over 3000 jobs in the UK – a pretty strong message.

We like it because it’s a good example of linking with a major news story to position your company positively.

The Occupational Therapy Show – The UK’s largest dedicated event for OT’s Join the UK’s leading event created for businesses who want to put themselves in front of this vital audience. Lead for lead no other event is more cost effective than The Occupational Therapy Show.

2015 BY NUMBERS 96%

76%

of delegates said they met suppliers or learnt about products that they had not had the time to learn about previously

of delegates said The Occupational Therapy Show was important or very important to their job and profession

79%

65%

of delegates said they had sole, joint or advisory influence on purchasing authority

of delegates have less than 2 hours or no time at all to see sales reps at their place of work

23rd and 24th Nov 2016 NEC Birmingham theotshow.com

 Over 4,500 OTs expected to attend this November  Unrivalled opportunity to educate a dedicated OT audience about your products and services  One Occupational Therapy Show - your business needs to be there!

90% of our day to day business is with OTs and this is the best show for reaching them. Every person here is a professional that we can deal with. This show is far better for us than others. The delegates are committed to getting information and it’s a good opportunity to talk to them about new products coming along.

We exhibited here last year and it was our best show of the year. We’ve done other shows but the audience is too diluted. Every conversation we have here is relevant. OTs are key influencers and the first step in specifying our products, so being able to talk to them face to face is important for us. We’ve had another brilliant show this year.

Ray Rochester, ASM, Clos-o-Mat

Chris Derrer, Online Marketing Lead, AKW

90% of delegates are likely to recommend The Occupational Therapy Show to colleagues

85% OV

ER

OF SPA CE BOO ALREA DY KED !

TO BOOK YOUR STAND CALL Panayiota on +44 (0)20 7348 4909 or Matthew on +44 (0)20 7348 5266 or email theotshow@closerstillmedia.com

YOUR PERSONALISED RETAIL CATALOGUE STOCKIST BOX CATALOGUE

NOW AVAILABLE

YOUR UNIQUE OPPORTUNITY TO BRAND YOUR OWN CATALOGUE AND INCREASE YOUR SALES With 54 pages divided into nine categories, the A4 catalogue contains over 850 of our best selling retail products.

Making Life Easier

SPRING | SUMMER 2016

Address Tel: 0800 000 0000 www.website.co.uk

• Scooters • Stairlifts • Wheelchair • Rise/Recliners

• Electric Beds • Daily Living Aids • On Site Workshop • Servicing & Repairs

A MOBILITY Did you know we also supply: l Scooters l Stairlifts l Vast range of Wheelchairs

A. Mobility Company hairs, Orthopaedic A cliner C djus er Re k Ris s, Mobility Scooters and Electric W table t stoc B h ee CALL We Stairlif lch eds FOR , MO air RE s..

DE .

TA I LS

A . Mobility

l Servicing and repairs to all equipment

0800 000 0000 Putting People First in 2015

Over

1000

Please note: the products on the inner pages show the Recommended Price. However our actual prices will be CONSIDERABLY LOWER!

Address Tel: 0800 000 0000

Address

Tel: 0800 000 0000 www.website.co.uk

www.website.co.uk

Please contact your Patterson Medical Sales Representative

Tel: 03444 124 330 Email: retail.sales@pattersonmedical.com www.pattersonmedical.co.uk

Mail Order Catalogue

l Rise & Recline Electric Chairs l Electric beds

www.website.co.uk

FOR FURTHER INFORMATION

EXAMPLE 6

A. Mobility We supply:

20XX/XX

More space for your company and product information

EXAMPLE 5

A. Mobility

EXAMPLE 4

A. Mobility

ADD YOUR OWN A5 ORDER FORM INSERT

EXAMPLE 3

EXAMPLE 1

SOME EXAMPLES

Enabling an Independent Lifestyle

EXAMPLE 2

DESIGN YOUR OWN CATALOGUE COVER

YOUR OPTIONS

GO ONE STEP FURTHER WITH AN A4 WRAP AROUND

Address

www.website.co.uk

products in stock - at Internet Prices

Just Call FREE on 0800 000 0000 www.website.co.uk

jobs on offer Area Sales Managers consolor.co.uk South West & South East England Roma is a market leader of mobility and institutional products within the UK. The company has a diverse portfolio with many of its leading product lines manufactured within its facility in Bridgend – South Wales.

The company has two vacancies for Area Sales Manager’s within the south of England. The main duties include the development and support of the company’s established Dealer network whilst promoting its growing business within the NHS Trusts within the territory. The position requires a professional minded person who is focused on achieving individual targets and the company objectives.

Applicants need to have a high level of communication and interpersonal skills complimented by an understanding of key account management to develop existing and future business opportunities, based upon the introduction of potential new customers.

An attractive and competitive package is available and will be discussed during the interview process.

Please forward your CV and covering letter, outlining you’re your salary expectations, to sales@romamedical.co.uk

Clinical Seating Specialist/ Rehabilitation Engineer Due to our continued expansion, Consolor is looking to recruit a Clinical Seating Specialist/Rehabilitation Engineer, location negotiable.

Consolor is an innovative, forward thinking and exciting company, committed to the assessment, manufacture and provision of specialist seating and mobility products and services to NHS and private clients across the UK. As a key member of the multidisciplinary team, you will be required to play an active role in the prescription of custom-made and ‘off the shelf’ seating products, which are appropriate to meet the specific needs of the client.

Ideally, the successful candidate should hold a degree or HNC/HND in a relevant subject and have proven knowledge and experience within healthcare or you should be working towards becoming a Clinical Technologist or Scientist.

Alternatively, applicants who are able to demonstrate specific and relevant experience within mobility, seating and positioning will be considered.

Full training on Consolor’s approach to seating and products, will be provided and will be designed and tailored to the successful applicant’s experience.

You must have a sympathetic approach to clients and be able to work as part of a multidisciplinary team in a clinical setting. You will be highly motivated and dynamic with excellent communication skills and be able to work to your own initiative, in order to complement our already established and successful team.

If you are ready for a new challenge and would like to discuss the role further, please contact Kieran Cheer on 07890 577831.

To apply send your CV and covering letter to kieran@consolor.co.uk

UK Technical Sales and Service Representative Established in in 1999 Karma Mobility is one of the most innovative suppliers of light weight wheelchairs and powered wheelchairs in the UK and Eire.

In order to support our growing range of powered and configurable wheelchairs we are looking to recruit a UK Technical Sales and Service Representative. The role will be based in Redditch but with the need to cover the UK there may be a requirement for occasional nights away from home.

We are a small team, applicants must be prepared to help other members of staff as required.

•

Maintaining and developing existing customers

• • •

•

•

Educate all stakeholders on the service and repair of our full range of products Covering for other areas in business as and when required

Identifying new markets and business opportunities

Passion for quality and commitment to delivering a first class service

•

Increase market share in existing market

Highly organized and able to plan and prioritize workload

•

Success in achieving targets and producing results

•

Driving license essential

Achieving sales targets for revenue, profitability and sales growth Carry out service repairs on products when called upon

Skills & experience required: •

Experience of the powered wheelchair market

•

A good level of electrical and mechanical engineering experience preferably gained within the mobility industry

Main duties & responsibilities are: •

•

•

Proven communication and interpersonal skills

•

The ability to establish and develop new and existing business

To apply for this position please send your CV along with a covering letter and salary expectations to: Mark Duffield Karma Mobility Ltd Unit 6, Target Park Shawbank Road Redditch B98 8YN mark@karmamobility.co.uk

by primacare A collection of rise and recline sofas and chairs for the discerning quality conscious customer

Do you need your chair quickly?

It could be made and delivered to you within days!

Without comprimise on quality or options, choose from; 2 styles, 3 sizes, 4 fabrics and 3 different actions to make the chair you need now!

Ask your Prestige by Primacare Dealer for full details.

Seating Experts in Assistive Technology

Prestige by: Primacare Ltd Unit 26, Heads of the Valleys Ind. Est. Rhymney, Tredegar. NP22 5RL telephone (01685) 845900 info@primacare.co.uk

jobs on offer Stairlift Engineer Homeadapt UK Ltd is the European sales organisation of Bruno Independent Living Aids, the largest stairlift manufacturer in the United States.

The ideal candidates should possess the following attributes:

We are looking for an experienced stairlift engineer to work with our growing dealer network throughout the UK. The ideal candidate must be self motivated and have the ability to work independently. We are a small team, which requires flexibility regarding work assignments within the group.

• Customer focused attitude

Duties include: • Assisted installations and site visits with dealer engineers throughout the UK • Assisting dealers with technical issues over the telephone • Assisting the Technical Manager when he is out of the office • Processing orders and assisting in the warehouse • Driving a forklift (license is a plus but not essential)

• 5 years experience within the stairlift industry on installations and maintenance.

• Strong organizational and administrative skills • Excellent time management skills • Excellent communication and social skills • Ability to work under pressure and handle more than one responsibility at the time • Preferably knowledge of Microsoft Office and Outlook • Full UK current driving license The position entails work both in the office in Neston on the Wirral, and in the field.

Salary negotiable depending on experience. Please send your CV with a cover letter to: bob.hambleton@homeadapt.com The deadline for submitting an application is June 17th, 2016.

Development Manager Midlands and South West An exciting career opportunity to join our successful, dynamic team as a Regional Development Manager for the Midlands and South West of England.

Salary – generously competitive for the right applicant with ample opportunity to achieve significant merit based bonuses.

The successful applicant will be based in the Midlands and South West with responsibilities for area sales and development, including day to day contact, and support primarily of health care professionals such as occupational therapists and Physiotherapists.

The role will include a significant number of on-site assessments and demonstrations often in the domestic environment. This may mean an element of flexible hours to suit the needs of our customers.

The role will report directly to the Sales Director with whom development/ performance criteria for the area will be agreed.

A successful background in sales in the healthcare sector will be an advantage.

Sound interpersonal communication skills, a courteous, positive manner and sound organisational abilities will be fundamental.

Product training will be provided but the ability to show at interview stage a grasp of our market positioning and the role of our equipment in the healthcare sector will assist the successful applicant.

An appropriate motor vehicle will be supplied along with mobile telephone and iPad. To apply for this position please send your CV and contact details to sue@aatgb.com

www.homeadapt.com

www.aatgb.com

the stairclimber people

AAT Logo Sign 533 x 533mm.indd 1

18/07/2013 09:29:45

Exhibition Diary June 22 2016 - RISE 4 Disability - Dartford Football Club - 01268 814810. www.made2aid.co.uk/RISE June 14-15 2016 – NAEP Annual Conference – Kenilworth – www.naep.org.uk June 28-30 2016 – OT Annual Conference – Harrogate – Call 020 8977 7997 June 29-30 2016 – Health+Care, Excel, London. www. healthpluscare.co.uk July 7 2016 – Kidz to Adultz Wales – Cardiff www.disabledliving.co.uk/ Kidz/Wales 21-22 September 2016 – Moving & Handling People North Newcastle Racecourse -

68 www.thiis.co.uk

www.movingandhandlingpeople. co.uk/north September 25-26 2016 – Trade Days – NEC – www.tradedays.co.uk September 28 - October 1 2016 – Rehacare – Dusseldorf – www.rehacare.com October 5-6 2016 – Independent Living Scotland – SECC www.independentlivingscotland.org October 11-12 2016 – The Care & Dementia Show – NEC. www.careshow.co.uk

November 17 2016, EventCity, Manchester - Kidz to Adultz Up North -www.disabledliving.co.uk/Kidz/North November 23-24 2016 – The OT Show – NEC – www.otshow.co.uk December 7 2016 - (OTAC) Occupational Therapy Adaptations Conference - Hilton Hotel, Newcastle Gateshead, Newcastle Upon Tyne. www.otac.org.uk January 30-February 2 2017 - Arab Health, Dubai. www.arabhealthonline.com

November 1-3 2016 – Medtrade, Atlanta. www.medtrade.com

February 28 – March 1 2017 – Medtrade Spring - Las Vegas www.medtrade.com

November 14-17 2016 – Medica – Dusseldorf. www.medica.de

March 28-30 2017 - Naidex National – NEC – www.naidex.co.uk

Why partnering with Mark Bates Ltd is the smart choice! ÂŁ5 million cover for public liability

A dedicated support team 24/7 national breakdown recovery Financial reward Protecting your business

To find out more about the benefits of partnering with Mark Bates Ltd

Call: 01476 513789

Visit: markbatesltd.com/our-dealers The full Premier Care range Scooter and Powerchair Insurance Manual Wheelchair Insurance High Value Scooter and Powerchair Insurance In-Home Warranty and Accidental Damage Cover Home Employment Insurance Personal Care Assistant Insurance Travel Insurance Retail Insurance Mark Bates Ltd t/a Premier Care are authorised and regulated by the Financial Conduct Authority, F.R.N.:308390

training diary

Doing any training?

If you are providing training for the trade, then simply send us the details of the course, the date, any costs, the venue and the contact for booking places and we’ll include it in the Diary. Email info@thiis.co.uk with any details you have.

JUNE 2016 Benmor Medical - Management of the Larger Person (Bariatric Patient) Wednesday 12th – Thursday 13th June 2016 - includes lunch, refreshments and all supporting material.

Medilink - Innovation strategy course Two-day Innovation and Business strategy course - 14 & 15 June 2016 – Manchester - £995 for large companies and £495 for sector SMEs. JCM - Technical Training Workshop – June 16th 2016 – Peterborough Pride Mobility - Introduction to Pride Mobility Products Technical Trouble Shooting – June 21/22 2016 - A deposit is required for each delegate that you wish to attend the Pride training. This will be returned to you once the specific training has been attended.

Invacare Ltd – Impetus – June 21-22 2016 – Pencoed - £149.00 + VAT Invacare Ltd - Robin Overhead Hoist – June 28th 2016 - Pencoed JCM - Car Seat Clinic – June 28th 2016 – Peterborough Invacare Ltd - Pressure Ulcer Awareness & Mattress Care – June 30th 2016 – Pencoed - FOC

SEPTEMBER 2016 BHTA - Pressure Care Awareness September 7th 2016 – Wellingborough - BHTA/H&AT member £292+VAT. Non Member £360+VAT Electric Mobility – Servicing / Maintenance & Fault finding for Rascal Mobility Products – September 7th 2016 - FOC including Lunch.

Medilink - Social Media skills training -Twoday Social Media course – September 13/14 2016 – Leeds. £995 for large companies and £495 for sector SMEs. 70 www.thiis.co.uk

Pride Mobility - Introduction to Pride Mobility Products Technical Trouble Shooting – September 21/22 - A deposit is required for each delegate that you wish to attend the Pride training. This will be returned to you once the specific training has been attended.

JCM - Specialist Seating – September 22nd 2016 - JCM Academy, Peterborough.

Global Training by Silvalea – September 22nd 2016 – Insitu Slings -Interactive Online Training - FOC.

OCTOBER 2016 Global Training by Silvalea – October 5th 2016 – Toileting slings and their safe use Interactive Online Training - FOC. Global Training by Silvalea – October 6th 2016 – Understanding clip fixing slings Interactive Online Training - FOC. JCM - Technical Training – October 6th 2016 - JCM Academy, Peterborough.

Medilink - Innovation strategy course Two-day Innovation and Business strategy course – October 11-12 2016 – Leeds - £995 for large companies and £495 for sector SMEs. Global Training by Silvalea – October 12th 2016 – How to measure and complete the custom made form - - Interactive Online Training - FOC. Global Training by Silvalea – October 13th 2016 – Rehabilitation Aids - Interactive Online Training - FOC. BHTA - Healthcare and Assistive Technology - October 19-20 2016 – Wellingborough. BHTA/H&AT member £465+VAT, Non Member £590+VAT Pride Mobility - Introduction to Pride Mobility Products Technical Trouble Shooting – October 19/20 2016 - A deposit is required for each delegate that you wish to attend the Pride training.

This will be returned to you once the specific training has been attended.

Global Training by Silvalea – October 26th 2016 – Amputee Slings - Interactive Online Training - FOC. Global Training by Silvalea – October 27th 2016 – Safe use of transfer aids Interactive Online Training - FOC.

CONTACTS FOR BOOKINGS Invacare – Call Joan James on 01656 776283 or email jjames@ invacare.com Global Training by Silvalea - +44 (0) 1626 331655 info@silvaleaglobaltraining.com or visit www. trainingbysilvalea.com Quantum Rehab – Call Debbie on 01869 324600 or email sales@ quantumrehab.co.uk Pride Mobility – Call Dave on 01869 324600 or email service@pridemobility.co.uk R82 UK Ltd – Call 0121 561 2222, or email Martyn Davis on mda@r82. com Electric Mobility - Call Hayley Acton on 01460 258158 or email hayley. acton@electricmobility.co.uk JCM – Contact Rachel Davis on training@jcmfactory.co.uk MediLink – Contact Emma Lister, Medilink Skills Coordinator, on 0114 232 9277 or email e.lister@medilink. co.uk BHTA - Contact Philip Woodward on philip.woodward@bhta.com or call 0207 702 2141 Benmor Medical – Contact Sophie Allen on 0333 800 9000 or email sophie.allen@benmormedical.co.uk.

It’s that

SIMPLE Companion Referral Scheme for Stairlifts and Bathing • Indoor and outdoor, straight and curved • Track options available including the slide track • XXL straight stairlift taking up to 31.5 stones • Easy Payment Plan available • Keeping you updated on lead progress – it’s your client every step of the way.

• Prompt commission payment upon installation

Call today on

0800 019 7797 If you would like more information please contact the Companion Office on 0800 019 7797 or e-mail enquiries@companionstairlifts.co.uk

100% RELIABILITY. OR UP TO £810 BACK As a TGA A-Class retailer you will receive £90 every time one of your engineers is called out to fix a part on any TGA Breeze or Supersport scooter.

Claim up to 3 times a year during our 3-year warranty period.

Our products are renowned for market-leading performance however if issues do arise, your margin is protected.

Does any other scooter supplier do this? TGA does.

01787 882244 SALES@TGAMOBILITY.CO.UK

The UK’s leading range of mobility products since 1985

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WWW.TGAMOBILITY.CO.UK

Team of the Year 2011 & 2015

20/04/2016 09:00

THIIS is produced by BHTA Engage: 2-4 Meadow Close, Ise Valley Industrial Estate, Wellingborough, NN8 4BH Tel: 01933 278 086 E-mail: newsroom@thiis.co.uk Providing news and views in

the trade since 1999 BHTA Engage Ltd. All rights reserved. No part of this publication may be reproduced or used in any way without the written permission of the publisher. The views expressed in this publication are not necessarily those of the publisher and although every effort has been made to ensure that the information is accurate, the publishers take no responsibility for errors or omissions.